The table below looks at the statistics for Service Management skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 86 79 69
Rank change year-on-year
-7 -10
Permanent jobs citing Service Management 24 21 17
As % of all permanent IT jobs located in Glasgow 1.71% 1.84% 1.84%
As % of the Processes & Methodologies category 2.04% 2.25% 2.44%
Number of salaries quoted 13 13 8
Average salary £36,500 £44,000 £47,000
Average salary % change year-on-year
-17.04% -6.38%
90% offered a salary of more than £25,600 £29,000 £39,500
10% offered a salary of more than £50,000 £52,500 £70,000
UK excluding London average salary £42,500 £44,000 £41,750
% change year-on-year
-3.40% +5.38%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1176 933 696
As % of all permanent IT jobs located in Glasgow 83.88% 81.77% 75.32%
Number of salaries quoted 688 624 435
Average salary £40,000 £42,500 £39,000
Average salary % change year-on-year
-5.88% +8.97%
90% offered a salary of more than £30,000 £30,000 £29,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Glasgow

Service Management
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Glasgow region.

Service Management Salary Trend in Glasgow

Service Management
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Management across the Glasgow region over the 3 months to 1 September 2014.

Service Management Salary Histogram in Glasgow

Service Management
Top 30 Related IT Skills in Glasgow

For the 6 months to 1 September 2014, IT jobs across the Glasgow region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 33 (58.93%) ITIL
2 22 (39.29%) Finance
3 15 (26.79%) Degree
4 14 (25.00%) Microsoft
5 13 (23.21%) Windows
6 11 (19.64%) MS Excel
7 10 (17.86%) ITIL Certification
7 10 (17.86%) ITSM
7 10 (17.86%) Stakeholder Management
7 10 (17.86%) Service Delivery
8 9 (16.07%) Manufacturing
9 8 (14.29%) Project Management
9 8 (14.29%) Release Management
9 8 (14.29%) Continuous Improvement
10 7 (12.50%) Problem Management
10 7 (12.50%) Citrix
10 7 (12.50%) Business Intelligence
10 7 (12.50%) SLA
10 7 (12.50%) PRINCE2
11 6 (10.71%) Banking
11 6 (10.71%) XenApp
12 5 (8.93%) Incident Management
12 5 (8.93%) Enterprise Architecture
12 5 (8.93%) Retail
12 5 (8.93%) Asset Management
12 5 (8.93%) Investment Banking
12 5 (8.93%) Change Management
12 5 (8.93%) SQL Server
12 5 (8.93%) ERP
12 5 (8.93%) SOA

Service Management
Top Related IT Skills in Glasgow by Category

For the 6 months to 1 September 2014, IT jobs across the Glasgow region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.79%) IIS
1 1 (1.79%) Apache
1 1 (1.79%) Oracle HTTP Server
1 1 (1.79%) Blackberry Enterprise Server
1 1 (1.79%) WorkSite
Applications
1 11 (19.64%) MS Excel
2 2 (3.57%) MS Office
3 1 (1.79%) MS PowerPoint
Business Applications
1 3 (5.36%) Dynamics NAV
2 1 (1.79%) SAP Oil and Gas
Cloud Services
1 4 (7.14%) SaaS
2 3 (5.36%) PaaS
2 3 (5.36%) IaaS
Communications & Networking
1 4 (7.14%) Internet
2 2 (3.57%) Firewall
2 2 (3.57%) DHCP
2 2 (3.57%) DNS
2 2 (3.57%) IPv4
2 2 (3.57%) SAN
3 1 (1.79%) HTTP
3 1 (1.79%) ADSL
Database & Business Intelligence
1 5 (8.93%) SQL Server
2 2 (3.57%) Oracle Database
3 1 (1.79%) QlikView
General
1 22 (39.29%) Finance
2 9 (16.07%) Manufacturing
3 6 (10.71%) Banking
4 5 (8.93%) Retail
4 5 (8.93%) Investment Banking
5 4 (7.14%) Retail Banking
5 4 (7.14%) Private Banking
5 4 (7.14%) Front Office
6 2 (3.57%) Legal
7 1 (1.79%) Electronics
7 1 (1.79%) Telecoms
7 1 (1.79%) Billing
7 1 (1.79%) Marketing
Job Titles
1 9 (16.07%) Analyst
1 9 (16.07%) Service Manager
2 5 (8.93%) Release Manager
2 5 (8.93%) Service Analyst
3 4 (7.14%) Services Delivery Manager
3 4 (7.14%) Consultant
3 4 (7.14%) Team Leader
3 4 (7.14%) Delivery Manager
4 3 (5.36%) Service Desk Analyst
4 3 (5.36%) Service Desk Manager
4 3 (5.36%) Head of IT
4 3 (5.36%) Dynamics NAV Consultant
4 3 (5.36%) Head of Architecture
5 2 (3.57%) ITIL Manager
5 2 (3.57%) ITIL Service Manager
5 2 (3.57%) Change Control Manager
5 2 (3.57%) Major Incident Analyst
5 2 (3.57%) Senior Architect
5 2 (3.57%) Microsoft Consultant
5 2 (3.57%) IT Security Analyst
Libraries, Frameworks & Software Standards
1 2 (3.57%) Middleware
Miscellaneous
1 4 (7.14%) GIS
2 3 (5.36%) Blackberry
3 2 (3.57%) Computer Science
4 1 (1.79%) IBM Mainframe
4 1 (1.79%) DTV
4 1 (1.79%) Mainframe
4 1 (1.79%) NHS
4 1 (1.79%) Firmware
4 1 (1.79%) Management Information System
4 1 (1.79%) AS400
4 1 (1.79%) Clustering
Operating Systems
1 13 (23.21%) Windows
2 2 (3.57%) Windows Server 2008
2 2 (3.57%) Windows 7
2 2 (3.57%) Windows Server 2012
2 2 (3.57%) UNIX
3 1 (1.79%) Linux
3 1 (1.79%) Windows XP
3 1 (1.79%) Windows Server 2003
Processes & Methodologies
1 33 (58.93%) ITIL
2 10 (17.86%) Service Delivery
2 10 (17.86%) Stakeholder Management
2 10 (17.86%) ITSM
3 8 (14.29%) Release Management
3 8 (14.29%) Project Management
3 8 (14.29%) Continuous Improvement
4 7 (12.50%) PRINCE2
4 7 (12.50%) Business Intelligence
4 7 (12.50%) Problem Management
5 5 (8.93%) Incident Management
5 5 (8.93%) Enterprise Architecture
5 5 (8.93%) ERP
5 5 (8.93%) SOA
5 5 (8.93%) Change Management
5 5 (8.93%) Asset Management
6 4 (7.14%) Use Case
6 4 (7.14%) Wealth Management
6 4 (7.14%) Investment Management
7 3 (5.36%) IT Governance
Programming Languages
1 2 (3.57%) SQL
2 1 (1.79%) PowerShell
2 1 (1.79%) Java
2 1 (1.79%) Perl
Qualifications
1 15 (26.79%) Degree
2 10 (17.86%) ITIL Certification
3 4 (7.14%) Microsoft Certification
3 4 (7.14%) MCSE
4 2 (3.57%) CCNA
4 2 (3.57%) Cisco Certification
4 2 (3.57%) MCP
5 1 (1.79%) MOS
5 1 (1.79%) MCDST
5 1 (1.79%) MCSA
5 1 (1.79%) SC Cleared
5 1 (1.79%) Security Cleared
Quality Assurance & Compliance
1 7 (12.50%) SLA
2 3 (5.36%) QA
System Software
1 6 (10.71%) XenApp
2 3 (5.36%) Active Directory
3 2 (3.57%) VMware Infrastructure
4 1 (1.79%) Hyper-V
4 1 (1.79%) XenDesktop
4 1 (1.79%) Veritas Cluster Server
4 1 (1.79%) vSphere
Systems Management
1 3 (5.36%) SCCM
2 1 (1.79%) McAfee ePO
Vendors
1 14 (25.00%) Microsoft
2 7 (12.50%) Citrix
3 3 (5.36%) Oracle
3 3 (5.36%) VMware
4 2 (3.57%) ArcSight
4 2 (3.57%) LogLogic
4 2 (3.57%) IBM
4 2 (3.57%) HP
5 1 (1.79%) Compaq
5 1 (1.79%) Dell
5 1 (1.79%) Veritas
5 1 (1.79%) Lotus
5 1 (1.79%) Salesforce.com
5 1 (1.79%) McAfee
5 1 (1.79%) Altiris
5 1 (1.79%) SAP
5 1 (1.79%) Cisco
Glasgow, Lanarkshire
Skyscanner
Posted: 24 days ago
Glasgow, Lanarkshire
Skyscanner
Posted: 24 days ago