The table below looks at the statistics for ITSM skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 264 296 296
Rank change year-on-year
+32 0
Permanent jobs citing ITSM 187 139 151
As % of all permanent IT jobs located in the South East 0.86% 0.66% 0.66%
As % of the Processes & Methodologies category 1.08% 0.84% 0.85%
Number of salaries quoted 146 122 128
Average salary £36,900 £40,000 £40,000
Average salary % change year-on-year
-7.75% -
90% offered a salary of more than £23,500 £25,000 £30,000
10% offered a salary of more than £60,000 £68,500 £60,000
UK excluding London average salary £40,000 £42,500 £40,000
% change year-on-year
-5.88% +6.25%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17349 16531 17742
As % of all permanent IT jobs located in the South East 79.91% 78.15% 77.73%
Number of salaries quoted 13392 13499 15045
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITSM
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the South East region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South East region.

ITSM Salary Trend in the South East

ITSM
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing ITSM across the South East region over the 3 months to 17 September 2014.

ITSM Salary Histogram in the South East

ITSM
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the South East region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +29 65 £28,000 -34.11% 5
Hampshire -4 41 £46,500 +22.36% 7
Berkshire +18 39 £37,500 -7.97% 4
West Sussex +3 12 £45,000 +104.54%
Buckinghamshire -7 12 £50,000 +53.84% 3
Oxfordshire +4 6 £46,345 +20.37%
Kent +1 2 £54,000 -10.00% 1
East Sussex -32 2 £42,500 -18.26%
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 17 September 2014, IT jobs across the South East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 324 (75.52%) Service Management
2 306 (71.33%) ITIL
3 102 (23.78%) Finance
4 98 (22.84%) Microsoft
5 95 (22.14%) Windows
6 86 (20.05%) SQL
7 83 (19.35%) Service Delivery
8 77 (17.95%) Degree
9 71 (16.55%) VMware
10 70 (16.32%) MS Excel
11 63 (14.69%) CSS
12 62 (14.45%) Problem Management
13 58 (13.52%) SLA
14 57 (13.29%) HTML
15 54 (12.59%) Oracle
16 53 (12.35%) Change Management
16 53 (12.35%) Management Information System
17 51 (11.89%) JavaScript
18 47 (10.96%) ITIL Certification
19 46 (10.72%) MS Office
20 44 (10.26%) SQL Server
20 44 (10.26%) XML
21 43 (10.02%) Telecoms
21 43 (10.02%) Incident Management
22 42 (9.79%) CMDB
23 41 (9.56%) UNIX
24 40 (9.32%) Active Directory
25 39 (9.09%) HP
25 39 (9.09%) Project Management
26 38 (8.86%) Web Services

ITSM
Top Related IT Skills in the South East by Category

For the 6 months to 17 September 2014, IT jobs across the South East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 34 (7.93%) Apache
2 33 (7.69%) IIS
3 29 (6.76%) Tomcat
4 16 (3.73%) SharePoint
5 9 (2.10%) MS Exchange
6 6 (1.40%) CICS
6 6 (1.40%) Blackberry Enterprise Server
7 5 (1.17%) WebSphere
7 5 (1.17%) JCAPS
8 4 (0.93%) SharePoint 2010
8 4 (0.93%) Exchange Server 2007
9 3 (0.70%) Drupal
9 3 (0.70%) IBM HTTP Server
9 3 (0.70%) Exchange Server 2010
9 3 (0.70%) SAS
9 3 (0.70%) Oracle HTTP Server
10 2 (0.47%) TeamSite
10 2 (0.47%) NetWeaver
10 2 (0.47%) Lync
11 1 (0.23%) IBM Notes
Applications
1 70 (16.32%) MS Excel
2 46 (10.72%) MS Office
3 6 (1.40%) MS PowerPoint
4 2 (0.47%) PaintShop Pro
4 2 (0.47%) MS Project
4 2 (0.47%) MS Visio
5 1 (0.23%) Acrobat
Business Applications
1 34 (7.93%) Remedy ITSM
2 10 (2.33%) Remedy AR System
3 5 (1.17%) SAP FI
3 5 (1.17%) SAP FI/CO
3 5 (1.17%) SAP CO
4 3 (0.70%) SAP Oil and Gas
5 2 (0.47%) SAP IS-U
5 2 (0.47%) Agresso
6 1 (0.23%) SAP GRC
Cloud Services
1 24 (5.59%) SaaS
2 5 (1.17%) PaaS
3 4 (0.93%) Microsoft Azure
4 2 (0.47%) Amazon AWS
5 1 (0.23%) IaaS
Communications & Networking
1 37 (8.62%) DNS
2 30 (6.99%) Internet
3 24 (5.59%) TCP/IP
3 24 (5.59%) Firewall
4 23 (5.36%) SSL
5 22 (5.13%) SAN
6 19 (4.43%) VPN
7 18 (4.20%) LDAP
8 14 (3.26%) DHCP
9 12 (2.80%) LAN
9 12 (2.80%) NAS
10 11 (2.56%) WAN
11 10 (2.33%) DSL
12 9 (2.10%) HTTP
13 8 (1.86%) VoIP
13 8 (1.86%) Wireless
14 6 (1.40%) Broadband
14 6 (1.40%) 3G
15 3 (0.70%) VLAN
15 3 (0.70%) HSPA
Database & Business Intelligence
1 44 (10.26%) SQL Server
2 29 (6.76%) Relational Database
3 26 (6.06%) MySQL
4 15 (3.50%) DB2
5 13 (3.03%) SQL Server Reporting Services
6 11 (2.56%) RDBMS
7 10 (2.33%) SQL Server Integration Services
8 9 (2.10%) SQL Server 2008
9 6 (1.40%) Oracle Database
10 5 (1.17%) Oracle Database 11g
11 2 (0.47%) SQL Server 2005
11 2 (0.47%) BusinessObjects
11 2 (0.47%) Big Data
11 2 (0.47%) SQL Server 2012
12 1 (0.23%) MongoDB
12 1 (0.23%) Apache Cassandra
12 1 (0.23%) SAP HANA
12 1 (0.23%) SAP BI
12 1 (0.23%) Data Warehouse
Development Applications
1 10 (2.33%) Visual Studio
1 10 (2.33%) Team Foundation Server
2 8 (1.86%) Eclipse
3 4 (0.93%) Xcode
4 2 (0.47%) Serena SBM
4 2 (0.47%) JUnit
General
1 102 (23.78%) Finance
2 43 (10.02%) Telecoms
3 35 (8.16%) Advertising
4 19 (4.43%) French Language
5 15 (3.50%) Retail
5 15 (3.50%) Legal
6 12 (2.80%) Banking
7 10 (2.33%) Marketing
7 10 (2.33%) German Language
8 5 (1.17%) Law
9 3 (0.70%) Electronics
9 3 (0.70%) Manufacturing
10 2 (0.47%) Publishing
11 1 (0.23%) Hungarian Language
11 1 (0.23%) Italian Language
11 1 (0.23%) Spanish Language
11 1 (0.23%) Billing
11 1 (0.23%) Local Government
Job Titles
1 98 (22.84%) Analyst
2 63 (14.69%) Service Manager
3 53 (12.35%) Developer
4 49 (11.42%) Applications Support
5 40 (9.32%) Support Analyst
5 40 (9.32%) Technical Manager
6 37 (8.62%) Service Analyst
7 26 (6.06%) Service Desk Analyst
7 26 (6.06%) Technical Services Manager
8 24 (5.59%) Support Engineer
9 22 (5.13%) Technical Support
10 20 (4.66%) Applications Support Analyst
10 20 (4.66%) Support Manager
11 19 (4.43%) Applications Manager
12 16 (3.73%) Consultant
13 15 (3.50%) Senior Manager
14 14 (3.26%) Desktop Support
14 14 (3.26%) Technical Support Engineer
14 14 (3.26%) Services Delivery Manager
14 14 (3.26%) Delivery Manager
Libraries, Frameworks & Software Standards
1 63 (14.69%) CSS
2 57 (13.29%) HTML
3 44 (10.26%) XML
4 38 (8.86%) Web Services
5 29 (6.76%) .NET
6 19 (4.43%) Ajax
7 15 (3.50%) LAMP
8 14 (3.26%) WAMP
9 10 (2.33%) HTML5
10 9 (2.10%) XHTML
11 6 (1.40%) JSON
12 5 (1.17%) Middleware
13 4 (0.93%) Android NDK
13 4 (0.93%) Application Packaging
13 4 (0.93%) Cocoa
13 4 (0.93%) Java EE
14 3 (0.70%) SAP Basis
14 3 (0.70%) WebSphere MQ
14 3 (0.70%) J2EE
14 3 (0.70%) SOAP
Miscellaneous
1 53 (12.35%) Management Information System
2 42 (9.79%) CMDB
3 29 (6.76%) Analytical Skills
4 24 (5.59%) Computer Science
5 15 (3.50%) Enterprise Software
6 7 (1.63%) Informatics
6 7 (1.63%) Replication
7 6 (1.40%) Mainframe
7 6 (1.40%) Smartphone
7 6 (1.40%) IBM Mainframe
8 5 (1.17%) Frameworx
8 5 (1.17%) Statistics
8 5 (1.17%) NHS
8 5 (1.17%) Clustering
9 4 (0.93%) IVR
9 4 (0.93%) Blackberry
9 4 (0.93%) GIS
9 4 (0.93%) Mobile App
9 4 (0.93%) Open Source
9 4 (0.93%) Video Conferencing
Operating Systems
1 95 (22.14%) Windows
2 41 (9.56%) UNIX
3 31 (7.23%) Linux
4 23 (5.36%) Windows 7
5 19 (4.43%) Windows XP
6 14 (3.26%) Windows Server 2008
7 10 (2.33%) Android
8 9 (2.10%) Apple iOS
9 7 (1.63%) Red Hat Enterprise Linux
10 6 (1.40%) zOS
11 5 (1.17%) Windows Server 2012
12 4 (0.93%) Windows Server 2003
13 3 (0.70%) Windows 8
14 2 (0.47%) AIX
14 2 (0.47%) Solaris
15 1 (0.23%) Windows Vista
15 1 (0.23%) Oracle Linux
Processes & Methodologies
1 324 (75.52%) Service Management
2 306 (71.33%) ITIL
3 83 (19.35%) Service Delivery
4 62 (14.45%) Problem Management
5 53 (12.35%) Change Management
6 43 (10.02%) Incident Management
7 39 (9.09%) Project Management
8 26 (6.06%) PRINCE2
9 25 (5.83%) Configuration Management
9 25 (5.83%) Agile Software Development
10 23 (5.36%) Disaster Recovery
11 22 (5.13%) Stakeholder Management
11 22 (5.13%) Release Management
11 22 (5.13%) Time Management
12 19 (4.43%) Validation
13 18 (4.20%) Business Continuity
14 16 (3.73%) E-business
14 16 (3.73%) Process Management
15 15 (3.50%) Asset Management
16 14 (3.26%) Capacity Management
Programming Languages
1 86 (20.05%) SQL
2 51 (11.89%) JavaScript
3 35 (8.16%) Java
4 14 (3.26%) PHP
5 12 (2.80%) T-SQL
6 11 (2.56%) Perl
6 11 (2.56%) C#
7 10 (2.33%) Python
7 10 (2.33%) PowerShell
8 9 (2.10%) C++
9 5 (1.17%) PL/SQL
10 4 (0.93%) Objective-C
11 3 (0.70%) AWK
11 3 (0.70%) Korn
11 3 (0.70%) Shell Script
11 3 (0.70%) C
11 3 (0.70%) Bash Shell
11 3 (0.70%) sed
12 1 (0.23%) Delphi
12 1 (0.23%) ABAP
Qualifications
1 77 (17.95%) Degree
2 47 (10.96%) ITIL Certification
3 22 (5.13%) Microsoft Certification
3 22 (5.13%) Security Cleared
4 19 (4.43%) ITIL Foundation Certificate
5 17 (3.96%) MCSE
5 17 (3.96%) ISEB
6 15 (3.50%) MCP
7 11 (2.56%) Cisco Certification
8 9 (2.10%) SC Cleared
8 9 (2.10%) CCNA
8 9 (2.10%) MCSA
9 7 (1.63%) VMware Certified Professional (VCP)
10 6 (1.40%) Network+ Certification
10 6 (1.40%) MCDBA
11 5 (1.17%) CCA
11 5 (1.17%) SAP Certification
12 4 (0.93%) MCDST
13 3 (0.70%) PRINCE2 Certification
13 3 (0.70%) PMI Certification
Quality Assurance & Compliance
1 58 (13.52%) SLA
2 12 (2.80%) ISO/IEC 27001
3 10 (2.33%) ISO 9000
4 8 (1.86%) PCI DSS
5 7 (1.63%) QA
6 5 (1.17%) ISO 9001
7 3 (0.70%) COBIT
8 1 (0.23%) BS15000
System Software
1 40 (9.32%) Active Directory
2 36 (8.39%) VMware Infrastructure
3 12 (2.80%) VMware ESX
4 8 (1.86%) VMware Workstation
5 7 (1.63%) Hyper-V
6 3 (0.70%) Terminal Services
6 3 (0.70%) Tivoli Directory Server
7 2 (0.47%) XenDesktop
7 2 (0.47%) XenApp
8 1 (0.23%) XenServer
8 1 (0.23%) vSphere
8 1 (0.23%) NFS
Systems Management
1 23 (5.36%) SCCM
2 15 (3.50%) Tivoli
3 11 (2.56%) Oracle Enterprise Manager
3 11 (2.56%) Netcool
3 11 (2.56%) Norton AntiVirus
4 10 (2.33%) TeMIP
4 10 (2.33%) HP NNM
4 10 (2.33%) OpenView
4 10 (2.33%) OVPI
5 9 (2.10%) Systems Management Server (SMS)
6 5 (1.17%) NetBackup
6 5 (1.17%) Backup Exec
7 4 (0.93%) SCOM
7 4 (0.93%) Cisco UCCX
8 2 (0.47%) HP UCMDB
8 2 (0.47%) NSN NetAct
8 2 (0.47%) Cisco Prime
8 2 (0.47%) DameWare
8 2 (0.47%) Control-M
8 2 (0.47%) Nagios
Vendors
1 98 (22.84%) Microsoft
2 71 (16.55%) VMware
3 54 (12.59%) Oracle
4 39 (9.09%) HP
5 36 (8.39%) ServiceNow
6 35 (8.16%) IBM
7 34 (7.93%) Remedy
8 29 (6.76%) Citrix
9 27 (6.29%) BMC
10 22 (5.13%) Cisco
11 16 (3.73%) SAP
12 15 (3.50%) Symantec
13 8 (1.86%) Business Objects
14 7 (1.63%) Dell
14 7 (1.63%) Red Hat
15 6 (1.40%) Apple
16 5 (1.17%) Tumbleweed
16 5 (1.17%) Huawei
17 4 (0.93%) LANDesk
17 4 (0.93%) Veeam
Berkshire
Interquest - IQ ESM
Salary: £34000 per annum
Posted: 3 hours ago
Fareham, Hampshire
Executive Recruitment Services (ERS)
Salary: £35000 - £42000 per annum
Posted: 5 hours ago
Surrey
Coal IT Services
Salary: From £20,000 to £23,000 per annum plus 30% benefits package (excellent
Posted: 21 hours ago
Andover, Hampshire
Ampersand Consulting
Salary: £24500 per annum + Benefits
Posted: Yesterday
Hampshire
Ampersand Consulting
Salary: £24500 per annum + Benefits
Posted: Yesterday
Tunbridge Wells, Kent
Experis Ltd
Salary: £50000 - £70000 per annum + Benefits
Posted: Yesterday
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: Yesterday
Surrey
Deerfoot IT Resources Ltd
Salary: £26000 - £28000 per annum
Posted: Yesterday
Portsmouth, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £23000.00 per annum
Posted: Yesterday
Woking
Interquest - IQ ESM
Salary: £35000 - £45000 per annum + benefits
Posted: 2 days ago
Egham, Surrey
Servicenow
Salary: Salary, Bonus, Stock & Benefits
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Salary: £18500 - £21000 per annum
Posted: 4 days ago
Middlesex
Interquest - IQ ESM
Salary: £45000 per annum
Posted: 9 days ago
High Wycombe, Slough, Maidenhead
Brightred Resourcing
Salary: £65k plus car allowance, bonus and benefits.
Posted: 11 days ago
High Wycombe
Networx Recruitment
Salary: £45,000 - £50,000 per year
Posted: 12 days ago
Basingstoke
Capita - ITIN
Posted: 12 days ago
Berkshire
Interquest - IQ ESM
Salary: £34000 per annum
Posted: 27 days ago
Guildford, Surrey
UNIVERSITY OF SURREY
Salary: From £25,013 to £28,972 per annum
Posted: 27 days ago