The table below looks at the statistics for Service Management skills in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Management
Rank 52 49 56
Rank change year-on-year
-3 +7
Permanent jobs citing Service Management 10 18 5
As % of all permanent IT jobs located in Merseyside 2.13% 2.85% 1.05%
As % of the Processes & Methodologies category 2.56% 3.31% 1.22%
Number of salaries quoted 7 11 4
Average salary £45,000 £70,000 £28,000
Average salary % change year-on-year
-35.71% +150.00%
UK excluding London average salary £45,000 £46,500 £42,500
% change year-on-year
-3.22% +9.41%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Permanent IT job ads with a match in the
Processes & Methodologies category
391 544 411
As % of all permanent IT jobs located in Merseyside 83.19% 86.08% 86.71%
Number of salaries quoted 279 479 347
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £28,500 £28,500 £26,500
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Merseyside region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Merseyside

Service Management
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Merseyside region.

Service Management Salary Trend in Merseyside

Service Management
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Service Management across the Merseyside region over the 3 months to 29 May 2015.

Service Management Salary Histogram in Merseyside

Service Management
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Merseyside region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +3 10 £45,000 -36.39% 2
St Helens 0 3 £45,000 +136.84%
Service Management
North West

Service Management
Top 30 Related IT Skills in Merseyside

For the 6 months to 29 May 2015, IT jobs across the Merseyside region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 19 (76.00%) ITIL
2 8 (32.00%) SQL
3 7 (28.00%) Management Information System
3 7 (28.00%) Finance
3 7 (28.00%) Mentoring
3 7 (28.00%) Coaching
4 6 (24.00%) Service Delivery
4 6 (24.00%) ITSM
4 6 (24.00%) Root Cause Analysis
5 5 (20.00%) Degree
5 5 (20.00%) .NET
5 5 (20.00%) SLA
5 5 (20.00%) Microsoft
5 5 (20.00%) Analytical Skills
5 5 (20.00%) Data Centre
6 4 (16.00%) Microsoft Certification
6 4 (16.00%) CRM
6 4 (16.00%) VB.NET
6 4 (16.00%) Business Objects
6 4 (16.00%) Remedy
6 4 (16.00%) Project Management
6 4 (16.00%) SQL Server Reporting Services
6 4 (16.00%) Data Analysis
6 4 (16.00%) ITIL V3
6 4 (16.00%) Relational Database
6 4 (16.00%) Investment Management
7 3 (12.00%) Performance Management
7 3 (12.00%) PCI DSS
7 3 (12.00%) Oracle Database 11g
7 3 (12.00%) MCTS

Service Management
Top Related IT Skills in Merseyside by Category

For the 6 months to 29 May 2015, IT jobs across the Merseyside region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (12.00%) IIS
2 1 (4.00%) WorkSite
Applications
1 1 (4.00%) MS PowerPoint
1 1 (4.00%) MS Excel
1 1 (4.00%) MS Office
Cloud Services
1 1 (4.00%) SaaS
Communications & Networking
1 1 (4.00%) VLAN
1 1 (4.00%) Intranet
1 1 (4.00%) Extranet
1 1 (4.00%) 3G
1 1 (4.00%) ADSL
1 1 (4.00%) Broadband
1 1 (4.00%) DHCP
1 1 (4.00%) TCP/IP
1 1 (4.00%) VPN
1 1 (4.00%) DNS
Database & Business Intelligence
1 4 (16.00%) SQL Server Reporting Services
1 4 (16.00%) Relational Database
2 3 (12.00%) Oracle Database 11g
2 3 (12.00%) SQL Server Integration Services
2 3 (12.00%) Oracle9i Database
2 3 (12.00%) Oracle Database 10g
2 3 (12.00%) Oracle Database
3 1 (4.00%) SQL Server
General
1 7 (28.00%) Finance
2 3 (12.00%) Law
3 1 (4.00%) Retail
3 1 (4.00%) Mandarin Language
3 1 (4.00%) French Language
3 1 (4.00%) German Language
3 1 (4.00%) Italian Language
3 1 (4.00%) Spanish Language
3 1 (4.00%) Marketing
Job Titles
1 6 (24.00%) Analyst
1 6 (24.00%) Service Manager
2 4 (16.00%) Systems Analyst
2 4 (16.00%) Systems Support
2 4 (16.00%) Support Analyst
2 4 (16.00%) Applications Support
2 4 (16.00%) Applications Support Analyst
2 4 (16.00%) Systems Support Analyst
3 3 (12.00%) Delivery Manager
3 3 (12.00%) Services Delivery Manager
3 3 (12.00%) Security Consultant
3 3 (12.00%) DBA
3 3 (12.00%) Administrator
3 3 (12.00%) Consultant
4 2 (8.00%) IT Services Manager
4 2 (8.00%) Operations Manager
4 2 (8.00%) Service Desk Manager
4 2 (8.00%) Head of Service Management
5 1 (4.00%) Portfolio Analyst
5 1 (4.00%) Technical Leader
Libraries, Frameworks & Software Standards
1 5 (20.00%) .NET
2 1 (4.00%) HTML5
2 1 (4.00%) ASP.NET
2 1 (4.00%) HTML
Miscellaneous
1 7 (28.00%) Management Information System
2 5 (20.00%) Analytical Skills
2 5 (20.00%) Data Centre
3 3 (12.00%) Clustering
3 3 (12.00%) Replication
4 2 (8.00%) NHS
5 1 (4.00%) Blackberry
5 1 (4.00%) PMI
5 1 (4.00%) User Experience
Operating Systems
1 2 (8.00%) Windows
1 2 (8.00%) Windows 7
2 1 (4.00%) Windows Server 2008
2 1 (4.00%) Windows Server 2012
2 1 (4.00%) Windows Server 2003
2 1 (4.00%) Windows XP
Processes & Methodologies
1 19 (76.00%) ITIL
2 7 (28.00%) Mentoring
2 7 (28.00%) Coaching
3 6 (24.00%) Service Delivery
3 6 (24.00%) ITSM
3 6 (24.00%) Root Cause Analysis
4 4 (16.00%) CRM
4 4 (16.00%) Project Management
4 4 (16.00%) Data Analysis
4 4 (16.00%) ITIL V3
4 4 (16.00%) Investment Management
5 3 (12.00%) Performance Management
5 3 (12.00%) Security Architecture
5 3 (12.00%) Capacity Planning
5 3 (12.00%) Test Strategy
5 3 (12.00%) Portfolio Management
5 3 (12.00%) Vulnerability Management
5 3 (12.00%) Disaster Recovery
5 3 (12.00%) Stakeholder Management
5 3 (12.00%) Database Mirroring
Programming Languages
1 8 (32.00%) SQL
2 4 (16.00%) VB.NET
3 3 (12.00%) PL/SQL
3 3 (12.00%) T-SQL
4 1 (4.00%) C#
4 1 (4.00%) JavaScript
Qualifications
1 5 (20.00%) Degree
2 4 (16.00%) Microsoft Certification
3 3 (12.00%) MCTS
3 3 (12.00%) MCITP
3 3 (12.00%) CISSP
3 3 (12.00%) OCP
3 3 (12.00%) Oracle Certification
4 2 (8.00%) ITIL Certification
5 1 (4.00%) ITIL Foundation Certificate
5 1 (4.00%) MOS
5 1 (4.00%) PMI Certification
5 1 (4.00%) MCSE
5 1 (4.00%) MCP
5 1 (4.00%) CCA
5 1 (4.00%) A+ Certification
Quality Assurance & Compliance
1 5 (20.00%) SLA
2 3 (12.00%) PCI DSS
2 3 (12.00%) ISO/IEC 27001
System Software
1 1 (4.00%) Hyper-V
1 1 (4.00%) VMware Infrastructure
1 1 (4.00%) Active Directory
Vendors
1 5 (20.00%) Microsoft
2 4 (16.00%) Business Objects
2 4 (16.00%) Remedy
3 3 (12.00%) Splunk
3 3 (12.00%) ArcSight
3 3 (12.00%) Oracle
4 1 (4.00%) VMware
Liverpool City Centre, Liverpool, United Kingdom
The Disclosure & Barring Service
Salary: £46,500 - £57,841
Posted: 10 days ago