The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
First Line Support
Rank 90 69 91
Rank change year-on-year
-21 +22
Permanent jobs requiring a 1st Line Support 2 13 2
As % of all permanent IT jobs located in North Yorkshire 0.18% 1.80% 0.20%
As % of the Job Titles category 0.18% 1.91% 0.21%
Number of salaries quoted 1 13 2
Average salary £26,500 £18,000 £18,250
Average salary % change year-on-year
+47.22% -1.36%
UK excluding London average salary £20,000 £19,500 £19,500
% change year-on-year
+2.56% -
1st Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
1102 680 961
As % of all permanent IT jobs located in North Yorkshire 98.13% 94.31% 97.96%
Number of salaries quoted 939 492 777
Average salary £37,500 £32,500 £33,000
Average salary % change year-on-year
+15.38% -1.51%
90% offered a salary of more than £24,000 £20,000 £24,000
10% offered a salary of more than £50,000 £52,500 £47,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

1st Line Support
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the North Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in North Yorkshire

1st Line Support
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the North Yorkshire region.

1st Line Support Salary Trend in North Yorkshire

1st Line Support
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the North Yorkshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
York - 2 £26,500 - 1
1st Line Support
Yorkshire

1st Line Support
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 29 August 2014, IT jobs across the North Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 2 (40.00%) Microsoft
1 2 (40.00%) Active Directory
1 2 (40.00%) SQL
1 2 (40.00%) VBA
1 2 (40.00%) ITIL
1 2 (40.00%) Windows
1 2 (40.00%) MS Access
1 2 (40.00%) SharePoint
1 2 (40.00%) ERP
1 2 (40.00%) SQL Server Reporting Services
2 1 (20.00%) Ruby
2 1 (20.00%) Requirements Analysis
2 1 (20.00%) Operations Management
2 1 (20.00%) Degree
2 1 (20.00%) Load Balancing
2 1 (20.00%) Problem Management
2 1 (20.00%) Jetty
2 1 (20.00%) VMware Infrastructure
2 1 (20.00%) Cloud Computing
2 1 (20.00%) Windows 7
2 1 (20.00%) Bash Shell
2 1 (20.00%) UAG
2 1 (20.00%) Enterprise Storage
2 1 (20.00%) Lync
2 1 (20.00%) Unified Communications
2 1 (20.00%) Exchange Server 2010
2 1 (20.00%) Windows XP
2 1 (20.00%) MS Exchange
2 1 (20.00%) TCP/IP
2 1 (20.00%) Linux

1st Line Support
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 29 August 2014, IT jobs across the North Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) SharePoint
2 1 (20.00%) MS Exchange
2 1 (20.00%) Blackberry Enterprise Server
2 1 (20.00%) Jetty
2 1 (20.00%) Lync
2 1 (20.00%) Exchange Server 2010
2 1 (20.00%) Tomcat
Applications
1 1 (20.00%) MS Office
Cloud Services
1 1 (20.00%) Cloud Computing
Communications & Networking
1 1 (20.00%) TCP/IP
1 1 (20.00%) SAN
1 1 (20.00%) Internet
1 1 (20.00%) Firewall
1 1 (20.00%) Unified Communications
Database & Business Intelligence
1 2 (40.00%) MS Access
1 2 (40.00%) SQL Server Reporting Services
2 1 (20.00%) SQL Server
General
1 1 (20.00%) Legal
Libraries, Frameworks & Software Standards
1 1 (20.00%) J2EE
Miscellaneous
1 1 (20.00%) Blackberry
1 1 (20.00%) Enterprise Storage
Operating Systems
1 2 (40.00%) Windows
2 1 (20.00%) Linux
2 1 (20.00%) Windows XP
2 1 (20.00%) Windows 7
2 1 (20.00%) UNIX
Processes & Methodologies
1 2 (40.00%) ITIL
1 2 (40.00%) ERP
2 1 (20.00%) Business Continuity
2 1 (20.00%) Requirements Analysis
2 1 (20.00%) Operations Management
2 1 (20.00%) Load Balancing
2 1 (20.00%) Problem Management
Programming Languages
1 2 (40.00%) SQL
1 2 (40.00%) VBA
2 1 (20.00%) Python
2 1 (20.00%) Ruby
2 1 (20.00%) Bash Shell
2 1 (20.00%) Java
2 1 (20.00%) Perl
Qualifications
1 1 (20.00%) Microsoft Certification
1 1 (20.00%) Degree
System Software
1 2 (40.00%) Active Directory
2 1 (20.00%) VMware Infrastructure
2 1 (20.00%) UAG
Vendors
1 2 (40.00%) Microsoft
2 1 (20.00%) Dell
2 1 (20.00%) VMware
York, North Yorkshire
EasyWebRecruitment.com
Salary: From £19,460 to £19,460 per annum
Posted: Yesterday