The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 165 196 125
Rank change year-on-year
+31 -71
Permanent jobs requiring a Service Desk Analyst 85 60 94
As % of all permanent IT jobs located in Yorkshire 1.25% 0.84% 1.73%
As % of the Job Titles category 1.29% 0.87% 1.82%
Number of salaries quoted 72 56 80
Average salary £21,500 £21,000 £20,500
Average salary % change year-on-year
+2.38% +2.43%
90% offered a salary of more than £18,000 £17,000 £17,000
10% offered a salary of more than £25,000 £25,000 £24,000
UK excluding London average salary £22,000 £22,000 £21,000
% change year-on-year
- +4.76%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6609 6884 5176
As % of all permanent IT jobs located in Yorkshire 97.15% 96.08% 95.25%
Number of salaries quoted 5426 5479 4063
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Salary Trend in Yorkshire

Service Desk Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Yorkshire region over the 3 months to 30 June 2015.

Service Desk Analyst Salary Histogram in Yorkshire

Service Desk Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +31 61 £22,000 +4.76% 6
North Yorkshire +10 12 £25,000 +47.05% 1
South Yorkshire -9 12 £21,250 +1.19%
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 30 June 2015, IT jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 116 (65.17%) ITIL
2 108 (60.67%) Windows
3 105 (58.99%) Microsoft
4 88 (49.44%) Active Directory
4 88 (49.44%) MS Office
5 67 (37.64%) MS Excel
6 49 (27.53%) Windows 7
7 45 (25.28%) SLA
8 32 (17.98%) Service Management
9 27 (15.17%) Citrix
9 27 (15.17%) MS Exchange
10 25 (14.04%) Microsoft Certification
11 24 (13.48%) Retail
12 20 (11.24%) Windows XP
13 19 (10.67%) Windows Server 2008
13 19 (10.67%) MCDST
14 17 (9.55%) Incident Management
14 17 (9.55%) Blackberry
15 16 (8.99%) Windows Server 2003
16 15 (8.43%) Management Information System
16 15 (8.43%) Finance
17 14 (7.87%) Problem Management
17 14 (7.87%) Internet
17 14 (7.87%) Blackberry Enterprise Server
18 13 (7.30%) FTP
18 13 (7.30%) Telecoms
19 12 (6.74%) MOS
19 12 (6.74%) Time Management
19 12 (6.74%) TCP/IP
19 12 (6.74%) Analytical Skills

Service Desk Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 30 June 2015, IT jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (15.17%) MS Exchange
2 14 (7.87%) Blackberry Enterprise Server
3 5 (2.81%) Exchange Server 2007
3 5 (2.81%) Confluence
4 3 (1.69%) Exchange Server 2003
4 3 (1.69%) SharePoint
5 2 (1.12%) Exchange Server 2010
6 1 (0.56%) Exchange Server 2013
Applications
1 88 (49.44%) MS Office
2 67 (37.64%) MS Excel
3 5 (2.81%) MS PowerPoint
Business Applications
1 1 (0.56%) Remedy ITSM
Cloud Services
1 4 (2.25%) Office 365
Communications & Networking
1 14 (7.87%) Internet
2 13 (7.30%) FTP
3 12 (6.74%) TCP/IP
4 7 (3.93%) DNS
5 4 (2.25%) DHCP
6 3 (1.69%) VPN
6 3 (1.69%) Firewall
7 2 (1.12%) DMZ
7 2 (1.12%) WebEx
7 2 (1.12%) Extranet
7 2 (1.12%) WAN
7 2 (1.12%) LAN
8 1 (0.56%) VoIP
8 1 (0.56%) LDAP
8 1 (0.56%) ADSL
8 1 (0.56%) Broadband
8 1 (0.56%) SAN
8 1 (0.56%) NAS
8 1 (0.56%) NetScaler
Database & Business Intelligence
1 9 (5.06%) SQL Server
2 8 (4.49%) SQL Server 2008
3 4 (2.25%) Crystal Reports
4 2 (1.12%) SQL Server 2005
General
1 24 (13.48%) Retail
2 15 (8.43%) Finance
3 13 (7.30%) Telecoms
4 9 (5.06%) Banking
5 7 (3.93%) Pharmaceutical
6 4 (2.25%) Financial Institution
7 2 (1.12%) Law
7 2 (1.12%) Legal
8 1 (0.56%) Advertising
Libraries, Frameworks & Software Standards
1 6 (3.37%) HTML
1 6 (3.37%) CSS
1 6 (3.37%) XML
2 5 (2.81%) Flash
2 5 (2.81%) HTML5
3 3 (1.69%) .NET
4 1 (0.56%) ASP.NET
4 1 (0.56%) COM
4 1 (0.56%) jQuery
4 1 (0.56%) Web Services
Miscellaneous
1 17 (9.55%) Blackberry
2 15 (8.43%) Management Information System
3 12 (6.74%) Analytical Skills
4 7 (3.93%) NHS
4 7 (3.93%) FMCG
5 4 (2.25%) Computer Science
6 3 (1.69%) Mobile App
Operating Systems
1 108 (60.67%) Windows
2 49 (27.53%) Windows 7
3 20 (11.24%) Windows XP
4 19 (10.67%) Windows Server 2008
5 16 (8.99%) Windows Server 2003
6 9 (5.06%) Apple iOS
7 7 (3.93%) Windows 8
8 6 (3.37%) Windows Server 2012
9 4 (2.25%) Linux
9 4 (2.25%) Android
10 3 (1.69%) Windows Vista
11 1 (0.56%) UNIX
11 1 (0.56%) Windows 2000 Server
Processes & Methodologies
1 116 (65.17%) ITIL
2 32 (17.98%) Service Management
3 17 (9.55%) Incident Management
4 14 (7.87%) Problem Management
5 12 (6.74%) Time Management
6 6 (3.37%) ITSM
7 5 (2.81%) Web Development
7 5 (2.81%) Continuous Improvement
8 4 (2.25%) Change Management
8 4 (2.25%) Data Protection
8 4 (2.25%) E-Commerce
9 3 (1.69%) Document Management
9 3 (1.69%) Mentoring
10 2 (1.12%) Patch Management
10 2 (1.12%) Service Desk Management
10 2 (1.12%) Logistics
10 2 (1.12%) Network Architecture
10 2 (1.12%) Stakeholder Management
11 1 (0.56%) Agile Software Development
11 1 (0.56%) Service Delivery
Programming Languages
1 7 (3.93%) SQL
2 6 (3.37%) JavaScript
3 1 (0.56%) C#
Qualifications
1 25 (14.04%) Microsoft Certification
2 19 (10.67%) MCDST
3 12 (6.74%) MOS
4 9 (5.06%) Degree
4 9 (5.06%) ITIL Foundation Certificate
5 6 (3.37%) MCP
6 3 (1.69%) ITIL Certification
6 3 (1.69%) Security Cleared
7 2 (1.12%) MCSE
7 2 (1.12%) A+ Certification
8 1 (0.56%) SC Cleared
Quality Assurance & Compliance
1 45 (25.28%) SLA
2 2 (1.12%) ISO/IEC 27001
System Software
1 88 (49.44%) Active Directory
2 9 (5.06%) XenApp
3 5 (2.81%) VMware Infrastructure
4 2 (1.12%) Hyper-V
4 2 (1.12%) vSphere
5 1 (0.56%) VMware ESXi
5 1 (0.56%) vCloud
5 1 (0.56%) XenServer
5 1 (0.56%) Citrix Presentation Server
Systems Management
1 6 (3.37%) Norton AntiVirus
2 4 (2.25%) DameWare
3 2 (1.12%) Backup Exec
4 1 (0.56%) SCCM
Vendors
1 105 (58.99%) Microsoft
2 27 (15.17%) Citrix
3 9 (5.06%) VMware
4 6 (3.37%) CheckPoint
4 6 (3.37%) Symantec
5 4 (2.25%) Tieto
6 3 (1.69%) Cisco
7 2 (1.12%) Apple
7 2 (1.12%) NetApp
7 2 (1.12%) HP
7 2 (1.12%) EMC
7 2 (1.12%) LANDesk
8 1 (0.56%) Veeam
8 1 (0.56%) Remedy
8 1 (0.56%) Isilon
8 1 (0.56%) Nimsoft
8 1 (0.56%) Zerto
8 1 (0.56%) BMC
8 1 (0.56%) Novell
Leeds, West Yorkshire
Staffline Express / Group
Salary: From £25,000 to £35,000 per annum
Posted: Yesterday
Wakefield, West Yorkshire
Ashdown IT
Salary: £20000 - £22000 per annum + benefits
Posted: Yesterday
Leeds, West Yorkshire
Staffline Express / Group
Salary: From £25,000 to £45,000 per annum
Posted: 5 days ago
Leeds
Talent Spa
Salary: £16,000pa
Posted: 8 days ago
Harrogate
Technical Prospects
Salary: £17,000 - £20,000 Basic Salary
Posted: 21 days ago
Leeds
Fruition IT
Salary: £18000 per annum + Benefits
Posted: 22 days ago