The statistics below represent IT jobs advertised across the North West region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Second Line Support Engineer
England / North West
Rank 220 218 222
Rank change year-on-year
-2 +4
Permanent jobs requiring a 2nd Line Support Engineer 25 19 35
As % of all permanent IT jobs located in the North West 0.42% 0.34% 0.50%
As % of the Job Titles category 0.43% 0.35% 0.52%
Number of salaries quoted 25 18 33
Median salary £23,500 £25,500 £24,000
Median salary % change year-on-year
-7.84% +6.25%
90% offered a salary of more than £21,500 £21,050 £20,500
10% offered a salary of more than £32,500 £32,500 £28,000
UK excluding London median salary £26,000 £26,000 £25,000
% change year-on-year
- +4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5800 5458 6784
As % of all permanent IT jobs located in the North West 96.72% 96.52% 97.09%
Number of salaries quoted 4839 4578 5665
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £41,500 £42,000 £40,000
% change year-on-year
-1.19% +5.00%

2nd Line Support Engineer
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the North West

2nd Line Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the North West region.

2nd Line Support Engineer Salary Trend in the North West

2nd Line Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the North West region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -12 20 £25,500 -5.55% 2
Cheshire +9 3 £21,500 -15.68%
Lancashire -7 2 £23,500 +17.50%
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 23 February 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring 2nd Line Support Engineer in the job title.

1 54 (81.82%) Windows
2 37 (56.06%) Microsoft
3 31 (46.97%) Active Directory
4 29 (43.94%) Windows 7
5 26 (39.39%) Windows Server 2008
6 25 (37.88%) MS Exchange
7 23 (34.85%) ITIL
7 23 (34.85%) Windows Server
8 22 (33.33%) Windows Server 2012
9 21 (31.82%) Office 365
10 20 (30.30%) MS Excel
11 19 (28.79%) Exchange Server 2010
12 16 (24.24%) VMware
13 13 (19.70%) SCCM
13 13 (19.70%) Exchange Server 2013
14 12 (18.18%) Cisco
14 12 (18.18%) Microsoft Certification
15 11 (16.67%) Firewall
15 11 (16.67%) DNS
15 11 (16.67%) MCSE
15 11 (16.67%) Linux
15 11 (16.67%) VMware Infrastructure
15 11 (16.67%) Problem Management
16 10 (15.15%) Service Management
17 9 (13.64%) WAN
17 9 (13.64%) PowerShell
17 9 (13.64%) Windows 8
18 8 (12.12%) Hyper-V
18 8 (12.12%) DHCP
18 8 (12.12%) LAN

2nd Line Support Engineer Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (37.88%) MS Exchange
2 19 (28.79%) Exchange Server 2010
3 13 (19.70%) Exchange Server 2013
4 7 (10.61%) SharePoint
5 4 (6.06%) Skype for Business
6 3 (4.55%) Exchange Server 2003
7 2 (3.03%) Exchange Server 2007
7 2 (3.03%) SharePoint 2013
8 1 (1.52%) WebSphere
Applications
1 20 (30.30%) MS Excel
2 5 (7.58%) MS Office
3 1 (1.52%) MS PowerPoint
Cloud Services
1 21 (31.82%) Office 365
2 2 (3.03%) Microsoft Azure
2 2 (3.03%) SaaS
3 1 (1.52%) Amazon AWS
3 1 (1.52%) IaaS
3 1 (1.52%) PaaS
Communications & Networking
1 11 (16.67%) DNS
1 11 (16.67%) Firewall
2 9 (13.64%) WAN
3 8 (12.12%) DHCP
3 8 (12.12%) LAN
4 7 (10.61%) TCP/IP
5 4 (6.06%) BGP
5 4 (6.06%) OSPF
5 4 (6.06%) Skype
5 4 (6.06%) SNMP
6 3 (4.55%) Internet
7 2 (3.03%) Ethernet
7 2 (3.03%) VoIP
7 2 (3.03%) VPN
7 2 (3.03%) Wi-Fi
7 2 (3.03%) Wireless
8 1 (1.52%) MPLS
8 1 (1.52%) Remote Desktop
Database & Business Intelligence
1 8 (12.12%) SQL Server
2 2 (3.03%) SQL Server 2008
2 2 (3.03%) SQL Server 2012
General
1 2 (3.03%) Marketing
1 2 (3.03%) Telecoms
2 1 (1.52%) Back Office
Libraries, Frameworks & Software Standards
1 3 (4.55%) Software Packaging
2 1 (1.52%) Web Services
Miscellaneous
1 6 (9.09%) Data Centre
2 4 (6.06%) Wiki
3 3 (4.55%) Analytical Skills
3 3 (4.55%) Management Information System
4 2 (3.03%) Mobile Computing
5 1 (1.52%) iPad
5 1 (1.52%) Tandem
5 1 (1.52%) User Experience
5 1 (1.52%) Xbox
Operating Systems
1 54 (81.82%) Windows
2 29 (43.94%) Windows 7
3 26 (39.39%) Windows Server 2008
4 23 (34.85%) Windows Server
5 22 (33.33%) Windows Server 2012
6 11 (16.67%) Linux
7 9 (13.64%) Windows 8
8 7 (10.61%) Mac OS X
8 7 (10.61%) Windows Server 2003
9 5 (7.58%) Android
9 5 (7.58%) Apple iOS
10 4 (6.06%) Unix
11 3 (4.55%) AIX
11 3 (4.55%) Windows 10
11 3 (4.55%) Windows XP
12 2 (3.03%) Data ONTAP
13 1 (1.52%) Red Hat Enterprise Linux
13 1 (1.52%) Windows 2000
Processes & Methodologies
1 23 (34.85%) ITIL
2 11 (16.67%) Problem Management
3 10 (15.15%) Service Management
4 7 (10.61%) Change Management
4 7 (10.61%) Mentoring
5 5 (7.58%) ITIL V3
5 5 (7.58%) Knowledge Management
6 4 (6.06%) Data Validation
6 4 (6.06%) Network Monitoring
6 4 (6.06%) Ticket Management
6 4 (6.06%) Validation
7 2 (3.03%) Data Management
7 2 (3.03%) Direct Marketing
7 2 (3.03%) Disaster Recovery
7 2 (3.03%) Information Management
7 2 (3.03%) Information Security
7 2 (3.03%) Patch Management
7 2 (3.03%) Service Desk Management
7 2 (3.03%) Time Management
8 1 (1.52%) Mathematics
Programming Languages
1 9 (13.64%) PowerShell
2 8 (12.12%) SQL
3 5 (7.58%) VBScript
4 1 (1.52%) C
Qualifications
1 12 (18.18%) Microsoft Certification
2 11 (16.67%) MCSE
3 8 (12.12%) MCP
4 7 (10.61%) Cisco Certification
5 6 (9.09%) MCITP
5 6 (9.09%) MCSA
6 5 (7.58%) CCNP
6 5 (7.58%) CCSE
7 3 (4.55%) Degree
8 2 (3.03%) A+ Certification
8 2 (3.03%) CCNA
8 2 (3.03%) NCIE
8 2 (3.03%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (9.09%) SLA
2 1 (1.52%) QA
System Software
1 31 (46.97%) Active Directory
2 11 (16.67%) VMware Infrastructure
3 8 (12.12%) Hyper-V
4 2 (3.03%) Virtual Servers
4 2 (3.03%) vSphere
4 2 (3.03%) XenApp
5 1 (1.52%) Microsoft Virtual Server
5 1 (1.52%) VMware Workstation
Systems Management
1 13 (19.70%) SCCM
2 2 (3.03%) AirWatch
2 2 (3.03%) Norton AntiVirus
3 1 (1.52%) Backup Exec
3 1 (1.52%) HP SIM
3 1 (1.52%) SCOM
3 1 (1.52%) WSUS
Vendors
1 37 (56.06%) Microsoft
2 16 (24.24%) VMware
3 12 (18.18%) Cisco
4 8 (12.12%) Citrix
4 8 (12.12%) HP
5 7 (10.61%) Apple
6 5 (7.58%) CheckPoint
7 4 (6.06%) Extreme Networks
7 4 (6.06%) Juniper
8 3 (4.55%) Dell
9 2 (3.03%) NetApp
9 2 (3.03%) Symantec
10 1 (1.52%) Avaya
10 1 (1.52%) GFI Software
10 1 (1.52%) Red Hat
10 1 (1.52%) SolarWinds
10 1 (1.52%) Sophos
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum + bonus + company benefits
Posted: 2 days ago
Manchester, Lancashire
IT Lab
Salary: dependent on experience
Posted: 3 days ago
Prescot, Merseyside
Ascent People Ltd
Salary: £22000 - £25000 per annum + Benefits + Bonus
Posted: 6 days ago