The first table below looks at the demand for ITSM skills in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Merseyside region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 62 57 78
Rank change year-on-year
-5 +21
Permanent jobs citing ITSM 10 2 4
As % of all permanent IT jobs located in Merseyside 1.54% 0.43% 0.60%
As % of the Processes & Methodologies category 1.79% 0.54% 0.82%
Number of salaries quoted 10 1 4
Average salary £70,750 £30,000 £45,000
Average salary % change year-on-year
+135.83% -33.33%
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%
Processes & Methodologies Category
Merseyside
Permanent IT job ads with a match in the
Processes & Methodologies category
558 373 487
As % of all permanent IT jobs located in Merseyside 86.11% 79.36% 73.56%
Number of salaries quoted 490 312 421
Average salary £40,000 £35,000 £42,500
Average salary % change year-on-year
+14.28% -17.64%
90% offered a salary of more than £27,500 £25,000 £29,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%
ITSM
North West

ITSM
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Merseyside region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Merseyside

ITSM
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Merseyside region.

ITSM Salary Trend in Merseyside

ITSM
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing ITSM across the Merseyside region over the 3 months to 24 April 2014.

ITSM Salary Histogram in Merseyside

ITSM
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Merseyside region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Liverpool -7 10 £70,750 +135.83%
ITSM
North West

ITSM
Top 30 Related IT Skills in Merseyside

For the 6 months to 24 April 2014, IT jobs across the Merseyside region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 11 (100.00%) ITIL
2 10 (90.91%) Service Management
3 7 (63.64%) Finance
4 6 (54.55%) Advertising
4 6 (54.55%) Problem Management
5 4 (36.36%) SCCM
5 4 (36.36%) IBM Mainframe
5 4 (36.36%) Windows 7
5 4 (36.36%) Windows Server 2012
5 4 (36.36%) CICS
5 4 (36.36%) zOS
5 4 (36.36%) Mainframe
5 4 (36.36%) Windows
5 4 (36.36%) MS Excel
5 4 (36.36%) Windows XP
5 4 (36.36%) IBM
5 4 (36.36%) Microsoft
6 3 (27.27%) Active Directory
6 3 (27.27%) Microsoft Certification
6 3 (27.27%) MCSA
6 3 (27.27%) MCP
6 3 (27.27%) MCITP
7 2 (18.18%) SAN
7 2 (18.18%) Facebook
7 2 (18.18%) Twitter
7 2 (18.18%) NAS
8 1 (9.09%) Continuous Improvement
8 1 (9.09%) Remedy ITSM
8 1 (9.09%) Remedy
8 1 (9.09%) ITIL Certification

ITSM
Top Related IT Skills in Merseyside by Category

For the 6 months to 24 April 2014, IT jobs across the Merseyside region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (36.36%) CICS
Applications
1 4 (36.36%) MS Excel
Business Applications
1 1 (9.09%) Remedy ITSM
Communications & Networking
1 2 (18.18%) SAN
1 2 (18.18%) NAS
General
1 7 (63.64%) Finance
2 6 (54.55%) Advertising
Job Titles
1 6 (54.55%) Service Manager
1 6 (54.55%) Technical Manager
2 5 (45.45%) Technical Services Manager
3 4 (36.36%) 3rd Line Support
3 4 (36.36%) 2nd Line Support
3 4 (36.36%) IT Support
4 3 (27.27%) Support Technician
4 3 (27.27%) IT Support Technician
5 1 (9.09%) Service Desk Manager
Miscellaneous
1 4 (36.36%) IBM Mainframe
1 4 (36.36%) Mainframe
Operating Systems
1 4 (36.36%) Windows 7
1 4 (36.36%) Windows Server 2012
1 4 (36.36%) zOS
1 4 (36.36%) Windows
1 4 (36.36%) Windows XP
Processes & Methodologies
1 11 (100.00%) ITIL
2 10 (90.91%) Service Management
3 6 (54.55%) Problem Management
4 1 (9.09%) Continuous Improvement
Qualifications
1 3 (27.27%) Microsoft Certification
1 3 (27.27%) MCSA
1 3 (27.27%) MCP
1 3 (27.27%) MCITP
2 1 (9.09%) ITIL Certification
System Software
1 3 (27.27%) Active Directory
Systems Management
1 4 (36.36%) SCCM
Vendors
1 4 (36.36%) IBM
1 4 (36.36%) Microsoft
2 2 (18.18%) Facebook
2 2 (18.18%) Twitter
3 1 (9.09%) Remedy