The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Service Analyst
Rank 275 261 296
Rank change year-on-year
-14 +35
Permanent jobs requiring a Service Analyst 192 177 147
As % of all permanent IT jobs located in the South East 0.84% 0.80% 0.63%
As % of the Job Titles category 0.89% 0.84% 0.66%
Number of salaries quoted 177 161 127
Average salary £22,250 £21,750 £26,000
Average salary % change year-on-year
+2.29% -16.34%
90% offered a salary of more than £18,425 £17,000 £19,450
10% offered a salary of more than £33,000 £29,288 £40,000
UK excluding London average salary £22,000 £21,500 £22,500
% change year-on-year
+2.32% -4.44%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21686 21057 22161
As % of all permanent IT jobs located in the South East 94.82% 94.95% 95.56%
Number of salaries quoted 17392 17379 18939
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Analyst
England

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South East region.

Service Analyst Salary Trend in the South East

Service Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Analyst across the South East region over the 3 months to 24 July 2014.

Service Analyst Salary Histogram in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +5 47 £26,250 +11.70% 5
Hampshire -15 46 £20,000 +5.26% 2
Berkshire +7 29 £24,500 +16.66% 4
Oxfordshire +21 25 £19,000 -7.31% 1
West Sussex 0 16 £23,500 +4.44% 1
Buckinghamshire +9 13 £25,000 +8.69% 2
East Sussex -12 6 £21,250 -11.45% 2
Kent -13 6 £21,500 -14.00% 1
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 24 July 2014, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 233 (58.99%) Windows
2 222 (56.20%) ITIL
3 189 (47.85%) Active Directory
4 150 (37.97%) Microsoft
5 141 (35.70%) MS Office
6 120 (30.38%) MS Excel
7 106 (26.84%) SLA
8 96 (24.30%) MS Exchange
9 85 (21.52%) Citrix
10 82 (20.76%) Windows 7
11 65 (16.46%) Windows XP
12 60 (15.19%) Microsoft Certification
13 59 (14.94%) Service Management
14 51 (12.91%) Service Delivery
14 51 (12.91%) Cisco
14 51 (12.91%) Incident Management
15 47 (11.90%) Exchange Server 2007
16 45 (11.39%) Windows Server 2008
17 42 (10.63%) SharePoint
17 42 (10.63%) Finance
18 41 (10.38%) MCSE
19 39 (9.87%) VMware
20 36 (9.11%) HP
21 33 (8.35%) SCCM
21 33 (8.35%) MCP
22 32 (8.10%) MCSA
22 32 (8.10%) CCNA
22 32 (8.10%) Cisco Certification
23 31 (7.85%) DNS
23 31 (7.85%) VoIP

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 24 July 2014, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 96 (24.30%) MS Exchange
2 47 (11.90%) Exchange Server 2007
3 42 (10.63%) SharePoint
4 21 (5.32%) Exchange Server 2010
5 20 (5.06%) SharePoint 2010
6 14 (3.54%) Exchange Server 2003
7 11 (2.78%) Lync
8 7 (1.77%) IBM Notes
9 6 (1.52%) CMS
9 6 (1.52%) Blackberry Enterprise Server
10 5 (1.27%) IIS
10 5 (1.27%) Exchange Server 2000
10 5 (1.27%) Moodle
11 2 (0.51%) Exchange Server 2013
11 2 (0.51%) WorkSite
11 2 (0.51%) Apache
11 2 (0.51%) Tomcat
Applications
1 141 (35.70%) MS Office
2 120 (30.38%) MS Excel
3 11 (2.78%) MS PowerPoint
4 2 (0.51%) MS Visio
5 1 (0.25%) MS Project
Business Applications
1 2 (0.51%) Dynamics NAV
2 1 (0.25%) Remedy ITSM
Cloud Services
1 13 (3.29%) Microsoft Azure
2 5 (1.27%) Office 365
3 1 (0.25%) Google Apps
Communications & Networking
1 31 (7.85%) DNS
1 31 (7.85%) VoIP
2 28 (7.09%) SAN
2 28 (7.09%) Wireless
3 27 (6.84%) WAN
4 26 (6.58%) DHCP
4 26 (6.58%) LAN
5 20 (5.06%) Firewall
6 19 (4.81%) Internet
7 17 (4.30%) TCP/IP
7 17 (4.30%) IP Telephony
8 13 (3.29%) VPN
9 12 (3.04%) Broadband
9 12 (3.04%) Cisco IPT
10 11 (2.78%) Cisco ASA
10 11 (2.78%) ADSL
11 10 (2.53%) Ethernet
12 9 (2.28%) FWSM
13 3 (0.76%) Network Security
13 3 (0.76%) Unified Communications
Database & Business Intelligence
1 7 (1.77%) SQL Server
2 4 (1.01%) Data Warehouse
3 1 (0.25%) Crystal Reports
3 1 (0.25%) Data Mining
3 1 (0.25%) Relational Database
Development Applications
1 4 (1.01%) Team Foundation Server
General
1 42 (10.63%) Finance
2 30 (7.59%) Telecoms
3 19 (4.81%) Legal
4 15 (3.80%) Retail
5 4 (1.01%) Banking
6 3 (0.76%) German Language
7 2 (0.51%) French Language
7 2 (0.51%) Front Office
7 2 (0.51%) Manufacturing
7 2 (0.51%) Pharmaceutical
8 1 (0.25%) Billing
8 1 (0.25%) Portuguese Language
Libraries, Frameworks & Software Standards
1 3 (0.76%) HTML
2 2 (0.51%) Hibernate
3 1 (0.25%) .NET
3 1 (0.25%) COM
3 1 (0.25%) XML
Miscellaneous
1 16 (4.05%) Blackberry
2 9 (2.28%) Firmware
2 9 (2.28%) PMI
2 9 (2.28%) Statistics
3 8 (2.03%) EPoS
4 6 (1.52%) Informatics
4 6 (1.52%) Management Information System
5 5 (1.27%) Mathematics
6 4 (1.01%) iPhone
6 4 (1.01%) Computer Science
6 4 (1.01%) IVR
7 3 (0.76%) Handset
8 2 (0.51%) FMCG
8 2 (0.51%) CMDB
8 2 (0.51%) PDA
9 1 (0.25%) NHS
9 1 (0.25%) Thin Client
9 1 (0.25%) Clustering
9 1 (0.25%) Replication
9 1 (0.25%) Fat Client
Operating Systems
1 233 (58.99%) Windows
2 82 (20.76%) Windows 7
3 65 (16.46%) Windows XP
4 45 (11.39%) Windows Server 2008
5 24 (6.08%) Windows Server 2012
6 20 (5.06%) Windows 8
7 19 (4.81%) Windows Server 2003
8 7 (1.77%) Linux
8 7 (1.77%) Windows 2000
9 5 (1.27%) Windows 2000 Server
10 4 (1.01%) Windows Vista
11 3 (0.76%) Android
12 2 (0.51%) Mac OS X
13 1 (0.25%) UNIX
13 1 (0.25%) Mac OS
Processes & Methodologies
1 222 (56.20%) ITIL
2 59 (14.94%) Service Management
3 51 (12.91%) Service Delivery
3 51 (12.91%) Incident Management
4 28 (7.09%) Problem Management
5 21 (5.32%) Change Management
6 18 (4.56%) ITSM
7 17 (4.30%) CAD
8 16 (4.05%) Workflow Management
8 16 (4.05%) Workflow
9 15 (3.80%) ITIL V3
10 14 (3.54%) Network Monitoring
11 13 (3.29%) Software Distribution
12 12 (3.04%) Project Management
13 11 (2.78%) ITIL V2
14 8 (2.03%) Transition Management
14 8 (2.03%) Root Cause Analysis
14 8 (2.03%) PRINCE2
15 7 (1.77%) Configuration Management
15 7 (1.77%) Time Management
Programming Languages
1 24 (6.08%) SQL
2 18 (4.56%) C
3 12 (3.04%) PowerShell
4 4 (1.01%) C#
5 3 (0.76%) Java
5 3 (0.76%) JavaScript
6 1 (0.25%) PHP
6 1 (0.25%) C++
6 1 (0.25%) VB
Qualifications
1 60 (15.19%) Microsoft Certification
2 41 (10.38%) MCSE
3 33 (8.35%) MCP
4 32 (8.10%) MCSA
4 32 (8.10%) CCNA
4 32 (8.10%) Cisco Certification
5 28 (7.09%) MCITP
5 28 (7.09%) A+ Certification
6 26 (6.58%) Security Cleared
7 22 (5.57%) Network+ Certification
8 21 (5.32%) SC Cleared
9 18 (4.56%) ITIL Certification
10 14 (3.54%) MCTS
11 12 (3.04%) Degree
12 11 (2.78%) MOS
13 9 (2.28%) PMI Certification
14 8 (2.03%) ITIL Foundation Certificate
14 8 (2.03%) DV Cleared
15 6 (1.52%) MCDST
16 3 (0.76%) CCNP
Quality Assurance & Compliance
1 106 (26.84%) SLA
2 6 (1.52%) QA
3 1 (0.25%) TickIT
System Software
1 189 (47.85%) Active Directory
2 31 (7.85%) VMware Infrastructure
3 18 (4.56%) vSphere
4 16 (4.05%) VMware ESXi
5 15 (3.80%) XenApp
6 7 (1.77%) Terminal Services
7 4 (1.01%) UAG
8 3 (0.76%) Hyper-V
9 2 (0.51%) Citrix Presentation Server
9 2 (0.51%) XenDesktop
10 1 (0.25%) vCloud
Systems Management
1 33 (8.35%) SCCM
2 13 (3.29%) Backup Exec
2 13 (3.29%) Norton AntiVirus
3 6 (1.52%) DameWare
4 5 (1.27%) ServiceCenter
5 3 (0.76%) Cisco UCCX
6 2 (0.51%) SCOM
Vendors
1 150 (37.97%) Microsoft
2 85 (21.52%) Citrix
3 51 (12.91%) Cisco
4 39 (9.87%) VMware
5 36 (9.11%) HP
6 24 (6.08%) Juniper
7 23 (5.82%) Apple
8 22 (5.57%) Remedy
9 16 (4.05%) Avaya
10 15 (3.80%) Symantec
11 13 (3.29%) Meru Networks
11 13 (3.29%) Veeam
11 13 (3.29%) CheckPoint
11 13 (3.29%) EMC
12 12 (3.04%) NetIQ
12 12 (3.04%) F5
13 11 (2.78%) SolarWinds
14 9 (2.28%) Sophos
14 9 (2.28%) BMC
15 8 (2.03%) SAP
East Sussex
ARC IT Recruitment Ltd
Salary: £20000 - £22500 Per Annum
Posted: Yesterday
Kent
Capita - ITIN
Salary: £20000.00 - £25000.00 per annum + based on exp
Posted: 2 days ago
Reigate, Surrey
Capita
Salary: Generous Shift allowance
Posted: 2 days ago
Milton Keynes, Buckinghamshire
HMGCC
Salary: From £20,700 to £26,500 per annum + excellent benefits
Posted: 3 days ago
Middlesex
ReThink Recruitment
Salary: £27000 - £30000.00 per annum + benefits
Posted: 3 days ago
Milton Keynes, Buckinghamshire
HMGCC
Posted: 3 days ago
Reading
Hays IT - Uk Posting account
Salary: £18000.00 - £24000.00 per annum + Benefits
Posted: 6 days ago
Reigate
Capita - ITIN
Salary: £18000.00 - £25000.00 per annum + Generous Shift allowance
Posted: 6 days ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £17000 - £19500 per annum + pension, BUPA, bonus
Posted: 6 days ago
Slough
Hays IT - Uk Posting account
Salary: £23000.00 - £28000.00 per annum + Benefits
Posted: 10 days ago
Surrey
Hays IT - Uk Posting account
Salary: £18000.00 - £22000.00 per annum
Posted: 15 days ago
West Sussex
Brightred Resourcing
Salary: £30,000 - £35,000 per year
Posted: 23 days ago