The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
First Line Support
Rank 93 108 76
Rank change year-on-year
+15 -32
Permanent jobs requiring a 1st Line Support 5 2 9
As % of all permanent IT jobs located in North Yorkshire 0.46% 0.17% 0.99%
As % of the Job Titles category 0.47% 0.17% 1.03%
Number of salaries quoted 5 2 9
Average salary £20,000 £20,000 £24,000
Average salary % change year-on-year
- -16.66%
UK excluding London average salary £20,000 £20,000 £20,413
% change year-on-year
- -2.02%
1st Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
1062 1145 875
As % of all permanent IT jobs located in North Yorkshire 98.24% 95.50% 96.37%
Number of salaries quoted 907 830 662
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £25,000 £24,000
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the North Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in North Yorkshire

1st Line Support
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the North Yorkshire region.

1st Line Support Salary Trend in North Yorkshire

1st Line Support
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the North Yorkshire region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate - 5 £20,000 - 1
1st Line Support
Yorkshire

1st Line Support
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 27 February 2015, IT jobs across the North Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 9 (56.25%) Windows
2 8 (50.00%) Microsoft
3 7 (43.75%) MS Excel
4 6 (37.50%) Active Directory
5 5 (31.25%) ITIL
5 5 (31.25%) VMware
5 5 (31.25%) VMware Infrastructure
6 4 (25.00%) FMCG
6 4 (25.00%) Hyper-V
6 4 (25.00%) Retail
6 4 (25.00%) MS Exchange
6 4 (25.00%) Citrix
7 3 (18.75%) MS Office
7 3 (18.75%) MS PowerPoint
8 2 (12.50%) LAN
8 2 (12.50%) TCP/IP
8 2 (12.50%) SLA
8 2 (12.50%) MCP
8 2 (12.50%) Windows 7
8 2 (12.50%) Mathematics
9 1 (6.25%) VCP4
9 1 (6.25%) PABX
9 1 (6.25%) Continuous Improvement
9 1 (6.25%) Software Deployment
9 1 (6.25%) Exchange Server 2013
9 1 (6.25%) Software Licensing
9 1 (6.25%) HNC
9 1 (6.25%) HND
9 1 (6.25%) Cisco
9 1 (6.25%) Crystal Reports

1st Line Support
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 27 February 2015, IT jobs across the North Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (25.00%) MS Exchange
2 1 (6.25%) Exchange Server 2013
Applications
1 7 (43.75%) MS Excel
2 3 (18.75%) MS PowerPoint
2 3 (18.75%) MS Office
Communications & Networking
1 2 (12.50%) LAN
1 2 (12.50%) TCP/IP
2 1 (6.25%) Internet
2 1 (6.25%) Wireless
2 1 (6.25%) PABX
Database & Business Intelligence
1 1 (6.25%) Crystal Reports
General
1 4 (25.00%) Retail
2 1 (6.25%) Telecoms
2 1 (6.25%) Finance
Miscellaneous
1 4 (25.00%) FMCG
2 2 (12.50%) Mathematics
3 1 (6.25%) Blackberry
Operating Systems
1 9 (56.25%) Windows
2 2 (12.50%) Windows 7
Processes & Methodologies
1 5 (31.25%) ITIL
2 1 (6.25%) Service Management
2 1 (6.25%) Continuous Improvement
2 1 (6.25%) Software Deployment
2 1 (6.25%) Software Licensing
Qualifications
1 2 (12.50%) MCP
2 1 (6.25%) HNC
2 1 (6.25%) HND
2 1 (6.25%) A+ Certification
2 1 (6.25%) Network+ Certification
2 1 (6.25%) Degree
2 1 (6.25%) VCP4
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 6 (37.50%) Active Directory
2 5 (31.25%) VMware Infrastructure
3 4 (25.00%) Hyper-V
Vendors
1 8 (50.00%) Microsoft
2 5 (31.25%) VMware
3 4 (25.00%) Citrix
4 1 (6.25%) Cisco
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: Up to £20,000 per annum + An excellent benefits package
Posted: 6 days ago