The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 17 24 7
Rank change year-on-year
+7 -17
Permanent jobs citing Service Delivery 2 5 29
As % of all permanent IT jobs located in the Midlands 2.02% 2.76% 13.81%
As % of the Processes & Methodologies category 2.50% 3.85% 17.79%
Number of salaries quoted 2 2 19
Average salary £60,000 £43,250 £50,000
Average salary % change year-on-year
+38.72% -13.50%
90% offered a salary of more than £52,000 £41,850 £49,000
10% offered a salary of more than £68,000 £44,650 £72,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
80 130 163
As % of all permanent IT jobs located in the Midlands 80.81% 71.82% 77.62%
Number of salaries quoted 59 98 100
Average salary £55,000 £45,000 £50,000
Average salary % change year-on-year
+22.22% -10.00%
90% offered a salary of more than £37,500 £32,000 £35,000
10% offered a salary of more than £67,500 £75,000 £60,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the Midlands

Service Delivery
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Midlands region.

Service Delivery Salary Trend in the Midlands

Service Delivery
Salary Histogram in the Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the Midlands region over the 3 months to 27 April 2015.

Service Delivery Salary Histogram in the Midlands

Service Delivery
Top 17 Related IT Skills in the Midlands

For the 6 months to 27 April 2015, IT jobs across the Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 10 (76.92%) Continuous Improvement
2 9 (69.23%) ITIL
3 8 (61.54%) Document Management
4 2 (15.38%) MS PowerPoint
4 2 (15.38%) OpenUP
4 2 (15.38%) PRINCE2
4 2 (15.38%) MS Excel
4 2 (15.38%) Microsoft
4 2 (15.38%) Project Management
4 2 (15.38%) Service Management
5 1 (7.69%) ITIL Certification
5 1 (7.69%) SLA
5 1 (7.69%) Oracle
5 1 (7.69%) Finance
5 1 (7.69%) Coaching
5 1 (7.69%) Problem Management
5 1 (7.69%) Supplier Management

Service Delivery
Top Related IT Skills in the Midlands by Category

For the 6 months to 27 April 2015, IT jobs across the Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 2 (15.38%) MS Excel
1 2 (15.38%) MS PowerPoint
General
1 1 (7.69%) Finance
Job Titles
1 10 (76.92%) Service Manager
2 9 (69.23%) Operations Manager
2 9 (69.23%) Services Delivery Manager
2 9 (69.23%) Delivery Manager
2 9 (69.23%) Service Operations Manager
3 8 (61.54%) ITIL Manager
4 2 (15.38%) Operations Director
5 1 (7.69%) Head of Service Management
5 1 (7.69%) Technical Delivery Manager
5 1 (7.69%) Technical Manager
5 1 (7.69%) Technical Services Manager
Processes & Methodologies
1 10 (76.92%) Continuous Improvement
2 9 (69.23%) ITIL
3 8 (61.54%) Document Management
4 2 (15.38%) PRINCE2
4 2 (15.38%) Project Management
4 2 (15.38%) Service Management
4 2 (15.38%) OpenUP
5 1 (7.69%) Supplier Management
5 1 (7.69%) Problem Management
5 1 (7.69%) Coaching
Qualifications
1 1 (7.69%) ITIL Certification
Quality Assurance & Compliance
1 1 (7.69%) SLA
Vendors
1 2 (15.38%) Microsoft
2 1 (7.69%) Oracle