The table below looks at the statistics for Service Management skills in IT jobs advertised for the Solihull region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 23 38 46
Rank change year-on-year
+15 +8
Permanent jobs citing Service Management 6 3 4
As % of all permanent IT jobs located in Solihull 3.53% 1.09% 1.58%
As % of the Processes & Methodologies category 4.29% 1.49% 1.79%
Number of salaries quoted 5 1 2
Median salary £77,500 £45,000 £35,018
Median salary % change year-on-year
+72.22% +28.50%
90% offered a salary of more than £52,000 £45,000 £29,004
10% offered a salary of more than £91,000 £45,000 £41,032
UK excluding London median salary £45,000 £43,250 £42,500
% change year-on-year
+4.04% +1.76%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Solihull region.

Processes & Methodologies Category
Solihull
Permanent IT job ads with a match in the
Processes & Methodologies category
140 202 224
As % of all permanent IT jobs located in Solihull 82.35% 73.72% 88.54%
Number of salaries quoted 125 187 173
Median salary £45,000 £40,000 £37,500
Median salary % change year-on-year
+12.50% +6.66%
90% offered a salary of more than £24,000 £27,000 £29,265
10% offered a salary of more than £77,500 £45,000 £50,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Solihull

The demand trend of job ads across the Solihull region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Solihull

Service Management
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Solihull region.

Service Management Salary Trend in Solihull

Service Management
Salary Histogram in Solihull

This chart provides a salary histogram for IT jobs citing Service Management across the Solihull region over the 3 months to 27 September 2016.

Service Management Salary Histogram in Solihull

Service Management
Top 30 Related IT Skills in Solihull

For the 6 months to 27 September 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Solihull region with a requirement for Service Management.

1 11 (73.33%) ITIL
2 5 (33.33%) ITIL Certification
2 5 (33.33%) Change Management
2 5 (33.33%) Finance
2 5 (33.33%) Project Planning
3 4 (26.67%) ITIL V3
3 4 (26.67%) VMware
3 4 (26.67%) PRINCE2
3 4 (26.67%) Windows
3 4 (26.67%) Active Directory
4 3 (20.00%) SLA
4 3 (20.00%) Cisco
4 3 (20.00%) MS Office
4 3 (20.00%) Project Management
4 3 (20.00%) ITSM
4 3 (20.00%) Agile Software Development
4 3 (20.00%) WSUS
4 3 (20.00%) Data Centre
4 3 (20.00%) Data Centre Operations
4 3 (20.00%) VMware Infrastructure
4 3 (20.00%) Server Monitoring
4 3 (20.00%) Windows Server
5 2 (13.33%) People Management
5 2 (13.33%) Incident Management
5 2 (13.33%) Business Intelligence
5 2 (13.33%) Microsoft
5 2 (13.33%) MS Excel
6 1 (6.67%) ERP
6 1 (6.67%) MS Exchange
6 1 (6.67%) OpenEdge

Service Management
Top Related IT Skills in Solihull by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) MS Exchange
1 1 (6.67%) OpenEdge
Applications
1 3 (20.00%) MS Office
2 2 (13.33%) MS Excel
Business Applications
1 1 (6.67%) Remedy ITSM
Communications & Networking
1 1 (6.67%) LAN
Database & Business Intelligence
1 1 (6.67%) Big Data
1 1 (6.67%) SQL Server
1 1 (6.67%) SQL Server 2005
1 1 (6.67%) SQL Server 2008
1 1 (6.67%) SQL Server 2012
General
1 5 (33.33%) Finance
2 1 (6.67%) Manufacturing
Job Titles
1 4 (26.67%) Analyst
2 3 (20.00%) Operations Manager
2 3 (20.00%) Service Manager
2 3 (20.00%) Service Operations Manager
3 2 (13.33%) 2nd Line Support
3 2 (13.33%) Administrator
3 2 (13.33%) Project Manager
3 2 (13.33%) Service Analyst
3 2 (13.33%) Service Management Analyst
4 1 (6.67%) Business Intelligence Analyst
4 1 (6.67%) Change Analyst
4 1 (6.67%) Change Management Analyst
4 1 (6.67%) IT Administrator
4 1 (6.67%) Project Administrator
4 1 (6.67%) QA Manager
4 1 (6.67%) Quality Manager
4 1 (6.67%) Support Engineer
4 1 (6.67%) Technical Engineer
4 1 (6.67%) Technical Support
4 1 (6.67%) Technical Support Engineer
Miscellaneous
1 3 (20.00%) Data Centre
2 1 (6.67%) Computer Science
2 1 (6.67%) FMCG
2 1 (6.67%) Statistics
Operating Systems
1 4 (26.67%) Windows
2 3 (20.00%) Windows Server
3 1 (6.67%) Linux
3 1 (6.67%) Red Hat Enterprise Linux
Processes & Methodologies
1 11 (73.33%) ITIL
2 5 (33.33%) Change Management
2 5 (33.33%) Project Planning
3 4 (26.67%) ITIL V3
3 4 (26.67%) PRINCE2
4 3 (20.00%) Agile Software Development
4 3 (20.00%) Data Centre Operations
4 3 (20.00%) ITSM
4 3 (20.00%) Project Management
4 3 (20.00%) Server Monitoring
5 2 (13.33%) Business Intelligence
5 2 (13.33%) Incident Management
5 2 (13.33%) People Management
6 1 (6.67%) Analytics
6 1 (6.67%) Cybersecurity
6 1 (6.67%) Enterprise Architecture
6 1 (6.67%) ERP
6 1 (6.67%) Performance Monitoring
6 1 (6.67%) Quality Management
Programming Languages
1 1 (6.67%) SQL
Qualifications
1 5 (33.33%) ITIL Certification
2 1 (6.67%) Degree
2 1 (6.67%) SC Cleared
2 1 (6.67%) Security Cleared
Quality Assurance & Compliance
1 3 (20.00%) SLA
2 1 (6.67%) QA
System Software
1 4 (26.67%) Active Directory
2 3 (20.00%) VMware Infrastructure
Systems Management
1 3 (20.00%) WSUS
Vendors
1 4 (26.67%) VMware
2 3 (20.00%) Cisco
3 2 (13.33%) Microsoft
4 1 (6.67%) BMC
4 1 (6.67%) Citrix
4 1 (6.67%) Red Hat
4 1 (6.67%) Remedy