The first table below looks at the demand for ITIL skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Leeds region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Information Technology Infrastructure Library (ITIL)
Rank 21 23 26
Rank change year-on-year
+2 +3
Permanent jobs citing ITIL 265 174 128
As % of all permanent IT jobs located in Leeds 10.09% 8.246% 7.084%
As % of the Processes & Methodologies category 12.82% 10.43% 9.675%
Number of salaries quoted 182 110 99
Average salary £33,000 £40,000 £31,000
Average salary % change year-on-year
-17.50% +29.03%
90% offered a salary of more than £21,000 £21,450 £21,250
10% offered a salary of more than £55,000 £55,000 £52,500
UK excluding London average salary £40,000 £40,000 £40,000
All Processes & Methodologies
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
2067 1669 1323
As % of all permanent IT jobs located in Leeds 78.71% 79.10% 73.22%
Number of salaries quoted 1628 1430 1125
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £27,500 £26,000 £25,000
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITIL
West Yorkshire

ITIL
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Leeds ITIL Jobs Demand Trend

ITIL
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Leeds region.

Leeds ITIL Salary Trend

ITIL
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL across the Leeds region over the 3 months to 21 May 2013.

Leeds ITIL Salary Histogram

ITIL
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Leeds region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 156 (29.21%) Microsoft
2 151 (28.28%) Windows
3 111 (20.79%) SQL
4 102 (19.10%) Service Management
5 96 (17.98%) MS Excel
6 91 (17.04%) SLA
7 80 (14.98%) Service Delivery
7 80 (14.98%) ITIL Certification
8 76 (14.23%) E-Commerce
9 71 (13.30%) Problem Management
10 68 (12.73%) UNIX
10 68 (12.73%) SQL Server
10 68 (12.73%) Finance
11 67 (12.55%) Linux
12 64 (11.99%) Active Directory
13 56 (10.49%) VMware
14 55 (10.30%) Change Management
15 53 (9.925%) Cisco
16 51 (9.551%) SAN
16 51 (9.551%) Windows Server 2008
17 47 (8.801%) MS Exchange
17 47 (8.801%) Apache
18 46 (8.614%) Project Management
19 45 (8.427%) LAN
20 43 (8.052%) Configuration Management
20 43 (8.052%) WAN
21 41 (7.678%) T-SQL
22 39 (7.303%) Firewall
23 38 (7.116%) .NET
24 37 (6.929%) Release Management

ITIL
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Leeds region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Development
1 38 (7.116%) .NET
2 19 (3.558%) Web Services
3 16 (2.996%) LAMP
4 11 (2.060%) COM+
5 8 (1.498%) HTML
5 8 (1.498%) .NET Framework
6 7 (1.311%) ASP
7 5 (0.936%) ASP.NET
7 5 (0.936%) J2EE
8 3 (0.562%) WinForms
8 3 (0.562%) EDI
9 2 (0.375%) WebSphere
10 1 (0.187%) COM
10 1 (0.187%) STL
10 1 (0.187%) XML
Application Platforms
1 47 (8.801%) MS Exchange
1 47 (8.801%) Apache
2 24 (4.494%) IIS
3 20 (3.745%) Exchange Server 2010
4 15 (2.809%) SharePoint
5 12 (2.247%) CMS
6 11 (2.060%) Exchange Server 2007
7 9 (1.685%) Office Communications Server
8 8 (1.498%) Tomcat
9 5 (0.936%) Exchange Server 2003
9 5 (0.936%) Lync
10 4 (0.749%) Amazon AWS
10 4 (0.749%) WebLogic
11 3 (0.562%) SharePoint 2010
12 2 (0.375%) Exchange Server 2013
12 2 (0.375%) Lotus Notes
12 2 (0.375%) BizTalk Server
12 2 (0.375%) Blackberry Enterprise Server
12 2 (0.375%) Moodle
12 2 (0.375%) Drupal
Applications
1 96 (17.98%) MS Excel
2 32 (5.993%) MS Office
3 6 (1.124%) MS PowerPoint
4 4 (0.749%) MS Visio
5 2 (0.375%) Office 365
Business Applications
1 12 (2.247%) Cognos Business Intelligence
2 5 (0.936%) Dynamics CRM
3 3 (0.562%) Line 500
4 2 (0.375%) Agresso
4 2 (0.375%) SAP R/3
4 2 (0.375%) Oracle EBS R12
4 2 (0.375%) SAP ERP
5 1 (0.187%) SAP CRM
5 1 (0.187%) Oracle EBS
Communications & Networking
1 51 (9.551%) SAN
2 45 (8.427%) LAN
3 43 (8.052%) WAN
4 39 (7.303%) Firewall
5 36 (6.742%) Internet
6 30 (5.618%) VPN
7 21 (3.933%) TCP/IP
8 20 (3.745%) DNS
8 20 (3.745%) Network Security
9 19 (3.558%) Cisco ASA
10 17 (3.184%) VoIP
11 14 (2.622%) DMZ
11 14 (2.622%) BGP
12 12 (2.247%) NAS
12 12 (2.247%) Unified Communications
13 11 (2.060%) MPLS
13 11 (2.060%) Wireless
14 10 (1.873%) FTP
14 10 (1.873%) HTTP
14 10 (1.873%) BIG-IP
Database & Business Intelligence
1 68 (12.73%) SQL Server
2 31 (5.805%) SQL Server 2008
3 26 (4.869%) SQL Server 2005
4 20 (3.745%) RDBMS
5 19 (3.558%) SQL Server Integration Services
6 14 (2.622%) Data Warehouse
7 12 (2.247%) OLAP
7 12 (2.247%) SQL Server 2000
7 12 (2.247%) SQL Server Analysis Services
7 12 (2.247%) Microsoft Analysis Services
7 12 (2.247%) SQL Server Reporting Services
7 12 (2.247%) SQL Server 2012
8 8 (1.498%) MySQL
9 7 (1.311%) Oracle 11g
10 6 (1.124%) Oracle 10g
11 4 (0.749%) DB2
11 4 (0.749%) Informix
12 3 (0.562%) Oracle 9i
12 3 (0.562%) Crystal Reports
13 2 (0.375%) Oracle Reports
Development Applications
1 18 (3.371%) Introscope
2 10 (1.873%) Visual Studio
3 9 (1.685%) Visual Studio Team System
4 4 (0.749%) JIRA
5 1 (0.187%) Subversion
5 1 (0.187%) Maven
5 1 (0.187%) CruiseControl
5 1 (0.187%) Talend Open Studio
5 1 (0.187%) Ant
5 1 (0.187%) Jenkins
5 1 (0.187%) Hudson
General
1 68 (12.73%) Finance
2 18 (3.371%) Legal
3 5 (0.936%) Telecoms
4 4 (0.749%) Retail
5 3 (0.562%) Marketing
6 2 (0.375%) Aerospace
6 2 (0.375%) Law
7 1 (0.187%) Billing
7 1 (0.187%) Publishing
Job Titles
1 174 (32.58%) Analyst
2 82 (15.36%) Support Analyst
3 80 (14.98%) Service Analyst
4 56 (10.49%) Service Manager
5 44 (8.240%) Applications Support
6 35 (6.554%) Service Desk Analyst
7 30 (5.618%) Applications Support Analyst
7 30 (5.618%) Configuration Analyst
8 27 (5.056%) Team Leader
9 25 (4.682%) Release Manager
9 25 (4.682%) Support Engineer
10 23 (4.307%) Operations Manager
10 23 (4.307%) Administrator
11 21 (3.933%) Developer
12 19 (3.558%) Infrastructure Engineer
13 18 (3.371%) Services Delivery Manager
13 18 (3.371%) Delivery Manager
13 18 (3.371%) Service Desk Manager
14 16 (2.996%) DBA
15 14 (2.622%) Technical Manager
Miscellaneous
1 27 (5.056%) Management Information System
2 25 (4.682%) Statistics
3 17 (3.184%) N-Tier
4 11 (2.060%) Replication
4 11 (2.060%) CLARiiON
5 9 (1.685%) PKI
6 7 (1.311%) CMDB
6 7 (1.311%) NHS
7 6 (1.124%) Cloud Computing
8 4 (0.749%) SaaS
8 4 (0.749%) Clustering
8 4 (0.749%) Blackberry
9 3 (0.562%) Tandem
9 3 (0.562%) Fat Client
9 3 (0.562%) Thin Client
10 2 (0.375%) Enterprise Storage
10 2 (0.375%) Enterprise Software
10 2 (0.375%) Client/Server
10 2 (0.375%) Mathematics
10 2 (0.375%) SecurID
Operating Systems
1 151 (28.28%) Windows
2 68 (12.73%) UNIX
3 67 (12.55%) Linux
4 51 (9.551%) Windows Server 2008
5 34 (6.367%) Windows Server 2003
6 18 (3.371%) Windows 7
7 14 (2.622%) Windows XP
8 12 (2.247%) Red Hat Enterprise Linux
9 10 (1.873%) Windows Vista
10 5 (0.936%) AIX
11 3 (0.562%) CentOS
12 2 (0.375%) Solaris
13 1 (0.187%) Windows 2000 Server
13 1 (0.187%) SUSE
13 1 (0.187%) Debian
13 1 (0.187%) zOS
Processes & Methodologies
1 102 (19.10%) Service Management
2 80 (14.98%) Service Delivery
3 76 (14.23%) E-Commerce
4 71 (13.30%) Problem Management
5 55 (10.30%) Change Management
6 46 (8.614%) Project Management
7 43 (8.052%) Configuration Management
8 37 (6.929%) Release Management
9 30 (5.618%) PRINCE2
9 30 (5.618%) Capacity Planning
10 26 (4.869%) Time Management
11 24 (4.494%) Supplier Management
12 23 (4.307%) Incident Management
13 21 (3.933%) Continuous Improvement
14 18 (3.371%) Root Cause Analysis
15 17 (3.184%) Logistics
15 17 (3.184%) Performance Management
15 17 (3.184%) Business Intelligence
16 15 (2.809%) ETL
17 14 (2.622%) Software Testing
Programming Languages
1 111 (20.79%) SQL
2 41 (7.678%) T-SQL
3 33 (6.180%) Java
4 30 (5.618%) PowerShell
5 20 (3.745%) C#
6 19 (3.558%) Perl
7 10 (1.873%) C
7 10 (1.873%) PL/SQL
7 10 (1.873%) VB
8 8 (1.498%) C++
9 7 (1.311%) VB.NET
10 4 (0.749%) JavaScript
10 4 (0.749%) PHP
10 4 (0.749%) Shell Script
11 2 (0.375%) VBA
11 2 (0.375%) Uniface
11 2 (0.375%) VB6
Qualifications
1 80 (14.98%) ITIL Certification
2 34 (6.367%) Microsoft Certification
3 31 (5.805%) Cisco Certification
3 31 (5.805%) Degree
4 25 (4.682%) CCNP
5 22 (4.120%) Security Cleared
6 20 (3.745%) MCP
6 20 (3.745%) SC Cleared
7 18 (3.371%) CCNA
8 13 (2.434%) MCSE
9 11 (2.060%) MCTS
9 11 (2.060%) MCITP
9 11 (2.060%) CCSP
10 10 (1.873%) ISEB
10 10 (1.873%) CCA
10 10 (1.873%) Citrix Certification
10 10 (1.873%) CCEA
10 10 (1.873%) CCAA
11 9 (1.685%) MCDST
11 9 (1.685%) PRINCE2 Certification
Quality Assurance & Compliance
1 91 (17.04%) SLA
2 19 (3.558%) QA
3 16 (2.996%) ISO/IEC 27001
4 12 (2.247%) PCI DSS
5 9 (1.685%) COBIT
6 2 (0.375%) ISO/IEC 17799
6 2 (0.375%) ISO 9001
6 2 (0.375%) Sarbanes-Oxley
7 1 (0.187%) BS7799
System Software
1 64 (11.99%) Active Directory
2 30 (5.618%) VMware Infrastructure
3 14 (2.622%) XenApp
3 14 (2.622%) vSphere
4 12 (2.247%) Forefront TMG
5 10 (1.873%) UAG
6 5 (0.936%) Oracle RAC
6 5 (0.936%) Hyper-V
6 5 (0.936%) VMware ESX
7 4 (0.749%) VMware ESXi
8 3 (0.562%) XenServer
8 3 (0.562%) Terminal Services
8 3 (0.562%) Oracle RMAN
9 2 (0.375%) Terminal Server
9 2 (0.375%) ISA Server
9 2 (0.375%) Microsoft Virtual Server
10 1 (0.187%) Samba
10 1 (0.187%) NFS
Systems Management
1 21 (3.933%) SCCM
2 18 (3.371%) Splunk
2 18 (3.371%) CA Wily
3 13 (2.434%) SCOM
4 6 (1.124%) OpenView
4 6 (1.124%) SolarWinds Orion
5 5 (0.936%) ServiceCenter
5 5 (0.936%) NetBackup
5 5 (0.936%) DameWare
6 3 (0.562%) BMC Performance Manager
6 3 (0.562%) Opalis
6 3 (0.562%) Data Guard
6 3 (0.562%) Oracle Statspack
6 3 (0.562%) HP SiteScope
7 2 (0.375%) Cisco CUCM
7 2 (0.375%) McAfee ePO
7 2 (0.375%) Nagios
7 2 (0.375%) SCVMM
8 1 (0.187%) OVSD
8 1 (0.187%) HP Data Protector
Vendors
1 156 (29.21%) Microsoft
2 56 (10.49%) VMware
3 53 (9.925%) Cisco
4 35 (6.554%) Oracle
5 28 (5.243%) Citrix
6 25 (4.682%) CheckPoint
7 23 (4.307%) Red Hat
8 22 (4.120%) Altiris
9 19 (3.558%) JBoss
10 17 (3.184%) EMC
11 15 (2.809%) Cognos
12 13 (2.434%) Remedy
12 13 (2.434%) HP
13 12 (2.247%) Avaya
14 11 (2.060%) Juniper
15 9 (1.685%) F5
15 9 (1.685%) McAfee
16 7 (1.311%) Symantec
17 6 (1.124%) NetApp
17 6 (1.124%) SolarWinds
Leeds, West Yorkshire
The successful Senior Service Support Analyst will come from a strong IT Support background, possessing good knowledge of all common Microsoft and apple products and applications... Strong understanding...
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: 14 May 2013
Leeds, West Yorkshire
As the successful Infrastructure Manager you will play a key role in bringing the IT service strategy to fruition with good project management skills and a track record...
Vertical IT
Salary: £35000 - £38000 per annum + excellent benefits
Posted: 14 May 2013
Leeds, West Yorkshire
This 2nd Line Support Analyst role is for someone with an excellent understanding of 2nd line support in an fast paced environment. An individual looking for progression and...
Rullion IT Plus
Salary: £28000 - £32000 per annum + 5% Bonus + Benefits
Posted: 15 May 2013
Leeds, West Yorkshire
Previous service desk management experience is desirable. Experience, understanding and knowledge in the following areas are required: Microsoft Office Suite, especially Outlook. Microsoft Windows Server technologies. Microsoft Office...
Octari Ltd
Salary: From £22,000 to £30,000 per annum
Posted: 20 May 2013
Leeds, West Yorkshire
Environments Specialist, Environments Manager, Environments Management, Team Lead, Team Leader, Technical Lead, ITIL, Windows, Windows Server, Network, Networking Linux, Oracle, SQL Server, Apache, Tomcat, Perforce, Cisco, Routers, Firewalls,...
Cornucopia IT Resourcing
Salary: £40000 - £50000 per annum + Bonus + Pension
Posted: 20 May 2013
Leeds, Yorkshire
You will also work closely with Incident and Problem Management teams to minimise any impact on SLAs... The ideal candidate will have strong experience of UNIX and Windows...
Hays Specialist Recruitment
Salary: £1 per annum + Negotiable+Company Benefits
Posted: 8 May 2013
Leeds, West Yorkshire, Bradford, Halifax,...
Due to continued growth our financial services client is now looking for an experienced Service Delivery Manager to work within their Service Management team.This team manages the...
Networx Recruitment
Salary: £43,000 - £48,000 + Excellent Benefits
Posted: 7 May 2013
Leeds, West Yorkshire
About William Hill. It’s no surprise we’re known as the Home of Betting. Here at William Hill, we have a long and proud history. Founded in...
William Hill
Salary: Competitive
Posted: 26 April 2013
Leeds, West Yorkshire
Must have an excellent understanding and experience with supporting server based applications (Windows or Linux operating systems) *Networking (CCNA, CCNP, etc) *Databases (My SQL, Microsoft SQL) *Should have...
Rullion IT Plus
Salary: £33000 - £38000 per annum + bonus + benefits
Posted: 14 May 2013
Leeds, West Yorkshire
Desirable Skills / Interests: Windows Server 2000/2003/2008. SQL Server 2000/2005/2008. IIS 6/7. IP/DNS management... Microsoft Active Directory... Microsoft SMTP and Exchange... HTML and...
CoreCom Consulting
Salary: £20000 - £24000 per annum
Posted: 20 May 2013
Leeds, Yorkshire
SQL... Application Support Analyst - Key Skills -Experience supporting either SQL databases or Java Applications is essential -Working with best practice frameworks such as ITIL, COBIT or CMMI -Experience...
Hudson
Salary: £25000 - £35000 per annum + Excellent benefits
Posted: 14 May 2013
Leeds, West Yorkshire
A varied role, your main responsibilities will include: *Support and Maintenance of complex software applications *Problem resolution *Work with the development teams to improve systems and services *Provide...
Fruition IT Resources Limited
Salary: £28000 - £30000 per annum + oncall, good benefits
Posted: 16 May 2013
Leeds, Yorkshire
Any experience of all common Microsoft and Apple products and application as well as information systems and web technologies, experience of working in ITIL aligned environments using call /...
Hays Specialist Recruitment
Salary: £30000 - £35000 per annum
Posted: 9 May 2013
Leeds, West Yorkshire
To ensure that the ITIL processes are being followed by the IS Service Support Analyst... - Skilled in Desktops software and Hardware support - Stakeholder Management - Bachelor’s degree in...
William Hill
Salary: Competitive
Posted: 9 May 2013
Leeds, West Yorkshire
Maintaining, managing and updating the analytics cluster and SIEM (Security Incident Event Management) toolset... Working knowledge of web technologies, HTML and JavaScript. Knowledge of supporting SIEM technologies such...
Alderbridge Network Recruitment
Salary: Up to £35,000 per annum + Excellent benefits
Posted: 17 May 2013
Leeds, West Yorkshire
Strong practical experience in administration of UNIX and Windows operating systems - OS security hardening concepts and practices - Understanding of standard network services including TCP/IP, HTTP, FTP and...
William Hill
Salary: Competitive
Posted: 24 April 2013
Leeds, Yorkshire
The ideal candidate will have proven commercial experience within an ITIL aligned environment, stakeholder management, the ability to work under pressure, be able to build strong relationships with...
Hays Specialist Recruitment
Salary: £30000.00 - £35000.00 per annum
Posted: 9 May 2013
Leeds, Yorkshire
Systems EngineerMy Client is working on a "fast to market" product and is in urgent need of a Systems Engineer to implement and engineer the present infrastructure to...
IQ Resourcing
Salary: £24000 - £28000 per annum + excellent benefits
Posted: 4 May 2013
Leeds, West Yorkshire
Leading professional services company based in Leeds city centre have a new role for a talented and customer focused IT Service Delivery Manager This is an exciting role...
Head Resourcing
Salary: £35000 - £50000 per annum + benefits package
Posted: 20 May 2013
Leeds, Yorkshire
Using their existing knowledge of LAN/WAN communications the new recruit would be responsible for ensuring the numerous clinical and administrative applications are able to function efficiently and...
Hays Specialist Recruitment
Salary: £22000.00 - £26000.00 per annum + Benefits
Posted: 15 May 2013
Leeds, West Yorkshire
Responsibilities *Maintenance and management of the HP SAN environment... Experience Required: *Experience of HP 3PAR, EVA and Lefthand SAN technology *HP C Class Blade Centre Infrastructure and BL...
Fruition IT Resources Limited
Posted: 17 May 2013
Leeds, West Yorkshire
Specialising with Windows desktop related IT services and SCCM, you will promote customer service excellence, add input into and delivery of the desktop roadmap and translate end user...
4it Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 16 May 2013
Leeds, West Yorkshire
Key Skills/ Experience Required: - CCNP/CCSP certifications - BGP Routing - TCP/IP - Checkpoint / ASA Firewalls - Strong Communication (verbal/written) - Problem Solving Capability - ITIL certification (Desirable) - Cisco Call Manager (VOIP)(...
Northern Recruitment Group
Salary: £Negotiable
Posted: 17 May 2013
Leeds, West Yorkshire
Network Security Operations... As the Network Security Manager you will ensure the services provided are meeting agreed Service Levels and Business Partner levels of expectation. A large part...
William Hill
Salary: Excellent + Bonus + Benefits
Posted: 25 April 2013
Leeds, Yorkshire
My client is looking for an Application Support Consultant with the following background:-University Degree (desirable)-Experience in a Software Support / Application Support role-Knowledge of Java-Knowledge...
Cornucopia IT Resourcing Limited
Salary: £25000 - £32000 per annum + Benefits
Posted: 1 May 2013
Leeds, West Yorkshire
Application Support, Technical Support, Support Analyst, Support Engineer, Support Developer, 2nd Line Support, Second Line Support, 3rd Line Support, Third Line Support, Software Support, Java, J2EE, Apache, Tomcat,...
Cornucopia IT Resourcing
Salary: £25000 - £32000 per annum + Benefits
Posted: 20 May 2013
Leeds, West Yorkshire
You will possess extensive applications monitoring experience covering Java, Apache, JBoss, TC Server and Terracotta... Monitoring Toolsets - Wily Introscope v9 and Splunk... Monitoring based web applications and their...
4it Recruitment Ltd
Salary: £Excellent Salary + £Excellent Benefits
Posted: 15 May 2013
Leeds, West Yorkshire
Skills & experience Demonstrable and proven team management experience, supported by examples of performance management, training and development and team building... Experience of delivering outsourced IT support and knowledge...
RM Education
Salary: £30000 - £39000 per annum + benefits
Posted: 7 May 2013
Leeds, West Yorkshire
The successful Security Architect willcome from an extensive Security background, ideally holding SABSA, CISSP, CISM,GIAC or CEH certifications, and will possess in depth knowledge of a broadspectrum...
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: 14 May 2013
Leeds, Yorkshire
This position will Act as a Security Technical Design Authority, providing direction and advice for projects and will be responsible for the following: To provide design, planning and...
Hays Specialist Recruitment
Salary: £1 per annum + Salary Negotiable+Company Benefits
Posted: 8 May 2013
Leeds, West Yorkshire
The ideal candidate will also have previous experience of developing new ways of working using video, webinars and other medium to share best practice across the firm, use...
Head Resourcing
Salary: £32000 - £45000 per annum + benefits
Posted: 16 May 2013