The table below looks at the statistics for Service Management skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 94 84 86
Rank change year-on-year
-10 +2
Permanent jobs citing Service Management 10 26 16
As % of all permanent IT jobs located in Glasgow 0.79% 1.98% 1.30%
As % of the Processes & Methodologies category 0.89% 2.29% 1.66%
Number of salaries quoted 8 13 11
Average salary £37,500 £32,500 £41,000
Average salary % change year-on-year
+15.38% -20.73%
90% offered a salary of more than £24,200 £25,100 £29,000
10% offered a salary of more than £48,000 £57,500 £52,500
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1122 1137 966
As % of all permanent IT jobs located in Glasgow 89.12% 86.60% 78.60%
Number of salaries quoted 710 720 665
Average salary £42,500 £40,000 £42,500
Average salary % change year-on-year
+6.25% -5.88%
90% offered a salary of more than £33,500 £30,000 £30,000
10% offered a salary of more than £62,426 £55,000 £60,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Glasgow

Service Management
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Glasgow region.

Service Management Salary Trend in Glasgow

Service Management
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Management across the Glasgow region over the 3 months to 3 July 2015.

Service Management Salary Histogram in Glasgow

Service Management
Top 30 Related IT Skills in Glasgow

For the 6 months to 3 July 2015, IT jobs across the Glasgow region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 23 (88.46%) ITIL
2 11 (42.31%) Service Delivery
3 9 (34.62%) SLA
4 8 (30.77%) Stakeholder Management
5 7 (26.92%) Windows
6 6 (23.08%) Microsoft
6 6 (23.08%) ITSM
7 5 (19.23%) Change Management
7 5 (19.23%) Oracle
7 5 (19.23%) Supplier Management
7 5 (19.23%) Oracle Database
8 4 (15.38%) Continuous Improvement
8 4 (15.38%) Oracle Database 11g
8 4 (15.38%) Problem Management
8 4 (15.38%) Degree
8 4 (15.38%) SQL Server
8 4 (15.38%) PRINCE2
8 4 (15.38%) UNIX
8 4 (15.38%) Oracle9i Database
8 4 (15.38%) MS Excel
8 4 (15.38%) Oracle Database 10g
8 4 (15.38%) Oracle RMAN
8 4 (15.38%) Finance
8 4 (15.38%) Project Management
9 3 (11.54%) AS400
9 3 (11.54%) Linux
9 3 (11.54%) Internet
9 3 (11.54%) MS Office
9 3 (11.54%) TOGAF
9 3 (11.54%) Windows 7

Service Management
Top Related IT Skills in Glasgow by Category

For the 6 months to 3 July 2015, IT jobs across the Glasgow region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.85%) SharePoint
1 1 (3.85%) GroupWise
Applications
1 4 (15.38%) MS Excel
2 3 (11.54%) MS Office
3 1 (3.85%) MS PowerPoint
Business Applications
1 1 (3.85%) Remedy ITSM
Communications & Networking
1 3 (11.54%) Internet
2 2 (7.69%) Firewall
3 1 (3.85%) 3G
3 1 (3.85%) ADSL
3 1 (3.85%) Broadband
3 1 (3.85%) WAN
3 1 (3.85%) VPN
3 1 (3.85%) SAN
Database & Business Intelligence
1 5 (19.23%) Oracle Database
2 4 (15.38%) SQL Server
2 4 (15.38%) Oracle9i Database
2 4 (15.38%) Oracle Database 10g
2 4 (15.38%) Oracle Database 11g
General
1 4 (15.38%) Finance
2 1 (3.85%) Local Government
2 1 (3.85%) Telecoms
Job Titles
1 6 (23.08%) Analyst
1 6 (23.08%) Service Manager
2 5 (19.23%) Delivery Manager
2 5 (19.23%) Services Delivery Manager
3 4 (15.38%) Oracle DBA
3 4 (15.38%) Administrator
3 4 (15.38%) Consultant
3 4 (15.38%) DBA
4 2 (7.69%) Computer Operator
4 2 (7.69%) 1st Line Support
4 2 (7.69%) Service Analyst
4 2 (7.69%) Service Desk Analyst
4 2 (7.69%) Security Analyst
4 2 (7.69%) Infrastructure Consultant
4 2 (7.69%) IT Security Analyst
4 2 (7.69%) Solutions Consultant
5 1 (3.85%) Head of Operations
5 1 (3.85%) 1st Line Support Analyst
5 1 (3.85%) IT Support
5 1 (3.85%) Infrastructure Solutions Architect
Libraries, Frameworks & Software Standards
1 1 (3.85%) XML
Miscellaneous
1 3 (11.54%) AS400
2 2 (7.69%) IBM Mainframe
2 2 (7.69%) Data Centre
2 2 (7.69%) Mainframe
Operating Systems
1 7 (26.92%) Windows
2 4 (15.38%) UNIX
3 3 (11.54%) Windows 7
3 3 (11.54%) Linux
4 1 (3.85%) Windows XP
4 1 (3.85%) Windows Server 2003
Processes & Methodologies
1 23 (88.46%) ITIL
2 11 (42.31%) Service Delivery
3 8 (30.77%) Stakeholder Management
4 6 (23.08%) ITSM
5 5 (19.23%) Change Management
5 5 (19.23%) Supplier Management
6 4 (15.38%) Project Management
6 4 (15.38%) Problem Management
6 4 (15.38%) Continuous Improvement
6 4 (15.38%) PRINCE2
7 3 (11.54%) TOGAF
8 2 (7.69%) Incident Management
8 2 (7.69%) Resource Management
8 2 (7.69%) Analytics
8 2 (7.69%) SIEM
8 2 (7.69%) Disaster Recovery
8 2 (7.69%) Risk Management
8 2 (7.69%) Information Security
9 1 (3.85%) CRM
Programming Languages
1 1 (3.85%) SQL
1 1 (3.85%) VBA
Qualifications
1 4 (15.38%) Degree
2 2 (7.69%) SC Cleared
2 2 (7.69%) Security Cleared
3 1 (3.85%) ITIL Foundation Certificate
3 1 (3.85%) A+ Certification
3 1 (3.85%) MOS
3 1 (3.85%) CEH
Quality Assurance & Compliance
1 9 (34.62%) SLA
System Software
1 1 (3.85%) Active Directory
Systems Management
1 4 (15.38%) Oracle RMAN
Vendors
1 6 (23.08%) Microsoft
2 5 (19.23%) Oracle
3 2 (7.69%) IBM
3 2 (7.69%) Splunk
3 2 (7.69%) ArcSight
3 2 (7.69%) LogLogic
4 1 (3.85%) BMC
4 1 (3.85%) Novell
4 1 (3.85%) Remedy
4 1 (3.85%) Altiris
Glasgow, Lanarkshire
Harvey Nash plc
Salary: £50000 - £54000 per annum + Benefits, Annual Bonus
Posted: 3 days ago
Glasgow, Lanarkshire
SCC
Salary: From £17,000 to £19,000 per annum
Posted: 6 days ago
Glasgow
Hays IT - Uk Posting account
Salary: £35000.00 - £50000.00 per annum + benefits
Posted: 12 days ago
Glasgow
Incite Insight
Salary: £42,000 per year
Posted: 18 days ago
Glasgow
Capita - ITIN
Salary: £45000.00 - £50000.00 per annum + car
Posted: 18 days ago