The table below looks at the statistics for Service Management skills in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 45 60 63
Rank change year-on-year
+15 +3
Permanent jobs citing Service Management 9 6 7
As % of all permanent IT jobs located in Merseyside 2.09% 1.01% 1.13%
As % of the Processes & Methodologies category 2.63% 1.26% 1.42%
Number of salaries quoted 9 3 5
Average salary £45,000 £50,000 £100,000
Average salary % change year-on-year
-10.00% -50.00%
UK excluding London average salary £44,000 £42,500 £44,250
% change year-on-year
+3.52% -3.95%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Permanent IT job ads with a match in the
Processes & Methodologies category
342 476 493
As % of all permanent IT jobs located in Merseyside 79.53% 80.27% 79.64%
Number of salaries quoted 272 386 430
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,000 £30,000 £30,000
10% offered a salary of more than £70,000 £50,000 £57,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Merseyside region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Merseyside

Service Management
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Merseyside region.

Service Management Salary Trend in Merseyside

Service Management
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Service Management across the Merseyside region over the 3 months to 4 September 2015.

Service Management Salary Histogram in Merseyside

Service Management
Top 30 Related IT Skills in Merseyside

For the 6 months to 4 September 2015, IT jobs across the Merseyside region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 13 (68.42%) ITIL
2 11 (57.89%) Project Management
3 7 (36.84%) Service Delivery
4 6 (31.58%) Stakeholder Management
4 6 (31.58%) IT Governance
4 6 (31.58%) Business Process Improvement
4 6 (31.58%) Target Operating Model
5 5 (26.32%) Root Cause Analysis
6 4 (21.05%) Microsoft Certification
6 4 (21.05%) Microsoft
6 4 (21.05%) Coaching
7 3 (15.79%) Database Mirroring
7 3 (15.79%) Data Centre
7 3 (15.79%) Mentoring
7 3 (15.79%) Vulnerability Management
7 3 (15.79%) Test Strategy
7 3 (15.79%) Oracle Database
7 3 (15.79%) Splunk
7 3 (15.79%) Portfolio Management
7 3 (15.79%) ArcSight
7 3 (15.79%) Security Architecture
7 3 (15.79%) Capacity Planning
7 3 (15.79%) ISO/IEC 27001
7 3 (15.79%) SQL Server Integration Services
7 3 (15.79%) Oracle Database 11g
7 3 (15.79%) Performance Management
7 3 (15.79%) PCI DSS
7 3 (15.79%) SQL Server Reporting Services
7 3 (15.79%) Clustering
7 3 (15.79%) MCTS

Service Management
Top Related IT Skills in Merseyside by Category

For the 6 months to 4 September 2015, IT jobs across the Merseyside region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (15.79%) IIS
2 1 (5.26%) NetWeaver
2 1 (5.26%) WorkSite
Applications
1 1 (5.26%) MS Office
1 1 (5.26%) MS Excel
1 1 (5.26%) MS PowerPoint
Communications & Networking
1 1 (5.26%) ADSL
1 1 (5.26%) Broadband
1 1 (5.26%) DHCP
1 1 (5.26%) TCP/IP
1 1 (5.26%) VPN
1 1 (5.26%) DNS
1 1 (5.26%) Intranet
1 1 (5.26%) Extranet
1 1 (5.26%) 3G
1 1 (5.26%) VLAN
Database & Business Intelligence
1 3 (15.79%) Oracle9i Database
1 3 (15.79%) Oracle Database 10g
1 3 (15.79%) SQL Server Reporting Services
1 3 (15.79%) SQL Server Integration Services
1 3 (15.79%) Oracle Database 11g
1 3 (15.79%) Oracle Database
2 2 (10.53%) DB2
General
1 3 (15.79%) Law
2 2 (10.53%) Finance
3 1 (5.26%) Mandarin Language
3 1 (5.26%) French Language
3 1 (5.26%) German Language
3 1 (5.26%) Italian Language
3 1 (5.26%) Spanish Language
Job Titles
1 7 (36.84%) Service Manager
2 5 (26.32%) Services Delivery Manager
2 5 (26.32%) Delivery Manager
3 3 (15.79%) Administrator
3 3 (15.79%) Consultant
3 3 (15.79%) DBA
3 3 (15.79%) Security Consultant
4 2 (10.53%) Senior Manager
4 2 (10.53%) Infrastructure Project Manager
4 2 (10.53%) Project Manager
4 2 (10.53%) Infrastructure Manager
4 2 (10.53%) Senior Project Manager
4 2 (10.53%) SAP Project Manager
4 2 (10.53%) Service Desk Manager
4 2 (10.53%) Senior Infrastructure Manager
4 2 (10.53%) Senior Infrastructure Project Manager
4 2 (10.53%) Senior SAP Project Manager
4 2 (10.53%) IT Services Manager
4 2 (10.53%) SAP Manager
5 1 (5.26%) PMO Manager
Libraries, Frameworks & Software Standards
1 2 (10.53%) SAP Basis
Miscellaneous
1 3 (15.79%) Replication
1 3 (15.79%) Clustering
1 3 (15.79%) Data Centre
2 2 (10.53%) PMI
3 1 (5.26%) Blackberry
3 1 (5.26%) E-Learning
Operating Systems
1 2 (10.53%) Windows
1 2 (10.53%) AIX
1 2 (10.53%) Windows 7
2 1 (5.26%) Windows Server 2012
2 1 (5.26%) Windows XP
2 1 (5.26%) Windows Server 2003
2 1 (5.26%) Windows Server 2008
Processes & Methodologies
1 13 (68.42%) ITIL
2 11 (57.89%) Project Management
3 7 (36.84%) Service Delivery
4 6 (31.58%) Stakeholder Management
4 6 (31.58%) IT Governance
4 6 (31.58%) Business Process Improvement
4 6 (31.58%) Target Operating Model
5 5 (26.32%) Root Cause Analysis
6 4 (21.05%) Coaching
7 3 (15.79%) Database Mirroring
7 3 (15.79%) Test Strategy
7 3 (15.79%) Vulnerability Management
7 3 (15.79%) Mentoring
7 3 (15.79%) Portfolio Management
7 3 (15.79%) Performance Management
7 3 (15.79%) Security Architecture
7 3 (15.79%) Capacity Planning
7 3 (15.79%) Disaster Recovery
7 3 (15.79%) ITSM
8 2 (10.53%) Risk Management
Programming Languages
1 3 (15.79%) PL/SQL
1 3 (15.79%) SQL
1 3 (15.79%) T-SQL
Qualifications
1 4 (21.05%) Microsoft Certification
2 3 (15.79%) OCP
2 3 (15.79%) Oracle Certification
2 3 (15.79%) MCTS
2 3 (15.79%) MCITP
2 3 (15.79%) Degree
2 3 (15.79%) CISSP
3 2 (10.53%) PMI Certification
4 1 (5.26%) MOS
4 1 (5.26%) MCP
4 1 (5.26%) MCSE
4 1 (5.26%) A+ Certification
4 1 (5.26%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (15.79%) ISO/IEC 27001
1 3 (15.79%) PCI DSS
2 1 (5.26%) SLA
System Software
1 1 (5.26%) Active Directory
1 1 (5.26%) VMware Infrastructure
1 1 (5.26%) Hyper-V
Vendors
1 4 (21.05%) Microsoft
2 3 (15.79%) Oracle
2 3 (15.79%) Splunk
2 3 (15.79%) ArcSight
3 2 (10.53%) SAP
4 1 (5.26%) VMware
Southport
Experian
Salary: Pension, bonus scheme
Posted: 2 days ago
Wirral, Merseyside
Sopra Steria Recruitment
Salary: Up to £50,200 per annum Bonus, Healthcare, Pension, Agile Working
Posted: 3 days ago