The table below looks at the statistics for Service Management skills in IT jobs advertised for the Glasgow region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 23 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Service Management
Scotland / Glasgow
Rank 72 89 73
Rank change year-on-year
+17 -16
Permanent jobs citing Service Management 11 15 23
As % of all permanent IT jobs located in Glasgow 1.21% 1.13% 2.14%
As % of the Processes & Methodologies category 1.37% 1.24% 2.34%
Number of salaries quoted 9 13 13
Median salary £40,000 £49,500 £44,000
Median salary % change year-on-year
-19.19% +12.50%
90% offered a salary of more than £23,600 £31,500 £36,100
10% offered a salary of more than £70,000 £54,500 £53,800
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
805 1209 981
As % of all permanent IT jobs located in Glasgow 88.66% 90.90% 91.17%
Number of salaries quoted 487 740 650
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £60,000 £65,000 £58,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Glasgow

Service Management
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Glasgow region.

Service Management Salary Trend in Glasgow

Service Management
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Management across the Glasgow region over the 3 months to 23 January 2017.

Service Management Salary Histogram in Glasgow

Service Management
Top 30 Related IT Skills in Glasgow

For the 6 months to 23 January 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for Service Management.

1 12 (57.14%) ITIL
2 11 (52.38%) Finance
3 8 (38.10%) Degree
4 6 (28.57%) Microsoft
5 5 (23.81%) Active Directory
5 5 (23.81%) Windows
5 5 (23.81%) ITSM
5 5 (23.81%) Virtual Team
6 4 (19.05%) Microsoft Azure
6 4 (19.05%) Continuous Improvement
6 4 (19.05%) Office 365
6 4 (19.05%) Management Information System
6 4 (19.05%) Asset Management
6 4 (19.05%) Enterprise Architecture
6 4 (19.05%) MS Office
7 3 (14.29%) SLA
7 3 (14.29%) CRM
7 3 (14.29%) Change Management
7 3 (14.29%) BMC
7 3 (14.29%) Remedy
7 3 (14.29%) Incident Management
7 3 (14.29%) CMDB
7 3 (14.29%) Problem Management
7 3 (14.29%) Remedy ITSM
7 3 (14.29%) Root Cause Analysis
7 3 (14.29%) Service Desk Management
7 3 (14.29%) Line Management
7 3 (14.29%) Mentoring
7 3 (14.29%) Analytical Skills
7 3 (14.29%) Windows Server 2008

Service Management
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) IBM Notes
1 2 (9.52%) MS Exchange
Applications
1 4 (19.05%) MS Office
2 2 (9.52%) Siemens NX
2 2 (9.52%) SOLIDWORKS
3 1 (4.76%) MS Excel
Business Applications
1 3 (14.29%) Remedy ITSM
2 2 (9.52%) Teamcenter
Cloud Services
1 4 (19.05%) Microsoft Azure
1 4 (19.05%) Office 365
2 2 (9.52%) Azure Active Directory
2 2 (9.52%) Cloud Computing
3 1 (4.76%) SaaS
Communications & Networking
1 2 (9.52%) ADSL
1 2 (9.52%) TCP/IP
1 2 (9.52%) VPN
General
1 11 (52.38%) Finance
2 2 (9.52%) Manufacturing
Job Titles
1 6 (28.57%) Architect
1 6 (28.57%) Solutions Architect
2 4 (19.05%) ITIL Manager
2 4 (19.05%) ITIL Service Manager
2 4 (19.05%) Service Manager
3 3 (14.29%) Analyst
3 3 (14.29%) IT Manager
3 3 (14.29%) IT Services Manager
3 3 (14.29%) IT Support
3 3 (14.29%) ITSM Specialist
3 3 (14.29%) Service Desk Manager
3 3 (14.29%) Support Analyst
4 2 (9.52%) Head of Information
4 2 (9.52%) Head of Information Services
4 2 (9.52%) Infrastructure Support
4 2 (9.52%) IT Analyst
4 2 (9.52%) IT Support Analyst
4 2 (9.52%) Service Analyst
4 2 (9.52%) Service Desk Analyst
4 2 (9.52%) Technical Specialist
Miscellaneous
1 5 (23.81%) Virtual Team
2 4 (19.05%) Management Information System
3 3 (14.29%) Analytical Skills
3 3 (14.29%) CMDB
4 2 (9.52%) Blackberry
4 2 (9.52%) Computer Science
4 2 (9.52%) Hybrid Cloud
4 2 (9.52%) Video Conferencing
5 1 (4.76%) SCADA
Operating Systems
1 5 (23.81%) Windows
2 3 (14.29%) Windows 10
2 3 (14.29%) Windows Server 2008
3 2 (9.52%) Android
3 2 (9.52%) Windows 7
3 2 (9.52%) Windows Server
4 1 (4.76%) Windows Server 2012
Processes & Methodologies
1 12 (57.14%) ITIL
2 5 (23.81%) ITSM
3 4 (19.05%) Asset Management
3 4 (19.05%) Continuous Improvement
3 4 (19.05%) Enterprise Architecture
4 3 (14.29%) Change Management
4 3 (14.29%) CRM
4 3 (14.29%) Incident Management
4 3 (14.29%) Line Management
4 3 (14.29%) Matrix Organization
4 3 (14.29%) Mentoring
4 3 (14.29%) Problem Management
4 3 (14.29%) Root Cause Analysis
4 3 (14.29%) Service Desk Management
5 2 (9.52%) CAD
5 2 (9.52%) ERP
5 2 (9.52%) Knowledge Management
5 2 (9.52%) People Management
5 2 (9.52%) PLM
5 2 (9.52%) Service Delivery
Programming Languages
1 1 (4.76%) C
Qualifications
1 8 (38.10%) Degree
Quality Assurance & Compliance
1 3 (14.29%) SLA
System Software
1 5 (23.81%) Active Directory
Systems Management
1 1 (4.76%) SCCM
Vendors
1 6 (28.57%) Microsoft
2 3 (14.29%) BMC
2 3 (14.29%) Remedy
3 2 (9.52%) Apple
3 2 (9.52%) iManage
3 2 (9.52%) Interwoven
3 2 (9.52%) Lotus
3 2 (9.52%) MobileIron
3 2 (9.52%) SAP
4 1 (4.76%) Intel Security
4 1 (4.76%) Sun