The table below looks at the statistics for ITSM skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 235 260 275
Rank change year-on-year
+25 +15
Permanent jobs citing ITSM 226 206 159
As % of all permanent IT jobs located in the South East 1.07% 0.91% 0.75%
As % of the Processes & Methodologies category 1.28% 1.13% 0.96%
Number of salaries quoted 192 163 135
Average salary £42,500 £37,500 £40,000
Average salary % change year-on-year
+13.33% -6.25%
90% offered a salary of more than £25,250 £23,500 £24,550
10% offered a salary of more than £61,000 £62,500 £65,650
UK excluding London average salary £42,500 £40,857 £42,500
% change year-on-year
+4.02% -3.86%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17614 18265 16643
As % of all permanent IT jobs located in the South East 83.14% 80.94% 78.32%
Number of salaries quoted 14475 14153 13529
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £65,000 £65,000 £67,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the South East region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South East region.

ITSM Salary Trend in the South East

ITSM
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing ITSM across the South East region over the 3 months to 1 September 2015.

ITSM Salary Histogram in the South East

ITSM
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the South East region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +25 87 £37,500 +25.00% 5
Berkshire +29 63 £37,000 -5.12% 11
Hampshire +3 22 £53,000 +11.57% 7
West Sussex -6 21 £42,500 +8.97% 1
Buckinghamshire -15 12 £55,000 -4.34% 2
Kent +10 10 £52,000 +85.71%
Oxfordshire +4 8 - -
Home Counties - 2 £65,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 1 September 2015, IT jobs across the South East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 331 (76.62%) ITIL
2 321 (74.31%) Service Management
3 88 (20.37%) Service Delivery
4 82 (18.98%) Microsoft
5 79 (18.29%) Degree
6 77 (17.82%) Incident Management
7 72 (16.67%) Project Management
8 71 (16.44%) VMware
9 67 (15.51%) Agile Software Development
10 63 (14.58%) SQL
11 62 (14.35%) PRINCE2
12 61 (14.12%) Windows
13 57 (13.19%) SLA
14 56 (12.96%) Problem Management
15 54 (12.50%) Linux
16 53 (12.27%) HTML
17 50 (11.57%) Citrix
18 49 (11.34%) Change Management
18 49 (11.34%) Finance
19 48 (11.11%) SQL Server
20 47 (10.88%) Active Directory
21 46 (10.65%) Cisco
22 45 (10.42%) JavaScript
22 45 (10.42%) Security Cleared
23 44 (10.19%) MS Excel
24 43 (9.95%) VMware Infrastructure
25 42 (9.72%) Oracle
26 40 (9.26%) Management Information System
26 40 (9.26%) Continuous Improvement
27 38 (8.80%) CSS

ITSM
Top Related IT Skills in the South East by Category

For the 6 months to 1 September 2015, IT jobs across the South East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 20 (4.63%) Lync
2 16 (3.70%) SharePoint
3 12 (2.78%) IBM Notes
4 8 (1.85%) IIS
5 4 (0.93%) Apache
5 4 (0.93%) MS Exchange
6 2 (0.46%) Tomcat
6 2 (0.46%) JBoss
6 2 (0.46%) Exchange Server 2007
7 1 (0.23%) CMS
7 1 (0.23%) Exchange Server 2010
Applications
1 44 (10.19%) MS Excel
2 29 (6.71%) MS Office
3 16 (3.70%) MS PowerPoint
4 7 (1.62%) MS Visio
5 4 (0.93%) MS Project
6 3 (0.69%) Windchill
Business Applications
1 25 (5.79%) Remedy ITSM
2 6 (1.39%) SAP CRM
2 6 (1.39%) assyst
3 3 (0.69%) Dynamics CRM
3 3 (0.69%) Movex
3 3 (0.69%) Infor M3
4 2 (0.46%) SAP IS-U
5 1 (0.23%) Maximo
5 1 (0.23%) SAP Oil and Gas
5 1 (0.23%) SAP CCM
5 1 (0.23%) SAP ERP
Cloud Services
1 24 (5.56%) SaaS
2 17 (3.94%) Amazon AWS
3 16 (3.70%) Office 365
4 14 (3.24%) Microsoft Azure
5 6 (1.39%) Google Cloud Platform
6 1 (0.23%) Azure Active Directory
6 1 (0.23%) IaaS
6 1 (0.23%) Cloud Computing
6 1 (0.23%) PaaS
Communications & Networking
1 31 (7.18%) Firewall
2 20 (4.63%) WAN
3 19 (4.40%) LAN
4 15 (3.47%) DMZ
5 13 (3.01%) TCP/IP
6 11 (2.55%) MPLS
6 11 (2.55%) BGP
7 9 (2.08%) EIGRP
7 9 (2.08%) OSPF
7 9 (2.08%) VPN
8 7 (1.62%) Internet
8 7 (1.62%) Ethernet
8 7 (1.62%) Cisco ASA
9 5 (1.16%) SAN
10 4 (0.93%) Multicast
11 3 (0.69%) Wi-Fi
11 3 (0.69%) SSL
11 3 (0.69%) LDAP
11 3 (0.69%) VoIP
12 2 (0.46%) SMS
Database & Business Intelligence
1 48 (11.11%) SQL Server
2 24 (5.56%) MySQL
3 13 (3.01%) Big Data
4 11 (2.55%) Relational Database
5 6 (1.39%) MongoDB
6 5 (1.16%) SQL Server Reporting Services
6 5 (1.16%) Oracle Database
7 3 (0.69%) SQL Anywhere
7 3 (0.69%) Sybase ASA
7 3 (0.69%) EDMS
7 3 (0.69%) Oracle Reports
7 3 (0.69%) MS Access
7 3 (0.69%) Data Mining
8 2 (0.46%) Informix
8 2 (0.46%) Apache Cassandra
9 1 (0.23%) SQL Server 2012
9 1 (0.23%) Oracle BI EE
9 1 (0.23%) SQL Server 2008
9 1 (0.23%) SQL Server 2005
9 1 (0.23%) PostgreSQL
Development Applications
1 5 (1.16%) Visual Studio
2 4 (0.93%) Team Foundation Server
3 1 (0.23%) TortoiseSVN
3 1 (0.23%) Rational DOORS
3 1 (0.23%) Gradle
3 1 (0.23%) Artifactory
3 1 (0.23%) Subversion
3 1 (0.23%) Maven
3 1 (0.23%) Atlassian Bamboo
General
1 49 (11.34%) Finance
2 23 (5.32%) German Language
3 17 (3.94%) Telecoms
4 14 (3.24%) Manufacturing
4 14 (3.24%) French Language
5 11 (2.55%) Billing
5 11 (2.55%) Law
6 9 (2.08%) Marketing
7 6 (1.39%) Pharmaceutical
7 6 (1.39%) Electronics
8 4 (0.93%) Back Office
8 4 (0.93%) Retail
8 4 (0.93%) Italian Language
8 4 (0.93%) Portuguese Language
8 4 (0.93%) Spanish Language
9 3 (0.69%) Front Office
9 3 (0.69%) Aerospace
10 2 (0.46%) Legal
10 2 (0.46%) Dutch Language
10 2 (0.46%) Banking
Job Titles
1 74 (17.13%) Analyst
2 45 (10.42%) Service Manager
3 39 (9.03%) Delivery Manager
4 37 (8.56%) Developer
5 34 (7.87%) Architect
6 31 (7.18%) Services Delivery Manager
7 30 (6.94%) Support Analyst
8 25 (5.79%) ITIL Manager
9 24 (5.56%) Process Manager
10 23 (5.32%) Consultant
11 22 (5.09%) Service Analyst
12 21 (4.86%) Applications Developer
13 20 (4.63%) Infrastructure Analyst
14 18 (4.17%) Service Desk Analyst
14 18 (4.17%) Project Manager
15 16 (3.70%) Systems Engineer
15 16 (3.70%) Applications Support
15 16 (3.70%) Infrastructure Support Analyst
15 16 (3.70%) Problem Manager
16 15 (3.47%) Administrator
Libraries, Frameworks & Software Standards
1 53 (12.27%) HTML
2 38 (8.80%) CSS
3 35 (8.10%) Web Services
4 33 (7.64%) .NET
5 28 (6.48%) XML
6 12 (2.78%) ASP.NET
7 10 (2.31%) .NET Framework
8 9 (2.08%) ASP.NET MVC
8 9 (2.08%) ASP.NET MVC 3
9 8 (1.85%) CGI
10 7 (1.62%) Middleware
10 7 (1.62%) SAP Basis
11 5 (1.16%) SAP XI
11 5 (1.16%) WinForms
11 5 (1.16%) JSON
11 5 (1.16%) RESTful
12 4 (0.93%) jQuery
12 4 (0.93%) Ajax
13 2 (0.46%) WCF
13 2 (0.46%) Silverlight
Miscellaneous
1 40 (9.26%) Management Information System
2 35 (8.10%) Analytical Skills
3 30 (6.94%) Computer Science
4 23 (5.32%) Replication
5 14 (3.24%) Life Science
6 13 (3.01%) Data Centre
7 12 (2.78%) Semantic Web
8 9 (2.08%) Mathematics
9 8 (1.85%) Enterprise Software
9 8 (1.85%) GIS
10 7 (1.62%) User Experience
11 6 (1.39%) Visualisation
11 6 (1.39%) Video Conferencing
12 5 (1.16%) CMDB
12 5 (1.16%) N-Tier
13 4 (0.93%) Thin Client
13 4 (0.93%) Fat Client
13 4 (0.93%) Mobile App
13 4 (0.93%) Public Cloud
14 3 (0.69%) PMI
Operating Systems
1 61 (14.12%) Windows
2 54 (12.50%) Linux
3 19 (4.40%) UNIX
4 15 (3.47%) Red Hat Enterprise Linux
5 9 (2.08%) AIX
5 9 (2.08%) Solaris
6 7 (1.62%) Windows 7
6 7 (1.62%) Windows Server 2012
7 6 (1.39%) Windows Server 2003
8 5 (1.16%) Android
8 5 (1.16%) Windows Server 2008
8 5 (1.16%) Apple iOS
9 4 (0.93%) Windows 8
10 3 (0.69%) SUSE
10 3 (0.69%) Windows 2000
10 3 (0.69%) Windows XP
11 1 (0.23%) zOS
Processes & Methodologies
1 331 (76.62%) ITIL
2 321 (74.31%) Service Management
3 88 (20.37%) Service Delivery
4 77 (17.82%) Incident Management
5 72 (16.67%) Project Management
6 67 (15.51%) Agile Software Development
7 62 (14.35%) PRINCE2
8 56 (12.96%) Problem Management
9 49 (11.34%) Change Management
10 40 (9.26%) Continuous Improvement
11 28 (6.48%) Configuration Management
12 27 (6.25%) Release Management
13 26 (6.02%) Migration
14 24 (5.56%) Root Cause Analysis
15 23 (5.32%) Process Improvement
16 22 (5.09%) Business Development
17 20 (4.63%) Asset Management
17 20 (4.63%) Workflow
18 18 (4.17%) Risk Management
19 16 (3.70%) Disaster Recovery
Programming Languages
1 63 (14.58%) SQL
2 45 (10.42%) JavaScript
3 37 (8.56%) C#
4 18 (4.17%) Java
5 15 (3.47%) C++
6 10 (2.31%) VB.NET
7 8 (1.85%) C
8 7 (1.62%) PHP
9 5 (1.16%) T-SQL
10 4 (0.93%) Perl
11 2 (0.46%) Delphi
11 2 (0.46%) R
11 2 (0.46%) Python
12 1 (0.23%) Shell Script
12 1 (0.23%) PowerShell
Qualifications
1 79 (18.29%) Degree
2 45 (10.42%) Security Cleared
3 28 (6.48%) ITIL Certification
4 26 (6.02%) SC Cleared
5 17 (3.94%) DV Cleared
6 14 (3.24%) ISEB
6 14 (3.24%) CISSP
7 12 (2.78%) ITIL Foundation Certificate
8 10 (2.31%) ISTQB Foundation Certification
8 10 (2.31%) Cisco Certification
8 10 (2.31%) ISTQB
8 10 (2.31%) CISM
9 7 (1.62%) Microsoft Certification
10 5 (1.16%) CCIE
10 5 (1.16%) MCP
10 5 (1.16%) MCSE
10 5 (1.16%) PMI Certification
10 5 (1.16%) CCNA
11 4 (0.93%) CISA
11 4 (0.93%) GSEC
Quality Assurance & Compliance
1 57 (13.19%) SLA
2 17 (3.94%) QA
3 15 (3.47%) ISO/IEC 27001
4 7 (1.62%) COBIT
4 7 (1.62%) Sarbanes-Oxley
5 6 (1.39%) PCI DSS
6 3 (0.69%) ISO/IEC 20000
7 2 (0.46%) ISO 9001
8 1 (0.23%) GAMP
8 1 (0.23%) ISO 14001
System Software
1 47 (10.88%) Active Directory
2 43 (9.95%) VMware Infrastructure
3 14 (3.24%) XenApp
4 8 (1.85%) XenDesktop
4 8 (1.85%) Terminal Services
5 4 (0.93%) VMware ESX
6 2 (0.46%) Hyper-V
Systems Management
1 20 (4.63%) SCOM
2 14 (3.24%) SCCM
3 11 (2.55%) Puppet
4 4 (0.93%) Netcool
5 3 (0.69%) Nagios
6 2 (0.46%) CA Single Sign-On
6 2 (0.46%) Cisco CUCM
6 2 (0.46%) HP UCMDB
6 2 (0.46%) Opscode Chef
6 2 (0.46%) Cacti
6 2 (0.46%) Systems Management Server (SMS)
6 2 (0.46%) Icinga
7 1 (0.23%) AirWatch
7 1 (0.23%) Unicenter
7 1 (0.23%) Ionix
7 1 (0.23%) CA Spectrum
7 1 (0.23%) Norton AntiVirus
7 1 (0.23%) NetBackup
7 1 (0.23%) Backup Exec
7 1 (0.23%) Oracle RMAN
Vendors
1 82 (18.98%) Microsoft
2 71 (16.44%) VMware
3 50 (11.57%) Citrix
4 46 (10.65%) Cisco
5 42 (9.72%) Oracle
6 34 (7.87%) ServiceNow
7 29 (6.71%) Dell
8 27 (6.25%) NetApp
8 27 (6.25%) LANDesk
9 25 (5.79%) Remedy
10 24 (5.56%) FrontRange
11 18 (4.17%) HP
12 16 (3.70%) Red Hat
13 15 (3.47%) Google
14 12 (2.78%) Salesforce.com
14 12 (2.78%) Lotus
15 11 (2.55%) Symantec
16 10 (2.31%) JD Edwards
17 9 (2.08%) SAP
18 8 (1.85%) Adobe
Berkshire
Go Partnership.
Salary: From £70,000 to £80,000 per annum + Benefits
Posted: 1 hour ago
South East
EXCELerate
Salary: To 80k base OTE £150k plus Car, Health care, Pension, Life Cover
Posted: 2 hours ago
Hampshire
Advantage Resourcing
Salary: pro rata
Posted: 13 hours ago
South East
EY
Salary: Competitive
Posted: Yesterday
Milton Keynes, Buckinghamshire
Triad Resourcing
Salary: Please Quote
Posted: Yesterday
Woking, Surrey
Global Technology Solutions Ltd
Salary: £30000 - £40000 per annum + ben
Posted: 3 days ago
Milton Keynes, Buckinghamshire
TD Group
Salary: From £50,000 to £60,000 per annum depending on experience (+ benefits)
Posted: 3 days ago
Surrey
set2recruit
Salary: Competitive Salary and benefits package
Posted: 3 days ago
Guildford, Surrey
ANSON MCCADE
Salary: £40-55K
Posted: 4 days ago
Hampshire
LA International
Salary: £26500 - £33000 per annum + Excellent Benefits
Posted: 4 days ago
Berkshire
E-synergy Solutions
Salary: £35000 - £40000 per annum + Benefits
Posted: 4 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £26500 - £33000 per annum + Benefits
Posted: 5 days ago
Bracknell, Berkshire
Pesaro
Salary: From £35,000 to £40,000 per annum Flex Benefits Package - details on a
Posted: 5 days ago
Reading, Berkshire
83Zero
Salary: From £35,000 to £37,000 per annum
Posted: 6 days ago
Reading, Berkshire
83Zero
Salary: From £35,000 to £37,000 per annum
Posted: 6 days ago
Woking, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £22000.00 per annum + benefits
Posted: 6 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £32,000 to £35,000 per annum + bonus + 29 days + share ops scheme
Posted: 14 days ago
Reading, Berkshire
Daisy Group
Salary: Competitive
Posted: 14 days ago
Crawley, West Sussex
Avios
Salary: From £38,000 to £45,000 per annum
Posted: 20 days ago
Havant, Hampshire
SSE
Salary: From £36,923 to £48,767 per annum
Posted: 27 days ago