The table below looks at the statistics for ITSM skills in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank - 62 -
Permanent jobs citing ITSM 0 3 0
As % of all permanent IT jobs located in Merseyside - 0.50% -
As % of the Processes & Methodologies category - 0.62% -
Number of salaries quoted 0 3 0
Average salary - £70,000 -
UK excluding London average salary £42,500 £40,857 £42,500
% change year-on-year
+4.02% -3.86%
ITSM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Permanent IT job ads with a match in the
Processes & Methodologies category
363 486 493
As % of all permanent IT jobs located in Merseyside 79.78% 80.87% 80.82%
Number of salaries quoted 279 390 430
Average salary £45,000 £40,000 £37,500
Average salary % change year-on-year
+12.50% +6.66%
90% offered a salary of more than £27,000 £29,000 £30,000
10% offered a salary of more than £70,000 £50,000 £57,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Merseyside region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Merseyside

ITSM
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Merseyside region.

ITSM Salary Trend in Merseyside

ITSM
Top 24 Related IT Skills in Merseyside

For the 6 months to 28 August 2015, IT jobs across the Merseyside region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 3 (100.00%) ITIL
1 3 (100.00%) Microsoft
1 3 (100.00%) Service Management
2 2 (66.67%) Root Cause Analysis
2 2 (66.67%) Service Desk Management
2 2 (66.67%) Resource Management
2 2 (66.67%) Problem Management
3 1 (33.33%) VMware Infrastructure
3 1 (33.33%) Windows Server 2008
3 1 (33.33%) Hyper-V
3 1 (33.33%) Windows 7
3 1 (33.33%) VLAN
3 1 (33.33%) Active Directory
3 1 (33.33%) Microsoft Certification
3 1 (33.33%) A+ Certification
3 1 (33.33%) MCP
3 1 (33.33%) Windows
3 1 (33.33%) MCSE
3 1 (33.33%) DHCP
3 1 (33.33%) TCP/IP
3 1 (33.33%) DNS
3 1 (33.33%) ITIL Foundation Certificate
3 1 (33.33%) Windows Server 2012
3 1 (33.33%) VMware

ITSM
Top Related IT Skills in Merseyside by Category

For the 6 months to 28 August 2015, IT jobs across the Merseyside region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Communications & Networking
1 1 (33.33%) DHCP
1 1 (33.33%) TCP/IP
1 1 (33.33%) DNS
1 1 (33.33%) VLAN
Job Titles
1 2 (66.67%) Service Manager
1 2 (66.67%) Service Desk Manager
1 2 (66.67%) IT Services Manager
2 1 (33.33%) Field Service Engineer
2 1 (33.33%) Field Engineer
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows Server 2008
1 1 (33.33%) Windows 7
1 1 (33.33%) Windows Server 2012
Processes & Methodologies
1 3 (100.00%) ITIL
1 3 (100.00%) Service Management
2 2 (66.67%) Resource Management
2 2 (66.67%) Problem Management
2 2 (66.67%) Root Cause Analysis
2 2 (66.67%) Service Desk Management
Qualifications
1 1 (33.33%) MCP
1 1 (33.33%) MCSE
1 1 (33.33%) Microsoft Certification
1 1 (33.33%) A+ Certification
1 1 (33.33%) ITIL Foundation Certificate
System Software
1 1 (33.33%) Active Directory
1 1 (33.33%) VMware Infrastructure
1 1 (33.33%) Hyper-V
Vendors
1 3 (100.00%) Microsoft
2 1 (33.33%) VMware