The first table below looks at the demand for Customer Engagement skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the London region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 519 511 602
Rank change year-on-year
-8 +91
Permanent jobs citing Customer Engagement 143 100 70
As % of all permanent IT jobs located in London 0.29% 0.22% 0.12%
As % of the Processes & Methodologies category 0.35% 0.27% 0.16%
Number of salaries quoted 110 86 60
Average salary £55,000 £60,000 £60,000
Average salary % change year-on-year
-8.33% -
90% offered a salary of more than £44,800 £42,500 £30,000
10% offered a salary of more than £75,000 £90,000 £65,000
UK excluding London average salary £47,500 £52,500 £55,000
% change year-on-year
-9.52% -4.54%
Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
40605 37072 44333
As % of all permanent IT jobs located in London 81.82% 81.57% 79.05%
Number of salaries quoted 33285 30911 38113
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £36,500 £36,000 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Customer Engagement
England

Customer Engagement
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the London region.

Customer Engagement Salary Trend in London

Customer Engagement
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the London region over the 3 months to 18 April 2014.

Customer Engagement Salary Histogram in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London 0 32 £60,000 -12.72% 3
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 18 April 2014, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 100 (45.25%) Marketing
2 68 (30.77%) Finance
3 54 (24.43%) Product Management
4 52 (23.53%) HTML
5 49 (22.17%) Social Media
6 41 (18.55%) HTML5
7 39 (17.65%) Analytics
8 36 (16.29%) JavaScript
9 35 (15.84%) Web Services
9 35 (15.84%) E-Commerce
10 34 (15.38%) Service Management
10 34 (15.38%) Project Management
11 33 (14.93%) Microsoft
11 33 (14.93%) XML
11 33 (14.93%) C#
12 32 (14.48%) Scrum
13 30 (13.57%) Legal
13 30 (13.57%) Degree
13 30 (13.57%) JSON
13 30 (13.57%) .NET
13 30 (13.57%) SOA
14 29 (13.12%) CRM
15 28 (12.67%) Service Delivery
16 27 (12.22%) CSS
16 27 (12.22%) Security Cleared
16 27 (12.22%) Enterprise Software
17 26 (11.76%) BT
18 25 (11.31%) Software Engineering
18 25 (11.31%) Java
18 25 (11.31%) Android

Customer Engagement
Top Related IT Skills in London by Category

For the 6 months to 18 April 2014, IT jobs across the London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 9 (4.07%) CMS
2 4 (1.81%) Drupal
2 4 (1.81%) SharePoint
3 2 (0.90%) Sitecore CMS
3 2 (0.90%) Umbraco
3 2 (0.90%) IIS
4 1 (0.45%) SAS
4 1 (0.45%) Blackberry Enterprise Server
4 1 (0.45%) WebSphere
4 1 (0.45%) Elasticsearch
4 1 (0.45%) Apache Solr
Applications
1 8 (3.62%) MS Excel
2 4 (1.81%) Photoshop
3 2 (0.90%) MS PowerPoint
3 2 (0.90%) MS Visio
3 2 (0.90%) MS Office
4 1 (0.45%) SPSS
4 1 (0.45%) Adobe Illustrator
4 1 (0.45%) FastStats
Business Applications
1 6 (2.71%) Google Analytics
2 4 (1.81%) Oracle Financials
3 2 (0.90%) Oracle iProcurement
3 2 (0.90%) Oracle EBS R12
3 2 (0.90%) Oracle General Ledger
3 2 (0.90%) SiteCatalyst
3 2 (0.90%) Oracle Payables
3 2 (0.90%) Oracle Receivables
3 2 (0.90%) Oracle Assets
3 2 (0.90%) Oracle Internet Expenses
3 2 (0.90%) Oracle AGIS
3 2 (0.90%) SAP SD
3 2 (0.90%) Oracle 11i
Cloud Services
1 13 (5.88%) SaaS
2 2 (0.90%) Cloud Computing
3 1 (0.45%) IaaS
3 1 (0.45%) Amazon AWS
Communications & Networking
1 7 (3.17%) Firewall
2 5 (2.26%) VPN
3 4 (1.81%) WAN
3 4 (1.81%) LAN
4 3 (1.36%) F5 BIG-IP LTM
5 2 (0.90%) Wi-Fi
5 2 (0.90%) Broadband
6 1 (0.45%) VoIP
6 1 (0.45%) Wireless
6 1 (0.45%) 3G
6 1 (0.45%) Internet
6 1 (0.45%) 4G
Database & Business Intelligence
1 16 (7.24%) MySQL
2 15 (6.79%) SQL Server
3 14 (6.33%) Relational Database
4 11 (4.98%) SQL Server 2008
5 9 (4.07%) Data Warehouse
6 6 (2.71%) QlikView
6 6 (2.71%) Big Data
6 6 (2.71%) SQL Server 2005
6 6 (2.71%) SQL Server Integration Services
7 4 (1.81%) PerformancePoint
7 4 (1.81%) SQL Server Analysis Services
7 4 (1.81%) Microsoft Analysis Services
7 4 (1.81%) SQL Server Reporting Services
7 4 (1.81%) OLTP
7 4 (1.81%) OLAP
8 3 (1.36%) Data Mining
9 2 (0.90%) NoSQL
10 1 (0.45%) MS Access
10 1 (0.45%) PostgreSQL
10 1 (0.45%) Apache Hive
Development Applications
1 21 (9.50%) Eclipse
2 20 (9.05%) JUnit
2 20 (9.05%) Introscope
2 20 (9.05%) Xcode
2 20 (9.05%) PhoneGap
3 19 (8.60%) Git (software)
4 8 (3.62%) Subversion
5 5 (2.26%) Dreamweaver
6 2 (0.90%) MSI
7 1 (0.45%) JIRA
7 1 (0.45%) Selenium
General
1 100 (45.25%) Marketing
2 68 (30.77%) Finance
3 30 (13.57%) Legal
4 20 (9.05%) Games
5 18 (8.14%) Retail
6 10 (4.52%) Publishing
7 8 (3.62%) Advertising
8 7 (3.17%) Telecoms
9 6 (2.71%) Law
10 5 (2.26%) French Language
10 5 (2.26%) German Language
11 4 (1.81%) Banking
12 2 (0.90%) Back Office
12 2 (0.90%) Italian Language
12 2 (0.90%) Spanish Language
13 1 (0.45%) Billing
13 1 (0.45%) Automotive
Job Titles
1 50 (22.62%) Developer
2 48 (21.72%) Consultant
3 42 (19.00%) Product Manager
4 24 (10.86%) Senior Manager
4 24 (10.86%) Analyst
5 21 (9.50%) Senior Consultant
6 20 (9.05%) Senior Developer
6 20 (9.05%) Java Consultant
6 20 (9.05%) Senior Java Consultant
7 19 (8.60%) Business Analyst
8 15 (6.79%) Senior Product Manager
8 15 (6.79%) Java Developer
9 14 (6.33%) Senior Java Developer
10 11 (4.98%) PHP Developer
11 9 (4.07%) Junior
11 9 (4.07%) Architect
11 9 (4.07%) CRM Business Analyst
11 9 (4.07%) CRM Analyst
12 8 (3.62%) JavaScript Developer
12 8 (3.62%) Test Manager
Libraries, Frameworks & Software Standards
1 52 (23.53%) HTML
2 41 (18.55%) HTML5
3 35 (15.84%) Web Services
4 33 (14.93%) XML
5 30 (13.57%) JSON
5 30 (13.57%) .NET
6 27 (12.22%) CSS
7 20 (9.05%) Spring
7 20 (9.05%) Java SE
7 20 (9.05%) Java EE
8 18 (8.14%) CSS3
9 14 (6.33%) XHTML
10 9 (4.07%) Backbone.js
11 8 (3.62%) CodeIgniter
11 8 (3.62%) Ember.js
11 8 (3.62%) AngularJS
11 8 (3.62%) Laravel
12 7 (3.17%) ASP.NET
13 6 (2.71%) SOAP
14 4 (1.81%) jQuery
Miscellaneous
1 49 (22.17%) Social Media
2 27 (12.22%) Enterprise Software
3 14 (6.33%) Client/Server
4 10 (4.52%) Digital Media
5 9 (4.07%) Linked Data
5 9 (4.07%) Visualisation
6 7 (3.17%) Mobile App
7 6 (2.71%) Mobile Payment
8 5 (2.26%) Management Information System
8 5 (2.26%) W3C
8 5 (2.26%) Data Integration
9 4 (1.81%) CESG
10 3 (1.36%) Mathematics
10 3 (1.36%) Computer Science
11 2 (0.90%) Wiki
11 2 (0.90%) Mobile Banking
11 2 (0.90%) Photography
12 1 (0.45%) Artificial Intelligence
12 1 (0.45%) Physics
12 1 (0.45%) Statistics
Operating Systems
1 25 (11.31%) Android
2 22 (9.95%) Windows
3 21 (9.50%) Linux
4 20 (9.05%) UNIX
4 20 (9.05%) Windows Server 2008
5 6 (2.71%) Solaris
6 5 (2.26%) Apple iOS
7 1 (0.45%) VMS
7 1 (0.45%) Windows 7
Processes & Methodologies
1 54 (24.43%) Product Management
2 39 (17.65%) Analytics
3 35 (15.84%) E-Commerce
4 34 (15.38%) Service Management
4 34 (15.38%) Project Management
5 32 (14.48%) Scrum
6 30 (13.57%) SOA
7 29 (13.12%) CRM
8 28 (12.67%) Service Delivery
9 25 (11.31%) Software Engineering
10 22 (9.95%) EAI
10 22 (9.95%) MVC
10 22 (9.95%) SEO
11 21 (9.50%) OOP
12 20 (9.05%) Web Analytics
13 19 (8.60%) ITIL
14 17 (7.69%) User Acceptance Testing
15 16 (7.24%) Agile Software Development
15 16 (7.24%) Business Development
16 14 (6.33%) Continuous Improvement
Programming Languages
1 36 (16.29%) JavaScript
2 33 (14.93%) C#
3 25 (11.31%) Java
4 20 (9.05%) ActionScript
4 20 (9.05%) C
4 20 (9.05%) Objective-C
5 19 (8.60%) SQL
6 13 (5.88%) PHP
7 8 (3.62%) PHP5
8 2 (0.90%) Python
8 2 (0.90%) PL/SQL
8 2 (0.90%) ABAP
9 1 (0.45%) MATLAB
9 1 (0.45%) Ruby
9 1 (0.45%) R
Qualifications
1 30 (13.57%) Degree
2 27 (12.22%) Security Cleared
3 4 (1.81%) PRINCE2 Certification
3 4 (1.81%) ITIL Certification
4 3 (1.36%) MCSE
4 3 (1.36%) CCNP
4 3 (1.36%) CCDA
4 3 (1.36%) Cisco Certification
4 3 (1.36%) Microsoft Certification
4 3 (1.36%) CCSE
5 1 (0.45%) PhD
5 1 (0.45%) CISM
5 1 (0.45%) CISSP
5 1 (0.45%) PMP
5 1 (0.45%) PMI Certification
5 1 (0.45%) SSCP
5 1 (0.45%) Security+ Certification
5 1 (0.45%) PRINCE2 Practitioner
5 1 (0.45%) SC Cleared
Quality Assurance & Compliance
1 6 (2.71%) ISO 9001
2 5 (2.26%) SLA
3 1 (0.45%) QA
3 1 (0.45%) ISO/IEC 27001
3 1 (0.45%) PCI DSS
System Software
1 2 (0.90%) Microsoft App-V
Systems Management
1 3 (1.36%) SCCM
2 2 (0.90%) Systems Management Server (SMS)
3 1 (0.45%) Opscode Chef
3 1 (0.45%) Puppet
3 1 (0.45%) Capistrano
3 1 (0.45%) SCOM
Vendors
1 33 (14.93%) Microsoft
2 26 (11.76%) BT
3 20 (9.05%) Perforce
3 20 (9.05%) Splunk
4 13 (5.88%) Salesforce.com
5 7 (3.17%) Google
6 6 (2.71%) i2
7 4 (1.81%) MicroStrategy
7 4 (1.81%) SAP
7 4 (1.81%) Oracle
8 3 (1.36%) Cisco
8 3 (1.36%) CheckPoint
8 3 (1.36%) F5
8 3 (1.36%) Zend
8 3 (1.36%) Sitecore
9 2 (0.90%) Adobe
9 2 (0.90%) Siebel
9 2 (0.90%) Business Objects
10 1 (0.45%) Sony
10 1 (0.45%) IBM
London
Hydrogen Group
Salary: £50000.00 - £60000.00 per annum
Posted: Yesterday
City, London
Dimension Data
Salary: Competitive
Posted: Yesterday
London
HP
Salary: Competitive
Posted: 2 days ago
City of London
Mason Frank
Salary: £60000 - £70000 per annum + Bonus & Benefits
Posted: 4 days ago
London
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Excellent bonus and Benefits
Posted: 4 days ago
London
Age UK
Salary: From £26,000 to £28,000 per annum
Posted: 7 days ago
London
Age UK
Posted: 7 days ago
London
Macmillan Science and Education
Salary: Competitive
Posted: 10 days ago
London
ComputaCenter
Salary: Competitive
Posted: 14 days ago
London EC4
Recommend Recruitment
Salary: £40,000 - £55,000 per year
Posted: 23 days ago
London
Make Positive
Salary: Competitive
Posted: 28 days ago
City of London, London, UK
Dimension Data
Salary: Competitive
Posted: 28 days ago