The table below looks at the statistics for ITSM skills in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank - 52 67
Permanent jobs citing ITSM 0 1 1
As % of all permanent IT jobs located in Norfolk - 0.27% 0.18%
As % of the Processes & Methodologies category - 0.36% 0.24%
Number of salaries quoted 0 1 1
Average salary - £52,500 £43,500
Average salary % change year-on-year
- +20.68%
UK excluding London average salary £37,500 £44,500 £40,000
% change year-on-year
-15.73% +11.25%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Permanent IT job ads with a match in the
Processes & Methodologies category
206 276 421
As % of all permanent IT jobs located in Norfolk 81.10% 75.20% 76.41%
Number of salaries quoted 174 249 346
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £52,500 £55,000 £45,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

ITSM
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Norfolk

ITSM
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Norfolk region.

ITSM Salary Trend in Norfolk