The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 495 551 529
Rank change year-on-year
+56 -22
Permanent jobs citing Customer Engagement 135 102 83
As % of all permanent IT jobs located in London 0.30% 0.21% 0.19%
As % of the Processes & Methodologies category 0.36% 0.25% 0.22%
Number of salaries quoted 83 61 51
Average salary £65,000 £55,000 £49,443
Average salary % change year-on-year
+18.18% +11.24%
90% offered a salary of more than £40,000 £25,000 £32,500
10% offered a salary of more than £90,000 £92,500 £72,500
UK excluding London average salary £50,000 £50,000 £40,000
% change year-on-year
- +25.00%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37901 40977 37231
As % of all permanent IT jobs located in London 85.41% 84.72% 84.01%
Number of salaries quoted 31783 34009 30762
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £36,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London average salary £44,500 £42,500 £40,995
% change year-on-year
+4.70% +3.67%

Customer Engagement
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the London region.

Customer Engagement Salary Trend in London

Customer Engagement
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the London region over the 3 months to 29 July 2015.

Customer Engagement Salary Histogram in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +8 19 £60,000 -12.72% 4
Uxbridge +9 9 £70,000 +55.55%
Feltham - 3 £32,500 -
Harrow - 2 £73,750 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 29 July 2015, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 89 (34.77%) Marketing
2 68 (26.56%) Degree
2 68 (26.56%) Finance
3 59 (23.05%) Analytics
4 50 (19.53%) Project Management
5 44 (17.19%) Agile Software Development
6 40 (15.63%) E-Commerce
7 36 (14.06%) CRM
7 36 (14.06%) Analytical Skills
8 34 (13.28%) SQL
8 34 (13.28%) Stakeholder Management
9 32 (12.50%) Computer Science
10 31 (12.11%) Business Intelligence
10 31 (12.11%) Microsoft
11 28 (10.94%) MS Excel
11 28 (10.94%) ITIL
12 27 (10.55%) Legal
13 24 (9.38%) SQL Server
13 24 (9.38%) User Experience
14 22 (8.59%) .NET
14 22 (8.59%) Programme Management
15 21 (8.20%) SaaS
16 20 (7.81%) Social Media
17 19 (7.42%) French Language
17 19 (7.42%) German Language
17 19 (7.42%) Data Integration
17 19 (7.42%) Scrum
17 19 (7.42%) Service Delivery
17 19 (7.42%) HTML
17 19 (7.42%) SDLC

Customer Engagement
Top Related IT Skills in London by Category

For the 6 months to 29 July 2015, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 10 (3.91%) SAS
2 4 (1.56%) CMS
2 4 (1.56%) WebSphere
2 4 (1.56%) Confluence
3 3 (1.17%) Node.js
3 3 (1.17%) SharePoint
4 2 (0.78%) Elasticsearch
4 2 (0.78%) Apache Pig
4 2 (0.78%) Oracle Coherence
4 2 (0.78%) Drupal
4 2 (0.78%) Mule
4 2 (0.78%) Liferay
4 2 (0.78%) Apache Solr
5 1 (0.39%) SharePoint Server
5 1 (0.39%) WordPress
5 1 (0.39%) Sitecore CMS
5 1 (0.39%) Exchange Server 2013
5 1 (0.39%) Lync
5 1 (0.39%) Apache Spark
Applications
1 28 (10.94%) MS Excel
2 15 (5.86%) SPSS
3 9 (3.52%) MS Visio
3 9 (3.52%) MS Office
4 7 (2.73%) Adobe Creative Suite
5 6 (2.34%) MS Project
6 5 (1.95%) Stata
7 4 (1.56%) MS PowerPoint
8 3 (1.17%) Vensim
8 3 (1.17%) Adobe Illustrator
8 3 (1.17%) Photoshop
9 1 (0.39%) FastStats
Business Applications
1 7 (2.73%) WebTrends
2 4 (1.56%) Oracle EBS R12
3 2 (0.78%) Oracle iProcurement
3 2 (0.78%) Adobe Campaign
3 2 (0.78%) Oracle Payables
3 2 (0.78%) Oracle Receivables
3 2 (0.78%) Oracle Cash Management
3 2 (0.78%) Oracle E-Business Tax
3 2 (0.78%) Oracle Financials
3 2 (0.78%) Oracle General Ledger
4 1 (0.39%) Summit
4 1 (0.39%) SAP Oil and Gas
4 1 (0.39%) Unica
Cloud Services
1 21 (8.20%) SaaS
2 16 (6.25%) Google Analytics
3 10 (3.91%) Microsoft Azure
4 6 (2.34%) Adobe Analytics
5 4 (1.56%) Amazon AWS
6 3 (1.17%) eCircle
7 2 (0.78%) Office 365
7 2 (0.78%) Cloud Computing
Communications & Networking
1 14 (5.47%) Firewall
2 12 (4.69%) VPN
3 10 (3.91%) SMS
4 6 (2.34%) WAN
4 6 (2.34%) LDAP
4 6 (2.34%) LAN
4 6 (2.34%) SSL
5 5 (1.95%) IPv4
5 5 (1.95%) IPv6
5 5 (1.95%) SAN
5 5 (1.95%) Structured Cabling
6 4 (1.56%) LTE
7 2 (0.78%) Software-Defined Networking
7 2 (0.78%) Unified Communications
7 2 (0.78%) F5 BIG-IP LTM
7 2 (0.78%) F5 BIG-IP GTM
7 2 (0.78%) Wireless
7 2 (0.78%) BIG-IP
8 1 (0.39%) Network Security
8 1 (0.39%) Wireless Security
Database & Business Intelligence
1 24 (9.38%) SQL Server
2 17 (6.64%) Big Data
3 10 (3.91%) Data Mining
4 7 (2.73%) NoSQL
5 6 (2.34%) Data Warehouse
5 6 (2.34%) Hadoop
6 5 (1.95%) MySQL
7 4 (1.56%) Pentaho
7 4 (1.56%) Amazon DynamoDB
8 2 (0.78%) Couchbase
8 2 (0.78%) Apache Hive
9 1 (0.39%) MongoDB
9 1 (0.39%) Apache Cassandra
9 1 (0.39%) DB2
9 1 (0.39%) Oracle Database
9 1 (0.39%) Oracle Database 11g
9 1 (0.39%) SAS Enterprise Miner
Development Applications
1 8 (3.13%) JIRA
2 5 (1.95%) Axure RP
3 4 (1.56%) Talend Open Studio
4 3 (1.17%) Dreamweaver
5 2 (0.78%) Appcelerator Titanium
6 1 (0.39%) SpecFlow
6 1 (0.39%) Behat
6 1 (0.39%) Bugzilla
6 1 (0.39%) Selenium
6 1 (0.39%) TestNG
6 1 (0.39%) Team Foundation Server
6 1 (0.39%) Cucumber
General
1 89 (34.77%) Marketing
2 68 (26.56%) Finance
3 27 (10.55%) Legal
4 19 (7.42%) French Language
4 19 (7.42%) German Language
5 17 (6.64%) Retail
6 10 (3.91%) Advertising
6 10 (3.91%) Banking
7 8 (3.13%) Publishing
7 8 (3.13%) Billing
8 7 (2.73%) Law
9 6 (2.34%) Investment Banking
10 5 (1.95%) Telecoms
11 3 (1.17%) Local Government
11 3 (1.17%) Games
12 2 (0.78%) Multimedia
12 2 (0.78%) Front Office
12 2 (0.78%) Manufacturing
13 1 (0.39%) Back Office
13 1 (0.39%) Electronics
Job Titles
1 45 (17.58%) Analyst
2 39 (15.23%) Consultant
3 32 (12.50%) Business Analyst
4 25 (9.77%) Architect
5 19 (7.42%) Project Manager
6 17 (6.64%) Solutions Architect
7 15 (5.86%) Developer
8 12 (4.69%) Senior Consultant
8 12 (4.69%) Product Manager
9 11 (4.30%) Security Consultant
9 11 (4.30%) Technical Consultant
9 11 (4.30%) Software Manager
9 11 (4.30%) Data Scientist
10 9 (3.52%) Technical Business Analyst
10 9 (3.52%) Software Project Manager
10 9 (3.52%) Technical Analyst
11 8 (3.13%) Designer
12 7 (2.73%) Vendor Manager
12 7 (2.73%) ServiceNow Consultant
13 6 (2.34%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 22 (8.59%) .NET
2 19 (7.42%) HTML
3 15 (5.86%) CSS
4 11 (4.30%) Web Services
5 7 (2.73%) XML
5 7 (2.73%) SOAP
5 7 (2.73%) Ajax
6 6 (2.34%) ASP.NET
6 6 (2.34%) COM
6 6 (2.34%) ASP.NET MVC
6 6 (2.34%) REST
7 5 (1.95%) HTML5
8 4 (1.56%) AngularJS
8 4 (1.56%) Oracle Fusion
8 4 (1.56%) Spring
9 3 (1.17%) JSON
9 3 (1.17%) J2EE
10 2 (0.78%) Middleware
10 2 (0.78%) Hibernate
10 2 (0.78%) Lucene
Miscellaneous
1 36 (14.06%) Analytical Skills
2 32 (12.50%) Computer Science
3 24 (9.38%) User Experience
4 20 (7.81%) Social Media
5 19 (7.42%) Data Integration
6 18 (7.03%) Mathematics
7 17 (6.64%) Statistics
8 13 (5.08%) PMI
9 11 (4.30%) Cybercrime
10 10 (3.91%) Data Centre
10 10 (3.91%) Visualisation
11 8 (3.13%) Enterprise Software
12 7 (2.73%) FMCG
12 7 (2.73%) Physics
13 6 (2.34%) CMDB
13 6 (2.34%) Blog
14 4 (1.56%) Psychology
14 4 (1.56%) Management Information System
14 4 (1.56%) Neural Network
14 4 (1.56%) Economics
Operating Systems
1 8 (3.13%) UNIX
1 8 (3.13%) Windows
2 7 (2.73%) Linux
3 5 (1.95%) Red Hat Enterprise Linux
3 5 (1.95%) Solaris
4 2 (0.78%) Apple iOS
4 2 (0.78%) Windows Server 2003
4 2 (0.78%) Android
4 2 (0.78%) Windows Server 2008
5 1 (0.39%) SUSE
5 1 (0.39%) AIX
5 1 (0.39%) HPUX
Processes & Methodologies
1 59 (23.05%) Analytics
2 50 (19.53%) Project Management
3 44 (17.19%) Agile Software Development
4 40 (15.63%) E-Commerce
5 36 (14.06%) CRM
6 34 (13.28%) Stakeholder Management
7 31 (12.11%) Business Intelligence
8 28 (10.94%) ITIL
9 22 (8.59%) Programme Management
10 19 (7.42%) Service Delivery
10 19 (7.42%) Scrum
10 19 (7.42%) SDLC
11 18 (7.03%) B2B
11 18 (7.03%) ERP
11 18 (7.03%) Digital Marketing
12 17 (6.64%) Use Case
13 16 (6.25%) B2C
14 14 (5.47%) UML
14 14 (5.47%) Information Security
14 14 (5.47%) Software Delivery
Programming Languages
1 34 (13.28%) SQL
2 16 (6.25%) JavaScript
3 11 (4.30%) R
4 8 (3.13%) Python
4 8 (3.13%) Java
5 7 (2.73%) C#
5 7 (2.73%) PHP
6 4 (1.56%) Ruby
7 3 (1.17%) Scala
7 3 (1.17%) C
8 2 (0.78%) Perl
8 2 (0.78%) T-SQL
8 2 (0.78%) VBScript
8 2 (0.78%) PowerShell
9 1 (0.39%) C++
Qualifications
1 68 (26.56%) Degree
2 15 (5.86%) PMI Certification
3 10 (3.91%) CISA
3 10 (3.91%) CISM
3 10 (3.91%) CISSP
3 10 (3.91%) PCI QSA
3 10 (3.91%) CRISC
4 7 (2.73%) Security Cleared
5 6 (2.34%) SC Cleared
5 6 (2.34%) PhD
6 4 (1.56%) PMP
7 2 (0.78%) PRINCE2 Certification
8 1 (0.39%) ITIL Certification
8 1 (0.39%) CCNP
8 1 (0.39%) CCDP
8 1 (0.39%) Cisco Certification
8 1 (0.39%) CWNA
8 1 (0.39%) CCSE
Quality Assurance & Compliance
1 15 (5.86%) QA
2 11 (4.30%) HIPAA
2 11 (4.30%) Sarbanes-Oxley
2 11 (4.30%) ISO/IEC 27001
3 3 (1.17%) COBIT
4 1 (0.39%) SLA
System Software
1 7 (2.73%) VMware Infrastructure
2 6 (2.34%) Active Directory
3 3 (1.17%) vSphere
4 2 (0.78%) vCloud
4 2 (0.78%) Hyper-V
5 1 (0.39%) XenApp
5 1 (0.39%) XenServer
5 1 (0.39%) XenDesktop
5 1 (0.39%) Terminal Services
Systems Management
1 6 (2.34%) HP UCMDB
2 3 (1.17%) SCCM
3 2 (0.78%) Opscode Chef
4 1 (0.39%) Tivoli
4 1 (0.39%) Tivoli Storage Manager
4 1 (0.39%) NetBackup
Vendors
1 31 (12.11%) Microsoft
2 18 (7.03%) Oracle
3 17 (6.64%) Google
4 16 (6.25%) SAP
5 14 (5.47%) Adobe
6 11 (4.30%) Trustwave
7 10 (3.91%) Tableau
7 10 (3.91%) IBM
8 9 (3.52%) ServiceNow
9 8 (3.13%) Cisco
10 7 (2.73%) Salesforce.com
10 7 (2.73%) VMware
10 7 (2.73%) Omniture
11 6 (2.34%) Ab Initio
11 6 (2.34%) EMC
12 5 (1.95%) Red Hat
13 4 (1.56%) MicroStrategy
13 4 (1.56%) Citrix
13 4 (1.56%) Netezza
13 4 (1.56%) Syncsort
London
Verticality Ltd
Salary: £25000 - £28000 per annum
Posted: 10 hours ago
Central London / West End
Stafford-Sharp Associates
Salary: From £70,000 to £90,000 per annum
Posted: Yesterday
City, London
Recommend Recruitment
Salary: From £32,000 to £42,000 per annum pension, healthcare
Posted: Yesterday
City of London
First Point
Salary: £50000 - £60000 per annum + Bonus, paid training
Posted: 5 days ago
London
Volt
Salary: £35000 per annum
Posted: 6 days ago
London
Big Wednesday Digital Ltd
Posted: 6 days ago
City of London
Experian
Salary: Great Bens
Posted: 8 days ago
London (SE1)
Guru Careers
Salary: £30 - 40k + Benefits & Bonus
Posted: 9 days ago
City of London
First Point
Salary: £50000 - £60000 per annum
Posted: 12 days ago
London
Bluetownonline Ltd
Salary: £20,000 - £21,000 per year
Posted: 13 days ago
London
Propel London Ltd
Posted: 22 days ago
London
First Point
Salary: £27000 - £30000 per annum
Posted: 23 days ago