The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Midlands region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 26 8 32
Rank change year-on-year
-18 +24
Permanent jobs citing Service Delivery 5 29 4
As % of all permanent IT jobs located in the Midlands 2.62% 13.74% 1.45%
As % of the Processes & Methodologies category 3.65% 18.13% 2.22%
Number of salaries quoted 2 19 4
Average salary £43,250 £50,000 £56,250
Average salary % change year-on-year
-13.50% -11.11%
90% offered a salary of more than £41,850 £49,000 £35,500
10% offered a salary of more than £44,650 £72,000 £70,000
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
137 160 180
As % of all permanent IT jobs located in the Midlands 71.73% 75.83% 65.45%
Number of salaries quoted 102 98 126
Average salary £45,000 £50,000 £45,000
Average salary % change year-on-year
-10.00% +11.11%
90% offered a salary of more than £32,000 £35,000 £30,000
10% offered a salary of more than £75,000 £70,000 £75,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Delivery
England

Service Delivery
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the Midlands

Service Delivery
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Midlands region.

Service Delivery Salary Trend in the Midlands

Service Delivery
Top 30 Related IT Skills in the Midlands

For the 6 months to 18 April 2014, IT jobs across the Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 8 (88.89%) ITIL
2 5 (55.56%) SLA
2 5 (55.56%) Continuous Improvement
3 4 (44.44%) Logistics
3 4 (44.44%) Supplier Management
3 4 (44.44%) eTOM
3 4 (44.44%) TickIT
3 4 (44.44%) CMMI
3 4 (44.44%) Business Transformation
4 2 (22.22%) Finance
4 2 (22.22%) ITIL Certification
4 2 (22.22%) Service Management
4 2 (22.22%) ITIL V3
4 2 (22.22%) ITIL V2
5 1 (11.11%) Capacity Management
5 1 (11.11%) Retail
5 1 (11.11%) Fujitsu
5 1 (11.11%) Time Management
5 1 (11.11%) SC Cleared
5 1 (11.11%) Security Cleared
5 1 (11.11%) Customer Engagement
5 1 (11.11%) Cognizant
5 1 (11.11%) BusinessObjects
5 1 (11.11%) Business Objects
5 1 (11.11%) SAP
5 1 (11.11%) Clustering
5 1 (11.11%) Change Management
5 1 (11.11%) ITSM
5 1 (11.11%) Telecoms
5 1 (11.11%) Infrastructure Management

Service Delivery
Top Related IT Skills in the Midlands by Category

For the 6 months to 18 April 2014, IT jobs across the Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Database & Business Intelligence
1 1 (11.11%) BusinessObjects
General
1 2 (22.22%) Finance
2 1 (11.11%) Retail
2 1 (11.11%) Telecoms
Job Titles
1 4 (44.44%) Relationships Manager
1 4 (44.44%) Supplier Relationship Manager
2 2 (22.22%) Services Delivery Manager
2 2 (22.22%) Service Manager
2 2 (22.22%) Delivery Manager
3 1 (11.11%) SAP Administrator
3 1 (11.11%) Architect
3 1 (11.11%) Administrator
3 1 (11.11%) Change Manager
Miscellaneous
1 1 (11.11%) Clustering
Processes & Methodologies
1 8 (88.89%) ITIL
2 5 (55.56%) Continuous Improvement
3 4 (44.44%) Logistics
3 4 (44.44%) Supplier Management
3 4 (44.44%) eTOM
3 4 (44.44%) CMMI
3 4 (44.44%) Business Transformation
4 2 (22.22%) Service Management
4 2 (22.22%) ITIL V3
4 2 (22.22%) ITIL V2
5 1 (11.11%) Capacity Management
5 1 (11.11%) Time Management
5 1 (11.11%) Customer Engagement
5 1 (11.11%) Change Management
5 1 (11.11%) ITSM
5 1 (11.11%) Infrastructure Management
5 1 (11.11%) Performance Tuning
Qualifications
1 2 (22.22%) ITIL Certification
2 1 (11.11%) SC Cleared
2 1 (11.11%) Security Cleared
Quality Assurance & Compliance
1 5 (55.56%) SLA
2 4 (44.44%) TickIT
Vendors
1 1 (11.11%) Fujitsu
1 1 (11.11%) Cognizant
1 1 (11.11%) Business Objects
1 1 (11.11%) SAP