The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 94 117 129
Rank change year-on-year
+23 +12
Permanent jobs citing Customer Engagement 40 40 20
As % of all permanent IT jobs located in Reading 2.11% 1.62% 0.82%
As % of the Processes & Methodologies category 2.42% 1.91% 1.02%
Number of salaries quoted 34 32 15
Average salary £55,000 £75,000 £60,000
Average salary % change year-on-year
-26.66% +25.00%
UK excluding London average salary £50,000 £50,000 £55,000
% change year-on-year
- -9.09%
Customer Engagement
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1652 2094 1963
As % of all permanent IT jobs located in Reading 87.13% 84.81% 80.62%
Number of salaries quoted 1346 1376 1427
Average salary £50,000 £52,500 £50,000
Average salary % change year-on-year
-4.76% +5.00%
90% offered a salary of more than £35,000 £35,000 £34,500
10% offered a salary of more than £67,500 £70,000 £75,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Reading

Customer Engagement
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Reading region.

Customer Engagement Salary Trend in Reading

Customer Engagement
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Reading region over the 3 months to 29 April 2016.

Customer Engagement Salary Histogram in Reading

Customer Engagement
Top 30 Related IT Skills in Reading

For the 6 months to 29 April 2016, IT jobs across the Reading region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 45 (56.25%) Data Protection
1 45 (56.25%) Visualisation
1 45 (56.25%) Data Visualisation
2 35 (43.75%) PostgreSQL
2 35 (43.75%) Ruby
3 31 (38.75%) Agile Software Development
4 29 (36.25%) Perl
4 29 (36.25%) Python
5 28 (35.00%) Retail
6 26 (32.50%) Linux
7 25 (31.25%) Web Services
7 25 (31.25%) TCP/IP
8 24 (30.00%) DNS
8 24 (30.00%) JBoss
8 24 (30.00%) Firewall
8 24 (30.00%) Scrum
8 24 (30.00%) F5
8 24 (30.00%) Microsoft Azure
8 24 (30.00%) Amazon AWS
8 24 (30.00%) OpenStack
8 24 (30.00%) Hadoop
8 24 (30.00%) nginx
8 24 (30.00%) Atlassian Bamboo
8 24 (30.00%) Jenkins
8 24 (30.00%) Opscode Chef
8 24 (30.00%) Docker
8 24 (30.00%) DevOps
9 16 (20.00%) Telecoms
9 16 (20.00%) Marketing
10 12 (15.00%) Ubuntu

Customer Engagement
Top Related IT Skills in Reading by Category

For the 6 months to 29 April 2016, IT jobs across the Reading region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 24 (30.00%) JBoss
1 24 (30.00%) nginx
1 24 (30.00%) OpenStack
Applications
1 3 (3.75%) MS Excel
2 2 (2.50%) MS Office
2 2 (2.50%) Photoshop
Cloud Services
1 24 (30.00%) Amazon AWS
1 24 (30.00%) Microsoft Azure
2 2 (2.50%) SaaS
3 1 (1.25%) Google Analytics
3 1 (1.25%) OneDrive
Communications & Networking
1 25 (31.25%) TCP/IP
2 24 (30.00%) DNS
2 24 (30.00%) Firewall
3 6 (7.50%) DSLAM
4 5 (6.25%) 2G
4 5 (6.25%) 3G
4 5 (6.25%) BGP
4 5 (6.25%) GPON
4 5 (6.25%) IPsec
4 5 (6.25%) IPv6
4 5 (6.25%) LTE
4 5 (6.25%) MPLS
4 5 (6.25%) Multicast
4 5 (6.25%) RSVP
4 5 (6.25%) VLAN
4 5 (6.25%) VPLS
4 5 (6.25%) VPN
5 2 (2.50%) FTP
5 2 (2.50%) Internet
6 1 (1.25%) ATM
Database & Business Intelligence
1 35 (43.75%) PostgreSQL
2 24 (30.00%) Hadoop
3 2 (2.50%) Big Data
Development Applications
1 24 (30.00%) Atlassian Bamboo
1 24 (30.00%) Jenkins
General
1 28 (35.00%) Retail
2 16 (20.00%) Marketing
2 16 (20.00%) Telecoms
3 4 (5.00%) Advertising
4 3 (3.75%) German Language
4 3 (3.75%) Italian Language
5 2 (2.50%) Billing
5 2 (2.50%) Electronics
5 2 (2.50%) Finance
Job Titles
1 17 (21.25%) Developer
2 11 (13.75%) Java Developer
3 10 (12.50%) Senior Developer
3 10 (12.50%) Senior Java Developer
4 6 (7.50%) Ruby Developer
5 5 (6.25%) Consultant
6 3 (3.75%) IP Consultant
6 3 (3.75%) Sales Consultant
6 3 (3.75%) Telecoms Manager
7 2 (2.50%) Account Manager
7 2 (2.50%) Applications Support
7 2 (2.50%) Architect
7 2 (2.50%) DevOps Engineer
7 2 (2.50%) IP Expert
7 2 (2.50%) Product Manager
7 2 (2.50%) Sales Manager
7 2 (2.50%) Senior Consultant
7 2 (2.50%) Solutions Architect
7 2 (2.50%) Solutions Consultant
7 2 (2.50%) Transition Manager
Libraries, Frameworks & Software Standards
1 25 (31.25%) Web Services
2 10 (12.50%) Java EE
3 8 (10.00%) HTML
4 6 (7.50%) Ruby on Rails
5 5 (6.25%) Boost C++ Libraries
5 5 (6.25%) STL
6 1 (1.25%) J2EE
Miscellaneous
1 45 (56.25%) Visualisation
2 7 (8.75%) Management Information System
3 6 (7.50%) IPTV
3 6 (7.50%) User Experience
4 4 (5.00%) Analytical Skills
4 4 (5.00%) Data Centre
5 2 (2.50%) Frameworx
6 1 (1.25%) Blog
6 1 (1.25%) Social Media
6 1 (1.25%) STB
Operating Systems
1 26 (32.50%) Linux
2 12 (15.00%) CentOS
2 12 (15.00%) Ubuntu
3 2 (2.50%) Unix
3 2 (2.50%) Windows
4 1 (1.25%) Windows Server
Processes & Methodologies
1 45 (56.25%) Data Protection
1 45 (56.25%) Data Visualisation
2 31 (38.75%) Agile Software Development
3 24 (30.00%) DevOps
3 24 (30.00%) Scrum
4 12 (15.00%) Product Management
5 11 (13.75%) CRM
6 10 (12.50%) Test Planning
7 9 (11.25%) Analytics
8 8 (10.00%) Presales
9 6 (7.50%) Coaching
9 6 (7.50%) E-Commerce
9 6 (7.50%) Information Architecture
9 6 (7.50%) Knowledge Management
9 6 (7.50%) Service Design
9 6 (7.50%) UX Design
10 5 (6.25%) ITIL
10 5 (6.25%) Marketing Strategy
10 5 (6.25%) Migration
10 5 (6.25%) Time Management
Programming Languages
1 35 (43.75%) Ruby
2 29 (36.25%) Perl
2 29 (36.25%) Python
3 11 (13.75%) Java
4 8 (10.00%) SQL
5 6 (7.50%) JavaScript
6 5 (6.25%) C++
7 2 (2.50%) C
Qualifications
1 9 (11.25%) Degree
2 5 (6.25%) CCIE
2 5 (6.25%) Cisco Certification
3 1 (1.25%) ITIL Certification
System Software
1 24 (30.00%) Docker
2 1 (1.25%) Microsoft App-V
2 1 (1.25%) VMware Infrastructure
2 1 (1.25%) XenApp
2 1 (1.25%) XenDesktop
Systems Management
1 24 (30.00%) Opscode Chef
2 1 (1.25%) AirWatch
2 1 (1.25%) CA Spectrum
2 1 (1.25%) Puppet
2 1 (1.25%) SCCM
Vendors
1 24 (30.00%) F5
2 12 (15.00%) Red Hat
3 4 (5.00%) Amdocs
3 4 (5.00%) Ericsson
3 4 (5.00%) Huawei
3 4 (5.00%) Oracle
3 4 (5.00%) Salesforce.com
4 2 (2.50%) IBM
5 1 (1.25%) CA
5 1 (1.25%) Cisco
5 1 (1.25%) Citrix
5 1 (1.25%) Dell
5 1 (1.25%) EMC
5 1 (1.25%) Google
5 1 (1.25%) HP
5 1 (1.25%) Infoblox
5 1 (1.25%) Microsoft
5 1 (1.25%) NetApp
5 1 (1.25%) VMware