The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 64 51 45
Rank change year-on-year
-13 -6
Permanent jobs requiring a Support Analyst 20 37 50
As % of all permanent IT jobs located in Southampton 2.37% 4.45% 5.83%
As % of the Job Titles category 2.48% 4.56% 5.99%
Number of salaries quoted 18 36 49
Average salary £20,750 £37,500 £36,000
Average salary % change year-on-year
-44.66% +4.16%
90% offered a salary of more than £19,475 £23,000 £25,900
10% offered a salary of more than £21,500 £40,000 £38,500
UK excluding London average salary £27,500 £27,500 £28,500
% change year-on-year
- -3.50%
Support Analyst
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
807 811 835
As % of all permanent IT jobs located in Southampton 95.73% 97.59% 97.32%
Number of salaries quoted 721 779 788
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £21,000 £22,500 £25,000
10% offered a salary of more than £52,500 £55,000 £50,000
UK excluding London average salary £40,000 £39,500 £38,500
% change year-on-year
+1.26% +2.59%

Support Analyst
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Southampton

Support Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Southampton region.

Support Analyst Salary Trend in Southampton

Support Analyst
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing Support Analyst across the Southampton region over the 3 months to 15 September 2014.

Support Analyst Salary Histogram in Southampton

Support Analyst
Top 30 Related IT Skills in Southampton

For the 6 months to 15 September 2014, IT jobs across the Southampton region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 33 (91.67%) Windows
2 27 (75.00%) MS Office
3 21 (58.33%) Microsoft
4 20 (55.56%) MS Excel
5 12 (33.33%) Wireless
5 12 (33.33%) VoIP
6 11 (30.56%) SLA
7 10 (27.78%) Windows 7
8 9 (25.00%) MS Exchange
8 9 (25.00%) ITIL
9 8 (22.22%) SAP
9 8 (22.22%) A+ Certification
9 8 (22.22%) Retail
9 8 (22.22%) EPoS
9 8 (22.22%) Exchange Server 2007
9 8 (22.22%) Software Distribution
10 7 (19.44%) C#
11 5 (13.89%) Active Directory
11 5 (13.89%) Windows XP
11 5 (13.89%) CRM
11 5 (13.89%) Windows Server 2003
11 5 (13.89%) Intranet
11 5 (13.89%) Management Information System
11 5 (13.89%) Finance
11 5 (13.89%) Data Protection
11 5 (13.89%) Windows Server 2008
12 4 (11.11%) Network Security
12 4 (11.11%) Telecoms
12 4 (11.11%) VLAN
12 4 (11.11%) Exchange Server 2003

Support Analyst
Top Related IT Skills in Southampton by Category

For the 6 months to 15 September 2014, IT jobs across the Southampton region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (25.00%) MS Exchange
2 8 (22.22%) Exchange Server 2007
3 4 (11.11%) Exchange Server 2003
Applications
1 27 (75.00%) MS Office
2 20 (55.56%) MS Excel
Business Applications
1 1 (2.78%) ResourceLink
Communications & Networking
1 12 (33.33%) VoIP
1 12 (33.33%) Wireless
2 5 (13.89%) Intranet
3 4 (11.11%) Firewall
3 4 (11.11%) Ethernet
3 4 (11.11%) TCP/IP
3 4 (11.11%) VLAN
3 4 (11.11%) Network Security
4 1 (2.78%) SSH
Database & Business Intelligence
1 1 (2.78%) SQL Server
1 1 (2.78%) Oracle Reports
1 1 (2.78%) Cognos Impromptu
1 1 (2.78%) SQL Server Integration Services
Development Applications
1 1 (2.78%) Oracle Forms
1 1 (2.78%) Oracle APEX
General
1 8 (22.22%) Retail
2 5 (13.89%) Finance
3 4 (11.11%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.78%) .NET
1 1 (2.78%) ASP.NET
1 1 (2.78%) ASP.NET MVC
Miscellaneous
1 8 (22.22%) EPoS
2 5 (13.89%) Management Information System
Operating Systems
1 33 (91.67%) Windows
2 10 (27.78%) Windows 7
3 5 (13.89%) Windows Server 2008
3 5 (13.89%) Windows XP
3 5 (13.89%) Windows Server 2003
4 4 (11.11%) Linux
4 4 (11.11%) Windows 8
4 4 (11.11%) Windows Server 2012
5 1 (2.78%) Windows 2000
5 1 (2.78%) Windows Vista
Processes & Methodologies
1 9 (25.00%) ITIL
2 8 (22.22%) Software Distribution
3 5 (13.89%) Data Protection
3 5 (13.89%) CRM
4 4 (11.11%) Configuration Management
4 4 (11.11%) Network Monitoring
5 1 (2.78%) MVC
5 1 (2.78%) Problem Management
5 1 (2.78%) SOA
Programming Languages
1 7 (19.44%) C#
2 2 (5.56%) SQL
3 1 (2.78%) PL/SQL
Qualifications
1 8 (22.22%) A+ Certification
2 4 (11.11%) MCTS
2 4 (11.11%) MCITP
2 4 (11.11%) CCNA
2 4 (11.11%) Cisco Certification
2 4 (11.11%) Microsoft Certification
2 4 (11.11%) MCP
2 4 (11.11%) MCSE
2 4 (11.11%) MCSA
3 1 (2.78%) CCNP
Quality Assurance & Compliance
1 11 (30.56%) SLA
System Software
1 5 (13.89%) Active Directory
Vendors
1 21 (58.33%) Microsoft
2 8 (22.22%) SAP
3 4 (11.11%) Pegasus
4 2 (5.56%) Oracle
5 1 (2.78%) Cognos
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £17000 - £19500 per annum + pension, BUPA, bonus
Posted: 18 hours ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 4 days ago