The statistics below represent IT jobs advertised across the South East region that had Service Desk Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 May 2016 with a comparison to same period over 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Service Desk Technician
Rank 447 456 480
Rank change year-on-year
+9 +24
Permanent jobs requiring a Service Desk Technician 10 12 5
As % of all permanent IT jobs located in the South East 0.052% 0.055% 0.021%
As % of the Job Titles category 0.053% 0.057% 0.022%
Number of salaries quoted 10 9 4
Median salary £22,500 £19,000 £25,000
Median salary % change year-on-year
+18.42% -24.00%
90% offered a salary of more than £20,350 £18,400 £24,300
10% offered a salary of more than £25,000 £19,800 £27,800
UK excluding London median salary £23,000 £19,000 £21,000
% change year-on-year
+21.05% -9.52%
Service Desk Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18702 21017 22742
As % of all permanent IT jobs located in the South East 96.77% 96.92% 96.43%
Number of salaries quoted 15914 16823 18183
Median salary £42,500 £42,500 £42,500
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Technician
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Service Desk Technician in the job title.

Service Desk Technician Jobs Demand Trend in the South East

Service Desk Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the South East region.

Service Desk Technician Salary Trend in the South East

Service Desk Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the South East region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -1 5 £25,000 +38.88%
Berkshire - 2 £22,000 -
Hampshire - 2 £19,750 -
Buckinghamshire - 1 £22,500 -
Service Desk Technician
England

Service Desk Technician Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 1 May 2016, Service Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Desk Technician in the job title.

1 18 (90.00%) Windows
1 18 (90.00%) Active Directory
2 17 (85.00%) MS Office
2 17 (85.00%) Windows 7
3 15 (75.00%) MS Excel
4 13 (65.00%) Windows 8
5 8 (40.00%) MS Exchange
6 7 (35.00%) Citrix
6 7 (35.00%) Windows XP
6 7 (35.00%) ITIL
6 7 (35.00%) Mentoring
7 6 (30.00%) Microsoft
8 4 (20.00%) Internet
8 4 (20.00%) Finance
8 4 (20.00%) Management Information System
8 4 (20.00%) Degree
8 4 (20.00%) Problem Management
9 3 (15.00%) Analytics
9 3 (15.00%) ITIL Foundation Certificate
9 3 (15.00%) Ticket Management
9 3 (15.00%) Windows 10
9 3 (15.00%) Remote Desktop
9 3 (15.00%) Office 365
9 3 (15.00%) Blackberry
9 3 (15.00%) Password Management
9 3 (15.00%) SharePoint
9 3 (15.00%) VPN
10 2 (10.00%) Migration
11 1 (5.00%) Statistics
11 1 (5.00%) VMware Infrastructure

Service Desk Technician Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (40.00%) MS Exchange
2 3 (15.00%) SharePoint
Applications
1 17 (85.00%) MS Office
2 15 (75.00%) MS Excel
Cloud Services
1 3 (15.00%) Office 365
Communications & Networking
1 4 (20.00%) Internet
2 3 (15.00%) Remote Desktop
2 3 (15.00%) VPN
3 1 (5.00%) DHCP
3 1 (5.00%) DNS
3 1 (5.00%) Intranet
3 1 (5.00%) LAN
3 1 (5.00%) Wi-Fi
General
1 4 (20.00%) Finance
Miscellaneous
1 4 (20.00%) Management Information System
2 3 (15.00%) Blackberry
3 1 (5.00%) Analytical Skills
3 1 (5.00%) Statistics
Operating Systems
1 18 (90.00%) Windows
2 17 (85.00%) Windows 7
3 13 (65.00%) Windows 8
4 7 (35.00%) Windows XP
5 3 (15.00%) Windows 10
6 1 (5.00%) Windows 2000
6 1 (5.00%) Windows Server
6 1 (5.00%) Windows Server 2008
6 1 (5.00%) Windows Server 2012
Processes & Methodologies
1 7 (35.00%) ITIL
1 7 (35.00%) Mentoring
2 4 (20.00%) Problem Management
3 3 (15.00%) Analytics
3 3 (15.00%) Password Management
3 3 (15.00%) Ticket Management
4 2 (10.00%) Migration
5 1 (5.00%) Business Continuity
5 1 (5.00%) CRM
5 1 (5.00%) Process Management
Qualifications
1 4 (20.00%) Degree
2 3 (15.00%) ITIL Foundation Certificate
3 1 (5.00%) ITIL Certification
System Software
1 18 (90.00%) Active Directory
2 1 (5.00%) VMware Infrastructure
Vendors
1 7 (35.00%) Citrix
2 6 (30.00%) Microsoft
3 1 (5.00%) VMware