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This section looks at the demand for Service Level Agreement (SLA) skills within the Leeds region with a comparison to our Quality Assurance & Compliance category. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 25 July 2008 with a comparison to the same period last year.

LinkService Level Agreement (SLA)
Location
3 months to 25 Jul 2008Same period last year
Rank8388
Rank change on same period last yearUp+5
Matching permanent IT job ads7280
As % of all UK permanent IT job ads sampled0.038 %0.033 %
As % of the category below37.11 %38.83 %
Salaries quoted6173
Average minimum salary£32,828£31,904
Average salary£34,444£33,034
% change on same period last year+4.26 %
Average maximum salary£36,061£34,164
UK excluding London average salary£33,763£35,624
% change on same period last year-5.22 %
Leeds IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
Leeds
Matching permanent IT job ads194206
As % of all UK permanent IT job ads sampled0.102 %0.084 %
Salaries quoted168178
Average minimum salary£37,966£35,740
Average salary£41,964£37,005
% change on same period last year+13.39 %
Average maximum salary£45,961£38,270
UK excluding London average salary£39,410£39,928
% change on same period last year-1.29 %
SLA West YorkshireSLA
West Yorkshire

SLA
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing SLA across the Leeds region as a proportion of the total demand within the Quality Assurance & Compliance category.

Leeds SLA Demand Trend

SLA
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Leeds region.

Leeds SLA Salary Trend

SLA
Salary Histogram

The chart provides a salary histogram for IT jobs citing SLA across the Leeds region over the 3 months to 25 July 2008.

Leeds SLA Salary Histogram

SLA
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Leeds region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

145 (29.80 %)Windows
240 (26.49 %)ITIL
334 (22.52 %)Microsoft
430 (19.87 %)MS Excel
529 (19.21 %)UNIX
626 (17.22 %)Service Delivery
724 (15.89 %)Active Directory
819 (12.58 %)SQL
918 (11.92 %)HP
1017 (11.26 %)Citrix
1017 (11.26 %)OpenView
1017 (11.26 %)Windows Server 2003
1116 (10.60 %)MS Office
1116 (10.60 %)Finance
1214 (9.272 %)WebLogic
1214 (9.272 %)Project Management
1313 (8.609 %)Microsoft Certification
1313 (8.609 %)Oracle
1412 (7.947 %)Linux
1412 (7.947 %)DNS
1412 (7.947 %)Service Management
1412 (7.947 %)Problem Management
1510 (6.623 %)LAN
1510 (6.623 %)WAN
169 (5.960 %)Windows XP
169 (5.960 %)Windows 2000
169 (5.960 %)Health
178 (5.298 %)Education
178 (5.298 %)ITIL Certification
178 (5.298 %)MCSE

SLA
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Leeds region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Leeds IT Job Market, Application DevelopmentApplication Development
16 (3.974 %)HTML
16 (3.974 %)XML
24 (2.649 %).NET
24 (2.649 %)ADO.NET
24 (2.649 %)ASP.NET
24 (2.649 %)Spring
24 (2.649 %)WebSphere
32 (1.325 %)JSP
32 (1.325 %)XHTML
32 (1.325 %)WML
Leeds IT Job Market, Application PlatformsApplication Platforms
114 (9.272 %)WebLogic
26 (3.974 %)MS Exchange
34 (2.649 %)Exchange Server 2003
34 (2.649 %)IIS
34 (2.649 %)Lotus Notes
43 (1.987 %)Apache
43 (1.987 %)SharePoint
52 (1.325 %)Tomcat
61 (0.662 %)Exchange Server 2007
Leeds IT Job Market, ApplicationsApplications
130 (19.87 %)MS Excel
216 (10.60 %)MS Office
Leeds IT Job Market, Communications & NetworkingCommunications & Networking
112 (7.947 %)DNS
210 (6.623 %)LAN
210 (6.623 %)WAN
37 (4.636 %)SAN
37 (4.636 %)TCP/IP
46 (3.974 %)FTP
46 (3.974 %)HTTP
52 (1.325 %)Broadband
52 (1.325 %)Wireless
61 (0.662 %)Frame Relay
61 (0.662 %)ATM
61 (0.662 %)SMS
61 (0.662 %)VoIP
61 (0.662 %)SMTP
61 (0.662 %)DHCP
61 (0.662 %)Ethernet
61 (0.662 %)IPX
61 (0.662 %)IPX/SPX
61 (0.662 %)SNMP
61 (0.662 %)Internet
Leeds IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
16 (3.974 %)SQL Server
24 (2.649 %)TOAD
33 (1.987 %)Oracle 10g
33 (1.987 %)MySQL
33 (1.987 %)Oracle 9i
41 (0.662 %)DTS
41 (0.662 %)Crystal Reports
41 (0.662 %)SQL Server 2000
Leeds IT Job Market, GeneralGeneral
116 (10.60 %)Finance
29 (5.960 %)Health
38 (5.298 %)Education
44 (2.649 %)Telecoms
53 (1.987 %)Multimedia
53 (1.987 %)Insurance
62 (1.325 %)Banking
62 (1.325 %)Retail
71 (0.662 %)Pensions
71 (0.662 %)Retail Banking
71 (0.662 %)Back Office
71 (0.662 %)Law
71 (0.662 %)Legal
71 (0.662 %)Manufacturing
Leeds IT Job Market, Job TitlesJob Titles
138 (25.17 %)Service Manager
232 (21.19 %)Analyst
319 (12.58 %)Support Analyst
319 (12.58 %)Support Engineer
418 (11.92 %)Delivery Manager
512 (7.947 %)Services Delivery Manager
610 (6.623 %)Applications Support
79 (5.960 %)Technical Support
88 (5.298 %)UNIX Support
97 (4.636 %)Technical Services Manager
97 (4.636 %)Technical Manager
97 (4.636 %)Network Support
97 (4.636 %)Support Manager
97 (4.636 %)Helpdesk Manager
106 (3.974 %)Coordinator
106 (3.974 %)IT Manager
106 (3.974 %)Server Support
106 (3.974 %)Network Support Analyst
106 (3.974 %)Network Analyst
106 (3.974 %)1st Line Support
Leeds IT Job Market, MiscellaneousMiscellaneous
17 (4.636 %)Thin Client
17 (4.636 %)Fat Client
25 (3.311 %)Statistics
25 (3.311 %)Management Information System
31 (0.662 %)Streaming Video
31 (0.662 %)IVR
31 (0.662 %)PDA
31 (0.662 %)EPoS
31 (0.662 %)Blackberry
Leeds IT Job Market, Operating SystemsOperating Systems
145 (29.80 %)Windows
229 (19.21 %)UNIX
317 (11.26 %)Windows Server 2003
412 (7.947 %)Linux
59 (5.960 %)Windows 2000
59 (5.960 %)Windows XP
68 (5.298 %)HPUX
68 (5.298 %)Solaris
71 (0.662 %)Windows NT
Leeds IT Job Market, Processes & MethodologiesProcesses & Methodologies
140 (26.49 %)ITIL
226 (17.22 %)Service Delivery
314 (9.272 %)Project Management
412 (7.947 %)Service Management
412 (7.947 %)Problem Management
56 (3.974 %)Configuration Management
65 (3.311 %)BCP
65 (3.311 %)Quality Management
65 (3.311 %)Business Continuity
65 (3.311 %)Information Security
65 (3.311 %)QMS
74 (2.649 %)Unit Testing
74 (2.649 %)Time Management
74 (2.649 %)RAD
83 (1.987 %)CRM
83 (1.987 %)ERP
83 (1.987 %)Disaster Recovery
83 (1.987 %)Workflow
83 (1.987 %)Workflow Management
92 (1.325 %)Programme Management
Leeds IT Job Market, Programming LanguagesProgramming Languages
119 (12.58 %)SQL
27 (4.636 %)Java
35 (3.311 %)VBA
44 (2.649 %)PL/SQL
44 (2.649 %)JavaScript
44 (2.649 %)C#
52 (1.325 %)C
52 (1.325 %)PHP
61 (0.662 %)VB
Leeds IT Job Market, QualificationsQualifications
113 (8.609 %)Microsoft Certification
28 (5.298 %)ITIL Certification
28 (5.298 %)MCSE
37 (4.636 %)MCP
44 (2.649 %)Cisco Certification
44 (2.649 %)MCSA
53 (1.987 %)CCNA
53 (1.987 %)Degree
62 (1.325 %)Citrix Certification
62 (1.325 %)CCEA
62 (1.325 %)SCSA
62 (1.325 %)MCDST
71 (0.662 %)Network+ Certification
71 (0.662 %)A+ Certification
71 (0.662 %)CCDP
71 (0.662 %)CCNP
71 (0.662 %)CCIP
Leeds IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
15 (3.311 %)ISO27001
Leeds IT Job Market, System SoftwareSystem Software
124 (15.89 %)Active Directory
22 (1.325 %)NetBackup
22 (1.325 %)Oracle RAC
22 (1.325 %)Citrix Presentation Server
31 (0.662 %)VMware Infrastructure
Leeds IT Job Market, Systems ManagementSystems Management
117 (11.26 %)OpenView
23 (1.987 %)OVSD
31 (0.662 %)Netcool
31 (0.662 %)ARCserve
Leeds IT Job Market, VendorsVendors
134 (22.52 %)Microsoft
218 (11.92 %)HP
317 (11.26 %)Citrix
413 (8.609 %)Oracle
56 (3.974 %)Progress
56 (3.974 %)VMware
65 (3.311 %)Cisco
74 (2.649 %)IBM
74 (2.649 %)Lotus
83 (1.987 %)Red Hat
92 (1.325 %)Sage
92 (1.325 %)PeopleSoft
92 (1.325 %)SAP
92 (1.325 %)Sun
101 (0.662 %)Compaq
101 (0.662 %)Dell
101 (0.662 %)Lawson
101 (0.662 %)VERITAS
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