The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 496 537 525
Rank change year-on-year
+41 -12
Permanent jobs citing Customer Engagement 118 76 99
As % of all permanent IT jobs located in London 0.28% 0.18% 0.22%
As % of the Processes & Methodologies category 0.34% 0.21% 0.27%
Number of salaries quoted 85 54 68
Average salary £47,500 £61,250 £53,750
Average salary % change year-on-year
-22.44% +13.95%
90% offered a salary of more than £28,000 £43,250 £40,000
10% offered a salary of more than £79,500 £75,000 £86,500
UK excluding London average salary £60,000 £50,000 £45,000
% change year-on-year
+20.00% +11.11%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
34564 35451 36987
As % of all permanent IT jobs located in London 83.30% 83.91% 82.41%
Number of salaries quoted 29092 28666 31376
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £37,500 £35,000
10% offered a salary of more than £80,000 £77,500 £80,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the London region.

Customer Engagement Salary Trend in London

Customer Engagement
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the London region over the 3 months to 30 January 2015.

Customer Engagement Salary Histogram in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +15 36 £40,000 -36.00% 16
Bromley - 2 £90,000 - 1
Wembley - 1 £52,500 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 30 January 2015, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 87 (38.67%) Marketing
2 52 (23.11%) Degree
3 45 (20.00%) Analytical Skills
4 43 (19.11%) Finance
5 42 (18.67%) Microsoft
6 38 (16.89%) CRM
6 38 (16.89%) Analytics
7 34 (15.11%) Agile Software Development
8 32 (14.22%) XML
9 30 (13.33%) E-Commerce
10 27 (12.00%) Web Services
11 25 (11.11%) Project Management
11 25 (11.11%) Retail
12 23 (10.22%) Mathematics
12 23 (10.22%) MS Excel
12 23 (10.22%) SaaS
13 22 (9.78%) B2B
13 22 (9.78%) Python
13 22 (9.78%) HTML
13 22 (9.78%) Salesforce.com
14 21 (9.33%) JavaScript
15 20 (8.89%) CSS
15 20 (8.89%) SOAP
15 20 (8.89%) Digital Marketing
16 19 (8.44%) MS Office
16 19 (8.44%) Data Mining
17 18 (8.00%) Data Modelling
17 18 (8.00%) ITIL
17 18 (8.00%) SPSS
17 18 (8.00%) Statistics

Customer Engagement
Top Related IT Skills in London by Category

For the 6 months to 30 January 2015, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 6 (2.67%) SAS
2 5 (2.22%) JBoss
3 4 (1.78%) CMS
3 4 (1.78%) Lync
4 3 (1.33%) Node.js
4 3 (1.33%) Apache Pig
5 2 (0.89%) MS Exchange
5 2 (0.89%) Confluence
6 1 (0.44%) SharePoint
6 1 (0.44%) Blackberry Enterprise Server
Applications
1 23 (10.22%) MS Excel
2 19 (8.44%) MS Office
3 18 (8.00%) SPSS
4 5 (2.22%) MS PowerPoint
5 4 (1.78%) MS Project
6 3 (1.33%) Stata
7 1 (0.44%) FastStats
7 1 (0.44%) InfoPath
7 1 (0.44%) MS Visio
Business Applications
1 7 (3.11%) Dynamics CRM
2 6 (2.67%) Google Analytics
3 5 (2.22%) Oracle CRM
3 5 (2.22%) Oracle Applications
4 1 (0.44%) Optimost
4 1 (0.44%) Oracle EBS
4 1 (0.44%) SAP SD
Cloud Services
1 23 (10.22%) SaaS
2 6 (2.67%) Cloud Computing
2 6 (2.67%) Microsoft Azure
3 4 (1.78%) Office 365
4 3 (1.33%) IaaS
5 2 (0.89%) Google App Engine
5 2 (0.89%) Google Cloud Platform
6 1 (0.44%) IBM SmartCloud
6 1 (0.44%) PaaS
Communications & Networking
1 10 (4.44%) VPN
1 10 (4.44%) SSL
1 10 (4.44%) LDAP
2 8 (3.56%) LTE
3 4 (1.78%) Internet
3 4 (1.78%) SMS
4 3 (1.33%) VoIP
4 3 (1.33%) WAN
5 2 (0.89%) Wi-Fi
5 2 (0.89%) LAN
5 2 (0.89%) DNS
5 2 (0.89%) MVNO
6 1 (0.44%) F5 BIG-IP LTM
6 1 (0.44%) F5 BIG-IP GTM
6 1 (0.44%) Unified Communications
6 1 (0.44%) NAS
6 1 (0.44%) Wireless Security
6 1 (0.44%) TETRA
6 1 (0.44%) PBX
6 1 (0.44%) Ethernet
Database & Business Intelligence
1 19 (8.44%) Data Mining
2 16 (7.11%) Big Data
3 11 (4.89%) SQL Server
4 5 (2.22%) SQL Server Reporting Services
5 4 (1.78%) Data Warehouse
5 4 (1.78%) SQL Server Integration Services
6 3 (1.33%) OLAP Cube
6 3 (1.33%) Apache Hive
6 3 (1.33%) SQL Server 2012
6 3 (1.33%) Hadoop
6 3 (1.33%) SQL Server 2008
6 3 (1.33%) SQLite
6 3 (1.33%) SQL Server Analysis Services
6 3 (1.33%) Microsoft Analysis Services
6 3 (1.33%) OLAP
7 2 (0.89%) RDBMS
7 2 (0.89%) Oracle Database
7 2 (0.89%) Relational Database
8 1 (0.44%) MySQL
Development Applications
1 5 (2.22%) SoapUI
2 2 (0.89%) JIRA
2 2 (0.89%) Git (software)
2 2 (0.89%) Mercurial
3 1 (0.44%) Axure RP
General
1 87 (38.67%) Marketing
2 43 (19.11%) Finance
3 25 (11.11%) Retail
4 18 (8.00%) Advertising
5 13 (5.78%) French Language
6 11 (4.89%) Games
7 10 (4.44%) Telecoms
8 8 (3.56%) Legal
9 7 (3.11%) German Language
9 7 (3.11%) Japanese Language
9 7 (3.11%) Spanish Language
9 7 (3.11%) Mandarin Language
10 6 (2.67%) Banking
11 5 (2.22%) Electronics
12 4 (1.78%) Pharmaceutical
13 2 (0.89%) Multimedia
13 2 (0.89%) Billing
13 2 (0.89%) Law
13 2 (0.89%) Manufacturing
14 1 (0.44%) Italian Language
Job Titles
1 38 (16.89%) Consultant
2 28 (12.44%) Analyst
3 23 (10.22%) Project Manager
4 22 (9.78%) Developer
5 20 (8.89%) Architect
6 17 (7.56%) Technical Consultant
7 16 (7.11%) Data Scientist
8 15 (6.67%) Senior Manager
8 15 (6.67%) Engagement Manager
9 11 (4.89%) Business Analyst
9 11 (4.89%) Senior Consultant
9 11 (4.89%) CRM Manager
10 10 (4.44%) ITSM Consultant
10 10 (4.44%) ServiceNow Consultant
10 10 (4.44%) ServiceNow Developer
10 10 (4.44%) Technical Developer
10 10 (4.44%) Senior Developer
10 10 (4.44%) Senior Technical Consultant
11 9 (4.00%) Delivery Manager
12 7 (3.11%) Senior Project Manager
Libraries, Frameworks & Software Standards
1 32 (14.22%) XML
2 27 (12.00%) Web Services
3 22 (9.78%) HTML
4 20 (8.89%) CSS
4 20 (8.89%) SOAP
5 16 (7.11%) .NET
6 15 (6.67%) COM
7 12 (5.33%) JSON
8 10 (4.44%) Ajax
9 6 (2.67%) HTML5
10 5 (2.22%) REST
10 5 (2.22%) Java SE
10 5 (2.22%) Java EE
11 3 (1.33%) CSS3
11 3 (1.33%) Sass
11 3 (1.33%) LESS
11 3 (1.33%) jQuery
11 3 (1.33%) Spring
11 3 (1.33%) Ruby on Rails
11 3 (1.33%) J2EE
Miscellaneous
1 45 (20.00%) Analytical Skills
2 23 (10.22%) Mathematics
3 18 (8.00%) Statistics
3 18 (8.00%) User Experience
4 15 (6.67%) Computer Science
5 13 (5.78%) Algorithms
6 11 (4.89%) Social Media
6 11 (4.89%) Digital Media
7 10 (4.44%) CMDB
7 10 (4.44%) Physics
8 8 (3.56%) Enterprise Software
9 6 (2.67%) PMI
9 6 (2.67%) Management Information System
9 6 (2.67%) Data Integration
10 5 (2.22%) Smart Meter
10 5 (2.22%) FMCG
11 4 (1.78%) NHS
11 4 (1.78%) IVR
12 3 (1.33%) Data Structures
12 3 (1.33%) Visualisation
Operating Systems
1 6 (2.67%) Linux
2 5 (2.22%) UNIX
3 4 (1.78%) Windows
4 1 (0.44%) Apple iOS
4 1 (0.44%) Android
Processes & Methodologies
1 38 (16.89%) CRM
1 38 (16.89%) Analytics
2 34 (15.11%) Agile Software Development
3 30 (13.33%) E-Commerce
4 25 (11.11%) Project Management
5 22 (9.78%) B2B
6 20 (8.89%) Digital Marketing
7 18 (8.00%) Data Modelling
7 18 (8.00%) ITIL
7 18 (8.00%) Data Analysis
8 15 (6.67%) Data Analytics
8 15 (6.67%) B2C
8 15 (6.67%) E-business
8 15 (6.67%) Business Analysis
9 14 (6.22%) Programme Management
9 14 (6.22%) Service Management
10 13 (5.78%) PRINCE2
10 13 (5.78%) ITSM
10 13 (5.78%) Business Development
11 12 (5.33%) Regression Analysis
Programming Languages
1 22 (9.78%) Python
2 21 (9.33%) JavaScript
3 16 (7.11%) R
4 15 (6.67%) Java
5 14 (6.22%) SQL
6 13 (5.78%) MATLAB
7 9 (4.00%) PHP
8 8 (3.56%) C
9 4 (1.78%) Ruby
10 3 (1.33%) Scala
10 3 (1.33%) C#
10 3 (1.33%) C++
10 3 (1.33%) T-SQL
10 3 (1.33%) Perl
11 1 (0.44%) PowerShell
11 1 (0.44%) ABAP
Qualifications
1 52 (23.11%) Degree
2 11 (4.89%) PhD
3 6 (2.67%) PMI Certification
4 4 (1.78%) PMP
5 3 (1.33%) Security Cleared
5 3 (1.33%) Chartered Engineer
6 2 (0.89%) PRINCE2 Practitioner
6 2 (0.89%) SC Cleared
7 1 (0.44%) PRINCE2 Certification
7 1 (0.44%) CWNA
Quality Assurance & Compliance
1 6 (2.67%) QA
2 3 (1.33%) SLA
3 2 (0.89%) Data Quality
System Software
1 3 (1.33%) VMware Infrastructure
2 2 (0.89%) Active Directory
3 1 (0.44%) vSphere
3 1 (0.44%) Hyper-V
Systems Management
1 10 (4.44%) HP UCMDB
Vendors
1 42 (18.67%) Microsoft
2 22 (9.78%) Salesforce.com
3 17 (7.56%) Oracle
4 12 (5.33%) Google
5 10 (4.44%) ServiceNow
6 7 (3.11%) IBM
7 6 (2.67%) Eloqua
8 5 (2.22%) SAP
8 5 (2.22%) Siebel
8 5 (2.22%) Cognizant
9 4 (1.78%) NetApp
9 4 (1.78%) Adobe
9 4 (1.78%) Fujitsu
9 4 (1.78%) VMware
9 4 (1.78%) Tableau
9 4 (1.78%) Facebook
10 3 (1.33%) Demandware
10 3 (1.33%) HP
11 2 (0.89%) Red Hat
11 2 (0.89%) TIBCO
West London
RecruitmentRevolution.com Limited
Salary: From £40,000 to £50,000 per annum
Posted: 9 hours ago
City of London
Real Staffing
Salary: £48090 - £68700 per annum + competitive
Posted: 14 hours ago
City of London
Real Staffing
Salary: £31620 - £39060 per annum + competitive
Posted: 14 hours ago
London
NFP Group Ltd
Salary: £70000 - £80000 per annum
Posted: 14 hours ago
London
Stafford-Sharp Associates
Salary: From £60,000 to £85,000 per annum + Commission
Posted: 14 hours ago
City, London
SEC Recruitment Limited
Salary: £35000 - £40000 per annum + Bonus + Benefits
Posted: 15 hours ago
Central London / West End
Cognizant
Posted: 19 hours ago
City, London
Experis Ltd
Salary: £25000 - £31000 per annum + excellent benefits
Posted: 21 hours ago
City, London
Mortimer Spinks
Salary: £50000 - £60000 per annum + + Benefits
Posted: 2 days ago
London
Global Technology Solutions Ltd
Salary: £65000 - £80000 per annum + ben+ training
Posted: 3 days ago
London
Big Wednesday Digital Ltd
Posted: 4 days ago
Bromley
Bridge Noble
Salary: £80000 - £100000 per annum + Excellent Benefits + Bonus
Posted: 8 days ago
South West London
Parliamentary ICT
Salary: From £24,107 to £29,330 per annum
Posted: 8 days ago
London
Blue Town Online
Salary: Competitive
Posted: 9 days ago
City of London
Churchill Frank
Salary: £65000 per annum + Benefits
Posted: 14 days ago
City of London
Churchill Frank
Salary: £50000 - £65000 per annum + Benefits
Posted: 14 days ago
City of London
Progressive Recruitment
Salary: £30000 - £55000 per annum + competitive
Posted: 15 days ago
City of London
Progressive Recruitment
Salary: £30000 - £55000 per annum + competitive
Posted: 15 days ago
City, London
BELL MICROSYSTEMS LTD
Salary: Competitive
Posted: 17 days ago
City, London
Nice
Salary: Competitive salary & benefits
Posted: 17 days ago