The table below looks at the statistics for Service Desk Management skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Management over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Service Desk Management
Rank 168 186 195
Rank change year-on-year
+18 +9
Permanent jobs citing Service Desk Management 13 4 2
As % of all permanent IT jobs located in Manchester 0.36% 0.100% 0.048%
As % of the Processes & Methodologies category 0.43% 0.12% 0.059%
Number of salaries quoted 12 2 2
Average salary £37,500 £19,000 £19,000
Average salary % change year-on-year
+97.36% -
UK excluding London average salary £37,500 £41,500 £39,500
% change year-on-year
-9.63% +5.06%
Service Desk Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
2990 3363 3369
As % of all permanent IT jobs located in Manchester 82.67% 83.76% 80.69%
Number of salaries quoted 2462 2771 2871
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £57,200 £51,000 £55,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Desk Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Desk Management Jobs Demand Trend in Manchester

Service Desk Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Management across the Manchester region.

Service Desk Management Salary Trend in Manchester

Service Desk Management
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Service Desk Management across the Manchester region over the 3 months to 24 April 2015.

Service Desk Management Salary Histogram in Manchester

Service Desk Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Management within the Manchester region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 1 £42,500 -
Service Desk Management
North West

Service Desk Management
Top 25 Related IT Skills in Manchester

For the 6 months to 24 April 2015, IT jobs across the Manchester region citing Service Desk Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Desk Management.

1 14 (87.50%) ITIL
2 12 (75.00%) Configuration Management
2 12 (75.00%) Service Management
2 12 (75.00%) Management Information System
2 12 (75.00%) Analytical Skills
3 9 (56.25%) ISO/IEC 27001
4 8 (50.00%) Amazon EC2
4 8 (50.00%) Amazon AWS
5 5 (31.25%) Microsoft
5 5 (31.25%) Active Directory
5 5 (31.25%) Windows
5 5 (31.25%) MS Office
6 4 (25.00%) SLA
7 3 (18.75%) MS Excel
8 2 (12.50%) Multimedia
8 2 (12.50%) Windows Vista
8 2 (12.50%) Windows 7
8 2 (12.50%) Windows Mobile
8 2 (12.50%) Service Delivery
8 2 (12.50%) Data Security
8 2 (12.50%) Handset
8 2 (12.50%) Windows XP
8 2 (12.50%) VoIP
8 2 (12.50%) Cisco
8 2 (12.50%) Line Management

Service Desk Management
Top Related IT Skills in Manchester by Category

For the 6 months to 24 April 2015, IT jobs across the Manchester region citing Service Desk Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Desk Management. Up to 20 skills are shown per category.

Applications
1 5 (31.25%) MS Office
2 3 (18.75%) MS Excel
Cloud Services
1 8 (50.00%) Amazon EC2
1 8 (50.00%) Amazon AWS
Communications & Networking
1 2 (12.50%) VoIP
General
1 2 (12.50%) Multimedia
Job Titles
1 9 (56.25%) Management Consultant
1 9 (56.25%) Consultant
1 9 (56.25%) Service Management Consultant
2 5 (31.25%) Analyst
3 3 (18.75%) Service Analyst
3 3 (18.75%) Service Desk Analyst
3 3 (18.75%) Graduate
4 2 (12.50%) Systems Support Analyst
4 2 (12.50%) Delivery Manager
4 2 (12.50%) Services Delivery Manager
4 2 (12.50%) Service Manager
4 2 (12.50%) Systems Analyst
4 2 (12.50%) Systems Support
4 2 (12.50%) Support Analyst
Miscellaneous
1 12 (75.00%) Management Information System
1 12 (75.00%) Analytical Skills
2 2 (12.50%) Handset
Operating Systems
1 5 (31.25%) Windows
2 2 (12.50%) Windows XP
2 2 (12.50%) Windows Mobile
2 2 (12.50%) Windows Vista
2 2 (12.50%) Windows 7
Processes & Methodologies
1 14 (87.50%) ITIL
2 12 (75.00%) Configuration Management
2 12 (75.00%) Service Management
3 2 (12.50%) Service Delivery
3 2 (12.50%) Data Security
3 2 (12.50%) Line Management
Quality Assurance & Compliance
1 9 (56.25%) ISO/IEC 27001
2 4 (25.00%) SLA
System Software
1 5 (31.25%) Active Directory
Vendors
1 5 (31.25%) Microsoft
2 2 (12.50%) Cisco