The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Service Analyst
Rank 238 237 295
Rank change year-on-year
-1 +58
Permanent jobs requiring a Service Analyst 226 197 159
As % of all permanent IT jobs located in the South East 1.09% 0.97% 0.73%
As % of the Job Titles category 1.14% 1.03% 0.76%
Number of salaries quoted 187 182 144
Average salary £22,000 £22,906 £23,000
Average salary % change year-on-year
-3.95% -0.40%
90% offered a salary of more than £19,000 £19,500 £19,000
10% offered a salary of more than £30,000 £31,300 £30,000
UK excluding London average salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19809 19148 20813
As % of all permanent IT jobs located in the South East 95.58% 94.69% 95.24%
Number of salaries quoted 16141 15338 18097
Average salary £41,500 £42,500 £40,000
Average salary % change year-on-year
-2.35% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £58,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South East region.

Service Analyst Salary Trend in the South East

Service Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Analyst across the South East region over the 3 months to 23 January 2015.

Service Analyst Salary Histogram in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -23 68 £22,000 -4.34% 8
Hampshire +1 51 £22,500 +8.43% 7
Buckinghamshire +44 49 £22,750 +3.40% 9
Berkshire +2 25 £21,000 -22.22% 3
Oxfordshire +10 14 £20,400 -18.40% 1
West Sussex -15 7 £19,000 -16.48% 3
Middlesex - 5 £24,500 -
East Sussex -25 3 £24,000 +6.66% 1
Kent -13 2 £23,750 -1.04% 2
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 23 January 2015, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 267 (56.93%) Windows
2 252 (53.73%) Microsoft
3 250 (53.30%) ITIL
4 244 (52.03%) MS Office
5 196 (41.79%) Active Directory
6 171 (36.46%) Windows 7
7 161 (34.33%) MS Excel
8 123 (26.23%) SLA
9 101 (21.54%) Windows XP
10 90 (19.19%) MS Exchange
11 89 (18.98%) Citrix
12 78 (16.63%) Incident Management
13 76 (16.20%) Service Management
14 69 (14.71%) WAN
15 65 (13.86%) Internet
16 60 (12.79%) Service Delivery
17 56 (11.94%) ITSM
18 54 (11.51%) HP
18 54 (11.51%) Windows 8
19 53 (11.30%) DNS
19 53 (11.30%) Finance
20 50 (10.66%) Cisco
20 50 (10.66%) CCNA
20 50 (10.66%) LAN
20 50 (10.66%) Cisco Certification
21 48 (10.23%) MCP
22 44 (9.38%) Analytical Skills
23 43 (9.17%) Microsoft Certification
23 43 (9.17%) Blackberry
24 42 (8.96%) TCP/IP

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 23 January 2015, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 90 (19.19%) MS Exchange
2 35 (7.46%) Exchange Server 2007
3 28 (5.97%) SharePoint
4 20 (4.26%) Exchange Server 2010
5 15 (3.20%) Exchange Server 2003
6 13 (2.77%) IBM Notes
7 10 (2.13%) Blackberry Enterprise Server
7 10 (2.13%) Lync
8 4 (0.85%) SharePoint 2010
8 4 (0.85%) Moodle
9 3 (0.64%) Oracle HTTP Server
9 3 (0.64%) Apache
9 3 (0.64%) Tomcat
9 3 (0.64%) IBM HTTP Server
9 3 (0.64%) WebSphere
10 2 (0.43%) WorkSite
11 1 (0.21%) Exchange Server 2013
11 1 (0.21%) Exchange Server 2000
Applications
1 244 (52.03%) MS Office
2 161 (34.33%) MS Excel
3 22 (4.69%) MS PowerPoint
4 3 (0.64%) MS Visio
5 1 (0.21%) MS Project
Business Applications
1 9 (1.92%) Agresso
2 8 (1.71%) Remedy ITSM
3 1 (0.21%) SAP Oil and Gas
Cloud Services
1 4 (0.85%) Office 365
2 2 (0.43%) SaaS
Communications & Networking
1 69 (14.71%) WAN
2 65 (13.86%) Internet
3 53 (11.30%) DNS
4 50 (10.66%) LAN
5 42 (8.96%) TCP/IP
6 38 (8.10%) DHCP
7 35 (7.46%) Firewall
8 30 (6.40%) VPN
9 25 (5.33%) VoIP
10 24 (5.12%) Broadband
11 22 (4.69%) SAN
12 11 (2.35%) ADSL
13 10 (2.13%) Wireless
13 10 (2.13%) Ethernet
14 8 (1.71%) SSL
15 7 (1.49%) Cisco IPT
16 5 (1.07%) FWSM
16 5 (1.07%) Cisco ASA
17 3 (0.64%) HTTP
17 3 (0.64%) PBX
Database & Business Intelligence
1 3 (0.64%) DB2
2 1 (0.21%) Oracle Database
2 1 (0.21%) Oracle Database 10g
2 1 (0.21%) Data Warehouse
2 1 (0.21%) SQL Server
2 1 (0.21%) SQL Server 2000
2 1 (0.21%) BusinessObjects
Development Applications
1 1 (0.21%) JIRA
General
1 53 (11.30%) Finance
2 32 (6.82%) Telecoms
3 9 (1.92%) Retail
4 6 (1.28%) Banking
5 5 (1.07%) Legal
5 5 (1.07%) Manufacturing
6 4 (0.85%) French Language
6 4 (0.85%) German Language
6 4 (0.85%) Spanish Language
7 3 (0.64%) Law
7 3 (0.64%) Italian Language
8 2 (0.43%) Norwegian Language
8 2 (0.43%) Danish Language
8 2 (0.43%) Finnish Language
8 2 (0.43%) Financial Institution
9 1 (0.21%) Pharmaceutical
9 1 (0.21%) Electronics
9 1 (0.21%) Advertising
9 1 (0.21%) Automotive
9 1 (0.21%) Marketing
Libraries, Frameworks & Software Standards
1 4 (0.85%) CSS
1 4 (0.85%) Flash
2 3 (0.64%) J2EE
2 3 (0.64%) WebSphere MQ
3 2 (0.43%) .NET
4 1 (0.21%) WAP
4 1 (0.21%) HTML
4 1 (0.21%) Mason
Miscellaneous
1 44 (9.38%) Analytical Skills
2 43 (9.17%) Blackberry
3 23 (4.90%) Thin Client
3 23 (4.90%) Fat Client
4 15 (3.20%) Video Conferencing
5 13 (2.77%) Management Information System
6 9 (1.92%) EPoS
6 9 (1.92%) iPhone
7 8 (1.71%) Smartphone
7 8 (1.71%) Computer Science
7 8 (1.71%) Performance Metrics
8 7 (1.49%) FMCG
9 6 (1.28%) CMDB
10 4 (0.85%) PDA
11 3 (0.64%) Mobile Computing
11 3 (0.64%) Handset
12 2 (0.43%) AS400
12 2 (0.43%) VLE
12 2 (0.43%) IVR
12 2 (0.43%) Visualisation
Operating Systems
1 267 (56.93%) Windows
2 171 (36.46%) Windows 7
3 101 (21.54%) Windows XP
4 54 (11.51%) Windows 8
5 39 (8.32%) Windows Server 2008
6 31 (6.61%) Windows Server 2003
7 20 (4.26%) Windows Server 2012
8 18 (3.84%) Windows Vista
9 10 (2.13%) Mac OS
10 7 (1.49%) UNIX
11 5 (1.07%) Mac OS X
12 2 (0.43%) Linux
13 1 (0.21%) Apple iOS
13 1 (0.21%) VMS
13 1 (0.21%) Windows 2000
13 1 (0.21%) Windows 2000 Server
Processes & Methodologies
1 250 (53.30%) ITIL
2 78 (16.63%) Incident Management
3 76 (16.20%) Service Management
4 60 (12.79%) Service Delivery
5 56 (11.94%) ITSM
6 42 (8.96%) Kalman Filter
7 25 (5.33%) Change Management
8 13 (2.77%) Problem Management
9 12 (2.56%) Network Monitoring
10 11 (2.35%) ITIL V3
11 10 (2.13%) Project Planning
11 10 (2.13%) Service Desk Management
11 10 (2.13%) Root Cause Analysis
12 9 (1.92%) Line Management
12 9 (1.92%) Time Management
13 8 (1.71%) Continuous Improvement
13 8 (1.71%) Analytics
14 6 (1.28%) Migration
14 6 (1.28%) Business Intelligence
14 6 (1.28%) Mentoring
Programming Languages
1 21 (4.48%) SQL
2 13 (2.77%) C
3 5 (1.07%) T-SQL
4 3 (0.64%) sed
4 3 (0.64%) Bash Shell
4 3 (0.64%) Shell Script
4 3 (0.64%) AWK
4 3 (0.64%) Korn
5 2 (0.43%) C#
5 2 (0.43%) Java
6 1 (0.21%) JavaScript
6 1 (0.21%) PHP
6 1 (0.21%) PL/SQL
Qualifications
1 50 (10.66%) CCNA
1 50 (10.66%) Cisco Certification
2 48 (10.23%) MCP
3 43 (9.17%) Microsoft Certification
4 41 (8.74%) Security Cleared
5 32 (6.82%) SC Cleared
6 30 (6.40%) A+ Certification
7 27 (5.76%) MCITP
8 22 (4.69%) MCTS
9 19 (4.05%) MCSA
9 19 (4.05%) ITIL Certification
10 18 (3.84%) MCDST
11 16 (3.41%) Degree
11 16 (3.41%) MCSE
12 15 (3.20%) DV Cleared
13 13 (2.77%) ITIL Foundation Certificate
14 8 (1.71%) Network+ Certification
15 7 (1.49%) HND
16 4 (0.85%) MOS
16 4 (0.85%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 123 (26.23%) SLA
2 2 (0.43%) ISO/IEC 27001
3 1 (0.21%) ISO 9001
3 1 (0.21%) QA
System Software
1 196 (41.79%) Active Directory
2 41 (8.74%) XenApp
3 38 (8.10%) VMware Infrastructure
4 25 (5.33%) Terminal Services
5 14 (2.99%) Citrix Presentation Server
5 14 (2.99%) XenDesktop
6 11 (2.35%) Hyper-V
7 3 (0.64%) Tivoli Directory Server
7 3 (0.64%) Firmware
8 1 (0.21%) vSphere
8 1 (0.21%) XenServer
Systems Management
1 32 (6.82%) SCCM
2 28 (5.97%) Backup Exec
3 23 (4.90%) Norton AntiVirus
4 7 (1.49%) SCOM
5 6 (1.28%) DameWare
6 4 (0.85%) Tivoli
7 3 (0.64%) SCSM
8 1 (0.21%) Nagios
8 1 (0.21%) Tivoli Storage Manager
Vendors
1 252 (53.73%) Microsoft
2 89 (18.98%) Citrix
3 54 (11.51%) HP
4 50 (10.66%) Cisco
5 41 (8.74%) VMware
6 33 (7.04%) Symantec
7 21 (4.48%) Juniper
7 21 (4.48%) Veeam
8 19 (4.05%) Remedy
9 13 (2.77%) Lotus
10 11 (2.35%) Dell
11 10 (2.13%) CheckPoint
12 9 (1.92%) SolarWinds
12 9 (1.92%) Business Objects
13 8 (1.71%) SonicWALL
13 8 (1.71%) Avaya
14 7 (1.49%) Kaseya
14 7 (1.49%) SAP
14 7 (1.49%) BMC
14 7 (1.49%) Apple
Surrey
Harvey Nash plc
Salary: £21000 - £22000 per annum
Posted: Yesterday
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum + ben+training
Posted: Yesterday
Woking, Surrey
Global Technology Solutions Ltd
Salary: £20000 - £24000 per annum
Posted: Yesterday
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £18000 - £21000 Per Annum
Posted: Yesterday
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £19000 - £23000 per annum + Benefits+Training
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £25,000 to £30,000 per annum +Certification Training + Benefits
Posted: 2 days ago
Reading
Incite Insight
Salary: up to £20,000
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Crimson Ltd
Salary: £30000 - £33000 per annum + Bonus + Car + Fuel Card
Posted: 3 days ago
Chatham, Kent
JNC Recruitment
Salary: Up to £22,000 per annum
Posted: 3 days ago
Southampton, Hampshire
Experis Ltd
Salary: £20000 - £22000 per annum + Benefits
Posted: 3 days ago
Southampton, Hampshire
Polar Recruitment
Salary: £20000 - £22000 per annum + + Shift Allowance + Benefits
Posted: 4 days ago
Reading
People Source
Salary: £25000 per annum
Posted: 5 days ago
Chertsey, Surrey
TribePost.co.uk
Salary: £18,000 - £20,350, DOE
Posted: 5 days ago
Surrey
Clearwater People Solutions
Salary: £22000 - £23500 Per Annum plus 25 days holiday & excellent b
Posted: 5 days ago
Guildford, Surrey
Proactive Appointments
Salary: £18,000 per annum
Posted: 6 days ago
Epsom
Hays IT - Uk Posting account
Salary: £18000.00 - £22000.00 per annum + Benefits
Posted: 9 days ago
Milton Keynes, Buckinghamshire
HMGCC
Salary: From £17,385 to £19,715 per annum + excellent benefits
Posted: 13 days ago
Milton Keynes, Buckinghamshire
HMGCC
Salary: From £21,280 to £24,131 per annum + excellent benefits
Posted: 13 days ago
Totton, Hampshire
Amicus ITS
Salary: £20,000-£22,000 plus shift allowance of 15% of basic annual salary
Posted: 13 days ago
Milton Keynes, Buckinghamshire
Boeing
Salary: Competitive salary
Posted: 16 days ago