The table below looks at the statistics for ITSM skills in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank - - 51
Permanent jobs citing ITSM 0 0 1
As % of all permanent IT jobs located in Norfolk - - 0.26%
As % of the Processes & Methodologies category - - 0.35%
Number of salaries quoted 0 0 1
Average salary - - £90,000
UK excluding London average salary £44,500 £50,000 £47,500
% change year-on-year
-11.00% +5.26%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Permanent IT job ads with a match in the
Processes & Methodologies category
228 256 282
As % of all permanent IT jobs located in Norfolk 77.29% 72.73% 71.94%
Number of salaries quoted 192 211 264
Average salary £40,000 £35,000 £34,000
Average salary % change year-on-year
+14.28% +2.94%
90% offered a salary of more than £25,500 £24,000 £26,500
10% offered a salary of more than £45,000 £45,000 £47,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

ITSM
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Norfolk

ITSM
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Norfolk region.

ITSM Salary Trend in Norfolk