The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Support Analyst
Rank 84 83 84
Rank change year-on-year
-1 +1
Permanent jobs requiring a Support Analyst 668 748 717
As % of all permanent IT jobs located in the South East 3.15% 3.31% 3.37%
As % of the Job Titles category 3.33% 3.49% 3.55%
Number of salaries quoted 594 685 660
Average salary £30,000 £27,500 £30,000
Average salary % change year-on-year
+9.09% -8.33%
90% offered a salary of more than £21,000 £20,500 £20,600
10% offered a salary of more than £44,200 £42,500 £45,000
UK excluding London average salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20035 21405 20219
As % of all permanent IT jobs located in the South East 94.57% 94.86% 95.14%
Number of salaries quoted 16668 16840 16661
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £61,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South East region.

Support Analyst Salary Trend in the South East

Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Support Analyst across the South East region over the 3 months to 1 September 2015.

Support Analyst Salary Histogram in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -12 165 £28,500 -5.00% 21
Berkshire +11 124 £32,500 +22.64% 9
Hampshire +40 122 £32,500 +16.07% 11
Buckinghamshire -7 84 £32,500 +25.00% 4
Oxfordshire -2 60 £28,250 +6.60% 9
West Sussex 0 59 £35,000 +21.95% 2
Kent -4 34 £25,000 +1.01% 1
East Sussex -32 24 £32,500 +16.07% 1
Middlesex +2 3 £30,000 -14.28%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 1 September 2015, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 556 (40.91%) Windows
2 492 (36.20%) Microsoft
3 489 (35.98%) SQL
4 334 (24.58%) Active Directory
5 306 (22.52%) MS Excel
6 276 (20.31%) ITIL
7 248 (18.25%) MS Office
8 244 (17.95%) SQL Server
9 198 (14.57%) SLA
10 191 (14.05%) VMware
11 180 (13.25%) Finance
12 176 (12.95%) Windows 7
13 162 (11.92%) Degree
14 157 (11.55%) Windows Server 2008
15 155 (11.41%) Linux
16 144 (10.60%) MS Exchange
17 138 (10.15%) .NET
18 137 (10.08%) Analytical Skills
19 135 (9.93%) Oracle
20 120 (8.83%) Citrix
21 103 (7.58%) Windows 8
22 100 (7.36%) VMware Infrastructure
23 99 (7.28%) Windows XP
24 98 (7.21%) Internet
25 97 (7.14%) ERP
25 97 (7.14%) Security Cleared
25 97 (7.14%) Windows Server 2012
26 94 (6.92%) Microsoft Certification
27 93 (6.84%) Service Delivery
28 88 (6.48%) DNS

Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 1 September 2015, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 144 (10.60%) MS Exchange
2 83 (6.11%) SharePoint
3 56 (4.12%) Exchange Server 2010
4 42 (3.09%) IIS
5 36 (2.65%) Apache
6 19 (1.40%) Tomcat
6 19 (1.40%) Oracle Workflow
6 19 (1.40%) Exchange Server 2007
7 15 (1.10%) WebLogic
8 14 (1.03%) Exchange Server 2013
9 13 (0.96%) Blackberry Enterprise Server
10 12 (0.88%) BizTalk Server
11 11 (0.81%) Exchange Server 2000
12 9 (0.66%) SharePoint 2010
13 8 (0.59%) Lync
13 8 (0.59%) SharePoint 2013
14 6 (0.44%) JBoss
15 5 (0.37%) CMS
15 5 (0.37%) NetWeaver
15 5 (0.37%) WebSphere
Applications
1 306 (22.52%) MS Excel
2 248 (18.25%) MS Office
3 17 (1.25%) MS PowerPoint
4 6 (0.44%) Spreadsheet
5 3 (0.22%) InfoPath
6 2 (0.15%) MS Visio
6 2 (0.15%) MS Project
7 1 (0.074%) Photoshop
7 1 (0.074%) Adobe Illustrator
Business Applications
1 54 (3.97%) Oracle EBS
2 49 (3.61%) Oracle EBS R12
3 25 (1.84%) Oracle HRMS
4 19 (1.40%) SAP MM
5 18 (1.32%) Oracle Payroll
6 15 (1.10%) Oracle Procure-to-Pay
7 12 (0.88%) Oracle Receivables
7 12 (0.88%) Oracle Applications
8 11 (0.81%) SAP FI
8 11 (0.81%) SAP SRM
9 10 (0.74%) HFM
10 9 (0.66%) Oracle ERP
10 9 (0.66%) SAP HCM
10 9 (0.66%) Oracle Cash Management
11 8 (0.59%) SAP HR-PA
11 8 (0.59%) SAP HR-PD
11 8 (0.59%) Oracle General Ledger
11 8 (0.59%) SAP Payroll
11 8 (0.59%) SAP FI/CO
11 8 (0.59%) SAP CO
Cloud Services
1 37 (2.72%) Office 365
2 19 (1.40%) SaaS
3 16 (1.18%) SuccessFactors
4 9 (0.66%) Google Analytics
5 7 (0.52%) Amazon AWS
6 3 (0.22%) Microsoft Azure
7 1 (0.074%) Cloud Computing
7 1 (0.074%) PaaS
7 1 (0.074%) IaaS
Communications & Networking
1 98 (7.21%) Internet
2 88 (6.48%) DNS
3 82 (6.03%) Firewall
4 69 (5.08%) TCP/IP
5 66 (4.86%) LAN
6 64 (4.71%) WAN
7 59 (4.34%) DHCP
8 41 (3.02%) VoIP
9 39 (2.87%) VPN
10 37 (2.72%) SMTP
11 31 (2.28%) SAN
12 21 (1.55%) Network Security
13 18 (1.32%) Wi-Fi
14 17 (1.25%) Wireless
15 14 (1.03%) NAS
16 12 (0.88%) VLAN
17 10 (0.74%) Unified Communications
17 10 (0.74%) Ethernet
18 9 (0.66%) IPsec
18 9 (0.66%) SSH
Database & Business Intelligence
1 244 (17.95%) SQL Server
2 54 (3.97%) MySQL
3 38 (2.80%) Oracle Database
4 36 (2.65%) SQL Server Reporting Services
5 34 (2.50%) Relational Database
6 33 (2.43%) SQL Server Integration Services
7 29 (2.13%) SQL Server 2008
8 24 (1.77%) Crystal Reports
8 24 (1.77%) Oracle Reports
9 21 (1.55%) SQL Server 2005
10 20 (1.47%) Oracle BI Publisher
11 18 (1.32%) SQL Server 2012
12 17 (1.25%) Oracle BI EE
13 15 (1.10%) Oracle ODI
14 14 (1.03%) Oracle Database 11g
14 14 (1.03%) SQL Server Analysis Services
15 12 (0.88%) QlikView
16 11 (0.81%) SAP BI
17 9 (0.66%) SAP BW
18 8 (0.59%) Data Warehouse
Development Applications
1 31 (2.28%) Visual Studio
2 20 (1.47%) Toad
3 14 (1.03%) Oracle Forms
3 14 (1.03%) Subversion
4 8 (0.59%) Selenium
5 6 (0.44%) SQL Server Management Studio (SSMS)
6 4 (0.29%) Git (software)
6 4 (0.29%) WebDriver
6 4 (0.29%) JDeveloper
7 2 (0.15%) PowerBuilder
7 2 (0.15%) ERwin
7 2 (0.15%) Bugzilla
7 2 (0.15%) JIRA
7 2 (0.15%) Redmine
8 1 (0.074%) FishEye
8 1 (0.074%) Team Foundation Server
8 1 (0.074%) Eclipse
General
1 180 (13.25%) Finance
2 49 (3.61%) Retail
3 34 (2.50%) German Language
4 33 (2.43%) Front Office
5 32 (2.35%) Telecoms
6 29 (2.13%) Manufacturing
7 21 (1.55%) Marketing
8 13 (0.96%) Publishing
8 13 (0.96%) Banking
8 13 (0.96%) Back Office
9 12 (0.88%) Local Government
10 10 (0.74%) General Ledger
10 10 (0.74%) Italian Language
10 10 (0.74%) French Language
10 10 (0.74%) Law
11 8 (0.59%) Legal
11 8 (0.59%) Spanish Language
12 6 (0.44%) Pharmaceutical
12 6 (0.44%) Billing
12 6 (0.44%) Advertising
Libraries, Frameworks & Software Standards
1 138 (10.15%) .NET
2 46 (3.38%) HTML
2 46 (3.38%) XML
3 42 (3.09%) ASP.NET
4 36 (2.65%) CSS
5 13 (0.96%) .NET Framework
6 12 (0.88%) Web Services
7 11 (0.81%) REST
8 10 (0.74%) WCF
8 10 (0.74%) WF
9 8 (0.59%) jQuery
10 7 (0.52%) Oracle Fusion
10 7 (0.52%) HTML5
10 7 (0.52%) Middleware
11 6 (0.44%) COM
11 6 (0.44%) ASP.NET Web Forms
12 5 (0.37%) SOAP
13 4 (0.29%) ADO.NET
13 4 (0.29%) AngularJS
13 4 (0.29%) 802.1X
Miscellaneous
1 137 (10.08%) Analytical Skills
2 70 (5.15%) Computer Science
3 69 (5.08%) Mathematics
4 41 (3.02%) User Experience
5 40 (2.94%) Physics
6 39 (2.87%) Chemistry
6 39 (2.87%) Management Information System
7 29 (2.13%) Data Centre
8 25 (1.84%) Blackberry
9 21 (1.55%) Replication
10 19 (1.40%) EPoS
10 19 (1.40%) Video Conferencing
11 14 (1.03%) Fat Client
11 14 (1.03%) Life Science
11 14 (1.03%) Client/Server
11 14 (1.03%) Thin Client
12 11 (0.81%) NHS
13 8 (0.59%) iPhone
13 8 (0.59%) iPad
13 8 (0.59%) Digital Media
Operating Systems
1 556 (40.91%) Windows
2 176 (12.95%) Windows 7
3 157 (11.55%) Windows Server 2008
4 155 (11.41%) Linux
5 103 (7.58%) Windows 8
6 99 (7.28%) Windows XP
7 97 (7.14%) Windows Server 2012
8 73 (5.37%) UNIX
9 64 (4.71%) Windows Server 2003
10 31 (2.28%) Windows 2000 Server
11 15 (1.10%) Windows Vista
12 14 (1.03%) Apple iOS
13 11 (0.81%) Android
14 9 (0.66%) Solaris
15 7 (0.52%) Mac OS X
16 6 (0.44%) AIX
17 5 (0.37%) Red Hat Enterprise Linux
18 4 (0.29%) Windows Mobile
19 3 (0.22%) CentOS
19 3 (0.22%) Ubuntu
Processes & Methodologies
1 276 (20.31%) ITIL
2 97 (7.14%) ERP
3 93 (6.84%) Service Delivery
4 63 (4.64%) Project Management
5 62 (4.56%) Business Intelligence
6 60 (4.42%) Service Management
7 55 (4.05%) CRM
7 55 (4.05%) Incident Management
8 54 (3.97%) Time Management
9 45 (3.31%) Workflow
10 44 (3.24%) Change Management
10 44 (3.24%) Software Engineering
11 42 (3.09%) Problem Management
12 40 (2.94%) User Acceptance Testing
12 40 (2.94%) Agile Software Development
13 36 (2.65%) Migration
14 33 (2.43%) Mentoring
15 32 (2.35%) Line Management
15 32 (2.35%) Procure-to-pay
16 30 (2.21%) ITSM
Programming Languages
1 489 (35.98%) SQL
2 78 (5.74%) C#
3 69 (5.08%) VB
4 68 (5.00%) Java
5 61 (4.49%) VB.NET
6 52 (3.83%) T-SQL
7 46 (3.38%) JavaScript
8 36 (2.65%) PL/SQL
9 24 (1.77%) PowerShell
10 23 (1.69%) Shell Script
11 18 (1.32%) PHP
12 14 (1.03%) C
13 13 (0.96%) VB6
14 11 (0.81%) C++
15 10 (0.74%) Python
16 9 (0.66%) VBA
16 9 (0.66%) Perl
17 6 (0.44%) VBScript
18 4 (0.29%) F#
19 3 (0.22%) Bash Shell
Qualifications
1 162 (11.92%) Degree
2 97 (7.14%) Security Cleared
3 94 (6.92%) Microsoft Certification
4 83 (6.11%) SC Cleared
5 47 (3.46%) MCP
6 44 (3.24%) CCNA
6 44 (3.24%) Cisco Certification
7 39 (2.87%) MCSE
8 30 (2.21%) ITIL Certification
9 27 (1.99%) MCITP
10 26 (1.91%) ITIL Foundation Certificate
11 25 (1.84%) MCSA
12 14 (1.03%) A+ Certification
13 11 (0.81%) VMware Certified Professional (VCP)
14 10 (0.74%) MOS
14 10 (0.74%) MCTS
15 8 (0.59%) AAT
16 7 (0.52%) CCNP
17 6 (0.44%) ACCA
18 5 (0.37%) PRINCE2 Certification
Quality Assurance & Compliance
1 198 (14.57%) SLA
2 21 (1.55%) QA
3 15 (1.10%) ISO/IEC 27001
4 4 (0.29%) ISO 9001
5 3 (0.22%) Sarbanes-Oxley
6 2 (0.15%) JSP 440
7 1 (0.074%) HL7
7 1 (0.074%) ISO 9000
System Software
1 334 (24.58%) Active Directory
2 100 (7.36%) VMware Infrastructure
3 65 (4.78%) Hyper-V
4 33 (2.43%) IMail Server
5 23 (1.69%) vSphere
6 15 (1.10%) Terminal Services
7 13 (0.96%) XenApp
8 8 (0.59%) vCloud
9 5 (0.37%) XenDesktop
9 5 (0.37%) VMware ESXi
10 4 (0.29%) Firmware
10 4 (0.29%) VMware ESX
11 3 (0.22%) Tivoli Workload Scheduler
12 2 (0.15%) Terminal Server
12 2 (0.15%) Squid
12 2 (0.15%) XenServer
12 2 (0.15%) Forefront TMG
12 2 (0.15%) qmail
12 2 (0.15%) Microsoft Virtual Server
13 1 (0.074%) Citrix Presentation Server
Systems Management
1 26 (1.91%) SCCM
2 7 (0.52%) SCOM
3 3 (0.22%) SCVMM
3 3 (0.22%) ZABBIX
3 3 (0.22%) Tivoli
3 3 (0.22%) Nagios
3 3 (0.22%) Backup Exec
3 3 (0.22%) HP Quality Center
3 3 (0.22%) SCSM
3 3 (0.22%) logstash
3 3 (0.22%) WSUS
4 2 (0.15%) Graphite
4 2 (0.15%) collectd
4 2 (0.15%) Puppet
4 2 (0.15%) FortiGate
4 2 (0.15%) WMI
4 2 (0.15%) Cacti
4 2 (0.15%) Ganglia
5 1 (0.074%) Norton AntiVirus
5 1 (0.074%) OpenView Configuration Management
Vendors
1 492 (36.20%) Microsoft
2 191 (14.05%) VMware
3 135 (9.93%) Oracle
4 120 (8.83%) Citrix
5 76 (5.59%) SAP
6 73 (5.37%) Cisco
7 37 (2.72%) HP
8 33 (2.43%) Ariba
9 32 (2.35%) Dell
10 26 (1.91%) Remedy
11 17 (1.25%) NetApp
12 16 (1.18%) IBM
13 14 (1.03%) Cognos
14 13 (0.96%) Informatica
14 13 (0.96%) Sophos
14 13 (0.96%) Google
14 13 (0.96%) Veeam
15 12 (0.88%) ServiceNow
15 12 (0.88%) JD Edwards
15 12 (0.88%) Avaya
Tunbridge Wells, Kent
Complete Tech Limited
Salary: From £45,000 to £55,000 per annum + Benefits
Posted: 38 minutes ago
Farnham, Surrey
Ashdown IT
Salary: £23000 - £29000 per annum + benefits + training
Posted: 1 hour ago
Richmond, Surrey
Understanding Recruitment
Salary: £38000 - £42000 per annum + benefits
Posted: 2 hours ago
Hampshire
LA International
Salary: £38000 - £45000 per annum + company benefits
Posted: 3 hours ago
Woking, Surrey
Evolution Recruitment Solutions
Salary: 25,000-32,000
Posted: 4 hours ago
Guildford, Surrey
Zorba Consulting Limited
Salary: £22k - 25k per year + benefits
Posted: 9 hours ago
Reading, Berkshire
Experis Ltd
Salary: £35000 - £45000 per annum
Posted: Yesterday
Crawley, West Sussex
ARC IT Recruitment Ltd
Salary: £35000 Per Annum Good Benefits
Posted: 3 days ago
Oxfordshire
Senitor Associates
Salary: £25000 per annum
Posted: 3 days ago
Berkshire
Ashdown IT
Salary: £22000 - £25000 per annum
Posted: 3 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £38000 - £45000 per annum + 26 days holiday, Medical, Pension
Posted: 3 days ago
Portsmouth, Hampshire
Understanding Recruitment
Salary: £30000 - £35000 per annum + benefits
Posted: 4 days ago
Guildford, Surrey
Millshill Recruitment Ltd
Salary: From £30,000 to £35,000 per annum + Bens
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Quindell Resourcing Limited
Salary: Benefits
Posted: 4 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £30,000 to £34,000 per annum + bonus + 29 days + share ops scheme
Posted: 4 days ago
Maidenhead, Berkshire
Redrock Consulting Ltd
Salary: £17000 - £25000 per annum + excellent training
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Quindell Resourcing
Salary: From £22,000 to £28,000 per annum £22-28k plus bens
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £22,000 per annum plus on-call Allowance + benefits
Posted: 4 days ago
Guildford, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £36000.00 per annum + benefits
Posted: 4 days ago
Oxford, Oxfordshire
Senitor Associates
Salary: £25000 per annum
Posted: 4 days ago