1st Line Support Technician Jobs in the North of England

First Line Support Technician
England > North of England

The median First Line Support Technician salary in the North of England is £23,500 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 380 446 429
Rank change year-on-year +66 -17 -70
Permanent jobs requiring a 1st Line Support Technician 12 1 18
As % of all permanent jobs advertised in the North of England 0.069% 0.006% 0.100%
As % of the Job Titles category 0.073% 0.006% 0.10%
Number of salaries quoted 12 1 10
10th Percentile £19,700 - £19,425
25th Percentile £21,500 £23,750 £19,500
Median annual salary (50th Percentile) £23,500 £24,500 £20,500
Median % change year-on-year -4.08% +19.51% -8.89%
75th Percentile £25,500 £25,250 £21,875
90th Percentile - - £22,475
England median annual salary £24,000 £23,000 £21,500
% change year-on-year +4.35% +6.98% -10.42%

All Permanent IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,454 15,637 17,369
% of permanent jobs with a recognized job title 94.95% 89.41% 96.15%
Number of salaries quoted 12,728 8,304 11,099
10th Percentile £27,000 £30,500 £27,870
25th Percentile £36,250 £39,000 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,000
Median % change year-on-year -6.54% +7.00% +5.26%
75th Percentile £65,000 £69,063 £65,000
90th Percentile £78,500 £81,250 £80,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

1st Line Support Technician
Job Vacancy Trend in the North of England

Job postings that featured 1st Line Support Technician in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for 1st Line Support Technician in the North of England

1st Line Support Technician
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing 1st Line Support Technician in the North of England.

Salary trend for 1st Line Support Technician in the North of England

1st Line Support Technician
Salary Histogram in the North of England

Salary distribution for jobs citing 1st Line Support Technician in the North of England over the 6 months to 6 May 2024.

Salary histogram for 1st Line Support Technician in the North of England

1st Line Support Technician
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the North of England region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +23 6 £25,000 +2.04%
Yorkshire - 6 £23,000 - 1
1st Line Support Technician
England

1st Line Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 6 May 2024, 1st Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring 1st Line Support Technician in the job title.

1 7 (58.33%) Windows
1 7 (58.33%) Social Skills
2 6 (50.00%) Windows 10
2 6 (50.00%) Microsoft
3 4 (33.33%) Mobile Device Management
3 4 (33.33%) SQL
3 4 (33.33%) T-SQL
3 4 (33.33%) Microsoft Exchange
3 4 (33.33%) LAN
3 4 (33.33%) WAN
4 3 (25.00%) Windows 7
4 3 (25.00%) Customer Service
5 2 (16.67%) Driving Licence
5 2 (16.67%) GDPR
5 2 (16.67%) Problem-Solving
5 2 (16.67%) DNS
5 2 (16.67%) Windows 8
5 2 (16.67%) Mathematics
5 2 (16.67%) Microsoft Excel
5 2 (16.67%) Firewall
6 1 (8.33%) Service Delivery
6 1 (8.33%) TCP/IP
6 1 (8.33%) VPN
6 1 (8.33%) Active Directory
6 1 (8.33%) Apple
6 1 (8.33%) Microsoft 365
6 1 (8.33%) Windows Server
6 1 (8.33%) Remote Desktop
6 1 (8.33%) Public Sector
6 1 (8.33%) Break/Fix

1st Line Support Technician Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (33.33%) Microsoft Exchange
Applications
1 2 (16.67%) Microsoft Excel
Cloud Services
1 1 (8.33%) Microsoft 365
Communications & Networking
1 4 (33.33%) LAN
1 4 (33.33%) WAN
2 2 (16.67%) DNS
2 2 (16.67%) Firewall
3 1 (8.33%) Remote Desktop
3 1 (8.33%) TCP/IP
3 1 (8.33%) VPN
General
1 7 (58.33%) Social Skills
2 1 (8.33%) Public Sector
Miscellaneous
1 2 (16.67%) Driving Licence
Operating Systems
1 7 (58.33%) Windows
2 6 (50.00%) Windows 10
3 3 (25.00%) Windows 7
4 2 (16.67%) Windows 8
5 1 (8.33%) Windows Server
Processes & Methodologies
1 4 (33.33%) Mobile Device Management
2 3 (25.00%) Customer Service
3 2 (16.67%) Mathematics
3 2 (16.67%) Problem-Solving
4 1 (8.33%) Break/Fix
4 1 (8.33%) Service Delivery
Programming Languages
1 4 (33.33%) SQL
1 4 (33.33%) T-SQL
Quality Assurance & Compliance
1 2 (16.67%) GDPR
System Software
1 1 (8.33%) Active Directory
Vendors
1 6 (50.00%) Microsoft
2 1 (8.33%) Apple