THIS SITE USES COOKIES. READ MORE

Support Analyst Jobs in Hampshire

Browse 21 Support Analyst job vacancies in Hampshire

The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hampshire region.

3 months to
19 Jun 2013

Same period 2012

Same period 2011

Support Analyst

Rank

109

Rank change year-on-year

+19

+23

Permanent jobs requiring a Support Analyst

124

110

As % of all permanent IT jobs located in Hampshire

3.456%

2.850%

1.572%

As % of the Job Titles category

3.645%

2.972%

1.678%

Number of salaries quoted

110

105

Average salary

£32,500

£32,000

£35,000

Average salary % change year-on-year

+1.56%

-8.57%

90% offered a salary of more than

£20,950

£20,000

£21,500

10% offered a salary of more than

£43,500

£38,300

£42,500

UK excluding London average salary

£28,000

£30,000

£27,500

% change year-on-year

-6.66%

+9.09%

All Job Titles
Hampshire

Permanent IT job ads with a match in the
Job Titles category

3402

3701

3575

As % of all permanent IT jobs located in Hampshire

94.82%

95.91%

93.64%

Number of salaries quoted

2923

3216

3009

Average salary

£38,000

£39,000

£38,500

Average salary % change year-on-year

-2.56%

+1.29%

90% offered a salary of more than

£24,000

£25,000

10% offered a salary of more than

£57,500

£55,000

UK excluding London average salary

£38,000

£38,500

£37,500

% change year-on-year

-1.29%

+2.66%

Support Analyst
South East

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Hampshire region as a proportion of the total demand within the Job Titles category.

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hampshire region.

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hampshire region over the 3 months to 19 June 2013.

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Hampshire region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location (Click each for more statistics)	Rank Change on Same Period Last Year	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year	Find Job Vacancies
Southampton	0	51	£32,000	-	9
Basingstoke	-14	15	£26,000	-17.46%	3
Fareham	+6	10	£27,000	+35.00%	1
Portsmouth	-9	6	£24,500	-19.67%	2
Havant	+4	5	£43,670	+13.42%
Winchester	-13	5	£38,500	+40.00%
Eastleigh	-3	4	£33,500	-
Farnborough	+7	2	£24,000	+4.34%
Gosport	-	2	-	-
Support Analyst South East

Support Analyst
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Hampshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1	75 (35.71%)	Windows
2	70 (33.33%)	Microsoft
3	57 (27.14%)	SQL
4	51 (24.29%)	MS Excel
5	36 (17.14%)	Finance
5	36 (17.14%)	MS Office
6	33 (15.71%)	Active Directory
7	31 (14.76%)	ITIL
7	31 (14.76%)	Linux
7	31 (14.76%)	UNIX
8	28 (13.33%)	SQL Server
9	26 (12.38%)	SLA
10	25 (11.90%)	Oracle
11	24 (11.43%)	Cognos
12	23 (10.95%)	Business Intelligence

12	23 (10.95%)	Security Cleared
13	22 (10.48%)	Degree
14	21 (10.00%)	TCP/IP
14	21 (10.00%)	Cisco
14	21 (10.00%)	Remedy
15	20 (9.524%)	SC Cleared
16	19 (9.048%)	IBM
16	19 (9.048%)	Data Analysis
17	17 (8.095%)	Windows XP
17	17 (8.095%)	MS Exchange
17	17 (8.095%)	WAN
17	17 (8.095%)	Crystal Reports
18	16 (7.619%)	Project Management
18	16 (7.619%)	Retail
19	15 (7.143%)	SQL Server 2005

Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Hampshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1	4 (1.905%)	Software Packaging
1	4 (1.905%)	COM
1	4 (1.905%)	.NET
1	4 (1.905%)	HTML
2	3 (1.429%)	Web Services
2	3 (1.429%)	EDI
2	3 (1.429%)	Velocity
3	2 (0.952%)	Middleware
3	2 (0.952%)	XML
4	1 (0.476%)	.NET Framework
4	1 (0.476%)	XSLT
4	1 (0.476%)	CSS
4	1 (0.476%)	jQuery

Application Platforms
1	17 (8.095%)	MS Exchange
2	8 (3.810%)	Exchange Server 2010
2	8 (3.810%)	SharePoint
3	7 (3.333%)	Exchange Server 2007
4	5 (2.381%)	SharePoint Server
5	4 (1.905%)	JCAPS
6	3 (1.429%)	Exchange Server 2003
6	3 (1.429%)	IIS
6	3 (1.429%)	Apache
7	2 (0.952%)	Exchange Server 2013
7	2 (0.952%)	IBM Notes
8	1 (0.476%)	BizTalk Server
8	1 (0.476%)	Confluence
8	1 (0.476%)	GlassFish

Applications
1	51 (24.29%)	MS Excel
2	36 (17.14%)	MS Office
3	6 (2.857%)	MS Project
4	4 (1.905%)	MS PowerPoint
5	2 (0.952%)	Spreadsheet

Business Applications
1	11 (5.238%)	Remedy ITSM
2	10 (4.762%)	Oracle EBS
3	8 (3.810%)	Cognos Business Intelligence
3	8 (3.810%)	Dynamics NAV
4	6 (2.857%)	Dynamics AX
5	4 (1.905%)	Dynamics CRM
6	3 (1.429%)	ResourceLink
6	3 (1.429%)	SAP SD
7	2 (0.952%)	Oracle Applications
8	1 (0.476%)	SAP CO
8	1 (0.476%)	SAP FI/CO
8	1 (0.476%)	SAP FI
8	1 (0.476%)	SAP MM
8	1 (0.476%)	Agresso
8	1 (0.476%)	Oracle EBS R12
8	1 (0.476%)	Remedy AR System

Communications & Networking
1	21 (10.00%)	TCP/IP
2	17 (8.095%)	WAN
3	15 (7.143%)	LAN
4	12 (5.714%)	DNS
4	12 (5.714%)	Firewall
5	11 (5.238%)	HTTP
6	9 (4.286%)	DHCP
7	6 (2.857%)	VoIP
8	5 (2.381%)	VLAN
8	5 (2.381%)	Wireless
8	5 (2.381%)	Ethernet
9	4 (1.905%)	Intranet
10	3 (1.429%)	SSH
10	3 (1.429%)	Wireshark
10	3 (1.429%)	SAN
10	3 (1.429%)	tcpdump
11	2 (0.952%)	Network Security
11	2 (0.952%)	Internet
11	2 (0.952%)	Ethereal
12	1 (0.476%)	Broadband

Database & Business Intelligence
1	28 (13.33%)	SQL Server
2	17 (8.095%)	Crystal Reports
3	15 (7.143%)	SQL Server 2005
3	15 (7.143%)	SQL Server 2008
4	12 (5.714%)	SQL Server Reporting Services
5	11 (5.238%)	Data Mart
5	11 (5.238%)	Star Schema
6	10 (4.762%)	SQL Server Integration Services
7	9 (4.286%)	Oracle 8/8i
7	9 (4.286%)	MySQL
8	7 (3.333%)	Data Warehouse
9	2 (0.952%)	SQL Server Analysis Services
9	2 (0.952%)	Cognos Impromptu
9	2 (0.952%)	Data Mining
10	1 (0.476%)	Oracle Reports

Development Applications
1	2 (0.952%)	ProC
1	2 (0.952%)	Oracle Forms
2	1 (0.476%)	Subversion
2	1 (0.476%)	JIRA

General
1	36 (17.14%)	Finance
2	16 (7.619%)	Retail
3	6 (2.857%)	Legal
4	4 (1.905%)	Aerospace
4	4 (1.905%)	Military
5	3 (1.429%)	Dutch Language
6	2 (0.952%)	Manufacturing
6	2 (0.952%)	Advertising
6	2 (0.952%)	French Language
6	2 (0.952%)	German Language
6	2 (0.952%)	Italian Language
6	2 (0.952%)	Romanian Language
6	2 (0.952%)	Spanish Language
6	2 (0.952%)	Banking
7	1 (0.476%)	Publishing
7	1 (0.476%)	Telecoms
7	1 (0.476%)	Financial Institution

Miscellaneous
1	13 (6.190%)	EPoS
2	4 (1.905%)	Replication
3	3 (1.429%)	Derivative
3	3 (1.429%)	Management Information System
4	2 (0.952%)	Enterprise Software
4	2 (0.952%)	Computer Science
4	2 (0.952%)	Firmware
4	2 (0.952%)	Clustering
5	1 (0.476%)	Statistics
5	1 (0.476%)	CMDB
5	1 (0.476%)	IVR
5	1 (0.476%)	Client/Server
5	1 (0.476%)	Thin Client
5	1 (0.476%)	Blackberry
5	1 (0.476%)	Fat Client

Operating Systems
1	75 (35.71%)	Windows
2	31 (14.76%)	Linux
2	31 (14.76%)	UNIX
3	17 (8.095%)	Windows XP
4	11 (5.238%)	Windows Server 2008
5	10 (4.762%)	Windows Server 2003
6	9 (4.286%)	Windows 7
7	3 (1.429%)	Windows Vista
7	3 (1.429%)	Windows 2000 Server
8	2 (0.952%)	Red Hat Enterprise Linux
8	2 (0.952%)	Windows NT
9	1 (0.476%)	AIX
9	1 (0.476%)	Solaris
9	1 (0.476%)	Mac OS X
9	1 (0.476%)	CentOS
9	1 (0.476%)	Apple iOS
9	1 (0.476%)	Android

Processes & Methodologies
1	31 (14.76%)	ITIL
2	23 (10.95%)	Business Intelligence
3	19 (9.048%)	Data Analysis
4	16 (7.619%)	Project Management
5	15 (7.143%)	Release Management
6	13 (6.190%)	Service Management
7	11 (5.238%)	Incident Management
7	11 (5.238%)	Disaster Recovery
7	11 (5.238%)	ETL
7	11 (5.238%)	User Acceptance Testing
8	9 (4.286%)	Service Delivery
8	9 (4.286%)	Change Management
8	9 (4.286%)	ERP
9	7 (3.333%)	Supplier Management
9	7 (3.333%)	Programme Management
9	7 (3.333%)	CRM
9	7 (3.333%)	PRINCE2
10	6 (2.857%)	Information Security
10	6 (2.857%)	Migration
10	6 (2.857%)	Business Development

Programming Languages
1	57 (27.14%)	SQL
2	13 (6.190%)	Java
3	8 (3.810%)	VBA
4	5 (2.381%)	PL/SQL
5	3 (1.429%)	C#
5	3 (1.429%)	JavaScript
5	3 (1.429%)	PHP
5	3 (1.429%)	VB
6	2 (0.952%)	PowerShell
6	2 (0.952%)	Shell Script
6	2 (0.952%)	VB.NET
7	1 (0.476%)	X++
7	1 (0.476%)	VBScript
7	1 (0.476%)	C++
7	1 (0.476%)	C

Qualifications
1	23 (10.95%)	Security Cleared
2	22 (10.48%)	Degree
3	20 (9.524%)	SC Cleared
4	13 (6.190%)	Microsoft Certification
5	9 (4.286%)	Cisco Certification
5	9 (4.286%)	CCNA
6	5 (2.381%)	MCSA
7	3 (1.429%)	MCITP
7	3 (1.429%)	MCP
7	3 (1.429%)	MCSE
7	3 (1.429%)	Citrix Certification
7	3 (1.429%)	ITIL Certification
8	2 (0.952%)	CCAA
8	2 (0.952%)	CCENT
8	2 (0.952%)	HNC
8	2 (0.952%)	VMware Certified Professional (VCP)
9	1 (0.476%)	CCA
9	1 (0.476%)	ISEB

Quality Assurance & Compliance
1	26 (12.38%)	SLA
2	1 (0.476%)	ISO/IEC 27001
2	1 (0.476%)	QA
2	1 (0.476%)	PCI DSS

System Software
1	33 (15.71%)	Active Directory
2	5 (2.381%)	XenApp
2	5 (2.381%)	VMware Infrastructure
3	3 (1.429%)	vSphere
3	3 (1.429%)	Forefront TMG
4	2 (0.952%)	ISA Server
5	1 (0.476%)	Squid
5	1 (0.476%)	VMware ESX
5	1 (0.476%)	Terminal Services
5	1 (0.476%)	UAG
5	1 (0.476%)	vCloud

Systems Management
1	3 (1.429%)	Plesk
2	1 (0.476%)	DameWare
2	1 (0.476%)	Legato
2	1 (0.476%)	SCOM

Vendors
1	70 (33.33%)	Microsoft
2	25 (11.90%)	Oracle
3	24 (11.43%)	Cognos
4	21 (10.00%)	Cisco
4	21 (10.00%)	Remedy
5	19 (9.048%)	IBM
6	11 (5.238%)	BMC
6	11 (5.238%)	Citrix
7	10 (4.762%)	CA
8	8 (3.810%)	VMware
9	4 (1.905%)	SAP
9	4 (1.905%)	Northgate
10	3 (1.429%)	Blue Coat
10	3 (1.429%)	Capita
10	3 (1.429%)	Business Objects
10	3 (1.429%)	Pegasus
10	3 (1.429%)	Symantec
10	3 (1.429%)	Nimsoft
10	3 (1.429%)	Lumesse
11	2 (0.952%)	ServiceNow

Java Application Support Analyst - Southampton - £38,000pa

Fareham, Hampshire

Java, MS SQL, Windows, Unix Location: near Whiteley, Segensworth, Hamble, Fareham, Southampton circa £38k + Pension, Healthcare, 25 days annual leave An exciting new opportunity to join a market...

Spectrum IT Recruitment (South) Ltd

Salary: £33000 - £38000 per annum

Posted: 17 June 2013

Service Desk Analyst - Support Analyst

Basingstoke, South East

Respond to incoming requests made via a variety of channels (email, web, voice), against thresholds in line with the contracted service levels; Log, categorise and prioritise all 1st...

Capita Resourcing

Salary: £18000.00 - £21000 per annum

Posted: 17 June 2013

Service Desk Analyst - Support Analyst

Basingstoke, Hampshire

Accountabilities & Activities Respond to incoming requests made via a variety of channels (email, web, voice), against thresholds in line with the contracted service levels; Log, categorise and prioritise...

Capita Resourcing - Jobs at Capita

Salary: £18000.00 - £21000 per annum

Posted: 17 June 2013

Support Analyst - Insurance - Broking Systems

Portsmouth, South East

Support these initiatives through normal daily working practices.* Adhere to all legal, regulatory, information security and compliance requirements; including regular completion of required regulatory training programmes as directed.*...

Capita Resourcing Ltd

Salary: £22000 - £28000 per annum

Posted: 14 June 2013

Support Analyst - Insurance - Broking Systems

Portsmouth, Hampshire

Adhere to all legal, regulatory, information security and compliance requirements; including regular completion of required regulatory training programmes as directed. * Fully understand and adhere to Information Security Policy...

Capita Resourcing - IT Resourcing

Salary: £22000 - £28000 per annum

Posted: 14 June 2013

Support Technical Analyst

Southampton, Hampshire

Gresham Computing

Salary: From £32,500 to £37,500 per annum dep on experience plus benefits

Posted: 13 June 2013

Service Desk Support Analyst

Basingstoke, South East

Capita Resourcing

Salary: £19500 - £26000 per annum + Benefits