Customer Engagement Jobs in the North of England

Customer Engagement
England > North of England

The following table provides summary statistics for permanent job vacancies advertised in the North of England with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 5 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 317 168 341
Rank change year-on-year -149 +173 -12
Permanent jobs citing Customer Engagement 76 360 106
As % of all permanent jobs advertised in the North of England 0.44% 2.06% 0.59%
As % of the Processes & Methodologies category 0.52% 2.13% 0.63%
Number of salaries quoted 54 56 42
10th Percentile £24,000 £25,420 £29,025
25th Percentile £37,500 £26,605 £35,000
Median annual salary (50th Percentile) £41,250 £42,500 £50,000
Median % change year-on-year -2.94% -15.00% -16.67%
75th Percentile £59,656 £66,563 £59,688
90th Percentile £83,250 £79,375 £76,375
England median annual salary £60,000 £70,000 £62,500
% change year-on-year -14.29% +12.00% +4.17%

All Process and Methodology Skills
North of England

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North of England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,483 16,940 16,926
As % of all permanent jobs advertised in the North of England 83.70% 96.88% 93.83%
Number of salaries quoted 11,118 8,087 10,794
10th Percentile £27,500 £31,250 £29,000
25th Percentile £37,000 £40,000 £38,250
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% +5.26%
75th Percentile £65,000 £70,000 £66,250
90th Percentile £80,000 £82,500 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer Engagement
Job Vacancy Trend in the North of England

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Customer Engagement in the North of England

Customer Engagement
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Customer Engagement in the North of England.

Salary trend for Customer Engagement in the North of England

Customer Engagement
Salary Histogram in the North of England

Salary distribution for jobs citing Customer Engagement in the North of England over the 6 months to 5 May 2024.

Salary histogram for Customer Engagement in the North of England

Customer Engagement
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the North of England region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West -3 56 £40,000 +11.11% 25
North East +2 13 £42,500 +102.38% 5
Yorkshire -119 7 £91,250 +114.71% 13
Customer Engagement
England

Customer Engagement
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.26%) Confluence
2 3 (3.95%) Umbraco
3 2 (2.63%) SharePoint
Applications
1 3 (3.95%) Microsoft Office
2 1 (1.32%) Microsoft Project
Business Applications
1 4 (5.26%) MIS ActiveH
2 1 (1.32%) Dynamics CRM
2 1 (1.32%) Oracle EBS
Cloud Services
1 6 (7.89%) SaaS
2 3 (3.95%) Dynamics 365
3 2 (2.63%) Azure
3 2 (2.63%) Azure API Management
3 2 (2.63%) Azure Cosmos DB
3 2 (2.63%) Azure Data Factory
3 2 (2.63%) Azure Event Grid
3 2 (2.63%) Azure Logic Apps
3 2 (2.63%) Azure Service Bus
3 2 (2.63%) Microsoft 365
3 2 (2.63%) Power Platform
4 1 (1.32%) Boomi
Communications & Networking
1 11 (14.47%) SD-WAN
1 11 (14.47%) WAN
2 6 (7.89%) Cisco Firepower
3 3 (3.95%) DHCP
3 3 (3.95%) DNS
3 3 (3.95%) TCP/IP
Database & Business Intelligence
1 2 (2.63%) Azure SQL Database
1 2 (2.63%) MySQL
1 2 (2.63%) PostgreSQL
1 2 (2.63%) SQL Server
Development Applications
1 5 (6.58%) JIRA
2 3 (3.95%) Git
2 3 (3.95%) Visual Studio
General
1 12 (15.79%) Social Skills
2 8 (10.53%) Public Sector
3 6 (7.89%) Analytical Skills
4 4 (5.26%) Documentation Skills
4 4 (5.26%) Marketing
5 3 (3.95%) Aerospace
5 3 (3.95%) Inclusion and Diversity
5 3 (3.95%) Retail
6 2 (2.63%) Finance
6 2 (2.63%) Influencing Skills
7 1 (1.32%) Brand Awareness
7 1 (1.32%) Health Technology
7 1 (1.32%) Organisational Skills
Job Titles
1 21 (27.63%) Architect
2 15 (19.74%) Lead
3 14 (18.42%) Senior
4 13 (17.11%) Senior Architect
5 12 (15.79%) Solutions Architect
6 11 (14.47%) Cisco Architect
6 11 (14.47%) Senior Cisco Architect
7 10 (13.16%) Systems Engineer
8 7 (9.21%) Senior Solutions Architect
9 6 (7.89%) Cisco Security Architect
9 6 (7.89%) Security Architect
9 6 (7.89%) Senior Security Architect
10 5 (6.58%) Cisco Solutions Architect
10 5 (6.58%) Engagement Manager
10 5 (6.58%) Senior Cisco Solutions Architect
11 4 (5.26%) Service Desk Agent
12 3 (3.95%) Compliance Manager
12 3 (3.95%) Risk Manager
12 3 (3.95%) Technical Manager
12 3 (3.95%) Umbraco Developer
Libraries, Frameworks & Software Standards
1 5 (6.58%) .NET
2 3 (3.95%) .NET Core
2 3 (3.95%) ASP.NET Web API
2 3 (3.95%) jQuery
2 3 (3.95%) Razor View Engine
2 3 (3.95%) Twitter Bootstrap
2 3 (3.95%) WCF
3 1 (1.32%) MACH
Miscellaneous
1 11 (14.47%) Data Centre
2 10 (13.16%) AS400
2 10 (13.16%) iSeries
3 3 (3.95%) Low-Code
3 3 (3.95%) Product Ownership
3 3 (3.95%) Security Posture
4 2 (2.63%) Mobile App
5 1 (1.32%) Analytical Mindset
5 1 (1.32%) Driving Licence
5 1 (1.32%) FPGA
5 1 (1.32%) Hybrid Cloud
5 1 (1.32%) Onboarding
5 1 (1.32%) Self-Motivation
5 1 (1.32%) Team-Oriented Environment
Operating Systems
1 3 (3.95%) Android
Processes & Methodologies
1 21 (27.63%) Information Security
2 16 (21.05%) Time Management
3 15 (19.74%) Data Protection
4 12 (15.79%) Customer Service
5 11 (14.47%) Cybersecurity
5 11 (14.47%) Presales
5 11 (14.47%) Software Licensing
6 10 (13.16%) High Availability
7 9 (11.84%) Customer Experience
8 7 (9.21%) Agile
8 7 (9.21%) Analytics
8 7 (9.21%) Commercial Awareness
8 7 (9.21%) Problem-Solving
9 6 (7.89%) Project Management
9 6 (7.89%) Roadmaps
10 4 (5.26%) Collaborative Working
10 4 (5.26%) IT Strategy
10 4 (5.26%) Mentoring
11 3 (3.95%) Coaching
11 3 (3.95%) User Experience
Programming Languages
1 5 (6.58%) C#
1 5 (6.58%) SQL
2 3 (3.95%) JavaScript
Qualifications
1 16 (21.05%) Security Cleared
2 15 (19.74%) CISA
2 15 (19.74%) CISM
2 15 (19.74%) CRISC
2 15 (19.74%) Degree
3 14 (18.42%) SC Cleared
4 11 (14.47%) CCNA
4 11 (14.47%) CCNP
4 11 (14.47%) Cisco Certification
5 3 (3.95%) PhD
6 1 (1.32%) BPSS Clearance
Quality Assurance & Compliance
1 18 (23.68%) ISO/IEC 27001
2 15 (19.74%) GDPR
2 15 (19.74%) GRC
3 4 (5.26%) Cyber Essentials
4 3 (3.95%) Cyber Essentials PLUS
4 3 (3.95%) ISO 9001
4 3 (3.95%) SOC 2
5 1 (1.32%) QA
System Software
1 5 (6.58%) Active Directory
Systems Management
1 6 (7.89%) Stealthwatch
2 5 (6.58%) CASB
3 1 (1.32%) Oracle Identity Management
Vendors
1 23 (30.26%) Microsoft
2 11 (14.47%) Adobe
2 11 (14.47%) Apple
2 11 (14.47%) Cisco
2 11 (14.47%) Meraki
3 10 (13.16%) IBM
4 3 (3.95%) ANSYS
4 3 (3.95%) Oracle
5 2 (2.63%) Databricks
6 1 (1.32%) Infor
6 1 (1.32%) Sitecore