The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Reading region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 19 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Customer Engagement
Berkshire / Reading
Rank 95 96 117
Rank change year-on-year
+1 +21
Permanent jobs citing Customer Engagement 13 49 27
As % of all permanent IT jobs located in Reading 1.04% 2.32% 1.14%
As % of the Processes & Methodologies category 1.24% 2.66% 1.34%
Number of salaries quoted 5 40 19
Median salary £80,000 £54,000 £75,000
Median salary % change year-on-year
+48.14% -28.00%
90% offered a salary of more than £51,000 £30,000 £62,500
10% offered a salary of more than £110,000 £62,500 £90,000
UK excluding London median salary £52,500 £50,000 £52,500
% change year-on-year
+5.00% -4.76%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1048 1844 2015
As % of all permanent IT jobs located in Reading 83.91% 87.19% 85.06%
Number of salaries quoted 779 1466 1373
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £32,500 £35,000
10% offered a salary of more than £70,000 £75,000 £67,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Reading

Customer Engagement
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Reading region.

Customer Engagement Salary Trend in Reading

Customer Engagement
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Reading region over the 3 months to 19 February 2017.

Customer Engagement Salary Histogram in Reading

Customer Engagement
Top 30 Related IT Skills in Reading

For the 6 months to 19 February 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region with a requirement for Customer Engagement.

1 26 (70.27%) Marketing
1 26 (70.27%) Degree
2 24 (64.86%) Finance
2 24 (64.86%) CRM
3 23 (62.16%) IBM
3 23 (62.16%) HP
3 23 (62.16%) Telecoms
4 22 (59.46%) Business Analysis
4 22 (59.46%) Change Management
4 22 (59.46%) Business Transformation
4 22 (59.46%) Analytical Skills
5 21 (56.76%) Analytics
5 21 (56.76%) Data Architecture
5 21 (56.76%) Case Management
5 21 (56.76%) Internet
5 21 (56.76%) Business Development
5 21 (56.76%) Enterprise Architecture
5 21 (56.76%) Economics
5 21 (56.76%) PLM
5 21 (56.76%) Programme Management
5 21 (56.76%) MBA
6 20 (54.05%) Mandarin Language
6 20 (54.05%) Spanish Language
7 8 (21.62%) Google
8 7 (18.92%) eTOM
8 7 (18.92%) TOGAF
8 7 (18.92%) PMP
8 7 (18.92%) PMI Certification
8 7 (18.92%) ITIL
9 5 (13.51%) Presales

Customer Engagement
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.70%) Cloud Foundry
1 1 (2.70%) JBoss
1 1 (2.70%) OpenStack
1 1 (2.70%) Tomcat
Cloud Services
1 2 (5.41%) Cloud Computing
2 1 (2.70%) Amazon AWS
Communications & Networking
1 21 (56.76%) Internet
2 1 (2.70%) Broadband
2 1 (2.70%) HTTP
2 1 (2.70%) IPsec
2 1 (2.70%) MVNO
2 1 (2.70%) SSL
2 1 (2.70%) TCP/IP
2 1 (2.70%) VPN
Development Applications
1 2 (5.41%) Git (software)
1 2 (5.41%) Team Foundation Server
General
1 26 (70.27%) Marketing
2 24 (64.86%) Finance
3 23 (62.16%) Telecoms
4 20 (54.05%) Mandarin Language
4 20 (54.05%) Spanish Language
5 3 (8.11%) Retail
6 1 (2.70%) Billing
6 1 (2.70%) Brand Awareness
Job Titles
1 17 (45.95%) Consultant
2 14 (37.84%) Business Consultant
3 10 (27.03%) Senior Business Consultant
3 10 (27.03%) Senior Consultant
4 7 (18.92%) Architect
5 6 (16.22%) Programme Director
6 5 (13.51%) Business Architect
6 5 (13.51%) Business Solution Architect
6 5 (13.51%) Senior Architect
6 5 (13.51%) Senior Solutions Architect
6 5 (13.51%) Solutions Architect
7 3 (8.11%) Engagement Manager
8 2 (5.41%) Account Manager
8 2 (5.41%) Agile Delivery Manager
8 2 (5.41%) Agile Scrum Master
8 2 (5.41%) Delivery Manager
8 2 (5.41%) IT Consultant
8 2 (5.41%) Lead Architect
8 2 (5.41%) Presales Consultant
8 2 (5.41%) Scrum Master
Libraries, Frameworks & Software Standards
1 2 (5.41%) REST
1 2 (5.41%) SOAP
1 2 (5.41%) Web Services
Miscellaneous
1 22 (59.46%) Analytical Skills
2 21 (56.76%) Economics
3 1 (2.70%) Blog
3 1 (2.70%) Data Centre
3 1 (2.70%) Fintech
3 1 (2.70%) Private Cloud
Operating Systems
1 1 (2.70%) Linux
Processes & Methodologies
1 24 (64.86%) CRM
2 22 (59.46%) Business Analysis
2 22 (59.46%) Business Transformation
2 22 (59.46%) Change Management
3 21 (56.76%) Analytics
3 21 (56.76%) Business Development
3 21 (56.76%) Case Management
3 21 (56.76%) Data Architecture
3 21 (56.76%) Enterprise Architecture
3 21 (56.76%) PLM
3 21 (56.76%) Programme Management
4 7 (18.92%) eTOM
4 7 (18.92%) ITIL
4 7 (18.92%) TOGAF
5 5 (13.51%) Presales
6 3 (8.11%) Agile Software Development
6 3 (8.11%) Kanban
7 2 (5.41%) Release Management
7 2 (5.41%) Scrum
7 2 (5.41%) Software Delivery
Programming Languages
1 2 (5.41%) Java
2 1 (2.70%) Shell Script
Qualifications
1 26 (70.27%) Degree
2 21 (56.76%) MBA
3 7 (18.92%) PMI Certification
3 7 (18.92%) PMP
System Software
1 1 (2.70%) Docker
Systems Management
1 1 (2.70%) Kubernetes
Vendors
1 23 (62.16%) HP
1 23 (62.16%) IBM
2 8 (21.62%) Google
3 2 (5.41%) BT
3 2 (5.41%) Dell
3 2 (5.41%) EMC
3 2 (5.41%) Microsoft
3 2 (5.41%) Salesforce.com
4 1 (2.70%) Amdocs
4 1 (2.70%) Cerillion
4 1 (2.70%) Convergys
4 1 (2.70%) Ericsson
4 1 (2.70%) Huawei
4 1 (2.70%) NetCracker
4 1 (2.70%) Oracle
4 1 (2.70%) VMware
Reading, Berkshire
Aim Hire Jobs
Posted: 11 days ago