The table below looks at the statistics for ITSM skills in IT jobs advertised for the South East region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 2 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 212 250 344
Rank change year-on-year
+38 +94
Permanent jobs citing ITSM 223 259 126
As % of all permanent IT jobs located in the South East 1.35% 1.18% 0.57%
As % of the Processes & Methodologies category 1.58% 1.37% 0.68%
Number of salaries quoted 176 212 102
Median salary £45,000 £42,500 £33,500
Median salary % change year-on-year
+5.88% +26.86%
90% offered a salary of more than £25,700 £21,100 £21,500
10% offered a salary of more than £70,000 £65,000 £57,450
UK excluding London median salary £44,250 £42,000 £37,500
% change year-on-year
+5.35% +12.00%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
14154 18888 18666
As % of all permanent IT jobs located in the South East 85.87% 85.99% 83.83%
Number of salaries quoted 11668 15818 14757
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year
- +5.55%
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South East region.

ITSM Salary Trend in the South East

ITSM
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing ITSM across the South East region over the 3 months to 2 December 2016.

ITSM Salary Histogram in the South East

ITSM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the South East region over the 3 months to 2 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +22 89 £41,250 +10.00% 5
Berkshire +20 47 £51,250 +3.53% 6
Hampshire +12 37 £52,500 +5.00% 6
Oxfordshire +32 16 £39,250 -39.61% 1
West Sussex +29 14 £50,000 +5.26%
Buckinghamshire +8 12 £40,000 +6.66%
Kent -15 3 £57,500 +219.44% 1
Middlesex - 1 £80,000 -
Thames Valley - 1 £80,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 2 December 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for ITSM.

1 250 (61.73%) ITIL
2 235 (58.02%) Service Management
3 106 (26.17%) Windows
4 98 (24.20%) Microsoft
5 90 (22.22%) SLA
6 78 (19.26%) Service Delivery
7 73 (18.02%) MS Excel
8 60 (14.81%) Oracle
8 60 (14.81%) Active Directory
9 58 (14.32%) SQL
10 55 (13.58%) ITIL V3
11 54 (13.33%) Linux
12 52 (12.84%) MS Office
13 47 (11.60%) Finance
14 44 (10.86%) Performance Management
15 42 (10.37%) Degree
16 40 (9.88%) Incident Management
16 40 (9.88%) MS Exchange
16 40 (9.88%) Office 365
17 39 (9.63%) Remedy
17 39 (9.63%) Remedy ITSM
18 38 (9.38%) Security Cleared
18 38 (9.38%) Python
18 38 (9.38%) MCP
18 38 (9.38%) Analytical Skills
19 37 (9.14%) Perl
19 37 (9.14%) ITIL Certification
20 36 (8.89%) HP
20 36 (8.89%) Java
21 35 (8.64%) CRM

ITSM
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (9.88%) MS Exchange
2 20 (4.94%) Exchange Server 2010
3 16 (3.95%) SharePoint
4 12 (2.96%) Apache
4 12 (2.96%) Tomcat
5 5 (1.23%) Blackberry Enterprise Server
5 5 (1.23%) IBM Notes
6 4 (0.99%) Oracle Service Bus
6 4 (0.99%) Oracle SOA Suite
6 4 (0.99%) Skype for Business
7 3 (0.74%) IIS
7 3 (0.74%) OpenStack
7 3 (0.74%) SharePoint 2010
8 2 (0.49%) Adobe Experience Manager
8 2 (0.49%) Exchange Server 2013
8 2 (0.49%) JBoss
8 2 (0.49%) LiveCycle
8 2 (0.49%) nginx
9 1 (0.25%) Exchange Server 2007
9 1 (0.25%) MQSeries
Applications
1 73 (18.02%) MS Excel
2 52 (12.84%) MS Office
3 11 (2.72%) MS Visio
4 8 (1.98%) MS PowerPoint
5 7 (1.73%) MS Project
6 1 (0.25%) InfoPath
6 1 (0.25%) Spreadsheet
Business Applications
1 39 (9.63%) Remedy ITSM
2 18 (4.44%) SAP Oil and Gas
3 5 (1.23%) Dynamics CRM
3 5 (1.23%) Oracle Applications
4 1 (0.25%) Dynamics AX
4 1 (0.25%) HFM
4 1 (0.25%) Hyperion Enterprise
4 1 (0.25%) Hyperion Planning
4 1 (0.25%) SAP ERP
4 1 (0.25%) SAP FI
4 1 (0.25%) SAP FSCM
4 1 (0.25%) SAP SD
Cloud Services
1 40 (9.88%) Office 365
2 28 (6.91%) SaaS
3 14 (3.46%) Microsoft Azure
4 9 (2.22%) IaaS
4 9 (2.22%) PaaS
5 7 (1.73%) Amazon AWS
6 3 (0.74%) Cloud Computing
7 1 (0.25%) OneDrive
Communications & Networking
1 15 (3.70%) DNS
2 14 (3.46%) Internet
3 10 (2.47%) VoIP
3 10 (2.47%) VPN
4 8 (1.98%) Broadband
4 8 (1.98%) DHCP
4 8 (1.98%) Firewall
4 8 (1.98%) LAN
5 7 (1.73%) WAN
6 5 (1.23%) TCP/IP
7 4 (0.99%) Wireless
8 3 (0.74%) ATM
8 3 (0.74%) MPLS
8 3 (0.74%) Remote Desktop
8 3 (0.74%) Skype
9 2 (0.49%) Ethernet
9 2 (0.49%) LDAP
9 2 (0.49%) PPP
9 2 (0.49%) SMS
9 2 (0.49%) SNMP
Database & Business Intelligence
1 23 (5.68%) SQL Server
2 20 (4.94%) Relational Database
3 16 (3.95%) MySQL
3 16 (3.95%) PostgreSQL
4 15 (3.70%) MongoDB
5 14 (3.46%) QlikView
6 13 (3.21%) BusinessObjects
6 13 (3.21%) Oracle Database
6 13 (3.21%) SAP HANA
7 6 (1.48%) Oracle Reports
8 5 (1.23%) Big Data
8 5 (1.23%) RDBMS
9 4 (0.99%) Data Warehouse
9 4 (0.99%) SQL Server Integration Services
9 4 (0.99%) SQL Server Reporting Services
10 3 (0.74%) Business Intelligence Development Studio
10 3 (0.74%) Oracle Database 12c
10 3 (0.74%) Spotfire
10 3 (0.74%) SQL Server 2008
10 3 (0.74%) SQL Server Analysis Services
Development Applications
1 15 (3.70%) JIRA
2 10 (2.47%) Visual Studio
3 3 (0.74%) eggPlant
3 3 (0.74%) Rational DOORS
3 3 (0.74%) Robot Framework
4 2 (0.49%) Ant
5 1 (0.25%) Git (software)
General
1 47 (11.60%) Finance
2 29 (7.16%) Telecoms
3 19 (4.69%) Billing
4 16 (3.95%) Manufacturing
5 14 (3.46%) Marketing
6 8 (1.98%) Publishing
7 7 (1.73%) Retail
8 6 (1.48%) Electronics
9 5 (1.23%) Back Office
10 4 (0.99%) Law
11 2 (0.49%) Aerospace
12 1 (0.25%) Banking
12 1 (0.25%) Local Government
12 1 (0.25%) Pharmaceutical
Job Titles
1 116 (28.64%) Analyst
2 56 (13.83%) Support Analyst
3 53 (13.09%) Service Manager
4 46 (11.36%) Service Analyst
5 36 (8.89%) 2nd Line Support
6 35 (8.64%) Consultant
6 35 (8.64%) Delivery Manager
6 35 (8.64%) Service Desk Analyst
7 34 (8.40%) IT Manager
8 33 (8.15%) Services Delivery Manager
9 27 (6.67%) IT Support
10 26 (6.42%) Developer
10 26 (6.42%) IT Services Manager
10 26 (6.42%) Support Engineer
11 20 (4.94%) IT Analyst
11 20 (4.94%) ITIL Manager
12 19 (4.69%) 2nd Line Engineer
12 19 (4.69%) 2nd Line Support Engineer
12 19 (4.69%) IT Support Analyst
13 17 (4.20%) Cloud Engineer
Libraries, Frameworks & Software Standards
1 27 (6.67%) .NET
2 19 (4.69%) HTML
3 17 (4.20%) Middleware
4 12 (2.96%) SAP Fiori
4 12 (2.96%) SAPUI5
5 9 (2.22%) LAMP
6 8 (1.98%) LAPP Stack
7 7 (1.73%) .NET Framework
7 7 (1.73%) Web Services
8 5 (1.23%) ASP.NET
9 2 (0.49%) CSS
9 2 (0.49%) Flash
9 2 (0.49%) Velocity
9 2 (0.49%) XML
9 2 (0.49%) XSLT
10 1 (0.25%) ActiveMQ
10 1 (0.25%) JSON
10 1 (0.25%) RabbitMQ
10 1 (0.25%) REST
10 1 (0.25%) SOAP
Miscellaneous
1 38 (9.38%) Analytical Skills
2 27 (6.67%) Computer Science
3 24 (5.93%) Blackberry
4 21 (5.19%) Data Centre
5 19 (4.69%) Management Information System
6 15 (3.70%) Mathematics
7 13 (3.21%) NHS
8 7 (1.73%) CMDB
8 7 (1.73%) Physics
9 6 (1.48%) Virtual Team
10 5 (1.23%) Enterprise Software
11 4 (0.99%) Public Cloud
12 3 (0.74%) Data Structures
12 3 (0.74%) Driving Licence
12 3 (0.74%) Hybrid Cloud
13 2 (0.49%) Blog
13 2 (0.49%) Fat Client
13 2 (0.49%) Statistics
13 2 (0.49%) User Experience
13 2 (0.49%) Video Conferencing
Operating Systems
1 106 (26.17%) Windows
2 54 (13.33%) Linux
3 25 (6.17%) CentOS
3 25 (6.17%) Windows 7
4 21 (5.19%) Windows Server
5 20 (4.94%) Android
6 19 (4.69%) Windows 2000
6 19 (4.69%) Windows Mobile
6 19 (4.69%) Windows Server 2003
7 15 (3.70%) Windows 8
8 11 (2.72%) Red Hat Enterprise Linux
8 11 (2.72%) Unix
9 10 (2.47%) Windows Server 2008
10 8 (1.98%) Windows 10
10 8 (1.98%) Windows XP
11 6 (1.48%) Mac OS X
12 5 (1.23%) Apple iOS
12 5 (1.23%) Windows Server 2012
13 1 (0.25%) Mac OS
Processes & Methodologies
1 250 (61.73%) ITIL
2 235 (58.02%) Service Management
3 78 (19.26%) Service Delivery
4 55 (13.58%) ITIL V3
5 44 (10.86%) Performance Management
6 40 (9.88%) Incident Management
7 35 (8.64%) CRM
8 30 (7.41%) Agile Software Development
8 30 (7.41%) Project Management
8 30 (7.41%) Stakeholder Management
9 26 (6.42%) Asset Management
9 26 (6.42%) Change Management
9 26 (6.42%) Information Security
9 26 (6.42%) Line Management
10 25 (6.17%) Coaching
11 24 (5.93%) Problem Management
12 21 (5.19%) Configuration Management
12 21 (5.19%) Continuous Improvement
12 21 (5.19%) Software Engineering
12 21 (5.19%) UML
Programming Languages
1 58 (14.32%) SQL
2 38 (9.38%) Python
3 37 (9.14%) Perl
4 36 (8.89%) Java
5 30 (7.41%) C#
6 13 (3.21%) VB
7 11 (2.72%) PowerShell
8 10 (2.47%) Ruby
9 8 (1.98%) PHP
10 5 (1.23%) C
11 4 (0.99%) C++
11 4 (0.99%) JavaScript
11 4 (0.99%) PL/SQL
11 4 (0.99%) VB.NET
12 3 (0.74%) Bash Shell
13 2 (0.49%) Shell Script
Qualifications
1 42 (10.37%) Degree
2 38 (9.38%) MCP
2 38 (9.38%) Security Cleared
3 37 (9.14%) ITIL Certification
4 28 (6.91%) Cisco Certification
5 26 (6.42%) CCNA
6 20 (4.94%) Microsoft Certification
7 16 (3.95%) RHCA
8 12 (2.96%) SC Cleared
9 11 (2.72%) PMI Certification
10 9 (2.22%) PMP
11 7 (1.73%) APMP
12 6 (1.48%) BC Cleared
13 4 (0.99%) ISEB
14 3 (0.74%) A+ Certification
15 2 (0.49%) CCNP
15 2 (0.49%) DV Cleared
15 2 (0.49%) PRINCE2 Certification
15 2 (0.49%) PRINCE2 Practitioner
15 2 (0.49%) Six Sigma Green Belt
Quality Assurance & Compliance
1 90 (22.22%) SLA
2 23 (5.68%) QA
3 16 (3.95%) COBIT
4 13 (3.21%) ISO/IEC 17799
5 3 (0.74%) ISO/IEC 27001
6 2 (0.49%) ISO 9001
6 2 (0.49%) ISO22301
6 2 (0.49%) Sarbanes-Oxley
7 1 (0.25%) Data Quality
7 1 (0.25%) GAMP
7 1 (0.25%) ISO/IEC 20000
7 1 (0.25%) ISO19770
System Software
1 60 (14.81%) Active Directory
2 11 (2.72%) VMware Infrastructure
2 11 (2.72%) vSphere
3 5 (1.23%) BlackBerry Internet Service
4 2 (0.49%) BitLocker
5 1 (0.25%) Hyper-V
5 1 (0.25%) Snort
5 1 (0.25%) Virtual Machines
5 1 (0.25%) VMware ESXi
Systems Management
1 30 (7.41%) SCCM
2 16 (3.95%) HP Quality Center
3 5 (1.23%) SCOM
4 3 (0.74%) Puppet
5 2 (0.49%) Nagios
6 1 (0.25%) AirWatch
6 1 (0.25%) Ansible
6 1 (0.25%) Microsoft Intune
6 1 (0.25%) OVSD
6 1 (0.25%) Pingdom
6 1 (0.25%) QRadar
6 1 (0.25%) Red Hat Spacewalk
6 1 (0.25%) RSA Archer
Vendors
1 98 (24.20%) Microsoft
2 60 (14.81%) Oracle
3 39 (9.63%) Remedy
4 36 (8.89%) HP
5 33 (8.15%) ServiceNow
6 30 (7.41%) SAP
7 28 (6.91%) Red Hat
8 24 (5.93%) VMware
9 23 (5.68%) Dell
10 14 (3.46%) Cisco
11 12 (2.96%) SolarWinds
12 11 (2.72%) MicroStrategy
12 11 (2.72%) NetSuite
13 8 (1.98%) Salesforce.com
14 7 (1.73%) BMC
14 7 (1.73%) Cognizant
14 7 (1.73%) IBM
15 6 (1.48%) Sage
15 6 (1.48%) Salesforce Marketing Cloud
16 5 (1.23%) Lotus
Kent
Harvey Nash plc
Salary: £50000 - £70000 per annum + BENEFITS
Posted: 13 hours ago
Reading, Berkshire
Polar Recruitment
Salary: £28000 - £32000 per annum + Attractive package
Posted: 14 hours ago
Guildford, Surrey
ITSM Team
Salary: £55k to £60k + benefits
Posted: Yesterday
Winchester, Hampshire
University of Worcester
Salary: From £25,298 to £33,943 per annum
Posted: 13 hours ago
Woking, Surrey
Clearwater People Solutions
Salary: £28000 - £30000 Per Annum
Posted: Yesterday
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £32000 per annum + £1,200 DV allowance
Posted: 3 days ago
Maidenhead, Berkshire
EXCELerate
Salary: Up to £48,000 per annum +Pension, healthcare, bonus
Posted: 12 hours ago
Berkshire
Interquest - IQ Tech
Salary: £75000 - £80000 per annum + Bonus & Benefits
Posted: 3 days ago
Newbury, Berkshire
People Source Consulting
Salary: £20000 - £25000 per annum + 20% Shift Bonus + Benefits
Posted: 2 days ago
Staines, Middlesex
Parham Consulting
Salary: Up to £65,000 per annum plus 15% bonus, shares and good benefits
Posted: 3 days ago
Staines, Middlesex
Parham Consulting
Salary: From £60,000 to £70,000 per annum + up to 15% bonus, shares & benefits
Posted: 3 days ago
Farnborough, Hampshire
Leidos
Posted: 8 days ago
Fareham, Hampshire
Leidos
Posted: 15 days ago
Fareham, Hampshire
Leidos
Posted: 16 days ago
Maidenhead, Berkshire
The Rank Group plc
Salary: Competitive salary plus benefits
Posted: 15 days ago
Portsmouth, United Kingdom
University of Portsmouth
Salary: £45,000 - £55,000 per year
Posted: 25 days ago
Oxford
Lawrence Harvey
Salary: £50000 - £60000 per annum
Posted: 23 days ago