The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 101 103 109
Rank change year-on-year
+2 +6
Permanent jobs requiring a Support Analyst 599 564 602
As % of all permanent IT jobs located in the South East 2.76% 2.62% 2.60%
As % of the Job Titles category 2.89% 2.76% 2.72%
Number of salaries quoted 536 503 554
Average salary £27,500 £28,500 £28,500
Average salary % change year-on-year
-3.50% -
90% offered a salary of more than £20,000 £20,000 £20,250
10% offered a salary of more than £41,000 £40,000 £43,500
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20702 20436 22133
As % of all permanent IT jobs located in the South East 95.45% 94.89% 95.50%
Number of salaries quoted 16710 16412 19303
Average salary £41,000 £42,500 £40,000
Average salary % change year-on-year
-3.52% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £59,500 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South East region.

Support Analyst Salary Trend in the South East

Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Support Analyst across the South East region over the 3 months to 22 December 2014.

Support Analyst Salary Histogram in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -18 144 £29,000 +1.75% 11
Berkshire +6 119 £26,750 -13.70% 20
Hampshire -5 99 £28,358 -3.87% 12
Buckinghamshire +17 78 £26,500 +17.77% 10
East Sussex +20 48 £26,000 -11.11% 2
Oxfordshire +7 46 £25,500 -1.92% 3
West Sussex +5 46 £28,500 -0.86% 4
Kent -29 13 £24,000 -20.00% 1
Middlesex 0 1 £32,500 -16.12%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 22 December 2014, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 644 (49.42%) Windows
2 520 (39.91%) Microsoft
3 374 (28.70%) SQL
4 357 (27.40%) MS Excel
5 319 (24.48%) Active Directory
6 298 (22.87%) ITIL
7 293 (22.49%) MS Office
8 208 (15.96%) Windows 7
9 205 (15.73%) Finance
10 190 (14.58%) SQL Server
11 183 (14.04%) Windows Server 2008
12 174 (13.35%) Linux
13 171 (13.12%) Degree
14 162 (12.43%) Oracle
15 159 (12.20%) MS Exchange
15 159 (12.20%) SLA
16 158 (12.13%) VMware
17 157 (12.05%) Citrix
18 140 (10.74%) Windows Server 2003
19 139 (10.67%) TCP/IP
20 133 (10.21%) Windows XP
21 126 (9.67%) Analytical Skills
22 118 (9.06%) DNS
23 108 (8.29%) Microsoft Certification
24 105 (8.06%) Java
25 102 (7.83%) DHCP
25 102 (7.83%) Windows Server 2012
26 96 (7.37%) Firewall
27 89 (6.83%) VMware Infrastructure
28 85 (6.52%) IIS

Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 22 December 2014, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 159 (12.20%) MS Exchange
2 85 (6.52%) IIS
3 67 (5.14%) Exchange Server 2010
4 59 (4.53%) Exchange Server 2007
5 53 (4.07%) SharePoint
6 50 (3.84%) Apache
7 37 (2.84%) Tomcat
8 30 (2.30%) Exchange Server 2003
9 25 (1.92%) Blackberry Enterprise Server
10 24 (1.84%) Lync
11 22 (1.69%) Exchange Server 2013
12 18 (1.38%) Oracle Workflow
13 17 (1.30%) IBM Notes
13 17 (1.30%) Lotus Domino
14 12 (0.92%) WebSphere
15 10 (0.77%) JBoss
15 10 (0.77%) CMS
16 6 (0.46%) SharePoint 2010
17 5 (0.38%) Oracle SOA Suite
18 4 (0.31%) IBM HTTP Server
Applications
1 357 (27.40%) MS Excel
2 293 (22.49%) MS Office
3 21 (1.61%) MS PowerPoint
4 9 (0.69%) MS Visio
5 5 (0.38%) MS Project
5 5 (0.38%) Spreadsheet
6 3 (0.23%) AutoCAD
7 2 (0.15%) PrintSoft PReS
7 2 (0.15%) InfoPath
8 1 (0.077%) FastStats
Business Applications
1 40 (3.07%) Oracle EBS
2 32 (2.46%) Oracle EBS R12
3 15 (1.15%) Oracle Financials
4 13 (1.00%) Oracle Receivables
5 11 (0.84%) Oracle General Ledger
6 9 (0.69%) Oracle Payables
6 9 (0.69%) Dynamics AX
6 9 (0.69%) Oracle HRMS
6 9 (0.69%) Oracle Applications
6 9 (0.69%) Oracle Assets
7 7 (0.54%) Oracle Cash Management
8 5 (0.38%) Dynamics CRM
8 5 (0.38%) SAP MM
9 4 (0.31%) Retail-J
9 4 (0.31%) Oracle 11i
10 3 (0.23%) Agresso
10 3 (0.23%) SAP SD
10 3 (0.23%) CODA-Financials
10 3 (0.23%) Remedy ITSM
10 3 (0.23%) Oracle Subledger Accounting
Cloud Services
1 11 (0.84%) SaaS
2 8 (0.61%) Microsoft Azure
3 7 (0.54%) Office 365
4 2 (0.15%) Amazon AWS
4 2 (0.15%) PaaS
5 1 (0.077%) Google Apps
5 1 (0.077%) Cloud Computing
Communications & Networking
1 139 (10.67%) TCP/IP
2 118 (9.06%) DNS
3 102 (7.83%) DHCP
4 96 (7.37%) Firewall
5 78 (5.99%) Internet
6 60 (4.60%) LAN
7 57 (4.37%) VPN
8 54 (4.14%) WAN
9 52 (3.99%) VoIP
10 36 (2.76%) SAN
11 32 (2.46%) Wireless
12 29 (2.23%) SMTP
13 26 (2.00%) VLAN
14 22 (1.69%) FTP
15 20 (1.53%) NAS
16 18 (1.38%) SSL
17 17 (1.30%) HTTP
17 17 (1.30%) iSCSI
18 16 (1.23%) Ethernet
18 16 (1.23%) Wi-Fi
Database & Business Intelligence
1 190 (14.58%) SQL Server
2 55 (4.22%) MySQL
3 31 (2.38%) Relational Database
4 24 (1.84%) SQL Server 2005
4 24 (1.84%) SQL Server Integration Services
5 22 (1.69%) SQL Server Reporting Services
6 20 (1.53%) SQL Server 2008
7 18 (1.38%) Oracle Reports
8 16 (1.23%) MS Access
8 16 (1.23%) Oracle Database
9 13 (1.00%) DB2
10 12 (0.92%) Data Warehouse
11 11 (0.84%) Oracle Discoverer
11 11 (0.84%) RDBMS
12 10 (0.77%) Crystal Reports
13 9 (0.69%) SQL Server 2000
14 8 (0.61%) Oracle BI Publisher
15 5 (0.38%) SQL Server 2012
15 5 (0.38%) Oracle Database 11g
15 5 (0.38%) Data Mining
Development Applications
1 15 (1.15%) Oracle Forms
2 11 (0.84%) MSI
3 8 (0.61%) Visual Studio
4 7 (0.54%) Team Foundation Server
5 5 (0.38%) Talend Open Studio
5 5 (0.38%) JUnit
5 5 (0.38%) Eclipse
5 5 (0.38%) Toad
6 4 (0.31%) FishEye
7 3 (0.23%) SQL Server Management Studio (SSMS)
8 2 (0.15%) Oracle APEX
9 1 (0.077%) Jenkins
9 1 (0.077%) Dreamweaver
9 1 (0.077%) Subversion
9 1 (0.077%) Maven
General
1 205 (15.73%) Finance
2 77 (5.91%) Retail
3 34 (2.61%) German Language
4 33 (2.53%) Front Office
5 29 (2.23%) Banking
6 26 (2.00%) French Language
7 20 (1.53%) Back Office
7 20 (1.53%) Telecoms
8 17 (1.30%) Billing
9 16 (1.23%) Legal
10 13 (1.00%) Financial Institution
10 13 (1.00%) Law
11 12 (0.92%) Marketing
12 11 (0.84%) Retail Banking
12 11 (0.84%) Manufacturing
13 10 (0.77%) Automotive
14 9 (0.69%) Advertising
14 9 (0.69%) Dutch Language
15 8 (0.61%) Publishing
16 7 (0.54%) General Ledger
Libraries, Frameworks & Software Standards
1 83 (6.37%) .NET
2 51 (3.91%) HTML
3 43 (3.30%) CSS
4 24 (1.84%) XML
5 22 (1.69%) ASP.NET
6 21 (1.61%) J2EE
7 15 (1.15%) Spring
8 13 (1.00%) LAMP
9 11 (0.84%) Hibernate
9 11 (0.84%) Oracle Fusion
10 10 (0.77%) Struts
11 9 (0.69%) Middleware
12 8 (0.61%) Web Services
13 6 (0.46%) JSP
13 6 (0.46%) .NET Framework
13 6 (0.46%) jQuery
14 5 (0.38%) SAP XI
14 5 (0.38%) iBATIS
14 5 (0.38%) WebSphere MQ
14 5 (0.38%) Servlets
Miscellaneous
1 126 (9.67%) Analytical Skills
2 75 (5.76%) Computer Science
3 50 (3.84%) Management Information System
4 47 (3.61%) Blackberry
5 34 (2.61%) Mathematics
6 21 (1.61%) Fat Client
6 21 (1.61%) Thin Client
7 16 (1.23%) EPoS
8 13 (1.00%) User Experience
9 11 (0.84%) Replication
9 11 (0.84%) Statistics
10 10 (0.77%) PKI
11 9 (0.69%) Life Science
11 9 (0.69%) Social Media
12 8 (0.61%) Enterprise Software
12 8 (0.61%) Video Conferencing
13 7 (0.54%) iPhone
13 7 (0.54%) Open Source
14 6 (0.46%) AS400
15 5 (0.38%) Physics
Operating Systems
1 644 (49.42%) Windows
2 208 (15.96%) Windows 7
3 183 (14.04%) Windows Server 2008
4 174 (13.35%) Linux
5 140 (10.74%) Windows Server 2003
6 133 (10.21%) Windows XP
7 102 (7.83%) Windows Server 2012
8 82 (6.29%) UNIX
9 53 (4.07%) Windows 8
10 31 (2.38%) Windows Vista
11 18 (1.38%) Android
12 15 (1.15%) Mac OS
13 14 (1.07%) CentOS
14 13 (1.00%) Windows 2000 Server
15 11 (0.84%) Red Hat Enterprise Linux
16 10 (0.77%) SUSE
17 9 (0.69%) Mac OS X
18 6 (0.46%) zOS
18 6 (0.46%) Debian
18 6 (0.46%) Ubuntu
Processes & Methodologies
1 298 (22.87%) ITIL
2 78 (5.99%) Service Delivery
3 65 (4.99%) Service Management
4 63 (4.83%) CRM
5 62 (4.76%) Project Management
6 51 (3.91%) ERP
7 41 (3.15%) Data Analysis
7 41 (3.15%) Problem Management
8 39 (2.99%) Root Cause Analysis
9 38 (2.92%) Time Management
10 37 (2.84%) Incident Management
11 36 (2.76%) Business Intelligence
12 35 (2.69%) Software Engineering
13 32 (2.46%) Mentoring
14 30 (2.30%) Agile Software Development
15 29 (2.23%) E-Commerce
15 29 (2.23%) Continuous Improvement
16 28 (2.15%) Workflow
17 27 (2.07%) Change Management
17 27 (2.07%) Document Management
Programming Languages
1 374 (28.70%) SQL
2 105 (8.06%) Java
3 59 (4.53%) C#
4 52 (3.99%) JavaScript
5 40 (3.07%) PHP
6 36 (2.76%) PL/SQL
7 23 (1.77%) T-SQL
7 23 (1.77%) Bash Shell
8 22 (1.69%) C++
9 18 (1.38%) C
10 12 (0.92%) VB
10 12 (0.92%) Shell Script
11 8 (0.61%) VB.NET
11 8 (0.61%) VBA
11 8 (0.61%) Perl
12 6 (0.46%) ABAP
12 6 (0.46%) PowerShell
12 6 (0.46%) Korn
13 5 (0.38%) sed
13 5 (0.38%) AWK
Qualifications
1 171 (13.12%) Degree
2 108 (8.29%) Microsoft Certification
3 73 (5.60%) MCP
4 68 (5.22%) MCSE
5 49 (3.76%) Security Cleared
6 48 (3.68%) Cisco Certification
7 42 (3.22%) CCNA
8 37 (2.84%) MCSA
9 36 (2.76%) SC Cleared
10 33 (2.53%) MCITP
11 28 (2.15%) A+ Certification
12 20 (1.53%) DV Cleared
13 18 (1.38%) ITIL Certification
14 17 (1.30%) MCTS
15 15 (1.15%) ITIL Foundation Certificate
16 13 (1.00%) Sun Certification
17 12 (0.92%) HND
18 11 (0.84%) VMware Certified Professional (VCP)
19 10 (0.77%) OCPJP
19 10 (0.77%) OCMJD
Quality Assurance & Compliance
1 159 (12.20%) SLA
2 16 (1.23%) QA
3 11 (0.84%) ISO/IEC 27001
4 8 (0.61%) ISO 9001
5 1 (0.077%) BS7799
5 1 (0.077%) Sarbanes-Oxley
5 1 (0.077%) HL7
System Software
1 319 (24.48%) Active Directory
2 89 (6.83%) VMware Infrastructure
3 39 (2.99%) XenApp
4 32 (2.46%) XenDesktop
5 29 (2.23%) IMail Server
6 28 (2.15%) vSphere
7 21 (1.61%) Hyper-V
8 13 (1.00%) Postfix
9 11 (0.84%) Citrix Presentation Server
10 10 (0.77%) VMware ESX
11 7 (0.54%) VMware ESXi
12 5 (0.38%) vCloud
12 5 (0.38%) DFS Replication
13 4 (0.31%) Microsoft Virtual Server
13 4 (0.31%) Terminal Services
13 4 (0.31%) Tivoli Directory Server
14 2 (0.15%) Forefront TMG
14 2 (0.15%) VMware Server
14 2 (0.15%) XenServer
15 1 (0.077%) VMware Workstation
Systems Management
1 52 (3.99%) SCCM
2 17 (1.30%) Backup Exec
3 9 (0.69%) SCOM
4 8 (0.61%) Norton AntiVirus
5 7 (0.54%) Tivoli
6 6 (0.46%) Red Hat Satellite
7 5 (0.38%) ARCserve
8 4 (0.31%) WSUS
9 3 (0.23%) Oracle Enterprise Manager
9 3 (0.23%) HP Data Protector
10 2 (0.15%) NetBackup
10 2 (0.15%) OpenAM
10 2 (0.15%) Netcool
11 1 (0.077%) OpenView Configuration Management
11 1 (0.077%) DameWare
11 1 (0.077%) FortiGate
11 1 (0.077%) Puppet
Vendors
1 520 (39.91%) Microsoft
2 162 (12.43%) Oracle
3 158 (12.13%) VMware
4 157 (12.05%) Citrix
5 84 (6.45%) Cisco
6 58 (4.45%) SAP
7 42 (3.22%) HP
8 27 (2.07%) IBM
9 26 (2.00%) Dell
10 17 (1.30%) Red Hat
10 17 (1.30%) Apple
11 15 (1.15%) Avaya
11 15 (1.15%) Polycom
12 14 (1.07%) Lotus
12 14 (1.07%) Sun
12 14 (1.07%) CheckPoint
12 14 (1.07%) Salesforce.com
12 14 (1.07%) Symantec
13 12 (0.92%) Remedy
13 12 (0.92%) SonicWALL
Milton Keynes, Buckinghamshire
IT Executive Ltd
Salary: £30000 - £40000 per annum + Pension, Healthcare, Profit share
Posted: 15 hours ago
Portsmouth, Hampshire
Portsmouth City Council
Posted: Yesterday
Newbury, Berkshire
Millshill Recruitment Ltd
Salary: From £30,000 to £30,000 per annum + On-Call
Posted: 3 days ago
Woking, Surrey
Broady Limited
Salary: From £22,000 to £30,000 per annum + shift allowance + benefits
Posted: 3 days ago
Crawley, West Sussex
Concur Technologies
Salary: Competitive
Posted: 3 days ago
High Wycombe, Buckinghamshire
Ashdown IT
Salary: £18000 per annum
Posted: 3 days ago
Reading, Berkshire
Austin Fraser
Salary: £20000 - £25000 per annum + benefits
Posted: 3 days ago
Basingstoke, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £27000.00 per annum
Posted: 3 days ago
Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum + Car allowance + Benefits
Posted: 3 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £20000 - £22000 per annum + ben+training
Posted: 3 days ago
West Sussex
Ashdown IT
Salary: £26000 - £30000 per annum + substantial benefits
Posted: 4 days ago
Basingstoke, Hampshire
Nationwide People Ltd
Salary: £35000 - £45000 Per Annum +Bonus +Benefits
Posted: 4 days ago
Worthing, West Sussex
Experis Ltd
Salary: £15000 - £16000 per annum + Benefits
Posted: 4 days ago
Maidenhead, Berkshire
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Kingfisher Consultancy
Salary: £39000 per annum + parking, pension, life, health 25 hol
Posted: 4 days ago
Kent
Gerrard White
Salary: £22000 - £27000 per annum
Posted: 4 days ago
Woking, Surrey
Global Technology Solutions Ltd
Salary: £20000 - £24000 per annum
Posted: 4 days ago
High Wycombe, Buckinghamshire
Ashdown IT
Salary: £25000 - £35000 per annum + benefits + oncall allowance
Posted: 4 days ago
Newbury, Berkshire
Webrecruit
Salary: Up to £27,000 per annum Plus Performance Related Bonus
Posted: 4 days ago
Fareham, Hampshire
Search Consultancy
Posted: 5 days ago