Help Desk Analyst Jobs in the North of England

Help Desk Analyst
England > North of England

The median Help Desk Analyst salary in the North of England is £24,000 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 381 426 431
Rank change year-on-year +45 +5 -86
Permanent jobs requiring a Help Desk Analyst 15 5 29
As % of all permanent jobs advertised in the North of England 0.087% 0.029% 0.16%
As % of the Job Titles category 0.091% 0.032% 0.17%
Number of salaries quoted 15 5 29
10th Percentile £20,500 £20,200 £25,762
25th Percentile £21,000 £21,250 -
Median annual salary (50th Percentile) £24,000 £25,000 £26,000
Median % change year-on-year -4.00% -3.85% +19.54%
75th Percentile £27,250 £25,500 £28,750
90th Percentile £30,000 £27,450 £43,750
England median annual salary £26,500 £27,500 £27,500
% change year-on-year -3.64% - +7.84%

All Permanent IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,423 15,639 17,369
% of permanent jobs with a recognized job title 94.95% 89.43% 96.21%
Number of salaries quoted 12,697 8,299 11,117
10th Percentile £27,000 £30,500 £27,811
25th Percentile £36,250 £39,000 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £65,000 £68,750 £65,000
90th Percentile £78,500 £81,250 £80,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Help Desk Analyst
Job Vacancy Trend in the North of England

Job postings that featured Help Desk Analyst in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Help Desk Analyst in the North of England

Help Desk Analyst
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Help Desk Analyst in the North of England.

Salary trend for Help Desk Analyst in the North of England

Help Desk Analyst
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the North of England region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +18 9 £24,000 +4.35% 1
Yorkshire +91 3 £21,000 -11.58% 1
North East -1 3 £26,500 -3.64%
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 27 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 4 May 2024, Help Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Help Desk Analyst in the job title.

1 11 (73.33%) Social Skills
2 7 (46.67%) Active Directory
3 6 (40.00%) Customer Service
4 5 (33.33%) Windows
5 3 (20.00%) Customer Requirements
5 3 (20.00%) Microsoft 365
5 3 (20.00%) Organisational Skills
5 3 (20.00%) Billing
5 3 (20.00%) Data Entry
5 3 (20.00%) Law
5 3 (20.00%) Microsoft Excel
5 3 (20.00%) Microsoft
6 2 (13.33%) Microsoft Office
6 2 (13.33%) MCP
6 2 (13.33%) Microsoft Certification
6 2 (13.33%) A+ Certification
6 2 (13.33%) Azure
6 2 (13.33%) Windows Server
6 2 (13.33%) Incident Management
6 2 (13.33%) Degree
6 2 (13.33%) Computer Science
6 2 (13.33%) Remote Desktop
7 1 (6.67%) WhatsApp
7 1 (6.67%) Cloud Computing
7 1 (6.67%) Apple iOS
7 1 (6.67%) Asset Management
7 1 (6.67%) Apple

Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (20.00%) Microsoft Excel
2 2 (13.33%) Microsoft Office
Cloud Services
1 3 (20.00%) Microsoft 365
2 2 (13.33%) Azure
3 1 (6.67%) Cloud Computing
3 1 (6.67%) WhatsApp
Communications & Networking
1 2 (13.33%) Remote Desktop
General
1 11 (73.33%) Social Skills
2 3 (20.00%) Billing
2 3 (20.00%) Law
2 3 (20.00%) Organisational Skills
Operating Systems
1 5 (33.33%) Windows
2 2 (13.33%) Windows Server
3 1 (6.67%) Apple iOS
Processes & Methodologies
1 6 (40.00%) Customer Service
2 3 (20.00%) Customer Requirements
2 3 (20.00%) Data Entry
3 2 (13.33%) Computer Science
3 2 (13.33%) Incident Management
4 1 (6.67%) Asset Management
Qualifications
1 2 (13.33%) A+ Certification
1 2 (13.33%) Degree
1 2 (13.33%) MCP
1 2 (13.33%) Microsoft Certification
System Software
1 7 (46.67%) Active Directory
Vendors
1 3 (20.00%) Microsoft
2 1 (6.67%) Apple