The table below looks at the statistics for Service Management skills in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 51 59 66
Rank change year-on-year
+8 +7
Permanent jobs citing Service Management 11 8 8
As % of all permanent IT jobs located in Merseyside 1.78% 1.29% 1.26%
As % of the Processes & Methodologies category 2.23% 1.69% 1.79%
Number of salaries quoted 7 6 8
Average salary £49,500 £100,000 £43,500
Average salary % change year-on-year
-50.50% +129.88%
90% offered a salary of more than £19,000 £25,500 £19,950
10% offered a salary of more than £72,500 £100,000 £50,800
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Permanent IT job ads with a match in the
Processes & Methodologies category
494 472 448
As % of all permanent IT jobs located in Merseyside 79.81% 76.13% 70.66%
Number of salaries quoted 399 412 417
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £29,000 £30,000 £27,500
10% offered a salary of more than £57,500 £62,500 £50,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Merseyside region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Merseyside

Service Management
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Merseyside region.

Service Management Salary Trend in Merseyside

Service Management
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Service Management across the Merseyside region over the 3 months to 22 August 2014.

Service Management Salary Histogram in Merseyside

Service Management
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Merseyside region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +7 9 £70,000 -30.00% 1
Wirral - 2 £49,500 - 1
St Helens +3 1 £19,000 -81.00%
Service Management
North West

Service Management
Top 30 Related IT Skills in Merseyside

For the 6 months to 22 August 2014, IT jobs across the Merseyside region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 26 (92.86%) ITIL
2 21 (75.00%) Problem Management
3 15 (53.57%) IBM
4 14 (50.00%) SAN
4 14 (50.00%) NAS
5 12 (42.86%) ITIL Certification
6 11 (39.29%) Finance
7 10 (35.71%) Advertising
7 10 (35.71%) ITSM
8 7 (25.00%) Mainframe
8 7 (25.00%) CICS
8 7 (25.00%) zOS
8 7 (25.00%) IBM Mainframe
9 4 (14.29%) Service Delivery
9 4 (14.29%) Degree
9 4 (14.29%) Project Management
10 3 (10.71%) Change Management
10 3 (10.71%) MS Excel
11 2 (7.14%) Data Warehouse
11 2 (7.14%) MS Exchange
11 2 (7.14%) SLA
11 2 (7.14%) Postgraduate
11 2 (7.14%) PowerHouse
11 2 (7.14%) PMI
11 2 (7.14%) PMI Certification
11 2 (7.14%) Active Directory
11 2 (7.14%) Risk Management
11 2 (7.14%) Business Continuity
11 2 (7.14%) Risk Assessment
11 2 (7.14%) MBA

Service Management
Top Related IT Skills in Merseyside by Category

For the 6 months to 22 August 2014, IT jobs across the Merseyside region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (25.00%) CICS
2 2 (7.14%) MS Exchange
Applications
1 3 (10.71%) MS Excel
2 1 (3.57%) MS Office
Communications & Networking
1 14 (50.00%) SAN
1 14 (50.00%) NAS
Database & Business Intelligence
1 2 (7.14%) Data Warehouse
General
1 11 (39.29%) Finance
2 10 (35.71%) Advertising
3 2 (7.14%) Marketing
Job Titles
1 10 (35.71%) Technical Manager
2 8 (28.57%) Storage Specialist
2 8 (28.57%) Technical Specialist
2 8 (28.57%) Service Manager
3 7 (25.00%) Technical Services Manager
4 5 (17.86%) Analyst
5 2 (7.14%) Technical Support
5 2 (7.14%) Service Analyst
5 2 (7.14%) Service Desk Analyst
5 2 (7.14%) Technical Support Manager
5 2 (7.14%) Support Manager
5 2 (7.14%) Portfolio Analyst
6 1 (3.57%) Change Analyst
6 1 (3.57%) Senior Change Analyst
6 1 (3.57%) Senior Analyst
Miscellaneous
1 7 (25.00%) Mainframe
1 7 (25.00%) IBM Mainframe
2 2 (7.14%) PMI
Operating Systems
1 7 (25.00%) zOS
Processes & Methodologies
1 26 (92.86%) ITIL
2 21 (75.00%) Problem Management
3 10 (35.71%) ITSM
4 4 (14.29%) Service Delivery
4 4 (14.29%) Project Management
5 3 (10.71%) Change Management
6 2 (7.14%) Risk Management
6 2 (7.14%) Business Continuity
6 2 (7.14%) Risk Assessment
6 2 (7.14%) Supplier Management
6 2 (7.14%) Continuous Improvement
6 2 (7.14%) Root Cause Analysis
6 2 (7.14%) Service Desk Management
Programming Languages
1 2 (7.14%) PowerHouse
Qualifications
1 12 (42.86%) ITIL Certification
2 4 (14.29%) Degree
3 2 (7.14%) Postgraduate
3 2 (7.14%) PMI Certification
3 2 (7.14%) MBA
3 2 (7.14%) CITP
Quality Assurance & Compliance
1 2 (7.14%) SLA
System Software
1 2 (7.14%) Active Directory
Vendors
1 15 (53.57%) IBM
2 1 (3.57%) Microsoft
Port Sunlight, Liverpool or Kingston, London
Unilever
Salary: Competitive + Benefits
Posted: 2 days ago
Wirral, Merseyside
Steria
Salary: From £49,000 to £49,000 per annum
Posted: 25 days ago