The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 212 225 228
Rank change year-on-year
+13 +3
Permanent jobs requiring a 2nd Line Support Engineer 19 33 20
As % of all permanent IT jobs located in the North West 0.34% 0.47% 0.30%
As % of the Job Titles category 0.35% 0.49% 0.31%
Number of salaries quoted 18 31 19
Average salary £25,250 £25,000 £23,000
Average salary % change year-on-year
+1.00% +8.69%
90% offered a salary of more than £21,050 £20,500 £21,400
10% offered a salary of more than £32,500 £28,000 £35,400
UK excluding London average salary £26,000 £25,000 £24,500
% change year-on-year
+4.00% +2.04%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5353 6787 6388
As % of all permanent IT jobs located in the North West 96.12% 96.58% 96.16%
Number of salaries quoted 4488 5731 5335
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,001 £24,000 £24,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the North West

2nd Line Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the North West region.

2nd Line Support Engineer Salary Trend in the North West

2nd Line Support Engineer
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the North West region over the 3 months to 10 February 2016.

2nd Line Support Engineer Salary Histogram in the North West

2nd Line Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the North West region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +29 9 £25,500 -10.52% 1
Manchester +4 8 £27,000 +10.20% 2
Lancashire +15 1 £20,000 -20.00% 1
Merseyside -7 1 £23,250 -2.10%
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 10 February 2016, IT jobs across the North West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 34 (80.95%) Windows
2 23 (54.76%) Microsoft
3 20 (47.62%) Active Directory
4 15 (35.71%) ITIL
5 14 (33.33%) MS Excel
5 14 (33.33%) MS Exchange
6 13 (30.95%) Windows 7
6 13 (30.95%) Windows Server
7 11 (26.19%) MS Office
7 11 (26.19%) Citrix
8 7 (16.67%) Windows Server 2008
9 6 (14.29%) Service Management
9 6 (14.29%) Office 365
9 6 (14.29%) Cisco
10 5 (11.90%) Linux
10 5 (11.90%) Firewall
10 5 (11.90%) Mentoring
10 5 (11.90%) Finance
11 4 (9.52%) VMware
11 4 (9.52%) SCCM
11 4 (9.52%) Windows Server 2012
11 4 (9.52%) Exchange Server 2013
11 4 (9.52%) Unix
11 4 (9.52%) LAN
11 4 (9.52%) TCP/IP
12 3 (7.14%) VPN
12 3 (7.14%) ITIL Certification
12 3 (7.14%) Progress
12 3 (7.14%) SQL
12 3 (7.14%) Fidessa

2nd Line Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 10 February 2016, IT jobs across the North West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (33.33%) MS Exchange
2 4 (9.52%) Exchange Server 2013
3 3 (7.14%) Exchange Server 2010
4 2 (4.76%) SharePoint
5 1 (2.38%) Exchange Server 2003
5 1 (2.38%) Exchange Server 2007
5 1 (2.38%) Skype for Business
Applications
1 14 (33.33%) MS Excel
2 11 (26.19%) MS Office
Cloud Services
1 6 (14.29%) Office 365
2 2 (4.76%) Amazon AWS
3 1 (2.38%) Amazon EC2
3 1 (2.38%) Amazon ElastiCache
3 1 (2.38%) Amazon S3
3 1 (2.38%) AWS Elastic Beanstalk
3 1 (2.38%) IaaS
3 1 (2.38%) Route 53
3 1 (2.38%) SaaS
Communications & Networking
1 5 (11.90%) Firewall
2 4 (9.52%) LAN
2 4 (9.52%) TCP/IP
3 3 (7.14%) VPN
4 2 (4.76%) DNS
4 2 (4.76%) SMTP
4 2 (4.76%) VoIP
5 1 (2.38%) Broadband
5 1 (2.38%) Cisco IOS
5 1 (2.38%) DHCP
5 1 (2.38%) Ethernet
5 1 (2.38%) IPv4
5 1 (2.38%) Remote Desktop
5 1 (2.38%) SAN
5 1 (2.38%) VLAN
5 1 (2.38%) WAN
5 1 (2.38%) Wi-Fi
5 1 (2.38%) Wireless
Database & Business Intelligence
1 2 (4.76%) SQL Server
2 1 (2.38%) Amazon RDS
General
1 5 (11.90%) Finance
2 3 (7.14%) Law
3 1 (2.38%) Manufacturing
3 1 (2.38%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (4.76%) Web Services
Miscellaneous
1 2 (4.76%) Analytical Skills
2 1 (2.38%) CCTV
2 1 (2.38%) CMDB
2 1 (2.38%) Computer Science
2 1 (2.38%) Data Centre
2 1 (2.38%) Driving Licence
2 1 (2.38%) Fat Client
2 1 (2.38%) Mobile App
2 1 (2.38%) Telematics
2 1 (2.38%) Thin Client
Operating Systems
1 34 (80.95%) Windows
2 13 (30.95%) Windows 7
2 13 (30.95%) Windows Server
3 7 (16.67%) Windows Server 2008
4 5 (11.90%) Linux
5 4 (9.52%) Unix
5 4 (9.52%) Windows Server 2012
6 3 (7.14%) Windows Server 2003
7 2 (4.76%) Mac OS X
7 2 (4.76%) Windows 8
8 1 (2.38%) Android
Processes & Methodologies
1 15 (35.71%) ITIL
2 6 (14.29%) Service Management
3 5 (11.90%) Mentoring
4 2 (4.76%) Data Protection
4 2 (4.76%) Service Delivery
5 1 (2.38%) CAD
5 1 (2.38%) CRM
5 1 (2.38%) DevOps
5 1 (2.38%) Incident Management
5 1 (2.38%) Information Security
5 1 (2.38%) Information Security Management
5 1 (2.38%) Knowledge Management
5 1 (2.38%) Load Balancing
5 1 (2.38%) Logistics
5 1 (2.38%) Problem Management
5 1 (2.38%) Project Planning
5 1 (2.38%) Security Management
5 1 (2.38%) Time Management
5 1 (2.38%) Vulnerability Assessment
5 1 (2.38%) Web Development
Programming Languages
1 3 (7.14%) SQL
Qualifications
1 3 (7.14%) ITIL Certification
2 1 (2.38%) Security Cleared
Quality Assurance & Compliance
1 2 (4.76%) SLA
2 1 (2.38%) ISO/IEC 27001
System Software
1 20 (47.62%) Active Directory
2 2 (4.76%) VMware Infrastructure
2 2 (4.76%) XenApp
3 1 (2.38%) Terminal Services
3 1 (2.38%) XenDesktop
Systems Management
1 4 (9.52%) SCCM
Vendors
1 23 (54.76%) Microsoft
2 11 (26.19%) Citrix
3 6 (14.29%) Cisco
4 4 (9.52%) VMware
5 3 (7.14%) Bloomberg
5 3 (7.14%) Fidessa
5 3 (7.14%) Progress
5 3 (7.14%) Reuters
6 1 (2.38%) Apple
6 1 (2.38%) Facebook
6 1 (2.38%) GFI Software
6 1 (2.38%) NetApp
6 1 (2.38%) Sophos
6 1 (2.38%) Twitter
Salford, Lancashire
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Salary: £22000 - £26000 per annum
Posted: 4 days ago
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