The statistics below represent IT jobs advertised across the South East region that had Service Desk Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Service Desk Technician
Rank 413 458 455
Rank change year-on-year
+45 -3
Permanent jobs requiring a Service Desk Technician 18 11 8
As % of all permanent IT jobs located in the South East 0.10% 0.052% 0.037%
As % of the Job Titles category 0.11% 0.054% 0.038%
Number of salaries quoted 18 10 8
Median salary £24,000 £18,500 £24,750
Median salary % change year-on-year
+29.72% -25.25%
90% offered a salary of more than £20,600 £18,500 £16,500
10% offered a salary of more than £25,000 £25,000 £29,300
UK excluding London median salary £23,000 £21,000 £23,000
% change year-on-year
+9.52% -8.69%
Service Desk Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
16982 20334 21154
As % of all permanent IT jobs located in the South East 96.95% 96.62% 96.72%
Number of salaries quoted 14196 17058 16518
Median salary £45,000 £42,500 £41,500
Median salary % change year-on-year
+5.88% +2.40%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Desk Technician
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Service Desk Technician in the job title.

Service Desk Technician Jobs Demand Trend in the South East

Service Desk Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the South East region.

Service Desk Technician Salary Trend in the South East

Service Desk Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the South East region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire - 12 £25,000 - 1
Hampshire - 4 £21,500 - 1
Surrey +29 1 £18,250 -19.78%
Buckinghamshire +10 1 £25,000 -
Service Desk Technician
England

Service Desk Technician Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 30 September 2016, Service Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Desk Technician in the job title.

1 20 (74.07%) Active Directory
2 17 (62.96%) Microsoft
3 13 (48.15%) Windows
3 13 (48.15%) VMware
4 9 (33.33%) Symantec
5 8 (29.63%) VMware Infrastructure
6 7 (25.93%) Finance
7 6 (22.22%) ITIL
7 6 (22.22%) MS Exchange
7 6 (22.22%) LAN
7 6 (22.22%) Microsoft Certification
8 5 (18.52%) Windows 8
8 5 (18.52%) WAN
8 5 (18.52%) MS Excel
8 5 (18.52%) MS Office
8 5 (18.52%) Windows XP
8 5 (18.52%) Internet
8 5 (18.52%) MCITP
9 4 (14.81%) Cisco Certification
9 4 (14.81%) CCNA
9 4 (14.81%) TCP/IP
9 4 (14.81%) Virtual Desktop
10 3 (11.11%) Skype for Business
10 3 (11.11%) Office 365
10 3 (11.11%) PowerShell
10 3 (11.11%) Degree
10 3 (11.11%) Windows 7
10 3 (11.11%) French Language
10 3 (11.11%) German Language
10 3 (11.11%) Greek Language

Service Desk Technician Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (22.22%) MS Exchange
2 3 (11.11%) Skype for Business
3 2 (7.41%) Exchange Server 2007
3 2 (7.41%) Exchange Server 2010
3 2 (7.41%) Exchange Server 2013
4 1 (3.70%) SharePoint
Applications
1 5 (18.52%) MS Excel
1 5 (18.52%) MS Office
Business Applications
1 2 (7.41%) Dynamics CRM
2 1 (3.70%) Payment Gateway
Cloud Services
1 3 (11.11%) Office 365
Communications & Networking
1 6 (22.22%) LAN
2 5 (18.52%) Internet
2 5 (18.52%) WAN
3 4 (14.81%) TCP/IP
4 3 (11.11%) DHCP
4 3 (11.11%) DNS
4 3 (11.11%) VoIP
4 3 (11.11%) VPN
5 2 (7.41%) Skype
6 1 (3.70%) Intranet
6 1 (3.70%) Wi-Fi
Database & Business Intelligence
1 1 (3.70%) SQL Server
General
1 7 (25.93%) Finance
2 3 (11.11%) French Language
2 3 (11.11%) German Language
2 3 (11.11%) Greek Language
2 3 (11.11%) Spanish Language
3 1 (3.70%) Telecoms
Miscellaneous
1 3 (11.11%) Foreign Exchange (FX)
1 3 (11.11%) Management Information System
2 1 (3.70%) Analytical Skills
2 1 (3.70%) Mathematics
2 1 (3.70%) Statistics
Operating Systems
1 13 (48.15%) Windows
2 5 (18.52%) Windows 8
2 5 (18.52%) Windows XP
3 3 (11.11%) Windows 7
4 2 (7.41%) Windows 10
4 2 (7.41%) Windows Server
5 1 (3.70%) Android
5 1 (3.70%) Apple iOS
5 1 (3.70%) Mac OS X
5 1 (3.70%) Windows 2000
5 1 (3.70%) Windows Vista
Processes & Methodologies
1 6 (22.22%) ITIL
2 3 (11.11%) CRM
2 3 (11.11%) Problem Management
3 2 (7.41%) Business Continuity
3 2 (7.41%) Information Security
3 2 (7.41%) Mentoring
3 2 (7.41%) Project Management
3 2 (7.41%) Time Management
4 1 (3.70%) Incident Management
4 1 (3.70%) Migration
4 1 (3.70%) Process Management
4 1 (3.70%) Service Delivery
4 1 (3.70%) Software Distribution
Programming Languages
1 3 (11.11%) PowerShell
2 1 (3.70%) C
Qualifications
1 6 (22.22%) Microsoft Certification
2 5 (18.52%) MCITP
3 4 (14.81%) CCNA
3 4 (14.81%) Cisco Certification
4 3 (11.11%) Degree
4 3 (11.11%) MCP
4 3 (11.11%) MCSE
5 2 (7.41%) A+ Certification
5 2 (7.41%) MCSA
6 1 (3.70%) GNVQ
6 1 (3.70%) HNC
6 1 (3.70%) ITIL Certification
6 1 (3.70%) MCDST
Quality Assurance & Compliance
1 2 (7.41%) ISO/IEC 27001
1 2 (7.41%) SLA
System Software
1 20 (74.07%) Active Directory
2 8 (29.63%) VMware Infrastructure
3 4 (14.81%) Virtual Desktop
4 1 (3.70%) Hyper-V
4 1 (3.70%) vSphere
Systems Management
1 2 (7.41%) Backup Exec
1 2 (7.41%) SCCM
Vendors
1 17 (62.96%) Microsoft
2 13 (48.15%) VMware
3 9 (33.33%) Symantec
4 3 (11.11%) Citrix
5 2 (7.41%) Avaya
5 2 (7.41%) Cisco
5 2 (7.41%) Epicor
5 2 (7.41%) Veeam
6 1 (3.70%) Acronis
6 1 (3.70%) HP
Reading, Berkshire
Complete Tech Limited
Salary: Up to £25,000 per annum + great benefits
Posted: Yesterday
Basingstoke
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £22000.00 per annum + training, parking, pension
Posted: 17 days ago