The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 66 49 34
Rank change year-on-year
-17 -15
Permanent jobs requiring a Support Analyst 19 41 56
As % of all permanent IT jobs located in Southampton 2.24% 4.55% 6.50%
As % of the Job Titles category 2.35% 4.69% 6.65%
Number of salaries quoted 17 40 55
Average salary £21,500 £35,000 £34,500
Average salary % change year-on-year
-38.57% +1.44%
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
808 875 842
As % of all permanent IT jobs located in Southampton 95.06% 97.11% 97.68%
Number of salaries quoted 714 835 798
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £21,500 £22,000 £25,000
10% offered a salary of more than £52,500 £55,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Southampton

Support Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Southampton region.

Support Analyst Salary Trend in Southampton

Support Analyst
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing Support Analyst across the Southampton region over the 3 months to 22 August 2014.

Support Analyst Salary Histogram in Southampton

Support Analyst
Top 30 Related IT Skills in Southampton

For the 6 months to 22 August 2014, IT jobs across the Southampton region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 31 (91.18%) Windows
2 25 (73.53%) MS Office
3 21 (61.76%) Microsoft
4 18 (52.94%) MS Excel
5 12 (35.29%) Wireless
5 12 (35.29%) VoIP
6 11 (32.35%) SLA
7 10 (29.41%) Windows 7
8 9 (26.47%) MS Exchange
8 9 (26.47%) ITIL
9 8 (23.53%) SAP
9 8 (23.53%) A+ Certification
9 8 (23.53%) EPoS
9 8 (23.53%) Retail
9 8 (23.53%) Exchange Server 2007
9 8 (23.53%) Software Distribution
10 7 (20.59%) C#
11 5 (14.71%) Windows Server 2003
11 5 (14.71%) Active Directory
11 5 (14.71%) Windows XP
11 5 (14.71%) Finance
11 5 (14.71%) Windows Server 2008
12 4 (11.76%) Windows 8
12 4 (11.76%) Windows Server 2012
12 4 (11.76%) Network Monitoring
12 4 (11.76%) Network Security
12 4 (11.76%) MCTS
12 4 (11.76%) MCITP
12 4 (11.76%) Firewall
12 4 (11.76%) CCNA

Support Analyst
Top Related IT Skills in Southampton by Category

For the 6 months to 22 August 2014, IT jobs across the Southampton region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (26.47%) MS Exchange
2 8 (23.53%) Exchange Server 2007
3 4 (11.76%) Exchange Server 2003
Applications
1 25 (73.53%) MS Office
2 18 (52.94%) MS Excel
Communications & Networking
1 12 (35.29%) Wireless
1 12 (35.29%) VoIP
2 4 (11.76%) Network Security
2 4 (11.76%) Firewall
2 4 (11.76%) VLAN
2 4 (11.76%) Ethernet
2 4 (11.76%) TCP/IP
3 3 (8.82%) Intranet
4 1 (2.94%) SSH
Database & Business Intelligence
1 1 (2.94%) SQL Server
1 1 (2.94%) Oracle Reports
1 1 (2.94%) SQL Server Integration Services
Development Applications
1 1 (2.94%) Oracle Forms
1 1 (2.94%) Oracle APEX
General
1 8 (23.53%) Retail
2 5 (14.71%) Finance
3 4 (11.76%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.94%) ASP.NET
1 1 (2.94%) .NET
1 1 (2.94%) ASP.NET MVC
Miscellaneous
1 8 (23.53%) EPoS
2 3 (8.82%) Management Information System
Operating Systems
1 31 (91.18%) Windows
2 10 (29.41%) Windows 7
3 5 (14.71%) Windows Server 2003
3 5 (14.71%) Windows XP
3 5 (14.71%) Windows Server 2008
4 4 (11.76%) Windows 8
4 4 (11.76%) Windows Server 2012
4 4 (11.76%) Linux
5 1 (2.94%) Windows 2000
5 1 (2.94%) Windows Vista
Processes & Methodologies
1 9 (26.47%) ITIL
2 8 (23.53%) Software Distribution
3 4 (11.76%) Network Monitoring
3 4 (11.76%) Configuration Management
4 3 (8.82%) CRM
4 3 (8.82%) Data Protection
5 1 (2.94%) SOA
5 1 (2.94%) Problem Management
5 1 (2.94%) MVC
Programming Languages
1 7 (20.59%) C#
2 2 (5.88%) SQL
3 1 (2.94%) PL/SQL
Qualifications
1 8 (23.53%) A+ Certification
2 4 (11.76%) MCTS
2 4 (11.76%) MCITP
2 4 (11.76%) CCNA
2 4 (11.76%) Cisco Certification
2 4 (11.76%) Microsoft Certification
2 4 (11.76%) MCP
2 4 (11.76%) MCSE
2 4 (11.76%) MCSA
3 1 (2.94%) CCNP
Quality Assurance & Compliance
1 11 (32.35%) SLA
System Software
1 5 (14.71%) Active Directory
Vendors
1 21 (61.76%) Microsoft
2 8 (23.53%) SAP
3 4 (11.76%) Pegasus
4 2 (5.88%) Oracle