The statistics below represent IT jobs advertised across the Yorkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 176 179 209
Rank change year-on-year
+3 +30
Permanent jobs requiring a Service Desk Analyst 81 85 60
As % of all permanent IT jobs located in Yorkshire 1.30% 1.20% 0.80%
As % of the Job Titles category 1.33% 1.22% 0.82%
Number of salaries quoted 68 79 56
Median salary £21,500 £22,000 £20,750
Median salary % change year-on-year
-2.27% +6.02%
90% offered a salary of more than £17,875 £18,500 £16,850
10% offered a salary of more than £25,000 £25,500 £25,000
UK excluding London median salary £22,000 £21,750 £21,000
% change year-on-year
+1.14% +3.57%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6076 6954 7329
As % of all permanent IT jobs located in Yorkshire 97.40% 98.04% 97.52%
Number of salaries quoted 5051 5585 5800
Median salary £38,500 £38,000 £37,500
Median salary % change year-on-year
+1.31% +1.33%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Salary Trend in Yorkshire

Service Desk Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Yorkshire region over the 3 months to 3 May 2016.

Service Desk Analyst Salary Histogram in Yorkshire

Service Desk Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +3 51 £22,500 - 8
North Yorkshire -3 15 £18,750 -6.25% 1
South Yorkshire +20 9 £19,000 -11.62% 1
East Yorkshire - 5 £19,500 -
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 3 May 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Service Desk Analyst in the job title.

1 102 (63.75%) Windows
2 94 (58.75%) Active Directory
3 83 (51.88%) ITIL
4 81 (50.63%) Microsoft
5 68 (42.50%) MS Excel
6 67 (41.88%) MS Office
7 50 (31.25%) Windows 7
8 45 (28.13%) Service Management
9 43 (26.88%) Windows Server
10 41 (25.63%) MCP
11 40 (25.00%) SLA
12 37 (23.13%) Microsoft Certification
13 35 (21.88%) Internet
14 27 (16.88%) Remedy
14 27 (16.88%) Citrix
14 27 (16.88%) Incident Management
15 26 (16.25%) Intranet
16 24 (15.00%) Finance
17 22 (13.75%) Time Management
17 22 (13.75%) ITIL Certification
18 21 (13.13%) MS PowerPoint
19 19 (11.88%) Windows XP
20 17 (10.63%) VMware
20 17 (10.63%) MS Exchange
21 16 (10.00%) MCSE
21 16 (10.00%) Blackberry
22 14 (8.75%) VMware Infrastructure
23 12 (7.50%) Windows Server 2003
24 11 (6.88%) Cisco
25 10 (6.25%) ITIL V3

Service Desk Analyst Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (10.63%) MS Exchange
2 7 (4.38%) SharePoint
3 6 (3.75%) Blackberry Enterprise Server
4 4 (2.50%) IIS
5 3 (1.88%) IBM Notes
Applications
1 68 (42.50%) MS Excel
2 67 (41.88%) MS Office
3 21 (13.13%) MS PowerPoint
4 6 (3.75%) MS Visio
5 2 (1.25%) Acrobat
Business Applications
1 4 (2.50%) Dynamics CRM
1 4 (2.50%) Sage 50
2 2 (1.25%) Tesseract
Cloud Services
1 6 (3.75%) Office 365
Communications & Networking
1 35 (21.88%) Internet
2 26 (16.25%) Intranet
3 8 (5.00%) TCP/IP
3 8 (5.00%) VoIP
4 3 (1.88%) Firewall
4 3 (1.88%) LAN
4 3 (1.88%) Remote Desktop
4 3 (1.88%) VPN
4 3 (1.88%) WAN
Database & Business Intelligence
1 4 (2.50%) SQL Server
Development Applications
1 1 (0.63%) JIRA
General
1 24 (15.00%) Finance
2 8 (5.00%) Back Office
2 8 (5.00%) Telecoms
3 6 (3.75%) Retail
4 4 (2.50%) Marketing
5 2 (1.25%) Law
5 2 (1.25%) Publishing
6 1 (0.63%) Banking
Libraries, Frameworks & Software Standards
1 7 (4.38%) Web Services
2 1 (0.63%) .NET
Miscellaneous
1 16 (10.00%) Blackberry
2 10 (6.25%) Analytical Skills
3 7 (4.38%) Data Centre
3 7 (4.38%) Management Information System
4 3 (1.88%) Fat Client
4 3 (1.88%) Thin Client
5 2 (1.25%) Health Informatics
5 2 (1.25%) Informatics
Operating Systems
1 102 (63.75%) Windows
2 50 (31.25%) Windows 7
3 43 (26.88%) Windows Server
4 19 (11.88%) Windows XP
5 12 (7.50%) Windows Server 2003
6 9 (5.63%) Windows Server 2008
7 6 (3.75%) Windows 8
8 4 (2.50%) Windows Server 2012
9 3 (1.88%) Windows 10
9 3 (1.88%) Windows Vista
10 1 (0.63%) Unix
Processes & Methodologies
1 83 (51.88%) ITIL
2 45 (28.13%) Service Management
3 27 (16.88%) Incident Management
4 22 (13.75%) Time Management
5 10 (6.25%) ITIL V3
6 9 (5.63%) Service Delivery
7 7 (4.38%) ITSM
8 6 (3.75%) Process Management
9 5 (3.13%) IT Governance
10 4 (2.50%) Continuous Improvement
10 4 (2.50%) CRM
10 4 (2.50%) Information Security
10 4 (2.50%) Knowledge Management
10 4 (2.50%) People Management
11 3 (1.88%) CAFM
11 3 (1.88%) Change Management
11 3 (1.88%) EAM
11 3 (1.88%) Supplier Management
11 3 (1.88%) Wealth Management
12 2 (1.25%) Resource Management
Programming Languages
1 6 (3.75%) SQL
2 3 (1.88%) C
3 1 (0.63%) Java
Qualifications
1 41 (25.63%) MCP
2 37 (23.13%) Microsoft Certification
3 22 (13.75%) ITIL Certification
4 16 (10.00%) MCSE
5 8 (5.00%) CCA
5 8 (5.00%) Citrix Certification
5 8 (5.00%) Degree
6 7 (4.38%) MCDST
7 2 (1.25%) HP APS
7 2 (1.25%) ITIL Foundation Certificate
7 2 (1.25%) SC Cleared
7 2 (1.25%) Security Cleared
8 1 (0.63%) MCITP
8 1 (0.63%) MCSA
8 1 (0.63%) MCTS
Quality Assurance & Compliance
1 40 (25.00%) SLA
2 8 (5.00%) COBIT
System Software
1 94 (58.75%) Active Directory
2 14 (8.75%) VMware Infrastructure
3 2 (1.25%) Hyper-V
4 1 (0.63%) Citrix Presentation Server
4 1 (0.63%) Microsoft Virtual Server
4 1 (0.63%) vSphere
Systems Management
1 6 (3.75%) SCCM
2 3 (1.88%) DameWare
3 1 (0.63%) AirWatch
3 1 (0.63%) Backup Exec
3 1 (0.63%) OpenView
Vendors
1 81 (50.63%) Microsoft
2 27 (16.88%) Citrix
2 27 (16.88%) Remedy
3 17 (10.63%) VMware
4 11 (6.88%) Cisco
5 9 (5.63%) HP
6 4 (2.50%) Northgate
6 4 (2.50%) Sage
7 3 (1.88%) Dell
7 3 (1.88%) Lotus
8 2 (1.25%) Adobe
8 2 (1.25%) LANDesk
9 1 (0.63%) Symantec
9 1 (0.63%) TOWER Software
9 1 (0.63%) Xerox
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £23,000 per annum + excellent training opportunities + manage yo
Posted: 5 days ago
York, North Yorkshire
4it Recruitment Ltd
Salary: Up to £23,000 per annum + excellent training opportunities
Posted: 5 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £25000.00 per annum
Posted: 6 days ago
Leeds, West Yorkshire
Mortimer Spinks
Salary: £18000 - £22000 per annum
Posted: 6 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 19 days ago
West Yorkshire
Hays Specialist Recruitment
Salary: £20000.00 - £25000.00 per annum
Posted: 19 days ago
Wakefield, West Yorkshire
Softsols
Salary: £20,000 - £25,000 INCLUDING BONUS
Posted: 20 days ago
Wakefield
Hays Specialist Recruitment
Salary: £18000.00 - £25000.00 per annum
Posted: 22 days ago