The table below looks at the statistics for ITSM skills in IT jobs advertised for the Merseyside region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 22 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
North West / Merseyside
Rank 39 51 53
Rank change year-on-year
+12 +2
Permanent jobs citing ITSM 32 12 4
As % of all permanent IT jobs located in Merseyside 5.37% 2.27% 0.88%
As % of the Processes & Methodologies category 6.25% 2.59% 1.00%
Number of salaries quoted 29 3 4
Median salary £44,000 £35,000 £33,875
Median salary % change year-on-year
+25.71% +3.32%
90% offered a salary of more than £32,500 £35,000 £24,125
10% offered a salary of more than £62,500 £35,000 £34,000
UK excluding London median salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Permanent IT job ads with a match in the
Processes & Methodologies category
512 464 400
As % of all permanent IT jobs located in Merseyside 85.91% 87.71% 88.30%
Number of salaries quoted 409 357 344
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £28,000 £27,500
10% offered a salary of more than £55,000 £65,000 £52,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Merseyside

The demand trend of job ads across the Merseyside region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Merseyside

ITSM
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Merseyside region.

ITSM Salary Trend in Merseyside

ITSM
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing ITSM across the Merseyside region over the 3 months to 22 January 2017.

ITSM Salary Histogram in Merseyside

ITSM
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Merseyside region over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +13 31 £44,000 +25.71%
ITSM
North West

ITSM
Top 30 Related IT Skills in Merseyside

For the 6 months to 22 January 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region with a requirement for ITSM.

1 45 (100.00%) ITIL
2 35 (77.78%) Service Management
3 31 (68.89%) PRINCE2
4 28 (62.22%) Programme Management
4 28 (62.22%) Agile Software Development
4 28 (62.22%) Data Protection
5 25 (55.56%) Service Design
6 22 (48.89%) Video Conferencing
6 22 (48.89%) NHS
7 19 (42.22%) Microsoft
8 16 (35.56%) MS Office
9 13 (28.89%) Linux
10 11 (24.44%) Remedy
10 11 (24.44%) Remedy ITSM
11 10 (22.22%) NetApp
11 10 (22.22%) SAN
11 10 (22.22%) Solaris
11 10 (22.22%) OpenVMS
11 10 (22.22%) IaaS
11 10 (22.22%) AirWatch
11 10 (22.22%) BYOD
11 10 (22.22%) SCCM
11 10 (22.22%) PaaS
11 10 (22.22%) Process Improvement
12 8 (17.78%) Network Security
12 8 (17.78%) DHCP
12 8 (17.78%) DNS
12 8 (17.78%) Active Directory
12 8 (17.78%) WLAN
12 8 (17.78%) WAN

ITSM
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 16 (35.56%) MS Office
2 6 (13.33%) MS Excel
2 6 (13.33%) MS PowerPoint
Business Applications
1 11 (24.44%) Remedy ITSM
2 1 (2.22%) Remedy AR System
Cloud Services
1 10 (22.22%) IaaS
1 10 (22.22%) PaaS
2 3 (6.67%) Amazon AWS
2 3 (6.67%) Microsoft Azure
Communications & Networking
1 10 (22.22%) SAN
2 8 (17.78%) DHCP
2 8 (17.78%) DNS
2 8 (17.78%) Firewall
2 8 (17.78%) Intrusion Detection
2 8 (17.78%) Network Security
2 8 (17.78%) VLAN
2 8 (17.78%) WAN
2 8 (17.78%) WLAN
3 4 (8.89%) Internet
Database & Business Intelligence
1 3 (6.67%) Big Data
General
1 3 (6.67%) Finance
2 2 (4.44%) Banking
Job Titles
1 8 (17.78%) Architect
2 6 (13.33%) Analyst
2 6 (13.33%) Consultant
3 5 (11.11%) Infrastructure Architect
4 4 (8.89%) Identity Management Specialist
4 4 (8.89%) Infrastructure Manager
4 4 (8.89%) Infrastructure Specialist
4 4 (8.89%) IT Security Specialist
4 4 (8.89%) Mobility Specialist
4 4 (8.89%) Security Specialist
5 3 (6.67%) Architecture Manager
5 3 (6.67%) Cloud Architect
5 3 (6.67%) Cloud Consultant
5 3 (6.67%) Cloud Infrastructure Architect
5 3 (6.67%) Cloud Infrastructure Consultant
5 3 (6.67%) Configuration Analyst
5 3 (6.67%) Infrastructure Consultant
5 3 (6.67%) Service Management Consultant
5 3 (6.67%) Virtualisation Architect
5 3 (6.67%) Virtualisation Consultant
Libraries, Frameworks & Software Standards
1 1 (2.22%) Web Services
Miscellaneous
1 22 (48.89%) NHS
1 22 (48.89%) Video Conferencing
2 10 (22.22%) BYOD
3 7 (15.56%) CMDB
4 6 (13.33%) Performance Metrics
5 3 (6.67%) Data Centre
6 1 (2.22%) Computer Science
Operating Systems
1 13 (28.89%) Linux
2 10 (22.22%) OpenVMS
2 10 (22.22%) Solaris
3 4 (8.89%) Unix
Processes & Methodologies
1 45 (100.00%) ITIL
2 35 (77.78%) Service Management
3 31 (68.89%) PRINCE2
4 28 (62.22%) Agile Software Development
4 28 (62.22%) Data Protection
4 28 (62.22%) Programme Management
5 25 (55.56%) Service Design
6 10 (22.22%) Process Improvement
7 8 (17.78%) Change Management
8 7 (15.56%) ITIL V3
9 6 (13.33%) Configuration Management
10 4 (8.89%) Identity Access Management
10 4 (8.89%) Release Management
10 4 (8.89%) Risk Assessment
10 4 (8.89%) Security Management
10 4 (8.89%) Service Delivery
11 3 (6.67%) Asset Management
11 3 (6.67%) Incident Management
11 3 (6.67%) Project Management
11 3 (6.67%) TOGAF
Qualifications
1 7 (15.56%) SC Cleared
1 7 (15.56%) Security Cleared
2 1 (2.22%) BPSS Clearance
2 1 (2.22%) ITIL Certification
System Software
1 8 (17.78%) Active Directory
2 3 (6.67%) VMware Infrastructure
Systems Management
1 10 (22.22%) AirWatch
1 10 (22.22%) SCCM
2 3 (6.67%) Icinga
2 3 (6.67%) Opscode Chef
2 3 (6.67%) Puppet
2 3 (6.67%) vRealize
Vendors
1 19 (42.22%) Microsoft
2 11 (24.44%) Remedy
3 10 (22.22%) NetApp
4 7 (15.56%) ServiceNow
5 4 (8.89%) BMC
6 3 (6.67%) Cisco
6 3 (6.67%) Dell
6 3 (6.67%) EMC
6 3 (6.67%) Oracle
6 3 (6.67%) VMware