The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 472 538 544
Rank change year-on-year
+66 +6
Permanent jobs citing Customer Engagement 142 120 77
As % of all permanent IT jobs located in London 0.33% 0.25% 0.17%
As % of the Processes & Methodologies category 0.38% 0.29% 0.21%
Number of salaries quoted 101 97 62
Average salary £60,000 £55,000 £60,000
Average salary % change year-on-year
+9.09% -8.33%
90% offered a salary of more than £32,500 £45,000 £42,500
10% offered a salary of more than £90,000 £80,000 £89,250
UK excluding London average salary £50,000 £45,000 £45,000
% change year-on-year
+11.11% -
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
36924 40808 36557
As % of all permanent IT jobs located in London 85.00% 83.87% 83.07%
Number of salaries quoted 30899 33851 30418
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £36,500
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Customer Engagement
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the London region.

Customer Engagement Salary Trend in London

Customer Engagement
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the London region over the 3 months to 22 May 2015.

Customer Engagement Salary Histogram in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +40 22 £58,750 -2.08% 5
Uxbridge - 7 £27,000 - 3
Feltham - 3 £32,500 -
Harrow - 2 £73,750 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 22 May 2015, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 88 (33.85%) Marketing
2 85 (32.69%) Finance
3 71 (27.31%) Degree
4 57 (21.92%) Analytics
5 55 (21.15%) Analytical Skills
6 52 (20.00%) Microsoft
7 41 (15.77%) Computer Science
8 39 (15.00%) MS Excel
9 37 (14.23%) CRM
10 36 (13.85%) Project Management
10 36 (13.85%) Mathematics
11 35 (13.46%) ITIL
11 35 (13.46%) Agile Software Development
12 34 (13.08%) E-Commerce
13 32 (12.31%) Statistics
14 30 (11.54%) SQL
15 27 (10.38%) SPSS
15 27 (10.38%) MS Office
15 27 (10.38%) Data Analysis
15 27 (10.38%) Legal
16 26 (10.00%) Data Mining
16 26 (10.00%) Business Intelligence
17 25 (9.62%) Web Services
17 25 (9.62%) User Experience
18 24 (9.23%) HTML
19 23 (8.85%) Google
19 23 (8.85%) Data Integration
20 22 (8.46%) French Language
20 22 (8.46%) German Language
20 22 (8.46%) Stakeholder Management

Customer Engagement
Top Related IT Skills in London by Category

For the 6 months to 22 May 2015, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 14 (5.38%) SAS
2 4 (1.54%) WebSphere
2 4 (1.54%) Node.js
2 4 (1.54%) Lync
2 4 (1.54%) Confluence
3 3 (1.15%) Apache Pig
3 3 (1.15%) CMS
4 2 (0.77%) JBoss
4 2 (0.77%) MS Exchange
4 2 (0.77%) Elasticsearch
4 2 (0.77%) Oracle Coherence
4 2 (0.77%) Mule
4 2 (0.77%) Drupal
4 2 (0.77%) Liferay
4 2 (0.77%) Apache Solr
5 1 (0.38%) WordPress
5 1 (0.38%) Exchange Server 2013
5 1 (0.38%) SharePoint Server
Applications
1 39 (15.00%) MS Excel
2 27 (10.38%) SPSS
2 27 (10.38%) MS Office
3 9 (3.46%) MS Visio
4 8 (3.08%) Stata
5 7 (2.69%) MS PowerPoint
5 7 (2.69%) MS Project
6 4 (1.54%) Adobe Creative Suite
7 2 (0.77%) Vensim
Business Applications
1 7 (2.69%) WebTrends
2 4 (1.54%) Oracle EBS R12
3 2 (0.77%) Oracle Financials
3 2 (0.77%) Oracle Payables
3 2 (0.77%) Oracle Receivables
3 2 (0.77%) Oracle Cash Management
3 2 (0.77%) Oracle E-Business Tax
3 2 (0.77%) Oracle iProcurement
3 2 (0.77%) Oracle General Ledger
4 1 (0.38%) Adobe Campaign
4 1 (0.38%) Summit
4 1 (0.38%) Dynamics CRM
4 1 (0.38%) SAP Oil and Gas
Cloud Services
1 19 (7.31%) Google Analytics
2 17 (6.54%) SaaS
3 10 (3.85%) Microsoft Azure
4 6 (2.31%) Office 365
4 6 (2.31%) Adobe Analytics
5 5 (1.92%) Cloud Computing
6 4 (1.54%) Amazon AWS
7 2 (0.77%) Google Cloud Platform
7 2 (0.77%) Google App Engine
Communications & Networking
1 19 (7.31%) VPN
2 14 (5.38%) LDAP
2 14 (5.38%) SSL
3 7 (2.69%) LAN
4 6 (2.31%) WAN
4 6 (2.31%) LTE
5 5 (1.92%) Structured Cabling
5 5 (1.92%) Firewall
5 5 (1.92%) IPv4
5 5 (1.92%) IPv6
6 4 (1.54%) SAN
6 4 (1.54%) SMS
7 3 (1.15%) F5 BIG-IP LTM
7 3 (1.15%) F5 BIG-IP GTM
8 2 (0.77%) VoIP
8 2 (0.77%) DNS
8 2 (0.77%) BIG-IP
8 2 (0.77%) Wi-Fi
8 2 (0.77%) Wireless
8 2 (0.77%) Unified Communications
Database & Business Intelligence
1 26 (10.00%) Data Mining
2 20 (7.69%) SQL Server
3 18 (6.92%) Big Data
4 4 (1.54%) Apache Hive
4 4 (1.54%) Hadoop
5 3 (1.15%) MySQL
6 2 (0.77%) RDBMS
6 2 (0.77%) Relational Database
6 2 (0.77%) Couchbase
6 2 (0.77%) NoSQL
7 1 (0.38%) Oracle Database 11g
7 1 (0.38%) Oracle Database
7 1 (0.38%) Data Warehouse
Development Applications
1 8 (3.08%) JIRA
2 6 (2.31%) Axure RP
3 2 (0.77%) Appcelerator Titanium
3 2 (0.77%) Mercurial
3 2 (0.77%) Git (software)
4 1 (0.38%) Cucumber
4 1 (0.38%) Team Foundation Server
4 1 (0.38%) TestNG
4 1 (0.38%) Selenium
4 1 (0.38%) SpecFlow
4 1 (0.38%) Behat
4 1 (0.38%) Bugzilla
General
1 88 (33.85%) Marketing
2 85 (32.69%) Finance
3 27 (10.38%) Legal
4 22 (8.46%) French Language
4 22 (8.46%) German Language
5 15 (5.77%) Advertising
5 15 (5.77%) Retail
6 8 (3.08%) Banking
6 8 (3.08%) Billing
7 7 (2.69%) Telecoms
8 6 (2.31%) Investment Banking
9 5 (1.92%) Publishing
9 5 (1.92%) Law
10 3 (1.15%) Games
10 3 (1.15%) Local Government
11 2 (0.77%) Manufacturing
11 2 (0.77%) Front Office
12 1 (0.38%) Italian Language
12 1 (0.38%) Financial Institution
12 1 (0.38%) Electronics
Job Titles
1 53 (20.38%) Analyst
2 43 (16.54%) Consultant
3 29 (11.15%) Business Analyst
4 24 (9.23%) Architect
5 21 (8.08%) Technical Consultant
6 18 (6.92%) Data Scientist
6 18 (6.92%) Senior Consultant
6 18 (6.92%) Project Manager
7 16 (6.15%) Developer
8 15 (5.77%) Solutions Architect
9 14 (5.38%) Technical Developer
9 14 (5.38%) ITSM Consultant
9 14 (5.38%) ServiceNow Consultant
9 14 (5.38%) ServiceNow Developer
9 14 (5.38%) Senior Technical Consultant
9 14 (5.38%) Senior Developer
10 13 (5.00%) Product Manager
11 11 (4.23%) Senior Manager
12 10 (3.85%) Technical Analyst
13 9 (3.46%) Software Manager
Libraries, Frameworks & Software Standards
1 25 (9.62%) Web Services
2 24 (9.23%) HTML
3 21 (8.08%) XML
3 21 (8.08%) CSS
4 20 (7.69%) .NET
5 19 (7.31%) SOAP
6 14 (5.38%) Ajax
6 14 (5.38%) COM
7 7 (2.69%) JSON
7 7 (2.69%) REST
8 5 (1.92%) Java SE
8 5 (1.92%) Java EE
9 4 (1.54%) Oracle Fusion
9 4 (1.54%) HTML5
10 3 (1.15%) Spring
10 3 (1.15%) Ruby on Rails
10 3 (1.15%) J2EE
11 2 (0.77%) Middleware
11 2 (0.77%) ASP.NET
11 2 (0.77%) Lucene
Miscellaneous
1 55 (21.15%) Analytical Skills
2 41 (15.77%) Computer Science
3 36 (13.85%) Mathematics
4 32 (12.31%) Statistics
5 25 (9.62%) User Experience
6 23 (8.85%) Data Integration
7 16 (6.15%) Physics
8 14 (5.38%) CMDB
8 14 (5.38%) Social Media
9 12 (4.62%) Enterprise Software
10 10 (3.85%) PMI
11 9 (3.46%) Visualisation
11 9 (3.46%) Algorithms
12 6 (2.31%) Blog
13 5 (1.92%) FMCG
13 5 (1.92%) Smart Meter
13 5 (1.92%) Digital Media
14 4 (1.54%) Neural Network
14 4 (1.54%) Management Information System
14 4 (1.54%) Cybercrime
Operating Systems
1 9 (3.46%) Linux
2 7 (2.69%) UNIX
3 6 (2.31%) Windows
4 4 (1.54%) Solaris
4 4 (1.54%) Red Hat Enterprise Linux
5 1 (0.38%) Android
5 1 (0.38%) Apple iOS
Processes & Methodologies
1 57 (21.92%) Analytics
2 37 (14.23%) CRM
3 36 (13.85%) Project Management
4 35 (13.46%) ITIL
4 35 (13.46%) Agile Software Development
5 34 (13.08%) E-Commerce
6 27 (10.38%) Data Analysis
7 26 (10.00%) Business Intelligence
8 22 (8.46%) Stakeholder Management
8 22 (8.46%) B2B
9 21 (8.08%) B2C
9 21 (8.08%) Programme Management
10 18 (6.92%) Use Case
10 18 (6.92%) Digital Marketing
11 17 (6.54%) ERP
11 17 (6.54%) Service Management
12 15 (5.77%) Data Modelling
12 15 (5.77%) UML
12 15 (5.77%) ITSM
12 15 (5.77%) Technical Architecture
Programming Languages
1 30 (11.54%) SQL
2 20 (7.69%) JavaScript
3 19 (7.31%) Python
4 14 (5.38%) R
5 12 (4.62%) Java
6 8 (3.08%) PHP
7 5 (1.92%) Scala
7 5 (1.92%) Ruby
7 5 (1.92%) C
7 5 (1.92%) MATLAB
8 3 (1.15%) C#
8 3 (1.15%) C++
8 3 (1.15%) Perl
Qualifications
1 71 (27.31%) Degree
2 12 (4.62%) PhD
2 12 (4.62%) PMI Certification
3 5 (1.92%) Security Cleared
4 4 (1.54%) SC Cleared
5 3 (1.15%) PCI QSA
5 3 (1.15%) CRISC
5 3 (1.15%) CISA
5 3 (1.15%) CISM
5 3 (1.15%) PMP
5 3 (1.15%) CISSP
5 3 (1.15%) PRINCE2 Certification
6 1 (0.38%) CWNA
6 1 (0.38%) ITIL Certification
Quality Assurance & Compliance
1 19 (7.31%) QA
2 4 (1.54%) Sarbanes-Oxley
2 4 (1.54%) ISO/IEC 27001
2 4 (1.54%) HIPAA
3 3 (1.15%) COBIT
4 2 (0.77%) Data Quality
5 1 (0.38%) SLA
System Software
1 7 (2.69%) Active Directory
2 4 (1.54%) VMware Infrastructure
3 1 (0.38%) vSphere
Systems Management
1 14 (5.38%) HP UCMDB
2 2 (0.77%) SCCM
3 1 (0.38%) NetBackup
Vendors
1 52 (20.00%) Microsoft
2 23 (8.85%) Google
3 19 (7.31%) Oracle
4 18 (6.92%) SAP
5 16 (6.15%) ServiceNow
6 13 (5.00%) Adobe
7 12 (4.62%) Salesforce.com
8 11 (4.23%) IBM
9 9 (3.46%) Tableau
10 8 (3.08%) Omniture
11 6 (2.31%) EMC
11 6 (2.31%) Red Hat
11 6 (2.31%) Cisco
12 5 (1.92%) MuleSoft
13 4 (1.54%) TIBCO
13 4 (1.54%) VMware
13 4 (1.54%) Trustwave
13 4 (1.54%) hybris
14 3 (1.15%) F5
14 3 (1.15%) Marketo
City, London
Bluetownonline
Posted: 14 hours ago
London
Blue Town Online
Posted: 15 hours ago
City, London
Sanderson
Salary: £75000 - £85000 per annum + Benefits Package
Posted: Yesterday
Uxbridge, Middlesex
Propel London Ltd
Posted: 2 days ago
London
Burns Sheehan
Salary: £70000 - £75000 per annum + Bonus + Benefits
Posted: 2 days ago
London
Verticality Ltd
Salary: £35000 - £45000 per annum
Posted: 2 days ago
Central London / West End
Stafford-Sharp Associates
Salary: From £60,000 to £85,000 per annum
Posted: 4 days ago
London
Dixons Carphone
Salary: Highly Competitive
Posted: 4 days ago
City of London
Interquest - IQ Tech
Salary: £55000 - £70000 per annum + Benefits
Posted: 4 days ago
London
Care Quality Commission
Posted: 4 days ago
City, London
Understanding Recruitment
Salary: £35000.00 - £45000.00 per annum + benefits
Posted: 5 days ago
Uxbridge, Middlesex
Propel London Ltd
Posted: 10 days ago
Uxbridge, Middlesex
Propel London Ltd
Posted: 10 days ago
London
NFP Group Ltd
Salary: £45000 - £60000 per annum
Posted: 11 days ago
London
Capita - ITIN
Salary: £00000.00 - £1 per annum + Excellent Package
Posted: 14 days ago
London
HP
Posted: 25 days ago