The table below looks at the statistics for Service Management skills in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 52 58 60
Rank change year-on-year
+6 +2
Permanent jobs citing Service Management 6 11 8
As % of all permanent IT jobs located in Merseyside 1.22% 1.70% 1.31%
As % of the Processes & Methodologies category 1.57% 2.02% 1.57%
Number of salaries quoted 6 7 7
Average salary £45,000 £70,000 £100,000
Average salary % change year-on-year
-35.71% -30.00%
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Permanent IT job ads with a match in the
Processes & Methodologies category
383 544 511
As % of all permanent IT jobs located in Merseyside 78.00% 83.95% 83.91%
Number of salaries quoted 284 451 441
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £27,000 £29,000 £30,000
10% offered a salary of more than £63,100 £50,000 £57,500
UK excluding London average salary £44,500 £42,500 £40,995
% change year-on-year
+4.70% +3.67%

Service Management
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Merseyside region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Merseyside

Service Management
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Merseyside region.

Service Management Salary Trend in Merseyside

Service Management
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Service Management across the Merseyside region over the 3 months to 29 July 2015.

Service Management Salary Histogram in Merseyside

Service Management
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Merseyside region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +9 2 £41,500 -40.71% 1
Service Management
North West

Service Management
Top 30 Related IT Skills in Merseyside

For the 6 months to 29 July 2015, IT jobs across the Merseyside region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 15 (65.22%) ITIL
2 7 (30.43%) SQL
2 7 (30.43%) Project Management
3 6 (26.09%) Service Delivery
3 6 (26.09%) ITSM
3 6 (26.09%) Root Cause Analysis
4 5 (21.74%) Finance
4 5 (21.74%) Degree
4 5 (21.74%) Microsoft
5 4 (17.39%) CRM
5 4 (17.39%) .NET
5 4 (17.39%) Microsoft Certification
5 4 (17.39%) SLA
5 4 (17.39%) SQL Server Reporting Services
5 4 (17.39%) Management Information System
5 4 (17.39%) Stakeholder Management
5 4 (17.39%) Analytical Skills
6 3 (13.04%) Database Mirroring
6 3 (13.04%) Data Centre
6 3 (13.04%) Test Strategy
6 3 (13.04%) Mentoring
6 3 (13.04%) Coaching
6 3 (13.04%) Vulnerability Management
6 3 (13.04%) Oracle Database
6 3 (13.04%) Relational Database
6 3 (13.04%) Replication
6 3 (13.04%) Clustering
6 3 (13.04%) Law
6 3 (13.04%) Disaster Recovery
6 3 (13.04%) Data Analysis

Service Management
Top Related IT Skills in Merseyside by Category

For the 6 months to 29 July 2015, IT jobs across the Merseyside region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (13.04%) IIS
2 1 (4.35%) NetWeaver
2 1 (4.35%) WorkSite
Applications
1 1 (4.35%) MS Office
1 1 (4.35%) MS Excel
1 1 (4.35%) MS PowerPoint
Cloud Services
1 1 (4.35%) SaaS
Communications & Networking
1 1 (4.35%) ADSL
1 1 (4.35%) Broadband
1 1 (4.35%) DHCP
1 1 (4.35%) TCP/IP
1 1 (4.35%) VPN
1 1 (4.35%) DNS
1 1 (4.35%) Intranet
1 1 (4.35%) Extranet
1 1 (4.35%) 3G
1 1 (4.35%) VLAN
Database & Business Intelligence
1 4 (17.39%) SQL Server Reporting Services
2 3 (13.04%) SQL Server Integration Services
2 3 (13.04%) Oracle Database 11g
2 3 (13.04%) Oracle Database
2 3 (13.04%) Relational Database
2 3 (13.04%) Oracle9i Database
2 3 (13.04%) Oracle Database 10g
2 3 (13.04%) BusinessObjects
3 2 (8.70%) DB2
4 1 (4.35%) SQL Server
General
1 5 (21.74%) Finance
2 3 (13.04%) Law
3 1 (4.35%) Retail
3 1 (4.35%) Marketing
3 1 (4.35%) Mandarin Language
3 1 (4.35%) French Language
3 1 (4.35%) German Language
3 1 (4.35%) Italian Language
3 1 (4.35%) Spanish Language
Job Titles
1 5 (21.74%) Service Manager
2 4 (17.39%) Analyst
3 3 (13.04%) Systems Analyst
3 3 (13.04%) Consultant
3 3 (13.04%) Systems Support
3 3 (13.04%) Support Analyst
3 3 (13.04%) DBA
3 3 (13.04%) Applications Support
3 3 (13.04%) Security Consultant
3 3 (13.04%) Administrator
3 3 (13.04%) Services Delivery Manager
3 3 (13.04%) Applications Support Analyst
3 3 (13.04%) Systems Support Analyst
3 3 (13.04%) Delivery Manager
4 2 (8.70%) Service Desk Manager
4 2 (8.70%) Infrastructure Manager
4 2 (8.70%) SAP Project Manager
4 2 (8.70%) Senior Project Manager
4 2 (8.70%) Senior Infrastructure Manager
4 2 (8.70%) Senior Infrastructure Project Manager
Libraries, Frameworks & Software Standards
1 4 (17.39%) .NET
2 2 (8.70%) SAP Basis
3 1 (4.35%) HTML5
3 1 (4.35%) ASP.NET
3 1 (4.35%) HTML
Miscellaneous
1 4 (17.39%) Management Information System
1 4 (17.39%) Analytical Skills
2 3 (13.04%) Data Centre
2 3 (13.04%) Replication
2 3 (13.04%) Clustering
3 2 (8.70%) PMI
3 2 (8.70%) NHS
4 1 (4.35%) Blackberry
4 1 (4.35%) User Experience
Operating Systems
1 2 (8.70%) Windows
1 2 (8.70%) AIX
1 2 (8.70%) Windows 7
2 1 (4.35%) Windows Server 2012
2 1 (4.35%) Windows XP
2 1 (4.35%) Windows Server 2003
2 1 (4.35%) Windows Server 2008
Processes & Methodologies
1 15 (65.22%) ITIL
2 7 (30.43%) Project Management
3 6 (26.09%) Service Delivery
3 6 (26.09%) ITSM
3 6 (26.09%) Root Cause Analysis
4 4 (17.39%) CRM
4 4 (17.39%) Stakeholder Management
5 3 (13.04%) Data Analysis
5 3 (13.04%) Vulnerability Management
5 3 (13.04%) ITIL V3
5 3 (13.04%) Portfolio Management
5 3 (13.04%) Performance Management
5 3 (13.04%) Security Architecture
5 3 (13.04%) Capacity Planning
5 3 (13.04%) Mentoring
5 3 (13.04%) Coaching
5 3 (13.04%) Database Mirroring
5 3 (13.04%) Disaster Recovery
5 3 (13.04%) Test Strategy
6 2 (8.70%) Target Operating Model
Programming Languages
1 7 (30.43%) SQL
2 3 (13.04%) T-SQL
2 3 (13.04%) VB.NET
2 3 (13.04%) PL/SQL
3 1 (4.35%) C#
3 1 (4.35%) JavaScript
Qualifications
1 5 (21.74%) Degree
2 4 (17.39%) Microsoft Certification
3 3 (13.04%) OCP
3 3 (13.04%) Oracle Certification
3 3 (13.04%) MCTS
3 3 (13.04%) MCITP
3 3 (13.04%) CISSP
4 2 (8.70%) ITIL Certification
4 2 (8.70%) PMI Certification
5 1 (4.35%) MOS
5 1 (4.35%) MCP
5 1 (4.35%) MCSE
5 1 (4.35%) CCA
5 1 (4.35%) A+ Certification
5 1 (4.35%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (17.39%) SLA
2 3 (13.04%) ISO/IEC 27001
2 3 (13.04%) PCI DSS
System Software
1 1 (4.35%) Active Directory
1 1 (4.35%) VMware Infrastructure
1 1 (4.35%) Hyper-V
Vendors
1 5 (21.74%) Microsoft
2 3 (13.04%) Remedy
2 3 (13.04%) Oracle
2 3 (13.04%) Splunk
2 3 (13.04%) ArcSight
3 2 (8.70%) SAP
4 1 (4.35%) VMware
Liverpool
The Disclosure & Barring Service
Salary: £46,500 - £57,841
Posted: 2 days ago