The table below looks at the statistics for ITSM skills in IT jobs advertised for the South East region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 23 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 298 266 261
Rank change year-on-year
-32 -5
Permanent jobs citing ITSM 154 214 215
As % of all permanent IT jobs located in the South East 0.84% 1.02% 0.95%
As % of the Processes & Methodologies category 0.97% 1.20% 1.14%
Number of salaries quoted 106 173 176
Median salary £47,500 £42,500 £41,750
Median salary % change year-on-year
+11.76% +1.79%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £70,000 £60,000 £72,500
UK excluding London median salary £42,500 £42,500 £43,750
% change year-on-year
- -2.85%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
15861 17893 18819
As % of all permanent IT jobs located in the South East 86.03% 85.39% 83.48%
Number of salaries quoted 13346 14445 14827
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South East region.

ITSM Salary Trend in the South East

ITSM
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing ITSM across the South East region over the 3 months to 23 July 2016.

ITSM Salary Histogram in the South East

ITSM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the South East region over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +12 67 £48,750 +30.00% 5
Berkshire -11 41 £34,000 -20.00% 5
Buckinghamshire +29 13 £47,500 +46.15% 2
Hampshire -9 10 £32,500 +3.17% 2
Oxfordshire -18 7 £65,000 +33.33% 3
West Sussex -26 6 £41,250 -2.94% 1
Kent +17 5 £36,500 -29.80%
East Sussex - 2 £51,595 -
Middlesex +11 1 - -
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 23 July 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for ITSM.

1 197 (52.82%) Service Management
2 196 (52.55%) ITIL
3 87 (23.32%) Microsoft
4 81 (21.72%) Remedy
4 81 (21.72%) Remedy ITSM
5 80 (21.45%) Telecoms
6 77 (20.64%) SLA
7 69 (18.50%) Windows
8 67 (17.96%) Service Delivery
9 62 (16.62%) Linux
10 61 (16.35%) MS Excel
11 57 (15.28%) Data Centre
12 55 (14.75%) ServiceNow
12 55 (14.75%) Finance
13 50 (13.40%) Oracle
14 49 (13.14%) ITIL V3
14 49 (13.14%) Analytical Skills
15 48 (12.87%) BMC
16 44 (11.80%) QA
17 42 (11.26%) Red Hat
18 40 (10.72%) SQL
19 37 (9.92%) Perl
19 37 (9.92%) Active Directory
20 36 (9.65%) Project Management
20 36 (9.65%) SaaS
21 35 (9.38%) Change Management
21 35 (9.38%) IPv4
22 34 (9.12%) Python
22 34 (9.12%) CentOS
23 33 (8.85%) Degree

ITSM
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (5.63%) MS Exchange
2 20 (5.36%) SharePoint
3 13 (3.49%) Apache
3 13 (3.49%) Tomcat
4 10 (2.68%) Exchange Server 2010
5 7 (1.88%) Confluence
6 4 (1.07%) WordPress
7 3 (0.80%) JBoss
7 3 (0.80%) OpenStack
8 2 (0.54%) IIS
8 2 (0.54%) nginx
9 1 (0.27%) Skype for Business
Applications
1 61 (16.35%) MS Excel
2 33 (8.85%) MS Office
3 12 (3.22%) MS PowerPoint
4 10 (2.68%) MS Visio
5 3 (0.80%) MS Project
Business Applications
1 81 (21.72%) Remedy ITSM
2 17 (4.56%) SAP Oil and Gas
3 5 (1.34%) Dynamics CRM
3 5 (1.34%) Oracle Applications
4 4 (1.07%) Dynamics AX
Cloud Services
1 36 (9.65%) SaaS
2 30 (8.04%) Office 365
3 27 (7.24%) Microsoft Azure
4 16 (4.29%) Amazon AWS
5 7 (1.88%) IaaS
6 4 (1.07%) PaaS
7 1 (0.27%) Cloud Computing
Communications & Networking
1 35 (9.38%) IPv4
2 19 (5.09%) DNS
3 16 (4.29%) Firewall
4 15 (4.02%) LAN
5 14 (3.75%) WAN
6 12 (3.22%) Internet
6 12 (3.22%) VPN
7 11 (2.95%) SMS
8 8 (2.14%) Broadband
8 8 (2.14%) DSL
9 7 (1.88%) PPP
9 7 (1.88%) SAN
10 6 (1.61%) TCP/IP
10 6 (1.61%) VoIP
10 6 (1.61%) Wi-Fi
11 5 (1.34%) 3G
11 5 (1.34%) HSPA
11 5 (1.34%) Network Security
12 4 (1.07%) ATM
12 4 (1.07%) Intranet
Database & Business Intelligence
1 24 (6.43%) SQL Server
2 14 (3.75%) MySQL
2 14 (3.75%) Oracle Database
2 14 (3.75%) QlikView
3 13 (3.49%) Relational Database
4 12 (3.22%) MongoDB
5 11 (2.95%) BusinessObjects
6 9 (2.41%) Oracle Reports
7 8 (2.14%) Apache Cassandra
7 8 (2.14%) SQL Server Reporting Services
8 6 (1.61%) Big Data
8 6 (1.61%) Oracle Database 12c
9 4 (1.07%) Data Warehouse
9 4 (1.07%) PostgreSQL
9 4 (1.07%) SAP HANA
9 4 (1.07%) SQL Server Integration Services
10 3 (0.80%) Business Intelligence Development Studio
10 3 (0.80%) Oracle Database 10g
10 3 (0.80%) Oracle9i Database
10 3 (0.80%) SQL Server Analysis Services
Development Applications
1 13 (3.49%) JIRA
2 3 (0.80%) ClearCase
2 3 (0.80%) Subversion
2 3 (0.80%) Team Foundation Server
3 2 (0.54%) Ant
3 2 (0.54%) Visual Studio
General
1 80 (21.45%) Telecoms
2 55 (14.75%) Finance
3 20 (5.36%) Marketing
4 18 (4.83%) Manufacturing
5 12 (3.22%) Electronics
6 11 (2.95%) Billing
7 5 (1.34%) Aerospace
8 3 (0.80%) Back Office
8 3 (0.80%) Law
8 3 (0.80%) Retail
9 2 (0.54%) Banking
9 2 (0.54%) Legal
10 1 (0.27%) Advertising
10 1 (0.27%) Korean Language
Job Titles
1 62 (16.62%) Analyst
2 50 (13.40%) Service Manager
3 43 (11.53%) IT Manager
4 35 (9.38%) Consultant
5 32 (8.58%) Linux Engineer
5 32 (8.58%) Support Engineer
6 31 (8.31%) Junior
7 29 (7.77%) IT Services Manager
7 29 (7.77%) Service Analyst
8 28 (7.51%) Cloud Engineer
9 26 (6.97%) Support Analyst
10 22 (5.90%) Infrastructure Engineer
11 20 (5.36%) Project Manager
11 20 (5.36%) Services Delivery Manager
12 19 (5.09%) Coordinator
12 19 (5.09%) Delivery Manager
12 19 (5.09%) Linux Support
13 17 (4.56%) 2nd Line Support
14 16 (4.29%) Team Leader
15 15 (4.02%) Applications Support
Libraries, Frameworks & Software Standards
1 12 (3.22%) HTML
2 10 (2.68%) Flash
3 9 (2.41%) CSS
3 9 (2.41%) Middleware
4 8 (2.14%) LAMP
5 7 (1.88%) .NET
6 5 (1.34%) Software Packaging
7 4 (1.07%) LAPP Stack
7 4 (1.07%) SAP Fiori
7 4 (1.07%) SAPUI5
7 4 (1.07%) Web Services
8 3 (0.80%) ASP.NET
8 3 (0.80%) Oracle GoldenGate
8 3 (0.80%) Oracle Streams
9 2 (0.54%) XML
10 1 (0.27%) Twitter Bootstrap
10 1 (0.27%) XML Schema
10 1 (0.27%) XSL
Miscellaneous
1 57 (15.28%) Data Centre
2 49 (13.14%) Analytical Skills
3 26 (6.97%) CMDB
4 20 (5.36%) Management Information System
5 14 (3.75%) Statistics
6 11 (2.95%) Computer Science
7 4 (1.07%) Blackberry
7 4 (1.07%) Mathematics
7 4 (1.07%) Private Cloud
7 4 (1.07%) Virtual Team
8 3 (0.80%) Driving Licence
8 3 (0.80%) Mobile App
8 3 (0.80%) PMI
8 3 (0.80%) Replication
9 2 (0.54%) Fintech
9 2 (0.54%) Hybrid Cloud
9 2 (0.54%) Smart Meter
9 2 (0.54%) Visualisation
10 1 (0.27%) Enterprise Cloud
10 1 (0.27%) Public Cloud
Operating Systems
1 69 (18.50%) Windows
2 62 (16.62%) Linux
3 34 (9.12%) CentOS
4 20 (5.36%) Unix
5 19 (5.09%) Windows Server
6 18 (4.83%) Windows Server 2008
7 15 (4.02%) Red Hat Enterprise Linux
7 15 (4.02%) Windows Server 2012
8 8 (2.14%) Windows 7
9 6 (1.61%) Windows Server 2003
10 5 (1.34%) Windows 8
11 4 (1.07%) Android
11 4 (1.07%) Windows 10
11 4 (1.07%) Windows 2000
11 4 (1.07%) Windows Mobile
12 3 (0.80%) AIX
12 3 (0.80%) HPUX
12 3 (0.80%) Solaris
13 2 (0.54%) Mac OS X
13 2 (0.54%) Windows Vista
Processes & Methodologies
1 197 (52.82%) Service Management
2 196 (52.55%) ITIL
3 67 (17.96%) Service Delivery
4 49 (13.14%) ITIL V3
5 36 (9.65%) Project Management
6 35 (9.38%) Change Management
7 33 (8.85%) Document Management
8 31 (8.31%) Incident Management
9 29 (7.77%) Agile Software Development
9 29 (7.77%) PRINCE2
10 26 (6.97%) CRM
11 25 (6.70%) Performance Management
12 24 (6.43%) Critical Success Factor
12 24 (6.43%) Line Management
13 23 (6.17%) Information Security
13 23 (6.17%) Mentoring
14 21 (5.63%) Continuous Improvement
15 20 (5.36%) Configuration Management
16 19 (5.09%) Quality Management
17 17 (4.56%) Business Analysis
Programming Languages
1 40 (10.72%) SQL
2 37 (9.92%) Perl
3 34 (9.12%) Python
4 20 (5.36%) Java
5 19 (5.09%) JavaScript
6 13 (3.49%) Bash Shell
6 13 (3.49%) C#
7 8 (2.14%) Shell Script
8 7 (1.88%) PL/SQL
9 6 (1.61%) C
10 4 (1.07%) C++
10 4 (1.07%) PHP
11 3 (0.80%) Korn
11 3 (0.80%) PowerShell
12 1 (0.27%) VB.NET
Qualifications
1 33 (8.85%) Degree
2 17 (4.56%) Security Cleared
3 16 (4.29%) SC Cleared
4 11 (2.95%) Cisco Certification
4 11 (2.95%) ISEB
4 11 (2.95%) Microsoft Certification
5 10 (2.68%) MCP
6 9 (2.41%) CCNA
7 8 (2.14%) CISSP
8 7 (1.88%) ITIL Certification
8 7 (1.88%) PMI Certification
9 4 (1.07%) DV Cleared
9 4 (1.07%) MCITP
9 4 (1.07%) PMP
9 4 (1.07%) RHCA
10 3 (0.80%) CISA
10 3 (0.80%) CISM
10 3 (0.80%) ITIL Foundation Certificate
11 2 (0.54%) CCNP
11 2 (0.54%) Postgraduate
Quality Assurance & Compliance
1 77 (20.64%) SLA
2 44 (11.80%) QA
3 8 (2.14%) ISO/IEC 27001
4 5 (1.34%) ISO/IEC 20000
5 4 (1.07%) ISO 9000
6 3 (0.80%) PCI DSS
7 2 (0.54%) COBIT
7 2 (0.54%) ISO 9001
7 2 (0.54%) ISO19770
7 2 (0.54%) ISO22301
7 2 (0.54%) SAS 70
8 1 (0.27%) Data Quality
System Software
1 37 (9.92%) Active Directory
2 22 (5.90%) VMware Infrastructure
3 6 (1.61%) VMware ESX
4 5 (1.34%) Terminal Services
5 3 (0.80%) Hyper-V
5 3 (0.80%) Oracle Clusterware
5 3 (0.80%) Oracle RAC
6 2 (0.54%) Firmware
6 2 (0.54%) NFS
6 2 (0.54%) vSphere
7 1 (0.27%) Virtual Machines
7 1 (0.27%) VMware ESXi
7 1 (0.27%) XenDesktop
7 1 (0.27%) XenServer
Systems Management
1 9 (2.41%) Puppet
1 9 (2.41%) SCCM
2 7 (1.88%) HP Quality Center
3 5 (1.34%) Ansible
4 3 (0.80%) Data Guard
4 3 (0.80%) MOM
4 3 (0.80%) Oracle Flashback
4 3 (0.80%) Oracle RMAN
4 3 (0.80%) Oracle Statspack
4 3 (0.80%) Red Hat Satellite
4 3 (0.80%) SCOM
4 3 (0.80%) Systems Management Server (SMS)
5 2 (0.54%) Nagios
5 2 (0.54%) Norton AntiVirus
5 2 (0.54%) Red Hat Spacewalk
6 1 (0.27%) BMC PATROL
6 1 (0.27%) vRealize
Vendors
1 87 (23.32%) Microsoft
2 81 (21.72%) Remedy
3 55 (14.75%) ServiceNow
4 50 (13.40%) Oracle
5 48 (12.87%) BMC
6 42 (11.26%) Red Hat
7 31 (8.31%) Cisco
8 29 (7.77%) VMware
9 21 (5.63%) SAP
10 18 (4.83%) LANDesk
11 17 (4.56%) Citrix
12 15 (4.02%) HP
13 14 (3.75%) Dell
13 14 (3.75%) Rackspace
14 11 (2.95%) Juniper
14 11 (2.95%) MicroStrategy
14 11 (2.95%) SolarWinds
15 10 (2.68%) Cadence
16 8 (2.14%) IBM
17 7 (1.88%) NetSuite
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Salary: £21000 - £24000 per annum
Posted: 2 days ago
Surrey
Annapurna HR
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Slough, Berkshire
ANSON MCCADE
Salary: £55,000 - £63,000
Posted: Yesterday
Milton Keynes, Buckinghamshire
ANSON MCCADE
Salary: £55,000 - £63,000
Posted: Yesterday
Reading, Berkshire
Technology Sourcing Limited
Salary: From £60,000 to £85,000 per annum Car allowance, bonus, benefits
Posted: 4 days ago
Weybridge, Surrey
Polar Recruitment
Salary: £30000 - £33000 per annum + 15% bonus
Posted: 3 days ago
Woking, Surrey
X4 Group
Salary: £30k - 40k per year
Posted: 5 days ago
Abingdon, Oxfordshire
Corriculo
Salary: From £60,000 to £60,000 per annum up to £60,000
Posted: 5 days ago
Egham, Surrey
Parham Consulting
Salary: Up to £55,000 per annum Maximum £55,000 plus 10% bonus, shares and goo
Posted: 4 days ago
Abingdon, Oxfordshire
Corriculo
Salary: Up to £65,000 per annum + £10k Bonus & Stock Options
Posted: 5 days ago
Abingdon, Oxfordshire
Corriculo
Salary: Up to £65,000 per annum + £10k Bonus & Stock Options
Posted: 5 days ago