The table below looks at the statistics for ITSM skills in IT jobs advertised for the South East region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 227 275 286
Rank change year-on-year
+48 +11
Permanent jobs citing ITSM 227 211 183
As % of all permanent IT jobs located in the South East 1.30% 1.00% 0.84%
As % of the Processes & Methodologies category 1.51% 1.17% 1.00%
Number of salaries quoted 170 182 140
Median salary £43,750 £42,000 £36,900
Median salary % change year-on-year
+4.16% +13.82%
90% offered a salary of more than £25,550 £25,000 £22,400
10% offered a salary of more than £79,750 £65,000 £60,000
UK excluding London median salary £44,000 £42,000 £37,500
% change year-on-year
+4.76% +12.00%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
15075 17979 18269
As % of all permanent IT jobs located in the South East 86.06% 85.43% 83.53%
Number of salaries quoted 12496 14949 14096
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £70,000 £67,500 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South East region.

ITSM Salary Trend in the South East

ITSM
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing ITSM across the South East region over the 3 months to 30 September 2016.

ITSM Salary Histogram in the South East

ITSM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the South East region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +63 103 £32,500 -13.33% 11
Berkshire +7 56 £55,000 +29.41% 1
Hampshire +14 30 £50,750 -7.72% 2
Buckinghamshire +13 15 £45,000 -18.18%
Oxfordshire +6 11 £60,000 -7.69% 2
West Sussex +17 6 £50,000 +11.11%
Middlesex - 2 - -
Kent +1 1 £77,500 +226.31%
Thames Valley - 1 £80,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 30 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for ITSM.

1 217 (58.49%) ITIL
1 217 (58.49%) Service Management
2 82 (22.10%) Windows
3 72 (19.41%) SLA
4 67 (18.06%) Microsoft
5 64 (17.25%) Service Delivery
6 59 (15.90%) Finance
7 53 (14.29%) Oracle
8 52 (14.02%) SQL
8 52 (14.02%) MS Excel
8 52 (14.02%) ServiceNow
9 51 (13.75%) Active Directory
10 48 (12.94%) Linux
11 46 (12.40%) Remedy
11 46 (12.40%) Remedy ITSM
12 40 (10.78%) MS Office
13 39 (10.51%) Analytical Skills
14 38 (10.24%) Office 365
15 37 (9.97%) CRM
16 36 (9.70%) Incident Management
17 35 (9.43%) Telecoms
18 34 (9.16%) MCP
18 34 (9.16%) Java
18 34 (9.16%) HP
19 33 (8.89%) Python
19 33 (8.89%) MS Exchange
19 33 (8.89%) Degree
19 33 (8.89%) SaaS
19 33 (8.89%) ITIL V3
20 32 (8.63%) Perl

ITSM
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (8.89%) MS Exchange
2 20 (5.39%) Exchange Server 2010
3 15 (4.04%) SharePoint
4 12 (3.23%) Apache
4 12 (3.23%) Tomcat
5 4 (1.08%) Oracle Service Bus
5 4 (1.08%) Oracle SOA Suite
6 3 (0.81%) IIS
6 3 (0.81%) nginx
6 3 (0.81%) OpenStack
6 3 (0.81%) SharePoint 2010
6 3 (0.81%) Skype for Business
7 2 (0.54%) Adobe Experience Manager
7 2 (0.54%) Blackberry Enterprise Server
7 2 (0.54%) Confluence
7 2 (0.54%) IBM Notes
7 2 (0.54%) JBoss
7 2 (0.54%) LiveCycle
7 2 (0.54%) WordPress
8 1 (0.27%) Exchange Server 2013
Applications
1 52 (14.02%) MS Excel
2 40 (10.78%) MS Office
3 14 (3.77%) MS PowerPoint
4 11 (2.96%) MS Visio
5 6 (1.62%) MS Project
6 1 (0.27%) InfoPath
Business Applications
1 46 (12.40%) Remedy ITSM
2 17 (4.58%) SAP Oil and Gas
3 5 (1.35%) Dynamics CRM
3 5 (1.35%) Oracle Applications
4 1 (0.27%) Dynamics AX
4 1 (0.27%) SAP ERP
4 1 (0.27%) SAP FI
4 1 (0.27%) SAP FSCM
4 1 (0.27%) SAP SD
Cloud Services
1 38 (10.24%) Office 365
2 33 (8.89%) SaaS
3 11 (2.96%) Microsoft Azure
4 9 (2.43%) Amazon AWS
5 5 (1.35%) IaaS
5 5 (1.35%) PaaS
6 4 (1.08%) Cloud Computing
7 1 (0.27%) OneDrive
Communications & Networking
1 14 (3.77%) LAN
2 12 (3.23%) DNS
2 12 (3.23%) Internet
2 12 (3.23%) WAN
3 11 (2.96%) VPN
4 8 (2.16%) Broadband
4 8 (2.16%) Firewall
5 7 (1.89%) PPP
5 7 (1.89%) SMS
6 5 (1.35%) Wireless
7 4 (1.08%) ATM
7 4 (1.08%) SAN
7 4 (1.08%) VoIP
7 4 (1.08%) Wi-Fi
7 4 (1.08%) WLAN
8 3 (0.81%) Ethernet
8 3 (0.81%) IPsec
8 3 (0.81%) MPLS
8 3 (0.81%) OSPF
8 3 (0.81%) SNMP
Database & Business Intelligence
1 24 (6.47%) SQL Server
2 17 (4.58%) Oracle Database
3 15 (4.04%) Relational Database
4 13 (3.50%) BusinessObjects
5 12 (3.23%) SAP HANA
6 11 (2.96%) QlikView
7 9 (2.43%) MySQL
7 9 (2.43%) PostgreSQL
8 8 (2.16%) MongoDB
8 8 (2.16%) Oracle Reports
9 5 (1.35%) Oracle Database 12c
10 4 (1.08%) RDBMS
11 3 (0.81%) SQL Server Reporting Services
12 2 (0.54%) Oracle Database 10g
12 2 (0.54%) Oracle Database 11g
12 2 (0.54%) Oracle9i Database
13 1 (0.27%) Crystal Reports
13 1 (0.27%) Data Warehouse
13 1 (0.27%) GIS
13 1 (0.27%) SAP BW
Development Applications
1 10 (2.70%) JIRA
2 7 (1.89%) Visual Studio
3 3 (0.81%) Ant
3 3 (0.81%) eggPlant
3 3 (0.81%) Rational DOORS
3 3 (0.81%) Robot Framework
4 1 (0.27%) ClearCase
4 1 (0.27%) Git (software)
4 1 (0.27%) Subversion
4 1 (0.27%) Team Foundation Server
General
1 59 (15.90%) Finance
2 35 (9.43%) Telecoms
3 17 (4.58%) Billing
3 17 (4.58%) Manufacturing
3 17 (4.58%) Marketing
4 7 (1.89%) Publishing
4 7 (1.89%) Retail
5 6 (1.62%) Electronics
6 5 (1.35%) Law
7 3 (0.81%) Aerospace
8 2 (0.54%) Back Office
9 1 (0.27%) Advertising
9 1 (0.27%) Banking
9 1 (0.27%) Legal
9 1 (0.27%) Local Government
9 1 (0.27%) Pharmaceutical
Job Titles
1 87 (23.45%) Analyst
2 46 (12.40%) Service Manager
3 39 (10.51%) Support Analyst
4 35 (9.43%) Support Engineer
5 34 (9.16%) 2nd Line Support
6 31 (8.36%) Consultant
6 31 (8.36%) Delivery Manager
7 30 (8.09%) Service Analyst
8 29 (7.82%) Services Delivery Manager
9 28 (7.55%) IT Manager
10 25 (6.74%) Developer
11 23 (6.20%) IT Services Manager
12 21 (5.66%) Linux Engineer
13 20 (5.39%) 2nd Line Engineer
13 20 (5.39%) 2nd Line Support Engineer
13 20 (5.39%) Cloud Engineer
13 20 (5.39%) Service Desk Analyst
14 19 (5.12%) IT Support
15 15 (4.04%) Technical Manager
16 14 (3.77%) Applications Support
Libraries, Frameworks & Software Standards
1 21 (5.66%) HTML
2 20 (5.39%) Middleware
3 19 (5.12%) .NET
4 11 (2.96%) SAP Fiori
4 11 (2.96%) SAPUI5
5 8 (2.16%) CSS
5 8 (2.16%) LAMP
5 8 (2.16%) Web Services
6 6 (1.62%) Flash
7 5 (1.35%) .NET Framework
8 4 (1.08%) ASP.NET
8 4 (1.08%) LAPP Stack
9 3 (0.81%) Software Packaging
9 3 (0.81%) XML
10 2 (0.54%) Oracle GoldenGate
10 2 (0.54%) Oracle Streams
10 2 (0.54%) XSLT
11 1 (0.27%) ASP.NET Web Forms
11 1 (0.27%) RabbitMQ
11 1 (0.27%) REST
Miscellaneous
1 39 (10.51%) Analytical Skills
2 26 (7.01%) Data Centre
3 21 (5.66%) Blackberry
4 19 (5.12%) Management Information System
5 15 (4.04%) CMDB
6 14 (3.77%) Computer Science
7 6 (1.62%) Statistics
7 6 (1.62%) Virtual Team
8 5 (1.35%) Enterprise Software
8 5 (1.35%) Mathematics
8 5 (1.35%) Private Cloud
9 4 (1.08%) Driving Licence
9 4 (1.08%) NHS
10 3 (0.81%) Hybrid Cloud
11 2 (0.54%) Blog
11 2 (0.54%) Data Structures
11 2 (0.54%) Public Cloud
11 2 (0.54%) User Experience
12 1 (0.27%) Physics
12 1 (0.27%) Wiki
Operating Systems
1 82 (22.10%) Windows
2 48 (12.94%) Linux
3 26 (7.01%) CentOS
4 22 (5.93%) Windows Server
5 20 (5.39%) Android
6 19 (5.12%) Windows 2000
6 19 (5.12%) Windows Mobile
6 19 (5.12%) Windows Server 2003
7 18 (4.85%) Windows 7
8 14 (3.77%) Red Hat Enterprise Linux
9 11 (2.96%) Windows 8
10 10 (2.70%) Unix
11 7 (1.89%) Windows Server 2008
12 5 (1.35%) Windows 10
12 5 (1.35%) Windows XP
13 4 (1.08%) Windows Server 2012
14 3 (0.81%) Mac OS X
15 2 (0.54%) Apple iOS
16 1 (0.27%) Mac OS
Processes & Methodologies
1 217 (58.49%) ITIL
1 217 (58.49%) Service Management
2 64 (17.25%) Service Delivery
3 37 (9.97%) CRM
4 36 (9.70%) Incident Management
5 33 (8.89%) ITIL V3
6 28 (7.55%) Performance Management
7 27 (7.28%) Change Management
8 23 (6.20%) Agile Software Development
9 22 (5.93%) Configuration Management
9 22 (5.93%) Continuous Improvement
10 21 (5.66%) Coaching
11 19 (5.12%) Line Management
11 19 (5.12%) Project Management
12 18 (4.85%) Information Security
12 18 (4.85%) Mentoring
13 17 (4.58%) Problem Management
13 17 (4.58%) Stakeholder Management
14 16 (4.31%) Software Engineering
14 16 (4.31%) Unit Testing
Programming Languages
1 52 (14.02%) SQL
2 34 (9.16%) Java
3 33 (8.89%) Python
4 32 (8.63%) Perl
5 26 (7.01%) C#
6 14 (3.77%) JavaScript
7 10 (2.70%) PowerShell
8 9 (2.43%) VB
9 8 (2.16%) C
10 7 (1.89%) Bash Shell
10 7 (1.89%) C++
10 7 (1.89%) Ruby
11 6 (1.62%) PL/SQL
12 5 (1.35%) Shell Script
13 4 (1.08%) PHP
13 4 (1.08%) VB.NET
Qualifications
1 34 (9.16%) MCP
2 33 (8.89%) Degree
3 28 (7.55%) ITIL Certification
4 27 (7.28%) Security Cleared
5 26 (7.01%) Cisco Certification
6 24 (6.47%) CCNA
7 15 (4.04%) SC Cleared
8 8 (2.16%) ISEB
9 7 (1.89%) Microsoft Certification
9 7 (1.89%) PMI Certification
9 7 (1.89%) PMP
10 6 (1.62%) BC Cleared
11 5 (1.35%) CISSP
12 4 (1.08%) RHCA
13 3 (0.81%) CISA
13 3 (0.81%) CISM
13 3 (0.81%) ITIL Foundation Certificate
14 2 (0.54%) A+ Certification
14 2 (0.54%) ISTQB Foundation Certification
14 2 (0.54%) PRINCE2 Certification
Quality Assurance & Compliance
1 72 (19.41%) SLA
2 24 (6.47%) QA
3 8 (2.16%) COBIT
3 8 (2.16%) ISO/IEC 27001
4 4 (1.08%) ISO 9000
4 4 (1.08%) ISO/IEC 17799
5 2 (0.54%) ISO 9001
5 2 (0.54%) ISO/IEC 20000
5 2 (0.54%) ISO22301
5 2 (0.54%) PCI DSS
6 1 (0.27%) GAMP
6 1 (0.27%) ISO19770
6 1 (0.27%) Sarbanes-Oxley
System Software
1 51 (13.75%) Active Directory
2 14 (3.77%) VMware Infrastructure
3 5 (1.35%) vSphere
4 2 (0.54%) BlackBerry Internet Service
4 2 (0.54%) Hyper-V
4 2 (0.54%) Oracle Clusterware
4 2 (0.54%) Oracle RAC
5 1 (0.27%) BitLocker
5 1 (0.27%) Snort
5 1 (0.27%) Virtual Machines
5 1 (0.27%) VMware ESXi
Systems Management
1 25 (6.74%) SCCM
2 15 (4.04%) HP Quality Center
3 7 (1.89%) Puppet
4 3 (0.81%) MOM
4 3 (0.81%) Nagios
4 3 (0.81%) SCOM
4 3 (0.81%) Systems Management Server (SMS)
5 2 (0.54%) Ansible
5 2 (0.54%) Data Guard
5 2 (0.54%) Oracle Flashback
5 2 (0.54%) Oracle RMAN
5 2 (0.54%) Oracle Statspack
5 2 (0.54%) Red Hat Spacewalk
6 1 (0.27%) AirWatch
6 1 (0.27%) BMC PATROL
6 1 (0.27%) Microsoft Intune
6 1 (0.27%) Pingdom
6 1 (0.27%) QRadar
6 1 (0.27%) RSA Archer
Vendors
1 67 (18.06%) Microsoft
2 53 (14.29%) Oracle
3 52 (14.02%) ServiceNow
4 46 (12.40%) Remedy
5 34 (9.16%) HP
6 30 (8.09%) Red Hat
7 29 (7.82%) SAP
8 25 (6.74%) VMware
9 21 (5.66%) Dell
10 16 (4.31%) BMC
11 13 (3.50%) SolarWinds
12 12 (3.23%) Cisco
13 11 (2.96%) MicroStrategy
13 11 (2.96%) NetSuite
14 7 (1.89%) Citrix
14 7 (1.89%) IBM
14 7 (1.89%) Salesforce.com
15 6 (1.62%) Cadence
15 6 (1.62%) Sage
15 6 (1.62%) Salesforce Marketing Cloud
Woking, Surrey
Clearwater People Solutions
Salary: £50000 Per Annum benefits
Posted: 2 days ago
South East
Office Local Ltd
Salary: From £40,000 to £45,000 per annum +Bonus +Benefits
Posted: 3 days ago
Oxford, Oxfordshire
Cognizant
Posted: 2 days ago
Egham, Surrey
Parham Consulting
Salary: Up to £65,000 per annum plus 15% bonus, shares and good benefits
Posted: Yesterday
Staines, Middlesex
Quadratek People Limited
Salary: Unspecified Excellent salary , variable , benefits
Posted: 2 days ago
Surrey
Annapurna HR
Salary: £30000 per annum
Posted: 10 days ago
Guildford
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £60000.00 per annum + bonus
Posted: 20 days ago
Fareham, Hampshire
Leidos
Posted: 15 days ago
Abingdon
Sophos
Salary: Highly Competitive + Bonus & Benefits
Posted: 10 days ago
Woking
Interquest - IQ Tech
Salary: £40000 per annum + Benefits
Posted: 15 days ago
Woking
greywood
Salary: £20000 - £28000 per annum + bens
Posted: 16 days ago
Guildford
Client Server
Salary: £55,000 to £60,000 + benefits
Posted: 16 days ago
Weybridge, Surrey
Synergize Consulting
Salary: Up to £57,000 per annum plus benefits, bonus
Posted: 6 days ago
Hampshire
Venturi
Salary: £0.00 per annum
Posted: 23 days ago
Leatherhead
Recruitment Genius Ltd
Salary: £45000 - £50000 per annum
Posted: 10 days ago
Newbury
People Source Consulting
Salary: £35000 - £40000 per annum + 20% Shift bonus + Benefits
Posted: 22 days ago
Woking
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 20 days ago