The table below looks at the statistics for ITSM skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 205 214 234
Rank change year-on-year
+9 +20
Permanent jobs citing ITSM 48 29 21
As % of all permanent IT jobs located in the North West 0.75% 0.41% 0.29%
As % of the Processes & Methodologies category 0.89% 0.50% 0.36%
Number of salaries quoted 33 25 14
Average salary £50,000 £37,000 £41,250
Average salary % change year-on-year
+35.13% -10.30%
90% offered a salary of more than £35,000 £24,200 £23,650
10% offered a salary of more than £104,000 £71,500 £57,750
UK excluding London average salary £42,500 £50,000 £45,000
% change year-on-year
-15.00% +11.11%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5388 5780 5807
As % of all permanent IT jobs located in the North West 83.90% 82.15% 79.41%
Number of salaries quoted 4308 4653 4813
Average salary £40,000 £39,000 £37,500
Average salary % change year-on-year
+2.56% +4.00%
90% offered a salary of more than £27,500 £26,500 £25,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

ITSM
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the North West region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North West

ITSM
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the North West region.

ITSM Salary Trend in the North West

ITSM
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing ITSM across the North West region over the 3 months to 5 May 2015.

ITSM Salary Histogram in the North West

ITSM
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the North West region over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +12 15 £42,500 +93.18% 2
Cumbria - 14 £100,000 -
Manchester 0 13 £47,500 +28.37%
Merseyside +14 5 £40,000 -44.05%
Lancashire - 1 - -
ITSM
England

ITSM
Top 30 Related IT Skills in the North West

For the 6 months to 5 May 2015, IT jobs across the North West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 68 (94.44%) Service Management
2 46 (63.89%) ITIL
3 26 (36.11%) Security Cleared
4 24 (33.33%) Business Analysis
5 22 (30.56%) Project Management
6 21 (29.17%) SC Cleared
7 19 (26.39%) Analytical Skills
8 16 (22.22%) Service Delivery
9 15 (20.83%) Critical Success Factor
9 15 (20.83%) Problem Management
10 14 (19.44%) ITIL Foundation Certificate
11 13 (18.06%) Degree
12 12 (16.67%) Programme Management
12 12 (16.67%) Quality Management
12 12 (16.67%) Risk Management
12 12 (16.67%) Microsoft
12 12 (16.67%) DV Cleared
13 10 (13.89%) Continuous Improvement
13 10 (13.89%) Knowledge Management
13 10 (13.89%) Incident Management
13 10 (13.89%) Finance
14 9 (12.50%) Stakeholder Management
14 9 (12.50%) PRINCE2
14 9 (12.50%) Windows
15 8 (11.11%) SLA
15 8 (11.11%) CRAMM
16 7 (9.72%) ServiceNow
16 7 (9.72%) Agile Software Development
16 7 (9.72%) Management Information System
16 7 (9.72%) Change Management

ITSM
Top Related IT Skills in the North West by Category

For the 6 months to 5 May 2015, IT jobs across the North West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.17%) SharePoint
1 3 (4.17%) SharePoint 2013
2 2 (2.78%) Apache Spark
2 2 (2.78%) Apache Pig
2 2 (2.78%) MS Exchange
2 2 (2.78%) SAS
3 1 (1.39%) Oracle 9iAS
3 1 (1.39%) Blackberry Enterprise Server
3 1 (1.39%) Oracle Application Server
3 1 (1.39%) Lync
Applications
1 5 (6.94%) MS Office
2 2 (2.78%) MS Excel
2 2 (2.78%) Acrobat
2 2 (2.78%) MS PowerPoint
3 1 (1.39%) ProjectWise
Business Applications
1 2 (2.78%) Remedy ITSM
2 1 (1.39%) Primavera
Communications & Networking
1 2 (2.78%) DHCP
1 2 (2.78%) TCP/IP
1 2 (2.78%) VPN
1 2 (2.78%) DNS
1 2 (2.78%) SAN
1 2 (2.78%) Internet
1 2 (2.78%) Wireless
2 1 (1.39%) VLAN
2 1 (1.39%) LAN
2 1 (1.39%) WAN
2 1 (1.39%) Extranet
Database & Business Intelligence
1 5 (6.94%) SQL Server
1 5 (6.94%) SQL Server Reporting Services
1 5 (6.94%) SQL Server Integration Services
2 4 (5.56%) QlikView
2 4 (5.56%) SQL Server Analysis Services
2 4 (5.56%) Oracle BI EE
3 2 (2.78%) Hadoop
3 2 (2.78%) NoSQL
3 2 (2.78%) HBase
3 2 (2.78%) Big Data
3 2 (2.78%) Data Mining
4 1 (1.39%) RDBMS
4 1 (1.39%) Oracle Database 10g
4 1 (1.39%) Oracle9i Database
4 1 (1.39%) Data Warehouse
4 1 (1.39%) Oracle Database 11g
4 1 (1.39%) SQL Server 2005
4 1 (1.39%) SQL Server 2012
4 1 (1.39%) Oracle Database
4 1 (1.39%) Relational Database
Development Applications
1 3 (4.17%) Visual Studio
General
1 10 (13.89%) Finance
2 4 (5.56%) Manufacturing
3 3 (4.17%) Law
4 2 (2.78%) Advertising
4 2 (2.78%) Banking
4 2 (2.78%) Investment Banking
5 1 (1.39%) German Language
5 1 (1.39%) Publishing
5 1 (1.39%) Legal
5 1 (1.39%) Back Office
5 1 (1.39%) Telecoms
Job Titles
1 21 (29.17%) Analyst
2 13 (18.06%) Service Manager
3 10 (13.89%) Problem Analyst
4 8 (11.11%) Programme Director
5 6 (8.33%) IT Services Manager
6 5 (6.94%) Support Analyst
6 5 (6.94%) Business Analyst
7 4 (5.56%) Programme Manager
7 4 (5.56%) Portfolio Manager
7 4 (5.56%) Data Manager
7 4 (5.56%) Service Desk Manager
7 4 (5.56%) Data Analytics Manager
8 3 (4.17%) Web Analyst
8 3 (4.17%) Delivery Manager
8 3 (4.17%) Services Delivery Manager
8 3 (4.17%) Team Leader
8 3 (4.17%) Transition Manager
8 3 (4.17%) Architect
8 3 (4.17%) Administrator
9 2 (2.78%) Systems Manager
Libraries, Frameworks & Software Standards
1 4 (5.56%) .NET
1 4 (5.56%) ASP.NET
2 3 (4.17%) CSS
2 3 (4.17%) Web Services
2 3 (4.17%) XML
2 3 (4.17%) HTML
3 2 (2.78%) jQuery
4 1 (1.39%) WebCenter
Miscellaneous
1 19 (26.39%) Analytical Skills
2 7 (9.72%) Management Information System
3 6 (8.33%) NHS
4 4 (5.56%) Computer Science
4 4 (5.56%) Life Science
4 4 (5.56%) CMDB
4 4 (5.56%) Visualisation
5 3 (4.17%) Statistics
5 3 (4.17%) Blackberry
6 2 (2.78%) iPhone
6 2 (2.78%) User Experience
7 1 (1.39%) Enterprise Storage
7 1 (1.39%) Enterprise Software
7 1 (1.39%) Replication
7 1 (1.39%) Clustering
Operating Systems
1 9 (12.50%) Windows
2 4 (5.56%) Windows 7
3 2 (2.78%) Android
3 2 (2.78%) Windows Server 2008
3 2 (2.78%) Windows Server 2012
4 1 (1.39%) Apple iOS
4 1 (1.39%) Linux
4 1 (1.39%) Windows XP
4 1 (1.39%) Windows Server 2003
Processes & Methodologies
1 68 (94.44%) Service Management
2 46 (63.89%) ITIL
3 24 (33.33%) Business Analysis
4 22 (30.56%) Project Management
5 16 (22.22%) Service Delivery
6 15 (20.83%) Problem Management
6 15 (20.83%) Critical Success Factor
7 12 (16.67%) Risk Management
7 12 (16.67%) Programme Management
7 12 (16.67%) Quality Management
8 10 (13.89%) Knowledge Management
8 10 (13.89%) Incident Management
8 10 (13.89%) Continuous Improvement
9 9 (12.50%) PRINCE2
9 9 (12.50%) Stakeholder Management
10 8 (11.11%) CRAMM
11 7 (9.72%) Agile Software Development
11 7 (9.72%) Change Management
12 6 (8.33%) Data Management
12 6 (8.33%) Data Analytics
Programming Languages
1 4 (5.56%) C#
1 4 (5.56%) VB
2 3 (4.17%) SQL
2 3 (4.17%) JavaScript
3 2 (2.78%) Java
3 2 (2.78%) Python
3 2 (2.78%) MATLAB
3 2 (2.78%) C
3 2 (2.78%) R
4 1 (1.39%) PowerShell
4 1 (1.39%) Prolog
4 1 (1.39%) T-SQL
4 1 (1.39%) PL/SQL
Qualifications
1 26 (36.11%) Security Cleared
2 21 (29.17%) SC Cleared
3 14 (19.44%) ITIL Foundation Certificate
4 13 (18.06%) Degree
5 12 (16.67%) DV Cleared
6 7 (9.72%) Microsoft Certification
7 5 (6.94%) MCSE
7 5 (6.94%) MCITP
8 4 (5.56%) ITIL Certification
9 3 (4.17%) ISEB
10 2 (2.78%) MCSA
10 2 (2.78%) MCP
10 2 (2.78%) MOS
11 1 (1.39%) MCDST
11 1 (1.39%) MCTS
11 1 (1.39%) PMP
11 1 (1.39%) PMI Certification
11 1 (1.39%) CISM
11 1 (1.39%) CISSP
11 1 (1.39%) OCP
Quality Assurance & Compliance
1 8 (11.11%) SLA
System Software
1 5 (6.94%) VMware Infrastructure
2 4 (5.56%) Active Directory
3 2 (2.78%) Firmware
3 2 (2.78%) Microsoft Virtual Server
4 1 (1.39%) VMware ESX
4 1 (1.39%) Hyper-V
Systems Management
1 2 (2.78%) Netcool
1 2 (2.78%) Ganglia
2 1 (1.39%) Backup Exec
Vendors
1 12 (16.67%) Microsoft
2 7 (9.72%) ServiceNow
3 5 (6.94%) Oracle
3 5 (6.94%) VMware
4 2 (2.78%) Remedy
4 2 (2.78%) Adobe
5 1 (1.39%) Citrix
5 1 (1.39%) CommVault
5 1 (1.39%) Business Objects
Cheshire
Hays IT - Uk Posting account
Salary: £100000.00 - £120000.00 per annum
Posted: 20 hours ago
Cheshire
Hays IT - Uk Posting account
Salary: Executive remuneration package
Posted: 13 days ago