The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 502 548 533
Rank change year-on-year
+46 -15
Permanent jobs citing Customer Engagement 110 88 92
As % of all permanent IT jobs located in London 0.25% 0.19% 0.19%
As % of the Processes & Methodologies category 0.30% 0.23% 0.23%
Number of salaries quoted 81 62 68
Average salary £55,000 £60,000 £50,000
Average salary % change year-on-year
-8.33% +20.00%
90% offered a salary of more than £28,000 £44,000 £40,000
10% offered a salary of more than £87,500 £75,000 £85,000
UK excluding London average salary £50,000 £50,000 £45,000
% change year-on-year
- +11.11%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
36789 37941 39275
As % of all permanent IT jobs located in London 83.07% 83.56% 82.04%
Number of salaries quoted 31104 30830 33501
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £37,500 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the London region.

Customer Engagement Salary Trend in London

Customer Engagement
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the London region over the 3 months to 19 December 2014.

Customer Engagement Salary Histogram in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +24 24 £51,250 -22.64% 7
Wembley - 2 £52,500 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 19 December 2014, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 100 (44.64%) Marketing
2 55 (24.55%) Degree
3 40 (17.86%) Finance
4 37 (16.52%) CRM
4 37 (16.52%) E-Commerce
5 36 (16.07%) Analytics
6 34 (15.18%) Agile Software Development
6 34 (15.18%) Retail
7 30 (13.39%) Microsoft
8 29 (12.95%) Digital Marketing
9 28 (12.50%) Analytical Skills
10 23 (10.27%) Project Management
11 22 (9.82%) Salesforce.com
11 22 (9.82%) XML
11 22 (9.82%) SaaS
12 21 (9.38%) HTML
12 21 (9.38%) Social Media
13 20 (8.93%) JavaScript
14 17 (7.59%) CSS
14 17 (7.59%) Advertising
15 16 (7.14%) User Experience
15 16 (7.14%) Web Services
15 16 (7.14%) Business Analysis
15 16 (7.14%) Business Development
16 15 (6.70%) MS Excel
16 15 (6.70%) B2B
16 15 (6.70%) Digital Media
16 15 (6.70%) Mathematics
16 15 (6.70%) Telecoms
17 14 (6.25%) SQL

Customer Engagement
Top Related IT Skills in London by Category

For the 6 months to 19 December 2014, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 5 (2.23%) CMS
2 3 (1.34%) Lync
2 3 (1.34%) JBoss
3 2 (0.89%) SAS
3 2 (0.89%) Confluence
4 1 (0.45%) WordPress
4 1 (0.45%) Blackberry Enterprise Server
4 1 (0.45%) SharePoint
4 1 (0.45%) MS Exchange
Applications
1 15 (6.70%) MS Excel
2 12 (5.36%) MS Office
3 9 (4.02%) SPSS
4 2 (0.89%) MS PowerPoint
4 2 (0.89%) MS Project
5 1 (0.45%) MS Visio
5 1 (0.45%) InfoPath
5 1 (0.45%) FastStats
5 1 (0.45%) Stata
Business Applications
1 9 (4.02%) Google Analytics
2 7 (3.13%) Dynamics CRM
3 5 (2.23%) Oracle CRM
3 5 (2.23%) Oracle Applications
4 3 (1.34%) WebTrends
5 1 (0.45%) Oracle EBS
5 1 (0.45%) SAP SD
5 1 (0.45%) Optimost
Cloud Services
1 22 (9.82%) SaaS
2 4 (1.79%) Cloud Computing
3 3 (1.34%) Microsoft Azure
3 3 (1.34%) IaaS
4 2 (0.89%) Office 365
5 1 (0.45%) IBM SmartCloud
5 1 (0.45%) PaaS
Communications & Networking
1 6 (2.68%) LDAP
1 6 (2.68%) VPN
1 6 (2.68%) SSL
1 6 (2.68%) LTE
2 5 (2.23%) Internet
3 4 (1.79%) SMS
4 3 (1.34%) Unified Communications
4 3 (1.34%) MVNO
5 2 (0.89%) SAN
5 2 (0.89%) WAN
6 1 (0.45%) HTTP
6 1 (0.45%) VoIP
6 1 (0.45%) GSM
6 1 (0.45%) PBX
6 1 (0.45%) TETRA
6 1 (0.45%) NAS
Database & Business Intelligence
1 12 (5.36%) Data Mining
1 12 (5.36%) Big Data
2 8 (3.57%) SQL Server
3 6 (2.68%) SQL Server Reporting Services
4 4 (1.79%) SQL Server Integration Services
4 4 (1.79%) Data Warehouse
5 3 (1.34%) OLAP
5 3 (1.34%) SQLite
5 3 (1.34%) SQL Server Analysis Services
5 3 (1.34%) SQL Server 2008
5 3 (1.34%) SQL Server 2012
5 3 (1.34%) Microsoft Analysis Services
5 3 (1.34%) OLAP Cube
6 2 (0.89%) Oracle Database
7 1 (0.45%) Hadoop
7 1 (0.45%) Apache Hive
7 1 (0.45%) MySQL
Development Applications
1 5 (2.23%) SoapUI
2 2 (0.89%) JIRA
3 1 (0.45%) Axure RP
3 1 (0.45%) Hudson
3 1 (0.45%) Jenkins
General
1 100 (44.64%) Marketing
2 40 (17.86%) Finance
3 34 (15.18%) Retail
4 17 (7.59%) Advertising
5 15 (6.70%) Telecoms
6 12 (5.36%) Games
6 12 (5.36%) French Language
7 8 (3.57%) Legal
7 8 (3.57%) Electronics
8 7 (3.13%) Banking
8 7 (3.13%) Japanese Language
8 7 (3.13%) Spanish Language
8 7 (3.13%) Mandarin Language
9 6 (2.68%) German Language
10 4 (1.79%) Billing
10 4 (1.79%) Pharmaceutical
11 2 (0.89%) Manufacturing
11 2 (0.89%) Multimedia
12 1 (0.45%) Investment Banking
12 1 (0.45%) Retail Banking
Job Titles
1 40 (17.86%) Consultant
2 28 (12.50%) Analyst
3 22 (9.82%) Project Manager
4 20 (8.93%) Developer
5 15 (6.70%) Architect
6 13 (5.80%) Senior Manager
7 12 (5.36%) Technical Consultant
7 12 (5.36%) Data Scientist
8 11 (4.91%) Business Analyst
9 10 (4.46%) Delivery Manager
10 9 (4.02%) CRM Consultant
10 9 (4.02%) Engagement Manager
10 9 (4.02%) Lead Architect
11 7 (3.13%) Senior Project Manager
11 7 (3.13%) Business Consultant
11 7 (3.13%) Senior Consultant
11 7 (3.13%) Sales Executive
12 6 (2.68%) Sales Consultant
12 6 (2.68%) Senior Developer
12 6 (2.68%) Service Manager
Libraries, Frameworks & Software Standards
1 22 (9.82%) XML
2 21 (9.38%) HTML
3 17 (7.59%) CSS
4 16 (7.14%) Web Services
5 11 (4.91%) SOAP
5 11 (4.91%) COM
5 11 (4.91%) .NET
6 8 (3.57%) JSON
7 7 (3.13%) HTML5
8 6 (2.68%) Ajax
9 4 (1.79%) CSS3
9 4 (1.79%) Sass
9 4 (1.79%) LESS
9 4 (1.79%) jQuery
9 4 (1.79%) Spring
9 4 (1.79%) J2EE
9 4 (1.79%) ASP.NET
10 3 (1.34%) EJB
11 2 (0.89%) Mason
12 1 (0.45%) Oracle Fusion
Miscellaneous
1 28 (12.50%) Analytical Skills
2 21 (9.38%) Social Media
3 16 (7.14%) User Experience
4 15 (6.70%) Digital Media
4 15 (6.70%) Mathematics
5 10 (4.46%) Management Information System
5 10 (4.46%) Statistics
5 10 (4.46%) Algorithms
6 6 (2.68%) Economics
6 6 (2.68%) PMI
6 6 (2.68%) CMDB
7 5 (2.23%) Computer Science
7 5 (2.23%) Enterprise Software
8 4 (1.79%) Mobile App
8 4 (1.79%) FMCG
8 4 (1.79%) NHS
8 4 (1.79%) Smartphone
8 4 (1.79%) IVR
9 2 (0.89%) Physics
9 2 (0.89%) Credit Risk
Operating Systems
1 4 (1.79%) UNIX
2 3 (1.34%) Linux
3 2 (0.89%) Windows
Processes & Methodologies
1 37 (16.52%) CRM
1 37 (16.52%) E-Commerce
2 36 (16.07%) Analytics
3 34 (15.18%) Agile Software Development
4 29 (12.95%) Digital Marketing
5 23 (10.27%) Project Management
6 16 (7.14%) Business Analysis
6 16 (7.14%) Business Development
7 15 (6.70%) B2B
8 14 (6.25%) ITIL
8 14 (6.25%) Content Management
9 13 (5.80%) E-business
10 11 (4.91%) Service Management
10 11 (4.91%) Data Modelling
10 11 (4.91%) People Management
11 10 (4.46%) Coaching
11 10 (4.46%) Data Analytics
11 10 (4.46%) PRINCE2
11 10 (4.46%) Programme Management
11 10 (4.46%) ITSM
Programming Languages
1 20 (8.93%) JavaScript
2 14 (6.25%) SQL
3 12 (5.36%) C
4 11 (4.91%) Python
4 11 (4.91%) R
5 10 (4.46%) Java
5 10 (4.46%) MATLAB
6 7 (3.13%) PHP
7 4 (1.79%) C#
8 3 (1.34%) T-SQL
9 1 (0.45%) ABAP
9 1 (0.45%) Ruby
9 1 (0.45%) PowerShell
9 1 (0.45%) Scala
Qualifications
1 55 (24.55%) Degree
2 10 (4.46%) PhD
3 6 (2.68%) PMI Certification
4 5 (2.23%) Security Cleared
5 4 (1.79%) PMP
5 4 (1.79%) SC Cleared
6 3 (1.34%) Chartered Engineer
7 2 (0.89%) PRINCE2 Practitioner
8 1 (0.45%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (2.23%) SLA
2 2 (0.89%) Data Quality
System Software
1 2 (0.89%) VMware Infrastructure
1 2 (0.89%) vSphere
2 1 (0.45%) Hyper-V
2 1 (0.45%) XenApp
2 1 (0.45%) XenDesktop
Systems Management
1 6 (2.68%) HP UCMDB
Vendors
1 30 (13.39%) Microsoft
2 22 (9.82%) Salesforce.com
3 13 (5.80%) Oracle
4 11 (4.91%) Google
5 6 (2.68%) Eloqua
5 6 (2.68%) ServiceNow
5 6 (2.68%) Facebook
6 5 (2.23%) Siebel
7 4 (1.79%) IBM
7 4 (1.79%) Cognizant
7 4 (1.79%) Demandware
8 3 (1.34%) NetApp
8 3 (1.34%) VMware
8 3 (1.34%) Fujitsu
8 3 (1.34%) Adobe
8 3 (1.34%) HP
9 2 (0.89%) Citrix
9 2 (0.89%) Tableau
9 2 (0.89%) Twitter
10 1 (0.45%) Marketo
West London
Blue Glue
Salary: From £40,000 to £50,000 per annum
Posted: Yesterday
London
Parliamentary ICT
Salary: From £24,107 to £29,330 per annum
Posted: Yesterday
City of London
Churchill Frank
Salary: £50000 - £65000 per annum + Benefits
Posted: 2 days ago
South East London
Bluetownonline
Salary: £20k per year
Posted: 2 days ago
City, London
Experis Ltd
Salary: £25000 - £31000 per annum + excellent benefits
Posted: 2 days ago
London
Big Wednesday Digital Ltd
Posted: 3 days ago
London
House of Fraser
Salary: £50,000 - £59,000
Posted: 3 days ago
City of London
Interquest - IQ ESM
Salary: £65000 per annum
Posted: 4 days ago
Uxbridge, Middlesex
EXCELerate
Salary: circa £60k & Bonus, Car, Health, Pension, Life
Posted: 4 days ago
London
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Benefi6s
Posted: 5 days ago
London
Global Technology Solutions Ltd
Salary: £65000 - £80000 per annum + ben+ training
Posted: 5 days ago
City of London
Quantica Technology - London
Salary: £80000 - £100000 per annum
Posted: 12 days ago
City of London
Mason Frank
Salary: £55000 - £65000 per annum + Bonus & Benefits
Posted: 17 days ago
London
Boss ERP Consulting
Salary: £50,000 - £75,000 per year + Bonus
Posted: 22 days ago
London (City)
Boss ERP Consulting
Salary: £70,000 - £85,000 per year
Posted: 25 days ago