The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Service Analyst
Rank 253 314 288
Rank change year-on-year
+61 -26
Permanent jobs requiring a Service Analyst 211 123 161
As % of all permanent IT jobs located in the South East 0.88% 0.55% 0.66%
As % of the Job Titles category 0.93% 0.58% 0.69%
Number of salaries quoted 193 103 138
Average salary £22,000 £22,500 £25,000
Average salary % change year-on-year
-2.22% -10.00%
90% offered a salary of more than £18,725 £19,050 £20,000
10% offered a salary of more than £30,000 £28,700 £40,000
UK excluding London average salary £22,000 £22,000 £22,700
% change year-on-year
- -3.08%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
22743 21332 23386
As % of all permanent IT jobs located in the South East 94.70% 94.94% 95.45%
Number of salaries quoted 18159 17682 20244
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,500 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Service Analyst
England

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South East region.

Service Analyst Salary Trend in the South East

Service Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Analyst across the South East region over the 3 months to 17 April 2014.

Service Analyst Salary Histogram in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Surrey +35 67 £22,500 - 12
Hampshire +7 40 £19,500 -2.50% 4
Berkshire +6 27 £25,750 +9.57% 2
Kent +2 24 £24,000 -3.03% 1
Buckinghamshire +14 21 £22,000 -12.00% 8
West Sussex +2 16 £23,750 +5.55%
East Sussex -10 9 £21,250 -3.40% 2
Oxfordshire -15 6 £18,000 -28.00% 2
M4 Corridor - 4 £26,000 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 17 April 2014, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 233 (57.67%) ITIL
2 225 (55.69%) Windows
3 180 (44.55%) Active Directory
4 173 (42.82%) Microsoft
5 156 (38.61%) MS Office
6 121 (29.95%) MS Excel
7 103 (25.50%) MS Exchange
8 100 (24.75%) SLA
9 94 (23.27%) Cisco
10 92 (22.77%) Windows 7
11 87 (21.53%) Windows XP
12 73 (18.07%) Citrix
13 65 (16.09%) Microsoft Certification
14 58 (14.36%) Cisco Certification
14 58 (14.36%) Windows Server 2008
15 55 (13.61%) CCNA
15 55 (13.61%) SharePoint
16 52 (12.87%) Service Management
17 49 (12.13%) Service Delivery
17 49 (12.13%) Exchange Server 2007
17 49 (12.13%) Incident Management
18 47 (11.63%) Finance
18 47 (11.63%) SQL
19 46 (11.39%) MCSE
20 45 (11.14%) WAN
20 45 (11.14%) VMware
21 43 (10.64%) LAN
22 39 (9.65%) Firewall
22 39 (9.65%) Network+ Certification
23 37 (9.16%) VMware Infrastructure

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 17 April 2014, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 103 (25.50%) MS Exchange
2 55 (13.61%) SharePoint
3 49 (12.13%) Exchange Server 2007
4 36 (8.91%) Exchange Server 2010
5 21 (5.20%) Lync
5 21 (5.20%) Exchange Server 2003
6 20 (4.95%) SharePoint 2010
7 17 (4.21%) Blackberry Enterprise Server
8 13 (3.22%) IBM Notes
9 10 (2.48%) Moodle
10 7 (1.73%) CMS
11 2 (0.50%) IIS
11 2 (0.50%) WorkSite
11 2 (0.50%) Exchange Server 2013
12 1 (0.25%) WebSphere
Applications
1 156 (38.61%) MS Office
2 121 (29.95%) MS Excel
3 7 (1.73%) MS PowerPoint
4 6 (1.49%) MS Visio
5 1 (0.25%) MS Project
Cloud Services
1 10 (2.48%) Office 365
2 1 (0.25%) Microsoft Azure
Communications & Networking
1 45 (11.14%) WAN
2 43 (10.64%) LAN
3 39 (9.65%) Firewall
4 34 (8.42%) Cisco ASA
5 28 (6.93%) SAN
6 25 (6.19%) Internet
6 25 (6.19%) IP Telephony
6 25 (6.19%) FWSM
7 22 (5.45%) DNS
8 19 (4.70%) TCP/IP
8 19 (4.70%) Cisco IPT
9 18 (4.46%) VPN
9 18 (4.46%) VoIP
9 18 (4.46%) Ethernet
10 17 (4.21%) ADSL
11 12 (2.97%) DHCP
12 11 (2.72%) Wireless
13 10 (2.48%) Broadband
14 8 (1.98%) Cisco PIX
14 8 (1.98%) Network Security
Database & Business Intelligence
1 8 (1.98%) SQL Server
2 4 (0.99%) MySQL
3 2 (0.50%) Relational Database
4 1 (0.25%) Crystal Reports
4 1 (0.25%) Oracle Database
General
1 47 (11.63%) Finance
2 24 (5.94%) Telecoms
3 14 (3.47%) Legal
4 8 (1.98%) Law
5 7 (1.73%) Retail
6 6 (1.49%) Manufacturing
7 4 (0.99%) Back Office
8 3 (0.74%) Pharmaceutical
9 2 (0.50%) Advertising
9 2 (0.50%) French Language
9 2 (0.50%) German Language
Libraries, Frameworks & Software Standards
1 4 (0.99%) .NET
2 1 (0.25%) EDI
Miscellaneous
1 26 (6.44%) Blackberry
2 19 (4.70%) Firmware
3 6 (1.49%) Management Information System
3 6 (1.49%) Handset
4 5 (1.24%) Statistics
4 5 (1.24%) iPhone
5 4 (0.99%) Clustering
5 4 (0.99%) Client/Server
6 3 (0.74%) PMI
6 3 (0.74%) EPoS
6 3 (0.74%) Thin Client
6 3 (0.74%) Computer Science
6 3 (0.74%) Fat Client
7 2 (0.50%) FMCG
7 2 (0.50%) Mathematics
7 2 (0.50%) PDA
8 1 (0.25%) CMDB
8 1 (0.25%) LIMS
8 1 (0.25%) NHS
8 1 (0.25%) Enterprise Software
Operating Systems
1 225 (55.69%) Windows
2 92 (22.77%) Windows 7
3 87 (21.53%) Windows XP
4 58 (14.36%) Windows Server 2008
5 32 (7.92%) Windows Server 2003
6 20 (4.95%) Windows 8
7 11 (2.72%) Windows 2000
8 9 (2.23%) Linux
8 9 (2.23%) Windows Server 2012
9 7 (1.73%) Android
10 5 (1.24%) Windows Vista
10 5 (1.24%) Windows 2000 Server
11 3 (0.74%) UNIX
12 1 (0.25%) Solaris
12 1 (0.25%) Mac OS
Processes & Methodologies
1 233 (57.67%) ITIL
2 52 (12.87%) Service Management
3 49 (12.13%) Service Delivery
3 49 (12.13%) Incident Management
4 24 (5.94%) ITIL V3
5 23 (5.69%) Problem Management
6 18 (4.46%) Change Management
7 17 (4.21%) Network Monitoring
8 11 (2.72%) Configuration Management
9 10 (2.48%) Workflow
9 10 (2.48%) Disaster Recovery
9 10 (2.48%) Workflow Management
9 10 (2.48%) ITIL V2
10 9 (2.23%) Continuous Improvement
11 8 (1.98%) Time Management
11 8 (1.98%) CAD
12 7 (1.73%) Asset Management
13 6 (1.49%) Document Management
13 6 (1.49%) Project Management
13 6 (1.49%) Service Desk Management
Programming Languages
1 47 (11.63%) SQL
2 19 (4.70%) PowerShell
3 12 (2.97%) C
4 4 (0.99%) C#
5 2 (0.50%) C++
5 2 (0.50%) Java
5 2 (0.50%) VBScript
6 1 (0.25%) VB
6 1 (0.25%) FoxPro (VFP)
6 1 (0.25%) PL/1
Qualifications
1 65 (16.09%) Microsoft Certification
2 58 (14.36%) Cisco Certification
3 55 (13.61%) CCNA
4 46 (11.39%) MCSE
5 39 (9.65%) Network+ Certification
6 35 (8.66%) MCSA
7 32 (7.92%) Security Cleared
8 31 (7.67%) MCP
9 27 (6.68%) MOS
10 26 (6.44%) SC Cleared
11 24 (5.94%) ITIL Certification
12 20 (4.95%) Degree
13 17 (4.21%) A+ Certification
14 11 (2.72%) MCITP
15 10 (2.48%) DV Cleared
16 8 (1.98%) JNCIA
16 8 (1.98%) MCDST
16 8 (1.98%) CCSA
17 5 (1.24%) CCNP
18 4 (0.99%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 100 (24.75%) SLA
2 7 (1.73%) QA
3 3 (0.74%) ISO/IEC 27001
4 2 (0.50%) ISO 9001
5 1 (0.25%) Sarbanes-Oxley
System Software
1 180 (44.55%) Active Directory
2 37 (9.16%) VMware Infrastructure
3 27 (6.68%) VMware ESXi
4 24 (5.94%) vSphere
5 21 (5.20%) XenApp
6 15 (3.71%) Terminal Services
7 5 (1.24%) vCloud
8 4 (0.99%) UAG
8 4 (0.99%) BlackBerry Internet Service
9 3 (0.74%) Hyper-V
10 1 (0.25%) XenDesktop
10 1 (0.25%) Citrix Presentation Server
10 1 (0.25%) MetaFrame
Systems Management
1 19 (4.70%) SCCM
2 6 (1.49%) ServiceCenter
3 5 (1.24%) DameWare
4 3 (0.74%) Tivoli Storage Manager
5 2 (0.50%) Norton AntiVirus
5 2 (0.50%) Backup Exec
6 1 (0.25%) Tivoli
Vendors
1 173 (42.82%) Microsoft
2 94 (23.27%) Cisco
3 73 (18.07%) Citrix
4 45 (11.14%) VMware
5 35 (8.66%) HP
6 33 (8.17%) Juniper
6 33 (8.17%) F5
7 26 (6.44%) CheckPoint
8 25 (6.19%) Remedy
9 24 (5.94%) Avaya
10 21 (5.20%) SolarWinds
11 19 (4.70%) NetIQ
12 17 (4.21%) BT
13 14 (3.47%) BMC
13 14 (3.47%) Sun
14 13 (3.22%) Sophos
14 13 (3.22%) Lotus
14 13 (3.22%) Apple
15 11 (2.72%) Oracle
16 10 (2.48%) Barracuda Networks
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £23000 - £25200 per annum + benefits
Posted: 10 hours ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £18000 - £21000 per annum + ben+training
Posted: 12 hours ago
Surrey
Senitor Associates
Salary: £28000 per annum
Posted: 15 hours ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £18000 - £21000 per annum + pension, BUPA, bonus
Posted: Yesterday
Abingdon, Oxfordshire
RM Education
Salary: £28k - £33k per annum + 5% bonus
Posted: Yesterday
South East
OCS Resourcing
Salary: From £22,000 to £27,000 per annum
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £25,000 to £28,000 per annum + Training Package + Great Benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Harvey Nash plc
Posted: 2 days ago
Marlow, Buckinghamshire
Global Technology Solutions Ltd
Salary: £18000 - £25000 per annum + benefits
Posted: 2 days ago
Surrey
Coal IT Services
Salary: From £22,000 to £27,000 per annum + Bens
Posted: 3 days ago
Surrey
Coal IT Services
Salary: From £20,000 to £25,000 per annum + Benefits
Posted: 3 days ago
Redhill, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £27000 per annum + Benefits
Posted: 3 days ago
Leatherhead, Surrey
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: 3 days ago
Southampton, Hampshire
Connectus
Salary: £17000 - £20000 per annum
Posted: 3 days ago
Abingdon, Oxfordshire
RM Education
Salary: £28000 - £33000 per annum + 5% bonus
Posted: 3 days ago
Reigate, Surrey
Search Consultancy
Salary: £18000 - £25000 per annum + Benefits
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Deloitte
Salary: Excellent + package
Posted: 17 days ago
Epsom, Surrey
Atkins
Salary: Competitive
Posted: 22 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £24,000 to £28,000 per annum + 29 days + Share Ops + Pension + mo
Posted: 23 days ago
Marlow, Buckinghamshire
IT Support Desk Limited
Salary: From £20,000 to £28,000 per annum Plus Bonus
Posted: 24 days ago