The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North Yorkshire region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
First Line Support
Rank 77 80 79
Rank change year-on-year
+3 -1
Permanent jobs requiring a 1st Line Support 7 1 3
As % of all permanent IT jobs located in North Yorkshire 0.719% 0.126% 0.329%
As % of the Job Titles category 0.759% 0.129% 0.346%
Number of salaries quoted 6 1 3
Average salary £18,000 £17,733 £20,000
Average salary % change year-on-year
+1.50% -11.33%
UK excluding London average salary £19,500 £19,500 £20,000
% change year-on-year
- -2.50%
All Job Titles
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
922 773 867
As % of all permanent IT jobs located in North Yorkshire 94.76% 97.48% 95.07%
Number of salaries quoted 663 620 731
Average salary £35,000 £32,500 £32,500
Average salary % change year-on-year
+7.69% -
90% offered a salary of more than £22,500 £23,500 £21,500
10% offered a salary of more than £50,000 £45,000 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
1st Line Support
Yorkshire

1st Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support across the North Yorkshire region as a proportion of the total demand within the Job Titles category.

North Yorkshire 1st Line Support Jobs Demand Trend

1st Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the North Yorkshire region.

North Yorkshire 1st Line Support Salary Trend

1st Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the North Yorkshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Harrogate -10 2 £19,500 +9.96%
York - 1 £26,000 -
1st Line Support
Yorkshire

1st Line Support
Top 28 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the North Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 11 (68.75%) Windows
2 9 (56.25%) Microsoft
3 8 (50.00%) MS Office
3 8 (50.00%) Telecoms
4 7 (43.75%) Active Directory
4 7 (43.75%) Windows XP
4 7 (43.75%) Windows 7
5 6 (37.50%) Mac OS
5 6 (37.50%) VMware Infrastructure
5 6 (37.50%) SQL Server 2008
5 6 (37.50%) SQL Server
5 6 (37.50%) Firewall
5 6 (37.50%) Wi-Fi
5 6 (37.50%) VMware
5 6 (37.50%) SQL Server 2005
6 2 (12.50%) Finance
6 2 (12.50%) MS Excel
7 1 (6.250%) ASP.NET
7 1 (6.250%) ITIL
7 1 (6.250%) C
7 1 (6.250%) SQL
7 1 (6.250%) VB
7 1 (6.250%) .NET
7 1 (6.250%) Workflow
7 1 (6.250%) Degree
7 1 (6.250%) Mathematics
7 1 (6.250%) Problem Management
7 1 (6.250%) System Testing

1st Line Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the North Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (6.250%) .NET
1 1 (6.250%) ASP.NET
Applications
1 8 (50.00%) MS Office
2 2 (12.50%) MS Excel
Communications & Networking
1 6 (37.50%) Firewall
1 6 (37.50%) Wi-Fi
Database & Business Intelligence
1 6 (37.50%) SQL Server
1 6 (37.50%) SQL Server 2005
1 6 (37.50%) SQL Server 2008
General
1 8 (50.00%) Telecoms
2 2 (12.50%) Finance
Miscellaneous
1 1 (6.250%) Mathematics
Operating Systems
1 11 (68.75%) Windows
2 7 (43.75%) Windows XP
2 7 (43.75%) Windows 7
3 6 (37.50%) Mac OS
Processes & Methodologies
1 1 (6.250%) ITIL
1 1 (6.250%) Workflow
1 1 (6.250%) Problem Management
1 1 (6.250%) System Testing
Programming Languages
1 1 (6.250%) C
1 1 (6.250%) SQL
1 1 (6.250%) VB
Qualifications
1 1 (6.250%) Degree
System Software
1 7 (43.75%) Active Directory
2 6 (37.50%) VMware Infrastructure
Vendors
1 9 (56.25%) Microsoft
2 6 (37.50%) VMware