The statistics below represent IT jobs advertised across the North West region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 227 231 241
Rank change year-on-year
+4 +10
Permanent jobs requiring a 2nd Line Support Engineer 28 25 20
As % of all permanent IT jobs located in the North West 0.44% 0.37% 0.27%
As % of the Job Titles category 0.46% 0.39% 0.28%
Number of salaries quoted 27 18 19
Median salary £24,000 £25,000 £27,000
Median salary % change year-on-year
-4.00% -7.40%
90% offered a salary of more than £19,000 £21,700 £18,700
10% offered a salary of more than £27,500 £35,000 £29,200
UK excluding London median salary £26,500 £25,500 £25,000
% change year-on-year
+3.92% +2.00%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6152 6482 7116
As % of all permanent IT jobs located in the North West 96.68% 96.54% 96.14%
Number of salaries quoted 5171 5378 5900
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

2nd Line Support Engineer
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the North West

2nd Line Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the North West region.

2nd Line Support Engineer Salary Trend in the North West

2nd Line Support Engineer
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the North West region over the 3 months to 29 September 2016.

2nd Line Support Engineer Salary Histogram in the North West

2nd Line Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the North West region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +43 19 £21,500 -38.57% 3
Manchester -2 8 £27,000 +8.00% 2
Merseyside -24 1 £27,500 +30.95%
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 29 September 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring 2nd Line Support Engineer in the job title.

1 40 (80.00%) Windows
2 32 (64.00%) Microsoft
3 28 (56.00%) Windows Server
4 22 (44.00%) Active Directory
4 22 (44.00%) Windows Server 2008
5 21 (42.00%) Windows 7
6 16 (32.00%) MS Exchange
7 15 (30.00%) MS Excel
7 15 (30.00%) ITIL
8 14 (28.00%) Exchange Server 2010
8 14 (28.00%) Office 365
9 13 (26.00%) Service Management
9 13 (26.00%) Firewall
10 12 (24.00%) Microsoft Certification
10 12 (24.00%) MCSE
10 12 (24.00%) SLA
10 12 (24.00%) Exchange Server 2013
11 11 (22.00%) VMware
12 10 (20.00%) Cisco
12 10 (20.00%) DNS
12 10 (20.00%) Windows Server 2012
13 9 (18.00%) MCITP
13 9 (18.00%) VMware Infrastructure
13 9 (18.00%) CCNA
13 9 (18.00%) MCSA
13 9 (18.00%) MCP
13 9 (18.00%) Cisco Certification
13 9 (18.00%) Internet
14 8 (16.00%) MS Office
14 8 (16.00%) Citrix

2nd Line Support Engineer Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (32.00%) MS Exchange
2 14 (28.00%) Exchange Server 2010
3 12 (24.00%) Exchange Server 2013
4 5 (10.00%) Exchange Server 2007
5 2 (4.00%) SharePoint
6 1 (2.00%) SharePoint 2013
6 1 (2.00%) Skype for Business
Applications
1 15 (30.00%) MS Excel
2 8 (16.00%) MS Office
3 5 (10.00%) MS Visio
Cloud Services
1 14 (28.00%) Office 365
2 1 (2.00%) Amazon AWS
2 1 (2.00%) Microsoft Azure
Communications & Networking
1 13 (26.00%) Firewall
2 10 (20.00%) DNS
3 9 (18.00%) Internet
4 7 (14.00%) BGP
5 6 (12.00%) DHCP
5 6 (12.00%) WAN
6 5 (10.00%) TCP/IP
7 4 (8.00%) Intrusion Detection
7 4 (8.00%) IPsec
7 4 (8.00%) VoIP
8 3 (6.00%) LAN
8 3 (6.00%) OSPF
8 3 (6.00%) Remote Desktop
8 3 (6.00%) SNMP
8 3 (6.00%) Wi-Fi
9 2 (4.00%) Network Security
10 1 (2.00%) Skype
10 1 (2.00%) VPN
10 1 (2.00%) Wireless
Database & Business Intelligence
1 2 (4.00%) SQL Server
1 2 (4.00%) SQL Server 2008
1 2 (4.00%) SQL Server 2012
General
1 3 (6.00%) Retail
2 2 (4.00%) Marketing
3 1 (2.00%) Finance
3 1 (2.00%) Manufacturing
3 1 (2.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.00%) Web Services
Miscellaneous
1 4 (8.00%) iPad
2 3 (6.00%) Wiki
3 2 (4.00%) Mobile Computing
4 1 (2.00%) Analytical Skills
4 1 (2.00%) Data Centre
4 1 (2.00%) Management Information System
4 1 (2.00%) Mathematics
Operating Systems
1 40 (80.00%) Windows
2 28 (56.00%) Windows Server
3 22 (44.00%) Windows Server 2008
4 21 (42.00%) Windows 7
5 10 (20.00%) Windows Server 2012
6 6 (12.00%) Windows 8
7 5 (10.00%) Mac OS X
8 3 (6.00%) Android
8 3 (6.00%) Apple iOS
8 3 (6.00%) Linux
9 2 (4.00%) Data ONTAP
9 2 (4.00%) Windows Server 2003
10 1 (2.00%) AIX
10 1 (2.00%) Unix
10 1 (2.00%) Windows 10
Processes & Methodologies
1 15 (30.00%) ITIL
2 13 (26.00%) Service Management
3 8 (16.00%) Mentoring
4 6 (12.00%) Change Control
5 5 (10.00%) Network Management
5 5 (10.00%) Network Monitoring
6 4 (8.00%) Change Management
6 4 (8.00%) Coaching
6 4 (8.00%) Kalman Filter
7 3 (6.00%) Data Validation
7 3 (6.00%) Server Building
7 3 (6.00%) Ticket Management
7 3 (6.00%) Validation
8 2 (4.00%) Direct Marketing
8 2 (4.00%) Information Management
9 1 (2.00%) Disaster Recovery
9 1 (2.00%) Information Security
9 1 (2.00%) Patch Management
9 1 (2.00%) Problem Management
9 1 (2.00%) Service Desk Management
Programming Languages
1 3 (6.00%) PowerShell
2 1 (2.00%) C
2 1 (2.00%) Java
2 1 (2.00%) JavaScript
2 1 (2.00%) Perl
2 1 (2.00%) SQL
Qualifications
1 12 (24.00%) MCSE
1 12 (24.00%) Microsoft Certification
2 9 (18.00%) CCNA
2 9 (18.00%) Cisco Certification
2 9 (18.00%) MCITP
2 9 (18.00%) MCP
2 9 (18.00%) MCSA
3 5 (10.00%) CCENT
4 4 (8.00%) MCTS
5 2 (4.00%) NCIE
5 2 (4.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 12 (24.00%) SLA
System Software
1 22 (44.00%) Active Directory
2 9 (18.00%) VMware Infrastructure
3 6 (12.00%) Hyper-V
4 4 (8.00%) XenApp
5 2 (4.00%) vSphere
6 1 (2.00%) Microsoft Virtual Server
6 1 (2.00%) Virtual Machines
6 1 (2.00%) Virtual Servers
6 1 (2.00%) VMware Workstation
6 1 (2.00%) XenDesktop
Systems Management
1 4 (8.00%) FortiGate
2 2 (4.00%) SCCM
3 1 (2.00%) AirWatch
3 1 (2.00%) Nagios
3 1 (2.00%) SCOM
Vendors
1 32 (64.00%) Microsoft
2 11 (22.00%) VMware
3 10 (20.00%) Cisco
4 8 (16.00%) Citrix
5 5 (10.00%) Apple
6 3 (6.00%) Extreme Networks
6 3 (6.00%) Juniper
7 2 (4.00%) Fortinet
7 2 (4.00%) NetApp
8 1 (2.00%) HP
8 1 (2.00%) Red Hat
8 1 (2.00%) Sage
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Salary: £25,000 + £2,500 On Call Allowance plus benefits
Posted: 4 days ago
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