The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 84 56 85
Rank change year-on-year
-28 +29
Permanent jobs requiring a Service Desk Analyst 17 39 6
As % of all permanent IT jobs located in Milton Keynes 1.60% 3.69% 0.56%
As % of the Job Titles category 1.67% 3.91% 0.59%
Number of salaries quoted 17 26 6
Average salary £21,500 £22,750 £21,250
Average salary % change year-on-year
-5.49% +7.05%
90% offered a salary of more than £19,000 £18,500 £18,250
10% offered a salary of more than £25,000 £23,408 £22,750
UK excluding London average salary £21,500 £21,750 £21,500
% change year-on-year
-1.14% +1.16%
Service Desk Analyst
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1015 997 1020
As % of all permanent IT jobs located in Milton Keynes 95.66% 94.23% 95.42%
Number of salaries quoted 867 789 819
Average salary £42,500 £39,000 £40,000
Average salary % change year-on-year
+8.97% -2.50%
90% offered a salary of more than £25,000 £23,417 £26,250
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Analyst
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Milton Keynes

Service Desk Analyst
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Milton Keynes region.

Service Desk Analyst Salary Trend in Milton Keynes

Service Desk Analyst
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 8 February 2016, IT jobs across the Milton Keynes region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 20 (64.52%) Incident Management
2 12 (38.71%) Degree
2 12 (38.71%) Computer Science
3 10 (32.26%) Windows
4 9 (29.03%) SLA
4 9 (29.03%) Windows 7
5 8 (25.81%) Problem Management
5 8 (25.81%) SC Cleared
5 8 (25.81%) Security Cleared
5 8 (25.81%) Coaching
5 8 (25.81%) Analytical Skills
5 8 (25.81%) Data Entry
5 8 (25.81%) Knowledge Management
6 6 (19.35%) MS Office
7 5 (16.13%) MS Excel
8 4 (12.90%) Windows 8
9 3 (9.68%) Office 365
9 3 (9.68%) ITIL
9 3 (9.68%) Microsoft
10 2 (6.45%) Active Directory
10 2 (6.45%) Linux
10 2 (6.45%) Service Management
10 2 (6.45%) ServiceNow
10 2 (6.45%) Windows 10
10 2 (6.45%) PowerShell
11 1 (3.23%) Windows Server
11 1 (3.23%) Retail
11 1 (3.23%) SQL
11 1 (3.23%) MS Exchange
11 1 (3.23%) EPoS

Service Desk Analyst
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 8 February 2016, IT jobs across the Milton Keynes region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.23%) MS Exchange
Applications
1 6 (19.35%) MS Office
2 5 (16.13%) MS Excel
Cloud Services
1 3 (9.68%) Office 365
General
1 1 (3.23%) Retail
Miscellaneous
1 12 (38.71%) Computer Science
2 8 (25.81%) Analytical Skills
3 1 (3.23%) EPoS
Operating Systems
1 10 (32.26%) Windows
2 9 (29.03%) Windows 7
3 4 (12.90%) Windows 8
4 2 (6.45%) Linux
4 2 (6.45%) Windows 10
5 1 (3.23%) Windows Server
Processes & Methodologies
1 20 (64.52%) Incident Management
2 8 (25.81%) Coaching
2 8 (25.81%) Data Entry
2 8 (25.81%) Knowledge Management
2 8 (25.81%) Problem Management
3 3 (9.68%) ITIL
4 2 (6.45%) Service Management
5 1 (3.23%) Project Management
Programming Languages
1 2 (6.45%) PowerShell
2 1 (3.23%) SQL
Qualifications
1 12 (38.71%) Degree
2 8 (25.81%) SC Cleared
2 8 (25.81%) Security Cleared
Quality Assurance & Compliance
1 9 (29.03%) SLA
System Software
1 2 (6.45%) Active Directory
Vendors
1 3 (9.68%) Microsoft
2 2 (6.45%) ServiceNow
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Salary: £18000 - £25000 per annum
Posted: 3 days ago