The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 47 79 101
Rank change year-on-year
+32 +22
Permanent jobs requiring a Service Desk Analyst 43 5 6
As % of all permanent IT jobs located in Milton Keynes 4.05% 0.48% 0.51%
As % of the Job Titles category 4.34% 0.52% 0.53%
Number of salaries quoted 29 5 5
Average salary £22,500 £21,000 £23,000
Average salary % change year-on-year
+7.14% -8.69%
90% offered a salary of more than £18,500 £18,000 £21,400
10% offered a salary of more than £23,726 £22,100 £26,000
UK excluding London average salary £22,000 £22,000 £22,000
Service Desk Analyst
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
990 954 1135
As % of all permanent IT jobs located in Milton Keynes 93.13% 91.47% 96.60%
Number of salaries quoted 788 804 1006
Average salary £38,500 £40,000 £37,500
Average salary % change year-on-year
-3.75% +6.66%
90% offered a salary of more than £23,000 £27,500 £25,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Milton Keynes

Service Desk Analyst
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Milton Keynes region.

Service Desk Analyst Salary Trend in Milton Keynes

Service Desk Analyst
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Milton Keynes region over the 3 months to 27 January 2015.

Service Desk Analyst Salary Histogram in Milton Keynes

Service Desk Analyst
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 27 January 2015, IT jobs across the Milton Keynes region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 39 (51.32%) Windows
2 36 (47.37%) ITIL
3 31 (40.79%) Microsoft
4 29 (38.16%) Active Directory
5 24 (31.58%) Windows 7
6 23 (30.26%) SLA
6 23 (30.26%) MS Office
7 20 (26.32%) Change Management
8 14 (18.42%) ITIL Certification
9 13 (17.11%) Citrix
9 13 (17.11%) Incident Management
10 11 (14.47%) Lotus
10 11 (14.47%) Service Management
10 11 (14.47%) IBM Notes
10 11 (14.47%) MS Excel
10 11 (14.47%) HP
11 10 (13.16%) Windows XP
11 10 (13.16%) Root Cause Analysis
12 8 (10.53%) Cisco
12 8 (10.53%) Analytical Skills
13 7 (9.21%) Cisco IPT
13 7 (9.21%) ITSM
14 6 (7.89%) Degree
14 6 (7.89%) Computer Science
14 6 (7.89%) SC Cleared
14 6 (7.89%) Security Cleared
15 4 (5.26%) Service Delivery
15 4 (5.26%) HND
15 4 (5.26%) Capacity Management
15 4 (5.26%) Cyber Security

Service Desk Analyst
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 27 January 2015, IT jobs across the Milton Keynes region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (14.47%) IBM Notes
2 1 (1.32%) SharePoint
2 1 (1.32%) MS Exchange
2 1 (1.32%) Exchange Server 2010
Applications
1 23 (30.26%) MS Office
2 11 (14.47%) MS Excel
Business Applications
1 3 (3.95%) Agresso
Communications & Networking
1 7 (9.21%) Cisco IPT
2 1 (1.32%) LAN
2 1 (1.32%) WAN
2 1 (1.32%) TCP/IP
2 1 (1.32%) VPN
General
1 1 (1.32%) Manufacturing
1 1 (1.32%) Retail
1 1 (1.32%) French Language
1 1 (1.32%) German Language
1 1 (1.32%) Spanish Language
Miscellaneous
1 8 (10.53%) Analytical Skills
2 6 (7.89%) Computer Science
3 2 (2.63%) Management Information System
4 1 (1.32%) PDA
4 1 (1.32%) Blackberry
Operating Systems
1 39 (51.32%) Windows
2 24 (31.58%) Windows 7
3 10 (13.16%) Windows XP
4 2 (2.63%) Windows Server 2003
4 2 (2.63%) Windows Server 2008
5 1 (1.32%) Windows Vista
5 1 (1.32%) Android
Processes & Methodologies
1 36 (47.37%) ITIL
2 20 (26.32%) Change Management
3 13 (17.11%) Incident Management
4 11 (14.47%) Service Management
5 10 (13.16%) Root Cause Analysis
6 7 (9.21%) ITSM
7 4 (5.26%) Business Continuity
7 4 (5.26%) Knowledge Management
7 4 (5.26%) Service Delivery
7 4 (5.26%) Capacity Management
7 4 (5.26%) Cyber Security
7 4 (5.26%) Business Continuity Planning
8 3 (3.95%) ITIL V3
9 2 (2.63%) Network Monitoring
Programming Languages
1 2 (2.63%) C
Qualifications
1 14 (18.42%) ITIL Certification
2 6 (7.89%) Degree
2 6 (7.89%) SC Cleared
2 6 (7.89%) Security Cleared
3 4 (5.26%) HND
4 2 (2.63%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 23 (30.26%) SLA
System Software
1 29 (38.16%) Active Directory
2 1 (1.32%) Hyper-V
2 1 (1.32%) XenApp
Vendors
1 31 (40.79%) Microsoft
2 13 (17.11%) Citrix
3 11 (14.47%) Lotus
3 11 (14.47%) HP
4 8 (10.53%) Cisco
5 1 (1.32%) Salesforce.com
5 1 (1.32%) Remedy
5 1 (1.32%) VMware
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £25,000 to £30,000 per annum +Certification Training + Benefits
Posted: 5 days ago
Milton Keynes, Buckinghamshire
HMGCC
Salary: From £17,385 to £19,715 per annum + excellent benefits
Posted: 15 days ago
Milton Keynes, Buckinghamshire
HMGCC
Salary: From £21,280 to £24,131 per annum + excellent benefits
Posted: 15 days ago
Milton Keynes, Buckinghamshire
Boeing
Salary: Competitive salary
Posted: 19 days ago
Milton Keynes, UK
Boeing
Salary: Competitive salary
Posted: 19 days ago