The table below looks at the statistics for ITSM skills in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank - 79 80
Permanent jobs citing ITSM 0 4 4
As % of all permanent IT jobs located in Leicestershire - 0.47% 0.58%
As % of the Processes & Methodologies category - 0.53% 0.71%
Number of salaries quoted 0 2 4
Average salary - £38,750 £45,000
Average salary % change year-on-year
- -13.88%
UK excluding London average salary £42,500 £40,857 £42,500
% change year-on-year
+4.02% -3.86%
ITSM
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicestershire region.

Processes & Methodologies Category
Leicestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
633 751 566
As % of all permanent IT jobs located in Leicestershire 90.43% 87.33% 81.56%
Number of salaries quoted 502 638 506
Average salary £39,000 £40,000 £38,000
Average salary % change year-on-year
-2.50% +5.26%
90% offered a salary of more than £27,500 £30,000 £28,500
10% offered a salary of more than £54,841 £46,000 £57,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leicestershire

ITSM
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leicestershire region.

ITSM Salary Trend in Leicestershire

ITSM
Top 14 Related IT Skills in Leicestershire

For the 6 months to 1 September 2015, IT jobs across the Leicestershire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 8 (100.00%) Service Management
2 7 (87.50%) ITIL
2 7 (87.50%) SLA
2 7 (87.50%) Finance
2 7 (87.50%) People Management
3 6 (75.00%) Continuous Improvement
3 6 (75.00%) Strategic Planning
3 6 (75.00%) Project Management
3 6 (75.00%) Quality Management
3 6 (75.00%) Service Delivery
4 4 (50.00%) ITIL V3
5 1 (12.50%) Line Management
5 1 (12.50%) Stakeholder Management
5 1 (12.50%) Supplier Management

ITSM
Top Related IT Skills in Leicestershire by Category

For the 6 months to 1 September 2015, IT jobs across the Leicestershire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

General
1 7 (87.50%) Finance
Job Titles
1 7 (87.50%) Service Manager
2 6 (75.00%) Technical Manager
2 6 (75.00%) Technical Services Manager
3 1 (12.50%) IT Services Manager
3 1 (12.50%) Supplier Manager
Processes & Methodologies
1 8 (100.00%) Service Management
2 7 (87.50%) ITIL
2 7 (87.50%) People Management
3 6 (75.00%) Continuous Improvement
3 6 (75.00%) Project Management
3 6 (75.00%) Strategic Planning
3 6 (75.00%) Quality Management
3 6 (75.00%) Service Delivery
4 4 (50.00%) ITIL V3
5 1 (12.50%) Stakeholder Management
5 1 (12.50%) Supplier Management
5 1 (12.50%) Line Management
Quality Assurance & Compliance
1 7 (87.50%) SLA