The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Reading region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Customer Engagement
Berkshire / Reading
Rank 83 112 123
Rank change year-on-year
+29 +11
Permanent jobs citing Customer Engagement 24 34 19
As % of all permanent IT jobs located in Reading 1.74% 1.54% 0.81%
As % of the Processes & Methodologies category 2.05% 1.78% 0.97%
Number of salaries quoted 5 27 18
Median salary £80,000 £54,000 £75,000
Median salary % change year-on-year
+48.14% -28.00%
90% offered a salary of more than £51,000 £30,000 £62,500
10% offered a salary of more than £89,000 £61,000 £100,000
UK excluding London median salary £55,000 £52,500 £60,000
% change year-on-year
+4.76% -12.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1170 1906 1967
As % of all permanent IT jobs located in Reading 84.60% 86.56% 84.35%
Number of salaries quoted 843 1506 1292
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £33,500 £35,000 £33,000
10% offered a salary of more than £70,000 £75,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Reading

Customer Engagement
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Reading region.

Customer Engagement Salary Trend in Reading

Customer Engagement
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Reading region over the 3 months to 20 January 2017.

Customer Engagement Salary Histogram in Reading

Customer Engagement
Top 30 Related IT Skills in Reading

For the 6 months to 20 January 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region with a requirement for Customer Engagement.

1 30 (71.43%) Degree
2 24 (57.14%) Change Management
2 24 (57.14%) Marketing
3 23 (54.76%) IBM
3 23 (54.76%) HP
4 22 (52.38%) CRM
4 22 (52.38%) Telecoms
4 22 (52.38%) Finance
5 21 (50.00%) Business Analysis
5 21 (50.00%) Business Transformation
5 21 (50.00%) Analytical Skills
6 20 (47.62%) Analytics
6 20 (47.62%) Enterprise Architecture
6 20 (47.62%) Case Management
6 20 (47.62%) Data Architecture
6 20 (47.62%) Economics
6 20 (47.62%) Business Development
6 20 (47.62%) Mandarin Language
6 20 (47.62%) Spanish Language
6 20 (47.62%) MBA
6 20 (47.62%) PLM
6 20 (47.62%) Programme Management
6 20 (47.62%) Internet
7 9 (21.43%) Agile Software Development
8 8 (19.05%) Scrum
8 8 (19.05%) Google
9 6 (14.29%) PMP
9 6 (14.29%) PMI Certification
9 6 (14.29%) ITIL
9 6 (14.29%) TOGAF

Customer Engagement
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.38%) JBoss
1 1 (2.38%) Tomcat
Cloud Services
1 2 (4.76%) Cloud Computing
Communications & Networking
1 20 (47.62%) Internet
2 1 (2.38%) Broadband
2 1 (2.38%) MVNO
Development Applications
1 2 (4.76%) Git (software)
1 2 (4.76%) Team Foundation Server
General
1 24 (57.14%) Marketing
2 22 (52.38%) Finance
2 22 (52.38%) Telecoms
3 20 (47.62%) Mandarin Language
3 20 (47.62%) Spanish Language
4 5 (11.90%) Retail
5 1 (2.38%) Billing
5 1 (2.38%) Brand Awareness
Job Titles
1 16 (38.10%) Consultant
2 13 (30.95%) Business Consultant
3 10 (23.81%) Senior Business Consultant
3 10 (23.81%) Senior Consultant
4 7 (16.67%) Architect
5 6 (14.29%) Programme Director
6 5 (11.90%) Business Architect
6 5 (11.90%) Business Solution Architect
6 5 (11.90%) Senior Architect
6 5 (11.90%) Senior Solutions Architect
6 5 (11.90%) Solutions Architect
7 4 (9.52%) Agile Delivery Manager
7 4 (9.52%) Agile Development Manager
7 4 (9.52%) Delivery Manager
7 4 (9.52%) Development Manager
8 3 (7.14%) Engagement Manager
9 2 (4.76%) Lead Architect
9 2 (4.76%) Presales Consultant
9 2 (4.76%) Scrum Master
9 2 (4.76%) Software Manager
Libraries, Frameworks & Software Standards
1 2 (4.76%) Boost C++ Libraries
1 2 (4.76%) REST
1 2 (4.76%) SOAP
1 2 (4.76%) STL
1 2 (4.76%) Web Services
Miscellaneous
1 21 (50.00%) Analytical Skills
2 20 (47.62%) Economics
3 2 (4.76%) Visualisation
Processes & Methodologies
1 24 (57.14%) Change Management
2 22 (52.38%) CRM
3 21 (50.00%) Business Analysis
3 21 (50.00%) Business Transformation
4 20 (47.62%) Analytics
4 20 (47.62%) Business Development
4 20 (47.62%) Case Management
4 20 (47.62%) Data Architecture
4 20 (47.62%) Enterprise Architecture
4 20 (47.62%) PLM
4 20 (47.62%) Programme Management
5 9 (21.43%) Agile Software Development
6 8 (19.05%) Scrum
7 6 (14.29%) eTOM
7 6 (14.29%) ITIL
7 6 (14.29%) TOGAF
8 5 (11.90%) Presales
9 4 (9.52%) Software Delivery
9 4 (9.52%) User Stories
10 3 (7.14%) Kanban
Programming Languages
1 2 (4.76%) C++
1 2 (4.76%) Java
1 2 (4.76%) Perl
1 2 (4.76%) Python
1 2 (4.76%) Ruby
2 1 (2.38%) Shell Script
Qualifications
1 30 (71.43%) Degree
2 20 (47.62%) MBA
3 6 (14.29%) PMI Certification
3 6 (14.29%) PMP
4 4 (9.52%) Postgraduate
Vendors
1 23 (54.76%) HP
1 23 (54.76%) IBM
2 8 (19.05%) Google
3 2 (4.76%) BT
3 2 (4.76%) Dell
3 2 (4.76%) EMC
3 2 (4.76%) Microsoft
4 1 (2.38%) Amdocs
4 1 (2.38%) Cerillion
4 1 (2.38%) Convergys
4 1 (2.38%) Ericsson
4 1 (2.38%) Huawei
4 1 (2.38%) NetCracker
4 1 (2.38%) Oracle
4 1 (2.38%) Salesforce.com
Reading, Berkshire
EXCELerate
Salary: Up to £60,000 per annum + Bonus, Car allowance, Health, Pension
Posted: 2 days ago
Reading, Berkshire
EXCELerate
Salary: Up to £60,000 per annum + Bonus, Car allowance, Health, Pension
Posted: 2 days ago
Reading
TDA Group
Posted: 14 days ago