The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 3 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jun 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 91 90 95
Rank change year-on-year
-1 +5
Permanent jobs requiring a Service Desk Analyst 21 4 8
As % of all permanent IT jobs located in Milton Keynes 1.41% 0.33% 0.61%
As % of the Job Titles category 1.49% 0.35% 0.63%
Number of salaries quoted 19 4 5
Average salary £22,000 £22,500 £23,000
Average salary % change year-on-year
-2.22% -2.17%
90% offered a salary of more than £19,800 £21,800 £20,300
10% offered a salary of more than £24,200 £22,850 £24,200
UK excluding London average salary £22,000 £21,500 £21,000
% change year-on-year
+2.32% +2.38%
Service Desk Analyst
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1406 1148 1270
As % of all permanent IT jobs located in Milton Keynes 94.36% 94.25% 96.80%
Number of salaries quoted 1125 899 1057
Average salary £41,000 £40,000 £41,500
Average salary % change year-on-year
+2.50% -3.61%
90% offered a salary of more than £27,500 £26,500 £25,000
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Milton Keynes

Service Desk Analyst
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Milton Keynes region.

Service Desk Analyst Salary Trend in Milton Keynes

Service Desk Analyst
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 3 June 2015, IT jobs across the Milton Keynes region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 36 (63.16%) Windows
2 25 (43.86%) ITIL
3 23 (40.35%) Active Directory
4 20 (35.09%) Microsoft
5 18 (31.58%) MS Excel
6 17 (29.82%) MS Office
7 16 (28.07%) Incident Management
7 16 (28.07%) Windows 7
8 14 (24.56%) SLA
9 10 (17.54%) Citrix
10 9 (15.79%) Windows XP
11 8 (14.04%) HP
11 8 (14.04%) Service Management
11 8 (14.04%) ITSM
12 7 (12.28%) Degree
12 7 (12.28%) Computer Science
13 6 (10.53%) Retail
13 6 (10.53%) Lotus
13 6 (10.53%) MS Exchange
13 6 (10.53%) IBM Notes
14 5 (8.77%) Network Monitoring
15 4 (7.02%) Exchange Server 2010
15 4 (7.02%) Cisco IPT
15 4 (7.02%) Windows Server 2008
15 4 (7.02%) Change Management
15 4 (7.02%) Cisco
15 4 (7.02%) Windows Server 2003
15 4 (7.02%) Blackberry
15 4 (7.02%) ITIL Certification
16 3 (5.26%) Agresso

Service Desk Analyst
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 3 June 2015, IT jobs across the Milton Keynes region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (10.53%) MS Exchange
1 6 (10.53%) IBM Notes
2 4 (7.02%) Exchange Server 2010
3 1 (1.75%) SharePoint
Applications
1 18 (31.58%) MS Excel
2 17 (29.82%) MS Office
3 3 (5.26%) MS PowerPoint
Business Applications
1 3 (5.26%) Agresso
Communications & Networking
1 4 (7.02%) Cisco IPT
2 2 (3.51%) VoIP
2 2 (3.51%) TCP/IP
3 1 (1.75%) Extranet
3 1 (1.75%) Wireless
Database & Business Intelligence
1 2 (3.51%) SQL Server
General
1 6 (10.53%) Retail
2 1 (1.75%) Law
2 1 (1.75%) Legal
Miscellaneous
1 7 (12.28%) Computer Science
2 4 (7.02%) Blackberry
3 2 (3.51%) User Experience
3 2 (3.51%) EPoS
4 1 (1.75%) PDA
Operating Systems
1 36 (63.16%) Windows
2 16 (28.07%) Windows 7
3 9 (15.79%) Windows XP
4 4 (7.02%) Windows Server 2008
4 4 (7.02%) Windows Server 2003
5 1 (1.75%) Windows 8
5 1 (1.75%) Android
Processes & Methodologies
1 25 (43.86%) ITIL
2 16 (28.07%) Incident Management
3 8 (14.04%) Service Management
3 8 (14.04%) ITSM
4 5 (8.77%) Network Monitoring
5 4 (7.02%) Change Management
6 3 (5.26%) Service Delivery
7 1 (1.75%) ITIL V3
7 1 (1.75%) Time Management
Qualifications
1 7 (12.28%) Degree
2 4 (7.02%) ITIL Certification
3 3 (5.26%) ITIL Foundation Certificate
4 1 (1.75%) HND
4 1 (1.75%) MCSA
4 1 (1.75%) Microsoft Certification
4 1 (1.75%) MOS
Quality Assurance & Compliance
1 14 (24.56%) SLA
System Software
1 23 (40.35%) Active Directory
2 2 (3.51%) XenApp
2 2 (3.51%) Terminal Services
Vendors
1 20 (35.09%) Microsoft
2 10 (17.54%) Citrix
3 8 (14.04%) HP
4 6 (10.53%) Lotus
5 4 (7.02%) Cisco
6 2 (3.51%) Mitel
6 2 (3.51%) Apple
7 1 (1.75%) Remedy
7 1 (1.75%) Salesforce.com
Milton Keynes
Hays IT - Uk Posting account
Salary: £23000.00 - £28000.00 per annum + shift allowance
Posted: 16 days ago