The table below looks at the statistics for Service Management skills in IT jobs advertised for the Middlesex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 36 38 26
Rank change year-on-year
+2 -12
Permanent jobs citing Service Management 4 11 27
As % of all permanent IT jobs located in Middlesex 1.43% 3.04% 5.48%
As % of the Processes & Methodologies category 1.74% 4.14% 6.91%
Number of salaries quoted 0 9 20
Average salary - £50,000 £47,500
Average salary % change year-on-year
- +5.26%
UK excluding London average salary £45,000 £47,500 £45,000
% change year-on-year
-5.26% +5.55%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Middlesex region.

Processes & Methodologies Category
Middlesex
Permanent IT job ads with a match in the
Processes & Methodologies category
230 266 391
As % of all permanent IT jobs located in Middlesex 82.44% 73.48% 79.31%
Number of salaries quoted 118 213 319
Average salary £47,500 £47,500 £48,500
Average salary % change year-on-year
- -2.06%
90% offered a salary of more than £34,000 £33,000 £35,000
10% offered a salary of more than £62,500 £72,000 £68,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Middlesex

Service Management
Salary Trend in Middlesex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Middlesex region.

Service Management Salary Trend in Middlesex

Service Management
Top 30 Related IT Skills in Middlesex

For the 6 months to 27 April 2015, IT jobs across the Middlesex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 9 (81.82%) ITIL
2 8 (72.73%) CRM
2 8 (72.73%) ITSM
3 7 (63.64%) Service Delivery
4 6 (54.55%) SaaS
4 6 (54.55%) Enterprise Software
4 6 (54.55%) Analytical Skills
4 6 (54.55%) Technical Architecture
4 6 (54.55%) SQL
5 3 (27.27%) SAP
6 2 (18.18%) Middleware
6 2 (18.18%) HP
6 2 (18.18%) SAP Basis
6 2 (18.18%) Billing
7 1 (9.09%) Telecoms
7 1 (9.09%) SAP CRM
7 1 (9.09%) SAP XI
7 1 (9.09%) Load Balancing
7 1 (9.09%) Problem Management
7 1 (9.09%) Performance Management
7 1 (9.09%) Product Management
7 1 (9.09%) HP Quality Center
7 1 (9.09%) Open Source
7 1 (9.09%) Cisco Certification
7 1 (9.09%) MS Office
7 1 (9.09%) MS Visio
7 1 (9.09%) LAN
7 1 (9.09%) WAN
7 1 (9.09%) SLA
7 1 (9.09%) Cisco

Service Management
Top Related IT Skills in Middlesex by Category

For the 6 months to 27 April 2015, IT jobs across the Middlesex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (9.09%) MS Office
1 1 (9.09%) MS Visio
Business Applications
1 1 (9.09%) SAP CRM
Cloud Services
1 6 (54.55%) SaaS
Communications & Networking
1 1 (9.09%) LAN
1 1 (9.09%) WAN
General
1 2 (18.18%) Billing
2 1 (9.09%) Telecoms
Job Titles
1 6 (54.55%) Consultant
2 5 (45.45%) Applications Consultant
3 2 (18.18%) Delivery Manager
3 2 (18.18%) SAP Basis Manager
3 2 (18.18%) SAP Manager
4 1 (9.09%) AWS Consultant
4 1 (9.09%) Network Engineer
Libraries, Frameworks & Software Standards
1 2 (18.18%) Middleware
1 2 (18.18%) SAP Basis
2 1 (9.09%) SAP XI
Miscellaneous
1 6 (54.55%) Enterprise Software
1 6 (54.55%) Analytical Skills
2 1 (9.09%) Open Source
Processes & Methodologies
1 9 (81.82%) ITIL
2 8 (72.73%) CRM
2 8 (72.73%) ITSM
3 7 (63.64%) Service Delivery
4 6 (54.55%) Technical Architecture
5 1 (9.09%) Load Balancing
5 1 (9.09%) Problem Management
5 1 (9.09%) Performance Management
5 1 (9.09%) Product Management
5 1 (9.09%) Continuous Improvement
5 1 (9.09%) Coaching
5 1 (9.09%) People Management
5 1 (9.09%) Change Management
Programming Languages
1 6 (54.55%) SQL
Qualifications
1 1 (9.09%) CCNP
1 1 (9.09%) CCNA
1 1 (9.09%) Cisco Certification
1 1 (9.09%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (9.09%) SLA
Systems Management
1 1 (9.09%) HP Quality Center
Vendors
1 3 (27.27%) SAP
2 2 (18.18%) HP
3 1 (9.09%) F5
3 1 (9.09%) Cisco
3 1 (9.09%) Microsoft