The table below looks at the statistics for the Service Desk Technician role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Technician in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Desk Technician
Rank 450 447 446
Rank change year-on-year
-3 -1
Permanent jobs requiring a Service Desk Technician 4 6 9
As % of all permanent IT jobs located in the South East 0.019% 0.025% 0.039%
As % of the Job Titles category 0.020% 0.026% 0.041%
Number of salaries quoted 2 5 9
Average salary £19,000 £25,000 £26,000
Average salary % change year-on-year
-24.00% -3.84%
UK excluding London average salary £19,750 £22,500 £22,250
% change year-on-year
-12.22% +1.12%
Service Desk Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20471 22682 21700
As % of all permanent IT jobs located in the South East 95.04% 94.69% 95.07%
Number of salaries quoted 16465 18087 17977
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Technician
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Technician in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Technician Jobs Demand Trend in the South East

Service Desk Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the South East region.

Service Desk Technician Salary Trend in the South East

Service Desk Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Technician within the South East region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +10 3 £18,000 -37.93%
Hampshire - 1 £20,000 -
Service Desk Technician
England

Service Desk Technician
Top 30 Related IT Skills in the South East

For the 6 months to 17 April 2015, IT jobs across the South East region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title.

1 9 (75.00%) Windows
1 9 (75.00%) Active Directory
2 6 (50.00%) Microsoft
2 6 (50.00%) MS Office
3 5 (41.67%) ITIL
3 5 (41.67%) Windows XP
3 5 (41.67%) Incident Management
4 4 (33.33%) Problem Management
4 4 (33.33%) Mitel
4 4 (33.33%) Mac OS
4 4 (33.33%) Blackberry
4 4 (33.33%) Blackberry Enterprise Server
4 4 (33.33%) Change Management
4 4 (33.33%) ITIL Certification
5 3 (25.00%) Apple
5 3 (25.00%) Windows 7
5 3 (25.00%) Video Conferencing
5 3 (25.00%) iPhone
5 3 (25.00%) iPad
5 3 (25.00%) Office 365
5 3 (25.00%) Windows 8
5 3 (25.00%) MS Excel
6 2 (16.67%) Front Office
6 2 (16.67%) Manufacturing
6 2 (16.67%) Mac OS X
7 1 (8.33%) Intranet
7 1 (8.33%) Internet
7 1 (8.33%) CCNA
7 1 (8.33%) Cisco Certification
7 1 (8.33%) MS Exchange

Service Desk Technician
Top Related IT Skills in the South East by Category

For the 6 months to 17 April 2015, IT jobs across the South East region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (33.33%) Blackberry Enterprise Server
2 1 (8.33%) Lync
2 1 (8.33%) MS Exchange
Applications
1 6 (50.00%) MS Office
2 3 (25.00%) MS Excel
Cloud Services
1 3 (25.00%) Office 365
Communications & Networking
1 1 (8.33%) LAN
1 1 (8.33%) Intranet
1 1 (8.33%) Internet
General
1 2 (16.67%) Front Office
1 2 (16.67%) Manufacturing
Miscellaneous
1 4 (33.33%) Blackberry
2 3 (25.00%) Video Conferencing
2 3 (25.00%) iPhone
2 3 (25.00%) iPad
Operating Systems
1 9 (75.00%) Windows
2 5 (41.67%) Windows XP
3 4 (33.33%) Mac OS
4 3 (25.00%) Windows 7
4 3 (25.00%) Windows 8
5 2 (16.67%) Mac OS X
6 1 (8.33%) Windows 2000
Processes & Methodologies
1 5 (41.67%) ITIL
1 5 (41.67%) Incident Management
2 4 (33.33%) Problem Management
2 4 (33.33%) Change Management
3 1 (8.33%) Software Distribution
3 1 (8.33%) CAD
Programming Languages
1 1 (8.33%) C
Qualifications
1 4 (33.33%) ITIL Certification
2 1 (8.33%) CCNA
2 1 (8.33%) Cisco Certification
System Software
1 9 (75.00%) Active Directory
Vendors
1 6 (50.00%) Microsoft
2 4 (33.33%) Mitel
3 3 (25.00%) Apple
4 1 (8.33%) RedPrairie
4 1 (8.33%) SAP