The statistics below represent IT jobs advertised across the Yorkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 158 170 198
Rank change year-on-year
+12 +28
Permanent jobs requiring a Service Desk Analyst 73 73 76
As % of all permanent IT jobs located in Yorkshire 1.37% 1.16% 1.02%
As % of the Job Titles category 1.40% 1.19% 1.05%
Number of salaries quoted 66 55 71
Median salary £21,000 £20,866 £19,000
Median salary % change year-on-year
+0.64% +9.82%
90% offered a salary of more than £18,000 £17,700 £16,750
10% offered a salary of more than £27,000 £26,500 £23,250
UK excluding London median salary £22,000 £21,181 £21,500
% change year-on-year
+3.86% -1.48%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5203 6124 7269
As % of all permanent IT jobs located in Yorkshire 97.64% 97.70% 97.58%
Number of salaries quoted 4499 5028 5927
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,500 £23,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London median salary £42,000 £41,000 £40,000
% change year-on-year
+2.43% +2.50%

Service Desk Analyst
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Salary Trend in Yorkshire

Service Desk Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Yorkshire region over the 3 months to 7 December 2016.

Service Desk Analyst Salary Histogram in Yorkshire

Service Desk Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +30 35 £22,000 +7.31% 6
North Yorkshire +9 23 £19,000 -16.48% 3
South Yorkshire +11 14 £21,000 +13.51%
East Yorkshire -6 1 £22,500 +12.50%
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 7 December 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Service Desk Analyst in the job title.

1 119 (63.98%) Windows
2 108 (58.06%) Active Directory
3 104 (55.91%) ITIL
4 88 (47.31%) Microsoft
5 82 (44.09%) MS Office
6 77 (41.40%) SLA
7 61 (32.80%) Windows 7
8 58 (31.18%) MS Excel
9 41 (22.04%) Windows Server
10 37 (19.89%) Microsoft Certification
11 33 (17.74%) MS Exchange
12 28 (15.05%) Service Management
13 26 (13.98%) ITIL V3
14 25 (13.44%) Finance
15 24 (12.90%) Citrix
15 24 (12.90%) Windows 8
16 23 (12.37%) Time Management
17 20 (10.75%) Office 365
17 20 (10.75%) Analytical Skills
18 19 (10.22%) Windows Server 2008
18 19 (10.22%) Incident Management
19 17 (9.14%) TCP/IP
19 17 (9.14%) MCP
20 16 (8.60%) MCSE
20 16 (8.60%) VPN
21 14 (7.53%) VMware
22 13 (6.99%) MS PowerPoint
22 13 (6.99%) Windows 10
22 13 (6.99%) AirWatch
22 13 (6.99%) VMware Infrastructure

Service Desk Analyst Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (17.74%) MS Exchange
2 9 (4.84%) Blackberry Enterprise Server
3 6 (3.23%) Exchange Server 2010
4 5 (2.69%) Exchange Server 2007
5 4 (2.15%) SharePoint
6 2 (1.08%) IBM Notes
7 1 (0.54%) Exchange Server 2003
7 1 (0.54%) IIS
Applications
1 82 (44.09%) MS Office
2 58 (31.18%) MS Excel
3 13 (6.99%) MS PowerPoint
Business Applications
1 3 (1.61%) Dynamics CRM
2 2 (1.08%) assyst
Cloud Services
1 20 (10.75%) Office 365
2 1 (0.54%) Microsoft Azure
Communications & Networking
1 17 (9.14%) TCP/IP
2 16 (8.60%) VPN
3 12 (6.45%) Internet
3 12 (6.45%) Remote Desktop
4 6 (3.23%) DNS
4 6 (3.23%) WAN
5 5 (2.69%) DHCP
6 3 (1.61%) Firewall
7 2 (1.08%) Intranet
7 2 (1.08%) VoIP
8 1 (0.54%) LAN
8 1 (0.54%) LDAP
8 1 (0.54%) SAN
Database & Business Intelligence
1 8 (4.30%) SQL Server
Development Applications
1 1 (0.54%) JIRA
General
1 25 (13.44%) Finance
2 11 (5.91%) Banking
3 4 (2.15%) Law
3 4 (2.15%) Manufacturing
3 4 (2.15%) Marketing
4 2 (1.08%) French Language
4 2 (1.08%) German Language
4 2 (1.08%) Italian Language
4 2 (1.08%) Pharmaceutical
4 2 (1.08%) Portuguese Language
4 2 (1.08%) Spanish Language
4 2 (1.08%) Swedish Language
4 2 (1.08%) Turkish Language
5 1 (0.54%) Legal
5 1 (0.54%) Local Government
5 1 (0.54%) Retail
5 1 (0.54%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (1.08%) HTML
2 1 (0.54%) CSS
Miscellaneous
1 20 (10.75%) Analytical Skills
2 7 (3.76%) Blackberry
3 6 (3.23%) iPhone
4 5 (2.69%) NHS
5 4 (2.15%) iPad
5 4 (2.15%) Video Conferencing
6 3 (1.61%) Management Information System
7 2 (1.08%) e-Health
7 2 (1.08%) Handset
7 2 (1.08%) Smartphone
8 1 (0.54%) Fintech
Operating Systems
1 119 (63.98%) Windows
2 61 (32.80%) Windows 7
3 41 (22.04%) Windows Server
4 24 (12.90%) Windows 8
5 19 (10.22%) Windows Server 2008
6 13 (6.99%) Windows 10
7 10 (5.38%) Windows XP
8 4 (2.15%) Linux
8 4 (2.15%) Windows Server 2012
9 3 (1.61%) Android
9 3 (1.61%) Windows Vista
10 2 (1.08%) Apple iOS
10 2 (1.08%) Windows Phone
11 1 (0.54%) Windows Server 2003
Processes & Methodologies
1 104 (55.91%) ITIL
2 28 (15.05%) Service Management
3 26 (13.98%) ITIL V3
4 23 (12.37%) Time Management
5 19 (10.22%) Incident Management
6 7 (3.76%) Wealth Management
7 6 (3.23%) Trend Analysis
8 5 (2.69%) Configuration Management
8 5 (2.69%) Network Architecture
8 5 (2.69%) Service Desk Management
9 4 (2.15%) Agile Software Development
9 4 (2.15%) Change Control
9 4 (2.15%) Infrastructure Monitoring
9 4 (2.15%) Patch Management
9 4 (2.15%) PRINCE2
9 4 (2.15%) Project Management
10 3 (1.61%) Creative Problem-Solving
10 3 (1.61%) Mobile Device Management
10 3 (1.61%) People Management
10 3 (1.61%) Supplier Management
Programming Languages
1 11 (5.91%) SQL
2 5 (2.69%) T-SQL
3 4 (2.15%) Java
4 1 (0.54%) JavaScript
Qualifications
1 37 (19.89%) Microsoft Certification
2 17 (9.14%) MCP
3 16 (8.60%) MCSE
4 10 (5.38%) MCDST
4 10 (5.38%) MCSA
5 8 (4.30%) ITIL Certification
5 8 (4.30%) MCITP
5 8 (4.30%) MCTS
6 7 (3.76%) Degree
7 4 (2.15%) Security Cleared
8 3 (1.61%) ITIL Foundation Certificate
9 1 (0.54%) A+ Certification
Quality Assurance & Compliance
1 77 (41.40%) SLA
2 5 (2.69%) ISO/IEC 27001
3 3 (1.61%) QA
4 1 (0.54%) Data Quality
4 1 (0.54%) PCI DSS
System Software
1 108 (58.06%) Active Directory
2 13 (6.99%) VMware Infrastructure
3 4 (2.15%) XenApp
4 2 (1.08%) Hyper-V
Systems Management
1 13 (6.99%) AirWatch
2 7 (3.76%) SCCM
3 5 (2.69%) DameWare
4 3 (1.61%) Backup Exec
4 3 (1.61%) OpenView
4 3 (1.61%) ServiceCenter
5 2 (1.08%) OVSD
Vendors
1 88 (47.31%) Microsoft
2 24 (12.90%) Citrix
3 14 (7.53%) VMware
4 9 (4.84%) Remedy
5 7 (3.76%) LANDesk
6 6 (3.23%) Bomgar
7 5 (2.69%) Cisco
7 5 (2.69%) HP
8 3 (1.61%) Apple
8 3 (1.61%) Symantec
9 2 (1.08%) Dell
9 2 (1.08%) Lotus
9 2 (1.08%) ServiceNow
10 1 (0.54%) Sage
10 1 (0.54%) SAP
Wakefield, Yorkshire
Minster Law
Posted: 2 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £30,000 per annum Plus Benefits
Posted: 6 days ago
Harrogate, North Yorkshire
Spring Technology
Salary: £22000.00 - £25000.00 per annum + + Benefits
Posted: 5 days ago
Harrogate
360 Resourcing
Salary: £25,000 - £30,000 per annum
Posted: 13 days ago