The table below looks at the statistics for Service Management skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 85 90 80
Rank change year-on-year
+5 -10
Permanent jobs citing Service Management 18 24 16
As % of all permanent IT jobs located in Glasgow 1.46% 1.73% 1.49%
As % of the Processes & Methodologies category 1.63% 2.09% 1.94%
Number of salaries quoted 15 15 10
Average salary £40,500 £38,000 £41,500
Average salary % change year-on-year
+6.57% -8.43%
90% offered a salary of more than £20,800 £26,500 £38,840
10% offered a salary of more than £53,000 £67,000 £48,650
UK excluding London average salary £45,000 £47,500 £45,000
% change year-on-year
-5.26% +5.55%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1102 1151 825
As % of all permanent IT jobs located in Glasgow 89.09% 82.81% 76.89%
Number of salaries quoted 744 750 438
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £33,000 £30,000 £29,000
10% offered a salary of more than £60,000 £56,000 £55,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Glasgow

Service Management
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Glasgow region.

Service Management Salary Trend in Glasgow

Service Management
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Management across the Glasgow region over the 3 months to 27 April 2015.

Service Management Salary Histogram in Glasgow

Service Management
Top 30 Related IT Skills in Glasgow

For the 6 months to 27 April 2015, IT jobs across the Glasgow region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 31 (79.49%) ITIL
2 12 (30.77%) Microsoft
2 12 (30.77%) Service Delivery
3 11 (28.21%) Windows
4 10 (25.64%) SLA
4 10 (25.64%) Problem Management
5 9 (23.08%) Stakeholder Management
5 9 (23.08%) SQL Server
6 8 (20.51%) Change Management
6 8 (20.51%) Finance
7 7 (17.95%) DNS
7 7 (17.95%) Active Directory
7 7 (17.95%) Windows Server 2003
8 6 (15.38%) Project Management
8 6 (15.38%) DHCP
8 6 (15.38%) Time Management
8 6 (15.38%) SCCM
8 6 (15.38%) SCOM
8 6 (15.38%) Windows Server 2008
8 6 (15.38%) Degree
9 5 (12.82%) Supplier Management
9 5 (12.82%) SQL Server 2005
9 5 (12.82%) Incident Management
9 5 (12.82%) SQL Server 2008
9 5 (12.82%) VMware Infrastructure
9 5 (12.82%) PowerShell
9 5 (12.82%) ITSM
9 5 (12.82%) VMware
9 5 (12.82%) MS Excel
9 5 (12.82%) IIS

Service Management
Top Related IT Skills in Glasgow by Category

For the 6 months to 27 April 2015, IT jobs across the Glasgow region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.82%) IIS
2 1 (2.56%) SharePoint
2 1 (2.56%) GroupWise
Applications
1 5 (12.82%) MS Excel
2 3 (7.69%) MS Office
3 1 (2.56%) MS PowerPoint
Business Applications
1 1 (2.56%) Remedy ITSM
Cloud Services
1 1 (2.56%) SaaS
Communications & Networking
1 7 (17.95%) DNS
2 6 (15.38%) DHCP
3 5 (12.82%) IPv4
3 5 (12.82%) SAN
4 4 (10.26%) WAN
5 1 (2.56%) VPN
5 1 (2.56%) ADSL
5 1 (2.56%) Broadband
5 1 (2.56%) LAN
5 1 (2.56%) Internet
5 1 (2.56%) 3G
5 1 (2.56%) MPLS
5 1 (2.56%) BGP
5 1 (2.56%) Firewall
5 1 (2.56%) Wireless
5 1 (2.56%) Intrusion Detection
5 1 (2.56%) BIG-IP
5 1 (2.56%) Cisco ASA
Database & Business Intelligence
1 9 (23.08%) SQL Server
2 5 (12.82%) SQL Server 2005
2 5 (12.82%) SQL Server 2008
2 5 (12.82%) Oracle Database
3 4 (10.26%) Oracle Database 11g
3 4 (10.26%) Oracle9i Database
3 4 (10.26%) Oracle Database 10g
General
1 8 (20.51%) Finance
2 2 (5.13%) Banking
2 2 (5.13%) Telecoms
3 1 (2.56%) Local Government
Job Titles
1 5 (12.82%) Analyst
1 5 (12.82%) Consultant
1 5 (12.82%) Service Manager
2 4 (10.26%) Administrator
2 4 (10.26%) Services Delivery Manager
2 4 (10.26%) DBA
2 4 (10.26%) Oracle DBA
2 4 (10.26%) Delivery Manager
2 4 (10.26%) Incident Manager
3 3 (7.69%) Technical Specialist
4 2 (5.13%) Infrastructure Manager
4 2 (5.13%) Service Desk Analyst
4 2 (5.13%) Infrastructure Consultant
4 2 (5.13%) Computer Operator
4 2 (5.13%) Support Analyst
4 2 (5.13%) Infrastructure Project Manager
4 2 (5.13%) Project Manager
4 2 (5.13%) 1st Line Support
4 2 (5.13%) Technical Consultant
4 2 (5.13%) Service Analyst
Libraries, Frameworks & Software Standards
1 1 (2.56%) XML
1 1 (2.56%) Middleware
Miscellaneous
1 3 (7.69%) AS400
2 2 (5.13%) Mainframe
2 2 (5.13%) IBM Mainframe
3 1 (2.56%) Client/Server
3 1 (2.56%) Computer Science
Operating Systems
1 11 (28.21%) Windows
2 7 (17.95%) Windows Server 2003
3 6 (15.38%) Windows Server 2008
4 3 (7.69%) Windows 7
5 2 (5.13%) UNIX
6 1 (2.56%) Linux
6 1 (2.56%) Windows XP
6 1 (2.56%) Windows Server 2012
Processes & Methodologies
1 31 (79.49%) ITIL
2 12 (30.77%) Service Delivery
3 10 (25.64%) Problem Management
4 9 (23.08%) Stakeholder Management
5 8 (20.51%) Change Management
6 6 (15.38%) Project Management
6 6 (15.38%) Time Management
7 5 (12.82%) PRINCE2
7 5 (12.82%) ITSM
7 5 (12.82%) Supplier Management
7 5 (12.82%) Incident Management
8 4 (10.26%) Disaster Recovery
8 4 (10.26%) Continuous Improvement
8 4 (10.26%) Resource Management
9 3 (7.69%) TOGAF
10 2 (5.13%) Release Management
10 2 (5.13%) Analytics
10 2 (5.13%) Configuration Management
10 2 (5.13%) CRM
10 2 (5.13%) Software Testing
Programming Languages
1 5 (12.82%) VBScript
1 5 (12.82%) PowerShell
2 2 (5.13%) SQL
3 1 (2.56%) VBA
Qualifications
1 6 (15.38%) Degree
2 5 (12.82%) MCP
2 5 (12.82%) MCSE
2 5 (12.82%) MCSA
2 5 (12.82%) Microsoft Certification
3 2 (5.13%) ITIL Foundation Certificate
4 1 (2.56%) A+ Certification
4 1 (2.56%) MOS
Quality Assurance & Compliance
1 10 (25.64%) SLA
2 3 (7.69%) QA
System Software
1 7 (17.95%) Active Directory
2 5 (12.82%) VMware Infrastructure
2 5 (12.82%) Hyper-V
2 5 (12.82%) XenApp
2 5 (12.82%) XenDesktop
Systems Management
1 6 (15.38%) SCCM
1 6 (15.38%) SCOM
2 4 (10.26%) Oracle RMAN
3 1 (2.56%) Business Desktop Deployment
3 1 (2.56%) McAfee ePO
Vendors
1 12 (30.77%) Microsoft
2 5 (12.82%) HP
2 5 (12.82%) Compaq
2 5 (12.82%) Citrix
2 5 (12.82%) VMware
2 5 (12.82%) Oracle
3 2 (5.13%) Cisco
3 2 (5.13%) IBM
4 1 (2.56%) Altiris
4 1 (2.56%) Fortinet
4 1 (2.56%) F5
4 1 (2.56%) BMC
4 1 (2.56%) Novell
4 1 (2.56%) Remedy
4 1 (2.56%) McAfee
Glasgow, Lanarkshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £26000.00 per annum
Posted: 4 days ago