The table below looks at the statistics for ITSM skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 251 330 299
Rank change year-on-year
+79 -31
Permanent jobs citing ITSM 214 135 147
As % of all permanent IT jobs located in the South East 1.11% 0.65% 0.72%
As % of the Processes & Methodologies category 1.30% 0.77% 0.86%
Number of salaries quoted 187 107 118
Average salary £42,250 £41,000 £39,000
Average salary % change year-on-year
+3.04% +5.12%
90% offered a salary of more than £21,050 £21,500 £26,550
10% offered a salary of more than £55,000 £67,600 £65,000
UK excluding London average salary £42,500 £40,150 £39,000
% change year-on-year
+5.85% +2.94%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
16458 17569 17093
As % of all permanent IT jobs located in the South East 85.52% 84.16% 83.22%
Number of salaries quoted 13939 14185 13396
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £67,500 £65,000 £67,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the South East region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South East region.

ITSM Salary Trend in the South East

ITSM
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing ITSM across the South East region over the 3 months to 10 February 2016.

ITSM Salary Histogram in the South East

ITSM
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the South East region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +84 114 £38,000 +1.33% 9
Berkshire -2 40 £45,000 -14.28% 7
Hampshire +33 29 £47,500 +18.75% 4
Kent +12 14 £22,500 -55.00%
Oxfordshire - 9 £42,500 -
Buckinghamshire -32 8 £36,250 +15.07%
West Sussex 0 6 £67,500 +35.00%
Middlesex +11 2 £42,500 -10.52%
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 10 February 2016, IT jobs across the South East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 320 (67.65%) Service Management
2 305 (64.48%) ITIL
3 103 (21.78%) Microsoft
4 102 (21.56%) Windows
5 99 (20.93%) Service Delivery
6 90 (19.03%) Analytical Skills
7 85 (17.97%) Project Management
8 84 (17.76%) Change Management
9 78 (16.49%) SQL
9 78 (16.49%) Oracle
9 78 (16.49%) SLA
10 76 (16.07%) Linux
11 73 (15.43%) Management Information System
12 66 (13.95%) Finance
12 66 (13.95%) HTML
13 62 (13.11%) JavaScript
14 61 (12.90%) Agile Software Development
15 60 (12.68%) Cisco
16 59 (12.47%) VMware
17 57 (12.05%) MS Excel
18 53 (11.21%) Active Directory
19 52 (10.99%) PRINCE2
19 52 (10.99%) VMware Infrastructure
20 51 (10.78%) Remedy ITSM
20 51 (10.78%) Remedy
21 49 (10.36%) SQL Server
21 49 (10.36%) Degree
22 48 (10.15%) Firewall
22 48 (10.15%) Telecoms
23 44 (9.30%) Web Services

ITSM
Top Related IT Skills in the South East by Category

For the 6 months to 10 February 2016, IT jobs across the South East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 22 (4.65%) MS Exchange
2 13 (2.75%) Exchange Server 2010
3 8 (1.69%) SharePoint
4 7 (1.48%) Skype for Business
5 4 (0.85%) IBM Notes
6 3 (0.63%) IIS
7 2 (0.42%) Apache
Applications
1 57 (12.05%) MS Excel
2 41 (8.67%) MS Office
3 8 (1.69%) MS PowerPoint
4 5 (1.06%) MS Visio
5 4 (0.85%) Windchill
6 2 (0.42%) Spreadsheet
7 1 (0.21%) Adobe Creative Suite
Business Applications
1 51 (10.78%) Remedy ITSM
2 7 (1.48%) SAP Oil and Gas
3 1 (0.21%) Dynamics AX
3 1 (0.21%) Dynamics CRM
3 1 (0.21%) SAP CCM
3 1 (0.21%) SAP ERP
Cloud Services
1 38 (8.03%) SaaS
2 10 (2.11%) Amazon AWS
3 8 (1.69%) Office 365
4 6 (1.27%) Microsoft Azure
5 5 (1.06%) PaaS
6 1 (0.21%) Cloud Computing
6 1 (0.21%) IaaS
Communications & Networking
1 48 (10.15%) Firewall
2 40 (8.46%) LAN
3 28 (5.92%) SAN
3 28 (5.92%) WAN
4 24 (5.07%) VoIP
5 19 (4.02%) TCP/IP
5 19 (4.02%) VPN
6 17 (3.59%) DNS
7 14 (2.96%) Cisco Nexus
8 13 (2.75%) 3G
8 13 (2.75%) DSL
8 13 (2.75%) HSPA
8 13 (2.75%) Wi-Fi
9 12 (2.54%) IPv4
9 12 (2.54%) Wireless
9 12 (2.54%) WLAN
10 10 (2.11%) DMZ
10 10 (2.11%) WebEx
11 8 (1.69%) HSRP
11 8 (1.69%) Spanning Tree
Database & Business Intelligence
1 49 (10.36%) SQL Server
2 41 (8.67%) MySQL
3 35 (7.40%) MongoDB
4 21 (4.44%) Apache Cassandra
4 21 (4.44%) Big Data
5 15 (3.17%) Relational Database
6 12 (2.54%) Oracle Reports
7 8 (1.69%) MS Access
7 8 (1.69%) SQL Anywhere
7 8 (1.69%) Sybase ASA
8 7 (1.48%) BusinessObjects
8 7 (1.48%) Crystal Reports
8 7 (1.48%) Data Warehouse
8 7 (1.48%) Informix
9 6 (1.27%) Data Mining
9 6 (1.27%) DB2
9 6 (1.27%) Oracle Database
10 4 (0.85%) EDMS
10 4 (0.85%) NoSQL
10 4 (0.85%) SAP HANA
Development Applications
1 4 (0.85%) ERwin
2 2 (0.42%) JIRA
3 1 (0.21%) Eclipse
3 1 (0.21%) Rational DOORS
3 1 (0.21%) Visual Studio
General
1 66 (13.95%) Finance
2 48 (10.15%) Telecoms
3 25 (5.29%) Marketing
4 16 (3.38%) Manufacturing
5 10 (2.11%) Pharmaceutical
6 9 (1.90%) Aerospace
7 7 (1.48%) Electronics
7 7 (1.48%) Local Government
8 6 (1.27%) German Language
8 6 (1.27%) Legal
9 5 (1.06%) Banking
9 5 (1.06%) Billing
10 4 (0.85%) Retail
11 3 (0.63%) French Language
11 3 (0.63%) Front Office
12 2 (0.42%) Games
12 2 (0.42%) Law
13 1 (0.21%) Polish Language
Job Titles
1 105 (22.20%) Analyst
2 55 (11.63%) Service Manager
3 42 (8.88%) Service Analyst
3 42 (8.88%) Support Analyst
4 37 (7.82%) IT Manager
4 37 (7.82%) Support Engineer
5 34 (7.19%) Developer
6 30 (6.34%) 1st Line Support
6 30 (6.34%) IT Analyst
6 30 (6.34%) Service Desk Analyst
7 29 (6.13%) IT Support
7 29 (6.13%) Services Delivery Manager
8 28 (5.92%) Delivery Manager
9 27 (5.71%) Linux Engineer
10 26 (5.50%) 1st Line Support Analyst
10 26 (5.50%) Architect
10 26 (5.50%) IT Services Manager
10 26 (5.50%) Service Desk Support
11 23 (4.86%) Applications Support
11 23 (4.86%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 66 (13.95%) HTML
2 44 (9.30%) Web Services
3 43 (9.09%) CSS
4 40 (8.46%) .NET
5 39 (8.25%) XML
6 14 (2.96%) Middleware
7 13 (2.75%) .NET Framework
7 13 (2.75%) ASP.NET
8 12 (2.54%) JSON
9 10 (2.11%) HTML5
9 10 (2.11%) Silverlight
9 10 (2.11%) WPF
10 8 (1.69%) ASP.NET MVC
10 8 (1.69%) ASP.NET MVC 3
10 8 (1.69%) RESTful
10 8 (1.69%) WinForms
11 5 (1.06%) AngularJS
11 5 (1.06%) Velocity
12 4 (0.85%) Ajax
12 4 (0.85%) REST
Miscellaneous
1 90 (19.03%) Analytical Skills
2 73 (15.43%) Management Information System
3 39 (8.25%) Data Centre
4 15 (3.17%) Smart Meter
5 14 (2.96%) Computer Science
6 13 (2.75%) Private Cloud
7 12 (2.54%) Enterprise Software
8 11 (2.33%) CMDB
9 10 (2.11%) Statistics
10 9 (1.90%) Public Cloud
11 8 (1.69%) N-Tier
11 8 (1.69%) PMI
12 7 (1.48%) Data Extraction
12 7 (1.48%) Data Integration
12 7 (1.48%) Driving Licence
12 7 (1.48%) Mobile App
13 6 (1.27%) Mathematics
14 5 (1.06%) Semantic Web
15 4 (0.85%) Economics
15 4 (0.85%) Fat Client
Operating Systems
1 102 (21.56%) Windows
2 76 (16.07%) Linux
3 24 (5.07%) CentOS
3 24 (5.07%) Windows Server 2008
3 24 (5.07%) Windows Server 2012
4 16 (3.38%) Red Hat Enterprise Linux
4 16 (3.38%) Unix
5 13 (2.75%) Windows Server
6 11 (2.33%) Android
6 11 (2.33%) Apple iOS
7 10 (2.11%) Windows 8
8 5 (1.06%) Windows 7
9 3 (0.63%) AIX
9 3 (0.63%) Windows XP
10 2 (0.42%) Mac OS X
10 2 (0.42%) Windows Server 2003
11 1 (0.21%) MVS
11 1 (0.21%) Windows 10
11 1 (0.21%) Windows Phone
Processes & Methodologies
1 320 (67.65%) Service Management
2 305 (64.48%) ITIL
3 99 (20.93%) Service Delivery
4 85 (17.97%) Project Management
5 84 (17.76%) Change Management
6 61 (12.90%) Agile Software Development
7 52 (10.99%) PRINCE2
8 43 (9.09%) Incident Management
9 36 (7.61%) Continuous Improvement
10 32 (6.77%) ITIL V3
11 31 (6.55%) Change Control
11 31 (6.55%) Problem Management
12 30 (6.34%) Configuration Management
12 30 (6.34%) Quality Management
13 29 (6.13%) Line Management
14 24 (5.07%) Transition Management
15 23 (4.86%) High Availability
16 22 (4.65%) Load Balancing
17 21 (4.44%) Unit Testing
18 19 (4.02%) Product Management
Programming Languages
1 78 (16.49%) SQL
2 62 (13.11%) JavaScript
3 39 (8.25%) C#
4 26 (5.50%) Perl
5 23 (4.86%) Python
6 21 (4.44%) Bash Shell
7 15 (3.17%) Java
8 14 (2.96%) VB.NET
9 8 (1.69%) T-SQL
10 6 (1.27%) C++
11 4 (0.85%) PHP
12 2 (0.42%) C
13 1 (0.21%) Delphi
13 1 (0.21%) PowerShell
13 1 (0.21%) Shell Script
13 1 (0.21%) VB
13 1 (0.21%) VB6
Qualifications
1 49 (10.36%) Degree
2 33 (6.98%) Microsoft Certification
3 22 (4.65%) ITIL Certification
4 21 (4.44%) Security Cleared
5 19 (4.02%) SC Cleared
6 17 (3.59%) MCSA
7 15 (3.17%) MCSE
8 14 (2.96%) Cisco Certification
9 13 (2.75%) A+ Certification
9 13 (2.75%) CCIE
10 12 (2.54%) MCP
11 11 (2.33%) CCNP
12 10 (2.11%) CCNP Voice
13 9 (1.90%) CCVP
14 8 (1.69%) CNE
14 8 (1.69%) Novell Certification
14 8 (1.69%) PMI Certification
15 7 (1.48%) CITP
16 4 (0.85%) LPIC
16 4 (0.85%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 78 (16.49%) SLA
2 31 (6.55%) QA
3 13 (2.75%) ISO/IEC 20000
4 12 (2.54%) ISO 9001
4 12 (2.54%) ISO/IEC 27001
5 3 (0.63%) COBIT
6 2 (0.42%) SAS 70
System Software
1 53 (11.21%) Active Directory
2 52 (10.99%) VMware Infrastructure
3 13 (2.75%) Terminal Services
4 10 (2.11%) VMware ESX
4 10 (2.11%) vSphere
5 4 (0.85%) XenApp
6 3 (0.63%) Hyper-V
6 3 (0.63%) vCloud
7 2 (0.42%) Firmware
7 2 (0.42%) NFS
8 1 (0.21%) Microsoft App-V
8 1 (0.21%) Microsoft Virtual Server
8 1 (0.21%) VMware Workstation
Systems Management
1 8 (1.69%) Cisco UCCE
2 6 (1.27%) SCCM
2 6 (1.27%) vRealize
3 3 (0.63%) Norton AntiVirus
3 3 (0.63%) Puppet
4 2 (0.42%) SCOM
4 2 (0.42%) Systems Management Server (SMS)
5 1 (0.21%) AirWatch
5 1 (0.21%) Backup Exec
5 1 (0.21%) CA Spectrum
5 1 (0.21%) Cisco CUCM
5 1 (0.21%) Cisco UCCX
5 1 (0.21%) Nagios
5 1 (0.21%) NetBackup
5 1 (0.21%) WSUS
Vendors
1 103 (21.78%) Microsoft
2 78 (16.49%) Oracle
3 60 (12.68%) Cisco
4 59 (12.47%) VMware
5 51 (10.78%) Remedy
6 37 (7.82%) Citrix
7 36 (7.61%) BMC
8 34 (7.19%) Red Hat
9 30 (6.34%) ServiceNow
10 28 (5.92%) LANDesk
11 25 (5.29%) HP
12 23 (4.86%) Juniper
13 15 (3.17%) NetApp
14 14 (2.96%) BT
14 14 (2.96%) Dell
14 14 (2.96%) Google
15 13 (2.75%) Salesforce.com
16 12 (2.54%) SAP
16 12 (2.54%) Sybase
17 10 (2.11%) CheckPoint
Staines, Middlesex
Quadratek People Limited
Salary: From £55,000 to £75,000 per annum Excellent salary + bonus + benefits
Posted: 2 days ago
Surrey
AAP3
Salary: £60000 - £65000.00 per annum + bonus + bens
Posted: 2 days ago
Egham
Interquest - IQ Tech
Salary: £50000 - £70000 per annum + Benefits & Bonus
Posted: 2 days ago
Berkshire
Capita plc
Salary: £60000 - £65000 per annum + Car,Benefits
Posted: 2 days ago
Surrey
ARC IT Recruitment Ltd
Salary: £45000 - £50000 Per Annum + benefits and Bonus
Posted: 5 days ago
Surrey
ARC IT Recruitment Ltd
Salary: £22000 - £28500 Per Annum
Posted: 5 days ago
Reigate, Surrey
TLP Consultancy Ltd.
Salary: £30000 - £35000 per annum + package + car
Posted: 5 days ago
Maidenhead, Berkshire
The Rank Group plc
Posted: 5 days ago
Reading, Berkshire
Daisy Group
Salary: Up to £30,000 plus 20% shift
Posted: 5 days ago
Woking, Surrey
Greywood Associates Limited
Salary: £25000 - £30000 per annum + on call allowance
Posted: 5 days ago
Surrey
Parham Consulting
Salary: Up to £55,000 per annum plus 10% bonus, shares and good benefits
Posted: 5 days ago
Reading
Ortolan Group
Posted: 5 days ago
Newbury
People Source Consulting
Salary: £20000 - £30000 per annum + 21% shift bonus + benefits
Posted: 8 days ago
Southampton
People Source Consulting
Salary: £65000 - £75000 per annum
Posted: 12 days ago
Farnborough, Hampshire, United Kingdom
QinetiQ
Salary: Competitive + Excellent Benefits
Posted: 19 days ago
Berkshire
Interquest - IQ Tech
Salary: £45000 - £60000 per annum + Pr
Posted: 21 days ago
Woking
Hays Specialist Recruitment Ltd
Salary: £27000.00 - £32000.00 per annum + benefits
Posted: 21 days ago