The table below looks at the statistics for ITSM skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 181 212 251
Rank change year-on-year
+31 +39
Permanent jobs citing ITSM 74 44 10
As % of all permanent IT jobs located in the North West 1.16% 0.66% 0.14%
As % of the Processes & Methodologies category 1.32% 0.74% 0.16%
Number of salaries quoted 57 37 5
Median salary £44,000 £31,500 £54,750
Median salary % change year-on-year
+39.68% -42.46%
90% offered a salary of more than £32,500 £25,000 £31,100
10% offered a salary of more than £65,000 £53,500 £60,500
UK excluding London median salary £44,000 £42,500 £37,500
% change year-on-year
+3.52% +13.33%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5612 5939 6417
As % of all permanent IT jobs located in the North West 88.20% 88.46% 86.69%
Number of salaries quoted 4688 4921 5272
Median salary £42,500 £42,049 £40,000
Median salary % change year-on-year
+1.07% +5.12%
90% offered a salary of more than £29,000 £29,000 £27,500
10% offered a salary of more than £60,000 £58,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North West

ITSM
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the North West region.

ITSM Salary Trend in the North West

ITSM
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing ITSM across the North West region over the 3 months to 29 September 2016.

ITSM Salary Histogram in the North West

ITSM
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the North West region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +4 34 £44,000 +11.39% 5
Cheshire +34 20 £43,750 +59.09%
Merseyside - 14 £44,000 - 2
Lancashire +12 2 £35,000 -33.33%
ITSM
England

ITSM
Top 30 Related IT Skills in the North West

For the 6 months to 29 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for ITSM.

1 109 (81.95%) ITIL
2 93 (69.92%) Service Management
3 45 (33.83%) Service Design
4 41 (30.83%) Service Delivery
5 33 (24.81%) Microsoft
5 33 (24.81%) Active Directory
6 32 (24.06%) Finance
7 27 (20.30%) Windows
8 26 (19.55%) Agile Software Development
9 24 (18.05%) Programme Management
9 24 (18.05%) PRINCE2
9 24 (18.05%) NHS
9 24 (18.05%) Video Conferencing
9 24 (18.05%) Data Protection
10 19 (14.29%) ITIL V3
11 18 (13.53%) Project Management
11 18 (13.53%) DNS
12 17 (12.78%) ITIL Certification
12 17 (12.78%) MS Office
12 17 (12.78%) Stakeholder Management
13 15 (11.28%) MS Excel
13 15 (11.28%) Windows Server
14 14 (10.53%) Data Centre
15 13 (9.77%) Continuous Improvement
15 13 (9.77%) Problem Management
15 13 (9.77%) Change Management
15 13 (9.77%) Firewall
16 12 (9.02%) SLA
16 12 (9.02%) CRM
16 12 (9.02%) SCCM

ITSM
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (7.52%) IIS
2 7 (5.26%) Exchange Server 2010
2 7 (5.26%) MS Exchange
3 2 (1.50%) Apache
3 2 (1.50%) nginx
Applications
1 17 (12.78%) MS Office
2 15 (11.28%) MS Excel
3 4 (3.01%) MS PowerPoint
4 2 (1.50%) MS Project
4 2 (1.50%) MS Visio
Business Applications
1 3 (2.26%) Remedy ITSM
2 1 (0.75%) SAP GRC
Cloud Services
1 7 (5.26%) PaaS
2 4 (3.01%) IaaS
3 3 (2.26%) SaaS
4 2 (1.50%) Amazon AWS
4 2 (1.50%) Cloud Computing
Communications & Networking
1 18 (13.53%) DNS
2 13 (9.77%) Firewall
3 9 (6.77%) WAN
4 8 (6.02%) DHCP
4 8 (6.02%) Intrusion Detection
4 8 (6.02%) Network Security
4 8 (6.02%) VLAN
4 8 (6.02%) WLAN
5 6 (4.51%) F5 BIG-IP GTM
5 6 (4.51%) F5 BIG-IP LTM
6 5 (3.76%) Cisco ASA
7 4 (3.01%) Internet
7 4 (3.01%) Remote Desktop
7 4 (3.01%) SAN
7 4 (3.01%) SMS
7 4 (3.01%) VPN
8 2 (1.50%) HTTP
8 2 (1.50%) SNMP
8 2 (1.50%) SSL
9 1 (0.75%) Intranet
Database & Business Intelligence
1 7 (5.26%) SQL Server Reporting Services
2 5 (3.76%) SQL Server
3 3 (2.26%) Oracle Database
4 2 (1.50%) MySQL
4 2 (1.50%) Relational Database
4 2 (1.50%) SQL Server Integration Services
5 1 (0.75%) SAP BW
Development Applications
1 2 (1.50%) Git (software)
1 2 (1.50%) Team Foundation Server
General
1 32 (24.06%) Finance
2 11 (8.27%) Banking
3 8 (6.02%) Retail
4 7 (5.26%) Law
5 2 (1.50%) Marketing
6 1 (0.75%) Manufacturing
Job Titles
1 30 (22.56%) Service Manager
2 23 (17.29%) Analyst
3 15 (11.28%) Architect
4 14 (10.53%) Delivery Manager
4 14 (10.53%) Services Delivery Manager
5 12 (9.02%) IT Manager
5 12 (9.02%) IT Services Manager
6 10 (7.52%) IT Support
7 8 (6.02%) Applications Support
7 8 (6.02%) Applications Support Analyst
7 8 (6.02%) Support Analyst
8 7 (5.26%) SAP Manager
8 7 (5.26%) Team Leader
8 7 (5.26%) Technical Analyst
9 6 (4.51%) Incident Manager
9 6 (4.51%) IT Support Technician
9 6 (4.51%) IT Technician
9 6 (4.51%) ITIL Manager
9 6 (4.51%) Support Technician
10 5 (3.76%) Developer
Libraries, Frameworks & Software Standards
1 10 (7.52%) .NET
2 7 (5.26%) Web Services
3 4 (3.01%) .NET Framework
3 4 (3.01%) Flash
3 4 (3.01%) XML
4 2 (1.50%) LAMP
4 2 (1.50%) LEMP Stack
4 2 (1.50%) XSLT
5 1 (0.75%) Java EE
Miscellaneous
1 24 (18.05%) NHS
1 24 (18.05%) Video Conferencing
2 14 (10.53%) Data Centre
3 12 (9.02%) BYOD
4 9 (6.77%) Analytical Skills
5 8 (6.02%) Enterprise Software
6 4 (3.01%) Mobile Computing
6 4 (3.01%) Statistics
7 3 (2.26%) FMCG
7 3 (2.26%) User Experience
8 2 (1.50%) Contactless
8 2 (1.50%) Health Informatics
8 2 (1.50%) Informatics
8 2 (1.50%) Management Information System
9 1 (0.75%) IVR
9 1 (0.75%) Life Science
Operating Systems
1 27 (20.30%) Windows
2 15 (11.28%) Windows Server
3 11 (8.27%) Windows Server 2008
4 9 (6.77%) Windows Server 2003
5 8 (6.02%) Unix
6 7 (5.26%) Linux
7 5 (3.76%) Windows 7
8 4 (3.01%) OpenVMS
8 4 (3.01%) Solaris
9 2 (1.50%) Windows Server 2012
Processes & Methodologies
1 109 (81.95%) ITIL
2 93 (69.92%) Service Management
3 45 (33.83%) Service Design
4 41 (30.83%) Service Delivery
5 26 (19.55%) Agile Software Development
6 24 (18.05%) Data Protection
6 24 (18.05%) PRINCE2
6 24 (18.05%) Programme Management
7 19 (14.29%) ITIL V3
8 18 (13.53%) Project Management
9 17 (12.78%) Stakeholder Management
10 13 (9.77%) Change Management
10 13 (9.77%) Continuous Improvement
10 13 (9.77%) Problem Management
11 12 (9.02%) CRM
11 12 (9.02%) Incident Management
12 10 (7.52%) Coaching
13 9 (6.77%) Validation
14 8 (6.02%) Mentoring
14 8 (6.02%) Technical Architecture
Programming Languages
1 9 (6.77%) PowerShell
2 8 (6.02%) SQL
3 7 (5.26%) T-SQL
4 5 (3.76%) C#
4 5 (3.76%) Java
5 2 (1.50%) Perl
5 2 (1.50%) PHP
5 2 (1.50%) XPath
Qualifications
1 17 (12.78%) ITIL Certification
2 6 (4.51%) Degree
3 5 (3.76%) CCNA
3 5 (3.76%) Cisco Certification
3 5 (3.76%) NCDA
4 4 (3.01%) ISEB
4 4 (3.01%) SC Cleared
4 4 (3.01%) Security Cleared
Quality Assurance & Compliance
1 12 (9.02%) SLA
2 5 (3.76%) QA
3 2 (1.50%) Data Quality
3 2 (1.50%) ISO/IEC 27001
3 2 (1.50%) PCI DSS
3 2 (1.50%) SEPA
System Software
1 33 (24.81%) Active Directory
2 7 (5.26%) XenDesktop
3 6 (4.51%) ProxySG
4 5 (3.76%) VMware Infrastructure
Systems Management
1 12 (9.02%) AirWatch
1 12 (9.02%) SCCM
2 7 (5.26%) WMI
3 2 (1.50%) Forefront Identity Manager
3 2 (1.50%) HP SIM
3 2 (1.50%) SCOM
3 2 (1.50%) SCOrch
Vendors
1 33 (24.81%) Microsoft
2 10 (7.52%) Oracle
3 9 (6.77%) Citrix
3 9 (6.77%) NetApp
4 7 (5.26%) iManage
4 7 (5.26%) SAP
5 6 (4.51%) Blue Coat
5 6 (4.51%) F5
6 5 (3.76%) Cisco
6 5 (3.76%) Juniper
6 5 (3.76%) ServiceNow
6 5 (3.76%) VMware
7 4 (3.01%) Cadence
8 3 (2.26%) BMC
8 3 (2.26%) Remedy
9 2 (1.50%) CA
9 2 (1.50%) HP
9 2 (1.50%) IBM
10 1 (0.75%) Ariba
10 1 (0.75%) Concur
Greater Manchester
ANSON MCCADE
Salary: £60,000 - 75,000k base + excellent package, bonus and fast-track caree
Posted: 3 days ago
Liverpool, Merseyside
NHS Blood And Transplant
Salary: From £40,028 to £48,034 per annum pro rata (AfC band 8a)
Posted: 13 days ago
Liverpool, Merseyside
NHS Blood And Transplant
Salary: From £40,028 to £48,034 per annum pro rata (AfC band 8a)
Posted: 27 days ago
Oldham
Michael Page Technology
Salary: £30000 - £35000 per annum + great benefits package
Posted: 20 days ago
Oldham
Michael Page Technology
Salary: £30000 - £32000 per annum + great benefits package
Posted: 15 days ago
Salford, Lancashire
Raytheon Systems Ltd
Posted: 23 days ago