The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 77 76 106
Rank change year-on-year
-1 +30
Permanent jobs requiring a Service Desk Analyst 15 17 3
As % of all permanent IT jobs located in North Yorkshire 1.59% 1.58% 0.25%
As % of the Job Titles category 1.61% 1.61% 0.26%
Number of salaries quoted 14 17 2
Average salary £19,000 £20,000 £19,750
Average salary % change year-on-year
-5.00% +1.26%
90% offered a salary of more than £17,000 £18,800 £16,750
10% offered a salary of more than £23,000 £23,000 £22,750
UK excluding London average salary £22,000 £21,750 £21,000
% change year-on-year
+1.14% +3.57%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North Yorkshire
Permanent IT job ads with a match in the
Job Titles category
932 1059 1163
As % of all permanent IT jobs located in North Yorkshire 98.73% 98.70% 98.39%
Number of salaries quoted 798 939 844
Average salary £38,500 £37,500 £40,000
Average salary % change year-on-year
+2.66% -6.25%
90% offered a salary of more than £23,500 £22,500 £24,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the North Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in North Yorkshire

Service Desk Analyst
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the North Yorkshire region.

Service Desk Analyst Salary Trend in North Yorkshire

Service Desk Analyst
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the North Yorkshire region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
York -2 8 £20,750 -20.19% 1
Ripon - 3 £17,000 - 1
Middlesbrough -3 2 £17,500 -23.91%
Skipton - 1 £17,000 -
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 1 May 2016, IT jobs across the North Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 22 (66.67%) ITIL
2 19 (57.58%) MS Office
3 17 (51.52%) Windows
3 17 (51.52%) Microsoft
4 16 (48.48%) Active Directory
5 14 (42.42%) Windows 7
6 13 (39.39%) MS Excel
7 11 (33.33%) SLA
8 10 (30.30%) Internet
9 9 (27.27%) MS PowerPoint
10 8 (24.24%) TCP/IP
11 6 (18.18%) VoIP
11 6 (18.18%) Citrix
11 6 (18.18%) Windows Server
12 5 (15.15%) Incident Management
12 5 (15.15%) Telecoms
13 4 (12.12%) Finance
13 4 (12.12%) Windows Server 2003
13 4 (12.12%) Information Security
13 4 (12.12%) Windows Server 2012
13 4 (12.12%) Analytical Skills
13 4 (12.12%) Service Delivery
13 4 (12.12%) Windows XP
14 3 (9.09%) C
14 3 (9.09%) Service Management
14 3 (9.09%) Process Management
14 3 (9.09%) Microsoft Certification
14 3 (9.09%) Cisco
14 3 (9.09%) Degree
14 3 (9.09%) People Management

Service Desk Analyst
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 1 May 2016, IT jobs across the North Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.03%) MS Exchange
Applications
1 19 (57.58%) MS Office
2 13 (39.39%) MS Excel
3 9 (27.27%) MS PowerPoint
4 2 (6.06%) MS Visio
Communications & Networking
1 10 (30.30%) Internet
2 8 (24.24%) TCP/IP
3 6 (18.18%) VoIP
4 1 (3.03%) Firewall
General
1 5 (15.15%) Telecoms
2 4 (12.12%) Finance
3 2 (6.06%) Marketing
3 2 (6.06%) Retail
4 1 (3.03%) Law
Miscellaneous
1 4 (12.12%) Analytical Skills
2 3 (9.09%) Data Centre
3 2 (6.06%) Management Information System
Operating Systems
1 17 (51.52%) Windows
2 14 (42.42%) Windows 7
3 6 (18.18%) Windows Server
4 4 (12.12%) Windows Server 2003
4 4 (12.12%) Windows Server 2012
4 4 (12.12%) Windows XP
5 2 (6.06%) Windows 8
6 1 (3.03%) Unix
Processes & Methodologies
1 22 (66.67%) ITIL
2 5 (15.15%) Incident Management
3 4 (12.12%) Information Security
3 4 (12.12%) Service Delivery
4 3 (9.09%) People Management
4 3 (9.09%) Process Management
4 3 (9.09%) Service Management
5 2 (6.06%) Change Management
5 2 (6.06%) Mobile Device Management
5 2 (6.06%) Time Management
6 1 (3.03%) Knowledge Management
Programming Languages
1 3 (9.09%) C
Qualifications
1 3 (9.09%) Degree
1 3 (9.09%) Microsoft Certification
2 2 (6.06%) ITIL Certification
2 2 (6.06%) MCSE
3 1 (3.03%) MCP
Quality Assurance & Compliance
1 11 (33.33%) SLA
System Software
1 16 (48.48%) Active Directory
2 1 (3.03%) vSphere
Systems Management
1 2 (6.06%) SCCM
2 1 (3.03%) OpenView
Vendors
1 17 (51.52%) Microsoft
2 6 (18.18%) Citrix
3 3 (9.09%) Cisco
4 2 (6.06%) Remedy
5 1 (3.03%) HP
5 1 (3.03%) VMware
York, North Yorkshire
4it Recruitment Ltd
Salary: Up to £23,000 per annum + excellent training opportunities
Posted: 2 days ago
Ripon, North Yorkshire
Global Technology Solutions Ltd
Salary: £16000 - £18000 per annum
Posted: 6 days ago