The table below looks at the statistics for Service Desk Management skills in IT jobs advertised for the Manchester region. Included is a guide to the salaries offered in IT jobs that have cited Service Desk Management over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Service Desk Management
North West / Manchester
Rank 187 178 185
Rank change year-on-year
-9 +7
Permanent jobs citing Service Desk Management 11 1 4
As % of all permanent IT jobs located in Manchester 0.29% 0.030% 0.10%
As % of the Processes & Methodologies category 0.32% 0.033% 0.12%
Number of salaries quoted 11 1 4
Median salary £35,000 £38,500 £30,750
Median salary % change year-on-year
-9.09% +25.20%
90% offered a salary of more than £26,000 £38,500 £20,325
10% offered a salary of more than £47,500 £38,500 £41,000
UK excluding London median salary £45,000 £45,000 £36,000
% change year-on-year
- +25.00%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3466 3012 3395
As % of all permanent IT jobs located in Manchester 91.48% 90.61% 87.12%
Number of salaries quoted 2932 2456 2882
Median salary £45,000 £45,000 £40,000
Median salary % change year-on-year
- +12.50%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £60,000 £57,500 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Desk Management
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region citing Service Desk Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Desk Management Jobs Demand Trend in Manchester

Service Desk Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Management across the Manchester region.

Service Desk Management Salary Trend in Manchester

Service Desk Management
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Service Desk Management across the Manchester region over the 3 months to 22 February 2017.

Service Desk Management Salary Histogram in Manchester

Service Desk Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Management within the Manchester region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham - 4 £26,500 -
Salford - 1 £55,000 -
Service Desk Management
North West

Service Desk Management
Top 30 Related IT Skills in Manchester

For the 6 months to 22 February 2017, IT jobs citing Service Desk Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region with a requirement for Service Desk Management.

1 14 (93.33%) ITIL
2 11 (73.33%) Service Delivery
3 9 (60.00%) Windows
3 9 (60.00%) Linux
3 9 (60.00%) Service Management
3 9 (60.00%) Windows Server
4 6 (40.00%) ITIL V3
5 5 (33.33%) Continuous Improvement
5 5 (33.33%) Business Transformation
5 5 (33.33%) DevOps
5 5 (33.33%) Software Delivery
5 5 (33.33%) Amazon AWS
5 5 (33.33%) Open Source
5 5 (33.33%) Waterfall
5 5 (33.33%) Incident Management
5 5 (33.33%) Agile Software Development
5 5 (33.33%) Drupal
5 5 (33.33%) Web Services
5 5 (33.33%) Finance
5 5 (33.33%) PostgreSQL
5 5 (33.33%) Microsoft
5 5 (33.33%) Active Directory
5 5 (33.33%) MS Excel
5 5 (33.33%) .NET
5 5 (33.33%) SQL Server
5 5 (33.33%) GeoServer
6 4 (26.67%) Virtual Team Management
6 4 (26.67%) Virtual Team
6 4 (26.67%) AIX
6 4 (26.67%) PRINCE2

Service Desk Management
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (33.33%) Drupal
1 5 (33.33%) GeoServer
2 4 (26.67%) Exchange Server 2010
2 4 (26.67%) Exchange Server 2013
2 4 (26.67%) MS Exchange
2 4 (26.67%) SharePoint
2 4 (26.67%) SharePoint 2013
3 1 (6.67%) IIS
Applications
1 5 (33.33%) MS Excel
2 2 (13.33%) MS Office
Business Applications
1 1 (6.67%) NetSuite
Cloud Services
1 5 (33.33%) Amazon AWS
Communications & Networking
1 4 (26.67%) DHCP
1 4 (26.67%) DNS
1 4 (26.67%) VPN
Database & Business Intelligence
1 5 (33.33%) PostgreSQL
1 5 (33.33%) SQL Server
Development Applications
1 1 (6.67%) JIRA
General
1 5 (33.33%) Finance
Job Titles
1 5 (33.33%) Consultant
1 5 (33.33%) IT Consultant
1 5 (33.33%) Service Desk Consultant
1 5 (33.33%) Service Manager
2 3 (20.00%) Applications Manager
2 3 (20.00%) Applications Support
2 3 (20.00%) Applications Support Manager
2 3 (20.00%) IT Support
2 3 (20.00%) ITIL Manager
2 3 (20.00%) ITIL Service Manager
2 3 (20.00%) Service Support Manager
2 3 (20.00%) Support Engineer
3 2 (13.33%) 2nd Line Engineer
3 2 (13.33%) 2nd Line Support
3 2 (13.33%) 2nd Line Support Engineer
3 2 (13.33%) IT Engineer
3 2 (13.33%) IT Support Engineer
4 1 (6.67%) Delivery Manager
4 1 (6.67%) Help Desk Manager
4 1 (6.67%) Support Technician
Libraries, Frameworks & Software Standards
1 5 (33.33%) .NET
1 5 (33.33%) Web Services
Miscellaneous
1 4 (26.67%) Mobile Computing
1 4 (26.67%) Virtual Team
2 1 (6.67%) PMI
Operating Systems
1 9 (60.00%) Linux
1 9 (60.00%) Windows
1 9 (60.00%) Windows Server
2 4 (26.67%) AIX
2 4 (26.67%) Unix
2 4 (26.67%) Windows Server 2003
2 4 (26.67%) Windows Server 2008
2 4 (26.67%) Windows Server 2012
Processes & Methodologies
1 14 (93.33%) ITIL
2 11 (73.33%) Service Delivery
3 9 (60.00%) Service Management
4 6 (40.00%) ITIL V3
5 5 (33.33%) Agile Software Development
5 5 (33.33%) Business Transformation
5 5 (33.33%) Continuous Improvement
5 5 (33.33%) DevOps
5 5 (33.33%) Incident Management
5 5 (33.33%) Open Source
5 5 (33.33%) Software Delivery
5 5 (33.33%) Waterfall
6 4 (26.67%) Change Management
6 4 (26.67%) Disaster Recovery
6 4 (26.67%) PRINCE2
6 4 (26.67%) Virtual Team Management
7 1 (6.67%) Project Management
Programming Languages
1 4 (26.67%) PowerShell
2 1 (6.67%) SQL
Qualifications
1 1 (6.67%) ITIL Certification
1 1 (6.67%) PMI Certification
Quality Assurance & Compliance
1 1 (6.67%) ISO/IEC 27001
System Software
1 5 (33.33%) Active Directory
2 4 (26.67%) Hyper-V
3 3 (20.00%) XenApp
Systems Management
1 4 (26.67%) AirWatch
Vendors
1 5 (33.33%) Microsoft
2 4 (26.67%) Cisco
2 4 (26.67%) Citrix
2 4 (26.67%) VMware
3 1 (6.67%) Salesforce.com