The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 17 23 24
Rank change year-on-year
+6 +1
Permanent jobs citing Service Delivery 3 13 12
As % of all permanent IT jobs located in the Midlands 2.42% 4.81% 6.59%
As % of the Processes & Methodologies category 2.83% 6.74% 10.34%
Number of salaries quoted 3 13 10
Average salary £55,000 £50,000 £60,000
Average salary % change year-on-year
+10.00% -16.66%
90% offered a salary of more than £47,000 £40,000 £58,700
10% offered a salary of more than £63,000 £62,500 £100,000
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
106 193 116
As % of all permanent IT jobs located in the Midlands 85.48% 71.48% 63.74%
Number of salaries quoted 54 141 82
Average salary £47,500 £45,000 £60,000
Average salary % change year-on-year
+5.55% -25.00%
90% offered a salary of more than £35,500 £37,500 £37,500
10% offered a salary of more than £65,000 £75,000 £72,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the Midlands

Service Delivery
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Midlands region.

Service Delivery Salary Trend in the Midlands

Service Delivery
Salary Histogram in the Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the Midlands region over the 3 months to 27 August 2014.

Service Delivery Salary Histogram in the Midlands

Service Delivery
Top 19 Related IT Skills in the Midlands

For the 6 months to 27 August 2014, IT jobs across the Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 9 (90.00%) ITIL
2 5 (50.00%) Service Management
2 5 (50.00%) ITSM
2 5 (50.00%) SLA
3 4 (40.00%) ITIL Certification
3 4 (40.00%) Finance
3 4 (40.00%) Customer Engagement
4 3 (30.00%) Infrastructure Management
5 1 (10.00%) Performance Tuning
5 1 (10.00%) ITIL V3
5 1 (10.00%) ITIL V2
5 1 (10.00%) Continuous Improvement
5 1 (10.00%) Capacity Management
5 1 (10.00%) Clustering
5 1 (10.00%) Change Management
5 1 (10.00%) Cognizant
5 1 (10.00%) BusinessObjects
5 1 (10.00%) Business Objects
5 1 (10.00%) SAP

Service Delivery
Top Related IT Skills in the Midlands by Category

For the 6 months to 27 August 2014, IT jobs across the Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Database & Business Intelligence
1 1 (10.00%) BusinessObjects
General
1 4 (40.00%) Finance
Job Titles
1 7 (70.00%) Service Manager
2 6 (60.00%) Delivery Manager
2 6 (60.00%) Services Delivery Manager
3 1 (10.00%) SAP Administrator
3 1 (10.00%) Service Design Architect
3 1 (10.00%) Change Manager
3 1 (10.00%) Architect
3 1 (10.00%) Administrator
3 1 (10.00%) Operations Manager
Miscellaneous
1 1 (10.00%) Clustering
Processes & Methodologies
1 9 (90.00%) ITIL
2 5 (50.00%) Service Management
2 5 (50.00%) ITSM
3 4 (40.00%) Customer Engagement
4 3 (30.00%) Infrastructure Management
5 1 (10.00%) Performance Tuning
5 1 (10.00%) Change Management
5 1 (10.00%) ITIL V3
5 1 (10.00%) ITIL V2
5 1 (10.00%) Continuous Improvement
5 1 (10.00%) Capacity Management
Qualifications
1 4 (40.00%) ITIL Certification
Quality Assurance & Compliance
1 5 (50.00%) SLA
Vendors
1 1 (10.00%) Business Objects
1 1 (10.00%) SAP
1 1 (10.00%) Cognizant