The statistics below represent IT jobs advertised across the North Yorkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 52 72 81
Rank change year-on-year
+20 +9
Permanent jobs requiring a Service Desk Analyst 28 13 13
As % of all permanent IT jobs located in North Yorkshire 3.50% 1.45% 1.21%
As % of the Job Titles category 3.55% 1.47% 1.23%
Number of salaries quoted 14 6 13
Median salary £18,500 £22,500 £17,000
Median salary % change year-on-year
-17.77% +32.35%
90% offered a salary of more than £16,000 £22,500 £16,200
10% offered a salary of more than £22,000 £24,000 £35,000
UK excluding London median salary £22,500 £21,500 £21,500
% change year-on-year
+4.65% -
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
789 886 1058
As % of all permanent IT jobs located in North Yorkshire 98.75% 98.88% 98.42%
Number of salaries quoted 570 817 935
Median salary £39,000 £37,500 £37,000
Median salary % change year-on-year
+4.00% +1.35%
90% offered a salary of more than £22,000 £22,500 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Desk Analyst
Jobs Demand Trend in North Yorkshire

The demand trend of job ads across the North Yorkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in North Yorkshire

Service Desk Analyst
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the North Yorkshire region.

Service Desk Analyst Salary Trend in North Yorkshire

Service Desk Analyst
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the North Yorkshire region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate +29 11 £16,000 -28.88% 1
Selby - 10 £22,000 - 1
Ripon -3 3 £22,000 -5.37%
York +2 2 £28,000 - 1
Middlesbrough - 1 £17,000 -
Service Desk Analyst
Yorkshire

Service Desk Analyst Skill Set
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 26 September 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North Yorkshire region featuring Service Desk Analyst in the job title.

1 28 (68.29%) ITIL
2 17 (41.46%) Windows
3 16 (39.02%) Active Directory
4 10 (24.39%) Incident Management
5 8 (19.51%) SLA
5 8 (19.51%) MS Office
5 8 (19.51%) Microsoft
6 7 (17.07%) People Management
7 6 (14.63%) Windows 7
7 6 (14.63%) Office 365
8 5 (12.20%) SCCM
9 4 (9.76%) ITIL Certification
9 4 (9.76%) SQL Server
9 4 (9.76%) Change Control
9 4 (9.76%) Windows 8
9 4 (9.76%) Infrastructure Monitoring
9 4 (9.76%) Analytical Skills
10 3 (7.32%) MS PowerPoint
10 3 (7.32%) Operations Management
10 3 (7.32%) MS Excel
10 3 (7.32%) Service Management
10 3 (7.32%) Finance
11 2 (4.88%) Retail
11 2 (4.88%) Android
11 2 (4.88%) ITIL Foundation Certificate
12 1 (2.44%) Windows Server
12 1 (2.44%) Time Management
12 1 (2.44%) PCI DSS
12 1 (2.44%) Knowledge Management
12 1 (2.44%) ISO/IEC 27001

Service Desk Analyst Skill Set
Top Related IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 8 (19.51%) MS Office
2 3 (7.32%) MS Excel
2 3 (7.32%) MS PowerPoint
Cloud Services
1 6 (14.63%) Office 365
Communications & Networking
1 1 (2.44%) Broadband
1 1 (2.44%) Internet
1 1 (2.44%) Intranet
1 1 (2.44%) VoIP
Database & Business Intelligence
1 4 (9.76%) SQL Server
General
1 3 (7.32%) Finance
2 2 (4.88%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.44%) CSS
1 1 (2.44%) HTML
Miscellaneous
1 4 (9.76%) Analytical Skills
2 1 (2.44%) Management Information System
Operating Systems
1 17 (41.46%) Windows
2 6 (14.63%) Windows 7
3 4 (9.76%) Windows 8
4 2 (4.88%) Android
5 1 (2.44%) Windows Server
Processes & Methodologies
1 28 (68.29%) ITIL
2 10 (24.39%) Incident Management
3 7 (17.07%) People Management
4 4 (9.76%) Change Control
4 4 (9.76%) Infrastructure Monitoring
5 3 (7.32%) Operations Management
5 3 (7.32%) Service Management
6 1 (2.44%) E-Commerce
6 1 (2.44%) Knowledge Management
6 1 (2.44%) Process Management
6 1 (2.44%) Time Management
6 1 (2.44%) User Acceptance Testing
Qualifications
1 4 (9.76%) ITIL Certification
2 2 (4.88%) ITIL Foundation Certificate
3 1 (2.44%) MCSE
3 1 (2.44%) Microsoft Certification
Quality Assurance & Compliance
1 8 (19.51%) SLA
2 1 (2.44%) ISO/IEC 27001
2 1 (2.44%) PCI DSS
System Software
1 16 (39.02%) Active Directory
Systems Management
1 5 (12.20%) SCCM
Vendors
1 8 (19.51%) Microsoft
2 1 (2.44%) Cisco
2 1 (2.44%) LANDesk
North Yorkshire
EasyWebRecruitment.com
Salary: £20k per annum
Posted: 14 hours ago
Harrogate, North Yorkshire
SPS Resourcing
Salary: From £18,000 to £24,000 per annum including Excellent Bonus & Benefits
Posted: 19 hours ago
Selby, North Yorkshire
Inter-vention UK
Salary: From £18,000 to £22,000 per annum plus bonus
Posted: 4 days ago
York, North Yorkshire
Ioko
Posted: 6 days ago