The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 206 163 181
Rank change year-on-year
-43 +18
Permanent jobs requiring a Service Desk Analyst 54 60 40
As % of all permanent IT jobs located in Yorkshire 0.71% 1.04% 0.70%
As % of the Job Titles category 0.74% 1.09% 0.72%
Number of salaries quoted 51 54 34
Average salary £20,000 £20,000 £20,606
Average salary % change year-on-year
- -2.94%
90% offered a salary of more than £16,950 £17,000 £16,475
10% offered a salary of more than £24,000 £23,000 £26,000
UK excluding London average salary £21,000 £21,000 £22,000
% change year-on-year
- -4.54%
Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7319 5501 5584
As % of all permanent IT jobs located in Yorkshire 95.72% 95.80% 97.21%
Number of salaries quoted 5788 4352 4709
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £22,500 £22,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Service Desk Analyst
England

Service Desk Analyst
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Yorkshire

Service Desk Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Yorkshire region.

Service Desk Analyst Salary Trend in Yorkshire

Service Desk Analyst
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Yorkshire region over the 3 months to 18 April 2014.

Service Desk Analyst Salary Histogram in Yorkshire

Service Desk Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
West Yorkshire -40 36 £20,000 -4.76% 6
South Yorkshire -6 14 £21,250 +3.65% 1
North Yorkshire -24 3 £19,750 +16.17% 2
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in Yorkshire

For the 6 months to 18 April 2014, IT jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 77 (59.23%) Windows
2 75 (57.69%) Active Directory
3 71 (54.62%) Microsoft
4 58 (44.62%) MS Office
5 54 (41.54%) ITIL
6 50 (38.46%) MS Excel
7 41 (31.54%) Windows 7
8 34 (26.15%) MS Exchange
9 24 (18.46%) Microsoft Certification
10 21 (16.15%) Citrix
11 20 (15.38%) SLA
12 18 (13.85%) Windows XP
13 15 (11.54%) Service Management
14 14 (10.77%) Problem Management
15 13 (10.00%) Finance
15 13 (10.00%) SQL
16 12 (9.23%) LAN
16 12 (9.23%) WAN
16 12 (9.23%) Incident Management
16 12 (9.23%) Time Management
17 11 (8.46%) Exchange Server 2007
18 10 (7.69%) DHCP
18 10 (7.69%) VoIP
18 10 (7.69%) DNS
19 9 (6.92%) TCP/IP
19 9 (6.92%) PL/SQL
20 8 (6.15%) Change Control
21 7 (5.38%) Windows Server 2008
21 7 (5.38%) HP
21 7 (5.38%) Windows Server 2003

Service Desk Analyst
Top Related IT Skills in Yorkshire by Category

For the 6 months to 18 April 2014, IT jobs across the Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (26.15%) MS Exchange
2 11 (8.46%) Exchange Server 2007
3 3 (2.31%) Exchange Server 2003
4 2 (1.54%) Blackberry Enterprise Server
5 1 (0.77%) Exchange Server 2010
Applications
1 58 (44.62%) MS Office
2 50 (38.46%) MS Excel
3 2 (1.54%) MS PowerPoint
4 1 (0.77%) Acrobat
Communications & Networking
1 12 (9.23%) LAN
1 12 (9.23%) WAN
2 10 (7.69%) DHCP
2 10 (7.69%) VoIP
2 10 (7.69%) DNS
3 9 (6.92%) TCP/IP
4 6 (4.62%) Internet
5 5 (3.85%) Intranet
Database & Business Intelligence
1 3 (2.31%) SQL Server
2 1 (0.77%) SQL Server 2008
2 1 (0.77%) SQLite
2 1 (0.77%) MySQL
Development Applications
1 1 (0.77%) Git (software)
1 1 (0.77%) Subversion
General
1 13 (10.00%) Finance
2 5 (3.85%) Legal
3 3 (2.31%) Law
4 2 (1.54%) French Language
5 1 (0.77%) German Language
5 1 (0.77%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (1.54%) Web Services
2 1 (0.77%) JSON
2 1 (0.77%) jQuery
2 1 (0.77%) REST
2 1 (0.77%) HTML5
2 1 (0.77%) Ajax
2 1 (0.77%) XML
2 1 (0.77%) ASP.NET
2 1 (0.77%) CSS
2 1 (0.77%) SOAP
2 1 (0.77%) .NET
2 1 (0.77%) HTML
Miscellaneous
1 3 (2.31%) Social Media
1 3 (2.31%) Management Information System
1 3 (2.31%) Blackberry
2 2 (1.54%) Client/Server
3 1 (0.77%) Mathematics
3 1 (0.77%) Replication
3 1 (0.77%) E-Learning
3 1 (0.77%) NHS
Operating Systems
1 77 (59.23%) Windows
2 41 (31.54%) Windows 7
3 18 (13.85%) Windows XP
4 7 (5.38%) Windows Server 2008
4 7 (5.38%) Windows Server 2003
5 4 (3.08%) Windows Vista
6 2 (1.54%) UNIX
6 2 (1.54%) Windows 8
Processes & Methodologies
1 54 (41.54%) ITIL
2 15 (11.54%) Service Management
3 14 (10.77%) Problem Management
4 12 (9.23%) Incident Management
4 12 (9.23%) Time Management
5 8 (6.15%) Change Control
6 5 (3.85%) Service Delivery
7 4 (3.08%) Validation
8 3 (2.31%) WFM
8 3 (2.31%) Change Management
9 2 (1.54%) Asset Management
10 1 (0.77%) Network Monitoring
10 1 (0.77%) Data Analysis
10 1 (0.77%) Business Intelligence
10 1 (0.77%) Risk Management
Programming Languages
1 13 (10.00%) SQL
2 9 (6.92%) PL/SQL
3 1 (0.77%) PowerShell
3 1 (0.77%) C
3 1 (0.77%) C#
3 1 (0.77%) JavaScript
3 1 (0.77%) PHP
Qualifications
1 24 (18.46%) Microsoft Certification
2 6 (4.62%) ITIL Certification
2 6 (4.62%) MCDST
2 6 (4.62%) MOS
3 4 (3.08%) MCSA
4 3 (2.31%) Degree
4 3 (2.31%) HNC
4 3 (2.31%) HND
4 3 (2.31%) MCP
4 3 (2.31%) ISEB
5 2 (1.54%) CCNA
5 2 (1.54%) Cisco Certification
6 1 (0.77%) MCSE
Quality Assurance & Compliance
1 20 (15.38%) SLA
2 4 (3.08%) QA
System Software
1 75 (57.69%) Active Directory
2 1 (0.77%) Citrix Presentation Server
2 1 (0.77%) XenApp
2 1 (0.77%) MetaFrame
2 1 (0.77%) Terminal Services
Systems Management
1 3 (2.31%) OpenView
2 2 (1.54%) DameWare
2 2 (1.54%) ServiceCenter
3 1 (0.77%) OVSD
3 1 (0.77%) Norton AntiVirus
Vendors
1 71 (54.62%) Microsoft
2 21 (16.15%) Citrix
3 7 (5.38%) HP
4 3 (2.31%) Oracle
4 3 (2.31%) Symantec
5 2 (1.54%) Bomgar
6 1 (0.77%) LANDesk
6 1 (0.77%) ServiceNow
6 1 (0.77%) Cisco
6 1 (0.77%) Adobe
6 1 (0.77%) Juniper
6 1 (0.77%) CheckPoint
6 1 (0.77%) Remedy
Sheffield, Yorkshire
Hyphen
Posted: Yesterday
Leeds, West Yorkshire
Head Resourcing
Salary: £20000 - £24000 per annum + excellent bens + on call allowance
Posted: 3 days ago
Bradford, West Yorkshire
RecruitmentRevolution.com Limited
Salary: Attractive Salary + Leading Company Benefits Package
Posted: 3 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £23000 per annum + Bens
Posted: 4 days ago
Bradford
Recruitment Genius
Salary: £24000 - £28000 per annum + benefits
Posted: 24 days ago
Halifax
Quantica Technology - London
Salary: £18000 - £21000 per annum
Posted: 27 days ago