The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Reading region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 86 136 134
Rank change year-on-year
+50 -2
Permanent jobs citing Customer Engagement 30 13 18
As % of all permanent IT jobs located in Reading 1.85% 0.53% 0.68%
As % of the Processes & Methodologies category 2.18% 0.63% 0.80%
Number of salaries quoted 7 9 16
Median salary £80,000 £37,500 £75,000
Median salary % change year-on-year
+113.33% -50.00%
UK excluding London median salary £50,000 £50,000 £52,500
% change year-on-year
- -4.76%
Customer Engagement
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1378 2062 2242
As % of all permanent IT jobs located in Reading 84.96% 84.27% 84.57%
Number of salaries quoted 980 1661 1377
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £35,000 £33,500
10% offered a salary of more than £70,000 £75,000 £67,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Reading

Customer Engagement
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Reading region.

Customer Engagement Salary Trend in Reading

Customer Engagement
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Reading region over the 3 months to 3 December 2016.

Customer Engagement Salary Histogram in Reading

Customer Engagement
Top 30 Related IT Skills in Reading

For the 6 months to 3 December 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region with a requirement for Customer Engagement.

1 32 (68.09%) Degree
2 26 (55.32%) Marketing
2 26 (55.32%) Telecoms
3 24 (51.06%) CRM
3 24 (51.06%) Analytical Skills
4 23 (48.94%) IBM
4 23 (48.94%) Change Management
5 22 (46.81%) HP
6 21 (44.68%) Finance
7 20 (42.55%) Business Transformation
7 20 (42.55%) Business Analysis
8 19 (40.43%) Economics
8 19 (40.43%) Business Development
8 19 (40.43%) Enterprise Architecture
8 19 (40.43%) Mandarin Language
8 19 (40.43%) Spanish Language
8 19 (40.43%) Data Architecture
8 19 (40.43%) Analytics
8 19 (40.43%) Case Management
8 19 (40.43%) MBA
8 19 (40.43%) PLM
8 19 (40.43%) Programme Management
8 19 (40.43%) Internet
9 10 (21.28%) Agile Software Development
10 9 (19.15%) Scrum
11 8 (17.02%) Presales
11 8 (17.02%) eTOM
11 8 (17.02%) Google
12 7 (14.89%) ITIL
13 6 (12.77%) PMP

Customer Engagement
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.13%) JBoss
1 1 (2.13%) Tomcat
Applications
1 1 (2.13%) MS Excel
Cloud Services
1 2 (4.26%) Cloud Computing
2 1 (2.13%) OneDrive
Communications & Networking
1 19 (40.43%) Internet
2 1 (2.13%) 5G
2 1 (2.13%) CDMA
2 1 (2.13%) GSM
2 1 (2.13%) LTE
2 1 (2.13%) MVNO
2 1 (2.13%) Software-Defined Networking
2 1 (2.13%) UMTS
2 1 (2.13%) Wireless
Database & Business Intelligence
1 1 (2.13%) Big Data
Development Applications
1 2 (4.26%) Git (software)
1 2 (4.26%) Team Foundation Server
General
1 26 (55.32%) Marketing
1 26 (55.32%) Telecoms
2 21 (44.68%) Finance
3 19 (40.43%) Mandarin Language
3 19 (40.43%) Spanish Language
4 5 (10.64%) Retail
5 2 (4.26%) Advertising
5 2 (4.26%) Billing
5 2 (4.26%) Electronics
6 1 (2.13%) Brand Awareness
Job Titles
1 16 (34.04%) Consultant
2 12 (25.53%) Business Consultant
3 10 (21.28%) Architect
4 9 (19.15%) Senior Business Consultant
4 9 (19.15%) Senior Consultant
5 8 (17.02%) Solutions Architect
6 6 (12.77%) Programme Director
6 6 (12.77%) Senior Architect
6 6 (12.77%) Senior Solutions Architect
7 5 (10.64%) Agile Development Manager
7 5 (10.64%) Business Architect
7 5 (10.64%) Business Solution Architect
7 5 (10.64%) Development Manager
8 4 (8.51%) Agile Delivery Manager
8 4 (8.51%) Delivery Manager
9 3 (6.38%) Engagement Manager
9 3 (6.38%) IT Consultant
10 2 (4.26%) Presales Consultant
10 2 (4.26%) Scrum Master
10 2 (4.26%) Software Manager
Libraries, Frameworks & Software Standards
1 2 (4.26%) Boost C++ Libraries
1 2 (4.26%) STL
2 1 (2.13%) REST
2 1 (2.13%) SOAP
2 1 (2.13%) Web Services
Miscellaneous
1 24 (51.06%) Analytical Skills
2 19 (40.43%) Economics
3 2 (4.26%) Visualisation
4 1 (2.13%) Driving Licence
4 1 (2.13%) Management Information System
Operating Systems
1 1 (2.13%) Windows
1 1 (2.13%) Windows 10
1 1 (2.13%) Windows 7
1 1 (2.13%) Windows 8
Processes & Methodologies
1 24 (51.06%) CRM
2 23 (48.94%) Change Management
3 20 (42.55%) Business Analysis
3 20 (42.55%) Business Transformation
4 19 (40.43%) Analytics
4 19 (40.43%) Business Development
4 19 (40.43%) Case Management
4 19 (40.43%) Data Architecture
4 19 (40.43%) Enterprise Architecture
4 19 (40.43%) PLM
4 19 (40.43%) Programme Management
5 10 (21.28%) Agile Software Development
6 9 (19.15%) Scrum
7 8 (17.02%) eTOM
7 8 (17.02%) Presales
8 7 (14.89%) ITIL
9 6 (12.77%) TOGAF
10 5 (10.64%) User Stories
11 4 (8.51%) E-Commerce
11 4 (8.51%) Software Delivery
Programming Languages
1 2 (4.26%) C++
1 2 (4.26%) Perl
1 2 (4.26%) Python
1 2 (4.26%) Ruby
2 1 (2.13%) Java
2 1 (2.13%) Shell Script
Qualifications
1 32 (68.09%) Degree
2 19 (40.43%) MBA
3 6 (12.77%) PMI Certification
3 6 (12.77%) PMP
4 5 (10.64%) Postgraduate
System Software
1 1 (2.13%) Microsoft App-V
Systems Management
1 1 (2.13%) SCCM
Vendors
1 23 (48.94%) IBM
2 22 (46.81%) HP
3 8 (17.02%) Google
4 3 (6.38%) EMC
4 3 (6.38%) Microsoft
5 2 (4.26%) Amdocs
5 2 (4.26%) BT
5 2 (4.26%) Dell
5 2 (4.26%) Ericsson
5 2 (4.26%) Huawei
5 2 (4.26%) Oracle
5 2 (4.26%) Salesforce.com
6 1 (2.13%) Cerillion
6 1 (2.13%) CheckPoint
6 1 (2.13%) Cisco
6 1 (2.13%) Citrix
6 1 (2.13%) Convergys
6 1 (2.13%) NetApp
6 1 (2.13%) NetCracker
6 1 (2.13%) VMware
Reading, Berkshire
EXCELerate
Salary: Up to £60,000 per annum + Bonus, Car allowance, Health, Pension
Posted: 4 days ago
Reading, Berkshire
EXCELerate
Salary: Up to £60,000 per annum + Bonus, Car allowance, Health, Pension
Posted: 4 days ago
Reading, Berkshire
Monarch Recruitment
Salary: £45000 - £55000 per annum
Posted: 4 days ago
Reading
TDA Group
Posted: 22 days ago
Reading
Computer Futures
Salary: competitive
Posted: 17 days ago