The statistics below represent IT jobs advertised across the South East region that had Service Desk Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Service Desk Technician
Rank 423 453 464
Rank change year-on-year
+30 +11
Permanent jobs requiring a Service Desk Technician 9 15 11
As % of all permanent IT jobs located in the South East 0.049% 0.071% 0.047%
As % of the Job Titles category 0.051% 0.073% 0.048%
Number of salaries quoted 7 11 5
Median salary £25,000 £19,000 £25,000
Median salary % change year-on-year
+31.57% -24.00%
90% offered a salary of more than £19,300 £18,500 £22,200
10% offered a salary of more than £27,500 £23,000 £29,000
UK excluding London median salary £22,250 £19,500 £21,000
% change year-on-year
+14.10% -7.14%
Service Desk Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17678 20627 22681
As % of all permanent IT jobs located in the South East 96.93% 97.08% 96.57%
Number of salaries quoted 15070 16793 18322
Median salary £44,500 £42,500 £42,500
Median salary % change year-on-year
+4.70% -
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Technician
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Service Desk Technician in the job title.

Service Desk Technician Jobs Demand Trend in the South East

Service Desk Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the South East region.

Service Desk Technician Salary Trend in the South East

Service Desk Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the South East region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +30 4 £27,500 -
Hampshire +10 2 £19,000 -17.39% 1
Buckinghamshire +25 1 £25,000 +7.52%
West Sussex -4 1 £19,500 -15.21%
Berkshire - 1 - -
Service Desk Technician
England

Service Desk Technician Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 30 June 2016, Service Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Desk Technician in the job title.

1 18 (85.71%) Windows
1 18 (85.71%) Active Directory
2 16 (76.19%) Windows 8
3 15 (71.43%) MS Office
4 14 (66.67%) Windows 7
5 11 (52.38%) MS Excel
6 10 (47.62%) Windows XP
7 9 (42.86%) Citrix
8 7 (33.33%) MS Exchange
9 6 (28.57%) Mentoring
10 5 (23.81%) Windows 10
11 4 (19.05%) ITIL
11 4 (19.05%) Microsoft
11 4 (19.05%) Internet
12 3 (14.29%) SharePoint
12 3 (14.29%) VPN
12 3 (14.29%) French Language
12 3 (14.29%) German Language
12 3 (14.29%) Greek Language
12 3 (14.29%) Spanish Language
12 3 (14.29%) Migration
12 3 (14.29%) VMware
12 3 (14.29%) Degree
12 3 (14.29%) VMware Infrastructure
12 3 (14.29%) PowerShell
12 3 (14.29%) Windows Server
13 2 (9.52%) Statistics
13 2 (9.52%) Remote Desktop
13 2 (9.52%) Analytical Skills
13 2 (9.52%) Ticket Management

Service Desk Technician Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (33.33%) MS Exchange
2 3 (14.29%) SharePoint
Applications
1 15 (71.43%) MS Office
2 11 (52.38%) MS Excel
Cloud Services
1 1 (4.76%) Office 365
Communications & Networking
1 4 (19.05%) Internet
2 3 (14.29%) VPN
3 2 (9.52%) Intranet
3 2 (9.52%) LAN
3 2 (9.52%) Remote Desktop
3 2 (9.52%) Wi-Fi
4 1 (4.76%) DHCP
4 1 (4.76%) DNS
Database & Business Intelligence
1 1 (4.76%) SQL Server
General
1 3 (14.29%) French Language
1 3 (14.29%) German Language
1 3 (14.29%) Greek Language
1 3 (14.29%) Spanish Language
2 2 (9.52%) Finance
3 1 (4.76%) Telecoms
Miscellaneous
1 2 (9.52%) Analytical Skills
1 2 (9.52%) Management Information System
1 2 (9.52%) Statistics
2 1 (4.76%) Mathematics
Operating Systems
1 18 (85.71%) Windows
2 16 (76.19%) Windows 8
3 14 (66.67%) Windows 7
4 10 (47.62%) Windows XP
5 5 (23.81%) Windows 10
6 3 (14.29%) Windows Server
7 2 (9.52%) Windows 2000
8 1 (4.76%) Android
8 1 (4.76%) Apple iOS
8 1 (4.76%) Mac OS X
8 1 (4.76%) Windows Vista
Processes & Methodologies
1 6 (28.57%) Mentoring
2 4 (19.05%) ITIL
3 3 (14.29%) Migration
4 2 (9.52%) Analytics
4 2 (9.52%) Business Continuity
4 2 (9.52%) Password Management
4 2 (9.52%) Problem Management
4 2 (9.52%) Process Management
4 2 (9.52%) Ticket Management
5 1 (4.76%) CRM
5 1 (4.76%) Service Delivery
Programming Languages
1 3 (14.29%) PowerShell
2 1 (4.76%) C
Qualifications
1 3 (14.29%) Degree
2 2 (9.52%) ITIL Certification
2 2 (9.52%) ITIL Foundation Certificate
2 2 (9.52%) Microsoft Certification
3 1 (4.76%) GNVQ
3 1 (4.76%) HNC
3 1 (4.76%) MCDST
3 1 (4.76%) MCITP
3 1 (4.76%) MCP
3 1 (4.76%) MCSE
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 18 (85.71%) Active Directory
2 3 (14.29%) VMware Infrastructure
3 1 (4.76%) Hyper-V
3 1 (4.76%) vSphere
Systems Management
1 2 (9.52%) SCCM
Vendors
1 9 (42.86%) Citrix
2 4 (19.05%) Microsoft
3 3 (14.29%) VMware
4 1 (4.76%) Acronis
4 1 (4.76%) Symantec