The table below looks at the statistics for ITSM skills in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 71 79 77
Rank change year-on-year
+8 -2
Permanent jobs citing ITSM 4 14 4
As % of all permanent IT jobs located in Leicestershire 0.55% 1.42% 0.60%
As % of the Processes & Methodologies category 0.67% 1.69% 0.76%
Number of salaries quoted 1 7 4
Average salary £36,000 £70,000 £45,000
Average salary % change year-on-year
-48.57% +55.55%
UK excluding London average salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
ITSM
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicestershire region.

Processes & Methodologies Category
Leicestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
598 830 529
As % of all permanent IT jobs located in Leicestershire 82.03% 84.44% 79.67%
Number of salaries quoted 506 710 472
Average salary £40,500 £40,000 £38,000
Average salary % change year-on-year
+1.25% +5.26%
90% offered a salary of more than £26,000 £30,000 £28,000
10% offered a salary of more than £55,000 £50,000 £57,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITSM
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leicestershire

ITSM
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leicestershire region.

ITSM Salary Trend in Leicestershire

ITSM
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Leicestershire region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +8 2 - -
ITSM
East Midlands

ITSM
Top 16 Related IT Skills in Leicestershire

For the 6 months to 3 July 2015, IT jobs across the Leicestershire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 19 (100.00%) Service Management
2 17 (89.47%) ITIL
3 10 (52.63%) Service Delivery
3 10 (52.63%) Continuous Improvement
4 8 (42.11%) ITIL V3
4 8 (42.11%) People Management
4 8 (42.11%) Finance
4 8 (42.11%) SLA
5 6 (31.58%) Project Management
5 6 (31.58%) Quality Management
5 6 (31.58%) Strategic Planning
6 4 (21.05%) Degree
6 4 (21.05%) Change Management
7 2 (10.53%) Stakeholder Management
7 2 (10.53%) Supplier Management
7 2 (10.53%) Line Management

ITSM
Top Related IT Skills in Leicestershire by Category

For the 6 months to 3 July 2015, IT jobs across the Leicestershire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

General
1 8 (42.11%) Finance
Job Titles
1 17 (89.47%) Service Manager
2 6 (31.58%) Technical Manager
2 6 (31.58%) Technical Services Manager
3 5 (26.32%) Transition Manager
3 5 (26.32%) Service Transition Manager
3 5 (26.32%) Service Design Manager
4 4 (21.05%) Delivery Manager
4 4 (21.05%) Services Delivery Manager
5 2 (10.53%) IT Services Manager
6 1 (5.26%) Supplier Manager
6 1 (5.26%) Performance Manager
Processes & Methodologies
1 19 (100.00%) Service Management
2 17 (89.47%) ITIL
3 10 (52.63%) Service Delivery
3 10 (52.63%) Continuous Improvement
4 8 (42.11%) ITIL V3
4 8 (42.11%) People Management
5 6 (31.58%) Strategic Planning
5 6 (31.58%) Project Management
5 6 (31.58%) Quality Management
6 4 (21.05%) Change Management
7 2 (10.53%) Stakeholder Management
7 2 (10.53%) Supplier Management
7 2 (10.53%) Line Management
Qualifications
1 4 (21.05%) Degree
Quality Assurance & Compliance
1 8 (42.11%) SLA