The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North Yorkshire region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 79 51 75
Rank change year-on-year
-28 +24
Permanent jobs requiring a Service Desk Analyst 13 32 18
As % of all permanent IT jobs located in North Yorkshire 1.25% 3.74% 1.82%
As % of the Job Titles category 1.28% 3.94% 1.86%
Number of salaries quoted 13 31 16
Average salary £17,000 £23,000 £17,000
Average salary % change year-on-year
-26.08% +35.29%
90% offered a salary of more than £16,100 £16,500 £13,500
10% offered a salary of more than £33,300 £28,000 £17,792
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Job Titles Category
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
1018 812 967
As % of all permanent IT jobs located in North Yorkshire 98.07% 94.86% 97.87%
Number of salaries quoted 842 601 783
Average salary £37,500 £33,500 £32,500
Average salary % change year-on-year
+11.94% +3.07%
90% offered a salary of more than £24,000 £20,500 £23,500
10% offered a salary of more than £50,000 £50,000 £48,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
Yorkshire

Service Desk Analyst
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the North Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in North Yorkshire

Service Desk Analyst
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the North Yorkshire region.

Service Desk Analyst Salary Trend in North Yorkshire

Service Desk Analyst
Salary Histogram in North Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the North Yorkshire region over the 3 months to 28 July 2014.

Service Desk Analyst Salary Histogram in North Yorkshire

Service Desk Analyst
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the North Yorkshire region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
York -17 6 £17,000 -38.73%
Harrogate -22 2 £35,000 +94.44% 1
Selby - 2 £16,500 -
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 28 July 2014, IT jobs across the North Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 11 (68.75%) ITIL
2 8 (50.00%) Windows
3 6 (37.50%) Active Directory
4 5 (31.25%) Microsoft
4 5 (31.25%) SQL Server
5 4 (25.00%) MS Exchange
6 3 (18.75%) MS Excel
6 3 (18.75%) MS Office
6 3 (18.75%) Microsoft Certification
6 3 (18.75%) Management Information System
6 3 (18.75%) VMware
6 3 (18.75%) Incident Management
6 3 (18.75%) VMware Infrastructure
7 2 (12.50%) Windows Server 2012
7 2 (12.50%) Spreadsheet
7 2 (12.50%) Windows Server 2008
7 2 (12.50%) Veeam
7 2 (12.50%) Statistics
7 2 (12.50%) Microsoft Virtual Server
7 2 (12.50%) Problem Management
7 2 (12.50%) Backup Exec
7 2 (12.50%) Finance
7 2 (12.50%) Symantec
7 2 (12.50%) Replication
7 2 (12.50%) SLA
7 2 (12.50%) WAN
7 2 (12.50%) LAN
7 2 (12.50%) MCSE
8 1 (6.25%) MCSA
8 1 (6.25%) VoIP

Service Desk Analyst
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 28 July 2014, IT jobs across the North Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (25.00%) MS Exchange
2 1 (6.25%) SharePoint
2 1 (6.25%) Exchange Server 2007
2 1 (6.25%) Lync
2 1 (6.25%) Exchange Server 2010
Applications
1 3 (18.75%) MS Excel
1 3 (18.75%) MS Office
2 2 (12.50%) Spreadsheet
Communications & Networking
1 2 (12.50%) WAN
1 2 (12.50%) LAN
2 1 (6.25%) VoIP
2 1 (6.25%) HTTP
2 1 (6.25%) TCP/IP
2 1 (6.25%) SAN
2 1 (6.25%) Internet
2 1 (6.25%) Firewall
2 1 (6.25%) Unified Communications
Database & Business Intelligence
1 5 (31.25%) SQL Server
2 1 (6.25%) MySQL
2 1 (6.25%) SQLite
Development Applications
1 1 (6.25%) Subversion
1 1 (6.25%) Git (software)
General
1 2 (12.50%) Finance
2 1 (6.25%) Legal
Libraries, Frameworks & Software Standards
1 1 (6.25%) ASP.NET
1 1 (6.25%) CSS
1 1 (6.25%) SOAP
1 1 (6.25%) Web Services
1 1 (6.25%) XML
1 1 (6.25%) HTML
1 1 (6.25%) .NET
1 1 (6.25%) Ajax
1 1 (6.25%) jQuery
1 1 (6.25%) JSON
1 1 (6.25%) HTML5
1 1 (6.25%) REST
Miscellaneous
1 3 (18.75%) Management Information System
2 2 (12.50%) Statistics
2 2 (12.50%) Replication
Operating Systems
1 8 (50.00%) Windows
2 2 (12.50%) Windows Server 2012
2 2 (12.50%) Windows Server 2008
3 1 (6.25%) Windows XP
3 1 (6.25%) Windows 7
Processes & Methodologies
1 11 (68.75%) ITIL
2 3 (18.75%) Incident Management
3 2 (12.50%) Problem Management
4 1 (6.25%) Business Continuity
4 1 (6.25%) Operations Management
4 1 (6.25%) Change Control
Programming Languages
1 1 (6.25%) C#
1 1 (6.25%) JavaScript
1 1 (6.25%) PHP
1 1 (6.25%) SQL
1 1 (6.25%) PowerShell
Qualifications
1 3 (18.75%) Microsoft Certification
2 2 (12.50%) MCSE
3 1 (6.25%) MCSA
3 1 (6.25%) ITIL Certification
3 1 (6.25%) Degree
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 6 (37.50%) Active Directory
2 3 (18.75%) VMware Infrastructure
3 2 (12.50%) Microsoft Virtual Server
4 1 (6.25%) UAG
Systems Management
1 2 (12.50%) Backup Exec
Vendors
1 5 (31.25%) Microsoft
2 3 (18.75%) VMware
3 2 (12.50%) Veeam
3 2 (12.50%) Symantec
4 1 (6.25%) Dell
4 1 (6.25%) Citrix
Harrogate, North Yorkshire
CoreCom Consulting
Salary: £30000 - £40000 per annum
Posted: 4 days ago