The statistics below represent IT contracts advertised across the Milton Keynes region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 50 64 53
Rank change year-on-year
+14 -11
Contract jobs requiring a Service Desk Analyst 13 13 16
As % of all contract IT jobs located in Milton Keynes 2.08% 1.27% 1.94%
As % of the Job Titles category 2.26% 1.33% 2.05%
Number of daily rates quoted 5 3 2
Median daily rate £135 £144 £158
Median daily rate % change year-on-year
-6.25% -8.57%
90% offered a daily rate of more than £124 £140 £148
10% offered a daily rate of more than £140 £145 £168
UK excluding London median daily rate £120 £120 £130
% change year-on-year
- -7.69%
Number of hourly rates quoted 8 4 13
Median hourly rate £14.00 £14.00 £12.00
Median hourly rate % change year-on-year
- +16.66%
UK excluding London median hourly rate £12.00 £13.25 £12.50
% change year-on-year
-9.43% +6.00%
Service Desk Analyst
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Milton Keynes
Contract IT job ads with a match in the
Job Titles category
576 976 779
As % of all contract IT jobs located in Milton Keynes 92.01% 95.22% 94.54%
Number of daily rates quoted 330 542 436
Median daily rate £415 £375 £370
Median daily rate % change year-on-year
+10.66% +1.35%
90% offered a daily rate of more than £190 £250 £200
10% offered a daily rate of more than £525 £470 £483
UK excluding London median daily rate £390 £376 £351
% change year-on-year
+3.86% +6.93%
Number of hourly rates quoted 26 46 41
Median hourly rate £15.00 £15.00 £12.00
Median hourly rate % change year-on-year
- +25.00%
90% offered a hourly rate of more than £11.00 £9.50 £11.00
10% offered a hourly rate of more than £25.50 £30.00 £16.10
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Service Desk Analyst
Jobs Demand Trend in Milton Keynes

The demand trend of IT contracts across the Milton Keynes region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Milton Keynes

Service Desk Analyst
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Milton Keynes region.

Service Desk Analyst Daily Rate Trend in Milton Keynes

Service Desk Analyst
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Milton Keynes region.

Service Desk Analyst Hourly Rate Trend in Milton Keynes

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 25 September 2016, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Milton Keynes region featuring Service Desk Analyst in the job title.

1 20 (76.92%) MS Office
2 16 (61.54%) Windows
3 11 (42.31%) ITIL
4 10 (38.46%) MS Excel
4 10 (38.46%) Active Directory
5 9 (34.62%) Microsoft
6 8 (30.77%) Security Cleared
7 7 (26.92%) SLA
8 6 (23.08%) Windows XP
8 6 (23.08%) Incident Management
9 5 (19.23%) Management Information System
9 5 (19.23%) HP
9 5 (19.23%) Citrix
9 5 (19.23%) Microsoft Certification
9 5 (19.23%) SC Cleared
9 5 (19.23%) DV Cleared
9 5 (19.23%) ITIL V3
9 5 (19.23%) Analytical Skills
10 3 (11.54%) Process Improvement
10 3 (11.54%) Line Management
10 3 (11.54%) Fault Management
10 3 (11.54%) Windows Server 2008
10 3 (11.54%) Windows Server
10 3 (11.54%) ATM
10 3 (11.54%) VPN
10 3 (11.54%) SQL
10 3 (11.54%) Wi-Fi
10 3 (11.54%) Service Management
11 2 (7.69%) Service Delivery
11 2 (7.69%) ITSM

Service Desk Analyst Skill Set
Top Related IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.69%) Blackberry Enterprise Server
1 2 (7.69%) Exchange Server 2010
1 2 (7.69%) MS Exchange
Applications
1 20 (76.92%) MS Office
2 10 (38.46%) MS Excel
Cloud Services
1 1 (3.85%) Office 365
Communications & Networking
1 3 (11.54%) ATM
1 3 (11.54%) VPN
1 3 (11.54%) Wi-Fi
2 1 (3.85%) MPLS
General
1 1 (3.85%) German Language
Miscellaneous
1 5 (19.23%) Analytical Skills
1 5 (19.23%) Management Information System
2 2 (7.69%) Blackberry
3 1 (3.85%) AS400
Operating Systems
1 16 (61.54%) Windows
2 6 (23.08%) Windows XP
3 3 (11.54%) Windows Server
3 3 (11.54%) Windows Server 2008
4 2 (7.69%) Windows 2000
Processes & Methodologies
1 11 (42.31%) ITIL
2 6 (23.08%) Incident Management
3 5 (19.23%) ITIL V3
4 3 (11.54%) Fault Management
4 3 (11.54%) Line Management
4 3 (11.54%) Process Improvement
4 3 (11.54%) Service Management
5 2 (7.69%) ITSM
5 2 (7.69%) Service Delivery
6 1 (3.85%) Continuous Improvement
6 1 (3.85%) Logistics
6 1 (3.85%) SFIA
6 1 (3.85%) Ticket Management
Programming Languages
1 3 (11.54%) SQL
2 1 (3.85%) C
Qualifications
1 8 (30.77%) Security Cleared
2 5 (19.23%) DV Cleared
2 5 (19.23%) Microsoft Certification
2 5 (19.23%) SC Cleared
3 2 (7.69%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 7 (26.92%) SLA
System Software
1 10 (38.46%) Active Directory
Systems Management
1 2 (7.69%) OVSD
Vendors
1 9 (34.62%) Microsoft
2 5 (19.23%) Citrix
2 5 (19.23%) HP