The table below looks at the statistics for the Service Desk Technician role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Technician in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Service Desk Technician
Rank 438 457 436
Rank change year-on-year
+19 -21
Permanent jobs requiring a Service Desk Technician 10 7 10
As % of all permanent IT jobs located in the South East 0.052% 0.034% 0.049%
As % of the Job Titles category 0.054% 0.035% 0.050%
Number of salaries quoted 4 7 8
Average salary £25,000 £24,500 £23,750
Average salary % change year-on-year
+2.04% +3.15%
UK excluding London average salary £22,000 £20,000 £21,000
% change year-on-year
+10.00% -4.76%
Service Desk Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18561 20260 19832
As % of all permanent IT jobs located in the South East 96.45% 97.05% 96.55%
Number of salaries quoted 15896 16537 15701
Average salary £44,000 £40,000 £42,500
Average salary % change year-on-year
+10.00% -5.88%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £61,250
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Technician
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Technician in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Technician Jobs Demand Trend in the South East

Service Desk Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the South East region.

Service Desk Technician Salary Trend in the South East

Service Desk Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Technician within the South East region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey - 7 £25,000 - 1
Kent - 3 - -
Service Desk Technician
England

Service Desk Technician
Top 30 Related IT Skills in the South East

For the 6 months to 11 February 2016, IT jobs across the South East region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title.

1 17 (89.47%) Active Directory
2 16 (84.21%) Windows
2 16 (84.21%) MS Excel
3 14 (73.68%) MS Office
3 14 (73.68%) Windows 7
4 11 (57.89%) Windows 8
5 9 (47.37%) ITIL
6 8 (42.11%) Microsoft
7 7 (36.84%) Windows XP
7 7 (36.84%) MS Exchange
7 7 (36.84%) Mentoring
8 5 (26.32%) Citrix
8 5 (26.32%) Degree
9 4 (21.05%) Management Information System
9 4 (21.05%) Finance
9 4 (21.05%) Office 365
10 3 (15.79%) Analytics
10 3 (15.79%) ITIL Foundation Certificate
10 3 (15.79%) Ticket Management
10 3 (15.79%) Remote Desktop
10 3 (15.79%) Password Management
10 3 (15.79%) Internet
10 3 (15.79%) Blackberry
10 3 (15.79%) Problem Management
10 3 (15.79%) VPN
10 3 (15.79%) SharePoint
11 2 (10.53%) DHCP
11 2 (10.53%) DNS
11 2 (10.53%) Windows Server 2012
11 2 (10.53%) Windows Server 2008

Service Desk Technician
Top Related IT Skills in the South East by Category

For the 6 months to 11 February 2016, IT jobs across the South East region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (36.84%) MS Exchange
2 3 (15.79%) SharePoint
Applications
1 16 (84.21%) MS Excel
2 14 (73.68%) MS Office
3 1 (5.26%) MS Visio
Cloud Services
1 4 (21.05%) Office 365
Communications & Networking
1 3 (15.79%) Internet
1 3 (15.79%) Remote Desktop
1 3 (15.79%) VPN
2 2 (10.53%) DHCP
2 2 (10.53%) DNS
3 1 (5.26%) IP Telephony
General
1 4 (21.05%) Finance
Miscellaneous
1 4 (21.05%) Management Information System
2 3 (15.79%) Blackberry
3 1 (5.26%) Data Centre
3 1 (5.26%) Fat Client
3 1 (5.26%) Thin Client
Operating Systems
1 16 (84.21%) Windows
2 14 (73.68%) Windows 7
3 11 (57.89%) Windows 8
4 7 (36.84%) Windows XP
5 2 (10.53%) Windows Server 2008
5 2 (10.53%) Windows Server 2012
6 1 (5.26%) Windows Mobile
Processes & Methodologies
1 9 (47.37%) ITIL
2 7 (36.84%) Mentoring
3 3 (15.79%) Analytics
3 3 (15.79%) Password Management
3 3 (15.79%) Problem Management
3 3 (15.79%) Ticket Management
4 1 (5.26%) Incident Management
4 1 (5.26%) ITIL V3
4 1 (5.26%) Line Management
4 1 (5.26%) Service Management
Qualifications
1 5 (26.32%) Degree
2 3 (15.79%) ITIL Foundation Certificate
3 1 (5.26%) SC Cleared
3 1 (5.26%) Security Cleared
Quality Assurance & Compliance
1 1 (5.26%) SLA
System Software
1 17 (89.47%) Active Directory
Vendors
1 8 (42.11%) Microsoft
2 5 (26.32%) Citrix
Southampton
Capita plc
Salary: £20000 - £21000 per annum + Benefits
Posted: Yesterday
High Wycombe, Buckinghamshire
Ashdown IT
Salary: £20000 - £25000 per annum
Posted: 6 days ago
Basingstoke
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £20000.00 per annum + full training, parking, pension, etc
Posted: 22 days ago