The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 508 539 565
Rank change year-on-year
+31 +26
Permanent jobs citing Customer Engagement 110 96 75
As % of all permanent IT jobs located in London 0.24% 0.21% 0.16%
As % of the Processes & Methodologies category 0.29% 0.25% 0.19%
Number of salaries quoted 78 76 57
Average salary £60,000 £56,250 £57,500
Average salary % change year-on-year
+6.66% -2.17%
90% offered a salary of more than £39,750 £42,500 £39,500
10% offered a salary of more than £85,000 £75,000 £85,000
UK excluding London average salary £45,000 £47,500 £50,000
% change year-on-year
-5.26% -5.00%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37801 37914 39018
As % of all permanent IT jobs located in London 83.40% 83.49% 81.43%
Number of salaries quoted 31439 31626 33215
Average salary £55,000 £55,000 £54,500
Average salary % change year-on-year
- +0.91%
90% offered a salary of more than £37,500 £36,700 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Customer Engagement
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the London region.

Customer Engagement Salary Trend in London

Customer Engagement
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the London region over the 3 months to 24 October 2014.

Customer Engagement Salary Histogram in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +2 15 £52,500 -1.40% 7
Westminster - 2 £45,000 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 24 October 2014, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 99 (46.48%) Marketing
2 57 (26.76%) Degree
3 43 (20.19%) Finance
4 37 (17.37%) Retail
5 34 (15.96%) E-Commerce
6 32 (15.02%) CRM
6 32 (15.02%) Analytics
7 29 (13.62%) Project Management
8 28 (13.15%) Agile Software Development
9 27 (12.68%) Digital Marketing
10 26 (12.21%) Social Media
11 25 (11.74%) Analytical Skills
12 21 (9.86%) Telecoms
13 20 (9.39%) Salesforce.com
14 18 (8.45%) HTML
14 18 (8.45%) Advertising
14 18 (8.45%) Business Development
15 17 (7.98%) B2B
15 17 (7.98%) User Experience
16 16 (7.51%) Coaching
16 16 (7.51%) SaaS
16 16 (7.51%) Microsoft
16 16 (7.51%) XML
17 15 (7.04%) JavaScript
17 15 (7.04%) Content Management
17 15 (7.04%) Business Analysis
17 15 (7.04%) French Language
18 13 (6.10%) Marketing Strategy
18 13 (6.10%) Web Analytics
18 13 (6.10%) SEO

Customer Engagement
Top Related IT Skills in London by Category

For the 6 months to 24 October 2014, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 6 (2.82%) CMS
2 3 (1.41%) JBoss
3 2 (0.94%) MS Exchange
3 2 (0.94%) WordPress
4 1 (0.47%) Lync
4 1 (0.47%) Blackberry Enterprise Server
4 1 (0.47%) SharePoint
Applications
1 5 (2.35%) MS Office
2 4 (1.88%) MS Excel
3 2 (0.94%) MS Visio
3 2 (0.94%) MS Project
4 1 (0.47%) MS PowerPoint
4 1 (0.47%) InfoPath
4 1 (0.47%) FastStats
Business Applications
1 8 (3.76%) Google Analytics
2 6 (2.82%) Dynamics CRM
3 5 (2.35%) Oracle CRM
3 5 (2.35%) Oracle Applications
4 3 (1.41%) WebTrends
5 1 (0.47%) Oracle EBS
5 1 (0.47%) SAP SD
Cloud Services
1 16 (7.51%) SaaS
2 3 (1.41%) IaaS
3 2 (0.94%) Cloud Computing
4 1 (0.47%) Microsoft Azure
4 1 (0.47%) PaaS
4 1 (0.47%) IBM SmartCloud
Communications & Networking
1 6 (2.82%) LTE
2 5 (2.35%) Internet
3 4 (1.88%) Wi-Fi
4 3 (1.41%) SAN
4 3 (1.41%) SMS
4 3 (1.41%) MVNO
5 2 (0.94%) Intranet
5 2 (0.94%) Unified Communications
5 2 (0.94%) WAN
6 1 (0.47%) FTP
6 1 (0.47%) HTTP
6 1 (0.47%) VPN
6 1 (0.47%) VoIP
6 1 (0.47%) GSM
6 1 (0.47%) PBX
6 1 (0.47%) DMZ
6 1 (0.47%) Firewall
6 1 (0.47%) Wireless
6 1 (0.47%) TETRA
6 1 (0.47%) NAS
Database & Business Intelligence
1 8 (3.76%) SQL Server
2 6 (2.82%) MySQL
2 6 (2.82%) Data Mining
3 5 (2.35%) SQL Server Reporting Services
4 3 (1.41%) SQL Server Integration Services
4 3 (1.41%) SQLite
4 3 (1.41%) Big Data
4 3 (1.41%) Data Warehouse
5 2 (0.94%) OLAP
5 2 (0.94%) SQL Server 2012
5 2 (0.94%) Oracle Database
5 2 (0.94%) SQL Server Analysis Services
5 2 (0.94%) SQL Server 2008
5 2 (0.94%) Microsoft Analysis Services
6 1 (0.47%) MongoDB
6 1 (0.47%) Apache Cassandra
6 1 (0.47%) NoSQL
6 1 (0.47%) PostgreSQL
Development Applications
1 5 (2.35%) SoapUI
2 3 (1.41%) Hudson
2 3 (1.41%) Dreamweaver
3 2 (0.94%) Jenkins
4 1 (0.47%) Introscope
4 1 (0.47%) Xcode
4 1 (0.47%) JUnit
4 1 (0.47%) Eclipse
General
1 99 (46.48%) Marketing
2 43 (20.19%) Finance
3 37 (17.37%) Retail
4 21 (9.86%) Telecoms
5 18 (8.45%) Advertising
6 15 (7.04%) French Language
7 10 (4.69%) Banking
8 9 (4.23%) German Language
9 8 (3.76%) Electronics
10 7 (3.29%) Games
10 7 (3.29%) Mandarin Language
10 7 (3.29%) Japanese Language
10 7 (3.29%) Spanish Language
11 6 (2.82%) Legal
12 5 (2.35%) Law
12 5 (2.35%) Billing
13 4 (1.88%) Pharmaceutical
14 3 (1.41%) Publishing
15 2 (0.94%) Manufacturing
16 1 (0.47%) Investment Banking
Job Titles
1 29 (13.62%) Consultant
2 27 (12.68%) Analyst
3 19 (8.92%) Developer
4 17 (7.98%) Project Manager
5 16 (7.51%) Business Analyst
6 12 (5.63%) Architect
7 11 (5.16%) Delivery Manager
8 10 (4.69%) Business Consultant
8 10 (4.69%) Senior Manager
9 9 (4.23%) CRM Consultant
9 9 (4.23%) Engagement Manager
9 9 (4.23%) Lead Architect
10 7 (3.29%) Sales Executive
10 7 (3.29%) Junior
10 7 (3.29%) Coordinator
11 6 (2.82%) Services Delivery Manager
11 6 (2.82%) Service Manager
11 6 (2.82%) Marketing Manager
11 6 (2.82%) Data Analyst
11 6 (2.82%) Senior Project Manager
Libraries, Frameworks & Software Standards
1 18 (8.45%) HTML
2 16 (7.51%) XML
3 13 (6.10%) CSS
4 11 (5.16%) .NET
4 11 (5.16%) Web Services
5 9 (4.23%) HTML5
5 9 (4.23%) JSON
6 7 (3.29%) CSS3
7 6 (2.82%) COM
8 5 (2.35%) SOAP
8 5 (2.35%) Spring
9 4 (1.88%) jQuery
9 4 (1.88%) J2EE
9 4 (1.88%) Sass
9 4 (1.88%) LESS
10 3 (1.41%) Flask
10 3 (1.41%) Natural Language Processing
10 3 (1.41%) ASP.NET
10 3 (1.41%) EJB
10 3 (1.41%) Django
Miscellaneous
1 26 (12.21%) Social Media
2 25 (11.74%) Analytical Skills
3 17 (7.98%) User Experience
4 11 (5.16%) Digital Media
4 11 (5.16%) Management Information System
5 8 (3.76%) Mathematics
6 6 (2.82%) Economics
7 5 (2.35%) Mobile App
7 5 (2.35%) Enterprise Software
7 5 (2.35%) PMI
8 4 (1.88%) Computer Science
8 4 (1.88%) Smartphone
9 3 (1.41%) FMCG
9 3 (1.41%) Algorithms
9 3 (1.41%) W3C
9 3 (1.41%) IVR
9 3 (1.41%) Artificial Intelligence
10 2 (0.94%) NHS
11 1 (0.47%) Client/Server
11 1 (0.47%) VLE
Operating Systems
1 7 (3.29%) UNIX
2 6 (2.82%) Linux
3 5 (2.35%) Windows
4 1 (0.47%) HPUX
4 1 (0.47%) Solaris
4 1 (0.47%) Windows Server 2003
4 1 (0.47%) Android
4 1 (0.47%) Windows Server 2008
Processes & Methodologies
1 34 (15.96%) E-Commerce
2 32 (15.02%) CRM
2 32 (15.02%) Analytics
3 29 (13.62%) Project Management
4 28 (13.15%) Agile Software Development
5 27 (12.68%) Digital Marketing
6 18 (8.45%) Business Development
7 17 (7.98%) B2B
8 16 (7.51%) Coaching
9 15 (7.04%) Content Management
9 15 (7.04%) Business Analysis
10 13 (6.10%) Web Analytics
10 13 (6.10%) E-business
10 13 (6.10%) SEO
10 13 (6.10%) Marketing Strategy
11 12 (5.63%) Online Marketing
11 12 (5.63%) Change Management
11 12 (5.63%) Business Intelligence
12 10 (4.69%) PRINCE2
12 10 (4.69%) Service Delivery
Programming Languages
1 15 (7.04%) JavaScript
2 13 (6.10%) SQL
3 12 (5.63%) PHP
4 10 (4.69%) Java
5 6 (2.82%) Python
5 6 (2.82%) C
6 4 (1.88%) C#
7 3 (1.41%) MATLAB
7 3 (1.41%) R
8 2 (0.94%) T-SQL
9 1 (0.47%) ABAP
9 1 (0.47%) ActionScript
9 1 (0.47%) Objective-C
9 1 (0.47%) Ruby
9 1 (0.47%) PowerShell
Qualifications
1 57 (26.76%) Degree
2 8 (3.76%) PhD
3 7 (3.29%) Security Cleared
4 5 (2.35%) SC Cleared
4 5 (2.35%) PMI Certification
5 4 (1.88%) PRINCE2 Practitioner
6 3 (1.41%) Chartered Engineer
6 3 (1.41%) PMP
7 1 (0.47%) ISEB
7 1 (0.47%) ITIL Certification
Quality Assurance & Compliance
1 7 (3.29%) SLA
2 1 (0.47%) QA
System Software
1 3 (1.41%) VMware Infrastructure
1 3 (1.41%) vSphere
2 2 (0.94%) XenApp
2 2 (0.94%) XenDesktop
3 1 (0.47%) Hyper-V
Vendors
1 20 (9.39%) Salesforce.com
2 16 (7.51%) Microsoft
3 13 (6.10%) Oracle
4 10 (4.69%) Google
5 7 (3.29%) Facebook
6 6 (2.82%) Eloqua
7 5 (2.35%) i2
7 5 (2.35%) Siebel
8 4 (1.88%) Demandware
9 3 (1.41%) VMware
10 2 (0.94%) Omniture
10 2 (0.94%) Twitter
10 2 (0.94%) ServiceNow
10 2 (0.94%) Tableau
10 2 (0.94%) HP
10 2 (0.94%) EMC
10 2 (0.94%) Citrix
10 2 (0.94%) Coremetrics
10 2 (0.94%) Fujitsu
11 1 (0.47%) Unica
Central London / West End
ARC IT Recruitment Ltd
Salary: £35000 - £50000 Per Annum + benefits
Posted: 6 hours ago
London
Verticality Ltd
Salary: £60000 to £65000 per annum - Bonus + Bens Package
Posted: Yesterday
London
Testing Circle Ltd
Salary: From £50,000 to £70,000 per annum Car and Benefits
Posted: Yesterday
City, London
QUANTICA
Salary: £80000 - £95000 per annum
Posted: 2 days ago
Uxbridge, Middlesex
Bristol-Myers Squibb
Posted: 2 days ago
City, London
Networking People
Posted: 2 days ago
City of London
Interquest - IQ ESM
Salary: £65000 per annum
Posted: 2 days ago
London
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Benefi6s
Posted: 5 days ago
City of London
Mason Frank
Salary: £50000 - £60000 per annum + Bonus & Benefits
Posted: 7 days ago
North West London
DP Connect
Salary: £85000 per annum + Pension, Healthcare, Bonus
Posted: 8 days ago
London
Propel London Ltd
Posted: 9 days ago
City of London
Mason Frank
Salary: £55000 - £65000 per annum + Bonus & Benefits
Posted: 15 days ago
City of London
Quantica Technology - London
Salary: £80000 - £100000 per annum
Posted: 15 days ago
City of London
Interquest - IQ ERP
Salary: £35000 - £45000 per annum + + 5% Bonus + Great Benefits
Posted: 15 days ago
London
Computer Futures
Salary: £60000 - £70000 per annum + Bonus
Posted: 17 days ago
London
Computer Futures
Salary: £60000 - £65000 per annum + Bonus
Posted: 17 days ago
London
NFP Group Ltd
Salary: £70000 - £80000 per annum + bonus & benefits
Posted: 18 days ago