The table below looks at the statistics for Service Management skills in IT jobs advertised for the Middlesex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 37 44 23
Rank change year-on-year
+7 -21
Permanent jobs citing Service Management 6 5 23
As % of all permanent IT jobs located in Middlesex 1.80% 1.35% 6.59%
As % of the Processes & Methodologies category 2.71% 1.79% 8.07%
Number of salaries quoted 6 4 18
Average salary £47,500 £60,000 £62,500
Average salary % change year-on-year
-20.83% -4.00%
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Middlesex region.

Processes & Methodologies Category
Middlesex
Permanent IT job ads with a match in the
Processes & Methodologies category
221 280 285
As % of all permanent IT jobs located in Middlesex 66.37% 75.68% 81.66%
Number of salaries quoted 138 235 252
Average salary £47,500 £55,000 £50,000
Average salary % change year-on-year
-13.63% +10.00%
90% offered a salary of more than £32,500 £29,500 £32,500
10% offered a salary of more than £67,500 £70,000 £70,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Middlesex

Service Management
Salary Trend in Middlesex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Middlesex region.

Service Management Salary Trend in Middlesex

Service Management
Top 30 Related IT Skills in Middlesex

For the 6 months to 17 December 2014, IT jobs across the Middlesex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 9 (81.82%) ITIL
2 7 (63.64%) Service Delivery
3 6 (54.55%) SQL
3 6 (54.55%) CRM
3 6 (54.55%) ITSM
3 6 (54.55%) Technical Architecture
3 6 (54.55%) SaaS
3 6 (54.55%) Enterprise Software
3 6 (54.55%) Analytical Skills
4 2 (18.18%) Cisco
4 2 (18.18%) Microsoft
4 2 (18.18%) CCNA
4 2 (18.18%) Cisco Certification
4 2 (18.18%) Project Management
4 2 (18.18%) Release Management
5 1 (9.09%) Oracle
5 1 (9.09%) SQL Server
5 1 (9.09%) WebLogic
5 1 (9.09%) IIS
5 1 (9.09%) MS Office
5 1 (9.09%) Web Services
5 1 (9.09%) MCSD
5 1 (9.09%) Windows
5 1 (9.09%) Solaris
5 1 (9.09%) Linux
5 1 (9.09%) MCSE
5 1 (9.09%) Apache
5 1 (9.09%) MS Excel
5 1 (9.09%) N-Tier
5 1 (9.09%) MS Visio

Service Management
Top Related IT Skills in Middlesex by Category

For the 6 months to 17 December 2014, IT jobs across the Middlesex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (9.09%) Site Server
1 1 (9.09%) WebLogic
1 1 (9.09%) IIS
1 1 (9.09%) Apache
Applications
1 1 (9.09%) MS Visio
1 1 (9.09%) MS Office
1 1 (9.09%) MS Excel
Cloud Services
1 6 (54.55%) SaaS
2 1 (9.09%) Amazon AWS
Communications & Networking
1 1 (9.09%) Internet
1 1 (9.09%) LAN
1 1 (9.09%) WAN
Database & Business Intelligence
1 1 (9.09%) SQL Server
Job Titles
1 7 (63.64%) Consultant
2 5 (45.45%) Applications Consultant
3 3 (27.27%) Service Manager
4 2 (18.18%) Service Desk Manager
5 1 (9.09%) Architect
5 1 (9.09%) Project Manager
5 1 (9.09%) Technical Architect
5 1 (9.09%) Network Engineer
5 1 (9.09%) Solutions Architect
5 1 (9.09%) Delivery Project Manager
5 1 (9.09%) Technical Design Consultant
5 1 (9.09%) Technical Design Architect
5 1 (9.09%) Technical Infrastructure Architect
5 1 (9.09%) Infrastructure Solutions Architect
5 1 (9.09%) Technical Consultant
5 1 (9.09%) Services Delivery Manager
5 1 (9.09%) Technical Solutions Architect
5 1 (9.09%) Team Leader
5 1 (9.09%) Infrastructure Architect
5 1 (9.09%) Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (9.09%) Web Services
Miscellaneous
1 6 (54.55%) Enterprise Software
1 6 (54.55%) Analytical Skills
2 1 (9.09%) N-Tier
Operating Systems
1 1 (9.09%) Windows Server 2003
1 1 (9.09%) Windows
1 1 (9.09%) Solaris
1 1 (9.09%) Linux
1 1 (9.09%) Windows Server 2008
1 1 (9.09%) Red Hat Enterprise Linux
1 1 (9.09%) Windows Server 2012
Processes & Methodologies
1 9 (81.82%) ITIL
2 7 (63.64%) Service Delivery
3 6 (54.55%) ITSM
3 6 (54.55%) Technical Architecture
3 6 (54.55%) CRM
4 2 (18.18%) Release Management
4 2 (18.18%) Project Management
5 1 (9.09%) Change Management
5 1 (9.09%) Load Balancing
5 1 (9.09%) Problem Management
Programming Languages
1 6 (54.55%) SQL
Qualifications
1 2 (18.18%) CCNA
1 2 (18.18%) Cisco Certification
2 1 (9.09%) Microsoft Certification
2 1 (9.09%) Sun Certification
2 1 (9.09%) CCNP
2 1 (9.09%) MCSD
2 1 (9.09%) MCSE
2 1 (9.09%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 1 (9.09%) VMware Infrastructure
Vendors
1 2 (18.18%) Cisco
1 2 (18.18%) Microsoft
2 1 (9.09%) Red Hat
2 1 (9.09%) Sun
2 1 (9.09%) Oracle
2 1 (9.09%) F5
2 1 (9.09%) HP
2 1 (9.09%) VMware