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This section looks at the demand for Service Management skills within the Merseyside region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the last 3 months to 20 May 2008 with a comparison to the same period last year.

LinkService Management
Location
3 months to 20 May 2008Same period last year
Rank7569
Rank change on same period last yearDown-6
Matching permanent IT job ads137
As % of all UK permanent IT job ads sampled0.006 %0.003 %
As % of the category below1.745 %1.344 %
Salaries quoted115
Average minimum salary£30,000£24,600
Average salary£33,455£25,800
% change on same period last year+29.66 %
Average maximum salary£36,909£27,000
UK excluding London average salary£43,853£46,417
% change on same period last year-5.52 %
Processes & Methodologies MerseysideProcesses & Methodologies
Merseyside
Matching permanent IT job ads745521
As % of all UK permanent IT job ads sampled0.363 %0.230 %
Salaries quoted629427
Average minimum salary£34,835£35,887
Average salary£37,871£39,378
% change on same period last year-3.82 %
Average maximum salary£40,907£42,869
UK excluding London average salary£42,781£44,017
% change on same period last year-2.80 %
Service Management North WestService Management
North West

Service Management
Demand Trend

The chart provides a 3-month moving total starting in 2004 of permanent IT jobs ads citing Service Management across the Merseyside region as a proportion of the total demand within the Processes & Methodologies category.

Merseyside Service Management Demand Trend

Service Management
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs ads citing Service Management across the Merseyside region.

Merseyside Service Management Salary Trend

Service Management
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Management across the Merseyside region over the past 3 months.

Merseyside Service Management Salary Histogram

Service Management
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Merseyside region over the past 3 months.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
LiverpoolDown-17£30,500+60.52 %
Service Management North WestService Management
North West

Service Management
Top 30 Related IT Skills

Over the past 6 months permanent IT jobs across the Merseyside region citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Service Management.

115 (48.39 %)ITIL
210 (32.26 %)Oracle
39 (29.03 %)HPUX
39 (29.03 %)Programme Management
47 (22.58 %)ITSM
55 (16.13 %)Active Directory
55 (16.13 %)Service Delivery
64 (12.90 %)Change Management
73 (9.677 %)CISM
73 (9.677 %)CISSP
73 (9.677 %)SLA
73 (9.677 %)Health
73 (9.677 %)Incident Management
73 (9.677 %)Pensions
73 (9.677 %)Problem Management
82 (6.452 %)Logistics
82 (6.452 %)Identity Management
82 (6.452 %)Finance
82 (6.452 %)Microsoft
82 (6.452 %)BusinessObjects
82 (6.452 %)Citrix
82 (6.452 %)MS Exchange
82 (6.452 %)DHCP
82 (6.452 %)WINS
82 (6.452 %)DNS
82 (6.452 %)Business Objects
82 (6.452 %)ITIL Certification
82 (6.452 %)Internet
82 (6.452 %)Project Management
82 (6.452 %)Windows

Service Management
Top Related IT Skills by Category

Over the past 6 months permanent IT jobs across the Merseyside region citing Service Management also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Service Management. Up to 20 skills are shown per category.

Application Platforms
12 (6.452 %)MS Exchange
21 (3.226 %)Lotus Domino
Applications
11 (3.226 %)MS PowerPoint
Communications & Networking
12 (6.452 %)DHCP
12 (6.452 %)WINS
12 (6.452 %)DNS
12 (6.452 %)Internet
Database & Business Intelligence
12 (6.452 %)BusinessObjects
General
13 (9.677 %)Health
13 (9.677 %)Pensions
22 (6.452 %)Finance
31 (3.226 %)Education
31 (3.226 %)Legal
31 (3.226 %)Banking
31 (3.226 %)Billing
Job Titles
18 (25.81 %)Change Manager
27 (22.58 %)Analyst
35 (16.13 %)Service Manager
44 (12.90 %)Service Analyst
44 (12.90 %)Helpdesk Analyst
53 (9.677 %)Consultant
53 (9.677 %)Systems Administrator
53 (9.677 %)Administrator
53 (9.677 %)Services Delivery Manager
53 (9.677 %)Architect
53 (9.677 %)Delivery Manager
53 (9.677 %)Security Architect
62 (6.452 %)Technical Analyst
62 (6.452 %)Team Leader
62 (6.452 %)Technical Consultant
62 (6.452 %)IT Manager
71 (3.226 %)Information Architect
71 (3.226 %)Analyst Programmer
71 (3.226 %)Programmer
71 (3.226 %)Systems Architect
Miscellaneous
11 (3.226 %)Asset Management
Operating Systems
19 (29.03 %)HPUX
22 (6.452 %)Windows
31 (3.226 %)Unix
Processes & Methodologies
115 (48.39 %)ITIL
29 (29.03 %)Programme Management
37 (22.58 %)ITSM
45 (16.13 %)Service Delivery
54 (12.90 %)Change Management
63 (9.677 %)Incident Management
63 (9.677 %)Problem Management
72 (6.452 %)Project Management
72 (6.452 %)Identity Management
72 (6.452 %)Logistics
81 (3.226 %)Supplier Management
81 (3.226 %)Information Security
81 (3.226 %)Process Management
81 (3.226 %)Disaster Recovery
81 (3.226 %)Release Management
81 (3.226 %)Requirements Management
Programming Languages
11 (3.226 %)PL/SQL
11 (3.226 %)SQL
Qualifications
13 (9.677 %)CISSP
13 (9.677 %)CISM
22 (6.452 %)ITIL Certification
31 (3.226 %)Degree
Quality Assurance & Compliance
13 (9.677 %)SLA
21 (3.226 %)Sarbanes-Oxley
System Software
15 (16.13 %)Active Directory
Vendors
110 (32.26 %)Oracle
22 (6.452 %)Business Objects
22 (6.452 %)Microsoft
22 (6.452 %)Citrix
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