The statistics below represent IT jobs advertised across the Yorkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Service Desk Analyst
England / Yorkshire
Rank 144 168 179
Rank change year-on-year
+24 +11
Permanent jobs requiring a Service Desk Analyst 77 74 87
As % of all permanent IT jobs located in Yorkshire 1.50% 1.24% 1.25%
As % of the Job Titles category 1.53% 1.28% 1.28%
Number of salaries quoted 67 64 79
Median salary £21,500 £21,500 £22,000
Median salary % change year-on-year
- -2.27%
90% offered a salary of more than £18,000 £18,300 £16,500
10% offered a salary of more than £30,000 £24,600 £25,000
UK excluding London median salary £22,000 £21,500 £22,000
% change year-on-year
+2.32% -2.27%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5033 5799 6816
As % of all permanent IT jobs located in Yorkshire 97.77% 97.05% 98.00%
Number of salaries quoted 4309 4844 5653
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Analyst
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Salary Trend in Yorkshire

Service Desk Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Yorkshire region over the 3 months to 23 January 2017.

Service Desk Analyst Salary Histogram in Yorkshire

Service Desk Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +16 39 £22,750 +5.63% 3
North Yorkshire -6 20 £19,500 -6.54% 3
South Yorkshire +18 18 £21,000 +27.27% 1
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 23 January 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Service Desk Analyst in the job title.

1 104 (63.80%) Windows
2 100 (61.35%) Active Directory
3 87 (53.37%) ITIL
4 84 (51.53%) SLA
5 74 (45.40%) Microsoft
6 64 (39.26%) MS Office
7 49 (30.06%) MS Excel
8 47 (28.83%) Windows 7
9 45 (27.61%) Windows Server
10 43 (26.38%) MS Exchange
11 33 (20.25%) Service Management
12 25 (15.34%) Finance
12 25 (15.34%) Microsoft Certification
13 23 (14.11%) Citrix
14 21 (12.88%) Time Management
15 20 (12.27%) VPN
16 19 (11.66%) TCP/IP
16 19 (11.66%) Incident Management
17 17 (10.43%) Windows Server 2008
17 17 (10.43%) Analytical Skills
17 17 (10.43%) ITIL V3
17 17 (10.43%) Office 365
18 14 (8.59%) Windows 8
18 14 (8.59%) MCDST
18 14 (8.59%) SQL
19 12 (7.36%) Windows 10
20 11 (6.75%) AirWatch
20 11 (6.75%) MCSA
21 10 (6.13%) Remote Desktop
22 9 (5.52%) iPhone

Service Desk Analyst Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (26.38%) MS Exchange
2 8 (4.91%) Exchange Server 2007
2 8 (4.91%) Exchange Server 2010
3 3 (1.84%) Blackberry Enterprise Server
4 1 (0.61%) SharePoint
Applications
1 64 (39.26%) MS Office
2 49 (30.06%) MS Excel
3 3 (1.84%) MS PowerPoint
Business Applications
1 3 (1.84%) Dynamics CRM
2 1 (0.61%) assyst
Cloud Services
1 17 (10.43%) Office 365
2 1 (0.61%) Microsoft Azure
Communications & Networking
1 20 (12.27%) VPN
2 19 (11.66%) TCP/IP
3 10 (6.13%) Remote Desktop
4 9 (5.52%) DHCP
4 9 (5.52%) DNS
5 7 (4.29%) WAN
6 5 (3.07%) Internet
7 3 (1.84%) Firewall
7 3 (1.84%) LDAP
8 1 (0.61%) Intranet
8 1 (0.61%) LAN
8 1 (0.61%) SAN
8 1 (0.61%) VoIP
8 1 (0.61%) Wi-Fi
Database & Business Intelligence
1 3 (1.84%) SQL Server
2 1 (0.61%) SQL Server 2012
General
1 25 (15.34%) Finance
2 9 (5.52%) Banking
3 5 (3.07%) Law
4 4 (2.45%) Manufacturing
4 4 (2.45%) Marketing
5 2 (1.23%) French Language
5 2 (1.23%) German Language
5 2 (1.23%) Italian Language
5 2 (1.23%) Legal
5 2 (1.23%) Pharmaceutical
5 2 (1.23%) Portuguese Language
5 2 (1.23%) Spanish Language
5 2 (1.23%) Swedish Language
5 2 (1.23%) Turkish Language
6 1 (0.61%) Local Government
6 1 (0.61%) Telecoms
Miscellaneous
1 17 (10.43%) Analytical Skills
2 9 (5.52%) iPhone
3 7 (4.29%) iPad
3 7 (4.29%) Video Conferencing
4 6 (3.68%) Blackberry
5 5 (3.07%) NHS
6 2 (1.23%) e-Health
6 2 (1.23%) Smartphone
7 1 (0.61%) Fat Client
7 1 (0.61%) Fintech
7 1 (0.61%) Handset
7 1 (0.61%) Management Information System
7 1 (0.61%) Thin Client
Operating Systems
1 104 (63.80%) Windows
2 47 (28.83%) Windows 7
3 45 (27.61%) Windows Server
4 17 (10.43%) Windows Server 2008
5 14 (8.59%) Windows 8
6 12 (7.36%) Windows 10
7 6 (3.68%) Windows XP
8 4 (2.45%) Linux
8 4 (2.45%) Windows Server 2012
9 3 (1.84%) Windows Vista
10 1 (0.61%) Android
10 1 (0.61%) Apple iOS
10 1 (0.61%) Windows Phone
10 1 (0.61%) Windows Server 2003
Processes & Methodologies
1 87 (53.37%) ITIL
2 33 (20.25%) Service Management
3 21 (12.88%) Time Management
4 19 (11.66%) Incident Management
5 17 (10.43%) ITIL V3
6 9 (5.52%) Configuration Management
7 6 (3.68%) Trend Analysis
8 5 (3.07%) Network Architecture
8 5 (3.07%) Service Delivery
8 5 (3.07%) Service Desk Management
9 4 (2.45%) Agile Software Development
9 4 (2.45%) Continuous Improvement
9 4 (2.45%) Patch Management
9 4 (2.45%) PRINCE2
9 4 (2.45%) Project Management
10 3 (1.84%) Creative Problem-Solving
10 3 (1.84%) CRM
10 3 (1.84%) ITSM
10 3 (1.84%) Stakeholder Management
11 2 (1.23%) Business Intelligence
Programming Languages
1 14 (8.59%) SQL
2 3 (1.84%) T-SQL
3 2 (1.23%) Java
Qualifications
1 25 (15.34%) Microsoft Certification
2 14 (8.59%) MCDST
3 11 (6.75%) MCSA
4 9 (5.52%) Degree
4 9 (5.52%) MCITP
5 8 (4.91%) MCP
6 5 (3.07%) MCSE
7 4 (2.45%) ITIL Certification
7 4 (2.45%) Security Cleared
8 3 (1.84%) MCTS
9 2 (1.23%) ITIL Foundation Certificate
10 1 (0.61%) A+ Certification
Quality Assurance & Compliance
1 84 (51.53%) SLA
2 4 (2.45%) ISO/IEC 27001
2 4 (2.45%) QA
3 1 (0.61%) Data Quality
System Software
1 100 (61.35%) Active Directory
2 6 (3.68%) VMware Infrastructure
3 4 (2.45%) Hyper-V
3 4 (2.45%) XenApp
Systems Management
1 11 (6.75%) AirWatch
2 7 (4.29%) SCCM
3 6 (3.68%) DameWare
4 3 (1.84%) Backup Exec
4 3 (1.84%) OpenView
4 3 (1.84%) ServiceCenter
5 2 (1.23%) OVSD
Vendors
1 74 (45.40%) Microsoft
2 23 (14.11%) Citrix
3 9 (5.52%) Remedy
4 8 (4.91%) Bomgar
4 8 (4.91%) Cisco
4 8 (4.91%) VMware
5 6 (3.68%) LANDesk
6 3 (1.84%) HP
6 3 (1.84%) Symantec
7 2 (1.23%) Apple
8 1 (0.61%) Avaya
8 1 (0.61%) Sage
8 1 (0.61%) SAP
8 1 (0.61%) ServiceNow
8 1 (0.61%) Veeam
Sheffield, South Yorkshire
Head Resourcing
Salary: £21000.00 per annum + Benefits
Posted: 6 days ago
Leeds, West Yorkshire
CoreCom Consulting
Salary: £20000 - £25000 per annum + Benefits
Posted: 6 days ago
Bradford, West Yorkshire
The Bridge Ltd
Salary: From £20,000 to £25,000 per annum
Posted: 6 days ago
York, North Yorkshire
FT Select
Salary: From £18,000 to £20,000 per annum + company benefits
Posted: 4 days ago