The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 112 71 93
Rank change year-on-year
-41 +22
Permanent jobs requiring a Support Analyst 97 137 117
As % of all permanent IT jobs located in Hampshire 2.41% 3.47% 2.80%
As % of the Job Titles category 2.55% 3.65% 2.94%
Number of salaries quoted 87 128 105
Average salary £28,000 £31,500 £34,000
Average salary % change year-on-year
-11.11% -7.35%
90% offered a salary of more than £20,000 £22,000 £20,400
10% offered a salary of more than £42,000 £42,500 £40,000
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3810 3756 3980
As % of all permanent IT jobs located in Hampshire 94.47% 95.21% 95.15%
Number of salaries quoted 3084 3219 3411
Average salary £40,000 £38,500 £40,000
Average salary % change year-on-year
+3.89% -3.75%
90% offered a salary of more than £24,000 £22,600 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Hampshire

Support Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hampshire region.

Support Analyst Salary Trend in Hampshire

Support Analyst
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hampshire region over the 3 months to 29 August 2014.

Support Analyst Salary Histogram in Hampshire

Support Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Hampshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Farnborough +14 28 £32,500 +18.18% 1
Basingstoke +13 26 £27,500 +22.22% 1
Southampton -16 19 £21,500 -38.57% 1
Fareham -17 7 £30,000 +33.33%
Eastleigh +8 4 £27,000 -22.85%
Portsmouth -40 1 £35,000 +11.11% 1
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 29 August 2014, IT jobs across the Hampshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 95 (51.91%) Windows
2 82 (44.81%) Microsoft
3 60 (32.79%) SQL
4 54 (29.51%) MS Excel
5 45 (24.59%) ITIL
6 41 (22.40%) Linux
7 38 (20.77%) Finance
8 36 (19.67%) MS Office
9 35 (19.13%) SLA
10 33 (18.03%) Oracle
11 30 (16.39%) SQL Server
12 29 (15.85%) Degree
13 28 (15.30%) Windows XP
14 27 (14.75%) Active Directory
15 24 (13.11%) MS Exchange
16 23 (12.57%) Firewall
17 22 (12.02%) Windows Server 2008
18 21 (11.48%) C#
19 20 (10.93%) VoIP
19 20 (10.93%) TCP/IP
20 19 (10.38%) Windows 7
21 18 (9.84%) UNIX
21 18 (9.84%) CRM
21 18 (9.84%) Windows Server 2003
21 18 (9.84%) VMware
22 17 (9.29%) Exchange Server 2007
23 16 (8.74%) vSphere
24 15 (8.20%) Retail
24 15 (8.20%) Computer Science
24 15 (8.20%) Windows Vista

Support Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 29 August 2014, IT jobs across the Hampshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (13.11%) MS Exchange
2 17 (9.29%) Exchange Server 2007
3 9 (4.92%) Exchange Server 2003
3 9 (4.92%) Exchange Server 2010
4 7 (3.83%) IIS
5 5 (2.73%) Exchange Server 2013
6 2 (1.09%) JCAPS
7 1 (0.55%) Lync
7 1 (0.55%) WebLogic
7 1 (0.55%) Apache
7 1 (0.55%) Blackberry Enterprise Server
7 1 (0.55%) Oracle Application Server
Applications
1 54 (29.51%) MS Excel
2 36 (19.67%) MS Office
3 3 (1.64%) MS Project
3 3 (1.64%) MS Visio
3 3 (1.64%) MS PowerPoint
3 3 (1.64%) Spreadsheet
4 2 (1.09%) Photoshop
Business Applications
1 14 (7.65%) Oracle EBS
1 14 (7.65%) Oracle General Ledger
1 14 (7.65%) Oracle EBS R12
1 14 (7.65%) Oracle Receivables
2 11 (6.01%) Oracle Cash Management
3 10 (5.46%) Oracle Subledger Accounting
3 10 (5.46%) Oracle Payables
4 5 (2.73%) Oracle Financials
5 4 (2.19%) Dynamics CRM
6 3 (1.64%) Oracle 11i
6 3 (1.64%) Oracle Applications
7 1 (0.55%) Dynamics NAV
7 1 (0.55%) SAP SD
Cloud Services
1 5 (2.73%) SaaS
1 5 (2.73%) PaaS
2 3 (1.64%) IaaS
Communications & Networking
1 23 (12.57%) Firewall
2 20 (10.93%) TCP/IP
2 20 (10.93%) VoIP
3 13 (7.10%) Wireless
4 12 (6.56%) DNS
5 11 (6.01%) Ethernet
6 10 (5.46%) Network Security
6 10 (5.46%) NAS
7 8 (4.37%) SAN
8 7 (3.83%) DHCP
9 5 (2.73%) HTTP
9 5 (2.73%) ADSL
9 5 (2.73%) Broadband
10 4 (2.19%) iSCSI
10 4 (2.19%) VLAN
11 3 (1.64%) Unified Communications
11 3 (1.64%) HTTPS
11 3 (1.64%) VPN
11 3 (1.64%) IPsec
11 3 (1.64%) FTP
Database & Business Intelligence
1 30 (16.39%) SQL Server
2 8 (4.37%) Crystal Reports
3 7 (3.83%) Oracle Reports
4 4 (2.19%) MySQL
5 3 (1.64%) BusinessObjects
6 2 (1.09%) SQL Server Reporting Services
6 2 (1.09%) QlikView
7 1 (0.55%) BusinessObjects XI
7 1 (0.55%) Oracle BI EE
7 1 (0.55%) SQL Server 2008
7 1 (0.55%) SQL Server 2012
7 1 (0.55%) MS Access
7 1 (0.55%) SQL Server Integration Services
Development Applications
1 7 (3.83%) Visual Studio
2 6 (3.28%) Team Foundation Server
3 2 (1.09%) Dreamweaver
4 1 (0.55%) Oracle APEX
4 1 (0.55%) Oracle Forms
General
1 38 (20.77%) Finance
2 15 (8.20%) Retail
3 10 (5.46%) General Ledger
4 4 (2.19%) Manufacturing
4 4 (2.19%) Advertising
4 4 (2.19%) Telecoms
5 3 (1.64%) Law
6 2 (1.09%) Aerospace
6 2 (1.09%) Marketing
Libraries, Frameworks & Software Standards
1 12 (6.56%) HTML
2 7 (3.83%) XML
3 5 (2.73%) Middleware
4 4 (2.19%) CSS
4 4 (2.19%) .NET
5 3 (1.64%) ASP.NET
5 3 (1.64%) SOAP
5 3 (1.64%) Web Services
5 3 (1.64%) SAP XI
5 3 (1.64%) EDI
5 3 (1.64%) WSDL
6 2 (1.09%) Oracle Fusion
6 2 (1.09%) HTML5
6 2 (1.09%) XSL
7 1 (0.55%) COM+
7 1 (0.55%) ASP.NET MVC
7 1 (0.55%) SAP ALE
Miscellaneous
1 15 (8.20%) Computer Science
2 12 (6.56%) EPoS
3 6 (3.28%) Life Science
4 5 (2.73%) PKI
4 5 (2.73%) Derivative
4 5 (2.73%) Statistics
5 3 (1.64%) CCTV
5 3 (1.64%) Video Conferencing
5 3 (1.64%) Management Information System
6 2 (1.09%) Social Media
6 2 (1.09%) Digital Media
7 1 (0.55%) DataPower
7 1 (0.55%) Fat Client
7 1 (0.55%) Thin Client
7 1 (0.55%) Blackberry
7 1 (0.55%) Mathematics
7 1 (0.55%) Physics
Operating Systems
1 95 (51.91%) Windows
2 41 (22.40%) Linux
3 28 (15.30%) Windows XP
4 22 (12.02%) Windows Server 2008
5 19 (10.38%) Windows 7
6 18 (9.84%) UNIX
6 18 (9.84%) Windows Server 2003
7 15 (8.20%) Windows Vista
8 11 (6.01%) Windows Server 2012
9 9 (4.92%) Windows 2000 Server
10 8 (4.37%) Windows 8
11 7 (3.83%) Red Hat Enterprise Linux
12 5 (2.73%) Windows 2000
13 4 (2.19%) CentOS
14 2 (1.09%) AIX
Processes & Methodologies
1 45 (24.59%) ITIL
2 18 (9.84%) CRM
3 10 (5.46%) Cash Management
4 9 (4.92%) Software Distribution
5 8 (4.37%) User Acceptance Testing
6 7 (3.83%) ERP
6 7 (3.83%) Project Management
7 6 (3.28%) Validation
7 6 (3.28%) Incident Management
8 5 (2.73%) Logistics
9 4 (2.19%) Migration
9 4 (2.19%) MVC
9 4 (2.19%) Risk Management
9 4 (2.19%) Service Management
9 4 (2.19%) Configuration Management
9 4 (2.19%) Network Monitoring
9 4 (2.19%) Software Deployment
9 4 (2.19%) Performance Management
10 3 (1.64%) Data Protection
10 3 (1.64%) Financial Analysis
Programming Languages
1 60 (32.79%) SQL
2 21 (11.48%) C#
3 15 (8.20%) PL/SQL
4 10 (5.46%) JavaScript
4 10 (5.46%) PHP
5 4 (2.19%) ABAP
5 4 (2.19%) Shell Script
6 3 (1.64%) AWK
6 3 (1.64%) Korn
6 3 (1.64%) PowerShell
6 3 (1.64%) sed
6 3 (1.64%) VBA
6 3 (1.64%) Java
7 1 (0.55%) SAPscript
7 1 (0.55%) VB
7 1 (0.55%) VB.NET
Qualifications
1 29 (15.85%) Degree
2 10 (5.46%) Security Cleared
3 9 (4.92%) Microsoft Certification
3 9 (4.92%) A+ Certification
4 7 (3.83%) MCSA
4 7 (3.83%) SC Cleared
5 5 (2.73%) MCTS
6 4 (2.19%) MCITP
6 4 (2.19%) CCNA
6 4 (2.19%) Cisco Certification
6 4 (2.19%) MCP
6 4 (2.19%) MCSE
7 3 (1.64%) MOS
8 1 (0.55%) VMware Certified Professional (VCP)
8 1 (0.55%) CCNP
Quality Assurance & Compliance
1 35 (19.13%) SLA
2 7 (3.83%) QA
3 1 (0.55%) ISO 9001
3 1 (0.55%) BS7799
3 1 (0.55%) ISO/IEC 27001
System Software
1 27 (14.75%) Active Directory
2 16 (8.74%) vSphere
3 10 (5.46%) VMware Infrastructure
4 9 (4.92%) XenDesktop
5 5 (2.73%) vCloud
6 4 (2.19%) XenApp
7 1 (0.55%) Terminal Server
7 1 (0.55%) VMware ESX
7 1 (0.55%) VMware ESXi
Systems Management
1 1 (0.55%) WSUS
1 1 (0.55%) SCOM
Vendors
1 82 (44.81%) Microsoft
2 33 (18.03%) Oracle
3 18 (9.84%) VMware
4 13 (7.10%) SAP
5 11 (6.01%) Business Objects
6 10 (5.46%) Citrix
7 7 (3.83%) Red Hat
8 6 (3.28%) Pegasus
9 5 (2.73%) Cisco
10 3 (1.64%) Sun
11 2 (1.09%) Adobe
11 2 (1.09%) QAD
11 2 (1.09%) Blue Coat
11 2 (1.09%) RedPrairie
11 2 (1.09%) Salesforce.com
12 1 (0.55%) Primavera
12 1 (0.55%) Hyperion
12 1 (0.55%) NetApp
12 1 (0.55%) HP
12 1 (0.55%) EMC
Portsmouth, Hampshire
Spring Technology
Salary: £20000.00 - £27000.00 per annum + Excellent
Posted: 9 hours ago
Gosport, Hampshire
Redrock Consulting Ltd
Salary: £25000 - £32000 per annum + excellent training
Posted: 2 days ago
Farnborough
Reed Technology - UK Posting Account
Salary: £25000 - £30000 per annum
Posted: 3 days ago
Southampton, Hampshire
Research Councils UK
Posted: 5 days ago
Havant, Hampshire
SSE
Salary: From £26,577 to £33,970 per annum plus excellent benefits
Posted: 11 days ago
Hampshire
Nigel Frank International Limited - Newcastle
Salary: £32000 - £37000 per annum + Pension and Private Healthcare
Posted: 17 days ago
Basingstoke
Interquest - IQ ESM
Salary: £35000 - £40000 per annum + bonus + benefits
Posted: 23 days ago