Service Analyst Jobs in the South East
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Service Analyst
Rank 317 305 311
Rank change year-on-year
-12 +6
Permanent jobs requiring a Service Analyst 121 142 111
As % of all permanent IT jobs located in the South East 0.550% 0.598% 0.488%
As % of the Job Titles category 0.579% 0.628% 0.517%
Number of salaries quoted 105 121 89
Average salary £22,500 £25,000 £26,000
Average salary % change year-on-year
-10.00% -3.84%
90% offered a salary of more than £18,500 £20,000 £19,900
10% offered a salary of more than £29,288 £39,850 £34,000
UK excluding London average salary £22,000 £23,000 £22,500
% change year-on-year
-4.34% +2.22%
All Job Titles
South East
Permanent IT job ads with a match in the
Job Titles category		 20893 22619 21470
As % of all permanent IT jobs located in the South East 94.89% 95.19% 94.41%
Number of salaries quoted 17337 19571 18458
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £26,250 £25,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Analyst
England

Service Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst across the South East region as a proportion of the total demand within the Job Titles category.

South East Service Analyst Jobs Demand Trend

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South East region.

South East Service Analyst Salary Trend

Service Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Analyst across the South East region over the 3 months to 17 May 2013.

South East Service Analyst Salary Histogram

Service Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
Hampshire +1 33 £20,000 -21.56%
Surrey +25 26 £25,000 +6.38%
Berkshire -2 24 £22,500 -13.46%
Buckinghamshire -20 13 £24,000 +9.09%
Oxfordshire -9 10 £25,000 -9.09%
Kent -21 10 £25,000 -
West Sussex -6 4 £25,000 +11.11%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 150 (53.76%) Windows
2 131 (46.95%) ITIL
3 117 (41.94%) MS Office
4 111 (39.78%) Microsoft
5 102 (36.56%) Active Directory
6 92 (32.97%) MS Excel
7 80 (28.67%) Windows XP
8 70 (25.09%) Service Management
9 61 (21.86%) MS Exchange
10 46 (16.49%) SLA
11 38 (13.62%) Windows 7
12 34 (12.19%) Service Delivery
13 32 (11.47%) A+ Certification
14 27 (9.677%) Cisco
14 27 (9.677%) Altiris
14 27 (9.677%) MCDST
15 25 (8.961%) Finance
16 22 (7.885%) Cisco Certification
16 22 (7.885%) Incident Management
17 21 (7.527%) Remedy
18 19 (6.810%) CCNA
19 18 (6.452%) TCP/IP
19 18 (6.452%) Internet
19 18 (6.452%) Degree
20 17 (6.093%) Blackberry
20 17 (6.093%) Microsoft Certification
21 16 (5.735%) Linux
21 16 (5.735%) SQL
21 16 (5.735%) ITSM
22 15 (5.376%) VoIP

Service Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (0.717%) XML
2 1 (0.358%) HTML
2 1 (0.358%) J2EE
2 1 (0.358%) CSS
2 1 (0.358%) JDBC
Application Platforms
1 61 (21.86%) MS Exchange
2 11 (3.943%) Blackberry Enterprise Server
3 10 (3.584%) Exchange Server 2003
4 5 (1.792%) Exchange Server 2007
4 5 (1.792%) Lotus Notes
4 5 (1.792%) Exchange Server 2010
5 2 (0.717%) SharePoint
6 1 (0.358%) Tomcat
6 1 (0.358%) GroupWise
6 1 (0.358%) Lync
Applications
1 117 (41.94%) MS Office
2 92 (32.97%) MS Excel
3 8 (2.867%) MS Visio
4 5 (1.792%) MS PowerPoint
Business Applications
1 7 (2.509%) Remedy ITSM
2 1 (0.358%) SAP Retail
2 1 (0.358%) SAP ERP
Communications & Networking
1 18 (6.452%) TCP/IP
1 18 (6.452%) Internet
2 15 (5.376%) VoIP
3 9 (3.226%) WAN
3 9 (3.226%) LAN
4 8 (2.867%) DHCP
4 8 (2.867%) DNS
5 6 (2.151%) VPN
6 5 (1.792%) Firewall
7 4 (1.434%) Wireless
7 4 (1.434%) Broadband
8 3 (1.075%) ATM
8 3 (1.075%) SMS
9 2 (0.717%) Intranet
9 2 (0.717%) IP Telephony
9 2 (0.717%) Network Security
10 1 (0.358%) BSS
10 1 (0.358%) Softphone
Database & Business Intelligence
1 13 (4.659%) SQL Server
2 4 (1.434%) Data Mining
3 2 (0.717%) BusinessObjects
3 2 (0.717%) Crystal Reports
4 1 (0.358%) SAP BW
4 1 (0.358%) Oracle BI EE
Development Applications
1 1 (0.358%) JIRA
General
1 25 (8.961%) Finance
2 14 (5.018%) Telecoms
3 7 (2.509%) Retail
4 5 (1.792%) Local Government
4 5 (1.792%) Law
5 4 (1.434%) Advertising
6 3 (1.075%) Financial Institution
6 3 (1.075%) Legal
6 3 (1.075%) Manufacturing
6 3 (1.075%) German Language
7 2 (0.717%) Dutch Language
7 2 (0.717%) French Language
8 1 (0.358%) Marketing
8 1 (0.358%) Games
Miscellaneous
1 17 (6.093%) Blackberry
2 10 (3.584%) Management Information System
3 6 (2.151%) Client/Server
3 6 (2.151%) Enterprise Software
4 5 (1.792%) Computer Science
4 5 (1.792%) EPoS
5 4 (1.434%) Smartphone
5 4 (1.434%) PDA
5 4 (1.434%) Video Conferencing
5 4 (1.434%) FMCG
6 3 (1.075%) Clustering
7 2 (0.717%) Statistics
7 2 (0.717%) Mathematics
7 2 (0.717%) SaaS
7 2 (0.717%) CMDB
Operating Systems
1 150 (53.76%) Windows
2 80 (28.67%) Windows XP
3 38 (13.62%) Windows 7
4 16 (5.735%) Linux
5 13 (4.659%) Windows 2000
6 12 (4.301%) Windows Vista
7 10 (3.584%) Windows Server 2008
7 10 (3.584%) Windows Server 2003
8 5 (1.792%) Windows 8
9 3 (1.075%) Mac OS
10 2 (0.717%) UNIX
11 1 (0.358%) NetWare
Processes & Methodologies
1 131 (46.95%) ITIL
2 70 (25.09%) Service Management
3 34 (12.19%) Service Delivery
4 22 (7.885%) Incident Management
5 16 (5.735%) ITSM
6 9 (3.226%) Problem Management
7 5 (1.792%) Time Management
7 5 (1.792%) ITIL V3
8 4 (1.434%) Continuous Improvement
8 4 (1.434%) Statistical Analysis
8 4 (1.434%) Asset Management
8 4 (1.434%) CRM
8 4 (1.434%) Software Distribution
9 3 (1.075%) Root Cause Analysis
9 3 (1.075%) Trend Analysis
9 3 (1.075%) Analytics
9 3 (1.075%) ERP
9 3 (1.075%) Project Management
9 3 (1.075%) Change Control
10 2 (0.717%) Business Intelligence
Programming Languages
1 16 (5.735%) SQL
2 5 (1.792%) T-SQL
2 5 (1.792%) C
3 2 (0.717%) Java
4 1 (0.358%) PHP
4 1 (0.358%) C++
4 1 (0.358%) ABAP
Qualifications
1 32 (11.47%) A+ Certification
2 27 (9.677%) MCDST
3 22 (7.885%) Cisco Certification
4 19 (6.810%) CCNA
5 18 (6.452%) Degree
6 17 (6.093%) Microsoft Certification
7 15 (5.376%) Security Cleared
8 14 (5.018%) SC Cleared
9 11 (3.943%) MCSE
10 8 (2.867%) ITIL Certification
11 6 (2.151%) Network+ Certification
11 6 (2.151%) MCP
12 2 (0.717%) PRINCE2 Certification
12 2 (0.717%) Citrix Certification
13 1 (0.358%) CCEA
13 1 (0.358%) VMware Certified Professional (VCP)
13 1 (0.358%) CCNP
13 1 (0.358%) ISEB
13 1 (0.358%) CNE
13 1 (0.358%) Novell Certification
Quality Assurance & Compliance
1 46 (16.49%) SLA
System Software
1 102 (36.56%) Active Directory
2 5 (1.792%) VMware Infrastructure
3 3 (1.075%) Hyper-V
3 3 (1.075%) XenApp
4 2 (0.717%) VMware ESX
4 2 (0.717%) Citrix Presentation Server
5 1 (0.358%) Terminal Services
5 1 (0.358%) ISA Server
5 1 (0.358%) Forefront TMG
Systems Management
1 9 (3.226%) ServiceCenter
2 7 (2.509%) SCCM
3 3 (1.075%) SCOM
3 3 (1.075%) MOM
4 2 (0.717%) Unicenter
5 1 (0.358%) DameWare
5 1 (0.358%) Backup Exec
Vendors
1 111 (39.78%) Microsoft
2 27 (9.677%) Cisco
2 27 (9.677%) Altiris
3 21 (7.527%) Remedy
4 14 (5.018%) Citrix
5 11 (3.943%) HP
6 9 (3.226%) VMware
7 7 (2.509%) Business Objects
7 7 (2.509%) BMC
7 7 (2.509%) Novell
8 6 (2.151%) SAP
9 5 (1.792%) Lotus
10 4 (1.434%) Sophos
10 4 (1.434%) BT
10 4 (1.434%) SolarWinds
11 3 (1.075%) Peregrine
12 2 (0.717%) CA
12 2 (0.717%) Cognos
12 2 (0.717%) Sun
12 2 (0.717%) Mitel
Service Desk Analyst
Milton Keynes, Buckinghamshire
Our client is looking to recruit a Service Desk Analyst to support a large project for a 1 month contract in Milton Keynes. This contract has potential for...
Alexander Mann Solutions
Posted: 2 May 2013
IT Service Desk Analyst 1st Line Support. AD
Southampton, Hampshire
Strong Active Directory (AD) skills... There would also be a requirement for Active Directory administration (Adding / Deleting / Ammending User Accounts, Access rights, Group policy etc). Therefore, the successful...
Sanderson
Salary: £16000 - £21000 per annum + Bonus & Benefits
Posted: 13 May 2013
Service Desk Analyst, 1st Line Support, Help Desk, AD, Exchange
Southampton, Hampshire
The Support Analyst will ideally have experience in troubleshooting Microsoft Applications and an understanding of Active Directory, Exchange and Remote Assistance is desirable. The use of a Service...
Haybrook IT Resourcing Ltd
Salary: Up to £22,000 per annum
Posted: 14 May 2013
Service Desk Analyst - MS Outlook 2007/10, Windows XP/7
Dartford, Kent
Good understanding of Microsoft Excel, Word, PowerPoint and Outlook 2007 and 2010, including DDE, and basic Macros. -Windows XP/7. -Excellent understanding of Desktop OS, good understanding of...
Skye Group
Salary: £25,000 per annum with Company Benefits
Posted: 16 May 2013
Service Desk Support Analyst
Basingstoke, Hampshire
Undertake Support Activities as follows: ?To provide Incident Management: Incident logging and classification within the ITSM tool; provision of initial support with the goal of providing a satisfactory...
Capita Resourcing - Jobs at Capita
Salary: £17000.00 - £19500.00 per annum + benefits
Posted: 15 May 2013
Service Desk Analyst / IT Support / Woking
Woking, Surrey
Service Desk Analystt with 6 months+ experience on a Service Desk, Microsoft Windows XP, Microsoft Office and service management system is required by my client based in Woking.
Circle Recruitment
Salary: £16000 - £18000 per annum + Benefits
Posted: 16 May 2013
1st Line Support/Helpdesk Analyst / Service Desk Analyst
Worthing, West Sussex
We are recruiting for a number of permanent 1st Line Support/Helpdesk Analyst / IT Service Desk Analyst to work for our leading organisation based in Worthing. They are...
DGH Recruitment Ltd
Salary: £22000 - £25000 per annum + benefits
Posted: 16 May 2013
Service Operations Centre Analyst
Southampton, Hampshire
Qualified to degree level or equivalent and with demonstrable experience of working in a similar dynamic working environment, you will be able to plan, organise and prioritise tasks...
Southampton Uni
Salary: From £27,854 to £34,223 per annum plus on call rota allowance
Posted: 29 April 2013
Service Desk Analyst
Woking, Surrey
The EU Service Desk provides Fidessa’s first line support service to customers and forms part of Fidessa’s global support team... Key Requirements: Hold an IT, numerate...
Fidessa
Posted: 14 May 2013
1st Line Support / Service Desk Analyst / Helpdesk / Windows 7
Godalming, Surrey
Exchange or Active Directory or Vmware /VDI would be advantageous... I am looking for the following skills: Windows 7... Active Directory. Microsoft Exchange 2010. VMware. If you have...
Reflex Computer Recruitment
Salary: £19000 - £22000 per annum + Bens
Posted: 17 May 2013
Service Report Analyst
Kent
Reporting into the Analytics Manager, you will be responsible for providing a specialist business reporting, MI and analytics function within the MI and Service Delivery teams Your primary...
Spring Technology
Salary: £28000.00 per annum + plus Benefits
Posted: 17 May 2013
Managed Service Support Analyst
Milton Keynes, Buckinghamshire
Experience of supporting/administering Oracle and / or SQL Server. Experience of supporting the Core Microsoft Windows platforms ranging from NT to Windows 8. Exposure to T-SQL and/...
Advantage XPO
Salary: £23000 - £27000 per annum
Posted: 13 May 2013
IT Helpdesk Support Engineer - IT Service Desk Analyst
Leatherhead, Surrey
Key skills and technologies will include: Onsite client support Telephone, email & remote support Installing, configuring, supporting, maintaining and troubleshooting IT hardware & software Windows 2003 Server / Windows 2008 Server /...
Ashdown IT
Salary: £20000 - £27000 per annum + pension & training
Posted: 14 May 2013
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Last Updated Friday 17 May 2013
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