The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 86 90 84
Rank change year-on-year
+4 -6
Permanent jobs requiring a Service Desk Analyst 1 6 8
As % of all permanent IT jobs located in North Yorkshire 0.093% 0.62% 0.85%
As % of the Job Titles category 0.096% 0.65% 0.88%
Number of salaries quoted 1 6 1
Average salary £17,000 £26,000 £17,500
Average salary % change year-on-year
-34.61% +48.57%
UK excluding London average salary £21,500 £21,500 £21,000
% change year-on-year
- +2.38%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
1041 921 904
As % of all permanent IT jobs located in North Yorkshire 96.57% 95.84% 95.86%
Number of salaries quoted 893 717 688
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £27,500 £25,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the North Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in North Yorkshire

Service Desk Analyst
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the North Yorkshire region.

Service Desk Analyst Salary Trend in North Yorkshire

Service Desk Analyst
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the North Yorkshire region over the 3 months to 29 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate - 1 £17,000 -
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 29 December 2014, IT jobs across the North Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 10 (76.92%) ITIL
2 7 (53.85%) Microsoft
3 4 (30.77%) Active Directory
3 4 (30.77%) Windows
3 4 (30.77%) SQL Server
3 4 (30.77%) VMware
3 4 (30.77%) VMware Infrastructure
4 3 (23.08%) Windows Server 2008
4 3 (23.08%) Windows Server 2012
4 3 (23.08%) Incident Management
4 3 (23.08%) MS Exchange
5 2 (15.38%) MCSE
5 2 (15.38%) LAN
5 2 (15.38%) WAN
5 2 (15.38%) Microsoft Certification
5 2 (15.38%) Statistics
5 2 (15.38%) Backup Exec
5 2 (15.38%) Service Management
5 2 (15.38%) Management Information System
5 2 (15.38%) Finance
5 2 (15.38%) SLA
5 2 (15.38%) Symantec
5 2 (15.38%) Replication
5 2 (15.38%) Spreadsheet
5 2 (15.38%) Microsoft Virtual Server
5 2 (15.38%) Veeam
6 1 (7.69%) Windows 7
6 1 (7.69%) UAG
6 1 (7.69%) Lync
6 1 (7.69%) Unified Communications

Service Desk Analyst
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 29 December 2014, IT jobs across the North Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (23.08%) MS Exchange
2 1 (7.69%) Lync
2 1 (7.69%) Exchange Server 2010
2 1 (7.69%) SharePoint
Applications
1 2 (15.38%) Spreadsheet
2 1 (7.69%) MS Office
2 1 (7.69%) MS Excel
Communications & Networking
1 2 (15.38%) LAN
1 2 (15.38%) WAN
2 1 (7.69%) DNS
2 1 (7.69%) SAN
2 1 (7.69%) Firewall
2 1 (7.69%) Unified Communications
2 1 (7.69%) ATM
Database & Business Intelligence
1 4 (30.77%) SQL Server
2 1 (7.69%) SQL Server 2005
2 1 (7.69%) SQL Server 2008
General
1 2 (15.38%) Finance
2 1 (7.69%) Legal
Miscellaneous
1 2 (15.38%) Management Information System
1 2 (15.38%) Replication
1 2 (15.38%) Statistics
2 1 (7.69%) Analytical Skills
Operating Systems
1 4 (30.77%) Windows
2 3 (23.08%) Windows Server 2008
2 3 (23.08%) Windows Server 2012
3 1 (7.69%) Windows 7
3 1 (7.69%) Windows Server 2003
Processes & Methodologies
1 10 (76.92%) ITIL
2 3 (23.08%) Incident Management
3 2 (15.38%) Service Management
4 1 (7.69%) Business Continuity
4 1 (7.69%) Operations Management
4 1 (7.69%) Problem Management
4 1 (7.69%) Continuous Improvement
Qualifications
1 2 (15.38%) MCSE
1 2 (15.38%) Microsoft Certification
2 1 (7.69%) ITIL Certification
2 1 (7.69%) Degree
2 1 (7.69%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (15.38%) SLA
System Software
1 4 (30.77%) Active Directory
1 4 (30.77%) VMware Infrastructure
2 2 (15.38%) Microsoft Virtual Server
3 1 (7.69%) Hyper-V
3 1 (7.69%) UAG
Systems Management
1 2 (15.38%) Backup Exec
Vendors
1 7 (53.85%) Microsoft
2 4 (30.77%) VMware
3 2 (15.38%) Veeam
3 2 (15.38%) Symantec
4 1 (7.69%) Dell
Skipton
Interquest - IQ ERP
Salary: £17000 - £20000 per annum + Benefits + Bonus
Posted: 24 days ago