The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Milton Keynes region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 62 36 40
Rank change year-on-year
-26 +4
Contract jobs requiring a Service Desk Analyst 10 15 31
As % of all contract IT jobs located in Milton Keynes 1.14% 2.81% 3.71%
As % of the Job Titles category 1.20% 3.01% 3.93%
Number of daily rates quoted 1 0 3
Average daily rate £137 - £105
UK excluding London average daily rate £106 £100 £120
% change year-on-year
+6.25% -16.66%
Number of hourly rates quoted 5 9 17
Average hourly rate £14.00 £14.00 £15.00
Average hourly rate % change year-on-year
- -6.66%
90% offered a hourly rate of more than £13.10 £12.90 £13.50
10% offered a hourly rate of more than £15.35 £15.00 £15.40
UK excluding London average hourly rate £13.71 £12.00 £13.00
% change year-on-year
+14.22% -7.69%
Job Titles Category
Milton Keynes
Contract IT job ads with a match in the
Job Titles category
830 499 789
As % of all contract IT jobs located in Milton Keynes 94.75% 93.62% 94.38%
Number of daily rates quoted 437 274 337
Average daily rate £355 £325 £325
Average daily rate % change year-on-year
+9.23% -
90% offered a daily rate of more than £240 £188 £210
10% offered a daily rate of more than £475 £475 £420
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 40 38 62
Average hourly rate £14.50 £14.00 £14.50
Average hourly rate % change year-on-year
+3.57% -3.44%
90% offered a hourly rate of more than £9.00 £10.56 £11.99
10% offered a hourly rate of more than £20.00 £38.50 £38.50
UK excluding London average hourly rate £17.00 £17.50 £19.21
% change year-on-year
-2.85% -8.90%
Service Desk Analyst
Buckinghamshire

Service Desk Analyst
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Milton Keynes

Service Desk Analyst
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Milton Keynes region.

Service Desk Analyst Daily Rate Trend in Milton Keynes

Service Desk Analyst
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Milton Keynes region.

Service Desk Analyst Hourly Rate Trend in Milton Keynes

Service Desk Analyst
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 17 April 2014, IT contractor jobs across the Milton Keynes region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 25 (64.10%) Windows
2 20 (51.28%) Microsoft
3 19 (48.72%) Active Directory
3 19 (48.72%) Windows XP
4 18 (46.15%) ITIL
5 17 (43.59%) MS Office
6 11 (28.21%) Windows 7
7 9 (23.08%) Remedy
8 8 (20.51%) Citrix
9 5 (12.82%) Microsoft Certification
9 5 (12.82%) MS Excel
9 5 (12.82%) MS Exchange
10 4 (10.26%) TCP/IP
10 4 (10.26%) Blackberry
10 4 (10.26%) Blackberry Enterprise Server
10 4 (10.26%) Exchange Server 2010
10 4 (10.26%) Windows Server 2008
10 4 (10.26%) PDA
10 4 (10.26%) Windows Vista
11 3 (7.69%) Wi-Fi
11 3 (7.69%) 3G
11 3 (7.69%) Marketing
11 3 (7.69%) VPN
11 3 (7.69%) ITIL Certification
11 3 (7.69%) Broadband
11 3 (7.69%) Windows 2000
12 2 (5.13%) Ethernet
12 2 (5.13%) HP
12 2 (5.13%) Structured Cabling
12 2 (5.13%) Security Cleared

Service Desk Analyst
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 17 April 2014, IT contractor jobs across the Milton Keynes region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.82%) MS Exchange
2 4 (10.26%) Blackberry Enterprise Server
2 4 (10.26%) Exchange Server 2010
3 1 (2.56%) Exchange Server 2003
3 1 (2.56%) Exchange Server 2007
Applications
1 17 (43.59%) MS Office
2 5 (12.82%) MS Excel
Communications & Networking
1 4 (10.26%) TCP/IP
2 3 (7.69%) VPN
2 3 (7.69%) Broadband
2 3 (7.69%) 3G
2 3 (7.69%) Wi-Fi
3 2 (5.13%) Structured Cabling
3 2 (5.13%) Ethernet
4 1 (2.56%) Internet
General
1 3 (7.69%) Marketing
2 1 (2.56%) Finance
2 1 (2.56%) Automotive
2 1 (2.56%) Retail
Miscellaneous
1 4 (10.26%) Blackberry
1 4 (10.26%) PDA
2 1 (2.56%) Management Information System
Operating Systems
1 25 (64.10%) Windows
2 19 (48.72%) Windows XP
3 11 (28.21%) Windows 7
4 4 (10.26%) Windows Vista
4 4 (10.26%) Windows Server 2008
5 3 (7.69%) Windows 2000
6 1 (2.56%) Windows Server 2003
Processes & Methodologies
1 18 (46.15%) ITIL
2 1 (2.56%) Incident Management
Programming Languages
1 1 (2.56%) SQL
Qualifications
1 5 (12.82%) Microsoft Certification
2 3 (7.69%) ITIL Certification
3 2 (5.13%) Security Cleared
4 1 (2.56%) SC Cleared
4 1 (2.56%) DV Cleared
System Software
1 19 (48.72%) Active Directory
Systems Management
1 1 (2.56%) Unicenter
1 1 (2.56%) OVSD
Vendors
1 20 (51.28%) Microsoft
2 9 (23.08%) Remedy
3 8 (20.51%) Citrix
4 2 (5.13%) HP
5 1 (2.56%) CA
Milton Keynes, Buckinghamshire
Certes Computing Ltd (Birmingham)
Posted: 7 days ago
Milton Keynes
Claremont Consulting Limited
Rate: £11 - £14 per hour
Posted: 10 days ago