The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 1 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Jul 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 478 586 558
Rank change year-on-year
+108 -28
Permanent jobs citing Customer Engagement 151 91 74
As % of all permanent IT jobs located in London 0.34% 0.18% 0.17%
As % of the Processes & Methodologies category 0.40% 0.22% 0.20%
Number of salaries quoted 96 58 51
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £33,750 £34,250 £40,000
10% offered a salary of more than £80,000 £90,000 £80,000
UK excluding London average salary £50,000 £50,000 £37,500
% change year-on-year
- +33.33%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37989 42207 37486
As % of all permanent IT jobs located in London 85.37% 84.76% 83.91%
Number of salaries quoted 31883 35052 31154
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £36,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Customer Engagement
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the London region.

Customer Engagement Salary Trend in London

Customer Engagement
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the London region over the 3 months to 1 July 2015.

Customer Engagement Salary Histogram in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 1 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +24 22 £60,000 -14.28% 5
Uxbridge +6 9 £70,000 +55.55%
Feltham - 3 £32,500 -
Harrow - 2 £73,750 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 1 July 2015, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 90 (33.21%) Marketing
2 77 (28.41%) Degree
3 74 (27.31%) Finance
4 63 (23.25%) Analytics
5 47 (17.34%) Analytical Skills
6 46 (16.97%) Project Management
7 42 (15.50%) Agile Software Development
7 42 (15.50%) Computer Science
8 37 (13.65%) Microsoft
9 36 (13.28%) CRM
9 36 (13.28%) E-Commerce
9 36 (13.28%) SQL
10 34 (12.55%) Stakeholder Management
11 31 (11.44%) ITIL
11 31 (11.44%) MS Excel
11 31 (11.44%) Business Intelligence
12 30 (11.07%) Legal
13 28 (10.33%) Mathematics
14 26 (9.59%) .NET
15 25 (9.23%) SQL Server
15 25 (9.23%) User Experience
16 24 (8.86%) French Language
16 24 (8.86%) German Language
16 24 (8.86%) Statistics
16 24 (8.86%) Data Integration
16 24 (8.86%) B2B
17 22 (8.12%) Programme Management
18 21 (7.75%) Scrum
18 21 (7.75%) Google
18 21 (7.75%) B2C

Customer Engagement
Top Related IT Skills in London by Category

For the 6 months to 1 July 2015, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 14 (5.17%) SAS
2 4 (1.48%) WebSphere
2 4 (1.48%) Node.js
3 3 (1.11%) Apache Pig
3 3 (1.11%) CMS
4 2 (0.74%) SharePoint
4 2 (0.74%) MS Exchange
4 2 (0.74%) Oracle Coherence
4 2 (0.74%) Drupal
4 2 (0.74%) Mule
4 2 (0.74%) Elasticsearch
4 2 (0.74%) Liferay
4 2 (0.74%) Apache Solr
4 2 (0.74%) Confluence
4 2 (0.74%) Lync
5 1 (0.37%) JBoss
5 1 (0.37%) Exchange Server 2013
5 1 (0.37%) WordPress
5 1 (0.37%) SharePoint Server
Applications
1 31 (11.44%) MS Excel
2 19 (7.01%) SPSS
3 16 (5.90%) MS Office
4 9 (3.32%) MS Visio
5 7 (2.58%) MS Project
5 7 (2.58%) Stata
6 6 (2.21%) MS PowerPoint
7 4 (1.48%) Adobe Creative Suite
8 3 (1.11%) Vensim
Business Applications
1 7 (2.58%) WebTrends
2 4 (1.48%) Oracle EBS R12
3 2 (0.74%) Oracle iProcurement
3 2 (0.74%) Oracle Financials
3 2 (0.74%) Oracle General Ledger
3 2 (0.74%) Oracle Payables
3 2 (0.74%) Oracle Receivables
3 2 (0.74%) Oracle Cash Management
3 2 (0.74%) Oracle E-Business Tax
4 1 (0.37%) Summit
4 1 (0.37%) SAP Oil and Gas
4 1 (0.37%) Adobe Campaign
Cloud Services
1 20 (7.38%) SaaS
2 17 (6.27%) Google Analytics
3 12 (4.43%) Microsoft Azure
4 6 (2.21%) Adobe Analytics
5 4 (1.48%) Office 365
5 4 (1.48%) Amazon AWS
6 3 (1.11%) Cloud Computing
7 2 (0.74%) Google App Engine
7 2 (0.74%) Google Cloud Platform
Communications & Networking
1 15 (5.54%) VPN
2 10 (3.69%) LDAP
2 10 (3.69%) SMS
2 10 (3.69%) SSL
2 10 (3.69%) Firewall
3 7 (2.58%) LAN
4 6 (2.21%) WAN
4 6 (2.21%) LTE
5 5 (1.85%) Structured Cabling
5 5 (1.85%) IPv4
5 5 (1.85%) IPv6
6 4 (1.48%) SAN
7 3 (1.11%) F5 BIG-IP LTM
7 3 (1.11%) F5 BIG-IP GTM
8 2 (0.74%) Unified Communications
8 2 (0.74%) Wi-Fi
8 2 (0.74%) Wireless
8 2 (0.74%) BIG-IP
8 2 (0.74%) DNS
8 2 (0.74%) VoIP
Database & Business Intelligence
1 25 (9.23%) SQL Server
2 17 (6.27%) Data Mining
2 17 (6.27%) Big Data
3 4 (1.48%) MySQL
3 4 (1.48%) NoSQL
3 4 (1.48%) Hadoop
4 3 (1.11%) Apache Hive
5 2 (0.74%) Data Warehouse
5 2 (0.74%) RDBMS
5 2 (0.74%) Relational Database
5 2 (0.74%) Couchbase
6 1 (0.37%) Amazon DynamoDB
6 1 (0.37%) Oracle Database
6 1 (0.37%) Oracle Database 11g
6 1 (0.37%) SAS Enterprise Miner
6 1 (0.37%) Pentaho
Development Applications
1 6 (2.21%) JIRA
2 5 (1.85%) Axure RP
3 2 (0.74%) Appcelerator Titanium
3 2 (0.74%) Git (software)
3 2 (0.74%) Mercurial
4 1 (0.37%) Bugzilla
4 1 (0.37%) Team Foundation Server
4 1 (0.37%) Selenium
4 1 (0.37%) Talend Open Studio
4 1 (0.37%) TestNG
4 1 (0.37%) SpecFlow
4 1 (0.37%) Behat
4 1 (0.37%) Cucumber
General
1 90 (33.21%) Marketing
2 74 (27.31%) Finance
3 30 (11.07%) Legal
4 24 (8.86%) French Language
4 24 (8.86%) German Language
5 15 (5.54%) Advertising
6 14 (5.17%) Retail
7 9 (3.32%) Banking
8 8 (2.95%) Billing
9 7 (2.58%) Telecoms
10 6 (2.21%) Law
10 6 (2.21%) Investment Banking
11 5 (1.85%) Publishing
12 3 (1.11%) Local Government
13 2 (0.74%) Manufacturing
13 2 (0.74%) Front Office
14 1 (0.37%) Back Office
14 1 (0.37%) Electronics
14 1 (0.37%) Financial Institution
14 1 (0.37%) Retail Banking
Job Titles
1 50 (18.45%) Analyst
2 41 (15.13%) Consultant
3 35 (12.92%) Business Analyst
4 25 (9.23%) Architect
5 18 (6.64%) Project Manager
6 17 (6.27%) Solutions Architect
6 17 (6.27%) Technical Consultant
7 15 (5.54%) Developer
7 15 (5.54%) Product Manager
7 15 (5.54%) Data Scientist
8 14 (5.17%) Senior Consultant
9 11 (4.06%) ServiceNow Consultant
10 10 (3.69%) ServiceNow Developer
10 10 (3.69%) Technical Developer
10 10 (3.69%) Technical Business Analyst
10 10 (3.69%) Software Manager
10 10 (3.69%) ITSM Consultant
10 10 (3.69%) Senior Developer
10 10 (3.69%) Technical Analyst
10 10 (3.69%) Senior Technical Consultant
Libraries, Frameworks & Software Standards
1 26 (9.59%) .NET
2 20 (7.38%) HTML
3 18 (6.64%) Web Services
4 16 (5.90%) XML
4 16 (5.90%) CSS
5 14 (5.17%) SOAP
6 11 (4.06%) Ajax
7 10 (3.69%) COM
8 9 (3.32%) REST
9 6 (2.21%) ASP.NET MVC
9 6 (2.21%) ASP.NET
10 5 (1.85%) JSON
11 4 (1.48%) HTML5
11 4 (1.48%) Oracle Fusion
12 3 (1.11%) AngularJS
12 3 (1.11%) J2EE
12 3 (1.11%) Spring
12 3 (1.11%) Ruby on Rails
12 3 (1.11%) Java SE
12 3 (1.11%) Java EE
Miscellaneous
1 47 (17.34%) Analytical Skills
2 42 (15.50%) Computer Science
3 28 (10.33%) Mathematics
4 25 (9.23%) User Experience
5 24 (8.86%) Data Integration
5 24 (8.86%) Statistics
6 18 (6.64%) Social Media
7 14 (5.17%) Physics
8 13 (4.80%) PMI
9 11 (4.06%) Enterprise Software
10 10 (3.69%) CMDB
10 10 (3.69%) Data Centre
11 9 (3.32%) Cybercrime
11 9 (3.32%) Visualisation
12 7 (2.58%) FMCG
12 7 (2.58%) Algorithms
13 6 (2.21%) Mobile App
14 5 (1.85%) Smart Meter
14 5 (1.85%) Blog
15 4 (1.48%) Management Information System
Operating Systems
1 10 (3.69%) Linux
2 8 (2.95%) UNIX
3 6 (2.21%) Windows
4 4 (1.48%) Solaris
4 4 (1.48%) Red Hat Enterprise Linux
5 3 (1.11%) Apple iOS
5 3 (1.11%) Android
Processes & Methodologies
1 63 (23.25%) Analytics
2 46 (16.97%) Project Management
3 42 (15.50%) Agile Software Development
4 36 (13.28%) CRM
4 36 (13.28%) E-Commerce
5 34 (12.55%) Stakeholder Management
6 31 (11.44%) Business Intelligence
6 31 (11.44%) ITIL
7 24 (8.86%) B2B
8 22 (8.12%) Programme Management
9 21 (7.75%) B2C
9 21 (7.75%) Scrum
10 20 (7.38%) Use Case
11 19 (7.01%) ERP
11 19 (7.01%) SDLC
12 18 (6.64%) Data Analysis
13 17 (6.27%) UML
14 16 (5.90%) Service Delivery
15 15 (5.54%) Digital Marketing
16 14 (5.17%) Service Management
Programming Languages
1 36 (13.28%) SQL
2 17 (6.27%) Python
2 17 (6.27%) JavaScript
3 13 (4.80%) R
4 11 (4.06%) Java
5 8 (2.95%) PHP
6 7 (2.58%) C#
7 5 (1.85%) Ruby
8 4 (1.48%) Scala
8 4 (1.48%) Perl
9 3 (1.11%) MATLAB
9 3 (1.11%) C++
9 3 (1.11%) C
Qualifications
1 77 (28.41%) Degree
2 15 (5.54%) PMI Certification
3 10 (3.69%) PhD
4 8 (2.95%) CISSP
4 8 (2.95%) CISA
4 8 (2.95%) CISM
4 8 (2.95%) PCI QSA
4 8 (2.95%) CRISC
5 5 (1.85%) Security Cleared
6 4 (1.48%) PMP
6 4 (1.48%) SC Cleared
7 2 (0.74%) PRINCE2 Certification
8 1 (0.37%) ITIL Certification
8 1 (0.37%) CWNA
Quality Assurance & Compliance
1 21 (7.75%) QA
2 9 (3.32%) HIPAA
2 9 (3.32%) Sarbanes-Oxley
2 9 (3.32%) ISO/IEC 27001
3 3 (1.11%) COBIT
4 1 (0.37%) SLA
System Software
1 7 (2.58%) Active Directory
2 5 (1.85%) VMware Infrastructure
3 1 (0.37%) vSphere
Systems Management
1 10 (3.69%) HP UCMDB
2 2 (0.74%) SCCM
3 1 (0.37%) NetBackup
Vendors
1 37 (13.65%) Microsoft
2 21 (7.75%) Google
3 20 (7.38%) SAP
4 19 (7.01%) Oracle
5 13 (4.80%) ServiceNow
6 11 (4.06%) Adobe
7 9 (3.32%) IBM
7 9 (3.32%) Trustwave
7 9 (3.32%) Tableau
8 8 (2.95%) Salesforce.com
9 7 (2.58%) Omniture
10 6 (2.21%) Cisco
10 6 (2.21%) EMC
11 5 (1.85%) VMware
11 5 (1.85%) Red Hat
12 4 (1.48%) Ab Initio
12 4 (1.48%) hybris
13 3 (1.11%) DoubleClick
13 3 (1.11%) TIBCO
13 3 (1.11%) Cognizant
London
Bentley Whitaker
Salary: £50,000 - £65,000 per year
Posted: 15 hours ago
City, London
Trust In Soda
Salary: From £90,000 to £120,000 per annum + BONUS + BENEFITS
Posted: Yesterday
Central London / West End
Stafford-Sharp Associates
Salary: From £70,000 to £90,000 per annum
Posted: 2 days ago
City, London
Oliver James Associates
Salary: £70000 - £90000 per annum + a generous benefits package
Posted: 5 days ago
London
Cooper Burns Limited
Posted: 5 days ago
London
Big Wednesday Digital Ltd
Posted: 5 days ago
London
Big Wednesday Digital Ltd
Posted: 5 days ago
London
Big Wednesday Digital Ltd
Posted: 5 days ago
City of London
First Point
Salary: £45000 - £65000 per annum
Posted: 5 days ago
City of London
Blue Town Online
Posted: 7 days ago
City of London
Churchill Frank
Salary: £50000 - £65000 per annum + Benefits
Posted: 19 days ago
London
Mason Frank
Salary: £35000 - £40000 per annum + Same Again OTE + Benefits
Posted: 22 days ago