The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 81 78 87
Rank change year-on-year
-3 +9
Permanent jobs requiring a Support Analyst 757 754 697
As % of all permanent IT jobs located in the South East 3.39% 3.40% 2.99%
As % of the Job Titles category 3.57% 3.58% 3.13%
Number of salaries quoted 704 685 592
Average salary £27,500 £30,000 £32,000
Average salary % change year-on-year
-8.33% -6.25%
90% offered a salary of more than £21,000 £21,000 £22,000
10% offered a salary of more than £40,650 £42,500 £42,500
UK excluding London average salary £27,000 £27,500 £30,000
% change year-on-year
-1.81% -8.33%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21190 21060 22294
As % of all permanent IT jobs located in the South East 94.81% 94.98% 95.52%
Number of salaries quoted 17003 17413 19031
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
England

Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South East region.

Support Analyst Salary Trend in the South East

Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Support Analyst across the South East region over the 3 months to 22 July 2014.

Support Analyst Salary Histogram in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +19 182 £30,000 +3.44% 11
Berkshire -3 143 £26,750 -23.57% 13
Hampshire -36 100 £28,000 -13.84% 11
East Sussex +45 83 £25,000 -7.40% 3
Buckinghamshire -4 77 £28,000 +2.75% 8
West Sussex -20 63 £29,000 -8.66%
Oxfordshire +23 62 £26,000 +4.00% 9
Kent +24 53 £24,750 -10.00% 3
Middlesex +8 4 £32,500 -28.17%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 22 July 2014, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 722 (52.93%) Windows
2 568 (41.64%) Microsoft
3 443 (32.48%) SQL
4 411 (30.13%) MS Excel
5 335 (24.56%) ITIL
6 320 (23.46%) Active Directory
7 310 (22.73%) MS Office
8 235 (17.23%) SQL Server
9 210 (15.40%) Windows Server 2008
10 208 (15.25%) Finance
11 191 (14.00%) Windows 7
12 187 (13.71%) SLA
13 182 (13.34%) Degree
14 176 (12.90%) Windows Server 2003
15 170 (12.46%) Windows XP
16 167 (12.24%) MS Exchange
17 162 (11.88%) VMware
18 146 (10.70%) Linux
19 145 (10.63%) Citrix
20 142 (10.41%) TCP/IP
21 133 (9.75%) Oracle
22 118 (8.65%) Firewall
23 115 (8.43%) Internet
24 105 (7.70%) Microsoft Certification
25 99 (7.26%) DNS
25 99 (7.26%) Computer Science
26 98 (7.18%) .NET
27 93 (6.82%) DHCP
28 89 (6.52%) IIS
29 86 (6.30%) HTML

Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 22 July 2014, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 167 (12.24%) MS Exchange
2 89 (6.52%) IIS
3 47 (3.45%) SharePoint
4 44 (3.23%) Exchange Server 2010
5 32 (2.35%) Exchange Server 2007
6 29 (2.13%) Exchange Server 2003
7 24 (1.76%) Apache
8 22 (1.61%) IBM Notes
9 20 (1.47%) Blackberry Enterprise Server
9 20 (1.47%) Tomcat
10 18 (1.32%) Exchange Server 2013
11 15 (1.10%) Lync
12 11 (0.81%) Lotus Domino
13 9 (0.66%) SharePoint 2010
14 8 (0.59%) Oracle Workflow
15 7 (0.51%) NetWeaver
15 7 (0.51%) MS Project Server
16 6 (0.44%) Exchange Server 2000
17 5 (0.37%) SharePoint Server
18 4 (0.29%) WebSphere
Applications
1 411 (30.13%) MS Excel
2 310 (22.73%) MS Office
3 34 (2.49%) MS PowerPoint
4 17 (1.25%) MS Project
5 13 (0.95%) MS Visio
6 4 (0.29%) AutoCAD
7 3 (0.22%) Spreadsheet
8 2 (0.15%) InfoPath
8 2 (0.15%) QuarkXPress
8 2 (0.15%) Photoshop
Business Applications
1 40 (2.93%) Oracle EBS
2 32 (2.35%) Oracle EBS R12
3 25 (1.83%) Oracle Receivables
4 23 (1.69%) Oracle General Ledger
5 22 (1.61%) Oracle Payables
6 15 (1.10%) Oracle Cash Management
7 14 (1.03%) Oracle Financials
8 11 (0.81%) Oracle Applications
8 11 (0.81%) Oracle Subledger Accounting
9 9 (0.66%) Dynamics AX
10 8 (0.59%) Dynamics CRM
10 8 (0.59%) arcHouse
10 8 (0.59%) Academy Housing
11 7 (0.51%) SAP FI
11 7 (0.51%) SAP FI/CO
11 7 (0.51%) SAP CO
11 7 (0.51%) Oracle Assets
12 6 (0.44%) Remedy ITSM
12 6 (0.44%) Oracle HRMS
12 6 (0.44%) Oracle 11i
Cloud Services
1 39 (2.86%) SaaS
2 11 (0.81%) Microsoft Azure
3 9 (0.66%) Office 365
4 6 (0.44%) IaaS
5 5 (0.37%) PaaS
6 2 (0.15%) Cloud Computing
Communications & Networking
1 142 (10.41%) TCP/IP
2 118 (8.65%) Firewall
3 115 (8.43%) Internet
4 99 (7.26%) DNS
5 93 (6.82%) DHCP
6 73 (5.35%) LAN
7 67 (4.91%) WAN
8 63 (4.62%) VPN
9 44 (3.23%) VoIP
10 42 (3.08%) SAN
11 37 (2.71%) Wireless
12 36 (2.64%) SMTP
13 33 (2.42%) FTP
14 24 (1.76%) VLAN
15 20 (1.47%) DMZ
16 18 (1.32%) Wi-Fi
17 17 (1.25%) Ethernet
17 17 (1.25%) Network Security
18 12 (0.88%) Broadband
19 11 (0.81%) NAS
Database & Business Intelligence
1 235 (17.23%) SQL Server
2 79 (5.79%) SQL Server Reporting Services
3 54 (3.96%) Relational Database
4 50 (3.67%) SQL Server Integration Services
5 39 (2.86%) SQL Server 2008
6 30 (2.20%) SQL Server 2005
7 29 (2.13%) MySQL
8 26 (1.91%) Crystal Reports
9 20 (1.47%) Oracle Reports
10 18 (1.32%) MS Access
11 15 (1.10%) RDBMS
12 14 (1.03%) SQL Server Analysis Services
13 10 (0.73%) Oracle Discoverer
14 9 (0.66%) Oracle Database
14 9 (0.66%) SQL Server 2012
15 8 (0.59%) DB2
16 6 (0.44%) MaxDB
16 6 (0.44%) Oracle Database 11g
16 6 (0.44%) SAP BI
16 6 (0.44%) SAP BW
Development Applications
1 25 (1.83%) Visual Studio
2 20 (1.47%) Team Foundation Server
3 19 (1.39%) SQL Server Management Studio (SSMS)
4 11 (0.81%) Oracle Forms
5 10 (0.73%) Git (software)
6 3 (0.22%) Talend Open Studio
7 2 (0.15%) Dreamweaver
8 1 (0.073%) Eclipse
8 1 (0.073%) Toad
8 1 (0.073%) JUnit
8 1 (0.073%) ClearQuest
8 1 (0.073%) JIRA
8 1 (0.073%) Selenium
8 1 (0.073%) Oracle APEX
8 1 (0.073%) Jenkins
8 1 (0.073%) FishEye
General
1 208 (15.25%) Finance
2 54 (3.96%) Front Office
3 50 (3.67%) Retail
4 41 (3.01%) German Language
5 38 (2.79%) French Language
6 23 (1.69%) Law
6 23 (1.69%) Telecoms
7 22 (1.61%) Dutch Language
8 19 (1.39%) Manufacturing
9 16 (1.17%) Legal
10 14 (1.03%) Marketing
11 13 (0.95%) General Ledger
12 10 (0.73%) Financial Institution
13 9 (0.66%) Banking
13 9 (0.66%) Electronics
14 8 (0.59%) Back Office
14 8 (0.59%) Advertising
15 7 (0.51%) Publishing
16 6 (0.44%) Aerospace
16 6 (0.44%) Local Government
Libraries, Frameworks & Software Standards
1 98 (7.18%) .NET
2 86 (6.30%) HTML
3 49 (3.59%) CSS
4 46 (3.37%) XML
5 37 (2.71%) ASP.NET
6 20 (1.47%) SOAP
7 17 (1.25%) jQuery
8 15 (1.10%) J2EE
9 13 (0.95%) Web Services
9 13 (0.95%) Hibernate
10 12 (0.88%) Spring
11 10 (0.73%) ASP.NET Web Forms
11 10 (0.73%) WCF
11 10 (0.73%) JSON
11 10 (0.73%) Struts
11 10 (0.73%) Middleware
12 9 (0.66%) ASP.NET MVC
13 8 (0.59%) LAMP
14 7 (0.51%) ASP.NET Web API
15 6 (0.44%) XPages
Miscellaneous
1 99 (7.26%) Computer Science
2 34 (2.49%) Mathematics
2 34 (2.49%) Management Information System
2 34 (2.49%) Blackberry
3 24 (1.76%) Clustering
4 19 (1.39%) Statistics
5 17 (1.25%) EPoS
6 14 (1.03%) Replication
7 13 (0.95%) LIMS
8 10 (0.73%) Fat Client
8 10 (0.73%) Thin Client
9 9 (0.66%) Client/Server
9 9 (0.66%) Xbox
10 8 (0.59%) Open Source
10 8 (0.59%) Physics
11 7 (0.51%) Video Conferencing
12 6 (0.44%) Mobile App
12 6 (0.44%) Enterprise Software
13 5 (0.37%) Derivative
14 4 (0.29%) Social Media
Operating Systems
1 722 (52.93%) Windows
2 210 (15.40%) Windows Server 2008
3 191 (14.00%) Windows 7
4 176 (12.90%) Windows Server 2003
5 170 (12.46%) Windows XP
6 146 (10.70%) Linux
7 80 (5.87%) Windows Server 2012
8 74 (5.43%) Windows 8
9 60 (4.40%) UNIX
10 18 (1.32%) Windows Vista
11 16 (1.17%) Windows 2000 Server
12 11 (0.81%) Windows 2000
13 9 (0.66%) Mac OS X
13 9 (0.66%) Red Hat Enterprise Linux
14 7 (0.51%) Mac OS
15 6 (0.44%) Android
16 4 (0.29%) CentOS
16 4 (0.29%) Solaris
17 3 (0.22%) Windows Mobile
18 1 (0.073%) AIX
Processes & Methodologies
1 335 (24.56%) ITIL
2 66 (4.84%) Service Delivery
3 62 (4.55%) CRM
4 61 (4.47%) Service Management
5 59 (4.33%) Software Engineering
6 42 (3.08%) Project Management
7 38 (2.79%) Continuous Improvement
8 36 (2.64%) ITSM
9 34 (2.49%) E-Commerce
10 33 (2.42%) Business Intelligence
11 29 (2.13%) ERP
11 29 (2.13%) Change Management
12 28 (2.05%) Incident Management
13 27 (1.98%) Time Management
14 26 (1.91%) Problem Management
15 21 (1.54%) Workflow
15 21 (1.54%) Web Development
15 21 (1.54%) Change Control
16 19 (1.39%) High Availability
17 17 (1.25%) MVC
Programming Languages
1 443 (32.48%) SQL
2 78 (5.72%) Java
3 65 (4.77%) C#
4 63 (4.62%) JavaScript
5 52 (3.81%) T-SQL
6 46 (3.37%) PL/SQL
7 41 (3.01%) PHP
8 26 (1.91%) C++
9 23 (1.69%) VB
10 18 (1.32%) PowerShell
10 18 (1.32%) VB.NET
10 18 (1.32%) C
11 12 (0.88%) VBA
11 12 (0.88%) Shell Script
12 9 (0.66%) ABAP
13 7 (0.51%) Bash Shell
14 6 (0.44%) Perl
15 5 (0.37%) Python
16 4 (0.29%) VBScript
17 3 (0.22%) Korn
Qualifications
1 182 (13.34%) Degree
2 105 (7.70%) Microsoft Certification
3 74 (5.43%) MCSE
4 62 (4.55%) MCP
5 51 (3.74%) Cisco Certification
6 50 (3.67%) CCNA
7 47 (3.45%) Security Cleared
8 41 (3.01%) MCITP
9 33 (2.42%) ITIL Certification
10 32 (2.35%) SC Cleared
11 25 (1.83%) MCSA
12 22 (1.61%) A+ Certification
13 13 (0.95%) CCNP
13 13 (0.95%) ITIL Foundation Certificate
14 11 (0.81%) VMware Certified Professional (VCP)
15 10 (0.73%) Network+ Certification
15 10 (0.73%) OCPJP
15 10 (0.73%) OCMJD
15 10 (0.73%) Sun Certification
16 6 (0.44%) CTC Cleared
Quality Assurance & Compliance
1 187 (13.71%) SLA
2 26 (1.91%) QA
3 11 (0.81%) ISO/IEC 27001
4 5 (0.37%) Sarbanes-Oxley
5 3 (0.22%) ISO 9001
6 1 (0.073%) JSP 440
System Software
1 320 (23.46%) Active Directory
2 81 (5.94%) VMware Infrastructure
3 40 (2.93%) vSphere
4 36 (2.64%) IMail Server
5 29 (2.13%) XenDesktop
6 26 (1.91%) Hyper-V
7 25 (1.83%) XenApp
8 12 (0.88%) VMware ESXi
9 7 (0.51%) VMware ESX
9 7 (0.51%) Citrix Presentation Server
9 7 (0.51%) Postfix
10 6 (0.44%) Xen
11 5 (0.37%) Terminal Services
11 5 (0.37%) XenServer
11 5 (0.37%) vCloud
12 4 (0.29%) Forefront TMG
12 4 (0.29%) MetaFrame
12 4 (0.29%) ISA Server
13 3 (0.22%) DFS Replication
13 3 (0.22%) UAG
Systems Management
1 40 (2.93%) SCCM
2 15 (1.10%) Backup Exec
3 12 (0.88%) DameWare
4 11 (0.81%) Systems Management Server (SMS)
4 11 (0.81%) Oracle Enterprise Manager
5 9 (0.66%) Norton AntiVirus
6 5 (0.37%) NetBackup
6 5 (0.37%) Foglight
6 5 (0.37%) SCOM
7 3 (0.22%) ZENworks
7 3 (0.22%) WSUS
8 2 (0.15%) SolarWinds Orion
9 1 (0.073%) Tivoli
9 1 (0.073%) FortiGate
Vendors
1 568 (41.64%) Microsoft
2 162 (11.88%) VMware
3 145 (10.63%) Citrix
4 133 (9.75%) Oracle
5 79 (5.79%) Cisco
6 48 (3.52%) SAP
7 30 (2.20%) Symantec
8 27 (1.98%) Remedy
9 26 (1.91%) HP
10 23 (1.69%) IBM
11 20 (1.47%) Apple
12 16 (1.17%) Sun
13 14 (1.03%) Lotus
14 13 (0.95%) Business Objects
14 13 (0.95%) Dell
15 10 (0.73%) Northgate
15 10 (0.73%) Orchard
15 10 (0.73%) CheckPoint
15 10 (0.73%) Avaya
16 9 (0.66%) F5
Hove, East Sussex
Capita Resourcing - IT Resourcing
Salary: £18000 - £20000 per annum + Benefits
Posted: 3 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £22,000 per annum Plus 23 days holiday + pension + ben
Posted: 4 hours ago
Oxford, Oxfordshire
Corriculo
Salary: Up to £25,000 per annum + Pension + 25 Days Holiday
Posted: 10 hours ago
Milton Keynes, Buckinghamshire
IT Executive Ltd
Salary: £22000 - £33000 per annum
Posted: Yesterday
Egham, Surrey
Ashdown IT
Salary: £28000 - £34000 per annum + Benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £17,000 to £18,000 per annum + 10% Bonus + excellent benefits
Posted: Yesterday
Surrey
Clearwater People Solutions
Salary: £22000 - £28000 Per Annum
Posted: Yesterday
Woking, Surrey
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: Yesterday
Woking, Surrey
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: Yesterday
Maidstone, Kent
Understanding Recruitment
Salary: £18000 - £24000 per annum + Benefits
Posted: Yesterday
East Sussex
ARC IT Recruitment Ltd
Salary: £45000 Per Annum
Posted: 2 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £28000 Per Annum
Posted: 4 days ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £17000 - £19500 per annum + pension, BUPA, bonus
Posted: 4 days ago
Reading, Berkshire
CV Screen Ltd
Salary: £20k - 22k per year + Development and Training
Posted: 5 days ago
Woking, Surrey
360 Resourcing Solutions
Salary: Up to £32,000
Posted: 5 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £27,000 per annum + benefits
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Quindell Resourcing Limited
Salary: Benefits
Posted: 5 days ago
High Wycombe, Buckinghamshire
Opus Recruitment Solutions Ltd
Salary: £20000 to £28000 per annum - Pension + Bonus
Posted: 6 days ago
Epsom, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £30000.00 per annum + Benefits
Posted: 6 days ago
Slough, Berkshire
Senitor Associates
Salary: £45000 per annum
Posted: 6 days ago