The statistics below represent IT jobs advertised across the South East region that had Customer Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Customer Analyst
Rank 409 435 457
Rank change year-on-year
+26 +22
Permanent jobs requiring a Customer Analyst 14 25 24
As % of all permanent IT jobs located in the South East 0.080% 0.12% 0.11%
As % of the Job Titles category 0.082% 0.12% 0.11%
Number of salaries quoted 12 22 16
Median salary £24,000 £32,500 £26,500
Median salary % change year-on-year
-26.15% +22.64%
UK excluding London median salary £30,000 £21,500 £21,500
% change year-on-year
+39.53% -
Customer Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17047 20159 21279
As % of all permanent IT jobs located in the South East 97.02% 96.58% 96.78%
Number of salaries quoted 14291 16888 16639
Median salary £45,000 £42,500 £41,500
Median salary % change year-on-year
+5.88% +2.40%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Customer Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Customer Analyst in the job title.

Customer Analyst Jobs Demand Trend in the South East

Customer Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst across the South East region.

Customer Analyst Salary Trend in the South East

Customer Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the South East region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Sussex +6 6 £24,000 -4.00%
Berkshire - 4 £32,500 -
Middlesex +19 2 - -
Buckinghamshire +19 1 £32,000 +18.51% 1
Hampshire - 1 £21,500 -
Customer Analyst
England

Customer Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 26 September 2016, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Customer Analyst in the job title.

1 20 (55.56%) Degree
2 18 (50.00%) Microsoft
3 17 (47.22%) MS Excel
4 13 (36.11%) Customer Insight
5 12 (33.33%) CRM
6 10 (27.78%) Internet
6 10 (27.78%) SMTP
6 10 (27.78%) IMail Server
6 10 (27.78%) SaaS
7 9 (25.00%) Mathematics
8 8 (22.22%) SQL
8 8 (22.22%) Customer Analysis
9 7 (19.44%) Analytical Skills
9 7 (19.44%) MS Office
9 7 (19.44%) Data Mining
9 7 (19.44%) SAS
9 7 (19.44%) Retail
10 6 (16.67%) Marketing
11 5 (13.89%) Statistical Modelling
11 5 (13.89%) Marketing Strategy
11 5 (13.89%) Customer Intelligence
11 5 (13.89%) Computer Science
11 5 (13.89%) Data Analysis
12 4 (11.11%) Economics
12 4 (11.11%) Business Intelligence
12 4 (11.11%) SLA
12 4 (11.11%) Statistics
12 4 (11.11%) Analytics
12 4 (11.11%) iPad
12 4 (11.11%) Visualisation

Customer Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (19.44%) SAS
Applications
1 17 (47.22%) MS Excel
2 7 (19.44%) MS Office
3 1 (2.78%) MS PowerPoint
Cloud Services
1 10 (27.78%) SaaS
2 1 (2.78%) Office 365
Communications & Networking
1 10 (27.78%) Internet
1 10 (27.78%) SMTP
Database & Business Intelligence
1 7 (19.44%) Data Mining
General
1 7 (19.44%) Retail
2 6 (16.67%) Marketing
3 1 (2.78%) Arabic Language
3 1 (2.78%) Billing
3 1 (2.78%) Dutch Language
3 1 (2.78%) French Language
3 1 (2.78%) Front Office
3 1 (2.78%) German Language
3 1 (2.78%) Italian Language
3 1 (2.78%) Japanese Language
3 1 (2.78%) Korean Language
3 1 (2.78%) Mandarin Language
3 1 (2.78%) Portuguese Language
3 1 (2.78%) Russian Language
3 1 (2.78%) Spanish Language
3 1 (2.78%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (5.56%) EDI
Miscellaneous
1 9 (25.00%) Mathematics
2 7 (19.44%) Analytical Skills
3 5 (13.89%) Computer Science
4 4 (11.11%) Economics
4 4 (11.11%) iPad
4 4 (11.11%) Statistics
4 4 (11.11%) Visualisation
5 1 (2.78%) Management Information System
Operating Systems
1 1 (2.78%) Mac OS X
1 1 (2.78%) Unix
1 1 (2.78%) Windows
Processes & Methodologies
1 13 (36.11%) Customer Insight
2 12 (33.33%) CRM
3 8 (22.22%) Customer Analysis
4 5 (13.89%) Customer Intelligence
4 5 (13.89%) Data Analysis
4 5 (13.89%) Marketing Strategy
4 5 (13.89%) Statistical Modelling
5 4 (11.11%) Analytics
5 4 (11.11%) Business Intelligence
6 2 (5.56%) Business Development
7 1 (2.78%) Actionable Insight
7 1 (2.78%) Business Process Mapping
7 1 (2.78%) Process Improvement
7 1 (2.78%) Prototyping
7 1 (2.78%) Root Cause Analysis
7 1 (2.78%) Ticket Management
7 1 (2.78%) Time Management
7 1 (2.78%) User Stories
7 1 (2.78%) Waterfall
7 1 (2.78%) Wireframes
Programming Languages
1 8 (22.22%) SQL
Qualifications
1 20 (55.56%) Degree
2 1 (2.78%) ISEB
Quality Assurance & Compliance
1 4 (11.11%) SLA
2 1 (2.78%) QA
System Software
1 10 (27.78%) IMail Server
2 1 (2.78%) Active Directory
Vendors
1 18 (50.00%) Microsoft
2 1 (2.78%) Alteryx
2 1 (2.78%) Citrix
2 1 (2.78%) SAP