The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
First Line Support
Rank 83 84 107
Rank change year-on-year
+1 +23
Permanent jobs requiring a 1st Line Support 8 11 2
As % of all permanent IT jobs located in North Yorkshire 0.85% 1.05% 0.17%
As % of the Job Titles category 0.86% 1.06% 0.17%
Number of salaries quoted 8 9 1
Average salary £18,500 £20,000 £16,000
Average salary % change year-on-year
-7.50% +25.00%
UK excluding London average salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
934 1035 1163
As % of all permanent IT jobs located in North Yorkshire 98.73% 98.67% 98.31%
Number of salaries quoted 799 915 846
Average salary £38,500 £37,500 £40,000
Average salary % change year-on-year
+2.66% -6.25%
90% offered a salary of more than £23,500 £22,500 £24,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the North Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in North Yorkshire

1st Line Support
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the North Yorkshire region.

1st Line Support Salary Trend in North Yorkshire

1st Line Support
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the North Yorkshire region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
York -9 3 £19,000 -
Ripon - 3 £17,000 - 1
Harrogate +4 2 £20,000 -
1st Line Support
Yorkshire

1st Line Support
Top 17 Related IT Skills in North Yorkshire

For the 6 months to 30 April 2016, IT jobs across the North Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 10 (55.56%) Internet
2 6 (33.33%) Legal
3 5 (27.78%) ITIL
3 5 (27.78%) Microsoft
4 4 (22.22%) Cisco Certification
4 4 (22.22%) A+ Certification
4 4 (22.22%) Windows
4 4 (22.22%) Change Management
4 4 (22.22%) Windows 7
4 4 (22.22%) Cisco
4 4 (22.22%) Computer Science
4 4 (22.22%) Degree
5 3 (16.67%) Incident Management
5 3 (16.67%) People Management
6 1 (5.56%) MS Excel
6 1 (5.56%) Unix
6 1 (5.56%) Citrix

1st Line Support
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 30 April 2016, IT jobs across the North Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (5.56%) MS Excel
Communications & Networking
1 10 (55.56%) Internet
General
1 6 (33.33%) Legal
Miscellaneous
1 4 (22.22%) Computer Science
Operating Systems
1 4 (22.22%) Windows
1 4 (22.22%) Windows 7
2 1 (5.56%) Unix
Processes & Methodologies
1 5 (27.78%) ITIL
2 4 (22.22%) Change Management
3 3 (16.67%) Incident Management
3 3 (16.67%) People Management
Qualifications
1 4 (22.22%) A+ Certification
1 4 (22.22%) Cisco Certification
1 4 (22.22%) Degree
Vendors
1 5 (27.78%) Microsoft
2 4 (22.22%) Cisco
3 1 (5.56%) Citrix
Ripon, North Yorkshire
Global Technology Solutions Ltd
Salary: £16000 - £18000 per annum
Posted: 5 days ago