The table below looks at the statistics for ITSM skills in IT jobs advertised for the South East region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 31 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
31 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 268 265 262
Rank change year-on-year
-3 -3
Permanent jobs citing ITSM 177 206 229
As % of all permanent IT jobs located in the South East 0.97% 1.00% 0.99%
As % of the Processes & Methodologies category 1.13% 1.18% 1.18%
Number of salaries quoted 145 150 170
Median salary £47,500 £42,500 £57,500
Median salary % change year-on-year
+11.76% -26.08%
90% offered a salary of more than £20,000 £24,750 £27,750
10% offered a salary of more than £61,500 £62,000 £74,750
UK excluding London median salary £42,828 £45,000 £50,000
% change year-on-year
-4.82% -10.00%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
15613 17454 19347
As % of all permanent IT jobs located in the South East 85.56% 84.89% 83.59%
Number of salaries quoted 13049 13887 15492
Median salary £47,500 £45,500 £45,000
Median salary % change year-on-year
+4.39% +1.11%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £70,000 £65,000 £66,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South East region.

ITSM Salary Trend in the South East

ITSM
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing ITSM across the South East region over the 3 months to 31 May 2016.

ITSM Salary Histogram in the South East

ITSM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the South East region over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +2 65 £35,000 -28.20% 5
Surrey +10 58 £52,500 +40.00% 4
Hampshire +9 30 £34,500 -35.51% 2
Buckinghamshire +20 8 £47,500 +50.79% 2
West Sussex -29 4 £30,000 -28.57%
Kent +1 3 - -
Middlesex +9 2 - -
Oxfordshire -17 2 - - 3
Thames Valley - 1 £53,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 31 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for ITSM.

1 224 (56.42%) ITIL
2 210 (52.90%) Service Management
3 95 (23.93%) Microsoft
4 93 (23.43%) SLA
5 92 (23.17%) Service Delivery
6 87 (21.91%) Telecoms
7 68 (17.13%) Finance
8 67 (16.88%) Windows
9 64 (16.12%) Linux
10 63 (15.87%) Project Management
11 61 (15.37%) MS Excel
12 60 (15.11%) Analytical Skills
13 59 (14.86%) Data Centre
14 58 (14.61%) Remedy
14 58 (14.61%) Remedy ITSM
15 56 (14.11%) ServiceNow
16 53 (13.35%) Change Management
17 51 (12.85%) BMC
18 50 (12.59%) ITIL V3
19 46 (11.59%) Red Hat
20 43 (10.83%) Cisco
20 43 (10.83%) Management Information System
21 41 (10.33%) Active Directory
21 41 (10.33%) Oracle
21 41 (10.33%) QA
22 39 (9.82%) Degree
22 39 (9.82%) Perl
22 39 (9.82%) VMware
23 38 (9.57%) CentOS
24 37 (9.32%) Quality Management

ITSM
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (5.79%) MS Exchange
2 20 (5.04%) SharePoint
3 11 (2.77%) Exchange Server 2010
4 10 (2.52%) Apache
4 10 (2.52%) Tomcat
5 7 (1.76%) Confluence
6 4 (1.01%) WordPress
7 3 (0.76%) JBoss
7 3 (0.76%) OpenStack
8 1 (0.25%) IIS
8 1 (0.25%) nginx
Applications
1 61 (15.37%) MS Excel
2 34 (8.56%) MS Office
3 12 (3.02%) MS PowerPoint
4 3 (0.76%) MS Project
5 1 (0.25%) Adobe Creative Suite
5 1 (0.25%) MS Visio
Business Applications
1 58 (14.61%) Remedy ITSM
2 16 (4.03%) SAP Oil and Gas
3 3 (0.76%) Dynamics AX
3 3 (0.76%) Dynamics CRM
Cloud Services
1 36 (9.07%) SaaS
2 24 (6.05%) Microsoft Azure
3 20 (5.04%) Office 365
4 14 (3.53%) Amazon AWS
5 6 (1.51%) IaaS
6 3 (0.76%) PaaS
7 2 (0.50%) Cloud Computing
Communications & Networking
1 35 (8.82%) IPv4
2 31 (7.81%) LAN
3 24 (6.05%) Firewall
4 21 (5.29%) SAN
5 19 (4.79%) DNS
6 18 (4.53%) VPN
6 18 (4.53%) WAN
7 16 (4.03%) Wi-Fi
8 14 (3.53%) WLAN
9 13 (3.27%) TCP/IP
10 12 (3.02%) DSL
10 12 (3.02%) VoIP
11 11 (2.77%) 3G
11 11 (2.77%) HSPA
12 10 (2.52%) Internet
12 10 (2.52%) SMS
13 6 (1.51%) Wireless
14 5 (1.26%) IP Telephony
14 5 (1.26%) PPP
15 4 (1.01%) NAS
Database & Business Intelligence
1 28 (7.05%) MySQL
2 25 (6.30%) MongoDB
3 21 (5.29%) SQL Server
4 18 (4.53%) Apache Cassandra
5 12 (3.02%) Big Data
6 10 (2.52%) Relational Database
7 9 (2.27%) Data Warehouse
8 8 (2.02%) SQL Server Reporting Services
9 6 (1.51%) DB2
10 5 (1.26%) Oracle Database
11 4 (1.01%) Business Intelligence Development Studio
11 4 (1.01%) Data Mining
11 4 (1.01%) GIS
11 4 (1.01%) HDInsight
11 4 (1.01%) Informix
11 4 (1.01%) InterSystems Cache
11 4 (1.01%) Power BI
11 4 (1.01%) SAP HANA
11 4 (1.01%) SQL Server 2014
11 4 (1.01%) SQL Server Integration Services
Development Applications
1 13 (3.27%) JIRA
2 4 (1.01%) ERwin
3 3 (0.76%) ClearCase
3 3 (0.76%) Subversion
3 3 (0.76%) Team Foundation Server
4 1 (0.25%) Ant
General
1 87 (21.91%) Telecoms
2 68 (17.13%) Finance
3 23 (5.79%) Manufacturing
4 20 (5.04%) Marketing
5 16 (4.03%) Electronics
6 9 (2.27%) Aerospace
7 6 (1.51%) Billing
7 6 (1.51%) Legal
8 3 (0.76%) Back Office
8 3 (0.76%) Retail
9 2 (0.50%) Banking
9 2 (0.50%) Games
10 1 (0.25%) Korean Language
10 1 (0.25%) Law
10 1 (0.25%) Pharmaceutical
10 1 (0.25%) Polish Language
Job Titles
1 66 (16.62%) Service Manager
2 56 (14.11%) Analyst
3 48 (12.09%) IT Manager
4 38 (9.57%) Linux Engineer
5 37 (9.32%) Support Engineer
6 36 (9.07%) IT Services Manager
7 35 (8.82%) Consultant
8 34 (8.56%) Cloud Engineer
9 30 (7.56%) Junior
9 30 (7.56%) Services Delivery Manager
10 29 (7.30%) Delivery Manager
11 27 (6.80%) Support Analyst
12 24 (6.05%) Service Analyst
13 23 (5.79%) Infrastructure Engineer
14 21 (5.29%) Linux Support
15 20 (5.04%) Project Manager
16 19 (4.79%) 1st Line Support
16 19 (4.79%) Architect
16 19 (4.79%) Coordinator
17 17 (4.28%) Linux Support Engineer
Libraries, Frameworks & Software Standards
1 24 (6.05%) HTML
2 21 (5.29%) CSS
3 16 (4.03%) Middleware
4 10 (2.52%) Flash
5 9 (2.27%) .NET
6 6 (1.51%) LAMP
6 6 (1.51%) XML
7 5 (1.26%) Silverlight
7 5 (1.26%) Software Packaging
7 5 (1.26%) WPF
8 4 (1.01%) JSON
8 4 (1.01%) REST
9 3 (0.76%) LAPP Stack
9 3 (0.76%) Oracle GoldenGate
9 3 (0.76%) Oracle Streams
9 3 (0.76%) Web Services
10 2 (0.50%) HTML5
11 1 (0.25%) .NET Framework
11 1 (0.25%) Entity Framework
11 1 (0.25%) Velocity
Miscellaneous
1 60 (15.11%) Analytical Skills
2 59 (14.86%) Data Centre
3 43 (10.83%) Management Information System
4 24 (6.05%) CMDB
5 16 (4.03%) Statistics
6 14 (3.53%) Private Cloud
7 8 (2.02%) Computer Science
7 8 (2.02%) Smart Meter
8 7 (1.76%) Mobile App
9 4 (1.01%) Data Integration
9 4 (1.01%) Data Structures
9 4 (1.01%) Driving Licence
9 4 (1.01%) Economics
10 3 (0.76%) Mathematics
10 3 (0.76%) PMI
10 3 (0.76%) Replication
11 2 (0.50%) AS400
11 2 (0.50%) Fintech
11 2 (0.50%) iSeries
11 2 (0.50%) Visualisation
Operating Systems
1 67 (16.88%) Windows
2 64 (16.12%) Linux
3 38 (9.57%) CentOS
4 24 (6.05%) Windows Server 2008
5 22 (5.54%) Windows Server 2012
6 20 (5.04%) Unix
7 13 (3.27%) Windows Server
8 12 (3.02%) Red Hat Enterprise Linux
9 3 (0.76%) AIX
9 3 (0.76%) HPUX
9 3 (0.76%) Solaris
9 3 (0.76%) Windows 10
9 3 (0.76%) Windows 7
9 3 (0.76%) Windows 8
10 2 (0.50%) Windows Server 2003
10 2 (0.50%) Windows Vista
11 1 (0.25%) Apple iOS
11 1 (0.25%) Mac OS X
Processes & Methodologies
1 224 (56.42%) ITIL
2 210 (52.90%) Service Management
3 92 (23.17%) Service Delivery
4 63 (15.87%) Project Management
5 53 (13.35%) Change Management
6 50 (12.59%) ITIL V3
7 37 (9.32%) Quality Management
8 35 (8.82%) PRINCE2
9 34 (8.56%) Incident Management
10 33 (8.31%) Agile Software Development
10 33 (8.31%) Change Control
10 33 (8.31%) Document Management
11 29 (7.30%) Line Management
12 27 (6.80%) Configuration Management
12 27 (6.80%) SOA
13 26 (6.55%) Mentoring
14 24 (6.05%) Critical Success Factor
15 23 (5.79%) Continuous Improvement
16 21 (5.29%) Business Analysis
16 21 (5.29%) Performance Management
Programming Languages
1 39 (9.82%) Perl
2 36 (9.07%) Python
3 33 (8.31%) JavaScript
3 33 (8.31%) SQL
4 21 (5.29%) Bash Shell
5 14 (3.53%) C#
6 8 (2.02%) Java
7 7 (1.76%) Shell Script
8 4 (1.01%) C
9 3 (0.76%) C++
9 3 (0.76%) Korn
9 3 (0.76%) PHP
9 3 (0.76%) PL/SQL
9 3 (0.76%) PowerShell
Qualifications
1 39 (9.82%) Degree
2 20 (5.04%) Microsoft Certification
3 18 (4.53%) Security Cleared
4 17 (4.28%) SC Cleared
5 11 (2.77%) ISEB
6 8 (2.02%) CISSP
6 8 (2.02%) ITIL Certification
7 7 (1.76%) MCSA
7 7 (1.76%) MCSE
8 6 (1.51%) CITP
8 6 (1.51%) Postgraduate
9 5 (1.26%) Cisco Certification
10 4 (1.01%) CCNA
10 4 (1.01%) DV Cleared
10 4 (1.01%) ITIL Foundation Certificate
10 4 (1.01%) MBA
10 4 (1.01%) MCDBA
10 4 (1.01%) PRINCE2 Practitioner
11 3 (0.76%) CISA
11 3 (0.76%) RHCA
Quality Assurance & Compliance
1 93 (23.43%) SLA
2 41 (10.33%) QA
3 10 (2.52%) ISO/IEC 20000
3 10 (2.52%) ISO/IEC 27001
4 6 (1.51%) ISO 9001
5 4 (1.01%) ISO 9000
6 3 (0.76%) PCI DSS
7 2 (0.50%) COBIT
7 2 (0.50%) ISO19770
7 2 (0.50%) SAS 70
8 1 (0.25%) Data Quality
System Software
1 41 (10.33%) Active Directory
2 32 (8.06%) VMware Infrastructure
3 11 (2.77%) Terminal Services
4 6 (1.51%) VMware ESX
5 5 (1.26%) vSphere
6 3 (0.76%) Oracle Clusterware
6 3 (0.76%) Oracle RAC
7 2 (0.50%) Firmware
7 2 (0.50%) Hyper-V
7 2 (0.50%) NFS
8 1 (0.25%) Microsoft App-V
8 1 (0.25%) VMware Workstation
8 1 (0.25%) XenDesktop
8 1 (0.25%) XenServer
Systems Management
1 8 (2.02%) Puppet
2 7 (1.76%) vRealize
3 4 (1.01%) Ansible
4 3 (0.76%) Data Guard
4 3 (0.76%) HP Quality Center
4 3 (0.76%) MOM
4 3 (0.76%) Oracle Flashback
4 3 (0.76%) Oracle RMAN
4 3 (0.76%) Oracle Statspack
4 3 (0.76%) Red Hat Satellite
4 3 (0.76%) SCCM
4 3 (0.76%) SCOM
4 3 (0.76%) Systems Management Server (SMS)
5 2 (0.50%) Norton AntiVirus
6 1 (0.25%) AirWatch
6 1 (0.25%) Cisco UCCE
6 1 (0.25%) Nagios
6 1 (0.25%) Red Hat Spacewalk
Vendors
1 95 (23.93%) Microsoft
2 58 (14.61%) Remedy
3 56 (14.11%) ServiceNow
4 51 (12.85%) BMC
5 46 (11.59%) Red Hat
6 43 (10.83%) Cisco
7 41 (10.33%) Oracle
8 39 (9.82%) VMware
9 24 (6.05%) Citrix
10 23 (5.79%) SAP
11 21 (5.29%) HP
12 20 (5.04%) Juniper
13 18 (4.53%) LANDesk
14 14 (3.53%) Rackspace
15 12 (3.02%) Dell
15 12 (3.02%) NetApp
16 11 (2.77%) BT
16 11 (2.77%) Cadence
16 11 (2.77%) IBM
17 9 (2.27%) CA
Oxford, Oxfordshire
Cognizant
Posted: 5 hours ago
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £30000 - £45000 per annum + 10% bonus + Pension + 25 days hol
Posted: 10 hours ago
Berkshire
Interquest - IQ Tech
Salary: £45000 - £60000 per annum + Pr
Posted: 16 hours ago
Camberley, Surrey
ARC IT Recruitment Ltd
Salary: From £45,000 to £50,000 per annum
Posted: 4 days ago
High Wycombe, Buckinghamshire
FT Select
Salary: From £45,000 to £50,000 per annum plus car, bonus and benefits
Posted: 4 days ago
Egham, Surrey
Parham Consulting
Salary: Up to £70,000 per annum Maximum £70,000 plus up to 20% bonus, shares a
Posted: 3 days ago
Reading, Berkshire
Lorien Resourcing
Posted: 5 days ago
Bicester, Oxfordshire
Ascent People Ltd
Salary: £33000 - £38000 per annum + Pension, Training Budget
Posted: 6 days ago
South East
Cognizant
Posted: 18 days ago
Oxford
Cognizant
Posted: 18 days ago
Fareham, Hampshire
Lockheed Martin
Posted: 13 days ago
Staines
Centrica
Salary: Competitive
Posted: 4 days ago
Egham, Surrey
Parham Consulting
Salary: Up to £70,000 per annum Maximum £70,000 plus up to 20% bonus, shares a
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Newbury
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Salary: £26000 - £32000 per annum + 20% shift allowance
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