The table below looks at the statistics for ITSM skills in IT jobs advertised for the South East region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 19 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
England / South East
Rank 243 243 321
Rank change year-on-year
0 +78
Permanent jobs citing ITSM 148 229 140
As % of all permanent IT jobs located in the South East 1.01% 1.18% 0.67%
As % of the Processes & Methodologies category 1.19% 1.36% 0.79%
Number of salaries quoted 100 198 109
Median salary £40,000 £39,000 £42,250
Median salary % change year-on-year
+2.56% -7.69%
90% offered a salary of more than £19,850 £21,050 £21,500
10% offered a salary of more than £71,500 £55,000 £68,500
UK excluding London median salary £45,000 £42,500 £40,500
% change year-on-year
+5.88% +4.93%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
12472 16779 17674
As % of all permanent IT jobs located in the South East 85.42% 86.50% 85.10%
Number of salaries quoted 10153 14240 14297
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year
- +5.55%
90% offered a salary of more than £31,500 £31,000 £30,000
10% offered a salary of more than £67,500 £67,500 £67,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South East region.

ITSM Salary Trend in the South East

ITSM
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing ITSM across the South East region over the 3 months to 19 February 2017.

ITSM Salary Histogram in the South East

ITSM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the South East region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +74 71 £37,500 +50.00% 6
Surrey -27 38 £30,001 -23.07% 3
Hampshire +9 14 £40,000 -14.43% 4
Buckinghamshire +24 11 £62,500 +72.41%
East Sussex - 8 £47,500 - 1
West Sussex +8 7 £46,250 -31.48%
Oxfordshire +9 3 £55,000 +29.41% 2
Kent +2 2 £57,500 +155.55%
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 19 February 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for ITSM.

1 262 (70.05%) ITIL
2 209 (55.88%) Service Management
3 112 (29.95%) Microsoft
4 97 (25.94%) Windows
5 94 (25.13%) SLA
6 83 (22.19%) MS Excel
7 79 (21.12%) Service Delivery
8 66 (17.65%) Project Management
9 59 (15.78%) Degree
10 53 (14.17%) Linux
11 51 (13.64%) Finance
12 50 (13.37%) Computer Science
13 47 (12.57%) ITIL V3
13 47 (12.57%) ITIL Certification
13 47 (12.57%) Analytical Skills
14 46 (12.30%) MS Office
15 44 (11.76%) Security Cleared
16 41 (10.96%) ServiceNow
17 39 (10.43%) SQL
17 39 (10.43%) Active Directory
18 38 (10.16%) Performance Management
19 36 (9.63%) Incident Management
20 35 (9.36%) Logistics
20 35 (9.36%) Problem Management
20 35 (9.36%) Python
21 34 (9.09%) Perl
22 33 (8.82%) Change Management
23 30 (8.02%) Stakeholder Management
23 30 (8.02%) Oracle
23 30 (8.02%) Data Centre

ITSM
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (6.68%) MS Exchange
2 16 (4.28%) SharePoint
3 10 (2.67%) Apache
3 10 (2.67%) Tomcat
4 9 (2.41%) Blackberry Enterprise Server
4 9 (2.41%) IBM Notes
5 7 (1.87%) Exchange Server 2010
6 4 (1.07%) Oracle Service Bus
6 4 (1.07%) Oracle SOA Suite
7 3 (0.80%) IIS
7 3 (0.80%) SharePoint 2010
7 3 (0.80%) Skype for Business
8 2 (0.53%) Adobe Experience Manager
8 2 (0.53%) Exchange Server 2013
8 2 (0.53%) JBoss
8 2 (0.53%) LiveCycle
8 2 (0.53%) OpenStack
9 1 (0.27%) Exchange Server 2003
9 1 (0.27%) Exchange Server 2007
9 1 (0.27%) MQSeries
Applications
1 83 (22.19%) MS Excel
2 46 (12.30%) MS Office
3 8 (2.14%) MS PowerPoint
3 8 (2.14%) MS Project
4 4 (1.07%) MS Visio
5 1 (0.27%) Spreadsheet
Business Applications
1 18 (4.81%) SAP Oil and Gas
2 17 (4.55%) Remedy ITSM
3 3 (0.80%) Dynamics CRM
4 1 (0.27%) HFM
4 1 (0.27%) Hyperion Enterprise
4 1 (0.27%) Hyperion Planning
4 1 (0.27%) SAP ECC
4 1 (0.27%) SAP ERP
4 1 (0.27%) Unit4 Business World
Cloud Services
1 22 (5.88%) Office 365
2 20 (5.35%) Microsoft Azure
3 10 (2.67%) IaaS
4 9 (2.41%) PaaS
4 9 (2.41%) SaaS
5 7 (1.87%) Amazon AWS
6 2 (0.53%) Cloud Computing
Communications & Networking
1 18 (4.81%) Internet
2 17 (4.55%) DNS
2 17 (4.55%) VPN
3 9 (2.41%) TCP/IP
3 9 (2.41%) VoIP
4 8 (2.14%) DHCP
5 7 (1.87%) Wireless
6 6 (1.60%) LAN
7 4 (1.07%) Firewall
8 3 (0.80%) SMS
9 2 (0.53%) ATM
9 2 (0.53%) Cisco IOS
9 2 (0.53%) Remote Desktop
9 2 (0.53%) Skype
9 2 (0.53%) VLAN
9 2 (0.53%) WAN
10 1 (0.27%) AMQP
10 1 (0.27%) IMAP
10 1 (0.27%) MPLS
10 1 (0.27%) NAS
Database & Business Intelligence
1 20 (5.35%) Relational Database
2 17 (4.55%) PostgreSQL
3 16 (4.28%) MongoDB
3 16 (4.28%) MySQL
4 11 (2.94%) SQL Server
5 8 (2.14%) Big Data
5 8 (2.14%) SAP HANA
6 7 (1.87%) SQL Server Integration Services
6 7 (1.87%) SQL Server Reporting Services
7 6 (1.60%) Power BI
7 6 (1.60%) QlikView
7 6 (1.60%) SQL Server 2016
7 6 (1.60%) SQL Server Analysis Services
8 5 (1.34%) Data Warehouse
9 4 (1.07%) HDInsight
9 4 (1.07%) Oracle Database
9 4 (1.07%) Spotfire
10 3 (0.80%) Azure SQL Database
10 3 (0.80%) Business Intelligence Development Studio
10 3 (0.80%) SQL Server 2012
Development Applications
1 19 (5.08%) JIRA
2 8 (2.14%) Visual Studio
3 2 (0.53%) eggPlant
3 2 (0.53%) Rational DOORS
3 2 (0.53%) Robot Framework
4 1 (0.27%) Git (software)
General
1 51 (13.64%) Finance
2 21 (5.61%) Telecoms
3 17 (4.55%) Manufacturing
4 13 (3.48%) Billing
5 12 (3.21%) Electronics
5 12 (3.21%) Marketing
6 9 (2.41%) Back Office
7 7 (1.87%) Banking
7 7 (1.87%) Publishing
8 6 (1.60%) Retail
9 2 (0.53%) Legal
9 2 (0.53%) Local Government
10 1 (0.27%) Advertising
10 1 (0.27%) Czech Language
10 1 (0.27%) Slovak Language
Job Titles
1 94 (25.13%) Analyst
2 57 (15.24%) Service Manager
3 45 (12.03%) Service Desk Analyst
4 44 (11.76%) Service Analyst
5 43 (11.50%) IT Manager
6 40 (10.70%) Support Analyst
7 38 (10.16%) Delivery Manager
7 38 (10.16%) Services Delivery Manager
8 34 (9.09%) Consultant
9 27 (7.22%) IT Services Manager
10 25 (6.68%) IT Support
11 21 (5.61%) ITIL Manager
12 19 (5.08%) IT Analyst
13 17 (4.55%) Developer
14 16 (4.28%) 2nd Line Support
14 16 (4.28%) IT Support Analyst
14 16 (4.28%) Linux Engineer
15 15 (4.01%) Architect
16 14 (3.74%) Help Desk Support
16 14 (3.74%) IT Services Delivery Manager
Libraries, Frameworks & Software Standards
1 23 (6.15%) .NET
2 12 (3.21%) HTML
3 11 (2.94%) Middleware
4 9 (2.41%) LAMP
4 9 (2.41%) LAPP Stack
5 7 (1.87%) SAP Fiori
5 7 (1.87%) SAPUI5
6 5 (1.34%) Web Services
7 4 (1.07%) .NET Framework
7 4 (1.07%) ASP.NET
8 3 (0.80%) Flash
9 2 (0.53%) MDX
9 2 (0.53%) Velocity
9 2 (0.53%) XML
9 2 (0.53%) XSLT
10 1 (0.27%) ActiveMQ
10 1 (0.27%) JSON
10 1 (0.27%) RabbitMQ
10 1 (0.27%) REST
10 1 (0.27%) SAML
Miscellaneous
1 50 (13.37%) Computer Science
2 47 (12.57%) Analytical Skills
3 30 (8.02%) Data Centre
4 16 (4.28%) Blackberry
4 16 (4.28%) Mathematics
5 15 (4.01%) Virtual Team
6 13 (3.48%) Management Information System
7 12 (3.21%) NHS
8 11 (2.94%) Linux Command Line
9 8 (2.14%) Enterprise Software
10 7 (1.87%) CMDB
10 7 (1.87%) Physics
11 4 (1.07%) Statistics
12 3 (0.80%) Data Structures
12 3 (0.80%) Fat Client
12 3 (0.80%) Public Cloud
12 3 (0.80%) Thin Client
12 3 (0.80%) Video Conferencing
13 2 (0.53%) PMI
13 2 (0.53%) User Experience
Operating Systems
1 97 (25.94%) Windows
2 53 (14.17%) Linux
3 24 (6.42%) Windows 7
4 20 (5.35%) CentOS
5 16 (4.28%) Unix
6 14 (3.74%) Windows 8
6 14 (3.74%) Windows Server
6 14 (3.74%) Windows Server 2008
7 11 (2.94%) Android
8 10 (2.67%) Windows XP
9 9 (2.41%) Red Hat Enterprise Linux
9 9 (2.41%) Windows 10
10 7 (1.87%) Windows 2000
10 7 (1.87%) Windows Mobile
10 7 (1.87%) Windows Server 2003
11 6 (1.60%) Apple iOS
12 5 (1.34%) Windows Server 2012
13 4 (1.07%) Mac OS X
14 1 (0.27%) Mac OS
Processes & Methodologies
1 262 (70.05%) ITIL
2 209 (55.88%) Service Management
3 79 (21.12%) Service Delivery
4 66 (17.65%) Project Management
5 47 (12.57%) ITIL V3
6 38 (10.16%) Performance Management
7 36 (9.63%) Incident Management
8 35 (9.36%) Logistics
8 35 (9.36%) Problem Management
9 33 (8.82%) Change Management
10 30 (8.02%) Stakeholder Management
11 29 (7.75%) Agile Software Development
12 28 (7.49%) Configuration Management
12 28 (7.49%) Line Management
13 26 (6.95%) Asset Management
14 25 (6.68%) Information Security
15 22 (5.88%) PRINCE2
16 21 (5.61%) Continuous Improvement
16 21 (5.61%) CRM
17 20 (5.35%) Coaching
Programming Languages
1 39 (10.43%) SQL
2 35 (9.36%) Python
3 34 (9.09%) Perl
4 25 (6.68%) C#
5 17 (4.55%) Java
6 11 (2.94%) PowerShell
6 11 (2.94%) VB
7 9 (2.41%) PHP
7 9 (2.41%) Ruby
8 5 (1.34%) JavaScript
9 4 (1.07%) C
10 3 (0.80%) T-SQL
11 2 (0.53%) C++
11 2 (0.53%) Data Analysis Expressions (DAX)
12 1 (0.27%) Bash Shell
12 1 (0.27%) VB.NET
Qualifications
1 59 (15.78%) Degree
2 47 (12.57%) ITIL Certification
3 44 (11.76%) Security Cleared
4 21 (5.61%) MCP
4 21 (5.61%) Microsoft Certification
5 19 (5.08%) RHCA
6 17 (4.55%) Cisco Certification
7 16 (4.28%) CCNA
7 16 (4.28%) SC Cleared
8 11 (2.94%) ITIL Foundation Certificate
9 8 (2.14%) APMP
10 7 (1.87%) PMI Certification
11 6 (1.60%) BC Cleared
11 6 (1.60%) DV Cleared
12 5 (1.34%) ISEB
12 5 (1.34%) PMP
13 3 (0.80%) A+ Certification
14 2 (0.53%) ISTQB Foundation Certification
14 2 (0.53%) PRINCE2 Certification
14 2 (0.53%) Six Sigma Green Belt
Quality Assurance & Compliance
1 94 (25.13%) SLA
2 21 (5.61%) QA
3 12 (3.21%) ISO/IEC 17799
4 11 (2.94%) COBIT
5 10 (2.67%) ISO/IEC 27001
6 6 (1.60%) Data Quality
7 2 (0.53%) ISO19770
8 1 (0.27%) Sarbanes-Oxley
System Software
1 39 (10.43%) Active Directory
2 12 (3.21%) VMware Infrastructure
3 10 (2.67%) vSphere
4 9 (2.41%) BlackBerry Internet Service
5 6 (1.60%) Terminal Services
6 3 (0.80%) Hyper-V
7 2 (0.53%) BitLocker
8 1 (0.27%) Microsoft App-V
8 1 (0.27%) NDS
8 1 (0.27%) Snort
Systems Management
1 22 (5.88%) SCCM
2 9 (2.41%) HP Quality Center
3 8 (2.14%) SCOM
4 5 (1.34%) Puppet
5 3 (0.80%) Icinga
5 3 (0.80%) Opscode Chef
5 3 (0.80%) vRealize
6 1 (0.27%) DameWare
6 1 (0.27%) EMC NetWorker
6 1 (0.27%) FortiGate
6 1 (0.27%) Microsoft Intune
6 1 (0.27%) OVSD
6 1 (0.27%) QRadar
6 1 (0.27%) RSA Archer
Vendors
1 112 (29.95%) Microsoft
2 41 (10.96%) ServiceNow
3 30 (8.02%) Oracle
4 29 (7.75%) SAP
5 23 (6.15%) Red Hat
6 22 (5.88%) HP
6 22 (5.88%) VMware
7 17 (4.55%) Remedy
8 15 (4.01%) Cisco
8 15 (4.01%) Dell
9 11 (2.94%) Avaya
10 9 (2.41%) Lotus
11 8 (2.14%) BMC
12 6 (1.60%) Tableau
13 5 (1.34%) Cognizant
13 5 (1.34%) EMC
13 5 (1.34%) Snow
13 5 (1.34%) SolarWinds
14 4 (1.07%) Fortinet
14 4 (1.07%) TOWER Software
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Networkers
Salary: £38000 - £40000 per annum + Benefits package
Posted: 2 days ago
Bracknell, Berkshire
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Kidlington, Oxfordshire
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Berkshire
Interquest - IQ Tech
Salary: £75000 - £80000 per annum + Bonus & Benefits
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Windsor, Berkshire
People Source Consulting
Salary: £80000 per annum + bonus + car allowance
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Basingstoke
TDA Group
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Staines, Middlesex
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Salary: Up to £80,000 per annum plus up to 20% bonus, shares and good benefits
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Salary: £18000 - £20000.00 per annum + bens package
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