The first table below looks at the demand for SLA skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Leeds region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Level Agreement (SLA)
Rank 57 55 68
Rank change year-on-year
-2 +13
Permanent jobs citing SLA 100 88 53
As % of all permanent IT jobs located in Leeds 3.849% 4.219% 2.865%
As % of the Quality Assurance & Compliance category 26.18% 33.46% 36.81%
Number of salaries quoted 93 65 50
Average salary £28,000 £35,000 £35,000
Average salary % change year-on-year
-20.00% -
90% offered a salary of more than £18,000 £21,500 £19,000
10% offered a salary of more than £47,100 £45,000 £45,250
UK excluding London average salary £36,000 £36,000 £36,000
All Quality Assurance & Compliance
Leeds
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
382 263 144
As % of all permanent IT jobs located in Leeds 14.70% 12.61% 7.784%
Number of salaries quoted 327 227 128
Average salary £35,000 £37,000 £35,000
Average salary % change year-on-year
-5.40% +5.71%
90% offered a salary of more than £22,000 £24,000 £22,350
10% offered a salary of more than £55,000 £50,000 £45,000
UK excluding London average salary £40,000 £40,000 £41,000
% change year-on-year
- -2.43%
SLA
West Yorkshire

SLA
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Leeds region as a proportion of the total demand within the Quality Assurance & Compliance category.

Leeds SLA Jobs Demand Trend

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Leeds region.

Leeds SLA Salary Trend

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA across the Leeds region over the 3 months to 24 May 2013.

Leeds SLA Salary Histogram

SLA
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Leeds region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 98 (46.23%) Windows
2 90 (42.45%) ITIL
3 82 (38.68%) Microsoft
4 65 (30.66%) Active Directory
5 48 (22.64%) SQL Server
5 48 (22.64%) MS Exchange
6 47 (22.17%) MS Excel
7 41 (19.34%) Windows Server 2008
8 40 (18.87%) SQL
9 34 (16.04%) Firewall
10 33 (15.57%) VMware
10 33 (15.57%) UNIX
10 33 (15.57%) Windows Server 2003
11 32 (15.09%) Microsoft Certification
12 30 (14.15%) Linux
13 29 (13.68%) Finance
14 26 (12.26%) IIS
14 26 (12.26%) MS Office
14 26 (12.26%) Citrix
14 26 (12.26%) Internet
15 24 (11.32%) Windows XP
16 23 (10.85%) Web Services
16 23 (10.85%) VMware Infrastructure
17 22 (10.38%) Exchange Server 2007
17 22 (10.38%) Change Control
18 21 (9.906%) Service Management
18 21 (9.906%) XML
19 20 (9.434%) MCP
19 20 (9.434%) Project Management
19 20 (9.434%) SQL Server 2005

SLA
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Leeds region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Development
1 23 (10.85%) Web Services
2 21 (9.906%) XML
3 16 (7.547%) WSDL
3 16 (7.547%) SOAP
4 14 (6.604%) .NET
5 5 (2.358%) WebSphere
6 4 (1.887%) HTML
6 4 (1.887%) CSS
6 4 (1.887%) JSP
7 2 (0.943%) ASP
7 2 (0.943%) J2EE
8 1 (0.472%) STL
8 1 (0.472%) COM+
8 1 (0.472%) FIX Protocol
Application Platforms
1 48 (22.64%) MS Exchange
2 26 (12.26%) IIS
3 22 (10.38%) Exchange Server 2007
4 17 (8.019%) Exchange Server 2010
5 14 (6.604%) Apache
6 10 (4.717%) Blackberry Enterprise Server
7 9 (4.245%) Exchange Server 2003
8 8 (3.774%) Tomcat
9 7 (3.302%) SharePoint
10 5 (2.358%) ATG Dynamo
11 3 (1.415%) WebLogic
11 3 (1.415%) Office Communications Server
12 2 (0.943%) SharePoint 2010
12 2 (0.943%) SharePoint Server
12 2 (0.943%) Lotus Notes
13 1 (0.472%) SAS
13 1 (0.472%) Oracle Workflow
13 1 (0.472%) Lync
Applications
1 47 (22.17%) MS Excel
2 26 (12.26%) MS Office
3 5 (2.358%) MS PowerPoint
4 4 (1.887%) MS Visio
Business Applications
1 2 (0.943%) Oracle EBS
2 1 (0.472%) Oracle 11i
2 1 (0.472%) Oracle EBS R12
Communications & Networking
1 34 (16.04%) Firewall
2 26 (12.26%) Internet
3 18 (8.491%) VPN
3 18 (8.491%) SAN
4 13 (6.132%) NAS
5 10 (4.717%) LAN
6 7 (3.302%) WAN
7 6 (2.830%) TCP/IP
8 5 (2.358%) Cisco Nexus
8 5 (2.358%) Cisco ASA
9 4 (1.887%) Network Security
9 4 (1.887%) BIG-IP
9 4 (1.887%) SSL
10 3 (1.415%) DNS
11 2 (0.943%) Cisco IOS
11 2 (0.943%) Wireless
11 2 (0.943%) IPsec
11 2 (0.943%) WLAN
11 2 (0.943%) RIP
11 2 (0.943%) MPLS
Database & Business Intelligence
1 48 (22.64%) SQL Server
2 20 (9.434%) SQL Server 2005
2 20 (9.434%) SQL Server 2008
3 6 (2.830%) SQL Server Integration Services
3 6 (2.830%) SQL Server Reporting Services
3 6 (2.830%) Data Warehouse
3 6 (2.830%) RDBMS
4 5 (2.358%) Oracle 11g
5 4 (1.887%) MySQL
6 3 (1.415%) Oracle Reports
7 2 (0.943%) SQL Server 2000
8 1 (0.472%) Oracle 10g
8 1 (0.472%) Oracle 9i
8 1 (0.472%) Crystal Reports
8 1 (0.472%) SQL Server Analysis Services
Development Applications
1 2 (0.943%) Hudson
1 2 (0.943%) Subversion
1 2 (0.943%) Maven
1 2 (0.943%) JUnit
1 2 (0.943%) Oracle Forms
General
1 29 (13.68%) Finance
2 9 (4.245%) Legal
3 8 (3.774%) Marketing
4 4 (1.887%) Retail
5 1 (0.472%) Publishing
Job Titles
1 79 (37.26%) Analyst
2 44 (20.75%) Service Analyst
3 39 (18.40%) Support Analyst
4 37 (17.45%) Service Desk Analyst
5 22 (10.38%) Technical Support
6 17 (8.019%) Service Manager
7 14 (6.604%) Team Leader
8 13 (6.132%) Technical Support Analyst
8 13 (6.132%) Technical Analyst
9 12 (5.660%) Consultant
9 12 (5.660%) Help Desk Support
9 12 (5.660%) Support Engineer
10 10 (4.717%) Technical Consultant
10 10 (4.717%) Support Consultant
11 9 (4.245%) Service Desk Manager
11 9 (4.245%) Service Desk Team Leader
12 8 (3.774%) Website Manager
12 8 (3.774%) Applications Support
12 8 (3.774%) E-Commerce Manager
12 8 (3.774%) Technical Support Consultant
Miscellaneous
1 14 (6.604%) Clustering
1 14 (6.604%) Replication
2 12 (5.660%) Blackberry
3 10 (4.717%) Management Information System
3 10 (4.717%) Statistics
4 6 (2.830%) N-Tier
5 5 (2.358%) Client/Server
6 4 (1.887%) CMDB
7 3 (1.415%) NHS
7 3 (1.415%) Tandem
8 2 (0.943%) Fat Client
8 2 (0.943%) IaaS
8 2 (0.943%) SecurID
8 2 (0.943%) Thin Client
9 1 (0.472%) HP StorageWorks
9 1 (0.472%) Informatics
9 1 (0.472%) Mathematics
9 1 (0.472%) Computer Science
Operating Systems
1 98 (46.23%) Windows
2 41 (19.34%) Windows Server 2008
3 33 (15.57%) UNIX
3 33 (15.57%) Windows Server 2003
4 30 (14.15%) Linux
5 24 (11.32%) Windows XP
6 13 (6.132%) Windows 7
7 11 (5.189%) Windows Vista
8 5 (2.358%) Solaris
9 2 (0.943%) CentOS
9 2 (0.943%) Red Hat Enterprise Linux
9 2 (0.943%) Apple iOS
10 1 (0.472%) NetWare
10 1 (0.472%) HPUX
Processes & Methodologies
1 90 (42.45%) ITIL
2 22 (10.38%) Change Control
3 21 (9.906%) Service Management
4 20 (9.434%) Project Management
4 20 (9.434%) Problem Management
5 19 (8.962%) Service Delivery
6 18 (8.491%) Incident Management
7 14 (6.604%) Configuration Management
7 14 (6.604%) Agile Software Development
8 13 (6.132%) Root Cause Analysis
9 11 (5.189%) Time Management
10 10 (4.717%) User Acceptance Testing
10 10 (4.717%) Change Management
10 10 (4.717%) Workflow
11 9 (4.245%) Customer Insight
11 9 (4.245%) Analytics
12 8 (3.774%) User Experience Design
12 8 (3.774%) E-Commerce
12 8 (3.774%) CRM
13 6 (2.830%) Performance Management
Programming Languages
1 40 (18.87%) SQL
2 7 (3.302%) VB.NET
2 7 (3.302%) Java
3 6 (2.830%) T-SQL
3 6 (2.830%) Shell Script
4 5 (2.358%) C#
4 5 (2.358%) AWK
5 4 (1.887%) PowerShell
5 4 (1.887%) JavaScript
6 3 (1.415%) PL/SQL
7 2 (0.943%) VBA
8 1 (0.472%) Uniface
Qualifications
1 32 (15.09%) Microsoft Certification
2 20 (9.434%) MCP
3 18 (8.491%) Degree
4 15 (7.075%) ITIL Certification
5 11 (5.189%) Cisco Certification
6 7 (3.302%) MCSE
6 7 (3.302%) SC Cleared
6 7 (3.302%) Security Cleared
7 6 (2.830%) CTC Cleared
7 6 (2.830%) CCNP
7 6 (2.830%) CCNA
8 4 (1.887%) MCTS
9 2 (0.943%) HND
9 2 (0.943%) MCSA
10 1 (0.472%) Oracle Certification
10 1 (0.472%) PRINCE2 Certification
10 1 (0.472%) A+ Certification
10 1 (0.472%) CCDA
10 1 (0.472%) MCAD
10 1 (0.472%) MCSD
Quality Assurance & Compliance
1 4 (1.887%) ISO/IEC 27001
2 3 (1.415%) QA
3 2 (0.943%) COBIT
3 2 (0.943%) Sarbanes-Oxley
System Software
1 65 (30.66%) Active Directory
2 23 (10.85%) VMware Infrastructure
3 15 (7.075%) XenApp
4 9 (4.245%) VMware ESX
5 6 (2.830%) Terminal Server
6 5 (2.358%) vSphere
7 4 (1.887%) Hyper-V
7 4 (1.887%) Forefront TMG
8 2 (0.943%) Citrix Presentation Server
8 2 (0.943%) Oracle RAC
8 2 (0.943%) UAG
9 1 (0.472%) ISA Server
9 1 (0.472%) Terminal Services
9 1 (0.472%) NFS
9 1 (0.472%) Samba
9 1 (0.472%) XenServer
9 1 (0.472%) Microsoft Virtual Server
Systems Management
1 11 (5.189%) Norton AntiVirus
2 10 (4.717%) WSUS
3 6 (2.830%) OpenView
4 5 (2.358%) DameWare
4 5 (2.358%) Backup Exec
4 5 (2.358%) ServiceCenter
4 5 (2.358%) SCOM
5 3 (1.415%) SCCM
6 2 (0.943%) SolarWinds Orion
6 2 (0.943%) HP Data Protector
6 2 (0.943%) Cisco CUCM
6 2 (0.943%) McAfee ePO
6 2 (0.943%) Nagios
7 1 (0.472%) Oracle Enterprise Manager
7 1 (0.472%) HP NNM
7 1 (0.472%) OVSD
7 1 (0.472%) NetBackup
7 1 (0.472%) HP SIM
7 1 (0.472%) Symantec Enterprise Vault
7 1 (0.472%) Data Guard
Vendors
1 82 (38.68%) Microsoft
2 33 (15.57%) VMware
3 26 (12.26%) Citrix
4 19 (8.962%) Cisco
5 17 (8.019%) Symantec
6 13 (6.132%) NetApp
7 12 (5.660%) HP
8 11 (5.189%) CommVault
8 11 (5.189%) Oracle
9 10 (4.717%) Kaspersky
10 8 (3.774%) Remedy
11 5 (2.358%) CheckPoint
11 5 (2.358%) JBoss
11 5 (2.358%) ATG
11 5 (2.358%) Bomgar
11 5 (2.358%) F5
12 4 (1.887%) Red Hat
12 4 (1.887%) Apple
13 3 (1.415%) Lotus
13 3 (1.415%) SAP
Leeds, West Yorkshire
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18,000 - £23,000 (Depending on Experience) Cross Platform / Web / Linux / Windows / 24/7 / Call Logging / Apache / MySQL / IIS / MS SQL Server Technician / Junior System Administrator with experience...
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Salary: £18000 - £23000 per annum
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Salary: £25000 - £30000 per annum
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Salary: £35000 - £38000 per annum + excellent benefits
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Essential Skills: * Minimum 2 years active experience of using SQL Server/Oracle... - Table creation and maintenance requiring detailed data entry... * Development of fixes/changes utilising both SQL Server /...
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Salary: £28000 - £35000 per annum + strong benefits
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