The table below looks at the statistics for ITSM skills in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 79 79 73
Rank change year-on-year
0 -6
Permanent jobs citing ITSM 4 4 12
As % of all permanent IT jobs located in Leicestershire 0.47% 0.58% 1.51%
As % of the Processes & Methodologies category 0.55% 0.72% 1.95%
Number of salaries quoted 2 4 12
Average salary £38,750 £45,000 £36,000
Average salary % change year-on-year
-13.88% +25.00%
90% offered a salary of more than £37,750 £45,000 £33,479
10% offered a salary of more than £39,750 £45,000 £38,931
UK excluding London average salary £40,857 £42,500 £40,000
% change year-on-year
-3.86% +6.25%
ITSM
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicestershire region.

Processes & Methodologies Category
Leicestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
729 558 614
As % of all permanent IT jobs located in Leicestershire 84.77% 80.40% 77.14%
Number of salaries quoted 616 500 508
Average salary £40,000 £38,000 £37,300
Average salary % change year-on-year
+5.26% +1.87%
90% offered a salary of more than £29,000 £27,500 £27,500
10% offered a salary of more than £57,500 £48,550 £46,700
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leicestershire

ITSM
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leicestershire region.

ITSM Salary Trend in Leicestershire

ITSM
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Leicestershire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +3 3 £38,750 -13.88%
ITSM
East Midlands

ITSM
Top 20 Related IT Skills in Leicestershire

For the 6 months to 29 August 2014, IT jobs across the Leicestershire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 18 (100.00%) ITIL
2 15 (83.33%) Service Delivery
2 15 (83.33%) Service Management
3 14 (77.78%) Project Management
4 10 (55.56%) Change Management
5 8 (44.44%) SLA
5 8 (44.44%) Process Management
5 8 (44.44%) Continuous Improvement
6 6 (33.33%) Degree
6 6 (33.33%) PRINCE2
7 3 (16.67%) Remedy ITSM
7 3 (16.67%) Process Improvement
7 3 (16.67%) Remedy
8 2 (11.11%) Time Management
8 2 (11.11%) Capacity Planning
8 2 (11.11%) GIS
9 1 (5.56%) Problem Management
9 1 (5.56%) ITIL V3
9 1 (5.56%) Supplier Management
9 1 (5.56%) ITIL Certification

ITSM
Top Related IT Skills in Leicestershire by Category

For the 6 months to 29 August 2014, IT jobs across the Leicestershire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Business Applications
1 3 (16.67%) Remedy ITSM
Job Titles
1 6 (33.33%) Consultant
2 5 (27.78%) Technical Consultant
2 5 (27.78%) Service Manager
3 3 (16.67%) Technical Manager
3 3 (16.67%) Technical Services Manager
4 1 (5.56%) Services Delivery Consultant
4 1 (5.56%) IT Services Manager
4 1 (5.56%) Service Support Manager
4 1 (5.56%) Support Manager
4 1 (5.56%) Service Desk Manager
4 1 (5.56%) IT Consultant
Miscellaneous
1 2 (11.11%) GIS
Processes & Methodologies
1 18 (100.00%) ITIL
2 15 (83.33%) Service Management
2 15 (83.33%) Service Delivery
3 14 (77.78%) Project Management
4 10 (55.56%) Change Management
5 8 (44.44%) Process Management
5 8 (44.44%) Continuous Improvement
6 6 (33.33%) PRINCE2
7 3 (16.67%) Process Improvement
8 2 (11.11%) Time Management
8 2 (11.11%) Capacity Planning
9 1 (5.56%) ITIL V3
9 1 (5.56%) Supplier Management
9 1 (5.56%) Problem Management
Qualifications
1 6 (33.33%) Degree
2 1 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 8 (44.44%) SLA
Vendors
1 3 (16.67%) Remedy