The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Analyst
Rank 227 203 243
Rank change year-on-year
-24 +40
Permanent jobs requiring a Service Analyst 270 306 216
As % of all permanent IT jobs located in the South East 1.39% 1.49% 1.08%
As % of the Job Titles category 1.45% 1.54% 1.12%
Number of salaries quoted 251 266 198
Average salary £25,000 £23,000 £23,000
Average salary % change year-on-year
+8.69% -
90% offered a salary of more than £19,000 £20,000 £19,000
10% offered a salary of more than £43,000 £45,000 £37,300
UK excluding London average salary £24,000 £23,408 £23,500
% change year-on-year
+2.53% -0.39%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18660 19881 19366
As % of all permanent IT jobs located in the South East 96.41% 97.06% 96.46%
Number of salaries quoted 15961 16195 15375
Average salary £44,000 £40,000 £42,500
Average salary % change year-on-year
+10.00% -5.88%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South East region.

Service Analyst Salary Trend in the South East

Service Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Analyst across the South East region over the 3 months to 5 February 2016.

Service Analyst Salary Histogram in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -14 72 £25,500 +12.08% 8
Berkshire -4 52 £28,750 -36.11% 3
Kent +50 43 £31,000 +24.00%
Buckinghamshire -16 42 £25,000 +9.89% 8
Hampshire -13 33 £20,250 -11.95% 7
Oxfordshire -9 10 £23,000 +12.74% 2
East Sussex +6 8 £25,000 +19.04%
West Sussex -10 5 £19,500 -2.50% 4
Middlesex +5 3 £22,000 -10.20%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 5 February 2016, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 223 (40.69%) Windows
2 217 (39.60%) Microsoft
3 189 (34.49%) MS Excel
4 185 (33.76%) ITIL
5 159 (29.01%) SLA
6 141 (25.73%) Active Directory
7 134 (24.45%) MS Office
8 120 (21.90%) Finance
9 97 (17.70%) Windows 7
10 78 (14.23%) Service Management
11 68 (12.41%) MS Exchange
11 68 (12.41%) Incident Management
12 63 (11.50%) Analytical Skills
12 63 (11.50%) Windows Server
13 61 (11.13%) Service Delivery
14 58 (10.58%) CRM
15 51 (9.31%) VMware
15 51 (9.31%) SharePoint
16 50 (9.12%) Degree
17 49 (8.94%) Windows Server 2008
18 47 (8.58%) SQL
19 42 (7.66%) Windows 8
20 41 (7.48%) Exchange Server 2010
20 41 (7.48%) ITSM
21 39 (7.12%) Change Management
21 39 (7.12%) Exchange Server 2007
22 37 (6.75%) Firewall
22 37 (6.75%) Blackberry
23 36 (6.57%) DNS
23 36 (6.57%) VMware Infrastructure

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 5 February 2016, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 68 (12.41%) MS Exchange
2 51 (9.31%) SharePoint
3 41 (7.48%) Exchange Server 2010
4 39 (7.12%) Exchange Server 2007
5 20 (3.65%) Exchange Server 2003
6 19 (3.47%) Exchange Server 2013
7 7 (1.28%) MS Project Server
7 7 (1.28%) SharePoint Server
8 6 (1.09%) SAS
9 5 (0.91%) SharePoint 2010
10 4 (0.73%) Lync
11 3 (0.55%) Blackberry Enterprise Server
12 2 (0.36%) SharePoint 2013
13 1 (0.18%) BizTalk Server
Applications
1 189 (34.49%) MS Excel
2 134 (24.45%) MS Office
3 21 (3.83%) MS PowerPoint
4 10 (1.82%) MS Visio
5 7 (1.28%) Spreadsheet
6 6 (1.09%) MS Project
Business Applications
1 13 (2.37%) Dynamics CRM
2 12 (2.19%) Remedy ITSM
3 8 (1.46%) Salesforce.com CRM
4 1 (0.18%) SAP CCM
4 1 (0.18%) SAP CO
4 1 (0.18%) SAP ERP
4 1 (0.18%) SAP FI
4 1 (0.18%) SAP FI/CO
4 1 (0.18%) SAP Oil and Gas
4 1 (0.18%) SAP SM
4 1 (0.18%) SAP SRM
Cloud Services
1 33 (6.02%) Office 365
2 15 (2.74%) SaaS
3 3 (0.55%) Dropbox
4 2 (0.36%) Google Apps
5 1 (0.18%) Amazon AWS
5 1 (0.18%) Microsoft Azure
Communications & Networking
1 37 (6.75%) Firewall
2 36 (6.57%) DNS
3 29 (5.29%) TCP/IP
4 26 (4.74%) Internet
5 25 (4.56%) LAN
6 24 (4.38%) WAN
7 23 (4.20%) SSL
8 21 (3.83%) VoIP
9 14 (2.55%) SMTP
10 10 (1.82%) DHCP
10 10 (1.82%) Wi-Fi
11 8 (1.46%) IP Telephony
12 6 (1.09%) Wireless
13 5 (0.91%) SAN
13 5 (0.91%) VPN
13 5 (0.91%) WebEx
14 3 (0.55%) 3G
14 3 (0.55%) Bluetooth
14 3 (0.55%) PBX
15 2 (0.36%) Intrusion Detection
Database & Business Intelligence
1 26 (4.74%) SQL Server
2 19 (3.47%) Data Warehouse
3 12 (2.19%) Relational Database
4 10 (1.82%) SQL Server Reporting Services
5 9 (1.64%) SQL Server Analysis Services
5 9 (1.64%) SQL Server Integration Services
6 7 (1.28%) SQL Server 2008
7 6 (1.09%) Crystal Reports
7 6 (1.09%) MS Access
8 5 (0.91%) Base SAS
8 5 (0.91%) Oracle Database
8 5 (0.91%) PerformancePoint
8 5 (0.91%) SAS Enterprise Guide
8 5 (0.91%) SQL Server 2005
9 4 (0.73%) Data Mining
10 3 (0.55%) Oracle Database 10g
10 3 (0.55%) Oracle Database 11g
11 1 (0.18%) BusinessObjects
11 1 (0.18%) Oracle BI EE
11 1 (0.18%) SAP BW
Development Applications
1 6 (1.09%) HP UFT
2 5 (0.91%) Selenium
3 4 (0.73%) Cucumber
4 2 (0.36%) JUnit
4 2 (0.36%) NUnit
4 2 (0.36%) QARun
4 2 (0.36%) TestDirector
4 2 (0.36%) TestNG
4 2 (0.36%) WinRunner
5 1 (0.18%) JIRA
5 1 (0.18%) SoapUI
5 1 (0.18%) Team Foundation Server
5 1 (0.18%) Visual Studio
5 1 (0.18%) WebDriver
General
1 120 (21.90%) Finance
2 14 (2.55%) Banking
3 10 (1.82%) Billing
4 9 (1.64%) Retail
5 8 (1.46%) Telecoms
6 6 (1.09%) Advertising
6 6 (1.09%) Manufacturing
6 6 (1.09%) Publishing
7 5 (0.91%) Back Office
7 5 (0.91%) Financial Institution
8 4 (0.73%) German Language
9 3 (0.55%) Automotive
10 1 (0.18%) Corporate Banking
10 1 (0.18%) Electronics
10 1 (0.18%) Legal
10 1 (0.18%) Marketing
10 1 (0.18%) Spanish Language
Libraries, Frameworks & Software Standards
1 8 (1.46%) Web Services
2 7 (1.28%) HTML
3 4 (0.73%) Gherkin
4 3 (0.55%) CSS
4 3 (0.55%) XML
5 2 (0.36%) Middleware
6 1 (0.18%) .NET
6 1 (0.18%) REST
Miscellaneous
1 63 (11.50%) Analytical Skills
2 37 (6.75%) Blackberry
3 28 (5.11%) Management Information System
4 23 (4.20%) Computer Science
5 16 (2.92%) EPoS
6 13 (2.37%) Driving Licence
7 12 (2.19%) Statistics
8 8 (1.46%) Data Structures
9 7 (1.28%) AS400
10 6 (1.09%) Client/Server
10 6 (1.09%) NHS
10 6 (1.09%) User Experience
11 5 (0.91%) Fat Client
11 5 (0.91%) Thin Client
12 4 (0.73%) Performance Metrics
13 3 (0.55%) CMDB
13 3 (0.55%) Data Centre
13 3 (0.55%) iPhone
13 3 (0.55%) iSeries
13 3 (0.55%) Video Conferencing
Operating Systems
1 223 (40.69%) Windows
2 97 (17.70%) Windows 7
3 63 (11.50%) Windows Server
4 49 (8.94%) Windows Server 2008
5 42 (7.66%) Windows 8
6 35 (6.39%) Windows XP
7 34 (6.20%) Windows Server 2012
8 26 (4.74%) Windows Server 2003
9 25 (4.56%) Linux
10 12 (2.19%) Windows Vista
11 6 (1.09%) Windows 10
12 5 (0.91%) Unix
13 3 (0.55%) Android
14 1 (0.18%) Apple iOS
Processes & Methodologies
1 185 (33.76%) ITIL
2 78 (14.23%) Service Management
3 68 (12.41%) Incident Management
4 61 (11.13%) Service Delivery
5 58 (10.58%) CRM
6 41 (7.48%) ITSM
7 39 (7.12%) Change Management
8 30 (5.47%) Business Analysis
8 30 (5.47%) ITIL V3
9 29 (5.29%) Problem Management
10 27 (4.93%) Agile Software Development
11 24 (4.38%) Mentoring
12 21 (3.83%) User Acceptance Testing
13 19 (3.47%) Project Management
13 19 (3.47%) Test Strategy
14 17 (3.10%) Regression Testing
14 17 (3.10%) Workflow
15 16 (2.92%) Data Analysis
15 16 (2.92%) Test Scripting
16 15 (2.74%) System Integration Testing
Programming Languages
1 47 (8.58%) SQL
2 15 (2.74%) VBA
3 10 (1.82%) VB
4 6 (1.09%) C#
4 6 (1.09%) Java
5 4 (0.73%) RPG
6 3 (0.55%) C
6 3 (0.55%) JavaScript
6 3 (0.55%) PL/SQL
7 2 (0.36%) C++
7 2 (0.36%) PowerShell
Qualifications
1 50 (9.12%) Degree
2 33 (6.02%) Security Cleared
3 29 (5.29%) Microsoft Certification
4 28 (5.11%) SC Cleared
5 27 (4.93%) A+ Certification
6 17 (3.10%) ITIL Certification
7 12 (2.19%) MCTS
8 11 (2.01%) ISEB
9 10 (1.82%) MOS
10 9 (1.64%) ISTQB
11 8 (1.46%) MCSE
12 7 (1.28%) CCNA
12 7 (1.28%) Cisco Certification
12 7 (1.28%) MCDST
12 7 (1.28%) MCP
12 7 (1.28%) MCSA
13 5 (0.91%) CFA
14 4 (0.73%) ITIL Foundation Certificate
14 4 (0.73%) MCITP
14 4 (0.73%) Network+ Certification
Quality Assurance & Compliance
1 159 (29.01%) SLA
2 12 (2.19%) ISO/IEC 27001
3 8 (1.46%) QA
4 6 (1.09%) Data Quality
5 5 (0.91%) Sarbanes-Oxley
6 3 (0.55%) ISO 9001
7 2 (0.36%) ISO27002
7 2 (0.36%) PCI DSS
8 1 (0.18%) ISO/IEC 20000
8 1 (0.18%) ISO22301
System Software
1 141 (25.73%) Active Directory
2 36 (6.57%) VMware Infrastructure
3 28 (5.11%) Hyper-V
4 13 (2.37%) IMail Server
5 8 (1.46%) Terminal Services
6 7 (1.28%) vSphere
7 3 (0.55%) XenApp
8 1 (0.18%) Firmware
8 1 (0.18%) Microsoft Virtual Server
8 1 (0.18%) VMware Server
Systems Management
1 24 (4.38%) Backup Exec
2 13 (2.37%) SCCM
3 9 (1.64%) HP Quality Center
4 3 (0.55%) Control-M
4 3 (0.55%) OpenView
4 3 (0.55%) OVSD
5 2 (0.36%) SCOM
6 1 (0.18%) CA Spectrum
6 1 (0.18%) Nagios
6 1 (0.18%) NetBackup
6 1 (0.18%) Norton AntiVirus
6 1 (0.18%) WSUS
Vendors
1 217 (39.60%) Microsoft
2 51 (9.31%) VMware
3 32 (5.84%) Citrix
4 31 (5.66%) HP
5 26 (4.74%) Cisco
6 25 (4.56%) Symantec
7 24 (4.38%) Remedy
8 23 (4.20%) Dell
8 23 (4.20%) SonicWALL
9 21 (3.83%) SAP
10 10 (1.82%) Avaya
10 10 (1.82%) BMC
10 10 (1.82%) Oracle
11 9 (1.64%) ServiceNow
12 8 (1.46%) Salesforce.com
13 6 (1.09%) IBM
14 5 (0.91%) Adobe
14 5 (0.91%) Google
15 4 (0.73%) SolarWinds
16 3 (0.55%) ThinPrint
High Wycombe, Buckinghamshire
Ashdown IT
Salary: £20000 - £25000 per annum
Posted: 19 hours ago
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Salary: £18000 - £25000 per annum
Posted: Yesterday
Redhill
Interquest - IQ Public Sector
Salary: £25000 - £30000 per annum + benefits and bonus
Posted: Yesterday
Reading
Recruitment Genius Ltd
Salary: £40000 - £55000 per annum
Posted: Yesterday
Wokingham, Berkshire
Venturi
Salary: £55000.00 - £60000.00 per annum + 30% bonus and benefits
Posted: Yesterday
Surrey
Coal IT Services
Salary: From £22,000 to £27,000 per annum + Shift Allowance + Benefits
Posted: 2 days ago
Littlehampton
The Body Shop
Salary: competitive
Posted: 2 days ago
Littlehampton
The Body Shop
Salary: competitive
Posted: 2 days ago
Guildford, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £20000 - £22000 per annum
Posted: 2 days ago
Egham, Surrey
Global Technology Solutions Ltd
Salary: £19000 - £24000 per annum + Benefits
Posted: 2 days ago
Surrey
Nigel Frank International Ltd
Salary: £35000 - £40000 per annum + Pension, 25 Days Holiday
Posted: 3 days ago
Newbury, Berkshire
People Source Consulting
Salary: £20000 - £30000 per annum + 21% shift bonus + benefits
Posted: 3 days ago
Southampton, Hampshire
Connectus
Salary: £17000 - £20000 per annum
Posted: 3 days ago
Southampton
Capita plc
Salary: £20000 - £21000 per annum + Benefits
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Competitive Salary + Career Progression + Benefits
Posted: 4 days ago
Buckinghamshire
Ampersand Consulting
Salary: £45000 - £50000 per annum + Bonus, Excellent Benefits Package
Posted: 5 days ago
Buckinghamshire
Nigel Frank International Ltd
Salary: £30000 - £38000 per annum + full training, great work/life balance
Posted: 11 days ago
Buckinghamshire
Nigel Frank International Ltd
Salary: £25000 - £38000 per annum
Posted: 11 days ago
Oxfordshire
Hays Specialist Recruitment
Salary: £18000 - £22000 per annum + Benefits
Posted: 11 days ago
Surrey
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £28000.00 per annum + benefits
Posted: 17 days ago
Aylesbury, Buckinghamshire
Defaqto
Salary: From £40,000 to £45,000 per annum plus generous benefits
Posted: 25 days ago
High Wycombe
Applause IT Ltd
Salary: £23000 per annum + Benefit package
Posted: 26 days ago