The statistics below represent IT jobs advertised across the Yorkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 August 2016 with a comparison to same period over 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 128 179 200
Rank change year-on-year
+51 +21
Permanent jobs requiring a Service Desk Analyst 111 81 66
As % of all permanent IT jobs located in Yorkshire 1.95% 1.20% 0.90%
As % of the Job Titles category 1.99% 1.22% 0.93%
Number of salaries quoted 84 69 61
Median salary £21,500 £21,500 £19,125
Median salary % change year-on-year
- +12.41%
90% offered a salary of more than £17,000 £18,000 £17,000
10% offered a salary of more than £25,350 £25,000 £23,050
UK excluding London median salary £22,000 £22,000 £21,500
% change year-on-year
- +2.32%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5583 6619 7118
As % of all permanent IT jobs located in Yorkshire 98.12% 97.77% 97.41%
Number of salaries quoted 4640 5463 5628
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £60,000 £52,500 £57,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Salary Trend in Yorkshire

Service Desk Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Yorkshire region over the 3 months to 25 August 2016.

Service Desk Analyst Salary Histogram in Yorkshire

Service Desk Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +35 64 £21,750 +1.82% 4
North Yorkshire +33 31 £17,500 -27.08% 3
South Yorkshire +13 15 £19,375 -7.73% 1
East Yorkshire - 1 £28,000 -
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 25 August 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Service Desk Analyst in the job title.

1 129 (68.98%) Windows
2 102 (54.55%) ITIL
3 101 (54.01%) Active Directory
4 94 (50.27%) MS Office
5 86 (45.99%) Microsoft
6 66 (35.29%) Windows 7
7 61 (32.62%) MS Excel
8 50 (26.74%) Microsoft Certification
9 45 (24.06%) SLA
10 40 (21.39%) Windows Server
11 34 (18.18%) MCP
12 31 (16.58%) MCSE
13 28 (14.97%) Time Management
14 27 (14.44%) MS PowerPoint
14 27 (14.44%) ITIL V3
14 27 (14.44%) Windows 8
15 25 (13.37%) VMware
16 24 (12.83%) VMware Infrastructure
16 24 (12.83%) Service Management
17 23 (12.30%) Office 365
18 21 (11.23%) Citrix
18 21 (11.23%) Incident Management
19 20 (10.70%) Finance
19 20 (10.70%) Internet
20 19 (10.16%) Windows XP
20 19 (10.16%) Analytical Skills
21 18 (9.63%) MS Exchange
22 16 (8.56%) Windows Server 2008
23 15 (8.02%) ITIL Certification
24 13 (6.95%) Blackberry Enterprise Server

Service Desk Analyst Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (9.63%) MS Exchange
2 13 (6.95%) Blackberry Enterprise Server
3 9 (4.81%) SharePoint
4 8 (4.28%) IIS
5 7 (3.74%) IBM Notes
6 3 (1.60%) Exchange Server 2003
6 3 (1.60%) Exchange Server 2010
Applications
1 94 (50.27%) MS Office
2 61 (32.62%) MS Excel
3 27 (14.44%) MS PowerPoint
4 2 (1.07%) Acrobat
5 1 (0.53%) MS Visio
Business Applications
1 2 (1.07%) assyst
Cloud Services
1 23 (12.30%) Office 365
2 1 (0.53%) Microsoft Azure
Communications & Networking
1 20 (10.70%) Internet
2 11 (5.88%) Remote Desktop
3 9 (4.81%) Intranet
4 7 (3.74%) TCP/IP
5 6 (3.21%) VoIP
6 4 (2.14%) DNS
6 4 (2.14%) VPN
7 2 (1.07%) DHCP
8 1 (0.53%) Broadband
8 1 (0.53%) Firewall
8 1 (0.53%) LAN
8 1 (0.53%) SAN
8 1 (0.53%) WAN
8 1 (0.53%) Wireless
Database & Business Intelligence
1 13 (6.95%) SQL Server
Development Applications
1 2 (1.07%) JIRA
General
1 20 (10.70%) Finance
2 10 (5.35%) Banking
3 7 (3.74%) Retail
4 3 (1.60%) Law
4 3 (1.60%) Telecoms
5 2 (1.07%) Back Office
5 2 (1.07%) Marketing
6 1 (0.53%) Local Government
Libraries, Frameworks & Software Standards
1 3 (1.60%) HTML
2 1 (0.53%) CSS
2 1 (0.53%) Web Services
Miscellaneous
1 19 (10.16%) Analytical Skills
2 8 (4.28%) Blackberry
3 5 (2.67%) Management Information System
4 1 (0.53%) e-Health
4 1 (0.53%) Handset
Operating Systems
1 129 (68.98%) Windows
2 66 (35.29%) Windows 7
3 40 (21.39%) Windows Server
4 27 (14.44%) Windows 8
5 19 (10.16%) Windows XP
6 16 (8.56%) Windows Server 2008
7 10 (5.35%) Windows 10
8 5 (2.67%) Windows Server 2003
8 5 (2.67%) Windows Server 2012
9 4 (2.14%) Linux
10 3 (1.60%) Android
11 2 (1.07%) Windows Vista
12 1 (0.53%) Apple iOS
12 1 (0.53%) Windows Phone
Processes & Methodologies
1 102 (54.55%) ITIL
2 28 (14.97%) Time Management
3 27 (14.44%) ITIL V3
4 24 (12.83%) Service Management
5 21 (11.23%) Incident Management
6 10 (5.35%) Wealth Management
7 7 (3.74%) People Management
7 7 (3.74%) Supplier Management
8 6 (3.21%) Root Cause Analysis
9 5 (2.67%) CAFM
9 5 (2.67%) EAM
9 5 (2.67%) Process Management
10 4 (2.14%) Agile Software Development
10 4 (2.14%) Change Control
10 4 (2.14%) Configuration Management
10 4 (2.14%) Network Architecture
10 4 (2.14%) PRINCE2
10 4 (2.14%) Project Management
10 4 (2.14%) Service Delivery
10 4 (2.14%) Trend Analysis
Programming Languages
1 11 (5.88%) SQL
2 4 (2.14%) T-SQL
3 3 (1.60%) Java
4 2 (1.07%) JavaScript
Qualifications
1 50 (26.74%) Microsoft Certification
2 34 (18.18%) MCP
3 31 (16.58%) MCSE
4 15 (8.02%) ITIL Certification
5 11 (5.88%) MCTS
6 10 (5.35%) MCSA
7 6 (3.21%) MCITP
8 4 (2.14%) MCDST
8 4 (2.14%) Security Cleared
9 3 (1.60%) ITIL Foundation Certificate
10 2 (1.07%) CCA
10 2 (1.07%) Citrix Certification
11 1 (0.53%) A+ Certification
11 1 (0.53%) Degree
Quality Assurance & Compliance
1 45 (24.06%) SLA
2 5 (2.67%) ISO/IEC 27001
3 2 (1.07%) COBIT
4 1 (0.53%) PCI DSS
System Software
1 101 (54.01%) Active Directory
2 24 (12.83%) VMware Infrastructure
3 4 (2.14%) Hyper-V
Systems Management
1 12 (6.42%) AirWatch
2 8 (4.28%) SCCM
3 4 (2.14%) DameWare
Vendors
1 86 (45.99%) Microsoft
2 25 (13.37%) VMware
3 21 (11.23%) Citrix
4 12 (6.42%) Remedy
5 8 (4.28%) HP
6 7 (3.74%) Dell
6 7 (3.74%) Lotus
7 4 (2.14%) Cisco
8 2 (1.07%) Adobe
9 1 (0.53%) Apple
9 1 (0.53%) LANDesk
9 1 (0.53%) ServiceNow
9 1 (0.53%) Xerox
York, North Yorkshire
Douglas-Scott
Salary: £15000 - £19000 per annum + Good Package
Posted: Yesterday
Leeds, West Yorkshire
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Salary: £18000 - £23000 per annum
Posted: Yesterday
York
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Posted: 2 days ago
Leeds, West Yorkshire
Crimson Ltd
Salary: £18000 - £20000 per annum + benefits
Posted: 3 days ago
Leeds, West Yorkshire
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Salary: £Competitive + benefits
Posted: 3 days ago
Doncaster
Hays Specialist Recruitment
Salary: £20000.00 - £23000.00 per annum
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Salary: up to £25,000 per annum
Posted: 21 days ago