The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Analyst
Rank 245 238 310
Rank change year-on-year
-7 +72
Permanent jobs requiring a Service Analyst 213 192 135
As % of all permanent IT jobs located in the South East 0.94% 0.90% 0.59%
As % of the Job Titles category 1.00% 0.95% 0.62%
Number of salaries quoted 176 170 123
Average salary £22,500 £21,500 £24,000
Average salary % change year-on-year
+4.65% -10.41%
90% offered a salary of more than £18,900 £17,500 £18,550
10% offered a salary of more than £32,500 £27,000 £34,000
UK excluding London average salary £22,500 £21,000 £22,500
% change year-on-year
+7.14% -6.66%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21364 20207 21704
As % of all permanent IT jobs located in the South East 94.69% 95.09% 95.41%
Number of salaries quoted 16816 16650 18526
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £61,500 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South East region.

Service Analyst Salary Trend in the South East

Service Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Analyst across the South East region over the 3 months to 29 August 2014.

Service Analyst Salary Histogram in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -26 53 £20,750 +9.21% 2
Surrey +3 49 £23,750 +1.06% 7
Berkshire +3 45 £25,250 +14.77% 9
West Sussex -4 20 £22,500 +5.88% 2
Buckinghamshire -1 15 £24,250 +24.35% 4
East Sussex - 13 £21,250 -
Oxfordshire -2 10 £33,000 +57.14%
Kent -8 3 £22,500 -6.25%
Middlesex - 1 £22,500 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 29 August 2014, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 223 (56.03%) Windows
2 213 (53.52%) ITIL
3 183 (45.98%) Active Directory
4 159 (39.95%) MS Office
4 159 (39.95%) Microsoft
5 137 (34.42%) MS Excel
6 94 (23.62%) SLA
7 93 (23.37%) MS Exchange
8 87 (21.86%) Windows 7
9 83 (20.85%) Citrix
10 67 (16.83%) Microsoft Certification
11 57 (14.32%) Windows XP
12 55 (13.82%) Incident Management
13 51 (12.81%) Service Delivery
14 50 (12.56%) Cisco
15 49 (12.31%) Exchange Server 2007
16 47 (11.81%) Service Management
17 46 (11.56%) Finance
18 44 (11.06%) MCSE
19 43 (10.80%) SharePoint
20 40 (10.05%) SCCM
20 40 (10.05%) Windows Server 2008
21 39 (9.80%) HP
22 37 (9.30%) MCSA
22 37 (9.30%) MCP
22 37 (9.30%) MCITP
23 35 (8.79%) VoIP
23 35 (8.79%) CCNA
23 35 (8.79%) Cisco Certification
24 34 (8.54%) VMware

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 29 August 2014, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 93 (23.37%) MS Exchange
2 49 (12.31%) Exchange Server 2007
3 43 (10.80%) SharePoint
4 22 (5.53%) SharePoint 2010
5 19 (4.77%) Exchange Server 2010
6 12 (3.02%) Lync
7 11 (2.76%) Exchange Server 2003
8 7 (1.76%) IBM Notes
9 6 (1.51%) Moodle
10 5 (1.26%) Exchange Server 2000
10 5 (1.26%) Apache
10 5 (1.26%) Tomcat
10 5 (1.26%) Blackberry Enterprise Server
11 4 (1.01%) IIS
12 3 (0.75%) Oracle HTTP Server
12 3 (0.75%) IBM HTTP Server
12 3 (0.75%) WebSphere
13 2 (0.50%) Exchange Server 2013
14 1 (0.25%) CMS
Applications
1 159 (39.95%) MS Office
2 137 (34.42%) MS Excel
3 12 (3.02%) MS PowerPoint
4 1 (0.25%) MS Visio
Business Applications
1 5 (1.26%) Remedy ITSM
2 2 (0.50%) Dynamics NAV
3 1 (0.25%) SAP Oil and Gas
Cloud Services
1 13 (3.27%) Microsoft Azure
2 6 (1.51%) Office 365
3 1 (0.25%) SaaS
3 1 (0.25%) Google Apps
Communications & Networking
1 35 (8.79%) VoIP
2 33 (8.29%) DNS
3 29 (7.29%) Wireless
4 26 (6.53%) WAN
4 26 (6.53%) DHCP
5 25 (6.28%) LAN
6 23 (5.78%) SAN
7 22 (5.53%) Internet
8 20 (5.03%) TCP/IP
9 19 (4.77%) VPN
10 18 (4.52%) Broadband
11 16 (4.02%) ADSL
11 16 (4.02%) Firewall
12 15 (3.77%) Ethernet
13 12 (3.02%) IP Telephony
14 10 (2.51%) Cisco ASA
15 9 (2.26%) FWSM
16 8 (2.01%) Cisco IPT
17 3 (0.75%) HTTP
17 3 (0.75%) ISDN
Database & Business Intelligence
1 7 (1.76%) SQL Server
2 5 (1.26%) Data Warehouse
3 3 (0.75%) DB2
4 1 (0.25%) Crystal Reports
4 1 (0.25%) Data Mining
4 1 (0.25%) Oracle Database 10g
4 1 (0.25%) SQL Server 2000
4 1 (0.25%) Oracle Database
4 1 (0.25%) Relational Database
Development Applications
1 4 (1.01%) Team Foundation Server
General
1 46 (11.56%) Finance
2 32 (8.04%) Telecoms
3 19 (4.77%) Legal
4 16 (4.02%) Retail
5 5 (1.26%) Banking
5 5 (1.26%) German Language
6 4 (1.01%) French Language
7 3 (0.75%) Spanish Language
7 3 (0.75%) Italian Language
7 3 (0.75%) Manufacturing
8 2 (0.50%) Front Office
8 2 (0.50%) Norwegian Language
8 2 (0.50%) Danish Language
8 2 (0.50%) Finnish Language
9 1 (0.25%) Portuguese Language
9 1 (0.25%) Electronics
9 1 (0.25%) Billing
9 1 (0.25%) Marketing
Libraries, Frameworks & Software Standards
1 3 (0.75%) HTML
1 3 (0.75%) .NET
1 3 (0.75%) J2EE
1 3 (0.75%) CSS
1 3 (0.75%) WebSphere MQ
2 2 (0.50%) Hibernate
3 1 (0.25%) XML
3 1 (0.25%) COM
Miscellaneous
1 16 (4.02%) Blackberry
2 10 (2.51%) EPoS
2 10 (2.51%) Firmware
3 7 (1.76%) PMI
4 6 (1.51%) Management Information System
4 6 (1.51%) Statistics
4 6 (1.51%) Informatics
5 5 (1.26%) IVR
5 5 (1.26%) iPhone
6 4 (1.01%) Smartphone
6 4 (1.01%) PDA
6 4 (1.01%) Mathematics
6 4 (1.01%) Computer Science
7 2 (0.50%) CMDB
7 2 (0.50%) Video Conferencing
7 2 (0.50%) FMCG
7 2 (0.50%) Handset
8 1 (0.25%) Replication
8 1 (0.25%) DTV
8 1 (0.25%) Thin Client
Operating Systems
1 223 (56.03%) Windows
2 87 (21.86%) Windows 7
3 57 (14.32%) Windows XP
4 40 (10.05%) Windows Server 2008
5 27 (6.78%) Windows Server 2012
6 25 (6.28%) Windows 8
7 19 (4.77%) Windows Server 2003
8 7 (1.76%) UNIX
8 7 (1.76%) Linux
8 7 (1.76%) Windows 2000
9 5 (1.26%) Windows 2000 Server
10 3 (0.75%) Windows Vista
11 2 (0.50%) Android
11 2 (0.50%) Mac OS X
12 1 (0.25%) VMS
Processes & Methodologies
1 213 (53.52%) ITIL
2 55 (13.82%) Incident Management
3 51 (12.81%) Service Delivery
4 47 (11.81%) Service Management
5 27 (6.78%) ITSM
6 20 (5.03%) Workflow
7 19 (4.77%) CAD
7 19 (4.77%) Workflow Management
7 19 (4.77%) Problem Management
8 17 (4.27%) Network Monitoring
9 16 (4.02%) Change Management
10 15 (3.77%) ITIL V3
11 14 (3.52%) Project Management
11 14 (3.52%) Software Distribution
12 11 (2.76%) Kalman Filter
12 11 (2.76%) Time Management
13 10 (2.51%) Continuous Improvement
14 9 (2.26%) PRINCE2
15 8 (2.01%) CRM
15 8 (2.01%) Root Cause Analysis
Programming Languages
1 22 (5.53%) C
2 20 (5.03%) SQL
3 8 (2.01%) PowerShell
4 6 (1.51%) C#
5 5 (1.26%) Java
6 3 (0.75%) JavaScript
6 3 (0.75%) Bash Shell
6 3 (0.75%) sed
6 3 (0.75%) Shell Script
6 3 (0.75%) AWK
6 3 (0.75%) Korn
7 1 (0.25%) PHP
7 1 (0.25%) PL/SQL
7 1 (0.25%) C++
7 1 (0.25%) T-SQL
7 1 (0.25%) VB
Qualifications
1 67 (16.83%) Microsoft Certification
2 44 (11.06%) MCSE
3 37 (9.30%) MCSA
3 37 (9.30%) MCP
3 37 (9.30%) MCITP
4 35 (8.79%) CCNA
4 35 (8.79%) Cisco Certification
5 30 (7.54%) A+ Certification
5 30 (7.54%) Security Cleared
6 24 (6.03%) SC Cleared
6 24 (6.03%) MCTS
7 21 (5.28%) Network+ Certification
8 15 (3.77%) Degree
9 9 (2.26%) ITIL Foundation Certificate
9 9 (2.26%) MCDST
9 9 (2.26%) MOS
9 9 (2.26%) ITIL Certification
10 8 (2.01%) DV Cleared
11 7 (1.76%) PMI Certification
12 3 (0.75%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 94 (23.62%) SLA
2 6 (1.51%) QA
3 1 (0.25%) TickIT
3 1 (0.25%) ISO/IEC 27001
System Software
1 183 (45.98%) Active Directory
2 31 (7.79%) VMware Infrastructure
3 12 (3.02%) XenApp
4 11 (2.76%) vSphere
5 8 (2.01%) VMware ESXi
6 5 (1.26%) Terminal Services
7 4 (1.01%) UAG
8 3 (0.75%) Hyper-V
8 3 (0.75%) Tivoli Directory Server
9 2 (0.50%) Citrix Presentation Server
9 2 (0.50%) XenDesktop
10 1 (0.25%) XenServer
Systems Management
1 40 (10.05%) SCCM
2 15 (3.77%) Norton AntiVirus
3 13 (3.27%) Backup Exec
4 6 (1.51%) SCOM
5 5 (1.26%) ServiceCenter
6 3 (0.75%) Cisco UCCX
6 3 (0.75%) SCSM
6 3 (0.75%) DameWare
6 3 (0.75%) Tivoli
7 1 (0.25%) Nagios
Vendors
1 159 (39.95%) Microsoft
2 83 (20.85%) Citrix
3 50 (12.56%) Cisco
4 39 (9.80%) HP
5 34 (8.54%) VMware
6 30 (7.54%) Remedy
7 25 (6.28%) Juniper
8 21 (5.28%) Apple
9 18 (4.52%) Symantec
10 15 (3.77%) CheckPoint
10 15 (3.77%) Avaya
10 15 (3.77%) SolarWinds
11 13 (3.27%) Veeam
11 13 (3.27%) Meru Networks
11 13 (3.27%) EMC
12 12 (3.02%) BMC
13 11 (2.76%) SAP
13 11 (2.76%) BT
13 11 (2.76%) F5
14 10 (2.51%) Oracle
Dorking, Surrey
ITF Solutions
Salary: £21000 - £22000 per annum + Bens
Posted: 21 hours ago
Dorking
Reed Technology - UK Posting Account
Salary: £18000 - £24000 per annum
Posted: Yesterday
Reigate
Capita - ITIN
Salary: £26000 - £30000 per annum + Benefits
Posted: Yesterday
Wokingham
Reed Technology - UK Posting Account
Salary: £17000 - £22000 per annum
Posted: 2 days ago
Reading, Berkshire
Three
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £17k - 24.5k per year
Posted: 2 days ago
Reading, Berkshire
Mortimer Spinks
Salary: £18000 - £21000 per annum
Posted: 3 days ago
Surrey
Coal IT Services
Salary: From £20,000 to £23,000 per annum plus 30% benefits package (excellent
Posted: 3 days ago
Southampton, Hampshire
Connectus
Salary: £17000 - £19000 per annum
Posted: 4 days ago
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Pioneer Search
Salary: £30000.00 - £35000.00 per annum + Bonus + Benefits
Posted: 4 days ago
Maidenhead, Berkshire
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Posted: 7 days ago
South East
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Salary: Competitive
Posted: 10 days ago
Slough
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Salary: £23000.00 - £28000.00 per annum
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Iver
Hays IT - Uk Posting account
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