The table below looks at the statistics for Service Management skills in IT jobs advertised for the Middlesex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 38 36 20
Rank change year-on-year
-2 -16
Permanent jobs citing Service Management 5 2 25
As % of all permanent IT jobs located in Middlesex 1.68% 0.79% 6.76%
As % of the Processes & Methodologies category 2.25% 1.05% 8.56%
Number of salaries quoted 5 2 24
Average salary £43,000 £56,250 £65,000
Average salary % change year-on-year
-23.55% -13.46%
90% offered a salary of more than £40,000 £55,250 £31,900
10% offered a salary of more than £70,000 £57,250 £82,500
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Middlesex region.

Processes & Methodologies Category
Middlesex
Permanent IT job ads with a match in the
Processes & Methodologies category
222 191 292
As % of all permanent IT jobs located in Middlesex 74.75% 75.20% 78.92%
Number of salaries quoted 165 167 256
Average salary £50,000 £45,000 £50,000
Average salary % change year-on-year
+11.11% -10.00%
90% offered a salary of more than £32,500 £27,500 £32,500
10% offered a salary of more than £71,350 £75,000 £67,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Management
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Middlesex

Service Management
Salary Trend in Middlesex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Middlesex region.

Service Management Salary Trend in Middlesex

Service Management
Salary Histogram in Middlesex

This chart provides a salary histogram for IT jobs citing Service Management across the Middlesex region over the 3 months to 2 October 2014.

Service Management Salary Histogram in Middlesex

Service Management
Top 30 Related IT Skills in Middlesex

For the 6 months to 2 October 2014, IT jobs across the Middlesex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 6 (46.15%) Web Services
1 6 (46.15%) Microsoft
1 6 (46.15%) HP
2 5 (38.46%) ITIL
2 5 (38.46%) VMware
2 5 (38.46%) VMware Infrastructure
2 5 (38.46%) Amazon AWS
3 4 (30.77%) Product Management
3 4 (30.77%) Microsoft Azure
3 4 (30.77%) vCloud
3 4 (30.77%) OpenStack
3 4 (30.77%) Google Compute Engine
3 4 (30.77%) HP Helion
3 4 (30.77%) Google
3 4 (30.77%) VMware ESX
4 3 (23.08%) Service Delivery
4 3 (23.08%) Cisco
5 2 (15.38%) CCNA
5 2 (15.38%) Cisco Certification
5 2 (15.38%) MS Excel
5 2 (15.38%) SQL Server
5 2 (15.38%) Release Management
5 2 (15.38%) Project Management
5 2 (15.38%) Stakeholder Management
5 2 (15.38%) F5
6 1 (7.69%) Change Control
6 1 (7.69%) VMware ESXi
6 1 (7.69%) ITIL Foundation Certificate
6 1 (7.69%) SQL Server 2012
6 1 (7.69%) Windows Server 2012

Service Management
Top Related IT Skills in Middlesex by Category

For the 6 months to 2 October 2014, IT jobs across the Middlesex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (30.77%) OpenStack
2 1 (7.69%) WebLogic
2 1 (7.69%) IIS
2 1 (7.69%) Apache
2 1 (7.69%) Site Server
2 1 (7.69%) Blackberry Enterprise Server
Applications
1 2 (15.38%) MS Excel
2 1 (7.69%) MS Visio
2 1 (7.69%) MS Office
Cloud Services
1 5 (38.46%) Amazon AWS
2 4 (30.77%) Google Compute Engine
2 4 (30.77%) HP Helion
2 4 (30.77%) Microsoft Azure
Communications & Networking
1 1 (7.69%) LAN
1 1 (7.69%) WAN
1 1 (7.69%) SAN
1 1 (7.69%) Internet
Database & Business Intelligence
1 2 (15.38%) SQL Server
2 1 (7.69%) SQL Server 2012
General
1 1 (7.69%) Telecoms
1 1 (7.69%) Legal
Job Titles
1 4 (30.77%) Service Manager
1 4 (30.77%) Product Manager
1 4 (30.77%) Product Owner
2 3 (23.08%) Service Desk Manager
3 1 (7.69%) Technical Solutions Architect
3 1 (7.69%) Technical Design Consultant
3 1 (7.69%) Technical Design Architect
3 1 (7.69%) Technical Infrastructure Architect
3 1 (7.69%) Infrastructure Solutions Architect
3 1 (7.69%) Delivery Manager
3 1 (7.69%) Client Services Manager
3 1 (7.69%) Team Leader
3 1 (7.69%) Infrastructure Architect
3 1 (7.69%) Architect
3 1 (7.69%) Project Manager
3 1 (7.69%) Developer
3 1 (7.69%) Analyst
3 1 (7.69%) Technical Architect
3 1 (7.69%) Consultant
3 1 (7.69%) Network Engineer
Libraries, Frameworks & Software Standards
1 6 (46.15%) Web Services
2 1 (7.69%) XML
2 1 (7.69%) Ajax
2 1 (7.69%) SOAP
Miscellaneous
1 1 (7.69%) N-Tier
1 1 (7.69%) Blackberry
1 1 (7.69%) Mobile App
Operating Systems
1 1 (7.69%) Windows
1 1 (7.69%) Solaris
1 1 (7.69%) Linux
1 1 (7.69%) Windows Server 2003
1 1 (7.69%) Windows Server 2008
1 1 (7.69%) Red Hat Enterprise Linux
1 1 (7.69%) Windows Server 2012
Processes & Methodologies
1 5 (38.46%) ITIL
2 4 (30.77%) Product Management
3 3 (23.08%) Service Delivery
4 2 (15.38%) Project Management
4 2 (15.38%) Stakeholder Management
4 2 (15.38%) Release Management
5 1 (7.69%) Business Continuity
5 1 (7.69%) Information Security
5 1 (7.69%) TOGAF
5 1 (7.69%) Logistics
5 1 (7.69%) Statistical Analysis
5 1 (7.69%) Load Balancing
5 1 (7.69%) Problem Management
5 1 (7.69%) Change Control
5 1 (7.69%) Mobile Device Management
5 1 (7.69%) Change Management
5 1 (7.69%) Disaster Recovery
5 1 (7.69%) ITSM
5 1 (7.69%) Risk Management
Programming Languages
1 1 (7.69%) Java
1 1 (7.69%) PHP
1 1 (7.69%) SQL
1 1 (7.69%) PHP5
Qualifications
1 2 (15.38%) CCNA
1 2 (15.38%) Cisco Certification
2 1 (7.69%) Microsoft Certification
2 1 (7.69%) Sun Certification
2 1 (7.69%) Degree
2 1 (7.69%) ITIL Foundation Certificate
2 1 (7.69%) MCSD
2 1 (7.69%) MCSE
2 1 (7.69%) CCNP
Quality Assurance & Compliance
1 1 (7.69%) SLA
1 1 (7.69%) ISO/IEC 27001
System Software
1 5 (38.46%) VMware Infrastructure
2 4 (30.77%) VMware ESX
2 4 (30.77%) vCloud
3 1 (7.69%) VMware ESXi
Systems Management
1 1 (7.69%) NetBackup
Vendors
1 6 (46.15%) Microsoft
1 6 (46.15%) HP
2 5 (38.46%) VMware
3 4 (30.77%) Google
4 3 (23.08%) Cisco
5 2 (15.38%) F5
6 1 (7.69%) EMC
6 1 (7.69%) Juniper
6 1 (7.69%) NetApp
6 1 (7.69%) Red Hat
6 1 (7.69%) Symantec
6 1 (7.69%) Sun
6 1 (7.69%) Oracle
6 1 (7.69%) Business Objects