The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Services Manager
Rank 163 144 176
Rank change year-on-year
-19 +32
Permanent jobs requiring a Service Manager 39 34 23
As % of all permanent IT jobs located in Manchester 0.92% 0.91% 0.53%
As % of the Job Titles category 0.97% 0.95% 0.55%
Number of salaries quoted 37 24 23
Average salary £47,500 £52,500 £47,000
Average salary % change year-on-year
-9.52% +11.70%
90% offered a salary of more than £38,500 £35,000 £32,500
10% offered a salary of more than £88,000 £63,500 £77,500
UK excluding London average salary £47,500 £49,250 £45,000
% change year-on-year
-3.55% +9.44%
Service Manager
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
4010 3563 4217
As % of all permanent IT jobs located in Manchester 94.53% 94.86% 96.76%
Number of salaries quoted 3465 3103 3801
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,000 £25,000 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Manchester

Service Manager
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Manchester region.

Service Manager Salary Trend in Manchester

Service Manager
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Service Manager across the Manchester region over the 3 months to 18 December 2014.

Service Manager Salary Histogram in Manchester

Service Manager
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Manchester region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham - 1 £47,500 -
Service Manager
North West

Service Manager
Top 30 Related IT Skills in Manchester

For the 6 months to 18 December 2014, IT jobs across the Manchester region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 60 (75.00%) Service Delivery
2 58 (72.50%) ITIL
3 35 (43.75%) Service Management
4 34 (42.50%) SLA
5 29 (36.25%) Finance
6 20 (25.00%) Stakeholder Management
7 18 (22.50%) Change Management
8 16 (20.00%) Microsoft
9 15 (18.75%) Supplier Management
9 15 (18.75%) Problem Management
10 13 (16.25%) PRINCE2
10 13 (16.25%) Telecoms
10 13 (16.25%) ITIL Certification
11 12 (15.00%) Project Management
12 10 (12.50%) MS Excel
13 8 (10.00%) Risk Management
13 8 (10.00%) VMware
13 8 (10.00%) Network Management
13 8 (10.00%) ITSM
14 7 (8.75%) Financial Institution
14 7 (8.75%) Cisco Certification
14 7 (8.75%) Citrix
14 7 (8.75%) CCNA
14 7 (8.75%) VMware Infrastructure
14 7 (8.75%) Content Management
15 6 (7.50%) Windows
15 6 (7.50%) Oracle
16 5 (6.25%) Office 365
16 5 (6.25%) People Management
16 5 (6.25%) Workflow

Service Manager
Top Related IT Skills in Manchester by Category

For the 6 months to 18 December 2014, IT jobs across the Manchester region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.00%) SharePoint
2 1 (1.25%) Tomcat
Applications
1 10 (12.50%) MS Excel
2 3 (3.75%) MS Office
3 1 (1.25%) MS Project
3 1 (1.25%) MS PowerPoint
Business Applications
1 4 (5.00%) Dynamics CRM
Cloud Services
1 5 (6.25%) Office 365
Communications & Networking
1 5 (6.25%) SAN
2 4 (5.00%) Firewall
3 2 (2.50%) LAN
4 1 (1.25%) WAN
4 1 (1.25%) DNS
4 1 (1.25%) Internet
4 1 (1.25%) Cisco Nexus
Database & Business Intelligence
1 2 (2.50%) MySQL
2 1 (1.25%) SQL Server
2 1 (1.25%) Crystal Reports
2 1 (1.25%) Data Warehouse
2 1 (1.25%) RDBMS
2 1 (1.25%) Big Data
2 1 (1.25%) Relational Database
General
1 29 (36.25%) Finance
2 13 (16.25%) Telecoms
3 7 (8.75%) Financial Institution
4 5 (6.25%) Banking
5 4 (5.00%) Legal
5 4 (5.00%) Advertising
6 3 (3.75%) Publishing
Miscellaneous
1 3 (3.75%) Statistics
2 2 (2.50%) Management Information System
2 2 (2.50%) Analytical Skills
3 1 (1.25%) NHS
3 1 (1.25%) BBC
3 1 (1.25%) Open Source
3 1 (1.25%) Mobile App
Operating Systems
1 6 (7.50%) Windows
2 3 (3.75%) Solaris
2 3 (3.75%) Linux
3 2 (2.50%) Windows 7
4 1 (1.25%) Windows 8
4 1 (1.25%) UNIX
4 1 (1.25%) Windows Server 2003
Processes & Methodologies
1 60 (75.00%) Service Delivery
2 58 (72.50%) ITIL
3 35 (43.75%) Service Management
4 20 (25.00%) Stakeholder Management
5 18 (22.50%) Change Management
6 15 (18.75%) Supplier Management
6 15 (18.75%) Problem Management
7 13 (16.25%) PRINCE2
8 12 (15.00%) Project Management
9 8 (10.00%) Risk Management
9 8 (10.00%) ITSM
9 8 (10.00%) Network Management
10 7 (8.75%) Content Management
11 5 (6.25%) Performance Management
11 5 (6.25%) Workflow
11 5 (6.25%) People Management
12 4 (5.00%) Workflow Management
12 4 (5.00%) Change Control
12 4 (5.00%) Programme Management
12 4 (5.00%) Agile Software Development
Programming Languages
1 1 (1.25%) SQL
Qualifications
1 13 (16.25%) ITIL Certification
2 7 (8.75%) CCNA
2 7 (8.75%) Cisco Certification
3 5 (6.25%) SC Cleared
3 5 (6.25%) Security Cleared
3 5 (6.25%) PRINCE2 Certification
3 5 (6.25%) PMP
3 5 (6.25%) PMI Certification
4 4 (5.00%) VMware Certified Professional (VCP)
4 4 (5.00%) MCTS
4 4 (5.00%) MCITP
4 4 (5.00%) Degree
4 4 (5.00%) CCA
4 4 (5.00%) Citrix Certification
4 4 (5.00%) MCP
4 4 (5.00%) MCSE
4 4 (5.00%) MCSA
4 4 (5.00%) ITIL Foundation Certificate
4 4 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 34 (42.50%) SLA
2 1 (1.25%) QA
System Software
1 7 (8.75%) VMware Infrastructure
2 4 (5.00%) Hyper-V
3 3 (3.75%) Active Directory
4 1 (1.25%) Microsoft App-V
Systems Management
1 4 (5.00%) Backup Exec
1 4 (5.00%) SCCM
1 4 (5.00%) SCOM
Vendors
1 16 (20.00%) Microsoft
2 8 (10.00%) VMware
3 7 (8.75%) Citrix
4 6 (7.50%) Oracle
5 4 (5.00%) Hitachi
5 4 (5.00%) Symantec
5 4 (5.00%) McAfee
5 4 (5.00%) Sophos
6 3 (3.75%) Juniper
7 2 (2.50%) Cisco
7 2 (2.50%) Sun
8 1 (1.25%) HP
8 1 (1.25%) Dell
8 1 (1.25%) Salesforce.com
8 1 (1.25%) Teradata
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