The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 102 110 113
Rank change year-on-year
+8 +3
Permanent jobs requiring a Support Analyst 584 509 519
As % of all permanent IT jobs located in the South East 2.84% 2.42% 2.44%
As % of the Job Titles category 2.98% 2.56% 2.56%
Number of salaries quoted 532 444 451
Average salary £28,500 £30,000 £30,000
Average salary % change year-on-year
-5.00% -
90% offered a salary of more than £20,275 £21,000 £21,500
10% offered a salary of more than £43,000 £40,000 £44,550
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19596 19875 20253
As % of all permanent IT jobs located in the South East 95.19% 94.67% 95.05%
Number of salaries quoted 16006 15752 17153
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £26,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South East region.

Support Analyst Salary Trend in the South East

Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Support Analyst across the South East region over the 3 months to 4 March 2015.

Support Analyst Salary Histogram in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +47 176 £29,500 +3.50% 15
Hampshire +39 141 £30,000 +0.84% 10
Berkshire -8 98 £27,750 -9.01% 14
West Sussex +5 45 £28,000 -20.00% 4
Buckinghamshire -34 36 £31,000 -2.36% 11
Kent +13 32 £23,750 +3.26% 4
Oxfordshire -28 23 £25,000 -12.28% 5
East Sussex -8 21 £26,500 +2.91% 2
Middlesex +7 4 £28,250 -19.85% 1
Sussex +4 3 £35,000 +75.00%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 4 March 2015, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 589 (48.44%) Windows
2 472 (38.82%) Microsoft
3 343 (28.21%) MS Excel
4 334 (27.47%) SQL
5 308 (25.33%) Active Directory
6 288 (23.68%) MS Office
7 245 (20.15%) ITIL
8 199 (16.37%) Finance
9 192 (15.79%) Windows 7
10 186 (15.30%) SQL Server
11 179 (14.72%) Citrix
12 167 (13.73%) Oracle
13 151 (12.42%) MS Exchange
14 148 (12.17%) Linux
15 145 (11.92%) Windows Server 2008
16 133 (10.94%) VMware
17 123 (10.12%) SLA
18 118 (9.70%) Analytical Skills
19 117 (9.62%) Degree
20 110 (9.05%) DNS
21 104 (8.55%) Windows Server 2003
22 97 (7.98%) Java
23 93 (7.65%) TCP/IP
24 90 (7.40%) Windows XP
25 89 (7.32%) DHCP
26 88 (7.24%) Firewall
26 88 (7.24%) VMware Infrastructure
27 85 (6.99%) Microsoft Certification
28 77 (6.33%) UNIX
28 77 (6.33%) Windows Server 2012

Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 4 March 2015, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 151 (12.42%) MS Exchange
2 68 (5.59%) SharePoint
2 68 (5.59%) Exchange Server 2010
3 54 (4.44%) IIS
4 41 (3.37%) Apache
5 37 (3.04%) Exchange Server 2007
6 30 (2.47%) Tomcat
7 24 (1.97%) Exchange Server 2003
8 19 (1.56%) Lync
8 19 (1.56%) Exchange Server 2013
9 18 (1.48%) Blackberry Enterprise Server
10 16 (1.32%) Lotus Domino
10 16 (1.32%) Oracle Workflow
11 10 (0.82%) IBM Notes
12 9 (0.74%) Oracle SOA Suite
13 8 (0.66%) WebSphere
14 7 (0.58%) CMS
14 7 (0.58%) WebLogic
14 7 (0.58%) WorkSite
15 6 (0.49%) SharePoint 2010
Applications
1 343 (28.21%) MS Excel
2 288 (23.68%) MS Office
3 30 (2.47%) MS PowerPoint
4 6 (0.49%) Spreadsheet
5 5 (0.41%) MS Project
6 3 (0.25%) MS Visio
6 3 (0.25%) AutoCAD
7 2 (0.16%) SPSS
7 2 (0.16%) PrintSoft PReS
Business Applications
1 32 (2.63%) Oracle EBS R12
2 30 (2.47%) Oracle EBS
3 17 (1.40%) Oracle Receivables
4 16 (1.32%) Oracle Cash Management
5 14 (1.15%) Dynamics AX
6 13 (1.07%) Oracle General Ledger
7 10 (0.82%) Oracle Subledger Accounting
8 9 (0.74%) Oracle Financials
9 8 (0.66%) Agresso
10 7 (0.58%) SAP MM
10 7 (0.58%) SAP SD
11 5 (0.41%) Oracle Payables
12 4 (0.33%) GoldMine
12 4 (0.33%) Oracle Assets
12 4 (0.33%) SAP FI
12 4 (0.33%) Oracle HRMS
12 4 (0.33%) Oracle Payroll
12 4 (0.33%) SAP FI/CO
12 4 (0.33%) SAP CO
12 4 (0.33%) Retail-J
Cloud Services
1 14 (1.15%) Office 365
2 13 (1.07%) Microsoft Azure
3 5 (0.41%) Amazon AWS
4 4 (0.33%) Google Apps
5 2 (0.16%) SaaS
Communications & Networking
1 110 (9.05%) DNS
2 93 (7.65%) TCP/IP
3 89 (7.32%) DHCP
4 88 (7.24%) Firewall
5 73 (6.00%) LAN
6 66 (5.43%) WAN
7 65 (5.35%) Internet
8 52 (4.28%) VoIP
9 42 (3.45%) SAN
10 41 (3.37%) VPN
11 16 (1.32%) Wireless
12 15 (1.23%) Wi-Fi
13 14 (1.15%) iSCSI
13 14 (1.15%) SSL
14 12 (0.99%) SMTP
14 12 (0.99%) VLAN
14 12 (0.99%) IP Telephony
15 10 (0.82%) NAS
16 8 (0.66%) FTP
17 7 (0.58%) SSH
Database & Business Intelligence
1 186 (15.30%) SQL Server
2 48 (3.95%) MySQL
3 23 (1.89%) Oracle Database
4 22 (1.81%) SQL Server 2008
5 21 (1.73%) Relational Database
5 21 (1.73%) SQL Server 2005
6 20 (1.64%) Oracle Reports
7 17 (1.40%) MS Access
8 16 (1.32%) SQL Server Integration Services
9 14 (1.15%) SQL Server Reporting Services
10 13 (1.07%) Crystal Reports
11 11 (0.90%) PostgreSQL
12 10 (0.82%) SQL Server 2012
13 9 (0.74%) DB2
14 8 (0.66%) SQL Server 2000
14 8 (0.66%) Data Warehouse
15 7 (0.58%) FileMaker
16 6 (0.49%) Oracle Database 11g
17 5 (0.41%) RDBMS
17 5 (0.41%) Data Mining
Development Applications
1 14 (1.15%) MSI
1 14 (1.15%) Oracle Forms
2 12 (0.99%) Toad
3 11 (0.90%) Visual Studio
4 7 (0.58%) SQL Server Management Studio (SSMS)
5 5 (0.41%) JUnit
5 5 (0.41%) Eclipse
6 3 (0.25%) Git (software)
7 2 (0.16%) Oracle APEX
8 1 (0.082%) Subversion
8 1 (0.082%) Maven
8 1 (0.082%) Talend Open Studio
8 1 (0.082%) Team Foundation Server
8 1 (0.082%) Jenkins
8 1 (0.082%) FishEye
General
1 199 (16.37%) Finance
2 63 (5.18%) Retail
3 33 (2.71%) German Language
4 32 (2.63%) Back Office
5 23 (1.89%) Banking
5 23 (1.89%) Telecoms
6 21 (1.73%) French Language
7 19 (1.56%) Billing
8 18 (1.48%) Marketing
9 15 (1.23%) Front Office
10 13 (1.07%) Law
10 13 (1.07%) Legal
10 13 (1.07%) Manufacturing
10 13 (1.07%) Advertising
11 11 (0.90%) General Ledger
11 11 (0.90%) Financial Institution
11 11 (0.90%) Automotive
12 8 (0.66%) Italian Language
12 8 (0.66%) Spanish Language
13 7 (0.58%) Retail Banking
Libraries, Frameworks & Software Standards
1 69 (5.67%) .NET
2 33 (2.71%) HTML
3 25 (2.06%) CSS
4 21 (1.73%) ASP.NET
5 18 (1.48%) XML
6 14 (1.15%) J2EE
6 14 (1.15%) Web Services
7 13 (1.07%) Oracle Fusion
8 12 (0.99%) Spring
9 9 (0.74%) Middleware
10 8 (0.66%) WCF
10 8 (0.66%) .NET Framework
11 7 (0.58%) Hibernate
11 7 (0.58%) Struts
11 7 (0.58%) ASP.NET Web Forms
12 6 (0.49%) ASP.NET MVC
12 6 (0.49%) JSP
13 5 (0.41%) Servlets
13 5 (0.41%) Classic ASP
13 5 (0.41%) jQuery
Miscellaneous
1 118 (9.70%) Analytical Skills
2 47 (3.87%) Computer Science
3 40 (3.29%) Blackberry
4 38 (3.13%) Management Information System
5 29 (2.38%) Thin Client
5 29 (2.38%) Fat Client
6 19 (1.56%) User Experience
7 18 (1.48%) Mathematics
8 12 (0.99%) Client/Server
9 11 (0.90%) Enterprise Software
10 9 (0.74%) EPoS
11 8 (0.66%) Social Media
11 8 (0.66%) Mobile App
11 8 (0.66%) Statistics
12 6 (0.49%) EqualLogic
12 6 (0.49%) iPhone
12 6 (0.49%) AS400
13 5 (0.41%) PKI
13 5 (0.41%) PDA
13 5 (0.41%) Video Conferencing
Operating Systems
1 589 (48.44%) Windows
2 192 (15.79%) Windows 7
3 148 (12.17%) Linux
4 145 (11.92%) Windows Server 2008
5 104 (8.55%) Windows Server 2003
6 90 (7.40%) Windows XP
7 77 (6.33%) UNIX
7 77 (6.33%) Windows Server 2012
8 46 (3.78%) Windows 8
9 27 (2.22%) Windows Vista
10 18 (1.48%) Mac OS
11 15 (1.23%) Windows 2000 Server
12 12 (0.99%) Android
12 12 (0.99%) SUSE
13 11 (0.90%) Mac OS X
14 9 (0.74%) zOS
15 8 (0.66%) CentOS
16 7 (0.58%) Ubuntu
16 7 (0.58%) Windows 2000
16 7 (0.58%) Solaris
Processes & Methodologies
1 245 (20.15%) ITIL
2 75 (6.17%) Service Delivery
3 67 (5.51%) Service Management
4 61 (5.02%) Problem Management
4 61 (5.02%) Project Management
5 57 (4.69%) ERP
6 51 (4.19%) CRM
7 48 (3.95%) Incident Management
8 42 (3.45%) Mentoring
9 38 (3.13%) Root Cause Analysis
10 37 (3.04%) Time Management
11 34 (2.80%) Workflow
11 34 (2.80%) Data Analysis
12 32 (2.63%) Business Intelligence
13 30 (2.47%) Line Management
14 28 (2.30%) Release Management
15 26 (2.14%) E-Commerce
16 23 (1.89%) Change Management
17 22 (1.81%) PRINCE2
17 22 (1.81%) Agile Software Development
Programming Languages
1 334 (27.47%) SQL
2 97 (7.98%) Java
3 41 (3.37%) C#
4 29 (2.38%) JavaScript
5 22 (1.81%) PL/SQL
6 19 (1.56%) PHP
7 16 (1.32%) T-SQL
8 13 (1.07%) VB.NET
9 12 (0.99%) VB
9 12 (0.99%) C
9 12 (0.99%) C++
10 9 (0.74%) PowerShell
11 8 (0.66%) Bash Shell
11 8 (0.66%) Shell Script
11 8 (0.66%) Perl
12 6 (0.49%) VBA
13 5 (0.41%) VBScript
14 4 (0.33%) ABAP
15 3 (0.25%) Python
16 2 (0.16%) Tcl
Qualifications
1 117 (9.62%) Degree
2 85 (6.99%) Microsoft Certification
3 62 (5.10%) MCP
4 51 (4.19%) Security Cleared
5 48 (3.95%) MCSE
6 42 (3.45%) SC Cleared
7 34 (2.80%) Cisco Certification
8 31 (2.55%) A+ Certification
9 27 (2.22%) CCNA
10 23 (1.89%) DV Cleared
10 23 (1.89%) MCSA
11 21 (1.73%) VCP4
12 20 (1.64%) MCITP
13 19 (1.56%) ITIL Certification
14 14 (1.15%) ITIL Foundation Certificate
15 12 (0.99%) Sun Certification
15 12 (0.99%) PRINCE2 Certification
16 8 (0.66%) Oracle Certification
16 8 (0.66%) HND
16 8 (0.66%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 123 (10.12%) SLA
2 12 (0.99%) QA
2 12 (0.99%) ISO/IEC 27001
3 5 (0.41%) ISO 9001
4 2 (0.16%) HL7
5 1 (0.082%) Sarbanes-Oxley
System Software
1 308 (25.33%) Active Directory
2 88 (7.24%) VMware Infrastructure
3 62 (5.10%) XenApp
4 47 (3.87%) XenDesktop
5 28 (2.30%) Hyper-V
6 24 (1.97%) vSphere
7 19 (1.56%) Citrix Presentation Server
8 12 (0.99%) IMail Server
9 10 (0.82%) VMware ESX
10 8 (0.66%) VMware ESXi
11 6 (0.49%) Terminal Services
12 4 (0.33%) vCloud
12 4 (0.33%) Samba
13 2 (0.16%) Postfix
13 2 (0.16%) Microsoft Virtual Server
13 2 (0.16%) ISA Server
14 1 (0.082%) Microsoft App-V
14 1 (0.082%) VMware Workstation
14 1 (0.082%) XenServer
14 1 (0.082%) VMware Server
Systems Management
1 67 (5.51%) SCCM
2 18 (1.48%) Backup Exec
3 12 (0.99%) Norton AntiVirus
4 9 (0.74%) SCOM
5 6 (0.49%) Red Hat Satellite
5 6 (0.49%) ARCserve
6 5 (0.41%) Puppet
7 4 (0.33%) Tivoli
8 3 (0.25%) HP Data Protector
8 3 (0.25%) WSUS
8 3 (0.25%) HP Quality Center
9 2 (0.16%) OpenAM
9 2 (0.16%) Netcool
9 2 (0.16%) OpenView Configuration Management
10 1 (0.082%) FortiGate
10 1 (0.082%) SCSM
10 1 (0.082%) Opscode Chef
Vendors
1 472 (38.82%) Microsoft
2 179 (14.72%) Citrix
3 167 (13.73%) Oracle
4 133 (10.94%) VMware
5 73 (6.00%) Cisco
6 58 (4.77%) HP
7 44 (3.62%) SAP
8 23 (1.89%) Dell
9 20 (1.64%) Apple
10 18 (1.48%) Avaya
10 18 (1.48%) Symantec
11 16 (1.32%) IBM
11 16 (1.32%) Remedy
11 16 (1.32%) CheckPoint
12 15 (1.23%) Red Hat
12 15 (1.23%) Salesforce.com
13 13 (1.07%) Epicor
14 12 (0.99%) SonicWALL
14 12 (0.99%) Sage
15 11 (0.90%) TOWER Software
Reading, Berkshire
Haybrook IT Resourcing Ltd
Salary: From £16,000 to £28,000 per annum
Posted: 4 hours ago
Farnborough, Hampshire
CDI Anders Elite Ltd
Salary: £20000 - £23000 per annum + benefits
Posted: 8 hours ago
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £18000 - £25000 per annum + Great Benefits
Posted: 9 hours ago
Thatcham, Berkshire
Millshill Recruitment Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 9 hours ago
Kent
Roc Search
Salary: £20000 - £25000 per annum + + benefits
Posted: 23 hours ago
Guildford, Surrey
Hudson IT
Salary: £35000 - £45000 per annum + package
Posted: Yesterday
Godalming, Surrey
Evolution Recruitment Solutions
Posted: Yesterday
Reading, Berkshire
Haybrook IT Resourcing Ltd
Salary: From £22,000 to £40,000 per annum + Benefits
Posted: Yesterday
Banbury, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum
Posted: Yesterday
Purley, Surrey
Roc Search
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £38,000 to £42,000 per annum + 33 days holiday + bonuses
Posted: Yesterday
East Grinstead, West Sussex
Vadis People
Salary: £40 - £50k package to include car or car allowance
Posted: Yesterday
Reading, Berkshire
83Zero
Salary: From £20,000 to £30,000 per annum
Posted: Yesterday
Southampton, Hampshire
Experis Ltd
Posted: Yesterday
Woking, Surrey
Brightred Resourcing Limited
Salary: From £24,000 to £30,000 per annum
Posted: Yesterday
Guildford, Surrey
Information Technology Services
Salary: £23k - 28k per year
Posted: 2 days ago
Milton Keynes, Buckinghamshire
IT Executive Ltd
Salary: £30000 - £40000 per annum + Pension, Healthcare, Profit share
Posted: 2 days ago
Wallington, Surrey
@ITS
Salary: From £24,000 to £27,000 per annum £24,000 - £27,000
Posted: 2 days ago
Milton Keynes, Buckinghamshire
IT Executive Ltd
Salary: £38000 - £420000 per annum + bonus + bens
Posted: 2 days ago
Guildford, Surrey
Robert Half
Salary: £18000 - £24000 per annum + benefits
Posted: 2 days ago