The statistics below represent IT jobs advertised across the South East region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Service Analyst
Rank 206 222 213
Rank change year-on-year
+16 -9
Permanent jobs requiring a Service Analyst 217 280 295
As % of all permanent IT jobs located in the South East 1.34% 1.31% 1.34%
As % of the Job Titles category 1.38% 1.35% 1.38%
Number of salaries quoted 178 261 232
Median salary £23,500 £24,000 £23,000
Median salary % change year-on-year
-2.08% +4.34%
90% offered a salary of more than £19,000 £19,000 £19,000
10% offered a salary of more than £42,500 £37,500 £43,000
UK excluding London median salary £23,000 £22,500 £22,500
% change year-on-year
+2.22% -
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
15690 20732 21361
As % of all permanent IT jobs located in the South East 96.91% 97.04% 97.01%
Number of salaries quoted 13081 17473 17056
Median salary £42,500 £43,500 £40,000
Median salary % change year-on-year
-2.29% +8.75%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South East region.

Service Analyst Salary Trend in the South East

Service Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Analyst across the South East region over the 3 months to 10 December 2016.

Service Analyst Salary Histogram in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +6 46 £24,000 -10.28% 7
Buckinghamshire +33 44 £23,750 +5.55%
Berkshire +32 36 £22,500 -18.18% 3
Hampshire +4 34 £19,500 -4.87% 5
West Sussex +31 19 £22,500 +12.50%
East Sussex +23 18 £24,000 -4.00% 2
Kent -12 13 £21,750 -5.43% 1
Oxfordshire +31 6 £40,000 +33.33%
Middlesex +5 1 £24,500 -2.00%
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 10 December 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Analyst in the job title.

1 252 (50.50%) Windows
2 206 (41.28%) Microsoft
3 202 (40.48%) ITIL
4 197 (39.48%) Active Directory
5 153 (30.66%) MS Excel
6 148 (29.66%) MS Office
7 125 (25.05%) SLA
8 105 (21.04%) Finance
9 104 (20.84%) Windows 7
10 91 (18.24%) MS Exchange
11 71 (14.23%) Windows Server
12 64 (12.83%) Analytical Skills
13 63 (12.63%) Cisco
14 52 (10.42%) Degree
15 50 (10.02%) Windows 8
16 48 (9.62%) VMware
17 46 (9.22%) ITSM
18 44 (8.82%) Exchange Server 2007
19 43 (8.62%) ITIL V3
20 42 (8.42%) Service Management
21 39 (7.82%) Agile Software Development
22 38 (7.62%) Windows XP
23 37 (7.41%) VMware Infrastructure
24 36 (7.21%) Citrix
25 35 (7.01%) VoIP
26 34 (6.81%) SQL
26 34 (6.81%) Exchange Server 2010
27 33 (6.61%) Service Delivery
28 32 (6.41%) Windows Server 2008
29 31 (6.21%) Incident Management

Service Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 91 (18.24%) MS Exchange
2 44 (8.82%) Exchange Server 2007
3 34 (6.81%) Exchange Server 2010
4 31 (6.21%) SharePoint
5 15 (3.01%) Exchange Server 2003
6 13 (2.61%) Exchange Server 2013
7 10 (2.00%) Skype for Business
8 8 (1.60%) Blackberry Enterprise Server
9 6 (1.20%) SharePoint 2010
10 4 (0.80%) IBM Notes
11 1 (0.20%) CMS
11 1 (0.20%) IIS
11 1 (0.20%) Oracle Workflow
11 1 (0.20%) SAS
Applications
1 153 (30.66%) MS Excel
2 148 (29.66%) MS Office
3 16 (3.21%) MS Visio
4 12 (2.40%) MS PowerPoint
5 3 (0.60%) Adobe Creative Suite
6 2 (0.40%) InfoPath
Business Applications
1 9 (1.80%) Remedy ITSM
2 6 (1.20%) Salesforce.com CRM
2 6 (1.20%) SAP Oil and Gas
3 3 (0.60%) Oracle ERP
4 2 (0.40%) SAP ERP
5 1 (0.20%) Oracle BPM
5 1 (0.20%) Oracle EBS
5 1 (0.20%) Oracle Payables
Cloud Services
1 30 (6.01%) Office 365
2 14 (2.81%) SaaS
3 9 (1.80%) Microsoft Azure
4 2 (0.40%) Amazon AWS
5 1 (0.20%) Mimecast
Communications & Networking
1 35 (7.01%) VoIP
2 29 (5.81%) DNS
3 28 (5.61%) TCP/IP
4 23 (4.61%) Firewall
5 19 (3.81%) VPN
6 18 (3.61%) Internet
7 17 (3.41%) LAN
8 15 (3.01%) SSL
9 12 (2.40%) DHCP
9 12 (2.40%) SMTP
9 12 (2.40%) WAN
10 9 (1.80%) Broadband
10 9 (1.80%) Skype
11 7 (1.40%) ATM
11 7 (1.40%) IP Telephony
11 7 (1.40%) SAN
12 6 (1.20%) Wireless
13 4 (0.80%) ADSL
13 4 (0.80%) Network Security
13 4 (0.80%) Wi-Fi
Database & Business Intelligence
1 13 (2.61%) SQL Server
2 9 (1.80%) BusinessObjects
2 9 (1.80%) QlikView
3 6 (1.20%) Oracle Reports
4 3 (0.60%) Big Data
5 2 (0.40%) Data Warehouse
6 1 (0.20%) Oracle BI EE
6 1 (0.20%) ProClarity
6 1 (0.20%) SQL Server 2008
Development Applications
1 18 (3.61%) JIRA
2 6 (1.20%) JUnit
2 6 (1.20%) NUnit
2 6 (1.20%) TestNG
3 4 (0.80%) Selenium
4 3 (0.60%) Team Foundation Server
5 1 (0.20%) HP UFT
General
1 105 (21.04%) Finance
2 29 (5.81%) Telecoms
3 10 (2.00%) Banking
4 8 (1.60%) Manufacturing
4 8 (1.60%) Marketing
5 7 (1.40%) Spanish Language
6 6 (1.20%) Back Office
6 6 (1.20%) Electronics
6 6 (1.20%) Retail
7 2 (0.40%) Financial Institution
7 2 (0.40%) German Language
8 1 (0.20%) Advertising
8 1 (0.20%) Arabic Language
8 1 (0.20%) French Language
8 1 (0.20%) Italian Language
8 1 (0.20%) Japanese Language
8 1 (0.20%) Korean Language
8 1 (0.20%) Mandarin Language
8 1 (0.20%) Portuguese Language
8 1 (0.20%) Russian Language
Libraries, Frameworks & Software Standards
1 4 (0.80%) Web Services
2 3 (0.60%) Software Packaging
3 1 (0.20%) COM
Miscellaneous
1 64 (12.83%) Analytical Skills
2 30 (6.01%) Blackberry
3 23 (4.61%) Management Information System
4 15 (3.01%) Data Centre
5 13 (2.61%) Computer Science
6 12 (2.40%) Driving Licence
7 8 (1.60%) Chip and PIN
7 8 (1.60%) Statistics
8 7 (1.40%) Enterprise Software
9 6 (1.20%) Fintech
10 5 (1.00%) PMI
10 5 (1.00%) Smartphone
10 5 (1.00%) Virtual Team
11 4 (0.80%) Enterprise Storage
11 4 (0.80%) Mathematics
11 4 (0.80%) NHS
12 3 (0.60%) Data Protection Act
12 3 (0.60%) Digital Media
12 3 (0.60%) Freedom of Information
13 2 (0.40%) Client/Server
Operating Systems
1 252 (50.50%) Windows
2 104 (20.84%) Windows 7
3 71 (14.23%) Windows Server
4 50 (10.02%) Windows 8
5 38 (7.62%) Windows XP
6 32 (6.41%) Windows Server 2008
7 25 (5.01%) Windows 10
7 25 (5.01%) Windows Server 2003
7 25 (5.01%) Windows Server 2012
8 19 (3.81%) Windows Vista
9 12 (2.40%) Mac OS X
10 10 (2.00%) Linux
11 9 (1.80%) Apple iOS
12 7 (1.40%) Unix
13 1 (0.20%) Windows 2000
Processes & Methodologies
1 202 (40.48%) ITIL
2 46 (9.22%) ITSM
3 43 (8.62%) ITIL V3
4 42 (8.42%) Service Management
5 39 (7.82%) Agile Software Development
6 33 (6.61%) Service Delivery
7 31 (6.21%) Incident Management
8 30 (6.01%) Business Analysis
9 27 (5.41%) CRM
9 27 (5.41%) Problem Management
10 22 (4.41%) Project Management
11 20 (4.01%) Change Management
12 18 (3.61%) PRINCE2
13 17 (3.41%) Workflow
14 16 (3.21%) Business Intelligence
14 16 (3.21%) Waterfall
15 14 (2.81%) UML
16 13 (2.61%) BPMN
16 13 (2.61%) Mentoring
16 13 (2.61%) Ticket Management
Programming Languages
1 34 (6.81%) SQL
2 15 (3.01%) C
3 7 (1.40%) C#
3 7 (1.40%) Java
3 7 (1.40%) VB
4 6 (1.20%) C++
5 4 (0.80%) PowerShell
Qualifications
1 52 (10.42%) Degree
2 26 (5.21%) ITIL Certification
3 24 (4.81%) Cisco Certification
4 22 (4.41%) Microsoft Certification
5 21 (4.21%) CCNA
5 21 (4.21%) MCP
6 17 (3.41%) Security Cleared
7 12 (2.40%) ISEB
7 12 (2.40%) MCSE
7 12 (2.40%) SC Cleared
8 11 (2.20%) MCSA
9 9 (1.80%) HND
9 9 (1.80%) MCITP
10 7 (1.40%) A+ Certification
10 7 (1.40%) PMI Certification
11 4 (0.80%) CCNP
11 4 (0.80%) Network+ Certification
11 4 (0.80%) VMware Certified Professional (VCP)
12 3 (0.60%) ISTQB
13 2 (0.40%) MCTS
Quality Assurance & Compliance
1 125 (25.05%) SLA
2 7 (1.40%) ISO/IEC 17799
2 7 (1.40%) ISO19770
3 4 (0.80%) MiFID
3 4 (0.80%) QA
4 2 (0.40%) Data Quality
5 1 (0.20%) ISO 9001
5 1 (0.20%) ISO/IEC 27001
5 1 (0.20%) ISO22301
System Software
1 197 (39.48%) Active Directory
2 37 (7.41%) VMware Infrastructure
3 24 (4.81%) Hyper-V
4 12 (2.40%) IMail Server
5 9 (1.80%) XenApp
6 5 (1.00%) VMware ESX
7 3 (0.60%) BlackBerry Internet Service
8 2 (0.40%) vSphere
9 1 (0.20%) Citrix Presentation Server
9 1 (0.20%) Microsoft Virtual Server
9 1 (0.20%) Terminal Services
9 1 (0.20%) UAG
9 1 (0.20%) Virtual Desktop
9 1 (0.20%) Virtual Servers
9 1 (0.20%) VMware ESXi
9 1 (0.20%) XenDesktop
Systems Management
1 27 (5.41%) SCCM
2 17 (3.41%) Backup Exec
3 7 (1.40%) SCOM
4 3 (0.60%) FortiGate
5 2 (0.40%) Nagios
6 1 (0.20%) CA Spectrum
6 1 (0.20%) DameWare
6 1 (0.20%) NetBackup
6 1 (0.20%) OVSD
6 1 (0.20%) Tivoli
6 1 (0.20%) Tivoli Storage Manager
6 1 (0.20%) WSUS
Vendors
1 206 (41.28%) Microsoft
2 63 (12.63%) Cisco
3 48 (9.62%) VMware
4 36 (7.21%) Citrix
5 25 (5.01%) Remedy
6 24 (4.81%) ServiceNow
7 23 (4.61%) HP
8 20 (4.01%) Dell
9 18 (3.61%) SAP
10 17 (3.41%) Symantec
11 15 (3.01%) Avaya
12 14 (2.81%) Oracle
12 14 (2.81%) SonicWALL
13 10 (2.00%) Apple
14 9 (1.80%) MicroStrategy
14 9 (1.80%) Polycom
15 8 (1.60%) Mitel
15 8 (1.60%) RedPrairie
16 7 (1.40%) Salesforce.com
17 6 (1.20%) Sophos
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: Up to £21k + benefits
Posted: 19 hours ago
Horley, Surrey
Senitor Associates
Salary: £18000 - £20000 per annum + training
Posted: 23 hours ago
Surrey
Annapurna HR
Salary: £25000.00 - £30000.00 per annum
Posted: 2 days ago
Surrey
Annapurna HR
Salary: £25000.00 - £30000.00 per annum
Posted: 2 days ago
Surrey
Edward Carter Solutions
Salary: £30000 - £30001 per annum
Posted: 4 days ago
Southampton, Hampshire
Colston Consulting
Salary: £75 - £110 per day
Posted: 5 days ago
Southampton, Hampshire
Polar Recruitment
Salary: £16000 - £22000 per annum + + Benefits
Posted: 4 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £23,000 per annum
Posted: 3 days ago
Chatham, Kent
Devonshire Hayes Recruitment Specialists Ltd
Salary: From £23,000 to £26,000 per annum
Posted: 3 days ago
Reading, Berkshire
Reed Technology
Salary: £18000 - £25000 per annum
Posted: 5 days ago
Surrey
Nexere Consulting Limited
Salary: £24K + Excellent Benefits
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Havant, Hampshire
Jobsite Resourcing Team
Salary: Competitive Salary plus Generous Benefits
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Epsom
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Salary: £20000.00 - £24000.00 per annum + PROGRESSION + TRAINING
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Newbury
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Salary: £20000 - £25000 per annum + 20% Shift Bonus + Benefits
Posted: 10 days ago
Farnborough, Hampshire
Leidos
Posted: 15 days ago
Brighton
Hays Specialist Recruitment
Salary: £30000 - £35000 per annum + benefits
Posted: 23 days ago
Reading, Berkshire
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