ITSM Jobs in the South East
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for ITSM skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South East region.

Location
 3 months to
21 May 2013		 Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 291 284 286
Rank change year-on-year
-7 +2
Permanent jobs citing ITSM 155 160 134
As % of all permanent IT jobs located in the South East 0.699% 0.674% 0.595%
As % of the Processes & Methodologies category 0.957% 0.920% 0.838%
Number of salaries quoted 125 130 106
Average salary £47,500 £41,000 £40,000
Average salary % change year-on-year
+15.85% +2.50%
90% offered a salary of more than £26,000 £32,500 £28,000
10% offered a salary of more than £63,250 £65,000 £60,750
UK excluding London average salary £45,000 £43,500 £45,000
% change year-on-year
+3.44% -3.33%
All Processes & Methodologies
South East
Permanent IT job ads with a match in the
Processes & Methodologies category		 16200 17391 15992
As % of all permanent IT jobs located in the South East 73.03% 73.26% 71.04%
Number of salaries quoted 13167 14917 13688
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £30,000 £30,000 £29,500
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITSM
England

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the South East region as a proportion of the total demand within the Processes & Methodologies category.

South East ITSM Jobs Demand Trend

ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South East region.

South East ITSM Salary Trend

ITSM
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITSM across the South East region over the 3 months to 21 May 2013.

South East ITSM Salary Histogram

ITSM
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the South East region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
Hampshire +4 43 £45,000 -
Surrey -6 39 £45,000 +12.50%
Berkshire +12 24 £45,000 +16.12%
Middlesex 0 14 £52,500 -12.50%
Buckinghamshire -18 14 £50,000 +25.00%
West Sussex -6 9 £20,000 -11.11%
Oxfordshire - 7 £50,000 -
East Sussex - 7 £47,500 -
Kent -18 4 £90,000 +176.92%
ITSM
England

ITSM
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the South East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 239 (71.99%) ITIL
2 229 (68.98%) Service Management
3 102 (30.72%) Service Delivery
4 77 (23.19%) Microsoft
5 76 (22.89%) Windows
6 68 (20.48%) Finance
7 62 (18.67%) MS Excel
7 62 (18.67%) Degree
8 58 (17.47%) SLA
9 52 (15.66%) Telecoms
10 50 (15.06%) Incident Management
11 48 (14.46%) Problem Management
12 47 (14.16%) VMware
12 47 (14.16%) ITIL Certification
13 45 (13.55%) Change Management
13 45 (13.55%) MS Office
14 44 (13.25%) Remedy
14 44 (13.25%) Remedy ITSM
15 43 (12.95%) SQL
16 41 (12.35%) Active Directory
17 36 (10.84%) Project Management
18 34 (10.24%) Linux
18 34 (10.24%) VMware Infrastructure
18 34 (10.24%) Security Cleared
19 31 (9.337%) BMC
20 30 (9.036%) Java
21 29 (8.735%) IBM
22 28 (8.434%) Firewall
22 28 (8.434%) SQL Server
23 27 (8.133%) CMDB

ITSM
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the South East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Development
1 22 (6.627%) HTML
2 21 (6.325%) Web Services
3 20 (6.024%) XML
4 16 (4.819%) CSS
5 15 (4.518%) .NET
6 14 (4.217%) Middleware
7 10 (3.012%) Ajax
8 9 (2.711%) WebSphere
9 8 (2.410%) ASP.NET
10 7 (2.108%) XSLT
11 6 (1.807%) XHTML
12 5 (1.506%) REST
13 3 (0.904%) J2EE
13 3 (0.904%) SOAP
13 3 (0.904%) .NET Framework
13 3 (0.904%) jQuery
13 3 (0.904%) HTML5
14 2 (0.602%) RESTful
14 2 (0.602%) Spring
14 2 (0.602%) JavaBeans
Application Platforms
1 12 (3.614%) Apache
2 10 (3.012%) IIS
3 7 (2.108%) SharePoint
4 6 (1.807%) Lotus Domino
5 5 (1.506%) WebLogic
5 5 (1.506%) MSMQ
5 5 (1.506%) Lotus Notes
6 4 (1.205%) GlassFish
7 3 (0.904%) Tomcat
7 3 (0.904%) JCAPS
7 3 (0.904%) LiveCycle
7 3 (0.904%) Oracle SOA Suite
8 2 (0.602%) Lync
8 2 (0.602%) Exchange Server 2007
8 2 (0.602%) Exchange Server 2003
8 2 (0.602%) SAS
8 2 (0.602%) MS Exchange
8 2 (0.602%) WebLogic Portal
8 2 (0.602%) NetWeaver
9 1 (0.301%) LiveLink
Applications
1 62 (18.67%) MS Excel
2 45 (13.55%) MS Office
3 5 (1.506%) MS PowerPoint
4 2 (0.602%) MS Visio
5 1 (0.301%) Spreadsheet
5 1 (0.301%) Office 365
Business Applications
1 44 (13.25%) Remedy ITSM
2 8 (2.410%) Remedy AR System
3 5 (1.506%) Oracle BPM
4 1 (0.301%) SAP MM
Communications & Networking
1 28 (8.434%) Firewall
2 22 (6.627%) SAN
3 16 (4.819%) DNS
4 14 (4.217%) TCP/IP
5 13 (3.916%) WAN
6 12 (3.614%) Unified Communications
6 12 (3.614%) DHCP
7 11 (3.313%) SMTP
8 9 (2.711%) Internet
8 9 (2.711%) LDAP
9 8 (2.410%) Cisco Nexus
9 8 (2.410%) ATM
9 8 (2.410%) LAN
10 7 (2.108%) VoIP
11 6 (1.807%) HTTP
11 6 (1.807%) VPN
11 6 (1.807%) POP3
12 4 (1.205%) NAS
13 3 (0.904%) Wireless
13 3 (0.904%) PPP
Database & Business Intelligence
1 28 (8.434%) SQL Server
2 12 (3.614%) MySQL
3 6 (1.807%) RDBMS
3 6 (1.807%) DB2
4 4 (1.205%) Oracle 11g
4 4 (1.205%) Data Mining
5 3 (0.904%) SQLPlus
5 3 (0.904%) Crystal Reports
5 3 (0.904%) Oracle 9i
5 3 (0.904%) SQL Server 2008
6 2 (0.602%) Oracle BI EE
6 2 (0.602%) Essbase
7 1 (0.301%) PostgreSQL
7 1 (0.301%) Oracle 8/8i
7 1 (0.301%) Crystal Enterprise
7 1 (0.301%) SQL Server 2005
7 1 (0.301%) SQL Server 2012
Development Applications
1 8 (2.410%) Selenium
2 5 (1.506%) JIRA
3 2 (0.602%) Eclipse
4 1 (0.301%) TestDirector
4 1 (0.301%) Dreamweaver
General
1 68 (20.48%) Finance
2 52 (15.66%) Telecoms
3 15 (4.518%) Marketing
3 15 (4.518%) Retail
4 12 (3.614%) German Language
5 10 (3.012%) French Language
6 9 (2.711%) Legal
6 9 (2.711%) Banking
7 6 (1.807%) Billing
7 6 (1.807%) Advertising
8 4 (1.205%) Manufacturing
9 3 (0.904%) Korean Language
10 2 (0.602%) Dutch Language
11 1 (0.301%) Law
11 1 (0.301%) Local Government
Job Titles
1 82 (24.70%) Service Manager
2 46 (13.86%) Consultant
3 43 (12.95%) Analyst
4 32 (9.639%) Delivery Manager
4 32 (9.639%) Services Delivery Manager
5 29 (8.735%) Architect
6 27 (8.133%) Developer
7 18 (5.422%) Operations Manager
8 17 (5.120%) Service Analyst
9 16 (4.819%) Service Level Manager
9 16 (4.819%) Support Analyst
10 12 (3.614%) Problem Analyst
10 12 (3.614%) Senior Manager
10 12 (3.614%) Applications Support
10 12 (3.614%) Technical Consultant
11 11 (3.313%) 1st Line Support
11 11 (3.313%) Support Technician
12 10 (3.012%) Pre Sales Consultant
12 10 (3.012%) Remedy Developer
12 10 (3.012%) Solutions Architect
Miscellaneous
1 27 (8.133%) CMDB
2 19 (5.723%) Management Information System
3 14 (4.217%) Computer Science
4 12 (3.614%) Replication
5 10 (3.012%) SaaS
5 10 (3.012%) Enterprise Software
6 9 (2.711%) NHS
7 7 (2.108%) Client/Server
7 7 (2.108%) Informatics
7 7 (2.108%) Health Informatics
7 7 (2.108%) EqualLogic
8 6 (1.807%) N-Tier
8 6 (1.807%) Blackberry
9 4 (1.205%) Statistics
10 3 (0.904%) Digital Media
11 2 (0.602%) Video Conferencing
11 2 (0.602%) FMCG
11 2 (0.602%) Cloud Computing
11 2 (0.602%) Open Source
11 2 (0.602%) CCTV
Operating Systems
1 76 (22.89%) Windows
2 34 (10.24%) Linux
3 16 (4.819%) UNIX
3 16 (4.819%) Windows XP
4 15 (4.518%) Windows 7
5 14 (4.217%) Windows Server 2008
6 10 (3.012%) Windows Vista
7 9 (2.711%) AIX
8 8 (2.410%) SUSE
9 7 (2.108%) Windows Server 2003
9 7 (2.108%) Ubuntu
9 7 (2.108%) CentOS
10 6 (1.807%) Windows 2000
11 5 (1.506%) Solaris
12 4 (1.205%) Nucleus RTOS
13 2 (0.602%) Apple iOS
13 2 (0.602%) Android
14 1 (0.301%) Mac OS X
14 1 (0.301%) Red Hat Enterprise Linux
Processes & Methodologies
1 239 (71.99%) ITIL
2 229 (68.98%) Service Management
3 102 (30.72%) Service Delivery
4 50 (15.06%) Incident Management
5 48 (14.46%) Problem Management
6 45 (13.55%) Change Management
7 36 (10.84%) Project Management
8 21 (6.325%) Asset Management
9 20 (6.024%) Configuration Management
10 18 (5.422%) Business Continuity
11 17 (5.120%) PRINCE2
11 17 (5.120%) Business Development
12 16 (4.819%) Performance Management
13 15 (4.518%) Disaster Recovery
14 14 (4.217%) Product Management
15 13 (3.916%) Time Management
15 13 (3.916%) Change Control
16 12 (3.614%) Network Management
17 11 (3.313%) Portfolio Management
17 11 (3.313%) Continuous Improvement
Programming Languages
1 43 (12.95%) SQL
2 30 (9.036%) Java
3 24 (7.229%) JavaScript
4 10 (3.012%) PL/SQL
5 9 (2.711%) C++
6 8 (2.410%) C#
6 8 (2.410%) Shell Script
7 6 (1.807%) T-SQL
8 5 (1.506%) C
9 4 (1.205%) Perl
10 3 (0.904%) PHP
11 2 (0.602%) R
11 2 (0.602%) Smalltalk
12 1 (0.301%) ABAP
12 1 (0.301%) ActionScript
12 1 (0.301%) VBA
12 1 (0.301%) ActionScript 3.0
12 1 (0.301%) ActionScript 2.0
Qualifications
1 62 (18.67%) Degree
2 47 (14.16%) ITIL Certification
3 34 (10.24%) Security Cleared
4 25 (7.530%) Microsoft Certification
5 23 (6.928%) SC Cleared
6 19 (5.723%) MCSE
7 14 (4.217%) Cisco Certification
7 14 (4.217%) CCNA
8 12 (3.614%) CTC Cleared
8 12 (3.614%) ISEB
9 10 (3.012%) DV Cleared
10 8 (2.410%) PRINCE2 Certification
11 7 (2.108%) VMware Certified Professional (VCP)
12 5 (1.506%) MCP
13 2 (0.602%) PRINCE2 Practitioner
13 2 (0.602%) A+ Certification
13 2 (0.602%) HNC
13 2 (0.602%) HND
14 1 (0.301%) Linux+ Certification
14 1 (0.301%) CCA
Quality Assurance & Compliance
1 58 (17.47%) SLA
2 7 (2.108%) BS15000
2 7 (2.108%) ISO 9001
2 7 (2.108%) QA
3 3 (0.904%) ISO/IEC 27001
4 2 (0.602%) HL7
5 1 (0.301%) COBIT
5 1 (0.301%) WCAG
5 1 (0.301%) PCI DSS
System Software
1 41 (12.35%) Active Directory
2 34 (10.24%) VMware Infrastructure
3 10 (3.012%) vSphere
4 8 (2.410%) Xen
4 8 (2.410%) Terminal Services
5 7 (2.108%) VMware ESXi
6 6 (1.807%) Novell eDirectory
7 5 (1.506%) NFS
8 3 (0.904%) VMware ESX
8 3 (0.904%) Oracle RMAN
8 3 (0.904%) Tivoli Workload Scheduler
Systems Management
1 11 (3.313%) Tivoli
2 8 (2.410%) Tivoli Storage Manager
2 8 (2.410%) Cisco IPCC
3 7 (2.108%) FortiGate
4 6 (1.807%) ZENworks
4 6 (1.807%) Systems Management Server (SMS)
5 5 (1.506%) NetBackup
5 5 (1.506%) MOM
6 3 (0.904%) AppManager
6 3 (0.904%) OpenView
6 3 (0.904%) Data Guard
6 3 (0.904%) EMC NetWorker
6 3 (0.904%) SCCM
6 3 (0.904%) Oracle Statspack
7 2 (0.602%) HP SIM
7 2 (0.602%) Control-M
7 2 (0.602%) DameWare
8 1 (0.301%) Backup Exec
8 1 (0.301%) BMC PATROL
8 1 (0.301%) Norton AntiVirus
Vendors
1 77 (23.19%) Microsoft
2 47 (14.16%) VMware
3 44 (13.25%) Remedy
4 31 (9.337%) BMC
5 29 (8.735%) IBM
6 25 (7.530%) Oracle
6 25 (7.530%) Cisco
7 19 (5.723%) Citrix
8 17 (5.120%) HP
9 16 (4.819%) Red Hat
10 14 (4.217%) EMC
11 13 (3.916%) Lotus
12 11 (3.313%) Fujitsu
13 9 (2.711%) Novell
14 8 (2.410%) Isilon
14 8 (2.410%) Riverbed
14 8 (2.410%) Juniper
14 8 (2.410%) Cognos
15 7 (2.108%) Business Objects
15 7 (2.108%) SAP
ServiceNow Consultant - JavaScript / ITSM **HOME BASED**
Berkshire
Key areas of interest will be you ITSM knowledge and JavaScript skills... This company has over 15 years delivering high quality ITIL accredited Service Management (ITSM) software solutions...
KV Recruitment
Salary: £50000 - £60000 per annum + Car Allowance + Bonus
Posted: 19 May 2013
Service Delivery Manager (ITIL) - Web Hosting
Middlesex, South East
Essentials: ITIL Qualified IT Service management in an online/ media/ high availability environment Expert knowledge in developing and maintaining ITIL policies Infrastructure background knowledge (Windows/ Linux) This is...
Computer Futures
Salary: £52000 - £55000 per annum + benefits
Posted: 15 May 2013
Service Transition Manager
Fleet, South East
Requirements: Education, Training and Experience- Significant experience in a mult-national organisation ideally within the IT industry with a focus on IT Service Management, IT Service Catalogue Management;...
Fulcrum Telecom
Salary: £40000.00 - £43000 per annum + Bonus
Posted: 30 April 2013
EU Service Level Management Lead - Perm - European Travel - SABMiller
Woking
Work out with Vendor Management and Operations Team to ensure that UC and OLAs are defined, documented and agreed - Define and agree the reporting mechanisms, intervals and report...
SABMiller
Posted: 20 May 2013
Service Delivery / Design Consultant / Manager
Hampshire, South East
Working with the Sales team you will be the subject matter expert on IT Service Management and Managed Service design and provide input in to tenders and bits...
Fulcrum Telecom
Salary: £60000 - £80000 per annum + bonus + car allowance
Posted: 1 May 2013
Service Delivery Manager (ITIL) - Digital Media
Middlesex, South East
Service Delivery Manager (ITIL) - £52-55k - Middlesex An experienced Service Delivery Manager is required within a leading digital media company, who will be responsible for the implementation and...
Computer Futures
Salary: £52000 - £55000 per annum + benefits
Posted: 15 May 2013
EU Technical Manager - Perm - European Travel - SABMiller
Woking
The Europe Technical Manager is the single point of accountability for the technical architecture and solutions deployed across the region... This role is accountable for assuring the effectiveness...
SABMiller
Posted: 20 May 2013
IS Vendor Manager (Smart Meter)
Staines, South East
An excellent comprehension of business direction and IT strategy along with demonstrable Vendor Management experience - Relationship: Experience of managing third parties or 3rd party outsource deals including SLA,...
Centrica
Salary: Salary : Base + Car allowance + Medical + Bonus + Benefits
Posted: 20 May 2013
Service Delivery Manager
Middlesex
SDM / Service Delivery / ITIL / Infrastructure Manager / Operations Manager / Media / Ecommerce A Service Delivery Manager from an on-line / ecommerce background is needed for one of the world's...
Venturi
Salary: £45000 - £55000 per annum + Benefits
Posted: 17 May 2013
Service Desk Support Analyst
Basingstoke, Hampshire
Undertake Support Activities as follows: ?To provide Incident Management: Incident logging and classification within the ITSM tool; provision of initial support with the goal of providing a satisfactory...
Capita Resourcing - Jobs at Capita
Salary: £17000.00 - £19500.00 per annum + benefits
Posted: 15 May 2013
BI Services Manager
Woking, Surrey, South East
BI SERVICES MANAGER- WOKING - BUSINESS INTELLIGENCE, MANAGEMENT, Founded in South Africa in 1895, SABMiller has grown to become one of the world's largest & most respected brewing companies.....
SABMiller plc
Salary: Excellent basic salary, car allowance bonus and benefits
Posted: 20 May 2013
Service Level Manager - (ITIL / Managed Application Services); Surrey
Woking, Surrey
Covering many ITIL priocess such as Service Asset and Configuration Management, knowledge, Chaned, release and deploments, Event, Access, Incident, Escalation and Problem Management, Traisingt and Request Management etc.
Evolution Recruitment Solutions
Salary: Circa 40-45K + Bens
Posted: 20 May 2013
JavaScript Developer / UI Developer - ServiceNow Technical Cons
Bracknell, Berkshire
Essential Skills Development experience in JavaScript, Web Services, HTML, XML. Experience of mySQL database or other SQL database technologies... Experience of web development & content management solutions... ITIL certification.
KV Recruitment
Salary: £35000 - £40000 per annum + Car Allowance + Bonus
Posted: 19 May 2013
Senior Application Support Engineer - German Speaking ( HTML, Java, MySQL, Oracle )
Egham, Surrey, South East
The ServiceNow enterprise IT Service Management platform combines ITIL process support and SaaS delivery to provide a flexible, intuitive and self-managing application in the cloud.Founded in...
ServiceNow
Salary: Competitive salary, benefits and stock
Posted: 20 May 2013
Application Support Engineer - French Speaking ( HTML, JavaScript, Engineer, MySQL )
Egham, Surrey, South East
Online web/email support as well as direct telephone support as required After hours/weekend rotational on-call support will be required Experience Required Graduate or equivalent or...
ServiceNow
Salary: Competitive salary, benefits and stock
Posted: 20 May 2013
Application Implementation Analyst - Bracknell - £35k
Bracknell, Berkshire
Agile, Windows, SDLC, Development £30,000 to £35,000 + Pension, BUPA, 25 days annual leave An exciting new opportunity to join a global company with strong brand recognition.....
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £35000 per annum + excellent benefits
Posted: 16 May 2013
ITSM Applications Support Analyst - Berkshire
Berkshire, Thames Valley
Candidates must be able to speak GermanYou'll be responsible for customer technical phone support for an ITSM product line, and will be experienced in all areas of...
Salary: £40000 per annum
Posted: 21 May 2013
Senior Web Application Developer / Software Developer ( JavaScript, Unix / Linux, MySQL )
Egham, Surrey, South East
The team follow a Scrum-based Agile development process, allowing them to continuously adapt to changes and deliver value faster... RESPONSIBILITIES:Analyse, design and develop business applications using...
ServiceNow
Salary: Competitive salary, benefits and stock
Posted: 20 May 2013
Business Systems Manager - Management, ERP, IT
Hampshire
This includes business process mapping and the definition of the business rules to be applied in the implementation of the business systems *Drive the process definition and harmonisation...
Harvey Nash plc
Salary: £55000 - £67000 per annum + Benefits
Posted: 20 May 2013
Implementation Consultant - SQL Server AND/OR Oracle - SaaS based applications
Bracknell, Reading, Berkshire, South East, Thames...
The role will be focussed on the delivery of Document Management, Content management and SaaS based applications across the UK... Managing the installation and configuration of enterprise software...
Satigo
Salary: £35000 per annum + Car allowance + Benefits
Posted: 30 April 2013
Adobe LiveCycle Support Process Consultant
Weybridge, Surrey
Essential] Understanding in System integration (Active Directory or Authentication management) with Adobe LiveCycle... [Essential] Through Knowledge of Adobe Live cycle ES and Adobe Workbench, SQL, Java and any...
TLP Consultancy Ltd.
Salary: £45000 - £47000 per annum + 15% OT Bonus, Benefits
Posted: 17 May 2013
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