Support Analyst Jobs in Norfolk

Support Analyst
East of England > Norfolk

The median Support Analyst salary in Norfolk is £27,500 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 62 36 23
Rank change year-on-year -26 -13 -
Permanent jobs requiring a Support Analyst 12 5 9
As % of all permanent jobs advertised in Norfolk 1.60% 1.87% 4.62%
As % of the Job Titles category 1.72% 2.54% 6.43%
Number of salaries quoted 12 4 9
10th Percentile £21,425 £22,725 -
25th Percentile £23,000 £25,313 £20,250
Median annual salary (50th Percentile) £27,500 £28,500 £21,500
Median % change year-on-year -3.51% +32.56% -
75th Percentile £28,750 £30,250 £22,750
90th Percentile - - £23,750
East of England median annual salary £30,000 £28,500 £30,000
% change year-on-year +5.26% -5.00% -7.69%

All Permanent IT Job Vacancies
Norfolk

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Norfolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Norfolk with a recognized job title 699 197 140
% of permanent jobs with a recognized job title 93.20% 73.51% 71.79%
Number of salaries quoted 478 99 84
10th Percentile £26,000 £24,000 £20,250
25th Percentile £29,000 £31,750 £26,250
Median annual salary (50th Percentile) £40,000 £41,000 £40,029
Median % change year-on-year -2.44% +2.43% -4.92%
75th Percentile £52,500 £56,250 £51,250
90th Percentile £58,750 £70,600 £62,500
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

Support Analyst
Job Vacancy Trend in Norfolk

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Norfolk.

Job vacancy trend for Support Analyst in Norfolk

Support Analyst
Salary Trend in Norfolk

3-month moving average salary quoted in jobs citing Support Analyst in Norfolk.

Salary trend for Support Analyst in Norfolk

Support Analyst
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Norfolk region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Norwich -11 11 £27,500 -3.51%
Support Analyst
East of England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Norfolk

For the 6 months to 6 May 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Norfolk region featuring Support Analyst in the job title.

1 11 (91.67%) Windows
2 10 (83.33%) Windows 10
2 10 (83.33%) Customer Service
3 7 (58.33%) Windows Server 2016
3 7 (58.33%) Windows Server 2019
3 7 (58.33%) Windows Server
3 7 (58.33%) VMware
3 7 (58.33%) JIRA
3 7 (58.33%) vSphere
3 7 (58.33%) Confluence
3 7 (58.33%) Commvault
3 7 (58.33%) Analytical Skills
4 4 (33.33%) Social Skills
5 3 (25.00%) Customer Experience
5 3 (25.00%) Microsoft 365
5 3 (25.00%) Apple iOS
5 3 (25.00%) Time Management
5 3 (25.00%) ITSM
5 3 (25.00%) SharePoint
5 3 (25.00%) SLA
5 3 (25.00%) Active Directory
6 2 (16.67%) Finance
7 1 (8.33%) Customer-Centric Approach
7 1 (8.33%) Proactive Monitoring
7 1 (8.33%) Customer-Centricity
7 1 (8.33%) Collaborative Working
7 1 (8.33%) Problem-Solving
7 1 (8.33%) Collaborative Culture
7 1 (8.33%) Degree
7 1 (8.33%) Legal

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (58.33%) Confluence
2 3 (25.00%) SharePoint
Applications
1 1 (8.33%) Microsoft Office
Cloud Services
1 3 (25.00%) Microsoft 365
Development Applications
1 7 (58.33%) JIRA
General
1 7 (58.33%) Analytical Skills
2 4 (33.33%) Social Skills
3 2 (16.67%) Finance
4 1 (8.33%) Legal
Operating Systems
1 11 (91.67%) Windows
2 10 (83.33%) Windows 10
3 7 (58.33%) Windows Server
3 7 (58.33%) Windows Server 2016
3 7 (58.33%) Windows Server 2019
4 3 (25.00%) Apple iOS
Processes & Methodologies
1 10 (83.33%) Customer Service
2 3 (25.00%) Customer Experience
2 3 (25.00%) ITSM
2 3 (25.00%) Time Management
3 1 (8.33%) Collaborative Culture
3 1 (8.33%) Collaborative Working
3 1 (8.33%) Continuous Improvement
3 1 (8.33%) Customer-Centric Approach
3 1 (8.33%) Customer-Centricity
3 1 (8.33%) ITIL
3 1 (8.33%) Proactive Monitoring
3 1 (8.33%) Problem-Solving
Qualifications
1 1 (8.33%) A+ Certification
1 1 (8.33%) Degree
1 1 (8.33%) Microsoft Certification
Quality Assurance & Compliance
1 3 (25.00%) SLA
System Software
1 7 (58.33%) vSphere
2 3 (25.00%) Active Directory
3 1 (8.33%) VMware Infrastructure
Vendors
1 7 (58.33%) Commvault
1 7 (58.33%) VMware
2 1 (8.33%) Microsoft