The statistics below represent IT jobs advertised across the Yorkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
England / Yorkshire
Rank 153 175 162
Rank change year-on-year
+22 -13
Permanent jobs requiring a Service Desk Analyst 70 80 96
As % of all permanent IT jobs located in Yorkshire 1.34% 1.25% 1.34%
As % of the Job Titles category 1.37% 1.29% 1.36%
Number of salaries quoted 61 71 84
Median salary £22,000 £21,500 £22,500
Median salary % change year-on-year
+2.32% -4.44%
90% offered a salary of more than £19,000 £18,000 £17,000
10% offered a salary of more than £30,000 £25,000 £26,500
UK excluding London median salary £22,500 £21,573 £21,750
% change year-on-year
+4.29% -0.81%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5100 6219 7045
As % of all permanent IT jobs located in Yorkshire 97.65% 96.97% 98.45%
Number of salaries quoted 4363 5200 5813
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £55,000 £52,500 £57,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Analyst
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Salary Trend in Yorkshire

Service Desk Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Yorkshire region over the 3 months to 22 February 2017.

Service Desk Analyst Salary Histogram in Yorkshire

Service Desk Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +19 40 £22,000 - 2
South Yorkshire +22 16 £21,000 +20.00%
North Yorkshire -6 14 £22,500 +12.50% 2
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 22 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Service Desk Analyst in the job title.

1 86 (62.32%) Windows
2 82 (59.42%) Active Directory
3 70 (50.72%) Microsoft
4 68 (49.28%) SLA
4 68 (49.28%) ITIL
5 56 (40.58%) MS Office
6 49 (35.51%) Windows Server
7 45 (32.61%) MS Excel
8 40 (28.99%) MS Exchange
9 37 (26.81%) Windows 7
10 32 (23.19%) Service Management
11 21 (15.22%) Incident Management
11 21 (15.22%) Finance
12 19 (13.77%) Citrix
12 19 (13.77%) TCP/IP
12 19 (13.77%) VPN
12 19 (13.77%) Time Management
13 17 (12.32%) Microsoft Certification
14 13 (9.42%) MCDST
14 13 (9.42%) SQL
14 13 (9.42%) Analytical Skills
15 12 (8.70%) Bomgar
15 12 (8.70%) Windows Server 2008
15 12 (8.70%) Windows 10
16 11 (7.97%) Office 365
17 10 (7.25%) ITIL V3
18 9 (6.52%) iPhone
18 9 (6.52%) Degree
18 9 (6.52%) Exchange Server 2007
18 9 (6.52%) DNS

Service Desk Analyst Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (28.99%) MS Exchange
2 9 (6.52%) Exchange Server 2007
3 8 (5.80%) Exchange Server 2010
Applications
1 56 (40.58%) MS Office
2 45 (32.61%) MS Excel
3 2 (1.45%) MS PowerPoint
Business Applications
1 3 (2.17%) Dynamics CRM
Cloud Services
1 11 (7.97%) Office 365
Communications & Networking
1 19 (13.77%) TCP/IP
1 19 (13.77%) VPN
2 9 (6.52%) DHCP
2 9 (6.52%) DNS
2 9 (6.52%) Remote Desktop
3 7 (5.07%) WAN
4 3 (2.17%) Firewall
4 3 (2.17%) LDAP
4 3 (2.17%) VoIP
5 2 (1.45%) Broadband
5 2 (1.45%) Internet
5 2 (1.45%) Wi-Fi
6 1 (0.72%) LAN
Database & Business Intelligence
1 3 (2.17%) SQL Server
2 1 (0.72%) SQL Server 2012
General
1 21 (15.22%) Finance
2 7 (5.07%) Banking
3 4 (2.90%) Manufacturing
4 3 (2.17%) Law
4 3 (2.17%) Legal
4 3 (2.17%) Marketing
5 2 (1.45%) French Language
5 2 (1.45%) German Language
5 2 (1.45%) Italian Language
5 2 (1.45%) Pharmaceutical
5 2 (1.45%) Portuguese Language
5 2 (1.45%) Retail
5 2 (1.45%) Spanish Language
5 2 (1.45%) Swedish Language
5 2 (1.45%) Turkish Language
6 1 (0.72%) Telecoms
Miscellaneous
1 13 (9.42%) Analytical Skills
2 9 (6.52%) iPhone
3 7 (5.07%) iPad
3 7 (5.07%) Video Conferencing
4 5 (3.62%) Blackberry
4 5 (3.62%) NHS
5 2 (1.45%) e-Health
5 2 (1.45%) Fintech
5 2 (1.45%) Smartphone
6 1 (0.72%) Fat Client
6 1 (0.72%) Handset
6 1 (0.72%) Thin Client
Operating Systems
1 86 (62.32%) Windows
2 49 (35.51%) Windows Server
3 37 (26.81%) Windows 7
4 12 (8.70%) Windows 10
4 12 (8.70%) Windows Server 2008
5 7 (5.07%) Windows 8
6 3 (2.17%) Windows Server 2012
6 3 (2.17%) Windows Vista
6 3 (2.17%) Windows XP
7 1 (0.72%) Android
7 1 (0.72%) Apple iOS
7 1 (0.72%) Windows Phone
7 1 (0.72%) Windows Server 2003
Processes & Methodologies
1 68 (49.28%) ITIL
2 32 (23.19%) Service Management
3 21 (15.22%) Incident Management
4 19 (13.77%) Time Management
5 10 (7.25%) ITIL V3
6 9 (6.52%) Configuration Management
7 5 (3.62%) Continuous Improvement
7 5 (3.62%) Service Delivery
8 4 (2.90%) ITSM
9 3 (2.17%) CRM
9 3 (2.17%) Stakeholder Management
9 3 (2.17%) Trend Analysis
10 2 (1.45%) Business Intelligence
10 2 (1.45%) Case Management
10 2 (1.45%) Change Management
10 2 (1.45%) Creative Problem-Solving
10 2 (1.45%) People Management
10 2 (1.45%) Problem Management
10 2 (1.45%) Virtual Environments
11 1 (0.72%) Software Delivery
Programming Languages
1 13 (9.42%) SQL
2 2 (1.45%) Java
2 2 (1.45%) T-SQL
Qualifications
1 17 (12.32%) Microsoft Certification
2 13 (9.42%) MCDST
3 9 (6.52%) Degree
4 7 (5.07%) MCSA
5 6 (4.35%) MCITP
6 4 (2.90%) ITIL Certification
7 2 (1.45%) ITIL Foundation Certificate
7 2 (1.45%) MCSE
8 1 (0.72%) MCP
Quality Assurance & Compliance
1 68 (49.28%) SLA
2 4 (2.90%) QA
3 1 (0.72%) Data Quality
System Software
1 82 (59.42%) Active Directory
2 4 (2.90%) XenApp
3 3 (2.17%) Hyper-V
4 2 (1.45%) VMware Infrastructure
Systems Management
1 7 (5.07%) AirWatch
2 5 (3.62%) DameWare
2 5 (3.62%) ServiceCenter
3 3 (2.17%) Backup Exec
3 3 (2.17%) OpenView
4 2 (1.45%) OVSD
Vendors
1 70 (50.72%) Microsoft
2 19 (13.77%) Citrix
3 12 (8.70%) Bomgar
4 9 (6.52%) Cisco
5 8 (5.80%) Remedy
6 6 (4.35%) HP
6 6 (4.35%) LANDesk
7 3 (2.17%) Symantec
7 3 (2.17%) VMware
8 2 (1.45%) Apple
9 1 (0.72%) Avaya
9 1 (0.72%) Sage
9 1 (0.72%) SAP
9 1 (0.72%) ServiceNow
9 1 (0.72%) Veeam
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £18000 - £20000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £25000 per annum
Posted: Yesterday
Hull, North Humberside
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £21000.00 per annum
Posted: Yesterday
York, North Yorkshire
FT Select
Salary: From £18,000 to £20,000 per annum + company benefits
Posted: 2 days ago
York, North Yorkshire
Piksel
Salary: Competitive
Posted: 8 days ago