The table below looks at the statistics for Service Management skills in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 54 57 70
Rank change year-on-year
+3 +13
Permanent jobs citing Service Management 6 11 6
As % of all permanent IT jobs located in Merseyside 1.05% 1.74% 0.99%
As % of the Processes & Methodologies category 1.30% 2.18% 1.27%
Number of salaries quoted 2 9 5
Average salary £49,500 £75,000 £42,500
Average salary % change year-on-year
-34.00% +76.47%
90% offered a salary of more than £49,100 £37,500 £27,300
10% offered a salary of more than £49,900 £100,000 £51,000
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Permanent IT job ads with a match in the
Processes & Methodologies category
462 505 472
As % of all permanent IT jobs located in Merseyside 81.05% 79.65% 77.76%
Number of salaries quoted 382 446 434
Average salary £40,000 £40,000 £39,000
Average salary % change year-on-year
- +2.56%
90% offered a salary of more than £31,500 £30,000 £27,500
10% offered a salary of more than £55,400 £55,000 £50,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Merseyside region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Merseyside

Service Management
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Merseyside region.

Service Management Salary Trend in Merseyside

Service Management
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Merseyside region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +6 4 - - 2
Wirral - 2 £49,500 -
Service Management
North West

Service Management
Top 30 Related IT Skills in Merseyside

For the 6 months to 30 September 2014, IT jobs across the Merseyside region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 18 (81.82%) ITIL
2 13 (59.09%) Problem Management
3 9 (40.91%) NAS
3 9 (40.91%) IBM
3 9 (40.91%) SAN
4 8 (36.36%) ITIL Certification
5 7 (31.82%) Finance
6 6 (27.27%) Advertising
6 6 (27.27%) ITSM
6 6 (27.27%) Project Management
6 6 (27.27%) Degree
7 4 (18.18%) Mainframe
7 4 (18.18%) Service Delivery
7 4 (18.18%) CICS
7 4 (18.18%) zOS
7 4 (18.18%) IBM Mainframe
8 3 (13.64%) MS Excel
8 3 (13.64%) Change Management
9 2 (9.09%) Risk Management
9 2 (9.09%) MBA
9 2 (9.09%) Law
9 2 (9.09%) PMI
9 2 (9.09%) PMI Certification
9 2 (9.09%) Data Warehouse
9 2 (9.09%) MS Exchange
9 2 (9.09%) SLA
9 2 (9.09%) Postgraduate
9 2 (9.09%) IIS
9 2 (9.09%) PowerHouse
9 2 (9.09%) Active Directory

Service Management
Top Related IT Skills in Merseyside by Category

For the 6 months to 30 September 2014, IT jobs across the Merseyside region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (18.18%) CICS
2 2 (9.09%) IIS
2 2 (9.09%) MS Exchange
Applications
1 3 (13.64%) MS Excel
2 1 (4.55%) MS Office
Communications & Networking
1 9 (40.91%) SAN
1 9 (40.91%) NAS
Database & Business Intelligence
1 2 (9.09%) Data Warehouse
General
1 7 (31.82%) Finance
2 6 (27.27%) Advertising
3 2 (9.09%) Marketing
3 2 (9.09%) Law
Job Titles
1 6 (27.27%) Technical Manager
2 5 (22.73%) Storage Specialist
2 5 (22.73%) Analyst
2 5 (22.73%) Technical Specialist
3 4 (18.18%) Service Manager
4 3 (13.64%) Technical Services Manager
5 2 (9.09%) Technical Support Manager
5 2 (9.09%) Support Manager
5 2 (9.09%) Portfolio Analyst
5 2 (9.09%) Service Desk Analyst
5 2 (9.09%) Consultant
5 2 (9.09%) Technical Support
5 2 (9.09%) Security Consultant
5 2 (9.09%) Service Analyst
6 1 (4.55%) Senior Analyst
6 1 (4.55%) Change Analyst
6 1 (4.55%) Senior Change Analyst
Miscellaneous
1 4 (18.18%) Mainframe
1 4 (18.18%) IBM Mainframe
2 2 (9.09%) PMI
3 1 (4.55%) Analytical Skills
Operating Systems
1 4 (18.18%) zOS
Processes & Methodologies
1 18 (81.82%) ITIL
2 13 (59.09%) Problem Management
3 6 (27.27%) Project Management
3 6 (27.27%) ITSM
4 4 (18.18%) Service Delivery
5 3 (13.64%) Change Management
6 2 (9.09%) Risk Management
6 2 (9.09%) Business Continuity
6 2 (9.09%) Risk Assessment
6 2 (9.09%) Agile Software Development
6 2 (9.09%) Supplier Management
6 2 (9.09%) Performance Management
6 2 (9.09%) Security Architecture
6 2 (9.09%) Portfolio Management
6 2 (9.09%) Continuous Improvement
6 2 (9.09%) Test Strategy
6 2 (9.09%) Root Cause Analysis
6 2 (9.09%) Vulnerability Management
6 2 (9.09%) Service Desk Management
6 2 (9.09%) Mentoring
Programming Languages
1 2 (9.09%) PowerHouse
Qualifications
1 8 (36.36%) ITIL Certification
2 6 (27.27%) Degree
3 2 (9.09%) CITP
3 2 (9.09%) PMI Certification
3 2 (9.09%) MBA
3 2 (9.09%) Postgraduate
3 2 (9.09%) CISSP
Quality Assurance & Compliance
1 2 (9.09%) SLA
1 2 (9.09%) ISO/IEC 27001
1 2 (9.09%) PCI DSS
System Software
1 2 (9.09%) Active Directory
Vendors
1 9 (40.91%) IBM
2 2 (9.09%) Splunk
2 2 (9.09%) ArcSight
3 1 (4.55%) Microsoft
Liverpool, Merseyside
Spring Technology
Salary: £18000 - £20000 per annum + Amazing Benefits
Posted: 6 hours ago
Liverpool, Merseyside
4it Recruitment Ltd
Salary: Up to £20k
Posted: 7 hours ago