The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 53 37 64
Rank change year-on-year
-16 +27
Permanent jobs requiring a Support Analyst 44 45 22
As % of all permanent IT jobs located in Milton Keynes 3.80% 4.75% 2.47%
As % of the Job Titles category 4.02% 4.91% 2.57%
Number of salaries quoted 44 32 16
Average salary £27,500 £27,500 £26,250
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £18,225 £23,775 £18,625
10% offered a salary of more than £32,500 £32,400 £33,750
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1094 916 855
As % of all permanent IT jobs located in Milton Keynes 94.39% 96.62% 95.85%
Number of salaries quoted 799 770 698
Average salary £38,500 £40,000 £37,500
Average salary % change year-on-year
-3.75% +6.66%
90% offered a salary of more than £25,000 £25,500 £23,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Milton Keynes

Support Analyst
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Milton Keynes region.

Support Analyst Salary Trend in Milton Keynes

Support Analyst
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing Support Analyst across the Milton Keynes region over the 3 months to 22 August 2014.

Support Analyst Salary Histogram in Milton Keynes

Support Analyst
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 22 August 2014, IT jobs across the Milton Keynes region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 73 (62.93%) SQL
2 55 (47.41%) Windows
3 43 (37.07%) SQL Server
4 38 (32.76%) Microsoft
5 32 (27.59%) SQL Server Reporting Services
6 28 (24.14%) MS Excel
7 25 (21.55%) Active Directory
7 25 (21.55%) Windows Server 2003
7 25 (21.55%) Windows Server 2008
8 24 (20.69%) Degree
9 23 (19.83%) ITIL
10 22 (18.97%) Linux
10 22 (18.97%) SLA
11 21 (18.10%) Computer Science
12 20 (17.24%) MS Office
13 19 (16.38%) Clustering
13 19 (16.38%) High Availability
14 18 (15.52%) Finance
14 18 (15.52%) Java
15 17 (14.66%) JavaScript
15 17 (14.66%) .NET
15 17 (14.66%) Windows XP
15 17 (14.66%) Apache
15 17 (14.66%) Tomcat
15 17 (14.66%) SQL Server Integration Services
16 16 (13.79%) Windows 7
16 16 (13.79%) Hibernate
17 15 (12.93%) T-SQL
17 15 (12.93%) Oracle
18 14 (12.07%) Spring

Support Analyst
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 22 August 2014, IT jobs across the Milton Keynes region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (14.66%) Apache
1 17 (14.66%) Tomcat
2 10 (8.62%) MS Exchange
3 8 (6.90%) IIS
4 5 (4.31%) Exchange Server 2003
5 2 (1.72%) IBM Notes
6 1 (0.86%) SAP Portal
6 1 (0.86%) Exchange Server 2013
6 1 (0.86%) Exchange Server 2010
6 1 (0.86%) Exchange Server 2007
6 1 (0.86%) NetWeaver
Applications
1 28 (24.14%) MS Excel
2 20 (17.24%) MS Office
3 3 (2.59%) MS Project
Business Applications
1 6 (5.17%) SAP FI
1 6 (5.17%) SAP CO
1 6 (5.17%) SAP FI/CO
2 1 (0.86%) SAP BPC
2 1 (0.86%) SAP SRM
2 1 (0.86%) SAP HCM
2 1 (0.86%) SAP HR
Communications & Networking
1 7 (6.03%) LAN
2 5 (4.31%) WAN
3 4 (3.45%) DHCP
3 4 (3.45%) FTP
3 4 (3.45%) DNS
4 2 (1.72%) Internet
4 2 (1.72%) Firewall
5 1 (0.86%) 3G
5 1 (0.86%) TCP/IP
5 1 (0.86%) GPRS
Database & Business Intelligence
1 43 (37.07%) SQL Server
2 32 (27.59%) SQL Server Reporting Services
3 17 (14.66%) SQL Server Integration Services
4 13 (11.21%) SQL Server 2008
5 12 (10.34%) SQL Server 2005
6 6 (5.17%) Crystal Reports
7 5 (4.31%) MySQL
8 2 (1.72%) SQL Server 2000
8 2 (1.72%) SQL Server 2012
8 2 (1.72%) SQL Server Analysis Services
9 1 (0.86%) Oracle Database 11g
9 1 (0.86%) Oracle Database
9 1 (0.86%) SAP BI
9 1 (0.86%) Oracle Database 10g
9 1 (0.86%) SAP BW
Development Applications
1 12 (10.34%) Visual Studio
2 4 (3.45%) Git (software)
2 4 (3.45%) SQL Server Management Studio (SSMS)
General
1 18 (15.52%) Finance
2 8 (6.90%) Retail
3 2 (1.72%) Aerospace
4 1 (0.86%) Telecoms
4 1 (0.86%) Banking
Libraries, Frameworks & Software Standards
1 17 (14.66%) .NET
2 16 (13.79%) Hibernate
3 14 (12.07%) Spring
4 13 (11.21%) Struts
4 13 (11.21%) J2EE
5 8 (6.90%) HTML
5 8 (6.90%) XML
6 5 (4.31%) jQuery
6 5 (4.31%) CSS
7 4 (3.45%) Web Services
7 4 (3.45%) ASP.NET
7 4 (3.45%) WCF
7 4 (3.45%) JSON
7 4 (3.45%) ASP.NET MVC
7 4 (3.45%) ASP.NET Web Forms
7 4 (3.45%) ASP.NET Web API
8 2 (1.72%) Middleware
8 2 (1.72%) Oracle Fusion
9 1 (0.86%) SAP PI
9 1 (0.86%) Web Dynpro
Miscellaneous
1 21 (18.10%) Computer Science
2 19 (16.38%) Clustering
3 9 (7.76%) Xbox
4 4 (3.45%) EPoS
4 4 (3.45%) Client/Server
Operating Systems
1 55 (47.41%) Windows
2 25 (21.55%) Windows Server 2003
2 25 (21.55%) Windows Server 2008
3 22 (18.97%) Linux
4 17 (14.66%) Windows XP
5 16 (13.79%) Windows 7
6 7 (6.03%) Windows Server 2012
7 6 (5.17%) UNIX
8 4 (3.45%) Windows 8
9 2 (1.72%) Windows Vista
10 1 (0.86%) Red Hat Enterprise Linux
Processes & Methodologies
1 23 (19.83%) ITIL
2 19 (16.38%) High Availability
3 13 (11.21%) Software Engineering
3 13 (11.21%) Agile Software Development
4 11 (9.48%) CRM
5 10 (8.62%) Performance Monitoring
6 9 (7.76%) Data Analysis
6 9 (7.76%) Service Delivery
7 8 (6.90%) B2B
7 8 (6.90%) B2C
7 8 (6.90%) Business Analysis
7 8 (6.90%) Web Development
8 4 (3.45%) MVC
8 4 (3.45%) Time Management
8 4 (3.45%) WFM
8 4 (3.45%) Root Cause Analysis
9 2 (1.72%) Business Intelligence
9 2 (1.72%) Service Management
9 2 (1.72%) Incident Management
9 2 (1.72%) Data Entry
Programming Languages
1 73 (62.93%) SQL
2 18 (15.52%) Java
3 17 (14.66%) JavaScript
4 15 (12.93%) T-SQL
5 13 (11.21%) C#
6 10 (8.62%) VB.NET
7 2 (1.72%) PowerShell
8 1 (0.86%) Shell Script
8 1 (0.86%) ABAP
8 1 (0.86%) PHP
8 1 (0.86%) PL/SQL
Qualifications
1 24 (20.69%) Degree
2 13 (11.21%) OCPJP
2 13 (11.21%) OCMJD
2 13 (11.21%) Sun Certification
3 9 (7.76%) Security Cleared
4 8 (6.90%) SC Cleared
5 4 (3.45%) Cisco Certification
5 4 (3.45%) CCNA
6 3 (2.59%) CTC Cleared
6 3 (2.59%) HND
7 2 (1.72%) MCSA
7 2 (1.72%) CCNP
7 2 (1.72%) Microsoft Certification
7 2 (1.72%) VMware Certified Professional (VCP)
8 1 (0.86%) MCP
Quality Assurance & Compliance
1 22 (18.97%) SLA
2 8 (6.90%) QA
System Software
1 25 (21.55%) Active Directory
2 4 (3.45%) Hyper-V
2 4 (3.45%) XenApp
3 3 (2.59%) XenDesktop
3 3 (2.59%) VMware Infrastructure
3 3 (2.59%) Forefront TMG
3 3 (2.59%) UAG
Vendors
1 38 (32.76%) Microsoft
2 15 (12.93%) Oracle
3 13 (11.21%) Sun
4 9 (7.76%) SAP
5 7 (6.03%) Citrix
6 5 (4.31%) Cisco
7 4 (3.45%) VMware
8 3 (2.59%) Symantec
8 3 (2.59%) Remedy
8 3 (2.59%) Websense
9 2 (1.72%) Lotus
10 1 (0.86%) Red Hat
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