The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Milton Keynes region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Service Desk Analyst
Rank 32 31 19
Rank change year-on-year
-1 -12
Contract jobs requiring a Service Desk Analyst 22 31 41
As % of all contract IT jobs located in Milton Keynes 4.190% 4.336% 6.868%
As % of the Job Titles category 4.462% 4.599% 7.257%
Number of daily rates quoted 0 7 10
Average daily rate - £105 £142
Average daily rate % change year-on-year
- -26.05%
UK excluding London average daily rate £110 £110 £109
% change year-on-year
- +0.91%
Number of hourly rates quoted 19 14 24
Average hourly rate £13.50 £13.50 £14.00
Average hourly rate % change year-on-year
- -3.57%
90% offered a hourly rate of more than £12.50 £13.00 £11.07
10% offered a hourly rate of more than £14.00 £15.00 £16.75
UK excluding London average hourly rate £12.50 £13.50 £12.50
% change year-on-year
-7.40% +8.00%
All Job Titles
Milton Keynes
Contract IT job ads with a match in the
Job Titles category
493 674 565
As % of all contract IT jobs located in Milton Keynes 93.90% 94.27% 94.64%
Number of daily rates quoted 277 281 214
Average daily rate £325 £315 £325
Average daily rate % change year-on-year
+3.17% -3.07%
90% offered a daily rate of more than £175 £165 £142
10% offered a daily rate of more than £475 £400 £425
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 41 52 75
Average hourly rate £13.50 £14.50 £14.00
Average hourly rate % change year-on-year
-6.89% +3.57%
90% offered a hourly rate of more than £12.50 £13.00 £10.00
10% offered a hourly rate of more than £22.50 £35.00 £16.75
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Service Desk Analyst
Buckinghamshire

Service Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Milton Keynes Service Desk Analyst Jobs Demand Trend

Service Desk Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Milton Keynes region.

Milton Keynes Service Desk Analyst Daily Rate Trend

Service Desk Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Milton Keynes region.

Milton Keynes Service Desk Analyst Hourly Rate Trend

Service Desk Analyst
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT contractor jobs across the Milton Keynes region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 37 (77.08%) Windows
2 34 (70.83%) MS Office
3 30 (62.50%) Active Directory
4 27 (56.25%) Windows 7
5 23 (47.92%) Windows XP
5 23 (47.92%) Microsoft
6 16 (33.33%) Citrix
7 12 (25.00%) MS Excel
8 11 (22.92%) Lotus Notes
8 11 (22.92%) ITIL
8 11 (22.92%) TCP/IP
8 11 (22.92%) VPN
8 11 (22.92%) Lotus
8 11 (22.92%) Finance
9 7 (14.58%) PDA
9 7 (14.58%) Windows Vista
9 7 (14.58%) Remedy
9 7 (14.58%) MS Exchange
10 6 (12.50%) Broadband
10 6 (12.50%) SLA
10 6 (12.50%) SAP
10 6 (12.50%) Windows Server 2003
10 6 (12.50%) Internet
10 6 (12.50%) 3G
10 6 (12.50%) ITIL Certification
10 6 (12.50%) Exchange Server 2003
10 6 (12.50%) Wi-Fi
11 5 (10.42%) Firewall
11 5 (10.42%) Service Delivery
11 5 (10.42%) Exchange Server 2007

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT contractor jobs across the Milton Keynes region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (22.92%) Lotus Notes
2 7 (14.58%) MS Exchange
3 6 (12.50%) Exchange Server 2003
4 5 (10.42%) Exchange Server 2007
4 5 (10.42%) Exchange Server 2010
5 1 (2.083%) Blackberry Enterprise Server
Applications
1 34 (70.83%) MS Office
2 12 (25.00%) MS Excel
Communications & Networking
1 11 (22.92%) TCP/IP
1 11 (22.92%) VPN
2 6 (12.50%) Broadband
2 6 (12.50%) Internet
2 6 (12.50%) 3G
2 6 (12.50%) Wi-Fi
3 5 (10.42%) Firewall
3 5 (10.42%) DNS
3 5 (10.42%) DHCP
General
1 11 (22.92%) Finance
2 4 (8.333%) Marketing
Miscellaneous
1 7 (14.58%) PDA
2 2 (4.167%) EPoS
2 2 (4.167%) Computer Science
3 1 (2.083%) Blackberry
3 1 (2.083%) Mathematics
3 1 (2.083%) NHS
Operating Systems
1 37 (77.08%) Windows
2 27 (56.25%) Windows 7
3 23 (47.92%) Windows XP
4 7 (14.58%) Windows Vista
5 6 (12.50%) Windows Server 2003
6 5 (10.42%) Windows Server 2008
6 5 (10.42%) Windows 2000
Processes & Methodologies
1 11 (22.92%) ITIL
2 5 (10.42%) Service Delivery
3 1 (2.083%) Performance Management
3 1 (2.083%) Incident Management
3 1 (2.083%) Change Management
Programming Languages
1 1 (2.083%) SQL
Qualifications
1 6 (12.50%) ITIL Certification
2 3 (6.250%) SC Cleared
2 3 (6.250%) Security Cleared
3 2 (4.167%) Degree
3 2 (4.167%) MCDST
4 1 (2.083%) Microsoft Certification
Quality Assurance & Compliance
1 6 (12.50%) SLA
System Software
1 30 (62.50%) Active Directory
2 1 (2.083%) Hyper-V
2 1 (2.083%) VMware Infrastructure
Systems Management
1 5 (10.42%) Norton AntiVirus
2 2 (4.167%) Backup Exec
3 1 (2.083%) Unicenter
Vendors
1 23 (47.92%) Microsoft
2 16 (33.33%) Citrix
3 11 (22.92%) Lotus
4 7 (14.58%) Remedy
5 6 (12.50%) SAP
6 5 (10.42%) Symantec
6 5 (10.42%) Sophos
7 2 (4.167%) HP
7 2 (4.167%) Dell
8 1 (2.083%) CA
8 1 (2.083%) VMware
Milton Keynes, Buckinghamshire
Our client is looking to recruit a Service Desk Analyst to support a large project for a 1 month contract in Milton Keynes. This contract has potential for...
Alexander Mann Solutions
Posted: 2 May 2013
Milton Keynes, Buckinghamshire
They require Service Desk Analysts to cover day and night shifts. The Service Desk Analyst will be responsible for providing 1st and 2nd line support and services for...
ComputAppoint
Rate: £13 - £15 per hour
Posted: 16 May 2013
Milton Keynes, Thames Valley
You will be an experienced 1st line professional with a good track record of technical, Windows 7 Support roles and you must be able to demonstrate a first...
Hays Specialist Recruitment Ltd
Rate: £13.00 per hour
Posted: 3 May 2013