The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 77 100 98
Rank change year-on-year
+23 -2
Permanent jobs requiring a Support Analyst 690 641 633
As % of all permanent IT jobs located in the South East 3.35% 2.81% 2.84%
As % of the Job Titles category 3.52% 2.96% 2.98%
Number of salaries quoted 604 578 573
Average salary £26,500 £28,500 £30,000
Average salary % change year-on-year
-7.01% -5.00%
90% offered a salary of more than £20,250 £21,000 £21,125
10% offered a salary of more than £42,500 £40,500 £43,500
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19601 21628 21215
As % of all permanent IT jobs located in the South East 95.13% 94.78% 95.10%
Number of salaries quoted 15851 17539 17558
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £63,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South East region.

Support Analyst Salary Trend in the South East

Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Support Analyst across the South East region over the 3 months to 22 May 2015.

Support Analyst Salary Histogram in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +51 160 £28,000 -5.08% 15
Hampshire +29 127 £25,000 -9.09% 11
Berkshire -12 100 £30,000 +9.09% 12
West Sussex -7 67 £30,000 +5.26% 4
Oxfordshire +21 63 £25,000 -1.96% 11
East Sussex +18 63 £25,000 -16.66% 4
Buckinghamshire -29 63 £27,500 -16.66% 8
Kent +24 46 £24,000 -4.00% 4
Middlesex +9 4 £35,000 +7.69% 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 22 May 2015, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 565 (44.18%) Windows
2 520 (40.66%) Microsoft
3 400 (31.27%) SQL
4 348 (27.21%) MS Excel
5 320 (25.02%) Active Directory
6 278 (21.74%) MS Office
7 265 (20.72%) ITIL
8 227 (17.75%) Finance
9 213 (16.65%) SQL Server
10 178 (13.92%) Windows 7
11 177 (13.84%) Citrix
12 157 (12.28%) MS Exchange
13 156 (12.20%) Oracle
14 154 (12.04%) Linux
15 143 (11.18%) SLA
16 142 (11.10%) VMware
17 141 (11.02%) Degree
18 118 (9.23%) Windows Server 2008
19 114 (8.91%) Analytical Skills
20 99 (7.74%) Internet
21 94 (7.35%) Java
22 93 (7.27%) .NET
23 91 (7.11%) VMware Infrastructure
24 83 (6.49%) Service Management
25 81 (6.33%) Service Delivery
25 81 (6.33%) DNS
25 81 (6.33%) Microsoft Certification
26 78 (6.10%) ERP
27 76 (5.94%) Windows XP
28 75 (5.86%) Windows 8

Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 22 May 2015, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 157 (12.28%) MS Exchange
2 72 (5.63%) SharePoint
3 55 (4.30%) Exchange Server 2010
4 48 (3.75%) IIS
5 30 (2.35%) Apache
6 22 (1.72%) Oracle Workflow
7 18 (1.41%) Lync
8 15 (1.17%) Exchange Server 2007
8 15 (1.17%) Blackberry Enterprise Server
9 12 (0.94%) Tomcat
9 12 (0.94%) Exchange Server 2000
10 11 (0.86%) Oracle SOA Suite
10 11 (0.86%) WebLogic
11 10 (0.78%) Lotus Domino
11 10 (0.78%) WorkSite
11 10 (0.78%) Exchange Server 2013
11 10 (0.78%) SharePoint 2013
12 8 (0.63%) SharePoint 2010
13 6 (0.47%) BizTalk Server
14 5 (0.39%) Exchange Server 2003
Applications
1 348 (27.21%) MS Excel
2 278 (21.74%) MS Office
3 33 (2.58%) MS PowerPoint
4 8 (0.63%) Spreadsheet
5 4 (0.31%) MS Visio
6 2 (0.16%) SPSS
Business Applications
1 50 (3.91%) Oracle EBS
2 49 (3.83%) Oracle EBS R12
3 22 (1.72%) Oracle Receivables
4 20 (1.56%) Oracle Cash Management
5 14 (1.09%) Oracle General Ledger
5 14 (1.09%) Oracle Subledger Accounting
6 12 (0.94%) SAP MM
6 12 (0.94%) SAP SD
6 12 (0.94%) Dynamics AX
7 10 (0.78%) Agresso
7 10 (0.78%) Oracle HRMS
8 9 (0.70%) Oracle Procure-to-Pay
8 9 (0.70%) assyst
9 8 (0.63%) Oracle Payroll
10 7 (0.55%) Remedy ITSM
10 7 (0.55%) Oracle Financials
11 6 (0.47%) SAP FI
11 6 (0.47%) BusinessWare
11 6 (0.47%) Dynamics CRM
12 5 (0.39%) HFM
Cloud Services
1 23 (1.80%) Office 365
2 12 (0.94%) Amazon AWS
3 11 (0.86%) Microsoft Azure
4 8 (0.63%) SaaS
4 8 (0.63%) Google Analytics
5 4 (0.31%) Google Apps
6 1 (0.078%) Cloud Computing
Communications & Networking
1 99 (7.74%) Internet
2 81 (6.33%) DNS
3 72 (5.63%) LAN
4 70 (5.47%) Firewall
4 70 (5.47%) TCP/IP
5 68 (5.32%) WAN
6 67 (5.24%) DHCP
7 41 (3.21%) VoIP
8 35 (2.74%) VPN
9 33 (2.58%) SAN
10 23 (1.80%) SMTP
11 11 (0.86%) SSH
12 9 (0.70%) IP Telephony
13 8 (0.63%) Ethernet
13 8 (0.63%) Wi-Fi
14 7 (0.55%) NAS
14 7 (0.55%) Wireless
15 6 (0.47%) Broadband
15 6 (0.47%) iSCSI
15 6 (0.47%) Network Security
Database & Business Intelligence
1 213 (16.65%) SQL Server
2 45 (3.52%) MySQL
3 32 (2.50%) Oracle Database
4 27 (2.11%) Oracle Reports
5 26 (2.03%) Relational Database
6 22 (1.72%) SQL Server 2008
6 22 (1.72%) Crystal Reports
7 19 (1.49%) SQL Server 2005
8 16 (1.25%) SQL Server Integration Services
8 16 (1.25%) SQL Server Reporting Services
9 15 (1.17%) PostgreSQL
10 13 (1.02%) SQL Server 2012
11 11 (0.86%) MS Access
12 10 (0.78%) Oracle Database 11g
13 8 (0.63%) Oracle BI Publisher
14 7 (0.55%) QlikView
14 7 (0.55%) FileMaker
15 6 (0.47%) Oracle BI EE
15 6 (0.47%) Oracle ODI
16 4 (0.31%) SQL Server 2000
Development Applications
1 23 (1.80%) Toad
2 21 (1.64%) Visual Studio
3 14 (1.09%) Oracle Forms
4 12 (0.94%) Subversion
5 10 (0.78%) SQL Server Management Studio (SSMS)
6 7 (0.55%) Git (software)
6 7 (0.55%) MSI
7 4 (0.31%) WebDriver
7 4 (0.31%) Selenium
8 2 (0.16%) Bugzilla
8 2 (0.16%) Redmine
9 1 (0.078%) Jenkins
9 1 (0.078%) Maven
General
1 227 (17.75%) Finance
2 41 (3.21%) German Language
3 29 (2.27%) Retail
4 26 (2.03%) Front Office
4 26 (2.03%) Back Office
5 24 (1.88%) Telecoms
5 24 (1.88%) Marketing
6 22 (1.72%) Law
7 20 (1.56%) Billing
8 18 (1.41%) General Ledger
9 16 (1.25%) French Language
10 15 (1.17%) Manufacturing
11 12 (0.94%) Publishing
12 11 (0.86%) Local Government
13 10 (0.78%) Advertising
13 10 (0.78%) Banking
14 9 (0.70%) Italian Language
15 8 (0.63%) Legal
16 7 (0.55%) Financial Institution
17 5 (0.39%) Spanish Language
Libraries, Frameworks & Software Standards
1 93 (7.27%) .NET
2 39 (3.05%) ASP.NET
3 32 (2.50%) HTML
4 30 (2.35%) XML
5 19 (1.49%) CSS
6 15 (1.17%) Oracle Fusion
7 13 (1.02%) WCF
7 13 (1.02%) Web Services
8 10 (0.78%) Middleware
8 10 (0.78%) ASP.NET Web Forms
9 9 (0.70%) ASP.NET MVC
10 8 (0.63%) .NET Framework
11 7 (0.55%) jQuery
11 7 (0.55%) ADO.NET
12 6 (0.47%) COM
12 6 (0.47%) J2EE
12 6 (0.47%) REST
13 4 (0.31%) WF
13 4 (0.31%) AngularJS
14 3 (0.23%) HTML5
Miscellaneous
1 114 (8.91%) Analytical Skills
2 57 (4.46%) Computer Science
3 44 (3.44%) Management Information System
4 41 (3.21%) Mathematics
5 40 (3.13%) User Experience
6 34 (2.66%) Blackberry
7 27 (2.11%) Thin Client
7 27 (2.11%) Fat Client
8 22 (1.72%) Client/Server
9 14 (1.09%) Physics
10 13 (1.02%) Chemistry
11 12 (0.94%) Replication
11 12 (0.94%) Enterprise Software
12 11 (0.86%) Video Conferencing
13 8 (0.63%) EPoS
14 7 (0.55%) Digital Media
15 6 (0.47%) NHS
15 6 (0.47%) Wiki
15 6 (0.47%) Blog
15 6 (0.47%) Mobile App
Operating Systems
1 565 (44.18%) Windows
2 178 (13.92%) Windows 7
3 154 (12.04%) Linux
4 118 (9.23%) Windows Server 2008
5 76 (5.94%) Windows XP
6 75 (5.86%) Windows 8
7 68 (5.32%) UNIX
8 65 (5.08%) Windows Server 2003
9 53 (4.14%) Windows Server 2012
10 17 (1.33%) Windows 2000 Server
11 14 (1.09%) Apple iOS
12 13 (1.02%) Windows Vista
13 11 (0.86%) Mac OS
14 9 (0.70%) Android
15 8 (0.63%) Mac OS X
16 6 (0.47%) zOS
16 6 (0.47%) AIX
16 6 (0.47%) Solaris
16 6 (0.47%) Red Hat Enterprise Linux
17 4 (0.31%) Windows 2000
Processes & Methodologies
1 265 (20.72%) ITIL
2 83 (6.49%) Service Management
3 81 (6.33%) Service Delivery
4 78 (6.10%) ERP
5 68 (5.32%) Project Management
6 67 (5.24%) Incident Management
7 65 (5.08%) Problem Management
8 60 (4.69%) Workflow
9 47 (3.67%) Time Management
10 43 (3.36%) CRM
11 38 (2.97%) Agile Software Development
12 36 (2.81%) Line Management
12 36 (2.81%) Business Intelligence
13 35 (2.74%) Migration
14 34 (2.66%) Mentoring
15 33 (2.58%) User Acceptance Testing
16 32 (2.50%) PRINCE2
17 30 (2.35%) ITSM
18 29 (2.27%) Change Management
18 29 (2.27%) Data Analysis
Programming Languages
1 400 (31.27%) SQL
2 94 (7.35%) Java
3 49 (3.83%) C#
4 35 (2.74%) T-SQL
5 29 (2.27%) PL/SQL
5 29 (2.27%) VB.NET
6 28 (2.19%) JavaScript
7 26 (2.03%) VB
8 18 (1.41%) PHP
9 16 (1.25%) PowerShell
10 9 (0.70%) C
11 8 (0.63%) C++
12 7 (0.55%) Python
13 6 (0.47%) VBScript
13 6 (0.47%) VBA
14 5 (0.39%) Perl
14 5 (0.39%) Shell Script
15 3 (0.23%) VB6
16 2 (0.16%) ABAP
17 1 (0.078%) PHP5
Qualifications
1 141 (11.02%) Degree
2 81 (6.33%) Microsoft Certification
3 63 (4.93%) Security Cleared
4 62 (4.85%) MCP
5 53 (4.14%) SC Cleared
6 44 (3.44%) MCSE
7 35 (2.74%) Cisco Certification
8 32 (2.50%) CCNA
9 24 (1.88%) ITIL Foundation Certificate
9 24 (1.88%) ITIL Certification
10 21 (1.64%) MCITP
11 19 (1.49%) A+ Certification
12 16 (1.25%) MCSA
13 11 (0.86%) PRINCE2 Certification
14 9 (0.70%) DV Cleared
14 9 (0.70%) MOS
14 9 (0.70%) Oracle Certification
15 8 (0.63%) VMware Certified Professional (VCP)
16 5 (0.39%) MCTS
16 5 (0.39%) CCSA
Quality Assurance & Compliance
1 143 (11.18%) SLA
2 17 (1.33%) ISO/IEC 27001
3 13 (1.02%) QA
4 5 (0.39%) ISO 9001
5 3 (0.23%) HL7
6 1 (0.078%) JSP 440
6 1 (0.078%) ISO 9000
6 1 (0.078%) Sarbanes-Oxley
System Software
1 320 (25.02%) Active Directory
2 91 (7.11%) VMware Infrastructure
3 46 (3.60%) XenApp
4 38 (2.97%) Hyper-V
5 36 (2.81%) XenDesktop
6 26 (2.03%) vSphere
7 22 (1.72%) IMail Server
8 15 (1.17%) Citrix Presentation Server
9 11 (0.86%) VMware ESX
10 8 (0.63%) Terminal Services
11 7 (0.55%) VMware ESXi
12 4 (0.31%) Samba
12 4 (0.31%) vCloud
13 2 (0.16%) ISA Server
13 2 (0.16%) Terminal Server
13 2 (0.16%) VMware Workstation
13 2 (0.16%) XenServer
14 1 (0.078%) BitLocker
14 1 (0.078%) KVM
14 1 (0.078%) Forefront TMG
Systems Management
1 50 (3.91%) SCCM
2 8 (0.63%) Backup Exec
3 6 (0.47%) HP Quality Center
3 6 (0.47%) SCOM
4 5 (0.39%) Puppet
5 4 (0.31%) ARCserve
5 4 (0.31%) Norton AntiVirus
5 4 (0.31%) SCSM
6 2 (0.16%) OpenView Configuration Management
6 2 (0.16%) WSUS
7 1 (0.078%) Opscode Chef
7 1 (0.078%) WMI
Vendors
1 520 (40.66%) Microsoft
2 177 (13.84%) Citrix
3 156 (12.20%) Oracle
4 142 (11.10%) VMware
5 68 (5.32%) Cisco
6 57 (4.46%) HP
7 50 (3.91%) SAP
8 24 (1.88%) Dell
9 18 (1.41%) Remedy
10 17 (1.33%) Apple
11 16 (1.25%) Google
12 15 (1.17%) Sophos
13 14 (1.09%) LANDesk
14 13 (1.02%) IBM
15 12 (0.94%) NetApp
15 12 (0.94%) FrontRange
16 11 (0.86%) Avaya
16 11 (0.86%) CA
16 11 (0.86%) Sage
16 11 (0.86%) Symantec
Hampshire
Zorba Consulting Limited
Salary: £30k - 40k per year + bonus + benefits
Posted: 11 hours ago
Hungerford, Berkshire
Connectus
Salary: £20000 - £24000 per annum
Posted: 3 days ago
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: £40000 - £45000 Per Annum
Posted: 3 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £34000 Per Annum
Posted: 3 days ago
Crawley, West Sussex
ARC IT Recruitment Ltd
Salary: £33000 Per Annum Plus Benefits
Posted: 3 days ago
Thame, Oxfordshire
Sanderson
Salary: £30000.00 - £35000.00 per annum
Posted: 3 days ago
Tunbridge Wells, Kent
X4 Group
Salary: £20k per year
Posted: 3 days ago
Brighton, East Sussex
IT People First
Salary: From £18,000 to £22,000 per annum
Posted: 3 days ago
High Wycombe, Buckinghamshire
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum
Posted: 3 days ago
Henley-On-Thames, Oxfordshire
INVESCO
Posted: 3 days ago
Waterlooville, Hampshire
Deerfoot IT Resources Ltd
Salary: £20000 - £25000 per annum + benefits
Posted: 3 days ago
Leatherhead, Surrey
TEKsystems
Salary: £23000 - £26000 per annum
Posted: 3 days ago
Buckinghamshire
Ashdown IT
Salary: £24000 - £30000 per annum + comprehensive benefits
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 28-35k
Posted: 3 days ago
Kent
TLP Consultancy Ltd.
Salary: £50000 per annum + benefits
Posted: 3 days ago
Woking, Surrey
Broady Limited
Salary: From £18,000 to £23,000 per annum + great training + benefits
Posted: 3 days ago
Oxford, Oxfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000 - £25000 per annum + Benefits
Posted: 4 days ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000 - £20500 per annum + Benefits
Posted: 4 days ago
Berkshire
Deerfoot IT Resources Ltd
Salary: Competitive Salary and benefits
Posted: 4 days ago
Brighton, East Sussex
VIQU
Salary: £28k - 32k per year
Posted: 4 days ago