The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 505 519 570
Rank change year-on-year
+14 +51
Permanent jobs citing Customer Engagement 117 97 76
As % of all permanent IT jobs located in London 0.25% 0.22% 0.15%
As % of the Processes & Methodologies category 0.30% 0.26% 0.19%
Number of salaries quoted 70 64 66
Average salary £55,000 £51,250 £57,500
Average salary % change year-on-year
+7.31% -10.86%
90% offered a salary of more than £35,000 £34,000 £35,000
10% offered a salary of more than £89,900 £74,250 £75,000
UK excluding London average salary £45,500 £44,000 £53,750
% change year-on-year
+3.40% -18.13%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
39277 36796 40730
As % of all permanent IT jobs located in London 82.77% 81.88% 80.20%
Number of salaries quoted 32377 30444 35159
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £36,500 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Customer Engagement
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the London region.

Customer Engagement Salary Trend in London

Customer Engagement
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the London region over the 3 months to 22 August 2014.

Customer Engagement Salary Histogram in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +10 38 £68,750 +51.09% 4
Uxbridge +7 2 £45,000 +38.46%
Westminster - 2 £45,000 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 22 August 2014, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 119 (50.42%) Marketing
2 55 (23.31%) Finance
3 47 (19.92%) Degree
4 41 (17.37%) Analytics
5 38 (16.10%) Product Management
6 37 (15.68%) E-Commerce
7 35 (14.83%) Retail
8 34 (14.41%) Legal
8 34 (14.41%) Service Delivery
9 33 (13.98%) CRM
10 31 (13.14%) Service Management
10 31 (13.14%) Security Cleared
11 29 (12.29%) Social Media
12 28 (11.86%) Project Management
12 28 (11.86%) HTML
13 26 (11.02%) BT
14 24 (10.17%) Digital Marketing
15 21 (8.90%) Scrum
16 19 (8.05%) Business Development
16 19 (8.05%) CSS
17 18 (7.63%) Salesforce.com
17 18 (7.63%) Web Analytics
18 17 (7.20%) Telecoms
18 17 (7.20%) JavaScript
19 15 (6.36%) Web Services
19 15 (6.36%) SEO
19 15 (6.36%) SaaS
19 15 (6.36%) HTML5
20 14 (5.93%) Agile Software Development
20 14 (5.93%) Content Management

Customer Engagement
Top Related IT Skills in London by Category

For the 6 months to 22 August 2014, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 7 (2.97%) CMS
2 2 (0.85%) MS Exchange
2 2 (0.85%) WordPress
3 1 (0.42%) Lync
3 1 (0.42%) Drupal
3 1 (0.42%) SharePoint
Applications
1 7 (2.97%) MS Office
2 6 (2.54%) MS Excel
3 4 (1.69%) MS Visio
4 3 (1.27%) FastStats
5 1 (0.42%) InfoPath
5 1 (0.42%) MS PowerPoint
Business Applications
1 8 (3.39%) Google Analytics
2 3 (1.27%) WebTrends
3 2 (0.85%) Dynamics CRM
4 1 (0.42%) Oracle Payables
4 1 (0.42%) Oracle Receivables
4 1 (0.42%) Oracle Assets
4 1 (0.42%) Oracle Internet Expenses
4 1 (0.42%) Oracle AGIS
4 1 (0.42%) SiteCatalyst
4 1 (0.42%) Oracle iProcurement
4 1 (0.42%) Oracle General Ledger
4 1 (0.42%) Oracle EBS R12
4 1 (0.42%) SAP SD
4 1 (0.42%) Oracle 11i
4 1 (0.42%) Oracle Financials
4 1 (0.42%) Oracle CRM
4 1 (0.42%) Oracle Applications
Cloud Services
1 15 (6.36%) SaaS
2 3 (1.27%) IaaS
3 1 (0.42%) Amazon AWS
Communications & Networking
1 6 (2.54%) Internet
1 6 (2.54%) Wi-Fi
2 5 (2.12%) VPN
3 3 (1.27%) Firewall
4 2 (0.85%) SAN
4 2 (0.85%) Intranet
4 2 (0.85%) Wireless
4 2 (0.85%) Unified Communications
4 2 (0.85%) F5 BIG-IP LTM
5 1 (0.42%) MVNO
5 1 (0.42%) DMZ
5 1 (0.42%) GSM
5 1 (0.42%) PBX
5 1 (0.42%) FTP
Database & Business Intelligence
1 11 (4.66%) MySQL
2 9 (3.81%) Data Mining
2 9 (3.81%) SQL Server
3 5 (2.12%) SQL Server 2008
4 3 (1.27%) Relational Database
4 3 (1.27%) SQL Server 2005
5 2 (0.85%) SQL Server Reporting Services
5 2 (0.85%) MS Access
5 2 (0.85%) SQLite
5 2 (0.85%) Big Data
6 1 (0.42%) MongoDB
6 1 (0.42%) Apache Cassandra
6 1 (0.42%) NoSQL
6 1 (0.42%) Data Warehouse
6 1 (0.42%) PostgreSQL
6 1 (0.42%) SQL Server Integration Services
Development Applications
1 10 (4.24%) Git (software)
2 5 (2.12%) Subversion
3 3 (1.27%) Hudson
3 3 (1.27%) Eclipse
3 3 (1.27%) Dreamweaver
4 2 (0.85%) Introscope
4 2 (0.85%) Xcode
4 2 (0.85%) JUnit
4 2 (0.85%) MSI
4 2 (0.85%) Jenkins
5 1 (0.42%) SoapUI
5 1 (0.42%) JIRA
General
1 119 (50.42%) Marketing
2 55 (23.31%) Finance
3 35 (14.83%) Retail
4 34 (14.41%) Legal
5 17 (7.20%) Telecoms
6 13 (5.51%) Advertising
7 10 (4.24%) Law
8 8 (3.39%) French Language
8 8 (3.39%) German Language
9 6 (2.54%) Publishing
9 6 (2.54%) Electronics
9 6 (2.54%) Banking
10 3 (1.27%) Games
10 3 (1.27%) Billing
11 1 (0.42%) Italian Language
Job Titles
1 32 (13.56%) Analyst
1 32 (13.56%) Consultant
1 32 (13.56%) Product Manager
2 30 (12.71%) Developer
3 23 (9.75%) Business Analyst
4 21 (8.90%) Senior Manager
5 15 (6.36%) Senior Product Manager
6 12 (5.08%) Architect
7 11 (4.66%) Business Consultant
8 8 (3.39%) Network Manager
8 8 (3.39%) Salesforce.com Business Analyst
8 8 (3.39%) CRM Analyst
9 7 (2.97%) Sales Executive
9 7 (2.97%) Junior
9 7 (2.97%) Coordinator
9 7 (2.97%) Solutions Consultant
9 7 (2.97%) CRM Business Analyst
10 6 (2.54%) Lead Architect
10 6 (2.54%) Service Manager
10 6 (2.54%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 28 (11.86%) HTML
2 19 (8.05%) CSS
3 15 (6.36%) Web Services
3 15 (6.36%) HTML5
4 12 (5.08%) CSS3
4 12 (5.08%) JSON
5 11 (4.66%) XML
6 7 (2.97%) .NET
7 6 (2.54%) XHTML
8 5 (2.12%) Ember.js
8 5 (2.12%) AngularJS
8 5 (2.12%) Backbone.js
8 5 (2.12%) Laravel
8 5 (2.12%) CodeIgniter
8 5 (2.12%) SOAP
9 4 (1.69%) Django
9 4 (1.69%) jQuery
9 4 (1.69%) Natural Language Processing
9 4 (1.69%) REST
9 4 (1.69%) Sass
Miscellaneous
1 29 (12.29%) Social Media
2 11 (4.66%) Mathematics
3 9 (3.81%) Management Information System
4 8 (3.39%) Enterprise Software
5 7 (2.97%) Mobile App
5 7 (2.97%) Digital Media
6 6 (2.54%) Economics
7 4 (1.69%) Smartphone
7 4 (1.69%) Artificial Intelligence
7 4 (1.69%) Computer Science
8 3 (1.27%) Linked Data
8 3 (1.27%) Visualisation
8 3 (1.27%) W3C
9 2 (0.85%) Blog
9 2 (0.85%) Client/Server
9 2 (0.85%) FMCG
9 2 (0.85%) Mobile Payment
10 1 (0.42%) Video Conferencing
10 1 (0.42%) Statistics
10 1 (0.42%) Copywriting
Operating Systems
1 6 (2.54%) UNIX
1 6 (2.54%) Windows
1 6 (2.54%) Linux
2 5 (2.12%) Android
3 3 (1.27%) Apple iOS
4 2 (0.85%) Windows Server 2008
5 1 (0.42%) Windows 7
5 1 (0.42%) Windows Server 2003
5 1 (0.42%) HPUX
5 1 (0.42%) Solaris
Processes & Methodologies
1 41 (17.37%) Analytics
2 38 (16.10%) Product Management
3 37 (15.68%) E-Commerce
4 34 (14.41%) Service Delivery
5 33 (13.98%) CRM
6 31 (13.14%) Service Management
7 28 (11.86%) Project Management
8 24 (10.17%) Digital Marketing
9 21 (8.90%) Scrum
10 19 (8.05%) Business Development
11 18 (7.63%) Web Analytics
12 15 (6.36%) SEO
13 14 (5.93%) Agile Software Development
13 14 (5.93%) Content Management
13 14 (5.93%) Business Intelligence
14 13 (5.51%) OOP
14 13 (5.51%) Marketing Strategy
15 12 (5.08%) Online Marketing
15 12 (5.08%) Change Management
16 11 (4.66%) B2B
Programming Languages
1 17 (7.20%) JavaScript
2 14 (5.93%) SQL
3 12 (5.08%) PHP
4 8 (3.39%) Java
5 7 (2.97%) C#
6 5 (2.12%) PHP5
6 5 (2.12%) C
7 4 (1.69%) Python
8 2 (0.85%) Objective-C
8 2 (0.85%) ActionScript
9 1 (0.42%) ABAP
Qualifications
1 47 (19.92%) Degree
2 31 (13.14%) Security Cleared
3 6 (2.54%) PhD
4 4 (1.69%) PRINCE2 Practitioner
4 4 (1.69%) SC Cleared
5 3 (1.27%) Microsoft Certification
5 3 (1.27%) MCSE
6 2 (0.85%) CCSE
6 2 (0.85%) Cisco Certification
6 2 (0.85%) CCNP
6 2 (0.85%) CCDA
7 1 (0.42%) Chartered Engineer
7 1 (0.42%) ISEB
7 1 (0.42%) ITIL Certification
Quality Assurance & Compliance
1 9 (3.81%) SLA
2 1 (0.42%) QA
System Software
1 2 (0.85%) Microsoft App-V
1 2 (0.85%) vSphere
1 2 (0.85%) XenApp
1 2 (0.85%) XenDesktop
1 2 (0.85%) VMware Infrastructure
Systems Management
1 3 (1.27%) SCCM
2 2 (0.85%) Systems Management Server (SMS)
3 1 (0.42%) SCOM
Vendors
1 26 (11.02%) BT
2 18 (7.63%) Salesforce.com
3 14 (5.93%) Microsoft
4 10 (4.24%) i2
5 9 (3.81%) Google
6 7 (2.97%) Facebook
7 4 (1.69%) Fujitsu
7 4 (1.69%) Oracle
8 2 (0.85%) Omniture
8 2 (0.85%) Coremetrics
8 2 (0.85%) Perforce
8 2 (0.85%) VMware
8 2 (0.85%) JBoss
8 2 (0.85%) CheckPoint
8 2 (0.85%) Cisco
8 2 (0.85%) Citrix
8 2 (0.85%) Twitter
8 2 (0.85%) Eloqua
8 2 (0.85%) F5
8 2 (0.85%) Splunk
London
FIRST POINT IT RESOURCING
Salary: £70000 - £80000 per annum + bonus & benefits
Posted: 17 hours ago
London
Opilio Recruitment
Salary: £75k - 84k per year + Benefits
Posted: 19 hours ago
City, London
EXCELerate
Salary: From £60,000 to £70,000 per annum £60k & Bonus, Car, Health, Pension,
Posted: 20 hours ago
City, London
FT Select
Salary: From £40,000 to £45,000 per annum OTE circa £50k (car allowance + quar
Posted: 20 hours ago
London
Verticality Ltd
Salary: £35000 to £55000 per annum - Benefits Package
Posted: 2 days ago
London
TheSmartList
Salary: + £2k performance related bonus after 6 months
Posted: 2 days ago
City, London
SEC Recruitment Limited
Posted: 3 days ago
Croydon, London
TheSmartList
Salary: + £2k performance related bonus after 6 months
Posted: 3 days ago
Hounslow, London
TheSmartList
Salary: + £2k performance related bonus after 6 months
Posted: 3 days ago
London
Verticality Ltd
Salary: £55000 to £65000 per annum - Bonus + Benefits Package
Posted: 4 days ago
London
Mortimer Spinks
Salary: £75000 per annum + Excellent Benefits
Posted: 4 days ago
London
Premier Group Recruitment
Salary: £25000 - £35000 per annum + Benefits
Posted: 4 days ago
London
Premier Group Recruitment
Salary: £45000 - £55000 per annum + Benefits
Posted: 4 days ago
London
TheSmartList
Salary: + £2k performance related bonus after 6 months
Posted: 9 days ago
Bromley, London
TheSmartList
Salary: + £2k performance related bonus after 6 months
Posted: 9 days ago
City of London
Mason Frank
Salary: £55000 - £65000 per annum + Bonus & Benefits
Posted: 14 days ago