The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 121 121 132
Rank change year-on-year
0 +11
Permanent jobs citing Customer Engagement 23 11 4
As % of all permanent IT jobs located in Reading 0.96% 0.46% 0.19%
As % of the Processes & Methodologies category 1.19% 0.61% 0.28%
Number of salaries quoted 14 8 3
Average salary £75,000 £50,000 £52,500
Average salary % change year-on-year
+50.00% -4.76%
UK excluding London average salary £50,000 £47,500 £47,500
% change year-on-year
+5.26% -
Customer Engagement
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1939 1805 1442
As % of all permanent IT jobs located in Reading 80.93% 75.78% 68.57%
Number of salaries quoted 1291 1334 1124
Average salary £52,500 £50,000 £45,000
Average salary % change year-on-year
+5.00% +11.11%
90% offered a salary of more than £35,000 £35,000 £32,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Customer Engagement
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Reading

Customer Engagement
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Reading region.

Customer Engagement Salary Trend in Reading

Customer Engagement
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Reading region over the 3 months to 6 May 2015.

Customer Engagement Salary Histogram in Reading

Customer Engagement
Top 30 Related IT Skills in Reading

For the 6 months to 6 May 2015, IT jobs across the Reading region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 28 (63.64%) Degree
2 25 (56.82%) CRM
3 23 (52.27%) Retail
4 22 (50.00%) Agile Software Development
4 22 (50.00%) Business Analysis
4 22 (50.00%) JIRA
4 22 (50.00%) Use Case
4 22 (50.00%) hybris
4 22 (50.00%) iPad
4 22 (50.00%) E-Commerce
4 22 (50.00%) B2C
4 22 (50.00%) Stakeholder Management
4 22 (50.00%) Scrum
4 22 (50.00%) Business Process Mapping
4 22 (50.00%) User Experience
5 19 (43.18%) Telecoms
6 10 (22.73%) Cloud Computing
6 10 (22.73%) Marketing
7 7 (15.91%) Technical Architecture
8 6 (13.64%) Microsoft Azure
9 4 (9.09%) IPTV
9 4 (9.09%) ITIL
10 3 (6.82%) Web Services
10 3 (6.82%) ATM
10 3 (6.82%) Broadband
10 3 (6.82%) SDH
10 3 (6.82%) Configuration Management
10 3 (6.82%) DSLAM
10 3 (6.82%) Service Management
10 3 (6.82%) Microsoft

Customer Engagement
Top Related IT Skills in Reading by Category

For the 6 months to 6 May 2015, IT jobs across the Reading region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.82%) Lync
Cloud Services
1 10 (22.73%) Cloud Computing
2 6 (13.64%) Microsoft Azure
3 3 (6.82%) Amazon AWS
3 3 (6.82%) SaaS
3 3 (6.82%) PaaS
3 3 (6.82%) Office 365
3 3 (6.82%) IaaS
3 3 (6.82%) Terremark
Communications & Networking
1 3 (6.82%) ATM
1 3 (6.82%) Broadband
1 3 (6.82%) SDH
1 3 (6.82%) DSLAM
1 3 (6.82%) NGN
1 3 (6.82%) OpenFlow
2 1 (2.27%) SMS
Development Applications
1 22 (50.00%) JIRA
General
1 23 (52.27%) Retail
2 19 (43.18%) Telecoms
3 10 (22.73%) Marketing
4 3 (6.82%) Finance
5 1 (2.27%) Advertising
Job Titles
1 22 (50.00%) Business Analyst
1 22 (50.00%) Analyst
2 19 (43.18%) Agile Business Analyst
2 19 (43.18%) E-Commerce Business Analyst
3 7 (15.91%) Marketing Manager
3 7 (15.91%) Senior Manager
4 6 (13.64%) Consultant
5 3 (6.82%) Account Manager
5 3 (6.82%) Technical Consultant
5 3 (6.82%) Cloud Consultant
6 2 (4.55%) Solutions Consultant
7 1 (2.27%) Technical Marketing Manager
7 1 (2.27%) Architect
7 1 (2.27%) Service Manager
7 1 (2.27%) Sales Manager
7 1 (2.27%) Technical Manager
7 1 (2.27%) Enterprise Architect
7 1 (2.27%) Support Manager
7 1 (2.27%) Pre Sales Consultant
7 1 (2.27%) Sales Consultant
Libraries, Frameworks & Software Standards
1 3 (6.82%) Web Services
Miscellaneous
1 22 (50.00%) iPad
1 22 (50.00%) User Experience
2 4 (9.09%) IPTV
3 3 (6.82%) STB
3 3 (6.82%) Economics
4 1 (2.27%) MPEG
4 1 (2.27%) Over-the-Top Content
Processes & Methodologies
1 25 (56.82%) CRM
2 22 (50.00%) E-Commerce
2 22 (50.00%) B2C
2 22 (50.00%) Stakeholder Management
2 22 (50.00%) Scrum
2 22 (50.00%) Agile Software Development
2 22 (50.00%) Business Analysis
2 22 (50.00%) Use Case
2 22 (50.00%) Business Process Mapping
3 7 (15.91%) Technical Architecture
4 4 (9.09%) ITIL
5 3 (6.82%) Configuration Management
5 3 (6.82%) eTOM
5 3 (6.82%) Service Management
5 3 (6.82%) Business Development
5 3 (6.82%) Product Management
6 1 (2.27%) Analytics
6 1 (2.27%) Mentoring
6 1 (2.27%) Migration
6 1 (2.27%) TOGAF
Programming Languages
1 1 (2.27%) C
Qualifications
1 28 (63.64%) Degree
2 3 (6.82%) ITIL Certification
2 3 (6.82%) MBA
Quality Assurance & Compliance
1 1 (2.27%) SLA
Vendors
1 22 (50.00%) hybris
2 3 (6.82%) Rackspace
2 3 (6.82%) Microsoft
2 3 (6.82%) Google
Reading OR Manchester
Microsoft
Salary: Competitive
Posted: 5 days ago
Reading OR Manchester
Microsoft
Salary: Competitive
Posted: 5 days ago
Reading, Berkshire, South East
Microsoft
Salary: Competitive
Posted: 5 days ago
Reading, Berkshire, South East
Microsoft
Salary: Competitive
Posted: 5 days ago
Reading OR Manchester
Microsoft
Salary: Competitive
Posted: 5 days ago
Reading, Berkshire, South East
Microsoft
Salary: Competitive
Posted: 6 days ago