The table below looks at the statistics for Service Management skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 81 79 66
Rank change year-on-year
-2 -13
Permanent jobs citing Service Management 23 16 14
As % of all permanent IT jobs located in Glasgow 1.63% 1.38% 1.53%
As % of the Processes & Methodologies category 1.94% 1.72% 2.03%
Number of salaries quoted 14 7 7
Average salary £41,750 £52,500 £50,000
Average salary % change year-on-year
-20.47% +5.00%
90% offered a salary of more than £25,950 £28,600 £34,800
10% offered a salary of more than £50,000 £52,500 £70,000
UK excluding London average salary £42,500 £44,250 £41,500
% change year-on-year
-3.95% +6.62%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1183 928 688
As % of all permanent IT jobs located in Glasgow 83.90% 79.79% 75.11%
Number of salaries quoted 710 628 441
Average salary £40,000 £42,500 £37,500
Average salary % change year-on-year
-5.88% +13.33%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Glasgow

Service Management
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Glasgow region.

Service Management Salary Trend in Glasgow

Service Management
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Management across the Glasgow region over the 3 months to 20 August 2014.

Service Management Salary Histogram in Glasgow

Service Management
Top 30 Related IT Skills in Glasgow

For the 6 months to 20 August 2014, IT jobs across the Glasgow region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 34 (62.96%) ITIL
2 20 (37.04%) Finance
3 14 (25.93%) Degree
4 13 (24.07%) Windows
4 13 (24.07%) Microsoft
5 11 (20.37%) MS Excel
5 11 (20.37%) ITSM
6 10 (18.52%) Service Delivery
6 10 (18.52%) ITIL Certification
7 9 (16.67%) Manufacturing
8 8 (14.81%) Stakeholder Management
8 8 (14.81%) Project Management
8 8 (14.81%) Release Management
8 8 (14.81%) Continuous Improvement
9 7 (12.96%) Citrix
9 7 (12.96%) Business Intelligence
9 7 (12.96%) SLA
9 7 (12.96%) PRINCE2
9 7 (12.96%) Problem Management
10 6 (11.11%) XenApp
11 5 (9.26%) Incident Management
11 5 (9.26%) Enterprise Architecture
11 5 (9.26%) SQL Server
11 5 (9.26%) ERP
11 5 (9.26%) SOA
11 5 (9.26%) Internet
11 5 (9.26%) Change Management
12 4 (7.41%) Microsoft Certification
12 4 (7.41%) MCSE
12 4 (7.41%) Banking

Service Management
Top Related IT Skills in Glasgow by Category

For the 6 months to 20 August 2014, IT jobs across the Glasgow region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.85%) IIS
1 1 (1.85%) Apache
1 1 (1.85%) Oracle HTTP Server
1 1 (1.85%) Blackberry Enterprise Server
Applications
1 11 (20.37%) MS Excel
2 1 (1.85%) MS Office
Business Applications
1 3 (5.56%) Dynamics NAV
2 1 (1.85%) SAP Oil and Gas
Cloud Services
1 4 (7.41%) SaaS
2 3 (5.56%) PaaS
2 3 (5.56%) IaaS
Communications & Networking
1 5 (9.26%) Internet
2 3 (5.56%) Firewall
3 2 (3.70%) DHCP
3 2 (3.70%) DNS
3 2 (3.70%) IPv4
3 2 (3.70%) SAN
4 1 (1.85%) HTTP
Database & Business Intelligence
1 5 (9.26%) SQL Server
2 2 (3.70%) Oracle Database
3 1 (1.85%) QlikView
General
1 20 (37.04%) Finance
2 9 (16.67%) Manufacturing
3 4 (7.41%) Banking
4 3 (5.56%) Retail
4 3 (5.56%) Investment Banking
5 2 (3.70%) Retail Banking
5 2 (3.70%) Private Banking
5 2 (3.70%) Legal
5 2 (3.70%) Front Office
6 1 (1.85%) Electronics
6 1 (1.85%) Telecoms
6 1 (1.85%) Billing
6 1 (1.85%) Marketing
Job Titles
1 9 (16.67%) Analyst
1 9 (16.67%) Service Manager
2 5 (9.26%) Release Manager
3 4 (7.41%) Service Analyst
3 4 (7.41%) Services Delivery Manager
3 4 (7.41%) Consultant
3 4 (7.41%) Delivery Manager
4 3 (5.56%) Service Desk Manager
4 3 (5.56%) Head of IT
4 3 (5.56%) Security Analyst
4 3 (5.56%) IT Security Analyst
4 3 (5.56%) Dynamics NAV Consultant
4 3 (5.56%) Head of Architecture
5 2 (3.70%) ITIL Manager
5 2 (3.70%) ITIL Service Manager
5 2 (3.70%) Change Control Manager
5 2 (3.70%) Major Incident Analyst
5 2 (3.70%) Senior Architect
5 2 (3.70%) Microsoft Consultant
5 2 (3.70%) IT Services Manager
Libraries, Frameworks & Software Standards
1 2 (3.70%) Middleware
Miscellaneous
1 3 (5.56%) Blackberry
2 2 (3.70%) GIS
2 2 (3.70%) Computer Science
3 1 (1.85%) IBM Mainframe
3 1 (1.85%) Management Information System
3 1 (1.85%) AS400
3 1 (1.85%) Clustering
3 1 (1.85%) DTV
3 1 (1.85%) Mainframe
3 1 (1.85%) NHS
3 1 (1.85%) Firmware
Operating Systems
1 13 (24.07%) Windows
2 2 (3.70%) Windows Server 2008
2 2 (3.70%) UNIX
2 2 (3.70%) Windows Server 2012
3 1 (1.85%) Windows 7
3 1 (1.85%) Linux
Processes & Methodologies
1 34 (62.96%) ITIL
2 11 (20.37%) ITSM
3 10 (18.52%) Service Delivery
4 8 (14.81%) Project Management
4 8 (14.81%) Stakeholder Management
4 8 (14.81%) Release Management
4 8 (14.81%) Continuous Improvement
5 7 (12.96%) Business Intelligence
5 7 (12.96%) Problem Management
5 7 (12.96%) PRINCE2
6 5 (9.26%) ERP
6 5 (9.26%) SOA
6 5 (9.26%) Change Management
6 5 (9.26%) Incident Management
6 5 (9.26%) Enterprise Architecture
7 4 (7.41%) Asset Management
8 3 (5.56%) TOGAF
8 3 (5.56%) Information Security
8 3 (5.56%) IT Governance
8 3 (5.56%) Change Control
Programming Languages
1 2 (3.70%) SQL
2 1 (1.85%) PowerShell
2 1 (1.85%) Java
2 1 (1.85%) Perl
Qualifications
1 14 (25.93%) Degree
2 10 (18.52%) ITIL Certification
3 4 (7.41%) Microsoft Certification
3 4 (7.41%) MCSE
4 2 (3.70%) CCNA
4 2 (3.70%) Cisco Certification
4 2 (3.70%) MCP
5 1 (1.85%) MOS
5 1 (1.85%) MCDST
5 1 (1.85%) MCSA
5 1 (1.85%) SC Cleared
5 1 (1.85%) Security Cleared
Quality Assurance & Compliance
1 7 (12.96%) SLA
2 3 (5.56%) QA
System Software
1 6 (11.11%) XenApp
2 3 (5.56%) Active Directory
3 2 (3.70%) VMware Infrastructure
4 1 (1.85%) Hyper-V
4 1 (1.85%) XenDesktop
4 1 (1.85%) Veritas Cluster Server
4 1 (1.85%) vSphere
Systems Management
1 3 (5.56%) SCCM
2 1 (1.85%) McAfee ePO
Vendors
1 13 (24.07%) Microsoft
2 7 (12.96%) Citrix
3 3 (5.56%) Oracle
3 3 (5.56%) VMware
3 3 (5.56%) ArcSight
3 3 (5.56%) LogLogic
4 2 (3.70%) IBM
4 2 (3.70%) HP
5 1 (1.85%) Compaq
5 1 (1.85%) Dell
5 1 (1.85%) Veritas
5 1 (1.85%) Lotus
5 1 (1.85%) Salesforce.com
5 1 (1.85%) McAfee
5 1 (1.85%) Altiris
5 1 (1.85%) SAP
5 1 (1.85%) Cisco
Glasgow, Lanarkshire
Harvey Nash plc
Salary: £45000 - £55000 per annum + excellent benefits
Posted: Yesterday
Glasgow, Lanarkshire
Skyscanner
Posted: 11 days ago
Glasgow, Lanarkshire
Skyscanner
Posted: 11 days ago