The table below looks at the statistics for Service Desk Management skills in IT jobs advertised for the Manchester region. Included is a guide to the salaries offered in IT jobs that have cited Service Desk Management over the 3 months to 25 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Service Desk Management
Rank 179 173 190
Rank change year-on-year
-6 +17
Permanent jobs citing Service Desk Management 4 12 3
As % of all permanent IT jobs located in Manchester 0.12% 0.36% 0.075%
As % of the Processes & Methodologies category 0.13% 0.41% 0.088%
Number of salaries quoted 3 10 3
Median salary £27,000 £33,750 £19,000
Median salary % change year-on-year
-20.00% +77.63%
UK excluding London median salary £41,500 £30,000 £45,000
% change year-on-year
+38.33% -33.33%
Service Desk Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3066 2956 3416
As % of all permanent IT jobs located in Manchester 88.90% 88.45% 85.19%
Number of salaries quoted 2623 2464 2776
Median salary £45,000 £40,000 £40,000
Median salary % change year-on-year
+12.50% -
90% offered a salary of more than £30,000 £27,500 £26,500
10% offered a salary of more than £62,500 £55,150 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Desk Management
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region citing Service Desk Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Desk Management Jobs Demand Trend in Manchester

Service Desk Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Management across the Manchester region.

Service Desk Management Salary Trend in Manchester

Service Desk Management
Top 30 Related IT Skills in Manchester

For the 6 months to 25 June 2016, IT jobs citing Service Desk Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region with a requirement for Service Desk Management.

1 5 (83.33%) ITIL
1 5 (83.33%) Windows
2 4 (66.67%) Linux
2 4 (66.67%) MS Excel
2 4 (66.67%) SharePoint
2 4 (66.67%) Microsoft
2 4 (66.67%) Active Directory
2 4 (66.67%) Service Management
2 4 (66.67%) VMware
2 4 (66.67%) Windows Server
3 3 (50.00%) AirWatch
3 3 (50.00%) Change Management
3 3 (50.00%) Disaster Recovery
3 3 (50.00%) PowerShell
3 3 (50.00%) Windows Server 2008
3 3 (50.00%) Hyper-V
3 3 (50.00%) XenApp
3 3 (50.00%) Exchange Server 2010
3 3 (50.00%) Windows Server 2012
3 3 (50.00%) SharePoint 2013
3 3 (50.00%) Mobile Computing
3 3 (50.00%) Exchange Server 2013
3 3 (50.00%) Citrix
3 3 (50.00%) MS Exchange
3 3 (50.00%) DHCP
3 3 (50.00%) VPN
3 3 (50.00%) DNS
3 3 (50.00%) Cisco
3 3 (50.00%) AIX
3 3 (50.00%) Unix

Service Desk Management
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (66.67%) SharePoint
2 3 (50.00%) Exchange Server 2010
2 3 (50.00%) Exchange Server 2013
2 3 (50.00%) MS Exchange
2 3 (50.00%) SharePoint 2013
Applications
1 4 (66.67%) MS Excel
2 3 (50.00%) MS Office
Cloud Services
1 1 (16.67%) Amazon AWS
1 1 (16.67%) Amazon EC2
Communications & Networking
1 3 (50.00%) DHCP
1 3 (50.00%) DNS
1 3 (50.00%) VPN
Database & Business Intelligence
1 1 (16.67%) MySQL
1 1 (16.67%) SQL Server
1 1 (16.67%) SQL Server 2008
1 1 (16.67%) SQL Server 2012
1 1 (16.67%) SQL Server Integration Services
1 1 (16.67%) SQL Server Reporting Services
General
1 1 (16.67%) Legal
Job Titles
1 3 (50.00%) IT Engineer
1 3 (50.00%) IT Support
1 3 (50.00%) IT Support Engineer
1 3 (50.00%) Support Engineer
2 2 (33.33%) Service Desk Team Leader
2 2 (33.33%) Team Leader
3 1 (16.67%) 2nd Line Engineer
3 1 (16.67%) 2nd Line Support
3 1 (16.67%) 2nd Line Support Engineer
3 1 (16.67%) Consultant
3 1 (16.67%) ITIL Consultant
3 1 (16.67%) ITIL Service Consultant
3 1 (16.67%) ITIL Service Management Consultant
3 1 (16.67%) Management Consultant
3 1 (16.67%) Server Engineer
3 1 (16.67%) Server Support
3 1 (16.67%) Server Support Engineer
3 1 (16.67%) Service Management Consultant
Libraries, Frameworks & Software Standards
1 1 (16.67%) .NET
1 1 (16.67%) Ajax
1 1 (16.67%) ASP.NET
1 1 (16.67%) CSS
1 1 (16.67%) HTML
1 1 (16.67%) J2EE
1 1 (16.67%) jQuery
1 1 (16.67%) XML
Miscellaneous
1 3 (50.00%) Mobile Computing
2 1 (16.67%) Analytical Skills
2 1 (16.67%) Management Information System
Operating Systems
1 5 (83.33%) Windows
2 4 (66.67%) Linux
2 4 (66.67%) Windows Server
3 3 (50.00%) AIX
3 3 (50.00%) Unix
3 3 (50.00%) Windows Server 2008
3 3 (50.00%) Windows Server 2012
4 1 (16.67%) Windows Server 2003
Processes & Methodologies
1 5 (83.33%) ITIL
2 4 (66.67%) Service Management
3 3 (50.00%) Change Management
3 3 (50.00%) Disaster Recovery
4 2 (33.33%) ITIL V3
4 2 (33.33%) Mentoring
5 1 (16.67%) Coaching
5 1 (16.67%) Configuration Management
5 1 (16.67%) Incident Management
5 1 (16.67%) Problem Management
5 1 (16.67%) Web Development
Programming Languages
1 3 (50.00%) PowerShell
2 1 (16.67%) ActionScript
2 1 (16.67%) C#
2 1 (16.67%) Java
2 1 (16.67%) JavaScript
2 1 (16.67%) Perl
2 1 (16.67%) PHP
Quality Assurance & Compliance
1 1 (16.67%) ISO/IEC 27001
System Software
1 4 (66.67%) Active Directory
2 3 (50.00%) Hyper-V
2 3 (50.00%) XenApp
Systems Management
1 3 (50.00%) AirWatch
Vendors
1 4 (66.67%) Microsoft
1 4 (66.67%) VMware
2 3 (50.00%) Cisco
2 3 (50.00%) Citrix
3 1 (16.67%) Oracle