The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 58 53 44
Rank change year-on-year
-5 -9
Contract jobs requiring a Service Desk Analyst 11 16 22
As % of all contract IT jobs located in Milton Keynes 1.33% 1.76% 3.55%
As % of the Job Titles category 1.38% 1.92% 3.76%
Number of daily rates quoted 0 3 0
Average daily rate
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- £137 -
UK excluding London average daily rate £125 £125 £112
% change year-on-year
- +11.73%
Number of hourly rates quoted 7 9 21
Average hourly rate £14.00 £12.50 £13.50
Average hourly rate % change year-on-year
+12.00% -7.40%
90% offered a hourly rate of more than £12.80 £12.40 £12.50
10% offered a hourly rate of more than £14.86 £15.91 £14.00
UK excluding London average hourly rate £13.00 £14.00 £12.50
% change year-on-year
-7.14% +12.00%
Service Desk Analyst
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Milton Keynes
Contract IT job ads with a match in the
Job Titles category
795 832 585
As % of all contract IT jobs located in Milton Keynes 96.48% 91.73% 94.35%
Number of daily rates quoted 442 498 292
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £250 £240 £210
10% offered a daily rate of more than £500 £488 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 23 38 56
Average hourly rate £14.00 £12.50 £13.50
Average hourly rate % change year-on-year
+12.00% -7.40%
90% offered a hourly rate of more than £10.04 £10.00 £11.00
10% offered a hourly rate of more than £22.50 £17.00 £22.50
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Service Desk Analyst
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Milton Keynes

Service Desk Analyst
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Milton Keynes region.

Service Desk Analyst Daily Rate Trend in Milton Keynes

Service Desk Analyst
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Milton Keynes region.

Service Desk Analyst Hourly Rate Trend in Milton Keynes

Service Desk Analyst
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 3 July 2015, IT contractor jobs across the Milton Keynes region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 13 (65.00%) MS Office
2 12 (60.00%) Windows
3 9 (45.00%) MS Excel
3 9 (45.00%) Analytical Skills
4 7 (35.00%) ITIL
4 7 (35.00%) Microsoft
5 5 (25.00%) Service Management
5 5 (25.00%) SC Cleared
5 5 (25.00%) Security Cleared
6 4 (20.00%) Windows 7
6 4 (20.00%) DV Cleared
6 4 (20.00%) ITIL Foundation Certificate
6 4 (20.00%) ITSM
6 4 (20.00%) SQL
6 4 (20.00%) Citrix
7 3 (15.00%) Windows XP
7 3 (15.00%) MS Exchange
7 3 (15.00%) OVSD
7 3 (15.00%) Active Directory
7 3 (15.00%) HP
7 3 (15.00%) ITIL V3
8 2 (10.00%) Exchange Server 2010
8 2 (10.00%) Blackberry
8 2 (10.00%) Blackberry Enterprise Server
8 2 (10.00%) Incident Management
8 2 (10.00%) SLA
8 2 (10.00%) Windows 2000
9 1 (5.00%) MCSE
9 1 (5.00%) C
9 1 (5.00%) MCP

Service Desk Analyst
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 3 July 2015, IT contractor jobs across the Milton Keynes region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (15.00%) MS Exchange
2 2 (10.00%) Blackberry Enterprise Server
2 2 (10.00%) Exchange Server 2010
3 1 (5.00%) SharePoint
3 1 (5.00%) Exchange Server 2003
Applications
1 13 (65.00%) MS Office
2 9 (45.00%) MS Excel
Communications & Networking
1 1 (5.00%) Internet
General
1 1 (5.00%) Retail
Miscellaneous
1 9 (45.00%) Analytical Skills
2 2 (10.00%) Blackberry
3 1 (5.00%) Management Information System
3 1 (5.00%) Computer Science
3 1 (5.00%) NHS
Operating Systems
1 12 (60.00%) Windows
2 4 (20.00%) Windows 7
3 3 (15.00%) Windows XP
4 2 (10.00%) Windows 2000
5 1 (5.00%) Windows Server 2008
5 1 (5.00%) UNIX
Processes & Methodologies
1 7 (35.00%) ITIL
2 5 (25.00%) Service Management
3 4 (20.00%) ITSM
4 3 (15.00%) ITIL V3
5 2 (10.00%) Incident Management
6 1 (5.00%) Stakeholder Engagement
6 1 (5.00%) CRM
Programming Languages
1 4 (20.00%) SQL
2 1 (5.00%) C
Qualifications
1 5 (25.00%) SC Cleared
1 5 (25.00%) Security Cleared
2 4 (20.00%) ITIL Foundation Certificate
2 4 (20.00%) DV Cleared
3 1 (5.00%) MCP
3 1 (5.00%) MCSE
3 1 (5.00%) Microsoft Certification
3 1 (5.00%) Degree
Quality Assurance & Compliance
1 2 (10.00%) SLA
System Software
1 3 (15.00%) Active Directory
Systems Management
1 3 (15.00%) OVSD
2 1 (5.00%) NetVault Backup
2 1 (5.00%) Backup Exec
Vendors
1 7 (35.00%) Microsoft
2 4 (20.00%) Citrix
3 3 (15.00%) HP
4 1 (5.00%) Salesforce.com
4 1 (5.00%) Remedy
Milton Keynes, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Rate: £14.00 per hour
Posted: 14 hours ago
Milton Keynes, Buckinghamshire
Lorien Resourcing
Rate: £130 - £148 per day
Posted: 20 hours ago