The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 121 100 87
Rank change year-on-year
-21 -13
Permanent jobs requiring a Support Analyst 69 91 119
As % of all permanent IT jobs located in Hampshire 1.81% 2.51% 2.84%
As % of the Job Titles category 1.90% 2.62% 3.00%
Number of salaries quoted 64 86 111
Average salary £27,500 £27,500 £35,000
Average salary % change year-on-year
- -21.42%
90% offered a salary of more than £18,500 £21,250 £20,000
10% offered a salary of more than £44,100 £40,000 £45,600
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3630 3470 3962
As % of all permanent IT jobs located in Hampshire 95.48% 95.59% 94.47%
Number of salaries quoted 3050 2955 3416
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £58,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Hampshire

Support Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hampshire region.

Support Analyst Salary Trend in Hampshire

Support Analyst
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hampshire region over the 3 months to 21 October 2014.

Support Analyst Salary Histogram in Hampshire

Support Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Hampshire region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough +9 21 £28,750 +36.90% 2
Southampton -5 17 £21,500 -42.66% 1
Basingstoke +12 15 £27,500 +22.22% 1
Winchester +9 6 £31,000 +49.39% 2
Fareham +3 4 £26,250 +16.66%
Andover - 3 £27,750 -
Aldershot -5 1 £25,500 +13.33% 2
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 21 October 2014, IT jobs across the Hampshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 89 (52.05%) Windows
2 80 (46.78%) Microsoft
3 56 (32.75%) SQL
4 45 (26.32%) MS Excel
5 41 (23.98%) ITIL
6 40 (23.39%) Linux
7 35 (20.47%) SLA
8 33 (19.30%) MS Office
9 31 (18.13%) SQL Server
10 30 (17.54%) Finance
11 29 (16.96%) Windows XP
11 29 (16.96%) Active Directory
12 27 (15.79%) Degree
13 26 (15.20%) MS Exchange
14 25 (14.62%) CRM
15 23 (13.45%) C#
16 22 (12.87%) Oracle
17 21 (12.28%) Firewall
18 20 (11.70%) Exchange Server 2007
19 19 (11.11%) VoIP
19 19 (11.11%) TCP/IP
20 18 (10.53%) Windows Vista
21 17 (9.94%) Windows Server 2008
21 17 (9.94%) UNIX
22 16 (9.36%) Windows 7
23 15 (8.77%) VMware
24 14 (8.19%) Retail
24 14 (8.19%) HTML
25 13 (7.60%) JavaScript
25 13 (7.60%) SAP

Support Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 21 October 2014, IT jobs across the Hampshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (15.20%) MS Exchange
2 20 (11.70%) Exchange Server 2007
3 12 (7.02%) Exchange Server 2010
4 7 (4.09%) IIS
4 7 (4.09%) Exchange Server 2003
5 6 (3.51%) Exchange Server 2013
6 3 (1.75%) SharePoint
7 2 (1.17%) JCAPS
8 1 (0.58%) SharePoint 2010
8 1 (0.58%) Lync
8 1 (0.58%) Blackberry Enterprise Server
8 1 (0.58%) IBM Notes
8 1 (0.58%) LiveLink
Applications
1 45 (26.32%) MS Excel
2 33 (19.30%) MS Office
3 3 (1.75%) Spreadsheet
4 2 (1.17%) MS PowerPoint
4 2 (1.17%) MS Visio
5 1 (0.58%) Adobe Creative Suite
5 1 (0.58%) Photoshop
5 1 (0.58%) MS Project
Business Applications
1 10 (5.85%) Oracle EBS
2 9 (5.26%) Oracle General Ledger
2 9 (5.26%) Oracle EBS R12
2 9 (5.26%) Oracle Receivables
3 6 (3.51%) Oracle Cash Management
4 5 (2.92%) Oracle Payables
4 5 (2.92%) Oracle Subledger Accounting
4 5 (2.92%) Dynamics CRM
5 4 (2.34%) Oracle Financials
6 3 (1.75%) Oracle 11i
7 2 (1.17%) Oracle Applications
7 2 (1.17%) ResourceLink
8 1 (0.58%) SAP SD
8 1 (0.58%) Remedy ITSM
8 1 (0.58%) Dynamics NAV
Cloud Services
1 3 (1.75%) SaaS
1 3 (1.75%) PaaS
2 1 (0.58%) IaaS
Communications & Networking
1 21 (12.28%) Firewall
2 19 (11.11%) VoIP
2 19 (11.11%) TCP/IP
3 11 (6.43%) NAS
3 11 (6.43%) SAN
4 10 (5.85%) Wireless
4 10 (5.85%) DNS
5 9 (5.26%) Ethernet
6 7 (4.09%) DHCP
6 7 (4.09%) HTTP
7 6 (3.51%) Intranet
8 5 (2.92%) ADSL
8 5 (2.92%) Broadband
8 5 (2.92%) VPN
8 5 (2.92%) iSCSI
8 5 (2.92%) Network Security
9 3 (1.75%) Unified Communications
9 3 (1.75%) HTTPS
9 3 (1.75%) DMZ
9 3 (1.75%) FTP
Database & Business Intelligence
1 31 (18.13%) SQL Server
2 7 (4.09%) Crystal Reports
3 5 (2.92%) MySQL
4 4 (2.34%) Oracle Reports
5 3 (1.75%) BusinessObjects
6 2 (1.17%) SQL Server Reporting Services
6 2 (1.17%) QlikView
6 2 (1.17%) Cognos Impromptu
7 1 (0.58%) Relational Database
7 1 (0.58%) MS Access
7 1 (0.58%) Oracle BI EE
Development Applications
1 9 (5.26%) Visual Studio
2 5 (2.92%) Team Foundation Server
3 2 (1.17%) Oracle Forms
4 1 (0.58%) MSI
4 1 (0.58%) Dreamweaver
4 1 (0.58%) Oracle APEX
General
1 30 (17.54%) Finance
2 14 (8.19%) Retail
3 5 (2.92%) General Ledger
3 5 (2.92%) Advertising
4 3 (1.75%) Manufacturing
5 2 (1.17%) Law
6 1 (0.58%) Marketing
6 1 (0.58%) Telecoms
Libraries, Frameworks & Software Standards
1 14 (8.19%) HTML
2 10 (5.85%) XML
3 7 (4.09%) .NET
4 5 (2.92%) Classic ASP
4 5 (2.92%) .NET Framework
5 4 (2.34%) CSS
5 4 (2.34%) Web Services
5 4 (2.34%) Middleware
6 3 (1.75%) EDI
6 3 (1.75%) WSDL
6 3 (1.75%) SOAP
6 3 (1.75%) SAP XI
7 2 (1.17%) ASP.NET
7 2 (1.17%) XSL
7 2 (1.17%) Oracle Fusion
8 1 (0.58%) ASP.NET Web Forms
8 1 (0.58%) HTML5
8 1 (0.58%) ADO.NET Entity Framework
8 1 (0.58%) DCOM
8 1 (0.58%) WCF
Miscellaneous
1 12 (7.02%) EPoS
2 11 (6.43%) Computer Science
3 9 (5.26%) Life Science
4 7 (4.09%) Analytical Skills
4 7 (4.09%) PKI
5 6 (3.51%) Management Information System
6 5 (2.92%) Derivative
6 5 (2.92%) Statistics
7 4 (2.34%) BBC
7 4 (2.34%) iDTV
8 3 (1.75%) Video Conferencing
8 3 (1.75%) CCTV
9 2 (1.17%) Fat Client
9 2 (1.17%) Blackberry
9 2 (1.17%) Thin Client
9 2 (1.17%) Digital Media
10 1 (0.58%) User Experience
10 1 (0.58%) iPhone
10 1 (0.58%) DataPower
10 1 (0.58%) Social Media
Operating Systems
1 89 (52.05%) Windows
2 40 (23.39%) Linux
3 29 (16.96%) Windows XP
4 18 (10.53%) Windows Vista
5 17 (9.94%) Windows Server 2008
5 17 (9.94%) UNIX
6 16 (9.36%) Windows 7
7 12 (7.02%) Windows Server 2003
7 12 (7.02%) Windows 2000 Server
7 12 (7.02%) Windows Server 2012
8 9 (5.26%) Windows 8
9 7 (4.09%) Red Hat Enterprise Linux
10 4 (2.34%) SUSE
10 4 (2.34%) Mac OS
10 4 (2.34%) CentOS
11 2 (1.17%) AIX
12 1 (0.58%) Windows 2000
Processes & Methodologies
1 41 (23.98%) ITIL
2 25 (14.62%) CRM
3 10 (5.85%) User Acceptance Testing
3 10 (5.85%) Software Distribution
4 6 (3.51%) Incident Management
4 6 (3.51%) Performance Management
4 6 (3.51%) ERP
4 6 (3.51%) Data Protection
5 5 (2.92%) Software Deployment
5 5 (2.92%) Cash Management
5 5 (2.92%) Service Management
6 4 (2.34%) TDD
6 4 (2.34%) Migration
6 4 (2.34%) MVC
6 4 (2.34%) Project Management
6 4 (2.34%) Line Management
7 3 (1.75%) Continuous Improvement
7 3 (1.75%) Root Cause Analysis
7 3 (1.75%) Business Intelligence
7 3 (1.75%) SAP Implementation
Programming Languages
1 56 (32.75%) SQL
2 23 (13.45%) C#
3 13 (7.60%) JavaScript
4 10 (5.85%) PHP
5 9 (5.26%) PL/SQL
6 5 (2.92%) Java
7 4 (2.34%) ABAP
8 3 (1.75%) PowerShell
8 3 (1.75%) sed
8 3 (1.75%) Shell Script
8 3 (1.75%) VBA
8 3 (1.75%) Korn
8 3 (1.75%) AWK
9 2 (1.17%) VB
10 1 (0.58%) Bash Shell
10 1 (0.58%) SAPscript
10 1 (0.58%) VB6
Qualifications
1 27 (15.79%) Degree
2 10 (5.85%) Microsoft Certification
2 10 (5.85%) A+ Certification
3 9 (5.26%) Security Cleared
4 8 (4.68%) MCSA
5 7 (4.09%) SC Cleared
6 5 (2.92%) MCITP
6 5 (2.92%) MCTS
7 4 (2.34%) MCP
7 4 (2.34%) MCSE
8 3 (1.75%) MOS
9 2 (1.17%) DV Cleared
10 1 (0.58%) Cisco Certification
10 1 (0.58%) CCNP
10 1 (0.58%) CCNA
Quality Assurance & Compliance
1 35 (20.47%) SLA
2 6 (3.51%) QA
3 2 (1.17%) ISO 9001
4 1 (0.58%) BS7799
4 1 (0.58%) ISO/IEC 27001
System Software
1 29 (16.96%) Active Directory
2 12 (7.02%) vSphere
3 8 (4.68%) VMware Infrastructure
4 5 (2.92%) XenDesktop
5 4 (2.34%) XenApp
6 3 (1.75%) vCloud
7 1 (0.58%) Terminal Server
Systems Management
1 1 (0.58%) SCCM
1 1 (0.58%) SCOM
1 1 (0.58%) WSUS
Vendors
1 80 (46.78%) Microsoft
2 22 (12.87%) Oracle
3 15 (8.77%) VMware
4 13 (7.60%) SAP
5 11 (6.43%) Red Hat
6 10 (5.85%) Business Objects
7 8 (4.68%) Citrix
8 4 (2.34%) Cisco
9 3 (1.75%) Sun
10 2 (1.17%) Blue Coat
10 2 (1.17%) QAD
10 2 (1.17%) Cognos
10 2 (1.17%) Pegasus
11 1 (0.58%) IBM
11 1 (0.58%) Adobe
11 1 (0.58%) HP
11 1 (0.58%) Hyperion
11 1 (0.58%) Lotus
11 1 (0.58%) Salesforce.com
11 1 (0.58%) Remedy
Aldershot, Hampshire
CSC
Salary: From £24,000 to £25,000 per annum
Posted: 19 hours ago
Farnborough, Hampshire
Zorba Consulting Limited
Salary: From £20,000 to £25,000 per annum +10% bonus + excellent benefits
Posted: Yesterday
Aldershot, Hampshire
Randstad Technologies
Salary: £23000 - £28000 per annum + benefits
Posted: 5 days ago
Southampton, Hampshire
IT Talent Solutions
Salary: From £20,000 to £25,000 per annum
Posted: 5 days ago
Hampshire
Nigel Frank International Limited - Newcastle
Salary: £33500 - £42000 per annum + 30 Days holiday & healthcare
Posted: 6 days ago
Portsmouth
Recruitment Revolution Limited
Salary: £15,000 - £17,000
Posted: 10 days ago
Winchester
Spectrum IT
Salary: £18000 - £24000 per annum + benefits
Posted: 19 days ago
Basingstoke
Interquest - IQ ESM
Salary: £18000 - £30000 per annum
Posted: 21 days ago
Winchester
Deerfoot IT
Salary: £16000 - £18000 per annum
Posted: 27 days ago