The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 79 83 81
Rank change year-on-year
+4 -2
Permanent jobs requiring a Support Analyst 697 765 757
As % of all permanent IT jobs located in the South East 3.36% 3.37% 3.42%
As % of the Job Titles category 3.53% 3.55% 3.60%
Number of salaries quoted 616 712 690
Average salary £28,500 £27,500 £30,000
Average salary % change year-on-year
+3.63% -8.33%
90% offered a salary of more than £20,450 £20,500 £21,000
10% offered a salary of more than £42,500 £40,400 £42,500
UK excluding London average salary £27,500 £27,000 £27,500
% change year-on-year
+1.85% -1.81%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19721 21579 21053
As % of all permanent IT jobs located in the South East 94.93% 95.04% 95.06%
Number of salaries quoted 16234 17295 17372
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South East region.

Support Analyst Salary Trend in the South East

Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Support Analyst across the South East region over the 3 months to 29 July 2015.

Support Analyst Salary Histogram in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -1 177 £28,000 -6.66% 13
Hampshire +18 124 £25,500 -8.92% 10
Berkshire -11 116 £29,500 +11.32% 11
Buckinghamshire -6 75 £30,000 +7.14% 10
West Sussex +8 63 £39,500 +36.20% 5
Oxfordshire +9 57 £26,000 - 15
Kent -9 39 £25,000 +1.01%
East Sussex -14 39 £28,000 +12.00% 2
Middlesex +11 7 £37,500 +15.38% 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 29 July 2015, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 588 (43.59%) Windows
2 510 (37.81%) Microsoft
3 454 (33.65%) SQL
4 364 (26.98%) Active Directory
5 330 (24.46%) MS Excel
6 270 (20.01%) ITIL
7 260 (19.27%) MS Office
8 255 (18.90%) SQL Server
9 196 (14.53%) Finance
10 187 (13.86%) VMware
11 181 (13.42%) SLA
11 181 (13.42%) Windows 7
12 155 (11.49%) Citrix
13 154 (11.42%) Linux
14 153 (11.34%) Oracle
14 153 (11.34%) MS Exchange
15 152 (11.27%) Windows Server 2008
16 151 (11.19%) Degree
17 124 (9.19%) Analytical Skills
18 118 (8.75%) .NET
19 102 (7.56%) Windows XP
19 102 (7.56%) Windows 8
20 96 (7.12%) VMware Infrastructure
21 95 (7.04%) Internet
22 94 (6.97%) Microsoft Certification
23 89 (6.60%) DNS
24 85 (6.30%) SharePoint
25 83 (6.15%) Service Delivery
26 79 (5.86%) Cisco
26 79 (5.86%) Windows Server 2012

Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 29 July 2015, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 153 (11.34%) MS Exchange
2 85 (6.30%) SharePoint
3 56 (4.15%) Exchange Server 2010
4 34 (2.52%) IIS
5 28 (2.08%) Apache
6 19 (1.41%) Oracle Workflow
6 19 (1.41%) Exchange Server 2007
7 17 (1.26%) Blackberry Enterprise Server
8 16 (1.19%) Exchange Server 2013
9 15 (1.11%) WebLogic
10 14 (1.04%) Exchange Server 2000
11 12 (0.89%) BizTalk Server
12 11 (0.82%) Tomcat
13 10 (0.74%) SharePoint 2010
13 10 (0.74%) SharePoint 2013
14 8 (0.59%) Lync
15 7 (0.52%) WorkSite
16 6 (0.44%) JBoss
17 5 (0.37%) IBM Notes
17 5 (0.37%) CMS
Applications
1 330 (24.46%) MS Excel
2 260 (19.27%) MS Office
3 20 (1.48%) MS PowerPoint
4 8 (0.59%) Spreadsheet
5 3 (0.22%) MS Visio
6 1 (0.074%) SPSS
6 1 (0.074%) Adobe Illustrator
6 1 (0.074%) Photoshop
6 1 (0.074%) MS Project
Business Applications
1 58 (4.30%) Oracle EBS
2 54 (4.00%) Oracle EBS R12
3 26 (1.93%) Oracle HRMS
4 19 (1.41%) SAP MM
4 19 (1.41%) Oracle Payroll
5 15 (1.11%) Oracle Procure-to-Pay
6 14 (1.04%) Oracle Receivables
6 14 (1.04%) Oracle Cash Management
7 10 (0.74%) Oracle Applications
7 10 (0.74%) HFM
8 9 (0.67%) assyst
8 9 (0.67%) Dynamics AX
8 9 (0.67%) Oracle General Ledger
8 9 (0.67%) Oracle ERP
9 8 (0.59%) Oracle Subledger Accounting
10 7 (0.52%) SAP FI
10 7 (0.52%) Remedy ITSM
11 6 (0.44%) SAP SRM
11 6 (0.44%) Dynamics NAV
11 6 (0.44%) Dynamics CRM
Cloud Services
1 42 (3.11%) Office 365
2 15 (1.11%) SaaS
3 9 (0.67%) Google Analytics
3 9 (0.67%) Amazon AWS
4 5 (0.37%) Microsoft Azure
5 4 (0.30%) SuccessFactors
6 1 (0.074%) Cloud Computing
6 1 (0.074%) PaaS
6 1 (0.074%) IaaS
Communications & Networking
1 95 (7.04%) Internet
2 89 (6.60%) DNS
3 72 (5.34%) Firewall
4 70 (5.19%) LAN
5 69 (5.11%) WAN
6 68 (5.04%) DHCP
7 67 (4.97%) TCP/IP
8 42 (3.11%) VoIP
9 39 (2.89%) VPN
10 33 (2.45%) SMTP
11 27 (2.00%) SAN
12 16 (1.19%) Network Security
13 13 (0.96%) SSH
14 11 (0.82%) NAS
15 10 (0.74%) Wi-Fi
16 9 (0.67%) Wireless
16 9 (0.67%) Ethernet
16 9 (0.67%) VLAN
17 8 (0.59%) Unified Communications
18 7 (0.52%) iSCSI
Database & Business Intelligence
1 255 (18.90%) SQL Server
2 52 (3.85%) MySQL
3 38 (2.82%) Oracle Database
4 37 (2.74%) Relational Database
5 32 (2.37%) SQL Server Reporting Services
6 29 (2.15%) SQL Server Integration Services
7 28 (2.08%) SQL Server 2008
8 25 (1.85%) Crystal Reports
8 25 (1.85%) Oracle Reports
9 19 (1.41%) Oracle BI Publisher
10 18 (1.33%) SQL Server 2012
10 18 (1.33%) SQL Server 2005
11 16 (1.19%) Oracle BI EE
12 13 (0.96%) Oracle ODI
12 13 (0.96%) PostgreSQL
13 12 (0.89%) Oracle Database 11g
14 11 (0.82%) SQL Server Analysis Services
14 11 (0.82%) QlikView
15 8 (0.59%) Data Warehouse
16 6 (0.44%) MS Access
Development Applications
1 31 (2.30%) Visual Studio
2 23 (1.70%) Toad
3 14 (1.04%) Oracle Forms
4 12 (0.89%) Subversion
5 11 (0.82%) SQL Server Management Studio (SSMS)
6 7 (0.52%) Git (software)
7 4 (0.30%) WebDriver
7 4 (0.30%) Selenium
8 3 (0.22%) JDeveloper
9 2 (0.15%) Bugzilla
9 2 (0.15%) JIRA
9 2 (0.15%) Redmine
10 1 (0.074%) FishEye
10 1 (0.074%) Jenkins
10 1 (0.074%) Team Foundation Server
10 1 (0.074%) Maven
10 1 (0.074%) Eclipse
General
1 196 (14.53%) Finance
2 42 (3.11%) Retail
3 31 (2.30%) Front Office
4 28 (2.08%) German Language
5 27 (2.00%) Telecoms
6 25 (1.85%) Manufacturing
6 25 (1.85%) Marketing
7 15 (1.11%) Local Government
7 15 (1.11%) Law
8 14 (1.04%) Back Office
9 13 (0.96%) Publishing
10 12 (0.89%) Banking
11 10 (0.74%) General Ledger
12 9 (0.67%) Italian Language
12 9 (0.67%) French Language
13 8 (0.59%) Legal
14 6 (0.44%) Pharmaceutical
14 6 (0.44%) Advertising
14 6 (0.44%) Billing
15 5 (0.37%) Spanish Language
Libraries, Frameworks & Software Standards
1 118 (8.75%) .NET
2 43 (3.19%) ASP.NET
3 42 (3.11%) XML
4 35 (2.59%) HTML
5 23 (1.70%) CSS
6 13 (0.96%) .NET Framework
6 13 (0.96%) WCF
7 10 (0.74%) WF
7 10 (0.74%) ASP.NET Web Forms
7 10 (0.74%) Web Services
8 9 (0.67%) ASP.NET MVC
9 8 (0.59%) REST
10 7 (0.52%) ADO.NET
11 6 (0.44%) COM
12 5 (0.37%) Middleware
12 5 (0.37%) Oracle Fusion
12 5 (0.37%) jQuery
13 4 (0.30%) HTML5
13 4 (0.30%) AngularJS
14 3 (0.22%) iXBRL
Miscellaneous
1 124 (9.19%) Analytical Skills
2 58 (4.30%) Mathematics
2 58 (4.30%) Computer Science
3 42 (3.11%) User Experience
4 41 (3.04%) Management Information System
5 31 (2.30%) Physics
6 30 (2.22%) Chemistry
7 28 (2.08%) Blackberry
8 26 (1.93%) Data Centre
9 20 (1.48%) Client/Server
9 20 (1.48%) Replication
9 20 (1.48%) Thin Client
9 20 (1.48%) Fat Client
10 17 (1.26%) EPoS
11 14 (1.04%) Video Conferencing
12 13 (0.96%) Life Science
13 11 (0.82%) NHS
14 9 (0.67%) Enterprise Software
15 8 (0.59%) Digital Media
16 6 (0.44%) Wiki
Operating Systems
1 588 (43.59%) Windows
2 181 (13.42%) Windows 7
3 154 (11.42%) Linux
4 152 (11.27%) Windows Server 2008
5 102 (7.56%) Windows 8
5 102 (7.56%) Windows XP
6 79 (5.86%) Windows Server 2012
7 68 (5.04%) Windows Server 2003
8 66 (4.89%) UNIX
9 34 (2.52%) Windows 2000 Server
10 19 (1.41%) Windows Vista
11 12 (0.89%) Apple iOS
12 9 (0.67%) Mac OS X
13 8 (0.59%) Android
14 7 (0.52%) Solaris
15 6 (0.44%) AIX
16 5 (0.37%) Red Hat Enterprise Linux
17 3 (0.22%) Windows 2000
17 3 (0.22%) zOS
17 3 (0.22%) Windows Mobile
Processes & Methodologies
1 270 (20.01%) ITIL
2 83 (6.15%) Service Delivery
3 76 (5.63%) ERP
4 69 (5.11%) Service Management
5 63 (4.67%) Incident Management
6 60 (4.45%) Project Management
7 57 (4.23%) Problem Management
8 51 (3.78%) Business Intelligence
9 49 (3.63%) Time Management
10 48 (3.56%) CRM
10 48 (3.56%) Workflow
11 40 (2.97%) Agile Software Development
12 39 (2.89%) Migration
13 38 (2.82%) Change Management
14 36 (2.67%) User Acceptance Testing
15 35 (2.59%) ITSM
16 34 (2.52%) Mentoring
17 33 (2.45%) Software Engineering
18 32 (2.37%) Procure-to-pay
18 32 (2.37%) Line Management
Programming Languages
1 454 (33.65%) SQL
2 69 (5.11%) Java
3 63 (4.67%) C#
4 56 (4.15%) VB.NET
5 50 (3.71%) T-SQL
6 49 (3.63%) VB
7 37 (2.74%) JavaScript
8 29 (2.15%) PL/SQL
9 26 (1.93%) PowerShell
10 14 (1.04%) PHP
11 13 (0.96%) VB6
12 12 (0.89%) Shell Script
13 11 (0.82%) C
14 10 (0.74%) VBA
15 7 (0.52%) Python
15 7 (0.52%) Perl
16 5 (0.37%) C++
17 4 (0.30%) VBScript
18 2 (0.15%) ABAP
18 2 (0.15%) Bash Shell
Qualifications
1 151 (11.19%) Degree
2 94 (6.97%) Microsoft Certification
3 75 (5.56%) Security Cleared
4 63 (4.67%) SC Cleared
5 51 (3.78%) MCP
6 49 (3.63%) MCSE
7 43 (3.19%) CCNA
7 43 (3.19%) Cisco Certification
8 30 (2.22%) MCITP
9 28 (2.08%) MCSA
10 27 (2.00%) ITIL Certification
11 26 (1.93%) ITIL Foundation Certificate
12 13 (0.96%) VMware Certified Professional (VCP)
13 12 (0.89%) MOS
14 11 (0.82%) A+ Certification
15 10 (0.74%) MCTS
16 7 (0.52%) AAT
17 6 (0.44%) PRINCE2 Certification
17 6 (0.44%) CCNP
18 5 (0.37%) Citrix Certification
Quality Assurance & Compliance
1 181 (13.42%) SLA
2 17 (1.26%) ISO/IEC 27001
2 17 (1.26%) QA
3 5 (0.37%) ISO 9001
4 3 (0.22%) Sarbanes-Oxley
5 2 (0.15%) HL7
5 2 (0.15%) JSP 440
6 1 (0.074%) ISO 9000
System Software
1 364 (26.98%) Active Directory
2 96 (7.12%) VMware Infrastructure
3 66 (4.89%) Hyper-V
4 29 (2.15%) IMail Server
5 25 (1.85%) XenApp
6 24 (1.78%) vSphere
7 14 (1.04%) XenDesktop
7 14 (1.04%) Terminal Services
8 7 (0.52%) vCloud
9 6 (0.44%) VMware ESX
10 5 (0.37%) VMware ESXi
11 2 (0.15%) Forefront TMG
11 2 (0.15%) Squid
11 2 (0.15%) ISA Server
11 2 (0.15%) Terminal Server
11 2 (0.15%) XenServer
11 2 (0.15%) qmail
11 2 (0.15%) Microsoft Virtual Server
11 2 (0.15%) Citrix Presentation Server
12 1 (0.074%) Firmware
Systems Management
1 35 (2.59%) SCCM
2 8 (0.59%) SCOM
3 6 (0.44%) HP Quality Center
4 5 (0.37%) Backup Exec
5 3 (0.22%) SCVMM
5 3 (0.22%) Puppet
5 3 (0.22%) SCSM
5 3 (0.22%) WSUS
6 2 (0.15%) collectd
6 2 (0.15%) logstash
6 2 (0.15%) Graphite
6 2 (0.15%) FortiGate
6 2 (0.15%) ZABBIX
6 2 (0.15%) Cacti
6 2 (0.15%) Ganglia
6 2 (0.15%) WMI
6 2 (0.15%) OpenView Configuration Management
6 2 (0.15%) Nagios
7 1 (0.074%) Norton AntiVirus
7 1 (0.074%) Opscode Chef
Vendors
1 510 (37.81%) Microsoft
2 187 (13.86%) VMware
3 155 (11.49%) Citrix
4 153 (11.34%) Oracle
5 79 (5.86%) Cisco
6 58 (4.30%) SAP
7 43 (3.19%) HP
8 26 (1.93%) Dell
9 20 (1.48%) NetApp
10 19 (1.41%) Ariba
10 19 (1.41%) IBM
11 17 (1.26%) Apple
11 17 (1.26%) Remedy
12 16 (1.19%) Sophos
13 15 (1.11%) FrontRange
14 14 (1.04%) LANDesk
15 13 (0.96%) Sage
15 13 (0.96%) Informatica
16 12 (0.89%) Google
17 11 (0.82%) Cognos
Brighton, Sussex
Bridgewater Resourcing Solutions Ltd
Posted: 13 hours ago
Leatherhead, Surrey
Digitech Resourcing Ltd
Salary: From £25,000 to £35,000 per annum
Posted: 19 hours ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £38,000 per annum + great benefits + culture
Posted: 19 hours ago
Redhill, Surrey
TLP Consultancy Ltd.
Salary: £25000 - £35000 per annum
Posted: 20 hours ago
Hampshire
LA International
Salary: £38000 - £45000 per annum + company benefits
Posted: 20 hours ago
Aylesbury, Buckinghamshire
Searchability
Salary: £25000 - £35000 per annum
Posted: 22 hours ago
Woking, Surrey
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 23 hours ago
High Wycombe, Buckinghamshire
Ashdown IT
Salary: £26000 - £30000 per annum + Benefits
Posted: Yesterday
Oxfordshire
Clearwater People Solutions
Salary: £20000 - £24000 Per Annum
Posted: Yesterday
Oxford, Oxfordshire
IAD
Salary: From £34,000 to £39,000 per annum depending on skills and experience
Posted: Yesterday
Basingstoke, Hampshire
NES IT
Salary: Good salary
Posted: Yesterday
Reading, Berkshire
Experis Ltd
Salary: £35000 - £40000 per annum
Posted: Yesterday
Oxford, Oxfordshire
Experis Ltd
Salary: £31000 per annum
Posted: Yesterday
Witney, Oxfordshire
Kalpa Resource
Salary: From £22,000 to £28,000 per annum + Benefits
Posted: Yesterday
Oxford, Oxfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £27000 - £32000 per annum + Benefits
Posted: Yesterday
Newport Pagnell, Buckinghamshire
IT Executive Ltd
Salary: £20000 - £27000 per annum
Posted: Yesterday
Oxford, Oxfordshire
Corriculo
Salary: Up to £33,000 per annum to £33k
Posted: 2 days ago
Oxford, Oxfordshire
Corriculo
Salary: Up to £23,000 per annum
Posted: 2 days ago
Reading, Berkshire
83Zero
Salary: From £39,000 to £45,000 per annum + Excellent Benefits (Please see bel
Posted: 2 days ago
Milton Keynes, Buckinghamshire
IT Executive Ltd
Salary: £30000 - £40000 per annum + Pension, Healthcare, Profit share
Posted: 2 days ago