The table below looks at the statistics for Service Management skills in IT jobs advertised for the Solihull region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 45 41 37
Rank change year-on-year
-4 -4
Permanent jobs citing Service Management 7 4 9
As % of all permanent IT jobs located in Solihull 2.06% 1.49% 4.09%
As % of the Processes & Methodologies category 2.41% 1.92% 4.71%
Number of salaries quoted 7 3 5
Average salary £38,000 £22,000 £45,000
Average salary % change year-on-year
+72.72% -51.11%
90% offered a salary of more than £36,400 £17,200 £33,098
10% offered a salary of more than £40,900 £76,400 £65,000
UK excluding London average salary £43,674 £45,000 £42,500
% change year-on-year
-2.94% +5.88%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Solihull region.

Processes & Methodologies Category
Solihull
Permanent IT job ads with a match in the
Processes & Methodologies category
291 208 191
As % of all permanent IT jobs located in Solihull 85.59% 77.32% 86.82%
Number of salaries quoted 233 141 141
Average salary £37,500 £35,750 £37,500
Average salary % change year-on-year
+4.89% -4.66%
90% offered a salary of more than £27,500 £25,000 £28,500
10% offered a salary of more than £47,500 £60,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Solihull region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Solihull

Service Management
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Solihull region.

Service Management Salary Trend in Solihull

Service Management
Top 27 Related IT Skills in Solihull

For the 6 months to 24 December 2014, IT jobs across the Solihull region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 10 (90.91%) ITIL
2 7 (63.64%) PRINCE2
2 7 (63.64%) Broadband
2 7 (63.64%) PBX
2 7 (63.64%) VPN
2 7 (63.64%) Cisco
2 7 (63.64%) ITIL Certification
2 7 (63.64%) CheckPoint
2 7 (63.64%) MPLS
2 7 (63.64%) Project Management
2 7 (63.64%) Websense
2 7 (63.64%) Firewall
2 7 (63.64%) Wireless
2 7 (63.64%) Stakeholder Management
2 7 (63.64%) Cisco ASA
2 7 (63.64%) Riverbed
2 7 (63.64%) SolarWinds
2 7 (63.64%) Capacity Planning
2 7 (63.64%) F5
2 7 (63.64%) Root Cause Analysis
2 7 (63.64%) Network Monitoring
3 3 (27.27%) SAP
3 3 (27.27%) Analytical Skills
4 2 (18.18%) Service Delivery
4 2 (18.18%) ITIL V3
5 1 (9.09%) Finance
5 1 (9.09%) Incident Management

Service Management
Top Related IT Skills in Solihull by Category

For the 6 months to 24 December 2014, IT jobs across the Solihull region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Communications & Networking
1 7 (63.64%) Broadband
1 7 (63.64%) PBX
1 7 (63.64%) VPN
1 7 (63.64%) MPLS
1 7 (63.64%) Firewall
1 7 (63.64%) Wireless
1 7 (63.64%) Cisco ASA
General
1 1 (9.09%) Finance
Job Titles
1 7 (63.64%) Analyst
2 3 (27.27%) Senior Analyst
2 3 (27.27%) Network Analyst
2 3 (27.27%) Technical Analyst
2 3 (27.27%) Project Analyst
3 2 (18.18%) Data Analyst
3 2 (18.18%) Senior Data Analyst
3 2 (18.18%) Senior Network Analyst
3 2 (18.18%) Voice Analyst
3 2 (18.18%) Data Network Analyst
4 1 (9.09%) Voice Project Manager
4 1 (9.09%) Data Manager
4 1 (9.09%) Incident Manager
4 1 (9.09%) Senior Applications Support Analyst
4 1 (9.09%) Senior Infrastructure Analyst
4 1 (9.09%) Senior Infrastructure Support Analyst
4 1 (9.09%) Junior Service Manager
4 1 (9.09%) Applications Support Analyst
4 1 (9.09%) Project Manager
4 1 (9.09%) Junior
Miscellaneous
1 3 (27.27%) Analytical Skills
Processes & Methodologies
1 10 (90.91%) ITIL
2 7 (63.64%) PRINCE2
2 7 (63.64%) Project Management
2 7 (63.64%) Stakeholder Management
2 7 (63.64%) Capacity Planning
2 7 (63.64%) Root Cause Analysis
2 7 (63.64%) Network Monitoring
3 2 (18.18%) ITIL V3
3 2 (18.18%) Service Delivery
4 1 (9.09%) Incident Management
Qualifications
1 7 (63.64%) ITIL Certification
Vendors
1 7 (63.64%) Cisco
1 7 (63.64%) CheckPoint
1 7 (63.64%) Websense
1 7 (63.64%) Riverbed
1 7 (63.64%) SolarWinds
1 7 (63.64%) F5
2 3 (27.27%) SAP