Senior IT Support Analyst Jobs in London

Senior IT Support Analyst
England > London

The median Senior IT Support Analyst salary in London is £44,500 per year according to job vacancies posted during the 6 months to 12 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 484 607 869
Rank change year-on-year +123 +262 -283
Permanent jobs requiring a Senior IT Support Analyst 16 21 18
As % of all permanent jobs advertised in London 0.068% 0.061% 0.027%
As % of the Job Titles category 0.072% 0.064% 0.028%
Number of salaries quoted 16 18 18
10th Percentile £31,750 £35,750 £33,875
25th Percentile £32,500 £36,625 £35,000
Median annual salary (50th Percentile) £44,500 £40,699 £38,750
Median % change year-on-year +9.34% +5.03% -8.82%
75th Percentile £53,750 £42,782 £47,625
90th Percentile £54,375 £51,375 £80,000
England median annual salary £45,000 £38,750 £36,000
% change year-on-year +16.13% +7.64% -15.29%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,274 32,686 65,100
% of permanent jobs with a recognized job title 94.13% 95.09% 96.31%
Number of salaries quoted 16,684 24,117 34,486
10th Percentile £38,000 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Senior IT Support Analyst
Job Vacancy Trend in London

Job postings that featured Senior IT Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Senior IT Support Analyst in London

Senior IT Support Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing Senior IT Support Analyst in London.

Salary trend for Senior IT Support Analyst in London

Senior IT Support Analyst
Salary Histogram in London

Salary distribution for jobs citing Senior IT Support Analyst in London over the 6 months to 12 May 2024.

Salary histogram for Senior IT Support Analyst in London

Senior IT Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support Analyst within the London region over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East London +19 3 £33,500 -8.22%
Central London +52 2 £51,000 -7.27%
Senior IT Support Analyst
England

Senior IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 12 May 2024, Senior IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Senior IT Support Analyst in the job title.

1 13 (81.25%) Microsoft 365
2 11 (68.75%) Windows
3 8 (50.00%) ITIL
3 8 (50.00%) Social Skills
4 7 (43.75%) Active Directory
4 7 (43.75%) Azure
5 6 (37.50%) SCCM
5 6 (37.50%) HP
5 6 (37.50%) Service Management
5 6 (37.50%) Entra ID
6 5 (31.25%) Application Virtualisation
6 5 (31.25%) Change Management
6 5 (31.25%) Finance
6 5 (31.25%) Dell
6 5 (31.25%) VPN
6 5 (31.25%) Microsoft
6 5 (31.25%) Agile
7 4 (25.00%) Degree
7 4 (25.00%) Problem Management
7 4 (25.00%) VMware
7 4 (25.00%) Change Control
7 4 (25.00%) Bloomberg
7 4 (25.00%) Project Management
7 4 (25.00%) Analytical Skills
7 4 (25.00%) Windows 10
7 4 (25.00%) Customer Service
7 4 (25.00%) Business Case
8 3 (18.75%) Windows Server
8 3 (18.75%) Azure Certification
8 3 (18.75%) Mimecast

Senior IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (12.50%) Microsoft Exchange
1 2 (12.50%) SharePoint
Applications
1 1 (6.25%) Microsoft Office
Cloud Services
1 13 (81.25%) Microsoft 365
2 7 (43.75%) Azure
3 6 (37.50%) Entra ID
4 3 (18.75%) Mimecast
5 1 (6.25%) Adobe Creative Cloud
5 1 (6.25%) GCP
5 1 (6.25%) IaaS
5 1 (6.25%) PaaS
5 1 (6.25%) SaaS
Communications & Networking
1 5 (31.25%) VPN
2 1 (6.25%) Cisco IOS
2 1 (6.25%) Firewall
2 1 (6.25%) Wireless
General
1 8 (50.00%) Social Skills
2 5 (31.25%) Finance
3 4 (25.00%) Analytical Skills
4 1 (6.25%) Advertising
4 1 (6.25%) Law
Libraries, Frameworks & Software Standards
1 1 (6.25%) SAML
1 1 (6.25%) Software Packaging
Miscellaneous
1 1 (6.25%) Enterprise Software
1 1 (6.25%) Linux Command Line
1 1 (6.25%) Onboarding
Operating Systems
1 11 (68.75%) Windows
2 4 (25.00%) Windows 10
3 3 (18.75%) Windows Server
4 2 (12.50%) Mac OS
5 1 (6.25%) Linux
5 1 (6.25%) Unix
5 1 (6.25%) VMS
Processes & Methodologies
1 8 (50.00%) ITIL
2 6 (37.50%) Service Management
3 5 (31.25%) Agile
3 5 (31.25%) Application Virtualisation
3 5 (31.25%) Change Management
4 4 (25.00%) Business Case
4 4 (25.00%) Change Control
4 4 (25.00%) Customer Service
4 4 (25.00%) Problem Management
4 4 (25.00%) Project Management
5 2 (12.50%) Inventory Management
5 2 (12.50%) Mentoring
6 1 (6.25%) Continuous Improvement
6 1 (6.25%) Information Security
6 1 (6.25%) ITSM
6 1 (6.25%) Proactive Monitoring
6 1 (6.25%) Problem-Solving
6 1 (6.25%) Process Improvement
6 1 (6.25%) Project Delivery
6 1 (6.25%) Security Hardening
Programming Languages
1 2 (12.50%) PowerShell
2 1 (6.25%) Bash
2 1 (6.25%) SQL
Qualifications
1 4 (25.00%) Degree
2 3 (18.75%) Azure Certification
3 1 (6.25%) ITIL Certification
Quality Assurance & Compliance
1 1 (6.25%) Cyber Essentials
1 1 (6.25%) Cyber Essentials PLUS
1 1 (6.25%) SLA
System Software
1 7 (43.75%) Active Directory
2 1 (6.25%) Hyper-V
2 1 (6.25%) Virtual Desktop
2 1 (6.25%) Virtual Machines
2 1 (6.25%) VMware Infrastructure
Systems Management
1 6 (37.50%) SCCM
2 2 (12.50%) Jamf Pro
3 1 (6.25%) Microsoft Intune
3 1 (6.25%) Single Sign-On
Vendors
1 6 (37.50%) HP
2 5 (31.25%) Dell
2 5 (31.25%) Microsoft
3 4 (25.00%) Bloomberg
3 4 (25.00%) VMware
4 1 (6.25%) Acronis
4 1 (6.25%) Adobe
4 1 (6.25%) Apple
4 1 (6.25%) Cisco
4 1 (6.25%) Citrix
4 1 (6.25%) Darktrace
4 1 (6.25%) Google
4 1 (6.25%) Meraki
4 1 (6.25%) ServiceNow
4 1 (6.25%) SonicWALL