The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 82 76 97
Rank change year-on-year
-6 +21
Permanent jobs requiring a Support Analyst 747 749 664
As % of all permanent IT jobs located in the South East 3.30% 3.45% 2.90%
As % of the Job Titles category 3.49% 3.62% 3.04%
Number of salaries quoted 683 687 577
Average salary £27,500 £30,000 £30,122
Average salary % change year-on-year
-8.33% -0.40%
90% offered a salary of more than £20,500 £20,500 £20,500
10% offered a salary of more than £42,500 £45,000 £42,500
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21430 20664 21850
As % of all permanent IT jobs located in the South East 94.70% 95.08% 95.45%
Number of salaries quoted 16859 17053 18653
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South East region.

Support Analyst Salary Trend in the South East

Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Support Analyst across the South East region over the 3 months to 22 August 2014.

Support Analyst Salary Histogram in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +25 206 £30,000 +1.69% 15
Berkshire -20 133 £27,250 -22.14% 11
Hampshire -36 98 £28,000 -13.84% 7
East Sussex +42 84 £28,000 +16.66% 5
Buckinghamshire +4 68 £27,500 +7.84% 8
Oxfordshire +26 66 £26,000 +6.12% 10
West Sussex -33 54 £27,500 +0.91% 5
Kent +5 42 £24,750 -8.33% 6
Middlesex -3 1 - -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 22 August 2014, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 735 (52.88%) Windows
2 590 (42.45%) Microsoft
3 458 (32.95%) SQL
4 422 (30.36%) MS Excel
5 350 (25.18%) ITIL
6 334 (24.03%) Active Directory
7 327 (23.53%) MS Office
8 229 (16.47%) SQL Server
9 215 (15.47%) Windows Server 2008
10 212 (15.25%) Finance
11 208 (14.96%) Windows 7
12 200 (14.39%) Degree
13 196 (14.10%) SLA
14 184 (13.24%) Windows XP
15 182 (13.09%) Windows Server 2003
16 180 (12.95%) MS Exchange
17 164 (11.80%) Linux
18 163 (11.73%) VMware
19 150 (10.79%) TCP/IP
20 142 (10.22%) Citrix
21 140 (10.07%) Oracle
22 120 (8.63%) Microsoft Certification
23 117 (8.42%) Firewall
24 112 (8.06%) DNS
25 110 (7.91%) Internet
25 110 (7.91%) Computer Science
26 102 (7.34%) DHCP
26 102 (7.34%) .NET
27 97 (6.98%) Windows Server 2012
28 94 (6.76%) Java

Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 22 August 2014, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 180 (12.95%) MS Exchange
2 91 (6.55%) IIS
3 51 (3.67%) Exchange Server 2010
4 43 (3.09%) Exchange Server 2007
5 37 (2.66%) SharePoint
6 33 (2.37%) Apache
7 28 (2.01%) Exchange Server 2003
8 25 (1.80%) Tomcat
8 25 (1.80%) IBM Notes
9 23 (1.65%) Exchange Server 2013
10 21 (1.51%) Blackberry Enterprise Server
11 18 (1.29%) Lync
12 13 (0.94%) Lotus Domino
13 9 (0.65%) Oracle Workflow
13 9 (0.65%) SharePoint 2010
14 8 (0.58%) WebSphere
15 6 (0.43%) MS Project Server
15 6 (0.43%) Exchange Server 2000
16 5 (0.36%) NetWeaver
17 4 (0.29%) SharePoint Server
Applications
1 422 (30.36%) MS Excel
2 327 (23.53%) MS Office
3 26 (1.87%) MS PowerPoint
4 14 (1.01%) MS Project
4 14 (1.01%) MS Visio
5 4 (0.29%) AutoCAD
5 4 (0.29%) InfoPath
6 3 (0.22%) Spreadsheet
7 2 (0.14%) QuarkXPress
7 2 (0.14%) Photoshop
8 1 (0.072%) FastStats
Business Applications
1 50 (3.60%) Oracle EBS
2 37 (2.66%) Oracle EBS R12
3 23 (1.65%) Oracle Receivables
4 20 (1.44%) Oracle General Ledger
5 19 (1.37%) Oracle Payables
6 14 (1.01%) Oracle Financials
7 13 (0.94%) Oracle HRMS
7 13 (0.94%) Oracle Applications
8 12 (0.86%) Oracle Cash Management
9 11 (0.79%) Dynamics AX
9 11 (0.79%) Oracle Subledger Accounting
10 7 (0.50%) Dynamics CRM
10 7 (0.50%) Oracle 11i
11 6 (0.43%) SAP FI
11 6 (0.43%) Academy Housing
11 6 (0.43%) arcHouse
11 6 (0.43%) SAP CO
11 6 (0.43%) SAP FI/CO
12 5 (0.36%) Oracle Assets
12 5 (0.36%) Remedy ITSM
Cloud Services
1 40 (2.88%) SaaS
2 11 (0.79%) Office 365
3 7 (0.50%) Microsoft Azure
4 6 (0.43%) IaaS
5 5 (0.36%) PaaS
6 2 (0.14%) Cloud Computing
Communications & Networking
1 150 (10.79%) TCP/IP
2 117 (8.42%) Firewall
3 112 (8.06%) DNS
4 110 (7.91%) Internet
5 102 (7.34%) DHCP
6 74 (5.32%) VPN
7 64 (4.60%) LAN
8 63 (4.53%) WAN
9 54 (3.88%) VoIP
10 44 (3.17%) SAN
11 40 (2.88%) Wireless
12 39 (2.81%) SMTP
13 37 (2.66%) FTP
14 25 (1.80%) VLAN
15 21 (1.51%) Ethernet
16 20 (1.44%) DMZ
17 18 (1.29%) Wi-Fi
18 17 (1.22%) NAS
19 15 (1.08%) Network Security
20 14 (1.01%) HTTP
Database & Business Intelligence
1 229 (16.47%) SQL Server
2 68 (4.89%) SQL Server Reporting Services
3 54 (3.88%) Relational Database
4 41 (2.95%) SQL Server Integration Services
5 36 (2.59%) MySQL
6 32 (2.30%) SQL Server 2008
7 26 (1.87%) SQL Server 2005
8 24 (1.73%) Crystal Reports
9 19 (1.37%) Oracle Reports
9 19 (1.37%) MS Access
10 17 (1.22%) RDBMS
11 12 (0.86%) Oracle Discoverer
12 11 (0.79%) Oracle Database
13 10 (0.72%) DB2
14 8 (0.58%) SQL Server Analysis Services
15 7 (0.50%) Data Warehouse
15 7 (0.50%) SQL Server 2012
16 6 (0.43%) Oracle Database 11g
16 6 (0.43%) Cognos Impromptu
17 5 (0.36%) Oracle BI Publisher
Development Applications
1 22 (1.58%) Visual Studio
2 17 (1.22%) Team Foundation Server
3 14 (1.01%) SQL Server Management Studio (SSMS)
4 11 (0.79%) Oracle Forms
5 4 (0.29%) Git (software)
5 4 (0.29%) Talend Open Studio
6 3 (0.22%) Dreamweaver
7 2 (0.14%) FishEye
8 1 (0.072%) JIRA
8 1 (0.072%) Eclipse
8 1 (0.072%) Toad
8 1 (0.072%) JUnit
8 1 (0.072%) ClearQuest
8 1 (0.072%) Oracle APEX
General
1 212 (15.25%) Finance
2 57 (4.10%) Front Office
3 52 (3.74%) Retail
4 37 (2.66%) German Language
5 33 (2.37%) French Language
6 24 (1.73%) Telecoms
7 22 (1.58%) Law
8 19 (1.37%) Dutch Language
9 17 (1.22%) Manufacturing
10 15 (1.08%) Legal
11 14 (1.01%) General Ledger
12 13 (0.94%) Financial Institution
13 12 (0.86%) Banking
14 9 (0.65%) Electronics
14 9 (0.65%) Publishing
15 8 (0.58%) Marketing
15 8 (0.58%) Advertising
16 7 (0.50%) Aerospace
16 7 (0.50%) Back Office
17 6 (0.43%) Local Government
Libraries, Frameworks & Software Standards
1 102 (7.34%) .NET
2 92 (6.62%) HTML
3 53 (3.81%) CSS
4 46 (3.31%) XML
5 37 (2.66%) ASP.NET
6 21 (1.51%) SOAP
7 20 (1.44%) J2EE
8 16 (1.15%) Hibernate
9 15 (1.08%) Spring
9 15 (1.08%) jQuery
10 13 (0.94%) Struts
10 13 (0.94%) Web Services
11 12 (0.86%) LAMP
12 10 (0.72%) JSON
13 8 (0.58%) Middleware
14 7 (0.50%) WCF
15 6 (0.43%) ASP.NET MVC
15 6 (0.43%) XPages
15 6 (0.43%) .NET Framework
16 4 (0.29%) Oracle Fusion
Miscellaneous
1 110 (7.91%) Computer Science
2 43 (3.09%) Management Information System
3 41 (2.95%) Mathematics
4 38 (2.73%) Blackberry
5 24 (1.73%) Clustering
6 20 (1.44%) EPoS
7 16 (1.15%) Statistics
8 14 (1.01%) Replication
9 13 (0.94%) Open Source
10 11 (0.79%) Thin Client
10 11 (0.79%) Fat Client
11 10 (0.72%) LIMS
12 9 (0.65%) Xbox
12 9 (0.65%) Video Conferencing
13 8 (0.58%) Physics
14 7 (0.50%) Client/Server
15 6 (0.43%) Mobile App
16 5 (0.36%) Derivative
16 5 (0.36%) PKI
16 5 (0.36%) iPad
Operating Systems
1 735 (52.88%) Windows
2 215 (15.47%) Windows Server 2008
3 208 (14.96%) Windows 7
4 184 (13.24%) Windows XP
5 182 (13.09%) Windows Server 2003
6 164 (11.80%) Linux
7 97 (6.98%) Windows Server 2012
8 83 (5.97%) Windows 8
9 65 (4.68%) UNIX
10 24 (1.73%) Windows Vista
11 16 (1.15%) Windows 2000 Server
12 11 (0.79%) Windows 2000
12 11 (0.79%) Mac OS X
12 11 (0.79%) Android
12 11 (0.79%) Red Hat Enterprise Linux
13 6 (0.43%) CentOS
13 6 (0.43%) Mac OS
14 4 (0.29%) Solaris
14 4 (0.29%) Windows Mobile
15 2 (0.14%) AIX
Processes & Methodologies
1 350 (25.18%) ITIL
2 75 (5.40%) Service Delivery
3 68 (4.89%) Service Management
4 60 (4.32%) Software Engineering
5 57 (4.10%) CRM
6 48 (3.45%) Project Management
7 38 (2.73%) Continuous Improvement
8 37 (2.66%) ITSM
9 36 (2.59%) Time Management
10 33 (2.37%) Incident Management
10 33 (2.37%) Change Management
11 31 (2.23%) E-Commerce
12 30 (2.16%) ERP
12 30 (2.16%) Business Intelligence
13 27 (1.94%) Problem Management
14 26 (1.87%) Web Development
15 25 (1.80%) Data Analysis
16 22 (1.58%) Root Cause Analysis
17 20 (1.44%) Workflow
18 19 (1.37%) Change Control
Programming Languages
1 458 (32.95%) SQL
2 94 (6.76%) Java
3 78 (5.61%) C#
4 69 (4.96%) JavaScript
5 51 (3.67%) PL/SQL
5 51 (3.67%) T-SQL
6 49 (3.53%) PHP
7 28 (2.01%) C++
8 24 (1.73%) VB
9 16 (1.15%) PowerShell
9 16 (1.15%) VB.NET
10 15 (1.08%) VBA
10 15 (1.08%) C
10 15 (1.08%) Shell Script
10 15 (1.08%) Bash Shell
11 10 (0.72%) ABAP
12 7 (0.50%) Perl
13 6 (0.43%) sed
13 6 (0.43%) Korn
13 6 (0.43%) AWK
Qualifications
1 200 (14.39%) Degree
2 120 (8.63%) Microsoft Certification
3 85 (6.12%) MCSE
4 70 (5.04%) MCP
5 58 (4.17%) Cisco Certification
6 57 (4.10%) CCNA
7 50 (3.60%) Security Cleared
7 50 (3.60%) MCITP
8 37 (2.66%) MCSA
9 34 (2.45%) SC Cleared
10 25 (1.80%) ITIL Certification
11 23 (1.65%) A+ Certification
12 18 (1.29%) ITIL Foundation Certificate
13 17 (1.22%) MCTS
14 16 (1.15%) VMware Certified Professional (VCP)
15 13 (0.94%) OCPJP
15 13 (0.94%) OCMJD
15 13 (0.94%) Sun Certification
16 12 (0.86%) CCNP
17 8 (0.58%) CTC Cleared
Quality Assurance & Compliance
1 196 (14.10%) SLA
2 26 (1.87%) QA
3 12 (0.86%) ISO/IEC 27001
4 7 (0.50%) ISO 9001
5 3 (0.22%) Sarbanes-Oxley
6 1 (0.072%) BS7799
6 1 (0.072%) JSP 440
System Software
1 334 (24.03%) Active Directory
2 83 (5.97%) VMware Infrastructure
3 39 (2.81%) IMail Server
4 37 (2.66%) vSphere
5 26 (1.87%) XenDesktop
6 22 (1.58%) XenApp
6 22 (1.58%) Hyper-V
7 11 (0.79%) Postfix
8 9 (0.65%) VMware ESXi
9 7 (0.50%) Citrix Presentation Server
10 6 (0.43%) vCloud
10 6 (0.43%) Xen
10 6 (0.43%) VMware ESX
11 5 (0.36%) Forefront TMG
11 5 (0.36%) DFS Replication
11 5 (0.36%) XenServer
12 4 (0.29%) ISA Server
13 3 (0.22%) Terminal Services
13 3 (0.22%) MetaFrame
13 3 (0.22%) UAG
Systems Management
1 38 (2.73%) SCCM
2 13 (0.94%) Backup Exec
3 11 (0.79%) Oracle Enterprise Manager
3 11 (0.79%) Systems Management Server (SMS)
4 9 (0.65%) DameWare
5 8 (0.58%) Norton AntiVirus
6 5 (0.36%) SCOM
7 4 (0.29%) Tivoli
7 4 (0.29%) NetBackup
7 4 (0.29%) Foglight
8 3 (0.22%) ZENworks
8 3 (0.22%) WSUS
9 1 (0.072%) SolarWinds Orion
Vendors
1 590 (42.45%) Microsoft
2 163 (11.73%) VMware
3 142 (10.22%) Citrix
4 140 (10.07%) Oracle
5 75 (5.40%) Cisco
6 59 (4.24%) SAP
7 29 (2.09%) Symantec
8 28 (2.01%) IBM
9 27 (1.94%) HP
10 22 (1.58%) Apple
11 19 (1.37%) Dell
12 18 (1.29%) Remedy
13 17 (1.22%) Lotus
13 17 (1.22%) Sun
14 13 (0.94%) Polycom
15 12 (0.86%) Avaya
15 12 (0.86%) Business Objects
16 8 (0.58%) Red Hat
16 8 (0.58%) Northgate
16 8 (0.58%) Orchard
Woking, Surrey
Harrington Starr
Posted: 10 hours ago
Brighton, East Sussex
Circle Recruitment
Salary: £20000 - £28000 per annum
Posted: Yesterday
High Wycombe, Buckinghamshire
Opus Recruitment Solutions Ltd
Salary: £20000 to £28000 per annum - Pension + Bonus
Posted: Yesterday
East Sussex
ARC IT Recruitment Ltd
Salary: £45000 Per Annum
Posted: Yesterday
Woking, Surrey
Advantage XPO
Salary: £17000 - £19000 per annum
Posted: Yesterday
West Sussex
ARC IT Recruitment Ltd
Posted: Yesterday
West Sussex
ARC IT Recruitment Ltd
Posted: Yesterday
Slough, Berkshire
Spring Technology
Salary: £20000.00 - £22000.00 per annum
Posted: Yesterday
Surrey
Millshill Recruitment Ltd
Salary: From £20,000 to £20,000 per annum + Bens
Posted: Yesterday
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £50,000 per annum
Posted: Yesterday
Reading, Berkshire
Redrock Consulting Ltd
Salary: £25000 - £40000 per annum + Excellent Benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Advantage XPO
Salary: £22000 - £24000 per annum
Posted: 2 days ago
Oxford, Oxfordshire
TEKsystems
Salary: £35000 - £45000 per annum + package
Posted: 2 days ago
Reading, Berkshire
The People Network
Salary: £25000 - £40000 per annum + Superb benefits
Posted: 2 days ago
Marlow, Buckinghamshire
Spectrum IT Recruitment (South) Ltd
Posted: 2 days ago
Farnborough, Hampshire
Coal IT Services
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
Sutton, Surrey
Senitor Associates
Salary: £40000 - £50000 per annum + benefits
Posted: 2 days ago
West Sussex
Ashdown IT
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £22,000 per annum Plus 23 days holiday + pension + ben
Posted: 3 days ago