The statistics below represent IT jobs advertised across the Milton Keynes region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 71 86 47
Rank change year-on-year
+15 -39
Permanent jobs requiring a Service Desk Analyst 17 15 51
As % of all permanent IT jobs located in Milton Keynes 2.01% 1.24% 4.53%
As % of the Job Titles category 2.04% 1.29% 4.69%
Number of salaries quoted 13 15 33
Median salary £23,500 £21,500 £23,500
Median salary % change year-on-year
+9.30% -8.51%
90% offered a salary of more than £18,500 £19,000 £19,750
10% offered a salary of more than £25,000 £25,000 £25,800
UK excluding London median salary £22,000 £21,000 £21,500
% change year-on-year
+4.76% -2.32%
Service Desk Analyst
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
832 1162 1088
As % of all permanent IT jobs located in Milton Keynes 98.23% 96.43% 96.71%
Number of salaries quoted 750 967 853
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Desk Analyst
Jobs Demand Trend in Milton Keynes

The demand trend of job ads across the Milton Keynes region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Milton Keynes

Service Desk Analyst
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Milton Keynes region.

Service Desk Analyst Salary Trend in Milton Keynes

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 10 December 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Milton Keynes region featuring Service Desk Analyst in the job title.

1 28 (77.78%) Windows
2 24 (66.67%) MS Office
3 22 (61.11%) SLA
4 18 (50.00%) Active Directory
5 12 (33.33%) Windows 8
6 10 (27.78%) Degree
6 10 (27.78%) Computer Science
6 10 (27.78%) Microsoft
6 10 (27.78%) MS Excel
7 9 (25.00%) ITIL
7 9 (25.00%) HND
7 9 (25.00%) Windows XP
8 6 (16.67%) Incident Management
8 6 (16.67%) Windows Server
9 5 (13.89%) Service Delivery
9 5 (13.89%) MS Exchange
10 4 (11.11%) Security Cleared
10 4 (11.11%) Windows 7
11 3 (8.33%) Windows 10
11 3 (8.33%) Exchange Server 2010
11 3 (8.33%) Exchange Server 2007
11 3 (8.33%) ITSM
11 3 (8.33%) Windows Vista
11 3 (8.33%) ATM
11 3 (8.33%) SharePoint
11 3 (8.33%) Service Management
12 2 (5.56%) Firewall
12 2 (5.56%) Cisco Certification
12 2 (5.56%) Microsoft Certification
12 2 (5.56%) Windows Server 2003

Service Desk Analyst Skill Set
Top Related IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (13.89%) MS Exchange
2 3 (8.33%) Exchange Server 2007
2 3 (8.33%) Exchange Server 2010
2 3 (8.33%) SharePoint
3 1 (2.78%) CMS
Applications
1 24 (66.67%) MS Office
2 10 (27.78%) MS Excel
Cloud Services
1 2 (5.56%) Office 365
Communications & Networking
1 3 (8.33%) ATM
2 2 (5.56%) DNS
2 2 (5.56%) Firewall
2 2 (5.56%) TCP/IP
3 1 (2.78%) VoIP
General
1 1 (2.78%) Finance
1 1 (2.78%) Retail
Miscellaneous
1 10 (27.78%) Computer Science
2 1 (2.78%) Management Information System
Operating Systems
1 28 (77.78%) Windows
2 12 (33.33%) Windows 8
3 9 (25.00%) Windows XP
4 6 (16.67%) Windows Server
5 4 (11.11%) Windows 7
6 3 (8.33%) Windows 10
6 3 (8.33%) Windows Vista
7 2 (5.56%) Windows Server 2003
7 2 (5.56%) Windows Server 2008
7 2 (5.56%) Windows Server 2012
Processes & Methodologies
1 9 (25.00%) ITIL
2 6 (16.67%) Incident Management
3 5 (13.89%) Service Delivery
4 3 (8.33%) ITSM
4 3 (8.33%) Service Management
5 2 (5.56%) CRM
5 2 (5.56%) Knowledge Management
5 2 (5.56%) Network Monitoring
5 2 (5.56%) Server Building
6 1 (2.78%) Analytics
6 1 (2.78%) Content Management
6 1 (2.78%) Data Analytics
6 1 (2.78%) Escalation Management
6 1 (2.78%) ITIL V3
6 1 (2.78%) Mentoring
6 1 (2.78%) Process Improvement
6 1 (2.78%) Virtual Environments
Programming Languages
1 1 (2.78%) SQL
Qualifications
1 10 (27.78%) Degree
2 9 (25.00%) HND
3 4 (11.11%) Security Cleared
4 2 (5.56%) CCNA
4 2 (5.56%) Cisco Certification
4 2 (5.56%) MCSA
4 2 (5.56%) Microsoft Certification
4 2 (5.56%) SC Cleared
5 1 (2.78%) DV Cleared
5 1 (2.78%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 22 (61.11%) SLA
System Software
1 18 (50.00%) Active Directory
2 2 (5.56%) Hyper-V
2 2 (5.56%) VMware Infrastructure
Systems Management
1 1 (2.78%) OVSD
Vendors
1 10 (27.78%) Microsoft
2 2 (5.56%) Cisco
2 2 (5.56%) VMware
3 1 (2.78%) HP