The table below looks at the statistics for SLA skills in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 28 53 52
Rank change year-on-year
+25 -1
Permanent jobs citing SLA 83 32 35
As % of all permanent IT jobs located in Milton Keynes 7.70% 3.27% 3.82%
As % of the Quality Assurance & Compliance category 74.77% 42.67% 42.17%
Number of salaries quoted 39 21 27
Average salary £26,000 £30,000 £23,000
Average salary % change year-on-year
-13.33% +30.43%
90% offered a salary of more than £17,400 £20,500 £18,400
10% offered a salary of more than £32,600 £47,500 £40,000
UK excluding London average salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -
SLA
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Milton Keynes region.

Quality Assurance & Compliance Category
Milton Keynes
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
111 75 83
As % of all permanent IT jobs located in Milton Keynes 10.30% 7.67% 9.06%
Number of salaries quoted 66 58 61
Average salary £27,750 £42,500 £37,500
Average salary % change year-on-year
-34.70% +13.33%
90% offered a salary of more than £19,000 £30,000 £19,500
10% offered a salary of more than £67,500 £45,000 £65,000
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Milton Keynes region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Milton Keynes

SLA
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Milton Keynes region.

SLA Salary Trend in Milton Keynes

SLA
Salary Histogram in Milton Keynes

This chart provides a salary histogram for IT jobs citing SLA across the Milton Keynes region over the 3 months to 24 October 2014.

SLA Salary Histogram in Milton Keynes

SLA
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 24 October 2014, IT jobs across the Milton Keynes region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 46 (40.00%) ITIL
2 43 (37.39%) Windows
3 38 (33.04%) Microsoft
4 28 (24.35%) Service Delivery
5 27 (23.48%) Active Directory
6 22 (19.13%) MS Excel
7 20 (17.39%) SQL
8 19 (16.52%) Windows XP
9 18 (15.65%) MS Office
9 18 (15.65%) Service Management
9 18 (15.65%) Security Cleared
10 17 (14.78%) SC Cleared
10 17 (14.78%) Root Cause Analysis
11 16 (13.91%) Windows 7
11 16 (13.91%) Mentoring
11 16 (13.91%) Analytical Skills
11 16 (13.91%) Change Management
11 16 (13.91%) Cisco
11 16 (13.91%) LAN
11 16 (13.91%) WAN
11 16 (13.91%) ITIL Certification
12 15 (13.04%) Windows Server 2003
13 14 (12.17%) VPN
14 12 (10.43%) Wi-Fi
14 12 (10.43%) Remedy
14 12 (10.43%) MS Exchange
14 12 (10.43%) Juniper
14 12 (10.43%) Windows Server 2008
15 11 (9.57%) Network Design
15 11 (9.57%) xDSL

SLA
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 24 October 2014, IT jobs across the Milton Keynes region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 12 (10.43%) MS Exchange
2 7 (6.09%) Exchange Server 2003
3 4 (3.48%) IIS
4 3 (2.61%) Exchange Server 2007
5 2 (1.74%) Apache
5 2 (1.74%) Tomcat
5 2 (1.74%) SharePoint
Applications
1 22 (19.13%) MS Excel
2 18 (15.65%) MS Office
Cloud Services
1 1 (0.87%) Cloud Computing
Communications & Networking
1 16 (13.91%) LAN
1 16 (13.91%) WAN
2 14 (12.17%) VPN
3 12 (10.43%) Wi-Fi
4 11 (9.57%) Frame Relay
4 11 (9.57%) DWDM
4 11 (9.57%) MPLS
4 11 (9.57%) OSPF
4 11 (9.57%) BGP
4 11 (9.57%) EIGRP
4 11 (9.57%) SDH
4 11 (9.57%) VoIP
4 11 (9.57%) WLAN
4 11 (9.57%) X.25
4 11 (9.57%) ATM
4 11 (9.57%) xDSL
5 5 (4.35%) DNS
5 5 (4.35%) DHCP
6 4 (3.48%) Firewall
7 2 (1.74%) SAN
Database & Business Intelligence
1 8 (6.96%) SQL Server
2 5 (4.35%) MySQL
2 5 (4.35%) Relational Database
3 4 (3.48%) Crystal Reports
4 3 (2.61%) Oracle Database 10g
4 3 (2.61%) Oracle Database
4 3 (2.61%) Oracle Database 11g
5 2 (1.74%) RDBMS
5 2 (1.74%) DB2
6 1 (0.87%) MS Access
6 1 (0.87%) Data Mining
6 1 (0.87%) SQL Server 2000
6 1 (0.87%) SQL Server 2005
6 1 (0.87%) SQL Server 2008
General
1 10 (8.70%) Finance
2 7 (6.09%) Retail
3 6 (5.22%) Telecoms
4 3 (2.61%) Banking
5 1 (0.87%) Manufacturing
Job Titles
1 60 (52.17%) Analyst
2 31 (26.96%) Support Analyst
3 16 (13.91%) 1st Line Support
4 13 (11.30%) Help Desk Support
5 12 (10.43%) 3rd Line Support
5 12 (10.43%) Help Desk Analyst
5 12 (10.43%) 3rd Line Support Analyst
5 12 (10.43%) 1st Line Support Analyst
6 11 (9.57%) Network Design Architect
6 11 (9.57%) Network Architect
6 11 (9.57%) Architect
7 10 (8.70%) Service Analyst
7 10 (8.70%) Service Desk Analyst
7 10 (8.70%) Help Desk Support Analyst
8 9 (7.83%) Team Leader
9 7 (6.09%) Service Desk Team Leader
10 6 (5.22%) Service Manager
10 6 (5.22%) 2nd Line Support
10 6 (5.22%) Senior Analyst
11 4 (3.48%) Business Analyst
Libraries, Frameworks & Software Standards
1 3 (2.61%) Middleware
2 2 (1.74%) Oracle Fusion
3 1 (0.87%) .NET
Miscellaneous
1 16 (13.91%) Analytical Skills
2 5 (4.35%) CMDB
3 4 (3.48%) Computer Science
4 2 (1.74%) iPhone
4 2 (1.74%) iSeries
4 2 (1.74%) Client/Server
4 2 (1.74%) Blackberry
5 1 (0.87%) Management Information System
5 1 (0.87%) Mathematics
5 1 (0.87%) N-Tier
5 1 (0.87%) EPoS
Operating Systems
1 43 (37.39%) Windows
2 19 (16.52%) Windows XP
3 16 (13.91%) Windows 7
4 15 (13.04%) Windows Server 2003
5 12 (10.43%) Windows Server 2008
6 7 (6.09%) Windows Vista
6 7 (6.09%) Windows Server 2012
7 6 (5.22%) Windows 8
8 5 (4.35%) Linux
9 3 (2.61%) UNIX
10 2 (1.74%) AIX
10 2 (1.74%) Solaris
11 1 (0.87%) Red Hat Enterprise Linux
Processes & Methodologies
1 46 (40.00%) ITIL
2 28 (24.35%) Service Delivery
3 18 (15.65%) Service Management
4 17 (14.78%) Root Cause Analysis
5 16 (13.91%) Mentoring
5 16 (13.91%) Change Management
6 11 (9.57%) Network Design
7 9 (7.83%) Incident Management
8 8 (6.96%) People Management
9 7 (6.09%) Line Management
9 7 (6.09%) Knowledge Management
10 6 (5.22%) Workflow
11 5 (4.35%) ITSM
11 5 (4.35%) CRM
11 5 (4.35%) Data Analysis
11 5 (4.35%) Problem Management
11 5 (4.35%) ITIL V3
12 4 (3.48%) Continuous Improvement
12 4 (3.48%) Capacity Management
12 4 (3.48%) Cyber Security
Programming Languages
1 20 (17.39%) SQL
2 3 (2.61%) VB
2 3 (2.61%) PowerShell
3 2 (1.74%) Java
3 2 (1.74%) PL/SQL
4 1 (0.87%) VBScript
4 1 (0.87%) C#
Qualifications
1 18 (15.65%) Security Cleared
2 17 (14.78%) SC Cleared
3 16 (13.91%) ITIL Certification
4 9 (7.83%) Degree
5 8 (6.96%) Microsoft Certification
5 8 (6.96%) HND
6 4 (3.48%) CCNP
6 4 (3.48%) Cisco Certification
7 3 (2.61%) CCNA
7 3 (2.61%) MCSE
7 3 (2.61%) MCSA
7 3 (2.61%) VMware Certified Professional (VCP)
7 3 (2.61%) ITIL Foundation Certificate
8 1 (0.87%) MCP
8 1 (0.87%) CCSA
8 1 (0.87%) CCSE
System Software
1 27 (23.48%) Active Directory
2 5 (4.35%) VMware Infrastructure
2 5 (4.35%) Hyper-V
3 4 (3.48%) XenApp
3 4 (3.48%) XenDesktop
3 4 (3.48%) Forefront TMG
3 4 (3.48%) UAG
4 2 (1.74%) Oracle RMAN
4 2 (1.74%) Oracle RAC
4 2 (1.74%) vSphere
Systems Management
1 2 (1.74%) Oracle Enterprise Manager
1 2 (1.74%) Data Guard
2 1 (0.87%) OpenView Configuration Management
2 1 (0.87%) Backup Exec
2 1 (0.87%) BladeLogic
2 1 (0.87%) WSUS
2 1 (0.87%) SCCM
Vendors
1 38 (33.04%) Microsoft
2 16 (13.91%) Cisco
3 12 (10.43%) Juniper
3 12 (10.43%) Remedy
4 9 (7.83%) Huawei
5 8 (6.96%) HP
6 7 (6.09%) VMware
7 6 (5.22%) Citrix
7 6 (5.22%) Symantec
8 4 (3.48%) Cognos
8 4 (3.48%) Oracle
8 4 (3.48%) Websense
9 2 (1.74%) Computacenter
9 2 (1.74%) Sybase
10 1 (0.87%) Nokia
10 1 (0.87%) Red Hat
10 1 (0.87%) Apple
10 1 (0.87%) CheckPoint
10 1 (0.87%) Salesforce.com
10 1 (0.87%) Intel
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