The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Analyst
Rank 251 255 270
Rank change year-on-year
+4 +15
Permanent jobs requiring a Service Analyst 205 200 178
As % of all permanent IT jobs located in the South East 0.99% 0.88% 0.81%
As % of the Job Titles category 1.04% 0.93% 0.85%
Number of salaries quoted 176 184 161
Average salary £23,500 £22,500 £21,500
Average salary % change year-on-year
+4.44% +4.65%
90% offered a salary of more than £19,000 £18,500 £17,000
10% offered a salary of more than £29,000 £33,000 £29,000
UK excluding London average salary £22,500 £22,000 £21,500
% change year-on-year
+2.27% +2.32%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19689 21521 20964
As % of all permanent IT jobs located in the South East 94.94% 95.02% 95.07%
Number of salaries quoted 16229 17194 17286
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South East region.

Service Analyst Salary Trend in the South East

Service Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Analyst across the South East region over the 3 months to 31 July 2015.

Service Analyst Salary Histogram in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +10 56 £22,500 +11.11% 3
Buckinghamshire +39 49 £22,500 -10.00% 6
Berkshire +10 35 £25,000 +1.01% 5
Surrey 0 34 £24,000 -2.04% 6
West Sussex +7 17 £23,250 -1.06% 3
Kent +10 9 £25,000 +16.27%
East Sussex +23 4 £21,750 +2.35% 2
Oxfordshire -11 1 £20,500 -32.78%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 31 July 2015, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 266 (60.87%) Windows
2 234 (53.55%) Microsoft
3 204 (46.68%) ITIL
4 201 (46.00%) MS Office
5 176 (40.27%) Active Directory
6 174 (39.82%) MS Excel
7 142 (32.49%) Windows 7
8 136 (31.12%) SLA
9 93 (21.28%) Incident Management
10 75 (17.16%) MS Exchange
11 73 (16.70%) Service Management
12 63 (14.42%) Windows XP
13 59 (13.50%) MCP
14 56 (12.81%) Windows 8
15 52 (11.90%) Security Cleared
16 50 (11.44%) Microsoft Certification
17 48 (10.98%) VMware
18 47 (10.76%) WAN
19 46 (10.53%) LAN
20 43 (9.84%) Service Delivery
21 39 (8.92%) Finance
21 39 (8.92%) Windows Server 2003
22 38 (8.70%) Citrix
23 36 (8.24%) VMware Infrastructure
24 34 (7.78%) Degree
24 34 (7.78%) Cisco
25 33 (7.55%) Exchange Server 2010
26 32 (7.32%) SC Cleared
27 31 (7.09%) Windows Server 2008
27 31 (7.09%) Problem Management

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 31 July 2015, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 75 (17.16%) MS Exchange
2 33 (7.55%) Exchange Server 2010
3 28 (6.41%) Exchange Server 2007
4 23 (5.26%) SharePoint
5 19 (4.35%) Exchange Server 2003
6 14 (3.20%) Exchange Server 2000
7 5 (1.14%) IBM Notes
7 5 (1.14%) Lync
7 5 (1.14%) Exchange Server 2013
8 2 (0.46%) Blackberry Enterprise Server
8 2 (0.46%) Drupal
8 2 (0.46%) SharePoint 2010
9 1 (0.23%) JBoss
Applications
1 201 (46.00%) MS Office
2 174 (39.82%) MS Excel
3 20 (4.58%) MS PowerPoint
4 2 (0.46%) MS Visio
Business Applications
1 2 (0.46%) assyst
1 2 (0.46%) Dynamics CRM
2 1 (0.23%) Remedy ITSM
2 1 (0.23%) SAP Oil and Gas
Cloud Services
1 6 (1.37%) Office 365
2 5 (1.14%) Amazon AWS
3 3 (0.69%) SaaS
Communications & Networking
1 47 (10.76%) WAN
2 46 (10.53%) LAN
3 27 (6.18%) Firewall
4 21 (4.81%) Internet
5 20 (4.58%) TCP/IP
6 17 (3.89%) DNS
7 13 (2.97%) VPN
8 12 (2.75%) SSL
8 12 (2.75%) VoIP
9 9 (2.06%) SAN
10 7 (1.60%) Wireless
11 6 (1.37%) WebEx
12 5 (1.14%) DHCP
13 4 (0.92%) Intranet
14 3 (0.69%) IP Telephony
15 2 (0.46%) VLAN
15 2 (0.46%) Wi-Fi
15 2 (0.46%) MPLS
15 2 (0.46%) H.323
15 2 (0.46%) Telepresence
Database & Business Intelligence
1 6 (1.37%) SQL Server
1 6 (1.37%) Relational Database
2 2 (0.46%) Crystal Reports
2 2 (0.46%) SAP BW
3 1 (0.23%) DB2
Development Applications
1 4 (0.92%) Yeoman
2 3 (0.69%) InstallShield
General
1 39 (8.92%) Finance
2 21 (4.81%) Telecoms
3 17 (3.89%) Retail
4 5 (1.14%) Manufacturing
4 5 (1.14%) Publishing
5 4 (0.92%) French Language
5 4 (0.92%) German Language
6 3 (0.69%) Billing
6 3 (0.69%) Marketing
6 3 (0.69%) Back Office
6 3 (0.69%) Electronics
6 3 (0.69%) Law
7 2 (0.46%) Legal
7 2 (0.46%) Aerospace
7 2 (0.46%) Advertising
8 1 (0.23%) Banking
8 1 (0.23%) Automotive
8 1 (0.23%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 5 (1.14%) HTML
1 5 (1.14%) CSS
1 5 (1.14%) XML
2 4 (0.92%) COM
3 3 (0.69%) Application Packaging
4 2 (0.46%) EDI
4 2 (0.46%) Ajax
4 2 (0.46%) JSP
5 1 (0.23%) Web Services
Miscellaneous
1 31 (7.09%) Analytical Skills
2 27 (6.18%) Computer Science
3 23 (5.26%) Blackberry
4 16 (3.66%) EPoS
5 13 (2.97%) Management Information System
6 10 (2.29%) Thin Client
6 10 (2.29%) Fat Client
7 4 (0.92%) iPhone
7 4 (0.92%) User Experience
8 3 (0.69%) iPad
8 3 (0.69%) Video Conferencing
9 2 (0.46%) Enterprise Storage
9 2 (0.46%) Mobile App
9 2 (0.46%) Statistics
9 2 (0.46%) Client/Server
10 1 (0.23%) Performance Metrics
10 1 (0.23%) Data Centre
10 1 (0.23%) Mathematics
10 1 (0.23%) Handset
10 1 (0.23%) DTV
Operating Systems
1 266 (60.87%) Windows
2 142 (32.49%) Windows 7
3 63 (14.42%) Windows XP
4 56 (12.81%) Windows 8
5 39 (8.92%) Windows Server 2003
6 31 (7.09%) Windows Server 2008
7 19 (4.35%) Windows Vista
8 17 (3.89%) Windows Server 2012
9 14 (3.20%) Windows 2000 Server
9 14 (3.20%) Linux
10 7 (1.60%) UNIX
11 3 (0.69%) Apple iOS
12 2 (0.46%) Windows Mobile
12 2 (0.46%) Mac OS X
13 1 (0.23%) AIX
13 1 (0.23%) Mac OS
Processes & Methodologies
1 204 (46.68%) ITIL
2 93 (21.28%) Incident Management
3 73 (16.70%) Service Management
4 43 (9.84%) Service Delivery
5 31 (7.09%) Problem Management
6 25 (5.72%) Service Desk Management
7 20 (4.58%) Change Management
7 20 (4.58%) ITSM
8 19 (4.35%) Continuous Improvement
9 17 (3.89%) Mentoring
10 10 (2.29%) Time Management
11 8 (1.83%) Software Deployment
11 8 (1.83%) Microsoft Office Automation
11 8 (1.83%) Office Automation
11 8 (1.83%) Configuration Management
12 6 (1.37%) Agile Software Development
12 6 (1.37%) Analytics
13 5 (1.14%) SDLC
13 5 (1.14%) Stakeholder Management
13 5 (1.14%) Software Testing
Programming Languages
1 10 (2.29%) SQL
2 5 (1.14%) JavaScript
3 1 (0.23%) Java
Qualifications
1 59 (13.50%) MCP
2 52 (11.90%) Security Cleared
3 50 (11.44%) Microsoft Certification
4 34 (7.78%) Degree
5 32 (7.32%) SC Cleared
6 31 (7.09%) MCITP
7 28 (6.41%) A+ Certification
8 23 (5.26%) Cisco Certification
9 21 (4.81%) CCNA
9 21 (4.81%) ITIL Foundation Certificate
10 17 (3.89%) MCDST
10 17 (3.89%) MCSE
11 16 (3.66%) ITIL Certification
12 15 (3.43%) MCTS
13 8 (1.83%) MCSA
14 4 (0.92%) SAP Certification
15 3 (0.69%) HND
16 2 (0.46%) MOS
17 1 (0.23%) CCNP
Quality Assurance & Compliance
1 136 (31.12%) SLA
2 7 (1.60%) ISO/IEC 27001
3 6 (1.37%) ISO 9001
4 2 (0.46%) HL7
4 2 (0.46%) JSP 440
5 1 (0.23%) QA
System Software
1 176 (40.27%) Active Directory
2 36 (8.24%) VMware Infrastructure
3 27 (6.18%) Hyper-V
4 8 (1.83%) Terminal Services
5 7 (1.60%) XenApp
6 3 (0.69%) XenServer
6 3 (0.69%) KVM
7 2 (0.46%) vSphere
Systems Management
1 26 (5.95%) SCCM
2 16 (3.66%) Backup Exec
3 4 (0.92%) Norton AntiVirus
3 4 (0.92%) SCSM
4 3 (0.69%) ZENworks
4 3 (0.69%) SCOM
5 2 (0.46%) SCVMM
5 2 (0.46%) Tivoli
5 2 (0.46%) Tivoli Storage Manager
6 1 (0.23%) WSUS
Vendors
1 234 (53.55%) Microsoft
2 48 (10.98%) VMware
3 38 (8.70%) Citrix
4 34 (7.78%) Cisco
5 18 (4.12%) HP
6 17 (3.89%) Symantec
7 13 (2.97%) Dell
8 12 (2.75%) SonicWALL
9 11 (2.52%) Apple
10 10 (2.29%) Remedy
10 10 (2.29%) SAP
11 8 (1.83%) Avaya
12 7 (1.60%) IBM
13 5 (1.14%) Lotus
13 5 (1.14%) BT
14 4 (0.92%) Veeam
14 4 (0.92%) Dell KACE
14 4 (0.92%) LANDesk
14 4 (0.92%) Adobe
15 3 (0.69%) Oracle
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £30000.00 per annum + benefits
Posted: 6 hours ago
Newbury, Berkshire
People Source Consulting
Salary: £22000 - £28000 per annum + Benefits
Posted: 8 hours ago
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £22500 per annum + £2500 on call + benefits
Posted: 10 hours ago
Epsom, Surrey
Nexere Consulting Limited
Posted: 20 hours ago
High Wycombe, Buckinghamshire
ComputAppoint
Salary: £25000 - £31000 per annum + Benefits
Posted: Yesterday
Forest Row, East Sussex
Vadis People
Salary: £22000 - £25000 per annum
Posted: Yesterday
East Grinstead, East Sussex
Vadis People
Salary: £22000 - £25000 per annum
Posted: Yesterday
Horsham, West Sussex
Cyber Team
Salary: From £23,000 to £25,000 per annum
Posted: 2 days ago
High Wycombe, Buckinghamshire
RBW Consulting
Salary: Up to £35,000 depending on experince
Posted: 2 days ago
Weybridge, Surrey
Capita Resourcing - IT Resourcing
Salary: £22000 - £26000 per annum
Posted: 3 days ago
Horsham, West Sussex
Stafford-Sharp Associates
Salary: From £23,000 to £27,000 per annum
Posted: 4 days ago
Southampton, Hampshire
Amicus ITS
Salary: Competitive
Posted: 8 days ago
Basingstoke
Hays IT - Uk Posting account
Salary: £20000.00 - £24000.00 per annum + benefits
Posted: 8 days ago
Reading
Hays IT - Uk Posting account
Salary: £20000.00 - £25000.00 per annum
Posted: 21 days ago
East Sussex
Hays IT - Uk Posting account
Salary: £19000.00 - £24000.00 per annum
Posted: 23 days ago
Slough
CPS Group
Salary: £12k - 16k per year + Excellent benefits
Posted: 24 days ago