The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 232 240 238
Rank change year-on-year
+8 -2
Permanent jobs requiring a 2nd Line Support Engineer 13 5 3
As % of all permanent IT jobs located in the North West 0.18% 0.069% 0.040%
As % of the Job Titles category 0.19% 0.073% 0.042%
Number of salaries quoted 10 5 2
Average salary £24,000 £29,000 £22,000
Average salary % change year-on-year
-17.24% +31.81%
90% offered a salary of more than £21,700 £17,700 £21,600
10% offered a salary of more than £32,650 £30,000 £22,400
UK excluding London average salary £25,000 £25,000 £25,500
% change year-on-year
- -1.96%
Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6750 6879 7198
As % of all permanent IT jobs located in the North West 94.84% 94.78% 96.19%
Number of salaries quoted 5459 5881 6332
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,000 £23,000 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support Engineer
England

2nd Line Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the North West

2nd Line Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the North West region.

2nd Line Support Engineer Salary Trend in the North West

2nd Line Support Engineer
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the North West region over the 3 months to 25 July 2014.

2nd Line Support Engineer Salary Histogram in the North West

2nd Line Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the North West region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +3 11 £24,000 -3.03%
Cheshire - 2 £25,875 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 25 July 2014, IT jobs across the North West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 36 (94.74%) Windows
2 26 (68.42%) Microsoft
3 23 (60.53%) Active Directory
4 20 (52.63%) Citrix
4 20 (52.63%) MS Excel
5 18 (47.37%) MS Exchange
6 16 (42.11%) Microsoft Certification
6 16 (42.11%) VMware
6 16 (42.11%) VMware Infrastructure
7 14 (36.84%) Windows 7
8 12 (31.58%) MCSE
8 12 (31.58%) ITIL
9 11 (28.95%) Hyper-V
10 10 (26.32%) Service Management
11 9 (23.68%) Telecoms
11 9 (23.68%) MCITP
11 9 (23.68%) ITIL Certification
11 9 (23.68%) Windows Server 2003
11 9 (23.68%) Citrix Certification
12 8 (21.05%) MS Office
12 8 (21.05%) Greek Language
12 8 (21.05%) Polish Language
12 8 (21.05%) Retail
12 8 (21.05%) Finance
12 8 (21.05%) Service Delivery
12 8 (21.05%) SCCM
12 8 (21.05%) SCOM
12 8 (21.05%) Fujitsu
12 8 (21.05%) Security Cleared
12 8 (21.05%) Windows Server 2008

2nd Line Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 25 July 2014, IT jobs across the North West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (47.37%) MS Exchange
2 3 (7.89%) Exchange Server 2007
3 2 (5.26%) SharePoint
Applications
1 20 (52.63%) MS Excel
2 8 (21.05%) MS Office
3 2 (5.26%) MS PowerPoint
4 1 (2.63%) MS Visio
Business Applications
1 2 (5.26%) Dynamics CRM
Cloud Services
1 2 (5.26%) Amazon AWS
Communications & Networking
1 6 (15.79%) TCP/IP
2 5 (13.16%) VPN
3 4 (10.53%) LAN
3 4 (10.53%) WAN
4 3 (7.89%) DNS
5 2 (5.26%) SAN
5 2 (5.26%) Internet
5 2 (5.26%) Firewall
General
1 9 (23.68%) Telecoms
2 8 (21.05%) Finance
2 8 (21.05%) Retail
2 8 (21.05%) Greek Language
2 8 (21.05%) Polish Language
3 2 (5.26%) Games
4 1 (2.63%) Banking
4 1 (2.63%) Manufacturing
4 1 (2.63%) French Language
Libraries, Frameworks & Software Standards
1 2 (5.26%) Web Services
Operating Systems
1 36 (94.74%) Windows
2 14 (36.84%) Windows 7
3 9 (23.68%) Windows Server 2003
4 8 (21.05%) Windows Server 2008
5 6 (15.79%) Windows Server 2012
6 5 (13.16%) Windows XP
7 2 (5.26%) Windows 8
Processes & Methodologies
1 12 (31.58%) ITIL
2 10 (26.32%) Service Management
3 8 (21.05%) Service Delivery
4 2 (5.26%) Incident Management
4 2 (5.26%) CRM
4 2 (5.26%) Change Control
5 1 (2.63%) Root Cause Analysis
5 1 (2.63%) Project Management
5 1 (2.63%) ISMS
5 1 (2.63%) ITIL V2
Programming Languages
1 7 (18.42%) SQL
Qualifications
1 16 (42.11%) Microsoft Certification
2 12 (31.58%) MCSE
3 9 (23.68%) Citrix Certification
3 9 (23.68%) ITIL Certification
3 9 (23.68%) MCITP
4 8 (21.05%) Security Cleared
5 6 (15.79%) MCP
6 5 (13.16%) MCSA
6 5 (13.16%) VMware Certified Professional (VCP)
6 5 (13.16%) MCTS
7 3 (7.89%) HND
8 1 (2.63%) Cisco Certification
8 1 (2.63%) CCNA
8 1 (2.63%) CCA
Quality Assurance & Compliance
1 6 (15.79%) SLA
2 1 (2.63%) ISO/IEC 27001
System Software
1 23 (60.53%) Active Directory
2 16 (42.11%) VMware Infrastructure
3 11 (28.95%) Hyper-V
4 2 (5.26%) vSphere
5 1 (2.63%) XenApp
5 1 (2.63%) XenServer
5 1 (2.63%) XenDesktop
Systems Management
1 8 (21.05%) SCCM
1 8 (21.05%) SCOM
2 2 (5.26%) McAfee ePO
Vendors
1 26 (68.42%) Microsoft
2 20 (52.63%) Citrix
3 16 (42.11%) VMware
4 8 (21.05%) Fujitsu
5 7 (18.42%) Cisco
6 3 (7.89%) HP
6 3 (7.89%) Dell
7 2 (5.26%) McAfee
8 1 (2.63%) LANDesk