The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Analyst
Rank 245 259 289
Rank change year-on-year
+14 +30
Permanent jobs requiring a Service Analyst 213 216 159
As % of all permanent IT jobs located in the South East 1.00% 0.94% 0.72%
As % of the Job Titles category 1.05% 0.99% 0.75%
Number of salaries quoted 172 201 143
Average salary £23,500 £22,500 £22,600
Average salary % change year-on-year
+4.44% -0.44%
90% offered a salary of more than £19,000 £18,500 £17,000
10% offered a salary of more than £28,900 £32,500 £30,000
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20215 21812 21135
As % of all permanent IT jobs located in the South East 95.24% 94.96% 95.10%
Number of salaries quoted 16514 17701 17512
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South East region.

Service Analyst Salary Trend in the South East

Service Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Analyst across the South East region over the 3 months to 3 July 2015.

Service Analyst Salary Histogram in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +11 60 £23,250 +16.25% 3
Buckinghamshire +21 43 £22,500 -2.17% 3
Berkshire +8 39 £24,500 +11.36% 4
Surrey -26 32 £24,000 +2.12% 2
West Sussex +13 25 £23,500 -12.14% 1
Kent +7 11 £25,000 +16.27% 1
Oxfordshire -17 3 £20,500 +7.89% 3
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 3 July 2015, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 281 (61.62%) Windows
2 253 (55.48%) Microsoft
3 221 (48.46%) MS Office
4 215 (47.15%) ITIL
5 188 (41.23%) Active Directory
6 178 (39.04%) MS Excel
7 156 (34.21%) Windows 7
8 148 (32.46%) SLA
9 93 (20.39%) Incident Management
10 84 (18.42%) MS Exchange
11 79 (17.32%) Service Management
11 79 (17.32%) Windows XP
12 70 (15.35%) MCP
13 62 (13.60%) Windows 8
14 55 (12.06%) Microsoft Certification
15 53 (11.62%) Citrix
15 53 (11.62%) Security Cleared
16 51 (11.18%) Service Delivery
17 50 (10.96%) WAN
18 49 (10.75%) LAN
19 44 (9.65%) VMware
20 41 (8.99%) Finance
21 38 (8.33%) Windows Server 2003
21 38 (8.33%) A+ Certification
22 37 (8.11%) Cisco
23 36 (7.89%) MCITP
23 36 (7.89%) Analytical Skills
24 34 (7.46%) VMware Infrastructure
25 33 (7.24%) Windows Server 2008
25 33 (7.24%) Problem Management

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 3 July 2015, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 84 (18.42%) MS Exchange
2 29 (6.36%) Exchange Server 2010
3 28 (6.14%) Exchange Server 2007
4 23 (5.04%) SharePoint
5 17 (3.73%) Exchange Server 2003
6 15 (3.29%) Exchange Server 2000
7 7 (1.54%) IBM Notes
8 6 (1.32%) Lync
9 3 (0.66%) SharePoint 2010
9 3 (0.66%) Blackberry Enterprise Server
10 2 (0.44%) Drupal
11 1 (0.22%) WorkSite
11 1 (0.22%) Exchange Server 2013
Applications
1 221 (48.46%) MS Office
2 178 (39.04%) MS Excel
3 25 (5.48%) MS PowerPoint
4 1 (0.22%) MS Visio
Business Applications
1 4 (0.88%) Agresso
2 2 (0.44%) assyst
Cloud Services
1 5 (1.10%) Amazon AWS
2 3 (0.66%) SaaS
2 3 (0.66%) Office 365
Communications & Networking
1 50 (10.96%) WAN
2 49 (10.75%) LAN
3 31 (6.80%) TCP/IP
4 28 (6.14%) DNS
5 26 (5.70%) Firewall
6 23 (5.04%) Internet
7 18 (3.95%) VPN
8 16 (3.51%) DHCP
8 16 (3.51%) VoIP
9 13 (2.85%) SSL
10 11 (2.41%) SAN
11 9 (1.97%) Wireless
12 4 (0.88%) Intranet
13 3 (0.66%) IP Telephony
13 3 (0.66%) VLAN
13 3 (0.66%) WebEx
14 2 (0.44%) Telepresence
14 2 (0.44%) Cisco IPT
14 2 (0.44%) VPLS
14 2 (0.44%) Cisco IOS
Database & Business Intelligence
1 5 (1.10%) SQL Server
2 4 (0.88%) Relational Database
3 2 (0.44%) SAP BW
3 2 (0.44%) Crystal Reports
4 1 (0.22%) BusinessObjects
4 1 (0.22%) DB2
Development Applications
1 4 (0.88%) Yeoman
2 2 (0.44%) InstallShield
3 1 (0.22%) JIRA
General
1 41 (8.99%) Finance
2 24 (5.26%) Telecoms
3 12 (2.63%) Retail
4 7 (1.54%) Manufacturing
5 5 (1.10%) Publishing
6 4 (0.88%) Law
7 3 (0.66%) Legal
7 3 (0.66%) Advertising
7 3 (0.66%) Billing
8 2 (0.44%) Marketing
8 2 (0.44%) Banking
8 2 (0.44%) Aerospace
8 2 (0.44%) Electronics
9 1 (0.22%) Pharmaceutical
9 1 (0.22%) Back Office
9 1 (0.22%) Automotive
Libraries, Frameworks & Software Standards
1 6 (1.32%) HTML
1 6 (1.32%) CSS
2 4 (0.88%) COM
2 4 (0.88%) XML
3 2 (0.44%) EDI
3 2 (0.44%) Ajax
3 2 (0.44%) Application Packaging
3 2 (0.44%) JSP
4 1 (0.22%) Web Services
Miscellaneous
1 36 (7.89%) Analytical Skills
2 31 (6.80%) Blackberry
3 20 (4.39%) Computer Science
4 15 (3.29%) Management Information System
5 12 (2.63%) Fat Client
5 12 (2.63%) Thin Client
6 9 (1.97%) EPoS
7 5 (1.10%) iPhone
8 4 (0.88%) User Experience
9 3 (0.66%) iPad
9 3 (0.66%) Video Conferencing
9 3 (0.66%) FMCG
10 2 (0.44%) CMDB
10 2 (0.44%) Enterprise Storage
10 2 (0.44%) Client/Server
10 2 (0.44%) Handset
10 2 (0.44%) PDA
10 2 (0.44%) Statistics
10 2 (0.44%) Mobile App
11 1 (0.22%) Data Centre
Operating Systems
1 281 (61.62%) Windows
2 156 (34.21%) Windows 7
3 79 (17.32%) Windows XP
4 62 (13.60%) Windows 8
5 38 (8.33%) Windows Server 2003
6 33 (7.24%) Windows Server 2008
7 22 (4.82%) Windows Vista
8 15 (3.29%) Windows 2000 Server
9 12 (2.63%) Windows Server 2012
10 11 (2.41%) Linux
11 7 (1.54%) UNIX
12 4 (0.88%) Mac OS
13 3 (0.66%) Apple iOS
14 2 (0.44%) Windows Mobile
14 2 (0.44%) Mac OS X
15 1 (0.22%) AIX
15 1 (0.22%) Android
Processes & Methodologies
1 215 (47.15%) ITIL
2 93 (20.39%) Incident Management
3 79 (17.32%) Service Management
4 51 (11.18%) Service Delivery
5 33 (7.24%) Problem Management
6 28 (6.14%) Service Desk Management
7 25 (5.48%) Change Management
8 21 (4.61%) ITSM
9 19 (4.17%) Continuous Improvement
10 18 (3.95%) Mentoring
11 11 (2.41%) Microsoft Office Automation
11 11 (2.41%) Office Automation
12 10 (2.19%) Time Management
13 9 (1.97%) Configuration Management
14 8 (1.75%) Software Deployment
15 6 (1.32%) Analytics
15 6 (1.32%) Kalman Filter
15 6 (1.32%) Agile Software Development
16 5 (1.10%) Project Management
16 5 (1.10%) Process Management
Programming Languages
1 9 (1.97%) SQL
2 5 (1.10%) JavaScript
3 1 (0.22%) PHP
Qualifications
1 70 (15.35%) MCP
2 55 (12.06%) Microsoft Certification
3 53 (11.62%) Security Cleared
4 38 (8.33%) A+ Certification
5 36 (7.89%) MCITP
6 33 (7.24%) SC Cleared
7 26 (5.70%) Cisco Certification
8 24 (5.26%) CCNA
8 24 (5.26%) Degree
8 24 (5.26%) ITIL Certification
9 21 (4.61%) MCDST
9 21 (4.61%) ITIL Foundation Certificate
10 17 (3.73%) MCTS
10 17 (3.73%) MCSE
11 6 (1.32%) MCSA
12 4 (0.88%) SAP Certification
13 3 (0.66%) HND
13 3 (0.66%) DV Cleared
14 2 (0.44%) MOS
15 1 (0.22%) CCNP
Quality Assurance & Compliance
1 148 (32.46%) SLA
2 7 (1.54%) ISO/IEC 27001
3 6 (1.32%) ISO 9001
4 2 (0.44%) HL7
4 2 (0.44%) JSP 440
5 1 (0.22%) QA
System Software
1 188 (41.23%) Active Directory
2 34 (7.46%) VMware Infrastructure
3 23 (5.04%) Hyper-V
4 16 (3.51%) XenApp
5 9 (1.97%) Terminal Services
6 6 (1.32%) Citrix Presentation Server
6 6 (1.32%) XenDesktop
7 3 (0.66%) vSphere
7 3 (0.66%) KVM
7 3 (0.66%) XenServer
Systems Management
1 31 (6.80%) SCCM
2 18 (3.95%) Backup Exec
3 6 (1.32%) Norton AntiVirus
4 4 (0.88%) SCSM
5 3 (0.66%) Tivoli
5 3 (0.66%) Tivoli Storage Manager
5 3 (0.66%) ZENworks
6 2 (0.44%) DameWare
7 1 (0.22%) WSUS
7 1 (0.22%) SCOM
7 1 (0.22%) SCVMM
Vendors
1 253 (55.48%) Microsoft
2 53 (11.62%) Citrix
3 44 (9.65%) VMware
4 37 (8.11%) Cisco
5 27 (5.92%) HP
6 18 (3.95%) Symantec
7 13 (2.85%) Dell
8 12 (2.63%) Apple
8 12 (2.63%) SonicWALL
9 9 (1.97%) SAP
9 9 (1.97%) Remedy
10 8 (1.75%) IBM
11 7 (1.54%) Avaya
11 7 (1.54%) Lotus
12 6 (1.32%) Veeam
13 4 (0.88%) Dell KACE
13 4 (0.88%) BT
13 4 (0.88%) LANDesk
13 4 (0.88%) Adobe
14 3 (0.66%) JD Edwards
Epsom, Surrey
Vantage Recruitment Solutions Ltd
Salary: From £18,000 to £20,000 per annum + Benefits
Posted: 2 days ago
Slough, Berkshire
Intapeople
Salary: £0 - £16000 per annum
Posted: 2 days ago
Berkshire
Networking People
Salary: BENS
Posted: 2 days ago
Leatherhead, Surrey
Hudson IT
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
Brighton, East Sussex
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £24000.00 per annum
Posted: 3 days ago
Basingstoke, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £24000.00 per annum + benefits
Posted: 4 days ago
Portsmouth, Hampshire
Ping IT Recruitment ltd
Salary: From £21,000 to £24,000 per annum
Posted: 4 days ago
Reading
Austin Fraser Limited
Salary: £17000 - £20000 per annum
Posted: 15 days ago
Milton Keynes
Hays IT - Uk Posting account
Salary: £20000.00 - £22000.00 per annum + Benefits
Posted: 17 days ago
Slough
CPS Group
Salary: £23k - 25k per year + Excellence Benefits Package
Posted: 19 days ago
Hampshire
Hays IT - Uk Posting account
Salary: £12.00 - £14.00 per annum + DOE
Posted: 21 days ago
Oxfordshire
Hays IT - Uk Posting account
Salary: £19000 - £22000 per annum + Benefits
Posted: 24 days ago