The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Service Analyst
Rank 235 267 322
Rank change year-on-year
+32 +55
Permanent jobs requiring a Service Analyst 232 198 122
As % of all permanent IT jobs located in the South East 1.10% 0.85% 0.55%
As % of the Job Titles category 1.15% 0.90% 0.58%
Number of salaries quoted 184 183 106
Average salary £22,000 £22,000 £22,625
Average salary % change year-on-year
- -2.76%
90% offered a salary of more than £19,000 £18,500 £18,500
10% offered a salary of more than £28,000 £30,000 £29,288
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20117 22039 21210
As % of all permanent IT jobs located in the South East 94.99% 94.80% 95.09%
Number of salaries quoted 16158 17728 17552
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £64,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South East region.

Service Analyst Salary Trend in the South East

Service Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Analyst across the South East region over the 3 months to 6 May 2015.

Service Analyst Salary Histogram in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +18 62 £21,750 -3.33% 5
Hampshire +14 55 £21,000 +7.69% 7
Berkshire +10 39 £20,000 -28.57% 4
Buckinghamshire +7 32 £22,603 +2.73% 2
West Sussex +23 26 £23,250 -7.00% 2
Kent +11 11 £25,000 -3.84%
Oxfordshire -3 4 £26,750 +48.61%
East Sussex -6 3 £24,000 -21.31% 1
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 6 May 2015, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 280 (61.00%) Windows
2 264 (57.52%) Microsoft
3 239 (52.07%) MS Office
4 223 (48.58%) ITIL
5 205 (44.66%) Active Directory
6 184 (40.09%) MS Excel
7 159 (34.64%) Windows 7
8 133 (28.98%) SLA
9 92 (20.04%) Service Management
10 90 (19.61%) Windows XP
11 89 (19.39%) MS Exchange
12 88 (19.17%) Incident Management
13 77 (16.78%) Citrix
14 68 (14.81%) WAN
15 63 (13.73%) LAN
16 61 (13.29%) MCP
17 60 (13.07%) Service Delivery
18 54 (11.76%) Windows 8
19 49 (10.68%) Finance
20 48 (10.46%) HP
21 47 (10.24%) DNS
21 47 (10.24%) Blackberry
22 45 (9.80%) Security Cleared
23 44 (9.59%) Internet
23 44 (9.59%) Microsoft Certification
24 43 (9.37%) TCP/IP
25 40 (8.71%) A+ Certification
25 40 (8.71%) Analytical Skills
26 39 (8.50%) VMware
27 37 (8.06%) Cisco

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 6 May 2015, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 89 (19.39%) MS Exchange
2 32 (6.97%) Exchange Server 2007
3 23 (5.01%) SharePoint
3 23 (5.01%) Exchange Server 2010
4 18 (3.92%) Exchange Server 2003
5 12 (2.61%) IBM Notes
6 10 (2.18%) Exchange Server 2000
7 7 (1.53%) Blackberry Enterprise Server
8 4 (0.87%) Lync
9 3 (0.65%) SharePoint 2010
10 2 (0.44%) WorkSite
10 2 (0.44%) Drupal
11 1 (0.22%) Exchange Server 2013
Applications
1 239 (52.07%) MS Office
2 184 (40.09%) MS Excel
3 30 (6.54%) MS PowerPoint
4 2 (0.44%) MS Visio
Business Applications
1 10 (2.18%) Agresso
2 2 (0.44%) assyst
Cloud Services
1 4 (0.87%) Amazon AWS
2 1 (0.22%) SaaS
2 1 (0.22%) Office 365
Communications & Networking
1 68 (14.81%) WAN
2 63 (13.73%) LAN
3 47 (10.24%) DNS
4 44 (9.59%) Internet
5 43 (9.37%) TCP/IP
6 35 (7.63%) DHCP
7 28 (6.10%) VPN
8 26 (5.66%) Firewall
9 21 (4.58%) VoIP
10 16 (3.49%) SAN
11 13 (2.83%) SSL
12 11 (2.40%) Wireless
13 6 (1.31%) Cisco IPT
14 5 (1.09%) Broadband
15 4 (0.87%) Intranet
16 3 (0.65%) Wi-Fi
17 2 (0.44%) IP Telephony
17 2 (0.44%) VPLS
17 2 (0.44%) Cisco IOS
17 2 (0.44%) MPLS
Database & Business Intelligence
1 1 (0.22%) SQL Server
1 1 (0.22%) BusinessObjects
1 1 (0.22%) SAP BW
Development Applications
1 2 (0.44%) Yeoman
2 1 (0.22%) JIRA
General
1 49 (10.68%) Finance
2 23 (5.01%) Telecoms
3 7 (1.53%) Retail
4 5 (1.09%) Law
4 5 (1.09%) Manufacturing
5 4 (0.87%) Legal
6 3 (0.65%) Billing
6 3 (0.65%) Advertising
6 3 (0.65%) Publishing
7 2 (0.44%) Banking
7 2 (0.44%) Electronics
7 2 (0.44%) Marketing
8 1 (0.22%) Pharmaceutical
8 1 (0.22%) Back Office
Libraries, Frameworks & Software Standards
1 4 (0.87%) HTML
1 4 (0.87%) COM
1 4 (0.87%) CSS
2 2 (0.44%) XML
2 2 (0.44%) EDI
2 2 (0.44%) Ajax
3 1 (0.22%) WAP
Miscellaneous
1 47 (10.24%) Blackberry
2 40 (8.71%) Analytical Skills
3 15 (3.27%) Thin Client
3 15 (3.27%) Fat Client
4 13 (2.83%) Management Information System
5 7 (1.53%) Computer Science
6 6 (1.31%) iPhone
6 6 (1.31%) EPoS
7 5 (1.09%) CMDB
8 4 (0.87%) Video Conferencing
8 4 (0.87%) FMCG
8 4 (0.87%) Handset
8 4 (0.87%) Mobile Computing
9 2 (0.44%) Mobile App
9 2 (0.44%) Enterprise Software
9 2 (0.44%) User Experience
9 2 (0.44%) BYOD
9 2 (0.44%) PDA
9 2 (0.44%) Statistics
9 2 (0.44%) iPad
Operating Systems
1 280 (61.00%) Windows
2 159 (34.64%) Windows 7
3 90 (19.61%) Windows XP
4 54 (11.76%) Windows 8
5 35 (7.63%) Windows Server 2008
6 33 (7.19%) Windows Server 2003
7 21 (4.58%) Windows Vista
8 10 (2.18%) Windows 2000 Server
8 10 (2.18%) Mac OS
9 9 (1.96%) Linux
10 5 (1.09%) UNIX
11 4 (0.87%) Apple iOS
12 3 (0.65%) Windows Server 2012
13 1 (0.22%) Mac OS X
13 1 (0.22%) Android
Processes & Methodologies
1 223 (48.58%) ITIL
2 92 (20.04%) Service Management
3 88 (19.17%) Incident Management
4 60 (13.07%) Service Delivery
5 35 (7.63%) ITSM
6 26 (5.66%) Problem Management
7 22 (4.79%) Change Management
8 21 (4.58%) Service Desk Management
9 19 (4.14%) Mentoring
10 16 (3.49%) Kalman Filter
11 15 (3.27%) Continuous Improvement
12 10 (2.18%) Project Planning
12 10 (2.18%) Time Management
13 7 (1.53%) Configuration Management
14 6 (1.31%) Agile Software Development
14 6 (1.31%) Line Management
15 5 (1.09%) Network Monitoring
16 4 (0.87%) Analytics
16 4 (0.87%) Cyber Security
16 4 (0.87%) Root Cause Analysis
Programming Languages
1 9 (1.96%) SQL
2 3 (0.65%) JavaScript
3 1 (0.22%) PHP
Qualifications
1 61 (13.29%) MCP
2 45 (9.80%) Security Cleared
3 44 (9.59%) Microsoft Certification
4 40 (8.71%) A+ Certification
5 30 (6.54%) MCITP
6 29 (6.32%) SC Cleared
7 28 (6.10%) CCNA
7 28 (6.10%) Cisco Certification
8 26 (5.66%) ITIL Foundation Certificate
9 22 (4.79%) ITIL Certification
10 20 (4.36%) MCDST
11 16 (3.49%) MCTS
12 12 (2.61%) Degree
12 12 (2.61%) MCSE
13 8 (1.74%) HND
13 8 (1.74%) DV Cleared
14 4 (0.87%) MCSA
14 4 (0.87%) SAP Certification
15 1 (0.22%) MOS
Quality Assurance & Compliance
1 133 (28.98%) SLA
2 5 (1.09%) ISO/IEC 27001
3 4 (0.87%) ISO 9001
4 2 (0.44%) HL7
5 1 (0.22%) QA
System Software
1 205 (44.66%) Active Directory
2 35 (7.63%) VMware Infrastructure
3 29 (6.32%) XenApp
4 18 (3.92%) Hyper-V
5 15 (3.27%) Terminal Services
5 15 (3.27%) Citrix Presentation Server
5 15 (3.27%) XenDesktop
6 3 (0.65%) XenServer
6 3 (0.65%) KVM
7 1 (0.22%) vSphere
Systems Management
1 33 (7.19%) SCCM
2 24 (5.23%) Backup Exec
3 12 (2.61%) Norton AntiVirus
4 6 (1.31%) DameWare
5 4 (0.87%) SCSM
6 3 (0.65%) Tivoli
6 3 (0.65%) Tivoli Storage Manager
6 3 (0.65%) ZENworks
7 1 (0.22%) WSUS
7 1 (0.22%) SCOM
Vendors
1 264 (57.52%) Microsoft
2 77 (16.78%) Citrix
3 48 (10.46%) HP
4 39 (8.50%) VMware
5 37 (8.06%) Cisco
6 25 (5.45%) Symantec
7 12 (2.61%) Lotus
7 12 (2.61%) Apple
7 12 (2.61%) Dell
7 12 (2.61%) SonicWALL
7 12 (2.61%) Veeam
8 8 (1.74%) SAP
8 8 (1.74%) Remedy
9 7 (1.53%) IBM
10 6 (1.31%) Avaya
11 4 (0.87%) Juniper
11 4 (0.87%) LANDesk
12 3 (0.65%) Salesforce.com
13 2 (0.44%) Mitel
13 2 (0.44%) ServiceNow
Southampton, Hampshire
Experis Ltd
Salary: Competitive Package
Posted: 15 hours ago
Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £12.00 - £14.00 per annum
Posted: Yesterday
Farnborough, Hampshire
Global Technology Solutions Ltd
Salary: £24000 - £27000 per annum
Posted: Yesterday
Staines, Middlesex
Experis Ltd
Salary: £20000 - £28000 per annum
Posted: 5 days ago
Woking, Surrey
Etech Partners
Salary: Up to £27,000 per annum + Benefits
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Oscar Associates (UK) Ltd
Salary: £24000 - £26000 per annum
Posted: 6 days ago
Woking, Surrey
IT Lab
Salary: Up to £24,000 per annum
Posted: 7 days ago
Camberley, Surrey
Bank of America Merrill Lynch
Posted: 7 days ago
Basingstoke
Hays IT - Uk Posting account
Salary: £21000.00 - £25000.00 per annum
Posted: 12 days ago
Littlehampton
The Body Shop International
Salary: Competitive
Posted: 14 days ago
Reading
Nigel Frank International Limited - Newcastle
Posted: 15 days ago
Slough, Berkshire
Telefonica
Posted: 15 days ago
Littlehampton
The Body Shop International
Salary: Competitive
Posted: 20 days ago
Reading, Berkshire
Allied Worldwide
Salary: £20000 - £25000 per annum + Benefits
Posted: 22 days ago
Havant
Hays IT - Uk Posting account
Salary: £12.00 - £14.00 per hour + DOE
Posted: 23 days ago