The statistics below represent IT jobs advertised across the South East region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 July 2016 with a comparison to same period over 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Service Analyst
Rank 194 215 218
Rank change year-on-year
+21 +3
Permanent jobs requiring a Service Analyst 273 284 291
As % of all permanent IT jobs located in the South East 1.48% 1.37% 1.27%
As % of the Job Titles category 1.52% 1.41% 1.32%
Number of salaries quoted 235 247 265
Median salary £25,000 £25,000 £26,500
Median salary % change year-on-year
- -5.66%
90% offered a salary of more than £20,000 £19,000 £18,500
10% offered a salary of more than £50,800 £47,500 £55,000
UK excluding London median salary £24,000 £24,383 £24,000
% change year-on-year
-1.56% +1.59%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17949 20098 22128
As % of all permanent IT jobs located in the South East 97.20% 96.81% 96.69%
Number of salaries quoted 15281 16494 17631
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South East region.

Service Analyst Salary Trend in the South East

Service Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Analyst across the South East region over the 3 months to 28 July 2016.

Service Analyst Salary Histogram in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +59 79 £26,250 -2.77% 8
Berkshire +4 44 £52,000 +100.00% 4
Buckinghamshire 0 38 £21,500 -14.00% 7
Hampshire -22 32 £20,500 -8.88% 6
Kent +30 31 £35,000 +40.00%
East Sussex +24 21 £25,000 +16.27%
West Sussex -14 20 £27,750 +6.73% 7
Oxfordshire -13 9 £22,500 -19.70% 2
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 28 July 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Analyst in the job title.

1 279 (46.35%) Windows
2 233 (38.70%) Microsoft
3 225 (37.38%) Active Directory
4 211 (35.05%) ITIL
5 194 (32.23%) MS Office
6 167 (27.74%) MS Excel
7 155 (25.75%) SLA
8 150 (24.92%) Finance
9 114 (18.94%) Windows 7
10 103 (17.11%) MS Exchange
11 63 (10.47%) Cisco
12 61 (10.13%) Windows Server
12 61 (10.13%) Service Management
13 60 (9.97%) Agile Software Development
14 57 (9.47%) Windows 8
15 55 (9.14%) Business Analysis
15 55 (9.14%) CRM
16 54 (8.97%) Citrix
17 52 (8.64%) Windows XP
17 52 (8.64%) Degree
18 45 (7.48%) Change Management
18 45 (7.48%) SQL
18 45 (7.48%) Microsoft Certification
18 45 (7.48%) Analytical Skills
19 43 (7.14%) VMware
20 42 (6.98%) Exchange Server 2010
21 41 (6.81%) Cisco Certification
21 41 (6.81%) CCNA
22 38 (6.31%) Waterfall
22 38 (6.31%) TCP/IP

Service Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 103 (17.11%) MS Exchange
2 42 (6.98%) Exchange Server 2010
3 33 (5.48%) SharePoint
4 24 (3.99%) Exchange Server 2007
5 20 (3.32%) Exchange Server 2003
6 9 (1.50%) Skype for Business
7 7 (1.16%) Blackberry Enterprise Server
7 7 (1.16%) Exchange Server 2000
7 7 (1.16%) Exchange Server 2013
8 4 (0.66%) MS Project Server
8 4 (0.66%) SharePoint Server
9 3 (0.50%) IBM Notes
10 2 (0.33%) SAS
11 1 (0.17%) CMS
11 1 (0.17%) IIS
11 1 (0.17%) K2 blackpearl
11 1 (0.17%) Oracle Self-Service HR
11 1 (0.17%) Oracle Workflow
11 1 (0.17%) SharePoint 2010
11 1 (0.17%) SharePoint 2013
Applications
1 194 (32.23%) MS Office
2 167 (27.74%) MS Excel
3 20 (3.32%) MS Visio
4 15 (2.49%) MS PowerPoint
5 3 (0.50%) MS Project
5 3 (0.50%) Spreadsheet
Business Applications
1 24 (3.99%) Salesforce.com CRM
2 12 (1.99%) Dynamics CRM
3 11 (1.83%) assyst
3 11 (1.83%) Remedy ITSM
4 4 (0.66%) SAP Oil and Gas
5 2 (0.33%) SAP SM
6 1 (0.17%) Oracle Applications
6 1 (0.17%) Oracle EBS
6 1 (0.17%) Oracle EBS R12
6 1 (0.17%) Oracle ERP
6 1 (0.17%) Oracle iRecruitment
6 1 (0.17%) SAP ERP
6 1 (0.17%) SunGard AvantGard
Cloud Services
1 32 (5.32%) Office 365
2 9 (1.50%) SaaS
3 6 (1.00%) Microsoft Azure
4 1 (0.17%) Amazon AWS
4 1 (0.17%) Mimecast
Communications & Networking
1 38 (6.31%) TCP/IP
2 34 (5.65%) DNS
2 34 (5.65%) WAN
3 32 (5.32%) VoIP
4 30 (4.98%) Firewall
5 26 (4.32%) LAN
6 25 (4.15%) Internet
7 17 (2.82%) DHCP
8 13 (2.16%) SSL
9 12 (1.99%) VPN
10 10 (1.66%) Cisco ASA
10 10 (1.66%) SMTP
10 10 (1.66%) Wireless
11 9 (1.50%) Broadband
12 8 (1.33%) FWSM
13 6 (1.00%) ADSL
13 6 (1.00%) SAN
14 5 (0.83%) Cisco IOS
14 5 (0.83%) Extranet
15 4 (0.66%) IP Telephony
Database & Business Intelligence
1 32 (5.32%) SQL Server
2 17 (2.82%) BusinessObjects
3 13 (2.16%) QlikView
4 10 (1.66%) Data Warehouse
5 6 (1.00%) Oracle Reports
5 6 (1.00%) SAP BI
5 6 (1.00%) SQL Server 2008
6 4 (0.66%) Data Mining
6 4 (0.66%) Oracle BI EE
7 3 (0.50%) Relational Database
7 3 (0.50%) SQL Server Analysis Services
7 3 (0.50%) SQL Server Integration Services
7 3 (0.50%) SQL Server Reporting Services
8 1 (0.17%) Big Data
8 1 (0.17%) DB2
8 1 (0.17%) PowerCenter
Development Applications
1 5 (0.83%) JIRA
2 4 (0.66%) JUnit
2 4 (0.66%) NUnit
2 4 (0.66%) TestNG
3 3 (0.50%) Selenium
General
1 150 (24.92%) Finance
2 35 (5.81%) Telecoms
3 15 (2.49%) Banking
3 15 (2.49%) Marketing
4 14 (2.33%) Retail
5 8 (1.33%) Billing
5 8 (1.33%) Manufacturing
6 5 (0.83%) Back Office
7 4 (0.66%) Electronics
7 4 (0.66%) German Language
8 3 (0.50%) Investment Banking
8 3 (0.50%) Publishing
9 2 (0.33%) Spanish Language
10 1 (0.17%) Aerospace
10 1 (0.17%) Dutch Language
10 1 (0.17%) Financial Institution
10 1 (0.17%) General Ledger
10 1 (0.17%) Legal
Libraries, Frameworks & Software Standards
1 16 (2.66%) Web Services
2 6 (1.00%) XML
3 4 (0.66%) SOAP
4 3 (0.50%) EDI
5 1 (0.17%) .NET
5 1 (0.17%) HTML
5 1 (0.17%) J2EE
5 1 (0.17%) MyBatis
5 1 (0.17%) Software Packaging
5 1 (0.17%) Spring
5 1 (0.17%) Spring MVC
Miscellaneous
1 45 (7.48%) Analytical Skills
2 22 (3.65%) Blackberry
3 21 (3.49%) Computer Science
3 21 (3.49%) Management Information System
4 13 (2.16%) Data Centre
5 11 (1.83%) Driving Licence
6 10 (1.66%) iPad
7 8 (1.33%) Health Informatics
7 8 (1.33%) Informatics
8 7 (1.16%) Mathematics
9 6 (1.00%) Enterprise Software
10 5 (0.83%) Statistics
11 4 (0.66%) AS400
11 4 (0.66%) EPoS
11 4 (0.66%) Fat Client
11 4 (0.66%) Hybrid Cloud
11 4 (0.66%) Thin Client
11 4 (0.66%) User Experience
11 4 (0.66%) Video Conferencing
12 3 (0.50%) Client/Server
Operating Systems
1 279 (46.35%) Windows
2 114 (18.94%) Windows 7
3 61 (10.13%) Windows Server
4 57 (9.47%) Windows 8
5 52 (8.64%) Windows XP
6 37 (6.15%) Windows Server 2008
7 32 (5.32%) Windows Server 2003
8 27 (4.49%) Windows Vista
9 26 (4.32%) Windows Server 2012
10 21 (3.49%) Windows 10
11 11 (1.83%) Linux
11 11 (1.83%) Unix
12 9 (1.50%) VMS
13 7 (1.16%) Windows 2000 Server
14 3 (0.50%) Mac OS X
15 1 (0.17%) Android
15 1 (0.17%) Apple iOS
15 1 (0.17%) Windows 2000
Processes & Methodologies
1 211 (35.05%) ITIL
2 61 (10.13%) Service Management
3 60 (9.97%) Agile Software Development
4 55 (9.14%) Business Analysis
4 55 (9.14%) CRM
5 45 (7.48%) Change Management
6 38 (6.31%) Waterfall
7 34 (5.65%) Incident Management
7 34 (5.65%) User Acceptance Testing
8 32 (5.32%) DSDM
8 32 (5.32%) PRINCE2
8 32 (5.32%) Use Case
9 30 (4.98%) ITSM
9 30 (4.98%) Problem Management
10 29 (4.82%) UML
11 27 (4.49%) Business Intelligence
11 27 (4.49%) ITIL V3
11 27 (4.49%) Stakeholder Management
12 26 (4.32%) BPMN
12 26 (4.32%) Project Management
Programming Languages
1 45 (7.48%) SQL
2 17 (2.82%) C
3 10 (1.66%) Java
4 8 (1.33%) C#
5 7 (1.16%) VB
6 4 (0.66%) C++
6 4 (0.66%) RPG
7 3 (0.50%) PowerShell
8 2 (0.33%) VBA
Qualifications
1 52 (8.64%) Degree
2 45 (7.48%) Microsoft Certification
3 41 (6.81%) CCNA
3 41 (6.81%) Cisco Certification
4 28 (4.65%) ITIL Certification
4 28 (4.65%) MCP
4 28 (4.65%) Security Cleared
5 27 (4.49%) MCSE
6 26 (4.32%) A+ Certification
7 25 (4.15%) SC Cleared
8 20 (3.32%) Network+ Certification
9 14 (2.33%) MCSA
10 11 (1.83%) MCITP
10 11 (1.83%) MOS
11 10 (1.66%) ISEB
12 5 (0.83%) HND
12 5 (0.83%) ISTQB
12 5 (0.83%) MCDST
12 5 (0.83%) PMI Certification
12 5 (0.83%) PMP
Quality Assurance & Compliance
1 155 (25.75%) SLA
2 15 (2.49%) Data Quality
3 7 (1.16%) ISO/IEC 17799
3 7 (1.16%) ISO19770
4 3 (0.50%) ISO 9000
4 3 (0.50%) QA
5 2 (0.33%) MiFID
6 1 (0.17%) HL7
System Software
1 225 (37.38%) Active Directory
2 28 (4.65%) VMware Infrastructure
3 21 (3.49%) Hyper-V
4 17 (2.82%) XenApp
5 8 (1.33%) Firmware
6 7 (1.16%) Citrix Presentation Server
6 7 (1.16%) IMail Server
6 7 (1.16%) XenDesktop
7 1 (0.17%) Microsoft Virtual Server
7 1 (0.17%) Terminal Services
7 1 (0.17%) UAG
7 1 (0.17%) Virtual Servers
7 1 (0.17%) VMware ESXi
7 1 (0.17%) vSphere
Systems Management
1 20 (3.32%) SCCM
2 15 (2.49%) Backup Exec
3 7 (1.16%) SCOM
4 5 (0.83%) Cisco CUCM
5 3 (0.50%) HP Quality Center
6 2 (0.33%) Cisco Prime
7 1 (0.17%) DameWare
7 1 (0.17%) Tivoli
7 1 (0.17%) Tivoli Storage Manager
Vendors
1 233 (38.70%) Microsoft
2 63 (10.47%) Cisco
3 54 (8.97%) Citrix
4 43 (7.14%) VMware
5 35 (5.81%) HP
6 25 (4.15%) Salesforce.com
6 25 (4.15%) SAP
7 22 (3.65%) Remedy
8 20 (3.32%) Avaya
8 20 (3.32%) Extreme Networks
8 20 (3.32%) SolarWinds
9 18 (2.99%) ServiceNow
10 17 (2.82%) Oracle
11 16 (2.66%) Juniper
12 13 (2.16%) Dell
12 13 (2.16%) SonicWALL
12 13 (2.16%) Sophos
12 13 (2.16%) Symantec
13 9 (1.50%) CheckPoint
13 9 (1.50%) MicroStrategy
Aylesbury
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Salary: £24000 per annum
Posted: 7 hours ago
Horsham, West Sussex
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Salary: £18000 - £22000 per annum + 20% Shift allowance
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Milton Keynes, Buckinghamshire
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Salary: £21000 - £24000 per annum
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Chichester, West Sussex
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Posted: Yesterday
Horsham, West Sussex
Global Technology Solutions Ltd
Salary: £18000 - £22000 per annum
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Crawley, West Sussex
Comtecs
Salary: £26000 - £30000 Per Annum + Bonus + Excellent Benefits
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Oxford, Oxfordshire
Redrock Consulting Ltd
Salary: £18000 - £26000 per annum + training, development
Posted: 2 days ago
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £22500.00 per annum
Posted: 2 days ago
Southampton, Hampshire
Experis Ltd
Salary: £20000.00 - £22500.00 per annum + shift uplift
Posted: 2 days ago
Epsom, Surrey
Executive Recruitment Services (ERS)
Salary: £20000 - £24000 per annum
Posted: Yesterday
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 23 hours ago
Milton Keynes, Buckinghamshire
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Salary: From £22,500 to £29,795 per annum
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Crawley, West Sussex
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Posted: Yesterday
Woking, Surrey
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Dorking, Surrey
Global Technology Solutions Ltd
Salary: £22000 - £24000 per annum
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Milton Keynes, Buckinghamshire
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Basingstoke
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Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £19,000 per annum + Career progression + Training
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Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £18,000 to £20,000 per annum + bonuses + benefits
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Milton Keynes, Buckinghamshire
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Salary: £20000 - £25000 per annum + Benefits
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Southampton
aap3
Salary: £18000 - £23000.00 per annum + Benefits
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Southampton
aap3
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Reading, Berkshire
Pepsico Beverages International Ltd
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Southampton, Hampshire
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Milton Keynes, Buckinghamshire
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