The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 106 106 94
Rank change year-on-year
0 -12
Permanent jobs requiring a Support Analyst 610 562 703
As % of all permanent IT jobs located in the South East 2.54% 2.50% 2.87%
As % of the Job Titles category 2.68% 2.64% 3.01%
Number of salaries quoted 531 499 622
Average salary £30,000 £30,000 £30,500
Average salary % change year-on-year
- -1.63%
90% offered a salary of more than £21,000 £21,050 £21,000
10% offered a salary of more than £40,300 £43,670 £45,000
UK excluding London average salary £27,500 £27,500 £28,000
% change year-on-year
- -1.78%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
22768 21308 23387
As % of all permanent IT jobs located in the South East 94.70% 94.93% 95.45%
Number of salaries quoted 18193 17655 20251
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,500 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Support Analyst
England

Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South East region.

Support Analyst Salary Trend in the South East

Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Support Analyst across the South East region over the 3 months to 18 April 2014.

Support Analyst Salary Histogram in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Buckinghamshire +27 116 £34,000 +23.63% 9
Berkshire -14 111 £30,000 -7.69% 13
Surrey -11 110 £29,000 - 10
West Sussex +24 78 £29,000 -12.78% 10
Hampshire -28 66 £25,500 -16.39% 11
Oxfordshire +8 64 £27,500 +10.00% 9
East Sussex +11 37 £27,000 +1.88% 2
Kent -31 18 £23,000 -20.68% 3
Middlesex +5 5 £35,000 -25.53%
Sussex - 4 £30,000 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 18 April 2014, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 563 (50.18%) Windows
2 483 (43.05%) Microsoft
3 335 (29.86%) MS Excel
4 330 (29.41%) SQL
5 285 (25.40%) ITIL
6 264 (23.53%) Active Directory
7 248 (22.10%) MS Office
8 203 (18.09%) SQL Server
9 170 (15.15%) Finance
10 155 (13.81%) Windows Server 2008
11 136 (12.12%) Degree
12 135 (12.03%) Citrix
13 130 (11.59%) Windows 7
14 126 (11.23%) Windows XP
15 125 (11.14%) MS Exchange
16 124 (11.05%) SLA
17 123 (10.96%) VMware
18 119 (10.61%) Oracle
19 117 (10.43%) Windows Server 2003
20 107 (9.54%) Linux
21 103 (9.18%) Cisco
22 100 (8.91%) Microsoft Certification
23 97 (8.65%) TCP/IP
23 97 (8.65%) Firewall
24 79 (7.04%) Internet
24 79 (7.04%) DNS
25 77 (6.86%) UNIX
26 73 (6.51%) .NET
27 72 (6.42%) MCSE
28 67 (5.97%) DHCP

Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 18 April 2014, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 125 (11.14%) MS Exchange
2 61 (5.44%) IIS
3 50 (4.46%) SharePoint
4 33 (2.94%) Exchange Server 2010
5 27 (2.41%) Apache
6 22 (1.96%) Exchange Server 2003
7 21 (1.87%) IBM Notes
8 18 (1.60%) Tomcat
9 17 (1.52%) Exchange Server 2007
10 16 (1.43%) Blackberry Enterprise Server
11 14 (1.25%) SharePoint 2010
12 13 (1.16%) WebLogic
13 11 (0.98%) Lync
14 9 (0.80%) CMS
14 9 (0.80%) Lotus Domino
15 8 (0.71%) WebSphere
16 7 (0.62%) NetWeaver
16 7 (0.62%) Exchange Server 2013
17 6 (0.53%) MS Project Server
18 4 (0.36%) ColdFusion
Applications
1 335 (29.86%) MS Excel
2 248 (22.10%) MS Office
3 37 (3.30%) MS PowerPoint
4 15 (1.34%) MS Project
5 10 (0.89%) MS Visio
6 2 (0.18%) Acrobat
7 1 (0.089%) AutoCAD
7 1 (0.089%) Photoshop
7 1 (0.089%) Spreadsheet
Business Applications
1 22 (1.96%) Oracle EBS R12
2 20 (1.78%) Dynamics CRM
3 16 (1.43%) Oracle EBS
4 15 (1.34%) Oracle Payables
4 15 (1.34%) Oracle General Ledger
5 11 (0.98%) Oracle Receivables
5 11 (0.98%) Oracle Cash Management
6 9 (0.80%) Oracle Financials
6 9 (0.80%) Remedy ITSM
6 9 (0.80%) Oracle Assets
7 8 (0.71%) Oracle Applications
7 8 (0.71%) Academy Housing
7 8 (0.71%) arcHouse
8 7 (0.62%) SAP CO
8 7 (0.62%) SAP FI/CO
8 7 (0.62%) SAP FI
9 5 (0.45%) Oracle Subledger Accounting
10 4 (0.36%) Agresso
10 4 (0.36%) Maximo
11 3 (0.27%) Dynamics AX
Cloud Services
1 8 (0.71%) SaaS
2 7 (0.62%) Microsoft Azure
3 4 (0.36%) Office 365
4 2 (0.18%) IaaS
4 2 (0.18%) PaaS
Communications & Networking
1 97 (8.65%) TCP/IP
1 97 (8.65%) Firewall
2 79 (7.04%) Internet
2 79 (7.04%) DNS
3 67 (5.97%) DHCP
4 59 (5.26%) WAN
5 56 (4.99%) LAN
6 48 (4.28%) VPN
7 32 (2.85%) SAN
8 26 (2.32%) VoIP
9 21 (1.87%) Network Security
10 19 (1.69%) Wireless
10 19 (1.69%) SMTP
11 15 (1.34%) VLAN
12 13 (1.16%) Ethernet
13 12 (1.07%) FTP
13 12 (1.07%) Wi-Fi
14 11 (0.98%) Intranet
14 11 (0.98%) Cisco PIX
14 11 (0.98%) Cisco ASA
Database & Business Intelligence
1 203 (18.09%) SQL Server
2 52 (4.63%) SQL Server Reporting Services
3 40 (3.57%) SQL Server 2008
4 36 (3.21%) SQL Server Integration Services
5 31 (2.76%) Relational Database
6 24 (2.14%) SQL Server 2005
7 23 (2.05%) Crystal Reports
8 17 (1.52%) MySQL
9 13 (1.16%) SQL Server Analysis Services
10 12 (1.07%) Oracle Database
10 12 (1.07%) DB2
11 11 (0.98%) RDBMS
11 11 (0.98%) Oracle Reports
12 7 (0.62%) MS Access
12 7 (0.62%) MaxDB
13 6 (0.53%) SQL Server 2012
13 6 (0.53%) Cognos Impromptu
13 6 (0.53%) SAP BI
13 6 (0.53%) SAP BW
14 5 (0.45%) EDRMS
Development Applications
1 33 (2.94%) Visual Studio
2 20 (1.78%) SQL Server Management Studio (SSMS)
3 12 (1.07%) Git (software)
3 12 (1.07%) Team Foundation Server
4 6 (0.53%) Oracle Forms
5 3 (0.27%) Eclipse
6 1 (0.089%) JIRA
6 1 (0.089%) Subversion
6 1 (0.089%) Bugzilla
6 1 (0.089%) ClearQuest
6 1 (0.089%) Toad
6 1 (0.089%) Dreamweaver
6 1 (0.089%) Selenium
6 1 (0.089%) Jenkins
General
1 170 (15.15%) Finance
2 40 (3.57%) Retail
3 30 (2.67%) Law
4 22 (1.96%) Telecoms
5 20 (1.78%) Legal
6 18 (1.60%) Front Office
7 17 (1.52%) German Language
8 13 (1.16%) Manufacturing
9 12 (1.07%) Back Office
9 12 (1.07%) Marketing
10 11 (0.98%) Dutch Language
10 11 (0.98%) French Language
11 5 (0.45%) Local Government
11 5 (0.45%) General Ledger
11 5 (0.45%) Advertising
12 4 (0.36%) Electronics
13 3 (0.27%) Banking
13 3 (0.27%) Aerospace
14 2 (0.18%) Online Betting
14 2 (0.18%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 73 (6.51%) .NET
2 57 (5.08%) HTML
3 43 (3.83%) XML
4 26 (2.32%) CSS
5 22 (1.96%) ASP.NET
6 12 (1.07%) ASP.NET Web Forms
6 12 (1.07%) J2EE
7 11 (0.98%) jQuery
8 10 (0.89%) WCF
8 10 (0.89%) Middleware
9 9 (0.80%) ASP.NET MVC
10 8 (0.71%) ASP.NET Web API
11 7 (0.62%) JSON
11 7 (0.62%) Spring
11 7 (0.62%) Hibernate
11 7 (0.62%) SOAP
12 6 (0.53%) .NET Framework
13 5 (0.45%) Struts
14 4 (0.36%) XPages
14 4 (0.36%) XSLT
Miscellaneous
1 48 (4.28%) Computer Science
2 35 (3.12%) Blackberry
3 24 (2.14%) Clustering
4 22 (1.96%) LIMS
4 22 (1.96%) Statistics
5 20 (1.78%) EPoS
6 16 (1.43%) Enterprise Software
6 16 (1.43%) Management Information System
7 15 (1.34%) EFT
7 15 (1.34%) Video Conferencing
8 14 (1.25%) Fat Client
8 14 (1.25%) Thin Client
9 11 (0.98%) Mathematics
9 11 (0.98%) Derivative
10 9 (0.80%) Replication
11 6 (0.53%) Mobile App
11 6 (0.53%) iPad
11 6 (0.53%) iSeries
12 5 (0.45%) Client/Server
12 5 (0.45%) iPhone
Operating Systems
1 563 (50.18%) Windows
2 155 (13.81%) Windows Server 2008
3 130 (11.59%) Windows 7
4 126 (11.23%) Windows XP
5 117 (10.43%) Windows Server 2003
6 107 (9.54%) Linux
7 77 (6.86%) UNIX
8 38 (3.39%) Windows Server 2012
9 35 (3.12%) Windows 8
10 20 (1.78%) Windows 2000
11 15 (1.34%) Windows 2000 Server
12 14 (1.25%) Solaris
13 12 (1.07%) Windows Vista
14 6 (0.53%) AIX
15 4 (0.36%) Mac OS X
16 3 (0.27%) Android
16 3 (0.27%) Apple iOS
17 2 (0.18%) HPUX
17 2 (0.18%) Windows Mobile
18 1 (0.089%) IRIX
Processes & Methodologies
1 285 (25.40%) ITIL
2 55 (4.90%) Service Delivery
3 49 (4.37%) CRM
4 43 (3.83%) Project Management
5 40 (3.57%) Software Engineering
6 38 (3.39%) Incident Management
7 31 (2.76%) Service Management
7 31 (2.76%) Problem Management
8 30 (2.67%) E-Commerce
9 28 (2.50%) Change Management
10 26 (2.32%) Time Management
10 26 (2.32%) Change Control
11 25 (2.23%) Disaster Recovery
12 22 (1.96%) Business Intelligence
12 22 (1.96%) ITSM
13 21 (1.87%) Continuous Improvement
14 19 (1.69%) ERP
15 18 (1.60%) Document Management
16 16 (1.43%) Performance Monitoring
17 15 (1.34%) MVC
Programming Languages
1 330 (29.41%) SQL
2 56 (4.99%) C#
2 56 (4.99%) JavaScript
3 55 (4.90%) Java
4 33 (2.94%) T-SQL
5 25 (2.23%) PL/SQL
6 24 (2.14%) PHP
6 24 (2.14%) Shell Script
7 18 (1.60%) VB.NET
8 15 (1.34%) C
9 13 (1.16%) C++
10 12 (1.07%) PowerShell
11 11 (0.98%) ABAP
11 11 (0.98%) Perl
12 9 (0.80%) VBA
12 9 (0.80%) VB
13 7 (0.62%) Korn
14 3 (0.27%) VBScript
14 3 (0.27%) Python
15 2 (0.18%) Lua
Qualifications
1 136 (12.12%) Degree
2 100 (8.91%) Microsoft Certification
3 72 (6.42%) MCSE
4 63 (5.61%) MCP
5 46 (4.10%) ITIL Certification
5 46 (4.10%) Cisco Certification
6 45 (4.01%) CCNA
7 36 (3.21%) MCITP
8 32 (2.85%) Security Cleared
9 29 (2.58%) MCSA
10 22 (1.96%) SC Cleared
11 12 (1.07%) CCNP
11 12 (1.07%) A+ Certification
12 11 (0.98%) VMware Certified Professional (VCP)
12 11 (0.98%) Citrix Certification
13 10 (0.89%) CCA
14 9 (0.80%) SAP Certification
15 8 (0.71%) CCSA
15 8 (0.71%) JNCIA
16 7 (0.62%) Network+ Certification
Quality Assurance & Compliance
1 124 (11.05%) SLA
2 19 (1.69%) QA
3 10 (0.89%) ISO/IEC 27001
4 5 (0.45%) Sarbanes-Oxley
5 2 (0.18%) ISO 9001
6 1 (0.089%) Data Quality
System Software
1 264 (23.53%) Active Directory
2 64 (5.70%) VMware Infrastructure
3 28 (2.50%) vSphere
4 26 (2.32%) XenApp
5 25 (2.23%) Hyper-V
6 23 (2.05%) XenDesktop
7 15 (1.34%) Terminal Services
8 13 (1.16%) IMail Server
9 11 (0.98%) VMware ESX
10 10 (0.89%) VMware ESXi
11 8 (0.71%) Microsoft Virtual Server
12 6 (0.53%) Xen
13 5 (0.45%) Terminal Server
13 5 (0.45%) MetaFrame
13 5 (0.45%) XenServer
13 5 (0.45%) vCloud
14 4 (0.36%) Tivoli Workload Scheduler
15 3 (0.27%) Novell eDirectory
16 2 (0.18%) Microsoft App-V
17 1 (0.089%) NFS
Systems Management
1 20 (1.78%) SCCM
2 17 (1.52%) Backup Exec
3 11 (0.98%) WSUS
3 11 (0.98%) DameWare
4 9 (0.80%) Norton AntiVirus
4 9 (0.80%) SCOM
5 8 (0.71%) Systems Management Server (SMS)
5 8 (0.71%) NetBackup
6 5 (0.45%) Tivoli
6 5 (0.45%) ZENworks
7 3 (0.27%) MOM
7 3 (0.27%) Cisco UCCX
8 2 (0.18%) SolarWinds Orion
8 2 (0.18%) Foglight
9 1 (0.089%) OpenView
9 1 (0.089%) ServiceCenter
9 1 (0.089%) HP SIM
9 1 (0.089%) Symantec Enterprise Vault
9 1 (0.089%) FortiGate
Vendors
1 483 (43.05%) Microsoft
2 135 (12.03%) Citrix
3 123 (10.96%) VMware
4 119 (10.61%) Oracle
5 103 (9.18%) Cisco
6 30 (2.67%) SAP
7 28 (2.50%) Remedy
8 24 (2.14%) Symantec
9 22 (1.96%) Lotus
9 22 (1.96%) CheckPoint
10 21 (1.87%) HP
11 20 (1.78%) Apple
12 19 (1.69%) IBM
12 19 (1.69%) Juniper
12 19 (1.69%) F5
13 18 (1.60%) Sun
14 16 (1.43%) Business Objects
15 14 (1.25%) Websense
15 14 (1.25%) Blue Coat
16 12 (1.07%) Dell
West Sussex
ARC IT Recruitment Ltd
Salary: £35000 Per Annum
Posted: 5 hours ago
Milton Keynes, Buckinghamshire
Understanding Recruitment
Salary: £18000 - £19500 per annum + Benefits
Posted: 7 hours ago
Richmond, Surrey
Understanding Recruitment
Salary: £25000 - £45000 per annum + Benefits
Posted: 8 hours ago
Berkshire
Ashdown IT
Salary: £30000 - £40000 per annum
Posted: Yesterday
Crawley, West Sussex
ARC IT Recruitment Ltd
Salary: £25000 - £30000 Per Annum
Posted: 2 days ago
Crawley, West Sussex
ARC IT Recruitment Ltd
Salary: £30000 Per Annum
Posted: 2 days ago
Crawley, West Sussex
ARC IT Recruitment Ltd
Salary: £20000 - £30000 Per Annum
Posted: 2 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £35000 Per Annum
Posted: 2 days ago
Banbury, Oxfordshire
People Source Consulting
Salary: £20000 - £25000 per annum + bonus and benefits
Posted: 3 days ago
Slough, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £30000 per annum + 25 days holiday, Pension, Gym
Posted: 3 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £23000 - £25200 per annum + benefits
Posted: 3 days ago
Crawley, West Sussex
Ace European Group
Salary: Competitive
Posted: 3 days ago
Portsmouth, Hampshire
Sanderson
Salary: £25000 - £35000 per annum + Benefits
Posted: 3 days ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £18000 - £21000 per annum + ben+training
Posted: 3 days ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £22000 - £25000 per annum + ben+training
Posted: 3 days ago
Newbury, Berkshire
Resource Management
Salary: Benefits
Posted: 3 days ago
Hampshire
FIRST POINT IT RESOURCING
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Surrey
Millshill Recruitment Ltd
Salary: From £23,000 to £28,000 per annum
Posted: 3 days ago
Crawley, West Sussex
Ace European Group
Salary: From £45,000 to £49,999 per annum
Posted: 3 days ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £18000 - £21000 per annum + pension, BUPA, bonus
Posted: 4 days ago