The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Service Analyst
Rank 259 262 303
Rank change year-on-year
+3 +41
Permanent jobs requiring a Service Analyst 199 179 143
As % of all permanent IT jobs located in the South East 0.88% 0.81% 0.62%
As % of the Job Titles category 0.93% 0.86% 0.65%
Number of salaries quoted 182 160 127
Average salary £22,500 £21,250 £25,250
Average salary % change year-on-year
+5.88% -15.84%
90% offered a salary of more than £18,550 £17,000 £19,450
10% offered a salary of more than £33,000 £29,000 £35,500
UK excluding London average salary £22,000 £21,500 £22,500
% change year-on-year
+2.32% -4.44%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21442 20900 22065
As % of all permanent IT jobs located in the South East 94.80% 95.00% 95.60%
Number of salaries quoted 17119 17223 18858
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Analyst
England

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South East region.

Service Analyst Salary Trend in the South East

Service Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Analyst across the South East region over the 3 months to 31 July 2014.

Service Analyst Salary Histogram in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -1 50 £24,500 +4.25% 4
Hampshire -13 48 £20,250 +6.57% 3
Berkshire +2 30 £24,750 +19.27% 4
Oxfordshire +19 21 £30,500 +45.23% 1
West Sussex -1 17 £25,000 +14.94% 2
Buckinghamshire -10 13 £26,250 +22.09% 3
East Sussex -21 9 £21,250 -11.45% 2
Kent -10 7 £21,500 -14.00% 1
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 31 July 2014, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 232 (57.86%) Windows
2 221 (55.11%) ITIL
3 191 (47.63%) Active Directory
4 151 (37.66%) Microsoft
5 143 (35.66%) MS Office
6 128 (31.92%) MS Excel
7 105 (26.18%) SLA
8 96 (23.94%) MS Exchange
9 87 (21.70%) Citrix
10 82 (20.45%) Windows 7
11 63 (15.71%) Windows XP
12 60 (14.96%) Microsoft Certification
13 57 (14.21%) Service Management
14 52 (12.97%) Cisco
15 51 (12.72%) Service Delivery
16 50 (12.47%) Incident Management
17 48 (11.97%) Exchange Server 2007
18 45 (11.22%) Windows Server 2008
19 44 (10.97%) SharePoint
20 41 (10.22%) MCSE
20 41 (10.22%) Finance
21 39 (9.73%) VMware
22 36 (8.98%) HP
23 35 (8.73%) SCCM
24 34 (8.48%) MCP
25 32 (7.98%) MCSA
25 32 (7.98%) VoIP
26 31 (7.73%) CCNA
26 31 (7.73%) DNS
26 31 (7.73%) Telecoms

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 31 July 2014, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 96 (23.94%) MS Exchange
2 48 (11.97%) Exchange Server 2007
3 44 (10.97%) SharePoint
4 22 (5.49%) SharePoint 2010
5 21 (5.24%) Exchange Server 2010
6 13 (3.24%) Exchange Server 2003
7 11 (2.74%) Lync
8 7 (1.75%) IBM Notes
9 6 (1.50%) Blackberry Enterprise Server
10 5 (1.25%) Exchange Server 2000
10 5 (1.25%) Moodle
10 5 (1.25%) CMS
10 5 (1.25%) IIS
11 2 (0.50%) Exchange Server 2013
11 2 (0.50%) Apache
11 2 (0.50%) Tomcat
11 2 (0.50%) WorkSite
Applications
1 143 (35.66%) MS Office
2 128 (31.92%) MS Excel
3 12 (2.99%) MS PowerPoint
4 2 (0.50%) MS Visio
5 1 (0.25%) MS Project
Business Applications
1 2 (0.50%) Dynamics NAV
2 1 (0.25%) Remedy ITSM
Cloud Services
1 13 (3.24%) Microsoft Azure
2 5 (1.25%) Office 365
3 1 (0.25%) Google Apps
Communications & Networking
1 32 (7.98%) VoIP
2 31 (7.73%) DNS
3 28 (6.98%) SAN
4 27 (6.73%) Wireless
5 26 (6.48%) WAN
5 26 (6.48%) DHCP
6 25 (6.23%) LAN
7 19 (4.74%) Firewall
7 19 (4.74%) Internet
8 17 (4.24%) TCP/IP
8 17 (4.24%) IP Telephony
9 13 (3.24%) VPN
10 12 (2.99%) ADSL
10 12 (2.99%) Broadband
10 12 (2.99%) Cisco IPT
11 11 (2.74%) Cisco ASA
11 11 (2.74%) Ethernet
12 9 (2.24%) FWSM
13 3 (0.75%) Network Security
13 3 (0.75%) Unified Communications
Database & Business Intelligence
1 7 (1.75%) SQL Server
2 4 (1.00%) Data Warehouse
3 1 (0.25%) Data Mining
3 1 (0.25%) Crystal Reports
3 1 (0.25%) Relational Database
Development Applications
1 4 (1.00%) Team Foundation Server
General
1 41 (10.22%) Finance
2 31 (7.73%) Telecoms
3 20 (4.99%) Legal
4 15 (3.74%) Retail
5 4 (1.00%) Banking
5 4 (1.00%) German Language
6 3 (0.75%) French Language
7 2 (0.50%) Front Office
7 2 (0.50%) Manufacturing
7 2 (0.50%) Pharmaceutical
8 1 (0.25%) Italian Language
8 1 (0.25%) Norwegian Language
8 1 (0.25%) Portuguese Language
8 1 (0.25%) Spanish Language
8 1 (0.25%) Danish Language
8 1 (0.25%) Finnish Language
8 1 (0.25%) Billing
Libraries, Frameworks & Software Standards
1 3 (0.75%) HTML
1 3 (0.75%) .NET
2 2 (0.50%) Hibernate
3 1 (0.25%) COM
3 1 (0.25%) XML
Miscellaneous
1 17 (4.24%) Blackberry
2 10 (2.49%) Statistics
3 9 (2.24%) PMI
3 9 (2.24%) Firmware
4 8 (2.00%) EPoS
5 6 (1.50%) Management Information System
5 6 (1.50%) Informatics
6 5 (1.25%) Mathematics
6 5 (1.25%) IVR
7 4 (1.00%) iPhone
7 4 (1.00%) Computer Science
8 3 (0.75%) PDA
8 3 (0.75%) FMCG
8 3 (0.75%) Handset
9 2 (0.50%) Video Conferencing
9 2 (0.50%) CMDB
10 1 (0.25%) iSeries
10 1 (0.25%) Replication
10 1 (0.25%) Clustering
10 1 (0.25%) NHS
Operating Systems
1 232 (57.86%) Windows
2 82 (20.45%) Windows 7
3 63 (15.71%) Windows XP
4 45 (11.22%) Windows Server 2008
5 25 (6.23%) Windows Server 2012
6 20 (4.99%) Windows 8
7 19 (4.74%) Windows Server 2003
8 7 (1.75%) Windows 2000
9 6 (1.50%) Linux
10 5 (1.25%) Windows 2000 Server
11 3 (0.75%) Windows Vista
11 3 (0.75%) Android
12 2 (0.50%) Mac OS X
12 2 (0.50%) UNIX
Processes & Methodologies
1 221 (55.11%) ITIL
2 57 (14.21%) Service Management
3 51 (12.72%) Service Delivery
4 50 (12.47%) Incident Management
5 25 (6.23%) Problem Management
6 20 (4.99%) Change Management
7 18 (4.49%) Workflow Management
7 18 (4.49%) CAD
7 18 (4.49%) ITSM
7 18 (4.49%) Workflow
8 17 (4.24%) ITIL V3
9 14 (3.49%) Network Monitoring
10 13 (3.24%) Software Distribution
10 13 (3.24%) Project Management
11 10 (2.49%) ITIL V2
12 8 (2.00%) PRINCE2
12 8 (2.00%) Transition Management
12 8 (2.00%) Root Cause Analysis
13 7 (1.75%) Continuous Improvement
13 7 (1.75%) Time Management
Programming Languages
1 28 (6.98%) SQL
2 17 (4.24%) C
3 12 (2.99%) PowerShell
4 6 (1.50%) C#
5 5 (1.25%) Java
6 3 (0.75%) JavaScript
7 1 (0.25%) VB
7 1 (0.25%) PHP
7 1 (0.25%) C++
Qualifications
1 60 (14.96%) Microsoft Certification
2 41 (10.22%) MCSE
3 34 (8.48%) MCP
4 32 (7.98%) MCSA
5 31 (7.73%) CCNA
5 31 (7.73%) Cisco Certification
6 29 (7.23%) MCITP
6 29 (7.23%) A+ Certification
7 28 (6.98%) Security Cleared
8 22 (5.49%) SC Cleared
8 22 (5.49%) Network+ Certification
9 16 (3.99%) ITIL Certification
10 15 (3.74%) MCTS
11 13 (3.24%) Degree
12 10 (2.49%) MOS
13 9 (2.24%) PMI Certification
14 8 (2.00%) ITIL Foundation Certificate
15 7 (1.75%) DV Cleared
16 6 (1.50%) MCDST
17 3 (0.75%) CCNP
Quality Assurance & Compliance
1 105 (26.18%) SLA
2 6 (1.50%) QA
3 1 (0.25%) TickIT
System Software
1 191 (47.63%) Active Directory
2 31 (7.73%) VMware Infrastructure
3 18 (4.49%) vSphere
4 16 (3.99%) VMware ESXi
5 15 (3.74%) XenApp
6 6 (1.50%) Terminal Services
7 4 (1.00%) UAG
8 3 (0.75%) Hyper-V
9 2 (0.50%) XenDesktop
9 2 (0.50%) Citrix Presentation Server
10 1 (0.25%) vCloud
Systems Management
1 35 (8.73%) SCCM
2 13 (3.24%) Backup Exec
2 13 (3.24%) Norton AntiVirus
3 6 (1.50%) DameWare
4 5 (1.25%) ServiceCenter
5 3 (0.75%) Cisco UCCX
6 2 (0.50%) SCOM
Vendors
1 151 (37.66%) Microsoft
2 87 (21.70%) Citrix
3 52 (12.97%) Cisco
4 39 (9.73%) VMware
5 36 (8.98%) HP
6 24 (5.99%) Juniper
6 24 (5.99%) Remedy
7 22 (5.49%) Apple
8 15 (3.74%) Avaya
8 15 (3.74%) Symantec
9 13 (3.24%) Meru Networks
9 13 (3.24%) Veeam
9 13 (3.24%) CheckPoint
9 13 (3.24%) EMC
10 12 (2.99%) NetIQ
10 12 (2.99%) F5
11 11 (2.74%) SolarWinds
12 9 (2.24%) BT
12 9 (2.24%) Sophos
12 9 (2.24%) BMC
Reigate, Surrey
Capita
Salary: Benefits
Posted: 11 hours ago
Reigate, Surrey
Capita Resourcing - IT Resourcing
Salary: £20000 - £25000 per annum + 15% shift allowance
Posted: 12 hours ago
Southampton, Hampshire
Experis Ltd
Salary: £20000 - £24000 per annum + shift allowance + benefits
Posted: 13 hours ago
Southampton, Hampshire
Experis Ltd
Salary: £20000 - £24000 per annum + shift allowance + benefits
Posted: 13 hours ago
Crawley, West Sussex
Search Consultancy
Salary: £28000 - £30000 per annum + Benefits
Posted: 3 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £20000 - £22500 Per Annum
Posted: 6 days ago
West Sussex
Brightred Resourcing Limited
Salary: From £30,000 to £35,000 per annum
Posted: 6 days ago
Kent
Capita - ITIN
Salary: £20000.00 - £25000.00 per annum + based on exp
Posted: 9 days ago
Milton Keynes, Buckinghamshire
HMGCC
Salary: From £20,700 to £26,500 per annum + excellent benefits
Posted: 10 days ago
Milton Keynes, Buckinghamshire
HMGCC
Posted: 10 days ago
Reading
Hays IT - Uk Posting account
Salary: £18000.00 - £24000.00 per annum + Benefits
Posted: 13 days ago
Reigate
Capita - ITIN
Salary: £18000.00 - £25000.00 per annum + Generous Shift allowance
Posted: 13 days ago
Slough
Hays IT - Uk Posting account
Salary: £23000.00 - £28000.00 per annum + Benefits
Posted: 17 days ago
Surrey
Hays IT - Uk Posting account
Salary: £18000.00 - £22000.00 per annum
Posted: 22 days ago