The statistics below represent IT contracts advertised across the Milton Keynes region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 6 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 59 63 55
Rank change year-on-year
+4 -8
Contract jobs requiring a Service Desk Analyst 9 9 20
As % of all contract IT jobs located in Milton Keynes 1.20% 1.01% 2.28%
As % of the Job Titles category 1.24% 1.06% 2.36%
Number of daily rates quoted 1 2 3
Median daily rate £155 £197 £137
Median daily rate % change year-on-year
-21.31% +43.79%
UK excluding London median daily rate £128 £124 £120
% change year-on-year
+3.03% +3.12%
Number of hourly rates quoted 3 4 11
Median hourly rate £12.00 £11.25 £14.00
Median hourly rate % change year-on-year
+6.66% -19.64%
90% offered a hourly rate of more than £11.20 £10.65 £12.50
10% offered a hourly rate of more than £13.60 £14.75 £15.89
UK excluding London median hourly rate £13.75 £12.50 £13.88
% change year-on-year
+10.00% -9.94%
Service Desk Analyst
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Milton Keynes
Contract IT job ads with a match in the
Job Titles category
723 850 846
As % of all contract IT jobs located in Milton Keynes 96.14% 94.97% 96.47%
Number of daily rates quoted 408 420 450
Median daily rate £400 £350 £350
Median daily rate % change year-on-year
+14.28% -
90% offered a daily rate of more than £295 £250 £240
10% offered a daily rate of more than £500 £500 £469
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 19 19 49
Median hourly rate £12.00 £16.14 £14.00
Median hourly rate % change year-on-year
-25.65% +15.28%
90% offered a hourly rate of more than £11.20 £9.98 £10.00
10% offered a hourly rate of more than £19.00 £40.00 £20.00
UK excluding London median hourly rate £18.00 £16.60 £17.00
% change year-on-year
+8.43% -2.35%

Service Desk Analyst
Jobs Demand Trend in Milton Keynes

The demand trend of IT contracts across the Milton Keynes region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Milton Keynes

Service Desk Analyst
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Milton Keynes region.

Service Desk Analyst Daily Rate Trend in Milton Keynes

Service Desk Analyst
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Milton Keynes region.

Service Desk Analyst Hourly Rate Trend in Milton Keynes

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 6 May 2016, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Milton Keynes region featuring Service Desk Analyst in the job title.

1 15 (65.22%) MS Office
2 13 (56.52%) Windows
3 10 (43.48%) ITIL
3 10 (43.48%) Microsoft
4 8 (34.78%) Active Directory
5 7 (30.43%) SLA
5 7 (30.43%) Security Cleared
6 6 (26.09%) MS Excel
6 6 (26.09%) ATM
7 5 (21.74%) Windows XP
7 5 (21.74%) Citrix
7 5 (21.74%) Fault Management
7 5 (21.74%) SC Cleared
8 4 (17.39%) Continuous Improvement
8 4 (17.39%) Service Management
8 4 (17.39%) ITSM
8 4 (17.39%) SQL
8 4 (17.39%) MS Exchange
9 3 (13.04%) Windows 2000
9 3 (13.04%) Management Information System
9 3 (13.04%) Blackberry
9 3 (13.04%) Blackberry Enterprise Server
9 3 (13.04%) Service Delivery
9 3 (13.04%) Incident Management
9 3 (13.04%) ITIL Foundation Certificate
9 3 (13.04%) Line Management
9 3 (13.04%) Analytical Skills
9 3 (13.04%) Windows 7
9 3 (13.04%) Exchange Server 2010
9 3 (13.04%) ITIL V3

Service Desk Analyst Skill Set
Top Related IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (17.39%) MS Exchange
2 3 (13.04%) Blackberry Enterprise Server
2 3 (13.04%) Exchange Server 2010
3 1 (4.35%) IBM Notes
Applications
1 15 (65.22%) MS Office
2 6 (26.09%) MS Excel
Communications & Networking
1 6 (26.09%) ATM
2 2 (8.70%) VPN
General
1 2 (8.70%) Finance
Miscellaneous
1 3 (13.04%) Analytical Skills
1 3 (13.04%) Blackberry
1 3 (13.04%) Management Information System
2 1 (4.35%) iPhone
Operating Systems
1 13 (56.52%) Windows
2 5 (21.74%) Windows XP
3 3 (13.04%) Windows 2000
3 3 (13.04%) Windows 7
4 2 (8.70%) Windows Server
4 2 (8.70%) Windows Server 2008
5 1 (4.35%) Windows 8
Processes & Methodologies
1 10 (43.48%) ITIL
2 5 (21.74%) Fault Management
3 4 (17.39%) Continuous Improvement
3 4 (17.39%) ITSM
3 4 (17.39%) Service Management
4 3 (13.04%) Incident Management
4 3 (13.04%) ITIL V3
4 3 (13.04%) Line Management
4 3 (13.04%) Service Delivery
5 1 (4.35%) Benchmarking
Programming Languages
1 4 (17.39%) SQL
Qualifications
1 7 (30.43%) Security Cleared
2 5 (21.74%) SC Cleared
3 3 (13.04%) ITIL Foundation Certificate
4 2 (8.70%) DV Cleared
4 2 (8.70%) Microsoft Certification
Quality Assurance & Compliance
1 7 (30.43%) SLA
System Software
1 8 (34.78%) Active Directory
Systems Management
1 2 (8.70%) OVSD
Vendors
1 10 (43.48%) Microsoft
2 5 (21.74%) Citrix
3 2 (8.70%) HP
4 1 (4.35%) Lotus
4 1 (4.35%) VMware
Milton Keynes
Capita Defence & Security Resourcing
Rate: £220 - £250 per day
Posted: 5 hours ago
Milton Keynes, Buckinghamshire
Experis Ltd
Rate: £14.00 - £16.50 per hour
Posted: 3 days ago