The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 84 85 95
Rank change year-on-year
+1 +10
Permanent jobs requiring a Support Analyst 725 678 660
As % of all permanent IT jobs located in the South East 3.30% 3.23% 2.89%
As % of the Job Titles category 3.49% 3.39% 3.03%
Number of salaries quoted 661 622 582
Average salary £27,500 £30,500 £30,000
Average salary % change year-on-year
-9.83% +1.66%
90% offered a salary of more than £20,380 £21,000 £20,000
10% offered a salary of more than £45,000 £43,900 £42,500
UK excluding London average salary £27,500 £27,500 £28,500
% change year-on-year
- -3.50%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20786 19977 21785
As % of all permanent IT jobs located in the South East 94.59% 95.07% 95.33%
Number of salaries quoted 16278 16494 18666
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £60,500 £59,500 £60,000
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South East region.

Support Analyst Salary Trend in the South East

Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Support Analyst across the South East region over the 3 months to 16 September 2014.

Support Analyst Salary Histogram in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +23 214 £30,000 - 13
Berkshire -6 129 £26,375 -24.64% 17
East Sussex +41 82 £25,000 +4.16% 1
Hampshire -40 81 £27,500 -12.69% 9
Oxfordshire +25 71 £26,500 +6.00% 13
Buckinghamshire +23 70 £26,250 +2.94% 16
West Sussex -36 50 £30,500 +7.01% 7
Kent 0 28 £24,750 -17.50% 3
Middlesex -2 3 £35,000 -1.40% 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 16 September 2014, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 767 (52.46%) Windows
2 615 (42.07%) Microsoft
3 478 (32.69%) SQL
4 431 (29.48%) MS Excel
5 355 (24.28%) ITIL
6 347 (23.73%) Active Directory
7 327 (22.37%) MS Office
8 240 (16.42%) SQL Server
9 233 (15.94%) Windows Server 2008
10 214 (14.64%) Finance
11 213 (14.57%) Windows 7
12 209 (14.30%) Degree
13 199 (13.61%) SLA
14 193 (13.20%) Windows Server 2003
15 188 (12.86%) Linux
16 184 (12.59%) Windows XP
17 180 (12.31%) MS Exchange
18 177 (12.11%) VMware
19 159 (10.88%) TCP/IP
20 156 (10.67%) Oracle
21 141 (9.64%) Citrix
22 123 (8.41%) Microsoft Certification
23 122 (8.34%) Firewall
24 117 (8.00%) Computer Science
25 115 (7.87%) DNS
26 114 (7.80%) Internet
27 110 (7.52%) Windows Server 2012
28 107 (7.32%) .NET
29 105 (7.18%) Java
30 103 (7.05%) DHCP

Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 16 September 2014, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 180 (12.31%) MS Exchange
2 97 (6.63%) IIS
3 56 (3.83%) Exchange Server 2010
4 49 (3.35%) SharePoint
5 45 (3.08%) Exchange Server 2007
6 43 (2.94%) Apache
7 33 (2.26%) Tomcat
8 29 (1.98%) Exchange Server 2003
9 27 (1.85%) Exchange Server 2013
10 26 (1.78%) Lync
11 25 (1.71%) IBM Notes
12 16 (1.09%) Blackberry Enterprise Server
13 13 (0.89%) Lotus Domino
14 12 (0.82%) Oracle Workflow
15 11 (0.75%) WebSphere
16 10 (0.68%) SharePoint 2010
17 6 (0.41%) MS Project Server
17 6 (0.41%) CMS
17 6 (0.41%) Exchange Server 2000
18 4 (0.27%) WebLogic
Applications
1 431 (29.48%) MS Excel
2 327 (22.37%) MS Office
3 24 (1.64%) MS PowerPoint
4 15 (1.03%) MS Project
5 14 (0.96%) MS Visio
6 4 (0.27%) AutoCAD
6 4 (0.27%) InfoPath
7 3 (0.21%) Spreadsheet
8 2 (0.14%) Photoshop
8 2 (0.14%) QuarkXPress
9 1 (0.068%) FastStats
Business Applications
1 53 (3.63%) Oracle EBS
2 39 (2.67%) Oracle EBS R12
3 23 (1.57%) Oracle Receivables
4 20 (1.37%) Oracle General Ledger
5 19 (1.30%) Oracle Payables
6 17 (1.16%) Oracle Financials
7 15 (1.03%) Oracle HRMS
8 14 (0.96%) Oracle Applications
9 13 (0.89%) Dynamics AX
10 9 (0.62%) Oracle Cash Management
11 8 (0.55%) Oracle Assets
11 8 (0.55%) Oracle Subledger Accounting
12 7 (0.48%) Oracle 11i
13 6 (0.41%) Dynamics CRM
14 5 (0.34%) Academy Housing
14 5 (0.34%) arcHouse
14 5 (0.34%) Remedy ITSM
15 4 (0.27%) SAP FI
15 4 (0.27%) SAP FI/CO
15 4 (0.27%) SAP CO
Cloud Services
1 40 (2.74%) SaaS
2 12 (0.82%) Office 365
3 6 (0.41%) Microsoft Azure
3 6 (0.41%) IaaS
4 5 (0.34%) PaaS
5 2 (0.14%) Cloud Computing
Communications & Networking
1 159 (10.88%) TCP/IP
2 122 (8.34%) Firewall
3 115 (7.87%) DNS
4 114 (7.80%) Internet
5 103 (7.05%) DHCP
6 77 (5.27%) VPN
7 65 (4.45%) LAN
8 64 (4.38%) WAN
9 57 (3.90%) VoIP
10 47 (3.21%) SAN
11 46 (3.15%) Wireless
12 45 (3.08%) SMTP
13 37 (2.53%) FTP
14 27 (1.85%) VLAN
15 26 (1.78%) Ethernet
16 23 (1.57%) NAS
17 20 (1.37%) DMZ
17 20 (1.37%) Wi-Fi
18 16 (1.09%) HTTP
19 15 (1.03%) Network Security
Database & Business Intelligence
1 240 (16.42%) SQL Server
2 61 (4.17%) SQL Server Reporting Services
3 56 (3.83%) Relational Database
4 40 (2.74%) SQL Server Integration Services
4 40 (2.74%) MySQL
5 32 (2.19%) SQL Server 2008
6 29 (1.98%) SQL Server 2005
7 24 (1.64%) Crystal Reports
8 23 (1.57%) MS Access
9 19 (1.30%) Oracle Reports
10 17 (1.16%) RDBMS
11 15 (1.03%) Oracle Discoverer
12 14 (0.96%) Oracle Database
13 10 (0.68%) DB2
14 8 (0.55%) Oracle BI Publisher
14 8 (0.55%) SQL Server 2012
14 8 (0.55%) Data Warehouse
15 7 (0.48%) SQL Server 2000
15 7 (0.48%) Oracle Database 11g
16 6 (0.41%) SQL Server Analysis Services
Development Applications
1 20 (1.37%) Visual Studio
2 17 (1.16%) Team Foundation Server
3 16 (1.09%) Oracle Forms
4 11 (0.75%) SQL Server Management Studio (SSMS)
5 5 (0.34%) Talend Open Studio
6 3 (0.21%) Dreamweaver
6 3 (0.21%) FishEye
6 3 (0.21%) Git (software)
7 1 (0.068%) Subversion
7 1 (0.068%) Maven
7 1 (0.068%) Eclipse
7 1 (0.068%) JUnit
7 1 (0.068%) Jenkins
7 1 (0.068%) Oracle APEX
General
1 214 (14.64%) Finance
2 63 (4.31%) Front Office
3 62 (4.24%) Retail
4 37 (2.53%) German Language
5 32 (2.19%) French Language
6 20 (1.37%) Law
7 19 (1.30%) Telecoms
7 19 (1.30%) Dutch Language
8 18 (1.23%) Manufacturing
9 16 (1.09%) Banking
10 14 (0.96%) Financial Institution
11 13 (0.89%) Legal
12 11 (0.75%) General Ledger
13 10 (0.68%) Back Office
14 9 (0.62%) Publishing
14 9 (0.62%) Electronics
14 9 (0.62%) Aerospace
15 8 (0.55%) Marketing
16 7 (0.48%) Retail Banking
16 7 (0.48%) Advertising
Libraries, Frameworks & Software Standards
1 107 (7.32%) .NET
2 101 (6.91%) HTML
3 58 (3.97%) CSS
4 50 (3.42%) XML
5 38 (2.60%) ASP.NET
6 23 (1.57%) J2EE
7 20 (1.37%) SOAP
8 18 (1.23%) Hibernate
9 17 (1.16%) Spring
10 15 (1.03%) Struts
11 14 (0.96%) jQuery
12 13 (0.89%) Web Services
13 11 (0.75%) LAMP
14 10 (0.68%) JSON
14 10 (0.68%) Middleware
15 7 (0.48%) WCF
16 6 (0.41%) XPages
17 5 (0.34%) SAP XI
17 5 (0.34%) ASP.NET MVC
17 5 (0.34%) Oracle Fusion
Miscellaneous
1 117 (8.00%) Computer Science
2 99 (6.77%) Analytical Skills
3 47 (3.21%) Management Information System
4 45 (3.08%) Mathematics
5 33 (2.26%) Blackberry
6 22 (1.50%) Clustering
7 21 (1.44%) EPoS
8 17 (1.16%) Replication
9 14 (0.96%) Open Source
9 14 (0.96%) Statistics
10 10 (0.68%) User Experience
10 10 (0.68%) LIMS
11 9 (0.62%) Video Conferencing
12 8 (0.55%) Life Science
12 8 (0.55%) Xbox
12 8 (0.55%) Client/Server
13 7 (0.48%) Physics
14 6 (0.41%) Fat Client
14 6 (0.41%) Thin Client
14 6 (0.41%) PKI
Operating Systems
1 767 (52.46%) Windows
2 233 (15.94%) Windows Server 2008
3 213 (14.57%) Windows 7
4 193 (13.20%) Windows Server 2003
5 188 (12.86%) Linux
6 184 (12.59%) Windows XP
7 110 (7.52%) Windows Server 2012
8 84 (5.75%) Windows 8
9 71 (4.86%) UNIX
10 28 (1.92%) Windows Vista
11 16 (1.09%) Windows 2000 Server
12 14 (0.96%) Android
13 13 (0.89%) Red Hat Enterprise Linux
14 10 (0.68%) Windows 2000
14 10 (0.68%) Mac OS X
15 9 (0.62%) CentOS
16 6 (0.41%) Mac OS
17 5 (0.34%) Windows Mobile
18 4 (0.27%) AIX
18 4 (0.27%) Solaris
Processes & Methodologies
1 355 (24.28%) ITIL
2 84 (5.75%) Service Delivery
3 72 (4.92%) Service Management
4 66 (4.51%) CRM
5 64 (4.38%) Software Engineering
6 51 (3.49%) Project Management
7 42 (2.87%) Agile Software Development
8 38 (2.60%) Time Management
8 38 (2.60%) ITSM
9 36 (2.46%) Incident Management
10 34 (2.33%) Change Management
10 34 (2.33%) Continuous Improvement
11 33 (2.26%) E-Commerce
12 32 (2.19%) ERP
12 32 (2.19%) Business Intelligence
13 31 (2.12%) Data Analysis
14 29 (1.98%) Root Cause Analysis
15 27 (1.85%) Web Development
16 26 (1.78%) Problem Management
17 24 (1.64%) Workflow
Programming Languages
1 478 (32.69%) SQL
2 105 (7.18%) Java
3 76 (5.20%) C#
4 73 (4.99%) JavaScript
5 52 (3.56%) PL/SQL
5 52 (3.56%) T-SQL
6 48 (3.28%) PHP
7 27 (1.85%) C++
8 25 (1.71%) VB
9 18 (1.23%) Bash Shell
10 16 (1.09%) VB.NET
11 15 (1.03%) C
11 15 (1.03%) PowerShell
12 14 (0.96%) Shell Script
13 13 (0.89%) VBA
14 9 (0.62%) Perl
15 7 (0.48%) ABAP
16 6 (0.41%) sed
16 6 (0.41%) AWK
16 6 (0.41%) Korn
Qualifications
1 209 (14.30%) Degree
2 123 (8.41%) Microsoft Certification
3 87 (5.95%) MCSE
4 69 (4.72%) MCP
5 60 (4.10%) Cisco Certification
5 60 (4.10%) CCNA
6 55 (3.76%) Security Cleared
7 50 (3.42%) MCITP
8 38 (2.60%) SC Cleared
8 38 (2.60%) MCSA
9 22 (1.50%) ITIL Certification
10 21 (1.44%) A+ Certification
11 20 (1.37%) ITIL Foundation Certificate
12 18 (1.23%) MCTS
13 17 (1.16%) VMware Certified Professional (VCP)
14 15 (1.03%) OCPJP
14 15 (1.03%) OCMJD
14 15 (1.03%) Sun Certification
15 14 (0.96%) CCNP
16 8 (0.55%) CTC Cleared
Quality Assurance & Compliance
1 199 (13.61%) SLA
2 24 (1.64%) QA
3 7 (0.48%) ISO 9001
3 7 (0.48%) ISO/IEC 27001
4 3 (0.21%) Sarbanes-Oxley
5 1 (0.068%) BS7799
5 1 (0.068%) JSP 440
System Software
1 347 (23.73%) Active Directory
2 93 (6.36%) VMware Infrastructure
3 45 (3.08%) IMail Server
4 44 (3.01%) vSphere
5 25 (1.71%) XenDesktop
6 23 (1.57%) XenApp
7 21 (1.44%) Hyper-V
8 11 (0.75%) Postfix
9 10 (0.68%) VMware ESXi
10 8 (0.55%) VMware ESX
11 7 (0.48%) vCloud
11 7 (0.48%) Citrix Presentation Server
12 6 (0.41%) Xen
12 6 (0.41%) Forefront TMG
13 5 (0.34%) Terminal Services
13 5 (0.34%) DFS Replication
13 5 (0.34%) Microsoft Virtual Server
14 4 (0.27%) XenServer
14 4 (0.27%) ISA Server
15 3 (0.21%) MetaFrame
Systems Management
1 40 (2.74%) SCCM
2 15 (1.03%) Backup Exec
3 11 (0.75%) Systems Management Server (SMS)
3 11 (0.75%) Oracle Enterprise Manager
4 9 (0.62%) Norton AntiVirus
5 7 (0.48%) DameWare
6 5 (0.34%) SCOM
7 4 (0.27%) WSUS
7 4 (0.27%) Foglight
7 4 (0.27%) NetBackup
8 3 (0.21%) Tivoli
8 3 (0.21%) ZENworks
9 2 (0.14%) HP Data Protector
9 2 (0.14%) ARCserve
10 1 (0.068%) OpenView Configuration Management
10 1 (0.068%) OpenAM
10 1 (0.068%) Red Hat Satellite
10 1 (0.068%) SolarWinds Orion
Vendors
1 615 (42.07%) Microsoft
2 177 (12.11%) VMware
3 156 (10.67%) Oracle
4 141 (9.64%) Citrix
5 81 (5.54%) Cisco
6 59 (4.04%) SAP
7 31 (2.12%) Symantec
8 30 (2.05%) HP
8 30 (2.05%) IBM
9 22 (1.50%) Dell
9 22 (1.50%) Apple
10 19 (1.30%) Sun
11 17 (1.16%) Lotus
12 14 (0.96%) Avaya
13 13 (0.89%) Remedy
13 13 (0.89%) Polycom
14 12 (0.82%) Business Objects
15 10 (0.68%) JBoss
15 10 (0.68%) Red Hat
16 8 (0.55%) Salesforce.com
West Malling, Kent
Rark Solutions
Salary: From £28,000 to £38,000 per annum
Posted: 1 hour ago
Princes Risborough, Buckinghamshire
Ashdown IT
Salary: £20000 - £25000 per annum
Posted: 5 hours ago
Oxford, Oxfordshire
Cadence Resourcing
Salary: £25000 - £30000 per annum + excellent benefits + pension
Posted: 6 hours ago
Basingstoke, Hampshire
NES Global Talent
Salary: £16000 to £21000 per annum
Posted: 8 hours ago
Gosport, Hampshire
Redrock Consulting Ltd
Salary: £25000 - £32000 per annum + excellent training
Posted: 8 hours ago
Woking, Surrey
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 9 hours ago
Ascot, Berkshire
CV Screen Ltd
Salary: £20k - 24k per year + benefits
Posted: 23 hours ago
Abingdon, Oxfordshire
CV Screen Ltd
Salary: £20k - 24k per year + benefits
Posted: 23 hours ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £23000.00 per annum + Benefits
Posted: Yesterday
High Wycombe, Buckinghamshire
CV Screen Ltd
Salary: £20k - 25k per year + Perks and Career Development
Posted: Yesterday
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £27500 per annum
Posted: Yesterday
Berkshire
Go Partnership.
Salary: From £34,000 to £40,000 per annum + Benefits
Posted: Yesterday
Sutton, Surrey
Reed Business Information Ltd
Salary: From £25,000 to £28,000 per annum + 29 days holiday + share op's + pen
Posted: Yesterday
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £17000 - £19500 per annum + pension, BUPA, bonus
Posted: Yesterday
East Sussex
ARC IT Recruitment Ltd
Salary: £23000 Per Annum
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Salary: £18500 - £21000 per annum
Posted: 4 days ago
Oxford, Oxfordshire
Vantage Recruitment Solutions Ltd
Salary: From £25,000 to £35,000 per annum Bonus, Pension, 22 days holiday, On-
Posted: 4 days ago
Oxford, Oxfordshire
ReThink Recruitment
Salary: £22000.00 - £27000 per annum + benefits
Posted: 4 days ago
Farnborough, Hampshire
Coal IT Services
Salary: From £25,000 to £30,000 per annum
Posted: 4 days ago
Surrey
Millshill Recruitment Ltd
Salary: From £20,000 to £20,000 per annum + Bens
Posted: 4 days ago