The table below looks at the statistics for Service Management skills in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 34 45 59
Rank change year-on-year
+11 +14
Permanent jobs citing Service Management 28 12 15
As % of all permanent IT jobs located in Merseyside 5.08% 2.54% 2.53%
As % of the Processes & Methodologies category 5.79% 2.87% 2.81%
Number of salaries quoted 11 9 14
Average salary £35,000 £60,000 £47,500
Average salary % change year-on-year
-41.66% +26.31%
90% offered a salary of more than £26,500 £20,000 £27,400
10% offered a salary of more than £37,000 £82,500 £59,250
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Permanent IT job ads with a match in the
Processes & Methodologies category
484 418 533
As % of all permanent IT jobs located in Merseyside 87.84% 88.37% 90.03%
Number of salaries quoted 386 362 471
Average salary £40,000 £41,000 £40,000
Average salary % change year-on-year
-2.43% +2.50%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £50,000 £60,000 £65,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Merseyside region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Merseyside

Service Management
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Merseyside region.

Service Management Salary Trend in Merseyside

Service Management
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Service Management across the Merseyside region over the 3 months to 5 February 2016.

Service Management Salary Histogram in Merseyside

Service Management
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Merseyside region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +16 28 £35,000 -50.87%
Service Management
North West

Service Management
Top 30 Related IT Skills in Merseyside

For the 6 months to 5 February 2016, IT jobs across the Merseyside region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 25 (64.10%) Finance
2 23 (58.97%) Banking
3 19 (48.72%) ITIL
4 18 (46.15%) ITSM
5 15 (38.46%) Risk Management
6 14 (35.90%) Change Management
7 12 (30.77%) Supplier Management
8 11 (28.21%) Project Governance
9 10 (25.64%) Investment Banking
9 10 (25.64%) SLA
10 9 (23.08%) MS Exchange
10 9 (23.08%) Active Directory
11 8 (20.51%) Citrix
11 8 (20.51%) Windows
11 8 (20.51%) Microsoft
11 8 (20.51%) Exchange Server 2010
11 8 (20.51%) ITIL V3
11 8 (20.51%) Windows Server
11 8 (20.51%) Degree
11 8 (20.51%) Problem Management
11 8 (20.51%) Windows Server 2008
12 7 (17.95%) Windows 7
12 7 (17.95%) iPad
12 7 (17.95%) Exchange Server 2007
12 7 (17.95%) Video Conferencing
12 7 (17.95%) iPhone
12 7 (17.95%) Wealth Management
12 7 (17.95%) MCDST
12 7 (17.95%) Windows 8
12 7 (17.95%) VPN

Service Management
Top Related IT Skills in Merseyside by Category

For the 6 months to 5 February 2016, IT jobs across the Merseyside region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (23.08%) MS Exchange
2 8 (20.51%) Exchange Server 2010
3 7 (17.95%) Blackberry Enterprise Server
3 7 (17.95%) Exchange Server 2007
4 1 (2.56%) IIS
4 1 (2.56%) Lync
4 1 (2.56%) SharePoint
4 1 (2.56%) SharePoint 2013
Applications
1 7 (17.95%) MS Office
Business Applications
1 1 (2.56%) SAP Oil and Gas
Communications & Networking
1 7 (17.95%) VPN
2 1 (2.56%) SAN
Database & Business Intelligence
1 1 (2.56%) DB2
General
1 25 (64.10%) Finance
2 23 (58.97%) Banking
3 10 (25.64%) Investment Banking
4 1 (2.56%) Law
4 1 (2.56%) Manufacturing
Job Titles
1 21 (53.85%) Analyst
2 19 (48.72%) Service Analyst
3 12 (30.77%) Service Desk Analyst
4 11 (28.21%) Business Manager
5 8 (20.51%) 2nd Line Support
6 7 (17.95%) 2nd Line Service Desk Analyst
6 7 (17.95%) 2nd Line Support Analyst
6 7 (17.95%) Banking Analyst
6 7 (17.95%) Senior Analyst
6 7 (17.95%) Senior IT Support
6 7 (17.95%) Senior Service Desk Analyst
6 7 (17.95%) Senior Support Analyst
6 7 (17.95%) Service Desk Support
6 7 (17.95%) Service Desk Support Analyst
7 6 (15.38%) Information Analyst
7 6 (15.38%) MI Analyst
7 6 (15.38%) Report Analyst
8 5 (12.82%) Performance Analyst
8 5 (12.82%) Service Management Analyst
9 4 (10.26%) Service Performance Analyst
Libraries, Frameworks & Software Standards
1 1 (2.56%) SAP Basis
Miscellaneous
1 7 (17.95%) Blackberry
1 7 (17.95%) iPad
1 7 (17.95%) iPhone
1 7 (17.95%) Video Conferencing
2 6 (15.38%) Analytical Skills
2 6 (15.38%) Management Information System
3 1 (2.56%) Enterprise Storage
3 1 (2.56%) Life Science
3 1 (2.56%) PMI
Operating Systems
1 8 (20.51%) Windows
1 8 (20.51%) Windows Server
1 8 (20.51%) Windows Server 2008
2 7 (17.95%) Windows 7
2 7 (17.95%) Windows 8
3 1 (2.56%) AIX
3 1 (2.56%) Windows Server 2012
Processes & Methodologies
1 19 (48.72%) ITIL
2 18 (46.15%) ITSM
3 15 (38.46%) Risk Management
4 14 (35.90%) Change Management
5 12 (30.77%) Supplier Management
6 11 (28.21%) Project Governance
7 8 (20.51%) ITIL V3
7 8 (20.51%) Problem Management
8 7 (17.95%) Wealth Management
9 6 (15.38%) Incident Management
9 6 (15.38%) Validation
10 5 (12.82%) Service Delivery
11 4 (10.26%) Analytics
12 3 (7.69%) ISMS
12 3 (7.69%) Project Management
12 3 (7.69%) Protective Monitoring
12 3 (7.69%) Risk Assessment
12 3 (7.69%) Stakeholder Management
13 2 (5.13%) Asset Management
13 2 (5.13%) IT Governance
Programming Languages
1 7 (17.95%) SQL
Qualifications
1 8 (20.51%) Degree
2 7 (17.95%) Citrix Certification
2 7 (17.95%) MCDST
2 7 (17.95%) Microsoft Certification
3 6 (15.38%) SC Cleared
3 6 (15.38%) Security Cleared
4 3 (7.69%) CLAS
4 3 (7.69%) DV Cleared
4 3 (7.69%) ITIL Certification
5 1 (2.56%) PMI Certification
Quality Assurance & Compliance
1 10 (25.64%) SLA
2 3 (7.69%) ISO/IEC 27001
2 3 (7.69%) RMADS
System Software
1 9 (23.08%) Active Directory
2 1 (2.56%) Hyper-V
2 1 (2.56%) XenApp
Systems Management
1 7 (17.95%) Norton AntiVirus
2 3 (7.69%) Unicenter
Vendors
1 8 (20.51%) Citrix
1 8 (20.51%) Microsoft
2 7 (17.95%) McAfee
2 7 (17.95%) Remedy
2 7 (17.95%) Symantec
3 1 (2.56%) SAP
3 1 (2.56%) VMware
Prescot, Merseyside
Reed Technology
Salary: £45000 - £55000 per annum
Posted: Yesterday