The table below looks at the statistics for the Customer Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Customer Analyst
Rank 433 397 436
Rank change year-on-year
-36 +39
Permanent jobs requiring a Customer Analyst 9 25 7
As % of all permanent IT jobs located in the South East 0.040% 0.12% 0.031%
As % of the Job Titles category 0.042% 0.12% 0.032%
Number of salaries quoted 9 18 7
Average salary £27,500 £22,750 £28,500
Average salary % change year-on-year
+20.87% -20.17%
90% offered a salary of more than £21,650 £21,850 £18,600
10% offered a salary of more than £34,000 £50,000 £32,500
UK excluding London average salary £21,500 £22,750 £27,500
% change year-on-year
-5.49% -17.27%
Customer Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21364 20207 21704
As % of all permanent IT jobs located in the South East 94.69% 95.09% 95.41%
Number of salaries quoted 16816 16650 18526
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £61,500 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Customer Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Customer Analyst Jobs Demand Trend in the South East

Customer Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst across the South East region.

Customer Analyst Salary Trend in the South East

Customer Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Analyst across the South East region over the 3 months to 29 August 2014.

Customer Analyst Salary Histogram in the South East

Customer Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analyst within the South East region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -11 5 £32,500 +18.18%
Oxfordshire - 2 £25,500 -
Surrey -8 1 £40,000 +66.66% 1
Berkshire -11 1 £27,500 +18.27%
Customer Analyst
England

Customer Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 29 August 2014, IT jobs across the South East region that cited Customer Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title.

1 6 (40.00%) ITIL
2 5 (33.33%) Finance
2 5 (33.33%) German Language
3 4 (26.67%) French Language
4 3 (20.00%) Time Management
4 3 (20.00%) Management Information System
4 3 (20.00%) Microsoft
5 2 (13.33%) C
5 2 (13.33%) Remedy
5 2 (13.33%) Project Management
5 2 (13.33%) MS Excel
5 2 (13.33%) Service Delivery
5 2 (13.33%) MS Office
5 2 (13.33%) Business Development
5 2 (13.33%) Mathematics
5 2 (13.33%) Business Analysis
5 2 (13.33%) SC Cleared
5 2 (13.33%) Security Cleared
5 2 (13.33%) Market Research
5 2 (13.33%) Product Management
5 2 (13.33%) Analytics
5 2 (13.33%) User Stories
6 1 (6.67%) Data Entry
6 1 (6.67%) Visualisation
6 1 (6.67%) Continuous Improvement
6 1 (6.67%) Customer Insight
6 1 (6.67%) Statistical Modelling
6 1 (6.67%) Incident Management
6 1 (6.67%) Marketing
6 1 (6.67%) Banking

Customer Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 29 August 2014, IT jobs across the South East region that cited Customer Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) SAS
Applications
1 2 (13.33%) MS Office
1 2 (13.33%) MS Excel
2 1 (6.67%) SPSS
Database & Business Intelligence
1 1 (6.67%) Data Mining
General
1 5 (33.33%) Finance
1 5 (33.33%) German Language
2 4 (26.67%) French Language
3 1 (6.67%) Telecoms
3 1 (6.67%) Law
3 1 (6.67%) Banking
3 1 (6.67%) Retail
3 1 (6.67%) Marketing
Miscellaneous
1 3 (20.00%) Management Information System
2 2 (13.33%) Mathematics
3 1 (6.67%) Visualisation
Processes & Methodologies
1 6 (40.00%) ITIL
2 3 (20.00%) Time Management
3 2 (13.33%) Analytics
3 2 (13.33%) User Stories
3 2 (13.33%) Market Research
3 2 (13.33%) Product Management
3 2 (13.33%) Project Management
3 2 (13.33%) Service Delivery
3 2 (13.33%) Business Analysis
3 2 (13.33%) Business Development
4 1 (6.67%) Incident Management
4 1 (6.67%) Data Management
4 1 (6.67%) CRM
4 1 (6.67%) E-Commerce
4 1 (6.67%) Data Modelling
4 1 (6.67%) Data Entry
4 1 (6.67%) Continuous Improvement
4 1 (6.67%) Customer Insight
4 1 (6.67%) Statistical Modelling
4 1 (6.67%) Data Mapping
Programming Languages
1 2 (13.33%) C
2 1 (6.67%) SQL
2 1 (6.67%) PowerHouse
Qualifications
1 2 (13.33%) SC Cleared
1 2 (13.33%) Security Cleared
2 1 (6.67%) ITIL Certification
Vendors
1 3 (20.00%) Microsoft
2 2 (13.33%) Remedy
3 1 (6.67%) Cognos
3 1 (6.67%) Cisco
3 1 (6.67%) Avaya
3 1 (6.67%) Genesys
3 1 (6.67%) Siemens
Guildford, Surrey
The Gym Group
Salary: £40,000 per annum dependant on experience
Posted: 25 days ago