The table below looks at the statistics for ITSM skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 234 252 280
Rank change year-on-year
+18 +28
Permanent jobs citing ITSM 228 225 168
As % of all permanent IT jobs located in the South East 1.07% 0.98% 0.76%
As % of the Processes & Methodologies category 1.30% 1.22% 0.99%
Number of salaries quoted 175 178 142
Average salary £42,500 £44,000 £45,000
Average salary % change year-on-year
-3.40% -2.22%
90% offered a salary of more than £26,100 £22,500 £26,000
10% offered a salary of more than £60,000 £75,000 £67,000
UK excluding London average salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17569 18419 16955
As % of all permanent IT jobs located in the South East 82.77% 80.19% 76.29%
Number of salaries quoted 14075 14646 13887
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £67,000 £65,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITSM
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the South East region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South East region.

ITSM Salary Trend in the South East

ITSM
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing ITSM across the South East region over the 3 months to 3 July 2015.

ITSM Salary Histogram in the South East

ITSM
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the South East region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +19 83 £37,500 -6.25% 8
Berkshire -4 64 £44,250 -6.84% 8
West Sussex +3 33 £42,500 -34.61% 2
Hampshire 0 21 £56,750 +89.16% 1
Oxfordshire +17 16 £48,750 +5.18%
Buckinghamshire -11 11 £31,500 -47.50% 3
Kent +5 5 £52,000 -5.45% 1
Middlesex +11 2 - -
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 3 July 2015, IT jobs across the South East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 317 (75.66%) ITIL
2 297 (70.88%) Service Management
3 90 (21.48%) Microsoft
3 90 (21.48%) Degree
4 85 (20.29%) Incident Management
5 78 (18.62%) Service Delivery
6 75 (17.90%) Project Management
7 73 (17.42%) Windows
8 63 (15.04%) VMware
9 61 (14.56%) Problem Management
10 56 (13.37%) SLA
11 55 (13.13%) SQL
11 55 (13.13%) Security Cleared
12 53 (12.65%) Cisco
13 52 (12.41%) Linux
13 52 (12.41%) Management Information System
14 50 (11.93%) Change Management
15 47 (11.22%) SQL Server
15 47 (11.22%) PRINCE2
15 47 (11.22%) ITIL Certification
16 45 (10.74%) Citrix
16 45 (10.74%) Finance
17 43 (10.26%) HTML
18 41 (9.79%) Agile Software Development
19 40 (9.55%) Oracle
19 40 (9.55%) Active Directory
20 39 (9.31%) VMware Infrastructure
21 37 (8.83%) JavaScript
22 36 (8.59%) MS Excel
23 35 (8.35%) ServiceNow

ITSM
Top Related IT Skills in the South East by Category

For the 6 months to 3 July 2015, IT jobs across the South East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 20 (4.77%) Lync
2 15 (3.58%) SharePoint
3 12 (2.86%) IBM Notes
4 5 (1.19%) IIS
5 4 (0.95%) Exchange Server 2010
5 4 (0.95%) MS Exchange
6 2 (0.48%) Tomcat
6 2 (0.48%) WebSphere
7 1 (0.24%) Exchange Server 2007
7 1 (0.24%) Blackberry Enterprise Server
7 1 (0.24%) CMS
7 1 (0.24%) Exchange Server 2003
Applications
1 36 (8.59%) MS Excel
2 31 (7.40%) MS Office
3 7 (1.67%) MS PowerPoint
4 3 (0.72%) MS Project
4 3 (0.72%) MS Visio
Business Applications
1 22 (5.25%) Remedy ITSM
2 8 (1.91%) assyst
3 6 (1.43%) SAP CRM
4 4 (0.95%) Agresso
5 3 (0.72%) Movex
5 3 (0.72%) Remedy AR System
5 3 (0.72%) SAP PM
5 3 (0.72%) Infor M3
6 2 (0.48%) SAP IS-U
6 2 (0.48%) Dynamics CRM
7 1 (0.24%) Maximo
Cloud Services
1 20 (4.77%) SaaS
2 13 (3.10%) Amazon AWS
3 10 (2.39%) Office 365
3 10 (2.39%) Microsoft Azure
4 6 (1.43%) PaaS
4 6 (1.43%) Google Cloud Platform
5 1 (0.24%) Azure Active Directory
5 1 (0.24%) Cloud Computing
Communications & Networking
1 32 (7.64%) TCP/IP
2 30 (7.16%) Firewall
3 21 (5.01%) WAN
4 19 (4.53%) LAN
5 18 (4.30%) BGP
5 18 (4.30%) MPLS
6 17 (4.06%) VPN
7 16 (3.82%) EIGRP
8 14 (3.34%) OSPF
8 14 (3.34%) Cisco ASA
9 12 (2.86%) Ethernet
10 11 (2.63%) DMZ
11 9 (2.15%) DNS
12 7 (1.67%) DHCP
13 6 (1.43%) VoIP
13 6 (1.43%) Internet
13 6 (1.43%) Multicast
14 5 (1.19%) Cisco Nexus
14 5 (1.19%) SAN
14 5 (1.19%) LDAP
Database & Business Intelligence
1 47 (11.22%) SQL Server
2 22 (5.25%) MySQL
3 10 (2.39%) Relational Database
4 8 (1.91%) Big Data
4 8 (1.91%) MS Access
4 8 (1.91%) SQL Anywhere
4 8 (1.91%) Sybase ASA
5 5 (1.19%) SQL Server Reporting Services
6 2 (0.48%) Data Mining
6 2 (0.48%) MongoDB
6 2 (0.48%) Apache Cassandra
7 1 (0.24%) SQL Server 2012
7 1 (0.24%) SQL Server 2008
7 1 (0.24%) SQL Server 2005
Development Applications
1 6 (1.43%) Team Foundation Server
2 4 (0.95%) Visual Studio
3 1 (0.24%) Subversion
3 1 (0.24%) WinDbg
General
1 45 (10.74%) Finance
2 24 (5.73%) German Language
3 16 (3.82%) Telecoms
4 14 (3.34%) French Language
5 12 (2.86%) Manufacturing
5 12 (2.86%) Law
6 10 (2.39%) Billing
7 9 (2.15%) Electronics
8 6 (1.43%) Pharmaceutical
9 5 (1.19%) Marketing
9 5 (1.19%) Italian Language
9 5 (1.19%) Portuguese Language
9 5 (1.19%) Spanish Language
10 4 (0.95%) Banking
11 3 (0.72%) Military
12 2 (0.48%) Back Office
12 2 (0.48%) Aerospace
13 1 (0.24%) Legal
13 1 (0.24%) Front Office
13 1 (0.24%) Retail
Job Titles
1 79 (18.85%) Analyst
2 36 (8.59%) Support Analyst
3 35 (8.35%) Architect
4 32 (7.64%) Service Manager
5 30 (7.16%) Delivery Manager
6 27 (6.44%) Developer
7 23 (5.49%) Services Delivery Manager
8 21 (5.01%) Service Analyst
9 20 (4.77%) Infrastructure Analyst
9 20 (4.77%) Consultant
9 20 (4.77%) Problem Manager
10 19 (4.53%) ITIL Manager
11 18 (4.30%) Administrator
12 17 (4.06%) Service Desk Analyst
12 17 (4.06%) Systems Administrator
12 17 (4.06%) Solutions Architect
13 16 (3.82%) Infrastructure Support Analyst
13 16 (3.82%) Process Manager
14 15 (3.58%) Applications Support
15 14 (3.34%) Applications Developer
Libraries, Frameworks & Software Standards
1 43 (10.26%) HTML
2 32 (7.64%) CSS
3 26 (6.21%) XML
4 24 (5.73%) .NET
5 22 (5.25%) Web Services
6 11 (2.63%) ASP.NET
7 10 (2.39%) ASP.NET MVC
7 10 (2.39%) ASP.NET MVC 3
8 8 (1.91%) CGI
9 7 (1.67%) Middleware
9 7 (1.67%) SAP Basis
10 6 (1.43%) jQuery
10 6 (1.43%) .NET Framework
11 5 (1.19%) JSON
11 5 (1.19%) SAP XI
11 5 (1.19%) Ajax
12 4 (0.95%) RESTful
12 4 (0.95%) WinForms
13 3 (0.72%) EDIFACT
13 3 (0.72%) XHTML
Miscellaneous
1 52 (12.41%) Management Information System
2 35 (8.35%) Analytical Skills
3 33 (7.88%) Computer Science
4 23 (5.49%) Replication
5 16 (3.82%) Life Science
5 16 (3.82%) Data Centre
6 12 (2.86%) CMDB
7 9 (2.15%) Video Conferencing
8 8 (1.91%) Semantic Web
8 8 (1.91%) PMI
8 8 (1.91%) GIS
9 7 (1.67%) Mobile App
10 6 (1.43%) User Experience
10 6 (1.43%) Visualisation
11 4 (0.95%) NHS
11 4 (0.95%) Mathematics
11 4 (0.95%) FlexPod
11 4 (0.95%) N-Tier
12 2 (0.48%) Enterprise Storage
12 2 (0.48%) Mobile Computing
Operating Systems
1 73 (17.42%) Windows
2 52 (12.41%) Linux
3 19 (4.53%) UNIX
4 11 (2.63%) Windows Server 2012
4 11 (2.63%) Red Hat Enterprise Linux
4 11 (2.63%) Windows Server 2003
5 9 (2.15%) AIX
5 9 (2.15%) Solaris
5 9 (2.15%) Windows Server 2008
6 6 (1.43%) Windows 7
6 6 (1.43%) SUSE
7 5 (1.19%) Android
7 5 (1.19%) Windows XP
7 5 (1.19%) Apple iOS
8 4 (0.95%) Windows 8
9 3 (0.72%) Windows 2000
10 2 (0.48%) Data ONTAP
11 1 (0.24%) zOS
Processes & Methodologies
1 317 (75.66%) ITIL
2 297 (70.88%) Service Management
3 85 (20.29%) Incident Management
4 78 (18.62%) Service Delivery
5 75 (17.90%) Project Management
6 61 (14.56%) Problem Management
7 50 (11.93%) Change Management
8 47 (11.22%) PRINCE2
9 41 (9.79%) Agile Software Development
10 32 (7.64%) Root Cause Analysis
11 27 (6.44%) Continuous Improvement
11 27 (6.44%) Disaster Recovery
12 25 (5.97%) Risk Management
12 25 (5.97%) Business Development
13 24 (5.73%) Configuration Management
14 23 (5.49%) Workflow
14 23 (5.49%) Migration
15 18 (4.30%) CRM
15 18 (4.30%) Information Security
15 18 (4.30%) Asset Management
Programming Languages
1 55 (13.13%) SQL
2 37 (8.83%) JavaScript
3 26 (6.21%) C#
4 18 (4.30%) Java
5 13 (3.10%) C++
6 9 (2.15%) T-SQL
7 5 (1.19%) Perl
8 4 (0.95%) C
9 3 (0.72%) PHP
10 2 (0.48%) R
10 2 (0.48%) Delphi
10 2 (0.48%) VB.NET
10 2 (0.48%) Python
11 1 (0.24%) Shell Script
Qualifications
1 90 (21.48%) Degree
2 55 (13.13%) Security Cleared
3 47 (11.22%) ITIL Certification
4 32 (7.64%) SC Cleared
5 20 (4.77%) DV Cleared
6 18 (4.30%) CISSP
7 14 (3.34%) Cisco Certification
8 13 (3.10%) ISEB
9 12 (2.86%) CISM
10 10 (2.39%) ITIL Foundation Certificate
10 10 (2.39%) PMI Certification
11 9 (2.15%) CCNA
11 9 (2.15%) MCP
12 8 (1.91%) CNE
12 8 (1.91%) Novell Certification
13 7 (1.67%) Microsoft Certification
13 7 (1.67%) CCNP
14 4 (0.95%) CCIE
14 4 (0.95%) MCSE
14 4 (0.95%) CISA
Quality Assurance & Compliance
1 56 (13.37%) SLA
2 15 (3.58%) ISO/IEC 27001
3 11 (2.63%) QA
4 8 (1.91%) Sarbanes-Oxley
5 7 (1.67%) COBIT
6 6 (1.43%) PCI DSS
7 1 (0.24%) ISO/IEC 20000
7 1 (0.24%) ISO 14001
7 1 (0.24%) GAMP
7 1 (0.24%) ISO 9001
System Software
1 40 (9.55%) Active Directory
2 39 (9.31%) VMware Infrastructure
3 11 (2.63%) XenApp
3 11 (2.63%) XenDesktop
3 11 (2.63%) Terminal Services
4 1 (0.24%) VMware ESX
4 1 (0.24%) VMware Workstation
4 1 (0.24%) Microsoft App-V
4 1 (0.24%) BlackBerry Internet Service
4 1 (0.24%) VMware Server
4 1 (0.24%) NFS
Systems Management
1 22 (5.25%) SCOM
2 14 (3.34%) SCCM
3 7 (1.67%) Puppet
4 4 (0.95%) Cisco CUCM
4 4 (0.95%) Netcool
5 3 (0.72%) CA Single Sign-On
5 3 (0.72%) DameWare
5 3 (0.72%) HP UCMDB
6 2 (0.48%) Opscode Chef
6 2 (0.48%) Icinga
6 2 (0.48%) Cacti
6 2 (0.48%) Nagios
7 1 (0.24%) Norton AntiVirus
7 1 (0.24%) NetBackup
7 1 (0.24%) Backup Exec
7 1 (0.24%) Oracle RMAN
7 1 (0.24%) WSUS
7 1 (0.24%) Ionix
7 1 (0.24%) Unicenter
7 1 (0.24%) EdgeSight
Vendors
1 90 (21.48%) Microsoft
2 63 (15.04%) VMware
3 53 (12.65%) Cisco
4 45 (10.74%) Citrix
5 40 (9.55%) Oracle
6 35 (8.35%) ServiceNow
7 29 (6.92%) FrontRange
7 29 (6.92%) Dell
8 25 (5.97%) NetApp
9 23 (5.49%) HP
10 22 (5.25%) Remedy
10 22 (5.25%) LANDesk
11 12 (2.86%) Aerohive Networks
11 12 (2.86%) F5
11 12 (2.86%) Salesforce.com
11 12 (2.86%) Avaya
11 12 (2.86%) Lotus
12 11 (2.63%) Red Hat
12 11 (2.63%) Google
13 10 (2.39%) BMC
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £28000 - £35000 per annum + commission plus benefits
Posted: 10 hours ago
Bracknell, Berkshire
NES IT
Salary: pension etc
Posted: 12 hours ago
Staines, Middlesex
Think IT Recruitment
Salary: £70000.00 - £75000.00 per annum + Benefits and a 15% bonus
Posted: 16 hours ago
Ashford, Kent
ARC IT Recruitment Ltd
Salary: £52000 Per Annum Plus Bonus and Benefits
Posted: Yesterday
Leatherhead, Surrey
Hudson IT
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
South East
Cambridge Assessment
Salary: £60,600 - £70,300
Posted: Yesterday
Basingstoke, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £24000.00 per annum + benefits
Posted: 2 days ago
Surrey
Interquest - IQ Tech
Salary: £60000 per annum + Benefits & Bonus
Posted: 2 days ago
Berkshire
Interquest - IQ Tech
Salary: £45000 - £65000 per annum
Posted: 2 days ago
Woking, Surrey
Global Technology Solutions Ltd
Salary: £30000 - £40000 per annum + ben
Posted: 3 days ago
Surrey
set2recruit
Salary: + bonus and benefits
Posted: 3 days ago
Milton Keynes, Buckinghamshire
TD Group
Salary: From £50,000 to £60,000 per annum depending on experience (+ benefits)
Posted: 3 days ago
Guildford, Surrey
set2recruit
Salary: Up to £32,000 per annum + bonus + benefits
Posted: 3 days ago
Horsham, West Sussex
Next Move IT
Salary: £17000 - £21000 per annum + Benefits
Posted: 4 days ago
Berkshire
Nigel Frank International Limited - Newcastle
Salary: £60000 - £70000 per annum
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Crimson Ltd
Salary: £30000 - £35000 per annum + car, fuel card plus benefits
Posted: 6 days ago
Reading, Berkshire
CGI
Salary: £65000 - £85000 per annum + benefits
Posted: 8 days ago
Berkshire
TRG
Salary: 50000-60000 Per Annum Benefits
Posted: 13 days ago
West Sussex
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum
Posted: 23 days ago
Reading
Incite Insight
Salary: £60,000 - £80,000 per year
Posted: 25 days ago