The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Service Analyst
Rank 232 241 284
Rank change year-on-year
+9 +43
Permanent jobs requiring a Service Analyst 237 189 149
As % of all permanent IT jobs located in the South East 1.17% 0.91% 0.73%
As % of the Job Titles category 1.23% 0.96% 0.77%
Number of salaries quoted 210 171 134
Average salary £21,750 £22,500 £22,500
Average salary % change year-on-year
-3.33% -
90% offered a salary of more than £19,500 £19,000 £20,000
10% offered a salary of more than £27,750 £29,000 £28,700
UK excluding London average salary £22,000 £22,000 £22,500
% change year-on-year
- -2.22%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19277 19662 19473
As % of all permanent IT jobs located in the South East 95.18% 94.63% 95.13%
Number of salaries quoted 15741 15577 16420
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £26,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South East region.

Service Analyst Salary Trend in the South East

Service Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Analyst across the South East region over the 3 months to 5 March 2015.

Service Analyst Salary Histogram in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +14 78 £21,750 -5.43% 3
Hampshire 0 54 £21,500 +3.61% 8
Buckinghamshire +44 49 £23,000 +4.54% 3
Berkshire -7 25 £21,000 -10.63% 3
West Sussex -5 8 £19,000 -9.52% 4
East Sussex -25 7 £24,000 +12.94% 1
Kent -8 6 £25,000 +4.16% 3
Oxfordshire +10 5 £20,400 -18.40% 1
Middlesex - 4 £24,500 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 5 March 2015, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 284 (60.30%) Windows
2 260 (55.20%) Microsoft
3 247 (52.44%) ITIL
4 240 (50.96%) MS Office
5 206 (43.74%) Active Directory
6 171 (36.31%) Windows 7
7 161 (34.18%) MS Excel
8 140 (29.72%) SLA
9 101 (21.44%) Citrix
10 97 (20.59%) MS Exchange
11 95 (20.17%) Windows XP
12 84 (17.83%) Incident Management
13 77 (16.35%) Service Management
14 69 (14.65%) WAN
15 62 (13.16%) Internet
16 58 (12.31%) Service Delivery
17 56 (11.89%) DNS
17 56 (11.89%) HP
18 53 (11.25%) Windows 8
19 52 (11.04%) Blackberry
20 50 (10.62%) LAN
21 49 (10.40%) Cisco Certification
21 49 (10.40%) CCNA
22 47 (9.98%) Cisco
22 47 (9.98%) VMware
22 47 (9.98%) XenApp
23 46 (9.77%) Analytical Skills
24 45 (9.55%) ITSM
24 45 (9.55%) TCP/IP
25 44 (9.34%) MCP

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 5 March 2015, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 97 (20.59%) MS Exchange
2 33 (7.01%) Exchange Server 2007
3 25 (5.31%) Exchange Server 2010
4 23 (4.88%) SharePoint
5 20 (4.25%) Exchange Server 2003
6 16 (3.40%) IBM Notes
7 10 (2.12%) Blackberry Enterprise Server
8 6 (1.27%) Lync
9 4 (0.85%) Exchange Server 2000
10 2 (0.42%) SharePoint 2010
10 2 (0.42%) WorkSite
10 2 (0.42%) Exchange Server 2013
11 1 (0.21%) Moodle
Applications
1 240 (50.96%) MS Office
2 161 (34.18%) MS Excel
3 26 (5.52%) MS PowerPoint
4 2 (0.42%) MS Visio
5 1 (0.21%) MS Project
Business Applications
1 10 (2.12%) Agresso
2 4 (0.85%) Remedy ITSM
3 2 (0.42%) assyst
Cloud Services
1 1 (0.21%) Office 365
1 1 (0.21%) SaaS
Communications & Networking
1 69 (14.65%) WAN
2 62 (13.16%) Internet
3 56 (11.89%) DNS
4 50 (10.62%) LAN
5 45 (9.55%) TCP/IP
6 41 (8.70%) DHCP
7 40 (8.49%) Firewall
8 27 (5.73%) SAN
9 24 (5.10%) VPN
9 24 (5.10%) VoIP
10 18 (3.82%) Broadband
11 13 (2.76%) SSL
12 11 (2.34%) Wireless
13 8 (1.70%) Cisco IPT
14 3 (0.64%) Wi-Fi
14 3 (0.64%) Intranet
15 2 (0.42%) Ethernet
15 2 (0.42%) PPP
15 2 (0.42%) ADSL
15 2 (0.42%) IP Telephony
Database & Business Intelligence
1 1 (0.21%) BusinessObjects
Development Applications
1 1 (0.21%) JIRA
General
1 43 (9.13%) Finance
2 23 (4.88%) Telecoms
3 10 (2.12%) Retail
4 5 (1.06%) Banking
5 4 (0.85%) Manufacturing
6 3 (0.64%) Law
6 3 (0.64%) Legal
7 2 (0.42%) Financial Institution
7 2 (0.42%) Electronics
7 2 (0.42%) Advertising
7 2 (0.42%) Billing
8 1 (0.21%) French Language
8 1 (0.21%) German Language
8 1 (0.21%) Spanish Language
8 1 (0.21%) Automotive
8 1 (0.21%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (0.85%) Flash
2 2 (0.42%) HTML
2 2 (0.42%) CSS
3 1 (0.21%) Mason
3 1 (0.21%) EDI
3 1 (0.21%) WAP
Miscellaneous
1 52 (11.04%) Blackberry
2 46 (9.77%) Analytical Skills
3 27 (5.73%) Thin Client
3 27 (5.73%) Fat Client
4 14 (2.97%) Video Conferencing
5 10 (2.12%) Management Information System
5 10 (2.12%) Computer Science
6 9 (1.91%) iPhone
6 9 (1.91%) EPoS
7 6 (1.27%) CMDB
8 5 (1.06%) FMCG
9 4 (0.85%) Handset
9 4 (0.85%) Smartphone
9 4 (0.85%) Mobile Computing
9 4 (0.85%) Performance Metrics
10 3 (0.64%) PDA
11 2 (0.42%) AS400
11 2 (0.42%) Visualisation
11 2 (0.42%) Enterprise Software
12 1 (0.21%) Mobile App
Operating Systems
1 284 (60.30%) Windows
2 171 (36.31%) Windows 7
3 95 (20.17%) Windows XP
4 53 (11.25%) Windows 8
5 43 (9.13%) Windows Server 2008
6 34 (7.22%) Windows Server 2003
7 27 (5.73%) Windows Vista
8 12 (2.55%) Windows Server 2012
9 11 (2.34%) Mac OS
10 6 (1.27%) Mac OS X
11 4 (0.85%) Apple iOS
11 4 (0.85%) Windows 2000 Server
12 2 (0.42%) Linux
13 1 (0.21%) Android
13 1 (0.21%) UNIX
Processes & Methodologies
1 247 (52.44%) ITIL
2 84 (17.83%) Incident Management
3 77 (16.35%) Service Management
4 58 (12.31%) Service Delivery
5 45 (9.55%) ITSM
6 42 (8.92%) Kalman Filter
7 27 (5.73%) Change Management
8 16 (3.40%) Problem Management
9 11 (2.34%) Service Desk Management
9 11 (2.34%) Project Planning
10 10 (2.12%) Root Cause Analysis
11 9 (1.91%) Mentoring
12 7 (1.49%) Time Management
12 7 (1.49%) E-Commerce
13 6 (1.27%) Migration
13 6 (1.27%) Line Management
13 6 (1.27%) Analytics
13 6 (1.27%) Network Monitoring
14 5 (1.06%) Continuous Improvement
14 5 (1.06%) Knowledge Management
Programming Languages
1 16 (3.40%) SQL
2 6 (1.27%) C
3 4 (0.85%) T-SQL
4 1 (0.21%) JavaScript
4 1 (0.21%) PHP
Qualifications
1 49 (10.40%) Cisco Certification
1 49 (10.40%) CCNA
2 44 (9.34%) MCP
3 35 (7.43%) A+ Certification
4 34 (7.22%) Microsoft Certification
5 32 (6.79%) Security Cleared
6 24 (5.10%) ITIL Foundation Certificate
7 23 (4.88%) ITIL Certification
8 22 (4.67%) SC Cleared
9 19 (4.03%) MCITP
10 15 (3.18%) Degree
11 14 (2.97%) MCDST
12 10 (2.12%) VCP4
13 9 (1.91%) DV Cleared
13 9 (1.91%) MCTS
13 9 (1.91%) MCSE
13 9 (1.91%) MCSA
14 8 (1.70%) HND
15 3 (0.64%) SAP Certification
16 2 (0.42%) Network+ Certification
Quality Assurance & Compliance
1 140 (29.72%) SLA
2 3 (0.64%) ISO/IEC 27001
2 3 (0.64%) ISO 9001
System Software
1 206 (43.74%) Active Directory
2 47 (9.98%) XenApp
3 44 (9.34%) VMware Infrastructure
4 30 (6.37%) Terminal Services
5 16 (3.40%) Citrix Presentation Server
5 16 (3.40%) XenDesktop
5 16 (3.40%) Hyper-V
6 1 (0.21%) vSphere
Systems Management
1 38 (8.07%) Backup Exec
2 32 (6.79%) SCCM
3 26 (5.52%) Norton AntiVirus
4 6 (1.27%) DameWare
5 3 (0.64%) SCOM
5 3 (0.64%) ZENworks
6 1 (0.21%) Tivoli
6 1 (0.21%) Tivoli Storage Manager
Vendors
1 260 (55.20%) Microsoft
2 101 (21.44%) Citrix
3 56 (11.89%) HP
4 47 (9.98%) Cisco
4 47 (9.98%) VMware
5 40 (8.49%) Symantec
6 26 (5.52%) Veeam
7 16 (3.40%) Lotus
8 15 (3.18%) Juniper
9 13 (2.76%) SonicWALL
9 13 (2.76%) Apple
10 12 (2.55%) Remedy
10 12 (2.55%) Dell
11 7 (1.49%) Kaseya
11 7 (1.49%) SAP
11 7 (1.49%) Avaya
12 5 (1.06%) Business Objects
13 3 (0.64%) CheckPoint
14 2 (0.42%) BMC
14 2 (0.42%) McAfee
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Salary: £40000.00 - £45000.00 per annum
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Posted: Yesterday
Guildford, Surrey
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Salary: £20000 - £27200 per annum + Package
Posted: Yesterday
Reading, Berkshire
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Salary: £18700 - £20700 per annum
Posted: 2 days ago
Hampshire
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Salary: £20000 - £21500 per week
Posted: 3 days ago
Kent
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Salary: From £20,000 to £30,000 per annum + Bens + Bonus
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West Sussex
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Posted: 5 days ago
Surrey
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