The first table below looks at the demand for Service Management skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Glasgow region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 89 82 74
Rank change year-on-year
-7 -8
Permanent jobs citing Service Management 22 16 6
As % of all permanent IT jobs located in Glasgow 1.52% 1.49% 0.70%
As % of the Processes & Methodologies category 1.89% 1.94% 0.93%
Number of salaries quoted 15 10 6
Average salary £38,000 £41,500 £40,500
Average salary % change year-on-year
-8.43% +2.46%
90% offered a salary of more than £26,500 £38,840 £39,500
10% offered a salary of more than £67,000 £48,650 £44,000
UK excluding London average salary £46,500 £45,000 £45,000
% change year-on-year
+3.33% -
Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1166 826 644
As % of all permanent IT jobs located in Glasgow 80.52% 76.98% 75.59%
Number of salaries quoted 756 432 517
Average salary £42,500 £40,750 £38,000
Average salary % change year-on-year
+4.29% +7.23%
90% offered a salary of more than £30,250 £29,000 £27,500
10% offered a salary of more than £55,000 £52,500 £56,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
Scotland

Service Management
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Glasgow

Service Management
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Glasgow region.

Service Management Salary Trend in Glasgow

Service Management
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Management across the Glasgow region over the 3 months to 18 April 2014.

Service Management Salary Histogram in Glasgow

Service Management
Top 30 Related IT Skills in Glasgow

For the 6 months to 18 April 2014, IT jobs across the Glasgow region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 27 (72.97%) ITIL
2 13 (35.14%) Windows
2 13 (35.14%) Finance
3 10 (27.03%) Service Delivery
4 9 (24.32%) Microsoft
5 8 (21.62%) ITSM
5 8 (21.62%) Problem Management
6 7 (18.92%) SCCM
6 7 (18.92%) Incident Management
6 7 (18.92%) MS Excel
6 7 (18.92%) SQL Server
7 5 (13.51%) Active Directory
7 5 (13.51%) ITIL Certification
7 5 (13.51%) Degree
7 5 (13.51%) Windows Server 2008
7 5 (13.51%) Windows Server 2012
8 4 (10.81%) Release Management
8 4 (10.81%) VMware
8 4 (10.81%) Citrix
8 4 (10.81%) Microsoft Certification
8 4 (10.81%) Internet
8 4 (10.81%) Change Management
8 4 (10.81%) RDF
8 4 (10.81%) Firewall
8 4 (10.81%) PRINCE2
8 4 (10.81%) MCSE
9 3 (8.11%) Linux
9 3 (8.11%) MCP
9 3 (8.11%) SOA
9 3 (8.11%) Business Intelligence

Service Management
Top Related IT Skills in Glasgow by Category

For the 6 months to 18 April 2014, IT jobs across the Glasgow region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.70%) Blackberry Enterprise Server
1 1 (2.70%) SharePoint
1 1 (2.70%) WebSphere Application Server
1 1 (2.70%) IIS
1 1 (2.70%) MS Exchange
1 1 (2.70%) Exchange Server 2007
1 1 (2.70%) WebSphere
1 1 (2.70%) Lync
1 1 (2.70%) Exchange Server 2010
1 1 (2.70%) Exchange Server 2013
Applications
1 7 (18.92%) MS Excel
Business Applications
1 1 (2.70%) Remedy ITSM
Cloud Services
1 3 (8.11%) IaaS
1 3 (8.11%) SaaS
1 3 (8.11%) PaaS
Communications & Networking
1 4 (10.81%) Internet
1 4 (10.81%) Firewall
2 2 (5.41%) DHCP
2 2 (5.41%) DNS
2 2 (5.41%) IPv4
2 2 (5.41%) LDAP
2 2 (5.41%) SAN
3 1 (2.70%) WAN
3 1 (2.70%) SSL
3 1 (2.70%) NAS
Database & Business Intelligence
1 7 (18.92%) SQL Server
2 1 (2.70%) Oracle9i Database
2 1 (2.70%) Oracle Database 10g
2 1 (2.70%) SQL Server 2008
2 1 (2.70%) Oracle Database 11g
2 1 (2.70%) SQL Server 2012
2 1 (2.70%) Oracle Database
General
1 13 (35.14%) Finance
2 2 (5.41%) Legal
2 2 (5.41%) Manufacturing
3 1 (2.70%) Telecoms
3 1 (2.70%) French Language
3 1 (2.70%) German Language
3 1 (2.70%) Italian Language
3 1 (2.70%) Spanish Language
Job Titles
1 7 (18.92%) Analyst
2 4 (10.81%) Service Manager
3 3 (8.11%) Services Delivery Manager
3 3 (8.11%) Technical Specialist
3 3 (8.11%) Delivery Manager
3 3 (8.11%) Head of IT
3 3 (8.11%) Head of Architecture
4 2 (5.41%) IT Security Analyst
4 2 (5.41%) Security Analyst
4 2 (5.41%) Release Manager
4 2 (5.41%) Server Support
4 2 (5.41%) Support Analyst
4 2 (5.41%) Support Engineer
4 2 (5.41%) Architect
4 2 (5.41%) Service Analyst
4 2 (5.41%) Consultant
5 1 (2.70%) DBA
5 1 (2.70%) Solutions Architect
5 1 (2.70%) Infrastructure Analyst
5 1 (2.70%) Management Consultant
Libraries, Frameworks & Software Standards
1 1 (2.70%) WCF
Miscellaneous
1 2 (5.41%) DataPower
1 2 (5.41%) Clustering
2 1 (2.70%) Mainframe
2 1 (2.70%) Blackberry
2 1 (2.70%) Management Information System
2 1 (2.70%) Credit Risk
2 1 (2.70%) Enterprise Storage
Operating Systems
1 13 (35.14%) Windows
2 5 (13.51%) Windows Server 2008
2 5 (13.51%) Windows Server 2012
3 3 (8.11%) Linux
4 2 (5.41%) Windows 7
4 2 (5.41%) UNIX
4 2 (5.41%) AIX
4 2 (5.41%) Solaris
Processes & Methodologies
1 27 (72.97%) ITIL
2 10 (27.03%) Service Delivery
3 8 (21.62%) ITSM
3 8 (21.62%) Problem Management
4 7 (18.92%) Incident Management
5 4 (10.81%) Release Management
5 4 (10.81%) Change Management
5 4 (10.81%) RDF
5 4 (10.81%) PRINCE2
6 3 (8.11%) SOA
6 3 (8.11%) Business Intelligence
6 3 (8.11%) Asset Management
6 3 (8.11%) TOGAF
6 3 (8.11%) Enterprise Architecture
6 3 (8.11%) IT Governance
6 3 (8.11%) Waterfall
6 3 (8.11%) Continuous Improvement
7 2 (5.41%) Change Control
7 2 (5.41%) Capacity Management
7 2 (5.41%) SIEM
Programming Languages
1 3 (8.11%) PowerShell
2 1 (2.70%) SQL
Qualifications
1 5 (13.51%) ITIL Certification
1 5 (13.51%) Degree
2 4 (10.81%) Microsoft Certification
2 4 (10.81%) MCSE
3 3 (8.11%) MCP
4 2 (5.41%) MCSA
5 1 (2.70%) MCDST
5 1 (2.70%) MCTS
Quality Assurance & Compliance
1 1 (2.70%) SLA
1 1 (2.70%) QA
System Software
1 5 (13.51%) Active Directory
2 3 (8.11%) XenApp
2 3 (8.11%) VMware Infrastructure
3 2 (5.41%) vSphere
3 2 (5.41%) Hyper-V
4 1 (2.70%) VMware ESX
4 1 (2.70%) Oracle RMAN
4 1 (2.70%) Microsoft App-V
4 1 (2.70%) XenDesktop
Systems Management
1 7 (18.92%) SCCM
2 2 (5.41%) SCOM
2 2 (5.41%) Tivoli
2 2 (5.41%) Tivoli Identity Manager
3 1 (2.70%) McAfee ePO
Vendors
1 9 (24.32%) Microsoft
2 4 (10.81%) VMware
2 4 (10.81%) Citrix
3 2 (5.41%) ArcSight
3 2 (5.41%) LogLogic
3 2 (5.41%) IBM
3 2 (5.41%) Oracle
3 2 (5.41%) Remedy
3 2 (5.41%) CA
4 1 (2.70%) Lotus
4 1 (2.70%) BMC
4 1 (2.70%) McAfee
4 1 (2.70%) HP
4 1 (2.70%) Compaq
4 1 (2.70%) Dell
4 1 (2.70%) EMC
4 1 (2.70%) AppSense
4 1 (2.70%) Altiris
4 1 (2.70%) SolarWinds
4 1 (2.70%) Nimsoft
Glasgow, Lanarkshire
Net Talent
Salary: Excellent package on offer
Posted: 2 days ago
Glasgow, Lanarkshire
McGregor Boyall
Salary: Very Competitive + Bens
Posted: 2 days ago
Glasgow
Hays IT - Uk Posting account
Salary: £120.00 - £150.00 per annum
Posted: 22 days ago