The table below looks at the statistics for Service Management skills in IT jobs advertised for the Solihull region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 49 36 34
Rank change year-on-year
-13 -2
Permanent jobs citing Service Management 3 14 6
As % of all permanent IT jobs located in Solihull 1.21% 4.42% 2.86%
As % of the Processes & Methodologies category 1.49% 5.56% 3.47%
Number of salaries quoted 2 10 5
Average salary £35,018 £37,500 £65,000
Average salary % change year-on-year
-6.62% -42.30%
UK excluding London average salary £42,500 £45,000 £41,153
% change year-on-year
-5.55% +9.34%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Solihull region.

Processes & Methodologies Category
Solihull
Permanent IT job ads with a match in the
Processes & Methodologies category
201 252 173
As % of all permanent IT jobs located in Solihull 81.38% 79.50% 82.38%
Number of salaries quoted 154 193 123
Average salary £40,000 £37,500 £36,500
Average salary % change year-on-year
+6.66% +2.73%
90% offered a salary of more than £30,000 £27,500 £22,200
10% offered a salary of more than £45,000 £50,000 £50,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Solihull region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Solihull

Service Management
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Solihull region.

Service Management Salary Trend in Solihull

Service Management
Salary Histogram in Solihull

This chart provides a salary histogram for IT jobs citing Service Management across the Solihull region over the 3 months to 18 September 2014.

Service Management Salary Histogram in Solihull

Service Management
Top 12 Related IT Skills in Solihull

For the 6 months to 18 September 2014, IT jobs across the Solihull region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 4 (57.14%) ITIL
1 4 (57.14%) Service Delivery
1 4 (57.14%) Analytical Skills
2 2 (28.57%) Degree
2 2 (28.57%) Time Management
2 2 (28.57%) SAP
2 2 (28.57%) Legal
2 2 (28.57%) SLA
2 2 (28.57%) ITIL Certification
3 1 (14.29%) Finance
3 1 (14.29%) ITIL V3
3 1 (14.29%) Incident Management

Service Management
Top Related IT Skills in Solihull by Category

For the 6 months to 18 September 2014, IT jobs across the Solihull region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

General
1 2 (28.57%) Legal
2 1 (14.29%) Finance
Job Titles
1 3 (42.86%) Services Delivery Manager
1 3 (42.86%) Service Manager
1 3 (42.86%) Delivery Manager
2 1 (14.29%) Junior
2 1 (14.29%) Junior Service Manager
2 1 (14.29%) Incident Manager
2 1 (14.29%) Team Leader
Miscellaneous
1 4 (57.14%) Analytical Skills
Processes & Methodologies
1 4 (57.14%) ITIL
1 4 (57.14%) Service Delivery
2 2 (28.57%) Time Management
3 1 (14.29%) ITIL V3
3 1 (14.29%) Incident Management
Qualifications
1 2 (28.57%) Degree
1 2 (28.57%) ITIL Certification
Quality Assurance & Compliance
1 2 (28.57%) SLA
Vendors
1 2 (28.57%) SAP