The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Services Delivery
Rank 33 26 16
Rank change year-on-year
-7 -10
Permanent jobs citing Service Delivery 5 4 17
As % of all permanent IT jobs located in the Midlands 2.94% 2.12% 9.14%
As % of the Processes & Methodologies category 3.70% 2.80% 11.72%
Number of salaries quoted 5 0 13
Average salary £40,000 - £50,000
UK excluding London average salary £45,000 £41,000 £42,500
% change year-on-year
+9.75% -3.52%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
135 143 145
As % of all permanent IT jobs located in the Midlands 79.41% 75.66% 77.96%
Number of salaries quoted 81 98 80
Average salary £40,000 £55,000 £47,500
Average salary % change year-on-year
-27.27% +15.78%
90% offered a salary of more than £30,000 £35,000 £29,400
10% offered a salary of more than £60,000 £75,000 £90,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the Midlands

Service Delivery
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Midlands region.

Service Delivery Salary Trend in the Midlands

Service Delivery
Salary Histogram in the Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the Midlands region over the 3 months to 27 February 2015.

Service Delivery Salary Histogram in the Midlands

Service Delivery
Top 13 Related IT Skills in the Midlands

For the 6 months to 27 February 2015, IT jobs across the Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 10 (76.92%) Continuous Improvement
2 8 (61.54%) Document Management
2 8 (61.54%) ITIL
3 3 (23.08%) Service Management
4 2 (15.38%) Oracle
4 2 (15.38%) Finance
4 2 (15.38%) PRINCE2
4 2 (15.38%) MS Excel
4 2 (15.38%) Microsoft
4 2 (15.38%) Project Management
4 2 (15.38%) MS PowerPoint
4 2 (15.38%) Problem Management
4 2 (15.38%) OpenUP

Service Delivery
Top Related IT Skills in the Midlands by Category

For the 6 months to 27 February 2015, IT jobs across the Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 2 (15.38%) MS Excel
1 2 (15.38%) MS PowerPoint
General
1 2 (15.38%) Finance
Job Titles
1 10 (76.92%) Services Delivery Manager
1 10 (76.92%) Service Manager
1 10 (76.92%) Delivery Manager
2 8 (61.54%) ITIL Manager
2 8 (61.54%) Operations Manager
2 8 (61.54%) Service Operations Manager
3 2 (15.38%) Technical Delivery Manager
3 2 (15.38%) Operations Director
3 2 (15.38%) Technical Services Manager
3 2 (15.38%) Technical Manager
4 1 (7.69%) Head of Service Management
Processes & Methodologies
1 10 (76.92%) Continuous Improvement
2 8 (61.54%) ITIL
2 8 (61.54%) Document Management
3 3 (23.08%) Service Management
4 2 (15.38%) Problem Management
4 2 (15.38%) OpenUP
4 2 (15.38%) PRINCE2
4 2 (15.38%) Project Management
Vendors
1 2 (15.38%) Oracle
1 2 (15.38%) Microsoft