The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 79 90 98
Rank change year-on-year
+11 +8
Permanent jobs requiring a Service Desk Analyst 26 5 6
As % of all permanent IT jobs located in Milton Keynes 1.76% 0.41% 0.48%
As % of the Job Titles category 1.87% 0.44% 0.49%
Number of salaries quoted 25 5 5
Average salary £22,000 £22,500 £23,000
Average salary % change year-on-year
-2.22% -2.17%
UK excluding London average salary £22,000 £21,750 £21,000
% change year-on-year
+1.14% +3.57%
Service Desk Analyst
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1389 1142 1222
As % of all permanent IT jobs located in Milton Keynes 93.98% 93.76% 97.22%
Number of salaries quoted 1142 885 1007
Average salary £42,500 £40,000 £42,500
Average salary % change year-on-year
+6.25% -5.88%
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £61,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Milton Keynes

Service Desk Analyst
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Milton Keynes region.

Service Desk Analyst Salary Trend in Milton Keynes

Service Desk Analyst
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 2 July 2015, IT jobs across the Milton Keynes region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 28 (50.91%) Windows
2 22 (40.00%) ITIL
3 19 (34.55%) Active Directory
4 17 (30.91%) Incident Management
5 16 (29.09%) Microsoft
6 15 (27.27%) MS Excel
7 14 (25.45%) MS Office
7 14 (25.45%) SLA
8 13 (23.64%) Windows 7
9 12 (21.82%) Degree
9 12 (21.82%) Computer Science
10 9 (16.36%) Citrix
11 7 (12.73%) Windows XP
12 6 (10.91%) MS Exchange
12 6 (10.91%) Service Management
12 6 (10.91%) Retail
12 6 (10.91%) ITSM
13 5 (9.09%) Network Monitoring
13 5 (9.09%) Lotus
13 5 (9.09%) IBM Notes
14 4 (7.27%) HP
14 4 (7.27%) ITIL Certification
14 4 (7.27%) Windows Server 2003
14 4 (7.27%) Blackberry
14 4 (7.27%) Windows Server 2008
14 4 (7.27%) Exchange Server 2010
14 4 (7.27%) Change Management
15 3 (5.45%) Cisco IPT
15 3 (5.45%) MS PowerPoint
15 3 (5.45%) ITIL Foundation Certificate

Service Desk Analyst
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 2 July 2015, IT jobs across the Milton Keynes region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (10.91%) MS Exchange
2 5 (9.09%) IBM Notes
3 4 (7.27%) Exchange Server 2010
4 1 (1.82%) SharePoint
Applications
1 15 (27.27%) MS Excel
2 14 (25.45%) MS Office
3 3 (5.45%) MS PowerPoint
Business Applications
1 1 (1.82%) Agresso
Communications & Networking
1 3 (5.45%) Cisco IPT
2 2 (3.64%) VoIP
2 2 (3.64%) TCP/IP
3 1 (1.82%) Extranet
3 1 (1.82%) Wireless
Database & Business Intelligence
1 2 (3.64%) SQL Server
General
1 6 (10.91%) Retail
2 1 (1.82%) Automotive
2 1 (1.82%) Law
2 1 (1.82%) Legal
Miscellaneous
1 12 (21.82%) Computer Science
2 4 (7.27%) Blackberry
3 2 (3.64%) User Experience
3 2 (3.64%) EPoS
4 1 (1.82%) Analytical Skills
4 1 (1.82%) PDA
Operating Systems
1 28 (50.91%) Windows
2 13 (23.64%) Windows 7
3 7 (12.73%) Windows XP
4 4 (7.27%) Windows Server 2003
4 4 (7.27%) Windows Server 2008
5 1 (1.82%) Windows 8
5 1 (1.82%) Android
Processes & Methodologies
1 22 (40.00%) ITIL
2 17 (30.91%) Incident Management
3 6 (10.91%) Service Management
3 6 (10.91%) ITSM
4 5 (9.09%) Network Monitoring
5 4 (7.27%) Change Management
6 3 (5.45%) Service Delivery
7 1 (1.82%) Time Management
7 1 (1.82%) ITIL V3
Qualifications
1 12 (21.82%) Degree
2 4 (7.27%) ITIL Certification
3 3 (5.45%) ITIL Foundation Certificate
4 1 (1.82%) MOS
4 1 (1.82%) HND
4 1 (1.82%) MCSA
4 1 (1.82%) Microsoft Certification
Quality Assurance & Compliance
1 14 (25.45%) SLA
System Software
1 19 (34.55%) Active Directory
2 2 (3.64%) Terminal Services
2 2 (3.64%) XenApp
Vendors
1 16 (29.09%) Microsoft
2 9 (16.36%) Citrix
3 5 (9.09%) Lotus
4 4 (7.27%) HP
5 3 (5.45%) Cisco
6 2 (3.64%) Mitel
6 2 (3.64%) Apple
7 1 (1.82%) Salesforce.com
7 1 (1.82%) Remedy
Milton Keynes
Hays IT - Uk Posting account
Salary: £20000.00 - £22000.00 per annum + Benefits
Posted: 14 days ago