The table below looks at the statistics for Service Management skills in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Service Management
Rank 44 45 56
Rank change year-on-year
+1 +11
Permanent jobs citing Service Management 9 17 20
As % of all permanent IT jobs located in Merseyside 2.16% 3.43% 3.08%
As % of the Processes & Methodologies category 2.60% 3.90% 3.41%
Number of salaries quoted 9 12 13
Average salary £50,000 £45,000 £70,000
Average salary % change year-on-year
+11.11% -35.71%
90% offered a salary of more than £35,000 £20,000 £33,000
10% offered a salary of more than £54,000 £45,000 £71,500
UK excluding London average salary £42,500 £45,000 £47,500
% change year-on-year
-5.55% -5.26%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Permanent IT job ads with a match in the
Processes & Methodologies category
346 436 586
As % of all permanent IT jobs located in Merseyside 82.97% 88.08% 90.15%
Number of salaries quoted 286 318 509
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £30,000 £29,000 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Merseyside region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Merseyside

Service Management
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Merseyside region.

Service Management Salary Trend in Merseyside

Service Management
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Service Management across the Merseyside region over the 3 months to 28 April 2016.

Service Management Salary Histogram in Merseyside

Service Management
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Merseyside region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +2 9 £50,000 +25.00%
Prescot - 1 £50,000 -
Service Management
North West

Service Management
Top 30 Related IT Skills in Merseyside

For the 6 months to 28 April 2016, IT jobs across the Merseyside region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 29 (76.32%) Finance
2 23 (60.53%) Banking
3 19 (50.00%) Change Management
4 18 (47.37%) ITSM
5 15 (39.47%) Risk Management
6 13 (34.21%) ITIL
7 12 (31.58%) Supplier Management
8 11 (28.95%) Project Governance
9 10 (26.32%) Investment Banking
9 10 (26.32%) SLA
10 9 (23.68%) Active Directory
10 9 (23.68%) Citrix
10 9 (23.68%) Windows
10 9 (23.68%) MS Exchange
10 9 (23.68%) Windows Server
11 8 (21.05%) Exchange Server 2010
11 8 (21.05%) ITIL V3
11 8 (21.05%) Windows Server 2008
11 8 (21.05%) Microsoft
11 8 (21.05%) Problem Management
12 7 (18.42%) Wealth Management
12 7 (18.42%) Degree
12 7 (18.42%) MCDST
12 7 (18.42%) Asset Management
12 7 (18.42%) Symantec
12 7 (18.42%) Remedy
12 7 (18.42%) Intel Security
12 7 (18.42%) Norton AntiVirus
12 7 (18.42%) Blackberry
12 7 (18.42%) Blackberry Enterprise Server

Service Management
Top Related IT Skills in Merseyside by Category

For the 6 months to 28 April 2016, IT jobs across the Merseyside region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (23.68%) MS Exchange
2 8 (21.05%) Exchange Server 2010
3 7 (18.42%) Blackberry Enterprise Server
3 7 (18.42%) Exchange Server 2007
4 1 (2.63%) IIS
4 1 (2.63%) SharePoint
4 1 (2.63%) SharePoint 2013
4 1 (2.63%) Skype for Business
Applications
1 7 (18.42%) MS Office
Business Applications
1 5 (13.16%) SAP BPC
1 5 (13.16%) SAP FI
1 5 (13.16%) SAP FI-AP
1 5 (13.16%) SAP FI-AR
1 5 (13.16%) SAP FI-GL
Communications & Networking
1 7 (18.42%) VPN
2 1 (2.63%) SAN
Database & Business Intelligence
1 5 (13.16%) SAP BW
General
1 29 (76.32%) Finance
2 23 (60.53%) Banking
3 10 (26.32%) Investment Banking
4 1 (2.63%) Law
Job Titles
1 22 (57.89%) Analyst
2 15 (39.47%) Service Analyst
3 11 (28.95%) Business Manager
4 8 (21.05%) 2nd Line Support
4 8 (21.05%) Service Desk Analyst
5 7 (18.42%) 2nd Line Service Desk Analyst
5 7 (18.42%) 2nd Line Support Analyst
5 7 (18.42%) Banking Analyst
5 7 (18.42%) Senior Analyst
5 7 (18.42%) Senior Service Desk Analyst
5 7 (18.42%) Senior Support Analyst
5 7 (18.42%) Service Desk Support
5 7 (18.42%) Service Desk Support Analyst
6 6 (15.79%) Information Analyst
6 6 (15.79%) MI Analyst
6 6 (15.79%) Report Analyst
7 5 (13.16%) Performance Analyst
7 5 (13.16%) SAP Analyst
7 5 (13.16%) Service Management Analyst
8 4 (10.53%) Service Performance Analyst
Miscellaneous
1 7 (18.42%) Blackberry
1 7 (18.42%) iPad
1 7 (18.42%) iPhone
1 7 (18.42%) Video Conferencing
2 6 (15.79%) Analytical Skills
2 6 (15.79%) Management Information System
3 1 (2.63%) Data Centre
3 1 (2.63%) Enterprise Storage
Operating Systems
1 9 (23.68%) Windows
1 9 (23.68%) Windows Server
2 8 (21.05%) Windows Server 2008
3 7 (18.42%) Windows 7
3 7 (18.42%) Windows 8
4 2 (5.26%) Windows Server 2012
Processes & Methodologies
1 19 (50.00%) Change Management
2 18 (47.37%) ITSM
3 15 (39.47%) Risk Management
4 13 (34.21%) ITIL
5 12 (31.58%) Supplier Management
6 11 (28.95%) Project Governance
7 8 (21.05%) ITIL V3
7 8 (21.05%) Problem Management
8 7 (18.42%) Asset Management
8 7 (18.42%) Wealth Management
9 6 (15.79%) Validation
10 5 (13.16%) Stakeholder Management
11 3 (7.89%) ISMS
11 3 (7.89%) Protective Monitoring
11 3 (7.89%) Risk Assessment
11 3 (7.89%) Service Delivery
12 2 (5.26%) Continuous Improvement
12 2 (5.26%) Incident Management
13 1 (2.63%) IT Governance
13 1 (2.63%) Service Desk Management
Programming Languages
1 7 (18.42%) SQL
Qualifications
1 7 (18.42%) Citrix Certification
1 7 (18.42%) Degree
1 7 (18.42%) MCDST
1 7 (18.42%) Microsoft Certification
2 6 (15.79%) SC Cleared
2 6 (15.79%) Security Cleared
3 3 (7.89%) CLAS
3 3 (7.89%) DV Cleared
3 3 (7.89%) ITIL Certification
Quality Assurance & Compliance
1 10 (26.32%) SLA
2 3 (7.89%) ISO/IEC 27001
2 3 (7.89%) RMADS
System Software
1 9 (23.68%) Active Directory
2 2 (5.26%) Hyper-V
3 1 (2.63%) XenApp
Systems Management
1 7 (18.42%) Norton AntiVirus
Vendors
1 9 (23.68%) Citrix
2 8 (21.05%) Microsoft
3 7 (18.42%) Intel Security
3 7 (18.42%) Remedy
3 7 (18.42%) Symantec
4 5 (13.16%) SAP
5 2 (5.26%) VMware
6 1 (2.63%) Cisco
Wirral, Merseyside
adviserplus
Salary: From £25,000 to £35,000 per annum plus company benefits
Posted: 14 days ago