The statistics below represent IT jobs advertised across the Yorkshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 May 2016 with a comparison to same period over 2 years.

3 months to
26 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 170 176 203
Rank change year-on-year
+6 +27
Permanent jobs requiring a Service Desk Analyst 76 74 61
As % of all permanent IT jobs located in Yorkshire 1.30% 1.11% 0.85%
As % of the Job Titles category 1.34% 1.14% 0.87%
Number of salaries quoted 66 66 56
Median salary £21,500 £22,000 £20,750
Median salary % change year-on-year
-2.27% +6.02%
90% offered a salary of more than £17,600 £18,000 £16,850
10% offered a salary of more than £24,900 £25,250 £25,000
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5691 6519 6976
As % of all permanent IT jobs located in Yorkshire 97.45% 97.93% 97.69%
Number of salaries quoted 4752 5259 5620
Median salary £38,500 £39,000 £37,500
Median salary % change year-on-year
-1.28% +4.00%
90% offered a salary of more than £25,000 £25,000 £24,500
10% offered a salary of more than £55,000 £51,870 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Salary Trend in Yorkshire

Service Desk Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Yorkshire region over the 3 months to 26 May 2016.

Service Desk Analyst Salary Histogram in Yorkshire

Service Desk Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 26 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +8 52 £22,500 - 4
North Yorkshire +10 11 £17,500 -12.50% 1
South Yorkshire +18 8 £19,000 -11.62%
East Yorkshire - 5 £19,500 -
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 26 May 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Service Desk Analyst in the job title.

1 102 (64.56%) Windows
2 92 (58.23%) Active Directory
3 77 (48.73%) Microsoft
4 71 (44.94%) ITIL
5 68 (43.04%) MS Office
6 63 (39.87%) MS Excel
7 48 (30.38%) Windows 7
8 43 (27.22%) Windows Server
9 39 (24.68%) Service Management
10 38 (24.05%) MCP
11 37 (23.42%) SLA
12 35 (22.15%) Microsoft Certification
13 30 (18.99%) Internet
14 27 (17.09%) Incident Management
15 25 (15.82%) Remedy
15 25 (15.82%) Citrix
16 24 (15.19%) Intranet
16 24 (15.19%) MS PowerPoint
17 22 (13.92%) Time Management
17 22 (13.92%) ITIL Certification
18 20 (12.66%) Windows XP
18 20 (12.66%) Finance
19 18 (11.39%) MCSE
20 17 (10.76%) MS Exchange
21 16 (10.13%) Blackberry
21 16 (10.13%) VMware
22 13 (8.23%) VMware Infrastructure
22 13 (8.23%) Windows Server 2003
23 11 (6.96%) HP
23 11 (6.96%) Analytical Skills

Service Desk Analyst Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (10.76%) MS Exchange
2 6 (3.80%) IIS
2 6 (3.80%) SharePoint
3 5 (3.16%) Blackberry Enterprise Server
3 5 (3.16%) IBM Notes
4 1 (0.63%) Exchange Server 2003
4 1 (0.63%) Exchange Server 2010
Applications
1 68 (43.04%) MS Office
2 63 (39.87%) MS Excel
3 24 (15.19%) MS PowerPoint
4 3 (1.90%) MS Visio
5 2 (1.27%) Acrobat
Business Applications
1 2 (1.27%) Tesseract
2 1 (0.63%) Dynamics CRM
2 1 (0.63%) Sage 50
Cloud Services
1 9 (5.70%) Office 365
Communications & Networking
1 30 (18.99%) Internet
2 24 (15.19%) Intranet
3 7 (4.43%) VoIP
4 5 (3.16%) Remote Desktop
4 5 (3.16%) TCP/IP
5 3 (1.90%) Firewall
5 3 (1.90%) VPN
6 2 (1.27%) LAN
6 2 (1.27%) WAN
7 1 (0.63%) Broadband
7 1 (0.63%) DNS
7 1 (0.63%) Wireless
Database & Business Intelligence
1 6 (3.80%) SQL Server
Development Applications
1 1 (0.63%) JIRA
General
1 20 (12.66%) Finance
2 8 (5.06%) Back Office
3 6 (3.80%) Retail
4 4 (2.53%) Marketing
4 4 (2.53%) Telecoms
5 2 (1.27%) Banking
5 2 (1.27%) Publishing
6 1 (0.63%) Law
Libraries, Frameworks & Software Standards
1 5 (3.16%) Web Services
2 1 (0.63%) .NET
Miscellaneous
1 16 (10.13%) Blackberry
2 11 (6.96%) Analytical Skills
3 7 (4.43%) Management Information System
4 4 (2.53%) Data Centre
5 3 (1.90%) Fat Client
5 3 (1.90%) Thin Client
6 2 (1.27%) Health Informatics
6 2 (1.27%) Informatics
Operating Systems
1 102 (64.56%) Windows
2 48 (30.38%) Windows 7
3 43 (27.22%) Windows Server
4 20 (12.66%) Windows XP
5 13 (8.23%) Windows Server 2003
6 10 (6.33%) Windows Server 2008
7 7 (4.43%) Windows 8
8 5 (3.16%) Windows 10
8 5 (3.16%) Windows Server 2012
9 3 (1.90%) Windows Vista
10 1 (0.63%) Android
10 1 (0.63%) Unix
Processes & Methodologies
1 71 (44.94%) ITIL
2 39 (24.68%) Service Management
3 27 (17.09%) Incident Management
4 22 (13.92%) Time Management
5 9 (5.70%) ITIL V3
6 7 (4.43%) Service Delivery
7 6 (3.80%) Process Management
8 5 (3.16%) CAFM
8 5 (3.16%) EAM
8 5 (3.16%) IT Governance
8 5 (3.16%) Supplier Management
9 4 (2.53%) ITSM
9 4 (2.53%) Knowledge Management
9 4 (2.53%) People Management
9 4 (2.53%) Root Cause Analysis
9 4 (2.53%) Wealth Management
10 3 (1.90%) Change Management
11 2 (1.27%) Document Management
11 2 (1.27%) Information Security
11 2 (1.27%) Resource Management
Programming Languages
1 7 (4.43%) SQL
2 1 (0.63%) Java
Qualifications
1 38 (24.05%) MCP
2 35 (22.15%) Microsoft Certification
3 22 (13.92%) ITIL Certification
4 18 (11.39%) MCSE
5 8 (5.06%) CCA
5 8 (5.06%) Citrix Certification
5 8 (5.06%) Degree
6 5 (3.16%) MCDST
7 3 (1.90%) MCSA
8 2 (1.27%) HP APS
8 2 (1.27%) ITIL Foundation Certificate
8 2 (1.27%) MCTS
8 2 (1.27%) SC Cleared
8 2 (1.27%) Security Cleared
9 1 (0.63%) MCITP
Quality Assurance & Compliance
1 37 (23.42%) SLA
2 8 (5.06%) COBIT
System Software
1 92 (58.23%) Active Directory
2 13 (8.23%) VMware Infrastructure
3 2 (1.27%) Hyper-V
4 1 (0.63%) Citrix Presentation Server
4 1 (0.63%) vSphere
Systems Management
1 3 (1.90%) DameWare
1 3 (1.90%) SCCM
2 2 (1.27%) AirWatch
3 1 (0.63%) Backup Exec
3 1 (0.63%) OpenView
Vendors
1 77 (48.73%) Microsoft
2 25 (15.82%) Citrix
2 25 (15.82%) Remedy
3 16 (10.13%) VMware
4 11 (6.96%) HP
5 9 (5.70%) Cisco
6 5 (3.16%) Dell
6 5 (3.16%) Lotus
7 2 (1.27%) Adobe
7 2 (1.27%) LANDesk
8 1 (0.63%) Northgate
8 1 (0.63%) Sage
8 1 (0.63%) Symantec
8 1 (0.63%) TOWER Software
8 1 (0.63%) Xerox
Leeds, West Yorkshire
CoreCom Consulting
Salary: £25000 per annum + Benefits
Posted: 2 hours ago
Leeds, West Yorkshire
Pro-Quest Resourcing Ltd
Salary: £24000 - £27000 Per Annum + Bens + Share Options
Posted: 23 hours ago
Wakefield, West Yorkshire
Davanti Solutions
Salary: £15,000 per annum
Posted: 6 days ago
Bradford, West Yorkshire
4it Recruitment Ltd
Salary: Up to £30,000 per annum + excellent training opportunities
Posted: 6 days ago