The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 90 107 104
Rank change year-on-year
+17 -3
Permanent jobs requiring a Support Analyst 651 612 593
As % of all permanent IT jobs located in the South East 3.06% 2.60% 2.59%
As % of the Job Titles category 3.23% 2.75% 2.73%
Number of salaries quoted 574 538 524
Average salary £26,500 £28,500 £30,000
Average salary % change year-on-year
-7.01% -5.00%
90% offered a salary of more than £20,250 £21,000 £21,050
10% offered a salary of more than £42,500 £40,500 £43,500
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20179 22291 21737
As % of all permanent IT jobs located in the South East 94.89% 94.84% 95.12%
Number of salaries quoted 16172 17876 17969
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £63,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South East region.

Support Analyst Salary Trend in the South East

Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Support Analyst across the South East region over the 3 months to 1 May 2015.

Support Analyst Salary Histogram in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +47 157 £27,500 -5.17% 12
Hampshire +37 126 £25,000 - 11
Berkshire -31 88 £28,750 +4.54% 9
Oxfordshire +9 59 £26,250 - 8
Buckinghamshire -30 58 £28,750 -15.44% 10
East Sussex +13 57 £25,000 -7.40% 4
Kent +46 54 £25,000 +8.69% 2
West Sussex -17 54 £27,500 -5.17% 2
Middlesex +5 1 £40,000 +18.51%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 1 May 2015, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 557 (45.62%) Windows
2 497 (40.70%) Microsoft
3 360 (29.48%) MS Excel
4 352 (28.83%) SQL
5 312 (25.55%) Active Directory
6 282 (23.10%) MS Office
7 250 (20.48%) ITIL
8 214 (17.53%) Finance
9 203 (16.63%) SQL Server
10 176 (14.41%) Windows 7
11 174 (14.25%) Citrix
12 153 (12.53%) MS Exchange
13 147 (12.04%) Oracle
14 136 (11.14%) SLA
14 136 (11.14%) VMware
15 128 (10.48%) Linux
16 124 (10.16%) Degree
17 118 (9.66%) Windows Server 2008
18 115 (9.42%) Analytical Skills
19 98 (8.03%) Java
20 93 (7.62%) Internet
20 93 (7.62%) VMware Infrastructure
21 88 (7.21%) DNS
22 83 (6.80%) Service Delivery
23 80 (6.55%) Microsoft Certification
24 78 (6.39%) .NET
25 77 (6.31%) Service Management
26 75 (6.14%) Firewall
26 75 (6.14%) LAN
27 74 (6.06%) Windows XP

Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 1 May 2015, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 153 (12.53%) MS Exchange
2 68 (5.57%) SharePoint
3 59 (4.83%) Exchange Server 2010
4 56 (4.59%) IIS
5 26 (2.13%) Apache
6 20 (1.64%) Exchange Server 2007
7 17 (1.39%) Lync
8 16 (1.31%) Tomcat
8 16 (1.31%) Blackberry Enterprise Server
9 15 (1.23%) Oracle Workflow
10 14 (1.15%) Lotus Domino
11 12 (0.98%) Exchange Server 2013
12 11 (0.90%) WebLogic
12 11 (0.90%) Oracle SOA Suite
13 10 (0.82%) WorkSite
13 10 (0.82%) Exchange Server 2000
14 9 (0.74%) SharePoint 2010
15 8 (0.66%) SharePoint 2013
15 8 (0.66%) Exchange Server 2003
15 8 (0.66%) IBM Notes
Applications
1 360 (29.48%) MS Excel
2 282 (23.10%) MS Office
3 35 (2.87%) MS PowerPoint
4 10 (0.82%) Spreadsheet
5 3 (0.25%) MS Visio
6 2 (0.16%) PrintSoft PReS
6 2 (0.16%) MS Project
6 2 (0.16%) SPSS
Business Applications
1 41 (3.36%) Oracle EBS
1 41 (3.36%) Oracle EBS R12
2 23 (1.88%) Oracle Cash Management
3 22 (1.80%) Oracle Receivables
4 14 (1.15%) Oracle General Ledger
4 14 (1.15%) Oracle Subledger Accounting
5 11 (0.90%) SAP SD
5 11 (0.90%) SAP MM
5 11 (0.90%) Dynamics AX
6 10 (0.82%) Agresso
7 9 (0.74%) Oracle HRMS
8 8 (0.66%) assyst
8 8 (0.66%) Oracle Payroll
9 6 (0.49%) Remedy ITSM
9 6 (0.49%) Oracle Financials
9 6 (0.49%) BusinessWare
10 5 (0.41%) SAP FI
11 4 (0.33%) Dynamics CRM
11 4 (0.33%) GoldMine
12 3 (0.25%) SAP CO
Cloud Services
1 19 (1.56%) Office 365
2 13 (1.06%) Microsoft Azure
2 13 (1.06%) Amazon AWS
3 6 (0.49%) SaaS
4 4 (0.33%) Google Apps
5 3 (0.25%) Google Analytics
6 1 (0.082%) Cloud Computing
Communications & Networking
1 93 (7.62%) Internet
2 88 (7.21%) DNS
3 75 (6.14%) Firewall
3 75 (6.14%) LAN
4 72 (5.90%) DHCP
4 72 (5.90%) TCP/IP
5 69 (5.65%) WAN
6 42 (3.44%) VoIP
7 36 (2.95%) VPN
8 35 (2.87%) SAN
9 26 (2.13%) SMTP
10 13 (1.06%) Wi-Fi
11 12 (0.98%) IP Telephony
12 10 (0.82%) Wireless
13 8 (0.66%) VLAN
14 7 (0.57%) Structured Cabling
15 6 (0.49%) NAS
15 6 (0.49%) iSCSI
15 6 (0.49%) Network Security
15 6 (0.49%) SSH
Database & Business Intelligence
1 203 (16.63%) SQL Server
2 42 (3.44%) MySQL
3 28 (2.29%) Oracle Database
4 23 (1.88%) SQL Server 2008
5 20 (1.64%) Relational Database
6 19 (1.56%) Crystal Reports
6 19 (1.56%) Oracle Reports
7 18 (1.47%) SQL Server 2005
8 15 (1.23%) SQL Server Integration Services
9 13 (1.06%) SQL Server Reporting Services
10 12 (0.98%) SQL Server 2012
10 12 (0.98%) PostgreSQL
11 10 (0.82%) MS Access
12 8 (0.66%) Oracle Database 11g
13 7 (0.57%) FileMaker
14 5 (0.41%) QlikView
15 4 (0.33%) SQL Server 2000
16 2 (0.16%) Data Mining
16 2 (0.16%) SAP BI
17 1 (0.082%) Oracle9i Database
Development Applications
1 18 (1.47%) Visual Studio
2 14 (1.15%) Toad
3 11 (0.90%) MSI
3 11 (0.90%) Oracle Forms
3 11 (0.90%) SQL Server Management Studio (SSMS)
4 10 (0.82%) Subversion
5 7 (0.57%) Git (software)
6 4 (0.33%) WebDriver
6 4 (0.33%) Selenium
7 2 (0.16%) Redmine
7 2 (0.16%) Bugzilla
8 1 (0.082%) JUnit
8 1 (0.082%) Eclipse
8 1 (0.082%) Maven
8 1 (0.082%) Jenkins
General
1 214 (17.53%) Finance
2 47 (3.85%) German Language
3 33 (2.70%) Retail
4 30 (2.46%) Front Office
5 26 (2.13%) Back Office
6 25 (2.05%) Marketing
7 24 (1.97%) Telecoms
8 20 (1.64%) French Language
8 20 (1.64%) Law
9 18 (1.47%) Billing
10 17 (1.39%) General Ledger
11 13 (1.06%) Manufacturing
12 12 (0.98%) Italian Language
12 12 (0.98%) Banking
13 9 (0.74%) Advertising
13 9 (0.74%) Local Government
14 7 (0.57%) Financial Institution
14 7 (0.57%) Publishing
15 6 (0.49%) Spanish Language
15 6 (0.49%) Dutch Language
Libraries, Frameworks & Software Standards
1 78 (6.39%) .NET
2 36 (2.95%) ASP.NET
3 31 (2.54%) HTML
4 19 (1.56%) XML
5 18 (1.47%) CSS
6 15 (1.23%) Oracle Fusion
7 14 (1.15%) WCF
8 13 (1.06%) Web Services
9 10 (0.82%) ASP.NET Web Forms
9 10 (0.82%) Middleware
10 9 (0.74%) ASP.NET MVC
11 8 (0.66%) J2EE
12 7 (0.57%) ADO.NET
12 7 (0.57%) jQuery
13 6 (0.49%) .NET Framework
13 6 (0.49%) COM
14 4 (0.33%) AngularJS
15 3 (0.25%) HTML5
16 2 (0.16%) SAP PI
16 2 (0.16%) Spring
Miscellaneous
1 115 (9.42%) Analytical Skills
2 52 (4.26%) Computer Science
3 40 (3.28%) Management Information System
4 38 (3.11%) Blackberry
5 32 (2.62%) User Experience
6 30 (2.46%) Mathematics
7 28 (2.29%) Thin Client
7 28 (2.29%) Fat Client
8 21 (1.72%) Client/Server
9 13 (1.06%) Enterprise Software
10 9 (0.74%) EPoS
10 9 (0.74%) Replication
10 9 (0.74%) Social Media
11 7 (0.57%) Statistics
11 7 (0.57%) PDA
12 6 (0.49%) iPhone
12 6 (0.49%) Wiki
12 6 (0.49%) Blog
12 6 (0.49%) Video Conferencing
12 6 (0.49%) Mobile Computing
Operating Systems
1 557 (45.62%) Windows
2 176 (14.41%) Windows 7
3 128 (10.48%) Linux
4 118 (9.66%) Windows Server 2008
5 74 (6.06%) Windows XP
6 72 (5.90%) Windows Server 2003
7 66 (5.41%) UNIX
8 65 (5.32%) Windows 8
9 53 (4.34%) Windows Server 2012
10 15 (1.23%) Apple iOS
11 13 (1.06%) Mac OS
11 13 (1.06%) Windows 2000 Server
11 13 (1.06%) Android
12 11 (0.90%) Windows Vista
13 8 (0.66%) Mac OS X
14 7 (0.57%) zOS
14 7 (0.57%) AIX
14 7 (0.57%) Solaris
15 6 (0.49%) Red Hat Enterprise Linux
16 4 (0.33%) CentOS
Processes & Methodologies
1 250 (20.48%) ITIL
2 83 (6.80%) Service Delivery
3 77 (6.31%) Service Management
4 65 (5.32%) ERP
4 65 (5.32%) Project Management
4 65 (5.32%) Problem Management
5 55 (4.50%) Incident Management
6 44 (3.60%) Workflow
7 39 (3.19%) CRM
7 39 (3.19%) Mentoring
8 35 (2.87%) Agile Software Development
8 35 (2.87%) Time Management
9 34 (2.78%) Line Management
10 31 (2.54%) Data Analysis
10 31 (2.54%) Migration
10 31 (2.54%) PRINCE2
11 30 (2.46%) Business Intelligence
12 27 (2.21%) User Acceptance Testing
13 26 (2.13%) Root Cause Analysis
14 24 (1.97%) ITSM
Programming Languages
1 352 (28.83%) SQL
2 98 (8.03%) Java
3 43 (3.52%) C#
4 30 (2.46%) T-SQL
5 29 (2.38%) JavaScript
6 21 (1.72%) PL/SQL
7 18 (1.47%) VB.NET
8 15 (1.23%) VB
9 14 (1.15%) PHP
10 11 (0.90%) PowerShell
11 8 (0.66%) C++
12 7 (0.57%) VBScript
13 6 (0.49%) VBA
13 6 (0.49%) C
14 5 (0.41%) Shell Script
14 5 (0.41%) Python
15 3 (0.25%) Perl
15 3 (0.25%) ABAP
16 2 (0.16%) VB6
17 1 (0.082%) Pascal
Qualifications
1 124 (10.16%) Degree
2 80 (6.55%) Microsoft Certification
3 63 (5.16%) MCP
4 58 (4.75%) Security Cleared
5 49 (4.01%) SC Cleared
6 44 (3.60%) MCSE
7 36 (2.95%) Cisco Certification
8 31 (2.54%) CCNA
9 27 (2.21%) ITIL Certification
10 23 (1.88%) A+ Certification
11 22 (1.80%) ITIL Foundation Certificate
11 22 (1.80%) MCITP
12 18 (1.47%) MCSA
13 14 (1.15%) DV Cleared
14 11 (0.90%) PRINCE2 Certification
15 9 (0.74%) Oracle Certification
16 7 (0.57%) HND
17 6 (0.49%) MOS
17 6 (0.49%) VMware Certified Professional (VCP)
17 6 (0.49%) MCTS
Quality Assurance & Compliance
1 136 (11.14%) SLA
2 18 (1.47%) ISO/IEC 27001
3 12 (0.98%) QA
4 6 (0.49%) ISO 9001
5 3 (0.25%) HL7
6 1 (0.082%) ISO 9000
System Software
1 312 (25.55%) Active Directory
2 93 (7.62%) VMware Infrastructure
3 54 (4.42%) XenApp
4 41 (3.36%) XenDesktop
5 38 (3.11%) Hyper-V
6 25 (2.05%) IMail Server
6 25 (2.05%) vSphere
7 19 (1.56%) Citrix Presentation Server
8 11 (0.90%) VMware ESX
9 6 (0.49%) VMware ESXi
9 6 (0.49%) Terminal Services
10 5 (0.41%) vCloud
11 4 (0.33%) Samba
12 3 (0.25%) XenServer
13 2 (0.16%) VMware Workstation
13 2 (0.16%) ISA Server
13 2 (0.16%) Terminal Server
14 1 (0.082%) Microsoft App-V
14 1 (0.082%) Microsoft Virtual Server
14 1 (0.082%) Forefront TMG
Systems Management
1 60 (4.91%) SCCM
2 8 (0.66%) Backup Exec
3 6 (0.49%) HP Quality Center
3 6 (0.49%) SCOM
3 6 (0.49%) Norton AntiVirus
4 5 (0.41%) Puppet
5 4 (0.33%) SCSM
5 4 (0.33%) ARCserve
6 2 (0.16%) WSUS
6 2 (0.16%) OpenView Configuration Management
7 1 (0.082%) Netcool
7 1 (0.082%) Tivoli
7 1 (0.082%) AirWatch
7 1 (0.082%) Opscode Chef
Vendors
1 497 (40.70%) Microsoft
2 174 (14.25%) Citrix
3 147 (12.04%) Oracle
4 136 (11.14%) VMware
5 68 (5.57%) Cisco
6 54 (4.42%) HP
7 43 (3.52%) SAP
8 22 (1.80%) Dell
9 18 (1.47%) Remedy
10 16 (1.31%) Apple
11 15 (1.23%) Sophos
12 13 (1.06%) CheckPoint
12 13 (1.06%) LANDesk
13 12 (0.98%) Avaya
14 11 (0.90%) CA
14 11 (0.90%) Epicor
14 11 (0.90%) Salesforce.com
14 11 (0.90%) TOWER Software
14 11 (0.90%) Google
15 10 (0.82%) FrontRange
Hampshire
Zorba Consulting Limited
Salary: £22k - 25k per year + bonus plus benefits
Posted: 3 hours ago
Southampton, Hampshire
Nigel Frank International Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 13 hours ago
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: £40000 - £45000 Per Annum
Posted: 2 days ago
East Sussex
ARC IT Recruitment Ltd
Salary: £20000 - £25000 Per Annum
Posted: 2 days ago
Cobham, Surrey
Reed Professional Services
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Slough, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £21000 - £26000 per annum + Benefits
Posted: 2 days ago
Sutton, Surrey
Hh Global
Posted: 2 days ago
Slough, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £21000 - £26000 per annum + Benefits
Posted: 2 days ago
Maidenhead, Berkshire
Redrock Consulting Ltd
Salary: £20000 - £30000 per annum + excellent training
Posted: 2 days ago
East Sussex
Clearwater People Solutions
Salary: £22000 - £26000 Per Annum Excellent benefits
Posted: 2 days ago
Brighton, Sussex
Semantico Limited
Posted: 3 days ago
Princes Risborough, Buckinghamshire
IT Talent Solutions Ltd
Posted: 3 days ago
Hook, Hampshire
Ascend Consulting
Salary: From £20,000 to £26,000 per annum
Posted: 3 days ago
Buckinghamshire
Clearwater People Solutions
Salary: £40000 - £50000 Per Annum + benefits
Posted: 3 days ago
Fareham, Hampshire
The People Network
Salary: £20000 - £25000 per annum + bens
Posted: 3 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £16,000 to £18,000 per annum
Posted: 3 days ago
Reading, Berkshire
Hudson IT
Salary: £3000 - £38000 per annum + Bonus+Package
Posted: 3 days ago
Egham, Surrey
Canary Wharf and City
Salary: From £33,000 to £40,000 per annum + Benefits
Posted: 3 days ago
Egham, Surrey
Canary Wharf and City
Salary: From £27,000 to £35,000 per annum + Benefits
Posted: 3 days ago
Wokingham, Berkshire
Ashdown IT
Salary: £25000 - £33000 per annum + benefits
Posted: 3 days ago