The table below looks at the statistics for the Service Desk Technician role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Technician in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Desk Technician
Rank 435 444 421
Rank change year-on-year
+9 -23
Permanent jobs requiring a Service Desk Technician 3 9 5
As % of all permanent IT jobs located in the South East 0.014% 0.040% 0.024%
As % of the Job Titles category 0.015% 0.043% 0.025%
Number of salaries quoted 3 5 5
Average salary £25,000 £29,000 £16,500
Average salary % change year-on-year
-13.79% +75.75%
UK excluding London average salary £22,500 £25,000 £21,500
% change year-on-year
-10.00% +16.27%
Service Desk Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19717 21123 20195
As % of all permanent IT jobs located in the South East 94.62% 94.88% 95.13%
Number of salaries quoted 16358 16603 16647
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £61,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Technician
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Technician in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Technician Jobs Demand Trend in the South East

Service Desk Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the South East region.

Service Desk Technician Salary Trend in the South East

Service Desk Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Technician within the South East region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire -13 2 £25,000 -
Surrey +3 1 £22,500 -22.41% 1
Service Desk Technician
England

Service Desk Technician
Top 30 Related IT Skills in the South East

For the 6 months to 28 August 2015, IT jobs across the South East region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title.

1 12 (100.00%) Windows
2 11 (91.67%) MS Office
2 11 (91.67%) Active Directory
3 10 (83.33%) Windows 7
4 9 (75.00%) Office 365
4 9 (75.00%) Microsoft
5 8 (66.67%) Windows 8
6 6 (50.00%) MS Excel
6 6 (50.00%) SLA
7 5 (41.67%) Apple
7 5 (41.67%) iPad
7 5 (41.67%) Video Conferencing
7 5 (41.67%) iPhone
8 4 (33.33%) Incident Management
8 4 (33.33%) Management Information System
8 4 (33.33%) Front Office
8 4 (33.33%) Mac OS X
8 4 (33.33%) MS Exchange
8 4 (33.33%) ITIL
9 3 (25.00%) MS Visio
9 3 (25.00%) Service Management
9 3 (25.00%) Windows Mobile
9 3 (25.00%) Line Management
9 3 (25.00%) Data Centre
10 2 (16.67%) Windows XP
11 1 (8.33%) DHCP
11 1 (8.33%) DNS
11 1 (8.33%) ITSM
11 1 (8.33%) IPv4
11 1 (8.33%) Citrix

Service Desk Technician
Top Related IT Skills in the South East by Category

For the 6 months to 28 August 2015, IT jobs across the South East region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (33.33%) MS Exchange
2 1 (8.33%) Exchange Server 2007
Applications
1 11 (91.67%) MS Office
2 6 (50.00%) MS Excel
3 3 (25.00%) MS Visio
Cloud Services
1 9 (75.00%) Office 365
Communications & Networking
1 1 (8.33%) DHCP
1 1 (8.33%) DNS
1 1 (8.33%) IPv4
1 1 (8.33%) IPsec
General
1 4 (33.33%) Front Office
2 1 (8.33%) Retail
Miscellaneous
1 5 (41.67%) Video Conferencing
1 5 (41.67%) iPhone
1 5 (41.67%) iPad
2 4 (33.33%) Management Information System
3 3 (25.00%) Data Centre
4 1 (8.33%) Analytical Skills
Operating Systems
1 12 (100.00%) Windows
2 10 (83.33%) Windows 7
3 8 (66.67%) Windows 8
4 4 (33.33%) Mac OS X
5 3 (25.00%) Windows Mobile
6 2 (16.67%) Windows XP
Processes & Methodologies
1 4 (33.33%) ITIL
1 4 (33.33%) Incident Management
2 3 (25.00%) Line Management
2 3 (25.00%) Service Management
3 1 (8.33%) ITSM
3 1 (8.33%) Workflow
3 1 (8.33%) Workflow Management
3 1 (8.33%) Service Desk Management
Quality Assurance & Compliance
1 6 (50.00%) SLA
System Software
1 11 (91.67%) Active Directory
Vendors
1 9 (75.00%) Microsoft
2 5 (41.67%) Apple
3 1 (8.33%) Citrix