The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 175 189 142
Rank change year-on-year
+14 -47
Permanent jobs requiring a Service Desk Analyst 66 63 77
As % of all permanent IT jobs located in Yorkshire 0.98% 0.88% 1.45%
As % of the Job Titles category 1.02% 0.91% 1.54%
Number of salaries quoted 58 58 63
Average salary £21,500 £19,000 £21,000
Average salary % change year-on-year
+13.15% -9.52%
90% offered a salary of more than £18,280 £17,000 £16,800
10% offered a salary of more than £25,000 £22,850 £28,000
UK excluding London average salary £22,000 £22,000 £20,500
% change year-on-year
- +7.31%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6459 6913 5001
As % of all permanent IT jobs located in Yorkshire 96.19% 96.28% 94.45%
Number of salaries quoted 5314 5444 3947
Average salary £40,000 £37,500 £36,000
Average salary % change year-on-year
+6.66% +4.16%
90% offered a salary of more than £25,000 £23,000 £23,000
10% offered a salary of more than £57,500 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Salary Trend in Yorkshire

Service Desk Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +10 44 £21,750 +15.23% 11
South Yorkshire +6 11 £21,000 +5.00% 2
North Yorkshire -8 11 £25,000 +47.05% 1
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 28 August 2015, IT jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 92 (68.15%) Microsoft
2 87 (64.44%) Windows
3 85 (62.96%) MS Office
4 83 (61.48%) ITIL
5 70 (51.85%) Active Directory
6 65 (48.15%) MS Excel
7 40 (29.63%) Windows 7
8 33 (24.44%) SLA
9 26 (19.26%) Microsoft Certification
10 23 (17.04%) Citrix
10 23 (17.04%) MS Exchange
11 21 (15.56%) Windows XP
12 20 (14.81%) Service Management
13 19 (14.07%) Finance
14 17 (12.59%) Management Information System
15 15 (11.11%) TCP/IP
15 15 (11.11%) Banking
16 14 (10.37%) Retail
16 14 (10.37%) MCDST
16 14 (10.37%) Internet
17 12 (8.89%) Time Management
17 12 (8.89%) Blackberry
18 11 (8.15%) Windows Server 2008
19 10 (7.41%) Windows 8
19 10 (7.41%) MCP
20 9 (6.67%) VPN
20 9 (6.67%) Windows Server 2003
20 9 (6.67%) Blackberry Enterprise Server
20 9 (6.67%) MOS
20 9 (6.67%) Analytical Skills

Service Desk Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 28 August 2015, IT jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (17.04%) MS Exchange
2 9 (6.67%) Blackberry Enterprise Server
3 3 (2.22%) Exchange Server 2003
3 3 (2.22%) Exchange Server 2007
3 3 (2.22%) Exchange Server 2010
3 3 (2.22%) Exchange Server 2013
3 3 (2.22%) SharePoint
Applications
1 85 (62.96%) MS Office
2 65 (48.15%) MS Excel
3 5 (3.70%) MS PowerPoint
Cloud Services
1 2 (1.48%) Office 365
Communications & Networking
1 15 (11.11%) TCP/IP
2 14 (10.37%) Internet
3 9 (6.67%) VPN
4 5 (3.70%) DNS
5 4 (2.96%) WAN
6 3 (2.22%) LDAP
6 3 (2.22%) LAN
6 3 (2.22%) SAN
6 3 (2.22%) NAS
6 3 (2.22%) NetScaler
6 3 (2.22%) FTP
7 2 (1.48%) DHCP
8 1 (0.74%) Extranet
Database & Business Intelligence
1 4 (2.96%) SQL Server
1 4 (2.96%) Crystal Reports
1 4 (2.96%) SQL Server 2008
General
1 19 (14.07%) Finance
2 15 (11.11%) Banking
3 14 (10.37%) Retail
4 7 (5.19%) Pharmaceutical
5 6 (4.44%) Telecoms
6 4 (2.96%) Financial Institution
7 3 (2.22%) Legal
8 2 (1.48%) Retail Banking
8 2 (1.48%) Law
9 1 (0.74%) Advertising
Libraries, Frameworks & Software Standards
1 2 (1.48%) .NET
2 1 (0.74%) COM
2 1 (0.74%) Web Services
Miscellaneous
1 17 (12.59%) Management Information System
2 12 (8.89%) Blackberry
3 9 (6.67%) Analytical Skills
4 8 (5.93%) NHS
5 4 (2.96%) Computer Science
6 3 (2.22%) FMCG
7 1 (0.74%) Performance Metrics
7 1 (0.74%) Video Conferencing
Operating Systems
1 87 (64.44%) Windows
2 40 (29.63%) Windows 7
3 21 (15.56%) Windows XP
4 11 (8.15%) Windows Server 2008
5 10 (7.41%) Windows 8
6 9 (6.67%) Windows Server 2003
7 8 (5.93%) Apple iOS
8 7 (5.19%) Windows Vista
9 3 (2.22%) Windows 2000 Server
9 3 (2.22%) Linux
9 3 (2.22%) Windows Server 2012
9 3 (2.22%) UNIX
10 2 (1.48%) Android
Processes & Methodologies
1 83 (61.48%) ITIL
2 20 (14.81%) Service Management
3 12 (8.89%) Time Management
4 8 (5.93%) Incident Management
5 7 (5.19%) ITSM
6 4 (2.96%) Data Protection
6 4 (2.96%) Continuous Improvement
6 4 (2.96%) Mentoring
6 4 (2.96%) Change Management
7 3 (2.22%) Service Desk Management
7 3 (2.22%) Problem Management
8 2 (1.48%) Document Management
8 2 (1.48%) Network Architecture
8 2 (1.48%) Patch Management
9 1 (0.74%) Line Management
9 1 (0.74%) Knowledge Management
9 1 (0.74%) Service Delivery
9 1 (0.74%) E-Commerce
Programming Languages
1 8 (5.93%) SQL
Qualifications
1 26 (19.26%) Microsoft Certification
2 14 (10.37%) MCDST
3 10 (7.41%) MCP
4 9 (6.67%) MOS
5 6 (4.44%) Degree
6 5 (3.70%) MCSE
7 4 (2.96%) A+ Certification
7 4 (2.96%) ITIL Foundation Certificate
8 2 (1.48%) Security Cleared
9 1 (0.74%) ITIL Certification
9 1 (0.74%) MCITP
9 1 (0.74%) MCSA
9 1 (0.74%) CCA
Quality Assurance & Compliance
1 33 (24.44%) SLA
2 2 (1.48%) ISO/IEC 27001
System Software
1 70 (51.85%) Active Directory
2 8 (5.93%) XenApp
3 4 (2.96%) vSphere
4 3 (2.22%) VMware ESXi
4 3 (2.22%) vCloud
4 3 (2.22%) XenServer
4 3 (2.22%) VMware Infrastructure
4 3 (2.22%) Hyper-V
5 1 (0.74%) Citrix Presentation Server
Systems Management
1 7 (5.19%) DameWare
2 4 (2.96%) Norton AntiVirus
Vendors
1 92 (68.15%) Microsoft
2 23 (17.04%) Citrix
3 7 (5.19%) VMware
4 4 (2.96%) Tieto
4 4 (2.96%) NetApp
4 4 (2.96%) HP
4 4 (2.96%) EMC
4 4 (2.96%) Cisco
4 4 (2.96%) CheckPoint
4 4 (2.96%) Symantec
5 3 (2.22%) Isilon
5 3 (2.22%) Nimsoft
5 3 (2.22%) Zerto
5 3 (2.22%) Veeam
6 2 (1.48%) LANDesk
6 2 (1.48%) Apple
7 1 (0.74%) Novell
Leeds, West Yorkshire
Staffline Express / Group
Salary: From £25,000 to £35,000 per annum
Posted: 22 hours ago
Leeds, West Yorkshire
Lorien Resourcing
Salary: £20000 - £23000 per annum + Benefits
Posted: 23 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £16000 - £20800 per annum + benefits
Posted: Yesterday
Wakefield, West Yorkshire
Vertical IT
Salary: £20000 - £22000 per annum + excellent benefits
Posted: 2 days ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £22,000 per annum Plus Benefits
Posted: 3 days ago
Wakefield, West Yorkshire
Davanti Solutions
Salary: £15,000 per annum
Posted: 5 days ago
Halifax, West Yorkshire
Integrity IT Solutions
Salary: From £20,000 to £25,000 per annum
Posted: 6 days ago
Leeds
Hays IT - Uk Posting account
Salary: £20000.00 - £24000.00 per annum
Posted: 10 days ago
Leeds
Hays IT - Uk Posting account
Salary: £18000.00 - £22000.00 per annum
Posted: 23 days ago