The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 106 102 117
Rank change year-on-year
-4 +15
Permanent jobs requiring a Support Analyst 558 522 532
As % of all permanent IT jobs located in the South East 2.73% 2.58% 2.39%
As % of the Job Titles category 2.86% 2.73% 2.52%
Number of salaries quoted 513 459 480
Average salary £28,500 £29,500 £30,000
Average salary % change year-on-year
-3.38% -1.66%
90% offered a salary of more than £20,500 £20,000 £21,350
10% offered a salary of more than £42,500 £37,500 £43,500
UK excluding London average salary £27,850 £28,000 £28,500
% change year-on-year
-0.53% -1.75%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19529 19154 21142
As % of all permanent IT jobs located in the South East 95.58% 94.65% 95.17%
Number of salaries quoted 15938 15316 18330
Average salary £42,000 £42,500 £40,000
Average salary % change year-on-year
-1.17% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £57,500 £62,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South East

Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the South East region.

Support Analyst Salary Trend in the South East

Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Support Analyst across the South East region over the 3 months to 29 January 2015.

Support Analyst Salary Histogram in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +7 151 £32,500 +17.11% 20
Hampshire +3 123 £30,000 -0.82% 15
Berkshire -10 105 £27,500 -11.29% 13
West Sussex +8 44 £28,500 -18.57% 4
Buckinghamshire -19 44 £27,500 +22.22% 6
East Sussex +5 34 £23,500 +4.44% 2
Oxfordshire -13 28 £25,500 -8.92% 8
Kent -16 15 £21,750 -20.90% 4
Middlesex +11 4 £28,250 -29.37%
Sussex +3 3 £35,000 +75.00%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 29 January 2015, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 574 (47.40%) Windows
2 479 (39.55%) Microsoft
3 345 (28.49%) SQL
4 335 (27.66%) MS Excel
5 278 (22.96%) Active Directory
6 270 (22.30%) MS Office
7 264 (21.80%) ITIL
8 201 (16.60%) Finance
9 189 (15.61%) Windows 7
10 182 (15.03%) SQL Server
11 164 (13.54%) Oracle
12 158 (13.05%) Windows Server 2008
13 155 (12.80%) Citrix
14 150 (12.39%) Linux
15 143 (11.81%) MS Exchange
16 138 (11.40%) VMware
17 136 (11.23%) SLA
18 133 (10.98%) Degree
19 123 (10.16%) Analytical Skills
20 115 (9.50%) Windows Server 2003
21 111 (9.17%) TCP/IP
22 106 (8.75%) DNS
23 102 (8.42%) Java
24 98 (8.09%) Windows XP
25 97 (8.01%) Microsoft Certification
26 95 (7.84%) Windows Server 2012
27 87 (7.18%) VMware Infrastructure
28 86 (7.10%) DHCP
29 84 (6.94%) Firewall
30 82 (6.77%) UNIX

Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 29 January 2015, IT jobs across the South East region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 143 (11.81%) MS Exchange
2 69 (5.70%) Exchange Server 2010
3 68 (5.62%) IIS
4 57 (4.71%) SharePoint
5 50 (4.13%) Apache
6 45 (3.72%) Exchange Server 2007
7 36 (2.97%) Tomcat
8 25 (2.06%) Lync
8 25 (2.06%) Exchange Server 2003
9 20 (1.65%) Exchange Server 2013
10 17 (1.40%) Lotus Domino
10 17 (1.40%) Oracle Workflow
11 14 (1.16%) Blackberry Enterprise Server
12 12 (0.99%) WebSphere
13 11 (0.91%) JBoss
14 10 (0.83%) IBM Notes
15 9 (0.74%) CMS
15 9 (0.74%) Oracle SOA Suite
16 6 (0.50%) SharePoint 2010
17 5 (0.41%) WebLogic
Applications
1 335 (27.66%) MS Excel
2 270 (22.30%) MS Office
3 27 (2.23%) MS PowerPoint
4 5 (0.41%) MS Project
5 4 (0.33%) Spreadsheet
5 4 (0.33%) MS Visio
6 3 (0.25%) AutoCAD
7 2 (0.17%) PrintSoft PReS
8 1 (0.083%) SPSS
8 1 (0.083%) InfoPath
8 1 (0.083%) FastStats
Business Applications
1 38 (3.14%) Oracle EBS
2 35 (2.89%) Oracle EBS R12
3 14 (1.16%) Oracle Receivables
4 12 (0.99%) Dynamics AX
5 11 (0.91%) Oracle Cash Management
5 11 (0.91%) Oracle General Ledger
6 9 (0.74%) Oracle Financials
6 9 (0.74%) Oracle HRMS
7 8 (0.66%) Agresso
8 7 (0.58%) SAP SD
8 7 (0.58%) SAP MM
8 7 (0.58%) Oracle Subledger Accounting
9 5 (0.41%) Oracle Assets
9 5 (0.41%) Oracle Payables
10 4 (0.33%) Oracle Applications
10 4 (0.33%) SAP FI/CO
10 4 (0.33%) SAP CO
10 4 (0.33%) Retail-J
10 4 (0.33%) SAP FI
11 3 (0.25%) CODA-Financials
Cloud Services
1 12 (0.99%) Microsoft Azure
2 7 (0.58%) Office 365
3 5 (0.41%) Amazon AWS
4 4 (0.33%) Google Apps
5 2 (0.17%) SaaS
Communications & Networking
1 111 (9.17%) TCP/IP
2 106 (8.75%) DNS
3 86 (7.10%) DHCP
4 84 (6.94%) Firewall
5 64 (5.28%) Internet
6 62 (5.12%) LAN
7 57 (4.71%) WAN
8 52 (4.29%) VoIP
9 45 (3.72%) VPN
10 40 (3.30%) SAN
11 22 (1.82%) Wireless
12 20 (1.65%) SMTP
13 19 (1.57%) NAS
14 18 (1.49%) iSCSI
14 18 (1.49%) SSL
15 16 (1.32%) Wi-Fi
15 16 (1.32%) VLAN
16 14 (1.16%) Ethernet
16 14 (1.16%) HTTP
17 11 (0.91%) FTP
Database & Business Intelligence
1 182 (15.03%) SQL Server
2 51 (4.21%) MySQL
3 22 (1.82%) SQL Server 2005
4 21 (1.73%) Relational Database
5 20 (1.65%) SQL Server 2008
5 20 (1.65%) MS Access
6 19 (1.57%) SQL Server Integration Services
7 18 (1.49%) Oracle Database
7 18 (1.49%) Oracle Reports
8 14 (1.16%) SQL Server Reporting Services
9 12 (0.99%) DB2
10 11 (0.91%) Crystal Reports
11 10 (0.83%) Data Warehouse
12 9 (0.74%) SQL Server 2000
13 7 (0.58%) FileMaker
13 7 (0.58%) SQL Server 2012
14 6 (0.50%) RDBMS
15 5 (0.41%) Oracle Discoverer
15 5 (0.41%) Data Mining
15 5 (0.41%) Oracle Database 11g
Development Applications
1 16 (1.32%) Oracle Forms
2 14 (1.16%) MSI
3 9 (0.74%) Visual Studio
3 9 (0.74%) Toad
4 5 (0.41%) Eclipse
4 5 (0.41%) JUnit
5 3 (0.25%) Talend Open Studio
5 3 (0.25%) FishEye
6 2 (0.17%) Jenkins
6 2 (0.17%) Team Foundation Server
6 2 (0.17%) Oracle APEX
6 2 (0.17%) Subversion
6 2 (0.17%) Maven
7 1 (0.083%) Dreamweaver
7 1 (0.083%) SQL Server Management Studio (SSMS)
General
1 201 (16.60%) Finance
2 68 (5.62%) Retail
3 32 (2.64%) German Language
4 29 (2.39%) Back Office
5 27 (2.23%) Banking
6 23 (1.90%) Billing
6 23 (1.90%) Front Office
6 23 (1.90%) Telecoms
7 22 (1.82%) French Language
8 12 (0.99%) Legal
8 12 (0.99%) Advertising
9 11 (0.91%) Marketing
9 11 (0.91%) Financial Institution
9 11 (0.91%) Automotive
10 10 (0.83%) Manufacturing
10 10 (0.83%) General Ledger
11 9 (0.74%) Retail Banking
12 8 (0.66%) Italian Language
12 8 (0.66%) Law
13 7 (0.58%) Spanish Language
Libraries, Frameworks & Software Standards
1 66 (5.45%) .NET
2 45 (3.72%) HTML
3 35 (2.89%) CSS
4 22 (1.82%) XML
5 20 (1.65%) J2EE
6 14 (1.16%) Spring
7 13 (1.07%) Oracle Fusion
8 12 (0.99%) ASP.NET
9 11 (0.91%) Web Services
10 9 (0.74%) Struts
10 9 (0.74%) Middleware
10 9 (0.74%) Hibernate
11 7 (0.58%) JSP
12 6 (0.50%) .NET Framework
12 6 (0.50%) SAP XI
13 5 (0.41%) Servlets
13 5 (0.41%) Classic ASP
13 5 (0.41%) WebSphere MQ
13 5 (0.41%) LAMP
13 5 (0.41%) iBATIS
Miscellaneous
1 123 (10.16%) Analytical Skills
2 59 (4.87%) Computer Science
3 41 (3.39%) Management Information System
4 38 (3.14%) Blackberry
5 26 (2.15%) Mathematics
6 23 (1.90%) Thin Client
6 23 (1.90%) Fat Client
7 18 (1.49%) User Experience
8 12 (0.99%) EPoS
9 9 (0.74%) Statistics
9 9 (0.74%) PKI
9 9 (0.74%) Enterprise Software
10 8 (0.66%) Social Media
10 8 (0.66%) Mobile App
10 8 (0.66%) Video Conferencing
10 8 (0.66%) Life Science
11 7 (0.58%) AS400
11 7 (0.58%) iPhone
12 6 (0.50%) EqualLogic
12 6 (0.50%) Client/Server
Operating Systems
1 574 (47.40%) Windows
2 189 (15.61%) Windows 7
3 158 (13.05%) Windows Server 2008
4 150 (12.39%) Linux
5 115 (9.50%) Windows Server 2003
6 98 (8.09%) Windows XP
7 95 (7.84%) Windows Server 2012
8 82 (6.77%) UNIX
9 44 (3.63%) Windows 8
10 27 (2.23%) Windows Vista
11 18 (1.49%) Mac OS
12 16 (1.32%) Android
13 12 (0.99%) Windows 2000 Server
13 12 (0.99%) CentOS
14 11 (0.91%) SUSE
15 9 (0.74%) Mac OS X
15 9 (0.74%) Red Hat Enterprise Linux
16 7 (0.58%) Ubuntu
16 7 (0.58%) Apple iOS
17 6 (0.50%) Debian
Processes & Methodologies
1 264 (21.80%) ITIL
2 79 (6.52%) Service Delivery
3 72 (5.95%) Service Management
4 62 (5.12%) Project Management
5 58 (4.79%) CRM
6 53 (4.38%) Problem Management
7 51 (4.21%) ERP
8 46 (3.80%) Incident Management
9 40 (3.30%) Data Analysis
10 38 (3.14%) Root Cause Analysis
11 37 (3.06%) Time Management
11 37 (3.06%) Mentoring
12 32 (2.64%) Business Intelligence
13 31 (2.56%) Line Management
13 31 (2.56%) Workflow
14 29 (2.39%) Release Management
15 25 (2.06%) Change Management
16 24 (1.98%) E-Commerce
16 24 (1.98%) Agile Software Development
16 24 (1.98%) Software Engineering
Programming Languages
1 345 (28.49%) SQL
2 102 (8.42%) Java
3 41 (3.39%) JavaScript
4 38 (3.14%) C#
5 33 (2.73%) PL/SQL
6 27 (2.23%) PHP
7 15 (1.24%) C++
7 15 (1.24%) Bash Shell
8 14 (1.16%) VB
9 13 (1.07%) T-SQL
10 12 (0.99%) C
11 10 (0.83%) Shell Script
12 9 (0.74%) VB.NET
13 8 (0.66%) Perl
14 7 (0.58%) ABAP
14 7 (0.58%) VBA
14 7 (0.58%) PowerShell
15 6 (0.50%) VBScript
16 5 (0.41%) Korn
17 4 (0.33%) sed
Qualifications
1 133 (10.98%) Degree
2 97 (8.01%) Microsoft Certification
3 73 (6.03%) MCP
4 56 (4.62%) MCSE
5 50 (4.13%) Security Cleared
6 43 (3.55%) Cisco Certification
7 39 (3.22%) SC Cleared
8 36 (2.97%) CCNA
9 33 (2.73%) A+ Certification
10 31 (2.56%) MCSA
11 26 (2.15%) MCITP
12 23 (1.90%) DV Cleared
13 21 (1.73%) ITIL Certification
14 13 (1.07%) Sun Certification
14 13 (1.07%) MCTS
15 12 (0.99%) ITIL Foundation Certificate
15 12 (0.99%) VMware Certified Professional (VCP)
16 10 (0.83%) PRINCE2 Certification
17 9 (0.74%) OCPJP
17 9 (0.74%) OCMJD
Quality Assurance & Compliance
1 136 (11.23%) SLA
2 14 (1.16%) QA
3 10 (0.83%) ISO/IEC 27001
4 4 (0.33%) ISO 9001
5 1 (0.083%) Sarbanes-Oxley
5 1 (0.083%) HL7
System Software
1 278 (22.96%) Active Directory
2 87 (7.18%) VMware Infrastructure
3 49 (4.05%) XenApp
4 40 (3.30%) XenDesktop
5 26 (2.15%) vSphere
6 21 (1.73%) Hyper-V
7 20 (1.65%) IMail Server
8 19 (1.57%) Citrix Presentation Server
9 8 (0.66%) VMware ESX
10 7 (0.58%) VMware ESXi
11 6 (0.50%) vCloud
12 5 (0.41%) Postfix
13 4 (0.33%) Tivoli Directory Server
13 4 (0.33%) Microsoft Virtual Server
13 4 (0.33%) Samba
13 4 (0.33%) Terminal Services
14 2 (0.17%) Forefront TMG
15 1 (0.083%) ISA Server
15 1 (0.083%) Microsoft App-V
15 1 (0.083%) VMware Workstation
Systems Management
1 57 (4.71%) SCCM
2 18 (1.49%) Backup Exec
3 12 (0.99%) Norton AntiVirus
4 8 (0.66%) SCOM
5 7 (0.58%) Tivoli
6 6 (0.50%) Red Hat Satellite
6 6 (0.50%) ARCserve
7 4 (0.33%) Puppet
8 3 (0.25%) WSUS
8 3 (0.25%) HP Data Protector
9 2 (0.17%) OpenAM
9 2 (0.17%) Netcool
10 1 (0.083%) OpenView Configuration Management
10 1 (0.083%) FortiGate
10 1 (0.083%) SCSM
Vendors
1 479 (39.55%) Microsoft
2 164 (13.54%) Oracle
3 155 (12.80%) Citrix
4 138 (11.40%) VMware
5 69 (5.70%) Cisco
6 58 (4.79%) SAP
7 51 (4.21%) HP
8 30 (2.48%) Dell
9 19 (1.57%) IBM
10 17 (1.40%) Symantec
11 16 (1.32%) Salesforce.com
11 16 (1.32%) CheckPoint
11 16 (1.32%) Red Hat
12 15 (1.24%) Avaya
13 13 (1.07%) Sun
13 13 (1.07%) Epicor
14 12 (0.99%) SonicWALL
14 12 (0.99%) Remedy
15 11 (0.91%) McAfee
15 11 (0.91%) TOWER Software
Staines, Middlesex
Oscar Associates (UK) Ltd
Salary: £25000 - £28500 per annum + Excellent Benefits
Posted: 3 hours ago
Woking, Surrey
Edge Specialist Recruitment
Salary: Great bens
Posted: 5 hours ago
Woking, Surrey
Edge Specialist Recruitment
Salary: £22000 - £25000 per annum + Bens
Posted: 5 hours ago
Woking, Surrey
Edge Specialist Recruitment
Salary: £18000 - £22000 per annum + Great Bens
Posted: 5 hours ago
Maidenhead, Berkshire
ComputerWorld Personnel Ltd
Salary: £25000 - £35000 per annum + Pension, Free Parking,
Posted: 7 hours ago
Bracknell, Berkshire
Venturi
Salary: £30000.00 - £40000.00 per annum + benefits & bonus
Posted: 9 hours ago
High Wycombe, Buckinghamshire
Ashdown IT
Salary: £18000 per annum
Posted: 12 hours ago
Berkshire
Roc Search
Salary: £20000 - £25000 per annum
Posted: Yesterday
Portsmouth, Hampshire
Portsmouth City Council
Posted: Yesterday
Richmond, Surrey
FIRST POINT IT RESOURCING
Salary: £70000 - £80000 per annum
Posted: 2 days ago
Hove, East Sussex
EasyWebRecruitment.com
Salary: Circa £25,000 depending on experience
Posted: 2 days ago
Southampton, Hampshire
Experis Ltd
Posted: 2 days ago
Reading, Berkshire
Arden Resourcing Limited
Salary: From £37,000 to £43,000 per annum + Benefits and Bonus
Posted: 2 days ago
Guildford, Surrey
Information Technology Services
Salary: £18k - 22k per year
Posted: 2 days ago
Dartford, Kent
1st Choice Computer Appointments Ltd
Salary: From £17,000 to £18,000 per annum
Posted: 2 days ago
Banbury, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum
Posted: 2 days ago
Oxfordshire
Harvey Nash plc
Salary: £18000 - £22000 per annum + Great Benefits
Posted: 2 days ago
Sevenoaks, Kent
Roc Search
Salary: £18000 - £25000 per annum + Benefits
Posted: 2 days ago
Woking, Surrey
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 2 days ago
Newbury, Berkshire
Millshill Recruitment Ltd
Salary: From £30,000 to £30,000 per annum + On-Call
Posted: 2 days ago