The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 159 202 167
Rank change year-on-year
+43 -35
Permanent jobs requiring a Service Desk Analyst 89 55 60
As % of all permanent IT jobs located in Yorkshire 1.22% 0.72% 1.03%
As % of the Job Titles category 1.25% 0.76% 1.07%
Number of salaries quoted 80 51 54
Average salary £22,000 £20,000 £20,000
Average salary % change year-on-year
+10.00% -
90% offered a salary of more than £18,450 £16,950 £17,000
10% offered a salary of more than £25,000 £24,000 £23,000
UK excluding London average salary £21,750 £21,000 £21,250
% change year-on-year
+3.57% -1.17%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7111 7267 5610
As % of all permanent IT jobs located in Yorkshire 97.52% 95.78% 96.08%
Number of salaries quoted 5737 5745 4422
Average salary £38,500 £37,500 £35,000
Average salary % change year-on-year
+2.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Salary Trend in Yorkshire

Service Desk Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Yorkshire region over the 3 months to 17 April 2015.

Service Desk Analyst Salary Histogram in Yorkshire

Service Desk Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +36 67 £22,500 +12.50% 6
North Yorkshire +38 18 £20,000 +1.26%
South Yorkshire -15 4 £18,750 -10.71% 2
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 17 April 2015, IT jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 111 (65.68%) ITIL
2 100 (59.17%) Windows
2 100 (59.17%) Active Directory
3 81 (47.93%) Microsoft
4 62 (36.69%) MS Office
5 48 (28.40%) MS Excel
6 44 (26.04%) Windows 7
7 41 (24.26%) Service Management
8 40 (23.67%) SLA
9 24 (14.20%) Citrix
10 22 (13.02%) MS Exchange
11 21 (12.43%) Incident Management
12 20 (11.83%) Microsoft Certification
13 19 (11.24%) Windows XP
13 19 (11.24%) Retail
14 18 (10.65%) MCDST
14 18 (10.65%) Windows Server 2008
15 17 (10.06%) Windows Server 2003
16 15 (8.88%) Blackberry
17 14 (8.28%) MOS
17 14 (8.28%) Telecoms
18 13 (7.69%) Blackberry Enterprise Server
18 13 (7.69%) FTP
19 12 (7.10%) Internet
19 12 (7.10%) Problem Management
20 10 (5.92%) ITIL Foundation Certificate
21 9 (5.33%) SQL Server
22 8 (4.73%) SQL Server 2008
22 8 (4.73%) VMware
23 7 (4.14%) Exchange Server 2007

Service Desk Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 17 April 2015, IT jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (13.02%) MS Exchange
2 13 (7.69%) Blackberry Enterprise Server
3 7 (4.14%) Exchange Server 2007
4 5 (2.96%) Confluence
4 5 (2.96%) Exchange Server 2003
5 3 (1.78%) CMS
6 1 (0.59%) Exchange Server 2010
Applications
1 62 (36.69%) MS Office
2 48 (28.40%) MS Excel
3 2 (1.18%) Acrobat
4 1 (0.59%) MS PowerPoint
Business Applications
1 1 (0.59%) Remedy ITSM
Cloud Services
1 2 (1.18%) Office 365
Communications & Networking
1 13 (7.69%) FTP
2 12 (7.10%) Internet
3 5 (2.96%) DNS
3 5 (2.96%) Firewall
4 3 (1.78%) TCP/IP
4 3 (1.78%) WAN
4 3 (1.78%) DHCP
4 3 (1.78%) LAN
5 2 (1.18%) VoIP
5 2 (1.18%) WebEx
5 2 (1.18%) DMZ
6 1 (0.59%) Extranet
6 1 (0.59%) ADSL
6 1 (0.59%) Broadband
Database & Business Intelligence
1 9 (5.33%) SQL Server
2 8 (4.73%) SQL Server 2008
3 2 (1.18%) SQL Server 2005
General
1 19 (11.24%) Retail
2 14 (8.28%) Telecoms
3 5 (2.96%) Finance
4 4 (2.37%) Legal
5 3 (1.78%) Law
6 2 (1.18%) Advertising
7 1 (0.59%) Banking
Libraries, Frameworks & Software Standards
1 6 (3.55%) HTML
1 6 (3.55%) CSS
1 6 (3.55%) XML
2 5 (2.96%) Flash
2 5 (2.96%) HTML5
3 1 (0.59%) jQuery
3 1 (0.59%) Web Services
3 1 (0.59%) .NET
3 1 (0.59%) ASP.NET
Miscellaneous
1 15 (8.88%) Blackberry
2 7 (4.14%) FMCG
3 6 (3.55%) Analytical Skills
4 3 (1.78%) Mobile App
4 3 (1.78%) Management Information System
4 3 (1.78%) Computer Science
5 1 (0.59%) Client/Server
Operating Systems
1 100 (59.17%) Windows
2 44 (26.04%) Windows 7
3 19 (11.24%) Windows XP
4 18 (10.65%) Windows Server 2008
5 17 (10.06%) Windows Server 2003
6 7 (4.14%) Windows Server 2012
7 6 (3.55%) Windows 8
8 4 (2.37%) Windows Vista
9 3 (1.78%) Apple iOS
9 3 (1.78%) Linux
10 2 (1.18%) Android
Processes & Methodologies
1 111 (65.68%) ITIL
2 41 (24.26%) Service Management
3 21 (12.43%) Incident Management
4 12 (7.10%) Problem Management
5 6 (3.55%) ITSM
6 5 (2.96%) Time Management
6 5 (2.96%) Web Development
6 5 (2.96%) Continuous Improvement
7 4 (2.37%) Coaching
7 4 (2.37%) E-Commerce
8 3 (1.78%) QMS
8 3 (1.78%) Content Management
9 2 (1.18%) Logistics
9 2 (1.18%) Stakeholder Management
9 2 (1.18%) Line Management
10 1 (0.59%) Mentoring
10 1 (0.59%) Agile Software Development
10 1 (0.59%) Service Delivery
10 1 (0.59%) Project Management
10 1 (0.59%) PRINCE2
Programming Languages
1 6 (3.55%) JavaScript
2 1 (0.59%) SQL
2 1 (0.59%) C#
Qualifications
1 20 (11.83%) Microsoft Certification
2 18 (10.65%) MCDST
3 14 (8.28%) MOS
4 10 (5.92%) ITIL Foundation Certificate
5 6 (3.55%) Degree
6 3 (1.78%) MCP
6 3 (1.78%) A+ Certification
7 2 (1.18%) ITIL Certification
8 1 (0.59%) SC Cleared
8 1 (0.59%) Security Cleared
Quality Assurance & Compliance
1 40 (23.67%) SLA
System Software
1 100 (59.17%) Active Directory
2 7 (4.14%) VMware Infrastructure
2 7 (4.14%) XenApp
3 2 (1.18%) Hyper-V
Systems Management
1 6 (3.55%) Norton AntiVirus
2 2 (1.18%) DameWare
2 2 (1.18%) Backup Exec
3 1 (0.59%) SCCM
Vendors
1 81 (47.93%) Microsoft
2 24 (14.20%) Citrix
3 8 (4.73%) VMware
4 6 (3.55%) CheckPoint
4 6 (3.55%) Symantec
5 3 (1.78%) Dell
6 2 (1.18%) Adobe
6 2 (1.18%) LANDesk
7 1 (0.59%) Cisco
7 1 (0.59%) Remedy
7 1 (0.59%) BMC
Sheffield
Capita - ITIN
Salary: £17000 - £18000 per annum + benefits
Posted: 18 hours ago
Leeds, West Yorkshire
Searchability
Salary: £20000 - £25000 per annum
Posted: 22 hours ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £25,000 per annum Plus Benefits
Posted: 2 days ago
Sheffield
Capita - ITIN
Salary: £17500.00 - £19500.00 per annum
Posted: 3 days ago
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £16000 - £18000 per annum + Benefits
Posted: 4 days ago
Wakefield, West Yorkshire
Spring Technology
Salary: £15000.00 - £18000.00 per annum
Posted: 4 days ago
West Yorkshire
Davanti Solutions
Salary: From £15,000 to £15,000 per annum
Posted: 4 days ago
Leeds
Blue Town Online
Salary: £16k per year
Posted: 17 days ago