The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 120 75 101
Rank change year-on-year
-45 +26
Permanent jobs requiring a Support Analyst 80 118 111
As % of all permanent IT jobs located in Hampshire 2.01% 3.12% 2.63%
As % of the Job Titles category 2.12% 3.28% 2.77%
Number of salaries quoted 73 112 101
Average salary £27,500 £31,500 £35,000
Average salary % change year-on-year
-12.69% -10.00%
90% offered a salary of more than £20,000 £22,050 £22,500
10% offered a salary of more than £44,400 £40,000 £42,000
UK excluding London average salary £27,500 £28,000 £28,500
% change year-on-year
-1.78% -1.75%
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3773 3593 4004
As % of all permanent IT jobs located in Hampshire 94.73% 94.98% 95.02%
Number of salaries quoted 3106 3092 3449
Average salary £40,000 £39,000 £40,000
Average salary % change year-on-year
+2.56% -2.50%
90% offered a salary of more than £24,000 £22,600 £25,000
10% offered a salary of more than £58,000 £55,000 £56,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Hampshire

Support Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hampshire region.

Support Analyst Salary Trend in Hampshire

Support Analyst
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hampshire region over the 3 months to 18 September 2014.

Support Analyst Salary Histogram in Hampshire

Support Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Hampshire region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough +9 25 £32,500 +18.18% 2
Basingstoke +8 20 £27,500 +22.22% 3
Southampton -17 19 £21,500 -42.66% 2
Fareham -16 6 £27,500 +10.00% 1
Eastleigh +7 2 £25,500 +0.49%
Winchester -1 1 £41,000 +82.22%
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 18 September 2014, IT jobs across the Hampshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 95 (51.91%) Windows
2 80 (43.72%) Microsoft
3 58 (31.69%) SQL
4 51 (27.87%) MS Excel
5 43 (23.50%) ITIL
6 40 (21.86%) Linux
7 37 (20.22%) MS Office
8 36 (19.67%) SLA
9 34 (18.58%) Finance
10 30 (16.39%) SQL Server
11 29 (15.85%) Oracle
12 28 (15.30%) Windows XP
12 28 (15.30%) Degree
13 25 (13.66%) Active Directory
13 25 (13.66%) C#
13 25 (13.66%) Firewall
14 24 (13.11%) MS Exchange
15 22 (12.02%) VoIP
15 22 (12.02%) TCP/IP
16 21 (11.48%) CRM
17 20 (10.93%) Windows Server 2008
17 20 (10.93%) Windows 7
18 18 (9.84%) Exchange Server 2007
18 18 (9.84%) UNIX
19 16 (8.74%) Windows Vista
19 16 (8.74%) VMware
20 15 (8.20%) Retail
20 15 (8.20%) Windows Server 2003
21 14 (7.65%) vSphere
21 14 (7.65%) SAP

Support Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 18 September 2014, IT jobs across the Hampshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (13.11%) MS Exchange
2 18 (9.84%) Exchange Server 2007
3 10 (5.46%) Exchange Server 2010
4 9 (4.92%) Exchange Server 2003
5 7 (3.83%) IIS
6 6 (3.28%) Exchange Server 2013
7 2 (1.09%) JCAPS
8 1 (0.55%) Blackberry Enterprise Server
8 1 (0.55%) WebLogic
8 1 (0.55%) Apache
8 1 (0.55%) SharePoint
8 1 (0.55%) Oracle Application Server
8 1 (0.55%) LiveLink
8 1 (0.55%) Lync
Applications
1 51 (27.87%) MS Excel
2 37 (20.22%) MS Office
3 3 (1.64%) MS Project
3 3 (1.64%) MS Visio
3 3 (1.64%) MS PowerPoint
3 3 (1.64%) Spreadsheet
4 2 (1.09%) Photoshop
Business Applications
1 11 (6.01%) Oracle EBS
1 11 (6.01%) Oracle EBS R12
1 11 (6.01%) Oracle General Ledger
1 11 (6.01%) Oracle Receivables
2 8 (4.37%) Oracle Cash Management
3 7 (3.83%) Oracle Subledger Accounting
3 7 (3.83%) Oracle Payables
4 5 (2.73%) Oracle Financials
5 4 (2.19%) Dynamics CRM
6 3 (1.64%) Oracle 11i
6 3 (1.64%) Oracle Applications
7 1 (0.55%) SAP SD
7 1 (0.55%) Remedy ITSM
7 1 (0.55%) ResourceLink
7 1 (0.55%) Dynamics NAV
Cloud Services
1 4 (2.19%) SaaS
1 4 (2.19%) PaaS
2 2 (1.09%) IaaS
Communications & Networking
1 25 (13.66%) Firewall
2 22 (12.02%) VoIP
2 22 (12.02%) TCP/IP
3 14 (7.65%) Wireless
4 12 (6.56%) DNS
4 12 (6.56%) Ethernet
5 11 (6.01%) NAS
6 10 (5.46%) Network Security
7 7 (3.83%) SAN
7 7 (3.83%) DHCP
8 6 (3.28%) HTTP
9 5 (2.73%) Intranet
9 5 (2.73%) ADSL
9 5 (2.73%) Broadband
9 5 (2.73%) iSCSI
10 4 (2.19%) VLAN
10 4 (2.19%) VPN
11 3 (1.64%) HTTPS
11 3 (1.64%) DMZ
11 3 (1.64%) FTP
Database & Business Intelligence
1 30 (16.39%) SQL Server
2 8 (4.37%) Crystal Reports
3 4 (2.19%) Oracle Reports
3 4 (2.19%) MySQL
4 3 (1.64%) BusinessObjects
5 2 (1.09%) SQL Server Reporting Services
5 2 (1.09%) QlikView
6 1 (0.55%) MS Access
6 1 (0.55%) Cognos Impromptu
6 1 (0.55%) BusinessObjects XI
6 1 (0.55%) Oracle BI EE
6 1 (0.55%) SQL Server Integration Services
6 1 (0.55%) Relational Database
Development Applications
1 8 (4.37%) Visual Studio
2 5 (2.73%) Team Foundation Server
3 2 (1.09%) Oracle Forms
3 2 (1.09%) Dreamweaver
4 1 (0.55%) Oracle APEX
General
1 34 (18.58%) Finance
2 15 (8.20%) Retail
3 7 (3.83%) General Ledger
4 4 (2.19%) Telecoms
4 4 (2.19%) Manufacturing
4 4 (2.19%) Advertising
5 2 (1.09%) Aerospace
5 2 (1.09%) Law
5 2 (1.09%) Marketing
Libraries, Frameworks & Software Standards
1 14 (7.65%) HTML
2 9 (4.92%) XML
3 7 (3.83%) .NET
4 5 (2.73%) Middleware
4 5 (2.73%) CSS
5 3 (1.64%) WSDL
5 3 (1.64%) SOAP
5 3 (1.64%) Web Services
5 3 (1.64%) Classic ASP
5 3 (1.64%) ASP.NET
5 3 (1.64%) EDI
5 3 (1.64%) .NET Framework
5 3 (1.64%) SAP XI
6 2 (1.09%) HTML5
6 2 (1.09%) Oracle Fusion
6 2 (1.09%) XSL
7 1 (0.55%) DCOM
7 1 (0.55%) WCF
7 1 (0.55%) SAP ALE
7 1 (0.55%) ASP.NET MVC
Miscellaneous
1 13 (7.10%) Computer Science
1 13 (7.10%) EPoS
2 8 (4.37%) Analytical Skills
2 8 (4.37%) Life Science
3 6 (3.28%) PKI
4 5 (2.73%) Statistics
4 5 (2.73%) Derivative
4 5 (2.73%) Management Information System
5 3 (1.64%) Video Conferencing
5 3 (1.64%) CCTV
6 2 (1.09%) Digital Media
6 2 (1.09%) Social Media
6 2 (1.09%) BBC
6 2 (1.09%) iDTV
7 1 (0.55%) Blackberry
7 1 (0.55%) Thin Client
7 1 (0.55%) N-Tier
7 1 (0.55%) Fat Client
7 1 (0.55%) DataPower
7 1 (0.55%) User Experience
Operating Systems
1 95 (51.91%) Windows
2 40 (21.86%) Linux
3 28 (15.30%) Windows XP
4 20 (10.93%) Windows Server 2008
4 20 (10.93%) Windows 7
5 18 (9.84%) UNIX
6 16 (8.74%) Windows Vista
7 15 (8.20%) Windows Server 2003
8 11 (6.01%) Windows Server 2012
9 10 (5.46%) Windows 2000 Server
10 9 (4.92%) Windows 8
11 7 (3.83%) Red Hat Enterprise Linux
12 4 (2.19%) CentOS
13 3 (1.64%) Windows 2000
14 2 (1.09%) AIX
Processes & Methodologies
1 43 (23.50%) ITIL
2 21 (11.48%) CRM
3 10 (5.46%) Software Distribution
4 9 (4.92%) User Acceptance Testing
5 7 (3.83%) ERP
5 7 (3.83%) Cash Management
6 6 (3.28%) Incident Management
6 6 (3.28%) Project Management
7 5 (2.73%) Performance Management
7 5 (2.73%) MVC
7 5 (2.73%) Logistics
7 5 (2.73%) Data Protection
7 5 (2.73%) Software Deployment
8 4 (2.19%) Network Monitoring
8 4 (2.19%) Risk Management
8 4 (2.19%) Service Management
8 4 (2.19%) Migration
8 4 (2.19%) Configuration Management
9 3 (1.64%) Business Intelligence
9 3 (1.64%) E-Commerce
Programming Languages
1 58 (31.69%) SQL
2 25 (13.66%) C#
3 12 (6.56%) JavaScript
4 11 (6.01%) PL/SQL
5 10 (5.46%) PHP
6 6 (3.28%) Java
7 4 (2.19%) ABAP
7 4 (2.19%) Shell Script
8 3 (1.64%) VBA
8 3 (1.64%) Korn
8 3 (1.64%) AWK
8 3 (1.64%) PowerShell
8 3 (1.64%) sed
9 2 (1.09%) VB
10 1 (0.55%) SAPscript
10 1 (0.55%) VB.NET
10 1 (0.55%) VB6
Qualifications
1 28 (15.30%) Degree
2 10 (5.46%) A+ Certification
3 9 (4.92%) Microsoft Certification
3 9 (4.92%) Security Cleared
4 7 (3.83%) MCSA
4 7 (3.83%) SC Cleared
5 5 (2.73%) MCTS
6 4 (2.19%) MCITP
6 4 (2.19%) MCSE
6 4 (2.19%) MCP
6 4 (2.19%) Cisco Certification
6 4 (2.19%) CCNA
7 3 (1.64%) MOS
8 1 (0.55%) CCNP
Quality Assurance & Compliance
1 36 (19.67%) SLA
2 6 (3.28%) QA
3 1 (0.55%) BS7799
3 1 (0.55%) ISO 9001
3 1 (0.55%) ISO/IEC 27001
System Software
1 25 (13.66%) Active Directory
2 14 (7.65%) vSphere
3 8 (4.37%) VMware Infrastructure
3 8 (4.37%) XenDesktop
4 4 (2.19%) vCloud
4 4 (2.19%) XenApp
5 1 (0.55%) Terminal Server
Systems Management
1 1 (0.55%) WSUS
1 1 (0.55%) SCOM
Vendors
1 80 (43.72%) Microsoft
2 29 (15.85%) Oracle
3 16 (8.74%) VMware
4 14 (7.65%) SAP
5 11 (6.01%) Business Objects
6 9 (4.92%) Citrix
7 7 (3.83%) Red Hat
8 6 (3.28%) Pegasus
9 4 (2.19%) Cisco
10 3 (1.64%) Sun
11 2 (1.09%) RedPrairie
11 2 (1.09%) Blue Coat
11 2 (1.09%) QAD
11 2 (1.09%) Salesforce.com
11 2 (1.09%) Adobe
12 1 (0.55%) Remedy
12 1 (0.55%) Primavera
12 1 (0.55%) HP
12 1 (0.55%) Hyperion
12 1 (0.55%) Cognos
Farnborough, Hampshire
Coal IT Services
Salary: From £25,000 to £30,000 per annum
Posted: 1 hour ago
Basingstoke, Hampshire
NES Global Talent
Salary: £16000 to £21000 per annum
Posted: 2 days ago
Gosport, Hampshire
Redrock Consulting Ltd
Salary: £25000 - £32000 per annum + excellent training
Posted: 2 days ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £17000 - £19500 per annum + pension, BUPA, bonus
Posted: 3 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 6 days ago
Farnborough
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 10 days ago