The table below looks at the statistics for Service Management skills in IT jobs advertised for the Glasgow region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Service Management
Scotland / Glasgow
Rank 75 94 74
Rank change year-on-year
+19 -20
Permanent jobs citing Service Management 15 15 23
As % of all permanent IT jobs located in Glasgow 1.64% 1.09% 2.01%
As % of the Processes & Methodologies category 1.82% 1.20% 2.21%
Number of salaries quoted 8 13 16
Median salary £65,000 £48,500 £44,000
Median salary % change year-on-year
+34.02% +10.22%
90% offered a salary of more than £34,600 £30,000 £40,500
10% offered a salary of more than £70,300 £59,000 £52,500
UK excluding London median salary £44,000 £43,000 £45,000
% change year-on-year
+2.32% -4.44%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
823 1255 1043
As % of all permanent IT jobs located in Glasgow 90.14% 91.54% 90.93%
Number of salaries quoted 499 745 697
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Glasgow

Service Management
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Glasgow region.

Service Management Salary Trend in Glasgow

Service Management
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Management across the Glasgow region over the 3 months to 22 February 2017.

Service Management Salary Histogram in Glasgow

Service Management
Top 30 Related IT Skills in Glasgow

For the 6 months to 22 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for Service Management.

1 12 (50.00%) ITIL
2 10 (41.67%) Finance
3 9 (37.50%) ITSM
4 8 (33.33%) Degree
5 6 (25.00%) SLA
5 6 (25.00%) Microsoft
5 6 (25.00%) Service Delivery
6 5 (20.83%) Business Continuity
6 5 (20.83%) Banking
6 5 (20.83%) Continuous Improvement
6 5 (20.83%) Virtual Team
7 4 (16.67%) Microsoft Azure
7 4 (16.67%) Office 365
7 4 (16.67%) Asset Management
7 4 (16.67%) Enterprise Architecture
7 4 (16.67%) Problem Management
7 4 (16.67%) Management Information System
7 4 (16.67%) Windows
7 4 (16.67%) MS Office
7 4 (16.67%) Active Directory
8 3 (12.50%) CRM
8 3 (12.50%) Service Desk Management
8 3 (12.50%) Line Management
8 3 (12.50%) Mentoring
8 3 (12.50%) Analytical Skills
8 3 (12.50%) Process Improvement
8 3 (12.50%) Windows Server 2008
8 3 (12.50%) Matrix Organization
9 2 (8.33%) Windows Server
9 2 (8.33%) Hybrid Cloud

Service Management
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.33%) IBM Notes
1 2 (8.33%) MS Exchange
Applications
1 4 (16.67%) MS Office
2 2 (8.33%) Siemens NX
2 2 (8.33%) SOLIDWORKS
Business Applications
1 2 (8.33%) Remedy ITSM
1 2 (8.33%) Teamcenter
Cloud Services
1 4 (16.67%) Microsoft Azure
1 4 (16.67%) Office 365
2 2 (8.33%) Azure Active Directory
2 2 (8.33%) Cloud Computing
3 1 (4.17%) SaaS
Communications & Networking
1 2 (8.33%) ADSL
1 2 (8.33%) TCP/IP
1 2 (8.33%) VPN
General
1 10 (41.67%) Finance
2 5 (20.83%) Banking
3 2 (8.33%) Manufacturing
4 1 (4.17%) Legal
Job Titles
1 6 (25.00%) Architect
1 6 (25.00%) Solutions Architect
2 5 (20.83%) Senior Manager
2 5 (20.83%) Senior Service Manager
2 5 (20.83%) Service Management Manager
3 3 (12.50%) Analyst
3 3 (12.50%) IT Manager
3 3 (12.50%) IT Services Manager
3 3 (12.50%) IT Support
3 3 (12.50%) ITIL Manager
3 3 (12.50%) ITIL Service Manager
3 3 (12.50%) Service Desk Manager
3 3 (12.50%) Service Manager
3 3 (12.50%) Support Analyst
4 2 (8.33%) Head of Information
4 2 (8.33%) Head of Information Services
4 2 (8.33%) IT Analyst
4 2 (8.33%) IT Support Analyst
4 2 (8.33%) Service Analyst
4 2 (8.33%) Service Desk Analyst
Miscellaneous
1 5 (20.83%) Virtual Team
2 4 (16.67%) Management Information System
3 3 (12.50%) Analytical Skills
4 2 (8.33%) Blackberry
4 2 (8.33%) CMDB
4 2 (8.33%) Computer Science
4 2 (8.33%) Hybrid Cloud
4 2 (8.33%) Video Conferencing
5 1 (4.17%) SCADA
Operating Systems
1 4 (16.67%) Windows
2 3 (12.50%) Windows Server 2008
3 2 (8.33%) Android
3 2 (8.33%) Windows 10
3 2 (8.33%) Windows 7
3 2 (8.33%) Windows Server
4 1 (4.17%) Windows Server 2012
Processes & Methodologies
1 12 (50.00%) ITIL
2 9 (37.50%) ITSM
3 6 (25.00%) Service Delivery
4 5 (20.83%) Business Continuity
4 5 (20.83%) Continuous Improvement
5 4 (16.67%) Asset Management
5 4 (16.67%) Enterprise Architecture
5 4 (16.67%) Problem Management
6 3 (12.50%) CRM
6 3 (12.50%) Line Management
6 3 (12.50%) Matrix Organization
6 3 (12.50%) Mentoring
6 3 (12.50%) Process Improvement
6 3 (12.50%) Service Desk Management
7 2 (8.33%) Change Management
7 2 (8.33%) Cybersecurity
7 2 (8.33%) Disaster Recovery
7 2 (8.33%) ERP
7 2 (8.33%) People Management
7 2 (8.33%) Root Cause Analysis
Qualifications
1 8 (33.33%) Degree
2 2 (8.33%) ITIL Certification
Quality Assurance & Compliance
1 6 (25.00%) SLA
System Software
1 4 (16.67%) Active Directory
Vendors
1 6 (25.00%) Microsoft
2 2 (8.33%) Apple
2 2 (8.33%) BMC
2 2 (8.33%) iManage
2 2 (8.33%) Interwoven
2 2 (8.33%) Lotus
2 2 (8.33%) MobileIron
2 2 (8.33%) Remedy
2 2 (8.33%) SAP
3 1 (4.17%) Sun
Glasgow, Lanarkshire
Leidos
Posted: 23 days ago