The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 508 515 560
Rank change year-on-year
+7 +45
Permanent jobs citing Customer Engagement 114 101 74
As % of all permanent IT jobs located in London 0.25% 0.23% 0.15%
As % of the Processes & Methodologies category 0.30% 0.27% 0.18%
Number of salaries quoted 70 74 60
Average salary £60,000 £52,500 £60,000
Average salary % change year-on-year
+14.28% -12.50%
90% offered a salary of more than £35,250 £32,500 £34,750
10% offered a salary of more than £85,000 £74,250 £80,000
UK excluding London average salary £45,500 £47,500 £52,500
% change year-on-year
-4.21% -9.52%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37934 37177 41109
As % of all permanent IT jobs located in London 83.68% 83.66% 81.44%
Number of salaries quoted 31195 30808 35340
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £36,700 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Customer Engagement
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the London region.

Customer Engagement Salary Trend in London

Customer Engagement
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the London region over the 3 months to 17 September 2014.

Customer Engagement Salary Histogram in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +12 27 £48,750 +7.14% 4
Westminster - 2 £45,000 -
Uxbridge +5 1 - -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 17 September 2014, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 118 (52.44%) Marketing
2 52 (23.11%) Degree
3 49 (21.78%) Finance
4 37 (16.44%) Retail
5 35 (15.56%) CRM
5 35 (15.56%) Analytics
6 32 (14.22%) E-Commerce
6 32 (14.22%) Product Management
7 30 (13.33%) Service Delivery
7 30 (13.33%) Legal
8 28 (12.44%) Project Management
9 27 (12.00%) Security Cleared
9 27 (12.00%) Social Media
10 26 (11.56%) Analytical Skills
11 25 (11.11%) Service Management
12 24 (10.67%) Digital Marketing
13 22 (9.78%) Salesforce.com
13 22 (9.78%) BT
13 22 (9.78%) Agile Software Development
14 19 (8.44%) HTML
14 19 (8.44%) User Experience
15 18 (8.00%) Telecoms
15 18 (8.00%) Business Development
16 16 (7.11%) Change Management
16 16 (7.11%) SaaS
16 16 (7.11%) Coaching
17 15 (6.67%) Microsoft
17 15 (6.67%) Web Analytics
18 14 (6.22%) Business Intelligence
18 14 (6.22%) Content Management

Customer Engagement
Top Related IT Skills in London by Category

For the 6 months to 17 September 2014, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 5 (2.22%) CMS
2 2 (0.89%) WordPress
2 2 (0.89%) MS Exchange
3 1 (0.44%) Blackberry Enterprise Server
3 1 (0.44%) Lync
3 1 (0.44%) SharePoint
Applications
1 7 (3.11%) MS Office
2 5 (2.22%) MS Excel
3 3 (1.33%) MS Visio
3 3 (1.33%) FastStats
4 1 (0.44%) MS PowerPoint
4 1 (0.44%) InfoPath
Business Applications
1 8 (3.56%) Google Analytics
2 5 (2.22%) Dynamics CRM
3 4 (1.78%) Oracle CRM
3 4 (1.78%) Oracle Applications
4 3 (1.33%) WebTrends
5 1 (0.44%) SAP SD
Cloud Services
1 16 (7.11%) SaaS
2 4 (1.78%) IaaS
Communications & Networking
1 5 (2.22%) Internet
1 5 (2.22%) Wi-Fi
2 3 (1.33%) LTE
2 3 (1.33%) VPN
3 2 (0.89%) SAN
3 2 (0.89%) SMS
3 2 (0.89%) Unified Communications
3 2 (0.89%) Intranet
4 1 (0.44%) MVNO
4 1 (0.44%) Wireless
4 1 (0.44%) Firewall
4 1 (0.44%) VoIP
4 1 (0.44%) FTP
4 1 (0.44%) HTTP
4 1 (0.44%) DMZ
4 1 (0.44%) GSM
4 1 (0.44%) PBX
Database & Business Intelligence
1 9 (4.00%) Data Mining
2 8 (3.56%) SQL Server
3 7 (3.11%) MySQL
4 3 (1.33%) SQLite
4 3 (1.33%) SQL Server 2008
5 2 (0.89%) MS Access
5 2 (0.89%) SQL Server Reporting Services
6 1 (0.44%) SQL Server 2005
6 1 (0.44%) SQL Server Integration Services
6 1 (0.44%) Data Warehouse
6 1 (0.44%) PostgreSQL
6 1 (0.44%) MongoDB
6 1 (0.44%) Apache Cassandra
6 1 (0.44%) NoSQL
6 1 (0.44%) Big Data
6 1 (0.44%) Relational Database
Development Applications
1 4 (1.78%) SoapUI
2 3 (1.33%) Dreamweaver
2 3 (1.33%) Hudson
3 2 (0.89%) Git (software)
3 2 (0.89%) Jenkins
4 1 (0.44%) JUnit
4 1 (0.44%) Eclipse
4 1 (0.44%) MSI
4 1 (0.44%) Introscope
4 1 (0.44%) Xcode
4 1 (0.44%) Subversion
General
1 118 (52.44%) Marketing
2 49 (21.78%) Finance
3 37 (16.44%) Retail
4 30 (13.33%) Legal
5 18 (8.00%) Telecoms
6 13 (5.78%) French Language
6 13 (5.78%) Advertising
7 10 (4.44%) Law
8 9 (4.00%) German Language
9 8 (3.56%) Banking
9 8 (3.56%) Electronics
10 5 (2.22%) Mandarin Language
10 5 (2.22%) Japanese Language
10 5 (2.22%) Spanish Language
11 4 (1.78%) Publishing
12 3 (1.33%) Games
12 3 (1.33%) Billing
13 2 (0.89%) Pharmaceutical
14 1 (0.44%) Italian Language
Job Titles
1 33 (14.67%) Consultant
2 31 (13.78%) Analyst
3 25 (11.11%) Product Manager
4 22 (9.78%) Business Analyst
5 18 (8.00%) Developer
5 18 (8.00%) Senior Manager
6 13 (5.78%) Senior Product Manager
7 12 (5.33%) Business Consultant
7 12 (5.33%) Architect
8 9 (4.00%) Project Manager
8 9 (4.00%) CRM Consultant
9 8 (3.56%) Lead Architect
10 7 (3.11%) Solutions Consultant
10 7 (3.11%) Engagement Manager
10 7 (3.11%) Coordinator
10 7 (3.11%) Junior
10 7 (3.11%) Sales Executive
11 6 (2.67%) Services Delivery Manager
11 6 (2.67%) Service Manager
11 6 (2.67%) Marketing Manager
Libraries, Frameworks & Software Standards
1 19 (8.44%) HTML
2 13 (5.78%) CSS
3 11 (4.89%) Web Services
3 11 (4.89%) XML
4 9 (4.00%) HTML5
5 8 (3.56%) CSS3
5 8 (3.56%) JSON
5 8 (3.56%) .NET
6 6 (2.67%) SOAP
7 5 (2.22%) COM
8 4 (1.78%) Natural Language Processing
8 4 (1.78%) REST
8 4 (1.78%) Django
8 4 (1.78%) jQuery
8 4 (1.78%) Sass
8 4 (1.78%) LESS
8 4 (1.78%) Flask
9 3 (1.33%) EJB
10 2 (0.89%) WSDL
10 2 (0.89%) Spring
Miscellaneous
1 27 (12.00%) Social Media
2 26 (11.56%) Analytical Skills
3 19 (8.44%) User Experience
4 11 (4.89%) Mathematics
4 11 (4.89%) Management Information System
5 6 (2.67%) Economics
6 5 (2.22%) Digital Media
6 5 (2.22%) Mobile App
7 4 (1.78%) Enterprise Software
7 4 (1.78%) Artificial Intelligence
7 4 (1.78%) Computer Science
7 4 (1.78%) Smartphone
7 4 (1.78%) PMI
8 3 (1.33%) W3C
8 3 (1.33%) FMCG
9 2 (0.89%) Blog
9 2 (0.89%) NHS
9 2 (0.89%) IVR
10 1 (0.44%) Statistics
10 1 (0.44%) Client/Server
Operating Systems
1 5 (2.22%) UNIX
1 5 (2.22%) Windows
1 5 (2.22%) Linux
2 3 (1.33%) Android
3 2 (0.89%) Apple iOS
4 1 (0.44%) Windows Server 2008
4 1 (0.44%) Windows 7
4 1 (0.44%) Windows Server 2003
4 1 (0.44%) HPUX
4 1 (0.44%) Solaris
Processes & Methodologies
1 35 (15.56%) CRM
1 35 (15.56%) Analytics
2 32 (14.22%) Product Management
2 32 (14.22%) E-Commerce
3 30 (13.33%) Service Delivery
4 28 (12.44%) Project Management
5 25 (11.11%) Service Management
6 24 (10.67%) Digital Marketing
7 22 (9.78%) Agile Software Development
8 18 (8.00%) Business Development
9 16 (7.11%) Change Management
9 16 (7.11%) Coaching
10 15 (6.67%) Web Analytics
11 14 (6.22%) Content Management
11 14 (6.22%) Business Intelligence
12 13 (5.78%) B2B
12 13 (5.78%) SEO
12 13 (5.78%) Scrum
12 13 (5.78%) Marketing Strategy
13 12 (5.33%) Online Marketing
Programming Languages
1 12 (5.33%) JavaScript
1 12 (5.33%) SQL
2 11 (4.89%) PHP
3 10 (4.44%) Java
4 4 (1.78%) C
4 4 (1.78%) Python
5 3 (1.33%) C#
6 1 (0.44%) Objective-C
6 1 (0.44%) PHP5
6 1 (0.44%) ABAP
6 1 (0.44%) ActionScript
Qualifications
1 52 (23.11%) Degree
2 27 (12.00%) Security Cleared
3 8 (3.56%) PhD
4 6 (2.67%) PRINCE2 Practitioner
5 4 (1.78%) PMI Certification
5 4 (1.78%) SC Cleared
6 3 (1.33%) Chartered Engineer
7 2 (0.89%) MCSE
7 2 (0.89%) PMP
7 2 (0.89%) Microsoft Certification
8 1 (0.44%) ITIL Certification
8 1 (0.44%) ISEB
Quality Assurance & Compliance
1 7 (3.11%) SLA
2 1 (0.44%) QA
System Software
1 2 (0.89%) VMware Infrastructure
1 2 (0.89%) XenApp
1 2 (0.89%) XenDesktop
1 2 (0.89%) vSphere
2 1 (0.44%) Microsoft App-V
Systems Management
1 2 (0.89%) SCCM
2 1 (0.44%) SCOM
2 1 (0.44%) Systems Management Server (SMS)
Vendors
1 22 (9.78%) Salesforce.com
1 22 (9.78%) BT
2 15 (6.67%) Microsoft
3 10 (4.44%) i2
4 9 (4.00%) Google
5 8 (3.56%) Oracle
6 7 (3.11%) Facebook
7 5 (2.22%) Eloqua
8 4 (1.78%) Fujitsu
8 4 (1.78%) Siebel
9 3 (1.33%) JBoss
10 2 (0.89%) Citrix
10 2 (0.89%) Coremetrics
10 2 (0.89%) VMware
10 2 (0.89%) Omniture
10 2 (0.89%) Twitter
10 2 (0.89%) ServiceNow
10 2 (0.89%) Tableau
11 1 (0.44%) Marketo
11 1 (0.44%) Neolane
City, London
Vadis People
Salary: £50000 to £60000 per annum
Posted: 5 hours ago
Central London
Vadis People
Salary: £50000 - £60000 per annum
Posted: 6 hours ago
City, London
EXCELerate
Salary: From £60,000 to £70,000 per annum £60k & Bonus, Car, Health, Pension,
Posted: Yesterday
London
IBS Consulting
Posted: 2 days ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £90000.00 - £110000.00 per annum + Bonus & Corporate Package
Posted: 2 days ago
City of London
Mason Frank
Salary: £40000 - £50000 per annum + Bonus & Benefits
Posted: 5 days ago
London
Parliamentary ICT
Salary: From £24,170 to £29,330 per annum
Posted: 5 days ago
London
Acumin
Salary: £75,000 per annum + benefits
Posted: 6 days ago
London
Hydrogen Group
Salary: £0.00 per annum
Posted: 6 days ago
London
Computer Futures
Salary: £70000 - £80000 per annum + Bonus,Benefits
Posted: 6 days ago
London
NFP Group Ltd
Salary: £70000 - £80000 per annum + bonus & benefits
Posted: 12 days ago
London
Computer Futures
Salary: £60000 - £70000 per annum + Bonus
Posted: 12 days ago
London
Computer Futures
Salary: £60000 - £61000 per annum + Bonus
Posted: 14 days ago
Croydon, London
TheSmartList
Salary: + £2k performance related bonus after 6 months
Posted: 15 days ago
Hounslow, London
TheSmartList
Salary: + £2k performance related bonus after 6 months
Posted: 15 days ago
London
TheSmartList
Salary: + £2k performance related bonus after 6 months
Posted: 15 days ago
Bromley, London
TheSmartList
Salary: + £2k performance related bonus after 6 months
Posted: 15 days ago
London
TheSmartList
Salary: + £2k performance related bonus after 6 months
Posted: 15 days ago
London
TheSmartList
Salary: + £2k performance related bonus after 6 months
Posted: 15 days ago
City of London
Mason Frank
Salary: £50000 - £60000 per annum + Bonus & Benefits
Posted: 16 days ago