The table below looks at the statistics for Service Management skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 87 90 86
Rank change year-on-year
+3 -4
Permanent jobs citing Service Management 15 24 16
As % of all permanent IT jobs located in Glasgow 1.25% 1.72% 1.30%
As % of the Processes & Methodologies category 1.40% 1.98% 1.60%
Number of salaries quoted 12 18 11
Average salary £40,000 £41,750 £42,500
Average salary % change year-on-year
-4.19% -1.76%
90% offered a salary of more than £33,000 £25,350 £29,000
10% offered a salary of more than £52,450 £62,250 £52,500
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1070 1214 1001
As % of all permanent IT jobs located in Glasgow 89.09% 86.96% 81.38%
Number of salaries quoted 684 748 667
Average salary £44,500 £40,000 £42,500
Average salary % change year-on-year
+11.25% -5.88%
90% offered a salary of more than £34,500 £30,000 £30,000
10% offered a salary of more than £62,500 £55,000 £60,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Management
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Glasgow

Service Management
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Glasgow region.

Service Management Salary Trend in Glasgow

Service Management
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Management across the Glasgow region over the 3 months to 31 July 2015.

Service Management Salary Histogram in Glasgow

Service Management
Top 30 Related IT Skills in Glasgow

For the 6 months to 31 July 2015, IT jobs across the Glasgow region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 28 (84.85%) ITIL
2 11 (33.33%) Service Delivery
3 10 (30.30%) Windows
3 10 (30.30%) SLA
4 9 (27.27%) Microsoft
5 8 (24.24%) Stakeholder Management
6 7 (21.21%) ITSM
6 7 (21.21%) UNIX
6 7 (21.21%) Linux
6 7 (21.21%) Oracle
6 7 (21.21%) Finance
6 7 (21.21%) Problem Management
6 7 (21.21%) Oracle Database
7 6 (18.18%) Oracle Database 11g
7 6 (18.18%) Oracle RMAN
7 6 (18.18%) SQL Server
7 6 (18.18%) Oracle9i Database
7 6 (18.18%) MS Excel
7 6 (18.18%) Oracle Database 10g
8 5 (15.15%) Project Management
8 5 (15.15%) Supplier Management
8 5 (15.15%) Degree
8 5 (15.15%) Continuous Improvement
9 4 (12.12%) Windows 7
9 4 (12.12%) Change Management
9 4 (12.12%) IBM
9 4 (12.12%) PRINCE2
9 4 (12.12%) MS Office
10 3 (9.09%) AIX
10 3 (9.09%) Solaris

Service Management
Top Related IT Skills in Glasgow by Category

For the 6 months to 31 July 2015, IT jobs across the Glasgow region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.03%) SharePoint
1 1 (3.03%) GroupWise
1 1 (3.03%) WorkSite
Applications
1 6 (18.18%) MS Excel
2 4 (12.12%) MS Office
3 2 (6.06%) MS PowerPoint
Business Applications
1 1 (3.03%) Remedy ITSM
Communications & Networking
1 3 (9.09%) Internet
2 2 (6.06%) 3G
2 2 (6.06%) Firewall
2 2 (6.06%) ADSL
2 2 (6.06%) Broadband
2 2 (6.06%) VPN
3 1 (3.03%) HTTPS
3 1 (3.03%) SSL
3 1 (3.03%) SAN
3 1 (3.03%) LAN
3 1 (3.03%) WAN
3 1 (3.03%) LDAP
Database & Business Intelligence
1 7 (21.21%) Oracle Database
2 6 (18.18%) SQL Server
2 6 (18.18%) Oracle9i Database
2 6 (18.18%) Oracle Database 10g
2 6 (18.18%) Oracle Database 11g
Development Applications
1 1 (3.03%) Jenkins
General
1 7 (21.21%) Finance
2 3 (9.09%) Banking
3 1 (3.03%) Investment Banking
3 1 (3.03%) Local Government
3 1 (3.03%) Telecoms
Job Titles
1 7 (21.21%) Analyst
1 7 (21.21%) Service Manager
2 6 (18.18%) Oracle DBA
2 6 (18.18%) DBA
3 5 (15.15%) Services Delivery Manager
3 5 (15.15%) Delivery Manager
4 4 (12.12%) Consultant
4 4 (12.12%) Administrator
5 3 (9.09%) Service Analyst
5 3 (9.09%) Service Desk Analyst
6 2 (6.06%) 1st Line Support
6 2 (6.06%) Computer Operator
6 2 (6.06%) Security Analyst
6 2 (6.06%) Infrastructure Consultant
6 2 (6.06%) Solutions Consultant
6 2 (6.06%) IT Security Analyst
7 1 (3.03%) Senior UNIX Engineer
7 1 (3.03%) Head of Operations
7 1 (3.03%) 1st Line Support Analyst
7 1 (3.03%) IT Support
Libraries, Frameworks & Software Standards
1 1 (3.03%) XML
Miscellaneous
1 3 (9.09%) AS400
2 2 (6.06%) IBM Mainframe
2 2 (6.06%) Mainframe
2 2 (6.06%) Data Centre
3 1 (3.03%) DataPower
Operating Systems
1 10 (30.30%) Windows
2 7 (21.21%) UNIX
2 7 (21.21%) Linux
3 4 (12.12%) Windows 7
4 3 (9.09%) AIX
4 3 (9.09%) Solaris
5 2 (6.06%) Windows XP
5 2 (6.06%) Windows Server 2003
6 1 (3.03%) SUSE
Processes & Methodologies
1 28 (84.85%) ITIL
2 11 (33.33%) Service Delivery
3 8 (24.24%) Stakeholder Management
4 7 (21.21%) ITSM
4 7 (21.21%) Problem Management
5 5 (15.15%) Continuous Improvement
5 5 (15.15%) Project Management
5 5 (15.15%) Supplier Management
6 4 (12.12%) Change Management
6 4 (12.12%) PRINCE2
7 3 (9.09%) TOGAF
8 2 (6.06%) Information Security
8 2 (6.06%) Incident Management
8 2 (6.06%) Resource Management
8 2 (6.06%) CRM
8 2 (6.06%) Disaster Recovery
8 2 (6.06%) Risk Management
8 2 (6.06%) SIEM
8 2 (6.06%) Analytics
9 1 (3.03%) Root Cause Analysis
Programming Languages
1 2 (6.06%) SQL
2 1 (3.03%) VBA
2 1 (3.03%) Shell Script
Qualifications
1 5 (15.15%) Degree
2 2 (6.06%) SC Cleared
2 2 (6.06%) Security Cleared
3 1 (3.03%) HND
3 1 (3.03%) A+ Certification
3 1 (3.03%) MOS
3 1 (3.03%) CEH
3 1 (3.03%) ISTQB
Quality Assurance & Compliance
1 10 (30.30%) SLA
System Software
1 1 (3.03%) Active Directory
Systems Management
1 6 (18.18%) Oracle RMAN
2 1 (3.03%) SCCM
2 1 (3.03%) McAfee ePO
2 1 (3.03%) Tivoli
2 1 (3.03%) Tivoli Identity Manager
Vendors
1 9 (27.27%) Microsoft
2 7 (21.21%) Oracle
3 4 (12.12%) IBM
4 2 (6.06%) Splunk
4 2 (6.06%) ArcSight
4 2 (6.06%) LogLogic
4 2 (6.06%) Sun
5 1 (3.03%) BMC
5 1 (3.03%) CA
5 1 (3.03%) Novell
5 1 (3.03%) Remedy
5 1 (3.03%) McAfee
5 1 (3.03%) Altiris
Glasgow, Lanarkshire
Nigel Frank International Ltd
Salary: £45000 - £55000 per annum + +car allowance, healthcare, pension.
Posted: Yesterday
Glasgow, Lanarkshire
Harvey Nash plc
Salary: £31000 - £34000 per annum + Benefits, Bonus, Free Parking
Posted: Yesterday
Glasgow, Lanarkshire
Harvey Nash plc
Salary: £45000 - £54000 per annum + Benefits package
Posted: Yesterday
Glasgow, Lanarkshire
EY
Salary: Competitive
Posted: 8 days ago