The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 175 201 134
Rank change year-on-year
+26 -67
Permanent jobs requiring a Service Desk Analyst 79 55 88
As % of all permanent IT jobs located in Yorkshire 1.15% 0.78% 1.66%
As % of the Job Titles category 1.18% 0.81% 1.76%
Number of salaries quoted 64 51 72
Average salary £21,500 £18,500 £20,500
Average salary % change year-on-year
+16.21% -9.75%
90% offered a salary of more than £18,000 £17,000 £17,000
10% offered a salary of more than £25,000 £22,500 £27,950
UK excluding London average salary £22,000 £21,500 £20,500
% change year-on-year
+2.32% +4.87%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6667 6811 5003
As % of all permanent IT jobs located in Yorkshire 96.72% 96.43% 94.65%
Number of salaries quoted 5465 5424 3916
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £56,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Salary Trend in Yorkshire

Service Desk Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +28 54 £21,750 +20.83% 3
North Yorkshire -1 15 £23,750 +39.70% 1
South Yorkshire 0 10 £21,000 -1.17% 1
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 29 July 2015, IT jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 100 (62.11%) ITIL
2 98 (60.87%) Windows
3 97 (60.25%) Microsoft
4 80 (49.69%) MS Office
5 79 (49.07%) Active Directory
6 67 (41.61%) MS Excel
7 46 (28.57%) Windows 7
8 41 (25.47%) SLA
9 27 (16.77%) Service Management
10 25 (15.53%) MS Exchange
11 24 (14.91%) Citrix
11 24 (14.91%) Microsoft Certification
12 21 (13.04%) Retail
13 17 (10.56%) Blackberry
13 17 (10.56%) Windows XP
14 16 (9.94%) TCP/IP
14 16 (9.94%) Management Information System
15 15 (9.32%) Finance
15 15 (9.32%) Windows Server 2008
16 14 (8.70%) MCDST
17 13 (8.07%) Incident Management
17 13 (8.07%) Internet
18 12 (7.45%) Time Management
18 12 (7.45%) Analytical Skills
19 11 (6.83%) Problem Management
19 11 (6.83%) Banking
19 11 (6.83%) Blackberry Enterprise Server
19 11 (6.83%) Windows Server 2003
19 11 (6.83%) FTP
20 10 (6.21%) MOS

Service Desk Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 29 July 2015, IT jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (15.53%) MS Exchange
2 11 (6.83%) Blackberry Enterprise Server
3 4 (2.48%) Exchange Server 2007
3 4 (2.48%) Confluence
4 3 (1.86%) Exchange Server 2010
4 3 (1.86%) Exchange Server 2013
4 3 (1.86%) Exchange Server 2003
4 3 (1.86%) SharePoint
Applications
1 80 (49.69%) MS Office
2 67 (41.61%) MS Excel
3 5 (3.11%) MS PowerPoint
Cloud Services
1 3 (1.86%) Office 365
Communications & Networking
1 16 (9.94%) TCP/IP
2 13 (8.07%) Internet
3 11 (6.83%) FTP
4 6 (3.73%) DNS
5 5 (3.11%) VPN
6 4 (2.48%) WAN
7 3 (1.86%) DHCP
7 3 (1.86%) LDAP
7 3 (1.86%) LAN
7 3 (1.86%) SAN
7 3 (1.86%) NAS
7 3 (1.86%) NetScaler
8 1 (0.62%) WebEx
8 1 (0.62%) Extranet
8 1 (0.62%) Firewall
8 1 (0.62%) DMZ
Database & Business Intelligence
1 6 (3.73%) SQL Server
1 6 (3.73%) SQL Server 2008
2 4 (2.48%) Crystal Reports
General
1 21 (13.04%) Retail
2 15 (9.32%) Finance
3 11 (6.83%) Banking
4 8 (4.97%) Telecoms
5 7 (4.35%) Pharmaceutical
6 4 (2.48%) Financial Institution
7 2 (1.24%) Law
8 1 (0.62%) Legal
8 1 (0.62%) Advertising
Libraries, Frameworks & Software Standards
1 4 (2.48%) CSS
1 4 (2.48%) XML
1 4 (2.48%) Flash
1 4 (2.48%) HTML5
1 4 (2.48%) HTML
2 2 (1.24%) .NET
3 1 (0.62%) COM
Miscellaneous
1 17 (10.56%) Blackberry
2 16 (9.94%) Management Information System
3 12 (7.45%) Analytical Skills
4 8 (4.97%) NHS
5 7 (4.35%) FMCG
6 4 (2.48%) Computer Science
7 3 (1.86%) Mobile App
Operating Systems
1 98 (60.87%) Windows
2 46 (28.57%) Windows 7
3 17 (10.56%) Windows XP
4 15 (9.32%) Windows Server 2008
5 11 (6.83%) Windows Server 2003
6 9 (5.59%) Apple iOS
7 6 (3.73%) Windows 8
7 6 (3.73%) Linux
8 4 (2.48%) Android
8 4 (2.48%) Windows Server 2012
9 3 (1.86%) UNIX
9 3 (1.86%) Windows 2000 Server
9 3 (1.86%) Windows Vista
Processes & Methodologies
1 100 (62.11%) ITIL
2 27 (16.77%) Service Management
3 13 (8.07%) Incident Management
4 12 (7.45%) Time Management
5 11 (6.83%) Problem Management
6 7 (4.35%) ITSM
7 4 (2.48%) E-Commerce
7 4 (2.48%) Change Management
7 4 (2.48%) Data Protection
7 4 (2.48%) Web Development
7 4 (2.48%) Continuous Improvement
7 4 (2.48%) Mentoring
8 2 (1.24%) Patch Management
8 2 (1.24%) Service Desk Management
8 2 (1.24%) Document Management
8 2 (1.24%) Logistics
8 2 (1.24%) Network Architecture
9 1 (0.62%) Knowledge Management
9 1 (0.62%) Project Management
9 1 (0.62%) PRINCE2
Programming Languages
1 8 (4.97%) SQL
2 4 (2.48%) JavaScript
Qualifications
1 24 (14.91%) Microsoft Certification
2 14 (8.70%) MCDST
3 10 (6.21%) MOS
4 8 (4.97%) Degree
5 7 (4.35%) ITIL Foundation Certificate
6 6 (3.73%) MCP
7 4 (2.48%) MCSE
7 4 (2.48%) A+ Certification
8 2 (1.24%) Security Cleared
9 1 (0.62%) ITIL Certification
Quality Assurance & Compliance
1 41 (25.47%) SLA
2 2 (1.24%) ISO/IEC 27001
System Software
1 79 (49.07%) Active Directory
2 10 (6.21%) XenApp
3 4 (2.48%) vSphere
4 3 (1.86%) VMware ESXi
4 3 (1.86%) vCloud
4 3 (1.86%) XenServer
5 1 (0.62%) Citrix Presentation Server
5 1 (0.62%) VMware Infrastructure
Systems Management
1 6 (3.73%) Norton AntiVirus
2 3 (1.86%) DameWare
3 1 (0.62%) Backup Exec
Vendors
1 97 (60.25%) Microsoft
2 24 (14.91%) Citrix
3 6 (3.73%) CheckPoint
3 6 (3.73%) Symantec
3 6 (3.73%) VMware
4 4 (2.48%) NetApp
4 4 (2.48%) HP
4 4 (2.48%) EMC
4 4 (2.48%) Tieto
5 3 (1.86%) Isilon
5 3 (1.86%) Nimsoft
5 3 (1.86%) Zerto
5 3 (1.86%) Veeam
6 2 (1.24%) Cisco
6 2 (1.24%) Apple
6 2 (1.24%) LANDesk
7 1 (0.62%) Novell
Sheffield, South Yorkshire
Verticality Ltd
Salary: £18000 - £25000 per annum
Posted: 5 days ago