The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 4 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 473 539 536
Rank change year-on-year
+66 -3
Permanent jobs citing Customer Engagement 108 124 144
As % of all permanent IT jobs located in London 0.31% 0.28% 0.32%
As % of the Processes & Methodologies category 0.35% 0.32% 0.37%
Number of salaries quoted 83 103 109
Median salary £67,500 £65,000 £62,500
Median salary % change year-on-year
+3.84% +4.00%
90% offered a salary of more than £35,500 £40,000 £35,000
10% offered a salary of more than £85,000 £95,000 £87,500
UK excluding London median salary £51,250 £50,000 £52,500
% change year-on-year
+2.50% -4.76%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
31286 38626 39146
As % of all permanent IT jobs located in London 89.08% 88.26% 86.19%
Number of salaries quoted 26557 32590 33047
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £40,000 £38,500 £37,500
10% offered a salary of more than £85,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the London region.

Customer Engagement Salary Trend in London

Customer Engagement
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the London region over the 3 months to 4 December 2016.

Customer Engagement Salary Histogram in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +25 8 £51,250 -10.86% 7
West Drayton - 3 - -
Wimbledon - 2 £71,250 -
Brentford - 1 £65,000 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 4 December 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Customer Engagement.

1 86 (32.33%) Finance
2 66 (24.81%) Presales
3 61 (22.93%) Marketing
4 60 (22.56%) Agile Software Development
5 59 (22.18%) Analytics
6 49 (18.42%) Stakeholder Management
7 45 (16.92%) Software Engineering
8 42 (15.79%) SQL
9 38 (14.29%) Banking
10 37 (13.91%) JavaScript
11 36 (13.53%) Microsoft Azure
12 34 (12.78%) Digital Marketing
12 34 (12.78%) Project Management
13 33 (12.41%) E-Commerce
14 32 (12.03%) CRM
14 32 (12.03%) Analytical Skills
15 31 (11.65%) Business Development
16 29 (10.90%) Java
17 27 (10.15%) Business Intelligence
18 26 (9.77%) MS Excel
18 26 (9.77%) C#
19 25 (9.40%) ITIL
19 25 (9.40%) Degree
20 24 (9.02%) SaaS
20 24 (9.02%) Big Data
21 23 (8.65%) HTML
21 23 (8.65%) SQL Server
21 23 (8.65%) Microsoft
22 21 (7.89%) .NET
22 21 (7.89%) CSS

Customer Engagement
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (4.14%) Adobe Experience Manager
2 6 (2.26%) Apache
2 6 (2.26%) CMS
3 5 (1.88%) WebSphere
4 4 (1.50%) SAS
5 3 (1.13%) JBoss
5 3 (1.13%) Oracle SOA Suite
5 3 (1.13%) Skype for Business
5 3 (1.13%) Tomcat
6 2 (0.75%) Confluence
6 2 (0.75%) MS Exchange
6 2 (0.75%) SharePoint
7 1 (0.38%) Alfresco
7 1 (0.38%) Apache Spark
7 1 (0.38%) IIS
7 1 (0.38%) Jetty
7 1 (0.38%) OpenStack
7 1 (0.38%) WordPress
Applications
1 26 (9.77%) MS Excel
2 9 (3.38%) MS Office
3 8 (3.01%) MS PowerPoint
4 3 (1.13%) SPSS
Business Applications
1 8 (3.01%) WebTrends
2 5 (1.88%) Adobe Campaign
2 5 (1.88%) FastStats
3 4 (1.50%) SAP Oil and Gas
4 2 (0.75%) FastStats PeopleStage
4 2 (0.75%) Unica
5 1 (0.38%) Dynamics AX
5 1 (0.38%) Magento
5 1 (0.38%) Oracle BPM
5 1 (0.38%) Salesforce.com CRM
5 1 (0.38%) SAP BPC
Cloud Services
1 36 (13.53%) Microsoft Azure
2 24 (9.02%) SaaS
3 19 (7.14%) Google Analytics
4 15 (5.64%) Amazon AWS
5 10 (3.76%) GitHub
6 8 (3.01%) IaaS
6 8 (3.01%) Office 365
7 7 (2.63%) PaaS
8 6 (2.26%) Amazon EC2
8 6 (2.26%) Cloud Computing
9 4 (1.50%) Silverpop
10 2 (0.75%) Adobe Analytics
10 2 (0.75%) Amazon S3
10 2 (0.75%) CloudFront
11 1 (0.38%) Veeva
Communications & Networking
1 6 (2.26%) LAN
1 6 (2.26%) Unified Communications
1 6 (2.26%) WAN
2 4 (1.50%) VPN
3 3 (1.13%) Internet
4 2 (0.75%) SSL
4 2 (0.75%) TCP/IP
5 1 (0.38%) HTTPS
5 1 (0.38%) Intranet
5 1 (0.38%) LDAP
5 1 (0.38%) NetScaler
5 1 (0.38%) Skype
Database & Business Intelligence
1 24 (9.02%) Big Data
2 23 (8.65%) SQL Server
3 16 (6.02%) Hadoop
4 14 (5.26%) Power BI
5 10 (3.76%) Data Warehouse
5 10 (3.76%) QlikView
6 7 (2.63%) DB2
6 7 (2.63%) NoSQL
7 6 (2.26%) SAP HANA
8 5 (1.88%) Mixpanel
8 5 (1.88%) MySQL
9 4 (1.50%) RDBMS
9 4 (1.50%) Relational Database
9 4 (1.50%) Spotfire
10 2 (0.75%) Amazon RDS
10 2 (0.75%) Apache Hive
10 2 (0.75%) Azure SQL Database
10 2 (0.75%) HBase
10 2 (0.75%) SQL Server 2005
11 1 (0.38%) Amazon Redshift
Development Applications
1 11 (4.14%) Git (software)
2 8 (3.01%) gulp
3 5 (1.88%) Grunt
3 5 (1.88%) Jasmine
3 5 (1.88%) Jenkins
3 5 (1.88%) Karma Test Runner
3 5 (1.88%) Mocha
3 5 (1.88%) Selenium
3 5 (1.88%) Sinon.JS
3 5 (1.88%) Visual Website Optimizer
3 5 (1.88%) WebDriver
4 4 (1.50%) Subversion
5 3 (1.13%) Bower
5 3 (1.13%) JIRA
5 3 (1.13%) Maven
6 2 (0.75%) Cucumber
7 1 (0.38%) Eclipse
7 1 (0.38%) Talend Open Studio
General
1 86 (32.33%) Finance
2 61 (22.93%) Marketing
3 38 (14.29%) Banking
4 20 (7.52%) Retail
5 18 (6.77%) Publishing
6 13 (4.89%) Telecoms
7 11 (4.14%) Advertising
8 10 (3.76%) Legal
9 7 (2.63%) Games
10 6 (2.26%) Manufacturing
11 5 (1.88%) Spanish Language
12 4 (1.50%) Electronics
13 3 (1.13%) French Language
13 3 (1.13%) Japanese Language
13 3 (1.13%) Law
13 3 (1.13%) Mandarin Language
13 3 (1.13%) Portuguese Language
14 2 (0.75%) Retail Banking
15 1 (0.38%) Brand Awareness
15 1 (0.38%) German Language
Job Titles
1 48 (18.05%) Consultant
2 42 (15.79%) Architect
3 34 (12.78%) Solutions Architect
4 33 (12.41%) Analyst
5 30 (11.28%) Project Manager
6 20 (7.52%) Developer
7 12 (4.51%) Senior Consultant
8 11 (4.14%) IT Manager
8 11 (4.14%) Senior Analyst
8 11 (4.14%) Technical Consultant
9 10 (3.76%) Business Analyst
9 10 (3.76%) Senior Manager
9 10 (3.76%) Solutions Consultant
10 9 (3.38%) Technical Architect
11 8 (3.01%) Google Analytics Analyst
11 8 (3.01%) JavaScript Developer
11 8 (3.01%) Product Manager
11 8 (3.01%) Senior Developer
11 8 (3.01%) Technical Manager
11 8 (3.01%) Technical Solutions Architect
Libraries, Frameworks & Software Standards
1 23 (8.65%) HTML
2 21 (7.89%) .NET
2 21 (7.89%) CSS
3 16 (6.02%) ASP.NET
4 13 (4.89%) AngularJS
4 13 (4.89%) HTML5
5 10 (3.76%) Node.js
6 9 (3.38%) jQuery
6 9 (3.38%) WCF
7 7 (2.63%) CSS3
8 6 (2.26%) Spring
8 6 (2.26%) Web Services
9 5 (1.88%) bluebird
9 5 (1.88%) Browserify
9 5 (1.88%) Chai
9 5 (1.88%) lodash
9 5 (1.88%) RequireJS
9 5 (1.88%) REST
9 5 (1.88%) Underscore.js
9 5 (1.88%) XML
Miscellaneous
1 32 (12.03%) Analytical Skills
2 21 (7.89%) Enterprise Software
3 19 (7.14%) User Experience
4 14 (5.26%) Management Information System
5 11 (4.14%) Data Centre
6 10 (3.76%) Computer Science
7 8 (3.01%) Mobile App
7 8 (3.01%) NHS
7 8 (3.01%) Public Cloud
8 7 (2.63%) Mathematics
8 7 (2.63%) SWIFT
9 6 (2.26%) Enterprise Cloud
9 6 (2.26%) PMI
9 6 (2.26%) Visualisation
10 5 (1.88%) Mobile Payment
11 4 (1.50%) CMDB
11 4 (1.50%) Digital Media
11 4 (1.50%) iPad
12 3 (1.13%) Social Media
12 3 (1.13%) Virtual Team
Operating Systems
1 14 (5.26%) Windows
2 7 (2.63%) Linux
3 4 (1.50%) Unix
4 3 (1.13%) Apple iOS
5 2 (0.75%) Android
5 2 (0.75%) Windows Server
6 1 (0.38%) CentOS
6 1 (0.38%) Mac OS X
6 1 (0.38%) Windows 10
6 1 (0.38%) Windows 7
6 1 (0.38%) Windows 8
Processes & Methodologies
1 66 (24.81%) Presales
2 60 (22.56%) Agile Software Development
3 59 (22.18%) Analytics
4 49 (18.42%) Stakeholder Management
5 45 (16.92%) Software Engineering
6 34 (12.78%) Digital Marketing
6 34 (12.78%) Project Management
7 33 (12.41%) E-Commerce
8 32 (12.03%) CRM
9 31 (11.65%) Business Development
10 27 (10.15%) Business Intelligence
11 25 (9.40%) ITIL
12 18 (6.77%) Scrum
13 17 (6.39%) Campaign Management
14 16 (6.02%) Continuous Improvement
14 16 (6.02%) Marketing Automation
14 16 (6.02%) PRINCE2
15 15 (5.64%) Continuous Integration
15 15 (5.64%) MVC
16 14 (5.26%) BDD
Programming Languages
1 42 (15.79%) SQL
2 37 (13.91%) JavaScript
3 29 (10.90%) Java
4 26 (9.77%) C#
5 16 (6.02%) R
6 8 (3.01%) Python
6 8 (3.01%) T-SQL
7 6 (2.26%) Scala
8 5 (1.88%) VB
9 4 (1.50%) C
10 3 (1.13%) VBA
11 2 (0.75%) PowerShell
11 2 (0.75%) Ruby
12 1 (0.38%) MATLAB
12 1 (0.38%) PHP
Qualifications
1 25 (9.40%) Degree
2 15 (5.64%) ISEB
3 12 (4.51%) PMI Certification
3 12 (4.51%) PMP
4 4 (1.50%) MBA
5 3 (1.13%) PRINCE2 Practitioner
6 1 (0.38%) CCA
6 1 (0.38%) CISA
6 1 (0.38%) Citrix Certification
6 1 (0.38%) CTC Cleared
6 1 (0.38%) ITIL Certification
6 1 (0.38%) MCSA
6 1 (0.38%) Microsoft Certification
6 1 (0.38%) PhD
6 1 (0.38%) PRINCE2 Certification
6 1 (0.38%) Security Cleared
Quality Assurance & Compliance
1 19 (7.14%) QA
2 8 (3.01%) COBIT
2 8 (3.01%) SEPA
2 8 (3.01%) SLA
3 2 (0.75%) Data Quality
4 1 (0.38%) ISO/IEC 27001
System Software
1 6 (2.26%) VMware Infrastructure
2 5 (1.88%) Microsoft App-V
3 4 (1.50%) Active Directory
3 4 (1.50%) Docker
3 4 (1.50%) Virtual Machines
4 2 (0.75%) HDFS
5 1 (0.38%) Virtual Desktop
5 1 (0.38%) vSphere
5 1 (0.38%) XenApp
5 1 (0.38%) XenDesktop
5 1 (0.38%) XenServer
Systems Management
1 4 (1.50%) Ansible
1 4 (1.50%) SCVMM
2 2 (0.75%) EMC NetWorker
2 2 (0.75%) SCCM
2 2 (0.75%) Systems Management Server (SMS)
3 1 (0.38%) Microsoft Intune
3 1 (0.38%) Puppet
Vendors
1 23 (8.65%) Microsoft
2 19 (7.14%) Google
3 16 (6.02%) Oracle
4 14 (5.26%) Adobe
5 12 (4.51%) SAP
5 12 (4.51%) Tableau
6 10 (3.76%) IBM
7 9 (3.38%) Cognizant
7 9 (3.38%) Salesforce.com
8 8 (3.01%) Cisco
8 8 (3.01%) EMC
8 8 (3.01%) Hyperion
9 7 (2.63%) CheckPoint
9 7 (2.63%) VMware
10 5 (1.88%) Citrix
10 5 (1.88%) HP
10 5 (1.88%) NetApp
10 5 (1.88%) Optimizely
11 4 (1.50%) Hortonworks
11 4 (1.50%) Salesforce Marketing Cloud
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