The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 524 523 521
Rank change year-on-year
-1 -2
Permanent jobs citing Customer Engagement 107 117 96
As % of all permanent IT jobs located in London 0.24% 0.25% 0.21%
As % of the Processes & Methodologies category 0.28% 0.29% 0.25%
Number of salaries quoted 67 68 65
Average salary £70,000 £56,250 £52,500
Average salary % change year-on-year
+24.44% +7.14%
90% offered a salary of more than £42,500 £37,250 £32,500
10% offered a salary of more than £91,000 £89,100 £74,000
UK excluding London average salary £45,000 £45,500 £44,000
% change year-on-year
-1.09% +3.40%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
38080 39730 37673
As % of all permanent IT jobs located in London 85.68% 84.63% 84.21%
Number of salaries quoted 32190 32726 31226
Average salary £60,000 £55,000 £55,000
Average salary % change year-on-year
+9.09% -
90% offered a salary of more than £38,500 £37,500 £37,000
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Customer Engagement
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the London region.

Customer Engagement Salary Trend in London

Customer Engagement
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the London region over the 3 months to 2 September 2015.

Customer Engagement Salary Histogram in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -1 10 £52,500 -25.00% 3
Uxbridge +2 3 - -
Chiswick - 1 £26,500 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 2 September 2015, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 88 (33.59%) Marketing
2 79 (30.15%) Finance
3 68 (25.95%) Analytics
4 65 (24.81%) Degree
5 52 (19.85%) Stakeholder Management
6 48 (18.32%) Project Management
6 48 (18.32%) Analytical Skills
7 45 (17.18%) Agile Software Development
8 40 (15.27%) SQL
9 38 (14.50%) E-Commerce
10 33 (12.60%) Retail
11 32 (12.21%) SQL Server
12 31 (11.83%) CRM
12 31 (11.83%) Business Intelligence
13 28 (10.69%) Oracle
14 27 (10.31%) Computer Science
15 26 (9.92%) Microsoft
16 24 (9.16%) Banking
16 24 (9.16%) Legal
16 24 (9.16%) Visualisation
16 24 (9.16%) User Experience
17 23 (8.78%) MS Excel
17 23 (8.78%) ITIL
17 23 (8.78%) JavaScript
18 22 (8.40%) Programme Management
18 22 (8.40%) R
19 21 (8.02%) SaaS
20 20 (7.63%) Social Media
20 20 (7.63%) Tableau
20 20 (7.63%) .NET

Customer Engagement
Top Related IT Skills in London by Category

For the 6 months to 2 September 2015, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 18 (6.87%) SAS
2 11 (4.20%) Apache Spark
3 6 (2.29%) CMS
4 3 (1.15%) WebSphere
4 3 (1.15%) SharePoint
4 3 (1.15%) Confluence
5 2 (0.76%) Node.js
5 2 (0.76%) Elasticsearch
5 2 (0.76%) Oracle Coherence
5 2 (0.76%) Drupal
5 2 (0.76%) Mule
5 2 (0.76%) Sitecore CMS
5 2 (0.76%) Liferay
5 2 (0.76%) Apache Solr
6 1 (0.38%) SharePoint Server
6 1 (0.38%) WordPress
6 1 (0.38%) Apache Pig
6 1 (0.38%) Exchange Server 2013
6 1 (0.38%) Lync
Applications
1 23 (8.78%) MS Excel
2 12 (4.58%) SPSS
3 10 (3.82%) MS Visio
4 9 (3.44%) Adobe Creative Suite
5 7 (2.67%) MS Office
6 5 (1.91%) Photoshop
6 5 (1.91%) Adobe Illustrator
7 4 (1.53%) MS PowerPoint
7 4 (1.53%) MS Project
8 3 (1.15%) Stata
8 3 (1.15%) Vensim
9 2 (0.76%) FastStats
Business Applications
1 5 (1.91%) WebTrends
2 4 (1.53%) Oracle EBS R12
3 3 (1.15%) Adobe Campaign
4 2 (0.76%) Oracle Payables
4 2 (0.76%) Oracle Receivables
4 2 (0.76%) Oracle Cash Management
4 2 (0.76%) Oracle E-Business Tax
4 2 (0.76%) Unica
4 2 (0.76%) Oracle General Ledger
4 2 (0.76%) Oracle iProcurement
4 2 (0.76%) Oracle Financials
5 1 (0.38%) Summit
5 1 (0.38%) SAP Oil and Gas
Cloud Services
1 21 (8.02%) SaaS
2 13 (4.96%) Google Analytics
3 8 (3.05%) Microsoft Azure
4 5 (1.91%) Amazon AWS
4 5 (1.91%) eCircle
5 3 (1.15%) Adobe Analytics
6 1 (0.38%) Cloud Computing
Communications & Networking
1 16 (6.11%) Firewall
2 12 (4.58%) VPN
3 10 (3.82%) SMS
4 7 (2.67%) WAN
4 7 (2.67%) IPv4
4 7 (2.67%) IPv6
4 7 (2.67%) Internet
5 6 (2.29%) SAN
6 5 (1.91%) LAN
6 5 (1.91%) Structured Cabling
7 4 (1.53%) MPLS
8 3 (1.15%) Unified Communications
8 3 (1.15%) LDAP
8 3 (1.15%) SSL
9 2 (0.76%) PBX
9 2 (0.76%) VoIP
9 2 (0.76%) Wireless
9 2 (0.76%) Software-Defined Networking
9 2 (0.76%) Softswitch
10 1 (0.38%) Skype
Database & Business Intelligence
1 32 (12.21%) SQL Server
2 17 (6.49%) Hadoop
2 17 (6.49%) Big Data
3 13 (4.96%) NoSQL
4 11 (4.20%) MongoDB
4 11 (4.20%) Apache Cassandra
5 10 (3.82%) HBase
6 7 (2.67%) Data Warehouse
7 6 (2.29%) Data Mining
8 5 (1.91%) MySQL
8 5 (1.91%) Pentaho
8 5 (1.91%) Amazon DynamoDB
9 2 (0.76%) Couchbase
9 2 (0.76%) Apache Hive
10 1 (0.38%) DB2
10 1 (0.38%) Oracle Database 11g
10 1 (0.38%) SAS Enterprise Miner
10 1 (0.38%) Oracle Database
Development Applications
1 6 (2.29%) JIRA
2 5 (1.91%) Dreamweaver
2 5 (1.91%) Talend Open Studio
3 4 (1.53%) Axure RP
4 2 (0.76%) Appcelerator Titanium
5 1 (0.38%) SpecFlow
5 1 (0.38%) Behat
5 1 (0.38%) Cucumber
5 1 (0.38%) TestNG
5 1 (0.38%) Team Foundation Server
5 1 (0.38%) Bugzilla
5 1 (0.38%) Selenium
5 1 (0.38%) Firebug
5 1 (0.38%) Fiddler
General
1 88 (33.59%) Marketing
2 79 (30.15%) Finance
3 33 (12.60%) Retail
4 24 (9.16%) Legal
4 24 (9.16%) Banking
5 17 (6.49%) French Language
5 17 (6.49%) German Language
6 9 (3.44%) Advertising
6 9 (3.44%) Publishing
7 7 (2.67%) Billing
8 6 (2.29%) Law
8 6 (2.29%) Telecoms
9 5 (1.91%) Investment Banking
10 4 (1.53%) Multimedia
11 3 (1.15%) Games
12 2 (0.76%) Local Government
12 2 (0.76%) Front Office
13 1 (0.38%) Back Office
13 1 (0.38%) Electronics
13 1 (0.38%) Financial Institution
Job Titles
1 43 (16.41%) Analyst
2 33 (12.60%) Consultant
3 32 (12.21%) Business Analyst
4 25 (9.54%) Architect
5 20 (7.63%) Project Manager
6 17 (6.49%) Solutions Architect
7 15 (5.73%) Developer
8 13 (4.96%) Product Manager
9 12 (4.58%) Software Manager
10 11 (4.20%) Security Consultant
11 9 (3.44%) Senior Manager
11 9 (3.44%) Software Project Manager
11 9 (3.44%) Technical Business Analyst
11 9 (3.44%) Technical Analyst
11 9 (3.44%) Designer
11 9 (3.44%) Data Scientist
12 8 (3.05%) Senior Consultant
13 7 (2.67%) Technical Consultant
13 7 (2.67%) Team Leader
13 7 (2.67%) Vendor Manager
Libraries, Frameworks & Software Standards
1 20 (7.63%) .NET
2 19 (7.25%) HTML
3 15 (5.73%) CSS
4 10 (3.82%) D3.js
5 6 (2.29%) ASP.NET MVC
5 6 (2.29%) HTML5
5 6 (2.29%) REST
5 6 (2.29%) Web Services
5 6 (2.29%) ASP.NET
6 4 (1.53%) XML
6 4 (1.53%) SOAP
6 4 (1.53%) Oracle Fusion
6 4 (1.53%) Spring
6 4 (1.53%) Ajax
6 4 (1.53%) AngularJS
7 3 (1.15%) CSS3
7 3 (1.15%) JSON
7 3 (1.15%) COM
7 3 (1.15%) J2EE
8 2 (0.76%) jQuery
Miscellaneous
1 48 (18.32%) Analytical Skills
2 27 (10.31%) Computer Science
3 24 (9.16%) Visualisation
3 24 (9.16%) User Experience
4 20 (7.63%) Social Media
5 19 (7.25%) Algorithms
6 15 (5.73%) Data Integration
7 13 (4.96%) PMI
8 12 (4.58%) Statistics
8 12 (4.58%) Mathematics
8 12 (4.58%) Data Centre
9 11 (4.20%) Cybercrime
10 8 (3.05%) Enterprise Software
11 6 (2.29%) FMCG
11 6 (2.29%) Psychology
12 5 (1.91%) Online Banking
12 5 (1.91%) Graphic Design
12 5 (1.91%) Mobile App
13 4 (1.53%) Photography
13 4 (1.53%) Physics
Operating Systems
1 8 (3.05%) Windows
2 7 (2.67%) UNIX
3 6 (2.29%) Linux
4 5 (1.91%) Solaris
4 5 (1.91%) Red Hat Enterprise Linux
5 3 (1.15%) Apple iOS
5 3 (1.15%) Android
6 2 (0.76%) Windows Server 2008
6 2 (0.76%) Windows Server 2003
7 1 (0.38%) SUSE
7 1 (0.38%) AIX
7 1 (0.38%) HPUX
Processes & Methodologies
1 68 (25.95%) Analytics
2 52 (19.85%) Stakeholder Management
3 48 (18.32%) Project Management
4 45 (17.18%) Agile Software Development
5 38 (14.50%) E-Commerce
6 31 (11.83%) CRM
6 31 (11.83%) Business Intelligence
7 23 (8.78%) ITIL
8 22 (8.40%) Programme Management
9 19 (7.25%) SDLC
10 18 (6.87%) Scrum
11 17 (6.49%) Data Analysis
12 16 (6.11%) Use Case
12 16 (6.11%) ERP
13 15 (5.73%) B2B
13 15 (5.73%) Service Delivery
13 15 (5.73%) Data Management
14 14 (5.34%) Software Delivery
15 13 (4.96%) B2C
15 13 (4.96%) PRINCE
Programming Languages
1 40 (15.27%) SQL
2 23 (8.78%) JavaScript
3 22 (8.40%) R
4 16 (6.11%) Python
5 7 (2.67%) C#
5 7 (2.67%) Java
6 6 (2.29%) PHP
7 3 (1.15%) C
7 3 (1.15%) Ruby
7 3 (1.15%) PowerShell
7 3 (1.15%) Scala
8 2 (0.76%) T-SQL
8 2 (0.76%) VBScript
9 1 (0.38%) Perl
Qualifications
1 65 (24.81%) Degree
2 13 (4.96%) PMI Certification
3 11 (4.20%) CISSP
3 11 (4.20%) CISM
4 10 (3.82%) PCI QSA
4 10 (3.82%) CRISC
4 10 (3.82%) CISA
5 7 (2.67%) Security Cleared
6 6 (2.29%) SC Cleared
7 4 (1.53%) PhD
8 2 (0.76%) PMP
9 1 (0.38%) MBA
9 1 (0.38%) CCSE
9 1 (0.38%) CCNP
9 1 (0.38%) CCDP
9 1 (0.38%) ISEB
9 1 (0.38%) Cisco Certification
9 1 (0.38%) ITIL Certification
Quality Assurance & Compliance
1 13 (4.96%) QA
2 12 (4.58%) ISO/IEC 27001
3 11 (4.20%) Sarbanes-Oxley
3 11 (4.20%) HIPAA
4 2 (0.76%) SLA
4 2 (0.76%) COBIT
System Software
1 7 (2.67%) VMware Infrastructure
2 3 (1.15%) Hyper-V
2 3 (1.15%) Active Directory
2 3 (1.15%) vSphere
3 2 (0.76%) vCloud
4 1 (0.38%) VMware ESXi
4 1 (0.38%) Terminal Services
4 1 (0.38%) XenApp
4 1 (0.38%) XenServer
4 1 (0.38%) XenDesktop
Systems Management
1 3 (1.15%) HP UCMDB
2 2 (0.76%) Opscode Chef
2 2 (0.76%) SCCM
3 1 (0.38%) SCOrch
3 1 (0.38%) Tivoli
3 1 (0.38%) Tivoli Storage Manager
3 1 (0.38%) NetBackup
Vendors
1 28 (10.69%) Oracle
2 26 (9.92%) Microsoft
3 20 (7.63%) Tableau
4 19 (7.25%) IBM
5 14 (5.34%) Google
5 14 (5.34%) SAP
6 11 (4.20%) Adobe
6 11 (4.20%) Trustwave
7 10 (3.82%) Teradata
8 9 (3.44%) Cisco
9 8 (3.05%) VMware
9 8 (3.05%) ServiceNow
10 7 (2.67%) Salesforce.com
11 6 (2.29%) EMC
11 6 (2.29%) Ab Initio
12 5 (1.91%) Omniture
12 5 (1.91%) Netezza
12 5 (1.91%) Syncsort
12 5 (1.91%) MicroStrategy
12 5 (1.91%) Red Hat
London
Bentley Whitaker
Salary: £50,000 - £65,000 per year
Posted: 3 hours ago
London
ComputAppoint
Salary: £65000 - £75000 per annum + Benefits
Posted: 11 hours ago
South East London
Make positive
Salary: Up to £55,000 per annum Bonus, Benifits
Posted: 13 hours ago
City, London
Robert Half
Salary: £80000 - £95000 per annum
Posted: 14 hours ago
London
Propel London Ltd
Posted: Yesterday
London
Big Wednesday Digital Ltd
Posted: Yesterday
Central London / West End
Stafford-Sharp Associates
Salary: From £70,000 to £90,000 per annum
Posted: 2 days ago
East London
Experis Ltd
Salary: £80000.00 - £120000.00 per annum + bonus & benefits
Posted: 2 days ago
London
Care Quality Commission
Posted: 5 days ago
London
Big Wednesday Digital Ltd
Posted: 5 days ago
London
Big Wednesday Digital Ltd
Posted: 5 days ago
London
Big Wednesday Digital Ltd
Posted: 5 days ago
London
Freshtechit
Salary: From £120,000 to £150,000 per annum
Posted: 13 days ago
West London
Mason Frank
Posted: 14 days ago
London (SE1)
Guru Careers
Salary: £30 - 40k + Benefits & Bonus
Posted: 16 days ago
London
Metapack
Posted: 20 days ago
South West London
Parliamentary Digital Service
Salary: From £25,400 to £29,623 per annum
Posted: 21 days ago
City of London
Computer Futures
Salary: £70000 - £140000 per annum + competitive
Posted: 22 days ago
London
Bluetownonline Ltd
Salary: £20000 - £21000 per annum
Posted: 23 days ago