The table below looks at the statistics for ITSM skills in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank - - -
Permanent jobs citing ITSM 0 0 0
As % of all permanent IT jobs located in Norfolk - - -
As % of the Processes & Methodologies category - - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £41,000 £42,500 £40,000
% change year-on-year
-3.52% +6.25%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Permanent IT job ads with a match in the
Processes & Methodologies category
250 269 340
As % of all permanent IT jobs located in Norfolk 83.33% 71.73% 71.43%
Number of salaries quoted 211 255 269
Average salary £40,000 £32,500 £37,500
Average salary % change year-on-year
+23.07% -13.33%
90% offered a salary of more than £30,000 £27,500 £25,000
10% offered a salary of more than £67,500 £65,000 £54,100
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Norfolk

ITSM
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Norfolk region.

ITSM Salary Trend in Norfolk