The statistics below represent IT jobs advertised across the South East region that had Service Desk Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Service Desk Technician
Rank 437 447 464
Rank change year-on-year
+10 +17
Permanent jobs requiring a Service Desk Technician 9 11 10
As % of all permanent IT jobs located in the South East 0.049% 0.053% 0.044%
As % of the Job Titles category 0.050% 0.055% 0.046%
Number of salaries quoted 7 10 5
Median salary £25,000 £18,500 £25,000
Median salary % change year-on-year
+35.13% -26.00%
90% offered a salary of more than £19,100 £18,500 £21,400
10% offered a salary of more than £27,500 £23,025 £29,000
UK excluding London median salary £22,000 £19,500 £22,000
% change year-on-year
+12.82% -11.36%
Service Desk Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17898 20159 21870
As % of all permanent IT jobs located in the South East 97.20% 96.82% 96.70%
Number of salaries quoted 15228 16511 17426
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Technician
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Service Desk Technician in the job title.

Service Desk Technician Jobs Demand Trend in the South East

Service Desk Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the South East region.

Service Desk Technician Salary Trend in the South East

Service Desk Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the South East region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +27 3 £27,500 -
Buckinghamshire +28 2 £25,000 +7.52%
Hampshire +3 2 £18,500 -19.56% 1
West Sussex -8 1 £19,500 -15.21%
Berkshire - 1 - -
Service Desk Technician
England

Service Desk Technician Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 27 July 2016, Service Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Desk Technician in the job title.

1 16 (84.21%) Windows
1 16 (84.21%) Active Directory
2 12 (63.16%) MS Office
2 12 (63.16%) Windows 8
3 10 (52.63%) Windows 7
4 8 (42.11%) Windows XP
5 7 (36.84%) Citrix
5 7 (36.84%) MS Excel
6 6 (31.58%) Microsoft
6 6 (31.58%) MS Exchange
7 5 (26.32%) Windows 10
8 4 (21.05%) Mentoring
9 3 (15.79%) VMware Infrastructure
9 3 (15.79%) PowerShell
9 3 (15.79%) Migration
9 3 (15.79%) VMware
9 3 (15.79%) French Language
9 3 (15.79%) German Language
9 3 (15.79%) Greek Language
9 3 (15.79%) Spanish Language
9 3 (15.79%) LAN
9 3 (15.79%) ITIL
9 3 (15.79%) Windows Server
10 2 (10.53%) Process Management
10 2 (10.53%) Management Information System
10 2 (10.53%) Wi-Fi
10 2 (10.53%) Intranet
10 2 (10.53%) Internet
10 2 (10.53%) SLA
10 2 (10.53%) Microsoft Certification

Service Desk Technician Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (31.58%) MS Exchange
2 1 (5.26%) SharePoint
2 1 (5.26%) Skype for Business
Applications
1 12 (63.16%) MS Office
2 7 (36.84%) MS Excel
Cloud Services
1 1 (5.26%) Office 365
Communications & Networking
1 3 (15.79%) LAN
2 2 (10.53%) Internet
2 2 (10.53%) Intranet
2 2 (10.53%) Wi-Fi
3 1 (5.26%) DHCP
3 1 (5.26%) DNS
3 1 (5.26%) VoIP
3 1 (5.26%) VPN
3 1 (5.26%) WAN
Database & Business Intelligence
1 1 (5.26%) SQL Server
General
1 3 (15.79%) French Language
1 3 (15.79%) German Language
1 3 (15.79%) Greek Language
1 3 (15.79%) Spanish Language
2 2 (10.53%) Finance
3 1 (5.26%) Telecoms
Miscellaneous
1 2 (10.53%) Analytical Skills
1 2 (10.53%) Management Information System
1 2 (10.53%) Statistics
2 1 (5.26%) Mathematics
Operating Systems
1 16 (84.21%) Windows
2 12 (63.16%) Windows 8
3 10 (52.63%) Windows 7
4 8 (42.11%) Windows XP
5 5 (26.32%) Windows 10
6 3 (15.79%) Windows Server
7 2 (10.53%) Windows 2000
8 1 (5.26%) Android
8 1 (5.26%) Apple iOS
8 1 (5.26%) Mac OS X
8 1 (5.26%) Windows Vista
Processes & Methodologies
1 4 (21.05%) Mentoring
2 3 (15.79%) ITIL
2 3 (15.79%) Migration
3 2 (10.53%) Business Continuity
3 2 (10.53%) Problem Management
3 2 (10.53%) Process Management
4 1 (5.26%) CRM
4 1 (5.26%) Incident Management
4 1 (5.26%) Service Delivery
4 1 (5.26%) Software Distribution
Programming Languages
1 3 (15.79%) PowerShell
2 1 (5.26%) C
Qualifications
1 2 (10.53%) ITIL Certification
1 2 (10.53%) Microsoft Certification
2 1 (5.26%) Degree
2 1 (5.26%) GNVQ
2 1 (5.26%) HNC
2 1 (5.26%) MCDST
2 1 (5.26%) MCITP
2 1 (5.26%) MCP
2 1 (5.26%) MCSE
Quality Assurance & Compliance
1 2 (10.53%) SLA
System Software
1 16 (84.21%) Active Directory
2 3 (15.79%) VMware Infrastructure
3 1 (5.26%) Hyper-V
3 1 (5.26%) vSphere
Systems Management
1 2 (10.53%) SCCM
Vendors
1 7 (36.84%) Citrix
2 6 (31.58%) Microsoft
3 3 (15.79%) VMware
4 1 (5.26%) Acronis
4 1 (5.26%) Symantec
Southampton
Spectrum IT
Salary: £18000 - £19000 per annum + Beneifts
Posted: 9 days ago