The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 67 63 55
Rank change year-on-year
-4 -8
Permanent jobs requiring a Support Analyst 16 26 34
As % of all permanent IT jobs located in Southampton 2.02% 3.31% 4.00%
As % of the Job Titles category 2.09% 3.39% 4.13%
Number of salaries quoted 15 24 33
Average salary £21,500 £37,500 £33,000
Average salary % change year-on-year
-42.66% +13.63%
90% offered a salary of more than £18,250 £23,650 £25,900
10% offered a salary of more than £28,358 £40,000 £38,500
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
767 768 823
As % of all permanent IT jobs located in Southampton 96.97% 97.83% 96.82%
Number of salaries quoted 677 731 760
Average salary £37,500 £35,000 £37,500
Average salary % change year-on-year
+7.14% -6.66%
90% offered a salary of more than £22,000 £22,500 £27,000
10% offered a salary of more than £55,000 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Southampton

Support Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Southampton region.

Support Analyst Salary Trend in Southampton

Support Analyst
Top 30 Related IT Skills in Southampton

For the 6 months to 24 October 2014, IT jobs across the Southampton region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 29 (82.86%) Windows
2 25 (71.43%) MS Office
3 17 (48.57%) Microsoft
4 16 (45.71%) MS Excel
5 10 (28.57%) Wireless
5 10 (28.57%) VoIP
6 9 (25.71%) A+ Certification
6 9 (25.71%) SAP
6 9 (25.71%) ITIL
6 9 (25.71%) EPoS
6 9 (25.71%) Software Distribution
6 9 (25.71%) Retail
7 8 (22.86%) Exchange Server 2007
7 8 (22.86%) MS Exchange
8 6 (17.14%) CRM
8 6 (17.14%) SLA
8 6 (17.14%) Linux
8 6 (17.14%) Management Information System
8 6 (17.14%) Intranet
8 6 (17.14%) Data Protection
8 6 (17.14%) Windows 7
9 5 (14.29%) Windows Server 2012
9 5 (14.29%) Windows Server 2003
9 5 (14.29%) Finance
10 4 (11.43%) SUSE
10 4 (11.43%) Red Hat
10 4 (11.43%) MCP
10 4 (11.43%) MCSE
10 4 (11.43%) MCSA
10 4 (11.43%) Microsoft Certification

Support Analyst
Top Related IT Skills in Southampton by Category

For the 6 months to 24 October 2014, IT jobs across the Southampton region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (22.86%) MS Exchange
1 8 (22.86%) Exchange Server 2007
2 4 (11.43%) Exchange Server 2003
Applications
1 25 (71.43%) MS Office
2 16 (45.71%) MS Excel
Business Applications
1 2 (5.71%) ResourceLink
Communications & Networking
1 10 (28.57%) VoIP
1 10 (28.57%) Wireless
2 6 (17.14%) Intranet
3 4 (11.43%) SAN
4 2 (5.71%) SSH
5 1 (2.86%) VLAN
5 1 (2.86%) Network Security
5 1 (2.86%) Firewall
5 1 (2.86%) Ethernet
5 1 (2.86%) TCP/IP
Database & Business Intelligence
1 2 (5.71%) Cognos Impromptu
2 1 (2.86%) MySQL
2 1 (2.86%) SQL Server
2 1 (2.86%) Oracle Reports
Development Applications
1 1 (2.86%) Oracle Forms
1 1 (2.86%) Oracle APEX
General
1 9 (25.71%) Retail
2 5 (14.29%) Finance
3 1 (2.86%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.86%) Web Services
Miscellaneous
1 9 (25.71%) EPoS
2 6 (17.14%) Management Information System
3 1 (2.86%) User Experience
3 1 (2.86%) Analytical Skills
Operating Systems
1 29 (82.86%) Windows
2 6 (17.14%) Linux
2 6 (17.14%) Windows 7
3 5 (14.29%) Windows Server 2003
3 5 (14.29%) Windows Server 2012
4 4 (11.43%) SUSE
4 4 (11.43%) Windows Server 2008
4 4 (11.43%) Mac OS
4 4 (11.43%) Windows 8
4 4 (11.43%) Windows XP
Processes & Methodologies
1 9 (25.71%) ITIL
1 9 (25.71%) Software Distribution
2 6 (17.14%) Data Protection
2 6 (17.14%) CRM
3 1 (2.86%) Configuration Management
3 1 (2.86%) Document Management
3 1 (2.86%) Automated Testing
3 1 (2.86%) Automation Testing
3 1 (2.86%) Network Monitoring
Programming Languages
1 3 (8.57%) SQL
2 2 (5.71%) C#
3 1 (2.86%) PL/SQL
3 1 (2.86%) Bash Shell
Qualifications
1 9 (25.71%) A+ Certification
2 4 (11.43%) MCTS
2 4 (11.43%) MCITP
2 4 (11.43%) Degree
2 4 (11.43%) MCP
2 4 (11.43%) MCSE
2 4 (11.43%) MCSA
2 4 (11.43%) Microsoft Certification
3 1 (2.86%) CCNP
3 1 (2.86%) CCNA
3 1 (2.86%) Cisco Certification
3 1 (2.86%) SC Cleared
3 1 (2.86%) Security Cleared
Quality Assurance & Compliance
1 6 (17.14%) SLA
System Software
1 4 (11.43%) Active Directory
Vendors
1 17 (48.57%) Microsoft
2 9 (25.71%) SAP
3 4 (11.43%) Red Hat
4 2 (5.71%) Cognos
5 1 (2.86%) Citrix
5 1 (2.86%) Pegasus
5 1 (2.86%) Oracle
Southampton, Hampshire
TEKsystems
Salary: £30000 - £40000 per annum
Posted: 3 days ago