The table below looks at the statistics for Service Management skills in IT jobs advertised for the Merseyside region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Management
North West / Merseyside
Rank 38 38 50
Rank change year-on-year
0 +12
Permanent jobs citing Service Management 34 26 10
As % of all permanent IT jobs located in Merseyside 5.61% 4.91% 2.18%
As % of the Processes & Methodologies category 6.51% 5.59% 2.48%
Number of salaries quoted 27 8 8
Median salary £44,000 £35,000 £60,000
Median salary % change year-on-year
+25.71% -41.66%
90% offered a salary of more than £27,200 £26,500 £20,000
10% offered a salary of more than £57,400 £48,400 £82,500
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Permanent IT job ads with a match in the
Processes & Methodologies category
522 465 404
As % of all permanent IT jobs located in Merseyside 86.14% 87.90% 88.21%
Number of salaries quoted 416 358 348
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £27,950 £27,500
10% offered a salary of more than £55,000 £63,000 £51,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Merseyside

The demand trend of job ads across the Merseyside region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Merseyside

Service Management
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Merseyside region.

Service Management Salary Trend in Merseyside

Service Management
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Service Management across the Merseyside region over the 3 months to 20 January 2017.

Service Management Salary Histogram in Merseyside

Service Management
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Merseyside region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -1 33 £44,000 +25.71%
Service Management
North West

Service Management
Top 30 Related IT Skills in Merseyside

For the 6 months to 20 January 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region with a requirement for Service Management.

1 53 (72.60%) ITIL
2 35 (47.95%) ITSM
3 31 (42.47%) Programme Management
4 30 (41.10%) NHS
5 29 (39.73%) PRINCE2
6 28 (38.36%) Agile Software Development
6 28 (38.36%) Data Protection
7 26 (35.62%) Service Design
8 22 (30.14%) Video Conferencing
9 21 (28.77%) WAN
9 21 (28.77%) Active Directory
10 20 (27.40%) WLAN
10 20 (27.40%) DNS
10 20 (27.40%) Firewall
11 19 (26.03%) Microsoft
11 19 (26.03%) DHCP
11 19 (26.03%) MS Office
12 17 (23.29%) Linux
13 16 (21.92%) Intrusion Detection
13 16 (21.92%) VLAN
13 16 (21.92%) Network Security
14 15 (20.55%) PaaS
14 15 (20.55%) IaaS
15 14 (19.18%) Remedy
16 13 (17.81%) LAN
17 12 (16.44%) Internet
17 12 (16.44%) Finance
17 12 (16.44%) Security Management
17 12 (16.44%) Identity Access Management
17 12 (16.44%) Security Cleared

Service Management
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.48%) Exchange Server 2010
1 4 (5.48%) Exchange Server 2013
1 4 (5.48%) MS Exchange
1 4 (5.48%) SharePoint
1 4 (5.48%) Skype for Business
2 3 (4.11%) GroupWise
3 2 (2.74%) SharePoint 2013
Applications
1 19 (26.03%) MS Office
2 10 (13.70%) MS Excel
3 8 (10.96%) MS PowerPoint
Business Applications
1 4 (5.48%) Remedy ITSM
2 3 (4.11%) Oracle Applications
3 1 (1.37%) Oracle EBS
3 1 (1.37%) Oracle EBS R12
Cloud Services
1 15 (20.55%) IaaS
1 15 (20.55%) PaaS
2 2 (2.74%) Microsoft Azure
Communications & Networking
1 21 (28.77%) WAN
2 20 (27.40%) DNS
2 20 (27.40%) Firewall
2 20 (27.40%) WLAN
3 19 (26.03%) DHCP
4 16 (21.92%) Intrusion Detection
4 16 (21.92%) Network Security
4 16 (21.92%) VLAN
5 13 (17.81%) LAN
6 12 (16.44%) Internet
7 10 (13.70%) SAN
8 4 (5.48%) VoIP
8 4 (5.48%) VPN
9 3 (4.11%) Cisco ASA
9 3 (4.11%) DMVPN
9 3 (4.11%) IPsec
9 3 (4.11%) ISDN
9 3 (4.11%) PSTN
9 3 (4.11%) SSL
10 1 (1.37%) NetScaler
Database & Business Intelligence
1 3 (4.11%) Oracle Database
1 3 (4.11%) Oracle Database 10g
1 3 (4.11%) Oracle Reports
1 3 (4.11%) Oracle8/8i Database
1 3 (4.11%) Oracle9i Database
2 2 (2.74%) Crystal Reports
Development Applications
1 3 (4.11%) Oracle Forms
General
1 12 (16.44%) Finance
2 9 (12.33%) Banking
3 2 (2.74%) Pharmaceutical
4 1 (1.37%) Manufacturing
Job Titles
1 13 (17.81%) Analyst
2 8 (10.96%) Network Security Manager
2 8 (10.96%) Security Manager
2 8 (10.96%) Service Analyst
3 6 (8.22%) Administrator
3 6 (8.22%) Architect
3 6 (8.22%) Technology Manager
4 5 (6.85%) Linux Administrator
4 5 (6.85%) Linux Systems Administrator
4 5 (6.85%) Systems Administrator
5 4 (5.48%) Banking Analyst
5 4 (5.48%) Consultant
5 4 (5.48%) Identity Management Specialist
5 4 (5.48%) Infrastructure Manager
5 4 (5.48%) Infrastructure Specialist
5 4 (5.48%) IT Security Specialist
5 4 (5.48%) Mobility Specialist
5 4 (5.48%) Report Analyst
5 4 (5.48%) Security Specialist
6 3 (4.11%) Architecture Manager
Libraries, Frameworks & Software Standards
1 3 (4.11%) iBATIS
1 3 (4.11%) Spring
Miscellaneous
1 30 (41.10%) NHS
2 22 (30.14%) Video Conferencing
3 10 (13.70%) BYOD
4 5 (6.85%) Analytical Skills
4 5 (6.85%) Data Centre
5 4 (5.48%) Management Information System
5 4 (5.48%) Statistics
6 1 (1.37%) CMDB
6 1 (1.37%) Life Science
Operating Systems
1 17 (23.29%) Linux
2 11 (15.07%) Windows
3 10 (13.70%) OpenVMS
3 10 (13.70%) Solaris
4 7 (9.59%) Unix
5 6 (8.22%) Windows Server
6 1 (1.37%) Windows Server 2012
Processes & Methodologies
1 53 (72.60%) ITIL
2 35 (47.95%) ITSM
3 31 (42.47%) Programme Management
4 29 (39.73%) PRINCE2
5 28 (38.36%) Agile Software Development
5 28 (38.36%) Data Protection
6 26 (35.62%) Service Design
7 12 (16.44%) Identity Access Management
7 12 (16.44%) Security Management
8 11 (15.07%) ITIL V3
9 9 (12.33%) Project Management
10 8 (10.96%) Network Management
10 8 (10.96%) Service Delivery
11 7 (9.59%) Change Management
12 6 (8.22%) Stakeholder Management
13 5 (6.85%) Capacity Planning
13 5 (6.85%) Configuration Management
14 4 (5.48%) Problem Management
14 4 (5.48%) Process Improvement
15 3 (4.11%) Release Management
Programming Languages
1 5 (6.85%) SQL
2 3 (4.11%) Java
2 3 (4.11%) PL/SQL
3 2 (2.74%) PowerShell
Qualifications
1 12 (16.44%) Security Cleared
2 11 (15.07%) SC Cleared
3 2 (2.74%) ITIL Certification
3 2 (2.74%) Microsoft Certification
4 1 (1.37%) CCNP
4 1 (1.37%) Cisco Certification
4 1 (1.37%) Degree
4 1 (1.37%) Oracle Certification
4 1 (1.37%) PMI Certification
4 1 (1.37%) PMP
4 1 (1.37%) PRINCE2 Certification
Quality Assurance & Compliance
1 9 (12.33%) SLA
2 3 (4.11%) Data Quality
System Software
1 21 (28.77%) Active Directory
2 3 (4.11%) NDS
2 3 (4.11%) NetIQ eDirectory
3 1 (1.37%) Hyper-V
3 1 (1.37%) VMware Infrastructure
3 1 (1.37%) XenApp
3 1 (1.37%) XenDesktop
Systems Management
1 11 (15.07%) SCCM
2 10 (13.70%) AirWatch
3 2 (2.74%) Nagios
3 2 (2.74%) SCOM
3 2 (2.74%) SCOrch
3 2 (2.74%) Systems Management Server (SMS)
Vendors
1 19 (26.03%) Microsoft
2 14 (19.18%) Remedy
3 10 (13.70%) NetApp
4 6 (8.22%) ServiceNow
5 5 (6.85%) Cisco
5 5 (6.85%) Red Hat
6 4 (5.48%) Oracle
7 3 (4.11%) BMC
7 3 (4.11%) HP
7 3 (4.11%) Meraki
8 2 (2.74%) Citrix
8 2 (2.74%) VMware
9 1 (1.37%) Lumension