Service Delivery Jobs in Yorkshire
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Yorkshire region.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Services Delivery
Rank 69 57 114
Rank change year-on-year
-12 +57
Permanent jobs citing Service Delivery 200 205 94
As % of all permanent IT jobs located in Yorkshire 3.611% 3.931% 1.875%
As % of the Processes & Methodologies category 4.699% 5.260% 2.618%
Number of salaries quoted 137 122 69
Average salary £45,000 £40,000 £37,500
Average salary % change year-on-year
+12.50% +6.66%
90% offered a salary of more than £23,850 £22,650 £22,500
10% offered a salary of more than £60,500 £67,250 £65,000
UK excluding London average salary £45,000 £45,000 £45,000
All Processes & Methodologies
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category		 4256 3897 3591
As % of all permanent IT jobs located in Yorkshire 76.84% 74.73% 71.62%
Number of salaries quoted 3295 3190 3032
Average salary £37,500 £37,000 £35,000
Average salary % change year-on-year
+1.35% +5.71%
90% offered a salary of more than £26,000 £25,500 £25,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
England

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Yorkshire Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Yorkshire region.

Yorkshire Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the Yorkshire region over the 3 months to 17 May 2013.

Yorkshire Service Delivery Salary Histogram

Service Delivery
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Yorkshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
West Yorkshire -4 130 £40,000 -
North Yorkshire +5 41 £50,000 +33.33%
South Yorkshire -20 20 £47,500 +25.00%
East Yorkshire +1 9 £29,000 -24.67%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Yorkshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 156 (39.90%) ITIL
2 109 (27.88%) Finance
3 107 (27.37%) Service Management
4 85 (21.74%) SQL
5 68 (17.39%) SLA
6 59 (15.09%) Windows
7 49 (12.53%) Java
8 46 (11.76%) Project Management
8 46 (11.76%) Degree
9 45 (11.51%) MS Excel
10 43 (11.00%) Microsoft
11 42 (10.74%) SQL Server
11 42 (10.74%) Logistics
12 39 (9.974%) VMware
13 38 (9.719%) UNIX
14 37 (9.463%) ITIL Certification
15 35 (8.951%) TCP/IP
15 35 (8.951%) Oracle
15 35 (8.951%) Release Management
16 32 (8.184%) Linux
17 30 (7.673%) PRINCE2
17 30 (7.673%) E-Commerce
17 30 (7.673%) Stakeholder Management
18 29 (7.417%) Time Management
19 25 (6.394%) Telecoms
19 25 (6.394%) Change Management
19 25 (6.394%) .NET
19 25 (6.394%) IIS
19 25 (6.394%) Cisco
19 25 (6.394%) Windows Server 2008

Service Delivery
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Yorkshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 25 (6.394%) .NET
2 14 (3.581%) J2EE
3 12 (3.069%) HTML
4 10 (2.558%) JSP
4 10 (2.558%) Servlets
5 9 (2.302%) Web Services
5 9 (2.302%) XML
6 3 (0.767%) Java EE
7 2 (0.512%) CSS
7 2 (0.512%) Middleware
7 2 (0.512%) SOAP
8 1 (0.256%) STL
8 1 (0.256%) ASP
8 1 (0.256%) ASP.NET
8 1 (0.256%) ISPF
Application Platforms
1 25 (6.394%) IIS
2 12 (3.069%) SharePoint
3 9 (2.302%) MS Exchange
3 9 (2.302%) Exchange Server 2007
4 6 (1.535%) Exchange Server 2010
5 3 (0.767%) BizTalk Server
5 3 (0.767%) Blackberry Enterprise Server
5 3 (0.767%) Oracle Application Server
5 3 (0.767%) Exchange Server 2003
5 3 (0.767%) WebLogic
5 3 (0.767%) Apache
5 3 (0.767%) Lync
6 2 (0.512%) SAS
6 2 (0.512%) SharePoint Server
6 2 (0.512%) Oracle SOA Suite
6 2 (0.512%) Moodle
6 2 (0.512%) SharePoint 2010
7 1 (0.256%) Oracle Workflow
7 1 (0.256%) OpenEdge
7 1 (0.256%) Lotus Notes
Applications
1 45 (11.51%) MS Excel
2 23 (5.882%) MS Office
3 4 (1.023%) Spreadsheet
4 3 (0.767%) InfoPath
5 2 (0.512%) MS PowerPoint
5 2 (0.512%) Office 365
5 2 (0.512%) MS Visio
6 1 (0.256%) RoboHelp
6 1 (0.256%) MS Project
Business Applications
1 10 (2.558%) Oracle BPM
2 8 (2.046%) BASE24
2 8 (2.046%) Oracle EBS
3 7 (1.790%) Agresso
4 3 (0.767%) Oracle Retail
5 2 (0.512%) Dynamics CRM
5 2 (0.512%) SAP R/3
5 2 (0.512%) Oracle ERP
5 2 (0.512%) SAP ERP
6 1 (0.256%) SAP CRM
6 1 (0.256%) Dynamics AX
Communications & Networking
1 35 (8.951%) TCP/IP
2 24 (6.138%) Internet
3 21 (5.371%) DNS
4 16 (4.092%) WAN
4 16 (4.092%) LAN
5 14 (3.581%) ATM
6 13 (3.325%) Firewall
7 12 (3.069%) HTTP
8 11 (2.813%) FTP
9 9 (2.302%) SAN
9 9 (2.302%) Network Security
10 7 (1.790%) SSL
10 7 (1.790%) VoIP
11 6 (1.535%) VPN
11 6 (1.535%) RIP
11 6 (1.535%) MPLS
11 6 (1.535%) BGP
11 6 (1.535%) EIGRP
12 5 (1.279%) Wireless
12 5 (1.279%) Cisco IOS
Database & Business Intelligence
1 42 (10.74%) SQL Server
2 24 (6.138%) SQL Server 2005
3 23 (5.882%) SQL Server 2008
4 19 (4.859%) Oracle 11g
5 12 (3.069%) Oracle 10g
6 8 (2.046%) NonStop SQL
7 7 (1.790%) SQL Server Reporting Services
8 6 (1.535%) Oracle OWB
8 6 (1.535%) Oracle Reports
9 5 (1.279%) Data Warehouse
9 5 (1.279%) SQL Server 2012
10 3 (0.767%) MS Access
11 2 (0.512%) DTS
11 2 (0.512%) RDBMS
11 2 (0.512%) OLAP
11 2 (0.512%) Crystal Reports
11 2 (0.512%) SQL Server 2000
11 2 (0.512%) SAP BI
11 2 (0.512%) SQL Server Integration Services
12 1 (0.256%) SQL Server Analysis Services
Development Applications
1 8 (2.046%) Oracle Forms
1 8 (2.046%) NUnit
1 8 (2.046%) MSTest
2 3 (0.767%) ProC
3 2 (0.512%) Visual Studio
General
1 109 (27.88%) Finance
2 25 (6.394%) Telecoms
3 13 (3.325%) Military
3 13 (3.325%) Retail
3 13 (3.325%) Electronics
4 7 (1.790%) Banking
5 5 (1.279%) Aerospace
6 4 (1.023%) Back Office
6 4 (1.023%) Pharmaceutical
6 4 (1.023%) Billing
6 4 (1.023%) Marketing
7 2 (0.512%) Publishing
8 1 (0.256%) Local Government
8 1 (0.256%) Financial Institution
8 1 (0.256%) Law
8 1 (0.256%) Legal
8 1 (0.256%) Manufacturing
8 1 (0.256%) Advertising
Job Titles
1 70 (17.90%) Service Manager
2 61 (15.60%) Analyst
3 56 (14.32%) Delivery Manager
4 49 (12.53%) Services Delivery Manager
5 39 (9.974%) Release Manager
6 26 (6.650%) Project Manager
7 25 (6.394%) Support Analyst
8 20 (5.115%) Applications Support
8 20 (5.115%) Deployment Manager
9 18 (4.604%) Technical Manager
9 18 (4.604%) Applications Support Analyst
10 16 (4.092%) Architect
10 16 (4.092%) Developer
11 15 (3.836%) DBA
11 15 (3.836%) Infrastructure Manager
12 14 (3.581%) Oracle DBA
13 13 (3.325%) Service Analyst
14 12 (3.069%) Administrator
15 11 (2.813%) Technical Services Manager
15 11 (2.813%) Software Manager
Miscellaneous
1 23 (5.882%) Management Information System
2 16 (4.092%) Computer Science
3 15 (3.836%) Enterprise Software
4 10 (2.558%) Mainframe
5 9 (2.302%) Video on Demand
5 9 (2.302%) Digital Media
6 5 (1.279%) Chip and PIN
6 5 (1.279%) NHS
7 4 (1.023%) Replication
7 4 (1.023%) Statistics
8 3 (0.767%) N-Tier
9 2 (0.512%) Thin Client
9 2 (0.512%) Blackberry
9 2 (0.512%) SecurID
9 2 (0.512%) Fat Client
9 2 (0.512%) iPad
10 1 (0.256%) SaaS
10 1 (0.256%) IaaS
10 1 (0.256%) Cloud Computing
10 1 (0.256%) CMDB
Operating Systems
1 59 (15.09%) Windows
2 38 (9.719%) UNIX
3 32 (8.184%) Linux
4 25 (6.394%) Windows Server 2008
5 16 (4.092%) Windows Server 2003
6 14 (3.581%) Windows XP
7 11 (2.813%) Red Hat Enterprise Linux
7 11 (2.813%) Windows 7
8 8 (2.046%) Windows Vista
8 8 (2.046%) AIX
9 5 (1.279%) Windows Server 2012
10 3 (0.767%) Mac OS X
11 2 (0.512%) zOS
11 2 (0.512%) Debian
12 1 (0.256%) Solaris
12 1 (0.256%) Windows 2000
12 1 (0.256%) Windows NT
Processes & Methodologies
1 156 (39.90%) ITIL
2 107 (27.37%) Service Management
3 46 (11.76%) Project Management
4 42 (10.74%) Logistics
5 35 (8.951%) Release Management
6 30 (7.673%) Stakeholder Management
6 30 (7.673%) PRINCE2
6 30 (7.673%) E-Commerce
7 29 (7.417%) Time Management
8 25 (6.394%) Change Management
9 21 (5.371%) Agile Software Development
10 19 (4.859%) SOA
11 18 (4.604%) OO
11 18 (4.604%) Continuous Improvement
12 17 (4.348%) Business Intelligence
13 16 (4.092%) CRM
13 16 (4.092%) Capacity Planning
14 15 (3.836%) ITSM
14 15 (3.836%) Problem Management
15 13 (3.325%) Supplier Management
Programming Languages
1 85 (21.74%) SQL
2 49 (12.53%) Java
3 22 (5.627%) C#
4 17 (4.348%) C++
4 17 (4.348%) PL/SQL
5 12 (3.069%) JavaScript
6 8 (2.046%) COBOL
7 6 (1.535%) PowerShell
8 5 (1.279%) VB
9 4 (1.023%) C
10 3 (0.767%) Python
10 3 (0.767%) Shell Script
11 2 (0.512%) VBA
11 2 (0.512%) PHP
11 2 (0.512%) T-SQL
12 1 (0.256%) Perl
12 1 (0.256%) REXX
12 1 (0.256%) JCL
Qualifications
1 46 (11.76%) Degree
2 37 (9.463%) ITIL Certification
3 16 (4.092%) Security Cleared
4 13 (3.325%) SC Cleared
5 9 (2.302%) Cisco Certification
6 8 (2.046%) Microsoft Certification
7 7 (1.790%) MCITP
8 6 (1.535%) PRINCE2 Certification
8 6 (1.535%) MCSE
8 6 (1.535%) CCNP
9 5 (1.279%) CISSP
10 4 (1.023%) NCDA
10 4 (1.023%) SSCP
10 4 (1.023%) CCA
10 4 (1.023%) Citrix Certification
11 3 (0.767%) CISM
11 3 (0.767%) GCIA
11 3 (0.767%) GCIH
11 3 (0.767%) GCFA
11 3 (0.767%) GCED
Quality Assurance & Compliance
1 68 (17.39%) SLA
2 6 (1.535%) ISO 9001
3 5 (1.279%) ISO/IEC 27001
3 5 (1.279%) QA
4 2 (0.512%) Sarbanes-Oxley
5 1 (0.256%) ISO 9000
5 1 (0.256%) COBIT
System Software
1 21 (5.371%) VMware Infrastructure
2 18 (4.604%) Active Directory
3 11 (2.813%) vSphere
4 8 (2.046%) XenApp
5 7 (1.790%) VMware ESXi
6 6 (1.535%) Oracle RAC
6 6 (1.535%) Oracle RMAN
7 2 (0.512%) Terminal Services
8 1 (0.256%) Tivoli Workload Scheduler
8 1 (0.256%) VMware ESX
8 1 (0.256%) Nmap
Systems Management
1 8 (2.046%) Backup Exec
2 6 (1.535%) Data Guard
3 5 (1.279%) Tivoli Storage Manager
4 3 (0.767%) OpenView
4 3 (0.767%) SCCM
4 3 (0.767%) SCOM
5 2 (0.512%) Legato
5 2 (0.512%) NetBackup
5 2 (0.512%) SolarWinds Orion
5 2 (0.512%) Cisco CUCM
5 2 (0.512%) Symantec Enterprise Vault
6 1 (0.256%) Puppet
6 1 (0.256%) Tivoli
6 1 (0.256%) Nessus
6 1 (0.256%) CA Endevor
Vendors
1 43 (11.00%) Microsoft
2 39 (9.974%) VMware
3 35 (8.951%) Oracle
4 25 (6.394%) Cisco
5 20 (5.115%) HP
6 13 (3.325%) Red Hat
7 11 (2.813%) Juniper
8 8 (2.046%) Citrix
9 7 (1.790%) NetApp
10 5 (1.279%) CommVault
10 5 (1.279%) Dell
10 5 (1.279%) SAP
10 5 (1.279%) IronPort
10 5 (1.279%) Blue Coat
10 5 (1.279%) Websense
10 5 (1.279%) CheckPoint
11 4 (1.023%) Fujitsu
11 4 (1.023%) Apple
11 4 (1.023%) ProCurve
12 3 (0.767%) IBM
Service Delivery Manager (IT Service Delivery / ITIL)
Leeds, West Yorkshire, Bradford, Halifax,...
Due to continued growth our financial services client is now looking for an experienced Service Delivery Manager to work within their Service Management team.This team manages the...
Networx Recruitment
Salary: £43,000 - £48,000 + Excellent Benefits
Posted: 7 May 2013
Senior Customer Services Manager
North Yorkshire
The Senior CSM will work closely with the Head of Customer Service Management, Service Delivery Management team, and Account Directors to ensure customer management requirements and planned improvements...
DP Connect Ltd
Salary: £45000 - £48000 per annum + Bonus, Pension, Helathcare
Posted: 26 April 2013
Senior Linux Systems Administrator
Leeds, West Yorkshire
Our client, a market leading organisation based in Leeds, is looking for Senior Linux Systems Administrator to manage and maintain servers within the company’s data centres.You...
Hotfoot Resourcing.
Salary: Unspecified
Posted: 13 May 2013
IT Operations / Platform Manager - York
York, Yorkshire
However, the following technologies and competencies would be an advantage: ~ Understanding of TCP/IP based Network products such as VPN, MPLS,VPLS. ~ Understanding of ITIL, ISO 20000 and...
Computer Futures
Salary: £50000 - £60000 per annum
Posted: 15 May 2013
Software Deployment Manager
Bradford, West Yorkshire
Key functions of the role include service delivery, delivery of strategic objectives, compliance, stakeholder management and team management... Also required are experience of ITIL, Release Management and working...
Spring Technology
Salary: Plus Full Benefits Package
Posted: 13 May 2013
Server Operations Manager
Leeds, West Yorkshire
Strong practical experience in administration of UNIX and Windows operating systems - OS security hardening concepts and practices - Understanding of standard network services including TCP/IP, HTTP, FTP and...
William Hill
Salary: Competitive
Posted: 24 April 2013
Head of IT Service Desk /Support
Leeds, West Yorkshire
The Head of IT Service Desk/ Support is a key position for the company and requires a person with management skills and experience of IT Service Delivery. The...
Boston Capel
Salary: Depending on experience
Posted: 18 May 2013
ICT Network Support Analyst
Leeds, West Yorkshire
The Trust is looking for the basic requirements to be met by candidates wishing to apply; a minimum of 2-3 years experience of working in a large...
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £26000.00 per annum + Benefits
Posted: 14 May 2013
ICT Network Support Analyst
Leeds, Yorkshire
Using their existing knowledge of LAN/WAN communications the new recruit would be responsible for ensuring the numerous clinical and administrative applications are able to function efficiently and...
Hays Specialist Recruitment
Salary: £22000.00 - £26000.00 per annum + Benefits
Posted: 15 May 2013
ICT Network Support Analyst
East Riding of Yorkshire
Using their existing knowledge of LAN/WAN communications the ICT Network support analyst would be responsible for ensuring the numerous clinical and administrative applications are able to function...
Sand Resources
Salary: £20000 - £25000 per annum + Benefits
Posted: 15 May 2013
Release and Deployment Manager
Leeds, West Yorkshire
Your primary responsibility is to: Work closely with Clients, Project teams, Account Managers, Quality and Development to manage and deliver change to clients and ensuring high levels of...
The Bridge Ltd
Salary: £excellent + bonus + benefits
Posted: 17 May 2013
Software Configuration Manager
Leeds, West Yorkshire
Your primary responsibility is to: Work closely with Clients, Project teams, Account Managers, Quality and Development to manage and deliver change to clients and ensuring high levels of...
The Bridge Ltd
Salary: £excellent + bonus + benefits
Posted: 17 May 2013
Systems Engineer(Environments)
Leeds, Yorkshire
This position will involve the following responsibilities: The role will suit someone with strong Linux (RH) admin skills and a development background. The role will involve working collaboratively...
Hays Specialist Recruitment
Salary: £1 per annum + Negotiable+Company Benefits
Posted: 8 May 2013
Oracle DBA
West Yorkshire
You will have experience of installations, upgrades and support experience of Oracle 10g/11g on UNIX and have exposure to large scale mission critical systems, have good database...
Salary: £38000 per annum + excellent benefits
Posted: 4 May 2013
Software specialist
Bradford, Yorkshire
I am currently looking for a Oracle Software specialist to work on a permanent basis for a large financial organisation in Bradford.The Role: The ideal candidate will...
Hays Specialist Recruitment
Salary: £30000.00 - £34000.00 per annum
Posted: 30 April 2013
Senior Network Specialist - Harrogate
Harrogate, North Yorkshire
Cisco accreditations (CCNP level or higher) or equivalent industry experience is a must... Must have a strong practical knowledge of the following routing protocols - RIP, OSPF, EIGRP, BGP,...
Kelway Ltd
Salary: From £57,000 to £57,000 per annum
Posted: 14 May 2013
IT Manager
South Yorkshire
IT Manager - South Yorkshire - £40k plus car allowance and benefits!Leading premium service provider within its sector urgently requires an IT Manager to work in fantastic surroundings with...
Salary: £40000 per annum + car allowance
Posted: 9 May 2013
ICT Procurement Manager - Perm/Hull
Kingston Upon Hull, Yorkshire
The post holder will be based at the Hull Campus and will be part of the ICTD (Information & Communication Technology Department) Procurement and Finance team.Mandatory Requirements: Extensive...
Harvey Nash plc
Salary: £38140 - £49689 per annum
Posted: 10 May 2013
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Last Updated Friday 17 May 2013
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