The first table below looks at the demand for SLA skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Hampshire region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Service Level Agreement (SLA)
Rank 87 56 86
Rank change year-on-year
-31 +30
Permanent jobs citing SLA 97 164 92
As % of all permanent IT jobs located in Hampshire 2.703% 4.250% 2.410%
As % of the Quality Assurance & Compliance category 20.42% 33.47% 25.70%
Number of salaries quoted 80 140 78
Average salary £32,000 £38,500 £38,250
Average salary % change year-on-year
-16.88% +0.65%
90% offered a salary of more than £19,300 £27,500 £23,000
10% offered a salary of more than £60,000 £50,000 £42,500
UK excluding London average salary £36,736 £36,000 £36,000
% change year-on-year
+2.04% -
All Quality Assurance & Compliance
Hampshire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
475 490 358
As % of all permanent IT jobs located in Hampshire 13.24% 12.70% 9.377%
Number of salaries quoted 417 433 307
Average salary £37,500 £40,000 £41,750
Average salary % change year-on-year
-6.25% -4.19%
90% offered a salary of more than £23,500 £26,000 £27,000
10% offered a salary of more than £62,500 £62,500 £55,000
UK excluding London average salary £40,000 £41,153 £41,000
% change year-on-year
-2.80% +0.37%
SLA
South East

SLA
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Hampshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

Hampshire SLA Jobs Demand Trend

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Hampshire region.

Hampshire SLA Salary Trend

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA across the Hampshire region over the 3 months to 19 June 2013.

Hampshire SLA Salary Histogram

SLA
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Hampshire region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Southampton -12 34 £31,500 -3.07% 4
Fareham +1 9 £21,500 -47.56%
Winchester -5 9 £38,000 -43.70%
Basingstoke -21 8 £27,500 -21.42% 2
Portsmouth -2 7 £42,500 +30.76%
Andover - 5 - -
Farnborough +8 4 £24,250 +4.30%
Havant +5 3 £31,500 -37.00%
Southsea - 3 £31,500 -
Aldershot - 2 £60,000 - 1
SLA
South East

SLA
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Hampshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 107 (41.00%) Windows
2 104 (39.85%) ITIL
3 75 (28.74%) Active Directory
4 66 (25.29%) Microsoft
4 66 (25.29%) Security Cleared
5 56 (21.46%) Cisco
6 54 (20.69%) SC Cleared
7 52 (19.92%) Windows Server 2008
8 49 (18.77%) Linux
9 48 (18.39%) Firewall
9 48 (18.39%) VMware
10 47 (18.01%) Service Delivery
11 41 (15.71%) MS Excel
12 39 (14.94%) MS Exchange
12 39 (14.94%) Telecoms
12 39 (14.94%) Degree
13 38 (14.56%) Fault Management
13 38 (14.56%) WAN
13 38 (14.56%) Windows Server 2003
14 35 (13.41%) TCP/IP
14 35 (13.41%) Service Management
15 34 (13.03%) Cisco Certification
15 34 (13.03%) CCNA
15 34 (13.03%) SQL
16 33 (12.64%) Citrix
16 33 (12.64%) DNS
17 30 (11.49%) LAN
17 30 (11.49%) Windows XP
18 29 (11.11%) Project Management
19 27 (10.34%) VPN

SLA
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Hampshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Development
1 17 (6.513%) Application Packaging
2 9 (3.448%) XML
3 5 (1.916%) Web Services
3 5 (1.916%) HTML
4 4 (1.533%) EJB
4 4 (1.533%) JDBC
4 4 (1.533%) JSP
4 4 (1.533%) .NET
4 4 (1.533%) JMS
4 4 (1.533%) WSDL
5 3 (1.149%) Java EE
5 3 (1.149%) Spring
6 1 (0.383%) CSS
6 1 (0.383%) ASP
6 1 (0.383%) COM
6 1 (0.383%) DCOM
6 1 (0.383%) ADO.NET Entity Framework
6 1 (0.383%) .NET Framework
6 1 (0.383%) WCF
Application Platforms
1 39 (14.94%) MS Exchange
2 22 (8.429%) Exchange Server 2010
3 17 (6.513%) Exchange Server 2007
4 13 (4.981%) Exchange Server 2003
5 12 (4.598%) IIS
6 11 (4.215%) SharePoint
7 6 (2.299%) Apache
8 5 (1.916%) Magento
9 3 (1.149%) SharePoint Server
9 3 (1.149%) nginx
10 2 (0.766%) Exchange Server 2013
10 2 (0.766%) Lync
10 2 (0.766%) LiveLink
11 1 (0.383%) SAS
11 1 (0.383%) Office Communications Server
11 1 (0.383%) Windows Azure
Applications
1 41 (15.71%) MS Excel
2 23 (8.812%) MS Office
3 5 (1.916%) MS Project
4 2 (0.766%) MS PowerPoint
5 1 (0.383%) Spreadsheet
Business Applications
1 6 (2.299%) Remedy ITSM
2 2 (0.766%) Dynamics NAV
3 1 (0.383%) ResourceLink
Communications & Networking
1 48 (18.39%) Firewall
2 38 (14.56%) WAN
3 35 (13.41%) TCP/IP
4 33 (12.64%) DNS
5 30 (11.49%) LAN
6 27 (10.34%) VPN
7 22 (8.429%) MPLS
8 20 (7.663%) DHCP
9 16 (6.130%) SAN
10 15 (5.747%) Wireless
11 11 (4.215%) VoIP
12 8 (3.065%) Network Security
12 8 (3.065%) IP Telephony
13 7 (2.682%) Internet
14 6 (2.299%) SGSN
15 5 (1.916%) SMTP
15 5 (1.916%) Ethernet
15 5 (1.916%) ATM
15 5 (1.916%) SSH
16 4 (1.533%) Cisco ASA
Database & Business Intelligence
1 25 (9.579%) SQL Server
2 16 (6.130%) MySQL
3 13 (4.981%) SQL Server Reporting Services
4 8 (3.065%) SQL Server 2005
4 8 (3.065%) SQL Server 2000
5 7 (2.682%) SQL Server 2008
6 3 (1.149%) Crystal Reports
6 3 (1.149%) SQL Server Integration Services
6 3 (1.149%) SQL Server Analysis Services
7 2 (0.766%) Data Mining
8 1 (0.383%) FileMaker
8 1 (0.383%) Cognos Impromptu
8 1 (0.383%) Informix
8 1 (0.383%) Oracle Reports
Development Applications
1 13 (4.981%) MSI
2 12 (4.598%) AdminStudio
3 6 (2.299%) JIRA
4 5 (1.916%) Hudson
5 3 (1.149%) Spring Roo
6 1 (0.383%) TestDirector
6 1 (0.383%) Oracle Forms
General
1 39 (14.94%) Telecoms
2 19 (7.280%) Finance
3 11 (4.215%) Retail
4 9 (3.448%) Back Office
5 8 (3.065%) German Language
6 5 (1.916%) Manufacturing
6 5 (1.916%) French Language
7 4 (1.533%) Italian Language
7 4 (1.533%) Spanish Language
7 4 (1.533%) Billing
7 4 (1.533%) Legal
8 1 (0.383%) Financial Institution
8 1 (0.383%) Advertising
8 1 (0.383%) Marketing
Job Titles
1 51 (19.54%) Analyst
2 39 (14.94%) Support Engineer
3 33 (12.64%) Team Leader
4 26 (9.962%) Support Analyst
5 25 (9.579%) Infrastructure Team Leader
6 22 (8.429%) Network Engineer
7 21 (8.046%) 2nd Line Support
7 21 (8.046%) Network Support Engineer
7 21 (8.046%) Network Support
8 18 (6.897%) Applications Support
9 17 (6.513%) Infrastructure Manager
10 16 (6.130%) Technical Support
11 14 (5.364%) Applications Support Analyst
12 13 (4.981%) Incident Manager
13 12 (4.598%) Technical Team Leader
13 12 (4.598%) Service Manager
13 12 (4.598%) Technical Engineer
13 12 (4.598%) Service Analyst
13 12 (4.598%) Applications Packager
13 12 (4.598%) Systems Engineer
Miscellaneous
1 16 (6.130%) Computer Science
2 12 (4.598%) SaaS
3 8 (3.065%) PKI
4 7 (2.682%) Management Information System
4 7 (2.682%) Cloud Computing
5 6 (2.299%) Statistics
5 6 (2.299%) Client/Server
5 6 (2.299%) Clustering
6 5 (1.916%) Replication
6 5 (1.916%) PMI
6 5 (1.916%) Thin Client
6 5 (1.916%) Wiki
6 5 (1.916%) Fat Client
7 4 (1.533%) Blackberry
8 2 (0.766%) EPoS
9 1 (0.383%) EMV
9 1 (0.383%) Firmware
9 1 (0.383%) N-Tier
9 1 (0.383%) Enterprise Software
9 1 (0.383%) Derivative
Operating Systems
1 107 (41.00%) Windows
2 52 (19.92%) Windows Server 2008
3 49 (18.77%) Linux
4 38 (14.56%) Windows Server 2003
5 30 (11.49%) Windows XP
6 26 (9.962%) Windows 7
7 21 (8.046%) UNIX
8 15 (5.747%) Windows Vista
9 9 (3.448%) Red Hat Enterprise Linux
10 7 (2.682%) Windows 2000
11 5 (1.916%) Windows 2000 Server
12 4 (1.533%) Solaris
13 2 (0.766%) Android
13 2 (0.766%) Windows Server 2012
13 2 (0.766%) Apple iOS
14 1 (0.383%) Ubuntu
14 1 (0.383%) CentOS
Processes & Methodologies
1 104 (39.85%) ITIL
2 47 (18.01%) Service Delivery
3 38 (14.56%) Fault Management
4 35 (13.41%) Service Management
5 29 (11.11%) Project Management
6 23 (8.812%) Time Management
7 13 (4.981%) PRINCE2
8 12 (4.598%) Data Analysis
8 12 (4.598%) Load Balancing
8 12 (4.598%) Information Security
9 10 (3.831%) Continuous Improvement
10 9 (3.448%) Change Management
10 9 (3.448%) Agile Software Development
10 9 (3.448%) Software Distribution
10 9 (3.448%) Supplier Management
10 9 (3.448%) Problem Management
11 8 (3.065%) User Acceptance Testing
11 8 (3.065%) Performance Management
11 8 (3.065%) Data Protection
11 8 (3.065%) Network Architecture
Programming Languages
1 34 (13.03%) SQL
2 25 (9.579%) PowerShell
3 15 (5.747%) Java
4 12 (4.598%) VBScript
5 4 (1.533%) T-SQL
6 3 (1.149%) PL/SQL
7 2 (0.766%) PHP
8 1 (0.383%) VB6
8 1 (0.383%) Shell Script
8 1 (0.383%) JavaScript
8 1 (0.383%) C
8 1 (0.383%) C#
8 1 (0.383%) VB
Qualifications
1 66 (25.29%) Security Cleared
2 54 (20.69%) SC Cleared
3 39 (14.94%) Degree
4 34 (13.03%) Cisco Certification
4 34 (13.03%) CCNA
5 25 (9.579%) CCNP
6 24 (9.195%) Microsoft Certification
7 20 (7.663%) MCSE
8 15 (5.747%) DV Cleared
8 15 (5.747%) MCP
9 8 (3.065%) ITIL Certification
10 7 (2.682%) MCITP
11 5 (1.916%) CCVP
11 5 (1.916%) PMI Certification
11 5 (1.916%) APMP
12 4 (1.533%) JNCIA
12 4 (1.533%) JNCIE
12 4 (1.533%) Citrix Certification
13 3 (1.149%) VMware Certified Professional (VCP)
14 2 (0.766%) CCEA
Quality Assurance & Compliance
1 6 (2.299%) ISO/IEC 27001
1 6 (2.299%) ISO 9001
2 5 (1.916%) PCI DSS
System Software
1 75 (28.74%) Active Directory
2 19 (7.280%) Microsoft App-V
3 18 (6.897%) VMware Infrastructure
4 16 (6.130%) XenApp
5 11 (4.215%) Hyper-V
6 8 (3.065%) vSphere
7 7 (2.682%) VMware ESX
7 7 (2.682%) ISA Server
8 6 (2.299%) XenServer
8 6 (2.299%) XenDesktop
9 5 (1.916%) Terminal Server
9 5 (1.916%) DFS Replication
10 4 (1.533%) Citrix Presentation Server
11 3 (1.149%) Forefront TMG
12 2 (0.766%) Postfix
12 2 (0.766%) Sendmail
12 2 (0.766%) VMware ESXi
13 1 (0.383%) Terminal Services
13 1 (0.383%) Squid
Systems Management
1 27 (10.34%) SCCM
2 25 (9.579%) SCOM
3 11 (4.215%) NetBackup
4 9 (3.448%) HP SIM
5 7 (2.682%) Systems Management Server (SMS)
6 6 (2.299%) WSUS
6 6 (2.299%) Opalis
7 4 (1.533%) Plesk
8 1 (0.383%) Backup Exec
8 1 (0.383%) Cisco UCCX
Vendors
1 66 (25.29%) Microsoft
2 56 (21.46%) Cisco
3 48 (18.39%) VMware
4 33 (12.64%) Citrix
5 19 (7.280%) HP
6 13 (4.981%) Remedy
7 12 (4.598%) Symantec
7 12 (4.598%) Oracle
8 8 (3.065%) Juniper
8 8 (3.065%) CheckPoint
9 6 (2.299%) F5
9 6 (2.299%) Nokia Siemens Networks
9 6 (2.299%) Avaya
10 5 (1.916%) ATG
10 5 (1.916%) BMC
10 5 (1.916%) hybris
11 3 (1.149%) 3Com
11 3 (1.149%) Dell
11 3 (1.149%) Salesforce.com
11 3 (1.149%) Cognos
Southampton, Hampshire
Good working knowledge of Java, MS SQL and other high level languages are essential, as is experience of working with Windows and UNIX platforms in a testing, evaluation...
Gresham Computing
Salary: From £32,500 to £37,500 per annum dep on experience plus benefits
Posted: 13 June 2013
Southampton
In order to meet the demands of the business, the candidate will need to: • Provide 2nd line user support for in-house software and hardware • Assist in maintaining...
Brightside Group
Salary: £18,000 - £20,000 per year
Posted: 4 June 2013
Hampshire, South East
Our key platforms are as below and you must have working experience of these to apply:* Microsoft Server 2003/2008 * Microsoft SharePoint Server 2007 (highly desirable)* Microsoft Exchange...
Capita Resourcing
Salary: £25000.00 - £30000.00 per annum
Posted: 28 May 2013
Basingstoke, South East
Respond to incoming requests made via a variety of channels (email, web, voice), against thresholds in line with the contracted service levels; Log, categorise and prioritise all 1st...
Capita Resourcing
Salary: £18000.00 - £21000 per annum
Posted: 17 June 2013
Basingstoke, Hampshire
Accountabilities & Activities Respond to incoming requests made via a variety of channels (email, web, voice), against thresholds in line with the contracted service levels; Log, categorise and prioritise...
Capita Resourcing - Jobs at Capita
Salary: £18000.00 - £21000 per annum
Posted: 17 June 2013
Southampton, Hampshire
Fusion People
Salary: £35000 - £45000 per annum + 10% profit Share, Pension and Health
Posted: 17 June 2013
Yateley, Hampshire
FT Select
Salary: From £35,000 to £40,000 per annum plus oncall and bens
Posted: 13 June 2013
Tadley, Hampshire
Polar Recruitment
Salary: £17000 - £19000 per annum + benefits
Posted: 18 June 2013
Southampton, Hampshire
Fusion People
Salary: £30000 - £40000 per annum + 10% Profit Share, Pension & Health
Posted: 17 June 2013
Hampshire, South East
RSG-PLC
Salary: £35000 - £40000 per annum
Posted: 24 May 2013
Aldershot, Hampshire
Experis IT
Salary: £55000 - £65000 per annum + benefits
Posted: 18 June 2013