Service Management Jobs in Merseyside

Service Management
North West > Merseyside

The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 71 85 81
Rank change year-on-year +14 -4 -38
Permanent jobs citing Service Management 24 19 26
As % of all permanent jobs advertised in Merseyside 1.85% 1.74% 2.21%
As % of the Processes & Methodologies category 2.30% 1.89% 2.38%
Number of salaries quoted 10 8 20
10th Percentile - £37,828 £30,606
25th Percentile £21,250 £39,457 £32,688
Median annual salary (50th Percentile) £26,000 £40,000 £47,500
Median % change year-on-year -35.00% -15.79% +48.44%
75th Percentile £56,688 £42,722 £57,813
90th Percentile £66,250 £49,385 £64,250
North West median annual salary £45,000 £46,500 £42,500
% change year-on-year -3.23% +9.41% -1.16%

All Process and Methodology Skills
Merseyside

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,043 1,006 1,093
As % of all permanent jobs advertised in Merseyside 80.54% 92.38% 92.94%
Number of salaries quoted 717 429 693
10th Percentile £26,250 £26,950 £26,250
25th Percentile £35,000 £36,250 £35,250
Median annual salary (50th Percentile) £45,000 £45,000 £47,500
Median % change year-on-year - -5.26% +11.76%
75th Percentile £57,500 £60,000 £63,750
90th Percentile £75,309 £71,250 £75,000
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

Service Management
Job Vacancy Trend in Merseyside

Job postings citing Service Management as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for Service Management in Merseyside

Service Management
Salary Trend in Merseyside

3-month moving average salary quoted in jobs citing Service Management in Merseyside.

Salary trend for Service Management in Merseyside

Service Management
Salary Histogram in Merseyside

Salary distribution for jobs citing Service Management in Merseyside over the 6 months to 28 April 2024.

Salary histogram for Service Management in Merseyside

Service Management
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Merseyside region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Liverpool +10 20 £23,750 -40.63% 3
Bootle - 2 - -
Service Management
North West

Service Management
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.33%) SAS
2 1 (4.17%) Microsoft Exchange
Applications
1 1 (4.17%) Microsoft Office
Business Applications
1 3 (12.50%) Remedy ITSM
Cloud Services
1 7 (29.17%) Azure
1 7 (29.17%) Microsoft 365
2 2 (8.33%) Entra ID
2 2 (8.33%) IaaS
2 2 (8.33%) PaaS
2 2 (8.33%) Power Platform
3 1 (4.17%) AWS
3 1 (4.17%) SaaS
Communications & Networking
1 2 (8.33%) DHCP
1 2 (8.33%) DNS
1 2 (8.33%) LAN
1 2 (8.33%) WAN
1 2 (8.33%) Wi-Fi
Database & Business Intelligence
1 1 (4.17%) SQL Server
General
1 6 (25.00%) Law
1 6 (25.00%) Social Skills
2 4 (16.67%) Public Sector
3 3 (12.50%) Finance
4 2 (8.33%) Legal
5 1 (4.17%) Banking
5 1 (4.17%) Manufacturing
5 1 (4.17%) Retail
Job Titles
1 8 (33.33%) Analyst
2 6 (25.00%) Architect
3 5 (20.83%) Service Analyst
3 5 (20.83%) Service Desk Analyst
4 3 (12.50%) IT Manager
4 3 (12.50%) IT Operations Manager
4 3 (12.50%) ITSM Architect
4 3 (12.50%) Operations Manager
4 3 (12.50%) Service Architect
4 3 (12.50%) ServiceNow Architect
4 3 (12.50%) Support Analyst
5 2 (8.33%) 2nd Line Support
5 2 (8.33%) 2nd Line Support Analyst
5 2 (8.33%) Developer
5 2 (8.33%) Infrastructure Engineer
5 2 (8.33%) Infrastructure Operations Engineer
5 2 (8.33%) Operations Engineer
5 2 (8.33%) ServiceNow Developer
5 2 (8.33%) Services Director
6 1 (4.17%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 2 (8.33%) AngularJS
1 2 (8.33%) CSS
1 2 (8.33%) HTML
1 2 (8.33%) Twitter Bootstrap
1 2 (8.33%) Web Services
Miscellaneous
1 3 (12.50%) Enterprise Software
2 2 (8.33%) CMDB
2 2 (8.33%) Driving Licence
2 2 (8.33%) Legacy Systems
3 1 (4.17%) CCTV
Processes & Methodologies
1 16 (66.67%) ITIL
2 12 (50.00%) ITSM
3 11 (45.83%) Actionable Insight
4 6 (25.00%) Continuous Improvement
4 6 (25.00%) Service Delivery
5 5 (20.83%) Change Management
5 5 (20.83%) Infrastructure Engineering
5 5 (20.83%) Line Management
5 5 (20.83%) Project Management
5 5 (20.83%) Service Catalogue
5 5 (20.83%) Stakeholder Management
6 4 (16.67%) Incident Management
6 4 (16.67%) Roadmaps
7 3 (12.50%) Business Continuity
7 3 (12.50%) Cost Management
7 3 (12.50%) Culture Change
7 3 (12.50%) Infrastructure as Code
7 3 (12.50%) IT4IT
7 3 (12.50%) Site Reliability Engineering
7 3 (12.50%) TOGAF
Programming Languages
1 1 (4.17%) SQL
1 1 (4.17%) T-SQL
Qualifications
1 7 (29.17%) Degree
2 6 (25.00%) SC Cleared
2 6 (25.00%) Security Cleared
3 3 (12.50%) Azure Certification
4 2 (8.33%) A+ Certification
4 2 (8.33%) ITIL Certification
4 2 (8.33%) Network+ Certification
Quality Assurance & Compliance
1 3 (12.50%) COBIT
1 3 (12.50%) Cyber Essentials
1 3 (12.50%) ISO/IEC 27001
2 1 (4.17%) PMO
2 1 (4.17%) QA
System Software
1 10 (41.67%) Active Directory
Systems Management
1 3 (12.50%) OpenView
1 3 (12.50%) Terraform
Vendors
1 10 (41.67%) Microsoft
2 5 (20.83%) ServiceNow
3 3 (12.50%) BMC
3 3 (12.50%) HP
3 3 (12.50%) Remedy
4 2 (8.33%) iManage
4 2 (8.33%) Veeam
5 1 (4.17%) Aderant
5 1 (4.17%) Ceridian