The statistics below represent IT jobs advertised across the North West region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 August 2016 with a comparison to same period over 2 years.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 233 233 261
Rank change year-on-year
0 +28
Permanent jobs requiring a 2nd Line Support Engineer 18 23 13
As % of all permanent IT jobs located in the North West 0.30% 0.34% 0.18%
As % of the Job Titles category 0.30% 0.35% 0.18%
Number of salaries quoted 18 18 13
Median salary £24,000 £25,000 £27,500
Median salary % change year-on-year
-4.00% -9.09%
90% offered a salary of more than £19,000 £22,050 £19,650
10% offered a salary of more than £27,500 £35,000 £31,800
UK excluding London median salary £26,000 £26,000 £25,000
% change year-on-year
- +4.00%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5934 6480 7095
As % of all permanent IT jobs located in the North West 97.34% 96.93% 96.45%
Number of salaries quoted 4973 5374 5719
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £57,500 £54,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Engineer
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the North West

2nd Line Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the North West region.

2nd Line Support Engineer Salary Trend in the North West

2nd Line Support Engineer
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the North West region over the 3 months to 24 August 2016.

2nd Line Support Engineer Salary Histogram in the North West

2nd Line Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the North West region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +36 13 £24,000 -31.42%
Manchester -9 3 £27,000 +8.00% 1
Merseyside -9 2 £27,500 +30.95%
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 24 August 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring 2nd Line Support Engineer in the job title.

1 34 (75.56%) Windows
2 30 (66.67%) Microsoft
3 25 (55.56%) Windows Server
4 24 (53.33%) Active Directory
5 19 (42.22%) Windows Server 2008
6 16 (35.56%) Windows 7
7 15 (33.33%) MS Exchange
7 15 (33.33%) MS Excel
8 13 (28.89%) Service Management
9 12 (26.67%) Exchange Server 2010
10 11 (24.44%) Office 365
10 11 (24.44%) Firewall
10 11 (24.44%) MS Office
10 11 (24.44%) ITIL
11 10 (22.22%) SLA
12 9 (20.00%) CCNA
12 9 (20.00%) Cisco Certification
12 9 (20.00%) Internet
12 9 (20.00%) Exchange Server 2013
13 8 (17.78%) MCITP
13 8 (17.78%) Microsoft Certification
13 8 (17.78%) DNS
13 8 (17.78%) Citrix
13 8 (17.78%) MCP
13 8 (17.78%) MCSE
13 8 (17.78%) MCSA
14 7 (15.56%) VoIP
14 7 (15.56%) Windows Server 2012
14 7 (15.56%) Mentoring
15 6 (13.33%) Windows 8

2nd Line Support Engineer Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (33.33%) MS Exchange
2 12 (26.67%) Exchange Server 2010
3 9 (20.00%) Exchange Server 2013
4 3 (6.67%) Exchange Server 2007
5 1 (2.22%) SharePoint
5 1 (2.22%) SharePoint 2013
5 1 (2.22%) Skype for Business
Applications
1 15 (33.33%) MS Excel
2 11 (24.44%) MS Office
3 5 (11.11%) MS Visio
Cloud Services
1 11 (24.44%) Office 365
Communications & Networking
1 11 (24.44%) Firewall
2 9 (20.00%) Internet
3 8 (17.78%) DNS
4 7 (15.56%) VoIP
5 6 (13.33%) DHCP
6 5 (11.11%) TCP/IP
7 4 (8.89%) BGP
7 4 (8.89%) Intrusion Detection
7 4 (8.89%) IPsec
8 2 (4.44%) Network Security
8 2 (4.44%) Remote Desktop
9 1 (2.22%) Broadband
9 1 (2.22%) LAN
9 1 (2.22%) Skype
9 1 (2.22%) VPN
9 1 (2.22%) WAN
9 1 (2.22%) Wi-Fi
9 1 (2.22%) Wireless
General
1 3 (6.67%) Retail
2 2 (4.44%) Finance
3 1 (2.22%) Legal
3 1 (2.22%) Manufacturing
3 1 (2.22%) Telecoms
Miscellaneous
1 4 (8.89%) Mobile Computing
2 3 (6.67%) iPad
3 2 (4.44%) Analytical Skills
Operating Systems
1 34 (75.56%) Windows
2 25 (55.56%) Windows Server
3 19 (42.22%) Windows Server 2008
4 16 (35.56%) Windows 7
5 7 (15.56%) Windows Server 2012
6 6 (13.33%) Windows 8
7 4 (8.89%) Mac OS X
7 4 (8.89%) Windows Server 2003
8 2 (4.44%) Linux
9 1 (2.22%) AIX
9 1 (2.22%) Android
9 1 (2.22%) Apple iOS
9 1 (2.22%) Unix
9 1 (2.22%) Windows 10
9 1 (2.22%) Windows XP
Processes & Methodologies
1 13 (28.89%) Service Management
2 11 (24.44%) ITIL
3 7 (15.56%) Mentoring
4 6 (13.33%) Change Control
5 5 (11.11%) Network Management
6 4 (8.89%) Coaching
6 4 (8.89%) Kalman Filter
7 2 (4.44%) Network Monitoring
7 2 (4.44%) Server Building
8 1 (2.22%) Change Management
8 1 (2.22%) Continuous Improvement
8 1 (2.22%) Disaster Recovery
8 1 (2.22%) Patch Management
8 1 (2.22%) Problem Management
8 1 (2.22%) Service Desk Management
Programming Languages
1 2 (4.44%) PowerShell
2 1 (2.22%) Java
2 1 (2.22%) JavaScript
2 1 (2.22%) Perl
2 1 (2.22%) SQL
Qualifications
1 9 (20.00%) CCNA
1 9 (20.00%) Cisco Certification
2 8 (17.78%) MCITP
2 8 (17.78%) MCP
2 8 (17.78%) MCSA
2 8 (17.78%) MCSE
2 8 (17.78%) Microsoft Certification
3 5 (11.11%) CCENT
4 4 (8.89%) MCTS
Quality Assurance & Compliance
1 10 (22.22%) SLA
System Software
1 24 (53.33%) Active Directory
2 6 (13.33%) XenApp
3 4 (8.89%) VMware Infrastructure
4 3 (6.67%) Hyper-V
4 3 (6.67%) XenDesktop
5 1 (2.22%) Virtual Machines
Systems Management
1 4 (8.89%) FortiGate
2 1 (2.22%) AirWatch
2 1 (2.22%) Nagios
Vendors
1 30 (66.67%) Microsoft
2 8 (17.78%) Citrix
3 6 (13.33%) Cisco
3 6 (13.33%) VMware
4 4 (8.89%) Apple
5 2 (4.44%) Fortinet
6 1 (2.22%) HP
6 1 (2.22%) Red Hat
6 1 (2.22%) Sage
Manchester
Bluetown Online LTD
Salary: £28000 - £30000 per annum
Posted: 26 days ago