The table below looks at the statistics for Service Management skills in IT jobs advertised for the Solihull region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 33 46 39
Rank change year-on-year
+13 -7
Permanent jobs citing Service Management 6 4 7
As % of all permanent IT jobs located in Solihull 2.42% 1.37% 2.47%
As % of the Processes & Methodologies category 3.17% 1.62% 3.10%
Number of salaries quoted 2 4 5
Average salary £35,500 £42,015 £62,500
Average salary % change year-on-year
-15.50% -32.77%
90% offered a salary of more than £27,900 £31,699 £30,987
10% offered a salary of more than £43,100 £44,261 £65,000
UK excluding London average salary £45,000 £43,401 £42,500
% change year-on-year
+3.68% +2.11%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Solihull region.

Processes & Methodologies Category
Solihull
Permanent IT job ads with a match in the
Processes & Methodologies category
189 247 226
As % of all permanent IT jobs located in Solihull 76.21% 84.88% 79.86%
Number of salaries quoted 174 197 179
Average salary £35,000 £41,000 £38,500
Average salary % change year-on-year
-14.63% +6.49%
90% offered a salary of more than £25,000 £30,000 £27,000
10% offered a salary of more than £47,500 £50,000 £50,000
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Service Management
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Solihull region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Solihull

Service Management
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Solihull region.

Service Management Salary Trend in Solihull

Service Management
Salary Histogram in Solihull

This chart provides a salary histogram for IT jobs citing Service Management across the Solihull region over the 3 months to 3 August 2015.

Service Management Salary Histogram in Solihull

Service Management
Top 30 Related IT Skills in Solihull

For the 6 months to 3 August 2015, IT jobs across the Solihull region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 5 (71.43%) ITIL
2 3 (42.86%) JavaScript
2 3 (42.86%) SQL
2 3 (42.86%) Windows
2 3 (42.86%) SLA
2 3 (42.86%) Asset Management
2 3 (42.86%) SaaS
2 3 (42.86%) ITIL V3
2 3 (42.86%) ITIL V2
2 3 (42.86%) ServiceNow
2 3 (42.86%) Finance
2 3 (42.86%) SDLC
3 2 (28.57%) Analytical Skills
3 2 (28.57%) Relational Database
3 2 (28.57%) BusinessObjects
3 2 (28.57%) Nagios
3 2 (28.57%) Project Management
3 2 (28.57%) Java
3 2 (28.57%) RDBMS
3 2 (28.57%) Solaris
3 2 (28.57%) Linux
3 2 (28.57%) Perl
3 2 (28.57%) Sybase
4 1 (14.29%) SAP
4 1 (14.29%) PRINCE2
4 1 (14.29%) Oracle
4 1 (14.29%) Siebel
4 1 (14.29%) SharePoint
4 1 (14.29%) ERP
4 1 (14.29%) LAN

Service Management
Top Related IT Skills in Solihull by Category

For the 6 months to 3 August 2015, IT jobs across the Solihull region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) SharePoint
1 1 (14.29%) BizTalk Server
Cloud Services
1 3 (42.86%) SaaS
Communications & Networking
1 1 (14.29%) LAN
Database & Business Intelligence
1 2 (28.57%) RDBMS
1 2 (28.57%) BusinessObjects
1 2 (28.57%) Relational Database
General
1 3 (42.86%) Finance
2 1 (14.29%) Retail
Job Titles
1 3 (42.86%) Consultant
1 3 (42.86%) ServiceNow Consultant
2 2 (28.57%) Analyst
2 2 (28.57%) Support Analyst
2 2 (28.57%) Service Manager
3 1 (14.29%) Applications Support Analyst
3 1 (14.29%) Implementation Manager
3 1 (14.29%) Delivery Manager
3 1 (14.29%) 2nd Line Support Analyst
3 1 (14.29%) Service Implementation Manager
3 1 (14.29%) Applications Support
3 1 (14.29%) 2nd Line Support
3 1 (14.29%) Services Delivery Manager
Miscellaneous
1 2 (28.57%) Analytical Skills
2 1 (14.29%) Data Centre
2 1 (14.29%) FMCG
Operating Systems
1 3 (42.86%) Windows
2 2 (28.57%) Solaris
2 2 (28.57%) Linux
Processes & Methodologies
1 5 (71.43%) ITIL
2 3 (42.86%) SDLC
2 3 (42.86%) Asset Management
2 3 (42.86%) ITIL V3
2 3 (42.86%) ITIL V2
3 2 (28.57%) Project Management
4 1 (14.29%) Service Delivery
4 1 (14.29%) Change Management
4 1 (14.29%) Disaster Recovery
4 1 (14.29%) ITSM
4 1 (14.29%) Data Management
4 1 (14.29%) Supplier Management
4 1 (14.29%) Facility Management
4 1 (14.29%) Resource Management
4 1 (14.29%) Change Control
4 1 (14.29%) Demand Management
4 1 (14.29%) Capacity Management
4 1 (14.29%) Coaching
4 1 (14.29%) Operational Acceptance Testing
4 1 (14.29%) Data Centre Operations
Programming Languages
1 3 (42.86%) JavaScript
1 3 (42.86%) SQL
2 2 (28.57%) Perl
2 2 (28.57%) Java
3 1 (14.29%) PowerShell
Qualifications
1 1 (14.29%) Degree
Quality Assurance & Compliance
1 3 (42.86%) SLA
Systems Management
1 2 (28.57%) Nagios
Vendors
1 3 (42.86%) ServiceNow
2 2 (28.57%) Sybase
3 1 (14.29%) SAP
3 1 (14.29%) Siebel
3 1 (14.29%) Microsoft
3 1 (14.29%) Oracle