The table below looks at the statistics for ITSM skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 249 251 283
Rank change year-on-year
+2 +32
Permanent jobs citing ITSM 207 205 165
As % of all permanent IT jobs located in the South East 1.00% 0.91% 0.75%
As % of the Processes & Methodologies category 1.20% 1.12% 0.97%
Number of salaries quoted 167 167 140
Average salary £42,500 £40,000 £42,500
Average salary % change year-on-year
+6.25% -5.88%
90% offered a salary of more than £25,000 £23,500 £24,800
10% offered a salary of more than £60,000 £72,500 £67,000
UK excluding London average salary £42,500 £42,500 £42,500
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17191 18240 16945
As % of all permanent IT jobs located in the South East 82.90% 80.54% 76.85%
Number of salaries quoted 13980 14301 13794
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £65,000 £66,000 £65,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

ITSM
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the South East region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South East region.

ITSM Salary Trend in the South East

ITSM
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing ITSM across the South East region over the 3 months to 31 July 2015.

ITSM Salary Histogram in the South East

ITSM
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the South East region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +22 81 £37,500 +7.14% 9
Berkshire +7 57 £42,500 +13.33% 10
Hampshire -6 22 £42,000 -7.69% 6
West Sussex +2 19 £42,500 -5.55% 1
Oxfordshire +14 11 £48,750 +5.18%
Buckinghamshire +5 9 £35,000 -41.66% 2
Kent - 9 £52,000 - 1
Home Counties - 2 £65,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 31 July 2015, IT jobs across the South East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 320 (75.65%) ITIL
2 299 (70.69%) Service Management
3 89 (21.04%) Degree
4 88 (20.80%) Incident Management
5 82 (19.39%) Microsoft
6 79 (18.68%) Project Management
7 76 (17.97%) Service Delivery
8 68 (16.08%) Windows
9 66 (15.60%) VMware
10 64 (15.13%) Problem Management
11 53 (12.53%) Change Management
11 53 (12.53%) Linux
11 53 (12.53%) SLA
12 52 (12.29%) Cisco
12 52 (12.29%) PRINCE2
13 51 (12.06%) SQL
14 50 (11.82%) Citrix
15 48 (11.35%) Agile Software Development
16 46 (10.87%) Security Cleared
16 46 (10.87%) Finance
17 45 (10.64%) Active Directory
18 44 (10.40%) Management Information System
19 43 (10.17%) HTML
20 41 (9.69%) SQL Server
21 40 (9.46%) VMware Infrastructure
22 38 (8.98%) MS Excel
23 36 (8.51%) JavaScript
24 35 (8.27%) Oracle
25 34 (8.04%) ITIL Certification
26 33 (7.80%) Firewall

ITSM
Top Related IT Skills in the South East by Category

For the 6 months to 31 July 2015, IT jobs across the South East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 20 (4.73%) Lync
2 13 (3.07%) SharePoint
3 10 (2.36%) IBM Notes
4 8 (1.89%) IIS
5 4 (0.95%) MS Exchange
6 3 (0.71%) Exchange Server 2010
6 3 (0.71%) Apache
7 2 (0.47%) Tomcat
7 2 (0.47%) JBoss
7 2 (0.47%) Exchange Server 2007
8 1 (0.24%) CMS
Applications
1 38 (8.98%) MS Excel
2 30 (7.09%) MS Office
3 10 (2.36%) MS PowerPoint
4 5 (1.18%) MS Visio
5 3 (0.71%) MS Project
Business Applications
1 22 (5.20%) Remedy ITSM
2 8 (1.89%) assyst
3 6 (1.42%) SAP CRM
4 3 (0.71%) SAP PM
4 3 (0.71%) Dynamics CRM
4 3 (0.71%) Movex
4 3 (0.71%) Infor M3
5 2 (0.47%) Remedy AR System
5 2 (0.47%) SAP IS-U
6 1 (0.24%) SAP Oil and Gas
6 1 (0.24%) Maximo
Cloud Services
1 19 (4.49%) SaaS
2 14 (3.31%) Amazon AWS
3 11 (2.60%) Microsoft Azure
3 11 (2.60%) Office 365
4 6 (1.42%) Google Cloud Platform
5 1 (0.24%) Azure Active Directory
5 1 (0.24%) IaaS
5 1 (0.24%) Cloud Computing
5 1 (0.24%) PaaS
Communications & Networking
1 33 (7.80%) Firewall
2 23 (5.44%) TCP/IP
3 22 (5.20%) WAN
4 21 (4.96%) LAN
5 18 (4.26%) MPLS
5 18 (4.26%) BGP
6 16 (3.78%) EIGRP
7 15 (3.55%) VPN
8 14 (3.31%) OSPF
9 12 (2.84%) Cisco ASA
9 12 (2.84%) DMZ
9 12 (2.84%) Ethernet
10 7 (1.65%) VoIP
11 6 (1.42%) Internet
11 6 (1.42%) DNS
11 6 (1.42%) Multicast
12 4 (0.95%) DHCP
13 3 (0.71%) Cisco Nexus
13 3 (0.71%) Wi-Fi
13 3 (0.71%) SSL
Database & Business Intelligence
1 41 (9.69%) SQL Server
2 22 (5.20%) MySQL
3 11 (2.60%) Relational Database
4 10 (2.36%) Big Data
5 5 (1.18%) SQL Server Reporting Services
6 4 (0.95%) SQL Anywhere
6 4 (0.95%) Sybase ASA
6 4 (0.95%) MS Access
7 3 (0.71%) Data Mining
7 3 (0.71%) MongoDB
8 2 (0.47%) Apache Cassandra
8 2 (0.47%) Oracle Database
8 2 (0.47%) BusinessObjects
9 1 (0.24%) PostgreSQL
9 1 (0.24%) Oracle BI EE
9 1 (0.24%) SQL Server 2008
9 1 (0.24%) SQL Server 2005
9 1 (0.24%) SQL Server 2012
Development Applications
1 6 (1.42%) Team Foundation Server
2 5 (1.18%) Visual Studio
3 1 (0.24%) Subversion
3 1 (0.24%) Maven
3 1 (0.24%) Atlassian Bamboo
3 1 (0.24%) TortoiseSVN
3 1 (0.24%) Gradle
3 1 (0.24%) Artifactory
General
1 46 (10.87%) Finance
2 26 (6.15%) German Language
3 18 (4.26%) Telecoms
3 18 (4.26%) French Language
4 16 (3.78%) Manufacturing
5 13 (3.07%) Law
6 10 (2.36%) Electronics
6 10 (2.36%) Billing
7 6 (1.42%) Marketing
7 6 (1.42%) Pharmaceutical
8 4 (0.95%) Back Office
8 4 (0.95%) Italian Language
8 4 (0.95%) Portuguese Language
8 4 (0.95%) Spanish Language
9 3 (0.71%) Aerospace
10 2 (0.47%) Dutch Language
10 2 (0.47%) Banking
10 2 (0.47%) Retail
11 1 (0.24%) Advertising
11 1 (0.24%) Publishing
Job Titles
1 77 (18.20%) Analyst
2 36 (8.51%) Service Manager
3 35 (8.27%) Support Analyst
4 33 (7.80%) Architect
4 33 (7.80%) Delivery Manager
5 25 (5.91%) Developer
5 25 (5.91%) Services Delivery Manager
6 24 (5.67%) Consultant
7 23 (5.44%) ITIL Manager
8 20 (4.73%) Infrastructure Analyst
8 20 (4.73%) Service Analyst
8 20 (4.73%) Process Manager
9 18 (4.26%) Problem Manager
10 16 (3.78%) Infrastructure Support Analyst
10 16 (3.78%) Administrator
10 16 (3.78%) Systems Engineer
11 15 (3.55%) Applications Developer
11 15 (3.55%) Systems Administrator
11 15 (3.55%) Applications Support
11 15 (3.55%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 43 (10.17%) HTML
2 31 (7.33%) CSS
3 23 (5.44%) .NET
3 23 (5.44%) XML
4 22 (5.20%) Web Services
5 11 (2.60%) ASP.NET
6 10 (2.36%) ASP.NET MVC
6 10 (2.36%) ASP.NET MVC 3
7 8 (1.89%) CGI
8 7 (1.65%) Middleware
8 7 (1.65%) .NET Framework
8 7 (1.65%) SAP Basis
9 6 (1.42%) jQuery
10 5 (1.18%) Ajax
10 5 (1.18%) SAP XI
11 4 (0.95%) WinForms
11 4 (0.95%) JSON
11 4 (0.95%) RESTful
12 3 (0.71%) XHTML
12 3 (0.71%) EDI
Miscellaneous
1 44 (10.40%) Management Information System
2 31 (7.33%) Computer Science
3 25 (5.91%) Analytical Skills
4 23 (5.44%) Replication
5 17 (4.02%) Life Science
6 15 (3.55%) Data Centre
7 9 (2.13%) Video Conferencing
7 9 (2.13%) Semantic Web
8 8 (1.89%) CMDB
8 8 (1.89%) GIS
9 7 (1.65%) Mathematics
10 6 (1.42%) Visualisation
10 6 (1.42%) Mobile App
10 6 (1.42%) User Experience
11 4 (0.95%) N-Tier
11 4 (0.95%) PMI
11 4 (0.95%) NHS
12 2 (0.47%) Client/Server
12 2 (0.47%) Device Driver
12 2 (0.47%) Clustering
Operating Systems
1 68 (16.08%) Windows
2 53 (12.53%) Linux
3 21 (4.96%) UNIX
4 12 (2.84%) Red Hat Enterprise Linux
5 10 (2.36%) Windows Server 2012
6 9 (2.13%) AIX
6 9 (2.13%) Solaris
7 8 (1.89%) Windows Server 2003
8 6 (1.42%) SUSE
8 6 (1.42%) Windows Server 2008
8 6 (1.42%) Windows 7
9 4 (0.95%) Apple iOS
9 4 (0.95%) Android
10 3 (0.71%) Windows 2000
10 3 (0.71%) Windows XP
10 3 (0.71%) Windows 8
11 1 (0.24%) zOS
Processes & Methodologies
1 320 (75.65%) ITIL
2 299 (70.69%) Service Management
3 88 (20.80%) Incident Management
4 79 (18.68%) Project Management
5 76 (17.97%) Service Delivery
6 64 (15.13%) Problem Management
7 53 (12.53%) Change Management
8 52 (12.29%) PRINCE2
9 48 (11.35%) Agile Software Development
10 30 (7.09%) Continuous Improvement
10 30 (7.09%) Root Cause Analysis
11 26 (6.15%) Business Development
11 26 (6.15%) Configuration Management
12 25 (5.91%) Risk Management
13 24 (5.67%) Disaster Recovery
14 23 (5.44%) Workflow
15 22 (5.20%) Migration
15 22 (5.20%) Release Management
16 21 (4.96%) Asset Management
17 20 (4.73%) Process Improvement
Programming Languages
1 51 (12.06%) SQL
2 36 (8.51%) JavaScript
3 26 (6.15%) C#
4 15 (3.55%) Java
5 12 (2.84%) C++
6 7 (1.65%) C
7 6 (1.42%) PHP
8 4 (0.95%) Perl
8 4 (0.95%) T-SQL
9 3 (0.71%) VB.NET
10 2 (0.47%) Python
10 2 (0.47%) Delphi
10 2 (0.47%) R
11 1 (0.24%) Shell Script
11 1 (0.24%) PowerShell
Qualifications
1 89 (21.04%) Degree
2 46 (10.87%) Security Cleared
3 34 (8.04%) ITIL Certification
4 24 (5.67%) SC Cleared
5 19 (4.49%) DV Cleared
6 16 (3.78%) CISSP
7 14 (3.31%) ISEB
8 12 (2.84%) Cisco Certification
8 12 (2.84%) CISM
9 11 (2.60%) ITIL Foundation Certificate
10 8 (1.89%) CCNA
11 7 (1.65%) ISTQB Foundation Certification
11 7 (1.65%) ISTQB
12 6 (1.42%) CCNP
12 6 (1.42%) Microsoft Certification
12 6 (1.42%) PMI Certification
13 5 (1.18%) MCP
13 5 (1.18%) MCSE
14 4 (0.95%) CCIE
14 4 (0.95%) CISA
Quality Assurance & Compliance
1 53 (12.53%) SLA
2 15 (3.55%) ISO/IEC 27001
3 14 (3.31%) QA
4 7 (1.65%) COBIT
4 7 (1.65%) Sarbanes-Oxley
5 6 (1.42%) PCI DSS
6 2 (0.47%) ISO 9001
6 2 (0.47%) ISO/IEC 20000
7 1 (0.24%) GAMP
7 1 (0.24%) ISO 14001
System Software
1 45 (10.64%) Active Directory
2 40 (9.46%) VMware Infrastructure
3 10 (2.36%) XenApp
3 10 (2.36%) XenDesktop
3 10 (2.36%) Terminal Services
4 1 (0.24%) VMware Server
Systems Management
1 21 (4.96%) SCOM
2 17 (4.02%) SCCM
3 8 (1.89%) Puppet
4 4 (0.95%) Cisco CUCM
4 4 (0.95%) Netcool
5 3 (0.71%) CA Single Sign-On
5 3 (0.71%) HP UCMDB
6 2 (0.47%) Opscode Chef
6 2 (0.47%) Icinga
6 2 (0.47%) Cacti
6 2 (0.47%) Nagios
6 2 (0.47%) Systems Management Server (SMS)
7 1 (0.24%) Unicenter
7 1 (0.24%) Ionix
7 1 (0.24%) Oracle RMAN
7 1 (0.24%) AirWatch
Vendors
1 82 (19.39%) Microsoft
2 66 (15.60%) VMware
3 52 (12.29%) Cisco
4 50 (11.82%) Citrix
5 35 (8.27%) Oracle
6 31 (7.33%) ServiceNow
7 29 (6.86%) Dell
8 28 (6.62%) FrontRange
9 23 (5.44%) NetApp
10 22 (5.20%) Remedy
11 21 (4.96%) LANDesk
12 16 (3.78%) HP
13 13 (3.07%) Red Hat
14 12 (2.84%) Avaya
14 12 (2.84%) Aerohive Networks
14 12 (2.84%) F5
14 12 (2.84%) Google
15 11 (2.60%) SAP
16 10 (2.36%) Lotus
16 10 (2.36%) Salesforce.com
Maidenhead, Berkshire
Talent Crew
Salary: £40000 - £50000 per annum
Posted: Yesterday
Newbury, Berkshire
People Source Consulting
Salary: £22000 - £28000 per annum + Benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
TD Group
Salary: From £50,000 to £60,000 per annum depending on experience (+ benefits)
Posted: Yesterday
Kent
University of Kent
Salary: From £32,277 to £37,394 per annum
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Rullion IT Plus
Salary: £35000 - £40000 per annum + benefits
Posted: 2 days ago
Portsmouth, Hampshire
Bluetownonline
Salary: £19k - 21k per year
Posted: 2 days ago
West Sussex
ReThink Recruitment
Salary: £58000 - £65000 per annum + BENEFITS PACKAGE
Posted: 2 days ago
Reading, Berkshire
Network ITR
Salary: £55000 - £60000 per annum
Posted: 4 days ago
Guildford, Surrey
Lorien Resourcing
Posted: 4 days ago
Guildford, Surrey
set2recruit
Salary: Up to £32,000 per annum + bonus + benefits
Posted: 4 days ago
Hampshire
SSE
Salary: Up to £61,500 per annum plus excellent benefits
Posted: 4 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £30000 - £60000 per annum + commission plus benefits
Posted: 5 days ago
Reigate
Capita - ITIN
Salary: £10000 - £100000 per annum + Benefits
Posted: 5 days ago
Surrey
Interquest - IQ Public Sector
Salary: £40000 - £42000 per annum + Pension
Posted: 8 days ago
Farnborough, Hampshire
BAE Systems
Salary: Competitive
Posted: 9 days ago
Basingstoke
Hays IT - Uk Posting account
Salary: £20000.00 - £24000.00 per annum + benefits
Posted: 9 days ago
Reading
Incite Insight
Salary: £20,000 - £25,000 per year
Posted: 11 days ago
Surrey
Interquest - IQ Tech
Salary: £60000 per annum + Benefits & Bonus
Posted: 11 days ago
Surrey
Interquest - IQ Tech
Salary: £35000 per annum
Posted: 11 days ago
Hampshire
SSE
Salary: From £41,404 to £54,685 per annum
Posted: 17 days ago