The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Southampton region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 77 61 66
Rank change year-on-year
-16 +5
Permanent jobs requiring a Support Analyst 8 27 29
As % of all permanent IT jobs located in Southampton 0.83% 3.27% 3.03%
As % of the Job Titles category 0.87% 3.35% 3.14%
Number of salaries quoted 8 27 27
Average salary £22,500 £28,000 £30,731
Average salary % change year-on-year
-19.64% -8.88%
90% offered a salary of more than £21,275 £19,150 £21,800
10% offered a salary of more than £30,900 £35,000 £37,500
UK excluding London average salary £27,500 £27,500 £27,873
% change year-on-year
- -1.33%
Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
918 805 924
As % of all permanent IT jobs located in Southampton 95.72% 97.58% 96.45%
Number of salaries quoted 805 731 869
Average salary £39,500 £38,500 £40,000
Average salary % change year-on-year
+2.59% -3.75%
90% offered a salary of more than £22,500 £24,500 £24,000
10% offered a salary of more than £55,000 £52,500 £60,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Support Analyst
Hampshire

Support Analyst
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Southampton

Support Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Southampton region.

Support Analyst Salary Trend in Southampton

Support Analyst
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing Support Analyst across the Southampton region over the 3 months to 16 April 2014.

Support Analyst Salary Histogram in Southampton

Support Analyst
Top 30 Related IT Skills in Southampton

For the 6 months to 16 April 2014, IT jobs across the Southampton region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 22 (68.75%) SQL
2 21 (65.63%) Windows
3 10 (31.25%) ITIL
3 10 (31.25%) Microsoft
3 10 (31.25%) EFT
4 9 (28.13%) SLA
4 9 (28.13%) MS Excel
5 8 (25.00%) Oracle
6 7 (21.88%) C#
6 7 (21.88%) Retail
7 6 (18.75%) MS Office
7 6 (18.75%) EPoS
7 6 (18.75%) Windows 7
8 5 (15.63%) Middleware
8 5 (15.63%) ITIL Certification
9 4 (12.50%) Linux
9 4 (12.50%) VoIP
9 4 (12.50%) Ethernet
9 4 (12.50%) TCP/IP
9 4 (12.50%) Service Delivery
9 4 (12.50%) Wireless
9 4 (12.50%) Analytics
9 4 (12.50%) Network Monitoring
9 4 (12.50%) Incident Management
9 4 (12.50%) VLAN
9 4 (12.50%) Problem Management
10 3 (9.38%) Network Security
10 3 (9.38%) Configuration Management
10 3 (9.38%) Firewall
10 3 (9.38%) Telecoms

Support Analyst
Top Related IT Skills in Southampton by Category

For the 6 months to 16 April 2014, IT jobs across the Southampton region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.13%) MS Exchange
Applications
1 9 (28.13%) MS Excel
2 6 (18.75%) MS Office
Business Applications
1 2 (6.25%) Oracle Applications
1 2 (6.25%) Remedy ITSM
2 1 (3.13%) Dynamics CRM
Communications & Networking
1 4 (12.50%) VoIP
1 4 (12.50%) Ethernet
1 4 (12.50%) TCP/IP
1 4 (12.50%) Wireless
1 4 (12.50%) VLAN
2 3 (9.38%) Network Security
2 3 (9.38%) Firewall
Database & Business Intelligence
1 1 (3.13%) Relational Database
1 1 (3.13%) SQL Server Integration Services
1 1 (3.13%) SQL Server
General
1 7 (21.88%) Retail
2 3 (9.38%) Telecoms
3 2 (6.25%) Finance
Libraries, Frameworks & Software Standards
1 5 (15.63%) Middleware
2 1 (3.13%) ASP.NET MVC
2 1 (3.13%) ASP.NET
2 1 (3.13%) .NET
Miscellaneous
1 10 (31.25%) EFT
2 6 (18.75%) EPoS
3 2 (6.25%) Replication
4 1 (3.13%) EMV
4 1 (3.13%) Chip and PIN
Operating Systems
1 21 (65.63%) Windows
2 6 (18.75%) Windows 7
3 4 (12.50%) Linux
4 1 (3.13%) Windows Vista
4 1 (3.13%) Windows Server 2008
4 1 (3.13%) Windows Server 2003
4 1 (3.13%) Windows 2000
4 1 (3.13%) Windows XP
Processes & Methodologies
1 10 (31.25%) ITIL
2 4 (12.50%) Service Delivery
2 4 (12.50%) Analytics
2 4 (12.50%) Network Monitoring
2 4 (12.50%) Incident Management
2 4 (12.50%) Problem Management
3 3 (9.38%) Configuration Management
4 2 (6.25%) Root Cause Analysis
5 1 (3.13%) User Acceptance Testing
5 1 (3.13%) Disaster Recovery
5 1 (3.13%) Service Management
5 1 (3.13%) Data Management
5 1 (3.13%) Business Continuity
5 1 (3.13%) MVC
5 1 (3.13%) CRM
5 1 (3.13%) SOA
Programming Languages
1 22 (68.75%) SQL
2 7 (21.88%) C#
Qualifications
1 5 (15.63%) ITIL Certification
2 3 (9.38%) CCNA
2 3 (9.38%) Cisco Certification
3 1 (3.13%) Security Cleared
3 1 (3.13%) CCNP
Quality Assurance & Compliance
1 9 (28.13%) SLA
System Software
1 2 (6.25%) Active Directory
Vendors
1 10 (31.25%) Microsoft
2 8 (25.00%) Oracle
3 3 (9.38%) Pegasus
4 2 (6.25%) Remedy
4 2 (6.25%) BMC
4 2 (6.25%) Cisco
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £18000 - £21000 per annum + pension, BUPA, bonus
Posted: 1 hour ago
Southampton, Hampshire
Technology Resourcing
Salary: £22000.00 - £29000.00 per annum
Posted: 2 days ago