The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Analyst
Rank 267 254 243
Rank change year-on-year
-13 -11
Permanent jobs requiring a Service Analyst 185 209 192
As % of all permanent IT jobs located in the South East 0.89% 0.94% 0.90%
As % of the Job Titles category 0.94% 0.99% 0.95%
Number of salaries quoted 171 173 170
Average salary £22,500 £22,500 £21,500
Average salary % change year-on-year
- +4.65%
90% offered a salary of more than £19,000 £19,000 £17,500
10% offered a salary of more than £28,000 £32,500 £27,000
UK excluding London average salary £22,000 £22,500 £21,000
% change year-on-year
-2.22% +7.14%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19717 21123 20195
As % of all permanent IT jobs located in the South East 94.62% 94.88% 95.13%
Number of salaries quoted 16358 16603 16647
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £61,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the South East region.

Service Analyst Salary Trend in the South East

Service Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Analyst across the South East region over the 3 months to 28 August 2015.

Service Analyst Salary Histogram in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +6 50 £22,500 -6.25% 5
Hampshire +4 49 £20,250 -2.40% 9
Buckinghamshire +16 42 £25,000 +3.09% 4
Berkshire -10 22 £25,000 - 3
West Sussex -11 13 £24,000 +6.66% 1
East Sussex +10 4 £21,750 +2.35%
Kent +3 4 £25,000 +11.11% 1
Oxfordshire -6 1 £20,500 -37.87%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 28 August 2015, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 245 (60.34%) Windows
2 218 (53.69%) Microsoft
3 191 (47.04%) ITIL
4 181 (44.58%) MS Office
5 160 (39.41%) Active Directory
6 159 (39.16%) MS Excel
7 129 (31.77%) Windows 7
8 117 (28.82%) SLA
9 81 (19.95%) Incident Management
10 74 (18.23%) Service Management
11 73 (17.98%) MS Exchange
12 58 (14.29%) Windows XP
13 53 (13.05%) MCP
13 53 (13.05%) Windows 8
13 53 (13.05%) Security Cleared
14 50 (12.32%) VMware
15 49 (12.07%) WAN
16 48 (11.82%) LAN
17 45 (11.08%) Microsoft Certification
18 41 (10.10%) Finance
19 39 (9.61%) Windows Server 2003
20 37 (9.11%) Service Delivery
21 36 (8.87%) VMware Infrastructure
21 36 (8.87%) Exchange Server 2010
22 35 (8.62%) SC Cleared
22 35 (8.62%) Degree
23 34 (8.37%) SCCM
24 30 (7.39%) Computer Science
25 28 (6.90%) Windows Server 2008
25 28 (6.90%) Citrix

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 28 August 2015, IT jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 73 (17.98%) MS Exchange
2 36 (8.87%) Exchange Server 2010
3 26 (6.40%) Exchange Server 2007
4 19 (4.68%) SharePoint
4 19 (4.68%) Exchange Server 2003
5 11 (2.71%) Exchange Server 2000
6 8 (1.97%) Exchange Server 2013
7 6 (1.48%) Lync
8 2 (0.49%) Drupal
9 1 (0.25%) SharePoint 2010
9 1 (0.25%) JBoss
9 1 (0.25%) IBM Notes
Applications
1 181 (44.58%) MS Office
2 159 (39.16%) MS Excel
3 17 (4.19%) MS PowerPoint
4 2 (0.49%) MS Visio
Business Applications
1 3 (0.74%) Remedy ITSM
2 2 (0.49%) Dynamics CRM
3 1 (0.25%) SAP CCM
3 1 (0.25%) SAP ERP
3 1 (0.25%) SAP Oil and Gas
Cloud Services
1 9 (2.22%) Office 365
2 4 (0.99%) Amazon AWS
3 3 (0.74%) SaaS
Communications & Networking
1 49 (12.07%) WAN
2 48 (11.82%) LAN
3 24 (5.91%) Firewall
4 16 (3.94%) Internet
5 15 (3.69%) TCP/IP
6 14 (3.45%) VoIP
6 14 (3.45%) DNS
7 12 (2.96%) VPN
8 10 (2.46%) WebEx
9 8 (1.97%) SSL
9 8 (1.97%) SAN
10 6 (1.48%) DHCP
11 4 (0.99%) Wireless
12 2 (0.49%) MPLS
12 2 (0.49%) H.323
12 2 (0.49%) CTI
12 2 (0.49%) ADSL
12 2 (0.49%) PBX
12 2 (0.49%) Telepresence
12 2 (0.49%) VLAN
Database & Business Intelligence
1 7 (1.72%) SQL Server
1 7 (1.72%) Relational Database
2 2 (0.49%) Crystal Reports
2 2 (0.49%) SAP BW
3 1 (0.25%) DB2
Development Applications
1 4 (0.99%) InstallShield
1 4 (0.99%) Yeoman
General
1 41 (10.10%) Finance
2 18 (4.43%) Retail
3 17 (4.19%) Telecoms
4 6 (1.48%) Manufacturing
5 5 (1.23%) Publishing
5 5 (1.23%) French Language
5 5 (1.23%) German Language
6 3 (0.74%) Back Office
6 3 (0.74%) Law
6 3 (0.74%) Marketing
7 2 (0.49%) Legal
7 2 (0.49%) Aerospace
7 2 (0.49%) Advertising
8 1 (0.25%) Banking
8 1 (0.25%) Billing
8 1 (0.25%) Automotive
8 1 (0.25%) Electronics
8 1 (0.25%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 5 (1.23%) HTML
1 5 (1.23%) CSS
1 5 (1.23%) XML
1 5 (1.23%) Application Packaging
2 4 (0.99%) COM
3 2 (0.49%) JSP
3 2 (0.49%) Ajax
4 1 (0.25%) EDI
4 1 (0.25%) Web Services
Miscellaneous
1 30 (7.39%) Computer Science
2 23 (5.67%) Analytical Skills
3 22 (5.42%) EPoS
4 15 (3.69%) Blackberry
5 12 (2.96%) Management Information System
6 10 (2.46%) Thin Client
6 10 (2.46%) Fat Client
7 6 (1.48%) iPad
8 4 (0.99%) iPhone
8 4 (0.99%) User Experience
9 3 (0.74%) Video Conferencing
10 2 (0.49%) Client/Server
10 2 (0.49%) Enterprise Storage
10 2 (0.49%) Performance Metrics
10 2 (0.49%) Data Centre
11 1 (0.25%) Statistics
11 1 (0.25%) FMCG
11 1 (0.25%) DTV
11 1 (0.25%) LIMS
Operating Systems
1 245 (60.34%) Windows
2 129 (31.77%) Windows 7
3 58 (14.29%) Windows XP
4 53 (13.05%) Windows 8
5 39 (9.61%) Windows Server 2003
6 28 (6.90%) Windows Server 2008
7 27 (6.65%) Windows Server 2012
8 21 (5.17%) Linux
9 13 (3.20%) Windows Vista
10 11 (2.71%) Windows 2000 Server
11 7 (1.72%) UNIX
12 2 (0.49%) Windows Mobile
13 1 (0.25%) Mac OS X
13 1 (0.25%) AIX
13 1 (0.25%) Mac OS
Processes & Methodologies
1 191 (47.04%) ITIL
2 81 (19.95%) Incident Management
3 74 (18.23%) Service Management
4 37 (9.11%) Service Delivery
5 27 (6.65%) Problem Management
6 23 (5.67%) Service Desk Management
7 22 (5.42%) ITSM
8 21 (5.17%) Change Management
9 18 (4.43%) Continuous Improvement
10 14 (3.45%) Mentoring
11 8 (1.97%) Microsoft Office Automation
11 8 (1.97%) Office Automation
11 8 (1.97%) Software Deployment
11 8 (1.97%) CRM
11 8 (1.97%) Configuration Management
12 7 (1.72%) Project Management
12 7 (1.72%) Software Testing
12 7 (1.72%) Time Management
13 5 (1.23%) Data Protection
13 5 (1.23%) Network Monitoring
Programming Languages
1 14 (3.45%) SQL
2 5 (1.23%) JavaScript
3 1 (0.25%) Java
Qualifications
1 53 (13.05%) MCP
1 53 (13.05%) Security Cleared
2 45 (11.08%) Microsoft Certification
3 35 (8.62%) Degree
3 35 (8.62%) SC Cleared
4 27 (6.65%) MCITP
5 20 (4.93%) A+ Certification
6 17 (4.19%) Cisco Certification
7 16 (3.94%) MCSE
7 16 (3.94%) MCTS
8 15 (3.69%) MCDST
8 15 (3.69%) ITIL Certification
8 15 (3.69%) CCNA
9 14 (3.45%) ITIL Foundation Certificate
10 7 (1.72%) MCSA
11 3 (0.74%) SAP Certification
11 3 (0.74%) MOS
12 2 (0.49%) HND
13 1 (0.25%) CCNP
Quality Assurance & Compliance
1 117 (28.82%) SLA
2 6 (1.48%) ISO/IEC 27001
3 5 (1.23%) ISO 9001
4 2 (0.49%) HL7
4 2 (0.49%) JSP 440
5 1 (0.25%) QA
System Software
1 160 (39.41%) Active Directory
2 36 (8.87%) VMware Infrastructure
3 27 (6.65%) Hyper-V
4 4 (0.99%) XenApp
4 4 (0.99%) vSphere
5 3 (0.74%) KVM
5 3 (0.74%) Terminal Services
5 3 (0.74%) XenServer
Systems Management
1 34 (8.37%) SCCM
2 9 (2.22%) Backup Exec
3 4 (0.99%) SCSM
3 4 (0.99%) SCOM
4 2 (0.49%) SCVMM
4 2 (0.49%) Tivoli
4 2 (0.49%) Tivoli Storage Manager
4 2 (0.49%) WSUS
5 1 (0.25%) Nagios
5 1 (0.25%) Norton AntiVirus
5 1 (0.25%) NetBackup
5 1 (0.25%) CA Spectrum
Vendors
1 218 (53.69%) Microsoft
2 50 (12.32%) VMware
3 28 (6.90%) Cisco
3 28 (6.90%) Citrix
4 13 (3.20%) SAP
5 12 (2.96%) HP
6 10 (2.46%) Symantec
6 10 (2.46%) Remedy
7 9 (2.22%) Dell
8 8 (1.97%) Apple
8 8 (1.97%) SonicWALL
9 7 (1.72%) Avaya
9 7 (1.72%) IBM
10 6 (1.48%) BT
11 5 (1.23%) ServiceNow
11 5 (1.23%) Dell KACE
11 5 (1.23%) Adobe
12 4 (0.99%) Oracle
13 3 (0.74%) JD Edwards
13 3 (0.74%) McAfee
Hampshire
LA International
Salary: £26500 - £33000 per annum + Excellent Benefits
Posted: Yesterday
Southampton, Hampshire
Amicus ITS
Salary: £20,000 per annum plus shift allowance of 15% of basic annual salary
Posted: Yesterday
Camberley, Surrey
Imperative People
Salary: £20000.00 - £24000.00 per annum + bens
Posted: 2 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £26500 - £33000 per annum + Benefits
Posted: 2 days ago
Portsmouth, Hampshire
Sopra Steria Recruitment
Salary: From £22,000 to £25,000 per annum Flexible Benefits
Posted: 3 days ago
Horsham, West Sussex
Cyber Team
Salary: From £20,000 to £25,000 per annum
Posted: 3 days ago
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £30000.00 per annum + benefits
Posted: 3 days ago
Staines, Middlesex
Experis Ltd
Salary: £20000 - £28000 per annum
Posted: 3 days ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000 - £25000 per annum + Benefits
Posted: 4 days ago
West Malling, Kent
Clearwater People Solutions
Salary: £20000 - £25000 Per Annum
Posted: 4 days ago
Farnborough, Hampshire
Global Technology Solutions Ltd
Salary: £25000 per annum
Posted: 5 days ago
Redhill, Surrey
Zorba Consulting Limited
Salary: £20k - 26k per year + benefits
Posted: 6 days ago
Reading
Nigel Frank International Limited - Newcastle
Posted: 9 days ago
Fareham
Deerfoot IT
Salary: £18000 - £23000 per annum
Posted: 10 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: £25,000 to £29,000 per annum + 29 days + share ops scheme + pension
Posted: 12 days ago
Milton Keynes
Hays IT - Uk Posting account
Salary: £24000.00 per annum + 15% shift allowance
Posted: 19 days ago
Milton Keynes
Hays IT - Uk Posting account
Salary: £13.00 per hour + £23,000 per annum once permanent
Posted: 22 days ago
Milton Keynes
Bluetownonline Ltd
Salary: £18k - 24.5k per year
Posted: 24 days ago