The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 550 527 564
Rank change year-on-year
-23 +37
Permanent jobs citing Customer Engagement 93 120 80
As % of all permanent IT jobs located in London 0.23% 0.29% 0.19%
As % of the Processes & Methodologies category 0.26% 0.34% 0.22%
Number of salaries quoted 82 89 57
Average salary £55,000 £52,500 £60,000
Average salary % change year-on-year
+4.76% -12.50%
90% offered a salary of more than £35,000 £28,000 £42,500
10% offered a salary of more than £89,750 £76,500 £75,000
UK excluding London average salary £50,000 £60,000 £50,000
% change year-on-year
-16.66% +20.00%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
35987 35652 36660
As % of all permanent IT jobs located in London 87.73% 85.59% 86.43%
Number of salaries quoted 30782 29971 29668
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £40,000 £37,500 £37,500
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Customer Engagement
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the London region.

Customer Engagement Salary Trend in London

Customer Engagement
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the London region over the 3 months to 8 February 2016.

Customer Engagement Salary Histogram in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +30 9 £61,250 +53.12% 1
Westminster - 2 £27,512 -
Hammersmith - 2 £48,750 -
Teddington - 1 £27,500 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 8 February 2016, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 57 (29.23%) Finance
2 43 (22.05%) Stakeholder Management
3 42 (21.54%) Analytical Skills
4 41 (21.03%) Analytics
5 39 (20.00%) Agile Software Development
6 36 (18.46%) Marketing
7 34 (17.44%) Degree
8 32 (16.41%) SQL Server
9 31 (15.90%) JavaScript
9 31 (15.90%) CRM
10 29 (14.87%) Microsoft
10 29 (14.87%) Project Management
10 29 (14.87%) Retail
11 26 (13.33%) IBM
11 26 (13.33%) SQL
12 24 (12.31%) Oracle
12 24 (12.31%) SDLC
13 23 (11.79%) E-Commerce
13 23 (11.79%) Banking
14 22 (11.28%) User Experience
15 20 (10.26%) Presales
15 20 (10.26%) MongoDB
15 20 (10.26%) WAN
16 19 (9.74%) Python
16 19 (9.74%) Business Analysis
17 18 (9.23%) MS Excel
17 18 (9.23%) Data Analytics
18 17 (8.72%) SaaS
18 17 (8.72%) Data Management
18 17 (8.72%) Scrum

Customer Engagement
Top Related IT Skills in London by Category

For the 6 months to 8 February 2016, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 14 (7.18%) SAS
2 10 (5.13%) Apache Spark
3 9 (4.62%) Elasticsearch
3 9 (4.62%) Node.js
4 2 (1.03%) IIS
5 1 (0.51%) CMS
5 1 (0.51%) Confluence
5 1 (0.51%) WebSphere
Applications
1 18 (9.23%) MS Excel
2 7 (3.59%) MS Office
3 5 (2.56%) MS Project
4 4 (2.05%) MS PowerPoint
5 1 (0.51%) MS Visio
5 1 (0.51%) SPSS
Business Applications
1 9 (4.62%) Dynamics CRM
2 5 (2.56%) Unica
3 4 (2.05%) Adobe Campaign
3 4 (2.05%) FastStats
4 3 (1.54%) SAP Business One
5 2 (1.03%) Eloqua
6 1 (0.51%) WebTrends
Cloud Services
1 17 (8.72%) SaaS
2 11 (5.64%) Amazon AWS
3 9 (4.62%) Heroku
3 9 (4.62%) Office 365
4 4 (2.05%) Microsoft Azure
5 2 (1.03%) Amazon EC2
5 2 (1.03%) Amazon S3
5 2 (1.03%) Force.com
6 1 (0.51%) Cloud Computing
6 1 (0.51%) Google Analytics
6 1 (0.51%) Google Cloud Platform
6 1 (0.51%) Google Compute Engine
6 1 (0.51%) SoftLayer
Communications & Networking
1 20 (10.26%) WAN
2 15 (7.69%) LAN
3 13 (6.67%) VPN
4 12 (6.15%) Internet
5 11 (5.64%) Firewall
6 9 (4.62%) Wireless
7 7 (3.59%) MPLS
8 5 (2.56%) IPv4
8 5 (2.56%) IPv6
9 3 (1.54%) PBX
9 3 (1.54%) Remote Desktop
9 3 (1.54%) VoIP
10 2 (1.03%) DMVPN
10 2 (1.03%) HTTP
10 2 (1.03%) Softswitch
10 2 (1.03%) Unified Communications
11 1 (0.51%) DHCP
11 1 (0.51%) SMS
11 1 (0.51%) SSL
11 1 (0.51%) WLAN
Database & Business Intelligence
1 32 (16.41%) SQL Server
2 20 (10.26%) MongoDB
3 12 (6.15%) Apache Cassandra
4 10 (5.13%) Hadoop
4 10 (5.13%) HBase
4 10 (5.13%) Redis
5 7 (3.59%) SQL Server Reporting Services
6 5 (2.56%) NoSQL
6 5 (2.56%) Oracle Reports
7 4 (2.05%) SQL Server Integration Services
8 3 (1.54%) Data Mining
9 2 (1.03%) Data Warehouse
9 2 (1.03%) MariaDB
10 1 (0.51%) Big Data
10 1 (0.51%) BusinessObjects
10 1 (0.51%) SAP HANA
Development Applications
1 2 (1.03%) Selenium
2 1 (0.51%) Fiddler
2 1 (0.51%) Firebug
2 1 (0.51%) Jenkins
2 1 (0.51%) JIRA
2 1 (0.51%) Mercurial
2 1 (0.51%) Visual Studio
General
1 57 (29.23%) Finance
2 36 (18.46%) Marketing
3 29 (14.87%) Retail
4 23 (11.79%) Banking
5 15 (7.69%) Telecoms
6 5 (2.56%) Legal
7 4 (2.05%) Games
8 3 (1.54%) Law
8 3 (1.54%) Publishing
9 1 (0.51%) Advertising
9 1 (0.51%) Automotive
9 1 (0.51%) Back Office
9 1 (0.51%) Billing
9 1 (0.51%) Brand Awareness
9 1 (0.51%) Front Office
9 1 (0.51%) Multimedia
9 1 (0.51%) Retail Banking
Job Titles
1 29 (14.87%) Consultant
2 23 (11.79%) Developer
3 20 (10.26%) Analyst
4 18 (9.23%) Architect
5 15 (7.69%) Project Manager
6 12 (6.15%) Business Analyst
6 12 (6.15%) Delivery Manager
7 11 (5.64%) Agile Delivery Manager
8 10 (5.13%) Engineering Manager
8 10 (5.13%) Enterprise Architect
8 10 (5.13%) IT Manager
9 9 (4.62%) Enterprise Integration Architect
9 9 (4.62%) Integration Architect
9 9 (4.62%) Node.js Developer
10 8 (4.10%) Elasticsearch Developer
10 8 (4.10%) Engagement Manager
10 8 (4.10%) MongoDB Developer
10 8 (4.10%) Team Leader
11 7 (3.59%) C# Developer
11 7 (3.59%) Graduate Developer
Libraries, Frameworks & Software Standards
1 11 (5.64%) .NET
1 11 (5.64%) HTML
2 10 (5.13%) D3.js
3 9 (4.62%) Express
3 9 (4.62%) jQuery
3 9 (4.62%) React
3 9 (4.62%) Visualforce
4 7 (3.59%) CSS
4 7 (3.59%) Ember.js
4 7 (3.59%) Ruby on Rails
5 6 (3.08%) HTML5
6 5 (2.56%) AngularJS
7 3 (1.54%) ASP.NET
7 3 (1.54%) ASP.NET MVC
7 3 (1.54%) RabbitMQ
8 2 (1.03%) ActiveMQ
8 2 (1.03%) Ajax
8 2 (1.03%) Classic ASP
8 2 (1.03%) COM
8 2 (1.03%) J2EE
Miscellaneous
1 42 (21.54%) Analytical Skills
2 22 (11.28%) User Experience
3 16 (8.21%) Visualisation
4 15 (7.69%) Algorithms
5 8 (4.10%) Enterprise Software
6 6 (3.08%) Online Banking
7 5 (2.56%) Data Centre
8 4 (2.05%) FMCG
8 4 (2.05%) Management Information System
8 4 (2.05%) PMI
8 4 (2.05%) Psychology
8 4 (2.05%) Social Media
9 2 (1.03%) Computer Science
9 2 (1.03%) Data Integration
9 2 (1.03%) Hybrid Cloud
9 2 (1.03%) Mathematics
9 2 (1.03%) Mobile Payment
9 2 (1.03%) Performance Metrics
9 2 (1.03%) Private Cloud
9 2 (1.03%) Public Cloud
Operating Systems
1 5 (2.56%) Windows
2 3 (1.54%) Apple iOS
2 3 (1.54%) Linux
3 2 (1.03%) Mac OS X
4 1 (0.51%) Android
4 1 (0.51%) SUSE
Processes & Methodologies
1 43 (22.05%) Stakeholder Management
2 41 (21.03%) Analytics
3 39 (20.00%) Agile Software Development
4 31 (15.90%) CRM
5 29 (14.87%) Project Management
6 24 (12.31%) SDLC
7 23 (11.79%) E-Commerce
8 20 (10.26%) Presales
9 19 (9.74%) Business Analysis
10 18 (9.23%) Data Analytics
11 17 (8.72%) Data Management
11 17 (8.72%) Scrum
12 15 (7.69%) Data Analysis
13 14 (7.18%) ITIL
14 13 (6.67%) Continuous Delivery
15 12 (6.15%) Enterprise Architecture
16 11 (5.64%) Business Development
16 11 (5.64%) Marketing Automation
17 10 (5.13%) Data Engineering
17 10 (5.13%) Software Delivery
Programming Languages
1 31 (15.90%) JavaScript
2 26 (13.33%) SQL
3 19 (9.74%) Python
4 12 (6.15%) C#
5 11 (5.64%) R
6 9 (4.62%) Apex Code
6 9 (4.62%) Java
7 7 (3.59%) Ruby
8 5 (2.56%) VB
9 2 (1.03%) Go
9 2 (1.03%) Scala
9 2 (1.03%) T-SQL
9 2 (1.03%) VBA
10 1 (0.51%) C
10 1 (0.51%) PowerShell
Qualifications
1 34 (17.44%) Degree
2 8 (4.10%) CCNA
2 8 (4.10%) Cisco Certification
3 7 (3.59%) CCIE
3 7 (3.59%) CCNP
4 5 (2.56%) PMI Certification
5 4 (2.05%) Security Cleared
6 2 (1.03%) CISM
6 2 (1.03%) CISSP
6 2 (1.03%) CTC Cleared
6 2 (1.03%) MOS
7 1 (0.51%) CISA
7 1 (0.51%) ISEB
7 1 (0.51%) ITIL Certification
7 1 (0.51%) MBA
7 1 (0.51%) PMP
Quality Assurance & Compliance
1 7 (3.59%) SLA
2 5 (2.56%) ISO/IEC 27001
2 5 (2.56%) QA
3 1 (0.51%) COBIT
3 1 (0.51%) PCI DSS
System Software
1 9 (4.62%) Docker
2 3 (1.54%) Terminal Server
3 2 (1.03%) vCloud
3 2 (1.03%) VMware Infrastructure
3 2 (1.03%) XenApp
3 2 (1.03%) XenDesktop
3 2 (1.03%) XenServer
4 1 (0.51%) Hyper-V
Systems Management
1 2 (1.03%) Tivoli
1 2 (1.03%) Tivoli Storage Manager
2 1 (0.51%) SCCM
2 1 (0.51%) SCOrch
Vendors
1 29 (14.87%) Microsoft
2 26 (13.33%) IBM
3 24 (12.31%) Oracle
4 15 (7.69%) Tableau
5 13 (6.67%) SAP
6 12 (6.15%) Cisco
6 12 (6.15%) Salesforce.com
7 11 (5.64%) HP
8 10 (5.13%) Teradata
9 9 (4.62%) Aruba
9 9 (4.62%) MuleSoft
10 8 (4.10%) Juniper
11 7 (3.59%) Ruckus Wireless
12 6 (3.08%) Citrix
13 5 (2.56%) Sitecore
14 4 (2.05%) BMC
15 3 (1.54%) ServiceNow
16 2 (1.03%) Cognizant
16 2 (1.03%) hybris
16 2 (1.03%) Marketo
London
Prosper Consulting Ltd
Posted: Yesterday
London
EXCELerate
Salary: Bonus, Car allowance, Health, Pension
Posted: Yesterday
London
Prosper Consulting Ltd
Posted: 3 days ago
London
Preferred Choice
Salary: £50000 - £60000 per annum
Posted: 3 days ago
London
Experis Ltd
Salary: £50000.00 - £60000.00 per annum + Car Allowance + Benefits
Posted: 3 days ago
London
Careerwise UK Limited
Salary: £80000 - £100000 per annum + package
Posted: 4 days ago
London
Burns Sheehan
Salary: £45000 - £55000 per annum
Posted: 4 days ago
London
Oliver Bernard
Salary: £65000 - £75000 per annum + bonus and benefits
Posted: 5 days ago
London
Eames Consulting
Salary: £75000 - £80000 per annum
Posted: 6 days ago
London
Mason Frank International
Salary: £65000 - £70000 per annum + Bonus
Posted: 19 days ago
London
Mason Frank International
Salary: £65000 - £66000 per annum
Posted: 20 days ago
City of London
Nigel Frank International Ltd
Salary: £30 per annum
Posted: 20 days ago
London
Nigel Frank International Ltd
Salary: £30000 per annum
Posted: 20 days ago
London
Nigel Frank International Ltd
Salary: £70000 per annum + Bonus
Posted: 21 days ago
London
Talent Point
Salary: £55000.00 - £65000.00 per annum + bonus and benefits
Posted: 21 days ago