The table below looks at the statistics for Service Management skills in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 44 56 65
Rank change year-on-year
+12 +9
Permanent jobs citing Service Management 15 13 4
As % of all permanent IT jobs located in Merseyside 3.01% 2.12% 0.73%
As % of the Processes & Methodologies category 3.46% 2.40% 0.91%
Number of salaries quoted 12 11 3
Average salary £40,000 £40,000 £45,000
Average salary % change year-on-year
- -11.11%
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Permanent IT job ads with a match in the
Processes & Methodologies category
433 542 438
As % of all permanent IT jobs located in Merseyside 86.77% 88.27% 79.93%
Number of salaries quoted 354 473 381
Average salary £42,250 £40,000 £37,750
Average salary % change year-on-year
+5.62% +5.96%
90% offered a salary of more than £27,500 £26,500 £25,000
10% offered a salary of more than £67,500 £70,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Merseyside region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Merseyside

Service Management
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Merseyside region.

Service Management Salary Trend in Merseyside

Service Management
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing Service Management across the Merseyside region over the 3 months to 3 March 2015.

Service Management Salary Histogram in Merseyside

Service Management
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Merseyside region over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +11 13 £40,000 +9.58% 1
St Helens - 1 £36,000 - 1
Service Management
North West

Service Management
Top 30 Related IT Skills in Merseyside

For the 6 months to 3 March 2015, IT jobs across the Merseyside region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 16 (55.17%) ITIL
2 11 (37.93%) Mentoring
2 11 (37.93%) Coaching
3 10 (34.48%) Finance
4 9 (31.03%) Microsoft
5 8 (27.59%) SLA
5 8 (27.59%) MS Excel
5 8 (27.59%) ITSM
6 7 (24.14%) Management Information System
6 7 (24.14%) Service Delivery
6 7 (24.14%) Project Management
6 7 (24.14%) Analytical Skills
6 7 (24.14%) Degree
7 6 (20.69%) Law
7 6 (20.69%) CRM
7 6 (20.69%) MS Office
7 6 (20.69%) Active Directory
7 6 (20.69%) Windows
8 5 (17.24%) SQL
8 5 (17.24%) .NET
8 5 (17.24%) SCCM
8 5 (17.24%) ITIL V3
9 4 (13.79%) Relational Database
9 4 (13.79%) Windows 8
9 4 (13.79%) Investment Management
9 4 (13.79%) Retail
9 4 (13.79%) Data Analysis
9 4 (13.79%) Business Objects
9 4 (13.79%) VB.NET
9 4 (13.79%) Windows XP

Service Management
Top Related IT Skills in Merseyside by Category

For the 6 months to 3 March 2015, IT jobs across the Merseyside region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (10.34%) IIS
1 3 (10.34%) SharePoint
2 1 (3.45%) Blackberry Enterprise Server
Applications
1 8 (27.59%) MS Excel
2 6 (20.69%) MS Office
Business Applications
1 3 (10.34%) Dynamics CRM
1 3 (10.34%) Dynamics AX
Cloud Services
1 3 (10.34%) Office 365
2 1 (3.45%) SaaS
Communications & Networking
1 1 (3.45%) VoIP
1 1 (3.45%) Firewall
Database & Business Intelligence
1 4 (13.79%) Relational Database
2 1 (3.45%) SQL Server
2 1 (3.45%) SQL Server Reporting Services
General
1 10 (34.48%) Finance
2 6 (20.69%) Law
3 4 (13.79%) Retail
4 3 (10.34%) Manufacturing
5 2 (6.90%) Marketing
Job Titles
1 11 (37.93%) Analyst
2 6 (20.69%) Consultant
2 6 (20.69%) Service Analyst
2 6 (20.69%) Service Desk Analyst
3 4 (13.79%) Systems Support Analyst
3 4 (13.79%) Systems Analyst
3 4 (13.79%) Systems Support
3 4 (13.79%) Support Analyst
3 4 (13.79%) Applications Support
3 4 (13.79%) Service Manager
3 4 (13.79%) Applications Support Analyst
4 3 (10.34%) Microsoft Consultant
4 3 (10.34%) Dynamics AX Consultant
4 3 (10.34%) Security Consultant
4 3 (10.34%) Delivery Manager
4 3 (10.34%) Services Delivery Manager
5 2 (6.90%) Operations Manager
5 2 (6.90%) Head of Service Management
6 1 (3.45%) Portfolio Analyst
6 1 (3.45%) Technical Leader
Libraries, Frameworks & Software Standards
1 5 (17.24%) .NET
2 1 (3.45%) ASP.NET
2 1 (3.45%) EDI
2 1 (3.45%) HTML5
2 1 (3.45%) HTML
Miscellaneous
1 7 (24.14%) Management Information System
1 7 (24.14%) Analytical Skills
2 2 (6.90%) NHS
3 1 (3.45%) Blackberry
3 1 (3.45%) PMI
3 1 (3.45%) Credit Risk
3 1 (3.45%) FMCG
3 1 (3.45%) Enterprise Software
3 1 (3.45%) User Experience
Operating Systems
1 6 (20.69%) Windows
2 4 (13.79%) Windows XP
2 4 (13.79%) Windows 8
Processes & Methodologies
1 16 (55.17%) ITIL
2 11 (37.93%) Mentoring
2 11 (37.93%) Coaching
3 8 (27.59%) ITSM
4 7 (24.14%) Project Management
4 7 (24.14%) Service Delivery
5 6 (20.69%) CRM
6 5 (17.24%) ITIL V3
7 4 (13.79%) Investment Management
7 4 (13.79%) Data Analysis
8 3 (10.34%) Stakeholder Management
8 3 (10.34%) ERP
8 3 (10.34%) PRINCE2
8 3 (10.34%) PRINCE
8 3 (10.34%) Performance Management
8 3 (10.34%) Customer Engagement
8 3 (10.34%) Security Architecture
8 3 (10.34%) Portfolio Management
8 3 (10.34%) Vulnerability Management
8 3 (10.34%) Test Strategy
Programming Languages
1 5 (17.24%) SQL
2 4 (13.79%) VB.NET
3 1 (3.45%) C#
3 1 (3.45%) JavaScript
Qualifications
1 7 (24.14%) Degree
2 3 (10.34%) CISSP
2 3 (10.34%) Microsoft Certification
2 3 (10.34%) ACCA
2 3 (10.34%) CIPFA
2 3 (10.34%) CIMA
2 3 (10.34%) ICAEW
3 2 (6.90%) ITIL Certification
4 1 (3.45%) PMI Certification
4 1 (3.45%) VCP4
4 1 (3.45%) CCA
Quality Assurance & Compliance
1 8 (27.59%) SLA
2 3 (10.34%) ISO/IEC 27001
2 3 (10.34%) PCI DSS
System Software
1 6 (20.69%) Active Directory
Systems Management
1 5 (17.24%) SCCM
Vendors
1 9 (31.03%) Microsoft
2 4 (13.79%) Business Objects
2 4 (13.79%) Remedy
3 3 (10.34%) Splunk
3 3 (10.34%) ArcSight
4 1 (3.45%) Aruba
4 1 (3.45%) Cisco
4 1 (3.45%) Dell
4 1 (3.45%) Juniper
St. Helens
Computer Futures
Salary: £33000 - £39000 per annum + competitive
Posted: 6 days ago
Liverpool
Capita - ITIN
Salary: £40000 per annum + Car, Pension
Posted: 8 days ago