The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 228 243 237
Rank change year-on-year
+15 -6
Permanent jobs requiring a 2nd Line Support Engineer 26 14 4
As % of all permanent IT jobs located in the North West 0.39% 0.19% 0.058%
As % of the Job Titles category 0.40% 0.20% 0.062%
Number of salaries quoted 19 14 4
Average salary £25,000 £26,000 £26,000
Average salary % change year-on-year
-3.84% -
90% offered a salary of more than £22,200 £17,950 £18,150
10% offered a salary of more than £35,000 £28,550 £30,000
UK excluding London average salary £25,750 £24,375 £25,000
% change year-on-year
+5.64% -2.50%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6429 6960 6464
As % of all permanent IT jobs located in the North West 95.60% 94.84% 94.30%
Number of salaries quoted 5344 5645 5548
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £23,500 £23,000
10% offered a salary of more than £55,000 £54,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the North West

2nd Line Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the North West region.

2nd Line Support Engineer Salary Trend in the North West

2nd Line Support Engineer
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the North West region over the 3 months to 28 August 2015.

2nd Line Support Engineer Salary Histogram in the North West

2nd Line Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the North West region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +3 11 £25,000 +6.38% 2
Lancashire +7 7 £25,000 -9.09% 1
Cheshire +9 5 £35,000 +57.30% 1
Merseyside - 2 £21,000 - 2
Cumbria - 1 £19,500 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 28 August 2015, IT jobs across the North West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 47 (83.93%) Windows
2 35 (62.50%) Active Directory
3 27 (48.21%) Microsoft
4 21 (37.50%) Windows Server 2008
5 20 (35.71%) MS Exchange
6 19 (33.93%) Windows Server 2012
7 17 (30.36%) Cisco
7 17 (30.36%) VMware
8 15 (26.79%) Firewall
9 14 (25.00%) Microsoft Certification
9 14 (25.00%) ITIL
9 14 (25.00%) Windows 7
10 13 (23.21%) Exchange Server 2010
10 13 (23.21%) Windows 8
10 13 (23.21%) Linux
10 13 (23.21%) DNS
11 12 (21.43%) Hyper-V
12 11 (19.64%) SLA
12 11 (19.64%) VPN
12 11 (19.64%) Windows Server 2003
12 11 (19.64%) LAN
13 10 (17.86%) TCP/IP
13 10 (17.86%) Exchange Server 2013
14 9 (16.07%) VMware Infrastructure
14 9 (16.07%) Citrix
14 9 (16.07%) Windows XP
14 9 (16.07%) MCSA
14 9 (16.07%) SQL
14 9 (16.07%) Exchange Server 2007
15 8 (14.29%) UNIX

2nd Line Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 28 August 2015, IT jobs across the North West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (35.71%) MS Exchange
2 13 (23.21%) Exchange Server 2010
3 10 (17.86%) Exchange Server 2013
4 9 (16.07%) Exchange Server 2007
5 6 (10.71%) SharePoint
6 4 (7.14%) Exchange Server 2003
7 3 (5.36%) IIS
8 1 (1.79%) Office Communications Server
8 1 (1.79%) SharePoint 2010
8 1 (1.79%) Lync
8 1 (1.79%) SharePoint 2013
Applications
1 6 (10.71%) MS Office
1 6 (10.71%) MS Excel
Cloud Services
1 3 (5.36%) Amazon AWS
1 3 (5.36%) Office 365
2 1 (1.79%) Route 53
2 1 (1.79%) IaaS
2 1 (1.79%) Amazon ElastiCache
2 1 (1.79%) AWS Elastic Beanstalk
2 1 (1.79%) SaaS
2 1 (1.79%) Amazon EC2
2 1 (1.79%) Amazon S3
Communications & Networking
1 15 (26.79%) Firewall
2 13 (23.21%) DNS
3 11 (19.64%) VPN
3 11 (19.64%) LAN
4 10 (17.86%) TCP/IP
5 7 (12.50%) DHCP
6 6 (10.71%) IPv4
6 6 (10.71%) SAN
7 5 (8.93%) WAN
7 5 (8.93%) Wi-Fi
8 4 (7.14%) Wireless
8 4 (7.14%) VoIP
9 3 (5.36%) SMTP
9 3 (5.36%) Ethernet
9 3 (5.36%) Internet
10 2 (3.57%) SNMP
10 2 (3.57%) Broadband
10 2 (3.57%) IP Telephony
10 2 (3.57%) VLAN
11 1 (1.79%) Cisco IOS
Database & Business Intelligence
1 7 (12.50%) SQL Server
2 5 (8.93%) SQL Server 2008
3 3 (5.36%) SQL Server 2005
4 2 (3.57%) SQL Server Integration Services
4 2 (3.57%) SQL Server Reporting Services
4 2 (3.57%) SQL Server 2012
5 1 (1.79%) Amazon RDS
5 1 (1.79%) Relational Database
General
1 3 (5.36%) Telecoms
2 2 (3.57%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (5.36%) Web Services
2 1 (1.79%) .NET
2 1 (1.79%) COM
Miscellaneous
1 7 (12.50%) Analytical Skills
2 2 (3.57%) Data Centre
2 2 (3.57%) Mobile App
2 2 (3.57%) Management Information System
2 2 (3.57%) Replication
2 2 (3.57%) CCTV
2 2 (3.57%) Derivative
3 1 (1.79%) Computer Science
3 1 (1.79%) CMDB
3 1 (1.79%) Wiki
3 1 (1.79%) iPhone
3 1 (1.79%) Telematics
3 1 (1.79%) Clustering
3 1 (1.79%) Device Driver
Operating Systems
1 47 (83.93%) Windows
2 21 (37.50%) Windows Server 2008
3 19 (33.93%) Windows Server 2012
4 14 (25.00%) Windows 7
5 13 (23.21%) Windows 8
5 13 (23.21%) Linux
6 11 (19.64%) Windows Server 2003
7 9 (16.07%) Windows XP
8 8 (14.29%) UNIX
9 5 (8.93%) Windows Vista
10 2 (3.57%) Android
10 2 (3.57%) Red Hat Enterprise Linux
10 2 (3.57%) Mac OS X
10 2 (3.57%) SUSE
10 2 (3.57%) AIX
10 2 (3.57%) HPUX
10 2 (3.57%) Solaris
11 1 (1.79%) Windows Phone
Processes & Methodologies
1 14 (25.00%) ITIL
2 5 (8.93%) Change Management
3 3 (5.36%) Incident Management
4 2 (3.57%) DevOps
4 2 (3.57%) Load Balancing
4 2 (3.57%) Security Testing
4 2 (3.57%) Information Assurance
4 2 (3.57%) Change Control
4 2 (3.57%) Information Security Management
4 2 (3.57%) Security Management
4 2 (3.57%) Migration
4 2 (3.57%) Information Security
4 2 (3.57%) Service Management
4 2 (3.57%) Service Delivery
4 2 (3.57%) Vulnerability Assessment
4 2 (3.57%) Software Testing
5 1 (1.79%) Agile Software Development
5 1 (1.79%) Network Design
5 1 (1.79%) Software Deployment
5 1 (1.79%) Server Monitoring
Programming Languages
1 9 (16.07%) SQL
2 2 (3.57%) VBScript
2 2 (3.57%) VBA
2 2 (3.57%) Python
2 2 (3.57%) AWK
2 2 (3.57%) sed
2 2 (3.57%) Perl
3 1 (1.79%) C#
Qualifications
1 14 (25.00%) Microsoft Certification
2 9 (16.07%) MCSA
3 7 (12.50%) MCP
3 7 (12.50%) MCTS
4 6 (10.71%) Cisco Certification
4 6 (10.71%) MCSE
5 4 (7.14%) CCNA
6 3 (5.36%) CCA
6 3 (5.36%) Citrix Certification
6 3 (5.36%) Security Cleared
6 3 (5.36%) NCDA
6 3 (5.36%) Degree
7 2 (3.57%) MCITP
7 2 (3.57%) SC Cleared
7 2 (3.57%) ITIL Certification
7 2 (3.57%) VMware Certified Professional (VCP)
8 1 (1.79%) MCDBA
8 1 (1.79%) CCNP
8 1 (1.79%) CCENT
Quality Assurance & Compliance
1 11 (19.64%) SLA
2 2 (3.57%) ISO/IEC 27001
System Software
1 35 (62.50%) Active Directory
2 12 (21.43%) Hyper-V
3 9 (16.07%) VMware Infrastructure
4 3 (5.36%) XenApp
4 3 (5.36%) XenDesktop
4 3 (5.36%) vSphere
5 2 (3.57%) XenServer
6 1 (1.79%) Firmware
6 1 (1.79%) Terminal Services
6 1 (1.79%) VMware ESX
Vendors
1 27 (48.21%) Microsoft
2 17 (30.36%) Cisco
2 17 (30.36%) VMware
3 9 (16.07%) Citrix
4 5 (8.93%) HP
5 3 (5.36%) Avaya
5 3 (5.36%) NetApp
6 2 (3.57%) Red Hat
6 2 (3.57%) Symantec
6 2 (3.57%) Sophos
6 2 (3.57%) Dell
6 2 (3.57%) SonicWALL
6 2 (3.57%) Veeam
7 1 (1.79%) Facebook
7 1 (1.79%) Draytek
7 1 (1.79%) Fortinet
7 1 (1.79%) Progress
Wigan, Lancashire
Senitor Associates
Salary: £18000 - £20000 per annum
Posted: Yesterday
Chorley
Modis International - London
Salary: £20000 - £24000 per annum + Health and pension
Posted: Yesterday
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Foresight Recruitment Solutions Ltd
Salary: £25000 - £30000 per annum
Posted: 4 days ago
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Shortlist Recruitment
Salary: £22000 - £24000 per annum + Benefits
Posted: 7 days ago