The first table below looks at the demand for ITSM skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South East region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 247 279 298
Rank change year-on-year
+32 +19
Permanent jobs citing ITSM 210 166 149
As % of all permanent IT jobs located in the South East 0.93% 0.75% 0.64%
As % of the Processes & Methodologies category 1.19% 1.01% 0.85%
Number of salaries quoted 171 141 118
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £23,500 £24,850 £30,000
10% offered a salary of more than £72,500 £67,450 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%
Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17604 16444 17516
As % of all permanent IT jobs located in the South East 77.75% 74.57% 75.59%
Number of salaries quoted 13807 13374 14874
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £63,500 £67,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
England

ITSM
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the South East region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South East region.

ITSM Salary Trend in the South East

ITSM
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing ITSM across the South East region over the 3 months to 29 July 2014.

ITSM Salary Histogram in the South East

ITSM
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the South East region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +3 74 £35,000 -17.64% 4
Berkshire +24 55 £37,500 -9.63% 4
Hampshire -6 29 £45,500 +56.89% 5
West Sussex +14 26 £45,000 +6.50%
Oxfordshire - 8 £46,345 -
Buckinghamshire -6 7 £60,000 +71.42% 2
Middlesex -3 1 £35,000 -33.33% 1
East Sussex -31 1 £42,500 -18.26% 1
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 29 July 2014, IT jobs across the South East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 346 (78.82%) Service Management
2 308 (70.16%) ITIL
3 99 (22.55%) Service Delivery
4 97 (22.10%) Finance
5 94 (21.41%) Degree
6 92 (20.96%) Microsoft
7 81 (18.45%) Windows
8 73 (16.63%) SQL
9 71 (16.17%) VMware
10 67 (15.26%) Problem Management
11 63 (14.35%) Telecoms
11 63 (14.35%) CSS
12 61 (13.90%) MS Excel
13 60 (13.67%) Oracle
14 59 (13.44%) HTML
14 59 (13.44%) Project Management
15 54 (12.30%) Change Management
15 54 (12.30%) CMDB
16 53 (12.07%) JavaScript
17 52 (11.85%) SLA
18 48 (10.93%) Management Information System
19 47 (10.71%) BMC
19 47 (10.71%) ServiceNow
20 46 (10.48%) HP
21 45 (10.25%) XML
22 43 (9.79%) IBM
22 43 (9.79%) Advertising
23 40 (9.11%) Web Services
23 40 (9.11%) PRINCE2
24 39 (8.88%) ITIL Certification

ITSM
Top Related IT Skills in the South East by Category

For the 6 months to 29 July 2014, IT jobs across the South East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 33 (7.52%) Apache
1 33 (7.52%) Tomcat
2 32 (7.29%) IIS
3 12 (2.73%) SharePoint
4 10 (2.28%) MS Exchange
5 7 (1.59%) SAS
5 7 (1.59%) CICS
5 7 (1.59%) JCAPS
6 6 (1.37%) WebSphere
7 5 (1.14%) Blackberry Enterprise Server
8 4 (0.91%) SharePoint 2010
8 4 (0.91%) Exchange Server 2007
8 4 (0.91%) NetWeaver
9 3 (0.68%) Drupal
9 3 (0.68%) Exchange Server 2010
10 2 (0.46%) WorkSite
10 2 (0.46%) TeamSite
11 1 (0.23%) IBM Notes
11 1 (0.23%) CMS
Applications
1 61 (13.90%) MS Excel
2 35 (7.97%) MS Office
3 7 (1.59%) MS PowerPoint
4 2 (0.46%) MS Visio
4 2 (0.46%) PaintShop Pro
Business Applications
1 38 (8.66%) Remedy ITSM
2 11 (2.51%) Remedy AR System
3 5 (1.14%) SAP FI
3 5 (1.14%) SAP FI/CO
3 5 (1.14%) SAP CO
4 4 (0.91%) SAP MM
5 3 (0.68%) SAP PP
5 3 (0.68%) SAP R/3
6 2 (0.46%) SAP GRC
Cloud Services
1 28 (6.38%) SaaS
2 6 (1.37%) PaaS
3 4 (0.91%) Microsoft Azure
4 2 (0.46%) Amazon AWS
Communications & Networking
1 34 (7.74%) DNS
2 31 (7.06%) SSL
3 22 (5.01%) LDAP
4 21 (4.78%) SAN
4 21 (4.78%) Internet
5 20 (4.56%) Firewall
5 20 (4.56%) VPN
6 19 (4.33%) TCP/IP
7 13 (2.96%) WAN
7 13 (2.96%) LAN
8 11 (2.51%) DHCP
8 11 (2.51%) NAS
9 10 (2.28%) DSL
10 7 (1.59%) Radio Access Network
11 6 (1.37%) Wireless
12 5 (1.14%) VoIP
13 3 (0.68%) POP3
13 3 (0.68%) SMTP
14 2 (0.46%) 3G
14 2 (0.46%) HSPA
Database & Business Intelligence
1 38 (8.66%) SQL Server
2 29 (6.61%) MySQL
3 21 (4.78%) DB2
3 21 (4.78%) Relational Database
4 13 (2.96%) SQL Server Reporting Services
5 11 (2.51%) RDBMS
6 9 (2.05%) SQL Server 2008
7 6 (1.37%) Oracle Database
7 6 (1.37%) SQL Server Integration Services
7 6 (1.37%) BusinessObjects
8 5 (1.14%) Oracle Database 11g
9 2 (0.46%) MongoDB
9 2 (0.46%) Apache Cassandra
9 2 (0.46%) SAP HANA
9 2 (0.46%) Big Data
9 2 (0.46%) SQL Server 2012
9 2 (0.46%) SAP BI
9 2 (0.46%) SQL Server 2005
10 1 (0.23%) Crystal Reports
10 1 (0.23%) Data Warehouse
Development Applications
1 6 (1.37%) Visual Studio
1 6 (1.37%) Eclipse
1 6 (1.37%) Team Foundation Server
2 4 (0.91%) JIRA
2 4 (0.91%) Selenium
2 4 (0.91%) Xcode
3 2 (0.46%) Serena SBM
3 2 (0.46%) JUnit
General
1 97 (22.10%) Finance
2 63 (14.35%) Telecoms
3 43 (9.79%) Advertising
4 16 (3.64%) Legal
5 15 (3.42%) French Language
6 13 (2.96%) Retail
7 12 (2.73%) Banking
7 12 (2.73%) Law
8 9 (2.05%) Marketing
8 9 (2.05%) German Language
9 6 (1.37%) Manufacturing
10 3 (0.68%) Billing
11 2 (0.46%) Publishing
11 2 (0.46%) Electronics
12 1 (0.23%) Local Government
12 1 (0.23%) Hungarian Language
12 1 (0.23%) Italian Language
12 1 (0.23%) Spanish Language
Job Titles
1 87 (19.82%) Analyst
2 79 (18.00%) Service Manager
3 48 (10.93%) Technical Manager
4 43 (9.79%) Developer
5 37 (8.43%) Applications Support
6 36 (8.20%) Support Analyst
7 34 (7.74%) Consultant
8 33 (7.52%) Technical Services Manager
9 22 (5.01%) Technical Support
10 21 (4.78%) Architect
10 21 (4.78%) Support Engineer
11 20 (4.56%) Transition Manager
12 19 (4.33%) Support Manager
13 18 (4.10%) Service Analyst
13 18 (4.10%) Applications Support Analyst
13 18 (4.10%) Service Desk Analyst
14 17 (3.87%) Services Delivery Manager
14 17 (3.87%) Delivery Manager
14 17 (3.87%) Head of Service Management
15 16 (3.64%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 63 (14.35%) CSS
2 59 (13.44%) HTML
3 45 (10.25%) XML
4 40 (9.11%) Web Services
5 26 (5.92%) .NET
6 22 (5.01%) Ajax
7 17 (3.87%) LAMP
8 15 (3.42%) WAMP
9 10 (2.28%) HTML5
9 10 (2.28%) SOAP
10 9 (2.05%) XHTML
11 8 (1.82%) COM
12 7 (1.59%) JSON
13 5 (1.14%) SAP Basis
14 4 (0.91%) Java EE
14 4 (0.91%) Cocoa
14 4 (0.91%) Application Packaging
14 4 (0.91%) Android NDK
15 3 (0.68%) CSS3
15 3 (0.68%) EDI
Miscellaneous
1 54 (12.30%) CMDB
2 48 (10.93%) Management Information System
3 28 (6.38%) Computer Science
4 15 (3.42%) Enterprise Software
5 10 (2.28%) Replication
6 9 (2.05%) Statistics
6 9 (2.05%) Mainframe
7 8 (1.82%) Clustering
8 7 (1.59%) IBM Mainframe
9 6 (1.37%) Frameworx
9 6 (1.37%) Informatics
10 5 (1.14%) Blackberry
10 5 (1.14%) GIS
10 5 (1.14%) NHS
10 5 (1.14%) Mobile App
10 5 (1.14%) Enterprise Storage
11 4 (0.91%) Open Source
11 4 (0.91%) IVR
12 3 (0.68%) iPhone
13 2 (0.46%) Learning Management System
Operating Systems
1 81 (18.45%) Windows
2 38 (8.66%) UNIX
3 33 (7.52%) Linux
4 20 (4.56%) Windows 7
5 16 (3.64%) Windows XP
6 10 (2.28%) Apple iOS
6 10 (2.28%) Windows Server 2008
7 9 (2.05%) Android
8 8 (1.82%) Red Hat Enterprise Linux
9 7 (1.59%) zOS
10 5 (1.14%) Windows Server 2012
11 4 (0.91%) Windows 8
12 3 (0.68%) Windows Server 2003
13 2 (0.46%) AIX
13 2 (0.46%) Solaris
13 2 (0.46%) Oracle Linux
14 1 (0.23%) Mac OS X
Processes & Methodologies
1 346 (78.82%) Service Management
2 308 (70.16%) ITIL
3 99 (22.55%) Service Delivery
4 67 (15.26%) Problem Management
5 59 (13.44%) Project Management
6 54 (12.30%) Change Management
7 40 (9.11%) PRINCE2
8 37 (8.43%) Configuration Management
9 32 (7.29%) Incident Management
10 24 (5.47%) Disaster Recovery
11 23 (5.24%) Release Management
12 22 (5.01%) E-business
13 19 (4.33%) Stakeholder Management
13 19 (4.33%) Time Management
14 18 (4.10%) Business Continuity
14 18 (4.10%) Validation
15 17 (3.87%) Process Management
15 17 (3.87%) Capacity Management
16 16 (3.64%) Performance Management
16 16 (3.64%) Business Development
Programming Languages
1 73 (16.63%) SQL
2 53 (12.07%) JavaScript
3 36 (8.20%) Java
4 10 (2.28%) C#
4 10 (2.28%) Perl
4 10 (2.28%) Python
5 9 (2.05%) PowerShell
5 9 (2.05%) PHP
6 8 (1.82%) C++
7 6 (1.37%) ABAP
7 6 (1.37%) T-SQL
8 5 (1.14%) PL/SQL
9 4 (0.91%) Objective-C
10 1 (0.23%) PHP5
10 1 (0.23%) VBScript
10 1 (0.23%) C
Qualifications
1 94 (21.41%) Degree
2 39 (8.88%) ITIL Certification
3 27 (6.15%) ISEB
4 18 (4.10%) Microsoft Certification
5 17 (3.87%) Security Cleared
6 15 (3.42%) ITIL Foundation Certificate
7 14 (3.19%) MCP
8 13 (2.96%) MCSE
9 8 (1.82%) MCSA
10 7 (1.59%) Cisco Certification
10 7 (1.59%) VMware Certified Professional (VCP)
11 6 (1.37%) CCNA
11 6 (1.37%) MCDBA
11 6 (1.37%) Network+ Certification
12 5 (1.14%) CCA
12 5 (1.14%) MCDST
12 5 (1.14%) SC Cleared
13 4 (0.91%) SAP Certification
14 3 (0.68%) PRINCE2 Certification
15 2 (0.46%) MOS
Quality Assurance & Compliance
1 52 (11.85%) SLA
2 15 (3.42%) ISO/IEC 27001
3 10 (2.28%) ISO 9000
4 8 (1.82%) COBIT
5 7 (1.59%) PCI DSS
6 6 (1.37%) ISO 9001
7 4 (0.91%) QA
8 3 (0.68%) ISO/IEC 20000
System Software
1 38 (8.66%) VMware Infrastructure
1 38 (8.66%) Active Directory
2 12 (2.73%) VMware ESX
3 8 (1.82%) VMware Workstation
4 4 (0.91%) Hyper-V
5 2 (0.46%) XenApp
5 2 (0.46%) XenDesktop
5 2 (0.46%) Terminal Services
6 1 (0.23%) NFS
6 1 (0.23%) vSphere
6 1 (0.23%) Microsoft App-V
6 1 (0.23%) Xen
Systems Management
1 19 (4.33%) SCCM
2 14 (3.19%) Netcool
3 12 (2.73%) OpenView
3 12 (2.73%) Tivoli
3 12 (2.73%) TeMIP
3 12 (2.73%) HP NNM
3 12 (2.73%) OVPI
4 11 (2.51%) Oracle Enterprise Manager
4 11 (2.51%) Norton AntiVirus
5 9 (2.05%) Systems Management Server (SMS)
6 8 (1.82%) HP UCMDB
7 7 (1.59%) NSN NetAct
8 5 (1.14%) NetBackup
8 5 (1.14%) Backup Exec
9 4 (0.91%) Cisco UCCX
10 2 (0.46%) Puppet
10 2 (0.46%) Opscode Chef
10 2 (0.46%) SCOM
10 2 (0.46%) Cacti
10 2 (0.46%) DameWare
Vendors
1 92 (20.96%) Microsoft
2 71 (16.17%) VMware
3 60 (13.67%) Oracle
4 47 (10.71%) BMC
4 47 (10.71%) ServiceNow
5 46 (10.48%) HP
6 43 (9.79%) IBM
7 38 (8.66%) Remedy
8 25 (5.69%) SAP
8 25 (5.69%) Citrix
9 15 (3.42%) Cisco
10 13 (2.96%) Symantec
11 9 (2.05%) EMC
12 8 (1.82%) Red Hat
12 8 (1.82%) Huawei
13 7 (1.59%) Tumbleweed
13 7 (1.59%) Nokia Solutions and Networks
13 7 (1.59%) Ericsson
13 7 (1.59%) Dell
14 6 (1.37%) CA
Hampshire
Nationwide People Ltd
Salary: £50000 - £70000 Per Annum + bonus + benefits
Posted: 16 hours ago
Woking
Interquest - IQ ESM
Salary: £35000 - £45000 per annum + benefits
Posted: 18 hours ago
Reigate, Surrey
TLP Consultancy Ltd.
Salary: £26000 - £30000 per annum + Car + Package
Posted: Yesterday
East Sussex
ARC IT Recruitment Ltd
Salary: £45000 Per Annum
Posted: 2 days ago
Middlesex
Interquest - IQ ESM
Salary: £45000 per annum
Posted: 4 days ago
Hampshire
Interquest - IQ ESM
Salary: £45000 - £65000 per annum
Posted: 4 days ago
Southampton, Hampshire
ARM Technology
Salary: £25200 - £36000 per annum
Posted: 5 days ago
Reading, Berkshire
Opus Resourcing Ltd
Salary: £60000 - £65000 per annum + £6k Car Allow + Bonus to 20%
Posted: 5 days ago
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Boeing
Salary: Competitive
Posted: 7 days ago
Surrey
Capita - ITIN
Salary: £25000 per annum + Benefits
Posted: 9 days ago
High Wycombe
Hays IT - Uk Posting account
Salary: £55000.00 per annum
Posted: 13 days ago
Havant, Hampshire
SSE
Salary: From £37,478 to £47,905 per annum plus excellent benefits
Posted: 20 days ago