The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 494 538 510
Rank change year-on-year
+44 -28
Permanent jobs citing Customer Engagement 113 100 96
As % of all permanent IT jobs located in London 0.27% 0.23% 0.23%
As % of the Processes & Methodologies category 0.33% 0.28% 0.27%
Number of salaries quoted 83 71 74
Average salary £55,000 £56,000 £48,750
Average salary % change year-on-year
-1.78% +14.87%
90% offered a salary of more than £28,000 £40,000 £40,800
10% offered a salary of more than £82,000 £75,000 £90,000
UK excluding London average salary £50,000 £50,000 £50,000
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
34516 36023 35003
As % of all permanent IT jobs located in London 83.61% 83.79% 82.29%
Number of salaries quoted 28798 29235 29357
Average salary £55,500 £55,000 £55,000
Average salary % change year-on-year
+0.90% -
90% offered a salary of more than £37,500 £37,500 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the London region.

Customer Engagement Salary Trend in London

Customer Engagement
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the London region over the 3 months to 5 March 2015.

Customer Engagement Salary Histogram in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London 0 34 £40,000 -28.57% 5
Uxbridge - 3 £27,000 -
Bromley - 2 £90,000 -
Wimbledon - 2 £42,000 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 5 March 2015, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 77 (34.84%) Marketing
2 53 (23.98%) Finance
3 50 (22.62%) Degree
4 48 (21.72%) Microsoft
5 46 (20.81%) Analytical Skills
6 39 (17.65%) Analytics
7 33 (14.93%) CRM
8 31 (14.03%) MS Excel
9 30 (13.57%) Agile Software Development
10 29 (13.12%) XML
11 28 (12.67%) Project Management
12 27 (12.22%) Mathematics
13 26 (11.76%) ITIL
13 26 (11.76%) Web Services
14 24 (10.86%) E-Commerce
15 23 (10.41%) Statistics
16 22 (9.95%) Retail
16 22 (9.95%) Data Analysis
16 22 (9.95%) Data Mining
16 22 (9.95%) Python
16 22 (9.95%) MS Office
16 22 (9.95%) SPSS
17 21 (9.50%) JavaScript
17 21 (9.50%) B2B
18 20 (9.05%) Data Modelling
18 20 (9.05%) HTML
18 20 (9.05%) SOAP
18 20 (9.05%) Salesforce.com
19 19 (8.60%) CSS
19 19 (8.60%) Computer Science

Customer Engagement
Top Related IT Skills in London by Category

For the 6 months to 5 March 2015, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 8 (3.62%) SAS
2 4 (1.81%) CMS
2 4 (1.81%) Lync
3 3 (1.36%) Node.js
3 3 (1.36%) Apache Pig
3 3 (1.36%) Confluence
4 2 (0.90%) JBoss
4 2 (0.90%) MS Exchange
5 1 (0.45%) Blackberry Enterprise Server
5 1 (0.45%) WebSphere
Applications
1 31 (14.03%) MS Excel
2 22 (9.95%) SPSS
2 22 (9.95%) MS Office
3 7 (3.17%) MS Project
4 6 (2.71%) MS PowerPoint
5 5 (2.26%) Stata
6 1 (0.45%) FastStats
Business Applications
1 9 (4.07%) Google Analytics
2 3 (1.36%) Dynamics CRM
2 3 (1.36%) SiteCatalyst
3 2 (0.90%) WebTrends
3 2 (0.90%) Oracle CRM
3 2 (0.90%) Oracle Applications
4 1 (0.45%) Oracle EBS
4 1 (0.45%) Optimost
Cloud Services
1 17 (7.69%) SaaS
2 8 (3.62%) Microsoft Azure
3 6 (2.71%) Office 365
3 6 (2.71%) Cloud Computing
4 2 (0.90%) Google Cloud Platform
4 2 (0.90%) Google App Engine
5 1 (0.45%) PaaS
5 1 (0.45%) IaaS
5 1 (0.45%) IBM SmartCloud
Communications & Networking
1 13 (5.88%) LDAP
1 13 (5.88%) SSL
1 13 (5.88%) VPN
2 9 (4.07%) LTE
3 6 (2.71%) WAN
4 5 (2.26%) LAN
5 4 (1.81%) SMS
6 3 (1.36%) VoIP
7 2 (0.90%) Wi-Fi
7 2 (0.90%) DNS
7 2 (0.90%) MVNO
7 2 (0.90%) F5 BIG-IP LTM
7 2 (0.90%) F5 BIG-IP GTM
8 1 (0.45%) NAS
8 1 (0.45%) Unified Communications
8 1 (0.45%) Wireless
8 1 (0.45%) TETRA
8 1 (0.45%) BIG-IP
8 1 (0.45%) Wireless Security
8 1 (0.45%) SAN
Database & Business Intelligence
1 22 (9.95%) Data Mining
2 18 (8.14%) Big Data
3 12 (5.43%) SQL Server
4 4 (1.81%) Data Warehouse
4 4 (1.81%) SQL Server Reporting Services
4 4 (1.81%) SQL Server Integration Services
5 3 (1.36%) SQL Server Analysis Services
5 3 (1.36%) SQL Server 2008
5 3 (1.36%) Hadoop
5 3 (1.36%) Apache Hive
5 3 (1.36%) OLAP
5 3 (1.36%) SQL Server 2012
5 3 (1.36%) Microsoft Analysis Services
5 3 (1.36%) OLAP Cube
6 2 (0.90%) RDBMS
6 2 (0.90%) Oracle Database
6 2 (0.90%) Relational Database
7 1 (0.45%) MySQL
Development Applications
1 4 (1.81%) JIRA
2 2 (0.90%) Git (software)
2 2 (0.90%) Mercurial
2 2 (0.90%) Axure RP
2 2 (0.90%) SoapUI
General
1 77 (34.84%) Marketing
2 53 (23.98%) Finance
3 22 (9.95%) Retail
4 14 (6.33%) Advertising
5 12 (5.43%) French Language
5 12 (5.43%) Telecoms
6 11 (4.98%) Games
7 9 (4.07%) Legal
8 8 (3.62%) German Language
9 7 (3.17%) Banking
10 5 (2.26%) Mandarin Language
10 5 (2.26%) Japanese Language
10 5 (2.26%) Spanish Language
11 4 (1.81%) Pharmaceutical
12 3 (1.36%) Law
12 3 (1.36%) Manufacturing
12 3 (1.36%) Billing
13 2 (0.90%) Investment Banking
13 2 (0.90%) Multimedia
14 1 (0.45%) Local Government
Job Titles
1 36 (16.29%) Consultant
2 31 (14.03%) Analyst
3 22 (9.95%) Project Manager
4 21 (9.50%) Technical Consultant
5 19 (8.60%) Developer
6 18 (8.14%) Data Scientist
7 17 (7.69%) Senior Manager
8 16 (7.24%) Architect
9 15 (6.79%) Senior Consultant
10 13 (5.88%) Senior Developer
10 13 (5.88%) Senior Technical Consultant
10 13 (5.88%) ServiceNow Consultant
10 13 (5.88%) ServiceNow Developer
10 13 (5.88%) Engagement Manager
10 13 (5.88%) ITSM Consultant
10 13 (5.88%) Technical Developer
11 11 (4.98%) Business Analyst
12 9 (4.07%) Delivery Manager
13 8 (3.62%) Senior Project Manager
13 8 (3.62%) CRM Manager
Libraries, Frameworks & Software Standards
1 29 (13.12%) XML
2 26 (11.76%) Web Services
3 20 (9.05%) SOAP
3 20 (9.05%) HTML
4 19 (8.60%) CSS
5 15 (6.79%) COM
6 14 (6.33%) .NET
7 13 (5.88%) Ajax
8 9 (4.07%) JSON
9 5 (2.26%) Java SE
9 5 (2.26%) Java EE
9 5 (2.26%) REST
10 3 (1.36%) Spring
10 3 (1.36%) HTML5
10 3 (1.36%) Ruby on Rails
10 3 (1.36%) J2EE
10 3 (1.36%) ASP.NET
11 2 (0.90%) Mason
12 1 (0.45%) Oracle Fusion
12 1 (0.45%) Middleware
Miscellaneous
1 46 (20.81%) Analytical Skills
2 27 (12.22%) Mathematics
3 23 (10.41%) Statistics
4 19 (8.60%) Computer Science
5 17 (7.69%) User Experience
6 13 (5.88%) Algorithms
6 13 (5.88%) CMDB
7 12 (5.43%) Physics
7 12 (5.43%) Digital Media
8 10 (4.52%) Data Integration
8 10 (4.52%) Enterprise Software
9 8 (3.62%) Social Media
10 6 (2.71%) PMI
11 5 (2.26%) Blog
11 5 (2.26%) Smart Meter
11 5 (2.26%) Visualisation
12 4 (1.81%) IVR
12 4 (1.81%) NHS
12 4 (1.81%) Management Information System
13 3 (1.36%) Chemistry
Operating Systems
1 6 (2.71%) Linux
2 5 (2.26%) UNIX
3 4 (1.81%) Windows
4 1 (0.45%) Android
4 1 (0.45%) Apple iOS
Processes & Methodologies
1 39 (17.65%) Analytics
2 33 (14.93%) CRM
3 30 (13.57%) Agile Software Development
4 28 (12.67%) Project Management
5 26 (11.76%) ITIL
6 24 (10.86%) E-Commerce
7 22 (9.95%) Data Analysis
8 21 (9.50%) B2B
9 20 (9.05%) Data Modelling
10 18 (8.14%) Digital Marketing
11 17 (7.69%) Service Management
11 17 (7.69%) B2C
11 17 (7.69%) PRINCE2
12 16 (7.24%) ITSM
13 15 (6.79%) Business Development
13 15 (6.79%) Data Analytics
14 14 (6.33%) Regression Analysis
14 14 (6.33%) Cluster Analysis
14 14 (6.33%) Technical Architecture
14 14 (6.33%) Programme Management
Programming Languages
1 22 (9.95%) Python
2 21 (9.50%) JavaScript
3 17 (7.69%) SQL
4 16 (7.24%) R
5 13 (5.88%) MATLAB
6 9 (4.07%) Java
7 8 (3.62%) C
8 6 (2.71%) PHP
9 4 (1.81%) Ruby
10 3 (1.36%) Scala
10 3 (1.36%) T-SQL
10 3 (1.36%) C#
10 3 (1.36%) C++
10 3 (1.36%) Perl
11 1 (0.45%) PowerShell
Qualifications
1 50 (22.62%) Degree
2 9 (4.07%) PhD
3 8 (3.62%) PMI Certification
4 6 (2.71%) PMP
5 3 (1.36%) PRINCE2 Certification
5 3 (1.36%) Security Cleared
6 2 (0.90%) SC Cleared
6 2 (0.90%) PRINCE2 Practitioner
7 1 (0.45%) Chartered Engineer
7 1 (0.45%) CWNA
7 1 (0.45%) VCP4
Quality Assurance & Compliance
1 8 (3.62%) QA
2 3 (1.36%) SLA
3 2 (0.90%) Data Quality
4 1 (0.45%) COBIT
System Software
1 5 (2.26%) Active Directory
2 3 (1.36%) VMware Infrastructure
3 1 (0.45%) Hyper-V
3 1 (0.45%) vSphere
Systems Management
1 13 (5.88%) HP UCMDB
2 2 (0.90%) SCCM
Vendors
1 48 (21.72%) Microsoft
2 20 (9.05%) Salesforce.com
3 14 (6.33%) Google
4 13 (5.88%) ServiceNow
5 11 (4.98%) Oracle
6 9 (4.07%) Adobe
7 8 (3.62%) IBM
8 6 (2.71%) Cognizant
8 6 (2.71%) SAP
8 6 (2.71%) Tableau
9 4 (1.81%) Fujitsu
9 4 (1.81%) VMware
9 4 (1.81%) NetApp
10 3 (1.36%) HP
10 3 (1.36%) Eloqua
10 3 (1.36%) Demandware
10 3 (1.36%) Omniture
11 2 (0.90%) F5
11 2 (0.90%) TIBCO
11 2 (0.90%) Ab Initio
London
Aditi
Salary: Competitive
Posted: 18 hours ago
London
C4 Commerce
Salary: Competitive
Posted: Yesterday
London
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Benefi6s
Posted: 3 days ago
City, London
Opus Recruitment Solutions Ltd
Salary: £35000 - £45000 per annum, Benefits Benefits
Posted: 3 days ago
London
BLOC
Salary: £32000 - £38000 per annum
Posted: 3 days ago
City, London
Clear Edge Consulting
Salary: From £95,000 to £105,000 per annum Bonus
Posted: 6 days ago
South West London
Parliamentary ICT
Salary: From £24,107 to £29,330 per annum
Posted: 7 days ago
City of London
Churchill Frank
Salary: £50000 - £65000 per annum + Benefits
Posted: 8 days ago
London
Blue Town Online
Salary: Competitive
Posted: 13 days ago
London
NFP Group Ltd
Salary: £75000 - £85000 per annum + Bonus and car
Posted: 15 days ago
City, London
Bell Integration
Salary: Competitive
Posted: 16 days ago