The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 245 232 238
Rank change year-on-year
-13 +6
Permanent jobs requiring a 2nd Line Support Engineer 11 4 7
As % of all permanent IT jobs located in the North West 0.15% 0.056% 0.095%
As % of the Job Titles category 0.16% 0.060% 0.098%
Number of salaries quoted 11 4 6
Average salary £26,000 £26,000 £23,500
Average salary % change year-on-year
- +10.63%
90% offered a salary of more than £19,000 £18,150 £22,000
10% offered a salary of more than £29,000 £30,000 £26,750
UK excluding London average salary £24,625 £25,000 £25,000
% change year-on-year
-1.50% -
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
7039 6714 7111
As % of all permanent IT jobs located in the North West 94.78% 94.35% 96.38%
Number of salaries quoted 5690 5774 6185
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,000 £24,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the North West

2nd Line Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the North West region.

2nd Line Support Engineer Salary Trend in the North West

2nd Line Support Engineer
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the North West region over the 3 months to 22 August 2014.

2nd Line Support Engineer Salary Histogram in the North West

2nd Line Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the North West region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -1 7 £23,500 -9.61%
Lancashire - 3 £27,500 - 1
Cheshire - 1 £22,250 - 1
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 22 August 2014, IT jobs across the North West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 37 (92.50%) Windows
2 26 (65.00%) Microsoft
3 25 (62.50%) Active Directory
4 20 (50.00%) MS Excel
5 18 (45.00%) Citrix
6 16 (40.00%) MS Exchange
7 14 (35.00%) VMware
7 14 (35.00%) VMware Infrastructure
7 14 (35.00%) Windows 7
8 13 (32.50%) ITIL
9 12 (30.00%) Microsoft Certification
10 11 (27.50%) MCSE
11 10 (25.00%) Service Management
12 9 (22.50%) Telecoms
12 9 (22.50%) Finance
12 9 (22.50%) ITIL Certification
12 9 (22.50%) Citrix Certification
12 9 (22.50%) Hyper-V
13 8 (20.00%) Fujitsu
13 8 (20.00%) Greek Language
13 8 (20.00%) Polish Language
13 8 (20.00%) SCCM
13 8 (20.00%) SCOM
13 8 (20.00%) Security Cleared
13 8 (20.00%) Cisco
13 8 (20.00%) MS Office
13 8 (20.00%) Service Delivery
13 8 (20.00%) Retail
14 7 (17.50%) Windows Server 2003
14 7 (17.50%) Windows Server 2008

2nd Line Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 22 August 2014, IT jobs across the North West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (40.00%) MS Exchange
2 2 (5.00%) SharePoint
3 1 (2.50%) Exchange Server 2010
3 1 (2.50%) Exchange Server 2007
Applications
1 20 (50.00%) MS Excel
2 8 (20.00%) MS Office
3 2 (5.00%) MS PowerPoint
Business Applications
1 1 (2.50%) Dynamics CRM
Cloud Services
1 2 (5.00%) Amazon AWS
Communications & Networking
1 6 (15.00%) VPN
2 5 (12.50%) LAN
2 5 (12.50%) WAN
3 4 (10.00%) TCP/IP
4 2 (5.00%) DNS
4 2 (5.00%) SAN
4 2 (5.00%) Internet
4 2 (5.00%) Firewall
Database & Business Intelligence
1 3 (7.50%) SQL Server
1 3 (7.50%) Crystal Reports
Development Applications
1 3 (7.50%) Subversion
1 3 (7.50%) Eclipse
General
1 9 (22.50%) Telecoms
1 9 (22.50%) Finance
2 8 (20.00%) Greek Language
2 8 (20.00%) Polish Language
2 8 (20.00%) Retail
3 2 (5.00%) Banking
3 2 (5.00%) Games
4 1 (2.50%) Law
4 1 (2.50%) Legal
4 1 (2.50%) Manufacturing
Libraries, Frameworks & Software Standards
1 5 (12.50%) Web Services
2 3 (7.50%) SOAP
2 3 (7.50%) .NET
Operating Systems
1 37 (92.50%) Windows
2 14 (35.00%) Windows 7
3 7 (17.50%) Windows Server 2003
3 7 (17.50%) Windows Server 2008
4 5 (12.50%) Windows Server 2012
5 4 (10.00%) Windows XP
6 3 (7.50%) Android
7 2 (5.00%) Windows 8
Processes & Methodologies
1 13 (32.50%) ITIL
2 10 (25.00%) Service Management
3 8 (20.00%) Service Delivery
4 3 (7.50%) Android Development
5 2 (5.00%) ISMS
5 2 (5.00%) Change Control
5 2 (5.00%) ITIL V2
6 1 (2.50%) CRM
6 1 (2.50%) Time Management
6 1 (2.50%) Incident Management
Programming Languages
1 6 (15.00%) SQL
2 3 (7.50%) VB6
2 3 (7.50%) C#
2 3 (7.50%) VB
2 3 (7.50%) VB.NET
Qualifications
1 12 (30.00%) Microsoft Certification
2 11 (27.50%) MCSE
3 9 (22.50%) ITIL Certification
3 9 (22.50%) Citrix Certification
4 8 (20.00%) Security Cleared
5 7 (17.50%) MCITP
6 5 (12.50%) VMware Certified Professional (VCP)
7 3 (7.50%) MCSA
7 3 (7.50%) MCP
7 3 (7.50%) MCTS
8 2 (5.00%) HND
9 1 (2.50%) CCNA
9 1 (2.50%) Cisco Certification
9 1 (2.50%) CCA
Quality Assurance & Compliance
1 6 (15.00%) SLA
2 2 (5.00%) ISO/IEC 27001
System Software
1 25 (62.50%) Active Directory
2 14 (35.00%) VMware Infrastructure
3 9 (22.50%) Hyper-V
4 2 (5.00%) vSphere
5 1 (2.50%) XenApp
5 1 (2.50%) XenServer
5 1 (2.50%) XenDesktop
Systems Management
1 8 (20.00%) SCCM
1 8 (20.00%) SCOM
2 2 (5.00%) McAfee ePO
Vendors
1 26 (65.00%) Microsoft
2 18 (45.00%) Citrix
3 14 (35.00%) VMware
4 8 (20.00%) Fujitsu
4 8 (20.00%) Cisco
5 2 (5.00%) HP
5 2 (5.00%) Dell
5 2 (5.00%) McAfee
Warrington, Cheshire
Rullion IT Plus
Salary: £20000 - £28000 per annum + Benefits
Posted: 4 days ago
Leigh, Lancashire
Key Computers
Salary: 25-30k depending on experience
Posted: 21 days ago