The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Service Analyst
Rank 244 253 317
Rank change year-on-year
+9 +64
Permanent jobs requiring a Service Analyst 218 184 131
As % of all permanent IT jobs located in the South East 0.99% 0.89% 0.58%
As % of the Job Titles category 1.05% 0.93% 0.61%
Number of salaries quoted 181 165 127
Average salary £22,750 £21,250 £23,750
Average salary % change year-on-year
+7.05% -10.52%
90% offered a salary of more than £18,750 £17,500 £18,000
10% offered a salary of more than £28,500 £25,000 £34,000
UK excluding London average salary £22,000 £21,000 £22,500
% change year-on-year
+4.76% -6.66%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20804 19749 21481
As % of all permanent IT jobs located in the South East 94.57% 95.04% 95.33%
Number of salaries quoted 16301 16331 18380
Average salary £41,500 £40,500 £40,000
Average salary % change year-on-year
+2.46% +1.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £58,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South East region.

Service Analyst Salary Trend in the South East

Service Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Analyst across the South East region over the 3 months to 18 September 2014.

Service Analyst Salary Histogram in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +14 58 £23,400 +8.20% 11
Berkshire +14 48 £26,000 +30.00% 4
Hampshire -32 47 £20,750 +6.41% 3
Buckinghamshire -4 21 £24,000 +9.09% 9
West Sussex -15 18 £18,000 -15.29% 3
East Sussex - 12 £21,250 -
Oxfordshire +1 7 £33,000 +53.48% 1
Kent -3 2 £25,250 +7.44%
Middlesex - 1 £22,500 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 18 September 2014, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 244 (56.74%) Windows
2 232 (53.95%) ITIL
3 197 (45.81%) Active Directory
4 181 (42.09%) MS Office
5 180 (41.86%) Microsoft
6 146 (33.95%) MS Excel
7 102 (23.72%) SLA
7 102 (23.72%) Windows 7
8 99 (23.02%) MS Exchange
9 89 (20.70%) Citrix
10 71 (16.51%) Microsoft Certification
11 65 (15.12%) Windows XP
12 58 (13.49%) Cisco
13 56 (13.02%) Service Delivery
13 56 (13.02%) Incident Management
14 54 (12.56%) Service Management
15 48 (11.16%) Analytical Skills
16 47 (10.93%) Exchange Server 2007
17 46 (10.70%) Finance
18 45 (10.47%) MCSE
18 45 (10.47%) Windows Server 2008
19 44 (10.23%) HP
20 43 (10.00%) CCNA
20 43 (10.00%) Cisco Certification
21 42 (9.77%) MCP
21 42 (9.77%) SharePoint
21 42 (9.77%) MCITP
22 40 (9.30%) SCCM
23 39 (9.07%) VMware
23 39 (9.07%) DNS

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 18 September 2014, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 99 (23.02%) MS Exchange
2 47 (10.93%) Exchange Server 2007
3 42 (9.77%) SharePoint
4 22 (5.12%) SharePoint 2010
5 17 (3.95%) Exchange Server 2010
6 14 (3.26%) Lync
7 12 (2.79%) Exchange Server 2003
8 8 (1.86%) Moodle
8 8 (1.86%) IBM Notes
9 5 (1.16%) Exchange Server 2000
9 5 (1.16%) Tomcat
9 5 (1.16%) Apache
10 4 (0.93%) Blackberry Enterprise Server
10 4 (0.93%) IIS
11 3 (0.70%) IBM HTTP Server
11 3 (0.70%) WebSphere
11 3 (0.70%) Oracle HTTP Server
12 2 (0.47%) Exchange Server 2013
Applications
1 181 (42.09%) MS Office
2 146 (33.95%) MS Excel
3 15 (3.49%) MS PowerPoint
4 2 (0.47%) MS Visio
5 1 (0.23%) MS Project
Business Applications
1 7 (1.63%) Remedy ITSM
2 2 (0.47%) Dynamics NAV
3 1 (0.23%) SAP Oil and Gas
Cloud Services
1 13 (3.02%) Microsoft Azure
2 8 (1.86%) Office 365
3 1 (0.23%) Google Apps
3 1 (0.23%) SaaS
Communications & Networking
1 39 (9.07%) DNS
2 37 (8.60%) VoIP
3 32 (7.44%) WAN
4 31 (7.21%) Internet
5 30 (6.98%) Wireless
6 28 (6.51%) DHCP
6 28 (6.51%) LAN
7 25 (5.81%) Firewall
7 25 (5.81%) TCP/IP
8 24 (5.58%) SAN
9 21 (4.88%) ADSL
10 20 (4.65%) Broadband
10 20 (4.65%) VPN
11 19 (4.42%) Ethernet
12 12 (2.79%) Cisco ASA
13 11 (2.56%) FWSM
14 8 (1.86%) IP Telephony
15 6 (1.40%) Cisco IPT
16 4 (0.93%) MPLS
17 3 (0.70%) HTTP
Database & Business Intelligence
1 7 (1.63%) SQL Server
2 5 (1.16%) Data Warehouse
3 3 (0.70%) DB2
4 1 (0.23%) Oracle Database 10g
4 1 (0.23%) Data Mining
4 1 (0.23%) Crystal Reports
4 1 (0.23%) SQL Server 2000
4 1 (0.23%) Relational Database
4 1 (0.23%) Oracle Database
Development Applications
1 4 (0.93%) Team Foundation Server
General
1 46 (10.70%) Finance
2 36 (8.37%) Telecoms
3 19 (4.42%) Legal
4 17 (3.95%) Retail
5 6 (1.40%) Banking
6 4 (0.93%) German Language
7 3 (0.70%) Italian Language
7 3 (0.70%) Spanish Language
7 3 (0.70%) French Language
8 2 (0.47%) Danish Language
8 2 (0.47%) Finnish Language
8 2 (0.47%) Norwegian Language
8 2 (0.47%) Front Office
8 2 (0.47%) Manufacturing
9 1 (0.23%) Billing
9 1 (0.23%) Electronics
9 1 (0.23%) Marketing
9 1 (0.23%) Portuguese Language
Libraries, Frameworks & Software Standards
1 3 (0.70%) HTML
1 3 (0.70%) .NET
1 3 (0.70%) J2EE
1 3 (0.70%) CSS
1 3 (0.70%) WebSphere MQ
2 2 (0.47%) Flash
2 2 (0.47%) Hibernate
3 1 (0.23%) XML
3 1 (0.23%) COM
Miscellaneous
1 48 (11.16%) Analytical Skills
2 16 (3.72%) Blackberry
3 11 (2.56%) EPoS
4 10 (2.33%) Firmware
4 10 (2.33%) Management Information System
5 7 (1.63%) Informatics
6 6 (1.40%) Fat Client
6 6 (1.40%) iPhone
6 6 (1.40%) PMI
6 6 (1.40%) Thin Client
6 6 (1.40%) Statistics
6 6 (1.40%) Smartphone
7 5 (1.16%) IVR
7 5 (1.16%) Computer Science
8 4 (0.93%) Mathematics
8 4 (0.93%) PDA
9 3 (0.70%) CMDB
9 3 (0.70%) FMCG
10 2 (0.47%) Video Conferencing
10 2 (0.47%) VLE
Operating Systems
1 244 (56.74%) Windows
2 102 (23.72%) Windows 7
3 65 (15.12%) Windows XP
4 45 (10.47%) Windows Server 2008
5 33 (7.67%) Windows Server 2012
6 31 (7.21%) Windows 8
7 24 (5.58%) Windows Server 2003
8 7 (1.63%) Windows Vista
8 7 (1.63%) UNIX
9 6 (1.40%) Linux
9 6 (1.40%) Windows 2000
10 5 (1.16%) Windows 2000 Server
11 2 (0.47%) Mac OS X
12 1 (0.23%) VMS
12 1 (0.23%) Android
Processes & Methodologies
1 232 (53.95%) ITIL
2 56 (13.02%) Service Delivery
2 56 (13.02%) Incident Management
3 54 (12.56%) Service Management
4 37 (8.60%) ITSM
5 23 (5.35%) Mentoring
6 21 (4.88%) Network Monitoring
7 20 (4.65%) Kalman Filter
7 20 (4.65%) Workflow
8 19 (4.42%) Workflow Management
8 19 (4.42%) CAD
9 18 (4.19%) Problem Management
10 17 (3.95%) ITIL V3
11 16 (3.72%) Change Management
12 14 (3.26%) Software Distribution
13 13 (3.02%) Project Management
14 12 (2.79%) Line Management
15 11 (2.56%) Time Management
16 10 (2.33%) Continuous Improvement
17 9 (2.09%) ITIL V2
Programming Languages
1 28 (6.51%) C
2 19 (4.42%) SQL
3 6 (1.40%) C#
4 5 (1.16%) Java
4 5 (1.16%) PowerShell
5 3 (0.70%) AWK
5 3 (0.70%) Korn
5 3 (0.70%) JavaScript
5 3 (0.70%) T-SQL
5 3 (0.70%) Shell Script
5 3 (0.70%) sed
5 3 (0.70%) Bash Shell
6 1 (0.23%) VB
6 1 (0.23%) C++
6 1 (0.23%) PHP
6 1 (0.23%) PL/SQL
Qualifications
1 71 (16.51%) Microsoft Certification
2 45 (10.47%) MCSE
3 43 (10.00%) CCNA
3 43 (10.00%) Cisco Certification
4 42 (9.77%) MCP
4 42 (9.77%) MCITP
5 38 (8.84%) MCSA
6 35 (8.14%) Security Cleared
7 32 (7.44%) A+ Certification
8 29 (6.74%) SC Cleared
9 28 (6.51%) MCTS
10 22 (5.12%) Network+ Certification
11 15 (3.49%) Degree
12 13 (3.02%) MCDST
13 12 (2.79%) ITIL Foundation Certificate
14 11 (2.56%) DV Cleared
15 10 (2.33%) MOS
16 9 (2.09%) ITIL Certification
17 6 (1.40%) PMI Certification
18 4 (0.93%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 102 (23.72%) SLA
2 6 (1.40%) QA
3 1 (0.23%) ISO/IEC 27001
3 1 (0.23%) TickIT
System Software
1 197 (45.81%) Active Directory
2 36 (8.37%) VMware Infrastructure
3 15 (3.49%) XenApp
4 11 (2.56%) Terminal Services
5 7 (1.63%) vSphere
6 5 (1.16%) Hyper-V
6 5 (1.16%) VMware ESXi
7 4 (0.93%) UAG
8 3 (0.70%) Tivoli Directory Server
9 2 (0.47%) XenDesktop
9 2 (0.47%) Citrix Presentation Server
10 1 (0.23%) XenServer
Systems Management
1 40 (9.30%) SCCM
2 20 (4.65%) Norton AntiVirus
3 19 (4.42%) Backup Exec
4 7 (1.63%) SCOM
5 5 (1.16%) ServiceCenter
6 3 (0.70%) Tivoli
6 3 (0.70%) SCSM
6 3 (0.70%) Cisco UCCX
7 2 (0.47%) DameWare
8 1 (0.23%) Nagios
Vendors
1 180 (41.86%) Microsoft
2 89 (20.70%) Citrix
3 58 (13.49%) Cisco
4 44 (10.23%) HP
5 39 (9.07%) VMware
6 30 (6.98%) Remedy
7 29 (6.74%) Juniper
8 24 (5.58%) Symantec
9 20 (4.65%) Apple
10 19 (4.42%) SolarWinds
11 18 (4.19%) Veeam
12 17 (3.95%) CheckPoint
13 15 (3.49%) BMC
14 14 (3.26%) Avaya
15 13 (3.02%) BT
15 13 (3.02%) EMC
15 13 (3.02%) Sophos
15 13 (3.02%) Meru Networks
15 13 (3.02%) F5
16 12 (2.79%) SAP
Dorking
Reed Technology - UK Posting Account
Salary: £20000 - £24000 per annum
Posted: 16 hours ago
Buckinghamshire
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Salary: £23000.00 - £27000.00 per annum
Posted: Yesterday
Maidenhead, Berkshire
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Salary: bonus + benefits
Posted: Yesterday
Surrey
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Salary: £26000 - £30000 per annum + + Benefits
Posted: Yesterday
Surrey
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Salary: £20000 - £23000 per annum + + Benefits
Posted: Yesterday
Crawley
Hays IT - Uk Posting account
Salary: Competitive + Excellent Benefits
Posted: Yesterday
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £19000 - £23000 per annum + Benefits+Training
Posted: Yesterday
Walton-On-Thames, Surrey
Premier Group Recruitment
Salary: £18000 - £20000 per annum
Posted: 2 days ago
Surrey
Coal IT Services
Salary: From £20,000 to £23,000 per annum plus 30% benefits package (excellent
Posted: 2 days ago
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Global Technology Solutions Ltd
Salary: £17000 - £19500 per annum + pension, BUPA, bonus
Posted: 3 days ago
Egham, Surrey
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Salary: £20000 - £25000 per annum
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Salary: £26000 - £30000 per annum + Benefits+Training
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Milton Keynes, Buckinghamshire
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Salary: £18500 - £21000 per annum
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Bristol; Milton Keynes, UK
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Salary: Competitive salary
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Bicester
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Salary: £22000.00 - £24000.00 per annum + Benefits
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Basingstoke
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Reigate
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