The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Service Analyst
Rank 232 240 293
Rank change year-on-year
+8 +53
Permanent jobs requiring a Service Analyst 243 208 163
As % of all permanent IT jobs located in the South East 1.09% 0.94% 0.71%
As % of the Job Titles category 1.15% 0.99% 0.74%
Number of salaries quoted 188 188 153
Average salary £22,500 £22,000 £23,500
Average salary % change year-on-year
+2.27% -6.38%
90% offered a salary of more than £19,000 £18,500 £18,340
10% offered a salary of more than £32,500 £28,500 £35,000
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21184 20928 21951
As % of all permanent IT jobs located in the South East 95.16% 94.85% 95.68%
Number of salaries quoted 16953 17021 19047
Average salary £41,000 £42,500 £40,000
Average salary % change year-on-year
-3.52% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South East region.

Service Analyst Salary Trend in the South East

Service Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Analyst across the South East region over the 3 months to 28 November 2014.

Service Analyst Salary Histogram in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +6 78 £22,500 +2.27% 3
Buckinghamshire +26 48 £24,000 +9.09% 7
Berkshire +30 43 £28,500 +5.55% 5
Hampshire -33 37 £20,750 +5.06% 4
Oxfordshire +24 21 £20,400 -10.32%
West Sussex -5 8 £19,000 -16.48%
Kent -12 3 £20,500 -21.15%
East Sussex -12 2 £22,000 -2.22%
Middlesex - 1 £22,000 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 28 November 2014, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 245 (54.20%) ITIL
2 243 (53.76%) Windows
3 211 (46.68%) Microsoft
4 202 (44.69%) MS Office
5 184 (40.71%) Active Directory
6 145 (32.08%) MS Excel
7 129 (28.54%) Windows 7
8 121 (26.77%) SLA
9 88 (19.47%) Citrix
10 83 (18.36%) MS Exchange
11 71 (15.71%) Windows XP
12 63 (13.94%) Service Management
13 60 (13.27%) Incident Management
14 59 (13.05%) Internet
15 54 (11.95%) Service Delivery
16 52 (11.50%) Cisco
16 52 (11.50%) WAN
17 51 (11.28%) Finance
18 49 (10.84%) ITSM
18 49 (10.84%) Cisco Certification
18 49 (10.84%) CCNA
19 48 (10.62%) VMware
20 46 (10.18%) HP
20 46 (10.18%) Microsoft Certification
21 43 (9.51%) DNS
21 43 (9.51%) VMware Infrastructure
22 42 (9.29%) Windows Server 2008
23 41 (9.07%) Analytical Skills
24 40 (8.85%) Kalman Filter
25 39 (8.63%) MCP

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 28 November 2014, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 83 (18.36%) MS Exchange
2 38 (8.41%) Exchange Server 2007
3 36 (7.96%) SharePoint
4 19 (4.20%) Exchange Server 2010
5 15 (3.32%) Exchange Server 2003
6 11 (2.43%) SharePoint 2010
7 9 (1.99%) Blackberry Enterprise Server
8 8 (1.77%) IBM Notes
8 8 (1.77%) Lync
9 6 (1.33%) Moodle
10 5 (1.11%) Apache
10 5 (1.11%) Tomcat
11 3 (0.66%) IIS
11 3 (0.66%) IBM HTTP Server
11 3 (0.66%) Oracle HTTP Server
11 3 (0.66%) WebSphere
12 1 (0.22%) Exchange Server 2013
12 1 (0.22%) Exchange Server 2000
Applications
1 202 (44.69%) MS Office
2 145 (32.08%) MS Excel
3 12 (2.65%) MS PowerPoint
4 2 (0.44%) MS Visio
5 1 (0.22%) MS Project
Business Applications
1 9 (1.99%) Remedy ITSM
2 1 (0.22%) SAP Oil and Gas
Cloud Services
1 9 (1.99%) Microsoft Azure
2 6 (1.33%) Office 365
3 1 (0.22%) SaaS
Communications & Networking
1 59 (13.05%) Internet
2 52 (11.50%) WAN
3 43 (9.51%) DNS
4 34 (7.52%) Firewall
5 32 (7.08%) LAN
6 27 (5.97%) SAN
7 26 (5.75%) Broadband
7 26 (5.75%) VoIP
8 25 (5.53%) DHCP
9 24 (5.31%) TCP/IP
10 21 (4.65%) Wireless
11 18 (3.98%) VPN
12 14 (3.10%) ADSL
13 13 (2.88%) Ethernet
14 7 (1.55%) SSL
14 7 (1.55%) Cisco ASA
14 7 (1.55%) FWSM
15 4 (0.88%) PBX
15 4 (0.88%) MPLS
16 3 (0.66%) OSPF
Database & Business Intelligence
1 5 (1.11%) Data Warehouse
2 4 (0.88%) SQL Server
3 3 (0.66%) DB2
4 1 (0.22%) Data Mining
4 1 (0.22%) Oracle Database 10g
4 1 (0.22%) SQL Server 2000
4 1 (0.22%) Oracle Database
4 1 (0.22%) Relational Database
Development Applications
1 4 (0.88%) Team Foundation Server
General
1 51 (11.28%) Finance
2 39 (8.63%) Telecoms
3 17 (3.76%) Retail
4 9 (1.99%) Legal
5 8 (1.77%) Banking
6 4 (0.88%) Spanish Language
6 4 (0.88%) French Language
6 4 (0.88%) German Language
7 3 (0.66%) Italian Language
8 2 (0.44%) Norwegian Language
8 2 (0.44%) Danish Language
8 2 (0.44%) Finnish Language
8 2 (0.44%) Manufacturing
8 2 (0.44%) Financial Institution
9 1 (0.22%) Front Office
9 1 (0.22%) Electronics
9 1 (0.22%) Pharmaceutical
9 1 (0.22%) Advertising
9 1 (0.22%) Automotive
9 1 (0.22%) Billing
Libraries, Frameworks & Software Standards
1 4 (0.88%) Flash
2 3 (0.66%) WebSphere MQ
2 3 (0.66%) HTML
2 3 (0.66%) J2EE
2 3 (0.66%) CSS
3 2 (0.44%) .NET
3 2 (0.44%) Hibernate
4 1 (0.22%) Mason
4 1 (0.22%) WAP
4 1 (0.22%) XML
Miscellaneous
1 41 (9.07%) Analytical Skills
2 31 (6.86%) Blackberry
3 19 (4.20%) Thin Client
3 19 (4.20%) Fat Client
4 16 (3.54%) Video Conferencing
5 14 (3.10%) EPoS
6 9 (1.99%) Management Information System
7 8 (1.77%) Smartphone
7 8 (1.77%) iPhone
7 8 (1.77%) Performance Metrics
8 7 (1.55%) Computer Science
9 6 (1.33%) Statistics
9 6 (1.33%) Informatics
9 6 (1.33%) IVR
10 4 (0.88%) FMCG
10 4 (0.88%) PDA
11 3 (0.66%) PMI
12 2 (0.44%) AS400
12 2 (0.44%) Handset
12 2 (0.44%) VLE
Operating Systems
1 243 (53.76%) Windows
2 129 (28.54%) Windows 7
3 71 (15.71%) Windows XP
4 42 (9.29%) Windows Server 2008
5 38 (8.41%) Windows 8
6 31 (6.86%) Windows Server 2012
7 25 (5.53%) Windows Server 2003
8 19 (4.20%) Windows Vista
9 7 (1.55%) Mac OS X
10 6 (1.33%) UNIX
11 4 (0.88%) Linux
11 4 (0.88%) Mac OS
12 1 (0.22%) Windows 2000 Server
12 1 (0.22%) Apple iOS
12 1 (0.22%) Windows 2000
12 1 (0.22%) VMS
Processes & Methodologies
1 245 (54.20%) ITIL
2 63 (13.94%) Service Management
3 60 (13.27%) Incident Management
4 54 (11.95%) Service Delivery
5 49 (10.84%) ITSM
6 40 (8.85%) Kalman Filter
7 30 (6.64%) Change Management
8 18 (3.98%) Problem Management
9 16 (3.54%) Mentoring
10 14 (3.10%) Root Cause Analysis
11 13 (2.88%) Network Monitoring
11 13 (2.88%) ITIL V3
11 13 (2.88%) Continuous Improvement
12 11 (2.43%) Project Management
13 10 (2.21%) Time Management
14 9 (1.99%) Line Management
14 9 (1.99%) Workflow
15 8 (1.77%) CAD
15 8 (1.77%) Workflow Management
15 8 (1.77%) Analytics
Programming Languages
1 19 (4.20%) C
1 19 (4.20%) SQL
2 5 (1.11%) T-SQL
2 5 (1.11%) C#
3 4 (0.88%) Java
4 3 (0.66%) JavaScript
4 3 (0.66%) Shell Script
4 3 (0.66%) AWK
4 3 (0.66%) Korn
4 3 (0.66%) Bash Shell
4 3 (0.66%) sed
5 1 (0.22%) PHP
5 1 (0.22%) PL/SQL
Qualifications
1 49 (10.84%) CCNA
1 49 (10.84%) Cisco Certification
2 46 (10.18%) Microsoft Certification
3 39 (8.63%) MCP
4 33 (7.30%) MCSA
4 33 (7.30%) Security Cleared
5 32 (7.08%) A+ Certification
6 30 (6.64%) MCITP
7 29 (6.42%) MCSE
8 24 (5.31%) SC Cleared
8 24 (5.31%) MCTS
9 15 (3.32%) ITIL Foundation Certificate
10 13 (2.88%) Degree
11 11 (2.43%) MCDST
11 11 (2.43%) ITIL Certification
12 10 (2.21%) Network+ Certification
13 7 (1.55%) DV Cleared
14 6 (1.33%) MOS
15 5 (1.11%) HND
16 4 (0.88%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 121 (26.77%) SLA
2 2 (0.44%) ISO/IEC 27001
3 1 (0.22%) QA
3 1 (0.22%) TickIT
3 1 (0.22%) ISO 9001
System Software
1 184 (40.71%) Active Directory
2 43 (9.51%) VMware Infrastructure
3 29 (6.42%) XenApp
4 21 (4.65%) Terminal Services
5 10 (2.21%) Hyper-V
6 6 (1.33%) Citrix Presentation Server
6 6 (1.33%) XenDesktop
7 5 (1.11%) Firmware
8 3 (0.66%) Tivoli Directory Server
9 1 (0.22%) vSphere
9 1 (0.22%) XenServer
Systems Management
1 33 (7.30%) Backup Exec
2 28 (6.19%) SCCM
2 28 (6.19%) Norton AntiVirus
3 8 (1.77%) SCOM
4 3 (0.66%) Cisco UCCX
4 3 (0.66%) SCSM
4 3 (0.66%) Tivoli
5 1 (0.22%) Nagios
Vendors
1 211 (46.68%) Microsoft
2 88 (19.47%) Citrix
3 52 (11.50%) Cisco
4 48 (10.62%) VMware
5 46 (10.18%) HP
6 39 (8.63%) Symantec
7 32 (7.08%) Juniper
8 26 (5.75%) Veeam
9 21 (4.65%) Remedy
10 15 (3.32%) Apple
11 13 (2.88%) CheckPoint
11 13 (2.88%) Avaya
12 11 (2.43%) Dell
12 11 (2.43%) SolarWinds
12 11 (2.43%) SAP
13 9 (1.99%) BT
13 9 (1.99%) Meru Networks
13 9 (1.99%) EMC
13 9 (1.99%) BMC
14 8 (1.77%) Lotus
Surrey
ARC IT Recruitment Ltd
Posted: 4 hours ago
Basingstoke, Hampshire
Lorien Resourcing
Salary: £18500 - £19100 per annum
Posted: 5 hours ago
Southampton, Hampshire
Experis Ltd
Salary: £18000 - £22000 per annum + benefits
Posted: 7 hours ago
Aldershot, Hampshire
E-Resourcing
Posted: Yesterday
Woking, Surrey
Global Technology Solutions Ltd
Salary: £19000 - £22000 per annum
Posted: 2 days ago
Dorking, Surrey
Sanderson
Salary: £21000.00 - £22000.00 per annum + excellent benefits
Posted: 4 days ago
Reading, Oxfordshire
Rural Payments Agency
Posted: 7 days ago
Southampton, Hampshire
Ordnance Survey
Salary: From £21,785 to £26,752 per annum plus excellent benefits
Posted: 7 days ago
Milton Keynes, Buckinghamshire, United Kingdom
White Clarke Group
Salary: Competitive
Posted: 10 days ago
Reading
360 Resourcing
Salary: £22k - 24k per year
Posted: 15 days ago
Berkshire, High Wycombe
Brightred Resourcing
Salary: £75 - £125 per day
Posted: 18 days ago
High Wycombe, Buckinghamshire
Allied Worldwide
Salary: Unspecified
Posted: 18 days ago