The statistics below represent IT jobs advertised across the South East region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 May 2016 with a comparison to same period over 2 years.

3 months to
4 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 76 100 114
Rank change year-on-year
+24 +14
Permanent jobs requiring a Support Analyst 707 651 612
As % of all permanent IT jobs located in the South East 3.69% 3.06% 2.60%
As % of the Job Titles category 3.80% 3.16% 2.70%
Number of salaries quoted 631 574 538
Median salary £30,000 £26,500 £28,500
Median salary % change year-on-year
+13.20% -7.01%
90% offered a salary of more than £22,000 £20,250 £21,000
10% offered a salary of more than £45,000 £42,500 £40,500
UK excluding London median salary £27,500 £27,000 £27,500
% change year-on-year
+1.85% -1.81%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18585 20615 22693
As % of all permanent IT jobs located in the South East 96.88% 96.93% 96.43%
Number of salaries quoted 15815 16468 18150
Median salary £42,500 £42,500 £42,500
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South East region.

Support Analyst Salary Trend in the South East

Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Support Analyst across the South East region over the 3 months to 4 May 2016.

Support Analyst Salary Histogram in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 4 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +1 172 £28,000 +1.81% 11
Berkshire +62 136 £32,500 +13.04% 11
Hampshire 0 112 £32,500 +30.00% 13
West Sussex +8 65 £34,500 +25.45% 5
Oxfordshire +4 65 £31,000 +18.09% 8
Kent +2 54 £26,000 +4.00% 2
East Sussex +18 53 £25,000 - 4
Buckinghamshire +7 41 £28,000 -2.60% 6
Middlesex +17 9 £38,500 -3.75%
Sussex - 5 £47,000 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 4 May 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Support Analyst in the job title.

1 652 (48.22%) Windows
2 531 (39.28%) Microsoft
3 418 (30.92%) Active Directory
4 364 (26.92%) SQL
5 345 (25.52%) MS Excel
6 313 (23.15%) ITIL
7 296 (21.89%) Windows Server
8 257 (19.01%) MS Office
9 249 (18.42%) SQL Server
10 237 (17.53%) Finance
11 204 (15.09%) Windows Server 2008
12 202 (14.94%) MS Exchange
13 197 (14.57%) Windows 7
14 183 (13.54%) Windows Server 2012
15 178 (13.17%) VMware
16 169 (12.50%) SLA
17 162 (11.98%) .NET
18 157 (11.61%) Citrix
19 151 (11.17%) Degree
20 134 (9.91%) Oracle
21 131 (9.69%) Firewall
22 127 (9.39%) IIS
23 123 (9.10%) Office 365
24 118 (8.73%) Microsoft Certification
25 111 (8.21%) Windows 8
26 106 (7.84%) JavaScript
27 101 (7.47%) SharePoint
28 90 (6.66%) DNS
29 89 (6.58%) CRM
30 88 (6.51%) ERP

Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 202 (14.94%) MS Exchange
2 127 (9.39%) IIS
3 101 (7.47%) SharePoint
4 87 (6.43%) Exchange Server 2010
5 54 (3.99%) WebSphere
6 53 (3.92%) Exchange Server 2013
7 44 (3.25%) Tomcat
8 43 (3.18%) Exchange Server 2007
9 32 (2.37%) Skype for Business
10 31 (2.29%) Apache
11 18 (1.33%) JBoss
12 17 (1.26%) SharePoint 2010
13 14 (1.04%) BizTalk Server
13 14 (1.04%) WebLogic
14 13 (0.96%) Oracle HTTP Server
15 11 (0.81%) Blackberry Enterprise Server
16 9 (0.67%) Exchange Server 2000
16 9 (0.67%) SAS
17 8 (0.59%) SharePoint 2013
18 7 (0.52%) Exchange Server 2003
Applications
1 345 (25.52%) MS Excel
2 257 (19.01%) MS Office
3 33 (2.44%) MS PowerPoint
4 8 (0.59%) MS Visio
5 6 (0.44%) MS Project
6 3 (0.22%) Spreadsheet
7 2 (0.15%) SOLIDWORKS
8 1 (0.074%) Acrobat
8 1 (0.074%) AutoCAD
Business Applications
1 42 (3.11%) Dynamics CRM
2 15 (1.11%) Dynamics NAV
3 14 (1.04%) JDE EnterpriseOne
4 13 (0.96%) Oracle Applications
5 12 (0.89%) BusinessWare
6 11 (0.81%) Oracle EBS
7 10 (0.74%) Dynamics AX
7 10 (0.74%) SAP SRM
8 9 (0.67%) SAP HR
9 8 (0.59%) SAP CO
9 8 (0.59%) SAP FI
9 8 (0.59%) SAP FI/CO
9 8 (0.59%) SAP HCM
10 7 (0.52%) Oracle EBS R12
11 6 (0.44%) Dynamics GP
11 6 (0.44%) Salesforce.com CRM
12 4 (0.30%) Adobe Campaign
12 4 (0.30%) Hyperion Planning
13 3 (0.22%) Remedy ITSM
13 3 (0.22%) SAP BPC
Cloud Services
1 123 (9.10%) Office 365
2 57 (4.22%) SaaS
3 29 (2.14%) Google Apps
4 23 (1.70%) Amazon AWS
5 18 (1.33%) SuccessFactors
6 15 (1.11%) Microsoft Azure
7 3 (0.22%) Dropbox
8 1 (0.074%) Azure Active Directory
8 1 (0.074%) Cloud Computing
Communications & Networking
1 131 (9.69%) Firewall
2 90 (6.66%) DNS
3 86 (6.36%) TCP/IP
4 60 (4.44%) VPN
5 56 (4.14%) DHCP
6 55 (4.07%) LAN
7 53 (3.92%) SAN
8 44 (3.25%) WAN
9 38 (2.81%) Internet
10 33 (2.44%) VoIP
11 22 (1.63%) SSL
12 21 (1.55%) SMTP
13 19 (1.41%) NAS
13 19 (1.41%) VLAN
14 15 (1.11%) Extranet
14 15 (1.11%) HTTP
14 15 (1.11%) Wireless
15 13 (0.96%) LDAP
15 13 (0.96%) Network Security
15 13 (0.96%) S/MIME
Database & Business Intelligence
1 249 (18.42%) SQL Server
2 32 (2.37%) SQL Server 2008
3 31 (2.29%) MySQL
4 27 (2.00%) Oracle Database
5 26 (1.92%) BusinessObjects
6 22 (1.63%) Relational Database
6 22 (1.63%) SQL Server 2005
7 19 (1.41%) Data Warehouse
8 17 (1.26%) SQL Server Reporting Services
9 13 (0.96%) RDBMS
10 10 (0.74%) SAP BI
10 10 (0.74%) SAP BW
11 8 (0.59%) Crystal Reports
11 8 (0.59%) Oracle Database 11g
11 8 (0.59%) SQL Server 2012
12 7 (0.52%) FileMaker
13 6 (0.44%) BusinessObjects Web Intelligence
13 6 (0.44%) QlikView
14 4 (0.30%) Essbase
14 4 (0.30%) Oracle ODI
Development Applications
1 28 (2.07%) Toad
2 20 (1.48%) JIRA
3 9 (0.67%) Visual Studio
4 7 (0.52%) Jenkins
4 7 (0.52%) Team Foundation Server
5 5 (0.37%) Eclipse
5 5 (0.37%) SQL Server Management Studio (SSMS)
6 3 (0.22%) ClearCase
6 3 (0.22%) Subversion
7 1 (0.074%) Introscope
General
1 237 (17.53%) Finance
2 50 (3.70%) Retail
3 44 (3.25%) German Language
3 44 (3.25%) Manufacturing
4 36 (2.66%) Telecoms
5 28 (2.07%) French Language
6 23 (1.70%) Banking
7 20 (1.48%) Advertising
7 20 (1.48%) Pharmaceutical
8 14 (1.04%) Spanish Language
9 11 (0.81%) Legal
10 10 (0.74%) Billing
10 10 (0.74%) Local Government
11 9 (0.67%) Law
11 9 (0.67%) Marketing
12 7 (0.52%) Dutch Language
12 7 (0.52%) Italian Language
13 6 (0.44%) Electronics
13 6 (0.44%) Publishing
14 4 (0.30%) Automotive
Libraries, Frameworks & Software Standards
1 162 (11.98%) .NET
2 72 (5.33%) HTML
2 72 (5.33%) XML
3 59 (4.36%) CSS
4 58 (4.29%) ASP.NET
5 50 (3.70%) Web Services
6 31 (2.29%) ASP.NET MVC
7 30 (2.22%) Middleware
8 28 (2.07%) WebSphere MQ
9 21 (1.55%) ASP.NET Web Forms
10 20 (1.48%) ASP.NET MVC 4
10 20 (1.48%) ASP.NET MVC 5
11 18 (1.33%) EDI
12 12 (0.89%) .NET Framework
13 11 (0.81%) LAMP
13 11 (0.81%) WCF
14 9 (0.67%) XSLT
15 8 (0.59%) Software Packaging
16 7 (0.52%) SOAP
17 6 (0.44%) J2EE
Miscellaneous
1 79 (5.84%) Analytical Skills
2 62 (4.59%) Computer Science
3 55 (4.07%) Enterprise Software
4 44 (3.25%) Driving Licence
5 43 (3.18%) Blackberry
6 38 (2.81%) Management Information System
7 31 (2.29%) Clustering
8 26 (1.92%) Data Centre
9 24 (1.78%) Replication
10 21 (1.55%) EPoS
11 19 (1.41%) Mathematics
11 19 (1.41%) User Experience
12 18 (1.33%) Video Conferencing
13 16 (1.18%) Smartphone
14 15 (1.11%) Chemistry
14 15 (1.11%) Fat Client
14 15 (1.11%) Thin Client
15 11 (0.81%) Client/Server
15 11 (0.81%) Mobile App
16 10 (0.74%) iPad
Operating Systems
1 652 (48.22%) Windows
2 296 (21.89%) Windows Server
3 204 (15.09%) Windows Server 2008
4 197 (14.57%) Windows 7
5 183 (13.54%) Windows Server 2012
6 111 (8.21%) Windows 8
7 83 (6.14%) Windows XP
8 61 (4.51%) Linux
8 61 (4.51%) Windows Server 2003
9 48 (3.55%) Unix
10 47 (3.48%) Android
11 44 (3.25%) Apple iOS
12 30 (2.22%) Windows 10
13 21 (1.55%) Red Hat Enterprise Linux
14 20 (1.48%) Windows 2000 Server
15 13 (0.96%) AIX
16 9 (0.67%) Windows Vista
17 3 (0.22%) Solaris
17 3 (0.22%) SUSE
17 3 (0.22%) Windows Mobile
Processes & Methodologies
1 313 (23.15%) ITIL
2 89 (6.58%) CRM
3 88 (6.51%) ERP
3 88 (6.51%) Service Delivery
4 71 (5.25%) Service Management
5 54 (3.99%) Root Cause Analysis
6 49 (3.62%) Project Management
7 45 (3.33%) Change Management
7 45 (3.33%) Problem Management
8 44 (3.25%) Incident Management
9 41 (3.03%) Agile Software Development
9 41 (3.03%) Business Intelligence
10 40 (2.96%) ETL
11 37 (2.74%) ITSM
12 35 (2.59%) MVC
13 33 (2.44%) Release Management
14 31 (2.29%) Disaster Recovery
14 31 (2.29%) Time Management
14 31 (2.29%) UML
14 31 (2.29%) Waterfall
Programming Languages
1 364 (26.92%) SQL
2 106 (7.84%) JavaScript
3 78 (5.77%) PowerShell
4 75 (5.55%) Java
5 63 (4.66%) C#
6 38 (2.81%) VBScript
7 37 (2.74%) VB
8 30 (2.22%) Perl
9 21 (1.55%) PHP
10 18 (1.33%) VB.NET
11 14 (1.04%) PL/SQL
11 14 (1.04%) Shell Script
12 11 (0.81%) T-SQL
13 9 (0.67%) C
14 8 (0.59%) Python
15 4 (0.30%) Bash Shell
15 4 (0.30%) VB6
16 3 (0.22%) VBA
17 2 (0.15%) ABAP
17 2 (0.15%) C++
Qualifications
1 151 (11.17%) Degree
2 118 (8.73%) Microsoft Certification
3 81 (5.99%) Security Cleared
4 62 (4.59%) SC Cleared
5 59 (4.36%) MCP
6 56 (4.14%) MCSE
7 45 (3.33%) Cisco Certification
8 39 (2.88%) CCNA
9 31 (2.29%) MCSA
10 28 (2.07%) MCDST
11 24 (1.78%) ITIL Foundation Certificate
12 18 (1.33%) MOS
13 17 (1.26%) ITIL Certification
13 17 (1.26%) MCITP
14 15 (1.11%) VMware Certified Professional (VCP)
15 10 (0.74%) A+ Certification
15 10 (0.74%) MCTS
16 8 (0.59%) Citrix Certification
17 7 (0.52%) PhD
18 6 (0.44%) CCA
Quality Assurance & Compliance
1 169 (12.50%) SLA
2 14 (1.04%) ISO/IEC 27001
3 11 (0.81%) Data Quality
3 11 (0.81%) QA
4 10 (0.74%) Sarbanes-Oxley
5 9 (0.67%) ISO/IEC 20000
6 1 (0.074%) GxP
6 1 (0.074%) ISO 9001
6 1 (0.074%) PMBOK
System Software
1 418 (30.92%) Active Directory
2 77 (5.70%) XenApp
3 75 (5.55%) VMware Infrastructure
4 68 (5.03%) Hyper-V
5 35 (2.59%) vSphere
6 31 (2.29%) XenDesktop
7 26 (1.92%) VMware ESX
8 17 (1.26%) Microsoft App-V
9 14 (1.04%) IMail Server
10 13 (0.96%) Oracle RAC
11 12 (0.89%) Terminal Services
12 10 (0.74%) Samba
13 9 (0.67%) VMware Workstation
14 6 (0.44%) Citrix Presentation Server
15 5 (0.37%) VMware ESXi
16 4 (0.30%) Terminal Server
16 4 (0.30%) XenServer
17 3 (0.22%) Microsoft Virtual Server
18 2 (0.15%) DFS Replication
19 1 (0.074%) EMC RecoverPoint
Systems Management
1 71 (5.25%) SCCM
2 44 (3.25%) Backup Exec
3 39 (2.88%) WSUS
4 23 (1.70%) Puppet
5 15 (1.11%) SCOM
6 13 (0.96%) OpenAM
7 7 (0.52%) DatAdvantage
8 6 (0.44%) Cisco CUCM
9 5 (0.37%) FortiGate
9 5 (0.37%) Nagios
10 4 (0.30%) Norton AntiVirus
11 3 (0.22%) HP Quality Center
12 2 (0.15%) Business Desktop Deployment
12 2 (0.15%) EdgeSight
12 2 (0.15%) Systems Management Server (SMS)
12 2 (0.15%) Tivoli
13 1 (0.074%) AirWatch
13 1 (0.074%) EMC VPLEX
13 1 (0.074%) Microsoft Data Protection Manager
13 1 (0.074%) Symantec Enterprise Vault
Vendors
1 531 (39.28%) Microsoft
2 178 (13.17%) VMware
3 157 (11.61%) Citrix
4 134 (9.91%) Oracle
5 76 (5.62%) IBM
6 74 (5.47%) HP
7 66 (4.88%) Cisco
8 50 (3.70%) SAP
9 37 (2.74%) Dell
10 35 (2.59%) Google
11 27 (2.00%) Symantec
12 24 (1.78%) EMC
13 23 (1.70%) Avaya
13 23 (1.70%) Red Hat
14 22 (1.63%) Veeam
15 21 (1.55%) JD Edwards
16 19 (1.41%) Juniper
17 17 (1.26%) Ariba
17 17 (1.26%) Hyperion
17 17 (1.26%) Salesforce.com
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum + Excellent Company Benefits + Train
Posted: 2 hours ago
Dartford, Kent
Ashdown IT
Salary: £40000 per annum
Posted: 6 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Negotiable on skills and experience
Posted: Yesterday
Woking, Surrey
Haybrook IT Resourcing Ltd
Salary: Up to £28,000 per annum + benefits + career progression
Posted: Yesterday
Tonbridge, Kent
Latcom Ltd
Salary: From £28,000 to £30,000 per annum
Posted: Yesterday
High Wycombe, Buckinghamshire
Understanding Recruitment
Salary: £20000.00 - £23000.00 per annum
Posted: Yesterday
Eastleigh, Hampshire
The People Network
Salary: £30000 - £40000 per annum + benefits
Posted: Yesterday
Surrey
Ashdown IT
Salary: £37000 per annum
Posted: Yesterday
Camberley, Surrey
Metaskil
Salary: £Competitive
Posted: Yesterday
Reading, Berkshire
Verticality Ltd
Salary: £45000 - £55000 per annum
Posted: Yesterday
Goring, Oxfordshire
Serversys Limited
Posted: Yesterday
Newbury, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £28000 per day + Dep on Experience
Posted: Yesterday
Slough, Berkshire
TD Group
Salary: From £40,000 to £50,000 per annum plus package (Car, Pension, 25 days
Posted: Yesterday
Bracknell, Berkshire
The Career Boutique
Posted: Yesterday
Guildford, Surrey
Evolution Recruitment Solutions
Salary: 23,000 - 27,000 + on - call allowance
Posted: 2 days ago
High Wycombe, Buckinghamshire
AWD Recruitment
Salary: up to £32,000 per annum
Posted: 4 days ago
West Sussex
ARC IT Recruitment Ltd
Salary: £40000 Per Annum
Posted: 4 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: From £20,000 to £25,000 per annum
Posted: 4 days ago
Basingstoke, Hampshire
Capita Resourcing - IT Resourcing
Salary: £25000 - £30000 per annum + Benefits
Posted: 4 days ago
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: From £33,000 to £35,000 per annum Plus Bonus and Benefits
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Oscar
Salary: £26000 - £30000 per annum + Benefits
Posted: 5 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: From £20,000 to £30,000 per annum
Posted: 5 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £38,000 per annum
Posted: 5 days ago
Horsham, West Sussex
ninesharp
Salary: £35000 - £40000 per annum + excellent benefits, pension etc
Posted: 5 days ago
Abingdon, Oxfordshire
Bluetownonline
Salary: £20000 per annum
Posted: 5 days ago
Basingstoke, Hampshire
Capita Resourcing - IT Resourcing
Salary: £18000 - £20000 per annum + benefits
Posted: 5 days ago
Abingdon, Oxfordshire
Rockfield
Salary: From £28,000 to £35,000 per annum including pension, profit share
Posted: 5 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £23K Plus Benefits
Posted: 5 days ago
Sutton, Surrey
Energon People
Salary: £28000 - £32000 per annum
Posted: 6 days ago
Weybridge, Surrey
Connectus
Salary: £26000 - £28000 per annum
Posted: 6 days ago