The statistics below represent IT jobs advertised across the North Yorkshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
First Line Support
Rank 64 97 94
Rank change year-on-year
+33 -3
Permanent jobs requiring a 1st Line Support 10 2 2
As % of all permanent IT jobs located in North Yorkshire 1.47% 0.21% 0.19%
As % of the Job Titles category 1.48% 0.21% 0.20%
Number of salaries quoted 9 2 2
Median salary £18,000 £17,000 £26,250
Median salary % change year-on-year
+5.88% -35.23%
UK excluding London median salary £20,000 £20,500 £20,000
% change year-on-year
-2.43% +2.50%
1st Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
674 956 1025
As % of all permanent IT jobs located in North Yorkshire 98.83% 98.86% 99.32%
Number of salaries quoted 549 879 839
Median salary £37,500 £40,000 £38,500
Median salary % change year-on-year
-6.25% +3.89%
90% offered a salary of more than £22,000 £25,000 £24,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in North Yorkshire

The demand trend of job ads across the North Yorkshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in North Yorkshire

1st Line Support
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the North Yorkshire region.

1st Line Support Salary Trend in North Yorkshire

1st Line Support
Salary Histogram in North Yorkshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the North Yorkshire region over the 3 months to 27 July 2016.

1st Line Support Salary Histogram in North Yorkshire

1st Line Support
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the North Yorkshire region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate +34 6 £18,000 +5.88%
York - 2 £27,750 -
Knaresborough - 1 £22,500 -
Ripon - 1 £17,000 -
1st Line Support
Yorkshire

1st Line Support Skill Set
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 27 July 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North Yorkshire region featuring 1st Line Support in the job title.

1 8 (42.11%) Microsoft
2 5 (26.32%) MS Excel
3 4 (21.05%) ITIL
3 4 (21.05%) Incident Management
3 4 (21.05%) Internet
3 4 (21.05%) People Management
4 3 (15.79%) Legal
4 3 (15.79%) Windows
5 2 (10.53%) Cisco Certification
5 2 (10.53%) A+ Certification
5 2 (10.53%) Change Management
5 2 (10.53%) Cisco
5 2 (10.53%) Degree
5 2 (10.53%) Computer Science
5 2 (10.53%) Windows 7
6 1 (5.26%) Data Quality
6 1 (5.26%) Windows Server
6 1 (5.26%) Dynamics CRM
6 1 (5.26%) VMware Infrastructure
6 1 (5.26%) Project Management
6 1 (5.26%) Mainframe
6 1 (5.26%) VMware
6 1 (5.26%) SAN
6 1 (5.26%) Active Directory
6 1 (5.26%) Citrix
6 1 (5.26%) SQL
6 1 (5.26%) Unix
6 1 (5.26%) CRM
6 1 (5.26%) MS Exchange
6 1 (5.26%) VoIP

1st Line Support Skill Set
Top Related IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.26%) MS Exchange
Applications
1 5 (26.32%) MS Excel
Business Applications
1 1 (5.26%) Dynamics CRM
Communications & Networking
1 4 (21.05%) Internet
2 1 (5.26%) SAN
2 1 (5.26%) VoIP
General
1 3 (15.79%) Legal
Miscellaneous
1 2 (10.53%) Computer Science
2 1 (5.26%) Mainframe
Operating Systems
1 3 (15.79%) Windows
2 2 (10.53%) Windows 7
3 1 (5.26%) Unix
3 1 (5.26%) Windows Server
Processes & Methodologies
1 4 (21.05%) Incident Management
1 4 (21.05%) ITIL
1 4 (21.05%) People Management
2 2 (10.53%) Change Management
3 1 (5.26%) CRM
3 1 (5.26%) Project Management
Programming Languages
1 1 (5.26%) SQL
Qualifications
1 2 (10.53%) A+ Certification
1 2 (10.53%) Cisco Certification
1 2 (10.53%) Degree
Quality Assurance & Compliance
1 1 (5.26%) Data Quality
System Software
1 1 (5.26%) Active Directory
1 1 (5.26%) VMware Infrastructure
Vendors
1 8 (42.11%) Microsoft
2 2 (10.53%) Cisco
3 1 (5.26%) Citrix
3 1 (5.26%) VMware