The table below looks at the statistics for Service Desk Management skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Desk Management
Rank 189 175 190
Rank change year-on-year
-14 +15
Permanent jobs citing Service Desk Management 3 2 3
As % of all permanent IT jobs located in Manchester 0.072% 0.054% 0.069%
As % of the Processes & Methodologies category 0.087% 0.067% 0.087%
Number of salaries quoted 2 2 3
Average salary £19,125 £32,500 £35,000
Average salary % change year-on-year
-41.15% -7.14%
90% offered a salary of more than £18,825 £32,500 £22,200
10% offered a salary of more than £19,425 £32,500 £44,600
UK excluding London average salary £32,000 £37,500 £41,250
% change year-on-year
-14.66% -9.09%
Service Desk Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3435 2984 3430
As % of all permanent IT jobs located in Manchester 81.96% 80.30% 79.36%
Number of salaries quoted 2945 2551 3058
Average salary £40,000 £38,500 £37,500
Average salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £27,500 £27,500 £27,000
10% offered a salary of more than £60,000 £55,000 £51,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Desk Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Desk Management Jobs Demand Trend in Manchester

Service Desk Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Management across the Manchester region.

Service Desk Management Salary Trend in Manchester

Service Desk Management
Top 15 Related IT Skills in Manchester

For the 6 months to 24 December 2014, IT jobs across the Manchester region citing Service Desk Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Desk Management.

1 3 (100.00%) MS Office
1 3 (100.00%) Windows
1 3 (100.00%) Windows XP
1 3 (100.00%) Microsoft
1 3 (100.00%) Windows Mobile
1 3 (100.00%) Windows Vista
1 3 (100.00%) Windows 7
2 2 (66.67%) VoIP
2 2 (66.67%) SLA
2 2 (66.67%) Cisco
2 2 (66.67%) Active Directory
2 2 (66.67%) Data Security
2 2 (66.67%) Handset
2 2 (66.67%) Multimedia
2 2 (66.67%) Line Management

Service Desk Management
Top Related IT Skills in Manchester by Category

For the 6 months to 24 December 2014, IT jobs across the Manchester region citing Service Desk Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Desk Management. Up to 20 skills are shown per category.

Applications
1 3 (100.00%) MS Office
Communications & Networking
1 2 (66.67%) VoIP
General
1 2 (66.67%) Multimedia
Job Titles
1 3 (100.00%) Analyst
1 3 (100.00%) Systems Analyst
1 3 (100.00%) Systems Support
1 3 (100.00%) Support Analyst
1 3 (100.00%) Systems Support Analyst
2 1 (33.33%) Technical Support
Miscellaneous
1 2 (66.67%) Handset
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows XP
1 3 (100.00%) Windows Mobile
1 3 (100.00%) Windows Vista
1 3 (100.00%) Windows 7
Processes & Methodologies
1 2 (66.67%) Data Security
1 2 (66.67%) Line Management
Quality Assurance & Compliance
1 2 (66.67%) SLA
System Software
1 2 (66.67%) Active Directory
Vendors
1 3 (100.00%) Microsoft
2 2 (66.67%) Cisco
Greater Manchester
Hays IT - Uk Posting account
Salary: £18000.00 - £19500.00 per annum
Posted: 23 days ago