The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Analyst
Rank 238 235 283
Rank change year-on-year
-3 +48
Permanent jobs requiring a Service Analyst 226 205 168
As % of all permanent IT jobs located in the South East 1.05% 0.97% 0.73%
As % of the Job Titles category 1.10% 1.02% 0.77%
Number of salaries quoted 171 188 156
Average salary £21,875 £22,500 £23,000
Average salary % change year-on-year
-2.77% -2.17%
90% offered a salary of more than £19,000 £18,500 £18,350
10% offered a salary of more than £32,500 £28,500 £34,000
UK excluding London average salary £22,000 £22,000 £22,250
% change year-on-year
- -1.12%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20563 20090 21958
As % of all permanent IT jobs located in the South East 95.45% 94.87% 95.42%
Number of salaries quoted 16586 16149 19149
Average salary £41,000 £42,500 £40,000
Average salary % change year-on-year
-3.52% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South East region.

Service Analyst Salary Trend in the South East

Service Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Analyst across the South East region over the 3 months to 24 December 2014.

Service Analyst Salary Histogram in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -8 71 £21,750 -5.43% 6
Buckinghamshire +32 48 £23,000 +4.54% 5
Hampshire -29 35 £21,500 +6.17% 3
Berkshire +19 34 £24,000 -11.11% 2
Oxfordshire +25 22 £20,400 -14.55%
West Sussex -7 8 £19,000 -17.05%
Kent -14 3 £20,500 -21.15% 2
Middlesex - 2 £23,250 -
East Sussex -21 1 £26,000 +15.55%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 24 December 2014, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 245 (54.81%) Windows
2 242 (54.14%) ITIL
3 224 (50.11%) Microsoft
4 220 (49.22%) MS Office
5 187 (41.83%) Active Directory
6 147 (32.89%) MS Excel
7 145 (32.44%) Windows 7
8 114 (25.50%) SLA
9 87 (19.46%) Citrix
10 82 (18.34%) MS Exchange
11 81 (18.12%) Windows XP
12 70 (15.66%) Service Management
13 69 (15.44%) Incident Management
14 65 (14.54%) Internet
15 58 (12.98%) WAN
16 56 (12.53%) Finance
17 54 (12.08%) Service Delivery
17 54 (12.08%) ITSM
18 51 (11.41%) Cisco
19 49 (10.96%) CCNA
19 49 (10.96%) Cisco Certification
20 48 (10.74%) HP
21 44 (9.84%) DNS
21 44 (9.84%) Windows 8
22 42 (9.40%) Microsoft Certification
22 42 (9.40%) Kalman Filter
22 42 (9.40%) Analytical Skills
23 41 (9.17%) MCP
23 41 (9.17%) VMware
24 39 (8.72%) LAN

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 24 December 2014, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 82 (18.34%) MS Exchange
2 36 (8.05%) Exchange Server 2007
3 33 (7.38%) SharePoint
4 17 (3.80%) Exchange Server 2010
5 13 (2.91%) Exchange Server 2003
6 11 (2.46%) IBM Notes
7 9 (2.01%) Blackberry Enterprise Server
7 9 (2.01%) SharePoint 2010
7 9 (2.01%) Lync
8 6 (1.34%) Moodle
9 4 (0.89%) Apache
9 4 (0.89%) Tomcat
10 3 (0.67%) IBM HTTP Server
10 3 (0.67%) Oracle HTTP Server
10 3 (0.67%) WebSphere
11 1 (0.22%) WorkSite
11 1 (0.22%) Exchange Server 2013
11 1 (0.22%) IIS
Applications
1 220 (49.22%) MS Office
2 147 (32.89%) MS Excel
3 14 (3.13%) MS PowerPoint
4 2 (0.45%) MS Visio
5 1 (0.22%) MS Project
Business Applications
1 8 (1.79%) Remedy ITSM
2 5 (1.12%) Agresso
3 1 (0.22%) SAP Oil and Gas
Cloud Services
1 6 (1.34%) Office 365
2 3 (0.67%) Microsoft Azure
3 1 (0.22%) SaaS
Communications & Networking
1 65 (14.54%) Internet
2 58 (12.98%) WAN
3 44 (9.84%) DNS
4 39 (8.72%) LAN
5 35 (7.83%) Firewall
6 29 (6.49%) TCP/IP
7 27 (6.04%) DHCP
8 26 (5.82%) Broadband
9 25 (5.59%) VoIP
10 24 (5.37%) VPN
11 23 (5.15%) SAN
12 14 (3.13%) ADSL
13 13 (2.91%) Ethernet
13 13 (2.91%) Wireless
14 7 (1.57%) SSL
14 7 (1.57%) Cisco ASA
14 7 (1.57%) FWSM
15 5 (1.12%) Cisco IPT
16 4 (0.89%) PBX
16 4 (0.89%) MPLS
Database & Business Intelligence
1 3 (0.67%) DB2
1 3 (0.67%) Data Warehouse
2 2 (0.45%) SQL Server
3 1 (0.22%) Data Mining
3 1 (0.22%) Oracle Database 10g
3 1 (0.22%) SQL Server 2000
3 1 (0.22%) Oracle Database
Development Applications
1 2 (0.45%) Team Foundation Server
General
1 56 (12.53%) Finance
2 38 (8.50%) Telecoms
3 12 (2.68%) Retail
4 9 (2.01%) Legal
5 7 (1.57%) Banking
6 4 (0.89%) French Language
6 4 (0.89%) German Language
6 4 (0.89%) Spanish Language
7 3 (0.67%) Italian Language
8 2 (0.45%) Norwegian Language
8 2 (0.45%) Law
8 2 (0.45%) Manufacturing
8 2 (0.45%) Financial Institution
8 2 (0.45%) Danish Language
8 2 (0.45%) Finnish Language
9 1 (0.22%) Electronics
9 1 (0.22%) Pharmaceutical
9 1 (0.22%) Advertising
9 1 (0.22%) Automotive
9 1 (0.22%) Billing
Libraries, Frameworks & Software Standards
1 4 (0.89%) Flash
2 3 (0.67%) WebSphere MQ
2 3 (0.67%) J2EE
2 3 (0.67%) CSS
3 2 (0.45%) .NET
4 1 (0.22%) HTML
4 1 (0.22%) Hibernate
4 1 (0.22%) Mason
4 1 (0.22%) WAP
Miscellaneous
1 42 (9.40%) Analytical Skills
2 36 (8.05%) Blackberry
3 21 (4.70%) Thin Client
3 21 (4.70%) Fat Client
4 16 (3.58%) Video Conferencing
5 11 (2.46%) EPoS
6 9 (2.01%) Management Information System
7 8 (1.79%) Computer Science
7 8 (1.79%) Smartphone
7 8 (1.79%) Performance Metrics
7 8 (1.79%) iPhone
8 6 (1.34%) IVR
9 5 (1.12%) FMCG
10 4 (0.89%) PDA
10 4 (0.89%) Statistics
10 4 (0.89%) Informatics
11 3 (0.67%) Mobile Computing
12 2 (0.45%) Enterprise Software
12 2 (0.45%) CMDB
12 2 (0.45%) AS400
Operating Systems
1 245 (54.81%) Windows
2 145 (32.44%) Windows 7
3 81 (18.12%) Windows XP
4 44 (9.84%) Windows 8
5 35 (7.83%) Windows Server 2008
6 25 (5.59%) Windows Server 2003
7 23 (5.15%) Windows Server 2012
8 18 (4.03%) Windows Vista
9 7 (1.57%) Mac OS X
9 7 (1.57%) Mac OS
10 6 (1.34%) UNIX
11 2 (0.45%) Linux
12 1 (0.22%) Windows 2000
12 1 (0.22%) VMS
12 1 (0.22%) Apple iOS
Processes & Methodologies
1 242 (54.14%) ITIL
2 70 (15.66%) Service Management
3 69 (15.44%) Incident Management
4 54 (12.08%) Service Delivery
4 54 (12.08%) ITSM
5 42 (9.40%) Kalman Filter
6 25 (5.59%) Change Management
7 15 (3.36%) Problem Management
8 13 (2.91%) ITIL V3
8 13 (2.91%) Network Monitoring
9 12 (2.68%) Root Cause Analysis
10 10 (2.24%) Continuous Improvement
10 10 (2.24%) Time Management
10 10 (2.24%) Mentoring
11 8 (1.79%) Line Management
11 8 (1.79%) Analytics
12 7 (1.57%) Service Desk Management
12 7 (1.57%) Project Planning
12 7 (1.57%) Project Management
12 7 (1.57%) Workflow
Programming Languages
1 19 (4.25%) C
2 17 (3.80%) SQL
3 5 (1.12%) T-SQL
4 3 (0.67%) Shell Script
4 3 (0.67%) AWK
4 3 (0.67%) Korn
4 3 (0.67%) Bash Shell
4 3 (0.67%) sed
4 3 (0.67%) C#
4 3 (0.67%) Java
5 1 (0.22%) JavaScript
5 1 (0.22%) PL/SQL
Qualifications
1 49 (10.96%) CCNA
1 49 (10.96%) Cisco Certification
2 42 (9.40%) Microsoft Certification
3 41 (9.17%) MCP
4 36 (8.05%) Security Cleared
5 28 (6.26%) MCSA
5 28 (6.26%) A+ Certification
6 27 (6.04%) SC Cleared
7 25 (5.59%) MCITP
8 22 (4.92%) MCSE
9 21 (4.70%) MCTS
10 16 (3.58%) Degree
11 15 (3.36%) ITIL Foundation Certificate
12 13 (2.91%) MCDST
13 12 (2.68%) ITIL Certification
14 10 (2.24%) Network+ Certification
14 10 (2.24%) DV Cleared
15 7 (1.57%) HND
16 6 (1.34%) MOS
17 4 (0.89%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 114 (25.50%) SLA
2 2 (0.45%) ISO/IEC 27001
3 1 (0.22%) QA
3 1 (0.22%) ISO 9001
System Software
1 187 (41.83%) Active Directory
2 38 (8.50%) VMware Infrastructure
3 33 (7.38%) XenApp
4 23 (5.15%) Terminal Services
5 10 (2.24%) Hyper-V
6 9 (2.01%) Citrix Presentation Server
6 9 (2.01%) XenDesktop
7 5 (1.12%) Firmware
8 3 (0.67%) Tivoli Directory Server
9 1 (0.22%) XenServer
Systems Management
1 30 (6.71%) SCCM
2 29 (6.49%) Backup Exec
3 24 (5.37%) Norton AntiVirus
4 9 (2.01%) SCOM
5 3 (0.67%) Cisco UCCX
5 3 (0.67%) SCSM
5 3 (0.67%) Tivoli
6 2 (0.45%) DameWare
7 1 (0.22%) Nagios
Vendors
1 224 (50.11%) Microsoft
2 87 (19.46%) Citrix
3 51 (11.41%) Cisco
4 48 (10.74%) HP
5 41 (9.17%) VMware
6 36 (8.05%) Symantec
7 26 (5.82%) Juniper
8 22 (4.92%) Veeam
9 19 (4.25%) Remedy
10 14 (3.13%) CheckPoint
11 13 (2.91%) Avaya
12 11 (2.46%) Lotus
12 11 (2.46%) Dell
12 11 (2.46%) SolarWinds
13 9 (2.01%) BT
13 9 (2.01%) Apple
13 9 (2.01%) BMC
14 8 (1.79%) Business Objects
14 8 (1.79%) SAP
14 8 (1.79%) SonicWALL
Milton Keynes, Buckinghamshire
Cooper Lomaz Recruitment Ltd
Salary: £30k - 38k per year
Posted: 22 hours ago
Woking, Surrey
Global Technology Solutions Ltd
Salary: £20000 - £24000 per annum
Posted: Yesterday
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £19000 - £23000 per annum + Benefits+Training
Posted: Yesterday
Surrey
Coal IT Services
Salary: From £20,000 to £23,000 per annum plus 30% benefits package (excellent
Posted: Yesterday
Surrey
Clearwater People Solutions
Salary: £22000 - £23500 Per Annum plus 25 days holiday & excellent b
Posted: 2 days ago
Reading, Berkshire
People Source Consulting
Salary: £25000 per annum
Posted: 2 days ago
Surrey
Marcus Donald People
Salary: £25000 - £28000 per annum
Posted: 2 days ago
Milton Keynes
Blue Town Online
Salary: £17k - 24.5k per year
Posted: 2 days ago
Chatham, Kent
Forman Computer Staff
Salary: Up to £20,000 per annum
Posted: 3 days ago
Farnborough, Hampshire
Harvey Nash plc
Salary: £30000 - £34000 per annum
Posted: 6 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £20000 - £22000 per annum + ben+training
Posted: 6 days ago
Canterbury, Kent, South East
Canterbury Christ Church University
Salary: £25,513 to £27,864 per annum
Posted: 13 days ago
High Wycombe, Buckinghamshire
Allied Worldwide
Salary: Unspecified
Posted: 17 days ago
Reigate
Interquest - IQ ERP
Salary: £20000 - £23500 per annum + Life Assurance, Pension, 25 days leave
Posted: 19 days ago
Farnborough
Hays IT - Uk Posting account
Salary: £18000.00 - £25000.00 per annum
Posted: 21 days ago