The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 163 180 180
Rank change year-on-year
+17 0
Permanent jobs requiring a Service Desk Analyst 94 67 51
As % of all permanent IT jobs located in Yorkshire 1.33% 1.03% 0.87%
As % of the Job Titles category 1.37% 1.09% 0.90%
Number of salaries quoted 82 56 41
Average salary £22,000 £20,500 £20,000
Average salary % change year-on-year
+7.31% +2.50%
90% offered a salary of more than £16,500 £16,900 £17,000
10% offered a salary of more than £24,000 £26,000 £23,000
UK excluding London average salary £21,750 £22,000 £22,000
% change year-on-year
-1.13% -
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6850 6171 5672
As % of all permanent IT jobs located in Yorkshire 97.12% 95.32% 96.58%
Number of salaries quoted 5689 4814 4724
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,500 £24,000 £24,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Salary Trend in Yorkshire

Service Desk Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +19 76 £22,000 +7.31% 13
South Yorkshire +5 13 £20,000 - 1
North Yorkshire +10 5 £22,500 -13.46% 4
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 30 January 2015, IT jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 108 (67.08%) ITIL
2 99 (61.49%) Windows
3 96 (59.63%) Active Directory
4 76 (47.20%) Microsoft
5 66 (40.99%) MS Office
6 50 (31.06%) MS Excel
7 43 (26.71%) SLA
8 33 (20.50%) Windows XP
8 33 (20.50%) Service Management
9 31 (19.25%) MS Exchange
9 31 (19.25%) Windows 7
10 28 (17.39%) Citrix
11 25 (15.53%) Windows Server 2003
12 24 (14.91%) Windows Server 2008
13 20 (12.42%) Microsoft Certification
14 19 (11.80%) Blackberry Enterprise Server
14 19 (11.80%) Incident Management
15 17 (10.56%) VMware
15 17 (10.56%) VMware Infrastructure
16 16 (9.94%) Blackberry
17 15 (9.32%) Symantec
17 15 (9.32%) ITIL Foundation Certificate
18 13 (8.07%) Analytical Skills
18 13 (8.07%) Finance
18 13 (8.07%) MCDST
18 13 (8.07%) Windows Vista
19 11 (6.83%) Internet
19 11 (6.83%) SQL Server
20 10 (6.21%) MCP
20 10 (6.21%) DNS

Service Desk Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 30 January 2015, IT jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (19.25%) MS Exchange
2 19 (11.80%) Blackberry Enterprise Server
3 6 (3.73%) Exchange Server 2007
3 6 (3.73%) SharePoint
4 5 (3.11%) Exchange Server 2003
5 4 (2.48%) Exchange Server 2010
6 3 (1.86%) CMS
7 1 (0.62%) Confluence
Applications
1 66 (40.99%) MS Office
2 50 (31.06%) MS Excel
3 6 (3.73%) MS Visio
4 2 (1.24%) MS PowerPoint
4 2 (1.24%) Acrobat
Business Applications
1 3 (1.86%) Remedy ITSM
1 3 (1.86%) Dynamics CRM
1 3 (1.86%) Sage 50
2 1 (0.62%) assyst
Cloud Services
1 1 (0.62%) Office 365
Communications & Networking
1 11 (6.83%) Internet
2 10 (6.21%) DNS
3 6 (3.73%) FTP
4 5 (3.11%) VoIP
5 4 (2.48%) Firewall
5 4 (2.48%) TCP/IP
5 4 (2.48%) DHCP
6 3 (1.86%) LAN
6 3 (1.86%) WAN
7 2 (1.24%) Broadband
8 1 (0.62%) ADSL
8 1 (0.62%) ATM
8 1 (0.62%) DMZ
8 1 (0.62%) Extranet
Database & Business Intelligence
1 11 (6.83%) SQL Server
2 10 (6.21%) SQL Server 2008
3 4 (2.48%) SQL Server 2005
General
1 13 (8.07%) Finance
2 9 (5.59%) Telecoms
3 6 (3.73%) Retail
4 3 (1.86%) Legal
5 2 (1.24%) Law
6 1 (0.62%) Dutch Language
6 1 (0.62%) Marketing
6 1 (0.62%) Advertising
Libraries, Frameworks & Software Standards
1 2 (1.24%) XML
1 2 (1.24%) CSS
1 2 (1.24%) HTML
2 1 (0.62%) .NET
2 1 (0.62%) ASP.NET
2 1 (0.62%) Web Services
2 1 (0.62%) Flash
2 1 (0.62%) jQuery
2 1 (0.62%) HTML5
Miscellaneous
1 16 (9.94%) Blackberry
2 13 (8.07%) Analytical Skills
3 3 (1.86%) Computer Science
3 3 (1.86%) iPhone
4 2 (1.24%) Performance Metrics
4 2 (1.24%) iPad
4 2 (1.24%) Management Information System
4 2 (1.24%) Mathematics
5 1 (0.62%) Client/Server
5 1 (0.62%) Statistics
Operating Systems
1 99 (61.49%) Windows
2 33 (20.50%) Windows XP
3 31 (19.25%) Windows 7
4 25 (15.53%) Windows Server 2003
5 24 (14.91%) Windows Server 2008
6 13 (8.07%) Windows Vista
7 9 (5.59%) Windows Server 2012
8 5 (3.11%) Windows 8
9 1 (0.62%) Windows 2000
9 1 (0.62%) Windows Mobile
9 1 (0.62%) Apple iOS
Processes & Methodologies
1 108 (67.08%) ITIL
2 33 (20.50%) Service Management
3 19 (11.80%) Incident Management
4 10 (6.21%) Coaching
4 10 (6.21%) Continuous Improvement
5 7 (4.35%) ITSM
6 6 (3.73%) Time Management
7 3 (1.86%) CRM
7 3 (1.86%) Problem Management
7 3 (1.86%) QMS
7 3 (1.86%) Content Management
7 3 (1.86%) Service Delivery
8 2 (1.24%) Root Cause Analysis
8 2 (1.24%) Change Control
8 2 (1.24%) Stakeholder Management
9 1 (0.62%) PRINCE2
9 1 (0.62%) E-Commerce
9 1 (0.62%) Configuration Management
9 1 (0.62%) Project Management
9 1 (0.62%) Web Development
Programming Languages
1 2 (1.24%) JavaScript
1 2 (1.24%) SQL
2 1 (0.62%) C#
Qualifications
1 20 (12.42%) Microsoft Certification
2 15 (9.32%) ITIL Foundation Certificate
3 13 (8.07%) MCDST
4 10 (6.21%) MCP
5 9 (5.59%) Citrix Certification
6 8 (4.97%) MOS
7 5 (3.11%) MCSA
8 4 (2.48%) Degree
8 4 (2.48%) ITIL Certification
9 3 (1.86%) A+ Certification
10 2 (1.24%) MCTS
10 2 (1.24%) CCA
10 2 (1.24%) CCNA
10 2 (1.24%) Cisco Certification
11 1 (0.62%) MCSE
11 1 (0.62%) SC Cleared
11 1 (0.62%) Security Cleared
Quality Assurance & Compliance
1 43 (26.71%) SLA
System Software
1 96 (59.63%) Active Directory
2 17 (10.56%) VMware Infrastructure
3 9 (5.59%) XenApp
4 4 (2.48%) Hyper-V
Systems Management
1 8 (4.97%) SCCM
2 6 (3.73%) Norton AntiVirus
3 4 (2.48%) SCOM
4 2 (1.24%) NetBackup
5 1 (0.62%) DameWare
5 1 (0.62%) Backup Exec
Vendors
1 76 (47.20%) Microsoft
2 28 (17.39%) Citrix
3 17 (10.56%) VMware
4 15 (9.32%) Symantec
5 6 (3.73%) Remedy
5 6 (3.73%) CheckPoint
6 5 (3.11%) Cisco
7 4 (2.48%) Sage
8 3 (1.86%) BMC
8 3 (1.86%) Apple
8 3 (1.86%) Dell
8 3 (1.86%) Northgate
9 2 (1.24%) Adobe
10 1 (0.62%) Siemens
10 1 (0.62%) LANDesk
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: Yesterday
West Yorkshire
Bright Executive Recruitment
Salary: £17000 - £20000 per annum + Package
Posted: Yesterday
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: Yesterday
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: Up to £20,000 per annum + An excellent benefits package
Posted: 2 days ago
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £16000 - £18000 per annum + Benefits
Posted: 3 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £21000 - £24000 per annum + benefits
Posted: 3 days ago
Middlesbrough, Cleveland
4it Recruitment Ltd
Salary: Up to £23,000 per annum
Posted: 4 days ago
Middlesbrough, Cleveland
Solutions Recruitment
Salary: From £22,000 to £24,000 per annum
Posted: 4 days ago
Rotherham, South Yorkshire
Spring Technology
Salary: £15000.00 per annum
Posted: 5 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 5 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 5 days ago
Bradford
Hays IT - Uk Posting account
Salary: £16000.00 - £20000.00 per annum + Benefits
Posted: 11 days ago
West Yorkshire
Quantica Technology - London
Salary: £18000 - £20000 per annum + benefits
Posted: 12 days ago