Midlands 3rd Line Support Jobs

This section looks at the demand for the 3rd Line Support role in IT jobs within the Midlands region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

Third Line Support
Location Abingdon Andover Aylesbury Banbury Basingstoke Bath Batley Bedford Bedfordshire Belfast Berkshire Birmingham Blackpool Bracknell Bridgend Bristol Bromley Buckinghamshire Bury St Edmunds Camberley Cambridge Cambridgeshire Canary Wharf Cannock Cardiff Carlisle Chatham Chelmsford Cheltenham Cheshire Chester Cirencester City of London Corsham County Antrim Coventry Crawley Crewe Croydon Cumbria Daresbury Dartford Derby Derbyshire Devon Docklands, London Doncaster Dorking East Grinstead East Midlands East of England Edgware Egham England Epsom Essex Exeter Fareham Farnborough Glasgow Gloucester Gloucestershire Guildford Halifax Hammersmith Hampshire Harrogate Harrow Haywards Heath Hemel Hempstead Herefordshire Hertfordshire High Wycombe Hounslow Kent Lancashire Leeds Leicester Leicestershire Lincoln Lincolnshire Liverpool London Maidenhead Manchester Mansfield Merseyside Middlesex Midlands Milton Keynes Newbury Newmarket Norfolk North East North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Perth and Kinross Pontefract Preston Reading Romford Romsey Rotherham Runcorn Scotland Scunthorpe Sheffield Slough Solihull Somerset South Coast South East South Wales South West South Yorkshire St Helens Staffordshire Staines Stevenage Stirling Suffolk Sunbury-on-Thames Surrey Swindon Tadworth Thatcham UK Uxbridge Wakefield Wales Warrington Watford West Midlands West Sussex West Yorkshire Wetherby Weybridge Wiltshire Woking Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	77	99
Rank change on same period last year	+22
Matching permanent IT job ads	4	2
As % of all UK permanent IT job ads sampled	0.002 %	0.001 %
As % of the category below	0.348 %	0.102 %
Salaries quoted	4	2
Average minimum salary	£28,250	£37,500
Average salary	£31,000	£38,750
% change on same period last year	-20.00 %
Average maximum salary	£33,750	£40,000
UK excluding London average salary	£32,785	£31,891
% change on same period last year	+2.80 %
Job Titles Midlands
Matching permanent IT job ads	1149	1962
As % of all UK permanent IT job ads sampled	0.607 %	0.803 %
Salaries quoted	834	1507
Average minimum salary	£43,286	£42,737
Average salary	£49,210	£50,377
% change on same period last year	-2.31 %
Average maximum salary	£55,133	£58,017
UK excluding London average salary	£38,197	£39,483
% change on same period last year	-3.25 %
3rd Line Support England

3rd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 3rd Line Support across the Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Midlands region.

3rd Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 3rd Line Support across the Midlands region over the 3 months to 25 July 2008.

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 6 (75.00 %) Microsoft Certification 2 5 (62.50 %) Microsoft 2 5 (62.50 %) Active Directory 2 5 (62.50 %) Firewall 3 4 (50.00 %) Cisco 3 4 (50.00 %) MCSE 4 3 (37.50 %) MS Exchange 4 3 (37.50 %) VPN 4 3 (37.50 %) MCP 4 3 (37.50 %) Windows 4 3 (37.50 %) MPLS 4 3 (37.50 %) VLAN 4 3 (37.50 %) Exchange Server 2003 4 3 (37.50 %) Internet 4 3 (37.50 %) Network Security

5 2 (25.00 %) Cisco PIX 5 2 (25.00 %) Exchange Server 2007 5 2 (25.00 %) CheckPoint 5 2 (25.00 %) Citrix 5 2 (25.00 %) Cisco Certification 5 2 (25.00 %) CCNP 5 2 (25.00 %) WAN 5 2 (25.00 %) LAN 6 1 (12.50 %) VoIP 6 1 (12.50 %) LDAP 6 1 (12.50 %) MS Excel 6 1 (12.50 %) SharePoint 6 1 (12.50 %) Linux 6 1 (12.50 %) Windows 2000 6 1 (12.50 %) UNIX

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Development 1 1 (12.50 %) ASP	Application Platforms 1 3 (37.50 %) MS Exchange 1 3 (37.50 %) Exchange Server 2003 2 2 (25.00 %) Exchange Server 2007 3 1 (12.50 %) IIS 3 1 (12.50 %) SharePoint
Applications 1 1 (12.50 %) MS Excel	Communications & Networking 1 5 (62.50 %) Firewall 2 3 (37.50 %) VLAN 2 3 (37.50 %) Network Security 2 3 (37.50 %) VPN 2 3 (37.50 %) Internet 2 3 (37.50 %) MPLS 3 2 (25.00 %) LAN 3 2 (25.00 %) WAN 3 2 (25.00 %) Cisco PIX 4 1 (12.50 %) LDAP 4 1 (12.50 %) VoIP 4 1 (12.50 %) BGP
Database & Business Intelligence 1 1 (12.50 %) SQL Server	General 1 1 (12.50 %) Finance
Operating Systems 1 3 (37.50 %) Windows 2 1 (12.50 %) Linux 2 1 (12.50 %) Windows 2000 2 1 (12.50 %) Gentoo 2 1 (12.50 %) Fedora 2 1 (12.50 %) Mac OS X Server 2 1 (12.50 %) UNIX	Processes & Methodologies 1 1 (12.50 %) Project Management 1 1 (12.50 %) Network Design
Programming Languages 1 1 (12.50 %) Perl 1 1 (12.50 %) PHP 1 1 (12.50 %) SQL	Qualifications 1 6 (75.00 %) Microsoft Certification 2 4 (50.00 %) MCSE 3 3 (37.50 %) MCP 4 2 (25.00 %) CCNP 4 2 (25.00 %) Cisco Certification 5 1 (12.50 %) MCTS 5 1 (12.50 %) Degree
System Software 1 5 (62.50 %) Active Directory 2 1 (12.50 %) Terminal Services 2 1 (12.50 %) ISA Server	Systems Management 1 1 (12.50 %) Systems Management Server (SMS) 1 1 (12.50 %) HP Data Protector
Vendors 1 5 (62.50 %) Microsoft 2 4 (50.00 %) Cisco 3 2 (25.00 %) CheckPoint 3 2 (25.00 %) Citrix 4 1 (12.50 %) Red Hat 4 1 (12.50 %) Apple 4 1 (12.50 %) HP 4 1 (12.50 %) LANDesk 4 1 (12.50 %) WatchGuard