The statistics below represent IT jobs advertised across the North Yorkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 48 80 79
Rank change year-on-year
+32 -1
Permanent jobs requiring a Service Desk Analyst 25 18 13
As % of all permanent IT jobs located in North Yorkshire 3.67% 1.86% 1.26%
As % of the Job Titles category 3.71% 1.88% 1.26%
Number of salaries quoted 15 17 13
Median salary £17,500 £22,500 £17,000
Median salary % change year-on-year
-22.22% +32.35%
90% offered a salary of more than £16,000 £17,000 £16,100
10% offered a salary of more than £22,000 £25,000 £33,300
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
674 958 1028
As % of all permanent IT jobs located in North Yorkshire 98.83% 98.97% 99.32%
Number of salaries quoted 547 884 842
Median salary £37,500 £40,000 £38,500
Median salary % change year-on-year
-6.25% +3.89%
90% offered a salary of more than £22,000 £25,000 £24,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in North Yorkshire

The demand trend of job ads across the North Yorkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in North Yorkshire

Service Desk Analyst
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the North Yorkshire region.

Service Desk Analyst Salary Trend in North Yorkshire

Service Desk Analyst
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the North Yorkshire region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate +47 16 £16,500 -26.66%
Selby -1 3 £22,000 -12.00% 2
Ripon -4 3 £22,000 +29.41% 1
York +9 1 £28,000 +55.55%
Service Desk Analyst
Yorkshire

Service Desk Analyst Skill Set
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 29 July 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North Yorkshire region featuring Service Desk Analyst in the job title.

1 27 (67.50%) ITIL
2 18 (45.00%) Active Directory
3 16 (40.00%) Windows
4 13 (32.50%) MS Office
5 11 (27.50%) Microsoft
6 10 (25.00%) MS Excel
6 10 (25.00%) Windows 7
6 10 (25.00%) Incident Management
7 9 (22.50%) MS PowerPoint
8 8 (20.00%) SLA
9 6 (15.00%) People Management
9 6 (15.00%) Windows 8
9 6 (15.00%) ITIL Certification
10 5 (12.50%) Windows Server
10 5 (12.50%) Service Management
11 4 (10.00%) Internet
11 4 (10.00%) SQL Server
11 4 (10.00%) Change Control
11 4 (10.00%) Infrastructure Monitoring
11 4 (10.00%) SCCM
12 3 (7.50%) Retail
12 3 (7.50%) Windows Server 2012
12 3 (7.50%) VoIP
12 3 (7.50%) Windows Server 2003
12 3 (7.50%) Process Management
13 2 (5.00%) Change Management
13 2 (5.00%) Citrix
13 2 (5.00%) Microsoft Certification
13 2 (5.00%) Remedy
13 2 (5.00%) MS Visio

Service Desk Analyst Skill Set
Top Related IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.50%) MS Exchange
Applications
1 13 (32.50%) MS Office
2 10 (25.00%) MS Excel
3 9 (22.50%) MS PowerPoint
4 2 (5.00%) MS Visio
Cloud Services
1 2 (5.00%) Office 365
Communications & Networking
1 4 (10.00%) Internet
2 3 (7.50%) VoIP
3 1 (2.50%) Broadband
3 1 (2.50%) Intranet
Database & Business Intelligence
1 4 (10.00%) SQL Server
General
1 3 (7.50%) Retail
2 2 (5.00%) Finance
Libraries, Frameworks & Software Standards
1 1 (2.50%) CSS
1 1 (2.50%) HTML
Miscellaneous
1 1 (2.50%) Analytical Skills
1 1 (2.50%) Management Information System
Operating Systems
1 16 (40.00%) Windows
2 10 (25.00%) Windows 7
3 6 (15.00%) Windows 8
4 5 (12.50%) Windows Server
5 3 (7.50%) Windows Server 2003
5 3 (7.50%) Windows Server 2012
6 2 (5.00%) Android
Processes & Methodologies
1 27 (67.50%) ITIL
2 10 (25.00%) Incident Management
3 6 (15.00%) People Management
4 5 (12.50%) Service Management
5 4 (10.00%) Change Control
5 4 (10.00%) Infrastructure Monitoring
6 3 (7.50%) Process Management
7 2 (5.00%) Change Management
7 2 (5.00%) Mobile Device Management
7 2 (5.00%) Operations Management
7 2 (5.00%) Time Management
8 1 (2.50%) E-Commerce
8 1 (2.50%) Knowledge Management
8 1 (2.50%) User Acceptance Testing
Qualifications
1 6 (15.00%) ITIL Certification
2 2 (5.00%) ITIL Foundation Certificate
2 2 (5.00%) MCSE
2 2 (5.00%) Microsoft Certification
3 1 (2.50%) Degree
Quality Assurance & Compliance
1 8 (20.00%) SLA
2 1 (2.50%) ISO/IEC 27001
2 1 (2.50%) PCI DSS
System Software
1 18 (45.00%) Active Directory
Systems Management
1 4 (10.00%) SCCM
Vendors
1 11 (27.50%) Microsoft
2 2 (5.00%) Citrix
2 2 (5.00%) Remedy
3 1 (2.50%) Cisco
Ripon, North Yorkshire
Global Technology Solutions Ltd
Salary: £20000 - £24000 per annum
Posted: 6 hours ago
Selby, North Yorkshire
The Bridge Ltd
Posted: 3 days ago
Selby, North Yorkshire
The Bridge Ltd
Posted: 3 days ago