The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 507 500 524
Rank change year-on-year
-7 +24
Permanent jobs citing Customer Engagement 120 137 97
As % of all permanent IT jobs located in London 0.27% 0.29% 0.22%
As % of the Processes & Methodologies category 0.33% 0.35% 0.26%
Number of salaries quoted 93 104 80
Average salary £60,000 £55,000 £60,000
Average salary % change year-on-year
+9.09% -8.33%
90% offered a salary of more than £28,000 £42,650 £42,500
10% offered a salary of more than £82,500 £75,000 £90,000
UK excluding London average salary £50,000 £47,500 £51,950
% change year-on-year
+5.26% -8.56%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
36842 39027 36913
As % of all permanent IT jobs located in London 84.25% 83.76% 82.56%
Number of salaries quoted 30720 31956 30862
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £36,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £43,507 £42,500 £40,000
% change year-on-year
+2.36% +6.25%

Customer Engagement
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the London region.

Customer Engagement Salary Trend in London

Customer Engagement
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the London region over the 3 months to 31 March 2015.

Customer Engagement Salary Histogram in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +2 28 £44,500 -25.83% 7
Uxbridge - 5 £27,000 - 1
Wimbledon - 2 £42,000 -
Bromley - 1 £90,000 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 31 March 2015, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 71 (31.28%) Marketing
2 68 (29.96%) Finance
3 52 (22.91%) Degree
4 50 (22.03%) Microsoft
5 44 (19.38%) Analytical Skills
6 42 (18.50%) Analytics
7 34 (14.98%) ITIL
7 34 (14.98%) MS Excel
8 31 (13.66%) CRM
9 29 (12.78%) Mathematics
10 27 (11.89%) E-Commerce
11 26 (11.45%) Agile Software Development
12 25 (11.01%) Statistics
12 25 (11.01%) Web Services
12 25 (11.01%) XML
12 25 (11.01%) Project Management
13 24 (10.57%) Computer Science
14 23 (10.13%) SPSS
14 23 (10.13%) Data Mining
14 23 (10.13%) Python
14 23 (10.13%) Data Analysis
15 22 (9.69%) Retail
15 22 (9.69%) MS Office
16 21 (9.25%) B2B
17 20 (8.81%) HTML
17 20 (8.81%) JavaScript
17 20 (8.81%) CSS
17 20 (8.81%) Digital Marketing
17 20 (8.81%) Big Data
18 19 (8.37%) SOAP

Customer Engagement
Top Related IT Skills in London by Category

For the 6 months to 31 March 2015, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 9 (3.96%) SAS
2 4 (1.76%) Lync
2 4 (1.76%) Node.js
3 3 (1.32%) Apache Pig
3 3 (1.32%) Confluence
4 2 (0.88%) WebSphere
4 2 (0.88%) JBoss
4 2 (0.88%) MS Exchange
Applications
1 34 (14.98%) MS Excel
2 23 (10.13%) SPSS
3 22 (9.69%) MS Office
4 9 (3.96%) MS Project
5 7 (3.08%) MS PowerPoint
6 6 (2.64%) Stata
7 2 (0.88%) MS Visio
8 1 (0.44%) FastStats
Business Applications
1 10 (4.41%) Google Analytics
2 4 (1.76%) Oracle EBS R12
3 3 (1.32%) SiteCatalyst
4 2 (0.88%) Oracle Payables
4 2 (0.88%) Oracle Receivables
4 2 (0.88%) Oracle Cash Management
4 2 (0.88%) Oracle E-Business Tax
4 2 (0.88%) Oracle iProcurement
4 2 (0.88%) Oracle General Ledger
4 2 (0.88%) Oracle Financials
4 2 (0.88%) WebTrends
5 1 (0.44%) Oracle EBS
5 1 (0.44%) SAP Oil and Gas
5 1 (0.44%) Dynamics CRM
5 1 (0.44%) Optimost
Cloud Services
1 16 (7.05%) SaaS
2 8 (3.52%) Microsoft Azure
3 7 (3.08%) Cloud Computing
4 6 (2.64%) Office 365
5 2 (0.88%) Google Cloud Platform
5 2 (0.88%) Google App Engine
6 1 (0.44%) PaaS
6 1 (0.44%) IaaS
6 1 (0.44%) IBM SmartCloud
Communications & Networking
1 16 (7.05%) VPN
2 14 (6.17%) LDAP
2 14 (6.17%) SSL
3 8 (3.52%) LTE
3 8 (3.52%) WAN
4 7 (3.08%) LAN
5 5 (2.20%) SAN
6 2 (0.88%) Wi-Fi
6 2 (0.88%) SMS
6 2 (0.88%) VoIP
6 2 (0.88%) DNS
6 2 (0.88%) IPv4
6 2 (0.88%) IPv6
6 2 (0.88%) MVNO
6 2 (0.88%) F5 BIG-IP LTM
6 2 (0.88%) F5 BIG-IP GTM
6 2 (0.88%) Structured Cabling
7 1 (0.44%) NAS
7 1 (0.44%) Unified Communications
7 1 (0.44%) Ethernet
Database & Business Intelligence
1 23 (10.13%) Data Mining
2 20 (8.81%) Big Data
3 14 (6.17%) SQL Server
4 3 (1.32%) SQL Server Reporting Services
4 3 (1.32%) SQL Server Integration Services
4 3 (1.32%) Hadoop
4 3 (1.32%) Apache Hive
4 3 (1.32%) Data Warehouse
5 2 (0.88%) Relational Database
5 2 (0.88%) OLAP Cube
5 2 (0.88%) SQL Server 2012
5 2 (0.88%) SQL Server Analysis Services
5 2 (0.88%) SQL Server 2008
5 2 (0.88%) OLAP
5 2 (0.88%) RDBMS
5 2 (0.88%) Microsoft Analysis Services
6 1 (0.44%) Oracle Database
Development Applications
1 5 (2.20%) JIRA
2 2 (0.88%) Git (software)
2 2 (0.88%) Mercurial
2 2 (0.88%) Axure RP
General
1 71 (31.28%) Marketing
2 68 (29.96%) Finance
3 22 (9.69%) Retail
4 15 (6.61%) Legal
5 14 (6.17%) French Language
6 13 (5.73%) German Language
7 12 (5.29%) Advertising
7 12 (5.29%) Telecoms
8 11 (4.85%) Banking
9 10 (4.41%) Games
10 7 (3.08%) Investment Banking
11 5 (2.20%) Billing
12 4 (1.76%) Manufacturing
13 3 (1.32%) Law
14 2 (0.88%) Front Office
14 2 (0.88%) Multimedia
15 1 (0.44%) Local Government
15 1 (0.44%) Retail Banking
15 1 (0.44%) Mandarin Language
15 1 (0.44%) Electronics
Job Titles
1 42 (18.50%) Consultant
2 33 (14.54%) Analyst
3 22 (9.69%) Technical Consultant
4 20 (8.81%) Data Scientist
5 19 (8.37%) Developer
6 18 (7.93%) Senior Consultant
7 17 (7.49%) Architect
7 17 (7.49%) Project Manager
8 14 (6.17%) Senior Manager
8 14 (6.17%) Senior Developer
8 14 (6.17%) Senior Technical Consultant
8 14 (6.17%) ServiceNow Consultant
8 14 (6.17%) ServiceNow Developer
8 14 (6.17%) ITSM Consultant
8 14 (6.17%) Technical Developer
9 13 (5.73%) Business Analyst
10 9 (3.96%) Solutions Architect
11 8 (3.52%) Engagement Manager
12 6 (2.64%) Process Manager
12 6 (2.64%) CRM Manager
Libraries, Frameworks & Software Standards
1 25 (11.01%) Web Services
1 25 (11.01%) XML
2 20 (8.81%) CSS
2 20 (8.81%) HTML
3 19 (8.37%) SOAP
4 14 (6.17%) .NET
4 14 (6.17%) COM
4 14 (6.17%) Ajax
5 9 (3.96%) JSON
6 5 (2.20%) Java SE
6 5 (2.20%) Java EE
6 5 (2.20%) Oracle Fusion
6 5 (2.20%) REST
7 3 (1.32%) HTML5
7 3 (1.32%) Ruby on Rails
7 3 (1.32%) Spring
8 2 (0.88%) Mason
8 2 (0.88%) J2EE
8 2 (0.88%) ASP.NET
9 1 (0.44%) Middleware
Miscellaneous
1 44 (19.38%) Analytical Skills
2 29 (12.78%) Mathematics
3 25 (11.01%) Statistics
4 24 (10.57%) Computer Science
5 15 (6.61%) User Experience
6 14 (6.17%) Algorithms
6 14 (6.17%) Data Integration
6 14 (6.17%) CMDB
7 13 (5.73%) Physics
8 10 (4.41%) Social Media
8 10 (4.41%) Enterprise Software
9 8 (3.52%) Digital Media
10 6 (2.64%) Visualisation
10 6 (2.64%) Blog
11 5 (2.20%) PMI
11 5 (2.20%) Smart Meter
12 3 (1.32%) FMCG
12 3 (1.32%) Data Structures
12 3 (1.32%) Chemistry
12 3 (1.32%) Biology
Operating Systems
1 10 (4.41%) Linux
2 8 (3.52%) UNIX
3 5 (2.20%) Windows
4 4 (1.76%) Solaris
4 4 (1.76%) Red Hat Enterprise Linux
5 1 (0.44%) Apple iOS
5 1 (0.44%) Android
Processes & Methodologies
1 42 (18.50%) Analytics
2 34 (14.98%) ITIL
3 31 (13.66%) CRM
4 27 (11.89%) E-Commerce
5 26 (11.45%) Agile Software Development
6 25 (11.01%) Project Management
7 23 (10.13%) Data Analysis
8 21 (9.25%) B2B
9 20 (8.81%) Digital Marketing
10 19 (8.37%) Data Modelling
11 18 (7.93%) Service Management
12 17 (7.49%) B2C
12 17 (7.49%) ITSM
12 17 (7.49%) Data Analytics
13 16 (7.05%) Business Intelligence
13 16 (7.05%) Programme Management
14 15 (6.61%) Technical Architecture
15 14 (6.17%) Cluster Analysis
15 14 (6.17%) IT Asset Management
15 14 (6.17%) Regression Analysis
Programming Languages
1 23 (10.13%) Python
2 20 (8.81%) JavaScript
3 19 (8.37%) SQL
4 17 (7.49%) R
5 13 (5.73%) MATLAB
6 9 (3.96%) C
7 8 (3.52%) Java
8 5 (2.20%) Ruby
8 5 (2.20%) PHP
9 4 (1.76%) Scala
10 3 (1.32%) C++
10 3 (1.32%) Perl
11 2 (0.88%) T-SQL
11 2 (0.88%) C#
12 1 (0.44%) PowerShell
Qualifications
1 52 (22.91%) Degree
2 9 (3.96%) PhD
3 7 (3.08%) PMI Certification
3 7 (3.08%) Security Cleared
4 6 (2.64%) SC Cleared
5 4 (1.76%) PMP
6 3 (1.32%) PRINCE2 Certification
7 1 (0.44%) CWNA
Quality Assurance & Compliance
1 11 (4.85%) QA
2 3 (1.32%) SLA
3 2 (0.88%) Data Quality
4 1 (0.44%) COBIT
System Software
1 7 (3.08%) Active Directory
2 4 (1.76%) VMware Infrastructure
3 2 (0.88%) vSphere
4 1 (0.44%) Hyper-V
Systems Management
1 14 (6.17%) HP UCMDB
2 2 (0.88%) SCCM
3 1 (0.44%) NetBackup
Vendors
1 50 (22.03%) Microsoft
2 15 (6.61%) Oracle
2 15 (6.61%) Google
3 14 (6.17%) Salesforce.com
3 14 (6.17%) ServiceNow
4 10 (4.41%) SAP
5 9 (3.96%) Adobe
5 9 (3.96%) IBM
6 7 (3.08%) Tableau
7 6 (2.64%) EMC
7 6 (2.64%) Cognizant
7 6 (2.64%) Red Hat
8 5 (2.20%) VMware
9 4 (1.76%) Fujitsu
9 4 (1.76%) NetApp
10 3 (1.32%) HP
10 3 (1.32%) Omniture
11 2 (0.88%) Demandware
11 2 (0.88%) Coremetrics
11 2 (0.88%) F5
City, London
Churchill Frank
Salary: £35000 - £40000 per annum + Benefits
Posted: 4 hours ago
London
Salt
Salary: £30000 - £35000 per annum
Posted: 13 hours ago
London
Global Technology Solutions Ltd
Salary: £65000 - £80000 per annum + ben+ training
Posted: Yesterday
City, London
Opus Recruitment Solutions Ltd
Salary: £35000 - £45000 per annum, Benefits Benefits
Posted: Yesterday
London
Initi8 Recruitment
Salary: £45000 Per Annum
Posted: 4 days ago
Central London / West End
Evolution Recruitment Solutions
Salary: 110,000 OTE uncapped + pension + healthcare + Laptop + Phone
Posted: 4 days ago
London
Networking People
Salary: 4k
Posted: 5 days ago
London
Networking People
Salary: 4k
Posted: 5 days ago
London
Blue Town Online
Salary: Competitive
Posted: 6 days ago
City, London
Bluetownonline
Salary: Competitive
Posted: 6 days ago
Uxbridge, Middlesex
Big Red Recruitment
Salary: £26000 - £28000 per annum + Bonus + Bens
Posted: 6 days ago
City of London
People Source
Salary: £50000 - £65000 per annum
Posted: 7 days ago
City, London
Propel London Ltd
Posted: 7 days ago
London
Bell Integration
Posted: 12 days ago
City, London
Bell Integration
Salary: Competitive
Posted: 12 days ago
London
NFP Group Ltd
Salary: £75000 - £85000 per annum + Bonus and car
Posted: 14 days ago
London
Mason Frank
Salary: £35000 - £40000 per annum + Same Again OTE + Benefits
Posted: 22 days ago
City of London
Churchill Frank
Salary: £50000 - £65000 per annum + Benefits
Posted: 25 days ago
London
Aditi
Salary: Competitive
Posted: 26 days ago