The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 76 91 85
Rank change year-on-year
+15 -6
Permanent jobs requiring a Service Desk Analyst 29 7 7
As % of all permanent IT jobs located in Milton Keynes 2.02% 0.61% 0.64%
As % of the Job Titles category 2.16% 0.65% 0.66%
Number of salaries quoted 26 6 6
Average salary £22,500 £22,500 £23,000
Average salary % change year-on-year
- -2.17%
90% offered a salary of more than £20,500 £22,000 £19,000
10% offered a salary of more than £25,000 £26,000 £23,500
UK excluding London average salary £22,000 £21,500 £20,500
% change year-on-year
+2.32% +4.87%
Service Desk Analyst
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1340 1085 1068
As % of all permanent IT jobs located in Milton Keynes 93.38% 94.35% 97.27%
Number of salaries quoted 1130 828 883
Average salary £42,500 £38,500 £40,000
Average salary % change year-on-year
+10.38% -3.75%
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Milton Keynes

Service Desk Analyst
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Milton Keynes region.

Service Desk Analyst Salary Trend in Milton Keynes

Service Desk Analyst
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 31 July 2015, IT jobs across the Milton Keynes region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 21 (42.00%) Windows
1 21 (42.00%) Incident Management
2 19 (38.00%) Degree
2 19 (38.00%) Computer Science
3 14 (28.00%) ITIL
3 14 (28.00%) Active Directory
4 13 (26.00%) MS Excel
5 11 (22.00%) MS Office
6 10 (20.00%) Microsoft
6 10 (20.00%) Windows 7
7 9 (18.00%) SLA
8 7 (14.00%) MS Exchange
8 7 (14.00%) Retail
9 6 (12.00%) Citrix
10 5 (10.00%) Windows XP
11 4 (8.00%) ITSM
11 4 (8.00%) Network Monitoring
11 4 (8.00%) Service Management
11 4 (8.00%) EPoS
12 3 (6.00%) Windows Server 2003
12 3 (6.00%) Lotus
12 3 (6.00%) Blackberry
12 3 (6.00%) IBM Notes
12 3 (6.00%) ITIL Foundation Certificate
12 3 (6.00%) Windows Server 2008
12 3 (6.00%) MS PowerPoint
12 3 (6.00%) Exchange Server 2010
13 2 (4.00%) Mitel
13 2 (4.00%) Office 365
13 2 (4.00%) User Experience

Service Desk Analyst
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 31 July 2015, IT jobs across the Milton Keynes region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (14.00%) MS Exchange
2 3 (6.00%) Exchange Server 2010
2 3 (6.00%) IBM Notes
Applications
1 13 (26.00%) MS Excel
2 11 (22.00%) MS Office
3 3 (6.00%) MS PowerPoint
Cloud Services
1 2 (4.00%) Office 365
Communications & Networking
1 2 (4.00%) VoIP
1 2 (4.00%) TCP/IP
2 1 (2.00%) Extranet
2 1 (2.00%) Wireless
2 1 (2.00%) Cisco IPT
Database & Business Intelligence
1 2 (4.00%) SQL Server
General
1 7 (14.00%) Retail
2 1 (2.00%) Automotive
2 1 (2.00%) Law
2 1 (2.00%) Legal
Miscellaneous
1 19 (38.00%) Computer Science
2 4 (8.00%) EPoS
3 3 (6.00%) Blackberry
4 2 (4.00%) User Experience
5 1 (2.00%) Analytical Skills
Operating Systems
1 21 (42.00%) Windows
2 10 (20.00%) Windows 7
3 5 (10.00%) Windows XP
4 3 (6.00%) Windows Server 2003
4 3 (6.00%) Windows Server 2008
5 1 (2.00%) Windows 8
Processes & Methodologies
1 21 (42.00%) Incident Management
2 14 (28.00%) ITIL
3 4 (8.00%) Service Management
3 4 (8.00%) ITSM
3 4 (8.00%) Network Monitoring
4 1 (2.00%) Time Management
4 1 (2.00%) ITIL V3
4 1 (2.00%) Service Delivery
4 1 (2.00%) Change Management
Programming Languages
1 2 (4.00%) SQL
Qualifications
1 19 (38.00%) Degree
2 3 (6.00%) ITIL Foundation Certificate
3 1 (2.00%) HND
3 1 (2.00%) MCSA
3 1 (2.00%) Microsoft Certification
3 1 (2.00%) ITIL Certification
3 1 (2.00%) MOS
Quality Assurance & Compliance
1 9 (18.00%) SLA
System Software
1 14 (28.00%) Active Directory
2 2 (4.00%) Terminal Services
3 1 (2.00%) XenApp
Vendors
1 10 (20.00%) Microsoft
2 6 (12.00%) Citrix
3 3 (6.00%) Lotus
4 2 (4.00%) Apple
4 2 (4.00%) Mitel
5 1 (2.00%) HP
5 1 (2.00%) Cisco
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £22500 per annum + £2500 on call + benefits
Posted: 19 hours ago