The table below looks at the statistics for ITSM skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 249 243 273
Rank change year-on-year
-6 +30
Permanent jobs citing ITSM 205 229 165
As % of all permanent IT jobs located in the South East 1.01% 1.00% 0.73%
As % of the Processes & Methodologies category 1.22% 1.25% 0.96%
Number of salaries quoted 149 170 134
Average salary £42,500 £57,500 £47,500
Average salary % change year-on-year
-26.08% +21.05%
90% offered a salary of more than £24,750 £27,750 £26,200
10% offered a salary of more than £62,250 £74,750 £65,700
UK excluding London average salary £45,000 £50,000 £45,000
% change year-on-year
-10.00% +11.11%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
16813 18369 17235
As % of all permanent IT jobs located in the South East 82.56% 80.15% 76.66%
Number of salaries quoted 13364 14667 14060
Average salary £46,000 £45,000 £45,000
Average salary % change year-on-year
+2.22% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITSM
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the South East region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South East region.

ITSM Salary Trend in the South East

ITSM
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing ITSM across the South East region over the 3 months to 29 May 2015.

ITSM Salary Histogram in the South East

ITSM
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the South East region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +21 71 £48,750 -11.36% 7
Surrey +13 51 £37,500 -25.00% 10
West Sussex -6 28 £42,000 -41.25% 3
Hampshire +13 24 £53,500 -2.72% 2
Oxfordshire - 14 £57,500 - 1
Buckinghamshire -13 13 £31,500 -47.50% 2
Kent +8 8 £72,500 +31.81%
Middlesex +6 2 - -
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 29 May 2015, IT jobs across the South East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 273 (76.26%) ITIL
2 245 (68.44%) Service Management
3 94 (26.26%) Microsoft
4 85 (23.74%) Incident Management
5 79 (22.07%) Service Delivery
6 76 (21.23%) Windows
7 74 (20.67%) Degree
8 60 (16.76%) Security Cleared
8 60 (16.76%) Management Information System
9 56 (15.64%) Project Management
10 53 (14.80%) Problem Management
11 51 (14.25%) SLA
12 50 (13.97%) Change Management
13 49 (13.69%) ITIL Certification
14 46 (12.85%) Analytical Skills
15 45 (12.57%) VMware
16 43 (12.01%) SQL
17 40 (11.17%) SC Cleared
18 39 (10.89%) MS Office
19 37 (10.34%) MS Excel
19 37 (10.34%) Cisco
19 37 (10.34%) Finance
20 35 (9.78%) Linux
21 34 (9.50%) PRINCE2
21 34 (9.50%) TCP/IP
22 32 (8.94%) SQL Server
22 32 (8.94%) Citrix
23 31 (8.66%) Active Directory
23 31 (8.66%) HP
24 29 (8.10%) Root Cause Analysis

ITSM
Top Related IT Skills in the South East by Category

For the 6 months to 29 May 2015, IT jobs across the South East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 20 (5.59%) Lync
2 10 (2.79%) SharePoint
3 6 (1.68%) IBM Notes
4 4 (1.12%) Exchange Server 2010
4 4 (1.12%) MS Exchange
5 2 (0.56%) WebSphere
6 1 (0.28%) CMS
6 1 (0.28%) Tomcat
6 1 (0.28%) IIS
6 1 (0.28%) Blackberry Enterprise Server
6 1 (0.28%) SharePoint 2010
6 1 (0.28%) Exchange Server 2003
6 1 (0.28%) Exchange Server 2007
Applications
1 39 (10.89%) MS Office
2 37 (10.34%) MS Excel
3 7 (1.96%) MS PowerPoint
4 4 (1.12%) MS Project
5 3 (0.84%) MS Visio
Business Applications
1 20 (5.59%) Remedy ITSM
2 10 (2.79%) Agresso
3 8 (2.23%) assyst
4 4 (1.12%) SAP PM
4 4 (1.12%) SAP CRM
5 3 (0.84%) Movex
5 3 (0.84%) Infor M3
5 3 (0.84%) Remedy AR System
6 1 (0.28%) Maximo
6 1 (0.28%) Dynamics CRM
6 1 (0.28%) SAP IS-U
Cloud Services
1 17 (4.75%) SaaS
2 10 (2.79%) Office 365
3 7 (1.96%) Amazon AWS
4 6 (1.68%) Google Cloud Platform
5 5 (1.40%) PaaS
5 5 (1.40%) Microsoft Azure
6 1 (0.28%) Cloud Computing
Communications & Networking
1 34 (9.50%) TCP/IP
2 26 (7.26%) Firewall
3 20 (5.59%) VPN
4 18 (5.03%) WAN
5 17 (4.75%) LAN
6 16 (4.47%) BGP
6 16 (4.47%) EIGRP
6 16 (4.47%) MPLS
7 14 (3.91%) Cisco ASA
7 14 (3.91%) DNS
8 12 (3.35%) OSPF
8 12 (3.35%) DHCP
8 12 (3.35%) Ethernet
9 7 (1.96%) VoIP
9 7 (1.96%) DMZ
9 7 (1.96%) Internet
10 6 (1.68%) IPX
11 5 (1.40%) LDAP
11 5 (1.40%) SAN
11 5 (1.40%) Cisco Nexus
Database & Business Intelligence
1 32 (8.94%) SQL Server
2 14 (3.91%) MySQL
3 10 (2.79%) Sybase ASA
3 10 (2.79%) SQL Anywhere
3 10 (2.79%) MS Access
4 4 (1.12%) Big Data
4 4 (1.12%) Relational Database
5 3 (0.84%) SQL Server Reporting Services
6 2 (0.56%) Data Mining
7 1 (0.28%) SQL Server 2008
7 1 (0.28%) MongoDB
7 1 (0.28%) Apache Cassandra
7 1 (0.28%) SQL Server 2012
7 1 (0.28%) SQL Server 2005
Development Applications
1 6 (1.68%) Team Foundation Server
2 1 (0.28%) WinDbg
2 1 (0.28%) Subversion
General
1 37 (10.34%) Finance
2 23 (6.42%) German Language
3 11 (3.07%) Telecoms
4 10 (2.79%) French Language
4 10 (2.79%) Military
5 9 (2.51%) Law
5 9 (2.51%) Manufacturing
5 9 (2.51%) Electronics
6 8 (2.23%) Billing
7 6 (1.68%) Italian Language
7 6 (1.68%) Portuguese Language
7 6 (1.68%) Spanish Language
8 5 (1.40%) Pharmaceutical
9 4 (1.12%) Banking
10 3 (0.84%) Games
11 2 (0.56%) Marketing
11 2 (0.56%) Back Office
11 2 (0.56%) Aerospace
12 1 (0.28%) Legal
12 1 (0.28%) Publishing
Job Titles
1 79 (22.07%) Analyst
2 34 (9.50%) Architect
3 33 (9.22%) Service Analyst
4 32 (8.94%) Support Analyst
5 31 (8.66%) Service Manager
6 29 (8.10%) Service Desk Analyst
7 28 (7.82%) Delivery Manager
8 22 (6.15%) Services Delivery Manager
9 17 (4.75%) Problem Manager
9 17 (4.75%) Solutions Architect
10 16 (4.47%) Consultant
11 14 (3.91%) ITIL Manager
12 13 (3.63%) Developer
12 13 (3.63%) Applications Support
13 12 (3.35%) Infrastructure Analyst
13 12 (3.35%) Administrator
13 12 (3.35%) Operations Manager
14 11 (3.07%) Change Manager
14 11 (3.07%) Systems Administrator
14 11 (3.07%) 1st Line Support
Libraries, Frameworks & Software Standards
1 21 (5.87%) XML
2 18 (5.03%) HTML
3 13 (3.63%) CSS
4 9 (2.51%) .NET
5 8 (2.23%) Web Services
5 8 (2.23%) CGI
6 6 (1.68%) jQuery
6 6 (1.68%) ASP.NET MVC 3
6 6 (1.68%) ASP.NET MVC
6 6 (1.68%) ASP.NET
7 5 (1.40%) SAP Basis
7 5 (1.40%) Middleware
7 5 (1.40%) REST
7 5 (1.40%) OAuth
8 4 (1.12%) EDI
8 4 (1.12%) EDIFACT
9 3 (0.84%) SAP XI
9 3 (0.84%) XHTML
9 3 (0.84%) OpenGL
9 3 (0.84%) Ajax
Miscellaneous
1 60 (16.76%) Management Information System
2 46 (12.85%) Analytical Skills
3 21 (5.87%) Computer Science
4 16 (4.47%) Data Centre
5 14 (3.91%) CMDB
5 14 (3.91%) Replication
6 12 (3.35%) Life Science
7 10 (2.79%) PMI
8 9 (2.51%) Mobile App
8 9 (2.51%) Video Conferencing
9 8 (2.23%) GIS
10 5 (1.40%) Visualisation
11 4 (1.12%) Social Media
11 4 (1.12%) FlexPod
11 4 (1.12%) Semantic Web
12 3 (0.84%) Enterprise Software
13 2 (0.56%) PKI
13 2 (0.56%) Mobile Computing
13 2 (0.56%) User Experience
13 2 (0.56%) NHS
Operating Systems
1 76 (21.23%) Windows
2 35 (9.78%) Linux
3 14 (3.91%) Windows Server 2008
3 14 (3.91%) Windows Server 2003
3 14 (3.91%) Windows XP
3 14 (3.91%) UNIX
4 11 (3.07%) Windows Server 2012
4 11 (3.07%) Windows 7
5 7 (1.96%) Windows 8
6 6 (1.68%) SUSE
7 5 (1.40%) AIX
7 5 (1.40%) Solaris
7 5 (1.40%) Red Hat Enterprise Linux
7 5 (1.40%) Android
8 3 (0.84%) Windows 2000
8 3 (0.84%) Apple iOS
9 1 (0.28%) zOS
Processes & Methodologies
1 273 (76.26%) ITIL
2 245 (68.44%) Service Management
3 85 (23.74%) Incident Management
4 79 (22.07%) Service Delivery
5 56 (15.64%) Project Management
6 53 (14.80%) Problem Management
7 50 (13.97%) Change Management
8 34 (9.50%) PRINCE2
9 29 (8.10%) Root Cause Analysis
10 27 (7.54%) Disaster Recovery
11 24 (6.70%) Risk Management
12 21 (5.87%) Business Development
12 21 (5.87%) Continuous Improvement
13 19 (5.31%) Configuration Management
13 19 (5.31%) Migration
14 18 (5.03%) CRM
15 17 (4.75%) Workflow
15 17 (4.75%) Knowledge Management
16 16 (4.47%) Line Management
16 16 (4.47%) Information Security
Programming Languages
1 43 (12.01%) SQL
2 14 (3.91%) JavaScript
3 10 (2.79%) Java
3 10 (2.79%) C#
4 7 (1.96%) T-SQL
5 4 (1.12%) C++
6 3 (0.84%) Perl
7 1 (0.28%) Python
Qualifications
1 74 (20.67%) Degree
2 60 (16.76%) Security Cleared
3 49 (13.69%) ITIL Certification
4 40 (11.17%) SC Cleared
5 17 (4.75%) DV Cleared
6 16 (4.47%) CISSP
7 13 (3.63%) MCP
7 13 (3.63%) Microsoft Certification
8 12 (3.35%) PMI Certification
8 12 (3.35%) CISM
9 11 (3.07%) Cisco Certification
10 10 (2.79%) ISEB
10 10 (2.79%) CNE
10 10 (2.79%) Novell Certification
11 6 (1.68%) CCNP
11 6 (1.68%) CCNA
11 6 (1.68%) MCSE
12 5 (1.40%) CTC Cleared
13 4 (1.12%) GSEC
13 4 (1.12%) CRISC
Quality Assurance & Compliance
1 51 (14.25%) SLA
2 13 (3.63%) ISO/IEC 27001
3 9 (2.51%) Sarbanes-Oxley
4 7 (1.96%) COBIT
5 4 (1.12%) PCI DSS
6 2 (0.56%) QA
6 2 (0.56%) ISO 9001
7 1 (0.28%) ISO 14001
7 1 (0.28%) GAMP
7 1 (0.28%) ISO/IEC 20000
System Software
1 31 (8.66%) Active Directory
2 29 (8.10%) VMware Infrastructure
3 11 (3.07%) Terminal Services
3 11 (3.07%) XenDesktop
4 9 (2.51%) XenApp
5 2 (0.56%) Hyper-V
6 1 (0.28%) Microsoft App-V
6 1 (0.28%) VMware ESX
6 1 (0.28%) VMware Workstation
6 1 (0.28%) NFS
6 1 (0.28%) BlackBerry Internet Service
6 1 (0.28%) VMware Server
Systems Management
1 20 (5.59%) SCOM
2 15 (4.19%) SCCM
3 6 (1.68%) DameWare
4 4 (1.12%) Cisco CUCM
5 3 (0.84%) CA Single Sign-On
5 3 (0.84%) HP UCMDB
6 2 (0.56%) Puppet
6 2 (0.56%) Netcool
7 1 (0.28%) NetBackup
7 1 (0.28%) Backup Exec
7 1 (0.28%) Oracle RMAN
7 1 (0.28%) Norton AntiVirus
7 1 (0.28%) Nagios
7 1 (0.28%) Cacti
7 1 (0.28%) Ionix
7 1 (0.28%) Icinga
7 1 (0.28%) EdgeSight
7 1 (0.28%) AirWatch
7 1 (0.28%) Opscode Chef
7 1 (0.28%) WSUS
Vendors
1 94 (26.26%) Microsoft
2 45 (12.57%) VMware
3 37 (10.34%) Cisco
4 32 (8.94%) Citrix
5 31 (8.66%) HP
6 28 (7.82%) Oracle
7 26 (7.26%) ServiceNow
8 22 (6.15%) FrontRange
8 22 (6.15%) Dell
9 20 (5.59%) Remedy
10 16 (4.47%) NetApp
11 12 (3.35%) F5
11 12 (3.35%) Aerohive Networks
11 12 (3.35%) Avaya
12 11 (3.07%) LANDesk
13 10 (2.79%) Novell
13 10 (2.79%) Sybase
14 9 (2.51%) SAP
14 9 (2.51%) BMC
15 8 (2.23%) Computacenter
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: £40000 - £45000 Per Annum
Posted: 5 hours ago
Haywards Heath, West Sussex
Fixed Recruitment
Salary: £35000 - £40000 per annum + Benefits
Posted: 7 hours ago
Berkshire
Global Technology Solutions Ltd
Salary: £30000 per annum + £1,200 DV allowance
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Guildford, Surrey
set2recruit
Salary: From £25,000 to £35,000 per annum + bonus + benefits
Posted: 14 hours ago
Woking, Surrey
Testing Circle Ltd
Salary: From £45,000 to £53,000 per annum
Posted: Yesterday
Woking, Surrey
Testing Circle Ltd
Salary: From £25,000 to £45,000 per annum
Posted: Yesterday
Woking, Surrey
Testing Circle Ltd
Salary: From £25,000 to £45,000 per annum
Posted: Yesterday
Guildford, Surrey
Eutopia Solutions Ltd
Salary: £20000.00 - £29500.00 per annum + package
Posted: Yesterday
Weybridge
Capita - ITIN
Salary: £22000 - £25000 per annum
Posted: Yesterday
West Sussex
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum + Car Allowance + MS Certs + Package
Posted: 2 days ago
Surrey
University of Surrey
Salary: £25,513 - 29,552 per year
Posted: 2 days ago
Kidlington, Oxfordshire
Elsevier
Posted: 3 days ago
Brighton
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum
Posted: 3 days ago
Berkshire
Interquest - IQ Tech
Salary: £70000 per annum + Benefits
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Berkshire
Interquest - IQ Tech
Salary: £55000 - £60000 per annum + Car Allowance, Bonus & Benefits
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Berkshire
Interquest - IQ Tech
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High Wycombe
Austin Fraser Limited
Salary: NEG
Posted: 10 days ago
Farnborough
Austin Fraser Limited
Salary: £55000.00 - £65000.00 per annum
Posted: 10 days ago
Farnborough
Venturi
Salary: £50000 - £70000 per annum + Bonus, Benefits
Posted: 16 days ago
Guildford
Hays IT - Uk Posting account
Salary: £25513.00 - £29552.00 per annum
Posted: 18 days ago