The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 508 522 533
Rank change year-on-year
+14 +11
Permanent jobs citing Customer Engagement 123 141 96
As % of all permanent IT jobs located in London 0.28% 0.29% 0.21%
As % of the Processes & Methodologies category 0.33% 0.34% 0.26%
Number of salaries quoted 91 107 82
Average salary £60,000 £55,000 £60,000
Average salary % change year-on-year
+9.09% -8.33%
90% offered a salary of more than £30,000 £45,000 £42,500
10% offered a salary of more than £87,500 £75,000 £90,000
UK excluding London average salary £50,000 £47,500 £48,000
% change year-on-year
+5.26% -1.04%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37839 41077 37393
As % of all permanent IT jobs located in London 84.83% 83.76% 83.07%
Number of salaries quoted 31560 33766 31245
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £37,500
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Customer Engagement
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the London region.

Customer Engagement Salary Trend in London

Customer Engagement
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the London region over the 3 months to 4 May 2015.

Customer Engagement Salary Histogram in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +21 20 £49,000 -18.33% 8
Uxbridge - 5 £27,000 -
Wimbledon - 2 £42,000 -
Feltham - 1 £32,500 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 4 May 2015, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 80 (33.20%) Finance
2 79 (32.78%) Marketing
3 64 (26.56%) Degree
4 53 (21.99%) Microsoft
5 52 (21.58%) Analytical Skills
6 51 (21.16%) Analytics
7 39 (16.18%) ITIL
8 38 (15.77%) MS Excel
9 36 (14.94%) Mathematics
9 36 (14.94%) Computer Science
10 33 (13.69%) CRM
11 32 (13.28%) Statistics
12 31 (12.86%) E-Commerce
13 27 (11.20%) Web Services
13 27 (11.20%) MS Office
13 27 (11.20%) SPSS
13 27 (11.20%) Project Management
13 27 (11.20%) Data Analysis
14 26 (10.79%) Agile Software Development
14 26 (10.79%) Data Mining
15 25 (10.37%) SQL
16 24 (9.96%) XML
16 24 (9.96%) Business Intelligence
17 23 (9.54%) Python
17 23 (9.54%) Legal
18 22 (9.13%) HTML
18 22 (9.13%) Big Data
19 21 (8.71%) Data Integration
19 21 (8.71%) Service Management
19 21 (8.71%) CSS

Customer Engagement
Top Related IT Skills in London by Category

For the 6 months to 4 May 2015, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 13 (5.39%) SAS
2 4 (1.66%) WebSphere
2 4 (1.66%) Confluence
2 4 (1.66%) Lync
2 4 (1.66%) Node.js
3 3 (1.24%) Apache Pig
4 2 (0.83%) MS Exchange
4 2 (0.83%) JBoss
5 1 (0.41%) WordPress
5 1 (0.41%) CMS
Applications
1 38 (15.77%) MS Excel
2 27 (11.20%) MS Office
2 27 (11.20%) SPSS
3 8 (3.32%) Stata
4 7 (2.90%) MS PowerPoint
4 7 (2.90%) MS Project
5 6 (2.49%) MS Visio
6 1 (0.41%) Adobe Creative Suite
6 1 (0.41%) FastStats
6 1 (0.41%) Vensim
Business Applications
1 6 (2.49%) WebTrends
2 4 (1.66%) Oracle EBS R12
3 2 (0.83%) Oracle Financials
3 2 (0.83%) Oracle General Ledger
3 2 (0.83%) Oracle iProcurement
3 2 (0.83%) Adobe Campaign
3 2 (0.83%) Oracle Payables
3 2 (0.83%) Oracle Receivables
3 2 (0.83%) Oracle Cash Management
3 2 (0.83%) Oracle E-Business Tax
4 1 (0.41%) Optimost
4 1 (0.41%) Unica
4 1 (0.41%) SAP Oil and Gas
4 1 (0.41%) Dynamics CRM
Cloud Services
1 17 (7.05%) Google Analytics
2 12 (4.98%) SaaS
3 7 (2.90%) Microsoft Azure
4 6 (2.49%) Office 365
5 5 (2.07%) Cloud Computing
6 4 (1.66%) Adobe Analytics
7 2 (0.83%) Google App Engine
7 2 (0.83%) Amazon AWS
7 2 (0.83%) Google Cloud Platform
Communications & Networking
1 21 (8.71%) VPN
2 16 (6.64%) LDAP
2 16 (6.64%) SSL
3 7 (2.90%) LAN
4 6 (2.49%) WAN
4 6 (2.49%) LTE
5 5 (2.07%) Structured Cabling
5 5 (2.07%) IPv4
5 5 (2.07%) IPv6
6 4 (1.66%) SAN
7 3 (1.24%) F5 BIG-IP LTM
7 3 (1.24%) F5 BIG-IP GTM
8 2 (0.83%) VoIP
8 2 (0.83%) DNS
8 2 (0.83%) Wi-Fi
8 2 (0.83%) Firewall
8 2 (0.83%) BIG-IP
9 1 (0.41%) WebEx
9 1 (0.41%) Unified Communications
9 1 (0.41%) Wireless Security
Database & Business Intelligence
1 26 (10.79%) Data Mining
2 22 (9.13%) Big Data
3 18 (7.47%) SQL Server
4 4 (1.66%) Hadoop
4 4 (1.66%) Apache Hive
5 2 (0.83%) RDBMS
5 2 (0.83%) Relational Database
6 1 (0.41%) SQL Server 2012
6 1 (0.41%) Oracle Database
6 1 (0.41%) OLAP Cube
6 1 (0.41%) SQL Server 2008
6 1 (0.41%) SQL Server Analysis Services
6 1 (0.41%) Oracle Database 11g
6 1 (0.41%) Microsoft Analysis Services
6 1 (0.41%) SQL Server Reporting Services
6 1 (0.41%) SQL Server Integration Services
6 1 (0.41%) OLAP
6 1 (0.41%) MySQL
6 1 (0.41%) Data Warehouse
Development Applications
1 8 (3.32%) JIRA
2 3 (1.24%) Axure RP
3 2 (0.83%) Git (software)
3 2 (0.83%) Mercurial
4 1 (0.41%) Team Foundation Server
4 1 (0.41%) TestNG
4 1 (0.41%) Selenium
4 1 (0.41%) Bugzilla
General
1 80 (33.20%) Finance
2 79 (32.78%) Marketing
3 23 (9.54%) Legal
4 20 (8.30%) French Language
4 20 (8.30%) German Language
5 15 (6.22%) Retail
5 15 (6.22%) Advertising
6 8 (3.32%) Telecoms
6 8 (3.32%) Billing
6 8 (3.32%) Banking
7 6 (2.49%) Investment Banking
8 5 (2.07%) Games
9 4 (1.66%) Publishing
9 4 (1.66%) Law
10 3 (1.24%) Local Government
11 2 (0.83%) Multimedia
11 2 (0.83%) Manufacturing
11 2 (0.83%) Front Office
12 1 (0.41%) Italian Language
12 1 (0.41%) Electronics
Job Titles
1 44 (18.26%) Analyst
1 44 (18.26%) Consultant
2 26 (10.79%) Technical Consultant
3 22 (9.13%) Business Analyst
3 22 (9.13%) Data Scientist
4 21 (8.71%) Architect
5 20 (8.30%) Senior Consultant
6 18 (7.47%) Developer
7 16 (6.64%) Senior Developer
7 16 (6.64%) Project Manager
7 16 (6.64%) Senior Technical Consultant
7 16 (6.64%) Technical Developer
7 16 (6.64%) ITSM Consultant
7 16 (6.64%) ServiceNow Consultant
7 16 (6.64%) ServiceNow Developer
8 14 (5.81%) Solutions Architect
9 10 (4.15%) Product Manager
10 9 (3.73%) Senior Manager
11 8 (3.32%) Technical Analyst
11 8 (3.32%) Engagement Manager
Libraries, Frameworks & Software Standards
1 27 (11.20%) Web Services
2 24 (9.96%) XML
3 22 (9.13%) HTML
4 21 (8.71%) CSS
4 21 (8.71%) SOAP
5 17 (7.05%) .NET
6 16 (6.64%) COM
6 16 (6.64%) Ajax
7 7 (2.90%) JSON
8 5 (2.07%) REST
8 5 (2.07%) Java SE
8 5 (2.07%) Java EE
9 4 (1.66%) Oracle Fusion
10 3 (1.24%) Ruby on Rails
11 2 (0.83%) HTML5
12 1 (0.41%) AngularJS
12 1 (0.41%) CSS3
12 1 (0.41%) Mason
12 1 (0.41%) Spring
12 1 (0.41%) ASP.NET
Miscellaneous
1 52 (21.58%) Analytical Skills
2 36 (14.94%) Mathematics
2 36 (14.94%) Computer Science
3 32 (13.28%) Statistics
4 21 (8.71%) Data Integration
5 20 (8.30%) User Experience
6 16 (6.64%) CMDB
6 16 (6.64%) Physics
7 13 (5.39%) Algorithms
8 10 (4.15%) Social Media
8 10 (4.15%) Enterprise Software
9 8 (3.32%) Visualisation
10 7 (2.90%) PMI
11 6 (2.49%) Blog
12 5 (2.07%) Digital Media
12 5 (2.07%) Smart Meter
13 4 (1.66%) Neural Network
14 3 (1.24%) Data Structures
14 3 (1.24%) FMCG
14 3 (1.24%) Chemistry
Operating Systems
1 9 (3.73%) Linux
2 7 (2.90%) UNIX
3 4 (1.66%) Windows
3 4 (1.66%) Solaris
3 4 (1.66%) Red Hat Enterprise Linux
4 1 (0.41%) Apple iOS
4 1 (0.41%) Android
Processes & Methodologies
1 51 (21.16%) Analytics
2 39 (16.18%) ITIL
3 33 (13.69%) CRM
4 31 (12.86%) E-Commerce
5 27 (11.20%) Project Management
5 27 (11.20%) Data Analysis
6 26 (10.79%) Agile Software Development
7 24 (9.96%) Business Intelligence
8 21 (8.71%) Service Management
9 20 (8.30%) B2B
9 20 (8.30%) B2C
10 19 (7.88%) ITSM
11 18 (7.47%) Data Modelling
11 18 (7.47%) Programme Management
12 17 (7.05%) Digital Marketing
12 17 (7.05%) Technical Architecture
13 16 (6.64%) ITIL V2
13 16 (6.64%) Use Case
13 16 (6.64%) Data Analytics
13 16 (6.64%) IT Asset Management
Programming Languages
1 25 (10.37%) SQL
2 23 (9.54%) Python
3 20 (8.30%) JavaScript
4 17 (7.05%) R
5 10 (4.15%) Java
6 9 (3.73%) MATLAB
7 6 (2.49%) C
7 6 (2.49%) PHP
8 5 (2.07%) Scala
8 5 (2.07%) Ruby
9 3 (1.24%) C++
9 3 (1.24%) Perl
10 2 (0.83%) C#
11 1 (0.41%) T-SQL
Qualifications
1 64 (26.56%) Degree
2 12 (4.98%) PhD
3 9 (3.73%) PMI Certification
4 5 (2.07%) Security Cleared
5 4 (1.66%) SC Cleared
6 3 (1.24%) PRINCE2 Certification
7 2 (0.83%) PMP
8 1 (0.41%) CWNA
8 1 (0.41%) ITIL Certification
Quality Assurance & Compliance
1 17 (7.05%) QA
2 3 (1.24%) COBIT
2 3 (1.24%) SLA
3 2 (0.83%) Data Quality
4 1 (0.41%) HIPAA
4 1 (0.41%) ISO/IEC 27001
4 1 (0.41%) Sarbanes-Oxley
System Software
1 7 (2.90%) Active Directory
2 3 (1.24%) VMware Infrastructure
3 1 (0.41%) vSphere
Systems Management
1 16 (6.64%) HP UCMDB
2 2 (0.83%) SCCM
3 1 (0.41%) NetBackup
Vendors
1 53 (21.99%) Microsoft
2 21 (8.71%) Google
3 18 (7.47%) ServiceNow
4 16 (6.64%) Oracle
5 15 (6.22%) Salesforce.com
5 15 (6.22%) SAP
6 11 (4.56%) IBM
6 11 (4.56%) Adobe
7 9 (3.73%) Tableau
8 7 (2.90%) Omniture
9 6 (2.49%) Red Hat
10 5 (2.07%) MuleSoft
10 5 (2.07%) EMC
11 4 (1.66%) Cognizant
11 4 (1.66%) NetApp
11 4 (1.66%) VMware
12 3 (1.24%) Marketo
12 3 (1.24%) F5
12 3 (1.24%) Fujitsu
12 3 (1.24%) Ab Initio
London
Harnham
Salary: £35000 - £40000 per annum
Posted: Yesterday
City, London
Understanding Recruitment
Salary: £35000.00 - £45000.00 per annum + benefits
Posted: Yesterday
London
Harnham
Salary: £30000 - £35000 per annum
Posted: 3 days ago
Central London / West End
Stafford-Sharp Associates
Salary: From £60,000 to £85,000 per annum
Posted: 3 days ago
City, London
Capita Resourcing - IT Resourcing
Salary: £45000 per annum
Posted: 3 days ago
City, London
Harnham
Salary: £70000 - £75000 per annum
Posted: 3 days ago
London
Enorth Staffing
Salary: £48000 per annum
Posted: 3 days ago
London
Burns Sheehan
Salary: £70000 - £75000 per annum + Bonus + Benefits
Posted: 3 days ago
City, London
Mortimer Spinks
Salary: £75000 - £80000 per annum + 80000 with Bonus and Benefits
Posted: 5 days ago
London
FIRST POINT IT RESOURCING
Salary: £45000 - £60000 per annum
Posted: 5 days ago
London
EXCELerate
Salary: £70k Basic plus bonus, Car Allowance, Health, Pension
Posted: 6 days ago
London
HP
Posted: 7 days ago
City of London
Interquest - IQ ESM
Salary: £55000 - £70000 per annum + Benefits
Posted: 7 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £50000 - £60000 per annum
Posted: 10 days ago
London
Templeton and Partners - SAP & UK Account
Salary: £55k - 60k per year
Posted: 14 days ago
City of London
Mason Frank
Salary: £50000 - £60000 per annum + Bonus & Benefits
Posted: 19 days ago
London
Templeton and Partners - SAP & UK Account
Salary: £55k - 60k per year
Posted: 19 days ago
London
Blue Town Online
Salary: Competitive
Posted: 25 days ago