1st Line Support Analyst Jobs in the Midlands

First Line Support Analyst
England > Midlands

The median First Line Support Analyst salary in the Midlands is £26,500 per year according to job vacancies posted during the 6 months to 14 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 311 301 343
Rank change year-on-year -10 +42 -83
Permanent jobs requiring a 1st Line Support Analyst 4 19 17
As % of all permanent jobs advertised in the Midlands 0.034% 0.21% 0.16%
As % of the Job Titles category 0.036% 0.23% 0.16%
Number of salaries quoted 3 19 14
10th Percentile £25,550 £20,050 £20,000
25th Percentile £25,625 £21,875 £20,188
Median annual salary (50th Percentile) £26,500 £25,000 £22,250
Median % change year-on-year +6.00% +12.36% +14.10%
75th Percentile £28,250 £27,625 £23,938
90th Percentile £28,850 £28,900 £24,675
England median annual salary £25,500 £26,000 £25,000
% change year-on-year -1.92% +4.00% +13.64%

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,203 8,240 10,398
% of permanent jobs with a recognized job title 94.33% 89.64% 95.09%
Number of salaries quoted 8,322 4,631 7,055
10th Percentile £26,250 £28,750 £27,500
25th Percentile £33,750 £37,500 £37,000
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +11.11%
75th Percentile £60,748 £67,500 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

1st Line Support Analyst
Job Vacancy Trend in the Midlands

Job postings that featured 1st Line Support Analyst in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for 1st Line Support Analyst in the Midlands

1st Line Support Analyst
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing 1st Line Support Analyst in the Midlands.

Salary trend for 1st Line Support Analyst in the Midlands

1st Line Support Analyst
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the Midlands region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -2 2 £27,500 +11.11% 1
East Midlands -24 2 £26,000 -1.89%
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 24 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 14 May 2024, 1st Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring 1st Line Support Analyst in the job title.

1 2 (50.00%) Retail
2 1 (25.00%) JIRA
2 1 (25.00%) Windows 7
2 1 (25.00%) Crystal Reports
2 1 (25.00%) Microsoft Office
2 1 (25.00%) SAP
2 1 (25.00%) Windows
2 1 (25.00%) VPN
2 1 (25.00%) Microsoft
2 1 (25.00%) Sage
2 1 (25.00%) Quality Management
2 1 (25.00%) Service Delivery
2 1 (25.00%) Finance
2 1 (25.00%) Law
2 1 (25.00%) Games
2 1 (25.00%) Sage X3
2 1 (25.00%) Driving Licence
2 1 (25.00%) Fintech
2 1 (25.00%) Customer Requirements
2 1 (25.00%) Self-Motivation
2 1 (25.00%) Public Sector
2 1 (25.00%) Inclusion and Diversity
2 1 (25.00%) Team-Oriented Environment
2 1 (25.00%) Customer Service

1st Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) Microsoft Office
Business Applications
1 1 (25.00%) Sage X3
Communications & Networking
1 1 (25.00%) VPN
Database & Business Intelligence
1 1 (25.00%) Crystal Reports
Development Applications
1 1 (25.00%) JIRA
General
1 2 (50.00%) Retail
2 1 (25.00%) Finance
2 1 (25.00%) Games
2 1 (25.00%) Inclusion and Diversity
2 1 (25.00%) Law
2 1 (25.00%) Public Sector
Miscellaneous
1 1 (25.00%) Driving Licence
1 1 (25.00%) Self-Motivation
1 1 (25.00%) Team-Oriented Environment
Operating Systems
1 1 (25.00%) Windows
1 1 (25.00%) Windows 7
Processes & Methodologies
1 1 (25.00%) Customer Requirements
1 1 (25.00%) Customer Service
1 1 (25.00%) Fintech
1 1 (25.00%) Quality Management
1 1 (25.00%) Service Delivery
Vendors
1 1 (25.00%) Microsoft
1 1 (25.00%) Sage
1 1 (25.00%) SAP