The statistics below represent IT jobs advertised across the Yorkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 141 172 206
Rank change year-on-year
+31 +34
Permanent jobs requiring a Service Desk Analyst 95 86 57
As % of all permanent IT jobs located in Yorkshire 1.72% 1.24% 0.81%
As % of the Job Titles category 1.75% 1.27% 0.83%
Number of salaries quoted 77 71 53
Median salary £21,000 £21,500 £19,000
Median salary % change year-on-year
-2.32% +13.15%
90% offered a salary of more than £16,800 £18,000 £17,000
10% offered a salary of more than £25,000 £25,000 £23,500
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5431 6787 6856
As % of all permanent IT jobs located in Yorkshire 98.14% 97.82% 97.64%
Number of salaries quoted 4572 5569 5452
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Salary Trend in Yorkshire

Service Desk Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Yorkshire region over the 3 months to 27 July 2016.

Service Desk Analyst Salary Histogram in Yorkshire

Service Desk Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +24 56 £21,500 -1.14% 7
North Yorkshire +32 25 £17,500 -22.22% 2
South Yorkshire +15 13 £18,750 -10.71% 2
East Yorkshire - 1 £28,000 -
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 27 July 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Service Desk Analyst in the job title.

1 119 (68.00%) Windows
2 98 (56.00%) Active Directory
3 93 (53.14%) ITIL
3 93 (53.14%) MS Office
4 87 (49.71%) Microsoft
5 64 (36.57%) MS Excel
6 63 (36.00%) Windows 7
7 48 (27.43%) Windows Server
8 44 (25.14%) Microsoft Certification
9 35 (20.00%) MCP
9 35 (20.00%) MS PowerPoint
10 32 (18.29%) SLA
11 29 (16.57%) MCSE
11 29 (16.57%) Time Management
12 28 (16.00%) Service Management
13 27 (15.43%) Internet
14 24 (13.71%) Citrix
14 24 (13.71%) Incident Management
15 23 (13.14%) ITIL V3
15 23 (13.14%) Windows 8
16 21 (12.00%) VMware
16 21 (12.00%) VMware Infrastructure
17 20 (11.43%) Remedy
18 19 (10.86%) ITIL Certification
18 19 (10.86%) Office 365
19 18 (10.29%) Windows XP
20 16 (9.14%) Intranet
21 15 (8.57%) Finance
21 15 (8.57%) Analytical Skills
21 15 (8.57%) Windows Server 2008

Service Desk Analyst Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (8.00%) MS Exchange
2 11 (6.29%) Blackberry Enterprise Server
3 8 (4.57%) IIS
3 8 (4.57%) SharePoint
4 7 (4.00%) IBM Notes
5 3 (1.71%) Exchange Server 2003
5 3 (1.71%) Exchange Server 2010
Applications
1 93 (53.14%) MS Office
2 64 (36.57%) MS Excel
3 35 (20.00%) MS PowerPoint
4 2 (1.14%) Acrobat
4 2 (1.14%) MS Visio
Business Applications
1 2 (1.14%) assyst
Cloud Services
1 19 (10.86%) Office 365
Communications & Networking
1 27 (15.43%) Internet
2 16 (9.14%) Intranet
3 8 (4.57%) Remote Desktop
4 7 (4.00%) VoIP
5 2 (1.14%) DNS
5 2 (1.14%) Firewall
5 2 (1.14%) LAN
5 2 (1.14%) VPN
5 2 (1.14%) WAN
6 1 (0.57%) Broadband
6 1 (0.57%) TCP/IP
6 1 (0.57%) Wireless
Database & Business Intelligence
1 12 (6.86%) SQL Server
Development Applications
1 3 (1.71%) JIRA
General
1 15 (8.57%) Finance
2 8 (4.57%) Banking
3 7 (4.00%) Retail
4 4 (2.29%) Back Office
5 3 (1.71%) Telecoms
6 1 (0.57%) Law
6 1 (0.57%) Local Government
Libraries, Frameworks & Software Standards
1 3 (1.71%) HTML
1 3 (1.71%) Web Services
2 1 (0.57%) .NET
2 1 (0.57%) CSS
Miscellaneous
1 15 (8.57%) Analytical Skills
2 10 (5.71%) Blackberry
3 7 (4.00%) Management Information System
4 2 (1.14%) Fat Client
4 2 (1.14%) Thin Client
5 1 (0.57%) Handset
Operating Systems
1 119 (68.00%) Windows
2 63 (36.00%) Windows 7
3 48 (27.43%) Windows Server
4 23 (13.14%) Windows 8
5 18 (10.29%) Windows XP
6 15 (8.57%) Windows Server 2008
7 11 (6.29%) Windows Server 2003
8 9 (5.14%) Windows 10
9 8 (4.57%) Windows Server 2012
10 3 (1.71%) Android
11 2 (1.14%) Windows Vista
12 1 (0.57%) Apple iOS
12 1 (0.57%) Linux
12 1 (0.57%) Windows Phone
Processes & Methodologies
1 93 (53.14%) ITIL
2 29 (16.57%) Time Management
3 28 (16.00%) Service Management
4 24 (13.71%) Incident Management
5 23 (13.14%) ITIL V3
6 8 (4.57%) Process Management
6 8 (4.57%) Wealth Management
7 7 (4.00%) Supplier Management
8 6 (3.43%) People Management
8 6 (3.43%) Root Cause Analysis
9 5 (2.86%) CAFM
9 5 (2.86%) EAM
9 5 (2.86%) Knowledge Management
9 5 (2.86%) Service Delivery
10 4 (2.29%) Change Control
10 4 (2.29%) Configuration Management
10 4 (2.29%) Infrastructure Monitoring
10 4 (2.29%) Mobile Device Management
11 3 (1.71%) Change Management
12 2 (1.14%) Operations Management
Programming Languages
1 11 (6.29%) SQL
2 3 (1.71%) Java
2 3 (1.71%) T-SQL
3 2 (1.14%) JavaScript
Qualifications
1 44 (25.14%) Microsoft Certification
2 35 (20.00%) MCP
3 29 (16.57%) MCSE
4 19 (10.86%) ITIL Certification
5 9 (5.14%) MCTS
6 5 (2.86%) Degree
7 4 (2.29%) CCA
7 4 (2.29%) Citrix Certification
7 4 (2.29%) MCSA
8 3 (1.71%) ITIL Foundation Certificate
8 3 (1.71%) MCDST
9 1 (0.57%) MCITP
9 1 (0.57%) Security Cleared
Quality Assurance & Compliance
1 32 (18.29%) SLA
2 4 (2.29%) COBIT
3 2 (1.14%) ISO/IEC 27001
4 1 (0.57%) PCI DSS
System Software
1 98 (56.00%) Active Directory
2 21 (12.00%) VMware Infrastructure
3 2 (1.14%) Hyper-V
Systems Management
1 10 (5.71%) AirWatch
2 6 (3.43%) SCCM
3 2 (1.14%) DameWare
Vendors
1 87 (49.71%) Microsoft
2 24 (13.71%) Citrix
3 21 (12.00%) VMware
4 20 (11.43%) Remedy
5 8 (4.57%) HP
6 7 (4.00%) Dell
6 7 (4.00%) Lotus
7 5 (2.86%) Cisco
8 3 (1.71%) LANDesk
9 2 (1.14%) Adobe
10 1 (0.57%) Apple
10 1 (0.57%) ServiceNow
10 1 (0.57%) Xerox
Leeds, West Yorkshire
Crimson Ltd
Salary: £18000 - £20000 per annum
Posted: Yesterday
Selby, North Yorkshire
The Bridge Ltd
Posted: Yesterday
Selby, North Yorkshire
The Bridge Ltd
Posted: Yesterday
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £22,000 to £25,000 per annum
Posted: 8 hours ago
Leeds, West Yorkshire
Mortimer Spinks
Salary: £18000 - £22500 per annum
Posted: 6 days ago
Leeds, West Yorkshire
CoreCom Consulting
Salary: £2000 - £25000 per annum + Benefits
Posted: 6 days ago
Doncaster
Hays Specialist Recruitment
Salary: £15000.00 - £20000.00 per annum
Posted: 7 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £25000.00 per annum + Benefits
Posted: 6 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary + Benefits
Posted: 20 days ago
Doncaster
Hays Specialist Recruitment
Salary: £19000 - £22000 per annum
Posted: 22 days ago