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This section looks at the demand for Services Delivery skills within the Yorkshire region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 July 2008 with a comparison to the same period last year.

 Services Delivery
Location
3 months to 24 Jul 2008Same period last year
Rank10492
Rank change on same period last yearDown-12
Matching permanent IT job ads191243
As % of all UK permanent IT job ads sampled0.101 %0.100 %
As % of the category below3.366 %4.523 %
Salaries quoted137216
Average minimum salary£37,158£30,806
Average salary£39,719£33,173
% change on same period last year+19.73 %
Average maximum salary£42,279£35,540
UK excluding London average salary£44,101£45,163
% change on same period last year-2.35 %
Yorkshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
Yorkshire
Matching permanent IT job ads56745372
As % of all UK permanent IT job ads sampled2.988 %2.203 %
Salaries quoted45134431
Average minimum salary£34,276£34,664
Average salary£37,174£37,334
% change on same period last year-0.42 %
Average maximum salary£40,072£40,004
UK excluding London average salary£42,575£44,522
% change on same period last year-4.37 %
Service Delivery EnglandService Delivery
England

Service Delivery
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Service Delivery across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Yorkshire Service Delivery Demand Trend

Service Delivery
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Yorkshire region.

Yorkshire Service Delivery Salary Trend

Service Delivery
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Delivery across the Yorkshire region over the 3 months to 24 July 2008.

Yorkshire Service Delivery Salary Histogram

Service Delivery
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Yorkshire region over the 3 months to 24 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
West YorkshireDown-2785£40,674+32.82 %
North YorkshireUp+1958£41,900+8.16 %
South YorkshireDown-2231£33,704+4.03 %
East YorkshireUp+33£41,167+37.22 %
Service Delivery EnglandService Delivery
England

Service Delivery
Top 30 Related IT Skills

For the 6 months to 24 July 2008, IT jobs across the Yorkshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1195 (53.13 %)ITIL
288 (23.98 %)SLA
366 (17.98 %)Finance
452 (14.17 %)Service Management
547 (12.81 %)Microsoft
645 (12.26 %)Problem Management
743 (11.72 %)Windows
842 (11.44 %)Project Management
935 (9.537 %)UNIX
935 (9.537 %)MS Excel
1033 (8.992 %)PRINCE2
1132 (8.719 %)ITIL Certification
1226 (7.084 %)Java
1325 (6.812 %)LAN
1424 (6.540 %)WAN
1424 (6.540 %)MS Visio
1522 (5.995 %)Sun
1522 (5.995 %)Health
1522 (5.995 %)Pensions
1621 (5.722 %)Time Management
1718 (4.905 %)Cisco
1817 (4.632 %)Change Management
1916 (4.360 %)Retail
1916 (4.360 %)Incident Management
1916 (4.360 %)Linux
1916 (4.360 %)Windows 2000
1916 (4.360 %).NET
1916 (4.360 %)SQL Server
1916 (4.360 %)Microsoft Certification
1916 (4.360 %)Six Sigma

Service Delivery
Top Related IT Skills by Category

For the 6 months to 24 July 2008, IT jobs across the Yorkshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Yorkshire IT Job Market, Application DevelopmentApplication Development
116 (4.360 %).NET
211 (2.997 %)ASP.NET
37 (1.907 %)SOAP
46 (1.635 %)XML
46 (1.635 %)Application Packaging
55 (1.362 %)COM+
55 (1.362 %)CSS
55 (1.362 %)AJAX
55 (1.362 %)XSLT
55 (1.362 %)XHTML
55 (1.362 %)ASP
64 (1.090 %).NET Framework
72 (0.545 %)Middleware
72 (0.545 %)HTML
72 (0.545 %)J2EE
81 (0.272 %)EDI
81 (0.272 %)WebSphere
Yorkshire IT Job Market, Application PlatformsApplication Platforms
17 (1.907 %)Exchange Server 2003
26 (1.635 %)Apache
26 (1.635 %)MS Exchange
26 (1.635 %)Exchange Server 2000
32 (0.545 %)Oracle Workflow
32 (0.545 %)JBoss
32 (0.545 %)Exchange Server 2007
41 (0.272 %)Lotus Notes
41 (0.272 %)SharePoint
41 (0.272 %)IIS
Yorkshire IT Job Market, ApplicationsApplications
135 (9.537 %)MS Excel
224 (6.540 %)MS Visio
314 (3.815 %)MS PowerPoint
49 (2.452 %)MS Office
52 (0.545 %)MS Project
Yorkshire IT Job Market, Business ApplicationsBusiness Applications
12 (0.545 %)SAP Payroll
Yorkshire IT Job Market, Communications & NetworkingCommunications & Networking
125 (6.812 %)LAN
224 (6.540 %)WAN
38 (2.180 %)TCP/IP
47 (1.907 %)VoIP
55 (1.362 %)DNS
64 (1.090 %)Firewall
64 (1.090 %)Wireless
73 (0.817 %)ATM
82 (0.545 %)CTI
82 (0.545 %)Internet
82 (0.545 %)VPN
82 (0.545 %)Cisco IOS
91 (0.272 %)Cisco PIX
91 (0.272 %)LDAP
91 (0.272 %)PBX
Yorkshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
116 (4.360 %)SQL Server
22 (0.545 %)MySQL
22 (0.545 %)SQL Server 2005
31 (0.272 %)OLAP
31 (0.272 %)SQL Server 2000
31 (0.272 %)GIS
31 (0.272 %)SQL Server Reporting Services
Yorkshire IT Job Market, Development ApplicationsDevelopment Applications
12 (0.545 %)MSI
12 (0.545 %)Subversion
21 (0.272 %)Visual Studio
Yorkshire IT Job Market, GeneralGeneral
166 (17.98 %)Finance
222 (5.995 %)Health
222 (5.995 %)Pensions
316 (4.360 %)Retail
413 (3.542 %)Telecoms
511 (2.997 %)Banking
66 (1.635 %)Education
75 (1.362 %)Government
83 (0.817 %)Legal
92 (0.545 %)Telemarketing
92 (0.545 %)Local Government
101 (0.272 %)Insurance
101 (0.272 %)Manufacturing
101 (0.272 %)Law
Yorkshire IT Job Market, Job TitlesJob Titles
1139 (37.87 %)Service Manager
2109 (29.70 %)Delivery Manager
3108 (29.43 %)Services Delivery Manager
442 (11.44 %)Analyst
525 (6.812 %)IT Manager
621 (5.722 %)Service Analyst
718 (4.905 %)Project Manager
718 (4.905 %)Services Delivery Analyst
814 (3.815 %)IT Services Manager
913 (3.542 %)Head Of IT
913 (3.542 %)Support Engineer
1012 (3.270 %)Coordinator
1012 (3.270 %)IT Services Delivery Manager
1012 (3.270 %)Sun Engineer
1111 (2.997 %)Operations Manager
1111 (2.997 %)Team Leader
1210 (2.725 %)UNIX Engineer
139 (2.452 %)Support Analyst
148 (2.180 %)Consultant
148 (2.180 %)Systems Manager
Yorkshire IT Job Market, MiscellaneousMiscellaneous
112 (3.270 %)Client/Server
112 (3.270 %)EPoS
112 (3.270 %)Mainframe
27 (1.907 %)Statistics
36 (1.635 %)Management Information System
44 (1.090 %)EFT
53 (0.817 %)E-Learning
53 (0.817 %)IVR
62 (0.545 %)Clustering
62 (0.545 %)CMDB
71 (0.272 %)PDA
71 (0.272 %)NHS
71 (0.272 %)Blackberry
Yorkshire IT Job Market, Operating SystemsOperating Systems
143 (11.72 %)Windows
235 (9.537 %)UNIX
316 (4.360 %)Linux
316 (4.360 %)Windows 2000
414 (3.815 %)Solaris
56 (1.635 %)Windows XP
62 (0.545 %)Windows NT
62 (0.545 %)AIX
62 (0.545 %)MVS
71 (0.272 %)Mac OS X
Yorkshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
1195 (53.13 %)ITIL
252 (14.17 %)Service Management
345 (12.26 %)Problem Management
442 (11.44 %)Project Management
533 (8.992 %)PRINCE2
621 (5.722 %)Time Management
717 (4.632 %)Change Management
816 (4.360 %)Six Sigma
816 (4.360 %)Incident Management
915 (4.087 %)Data Analysis
915 (4.087 %)Performance Management
1013 (3.542 %)Configuration Management
1112 (3.270 %)Information Security
1210 (2.725 %)Asset Management
1210 (2.725 %)CRM
139 (2.452 %)ITSM
139 (2.452 %)Logistics
148 (2.180 %)Business Continuity
148 (2.180 %)Disaster Recovery
157 (1.907 %)Programme Management
Yorkshire IT Job Market, Programming LanguagesProgramming Languages
126 (7.084 %)Java
212 (3.270 %)VB
38 (2.180 %)C#
38 (2.180 %)VB6
46 (1.635 %)SQL
55 (1.362 %)C++
55 (1.362 %)JavaScript
63 (0.817 %)C
63 (0.817 %)Shell Script
72 (0.545 %)Korn
81 (0.272 %)Perl
Yorkshire IT Job Market, QualificationsQualifications
132 (8.719 %)ITIL Certification
216 (4.360 %)Microsoft Certification
313 (3.542 %)Cisco Certification
313 (3.542 %)Degree
411 (2.997 %)CCNA
58 (2.180 %)MCSE
58 (2.180 %)CCNP
64 (1.090 %)ISEB
73 (0.817 %)MCP
73 (0.817 %)PRINCE2 Certification
73 (0.817 %)PRINCE2 Practitioner
82 (0.545 %)MCSA
82 (0.545 %)ISEB Practitioner
91 (0.272 %)HNC
91 (0.272 %)HND
91 (0.272 %)CCA
91 (0.272 %)Citrix Certification
91 (0.272 %)CCEA
91 (0.272 %)CCSA
91 (0.272 %)CCSE
Yorkshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
188 (23.98 %)SLA
25 (1.362 %)WAI
33 (0.817 %)QA
42 (0.545 %)TickIT
42 (0.545 %)EFQM
51 (0.272 %)ISO27001
Yorkshire IT Job Market, System SoftwareSystem Software
17 (1.907 %)Active Directory
23 (0.817 %)VMware Infrastructure
31 (0.272 %)Tivoli Workload Scheduler
Yorkshire IT Job Market, Systems ManagementSystems Management
19 (2.452 %)OpenView
19 (2.452 %)OVSD
26 (1.635 %)Systems Management Server (SMS)
31 (0.272 %)Tivoli
Yorkshire IT Job Market, VendorsVendors
147 (12.81 %)Microsoft
222 (5.995 %)Sun
318 (4.905 %)Cisco
414 (3.815 %)Oracle
510 (2.725 %)HP
67 (1.907 %)VMware
76 (1.635 %)Citrix
85 (1.362 %)Red Hat
94 (1.090 %)LANDesk
103 (0.817 %)Remedy
103 (0.817 %)Borland
112 (0.545 %)SAP
112 (0.545 %)CheckPoint
112 (0.545 %)IBM
121 (0.272 %)Sybase
121 (0.272 %)Avaya
121 (0.272 %)Nokia
121 (0.272 %)Lotus
121 (0.272 %)Apple
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