The table below looks at the statistics for Service Management skills in IT jobs advertised for the Merseyside region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 5 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 31 43 49
Rank change year-on-year
+12 +6
Permanent jobs citing Service Management 48 20 14
As % of all permanent IT jobs located in Merseyside 6.93% 4.07% 2.63%
As % of the Processes & Methodologies category 8.03% 4.49% 3.06%
Number of salaries quoted 35 2 10
Median salary £44,000 £56,000 £20,000
Median salary % change year-on-year
-21.42% +180.00%
90% offered a salary of more than £25,000 £40,800 £19,900
10% offered a salary of more than £51,820 £71,200 £60,000
UK excluding London median salary £45,000 £43,596 £42,500
% change year-on-year
+3.22% +2.57%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Permanent IT job ads with a match in the
Processes & Methodologies category
598 445 457
As % of all permanent IT jobs located in Merseyside 86.29% 90.63% 85.90%
Number of salaries quoted 386 311 387
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £28,000 £27,850
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Merseyside

The demand trend of job ads across the Merseyside region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Merseyside

Service Management
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Merseyside region.

Service Management Salary Trend in Merseyside

Service Management
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Service Management across the Merseyside region over the 3 months to 5 December 2016.

Service Management Salary Histogram in Merseyside

Service Management
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Merseyside region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +5 48 £44,000 -21.42% 1
Service Management
North West

Service Management
Top 30 Related IT Skills in Merseyside

For the 6 months to 5 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region with a requirement for Service Management.

1 60 (73.17%) ITIL
2 34 (41.46%) Programme Management
3 33 (40.24%) PRINCE2
4 31 (37.80%) ITSM
4 31 (37.80%) Service Design
5 30 (36.59%) NHS
6 28 (34.15%) Agile Software Development
6 28 (34.15%) Data Protection
7 22 (26.83%) Video Conferencing
8 21 (25.61%) Finance
8 21 (25.61%) Active Directory
9 20 (24.39%) WAN
9 20 (24.39%) Microsoft
10 19 (23.17%) DNS
10 19 (23.17%) MS Office
10 19 (23.17%) WLAN
10 19 (23.17%) Firewall
11 18 (21.95%) DHCP
12 17 (20.73%) Linux
13 16 (19.51%) Intrusion Detection
13 16 (19.51%) VLAN
13 16 (19.51%) ITIL V3
13 16 (19.51%) Network Security
14 15 (18.29%) IaaS
14 15 (18.29%) PaaS
15 14 (17.07%) Security Cleared
15 14 (17.07%) Service Delivery
16 12 (14.63%) Security Management
16 12 (14.63%) Windows
16 12 (14.63%) LAN

Service Management
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.88%) Exchange Server 2010
1 4 (4.88%) Exchange Server 2013
1 4 (4.88%) MS Exchange
1 4 (4.88%) SharePoint
1 4 (4.88%) Skype for Business
2 3 (3.66%) GroupWise
3 2 (2.44%) SharePoint 2013
Applications
1 19 (23.17%) MS Office
2 10 (12.20%) MS Excel
3 8 (9.76%) MS PowerPoint
Business Applications
1 5 (6.10%) Oracle EBS
1 5 (6.10%) Oracle EBS R12
2 3 (3.66%) Oracle Applications
3 1 (1.22%) Aareon QL
3 1 (1.22%) Academy Housing
3 1 (1.22%) MIS ActiveH
3 1 (1.22%) Northgate Housing
3 1 (1.22%) OPENHousing
3 1 (1.22%) Orchard Housing
3 1 (1.22%) SAP BPC
3 1 (1.22%) SAP FI
3 1 (1.22%) SAP FI-AP
3 1 (1.22%) SAP FI-AR
3 1 (1.22%) SAP FI-GL
Cloud Services
1 15 (18.29%) IaaS
1 15 (18.29%) PaaS
2 2 (2.44%) Microsoft Azure
Communications & Networking
1 20 (24.39%) WAN
2 19 (23.17%) DNS
2 19 (23.17%) Firewall
2 19 (23.17%) WLAN
3 18 (21.95%) DHCP
4 16 (19.51%) Intrusion Detection
4 16 (19.51%) Network Security
4 16 (19.51%) VLAN
5 12 (14.63%) Internet
5 12 (14.63%) LAN
6 10 (12.20%) SAN
7 3 (3.66%) VoIP
7 3 (3.66%) VPN
8 2 (2.44%) Cisco ASA
8 2 (2.44%) DMVPN
8 2 (2.44%) IPsec
8 2 (2.44%) ISDN
8 2 (2.44%) PSTN
8 2 (2.44%) SSL
9 1 (1.22%) NetScaler
Database & Business Intelligence
1 3 (3.66%) Oracle Database
1 3 (3.66%) Oracle Database 10g
1 3 (3.66%) Oracle Reports
1 3 (3.66%) Oracle8/8i Database
1 3 (3.66%) Oracle9i Database
2 2 (2.44%) Crystal Reports
3 1 (1.22%) SAP BW
Development Applications
1 3 (3.66%) Oracle Forms
General
1 21 (25.61%) Finance
2 9 (10.98%) Banking
3 5 (6.10%) Manufacturing
4 2 (2.44%) Pharmaceutical
Job Titles
1 12 (14.63%) Analyst
2 9 (10.98%) Service Analyst
3 8 (9.76%) Network Security Manager
3 8 (9.76%) Security Manager
4 7 (8.54%) Architect
5 6 (7.32%) Administrator
5 6 (7.32%) Applications Manager
5 6 (7.32%) Business Manager
5 6 (7.32%) Technology Manager
6 5 (6.10%) Enterprise Architect
6 5 (6.10%) Linux Administrator
6 5 (6.10%) Linux Systems Administrator
6 5 (6.10%) Systems Administrator
7 4 (4.88%) Identity Management Specialist
7 4 (4.88%) Infrastructure Manager
7 4 (4.88%) Infrastructure Specialist
7 4 (4.88%) IT Security Specialist
7 4 (4.88%) Report Analyst
7 4 (4.88%) Security Specialist
7 4 (4.88%) Service Manager
Libraries, Frameworks & Software Standards
1 3 (3.66%) iBATIS
1 3 (3.66%) Spring
Miscellaneous
1 30 (36.59%) NHS
2 22 (26.83%) Video Conferencing
3 10 (12.20%) BYOD
4 6 (7.32%) Analytical Skills
5 5 (6.10%) Data Centre
5 5 (6.10%) Life Science
6 4 (4.88%) Management Information System
6 4 (4.88%) Statistics
Operating Systems
1 17 (20.73%) Linux
2 12 (14.63%) Windows
3 10 (12.20%) OpenVMS
3 10 (12.20%) Solaris
4 7 (8.54%) Unix
4 7 (8.54%) Windows Server
5 2 (2.44%) Windows Server 2012
Processes & Methodologies
1 60 (73.17%) ITIL
2 34 (41.46%) Programme Management
3 33 (40.24%) PRINCE2
4 31 (37.80%) ITSM
4 31 (37.80%) Service Design
5 28 (34.15%) Agile Software Development
5 28 (34.15%) Data Protection
6 16 (19.51%) ITIL V3
7 14 (17.07%) Service Delivery
8 12 (14.63%) Identity Access Management
8 12 (14.63%) Security Management
9 11 (13.41%) Project Management
10 10 (12.20%) Stakeholder Management
11 8 (9.76%) Network Management
12 7 (8.54%) Release Management
12 7 (8.54%) Supplier Management
13 6 (7.32%) Coaching
13 6 (7.32%) Mentoring
14 5 (6.10%) Data Architecture
14 5 (6.10%) Financial Modelling
Programming Languages
1 5 (6.10%) SQL
2 3 (3.66%) Java
2 3 (3.66%) PL/SQL
3 2 (2.44%) PowerShell
Qualifications
1 14 (17.07%) Security Cleared
2 11 (13.41%) SC Cleared
3 5 (6.10%) Degree
3 5 (6.10%) Oracle Certification
3 5 (6.10%) PMI Certification
3 5 (6.10%) PMP
3 5 (6.10%) PRINCE2 Certification
4 3 (3.66%) ITIL Certification
5 2 (2.44%) Microsoft Certification
6 1 (1.22%) CCNP
6 1 (1.22%) Cisco Certification
Quality Assurance & Compliance
1 10 (12.20%) SLA
2 3 (3.66%) Data Quality
2 3 (3.66%) QA
System Software
1 21 (25.61%) Active Directory
2 3 (3.66%) NDS
2 3 (3.66%) NetIQ eDirectory
3 2 (2.44%) Hyper-V
3 2 (2.44%) VMware Infrastructure
3 2 (2.44%) XenApp
4 1 (1.22%) XenDesktop
Systems Management
1 11 (13.41%) SCCM
2 10 (12.20%) AirWatch
3 2 (2.44%) Nagios
3 2 (2.44%) SCOM
3 2 (2.44%) SCOrch
3 2 (2.44%) Systems Management Server (SMS)
Vendors
1 20 (24.39%) Microsoft
2 10 (12.20%) NetApp
2 10 (12.20%) Remedy
3 8 (9.76%) Oracle
4 5 (6.10%) Red Hat
5 4 (4.88%) Cisco
6 3 (3.66%) Citrix
6 3 (3.66%) VMware
7 2 (2.44%) HP
7 2 (2.44%) Meraki
7 2 (2.44%) ServiceNow
8 1 (1.22%) Aareon
8 1 (1.22%) Capita
8 1 (1.22%) Castleton
8 1 (1.22%) Civica
8 1 (1.22%) Kypera
8 1 (1.22%) Lumension
8 1 (1.22%) Northgate
8 1 (1.22%) Orchard
8 1 (1.22%) SAP
Liverpool, Merseyside
Harvey Nash plc
Posted: 3 days ago