The statistics below represent IT jobs advertised across the South East region that had Service Desk Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Service Desk Technician
Rank 388 469 465
Rank change year-on-year
+81 -4
Permanent jobs requiring a Service Desk Technician 16 9 13
As % of all permanent IT jobs located in the South East 0.099% 0.041% 0.059%
As % of the Job Titles category 0.10% 0.043% 0.061%
Number of salaries quoted 16 5 13
Median salary £20,000 £20,500 £20,000
Median salary % change year-on-year
-2.43% +2.50%
90% offered a salary of more than £19,000 £20,000 £16,500
10% offered a salary of more than £25,000 £23,000 £27,100
UK excluding London median salary £22,500 £21,500 £22,500
% change year-on-year
+4.65% -4.44%
Service Desk Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
15646 21143 21433
As % of all permanent IT jobs located in the South East 96.85% 97.06% 96.94%
Number of salaries quoted 13044 17856 17076
Median salary £44,000 £43,000 £40,000
Median salary % change year-on-year
+2.32% +7.50%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Desk Technician
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Service Desk Technician in the job title.

Service Desk Technician Jobs Demand Trend in the South East

Service Desk Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the South East region.

Service Desk Technician Salary Trend in the South East

Service Desk Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the South East region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire - 9 £19,000 - 1
Berkshire - 6 £25,000 -
Surrey +14 1 £18,250 -20.65%
Service Desk Technician
England

Service Desk Technician Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 4 December 2016, Service Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Desk Technician in the job title.

1 23 (79.31%) Active Directory
2 20 (68.97%) Microsoft
3 11 (37.93%) Windows
3 11 (37.93%) VMware
4 9 (31.03%) MS Office
5 8 (27.59%) Symantec
6 7 (24.14%) Cisco
7 6 (20.69%) ITIL
7 6 (20.69%) LAN
7 6 (20.69%) Finance
7 6 (20.69%) VMware Infrastructure
8 5 (17.24%) RedPrairie
8 5 (17.24%) Polycom
8 5 (17.24%) Internet
8 5 (17.24%) CAD
8 5 (17.24%) Chip and PIN
8 5 (17.24%) WAN
8 5 (17.24%) C
8 5 (17.24%) SAP
8 5 (17.24%) MS Exchange
9 4 (13.79%) CCNA
9 4 (13.79%) TCP/IP
9 4 (13.79%) Cisco Certification
9 4 (13.79%) Microsoft Certification
9 4 (13.79%) MCITP
9 4 (13.79%) Virtual Desktop
10 3 (10.34%) Windows 8
10 3 (10.34%) Skype for Business
10 3 (10.34%) Windows 7
10 3 (10.34%) Foreign Exchange (FX)

Service Desk Technician Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (17.24%) MS Exchange
2 3 (10.34%) Skype for Business
3 2 (6.90%) Exchange Server 2007
3 2 (6.90%) Exchange Server 2010
3 2 (6.90%) Exchange Server 2013
Applications
1 9 (31.03%) MS Office
2 3 (10.34%) MS Excel
Business Applications
1 2 (6.90%) Dynamics CRM
2 1 (3.45%) Payment Gateway
Cloud Services
1 2 (6.90%) Office 365
Communications & Networking
1 6 (20.69%) LAN
2 5 (17.24%) Internet
2 5 (17.24%) WAN
3 4 (13.79%) TCP/IP
4 3 (10.34%) VoIP
5 2 (6.90%) DHCP
5 2 (6.90%) DNS
5 2 (6.90%) Skype
5 2 (6.90%) VPN
6 1 (3.45%) Intranet
6 1 (3.45%) Wi-Fi
General
1 6 (20.69%) Finance
2 2 (6.90%) French Language
2 2 (6.90%) German Language
2 2 (6.90%) Greek Language
2 2 (6.90%) Spanish Language
Miscellaneous
1 5 (17.24%) Chip and PIN
2 3 (10.34%) Foreign Exchange (FX)
3 2 (6.90%) Management Information System
4 1 (3.45%) Artificial Intelligence
4 1 (3.45%) Internet of Things
4 1 (3.45%) Robotics
Operating Systems
1 11 (37.93%) Windows
2 3 (10.34%) Windows 7
2 3 (10.34%) Windows 8
2 3 (10.34%) Windows XP
3 1 (3.45%) Windows 10
3 1 (3.45%) Windows 2000
3 1 (3.45%) Windows Server
Processes & Methodologies
1 6 (20.69%) ITIL
2 5 (17.24%) CAD
3 2 (6.90%) CRM
3 2 (6.90%) Information Security
3 2 (6.90%) Mentoring
3 2 (6.90%) Problem Management
3 2 (6.90%) Project Management
3 2 (6.90%) Time Management
4 1 (3.45%) Incident Management
4 1 (3.45%) Software Distribution
Programming Languages
1 5 (17.24%) C
2 2 (6.90%) PowerShell
Qualifications
1 4 (13.79%) CCNA
1 4 (13.79%) Cisco Certification
1 4 (13.79%) MCITP
1 4 (13.79%) Microsoft Certification
2 2 (6.90%) A+ Certification
2 2 (6.90%) Degree
2 2 (6.90%) MCP
2 2 (6.90%) MCSA
2 2 (6.90%) MCSE
3 1 (3.45%) ITIL Certification
Quality Assurance & Compliance
1 2 (6.90%) ISO/IEC 27001
2 1 (3.45%) SLA
System Software
1 23 (79.31%) Active Directory
2 6 (20.69%) VMware Infrastructure
3 4 (13.79%) Virtual Desktop
Systems Management
1 2 (6.90%) Backup Exec
2 1 (3.45%) SCCM
Vendors
1 20 (68.97%) Microsoft
2 11 (37.93%) VMware
3 8 (27.59%) Symantec
4 7 (24.14%) Cisco
5 5 (17.24%) Polycom
5 5 (17.24%) RedPrairie
5 5 (17.24%) SAP
6 2 (6.90%) Avaya
6 2 (6.90%) Citrix
6 2 (6.90%) Epicor
6 2 (6.90%) Veeam
7 1 (3.45%) HP