The table below looks at the statistics for Service Management skills in IT jobs advertised for the Glasgow region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 26 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 82 92 84
Rank change year-on-year
+10 -8
Permanent jobs citing Service Management 33 9 28
As % of all permanent IT jobs located in Glasgow 2.58% 0.71% 2.10%
As % of the Processes & Methodologies category 2.76% 0.79% 2.35%
Number of salaries quoted 18 8 15
Median salary £26,286 £37,500 £44,000
Median salary % change year-on-year
-29.90% -14.77%
90% offered a salary of more than £20,800 £23,750 £27,600
10% offered a salary of more than £46,050 £48,000 £69,000
UK excluding London median salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1195 1134 1191
As % of all permanent IT jobs located in Glasgow 93.58% 89.57% 89.35%
Number of salaries quoted 615 716 777
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £32,500 £33,500 £30,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Glasgow

Service Management
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Glasgow region.

Service Management Salary Trend in Glasgow

Service Management
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Management across the Glasgow region over the 3 months to 26 June 2016.

Service Management Salary Histogram in Glasgow

Service Management
Top 30 Related IT Skills in Glasgow

For the 6 months to 26 June 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for Service Management.

1 31 (72.09%) ITIL
2 15 (34.88%) Windows
2 15 (34.88%) ITSM
2 15 (34.88%) Continuous Improvement
3 14 (32.56%) SLA
4 13 (30.23%) Change Management
4 13 (30.23%) Finance
5 12 (27.91%) Service Delivery
6 11 (25.58%) ITIL V3
7 9 (20.93%) Project Management
8 8 (18.60%) Unix
8 8 (18.60%) Trend Analysis
8 8 (18.60%) Problem Management
9 7 (16.28%) Degree
9 7 (16.28%) Windows Server 2008
9 7 (16.28%) Change Control
9 7 (16.28%) SQL
9 7 (16.28%) Microsoft
9 7 (16.28%) Business Continuity
9 7 (16.28%) Windows Server
10 6 (13.95%) MS Excel
10 6 (13.95%) CRM
10 6 (13.95%) SharePoint
10 6 (13.95%) C#
10 6 (13.95%) .NET
10 6 (13.95%) ASP.NET
10 6 (13.95%) XML
11 5 (11.63%) MS PowerPoint
11 5 (11.63%) MS Office
11 5 (11.63%) Windows XP

Service Management
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (13.95%) SharePoint
2 3 (6.98%) IIS
3 1 (2.33%) Skype for Business
Applications
1 6 (13.95%) MS Excel
2 5 (11.63%) MS Office
2 5 (11.63%) MS PowerPoint
3 3 (6.98%) InfoPath
Communications & Networking
1 4 (9.30%) CTI
1 4 (9.30%) VoIP
2 1 (2.33%) ADSL
2 1 (2.33%) Ethernet
2 1 (2.33%) Firewall
2 1 (2.33%) Telepresence
2 1 (2.33%) WAN
Database & Business Intelligence
1 4 (9.30%) Oracle Database
2 3 (6.98%) SQL Server
Development Applications
1 1 (2.33%) Eclipse
General
1 13 (30.23%) Finance
2 4 (9.30%) Banking
2 4 (9.30%) Investment Banking
3 3 (6.98%) Retail
4 2 (4.65%) Telecoms
5 1 (2.33%) Local Government
Job Titles
1 9 (20.93%) Analyst
2 8 (18.60%) Team Leader
3 6 (13.95%) Support Team Leader
4 4 (9.30%) Change Analyst
4 4 (9.30%) Change Control Analyst
4 4 (9.30%) Computer Operator
4 4 (9.30%) Consultant
4 4 (9.30%) Genesys Specialist
4 4 (9.30%) Service Analyst
4 4 (9.30%) Service Desk Analyst
4 4 (9.30%) Support Specialist
5 3 (6.98%) Applications Support
5 3 (6.98%) IT Analyst
5 3 (6.98%) Software Team Leader
6 2 (4.65%) 1st Line Support
6 2 (4.65%) Application Support Team Leader
6 2 (4.65%) Help Desk Support
6 2 (4.65%) Help Desk Team Lead
6 2 (4.65%) Service Manager
6 2 (4.65%) Technical Specialist
Libraries, Frameworks & Software Standards
1 6 (13.95%) .NET
1 6 (13.95%) ASP.NET
1 6 (13.95%) XML
2 4 (9.30%) VXML
3 3 (6.98%) HTML
3 3 (6.98%) REST
3 3 (6.98%) SOAP
3 3 (6.98%) WCF
3 3 (6.98%) Web Services
Miscellaneous
1 4 (9.30%) Analytical Skills
1 4 (9.30%) AS400
1 4 (9.30%) Computer Science
1 4 (9.30%) Data Centre
1 4 (9.30%) IBM Mainframe
1 4 (9.30%) IVR
1 4 (9.30%) Mainframe
1 4 (9.30%) Statistics
2 1 (2.33%) iPhone
2 1 (2.33%) Management Information System
2 1 (2.33%) Video Conferencing
Operating Systems
1 15 (34.88%) Windows
2 8 (18.60%) Unix
3 7 (16.28%) Windows Server
3 7 (16.28%) Windows Server 2008
4 5 (11.63%) Windows XP
5 4 (9.30%) Linux
6 2 (4.65%) Windows 7
6 2 (4.65%) Windows Server 2003
7 1 (2.33%) Windows Phone
Processes & Methodologies
1 31 (72.09%) ITIL
2 15 (34.88%) Continuous Improvement
2 15 (34.88%) ITSM
3 13 (30.23%) Change Management
4 12 (27.91%) Service Delivery
5 11 (25.58%) ITIL V3
6 9 (20.93%) Project Management
7 8 (18.60%) Problem Management
7 8 (18.60%) Trend Analysis
8 7 (16.28%) Business Continuity
8 7 (16.28%) Change Control
9 6 (13.95%) CRM
10 4 (9.30%) API Integration
10 4 (9.30%) Coaching
10 4 (9.30%) PRINCE2
10 4 (9.30%) Release Management
10 4 (9.30%) Software Engineering
10 4 (9.30%) Validation
11 3 (6.98%) Facilities Management
11 3 (6.98%) Mentoring
Programming Languages
1 7 (16.28%) SQL
2 6 (13.95%) C#
3 3 (6.98%) JavaScript
3 3 (6.98%) PowerShell
3 3 (6.98%) T-SQL
3 3 (6.98%) VB.NET
Qualifications
1 7 (16.28%) Degree
2 3 (6.98%) ITIL Foundation Certificate
3 2 (4.65%) ITIL Certification
4 1 (2.33%) CCNA
4 1 (2.33%) Cisco Certification
4 1 (2.33%) HND
Quality Assurance & Compliance
1 14 (32.56%) SLA
2 4 (9.30%) QA
System Software
1 5 (11.63%) Active Directory
Systems Management
1 1 (2.33%) SCCM
Vendors
1 7 (16.28%) Microsoft
2 4 (9.30%) Genesys
2 4 (9.30%) IBM
2 4 (9.30%) Oracle
3 2 (4.65%) Cisco
3 2 (4.65%) iManage
4 1 (2.33%) Fortinet
4 1 (2.33%) Remedy
4 1 (2.33%) SolarWinds
Glasgow, Lanarkshire
Lockheed Martin
Posted: 18 days ago
Glasgow, Lanarkshire
EXCELerate
Salary: £45,000 per annum Bonus, Health, Pension
Posted: 5 days ago
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Salary: Excellent Salary +Benefits
Posted: 11 days ago
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