The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Support Engineer
Rank 37 75 84
Rank change year-on-year
+38 +9
Permanent jobs requiring a Support Engineer 78 16 17
As % of all permanent IT jobs located in Gloucestershire 6.81% 1.78% 1.77%
As % of the Job Titles category 7.08% 1.92% 1.85%
Number of salaries quoted 70 16 13
Average salary £27,000 £32,000 £27,500
Average salary % change year-on-year
-15.62% +16.36%
90% offered a salary of more than £21,000 £22,750 £22,500
10% offered a salary of more than £41,600 £40,000 £40,500
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
1101 835 920
As % of all permanent IT jobs located in Gloucestershire 96.07% 92.88% 95.73%
Number of salaries quoted 868 734 809
Average salary £39,500 £37,500 £35,000
Average salary % change year-on-year
+5.33% +7.14%
90% offered a salary of more than £24,500 £23,500 £25,000
10% offered a salary of more than £58,500 £46,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Engineer
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Gloucestershire

Support Engineer
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Gloucestershire region.

Support Engineer Salary Trend in Gloucestershire

Support Engineer
Salary Histogram in Gloucestershire

This chart provides a salary histogram for IT jobs citing Support Engineer across the Gloucestershire region over the 3 months to 27 April 2015.

Support Engineer Salary Histogram in Gloucestershire

Support Engineer
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the Gloucestershire region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham +30 29 £25,000 +6.38%
Gloucester +8 26 £27,000 -15.62% 2
Cirencester 0 6 £17,500 -56.25% 2
Stroud - 1 £42,500 - 1
Support Engineer
South West

Support Engineer
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 27 April 2015, IT jobs across the Gloucestershire region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 86 (86.00%) Windows
2 56 (56.00%) VMware
3 47 (47.00%) Windows Server 2008
4 46 (46.00%) VMware Infrastructure
5 39 (39.00%) Cisco
6 38 (38.00%) Active Directory
7 35 (35.00%) Citrix
7 35 (35.00%) Windows Server 2012
8 31 (31.00%) MS Exchange
8 31 (31.00%) Linux
9 30 (30.00%) Firewall
10 28 (28.00%) Windows Server 2003
11 27 (27.00%) Juniper
12 26 (26.00%) ITIL
13 25 (25.00%) MPLS
14 23 (23.00%) DNS
15 21 (21.00%) Microsoft
15 21 (21.00%) Windows 7
15 21 (21.00%) Incident Management
16 19 (19.00%) VPN
17 15 (15.00%) Advertising
18 13 (13.00%) CCNA
18 13 (13.00%) Cisco Certification
18 13 (13.00%) Microsoft Certification
18 13 (13.00%) Hyper-V
19 12 (12.00%) SLA
19 12 (12.00%) SQL Server
20 11 (11.00%) SQL
20 11 (11.00%) SCCM
21 10 (10.00%) F5

Support Engineer
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 27 April 2015, IT jobs across the Gloucestershire region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (31.00%) MS Exchange
2 9 (9.00%) Exchange Server 2010
3 7 (7.00%) Exchange Server 2007
4 4 (4.00%) Tomcat
5 3 (3.00%) Exchange Server 2013
5 3 (3.00%) Exchange Server 2003
5 3 (3.00%) IIS
5 3 (3.00%) Apache
Applications
1 8 (8.00%) MS Excel
2 4 (4.00%) MS Office
Business Applications
1 1 (1.00%) SAP Oil and Gas
Cloud Services
1 2 (2.00%) Office 365
Communications & Networking
1 30 (30.00%) Firewall
2 25 (25.00%) MPLS
3 23 (23.00%) DNS
4 19 (19.00%) VPN
5 10 (10.00%) SAN
6 6 (6.00%) TCP/IP
6 6 (6.00%) WAN
7 5 (5.00%) LAN
8 4 (4.00%) 3G
9 3 (3.00%) VLAN
9 3 (3.00%) LTE
9 3 (3.00%) SS7
9 3 (3.00%) GPRS
9 3 (3.00%) GSM
9 3 (3.00%) SMTP
9 3 (3.00%) DHCP
9 3 (3.00%) PSTN
9 3 (3.00%) SNMP
10 1 (1.00%) Bluetooth
10 1 (1.00%) VoIP
Database & Business Intelligence
1 12 (12.00%) SQL Server
2 7 (7.00%) Oracle Database
3 6 (6.00%) SQL Server 2008
3 6 (6.00%) SQL Server 2005
4 5 (5.00%) MySQL
5 4 (4.00%) Oracle Database 11g
6 2 (2.00%) DB2
6 2 (2.00%) Relational Database
Development Applications
1 1 (1.00%) Team Foundation Server
General
1 15 (15.00%) Advertising
2 5 (5.00%) Telecoms
3 4 (4.00%) Finance
4 1 (1.00%) Manufacturing
4 1 (1.00%) Back Office
4 1 (1.00%) Electronics
4 1 (1.00%) Marketing
Libraries, Frameworks & Software Standards
1 8 (8.00%) .NET
2 4 (4.00%) J2EE
3 1 (1.00%) WCF
3 1 (1.00%) WPF
Miscellaneous
1 7 (7.00%) Clustering
2 3 (3.00%) Computer Science
3 2 (2.00%) Analytical Skills
4 1 (1.00%) iPhone
4 1 (1.00%) Client/Server
4 1 (1.00%) DTV
Operating Systems
1 86 (86.00%) Windows
2 47 (47.00%) Windows Server 2008
3 35 (35.00%) Windows Server 2012
4 31 (31.00%) Linux
5 28 (28.00%) Windows Server 2003
6 21 (21.00%) Windows 7
7 9 (9.00%) Windows 8
8 7 (7.00%) Windows XP
9 6 (6.00%) UNIX
10 3 (3.00%) CentOS
10 3 (3.00%) Red Hat Enterprise Linux
11 2 (2.00%) AIX
12 1 (1.00%) Mac OS X
Processes & Methodologies
1 26 (26.00%) ITIL
2 21 (21.00%) Incident Management
3 7 (7.00%) Service Delivery
4 4 (4.00%) Technical Architecture
4 4 (4.00%) Load Balancing
4 4 (4.00%) BPEL
5 2 (2.00%) Configuration Management
5 2 (2.00%) Problem Management
5 2 (2.00%) UML
5 2 (2.00%) Time Management
5 2 (2.00%) Network Management
5 2 (2.00%) Quality Management
6 1 (1.00%) Root Cause Analysis
6 1 (1.00%) Software Deployment
6 1 (1.00%) Infrastructure Management
6 1 (1.00%) Line Management
6 1 (1.00%) Mentoring
6 1 (1.00%) OOP
6 1 (1.00%) OO
6 1 (1.00%) ERP
Programming Languages
1 11 (11.00%) SQL
2 7 (7.00%) C#
3 4 (4.00%) Java
3 4 (4.00%) C
3 4 (4.00%) PL/SQL
4 3 (3.00%) PHP
5 2 (2.00%) C++
6 1 (1.00%) VB.NET
Qualifications
1 13 (13.00%) CCNA
1 13 (13.00%) Cisco Certification
1 13 (13.00%) Microsoft Certification
2 6 (6.00%) ITIL Certification
3 4 (4.00%) MCSE
3 4 (4.00%) Degree
4 3 (3.00%) Security Cleared
5 2 (2.00%) SC Cleared
5 2 (2.00%) MCITP
6 1 (1.00%) DV Cleared
6 1 (1.00%) MCSA
6 1 (1.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 12 (12.00%) SLA
System Software
1 46 (46.00%) VMware Infrastructure
2 38 (38.00%) Active Directory
3 13 (13.00%) Hyper-V
4 3 (3.00%) XenApp
4 3 (3.00%) Terminal Services
4 3 (3.00%) VMware ESX
4 3 (3.00%) vSphere
5 1 (1.00%) XenDesktop
Systems Management
1 11 (11.00%) SCCM
2 5 (5.00%) Backup Exec
Vendors
1 56 (56.00%) VMware
2 39 (39.00%) Cisco
3 35 (35.00%) Citrix
4 27 (27.00%) Juniper
5 21 (21.00%) Microsoft
6 10 (10.00%) F5
7 9 (9.00%) HP
7 9 (9.00%) Oracle
8 5 (5.00%) 3PAR
9 3 (3.00%) Dell
9 3 (3.00%) EMC
9 3 (3.00%) Red Hat
10 2 (2.00%) IBM
11 1 (1.00%) SAP
11 1 (1.00%) Apple
11 1 (1.00%) McAfee
11 1 (1.00%) Websense
11 1 (1.00%) Avaya
11 1 (1.00%) Fortinet
11 1 (1.00%) IronPort
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