The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Milton Keynes region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 88 83 73
Rank change year-on-year
-5 -10
Permanent jobs requiring a Service Desk Analyst 7 6 15
As % of all permanent IT jobs located in Milton Keynes 0.61% 0.56% 1.59%
As % of the Job Titles category 0.64% 0.58% 1.67%
Number of salaries quoted 5 5 9
Average salary £22,500 £23,000 £23,000
Average salary % change year-on-year
-2.17% -
UK excluding London average salary £21,675 £20,500 £21,500
% change year-on-year
+5.73% -4.65%
Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1091 1041 898
As % of all permanent IT jobs located in Milton Keynes 94.70% 97.02% 95.13%
Number of salaries quoted 819 858 734
Average salary £38,500 £40,000 £37,500
Average salary % change year-on-year
-3.75% +6.66%
90% offered a salary of more than £24,500 £25,000 £23,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
Buckinghamshire

Service Desk Analyst
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Milton Keynes

Service Desk Analyst
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Milton Keynes region.

Service Desk Analyst Salary Trend in Milton Keynes

Service Desk Analyst
Top 18 Related IT Skills in Milton Keynes

For the 6 months to 1 August 2014, IT jobs across the Milton Keynes region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 5 (62.50%) MS Office
2 4 (50.00%) Windows
3 2 (25.00%) Active Directory
3 2 (25.00%) ITIL
3 2 (25.00%) Incident Management
3 2 (25.00%) ITIL V3
4 1 (12.50%) Service Delivery
4 1 (12.50%) Degree
4 1 (12.50%) Computer Science
4 1 (12.50%) iSeries
4 1 (12.50%) Windows 7
4 1 (12.50%) Citrix
4 1 (12.50%) Lotus
4 1 (12.50%) Mac OS X
4 1 (12.50%) IBM Notes
4 1 (12.50%) Windows XP
4 1 (12.50%) SLA
4 1 (12.50%) Microsoft

Service Desk Analyst
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 1 August 2014, IT jobs across the Milton Keynes region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) IBM Notes
Applications
1 5 (62.50%) MS Office
Miscellaneous
1 1 (12.50%) Computer Science
1 1 (12.50%) iSeries
Operating Systems
1 4 (50.00%) Windows
2 1 (12.50%) Windows 7
2 1 (12.50%) Mac OS X
2 1 (12.50%) Windows XP
Processes & Methodologies
1 2 (25.00%) ITIL
1 2 (25.00%) Incident Management
1 2 (25.00%) ITIL V3
2 1 (12.50%) Service Delivery
Qualifications
1 1 (12.50%) Degree
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 2 (25.00%) Active Directory
Vendors
1 1 (12.50%) Citrix
1 1 (12.50%) Lotus
1 1 (12.50%) Microsoft
Milton Keynes, Buckinghamshire
HMGCC
Salary: From £20,700 to £26,500 per annum + excellent benefits
Posted: 11 days ago
Milton Keynes, Buckinghamshire
HMGCC
Posted: 11 days ago