The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 226 240 237
Rank change year-on-year
+14 -3
Permanent jobs requiring a 2nd Line Support Engineer 27 9 4
As % of all permanent IT jobs located in the North West 0.41% 0.13% 0.055%
As % of the Job Titles category 0.43% 0.13% 0.058%
Number of salaries quoted 21 7 4
Average salary £25,000 £25,000 £29,500
Average salary % change year-on-year
- -15.25%
90% offered a salary of more than £21,000 £22,150 £20,250
10% offered a salary of more than £26,000 £33,100 £30,000
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6214 6785 6878
As % of all permanent IT jobs located in the North West 95.31% 94.86% 94.88%
Number of salaries quoted 5075 5508 5887
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,000 £23,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the North West

2nd Line Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the North West region.

2nd Line Support Engineer Salary Trend in the North West

2nd Line Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the North West region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +12 14 £25,000 -5.66% 1
Cheshire +6 6 £25,000 +12.35%
Lancashire - 4 £25,000 - 1
Merseyside - 2 £21,000 - 1
Cumbria - 1 £19,500 - 1
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 31 July 2015, IT jobs across the North West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 45 (84.91%) Windows
2 38 (71.70%) Active Directory
3 29 (54.72%) Microsoft
4 23 (43.40%) Windows Server 2008
5 21 (39.62%) MS Exchange
6 20 (37.74%) Windows Server 2012
7 18 (33.96%) Cisco
7 18 (33.96%) VMware
8 16 (30.19%) Firewall
8 16 (30.19%) Microsoft Certification
8 16 (30.19%) Windows 7
9 15 (28.30%) Hyper-V
9 15 (28.30%) ITIL
10 14 (26.42%) LAN
10 14 (26.42%) DNS
10 14 (26.42%) Exchange Server 2010
10 14 (26.42%) Windows 8
11 13 (24.53%) Windows Server 2003
12 11 (20.75%) VPN
12 11 (20.75%) Citrix
12 11 (20.75%) SQL Server
12 11 (20.75%) VMware Infrastructure
12 11 (20.75%) Exchange Server 2013
13 10 (18.87%) Windows XP
13 10 (18.87%) Exchange Server 2007
14 9 (16.98%) MCSA
14 9 (16.98%) DHCP
14 9 (16.98%) SLA
14 9 (16.98%) SAN
15 8 (15.09%) TCP/IP

2nd Line Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 31 July 2015, IT jobs across the North West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (39.62%) MS Exchange
2 14 (26.42%) Exchange Server 2010
3 11 (20.75%) Exchange Server 2013
4 10 (18.87%) Exchange Server 2007
5 5 (9.43%) Exchange Server 2003
6 4 (7.55%) SharePoint
7 3 (5.66%) IIS
8 1 (1.89%) Office Communications Server
8 1 (1.89%) SharePoint 2010
8 1 (1.89%) Lync
8 1 (1.89%) SharePoint 2013
Applications
1 8 (15.09%) MS Excel
2 6 (11.32%) MS Office
Cloud Services
1 3 (5.66%) Office 365
2 1 (1.89%) Amazon AWS
Communications & Networking
1 16 (30.19%) Firewall
2 14 (26.42%) LAN
2 14 (26.42%) DNS
3 11 (20.75%) VPN
4 9 (16.98%) SAN
4 9 (16.98%) DHCP
5 8 (15.09%) TCP/IP
5 8 (15.09%) IPv4
6 6 (11.32%) WAN
6 6 (11.32%) Wi-Fi
7 5 (9.43%) Ethernet
7 5 (9.43%) VoIP
8 4 (7.55%) Wireless
9 3 (5.66%) Cisco IOS
9 3 (5.66%) Internet
10 2 (3.77%) SNMP
10 2 (3.77%) IP Telephony
11 1 (1.89%) VDSL
11 1 (1.89%) VLAN
11 1 (1.89%) Network Security
Database & Business Intelligence
1 11 (20.75%) SQL Server
2 7 (13.21%) SQL Server 2008
3 4 (7.55%) SQL Server 2005
4 3 (5.66%) SQL Server Integration Services
4 3 (5.66%) SQL Server Reporting Services
4 3 (5.66%) SQL Server 2012
5 1 (1.89%) Relational Database
General
1 3 (5.66%) Telecoms
1 3 (5.66%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.89%) .NET
1 1 (1.89%) COM
1 1 (1.89%) Web Services
Miscellaneous
1 5 (9.43%) Analytical Skills
2 2 (3.77%) Management Information System
2 2 (3.77%) Replication
2 2 (3.77%) CCTV
2 2 (3.77%) Derivative
3 1 (1.89%) CMDB
3 1 (1.89%) Wiki
3 1 (1.89%) iPhone
3 1 (1.89%) Mobile App
3 1 (1.89%) Clustering
3 1 (1.89%) Device Driver
3 1 (1.89%) Data Centre
Operating Systems
1 45 (84.91%) Windows
2 23 (43.40%) Windows Server 2008
3 20 (37.74%) Windows Server 2012
4 16 (30.19%) Windows 7
5 14 (26.42%) Windows 8
6 13 (24.53%) Windows Server 2003
7 10 (18.87%) Windows XP
8 7 (13.21%) Linux
9 5 (9.43%) UNIX
9 5 (9.43%) Windows Vista
10 4 (7.55%) Android
11 2 (3.77%) SUSE
11 2 (3.77%) Red Hat Enterprise Linux
11 2 (3.77%) Mac OS X
11 2 (3.77%) AIX
11 2 (3.77%) HPUX
11 2 (3.77%) Solaris
12 1 (1.89%) Windows Phone
Processes & Methodologies
1 15 (28.30%) ITIL
2 5 (9.43%) Change Management
2 5 (9.43%) Incident Management
3 2 (3.77%) Service Delivery
3 2 (3.77%) Software Testing
3 2 (3.77%) Security Testing
3 2 (3.77%) Information Assurance
3 2 (3.77%) Migration
4 1 (1.89%) Information Security
4 1 (1.89%) Agile Software Development
4 1 (1.89%) Network Design
4 1 (1.89%) Vulnerability Assessment
4 1 (1.89%) Information Security Management
4 1 (1.89%) Security Management
4 1 (1.89%) Service Management
4 1 (1.89%) Change Control
4 1 (1.89%) Software Deployment
4 1 (1.89%) Server Monitoring
4 1 (1.89%) DevOps
4 1 (1.89%) Load Balancing
Programming Languages
1 8 (15.09%) SQL
2 3 (5.66%) VBScript
2 3 (5.66%) VBA
3 2 (3.77%) Python
3 2 (3.77%) AWK
3 2 (3.77%) sed
3 2 (3.77%) Perl
4 1 (1.89%) C#
Qualifications
1 16 (30.19%) Microsoft Certification
2 9 (16.98%) MCSA
3 8 (15.09%) MCTS
4 7 (13.21%) Cisco Certification
4 7 (13.21%) MCP
5 6 (11.32%) MCSE
6 5 (9.43%) CCNA
7 4 (7.55%) CCA
7 4 (7.55%) Citrix Certification
7 4 (7.55%) Security Cleared
7 4 (7.55%) NCDA
8 3 (5.66%) Degree
8 3 (5.66%) VMware Certified Professional (VCP)
8 3 (5.66%) SC Cleared
9 2 (3.77%) MCITP
10 1 (1.89%) CCENT
10 1 (1.89%) ITIL Certification
10 1 (1.89%) MCDBA
10 1 (1.89%) CCNP
Quality Assurance & Compliance
1 9 (16.98%) SLA
2 1 (1.89%) ISO/IEC 27001
System Software
1 38 (71.70%) Active Directory
2 15 (28.30%) Hyper-V
3 11 (20.75%) VMware Infrastructure
4 6 (11.32%) XenDesktop
5 4 (7.55%) vSphere
5 4 (7.55%) XenApp
6 3 (5.66%) XenServer
7 2 (3.77%) Firmware
8 1 (1.89%) Terminal Services
8 1 (1.89%) VMware ESX
Vendors
1 29 (54.72%) Microsoft
2 18 (33.96%) Cisco
2 18 (33.96%) VMware
3 11 (20.75%) Citrix
4 6 (11.32%) HP
4 6 (11.32%) NetApp
5 3 (5.66%) Avaya
6 2 (3.77%) Dell
6 2 (3.77%) Red Hat
6 2 (3.77%) Symantec
6 2 (3.77%) Sophos
6 2 (3.77%) SonicWALL
6 2 (3.77%) Veeam
7 1 (1.89%) Draytek
7 1 (1.89%) Fortinet
7 1 (1.89%) Remedy
Wigan, Lancashire
Senitor Associates
Salary: £18000 - £20000 per annum
Posted: 6 days ago
Keswick
Recruitment Revolution Limited
Salary: £17,000 - £22,000
Posted: 10 days ago
Chorley, Lancashire
Computer Sciences Corporation
Salary: From £20,000 to £30,000 per annum
Posted: 27 days ago