The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Reading region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 26 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 117 140 122
Rank change year-on-year
+23 -18
Permanent jobs citing Customer Engagement 17 3 26
As % of all permanent IT jobs located in Reading 0.93% 0.14% 1.03%
As % of the Processes & Methodologies category 1.06% 0.16% 1.27%
Number of salaries quoted 13 2 10
Median salary £50,000 £57,500 £65,000
Median salary % change year-on-year
-13.04% -11.53%
UK excluding London median salary £50,000 £47,500 £52,500
% change year-on-year
+5.26% -9.52%
Customer Engagement
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1600 1875 2044
As % of all permanent IT jobs located in Reading 87.77% 84.80% 81.24%
Number of salaries quoted 1183 1398 1410
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £37,000 £35,000 £35,000
10% offered a salary of more than £70,000 £80,000 £67,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Reading

Customer Engagement
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Reading region.

Customer Engagement Salary Trend in Reading

Customer Engagement
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Reading region over the 3 months to 26 August 2016.

Customer Engagement Salary Histogram in Reading

Customer Engagement
Top 30 Related IT Skills in Reading

For the 6 months to 26 August 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region with a requirement for Customer Engagement.

1 18 (36.00%) Agile Software Development
2 17 (34.00%) Telecoms
3 16 (32.00%) Scrum
3 16 (32.00%) Marketing
4 15 (30.00%) Data Protection
4 15 (30.00%) Visualisation
4 15 (30.00%) Data Visualisation
5 14 (28.00%) PostgreSQL
6 13 (26.00%) Retail
7 12 (24.00%) Presales
8 11 (22.00%) Degree
8 11 (22.00%) Ruby
8 11 (22.00%) Product Management
8 11 (22.00%) Perl
8 11 (22.00%) Python
9 10 (20.00%) Web Services
9 10 (20.00%) Linux
9 10 (20.00%) Amazon AWS
10 9 (18.00%) F5
10 9 (18.00%) OpenStack
10 9 (18.00%) Jenkins
10 9 (18.00%) Hadoop
10 9 (18.00%) LTE
10 9 (18.00%) nginx
10 9 (18.00%) Microsoft Azure
10 9 (18.00%) Atlassian Bamboo
10 9 (18.00%) JBoss
10 9 (18.00%) TCP/IP
10 9 (18.00%) DNS
10 9 (18.00%) Firewall

Customer Engagement
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (18.00%) JBoss
1 9 (18.00%) nginx
1 9 (18.00%) OpenStack
Applications
1 1 (2.00%) MS Excel
Cloud Services
1 10 (20.00%) Amazon AWS
2 9 (18.00%) Microsoft Azure
3 1 (2.00%) Cloud Computing
3 1 (2.00%) OneDrive
Communications & Networking
1 9 (18.00%) DNS
1 9 (18.00%) Firewall
1 9 (18.00%) LTE
1 9 (18.00%) TCP/IP
2 8 (16.00%) 2G
2 8 (16.00%) 3G
2 8 (16.00%) BGP
2 8 (16.00%) DSLAM
2 8 (16.00%) GPON
2 8 (16.00%) IPv6
2 8 (16.00%) MPLS
2 8 (16.00%) Multicast
2 8 (16.00%) RSVP
2 8 (16.00%) VLAN
2 8 (16.00%) VPLS
2 8 (16.00%) VPN
3 7 (14.00%) IPsec
4 1 (2.00%) CDMA
4 1 (2.00%) GSM
4 1 (2.00%) Wireless
Database & Business Intelligence
1 14 (28.00%) PostgreSQL
2 9 (18.00%) Hadoop
3 3 (6.00%) Big Data
Development Applications
1 9 (18.00%) Atlassian Bamboo
1 9 (18.00%) Jenkins
General
1 17 (34.00%) Telecoms
2 16 (32.00%) Marketing
3 13 (26.00%) Retail
4 5 (10.00%) Advertising
5 4 (8.00%) German Language
5 4 (8.00%) Italian Language
6 3 (6.00%) Billing
7 2 (4.00%) Electronics
Job Titles
1 7 (14.00%) Consultant
2 6 (12.00%) Sales Manager
3 5 (10.00%) Agile Development Manager
3 5 (10.00%) Architect
3 5 (10.00%) Developer
3 5 (10.00%) Development Manager
3 5 (10.00%) Java Developer
4 4 (8.00%) Senior Developer
4 4 (8.00%) Senior Java Developer
4 4 (8.00%) Solutions Architect
5 3 (6.00%) BSS Architect
5 3 (6.00%) BSS Solutions Architect
5 3 (6.00%) IP Consultant
5 3 (6.00%) IP Expert
5 3 (6.00%) Sales Consultant
5 3 (6.00%) Transition Manager
6 2 (4.00%) Agile Delivery Manager
6 2 (4.00%) Senior Consultant
6 2 (4.00%) Software Delivery Manager
6 2 (4.00%) Telecoms Manager
Libraries, Frameworks & Software Standards
1 10 (20.00%) Web Services
2 4 (8.00%) Java EE
3 2 (4.00%) Boost C++ Libraries
3 2 (4.00%) STL
4 1 (2.00%) J2EE
Miscellaneous
1 15 (30.00%) Visualisation
2 8 (16.00%) IPTV
3 6 (12.00%) Analytical Skills
4 2 (4.00%) Frameworx
5 1 (2.00%) Driving Licence
5 1 (2.00%) Management Information System
Operating Systems
1 10 (20.00%) Linux
2 3 (6.00%) CentOS
2 3 (6.00%) Ubuntu
3 1 (2.00%) Unix
3 1 (2.00%) Windows
3 1 (2.00%) Windows 10
3 1 (2.00%) Windows 7
3 1 (2.00%) Windows 8
Processes & Methodologies
1 18 (36.00%) Agile Software Development
2 16 (32.00%) Scrum
3 15 (30.00%) Data Protection
3 15 (30.00%) Data Visualisation
4 12 (24.00%) Presales
5 11 (22.00%) Product Management
6 9 (18.00%) DevOps
7 8 (16.00%) ITIL
8 7 (14.00%) Migration
8 7 (14.00%) Time Management
9 6 (12.00%) CRM
9 6 (12.00%) E-Commerce
10 5 (10.00%) eTOM
10 5 (10.00%) User Stories
11 4 (8.00%) Project Management
11 4 (8.00%) Test Planning
12 3 (6.00%) PRINCE2
12 3 (6.00%) Service Delivery
12 3 (6.00%) Six Sigma
12 3 (6.00%) Transition Management
Programming Languages
1 11 (22.00%) Perl
1 11 (22.00%) Python
1 11 (22.00%) Ruby
2 5 (10.00%) Java
3 2 (4.00%) C++
3 2 (4.00%) SQL
Qualifications
1 11 (22.00%) Degree
2 8 (16.00%) CCIE
2 8 (16.00%) Cisco Certification
3 5 (10.00%) Postgraduate
4 1 (2.00%) ITIL Certification
System Software
1 9 (18.00%) Docker
2 1 (2.00%) Microsoft App-V
Systems Management
1 9 (18.00%) Opscode Chef
2 1 (2.00%) Puppet
2 1 (2.00%) SCCM
Vendors
1 9 (18.00%) F5
2 3 (6.00%) Red Hat
3 2 (4.00%) Huawei
4 1 (2.00%) Amdocs
4 1 (2.00%) CheckPoint
4 1 (2.00%) Cisco
4 1 (2.00%) Citrix
4 1 (2.00%) EMC
4 1 (2.00%) Ericsson
4 1 (2.00%) Google
4 1 (2.00%) IBM
4 1 (2.00%) Microsoft
4 1 (2.00%) NetApp
4 1 (2.00%) Oracle
4 1 (2.00%) Salesforce.com
4 1 (2.00%) VMware