The table below looks at the statistics for SLA skills in IT jobs advertised for the Liverpool region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 21 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
Merseyside / Liverpool
Rank 42 29 34
Rank change year-on-year
-13 +5
Permanent jobs citing SLA 7 28 22
As % of all permanent IT jobs located in Liverpool 1.79% 6.65% 5.13%
As % of the Quality Assurance & Compliance category 16.28% 50.91% 40.74%
Number of salaries quoted 5 5 12
Median salary £27,500 £28,000 £32,500
Median salary % change year-on-year
-1.78% -13.84%
90% offered a salary of more than £19,900 £26,500 £20,000
10% offered a salary of more than £38,200 £38,100 £33,850
UK excluding London median salary £31,500 £35,000 £35,000
% change year-on-year
-10.00% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Liverpool region.

Quality Assurance & Compliance Category
Liverpool
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
43 55 54
As % of all permanent IT jobs located in Liverpool 11.00% 13.06% 12.59%
Number of salaries quoted 28 31 44
Median salary £37,500 £37,500 £40,000
Median salary % change year-on-year
- -6.25%
90% offered a salary of more than £28,000 £30,000 £24,400
10% offered a salary of more than £52,500 £51,000 £55,000
UK excluding London median salary £41,500 £44,000 £42,500
% change year-on-year
-5.68% +3.52%

SLA
Jobs Demand Trend in Liverpool

The demand trend of job ads across the Liverpool region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Liverpool

SLA
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Liverpool region.

SLA Salary Trend in Liverpool

SLA
Salary Histogram in Liverpool

This chart provides a salary histogram for IT jobs citing SLA across the Liverpool region over the 3 months to 21 February 2017.

SLA Salary Histogram in Liverpool

SLA
Top 30 Related IT Skills in Liverpool

For the 6 months to 21 February 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region with a requirement for SLA.

1 24 (77.42%) ITIL
2 16 (51.61%) Windows
3 11 (35.48%) Active Directory
4 10 (32.26%) Service Management
5 8 (25.81%) MS Exchange
5 8 (25.81%) CRM
5 8 (25.81%) VMware
5 8 (25.81%) Root Cause Analysis
6 7 (22.58%) ITIL V3
6 7 (22.58%) SC Cleared
6 7 (22.58%) Security Cleared
6 7 (22.58%) Microsoft
6 7 (22.58%) Remedy
6 7 (22.58%) ITIL Foundation Certificate
6 7 (22.58%) Windows Server
7 6 (19.35%) Service Delivery
7 6 (19.35%) MS Excel
7 6 (19.35%) SQL
8 5 (16.13%) MS Office
8 5 (16.13%) CCNA
8 5 (16.13%) SharePoint
8 5 (16.13%) Finance
8 5 (16.13%) HP
8 5 (16.13%) Cisco Certification
8 5 (16.13%) VMware Infrastructure
8 5 (16.13%) PowerShell
8 5 (16.13%) Problem Management
8 5 (16.13%) Skype for Business
8 5 (16.13%) Exchange Server 2010
8 5 (16.13%) Time Management

SLA
Top Related IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (25.81%) MS Exchange
2 5 (16.13%) Exchange Server 2010
2 5 (16.13%) Exchange Server 2013
2 5 (16.13%) SharePoint
2 5 (16.13%) Skype for Business
3 4 (12.90%) SharePoint 2013
4 2 (6.45%) GroupWise
Applications
1 6 (19.35%) MS Excel
2 5 (16.13%) MS Office
3 1 (3.23%) MS PowerPoint
3 1 (3.23%) MS Visio
Business Applications
1 3 (9.68%) Oracle Applications
Cloud Services
1 4 (12.90%) G Suite
Communications & Networking
1 4 (12.90%) 802.11
1 4 (12.90%) DHCP
1 4 (12.90%) DNS
1 4 (12.90%) VPN
2 1 (3.23%) LAN
2 1 (3.23%) VoIP
2 1 (3.23%) WAN
Database & Business Intelligence
1 3 (9.68%) Oracle Database
1 3 (9.68%) Oracle Database 10g
1 3 (9.68%) Oracle Reports
1 3 (9.68%) Oracle8/8i Database
1 3 (9.68%) Oracle9i Database
2 2 (6.45%) SQL Server
2 2 (6.45%) SQL Server Analysis Services
2 2 (6.45%) SQL Server Integration Services
2 2 (6.45%) SQL Server Reporting Services
3 1 (3.23%) Informix
3 1 (3.23%) SQL Server 2008
3 1 (3.23%) SQL Server 2014
Development Applications
1 3 (9.68%) Oracle Forms
General
1 5 (16.13%) Finance
2 3 (9.68%) Law
2 3 (9.68%) Legal
3 2 (6.45%) Banking
4 1 (3.23%) Telecoms
Job Titles
1 17 (54.84%) Analyst
2 11 (35.48%) Service Analyst
3 7 (22.58%) Service Desk Analyst
3 7 (22.58%) Support Analyst
4 3 (9.68%) IT Analyst
4 3 (9.68%) IT Support
4 3 (9.68%) IT Support Analyst
5 2 (6.45%) Applications Support Analyst
5 2 (6.45%) Help Desk Support
5 2 (6.45%) Help Desk Support Analyst
5 2 (6.45%) ITIL Service Analyst
5 2 (6.45%) ITIL Service Desk Analyst
5 2 (6.45%) Knowledge Analyst
5 2 (6.45%) Oracle Analyst
5 2 (6.45%) Report Analyst
5 2 (6.45%) Service Desk Support
5 2 (6.45%) Service Desk Support Analyst
5 2 (6.45%) Service Management Analyst
5 2 (6.45%) SQL DBA
5 2 (6.45%) SQL Server DBA
Libraries, Frameworks & Software Standards
1 4 (12.90%) 802.1X
2 3 (9.68%) iBATIS
2 3 (9.68%) Spring
Miscellaneous
1 5 (16.13%) Enterprise Software
2 3 (9.68%) iPad
3 2 (6.45%) Analytical Skills
3 2 (6.45%) Management Information System
4 1 (3.23%) Computer Science
Operating Systems
1 16 (51.61%) Windows
2 7 (22.58%) Windows Server
3 4 (12.90%) Unix
3 4 (12.90%) Windows 10
3 4 (12.90%) Windows 7
3 4 (12.90%) Windows 8
3 4 (12.90%) Windows Vista
4 1 (3.23%) Windows Server 2003
4 1 (3.23%) Windows Server 2008
4 1 (3.23%) Windows Server 2012
Processes & Methodologies
1 24 (77.42%) ITIL
2 10 (32.26%) Service Management
3 8 (25.81%) CRM
3 8 (25.81%) Root Cause Analysis
4 7 (22.58%) ITIL V3
5 6 (19.35%) Service Delivery
6 5 (16.13%) Performance Monitoring
6 5 (16.13%) Problem Management
6 5 (16.13%) Time Management
7 4 (12.90%) Data Analysis
7 4 (12.90%) Incident Management
7 4 (12.90%) Statistics
8 3 (9.68%) Case Management
8 3 (9.68%) Stakeholder and Relationship Management
8 3 (9.68%) Stakeholder Management
8 3 (9.68%) Supplier Management
9 2 (6.45%) Disk Encryption
9 2 (6.45%) Infrastructure Management
9 2 (6.45%) Knowledge Management
9 2 (6.45%) Risk Assessment
Programming Languages
1 6 (19.35%) SQL
2 5 (16.13%) PowerShell
3 4 (12.90%) VB
4 3 (9.68%) Java
4 3 (9.68%) PL/SQL
5 1 (3.23%) T-SQL
Qualifications
1 7 (22.58%) ITIL Foundation Certificate
1 7 (22.58%) SC Cleared
1 7 (22.58%) Security Cleared
2 5 (16.13%) CCNA
2 5 (16.13%) Cisco Certification
3 3 (9.68%) BPSS Clearance
4 2 (6.45%) MCP
4 2 (6.45%) MCSE
4 2 (6.45%) Microsoft Certification
5 1 (3.23%) CCNP
5 1 (3.23%) CCVP
5 1 (3.23%) ITIL Certification
Quality Assurance & Compliance
1 3 (9.68%) Data Quality
System Software
1 11 (35.48%) Active Directory
2 5 (16.13%) VMware Infrastructure
3 2 (6.45%) NDS
3 2 (6.45%) NetIQ eDirectory
Systems Management
1 4 (12.90%) AirWatch
2 2 (6.45%) Microsoft Clustering
2 2 (6.45%) SCCM
2 2 (6.45%) Systems Management Server (SMS)
3 1 (3.23%) Cisco UCCE
3 1 (3.23%) Cisco UCCX
3 1 (3.23%) Nagios
3 1 (3.23%) OpenView
3 1 (3.23%) Tivoli
Vendors
1 8 (25.81%) VMware
2 7 (22.58%) Microsoft
2 7 (22.58%) Remedy
3 5 (16.13%) HP
4 4 (12.90%) Citrix
4 4 (12.90%) Google
4 4 (12.90%) Oracle
5 2 (6.45%) Cisco
5 2 (6.45%) Dell
5 2 (6.45%) Fujitsu
5 2 (6.45%) ServiceNow
5 2 (6.45%) Veritas
6 1 (3.23%) Alcatel-Lucent
6 1 (3.23%) CheckPoint
6 1 (3.23%) Ciena
6 1 (3.23%) Fortinet
6 1 (3.23%) NetApp
6 1 (3.23%) Nokia
6 1 (3.23%) SolarWinds
6 1 (3.23%) Tellabs