The table below looks at the statistics for ITSM skills in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 38 - -
Rank change year-on-year
- 0
Permanent jobs citing ITSM 1 0 0
As % of all permanent IT jobs located in Norfolk 0.55% - -
As % of the Processes & Methodologies category 0.71% - -
Number of salaries quoted 1 0 0
Average salary £32,500 - -
UK excluding London average salary £42,500 £40,857 £42,500
% change year-on-year
+4.02% -3.86%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Permanent IT job ads with a match in the
Processes & Methodologies category
140 242 269
As % of all permanent IT jobs located in Norfolk 76.50% 83.74% 74.31%
Number of salaries quoted 109 206 256
Average salary £33,500 £40,000 £33,500
Average salary % change year-on-year
-16.25% +19.40%
90% offered a salary of more than £22,200 £29,685 £27,500
10% offered a salary of more than £50,000 £60,000 £67,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Norfolk

ITSM
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Norfolk region.

ITSM Salary Trend in Norfolk

ITSM
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Norfolk region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich - 1 £32,500 -
ITSM
East of England

ITSM
Top 9 Related IT Skills in Norfolk

For the 6 months to 28 August 2015, IT jobs across the Norfolk region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 1 (100.00%) ITIL
1 1 (100.00%) PRINCE2
1 1 (100.00%) Project Management
1 1 (100.00%) Service Management
1 1 (100.00%) Quality Management
1 1 (100.00%) Risk Assessment
1 1 (100.00%) Resource Management
1 1 (100.00%) ITIL V3
1 1 (100.00%) ITIL V2

ITSM
Top Related IT Skills in Norfolk by Category

For the 6 months to 28 August 2015, IT jobs across the Norfolk region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) PRINCE2
1 1 (100.00%) Project Management
1 1 (100.00%) Service Management
1 1 (100.00%) Quality Management
1 1 (100.00%) Risk Assessment
1 1 (100.00%) Resource Management
1 1 (100.00%) ITIL V3
1 1 (100.00%) ITIL V2