The table below looks at the statistics for ITSM skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 19 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
England / North West
Rank 188 181 207
Rank change year-on-year
-7 +26
Permanent jobs citing ITSM 53 52 46
As % of all permanent IT jobs located in the North West 0.89% 0.92% 0.66%
As % of the Processes & Methodologies category 0.99% 1.04% 0.76%
Number of salaries quoted 37 37 39
Median salary £44,000 £35,000 £38,500
Median salary % change year-on-year
+25.71% -9.09%
90% offered a salary of more than £29,700 £25,500 £25,200
10% offered a salary of more than £62,500 £75,000 £51,000
UK excluding London median salary £45,000 £42,500 £40,500
% change year-on-year
+5.88% +4.93%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5341 4977 6083
As % of all permanent IT jobs located in the North West 89.93% 87.84% 87.06%
Number of salaries quoted 4445 4141 5109
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £28,500 £28,500 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North West

ITSM
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the North West region.

ITSM Salary Trend in the North West

ITSM
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing ITSM across the North West region over the 3 months to 19 February 2017.

ITSM Salary Histogram in the North West

ITSM
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the North West region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -30 24 £44,000 +3.52% 2
Merseyside +10 22 £45,000 +28.57% 4
Cheshire +16 7 £55,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the North West

For the 6 months to 19 February 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for ITSM.

1 111 (86.72%) ITIL
2 96 (75.00%) Service Management
3 67 (52.34%) PRINCE2
4 66 (51.56%) Agile Software Development
5 62 (48.44%) Programme Management
5 62 (48.44%) Data Protection
5 62 (48.44%) Service Design
6 51 (39.84%) Microsoft
7 46 (35.94%) NHS
7 46 (35.94%) Video Conferencing
8 42 (32.81%) MS Office
9 30 (23.44%) Linux
10 28 (21.88%) NetApp
11 27 (21.09%) PaaS
12 25 (19.53%) IaaS
12 25 (19.53%) SAN
12 25 (19.53%) MS Excel
13 24 (18.75%) Solaris
13 24 (18.75%) OpenVMS
13 24 (18.75%) Active Directory
13 24 (18.75%) MS PowerPoint
14 22 (17.19%) Network Security
14 22 (17.19%) Firewall
14 22 (17.19%) Finance
15 21 (16.41%) Service Delivery
15 21 (16.41%) DNS
16 20 (15.63%) SCCM
16 20 (15.63%) AirWatch
16 20 (15.63%) BYOD
17 19 (14.84%) Data Centre

ITSM
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.56%) IIS
1 2 (1.56%) Tomcat
2 1 (0.78%) SharePoint
2 1 (0.78%) WebSphere
Applications
1 42 (32.81%) MS Office
2 25 (19.53%) MS Excel
3 24 (18.75%) MS PowerPoint
Business Applications
1 16 (12.50%) Remedy ITSM
2 1 (0.78%) Remedy AR System
Cloud Services
1 27 (21.09%) PaaS
2 25 (19.53%) IaaS
3 3 (2.34%) Amazon AWS
3 3 (2.34%) Microsoft Azure
3 3 (2.34%) SaaS
Communications & Networking
1 25 (19.53%) SAN
2 22 (17.19%) Firewall
2 22 (17.19%) Network Security
3 21 (16.41%) DNS
4 18 (14.06%) DHCP
4 18 (14.06%) Intrusion Detection
4 18 (14.06%) VLAN
4 18 (14.06%) WAN
4 18 (14.06%) WLAN
5 10 (7.81%) Internet
6 7 (5.47%) SMS
7 4 (3.13%) Cisco ASA
8 3 (2.34%) F5 BIG-IP GTM
8 3 (2.34%) F5 BIG-IP LTM
9 2 (1.56%) IP Telephony
9 2 (1.56%) LDAP
9 2 (1.56%) SNMP
9 2 (1.56%) TCP/IP
10 1 (0.78%) VPN
Database & Business Intelligence
1 3 (2.34%) Big Data
2 1 (0.78%) Hadoop
2 1 (0.78%) MS Access
Development Applications
1 1 (0.78%) JIRA
1 1 (0.78%) Selenium
General
1 22 (17.19%) Finance
2 6 (4.69%) Retail
3 5 (3.91%) Banking
4 2 (1.56%) Manufacturing
5 1 (0.78%) Publishing
Job Titles
1 18 (14.06%) Service Manager
2 16 (12.50%) Analyst
3 14 (10.94%) Architect
4 12 (9.38%) Infrastructure Manager
5 10 (7.81%) Security Specialist
6 9 (7.03%) Delivery Manager
6 9 (7.03%) Services Delivery Manager
7 8 (6.25%) Consultant
7 8 (6.25%) Identity Management Specialist
7 8 (6.25%) Infrastructure Specialist
7 8 (6.25%) IT Security Specialist
7 8 (6.25%) Mobility Specialist
8 7 (5.47%) Infrastructure Architect
9 6 (4.69%) Architecture Manager
9 6 (4.69%) Technical Analyst
9 6 (4.69%) Technology Manager
10 4 (3.13%) Deskside Engineer
10 4 (3.13%) Desktop Specialist
10 4 (3.13%) Windows Engineer
10 4 (3.13%) Wintel Analyst
Libraries, Frameworks & Software Standards
1 7 (5.47%) Flash
2 3 (2.34%) Web Services
3 2 (1.56%) Twitter Bootstrap
4 1 (0.78%) AngularJS
4 1 (0.78%) HTML
4 1 (0.78%) XML
Miscellaneous
1 46 (35.94%) NHS
1 46 (35.94%) Video Conferencing
2 20 (15.63%) BYOD
3 19 (14.84%) Data Centre
4 11 (8.59%) Statistics
5 7 (5.47%) CMDB
6 6 (4.69%) Performance Metrics
7 5 (3.91%) Clustering
8 4 (3.13%) Management Information System
9 3 (2.34%) Virtual Team
10 2 (1.56%) Analytical Skills
11 1 (0.78%) Computer Science
11 1 (0.78%) Life Science
11 1 (0.78%) Tandem
11 1 (0.78%) Web 2.0
Operating Systems
1 30 (23.44%) Linux
2 24 (18.75%) OpenVMS
2 24 (18.75%) Solaris
3 13 (10.16%) Unix
4 9 (7.03%) Windows
5 3 (2.34%) Windows XP
6 2 (1.56%) CentOS
6 2 (1.56%) Windows 7
6 2 (1.56%) Windows Server
6 2 (1.56%) Windows Server 2008
6 2 (1.56%) Windows Server 2012
7 1 (0.78%) AIX
7 1 (0.78%) Windows 2000
Processes & Methodologies
1 111 (86.72%) ITIL
2 96 (75.00%) Service Management
3 67 (52.34%) PRINCE2
4 66 (51.56%) Agile Software Development
5 62 (48.44%) Data Protection
5 62 (48.44%) Programme Management
5 62 (48.44%) Service Design
6 21 (16.41%) Service Delivery
7 15 (11.72%) Change Management
8 13 (10.16%) Process Improvement
8 13 (10.16%) Stakeholder Management
9 12 (9.38%) ITIL V3
9 12 (9.38%) Performance Management
10 11 (8.59%) Project Management
10 11 (8.59%) Security Management
11 10 (7.81%) Contract Management
11 10 (7.81%) Critical Success Factor
11 10 (7.81%) Escalation Management
11 10 (7.81%) Financial Modelling
12 9 (7.03%) Incident Management
Programming Languages
1 2 (1.56%) JavaScript
1 2 (1.56%) PowerShell
2 1 (0.78%) C
2 1 (0.78%) SQL
Qualifications
1 10 (7.81%) ISEB
2 8 (6.25%) Security Cleared
3 7 (5.47%) SC Cleared
4 4 (3.13%) CCNA
4 4 (3.13%) Cisco Certification
4 4 (3.13%) ITIL Certification
4 4 (3.13%) NCDA
5 1 (0.78%) APMP
5 1 (0.78%) BC Cleared
5 1 (0.78%) BPSS Clearance
5 1 (0.78%) DBS Check
5 1 (0.78%) Degree
5 1 (0.78%) PMI Certification
5 1 (0.78%) PMP
5 1 (0.78%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 15 (11.72%) SLA
2 5 (3.91%) QA
System Software
1 24 (18.75%) Active Directory
2 11 (8.59%) VMware Infrastructure
3 3 (2.34%) ProxySG
Systems Management
1 20 (15.63%) AirWatch
1 20 (15.63%) SCCM
2 3 (2.34%) Icinga
2 3 (2.34%) Opscode Chef
2 3 (2.34%) Puppet
2 3 (2.34%) vRealize
3 2 (1.56%) Forefront Identity Manager
3 2 (1.56%) HP SIM
3 2 (1.56%) SCOM
3 2 (1.56%) SCOrch
Vendors
1 51 (39.84%) Microsoft
2 28 (21.88%) NetApp
3 16 (12.50%) Remedy
4 12 (9.38%) VMware
5 11 (8.59%) ServiceNow
6 10 (7.81%) Cadence
7 8 (6.25%) Oracle
8 7 (5.47%) Cisco
9 5 (3.91%) BMC
10 4 (3.13%) Citrix
10 4 (3.13%) Juniper
10 4 (3.13%) SAP
10 4 (3.13%) Snow
11 3 (2.34%) Blue Coat
11 3 (2.34%) Dell
11 3 (2.34%) EMC
11 3 (2.34%) F5
12 2 (1.56%) HP
12 2 (1.56%) Red Hat
13 1 (0.78%) Twitter
Manchester, Lancashire
FT Select
Salary: From £30,000 to £35,000 per annum
Posted: 3 days ago
Liverpool, Merseyside
NHS Blood And Transplant
Salary: From £40,028 to £48,034 per annum
Posted: 20 days ago
Liverpool, Merseyside
NHS Blood And Transplant
Salary: From £40,028 to £48,034 per annum
Posted: 20 days ago
Liverpool, Merseyside
NHS Blood And Transplant
Salary: From £40,028 to £48,034 per annum
Posted: 20 days ago
Manchester
Bupa
Posted: 9 days ago
Liverpool, Merseyside
NHS Blood And Transplant
Salary: From £46,625 to £57,640 per annum
Posted: 20 days ago