The statistics below represent IT jobs advertised across the North West region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Second Line Support Engineer
England / North West
Rank 210 219 225
Rank change year-on-year
+9 +6
Permanent jobs requiring a 2nd Line Support Engineer 39 20 30
As % of all permanent IT jobs located in the North West 0.67% 0.36% 0.44%
As % of the Job Titles category 0.69% 0.37% 0.45%
Number of salaries quoted 38 18 28
Median salary £22,500 £22,500 £25,000
Median salary % change year-on-year
- -10.00%
90% offered a salary of more than £21,350 £20,000 £19,550
10% offered a salary of more than £32,500 £31,100 £28,150
UK excluding London median salary £26,000 £26,000 £26,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5660 5367 6624
As % of all permanent IT jobs located in the North West 96.57% 96.05% 96.96%
Number of salaries quoted 4778 4512 5665
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £24,000 £25,000 £23,500
10% offered a salary of more than £57,691 £55,000 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support Engineer
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the North West

2nd Line Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the North West region.

2nd Line Support Engineer Salary Trend in the North West

2nd Line Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the North West region over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -1 26 £25,500 +6.25% 2
Cheshire +15 9 £21,500 -4.44%
Lancashire - 4 £23,500 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 22 January 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring 2nd Line Support Engineer in the job title.

1 61 (84.72%) Windows
2 39 (54.17%) Microsoft
3 32 (44.44%) Active Directory
4 31 (43.06%) Windows 7
5 29 (40.28%) Windows Server 2008
5 29 (40.28%) Windows Server
6 25 (34.72%) MS Exchange
7 24 (33.33%) Office 365
8 23 (31.94%) ITIL
9 22 (30.56%) Windows Server 2012
10 20 (27.78%) Exchange Server 2010
10 20 (27.78%) MS Excel
11 17 (23.61%) VMware
12 16 (22.22%) Exchange Server 2013
13 15 (20.83%) DNS
13 15 (20.83%) Cisco
13 15 (20.83%) Firewall
14 14 (19.44%) Microsoft Certification
14 14 (19.44%) MCSE
15 12 (16.67%) VMware Infrastructure
15 12 (16.67%) Windows 8
16 11 (15.28%) DHCP
16 11 (15.28%) Linux
16 11 (15.28%) MCP
17 10 (13.89%) Citrix
17 10 (13.89%) Cisco Certification
17 10 (13.89%) Mac OS X
17 10 (13.89%) Apple
17 10 (13.89%) Service Management
17 10 (13.89%) SCCM

2nd Line Support Engineer Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (34.72%) MS Exchange
2 20 (27.78%) Exchange Server 2010
3 16 (22.22%) Exchange Server 2013
4 6 (8.33%) SharePoint
5 4 (5.56%) Skype for Business
6 3 (4.17%) Exchange Server 2003
7 2 (2.78%) Exchange Server 2007
7 2 (2.78%) SharePoint 2013
8 1 (1.39%) WebSphere
Applications
1 20 (27.78%) MS Excel
2 5 (6.94%) MS Office
3 3 (4.17%) MS Visio
4 1 (1.39%) MS PowerPoint
Cloud Services
1 24 (33.33%) Office 365
2 2 (2.78%) Microsoft Azure
2 2 (2.78%) SaaS
3 1 (1.39%) Amazon AWS
3 1 (1.39%) IaaS
3 1 (1.39%) PaaS
Communications & Networking
1 15 (20.83%) DNS
1 15 (20.83%) Firewall
2 11 (15.28%) DHCP
3 9 (12.50%) WAN
4 8 (11.11%) LAN
5 7 (9.72%) TCP/IP
6 6 (8.33%) Internet
7 4 (5.56%) BGP
7 4 (5.56%) OSPF
7 4 (5.56%) Skype
7 4 (5.56%) SNMP
8 2 (2.78%) Ethernet
8 2 (2.78%) Remote Desktop
8 2 (2.78%) VoIP
8 2 (2.78%) VPN
8 2 (2.78%) Wi-Fi
8 2 (2.78%) Wireless
9 1 (1.39%) MPLS
Database & Business Intelligence
1 7 (9.72%) SQL Server
2 2 (2.78%) SQL Server 2008
2 2 (2.78%) SQL Server 2012
General
1 2 (2.78%) Marketing
1 2 (2.78%) Telecoms
2 1 (1.39%) Back Office
Libraries, Frameworks & Software Standards
1 3 (4.17%) Software Packaging
2 1 (1.39%) Web Services
Miscellaneous
1 6 (8.33%) Data Centre
2 4 (5.56%) Wiki
3 3 (4.17%) Management Information System
4 2 (2.78%) Analytical Skills
4 2 (2.78%) iPad
4 2 (2.78%) Mobile Computing
5 1 (1.39%) Mathematics
5 1 (1.39%) Tandem
5 1 (1.39%) Xbox
Operating Systems
1 61 (84.72%) Windows
2 31 (43.06%) Windows 7
3 29 (40.28%) Windows Server
3 29 (40.28%) Windows Server 2008
4 22 (30.56%) Windows Server 2012
5 12 (16.67%) Windows 8
6 11 (15.28%) Linux
7 10 (13.89%) Mac OS X
8 6 (8.33%) Android
8 6 (8.33%) Apple iOS
9 5 (6.94%) Windows Server 2003
10 4 (5.56%) Unix
11 3 (4.17%) AIX
11 3 (4.17%) Windows 10
11 3 (4.17%) Windows XP
12 2 (2.78%) Data ONTAP
13 1 (1.39%) Red Hat Enterprise Linux
13 1 (1.39%) Windows 2000
Processes & Methodologies
1 23 (31.94%) ITIL
2 10 (13.89%) Service Management
3 9 (12.50%) Problem Management
4 7 (9.72%) Change Management
4 7 (9.72%) Mentoring
5 5 (6.94%) ITIL V3
6 4 (5.56%) Data Validation
6 4 (5.56%) Network Monitoring
6 4 (5.56%) Ticket Management
6 4 (5.56%) Validation
7 3 (4.17%) Knowledge Management
7 3 (4.17%) Network Management
8 2 (2.78%) Data Management
8 2 (2.78%) Direct Marketing
8 2 (2.78%) Information Management
8 2 (2.78%) Information Security
8 2 (2.78%) Patch Management
8 2 (2.78%) Server Building
8 2 (2.78%) Service Desk Management
8 2 (2.78%) Time Management
Programming Languages
1 7 (9.72%) PowerShell
1 7 (9.72%) SQL
2 3 (4.17%) VBScript
3 1 (1.39%) C
Qualifications
1 14 (19.44%) MCSE
1 14 (19.44%) Microsoft Certification
2 11 (15.28%) MCP
3 10 (13.89%) Cisco Certification
4 9 (12.50%) MCITP
4 9 (12.50%) MCSA
5 5 (6.94%) CCNA
5 5 (6.94%) CCNP
5 5 (6.94%) CCSE
6 3 (4.17%) CCENT
6 3 (4.17%) Degree
7 2 (2.78%) A+ Certification
7 2 (2.78%) NCIE
7 2 (2.78%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (11.11%) SLA
2 1 (1.39%) QA
System Software
1 32 (44.44%) Active Directory
2 12 (16.67%) VMware Infrastructure
3 9 (12.50%) Hyper-V
4 3 (4.17%) XenApp
5 2 (2.78%) Virtual Servers
5 2 (2.78%) vSphere
6 1 (1.39%) Microsoft Virtual Server
6 1 (1.39%) VMware Workstation
Systems Management
1 10 (13.89%) SCCM
2 2 (2.78%) AirWatch
3 1 (1.39%) Backup Exec
3 1 (1.39%) HP SIM
3 1 (1.39%) Norton AntiVirus
3 1 (1.39%) SCOM
3 1 (1.39%) WSUS
Vendors
1 39 (54.17%) Microsoft
2 17 (23.61%) VMware
3 15 (20.83%) Cisco
4 10 (13.89%) Apple
4 10 (13.89%) Citrix
5 8 (11.11%) HP
6 5 (6.94%) CheckPoint
7 4 (5.56%) Extreme Networks
7 4 (5.56%) Juniper
8 3 (4.17%) Dell
9 2 (2.78%) NetApp
10 1 (1.39%) GFI Software
10 1 (1.39%) Red Hat
10 1 (1.39%) SolarWinds
10 1 (1.39%) Sophos
10 1 (1.39%) Symantec
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum + bonus + company benefits
Posted: 2 days ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum
Posted: 5 days ago