The table below looks at the statistics for Service Management skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Management
Rank 76 102 62
Rank change year-on-year
+26 -40
Permanent jobs citing Service Management 20 7 18
As % of all permanent IT jobs located in Glasgow 1.73% 0.53% 1.99%
As % of the Processes & Methodologies category 1.97% 0.65% 2.55%
Number of salaries quoted 14 5 12
Average salary £41,625 £55,000 £41,000
Average salary % change year-on-year
-24.31% +34.14%
90% offered a salary of more than £20,725 £43,600 £36,000
10% offered a salary of more than £53,500 £67,000 £59,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1014 1076 706
As % of all permanent IT jobs located in Glasgow 87.94% 81.76% 78.01%
Number of salaries quoted 683 695 390
Average salary £43,750 £45,000 £41,000
Average salary % change year-on-year
-2.77% +9.75%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Glasgow

Service Management
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Glasgow region.

Service Management Salary Trend in Glasgow

Service Management
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Management across the Glasgow region over the 3 months to 27 February 2015.

Service Management Salary Histogram in Glasgow

Service Management
Top 30 Related IT Skills in Glasgow

For the 6 months to 27 February 2015, IT jobs across the Glasgow region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 27 (79.41%) ITIL
2 11 (32.35%) Microsoft
3 9 (26.47%) Windows
3 9 (26.47%) Problem Management
4 8 (23.53%) Stakeholder Management
5 7 (20.59%) Service Delivery
5 7 (20.59%) Incident Management
5 7 (20.59%) DHCP
5 7 (20.59%) DNS
5 7 (20.59%) SQL Server
5 7 (20.59%) Active Directory
5 7 (20.59%) Windows Server 2003
6 6 (17.65%) Microsoft Certification
6 6 (17.65%) MS Excel
6 6 (17.65%) SLA
6 6 (17.65%) Degree
6 6 (17.65%) SCCM
6 6 (17.65%) SCOM
6 6 (17.65%) Change Management
6 6 (17.65%) Finance
6 6 (17.65%) Time Management
6 6 (17.65%) Windows Server 2008
7 5 (14.71%) SQL Server 2008
7 5 (14.71%) VMware Infrastructure
7 5 (14.71%) PowerShell
7 5 (14.71%) Hyper-V
7 5 (14.71%) XenApp
7 5 (14.71%) XenDesktop
7 5 (14.71%) VMware
7 5 (14.71%) SQL Server 2005

Service Management
Top Related IT Skills in Glasgow by Category

For the 6 months to 27 February 2015, IT jobs across the Glasgow region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (14.71%) IIS
2 1 (2.94%) GroupWise
Applications
1 6 (17.65%) MS Excel
2 3 (8.82%) MS Office
3 1 (2.94%) MS PowerPoint
Business Applications
1 1 (2.94%) Remedy ITSM
Cloud Services
1 1 (2.94%) SaaS
Communications & Networking
1 7 (20.59%) DHCP
1 7 (20.59%) DNS
2 5 (14.71%) IPv4
2 5 (14.71%) SAN
3 4 (11.76%) WAN
4 2 (5.88%) Firewall
5 1 (2.94%) Wireless
5 1 (2.94%) Intrusion Detection
5 1 (2.94%) BIG-IP
5 1 (2.94%) Cisco ASA
5 1 (2.94%) Internet
5 1 (2.94%) 3G
5 1 (2.94%) MPLS
5 1 (2.94%) BGP
5 1 (2.94%) VPN
5 1 (2.94%) ADSL
5 1 (2.94%) Broadband
5 1 (2.94%) LAN
Database & Business Intelligence
1 7 (20.59%) SQL Server
2 5 (14.71%) SQL Server 2005
2 5 (14.71%) SQL Server 2008
3 2 (5.88%) Oracle Database
3 2 (5.88%) Oracle Database 11g
3 2 (5.88%) Oracle9i Database
3 2 (5.88%) Oracle Database 10g
General
1 6 (17.65%) Finance
2 3 (8.82%) Banking
3 2 (5.88%) Telecoms
4 1 (2.94%) Front Office
4 1 (2.94%) Retail
4 1 (2.94%) Investment Banking
4 1 (2.94%) Local Government
4 1 (2.94%) Retail Banking
4 1 (2.94%) Private Banking
Job Titles
1 6 (17.65%) Analyst
2 4 (11.76%) Incident Manager
3 3 (8.82%) Technical Specialist
3 3 (8.82%) Consultant
3 3 (8.82%) Service Manager
4 2 (5.88%) 1st Line Support
4 2 (5.88%) Technical Consultant
4 2 (5.88%) Service Analyst
4 2 (5.88%) Administrator
4 2 (5.88%) Senior Analyst
4 2 (5.88%) Services Delivery Manager
4 2 (5.88%) Project Manager
4 2 (5.88%) Infrastructure Project Manager
4 2 (5.88%) DBA
4 2 (5.88%) Support Analyst
4 2 (5.88%) Infrastructure Manager
4 2 (5.88%) Oracle DBA
4 2 (5.88%) Service Desk Analyst
4 2 (5.88%) Delivery Manager
4 2 (5.88%) Major Incident Manager
Libraries, Frameworks & Software Standards
1 1 (2.94%) XML
1 1 (2.94%) Middleware
Miscellaneous
1 2 (5.88%) Computer Science
1 2 (5.88%) Analytical Skills
2 1 (2.94%) CMDB
2 1 (2.94%) Client/Server
2 1 (2.94%) GIS
Operating Systems
1 9 (26.47%) Windows
2 7 (20.59%) Windows Server 2003
3 6 (17.65%) Windows Server 2008
4 3 (8.82%) Windows 7
5 1 (2.94%) Windows Server 2012
5 1 (2.94%) Linux
5 1 (2.94%) Windows XP
Processes & Methodologies
1 27 (79.41%) ITIL
2 9 (26.47%) Problem Management
3 8 (23.53%) Stakeholder Management
4 7 (20.59%) Incident Management
4 7 (20.59%) Service Delivery
5 6 (17.65%) Change Management
5 6 (17.65%) Time Management
6 4 (11.76%) Continuous Improvement
6 4 (11.76%) Project Management
6 4 (11.76%) Supplier Management
7 3 (8.82%) ITSM
7 3 (8.82%) PRINCE2
8 2 (5.88%) CRM
8 2 (5.88%) Configuration Management
8 2 (5.88%) Disaster Recovery
8 2 (5.88%) Risk Management
8 2 (5.88%) Business Continuity
8 2 (5.88%) Software Testing
8 2 (5.88%) Resource Management
8 2 (5.88%) Release Management
Programming Languages
1 5 (14.71%) VBScript
1 5 (14.71%) PowerShell
2 1 (2.94%) SQL
2 1 (2.94%) VBA
Qualifications
1 6 (17.65%) Microsoft Certification
1 6 (17.65%) Degree
2 5 (14.71%) MCP
2 5 (14.71%) MCSE
2 5 (14.71%) MCSA
3 2 (5.88%) ITIL Foundation Certificate
4 1 (2.94%) CCNP
4 1 (2.94%) CCNA
4 1 (2.94%) Cisco Certification
4 1 (2.94%) A+ Certification
4 1 (2.94%) MOS
4 1 (2.94%) MCDST
Quality Assurance & Compliance
1 6 (17.65%) SLA
2 3 (8.82%) QA
System Software
1 7 (20.59%) Active Directory
2 5 (14.71%) VMware Infrastructure
2 5 (14.71%) Hyper-V
2 5 (14.71%) XenApp
2 5 (14.71%) XenDesktop
3 2 (5.88%) Oracle RMAN
Systems Management
1 6 (17.65%) SCCM
1 6 (17.65%) SCOM
2 1 (2.94%) McAfee ePO
2 1 (2.94%) Business Desktop Deployment
Vendors
1 11 (32.35%) Microsoft
2 5 (14.71%) HP
2 5 (14.71%) Compaq
2 5 (14.71%) Citrix
2 5 (14.71%) VMware
3 3 (8.82%) Cisco
4 2 (5.88%) Oracle
5 1 (2.94%) Altiris
5 1 (2.94%) Fortinet
5 1 (2.94%) F5
5 1 (2.94%) Avaya
5 1 (2.94%) BMC
5 1 (2.94%) Novell
5 1 (2.94%) Remedy
5 1 (2.94%) McAfee
Glasgow, Lanarkshire
Lockheed Martin
Posted: 23 hours ago
Glasgow
Capita - ITIN
Salary: £20000.00 per annum
Posted: 4 days ago