The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 96 123 134
Rank change year-on-year
+27 +11
Permanent jobs citing Customer Engagement 43 22 14
As % of all permanent IT jobs located in Reading 2.05% 0.92% 0.62%
As % of the Processes & Methodologies category 2.41% 1.08% 0.75%
Number of salaries quoted 34 17 11
Average salary £54,000 £75,000 £60,000
Average salary % change year-on-year
-28.00% +25.00%
90% offered a salary of more than £30,000 £62,500 £39,000
10% offered a salary of more than £62,500 £90,000 £77,500
UK excluding London average salary £50,000 £54,250 £50,000
% change year-on-year
-7.83% +8.50%
Customer Engagement
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1786 2031 1865
As % of all permanent IT jobs located in Reading 84.97% 84.48% 82.01%
Number of salaries quoted 1407 1381 1400
Average salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £34,000 £32,500
10% offered a salary of more than £67,500 £67,500 £75,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Customer Engagement
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Reading

Customer Engagement
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Reading region.

Customer Engagement Salary Trend in Reading

Customer Engagement
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Reading region over the 3 months to 10 February 2016.

Customer Engagement Salary Histogram in Reading

Customer Engagement
Top 30 Related IT Skills in Reading

For the 6 months to 10 February 2016, IT jobs across the Reading region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 24 (47.06%) Data Protection
1 24 (47.06%) Visualisation
1 24 (47.06%) Data Visualisation
2 21 (41.18%) Ruby
3 18 (35.29%) Agile Software Development
4 16 (31.37%) Perl
4 16 (31.37%) Python
5 15 (29.41%) PostgreSQL
6 14 (27.45%) CRM
7 13 (25.49%) TCP/IP
7 13 (25.49%) Linux
8 12 (23.53%) JBoss
8 12 (23.53%) Web Services
8 12 (23.53%) DNS
8 12 (23.53%) Scrum
8 12 (23.53%) Telecoms
8 12 (23.53%) Firewall
8 12 (23.53%) Retail
8 12 (23.53%) Marketing
8 12 (23.53%) F5
8 12 (23.53%) OpenStack
8 12 (23.53%) Jenkins
8 12 (23.53%) Opscode Chef
8 12 (23.53%) Microsoft Azure
8 12 (23.53%) Amazon AWS
8 12 (23.53%) Hadoop
8 12 (23.53%) nginx
8 12 (23.53%) Atlassian Bamboo
8 12 (23.53%) Docker
8 12 (23.53%) DevOps

Customer Engagement
Top Related IT Skills in Reading by Category

For the 6 months to 10 February 2016, IT jobs across the Reading region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 12 (23.53%) JBoss
1 12 (23.53%) nginx
1 12 (23.53%) OpenStack
Applications
1 4 (7.84%) Photoshop
2 3 (5.88%) MS Excel
2 3 (5.88%) MS Office
Cloud Services
1 12 (23.53%) Amazon AWS
1 12 (23.53%) Microsoft Azure
2 4 (7.84%) SaaS
3 1 (1.96%) Google Analytics
Communications & Networking
1 13 (25.49%) TCP/IP
2 12 (23.53%) DNS
2 12 (23.53%) Firewall
3 4 (7.84%) FTP
3 4 (7.84%) Internet
4 3 (5.88%) ATM
4 3 (5.88%) Broadband
4 3 (5.88%) DSLAM
4 3 (5.88%) Intelligent Network
4 3 (5.88%) NGN
4 3 (5.88%) SDH
5 1 (1.96%) Junos
Database & Business Intelligence
1 15 (29.41%) PostgreSQL
2 12 (23.53%) Hadoop
Development Applications
1 12 (23.53%) Atlassian Bamboo
1 12 (23.53%) Jenkins
General
1 12 (23.53%) Marketing
1 12 (23.53%) Retail
1 12 (23.53%) Telecoms
2 3 (5.88%) Finance
3 2 (3.92%) Advertising
3 2 (3.92%) Electronics
Job Titles
1 8 (15.69%) Developer
2 5 (9.80%) Ruby Developer
3 4 (7.84%) Applications Support
4 3 (5.88%) Account Manager
4 3 (5.88%) Java Developer
4 3 (5.88%) Senior Developer
4 3 (5.88%) Senior Java Developer
4 3 (5.88%) Telecoms Account Manager
4 3 (5.88%) Telecoms Manager
5 2 (3.92%) Product Manager
6 1 (1.96%) Architect
6 1 (1.96%) BSS Architect
6 1 (1.96%) BSS Solutions Architect
6 1 (1.96%) Content Manager
6 1 (1.96%) DevOps Engineer
6 1 (1.96%) Digital Content Manager
6 1 (1.96%) Enterprise Solution Manager
6 1 (1.96%) ICT Manager
6 1 (1.96%) IT Manager
6 1 (1.96%) Solutions Architect
Libraries, Frameworks & Software Standards
1 12 (23.53%) Web Services
2 9 (17.65%) HTML
3 5 (9.80%) Ruby on Rails
4 4 (7.84%) Boost C++ Libraries
4 4 (7.84%) STL
5 3 (5.88%) Java EE
Miscellaneous
1 24 (47.06%) Visualisation
2 9 (17.65%) Management Information System
3 6 (11.76%) User Experience
4 4 (7.84%) Data Centre
5 3 (5.88%) IPTV
5 3 (5.88%) STB
6 2 (3.92%) Analytical Skills
7 1 (1.96%) Blog
7 1 (1.96%) Social Media
Operating Systems
1 13 (25.49%) Linux
2 7 (13.73%) CentOS
2 7 (13.73%) Ubuntu
3 1 (1.96%) Unix
3 1 (1.96%) Windows
3 1 (1.96%) Windows Server
Processes & Methodologies
1 24 (47.06%) Data Protection
1 24 (47.06%) Data Visualisation
2 18 (35.29%) Agile Software Development
3 14 (27.45%) CRM
4 12 (23.53%) DevOps
4 12 (23.53%) Scrum
5 11 (21.57%) Product Management
6 7 (13.73%) Analytics
7 6 (11.76%) Coaching
7 6 (11.76%) Information Architecture
7 6 (11.76%) Knowledge Management
7 6 (11.76%) UX Design
8 5 (9.80%) Competitor Analysis
8 5 (9.80%) Customer Insight
9 4 (7.84%) Contact Management
9 4 (7.84%) E-Commerce
10 3 (5.88%) ERP
10 3 (5.88%) Marketing Strategy
10 3 (5.88%) Project Planning
10 3 (5.88%) Service Management
Programming Languages
1 21 (41.18%) Ruby
2 16 (31.37%) Perl
2 16 (31.37%) Python
3 5 (9.80%) JavaScript
3 5 (9.80%) SQL
4 4 (7.84%) C
4 4 (7.84%) C++
5 3 (5.88%) Java
Qualifications
1 11 (21.57%) Degree
System Software
1 12 (23.53%) Docker
Systems Management
1 12 (23.53%) Opscode Chef
2 1 (1.96%) CA Spectrum
Vendors
1 12 (23.53%) F5
2 7 (13.73%) Red Hat
3 4 (7.84%) Amdocs
3 4 (7.84%) Ericsson
3 4 (7.84%) Huawei
3 4 (7.84%) Oracle
3 4 (7.84%) Salesforce.com
4 1 (1.96%) CA
4 1 (1.96%) Dell
4 1 (1.96%) EMC
4 1 (1.96%) Google
4 1 (1.96%) HP
4 1 (1.96%) IBM
4 1 (1.96%) Infoblox
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £40000 - £60000 per annum + benefits
Posted: 2 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £55000 - £70000 per annum
Posted: 2 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £50000 - £70000 per annum
Posted: 2 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £50000 - £60000 per annum
Posted: 2 days ago
Reading
Computer Futures
Salary: £80000 - £90000 per annum + competitive
Posted: 6 days ago
Reading
Computer Futures
Salary: £60000 - £65000 per annum + competitive
Posted: 9 days ago