The table below looks at the statistics for Service Desk Management skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Service Desk Management over the 3 months to 11 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
11 Dec 2016
Same period 2015 Same period 2014
Service Desk Management
Rank 259 238 259
Rank change year-on-year
-21 +21
Permanent jobs citing Service Desk Management 6 4 11
As % of all permanent IT jobs located in the North West 0.096% 0.067% 0.15%
As % of the Processes & Methodologies category 0.11% 0.076% 0.17%
Number of salaries quoted 5 4 9
Median salary £47,500 £38,500 £42,500
Median salary % change year-on-year
+23.37% -9.41%
UK excluding London median salary £42,500 £45,000 £35,000
% change year-on-year
-5.55% +28.57%
Service Desk Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5516 5242 6422
As % of all permanent IT jobs located in the North West 88.14% 87.60% 86.57%
Number of salaries quoted 4629 4290 5515
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £29,091 £28,000 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Desk Management
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Service Desk Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Desk Management Jobs Demand Trend in the North West

Service Desk Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Management across the North West region.

Service Desk Management Salary Trend in the North West

Service Desk Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Desk Management across the North West region over the 3 months to 11 December 2016.

Service Desk Management Salary Histogram in the North West

Service Desk Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Management within the North West region over the 3 months to 11 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -18 6 £47,500 +23.37%
Service Desk Management
England

Service Desk Management
Top 30 Related IT Skills in the North West

For the 6 months to 11 December 2016, IT jobs citing Service Desk Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Service Desk Management.

1 7 (87.50%) Service Delivery
2 6 (75.00%) ITIL
3 4 (50.00%) PRINCE2
3 4 (50.00%) Continuous Improvement
3 4 (50.00%) Virtual Team Management
3 4 (50.00%) Virtual Team
4 2 (25.00%) Windows
4 2 (25.00%) Active Directory
4 2 (25.00%) Windows Server
4 2 (25.00%) Service Management
5 1 (12.50%) GeoServer
5 1 (12.50%) Business Transformation
5 1 (12.50%) Mobile Computing
5 1 (12.50%) Mobile App
5 1 (12.50%) DevOps
5 1 (12.50%) Software Delivery
5 1 (12.50%) Driving Licence
5 1 (12.50%) Windows Server 2008
5 1 (12.50%) XenApp
5 1 (12.50%) XenDesktop
5 1 (12.50%) Amazon AWS
5 1 (12.50%) Open Source
5 1 (12.50%) Waterfall
5 1 (12.50%) Exchange Server 2010
5 1 (12.50%) ITIL V3
5 1 (12.50%) ISO/IEC 27001
5 1 (12.50%) NetSuite
5 1 (12.50%) JIRA
5 1 (12.50%) Drupal
5 1 (12.50%) Windows Mobile

Service Desk Management
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) Drupal
1 1 (12.50%) Exchange Server 2010
1 1 (12.50%) GeoServer
1 1 (12.50%) IIS
1 1 (12.50%) MS Exchange
Applications
1 1 (12.50%) MS Office
Cloud Services
1 1 (12.50%) Amazon AWS
Communications & Networking
1 1 (12.50%) VPN
Database & Business Intelligence
1 1 (12.50%) PostgreSQL
1 1 (12.50%) SQL Server
Development Applications
1 1 (12.50%) JIRA
General
1 1 (12.50%) Finance
Job Titles
1 4 (50.00%) Applications Support
1 4 (50.00%) Service Manager
2 3 (37.50%) Applications Manager
2 3 (37.50%) Applications Support Manager
2 3 (37.50%) ITIL Manager
2 3 (37.50%) ITIL Service Manager
2 3 (37.50%) Service Support Manager
3 2 (25.00%) Analyst
4 1 (12.50%) Applications Support Analyst
4 1 (12.50%) Consultant
4 1 (12.50%) Delivery Manager
4 1 (12.50%) Help Desk Manager
4 1 (12.50%) IT Analyst
4 1 (12.50%) IT Consultant
4 1 (12.50%) Service Analyst
4 1 (12.50%) Service Desk Analyst
4 1 (12.50%) Service Desk Consultant
4 1 (12.50%) Services Delivery Manager
4 1 (12.50%) Support Analyst
Libraries, Frameworks & Software Standards
1 1 (12.50%) .NET
1 1 (12.50%) Web Services
Miscellaneous
1 4 (50.00%) Virtual Team
2 1 (12.50%) Driving Licence
2 1 (12.50%) Mobile App
2 1 (12.50%) Mobile Computing
2 1 (12.50%) PMI
Operating Systems
1 2 (25.00%) Windows
1 2 (25.00%) Windows Server
2 1 (12.50%) Linux
2 1 (12.50%) Windows Mobile
2 1 (12.50%) Windows Server 2003
2 1 (12.50%) Windows Server 2008
Processes & Methodologies
1 7 (87.50%) Service Delivery
2 6 (75.00%) ITIL
3 4 (50.00%) Continuous Improvement
3 4 (50.00%) PRINCE2
3 4 (50.00%) Virtual Team Management
4 2 (25.00%) Service Management
5 1 (12.50%) Agile Software Development
5 1 (12.50%) Business Transformation
5 1 (12.50%) DevOps
5 1 (12.50%) Incident Management
5 1 (12.50%) ITIL V3
5 1 (12.50%) Open Source
5 1 (12.50%) Project Management
5 1 (12.50%) Software Delivery
5 1 (12.50%) Waterfall
Programming Languages
1 1 (12.50%) SQL
Qualifications
1 1 (12.50%) ITIL Certification
1 1 (12.50%) PMI Certification
Quality Assurance & Compliance
1 1 (12.50%) ISO/IEC 27001
1 1 (12.50%) SLA
System Software
1 2 (25.00%) Active Directory
2 1 (12.50%) XenApp
2 1 (12.50%) XenDesktop
Vendors
1 1 (12.50%) Citrix
1 1 (12.50%) NetSuite
1 1 (12.50%) Salesforce.com