The table below looks at the statistics for Service Management skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 77 90 80
Rank change year-on-year
+13 -10
Permanent jobs citing Service Management 28 24 21
As % of all permanent IT jobs located in Glasgow 2.17% 1.71% 1.84%
As % of the Processes & Methodologies category 2.42% 1.97% 2.20%
Number of salaries quoted 21 13 13
Average salary £39,500 £36,500 £44,000
Average salary % change year-on-year
+8.21% -17.04%
90% offered a salary of more than £23,500 £25,600 £29,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1155 1221 956
As % of all permanent IT jobs located in Glasgow 89.47% 87.09% 83.79%
Number of salaries quoted 727 712 637
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £34,000 £30,000 £30,000
10% offered a salary of more than £63,000 £55,000 £57,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Glasgow

Service Management
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Glasgow region.

Service Management Salary Trend in Glasgow

Service Management
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Management across the Glasgow region over the 3 months to 2 September 2015.

Service Management Salary Histogram in Glasgow

Service Management
Top 30 Related IT Skills in Glasgow

For the 6 months to 2 September 2015, IT jobs across the Glasgow region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 34 (82.93%) ITIL
2 13 (31.71%) Finance
3 11 (26.83%) Service Delivery
3 11 (26.83%) SLA
3 11 (26.83%) Microsoft
3 11 (26.83%) Windows
4 9 (21.95%) Linux
4 9 (21.95%) ITSM
4 9 (21.95%) Continuous Improvement
5 8 (19.51%) Degree
5 8 (19.51%) Problem Management
5 8 (19.51%) MS Excel
5 8 (19.51%) UNIX
5 8 (19.51%) Oracle
6 7 (17.07%) SQL Server
6 7 (17.07%) Oracle Database
7 6 (14.63%) Oracle Database 11g
7 6 (14.63%) Stakeholder Management
7 6 (14.63%) Oracle RMAN
7 6 (14.63%) AIX
7 6 (14.63%) Solaris
7 6 (14.63%) Oracle9i Database
7 6 (14.63%) IBM
7 6 (14.63%) Oracle Database 10g
8 5 (12.20%) Change Management
8 5 (12.20%) Banking
8 5 (12.20%) Resource Management
9 4 (9.76%) Supplier Management
9 4 (9.76%) Internet
9 4 (9.76%) Data Centre

Service Management
Top Related IT Skills in Glasgow by Category

For the 6 months to 2 September 2015, IT jobs across the Glasgow region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.88%) MTS
1 2 (4.88%) SharePoint
1 2 (4.88%) IIS
2 1 (2.44%) JBoss
2 1 (2.44%) MS Exchange
2 1 (2.44%) CMS
2 1 (2.44%) WebSphere
2 1 (2.44%) WorkSite
2 1 (2.44%) Alfresco
2 1 (2.44%) Liferay
2 1 (2.44%) Quickr
2 1 (2.44%) IBM Connections
2 1 (2.44%) Adobe Experience Manager
Applications
1 8 (19.51%) MS Excel
2 3 (7.32%) MS Office
3 1 (2.44%) MS PowerPoint
Business Applications
1 1 (2.44%) assyst
Cloud Services
1 1 (2.44%) Office 365
Communications & Networking
1 4 (9.76%) Internet
2 2 (4.88%) Firewall
2 2 (4.88%) LAN
2 2 (4.88%) SAN
3 1 (2.44%) CTI
3 1 (2.44%) LDAP
3 1 (2.44%) ADSL
3 1 (2.44%) Broadband
3 1 (2.44%) VPN
3 1 (2.44%) HTTPS
3 1 (2.44%) SSL
3 1 (2.44%) NAS
3 1 (2.44%) 3G
Database & Business Intelligence
1 7 (17.07%) SQL Server
1 7 (17.07%) Oracle Database
2 6 (14.63%) Oracle Database 10g
2 6 (14.63%) Oracle Database 11g
2 6 (14.63%) Oracle9i Database
3 1 (2.44%) RDBMS
3 1 (2.44%) Crystal Reports
3 1 (2.44%) Relational Database
Development Applications
1 1 (2.44%) Jenkins
General
1 13 (31.71%) Finance
2 5 (12.20%) Banking
3 2 (4.88%) Telecoms
4 1 (2.44%) Investment Banking
Job Titles
1 8 (19.51%) Analyst
1 8 (19.51%) Service Manager
2 6 (14.63%) Oracle DBA
2 6 (14.63%) DBA
2 6 (14.63%) Services Delivery Manager
2 6 (14.63%) Delivery Manager
3 3 (7.32%) Senior Technician
3 3 (7.32%) Consultant
4 2 (4.88%) UNIX Engineer
4 2 (4.88%) Service Desk Analyst
4 2 (4.88%) IT Security Analyst
4 2 (4.88%) Senior UNIX Engineer
4 2 (4.88%) Security Analyst
4 2 (4.88%) Computer Operator
4 2 (4.88%) Service Analyst
4 2 (4.88%) Administrator
5 1 (2.44%) Senior Analyst
5 1 (2.44%) Infrastructure Engineer
5 1 (2.44%) Programmer
5 1 (2.44%) Solutions Architect
Libraries, Frameworks & Software Standards
1 3 (7.32%) HTML
1 3 (7.32%) EJB
1 3 (7.32%) JSP
2 2 (4.88%) JavaBeans
3 1 (2.44%) Java EE
3 1 (2.44%) Dojo
3 1 (2.44%) jQuery
3 1 (2.44%) EJB 3.0
3 1 (2.44%) Servlets
3 1 (2.44%) JMS
3 1 (2.44%) CSS
Miscellaneous
1 4 (9.76%) Data Centre
2 3 (7.32%) AS400
3 2 (4.88%) Computer Science
3 2 (4.88%) Mainframe
3 2 (4.88%) Management Information System
3 2 (4.88%) IBM Mainframe
4 1 (2.44%) DataPower
4 1 (2.44%) CMDB
Operating Systems
1 11 (26.83%) Windows
2 9 (21.95%) Linux
3 8 (19.51%) UNIX
4 6 (14.63%) AIX
4 6 (14.63%) Solaris
5 2 (4.88%) Windows 7
5 2 (4.88%) Windows XP
5 2 (4.88%) Windows Server 2003
5 2 (4.88%) SUSE
6 1 (2.44%) Windows Server 2008
Processes & Methodologies
1 34 (82.93%) ITIL
2 11 (26.83%) Service Delivery
3 9 (21.95%) ITSM
3 9 (21.95%) Continuous Improvement
4 8 (19.51%) Problem Management
5 6 (14.63%) Stakeholder Management
6 5 (12.20%) Change Management
6 5 (12.20%) Resource Management
7 4 (9.76%) Supplier Management
8 3 (7.32%) Project Management
9 2 (4.88%) Software Engineering
9 2 (4.88%) Incident Management
9 2 (4.88%) Analytics
9 2 (4.88%) Disaster Recovery
9 2 (4.88%) PRINCE2
9 2 (4.88%) CRM
9 2 (4.88%) Risk Management
9 2 (4.88%) Migration
9 2 (4.88%) Information Security
9 2 (4.88%) SIEM
Programming Languages
1 3 (7.32%) Java
1 3 (7.32%) JavaScript
2 2 (4.88%) SQL
3 1 (2.44%) Shell Script
Qualifications
1 8 (19.51%) Degree
2 2 (4.88%) SC Cleared
2 2 (4.88%) Security Cleared
2 2 (4.88%) HND
2 2 (4.88%) ISTQB
3 1 (2.44%) CEH
Quality Assurance & Compliance
1 11 (26.83%) SLA
System Software
1 2 (4.88%) Active Directory
2 1 (2.44%) Terminal Server
2 1 (2.44%) VMware Infrastructure
2 1 (2.44%) IAG
Systems Management
1 6 (14.63%) Oracle RMAN
2 3 (7.32%) SCCM
2 3 (7.32%) McAfee ePO
3 1 (2.44%) Tivoli
3 1 (2.44%) Tivoli Identity Manager
Vendors
1 11 (26.83%) Microsoft
2 8 (19.51%) Oracle
3 6 (14.63%) IBM
4 3 (7.32%) Sun
4 3 (7.32%) McAfee
5 2 (4.88%) Splunk
5 2 (4.88%) ArcSight
5 2 (4.88%) LogLogic
5 2 (4.88%) VMware
6 1 (2.44%) Altiris
6 1 (2.44%) Tripwire
6 1 (2.44%) Sitecore
6 1 (2.44%) SolarWinds
6 1 (2.44%) OpenText
6 1 (2.44%) Citrix
6 1 (2.44%) BMC
6 1 (2.44%) CA
6 1 (2.44%) Adobe
Glasgow, Lanarkshire
Capita - ITIN
Salary: £45000 - £55000 per annum
Posted: Yesterday
Glasgow
Capita - ITIN
Salary: £45000 - £55000 per annum
Posted: 2 days ago
Glasgow, Lanarkshire
Lockheed Martin
Posted: 16 days ago
Glasgow
Hays IT - Uk Posting account
Salary: £37000.00 - £42000.00 per annum
Posted: 26 days ago