The statistics below represent IT jobs advertised across the North West region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 214 218 239
Rank change year-on-year
+4 +21
Permanent jobs requiring a 2nd Line Support Engineer 45 23 24
As % of all permanent IT jobs located in the North West 0.72% 0.37% 0.32%
As % of the Job Titles category 0.74% 0.39% 0.33%
Number of salaries quoted 44 20 21
Median salary £21,500 £21,500 £23,000
Median salary % change year-on-year
- -6.52%
90% offered a salary of more than £20,300 £20,000 £17,500
10% offered a salary of more than £27,000 £25,100 £28,000
UK excluding London median salary £25,500 £25,500 £26,000
% change year-on-year
- -1.92%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6045 5907 7227
As % of all permanent IT jobs located in the North West 96.66% 95.91% 96.58%
Number of salaries quoted 5096 4898 6180
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

2nd Line Support Engineer
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the North West

2nd Line Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the North West region.

2nd Line Support Engineer Salary Trend in the North West

2nd Line Support Engineer
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the North West region over the 3 months to 4 December 2016.

2nd Line Support Engineer Salary Histogram in the North West

2nd Line Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the North West region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -1 22 £24,000 +4.34% 3
Cheshire +25 21 £21,000 -6.66% 2
Lancashire -1 2 £27,500 +14.58% 1
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 4 December 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring 2nd Line Support Engineer in the job title.

1 55 (88.71%) Windows
2 34 (54.84%) Microsoft
3 29 (46.77%) Windows 7
3 29 (46.77%) Windows Server
4 28 (45.16%) Windows Server 2008
5 25 (40.32%) Active Directory
6 21 (33.87%) Office 365
7 20 (32.26%) MS Excel
8 18 (29.03%) MS Exchange
8 18 (29.03%) Windows Server 2012
9 16 (25.81%) Exchange Server 2010
9 16 (25.81%) ITIL
10 15 (24.19%) Firewall
11 14 (22.58%) DNS
11 14 (22.58%) VMware
12 13 (20.97%) Exchange Server 2013
12 13 (20.97%) VMware Infrastructure
12 13 (20.97%) MCSE
12 13 (20.97%) Microsoft Certification
13 12 (19.35%) Windows 8
14 10 (16.13%) Mac OS X
14 10 (16.13%) Apple
14 10 (16.13%) MCP
14 10 (16.13%) SLA
14 10 (16.13%) Cisco
15 9 (14.52%) WAN
15 9 (14.52%) DHCP
15 9 (14.52%) MCSA
15 9 (14.52%) Citrix
15 9 (14.52%) Service Management

2nd Line Support Engineer Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (29.03%) MS Exchange
2 16 (25.81%) Exchange Server 2010
3 13 (20.97%) Exchange Server 2013
4 4 (6.45%) SharePoint
5 2 (3.23%) Exchange Server 2007
6 1 (1.61%) Skype for Business
6 1 (1.61%) WebSphere
Applications
1 20 (32.26%) MS Excel
2 5 (8.06%) MS Visio
3 2 (3.23%) MS Office
4 1 (1.61%) MS PowerPoint
Cloud Services
1 21 (33.87%) Office 365
2 2 (3.23%) Microsoft Azure
2 2 (3.23%) SaaS
3 1 (1.61%) Amazon AWS
3 1 (1.61%) IaaS
3 1 (1.61%) PaaS
Communications & Networking
1 15 (24.19%) Firewall
2 14 (22.58%) DNS
3 9 (14.52%) DHCP
3 9 (14.52%) WAN
4 8 (12.90%) LAN
5 6 (9.68%) TCP/IP
6 5 (8.06%) Internet
7 4 (6.45%) BGP
7 4 (6.45%) OSPF
7 4 (6.45%) SNMP
8 3 (4.84%) Remote Desktop
9 2 (3.23%) Ethernet
9 2 (3.23%) Wi-Fi
10 1 (1.61%) MPLS
10 1 (1.61%) Skype
10 1 (1.61%) VoIP
10 1 (1.61%) Wireless
Database & Business Intelligence
1 6 (9.68%) SQL Server
2 2 (3.23%) SQL Server 2008
2 2 (3.23%) SQL Server 2012
General
1 2 (3.23%) Marketing
1 2 (3.23%) Telecoms
2 1 (1.61%) Back Office
Libraries, Frameworks & Software Standards
1 1 (1.61%) Web Services
Miscellaneous
1 4 (6.45%) Wiki
2 3 (4.84%) Analytical Skills
2 3 (4.84%) iPad
2 3 (4.84%) Management Information System
3 1 (1.61%) Data Centre
3 1 (1.61%) Mathematics
3 1 (1.61%) Mobile Computing
3 1 (1.61%) Tandem
3 1 (1.61%) Xbox
Operating Systems
1 55 (88.71%) Windows
2 29 (46.77%) Windows 7
2 29 (46.77%) Windows Server
3 28 (45.16%) Windows Server 2008
4 18 (29.03%) Windows Server 2012
5 12 (19.35%) Windows 8
6 10 (16.13%) Mac OS X
7 6 (9.68%) Android
7 6 (9.68%) Apple iOS
8 4 (6.45%) Linux
9 3 (4.84%) Windows 10
9 3 (4.84%) Windows XP
10 2 (3.23%) Data ONTAP
10 2 (3.23%) Unix
10 2 (3.23%) Windows Server 2003
11 1 (1.61%) AIX
11 1 (1.61%) Red Hat Enterprise Linux
11 1 (1.61%) Windows 2000
Processes & Methodologies
1 16 (25.81%) ITIL
2 9 (14.52%) Service Management
3 7 (11.29%) Mentoring
4 5 (8.06%) Change Management
4 5 (8.06%) Network Management
5 4 (6.45%) Data Validation
5 4 (6.45%) Network Monitoring
5 4 (6.45%) Ticket Management
5 4 (6.45%) Validation
6 3 (4.84%) Problem Management
6 3 (4.84%) Server Building
7 2 (3.23%) Data Management
7 2 (3.23%) Direct Marketing
7 2 (3.23%) Information Management
7 2 (3.23%) Information Security
7 2 (3.23%) Patch Management
7 2 (3.23%) Time Management
8 1 (1.61%) Continuous Improvement
8 1 (1.61%) DevOps
8 1 (1.61%) Operational Acceptance Testing
Programming Languages
1 3 (4.84%) PowerShell
2 2 (3.23%) SQL
3 1 (1.61%) C
3 1 (1.61%) Java
3 1 (1.61%) JavaScript
3 1 (1.61%) Perl
3 1 (1.61%) VBScript
Qualifications
1 13 (20.97%) MCSE
1 13 (20.97%) Microsoft Certification
2 10 (16.13%) MCP
3 9 (14.52%) MCITP
3 9 (14.52%) MCSA
4 6 (9.68%) CCNA
4 6 (9.68%) Cisco Certification
5 5 (8.06%) CCENT
6 2 (3.23%) Degree
6 2 (3.23%) NCIE
6 2 (3.23%) VMware Certified Professional (VCP)
7 1 (1.61%) A+ Certification
Quality Assurance & Compliance
1 10 (16.13%) SLA
2 1 (1.61%) QA
System Software
1 25 (40.32%) Active Directory
2 13 (20.97%) VMware Infrastructure
3 6 (9.68%) Hyper-V
4 2 (3.23%) Virtual Servers
4 2 (3.23%) vSphere
4 2 (3.23%) XenApp
5 1 (1.61%) Microsoft Virtual Server
5 1 (1.61%) VMware Workstation
5 1 (1.61%) XenDesktop
Systems Management
1 5 (8.06%) SCCM
2 1 (1.61%) Backup Exec
2 1 (1.61%) HP SIM
2 1 (1.61%) Nagios
2 1 (1.61%) Norton AntiVirus
2 1 (1.61%) SCOM
2 1 (1.61%) WSUS
Vendors
1 34 (54.84%) Microsoft
2 14 (22.58%) VMware
3 10 (16.13%) Apple
3 10 (16.13%) Cisco
4 9 (14.52%) Citrix
5 4 (6.45%) Extreme Networks
5 4 (6.45%) Juniper
6 3 (4.84%) HP
7 2 (3.23%) Dell
7 2 (3.23%) NetApp
7 2 (3.23%) Red Hat
8 1 (1.61%) GFI Software
8 1 (1.61%) SolarWinds
8 1 (1.61%) Sophos
8 1 (1.61%) Symantec
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