The table below looks at the statistics for ITSM skills in IT jobs advertised for the South East region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 27 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 259 247 262
Rank change year-on-year
-12 +15
Permanent jobs citing ITSM 181 225 220
As % of all permanent IT jobs located in the South East 1.01% 1.08% 0.98%
As % of the Processes & Methodologies category 1.17% 1.26% 1.17%
Number of salaries quoted 131 189 175
Median salary £40,000 £42,000 £37,500
Median salary % change year-on-year
-4.76% +12.00%
90% offered a salary of more than £23,500 £25,000 £23,500
10% offered a salary of more than £71,750 £61,050 £64,000
UK excluding London median salary £42,765 £42,500 £40,857
% change year-on-year
+0.62% +4.02%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
15468 17822 18860
As % of all permanent IT jobs located in the South East 85.94% 85.61% 83.68%
Number of salaries quoted 12971 14549 14581
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £31,800 £30,500 £30,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South East region.

ITSM Salary Trend in the South East

ITSM
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing ITSM across the South East region over the 3 months to 27 August 2016.

ITSM Salary Histogram in the South East

ITSM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the South East region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +35 88 £32,750 -12.66% 6
Berkshire -11 37 £40,500 +9.45% 6
Buckinghamshire +34 19 £52,500 -4.54% 1
Hampshire -5 16 £37,500 -30.71% 6
Oxfordshire -10 8 £65,000 +62.50% 2
West Sussex -9 5 £30,000 -29.41%
Kent +11 3 £57,000 +9.61%
Middlesex +16 2 - -
East Sussex - 2 £51,595 -
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 27 August 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for ITSM.

1 210 (57.69%) Service Management
2 198 (54.40%) ITIL
3 82 (22.53%) Microsoft
4 81 (22.25%) Windows
5 74 (20.33%) SLA
6 60 (16.48%) Service Delivery
7 58 (15.93%) MS Excel
8 57 (15.66%) Remedy
8 57 (15.66%) Remedy ITSM
9 54 (14.84%) Telecoms
10 51 (14.01%) Finance
10 51 (14.01%) Oracle
11 50 (13.74%) Linux
12 49 (13.46%) ServiceNow
13 48 (13.19%) Active Directory
14 46 (12.64%) SQL
15 43 (11.81%) Office 365
15 43 (11.81%) ITIL V3
16 41 (11.26%) Analytical Skills
17 40 (10.99%) SaaS
18 38 (10.44%) Red Hat
18 38 (10.44%) Data Centre
19 36 (9.89%) Perl
20 35 (9.62%) Python
20 35 (9.62%) Incident Management
20 35 (9.62%) Degree
21 34 (9.34%) MS Office
21 34 (9.34%) Change Management
22 32 (8.79%) CentOS
23 31 (8.52%) MS Exchange

ITSM
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (8.52%) MS Exchange
2 17 (4.67%) SharePoint
3 15 (4.12%) Exchange Server 2010
4 14 (3.85%) Apache
4 14 (3.85%) Tomcat
5 6 (1.65%) Confluence
6 5 (1.37%) OpenStack
7 4 (1.10%) WordPress
8 3 (0.82%) IIS
8 3 (0.82%) nginx
9 2 (0.55%) JBoss
9 2 (0.55%) Skype for Business
10 1 (0.27%) Exchange Server 2007
10 1 (0.27%) MQSeries
Applications
1 58 (15.93%) MS Excel
2 34 (9.34%) MS Office
3 14 (3.85%) MS PowerPoint
4 10 (2.75%) MS Visio
5 5 (1.37%) MS Project
6 1 (0.27%) InfoPath
Business Applications
1 57 (15.66%) Remedy ITSM
2 14 (3.85%) SAP Oil and Gas
3 5 (1.37%) Oracle Applications
4 4 (1.10%) Dynamics CRM
5 3 (0.82%) Dynamics AX
6 1 (0.27%) SAP FI
6 1 (0.27%) SAP FSCM
6 1 (0.27%) SAP SD
Cloud Services
1 43 (11.81%) Office 365
2 40 (10.99%) SaaS
3 25 (6.87%) Microsoft Azure
4 17 (4.67%) Amazon AWS
5 7 (1.92%) IaaS
6 5 (1.37%) PaaS
7 4 (1.10%) Cloud Computing
8 1 (0.27%) OneDrive
Communications & Networking
1 15 (4.12%) LAN
2 14 (3.85%) WAN
3 13 (3.57%) DNS
4 12 (3.30%) Internet
5 11 (3.02%) Firewall
5 11 (3.02%) IPv4
6 10 (2.75%) SMS
7 9 (2.47%) VPN
8 8 (2.20%) Broadband
9 7 (1.92%) PPP
10 6 (1.65%) ATM
10 6 (1.65%) Wi-Fi
11 5 (1.37%) SAN
12 4 (1.10%) DSL
12 4 (1.10%) Intranet
12 4 (1.10%) VoIP
12 4 (1.10%) Wireless
12 4 (1.10%) WLAN
13 3 (0.82%) L2TP
13 3 (0.82%) X.21
Database & Business Intelligence
1 25 (6.87%) SQL Server
2 14 (3.85%) Oracle Database
3 12 (3.30%) BusinessObjects
3 12 (3.30%) QlikView
3 12 (3.30%) Relational Database
4 9 (2.47%) MySQL
4 9 (2.47%) Oracle Reports
5 7 (1.92%) MongoDB
6 6 (1.65%) Oracle Database 12c
6 6 (1.65%) SQL Server Reporting Services
7 5 (1.37%) PostgreSQL
7 5 (1.37%) SAP HANA
8 4 (1.10%) Big Data
9 3 (0.82%) Apache Cassandra
9 3 (0.82%) Oracle Database 10g
9 3 (0.82%) Oracle Database 11g
9 3 (0.82%) Oracle9i Database
10 2 (0.55%) RDBMS
10 2 (0.55%) SQL Server Integration Services
11 1 (0.27%) Data Warehouse
Development Applications
1 13 (3.57%) JIRA
2 5 (1.37%) Visual Studio
3 3 (0.82%) Ant
3 3 (0.82%) ClearCase
3 3 (0.82%) eggPlant
3 3 (0.82%) Rational DOORS
3 3 (0.82%) Robot Framework
3 3 (0.82%) Subversion
3 3 (0.82%) Team Foundation Server
4 1 (0.27%) Git (software)
General
1 54 (14.84%) Telecoms
2 51 (14.01%) Finance
3 20 (5.49%) Marketing
4 16 (4.40%) Manufacturing
5 11 (3.02%) Billing
6 8 (2.20%) Electronics
7 5 (1.37%) Aerospace
7 5 (1.37%) Law
8 2 (0.55%) Back Office
8 2 (0.55%) Retail
9 1 (0.27%) Advertising
9 1 (0.27%) Banking
9 1 (0.27%) Korean Language
9 1 (0.27%) Legal
9 1 (0.27%) Pharmaceutical
9 1 (0.27%) Publishing
Job Titles
1 70 (19.23%) Analyst
2 44 (12.09%) Service Manager
3 36 (9.89%) Support Engineer
4 35 (9.62%) Consultant
5 32 (8.79%) IT Manager
6 30 (8.24%) 2nd Line Support
6 30 (8.24%) Service Analyst
6 30 (8.24%) Support Analyst
7 27 (7.42%) Linux Engineer
8 26 (7.14%) Cloud Engineer
8 26 (7.14%) IT Services Manager
9 21 (5.77%) Delivery Manager
10 20 (5.49%) Services Delivery Manager
11 19 (5.22%) Developer
11 19 (5.22%) Infrastructure Engineer
11 19 (5.22%) Junior
12 17 (4.67%) 2nd Line Engineer
12 17 (4.67%) 2nd Line Support Engineer
13 16 (4.40%) Linux Support
14 15 (4.12%) ServiceNow Consultant
Libraries, Frameworks & Software Standards
1 16 (4.40%) HTML
2 12 (3.30%) .NET
3 10 (2.75%) Middleware
4 9 (2.47%) CSS
4 9 (2.47%) Flash
5 8 (2.20%) LAMP
6 7 (1.92%) Web Services
7 5 (1.37%) SAP Fiori
7 5 (1.37%) SAPUI5
7 5 (1.37%) Software Packaging
8 4 (1.10%) ASP.NET
8 4 (1.10%) LAPP Stack
9 3 (0.82%) .NET Framework
9 3 (0.82%) Oracle GoldenGate
9 3 (0.82%) Oracle Streams
10 2 (0.55%) XML
11 1 (0.27%) RabbitMQ
11 1 (0.27%) REST
11 1 (0.27%) SOAP
11 1 (0.27%) XSL
Miscellaneous
1 41 (11.26%) Analytical Skills
2 38 (10.44%) Data Centre
3 23 (6.32%) CMDB
4 20 (5.49%) Management Information System
5 14 (3.85%) Computer Science
6 13 (3.57%) Blackberry
7 9 (2.47%) Statistics
8 4 (1.10%) Driving Licence
8 4 (1.10%) Enterprise Software
8 4 (1.10%) Mathematics
8 4 (1.10%) Private Cloud
8 4 (1.10%) Virtual Team
9 3 (0.82%) Mobile App
10 2 (0.55%) Fintech
10 2 (0.55%) Hybrid Cloud
10 2 (0.55%) NHS
10 2 (0.55%) PMI
10 2 (0.55%) Public Cloud
10 2 (0.55%) Smart Meter
11 1 (0.27%) Thin Client
Operating Systems
1 81 (22.25%) Windows
2 50 (13.74%) Linux
3 32 (8.79%) CentOS
4 24 (6.59%) Windows Server
5 15 (4.12%) Windows 7
6 14 (3.85%) Android
6 14 (3.85%) Red Hat Enterprise Linux
7 13 (3.57%) Windows 2000
7 13 (3.57%) Windows Mobile
7 13 (3.57%) Windows Server 2003
8 11 (3.02%) Unix
9 10 (2.75%) Windows Server 2008
10 9 (2.47%) Windows 8
10 9 (2.47%) Windows Server 2012
11 6 (1.65%) Windows 10
12 3 (0.82%) Mac OS X
12 3 (0.82%) Windows XP
13 2 (0.55%) AIX
13 2 (0.55%) HPUX
13 2 (0.55%) Solaris
Processes & Methodologies
1 210 (57.69%) Service Management
2 198 (54.40%) ITIL
3 60 (16.48%) Service Delivery
4 43 (11.81%) ITIL V3
5 35 (9.62%) Incident Management
6 34 (9.34%) Change Management
7 27 (7.42%) Agile Software Development
7 27 (7.42%) Project Management
8 26 (7.14%) CRM
9 25 (6.87%) Performance Management
10 22 (6.04%) Continuous Improvement
10 22 (6.04%) PRINCE2
11 21 (5.77%) Configuration Management
11 21 (5.77%) Information Security
11 21 (5.77%) Mentoring
12 20 (5.49%) Critical Success Factor
13 19 (5.22%) Line Management
14 17 (4.67%) SOA
14 17 (4.67%) Stakeholder Management
15 15 (4.12%) Service Desk Management
Programming Languages
1 46 (12.64%) SQL
2 36 (9.89%) Perl
3 35 (9.62%) Python
4 29 (7.97%) Java
5 22 (6.04%) C#
6 17 (4.67%) JavaScript
7 9 (2.47%) Bash Shell
8 8 (2.20%) C
8 8 (2.20%) Shell Script
9 7 (1.92%) C++
9 7 (1.92%) PL/SQL
9 7 (1.92%) PowerShell
10 4 (1.10%) PHP
11 3 (0.82%) Ruby
11 3 (0.82%) VB
11 3 (0.82%) VB.NET
12 2 (0.55%) Korn
Qualifications
1 35 (9.62%) Degree
2 24 (6.59%) MCP
3 20 (5.49%) Cisco Certification
4 19 (5.22%) Security Cleared
5 18 (4.95%) CCNA
6 16 (4.40%) SC Cleared
7 13 (3.57%) ITIL Certification
8 10 (2.75%) ISEB
9 9 (2.47%) Microsoft Certification
10 8 (2.20%) CISSP
11 7 (1.92%) PMI Certification
12 5 (1.37%) PMP
13 4 (1.10%) DV Cleared
13 4 (1.10%) RHCA
14 3 (0.82%) CISA
14 3 (0.82%) CISM
14 3 (0.82%) ITIL Foundation Certificate
14 3 (0.82%) MCITP
15 2 (0.55%) CITP
15 2 (0.55%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 74 (20.33%) SLA
2 25 (6.87%) QA
3 9 (2.47%) ISO/IEC 27001
4 7 (1.92%) COBIT
5 5 (1.37%) ISO/IEC 20000
6 4 (1.10%) ISO 9000
7 3 (0.82%) PCI DSS
8 2 (0.55%) ISO 9001
8 2 (0.55%) ISO/IEC 17799
8 2 (0.55%) ISO19770
8 2 (0.55%) ISO22301
9 1 (0.27%) Data Quality
9 1 (0.27%) GAMP
9 1 (0.27%) Sarbanes-Oxley
System Software
1 48 (13.19%) Active Directory
2 15 (4.12%) VMware Infrastructure
3 3 (0.82%) Oracle Clusterware
3 3 (0.82%) Oracle RAC
4 2 (0.55%) Hyper-V
4 2 (0.55%) vSphere
5 1 (0.27%) Snort
5 1 (0.27%) Terminal Services
5 1 (0.27%) Virtual Machines
5 1 (0.27%) VMware ESXi
5 1 (0.27%) XenDesktop
5 1 (0.27%) XenServer
Systems Management
1 19 (5.22%) SCCM
2 12 (3.30%) HP Quality Center
3 9 (2.47%) Puppet
4 4 (1.10%) Ansible
5 3 (0.82%) Data Guard
5 3 (0.82%) MOM
5 3 (0.82%) Nagios
5 3 (0.82%) Oracle Flashback
5 3 (0.82%) Oracle RMAN
5 3 (0.82%) Oracle Statspack
5 3 (0.82%) SCOM
5 3 (0.82%) Systems Management Server (SMS)
6 2 (0.55%) Red Hat Satellite
6 2 (0.55%) Red Hat Spacewalk
7 1 (0.27%) AirWatch
7 1 (0.27%) Microsoft Intune
7 1 (0.27%) Pingdom
7 1 (0.27%) QRadar
7 1 (0.27%) RSA Archer
7 1 (0.27%) vRealize
Vendors
1 82 (22.53%) Microsoft
2 57 (15.66%) Remedy
3 51 (14.01%) Oracle
4 49 (13.46%) ServiceNow
5 38 (10.44%) Red Hat
6 28 (7.69%) HP
7 26 (7.14%) BMC
8 25 (6.87%) VMware
9 19 (5.22%) SAP
10 17 (4.67%) Cisco
11 16 (4.40%) Dell
12 14 (3.85%) LANDesk
13 13 (3.57%) SolarWinds
14 11 (3.02%) MicroStrategy
14 11 (3.02%) NetSuite
14 11 (3.02%) Rackspace
15 9 (2.47%) Cadence
15 9 (2.47%) Citrix
15 9 (2.47%) IBM
16 8 (2.20%) Atlassian
South East
Arden Resourcing Limited
Salary: £40000.00 - £65000.00 per annum + Benefits & Bonus
Posted: 20 hours ago
Surrey
Edissero Ltd
Salary: excellent benefits
Posted: 20 hours ago
Guildford, Surrey
ITSM Team
Salary: £55k to £70k + benefits
Posted: 20 hours ago
Maidenhead, Berkshire
EXCELerate
Salary: Up to £65,000 per annum Pension, healthcare, bonus
Posted: 2 days ago
Oxfordshire
Sanderson
Salary: £55000 per annum + Benefits
Posted: 22 hours ago
Gosport, Hampshire
Experis Ltd
Salary: £45000 - £60000 per annum + Benefits + Bonus
Posted: 23 hours ago
Bracknell, Berkshire
Global Technology Solutions Ltd
Salary: £37000 - £40000 per annum + ben
Posted: 4 days ago
Slough, Berkshire
Ascent People Ltd
Salary: £45000 - £55000 per annum + Bens
Posted: 4 days ago
Slough, Berkshire
Harvey Nash plc
Salary: Competitive
Posted: 3 days ago
Farnborough
Edenhouse Solutions Ltd
Salary: £0.00 per annum
Posted: 5 days ago
Guildford
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £60000.00 per annum + bonus
Posted: 24 days ago
Surrey
Annapurna HR
Salary: £30000 per annum
Posted: 18 days ago
Ringwood
Recruitment Genius Ltd
Salary: £27000 - £35000 per annum
Posted: 8 days ago
Staines, Middlesex
Centrica
Salary: £0 - £90,000 per year
Posted: 2 days ago
Woking
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 15 days ago
Abingdon, Oxfordshire
Corriculo
Salary: up to £65,000 + £10k Bonus & Stock Options
Posted: 19 days ago