The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hampshire region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Support Analyst
Rank 67 86 109
Rank change year-on-year
+19 +23
Permanent jobs requiring a Support Analyst 124 110 60
As % of all permanent IT jobs located in Hampshire 3.456% 2.850% 1.572%
As % of the Job Titles category 3.645% 2.972% 1.678%
Number of salaries quoted 110 105 54
Average salary £32,500 £32,000 £35,000
Average salary % change year-on-year
+1.56% -8.57%
90% offered a salary of more than £20,950 £20,000 £21,500
10% offered a salary of more than £43,500 £38,300 £42,500
UK excluding London average salary £28,000 £30,000 £27,500
% change year-on-year
-6.66% +9.09%
All Job Titles
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3402 3701 3575
As % of all permanent IT jobs located in Hampshire 94.82% 95.91% 93.64%
Number of salaries quoted 2923 3216 3009
Average salary £38,000 £39,000 £38,500
Average salary % change year-on-year
-2.56% +1.29%
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Support Analyst
South East

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Hampshire region as a proportion of the total demand within the Job Titles category.

Hampshire Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hampshire region.

Hampshire Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hampshire region over the 3 months to 19 June 2013.

Hampshire Support Analyst Salary Histogram

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Hampshire region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Southampton 0 51 £32,000 - 9
Basingstoke -14 15 £26,000 -17.46% 3
Fareham +6 10 £27,000 +35.00% 1
Portsmouth -9 6 £24,500 -19.67% 2
Havant +4 5 £43,670 +13.42%
Winchester -13 5 £38,500 +40.00%
Eastleigh -3 4 £33,500 -
Farnborough +7 2 £24,000 +4.34%
Gosport - 2 - -
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Hampshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 75 (35.71%) Windows
2 70 (33.33%) Microsoft
3 57 (27.14%) SQL
4 51 (24.29%) MS Excel
5 36 (17.14%) Finance
5 36 (17.14%) MS Office
6 33 (15.71%) Active Directory
7 31 (14.76%) ITIL
7 31 (14.76%) Linux
7 31 (14.76%) UNIX
8 28 (13.33%) SQL Server
9 26 (12.38%) SLA
10 25 (11.90%) Oracle
11 24 (11.43%) Cognos
12 23 (10.95%) Business Intelligence
12 23 (10.95%) Security Cleared
13 22 (10.48%) Degree
14 21 (10.00%) TCP/IP
14 21 (10.00%) Cisco
14 21 (10.00%) Remedy
15 20 (9.524%) SC Cleared
16 19 (9.048%) IBM
16 19 (9.048%) Data Analysis
17 17 (8.095%) Windows XP
17 17 (8.095%) MS Exchange
17 17 (8.095%) WAN
17 17 (8.095%) Crystal Reports
18 16 (7.619%) Project Management
18 16 (7.619%) Retail
19 15 (7.143%) SQL Server 2005

Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Hampshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (1.905%) Software Packaging
1 4 (1.905%) COM
1 4 (1.905%) .NET
1 4 (1.905%) HTML
2 3 (1.429%) Web Services
2 3 (1.429%) EDI
2 3 (1.429%) Velocity
3 2 (0.952%) Middleware
3 2 (0.952%) XML
4 1 (0.476%) .NET Framework
4 1 (0.476%) XSLT
4 1 (0.476%) CSS
4 1 (0.476%) jQuery
Application Platforms
1 17 (8.095%) MS Exchange
2 8 (3.810%) Exchange Server 2010
2 8 (3.810%) SharePoint
3 7 (3.333%) Exchange Server 2007
4 5 (2.381%) SharePoint Server
5 4 (1.905%) JCAPS
6 3 (1.429%) Exchange Server 2003
6 3 (1.429%) IIS
6 3 (1.429%) Apache
7 2 (0.952%) Exchange Server 2013
7 2 (0.952%) IBM Notes
8 1 (0.476%) BizTalk Server
8 1 (0.476%) Confluence
8 1 (0.476%) GlassFish
Applications
1 51 (24.29%) MS Excel
2 36 (17.14%) MS Office
3 6 (2.857%) MS Project
4 4 (1.905%) MS PowerPoint
5 2 (0.952%) Spreadsheet
Business Applications
1 11 (5.238%) Remedy ITSM
2 10 (4.762%) Oracle EBS
3 8 (3.810%) Cognos Business Intelligence
3 8 (3.810%) Dynamics NAV
4 6 (2.857%) Dynamics AX
5 4 (1.905%) Dynamics CRM
6 3 (1.429%) ResourceLink
6 3 (1.429%) SAP SD
7 2 (0.952%) Oracle Applications
8 1 (0.476%) SAP CO
8 1 (0.476%) SAP FI/CO
8 1 (0.476%) SAP FI
8 1 (0.476%) SAP MM
8 1 (0.476%) Agresso
8 1 (0.476%) Oracle EBS R12
8 1 (0.476%) Remedy AR System
Communications & Networking
1 21 (10.00%) TCP/IP
2 17 (8.095%) WAN
3 15 (7.143%) LAN
4 12 (5.714%) DNS
4 12 (5.714%) Firewall
5 11 (5.238%) HTTP
6 9 (4.286%) DHCP
7 6 (2.857%) VoIP
8 5 (2.381%) VLAN
8 5 (2.381%) Wireless
8 5 (2.381%) Ethernet
9 4 (1.905%) Intranet
10 3 (1.429%) SSH
10 3 (1.429%) Wireshark
10 3 (1.429%) SAN
10 3 (1.429%) tcpdump
11 2 (0.952%) Network Security
11 2 (0.952%) Internet
11 2 (0.952%) Ethereal
12 1 (0.476%) Broadband
Database & Business Intelligence
1 28 (13.33%) SQL Server
2 17 (8.095%) Crystal Reports
3 15 (7.143%) SQL Server 2005
3 15 (7.143%) SQL Server 2008
4 12 (5.714%) SQL Server Reporting Services
5 11 (5.238%) Data Mart
5 11 (5.238%) Star Schema
6 10 (4.762%) SQL Server Integration Services
7 9 (4.286%) Oracle 8/8i
7 9 (4.286%) MySQL
8 7 (3.333%) Data Warehouse
9 2 (0.952%) SQL Server Analysis Services
9 2 (0.952%) Cognos Impromptu
9 2 (0.952%) Data Mining
10 1 (0.476%) Oracle Reports
Development Applications
1 2 (0.952%) ProC
1 2 (0.952%) Oracle Forms
2 1 (0.476%) Subversion
2 1 (0.476%) JIRA
General
1 36 (17.14%) Finance
2 16 (7.619%) Retail
3 6 (2.857%) Legal
4 4 (1.905%) Aerospace
4 4 (1.905%) Military
5 3 (1.429%) Dutch Language
6 2 (0.952%) Manufacturing
6 2 (0.952%) Advertising
6 2 (0.952%) French Language
6 2 (0.952%) German Language
6 2 (0.952%) Italian Language
6 2 (0.952%) Romanian Language
6 2 (0.952%) Spanish Language
6 2 (0.952%) Banking
7 1 (0.476%) Publishing
7 1 (0.476%) Telecoms
7 1 (0.476%) Financial Institution
Miscellaneous
1 13 (6.190%) EPoS
2 4 (1.905%) Replication
3 3 (1.429%) Derivative
3 3 (1.429%) Management Information System
4 2 (0.952%) Enterprise Software
4 2 (0.952%) Computer Science
4 2 (0.952%) Firmware
4 2 (0.952%) Clustering
5 1 (0.476%) Statistics
5 1 (0.476%) CMDB
5 1 (0.476%) IVR
5 1 (0.476%) Client/Server
5 1 (0.476%) Thin Client
5 1 (0.476%) Blackberry
5 1 (0.476%) Fat Client
Operating Systems
1 75 (35.71%) Windows
2 31 (14.76%) Linux
2 31 (14.76%) UNIX
3 17 (8.095%) Windows XP
4 11 (5.238%) Windows Server 2008
5 10 (4.762%) Windows Server 2003
6 9 (4.286%) Windows 7
7 3 (1.429%) Windows Vista
7 3 (1.429%) Windows 2000 Server
8 2 (0.952%) Red Hat Enterprise Linux
8 2 (0.952%) Windows NT
9 1 (0.476%) AIX
9 1 (0.476%) Solaris
9 1 (0.476%) Mac OS X
9 1 (0.476%) CentOS
9 1 (0.476%) Apple iOS
9 1 (0.476%) Android
Processes & Methodologies
1 31 (14.76%) ITIL
2 23 (10.95%) Business Intelligence
3 19 (9.048%) Data Analysis
4 16 (7.619%) Project Management
5 15 (7.143%) Release Management
6 13 (6.190%) Service Management
7 11 (5.238%) Incident Management
7 11 (5.238%) Disaster Recovery
7 11 (5.238%) ETL
7 11 (5.238%) User Acceptance Testing
8 9 (4.286%) Service Delivery
8 9 (4.286%) Change Management
8 9 (4.286%) ERP
9 7 (3.333%) Supplier Management
9 7 (3.333%) Programme Management
9 7 (3.333%) CRM
9 7 (3.333%) PRINCE2
10 6 (2.857%) Information Security
10 6 (2.857%) Migration
10 6 (2.857%) Business Development
Programming Languages
1 57 (27.14%) SQL
2 13 (6.190%) Java
3 8 (3.810%) VBA
4 5 (2.381%) PL/SQL
5 3 (1.429%) C#
5 3 (1.429%) JavaScript
5 3 (1.429%) PHP
5 3 (1.429%) VB
6 2 (0.952%) PowerShell
6 2 (0.952%) Shell Script
6 2 (0.952%) VB.NET
7 1 (0.476%) X++
7 1 (0.476%) VBScript
7 1 (0.476%) C++
7 1 (0.476%) C
Qualifications
1 23 (10.95%) Security Cleared
2 22 (10.48%) Degree
3 20 (9.524%) SC Cleared
4 13 (6.190%) Microsoft Certification
5 9 (4.286%) Cisco Certification
5 9 (4.286%) CCNA
6 5 (2.381%) MCSA
7 3 (1.429%) MCITP
7 3 (1.429%) MCP
7 3 (1.429%) MCSE
7 3 (1.429%) Citrix Certification
7 3 (1.429%) ITIL Certification
8 2 (0.952%) CCAA
8 2 (0.952%) CCENT
8 2 (0.952%) HNC
8 2 (0.952%) VMware Certified Professional (VCP)
9 1 (0.476%) CCA
9 1 (0.476%) ISEB
Quality Assurance & Compliance
1 26 (12.38%) SLA
2 1 (0.476%) ISO/IEC 27001
2 1 (0.476%) QA
2 1 (0.476%) PCI DSS
System Software
1 33 (15.71%) Active Directory
2 5 (2.381%) XenApp
2 5 (2.381%) VMware Infrastructure
3 3 (1.429%) vSphere
3 3 (1.429%) Forefront TMG
4 2 (0.952%) ISA Server
5 1 (0.476%) Squid
5 1 (0.476%) VMware ESX
5 1 (0.476%) Terminal Services
5 1 (0.476%) UAG
5 1 (0.476%) vCloud
Systems Management
1 3 (1.429%) Plesk
2 1 (0.476%) DameWare
2 1 (0.476%) Legato
2 1 (0.476%) SCOM
Vendors
1 70 (33.33%) Microsoft
2 25 (11.90%) Oracle
3 24 (11.43%) Cognos
4 21 (10.00%) Cisco
4 21 (10.00%) Remedy
5 19 (9.048%) IBM
6 11 (5.238%) BMC
6 11 (5.238%) Citrix
7 10 (4.762%) CA
8 8 (3.810%) VMware
9 4 (1.905%) SAP
9 4 (1.905%) Northgate
10 3 (1.429%) Blue Coat
10 3 (1.429%) Capita
10 3 (1.429%) Business Objects
10 3 (1.429%) Pegasus
10 3 (1.429%) Symantec
10 3 (1.429%) Nimsoft
10 3 (1.429%) Lumesse
11 2 (0.952%) ServiceNow
Fareham, Hampshire
Java, MS SQL, Windows, Unix Location: near Whiteley, Segensworth, Hamble, Fareham, Southampton circa £38k + Pension, Healthcare, 25 days annual leave An exciting new opportunity to join a market...
Spectrum IT Recruitment (South) Ltd
Salary: £33000 - £38000 per annum
Posted: 17 June 2013
Basingstoke, South East
Respond to incoming requests made via a variety of channels (email, web, voice), against thresholds in line with the contracted service levels; Log, categorise and prioritise all 1st...
Capita Resourcing
Salary: £18000.00 - £21000 per annum
Posted: 17 June 2013
Basingstoke, Hampshire
Accountabilities & Activities Respond to incoming requests made via a variety of channels (email, web, voice), against thresholds in line with the contracted service levels; Log, categorise and prioritise...
Capita Resourcing - Jobs at Capita
Salary: £18000.00 - £21000 per annum
Posted: 17 June 2013
Portsmouth, South East
Support these initiatives through normal daily working practices.* Adhere to all legal, regulatory, information security and compliance requirements; including regular completion of required regulatory training programmes as directed.*...
Capita Resourcing Ltd
Salary: £22000 - £28000 per annum
Posted: 14 June 2013
Portsmouth, Hampshire
Adhere to all legal, regulatory, information security and compliance requirements; including regular completion of required regulatory training programmes as directed. * Fully understand and adhere to Information Security Policy...
Capita Resourcing - IT Resourcing
Salary: £22000 - £28000 per annum
Posted: 14 June 2013
Southampton, Hampshire
Gresham Computing
Salary: From £32,500 to £37,500 per annum dep on experience plus benefits
Posted: 13 June 2013
Basingstoke, South East
Capita Resourcing
Salary: £19500 - £26000 per annum + Benefits
Posted: 12 June 2013
Southampton
Brightside Group
Salary: £18,000 - £20,000 per year
Posted: 4 June 2013
Southampton, Hampshire
TRG
Salary: £40000 Per Annum Excellent benefits
Posted: 16 June 2013
Hampshire, South East
TRG
Salary: 40,000 Per Annum Excellent benefits
Posted: 16 June 2013
Hampshire, South East
Capita Resourcing
Salary: £25000.00 - £30000.00 per annum
Posted: 28 May 2013
Southampton, South East
Computer Futures
Salary: £30000 - £35000 per annum + Pension
Posted: 22 May 2013
Southampton, South East
Computer Futures
Salary: £30000 - £35000 per annum
Posted: 8 June 2013
Hampshire, South East
Nigel Frank International Ltd
Salary: £38000 - £39000 per annum
Posted: 31 May 2013
Hampshire, South East
bridgenoble
Salary: £32000 - £41000 per annum + Benefits
Posted: 5 June 2013
Southampton, Hampshire
Fusion People
Salary: £30000 - £40000 per annum + 10% Profit Share, Pension & Health
Posted: 17 June 2013