The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 29 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 May 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 494 485 540
Rank change year-on-year
-9 +55
Permanent jobs citing Customer Engagement 138 194 162
As % of all permanent IT jobs located in London 0.34% 0.44% 0.33%
As % of the Processes & Methodologies category 0.38% 0.50% 0.38%
Number of salaries quoted 121 138 117
Median salary £60,000 £60,000 £55,000
Median salary % change year-on-year
- +9.09%
90% offered a salary of more than £41,000 £32,500 £45,000
10% offered a salary of more than £95,000 £90,000 £87,000
UK excluding London median salary £50,000 £50,000 £55,000
% change year-on-year
- -9.09%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
36072 38892 43116
As % of all permanent IT jobs located in London 89.47% 87.47% 86.93%
Number of salaries quoted 31140 32563 35776
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £40,000 £37,500 £37,000
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the London region.

Customer Engagement Salary Trend in London

Customer Engagement
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the London region over the 3 months to 29 May 2016.

Customer Engagement Salary Histogram in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +52 17 £65,000 +6.12% 3
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 29 May 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Customer Engagement.

1 99 (37.93%) Finance
2 68 (26.05%) Agile Software Development
3 64 (24.52%) Presales
4 57 (21.84%) Marketing
5 52 (19.92%) Degree
5 52 (19.92%) Analytical Skills
6 48 (18.39%) Project Management
7 47 (18.01%) CRM
8 42 (16.09%) Microsoft
8 42 (16.09%) Analytics
9 34 (13.03%) Banking
10 30 (11.49%) Stakeholder Management
11 29 (11.11%) Business Development
12 28 (10.73%) User Experience
13 27 (10.34%) SAP
13 27 (10.34%) Scrum
13 27 (10.34%) TDD
14 26 (9.96%) Oracle
14 26 (9.96%) B2B
14 26 (9.96%) HP
15 25 (9.58%) E-Commerce
15 25 (9.58%) JavaScript
15 25 (9.58%) Business Analysis
16 24 (9.20%) Cisco
17 23 (8.81%) Management Information System
18 22 (8.43%) VMware
18 22 (8.43%) Java
18 22 (8.43%) Python
18 22 (8.43%) Amazon AWS
18 22 (8.43%) SaaS

Customer Engagement
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (2.30%) CMS
2 5 (1.92%) SAS
3 4 (1.53%) WebSphere
4 3 (1.15%) Confluence
4 3 (1.15%) Elasticsearch
4 3 (1.15%) Node.js
4 3 (1.15%) Skype for Business
5 2 (0.77%) Apache
5 2 (0.77%) SharePoint
6 1 (0.38%) Adobe Experience Manager
6 1 (0.38%) Apache Pig
6 1 (0.38%) EPiServer CMS
6 1 (0.38%) MQSeries
6 1 (0.38%) Sitecore CMS
6 1 (0.38%) Umbraco
6 1 (0.38%) WebLogic
6 1 (0.38%) WebSphere Application Server
6 1 (0.38%) WordPress
Applications
1 21 (8.05%) MS Excel
2 9 (3.45%) MS PowerPoint
2 9 (3.45%) MS Visio
3 8 (3.07%) MS Office
4 4 (1.53%) MS Project
5 1 (0.38%) Adobe Creative Suite
5 1 (0.38%) Adobe Premiere
5 1 (0.38%) Final Cut Pro
5 1 (0.38%) OmniGraffle
Business Applications
1 10 (3.83%) Dynamics CRM
2 9 (3.45%) FastStats
2 9 (3.45%) SAP Oil and Gas
2 9 (3.45%) Unica
3 7 (2.68%) Adobe Campaign
4 5 (1.92%) SAP Business One
4 5 (1.92%) SAP CRM
5 4 (1.53%) Payment Gateway
6 3 (1.15%) Eloqua
7 2 (0.77%) Oracle BPM
8 1 (0.38%) Oracle EBS R12
8 1 (0.38%) Oracle HRMS
8 1 (0.38%) SAP hybris
Cloud Services
1 22 (8.43%) Amazon AWS
1 22 (8.43%) SaaS
2 12 (4.60%) Heroku
3 10 (3.83%) Office 365
4 9 (3.45%) Microsoft Azure
5 7 (2.68%) Cloud Computing
6 2 (0.77%) Amazon EC2
6 2 (0.77%) Amazon S3
6 2 (0.77%) Force.com
6 2 (0.77%) Google Analytics
7 1 (0.38%) Adobe Analytics
Communications & Networking
1 20 (7.66%) Firewall
2 10 (3.83%) LAN
2 10 (3.83%) WAN
3 8 (3.07%) Cisco Nexus
3 8 (3.07%) Wireless
4 7 (2.68%) DNS
5 5 (1.92%) Network Security
5 5 (1.92%) SAN
6 4 (1.53%) SMS
7 2 (0.77%) DHCP
7 2 (0.77%) HTTP
7 2 (0.77%) Internet
7 2 (0.77%) NAS
7 2 (0.77%) NetScaler
7 2 (0.77%) VPN
8 1 (0.38%) HSRP
8 1 (0.38%) Skype
8 1 (0.38%) Software-Defined Networking
8 1 (0.38%) Unified Communications
8 1 (0.38%) Wireshark
Database & Business Intelligence
1 16 (6.13%) SQL Server
2 12 (4.60%) Big Data
3 11 (4.21%) Oracle Reports
4 8 (3.07%) SQL Server Reporting Services
5 7 (2.68%) QlikView
6 6 (2.30%) Apache Cassandra
6 6 (2.30%) Hadoop
6 6 (2.30%) PowerCenter
7 5 (1.92%) BusinessObjects
7 5 (1.92%) Crystal Reports
7 5 (1.92%) Data Mining
7 5 (1.92%) Data Warehouse
7 5 (1.92%) MariaDB
7 5 (1.92%) Relational Database
8 4 (1.53%) DB2
9 3 (1.15%) MongoDB
9 3 (1.15%) Redis
9 3 (1.15%) SAS EBI
9 3 (1.15%) SQL Server Integration Services
10 2 (0.77%) IBM InfoSphere
Development Applications
1 5 (1.92%) JIRA
1 5 (1.92%) Selenium
2 2 (0.77%) Git (software)
2 2 (0.77%) Talend Open Studio
3 1 (0.38%) Axure RP
3 1 (0.38%) Balsamiq Mockups
3 1 (0.38%) Jenkins
General
1 99 (37.93%) Finance
2 57 (21.84%) Marketing
3 34 (13.03%) Banking
4 21 (8.05%) Telecoms
5 15 (5.75%) Retail
6 9 (3.45%) Legal
7 7 (2.68%) Publishing
8 6 (2.30%) Automotive
8 6 (2.30%) Law
9 5 (1.92%) Electronics
10 4 (1.53%) Advertising
10 4 (1.53%) Brand Awareness
10 4 (1.53%) French Language
10 4 (1.53%) Manufacturing
11 3 (1.15%) Games
12 2 (0.77%) Billing
13 1 (0.38%) Back Office
13 1 (0.38%) Front Office
Job Titles
1 71 (27.20%) Consultant
2 37 (14.18%) Architect
3 32 (12.26%) Solutions Architect
4 29 (11.11%) Developer
5 26 (9.96%) Product Manager
6 24 (9.20%) Analyst
7 16 (6.13%) Java Developer
8 15 (5.75%) Cloud Architect
8 15 (5.75%) Cloud Solutions Architect
9 14 (5.36%) Delivery Manager
10 13 (4.98%) Business Analyst
10 13 (4.98%) Digital Product Manager
11 11 (4.21%) Agile Delivery Manager
11 11 (4.21%) Cloud Infrastructure Architect
11 11 (4.21%) Graduate
11 11 (4.21%) Graduate Developer
11 11 (4.21%) Infrastructure Architect
11 11 (4.21%) Infrastructure Solutions Architect
11 11 (4.21%) Senior Manager
11 11 (4.21%) Technical Manager
Libraries, Frameworks & Software Standards
1 16 (6.13%) HTML
2 11 (4.21%) CSS
2 11 (4.21%) jQuery
2 11 (4.21%) Visualforce
3 10 (3.83%) Ember.js
3 10 (3.83%) J2EE
3 10 (3.83%) Ruby on Rails
4 8 (3.07%) HTML5
5 6 (2.30%) AngularJS
6 5 (1.92%) .NET
6 5 (1.92%) ActiveMQ
6 5 (1.92%) HornetQ
6 5 (1.92%) RabbitMQ
6 5 (1.92%) React
7 4 (1.53%) Java EE
7 4 (1.53%) REST
7 4 (1.53%) SOAP
7 4 (1.53%) Web Services
8 3 (1.15%) CSS3
8 3 (1.15%) XML
Miscellaneous
1 52 (19.92%) Analytical Skills
2 28 (10.73%) User Experience
3 23 (8.81%) Management Information System
4 17 (6.51%) Computer Science
5 16 (6.13%) Enterprise Software
6 13 (4.98%) Mobile App
7 10 (3.83%) Fintech
7 10 (3.83%) Social Media
8 7 (2.68%) FlexPod
9 6 (2.30%) LPAR
9 6 (2.30%) SWIFT
9 6 (2.30%) Visualisation
10 5 (1.92%) Data Integration
10 5 (1.92%) Digital Media
11 4 (1.53%) Data Centre
11 4 (1.53%) Linked Data
11 4 (1.53%) PMI
12 3 (1.15%) Mathematics
13 2 (0.77%) iPad
13 2 (0.77%) Online Banking
Operating Systems
1 17 (6.51%) Windows
2 14 (5.36%) Linux
3 9 (3.45%) Apple iOS
4 7 (2.68%) AIX
4 7 (2.68%) Red Hat Enterprise Linux
4 7 (2.68%) Solaris
4 7 (2.68%) Windows Server 2008
5 6 (2.30%) CentOS
5 6 (2.30%) Windows Server 2003
6 5 (1.92%) Android
6 5 (1.92%) Windows Server
7 3 (1.15%) Mac OS X
8 2 (0.77%) Unix
9 1 (0.38%) HPUX
9 1 (0.38%) SUSE
9 1 (0.38%) Windows Server 2012
Processes & Methodologies
1 68 (26.05%) Agile Software Development
2 64 (24.52%) Presales
3 48 (18.39%) Project Management
4 47 (18.01%) CRM
5 42 (16.09%) Analytics
6 30 (11.49%) Stakeholder Management
7 29 (11.11%) Business Development
8 27 (10.34%) Scrum
8 27 (10.34%) TDD
9 26 (9.96%) B2B
10 25 (9.58%) Business Analysis
10 25 (9.58%) E-Commerce
11 22 (8.43%) SDLC
12 21 (8.05%) Data Analytics
13 20 (7.66%) ITIL
13 20 (7.66%) Service Delivery
14 17 (6.51%) Time Management
15 14 (5.36%) Business Intelligence
15 14 (5.36%) Marketing Automation
15 14 (5.36%) Mentoring
Programming Languages
1 25 (9.58%) JavaScript
2 22 (8.43%) Java
2 22 (8.43%) Python
3 18 (6.90%) SQL
4 12 (4.60%) Ruby
5 11 (4.21%) Apex Code
6 10 (3.83%) C#
7 7 (2.68%) Scala
8 5 (1.92%) Go
9 4 (1.53%) PHP
9 4 (1.53%) PowerShell
10 3 (1.15%) R
11 2 (0.77%) C
12 1 (0.38%) Objective-C
12 1 (0.38%) Perl
Qualifications
1 52 (19.92%) Degree
2 11 (4.21%) Cisco Certification
3 9 (3.45%) CCNA
4 8 (3.07%) CCIE
4 8 (3.07%) CCNP
4 8 (3.07%) NCDA
4 8 (3.07%) NCIE
4 8 (3.07%) VCP5
4 8 (3.07%) VCP6
4 8 (3.07%) VMware Certified Professional (VCP)
5 5 (1.92%) MBA
5 5 (1.92%) PMI Certification
5 5 (1.92%) PMP
5 5 (1.92%) Security Cleared
6 3 (1.15%) CTC Cleared
6 3 (1.15%) PRINCE2 Practitioner
7 2 (0.77%) CISM
7 2 (0.77%) CISSP
7 2 (0.77%) SC Cleared
8 1 (0.38%) ITIL Certification
Quality Assurance & Compliance
1 8 (3.07%) SLA
2 7 (2.68%) ISO/IEC 27001
3 5 (1.92%) QA
4 4 (1.53%) COBIT
5 2 (0.77%) PCI DSS
5 2 (0.77%) SEPA
6 1 (0.38%) Data Quality
6 1 (0.38%) HMG Security Policy Framework
System Software
1 19 (7.28%) VMware Infrastructure
2 17 (6.51%) Hyper-V
3 12 (4.60%) Active Directory
4 6 (2.30%) Microsoft Virtual Server
4 6 (2.30%) VMware ESX
4 6 (2.30%) Xen
5 5 (1.92%) Terminal Server
5 5 (1.92%) vCloud
6 3 (1.15%) Docker
6 3 (1.15%) Microsoft App-V
6 3 (1.15%) vSphere
7 2 (0.77%) XenApp
7 2 (0.77%) XenDesktop
7 2 (0.77%) XenServer
8 1 (0.38%) Terminal Services
Systems Management
1 6 (2.30%) EMC NetWorker
1 6 (2.30%) NetBackup
1 6 (2.30%) Tivoli
1 6 (2.30%) Tivoli Storage Manager
2 5 (1.92%) Control-M
3 4 (1.53%) SCCM
4 1 (0.38%) Opscode Chef
4 1 (0.38%) Puppet
4 1 (0.38%) vRealize
Vendors
1 42 (16.09%) Microsoft
2 27 (10.34%) SAP
3 26 (9.96%) HP
3 26 (9.96%) Oracle
4 24 (9.20%) Cisco
5 22 (8.43%) VMware
6 14 (5.36%) CommVault
6 14 (5.36%) IBM
7 13 (4.98%) Juniper
8 10 (3.83%) NetApp
9 9 (3.45%) Citrix
9 9 (3.45%) Dell
10 8 (3.07%) Aruba
10 8 (3.07%) BMC
10 8 (3.07%) Dell Compellent
10 8 (3.07%) Nimble Storage
10 8 (3.07%) Ruckus Wireless
10 8 (3.07%) Salesforce.com
10 8 (3.07%) Veeam
11 7 (2.68%) Tableau
London
JM
Salary: £70000 - £70001 per annum + Bonus + Benefits
Posted: 3 days ago
City, London
Sanderson
Salary: £55000.00 - £67500.00 per annum
Posted: 4 days ago
London
Codex
Salary: From £40,000 to £65,000 per annum DOE
Posted: 2 days ago
London
blu digital
Salary: From £30,000 to £40,000 per annum
Posted: 6 days ago
City, London
Complete Tech Limited
Salary: Up to £80,000 per annum with great benefits and package
Posted: 3 days ago
City of London
TDA Group
Posted: 12 days ago
London
Dice
Salary: Competitive
Posted: 12 days ago
London
People Source Consulting
Salary: £50000 - £65000 per annum + bonus, benefits
Posted: 11 days ago
North West London
Net Recruit.co.uk Ltd
Salary: £25,000 - £35,000 DOE
Posted: 5 days ago
North London
Louis Hampshire
Salary: Circa £70k plus Car, Bonus and Benefits
Posted: 2 days ago
London
Lawrence Harvey
Salary: £100000 - £110000 per annum + bonus, OTE and benefits
Posted: 27 days ago
North London
Louis Hampshire
Salary: Circa £70k plus Car, Bonus and Benefits
Posted: 5 days ago
London
IQ Telecom
Salary: £40000 - £65000 per annum + commission
Posted: 12 days ago
East London
London Borough of Waltham Forest
Salary: Up to £110,000+ excellent benefits
Posted: 10 days ago