The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 210 214 238
Rank change year-on-year
+4 +24
Permanent jobs requiring a 2nd Line Support Engineer 30 29 15
As % of all permanent IT jobs located in the North West 0.49% 0.42% 0.21%
As % of the Job Titles category 0.52% 0.45% 0.22%
Number of salaries quoted 24 18 12
Average salary £24,250 £23,500 £20,500
Average salary % change year-on-year
+3.19% +14.63%
90% offered a salary of more than £21,500 £21,850 £19,500
10% offered a salary of more than £27,500 £34,300 £28,450
UK excluding London average salary £25,000 £25,000 £26,000
% change year-on-year
- -3.84%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5796 6511 6833
As % of all permanent IT jobs located in the North West 95.08% 95.22% 95.62%
Number of salaries quoted 4649 5266 5785
Average salary £40,000 £37,000 £35,000
Average salary % change year-on-year
+8.10% +5.71%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the North West

2nd Line Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the North West region.

2nd Line Support Engineer Salary Trend in the North West

2nd Line Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the North West region over the 3 months to 26 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +4 21 £22,500 -2.17% 4
Cheshire +8 7 £25,000 -15.25%
Lancashire - 2 £25,000 - 1
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 26 May 2015, IT jobs across the North West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 51 (87.93%) Windows
2 46 (79.31%) Active Directory
3 37 (63.79%) Microsoft
4 32 (55.17%) MS Exchange
5 26 (44.83%) VMware
6 24 (41.38%) LAN
6 24 (41.38%) DNS
6 24 (41.38%) Cisco
7 23 (39.66%) SQL Server
7 23 (39.66%) Firewall
7 23 (39.66%) Exchange Server 2010
8 22 (37.93%) Windows Server 2008
9 20 (34.48%) DHCP
9 20 (34.48%) Microsoft Certification
10 19 (32.76%) Hyper-V
10 19 (32.76%) Windows Server 2012
11 18 (31.03%) Citrix
11 18 (31.03%) ITIL
11 18 (31.03%) VMware Infrastructure
12 17 (29.31%) Windows 7
13 15 (25.86%) MS Excel
14 14 (24.14%) WAN
14 14 (24.14%) Exchange Server 2013
15 13 (22.41%) Windows 8
15 13 (22.41%) SAN
15 13 (22.41%) VPN
15 13 (22.41%) Windows Server 2003
16 12 (20.69%) NetApp
16 12 (20.69%) XenDesktop
17 11 (18.97%) Cisco Certification

2nd Line Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 26 May 2015, IT jobs across the North West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (55.17%) MS Exchange
2 23 (39.66%) Exchange Server 2010
3 14 (24.14%) Exchange Server 2013
4 10 (17.24%) Exchange Server 2007
5 7 (12.07%) Exchange Server 2003
5 7 (12.07%) SharePoint
6 5 (8.62%) SharePoint 2013
7 1 (1.72%) Blackberry Enterprise Server
7 1 (1.72%) IIS
7 1 (1.72%) SharePoint 2010
7 1 (1.72%) Lync
Applications
1 15 (25.86%) MS Excel
2 6 (10.34%) MS Office
3 3 (5.17%) PowerPivot
Cloud Services
1 5 (8.62%) Office 365
2 3 (5.17%) Mimecast
3 1 (1.72%) Microsoft Azure
3 1 (1.72%) Amazon AWS
Communications & Networking
1 24 (41.38%) LAN
1 24 (41.38%) DNS
2 23 (39.66%) Firewall
3 20 (34.48%) DHCP
4 14 (24.14%) WAN
5 13 (22.41%) SAN
5 13 (22.41%) VPN
6 10 (17.24%) TCP/IP
6 10 (17.24%) IPv4
7 9 (15.52%) VoIP
8 7 (12.07%) Cisco IOS
8 7 (12.07%) Ethernet
9 6 (10.34%) Wi-Fi
10 5 (8.62%) Wireless
10 5 (8.62%) MPLS
11 3 (5.17%) VLAN
12 2 (3.45%) IP Telephony
13 1 (1.72%) Network Security
13 1 (1.72%) Intranet
13 1 (1.72%) Internet
Database & Business Intelligence
1 23 (39.66%) SQL Server
2 9 (15.52%) SQL Server 2008
3 8 (13.79%) SQL Server Integration Services
4 5 (8.62%) SQL Server 2012
5 4 (6.90%) Crystal Reports
5 4 (6.90%) SQL Server 2005
5 4 (6.90%) SQL Server Reporting Services
6 1 (1.72%) Relational Database
Development Applications
1 3 (5.17%) Visual Studio
General
1 4 (6.90%) Finance
1 4 (6.90%) Manufacturing
2 3 (5.17%) Telecoms
3 1 (1.72%) Front Office
Libraries, Frameworks & Software Standards
1 1 (1.72%) Application Packaging
1 1 (1.72%) Web Services
1 1 (1.72%) .NET
Miscellaneous
1 5 (8.62%) Replication
2 4 (6.90%) Management Information System
3 2 (3.45%) Analytical Skills
4 1 (1.72%) Blackberry
4 1 (1.72%) Mobile App
4 1 (1.72%) Data Centre
Operating Systems
1 51 (87.93%) Windows
2 22 (37.93%) Windows Server 2008
3 19 (32.76%) Windows Server 2012
4 17 (29.31%) Windows 7
5 13 (22.41%) Windows 8
5 13 (22.41%) Windows Server 2003
6 11 (18.97%) Windows XP
7 7 (12.07%) Android
8 5 (8.62%) Mac OS X
9 3 (5.17%) Windows Vista
9 3 (5.17%) Linux
Processes & Methodologies
1 18 (31.03%) ITIL
2 8 (13.79%) Incident Management
3 4 (6.90%) Change Management
4 3 (5.17%) Disaster Recovery
4 3 (5.17%) Validation
4 3 (5.17%) Time Management
4 3 (5.17%) ERP
4 3 (5.17%) Kalman Filter
4 3 (5.17%) Line Management
4 3 (5.17%) Server Patching
5 2 (3.45%) Problem Management
5 2 (3.45%) Migration
5 2 (3.45%) Service Delivery
6 1 (1.72%) Information Security Management
6 1 (1.72%) Security Management
6 1 (1.72%) Vulnerability Assessment
6 1 (1.72%) Information Security
6 1 (1.72%) Security Testing
6 1 (1.72%) Information Assurance
6 1 (1.72%) Software Testing
Programming Languages
1 11 (18.97%) SQL
2 4 (6.90%) VBScript
2 4 (6.90%) VBA
2 4 (6.90%) PowerShell
3 3 (5.17%) T-SQL
3 3 (5.17%) C
4 1 (1.72%) C#
Qualifications
1 20 (34.48%) Microsoft Certification
2 11 (18.97%) Cisco Certification
3 9 (15.52%) MCTS
3 9 (15.52%) CCNA
3 9 (15.52%) MCSA
4 7 (12.07%) MCP
5 6 (10.34%) CCA
5 6 (10.34%) Citrix Certification
5 6 (10.34%) Security Cleared
5 6 (10.34%) VMware Certified Professional (VCP)
5 6 (10.34%) NCDA
6 5 (8.62%) SC Cleared
6 5 (8.62%) MCSE
7 3 (5.17%) Degree
7 3 (5.17%) MCITP
8 2 (3.45%) CCNP
9 1 (1.72%) CCENT
9 1 (1.72%) ITIL Certification
Quality Assurance & Compliance
1 11 (18.97%) SLA
2 1 (1.72%) ISO/IEC 27001
System Software
1 46 (79.31%) Active Directory
2 19 (32.76%) Hyper-V
3 18 (31.03%) VMware Infrastructure
4 12 (20.69%) XenDesktop
5 8 (13.79%) vSphere
6 6 (10.34%) XenApp
7 5 (8.62%) XenServer
8 2 (3.45%) Firmware
Systems Management
1 4 (6.90%) WSUS
2 3 (5.17%) WMI
3 1 (1.72%) SCCM
Vendors
1 37 (63.79%) Microsoft
2 26 (44.83%) VMware
3 24 (41.38%) Cisco
4 18 (31.03%) Citrix
5 12 (20.69%) NetApp
6 6 (10.34%) Avaya
7 5 (8.62%) Sophos
8 3 (5.17%) WatchGuard
8 3 (5.17%) EMC
8 3 (5.17%) HP
9 2 (3.45%) Veeam
9 2 (3.45%) Dell
9 2 (3.45%) Symantec
10 1 (1.72%) SonicWALL
10 1 (1.72%) Remedy
10 1 (1.72%) Oracle
Rochdale, Lancashire
Greywood Associates Limited
Salary: £18000 - £22000 per annum + bens
Posted: 3 days ago
Wigan, Lancashire
Senitor Associates
Salary: £18000 - £20000 per annum
Posted: 4 days ago
Lancashire
Premier IT
Salary: £20000 - £30000 per annum + benefits
Posted: 6 days ago