The first table below looks at the demand for Service Management skills in IT jobs advertised for the Middlesex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Middlesex region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 35 28 50
Rank change year-on-year
-7 +22
Permanent jobs citing Service Management 13 25 14
As % of all permanent IT jobs located in Middlesex 3.54% 5.18% 2.69%
As % of the Processes & Methodologies category 4.85% 6.70% 3.42%
Number of salaries quoted 11 19 12
Average salary £42,500 £45,000 £57,500
Average salary % change year-on-year
-5.55% -21.73%
90% offered a salary of more than £22,500 £37,500 £32,500
10% offered a salary of more than £65,000 £72,500 £70,000
UK excluding London average salary £46,500 £45,000 £45,000
% change year-on-year
+3.33% -
Processes & Methodologies Category
Middlesex
Permanent IT job ads with a match in the
Processes & Methodologies category
268 373 409
As % of all permanent IT jobs located in Middlesex 73.02% 77.23% 78.50%
Number of salaries quoted 215 304 337
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £31,900 £37,000 £32,500
10% offered a salary of more than £67,500 £66,500 £72,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
South East

Service Management
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Middlesex

Service Management
Salary Trend in Middlesex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Middlesex region.

Service Management Salary Trend in Middlesex

Service Management
Salary Histogram in Middlesex

This chart provides a salary histogram for IT jobs citing Service Management across the Middlesex region over the 3 months to 18 April 2014.

Service Management Salary Histogram in Middlesex

Service Management
Top 30 Related IT Skills in Middlesex

For the 6 months to 18 April 2014, IT jobs across the Middlesex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 14 (77.78%) ITIL
2 5 (27.78%) Service Delivery
3 4 (22.22%) ITSM
3 4 (22.22%) Windows
3 4 (22.22%) MS Excel
3 4 (22.22%) LAN
3 4 (22.22%) SLA
3 4 (22.22%) Cisco
4 3 (16.67%) Oracle
4 3 (16.67%) SQL Server
4 3 (16.67%) Juniper
4 3 (16.67%) Telecoms
4 3 (16.67%) Hyper-V
4 3 (16.67%) Windows Server 2008
5 2 (11.11%) VMware Infrastructure
5 2 (11.11%) Release Management
5 2 (11.11%) Root Cause Analysis
5 2 (11.11%) Capacity Management
5 2 (11.11%) Wireless
5 2 (11.11%) IPsec
5 2 (11.11%) VMware
5 2 (11.11%) Logistics
5 2 (11.11%) Brocade
5 2 (11.11%) Degree
5 2 (11.11%) Cisco Certification
5 2 (11.11%) MPLS
5 2 (11.11%) SQL
5 2 (11.11%) MS Project
5 2 (11.11%) Web Services
5 2 (11.11%) Solaris

Service Management
Top Related IT Skills in Middlesex by Category

For the 6 months to 18 April 2014, IT jobs across the Middlesex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.56%) Tomcat
1 1 (5.56%) WebLogic
1 1 (5.56%) iPlanet
Applications
1 4 (22.22%) MS Excel
2 2 (11.11%) MS Project
3 1 (5.56%) Spreadsheet
Cloud Services
1 1 (5.56%) Amazon AWS
Communications & Networking
1 4 (22.22%) LAN
2 2 (11.11%) Wireless
2 2 (11.11%) IPsec
2 2 (11.11%) MPLS
2 2 (11.11%) VoIP
2 2 (11.11%) WLAN
2 2 (11.11%) WAN
2 2 (11.11%) SNMP
2 2 (11.11%) VPN
3 1 (5.56%) Firewall
3 1 (5.56%) DMZ
Database & Business Intelligence
1 3 (16.67%) SQL Server
2 1 (5.56%) MySQL
General
1 3 (16.67%) Telecoms
2 1 (5.56%) Marketing
Job Titles
1 5 (27.78%) Team Leader
2 3 (16.67%) Service Desk Team Leader
3 2 (11.11%) Service Manager
3 2 (11.11%) Project Coordinator
3 2 (11.11%) Network Team Leader
3 2 (11.11%) Coordinator
3 2 (11.11%) Junior
3 2 (11.11%) Graduate
4 1 (5.56%) Software Engineer
4 1 (5.56%) Analyst
4 1 (5.56%) Consultant
4 1 (5.56%) Solutions Architect
4 1 (5.56%) Senior Manager
4 1 (5.56%) Applications Support
4 1 (5.56%) Security Consultant
4 1 (5.56%) Architect
4 1 (5.56%) Project Manager
4 1 (5.56%) Senior Service Manager
4 1 (5.56%) Change Management Analyst
4 1 (5.56%) Senior Software Engineer
Libraries, Frameworks & Software Standards
1 2 (11.11%) Web Services
2 1 (5.56%) CGI
2 1 (5.56%) XML
2 1 (5.56%) SOAP
2 1 (5.56%) JSON
2 1 (5.56%) Core Animation
2 1 (5.56%) REST
Miscellaneous
1 1 (5.56%) Management Information System
1 1 (5.56%) Animation
1 1 (5.56%) Blog
1 1 (5.56%) CESG
1 1 (5.56%) Mobile App
1 1 (5.56%) Enterprise Storage
1 1 (5.56%) Digital Media
Operating Systems
1 4 (22.22%) Windows
2 3 (16.67%) Windows Server 2008
3 2 (11.11%) Solaris
3 2 (11.11%) Linux
4 1 (5.56%) UNIX
4 1 (5.56%) AIX
4 1 (5.56%) Android
4 1 (5.56%) Red Hat Enterprise Linux
4 1 (5.56%) Apple iOS
Processes & Methodologies
1 14 (77.78%) ITIL
2 5 (27.78%) Service Delivery
3 4 (22.22%) ITSM
4 2 (11.11%) Release Management
4 2 (11.11%) Root Cause Analysis
4 2 (11.11%) Capacity Management
4 2 (11.11%) Logistics
5 1 (5.56%) E-Commerce
5 1 (5.56%) ETL
5 1 (5.56%) Identity Management
5 1 (5.56%) Security Management
5 1 (5.56%) Change Management
5 1 (5.56%) Disaster Recovery
5 1 (5.56%) Enterprise Architecture
5 1 (5.56%) IT Governance
5 1 (5.56%) Supplier Management
5 1 (5.56%) Software Engineering
5 1 (5.56%) Business Continuity
5 1 (5.56%) Information Security
5 1 (5.56%) Risk Management
Programming Languages
1 2 (11.11%) SQL
Qualifications
1 2 (11.11%) Degree
1 2 (11.11%) Cisco Certification
1 2 (11.11%) CCIE
1 2 (11.11%) CCNP
2 1 (5.56%) CISSP
2 1 (5.56%) CISA
2 1 (5.56%) CISM
2 1 (5.56%) ITIL Certification
2 1 (5.56%) Security+ Certification
2 1 (5.56%) CEH
Quality Assurance & Compliance
1 4 (22.22%) SLA
2 1 (5.56%) Sarbanes-Oxley
2 1 (5.56%) COBIT
2 1 (5.56%) ISO/IEC 27001
System Software
1 3 (16.67%) Hyper-V
2 2 (11.11%) VMware Infrastructure
3 1 (5.56%) XenApp
3 1 (5.56%) XenDesktop
3 1 (5.56%) VMware ESXi
Systems Management
1 1 (5.56%) Nessus
Vendors
1 4 (22.22%) Cisco
2 3 (16.67%) Oracle
2 3 (16.67%) Juniper
3 2 (11.11%) VMware
3 2 (11.11%) Brocade
3 2 (11.11%) IBM
4 1 (5.56%) Cognos
4 1 (5.56%) HP
4 1 (5.56%) Citrix
4 1 (5.56%) Microsoft
4 1 (5.56%) Adobe
4 1 (5.56%) JBoss
4 1 (5.56%) SAP
4 1 (5.56%) Sybase
4 1 (5.56%) Remedy
4 1 (5.56%) Informatica
4 1 (5.56%) NetApp
4 1 (5.56%) Red Hat
4 1 (5.56%) CheckPoint
4 1 (5.56%) webMethods