Customer-Centricity Jobs in Somerset

Customer-Centric
South West > Somerset

The following table provides summary statistics for permanent job vacancies advertised in Somerset with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 45 43 65
Rank change year-on-year -2 +22 -2
Permanent jobs citing Customer-Centricity 15 25 6
As % of all permanent jobs advertised in Somerset 2.07% 4.35% 0.92%
As % of the Processes & Methodologies category 2.84% 4.79% 1.08%
Number of salaries quoted 15 24 1
10th Percentile - - -
25th Percentile £26,500 £28,000 £55,000
Median annual salary (50th Percentile) £27,000 £35,000 £60,000
Median % change year-on-year -22.86% -41.67% -25.00%
75th Percentile £48,750 £48,588 £65,000
90th Percentile £55,000 £70,600 -
South West median annual salary £46,958 £62,500 £71,640
% change year-on-year -24.87% -12.76% +14.62%

All Process and Methodology Skills
Somerset

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Somerset with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 528 522 555
As % of all permanent jobs advertised in Somerset 73.03% 90.78% 85.12%
Number of salaries quoted 423 324 350
10th Percentile £26,500 £27,825 £27,950
25th Percentile £32,500 £34,188 £36,250
Median annual salary (50th Percentile) £45,000 £50,000 £50,000
Median % change year-on-year -10.00% - +11.11%
75th Percentile £56,875 £58,750 £62,500
90th Percentile £64,750 £70,420 £70,250
South West median annual salary £50,500 £52,500 £50,000
% change year-on-year -3.81% +5.00% +7.42%

Customer-Centricity
Job Vacancy Trend in Somerset

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Somerset.

Job vacancy trend for Customer-Centricity in Somerset

Customer-Centricity
Salary Trend in Somerset

3-month moving average salary quoted in jobs citing Customer-Centricity in Somerset.

Salary trend for Customer-Centricity in Somerset

Customer-Centricity
Salary Histogram in Somerset

Salary distribution for jobs citing Customer-Centricity in Somerset over the 6 months to 29 April 2024.

Salary histogram for Customer-Centricity in Somerset

Customer-Centricity
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Somerset region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Portishead -6 8 £27,000 -13.60%
Bath +5 6 £48,750 -11.84%
Customer-Centricity
South West

Customer-Centricity
Co-occurring Skills and Capabilities in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 3 (20.00%) Dynamics CRM
Cloud Services
1 11 (73.33%) Azure
2 8 (53.33%) Microsoft 365
3 3 (20.00%) AWS
3 3 (20.00%) Power Platform
Communications & Networking
1 8 (53.33%) Remote Desktop
2 2 (13.33%) Firewall
3 1 (6.67%) DHCP
3 1 (6.67%) DNS
Database & Business Intelligence
1 8 (53.33%) Amazon RDS
2 3 (20.00%) MySQL
2 3 (20.00%) Power BI
2 3 (20.00%) SQL Server
Development Applications
1 3 (20.00%) Git
General
1 12 (80.00%) Social Skills
2 3 (20.00%) Analytical Skills
Job Titles
1 7 (46.67%) 1st Line Engineer
1 7 (46.67%) Deskside Engineer
2 6 (40.00%) Developer
2 6 (40.00%) Software Developer
3 3 (20.00%) PHP Developer
4 2 (13.33%) Support Engineer
5 1 (6.67%) 3rd Line Engineer
5 1 (6.67%) 3rd Line Support
5 1 (6.67%) 3rd Line Support Engineer
5 1 (6.67%) IT Engineer
5 1 (6.67%) IT Support
5 1 (6.67%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 3 (20.00%) .NET
1 3 (20.00%) .NET Framework
1 3 (20.00%) ASP.NET Web API
1 3 (20.00%) CSS
1 3 (20.00%) HTML
1 3 (20.00%) jQuery
1 3 (20.00%) Laravel
1 3 (20.00%) React
1 3 (20.00%) Symfony
Miscellaneous
1 3 (20.00%) Product Ownership
Processes & Methodologies
1 9 (60.00%) Customer Service
2 8 (53.33%) ITIL
2 8 (53.33%) Service Delivery
2 8 (53.33%) Service Management
3 3 (20.00%) Agile
3 3 (20.00%) Change Management
3 3 (20.00%) Coaching
3 3 (20.00%) CRM
3 3 (20.00%) Full Stack Development
3 3 (20.00%) Microservices
3 3 (20.00%) MVC
3 3 (20.00%) Problem-Solving
3 3 (20.00%) Roadmaps
3 3 (20.00%) Scrum
Programming Languages
1 6 (40.00%) JavaScript
2 3 (20.00%) C#
2 3 (20.00%) PHP
Qualifications
1 11 (73.33%) Degree
2 8 (53.33%) ITIL Foundation Certificate
2 8 (53.33%) Microsoft Certification
Quality Assurance & Compliance
1 8 (53.33%) SLA
System Software
1 3 (20.00%) Docker
2 1 (6.67%) Hyper-V
2 1 (6.67%) VMware Infrastructure
Systems Management
1 3 (20.00%) Kubernetes
Vendors
1 8 (53.33%) Microsoft
2 1 (6.67%) VMware