The table below looks at the statistics for ITSM skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 211 229 237
Rank change year-on-year
+18 +8
Permanent jobs citing ITSM 42 20 16
As % of all permanent IT jobs located in the North West 0.65% 0.29% 0.22%
As % of the Processes & Methodologies category 0.76% 0.35% 0.27%
Number of salaries quoted 23 14 14
Average salary £47,500 £70,000 £30,000
Average salary % change year-on-year
-32.14% +133.33%
90% offered a salary of more than £31,000 £29,000 £23,650
10% offered a salary of more than £102,000 £72,500 £47,750
UK excluding London average salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5557 5720 6003
As % of all permanent IT jobs located in the North West 85.85% 82.54% 80.96%
Number of salaries quoted 4504 4554 5135
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £60,000 £55,500 £57,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITSM
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the North West region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the North West

ITSM
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the North West region.

ITSM Salary Trend in the North West

ITSM
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing ITSM across the North West region over the 3 months to 3 July 2015.

ITSM Salary Histogram in the North West

ITSM
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the North West region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +14 22 £50,000 +29.87% 2
Cheshire +13 18 £35,000 - 3
Merseyside +9 2 £45,000 -36.39% 2
ITSM
England

ITSM
Top 30 Related IT Skills in the North West

For the 6 months to 3 July 2015, IT jobs across the North West region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 80 (96.39%) Service Management
2 50 (60.24%) ITIL
3 24 (28.92%) Project Management
3 24 (28.92%) Business Analysis
4 23 (27.71%) Degree
4 23 (27.71%) Analytical Skills
5 20 (24.10%) Security Cleared
6 19 (22.89%) Microsoft
7 18 (21.69%) Service Delivery
8 15 (18.07%) SC Cleared
8 15 (18.07%) Critical Success Factor
8 15 (18.07%) Continuous Improvement
9 14 (16.87%) Data Centre
9 14 (16.87%) ServiceNow
10 13 (15.66%) Problem Management
10 13 (15.66%) Risk Management
11 12 (14.46%) Quality Management
11 12 (14.46%) Programme Management
11 12 (14.46%) Oracle
11 12 (14.46%) DV Cleared
12 11 (13.25%) PRINCE2
12 11 (13.25%) Management Information System
13 10 (12.05%) Finance
13 10 (12.05%) Windows
14 9 (10.84%) MS Office
14 9 (10.84%) SQL
14 9 (10.84%) Law
15 8 (9.64%) Manufacturing
15 8 (9.64%) Stakeholder Management
15 8 (9.64%) Change Management

ITSM
Top Related IT Skills in the North West by Category

For the 6 months to 3 July 2015, IT jobs across the North West region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 8 (9.64%) SharePoint
2 4 (4.82%) SAS
2 4 (4.82%) Lync
2 4 (4.82%) Apache Pig
2 4 (4.82%) Apache Spark
3 3 (3.61%) SharePoint 2013
3 3 (3.61%) Oracle 9iAS
3 3 (3.61%) Oracle Application Server
3 3 (3.61%) MS Exchange
4 1 (1.20%) Exchange Server 2013
4 1 (1.20%) Exchange Server 2010
4 1 (1.20%) IIS
Applications
1 9 (10.84%) MS Office
2 7 (8.43%) MS Excel
3 4 (4.82%) MS PowerPoint
4 3 (3.61%) ProjectWise
5 2 (2.41%) Acrobat
Business Applications
1 4 (4.82%) Oracle Applications
2 3 (3.61%) Primavera
Cloud Services
1 1 (1.20%) Office 365
Communications & Networking
1 6 (7.23%) TCP/IP
2 4 (4.82%) DNS
2 4 (4.82%) DHCP
3 3 (3.61%) VPN
3 3 (3.61%) LAN
3 3 (3.61%) WAN
4 2 (2.41%) SAN
4 2 (2.41%) Internet
4 2 (2.41%) Wireless
5 1 (1.20%) IPsec
5 1 (1.20%) VLAN
5 1 (1.20%) Firewall
Database & Business Intelligence
1 7 (8.43%) SQL Server
1 7 (8.43%) SQL Server Reporting Services
1 7 (8.43%) SQL Server Integration Services
2 4 (4.82%) QlikView
2 4 (4.82%) SQL Server Analysis Services
2 4 (4.82%) Oracle BI EE
2 4 (4.82%) Hadoop
2 4 (4.82%) NoSQL
2 4 (4.82%) HBase
2 4 (4.82%) Big Data
2 4 (4.82%) Data Mining
3 3 (3.61%) Oracle Database 10g
3 3 (3.61%) SQL Server 2005
3 3 (3.61%) Oracle9i Database
3 3 (3.61%) Data Warehouse
3 3 (3.61%) SQL Server 2012
3 3 (3.61%) Oracle Database
3 3 (3.61%) SQL Server 2008
3 3 (3.61%) Oracle Database 11g
3 3 (3.61%) MySQL
Development Applications
1 3 (3.61%) Visual Studio
General
1 10 (12.05%) Finance
2 9 (10.84%) Law
3 8 (9.64%) Manufacturing
4 4 (4.82%) Banking
4 4 (4.82%) Investment Banking
5 2 (2.41%) Telecoms
5 2 (2.41%) Advertising
6 1 (1.20%) Publishing
6 1 (1.20%) Back Office
6 1 (1.20%) German Language
Job Titles
1 20 (24.10%) Analyst
2 10 (12.05%) Service Manager
3 8 (9.64%) Programme Director
4 6 (7.23%) Consultant
4 6 (7.23%) Administrator
5 5 (6.02%) Service Analyst
5 5 (6.02%) Support Analyst
5 5 (6.02%) Business Analyst
5 5 (6.02%) Problem Analyst
5 5 (6.02%) Transition Manager
5 5 (6.02%) Service Desk Analyst
5 5 (6.02%) Team Leader
5 5 (6.02%) IT Services Manager
6 4 (4.82%) Portfolio Manager
6 4 (4.82%) Service Management Consultant
6 4 (4.82%) Data Analytics Manager
6 4 (4.82%) Support Team Leader
6 4 (4.82%) Data Manager
6 4 (4.82%) Service Desk Manager
6 4 (4.82%) Management Consultant
Libraries, Frameworks & Software Standards
1 4 (4.82%) .NET
1 4 (4.82%) ASP.NET
2 3 (3.61%) CSS
2 3 (3.61%) Web Services
2 3 (3.61%) XML
2 3 (3.61%) HTML
2 3 (3.61%) WebCenter
3 2 (2.41%) jQuery
Miscellaneous
1 23 (27.71%) Analytical Skills
2 14 (16.87%) Data Centre
3 11 (13.25%) Management Information System
4 8 (9.64%) Life Science
5 6 (7.23%) CMDB
5 6 (7.23%) Computer Science
5 6 (7.23%) NHS
5 6 (7.23%) Visualisation
6 5 (6.02%) Statistics
7 4 (4.82%) User Experience
8 3 (3.61%) Enterprise Storage
8 3 (3.61%) Enterprise Software
8 3 (3.61%) iPhone
8 3 (3.61%) Replication
8 3 (3.61%) Clustering
9 2 (2.41%) Blackberry
Operating Systems
1 10 (12.05%) Windows
2 4 (4.82%) Windows Server 2008
2 4 (4.82%) Windows Server 2012
3 3 (3.61%) Windows 7
3 3 (3.61%) Windows Server 2003
3 3 (3.61%) Android
4 1 (1.20%) UNIX
Processes & Methodologies
1 80 (96.39%) Service Management
2 50 (60.24%) ITIL
3 24 (28.92%) Project Management
3 24 (28.92%) Business Analysis
4 18 (21.69%) Service Delivery
5 15 (18.07%) Continuous Improvement
5 15 (18.07%) Critical Success Factor
6 13 (15.66%) Problem Management
6 13 (15.66%) Risk Management
7 12 (14.46%) Programme Management
7 12 (14.46%) Quality Management
8 11 (13.25%) PRINCE2
9 8 (9.64%) Business Intelligence
9 8 (9.64%) Configuration Management
9 8 (9.64%) Stakeholder Management
9 8 (9.64%) Change Management
9 8 (9.64%) Data Management
9 8 (9.64%) CRAMM
9 8 (9.64%) Data Analytics
9 8 (9.64%) Analytics
Programming Languages
1 9 (10.84%) SQL
2 4 (4.82%) VB
2 4 (4.82%) Python
2 4 (4.82%) C
2 4 (4.82%) C#
2 4 (4.82%) Java
2 4 (4.82%) MATLAB
2 4 (4.82%) R
3 3 (3.61%) PowerShell
3 3 (3.61%) JavaScript
3 3 (3.61%) PL/SQL
3 3 (3.61%) Prolog
3 3 (3.61%) T-SQL
Qualifications
1 23 (27.71%) Degree
2 20 (24.10%) Security Cleared
3 15 (18.07%) SC Cleared
4 12 (14.46%) DV Cleared
5 8 (9.64%) Microsoft Certification
6 7 (8.43%) MCITP
7 6 (7.23%) ITIL Foundation Certificate
8 5 (6.02%) MCSE
8 5 (6.02%) ISEB
9 3 (3.61%) OCP
9 3 (3.61%) Oracle Certification
9 3 (3.61%) MCTS
10 2 (2.41%) CISM
10 2 (2.41%) MOS
10 2 (2.41%) ITIL Certification
10 2 (2.41%) CISSP
10 2 (2.41%) MCSA
11 1 (1.20%) PRINCE2 Certification
11 1 (1.20%) A+ Certification
11 1 (1.20%) PMP
Quality Assurance & Compliance
1 8 (9.64%) SLA
2 5 (6.02%) COBIT
3 1 (1.20%) PCI DSS
3 1 (1.20%) ISO/IEC 27001
System Software
1 7 (8.43%) Active Directory
2 6 (7.23%) VMware Infrastructure
3 3 (3.61%) VMware ESX
4 2 (2.41%) Microsoft Virtual Server
4 2 (2.41%) Firmware
4 2 (2.41%) Hyper-V
Systems Management
1 3 (3.61%) Backup Exec
2 2 (2.41%) Ganglia
2 2 (2.41%) Netcool
Vendors
1 19 (22.89%) Microsoft
2 14 (16.87%) ServiceNow
3 12 (14.46%) Oracle
4 6 (7.23%) VMware
5 4 (4.82%) FrontRange
5 4 (4.82%) Hitachi
6 3 (3.61%) CommVault
6 3 (3.61%) Business Objects
7 2 (2.41%) Adobe
7 2 (2.41%) HP
7 2 (2.41%) BMC
7 2 (2.41%) CA
8 1 (1.20%) LANDesk
Warrington, Cheshire
Sopra Steria Recruitment
Salary: From £20,000 to £25,000 per annum plus 5% flexile Benefits
Posted: 3 days ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £50000.00 - £60000.00 per annum + excellent bens
Posted: 5 days ago
Runcorn, Cheshire
Evolution Recruitment Solutions
Salary: 25,000 to 30,000
Posted: 5 days ago
Liverpool
Hays IT - Uk Posting account
Salary: £22000.00 - £25000.00 per annum + Benefits
Posted: 20 days ago
Liverpool
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Salary: £23000.00 - £25000.00 per annum
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