The table below looks at the statistics for Service Desk Management skills in IT jobs advertised for the Manchester region. Included is a guide to the salaries offered in IT jobs that have cited Service Desk Management over the 3 months to 2 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
Service Desk Management
Rank 196 185 207
Rank change year-on-year
-11 +22
Permanent jobs citing Service Desk Management 5 4 2
As % of all permanent IT jobs located in Manchester 0.13% 0.11% 0.047%
As % of the Processes & Methodologies category 0.15% 0.12% 0.054%
Number of salaries quoted 4 4 1
Median salary £49,000 £40,500 £19,500
Median salary % change year-on-year
+20.98% +107.69%
UK excluding London median salary £38,750 £45,000 £32,000
% change year-on-year
-13.88% +40.62%
Service Desk Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3399 3288 3689
As % of all permanent IT jobs located in Manchester 89.66% 90.11% 86.62%
Number of salaries quoted 2975 2696 3150
Median salary £45,000 £42,500 £40,000
Median salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Desk Management
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region citing Service Desk Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Desk Management Jobs Demand Trend in Manchester

Service Desk Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Management across the Manchester region.

Service Desk Management Salary Trend in Manchester

Service Desk Management
Top 18 Related IT Skills in Manchester

For the 6 months to 2 December 2016, IT jobs citing Service Desk Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region with a requirement for Service Desk Management.

1 6 (100.00%) Service Delivery
2 4 (66.67%) ITIL
2 4 (66.67%) PRINCE2
2 4 (66.67%) Continuous Improvement
2 4 (66.67%) Virtual Team Management
2 4 (66.67%) Virtual Team
3 1 (16.67%) ISO/IEC 27001
3 1 (16.67%) NetSuite
3 1 (16.67%) JIRA
3 1 (16.67%) SQL
3 1 (16.67%) IIS
3 1 (16.67%) Active Directory
3 1 (16.67%) ITIL Certification
3 1 (16.67%) PMI
3 1 (16.67%) PMI Certification
3 1 (16.67%) Salesforce.com
3 1 (16.67%) Project Management
3 1 (16.67%) Mobile App

Service Desk Management
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) IIS
Development Applications
1 1 (16.67%) JIRA
Job Titles
1 4 (66.67%) Applications Support
1 4 (66.67%) Service Manager
2 3 (50.00%) Applications Manager
2 3 (50.00%) Applications Support Manager
2 3 (50.00%) ITIL Manager
2 3 (50.00%) ITIL Service Manager
2 3 (50.00%) Service Support Manager
3 1 (16.67%) Analyst
3 1 (16.67%) Applications Support Analyst
3 1 (16.67%) Delivery Manager
3 1 (16.67%) Help Desk Manager
3 1 (16.67%) Services Delivery Manager
3 1 (16.67%) Support Analyst
Miscellaneous
1 4 (66.67%) Virtual Team
2 1 (16.67%) Mobile App
2 1 (16.67%) PMI
Processes & Methodologies
1 6 (100.00%) Service Delivery
2 4 (66.67%) Continuous Improvement
2 4 (66.67%) ITIL
2 4 (66.67%) PRINCE2
2 4 (66.67%) Virtual Team Management
3 1 (16.67%) Project Management
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 1 (16.67%) ITIL Certification
1 1 (16.67%) PMI Certification
Quality Assurance & Compliance
1 1 (16.67%) ISO/IEC 27001
System Software
1 1 (16.67%) Active Directory
Vendors
1 1 (16.67%) NetSuite
1 1 (16.67%) Salesforce.com