The table below looks at the statistics for ITSM skills in IT jobs advertised for the South East region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 5 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 259 276 265
Rank change year-on-year
+17 -11
Permanent jobs citing ITSM 210 214 229
As % of all permanent IT jobs located in the South East 1.10% 1.01% 0.97%
As % of the Processes & Methodologies category 1.28% 1.19% 1.16%
Number of salaries quoted 177 162 170
Median salary £45,000 £40,000 £55,500
Median salary % change year-on-year
+12.50% -27.92%
90% offered a salary of more than £16,500 £24,750 £29,750
10% offered a salary of more than £55,000 £69,000 £72,500
UK excluding London median salary £43,250 £42,500 £50,000
% change year-on-year
+1.76% -15.00%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
16367 17961 19769
As % of all permanent IT jobs located in the South East 85.48% 84.45% 83.87%
Number of salaries quoted 13744 14120 15739
Median salary £47,500 £46,500 £45,000
Median salary % change year-on-year
+2.15% +3.33%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £70,000 £65,000 £67,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South East region.

ITSM Salary Trend in the South East

ITSM
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing ITSM across the South East region over the 3 months to 5 May 2016.

ITSM Salary Histogram in the South East

ITSM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the South East region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +10 81 £25,000 -50.00% 8
Surrey +23 78 £52,500 +40.00% 1
Hampshire +19 35 £42,500 -17.07% 4
Buckinghamshire +8 5 £47,500 +46.15% 2
Kent -4 4 - -
Middlesex +10 2 - - 1
West Sussex -24 1 - -
Thames Valley - 1 £53,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 5 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for ITSM.

1 236 (55.53%) ITIL
2 234 (55.06%) Service Management
3 100 (23.53%) Microsoft
4 97 (22.82%) SLA
4 97 (22.82%) Service Delivery
5 85 (20.00%) Telecoms
6 70 (16.47%) Windows
6 70 (16.47%) Linux
7 68 (16.00%) Finance
7 68 (16.00%) Project Management
8 67 (15.76%) Analytical Skills
9 63 (14.82%) Data Centre
10 62 (14.59%) MS Excel
11 61 (14.35%) Cisco
12 60 (14.12%) Change Management
13 57 (13.41%) Remedy
13 57 (13.41%) Remedy ITSM
14 54 (12.71%) ITIL V3
15 51 (12.00%) BMC
16 48 (11.29%) Red Hat
16 48 (11.29%) ServiceNow
17 46 (10.82%) Active Directory
17 46 (10.82%) Oracle
17 46 (10.82%) Management Information System
18 45 (10.59%) Perl
19 42 (9.88%) Python
20 41 (9.65%) QA
20 41 (9.65%) CentOS
21 40 (9.41%) MS Office
22 39 (9.18%) VMware

ITSM
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (5.65%) MS Exchange
2 20 (4.71%) SharePoint
3 12 (2.82%) Exchange Server 2010
4 6 (1.41%) Confluence
5 4 (0.94%) WordPress
6 3 (0.71%) Apache
6 3 (0.71%) JBoss
6 3 (0.71%) OpenStack
6 3 (0.71%) Tomcat
7 2 (0.47%) Skype for Business
Applications
1 62 (14.59%) MS Excel
2 40 (9.41%) MS Office
3 11 (2.59%) MS PowerPoint
4 2 (0.47%) MS Project
5 1 (0.24%) Adobe Creative Suite
5 1 (0.24%) Spreadsheet
Business Applications
1 57 (13.41%) Remedy ITSM
2 15 (3.53%) SAP Oil and Gas
3 3 (0.71%) Dynamics AX
3 3 (0.71%) Dynamics CRM
Cloud Services
1 32 (7.53%) SaaS
2 24 (5.65%) Microsoft Azure
3 21 (4.94%) Office 365
4 14 (3.29%) Amazon AWS
5 4 (0.94%) IaaS
6 1 (0.24%) Cloud Computing
Communications & Networking
1 35 (8.24%) IPv4
2 33 (7.76%) LAN
3 27 (6.35%) Firewall
4 21 (4.94%) WAN
5 20 (4.71%) VPN
6 19 (4.47%) SAN
7 18 (4.24%) VoIP
8 15 (3.53%) DNS
8 15 (3.53%) Wi-Fi
9 14 (3.29%) TCP/IP
10 12 (2.82%) 3G
10 12 (2.82%) DSL
10 12 (2.82%) HSPA
10 12 (2.82%) Wireless
10 12 (2.82%) WLAN
11 10 (2.35%) SMS
12 7 (1.65%) Cisco Nexus
12 7 (1.65%) IP Telephony
13 6 (1.41%) WebEx
14 4 (0.94%) VLAN
Database & Business Intelligence
1 35 (8.24%) MySQL
2 32 (7.53%) MongoDB
3 28 (6.59%) Apache Cassandra
4 21 (4.94%) SQL Server
5 15 (3.53%) Big Data
6 11 (2.59%) Data Warehouse
7 8 (1.88%) Relational Database
7 8 (1.88%) SQL Server Reporting Services
8 6 (1.41%) DB2
9 4 (0.94%) Business Intelligence Development Studio
9 4 (0.94%) Data Mining
9 4 (0.94%) GIS
9 4 (0.94%) Informix
9 4 (0.94%) InterSystems Cache
9 4 (0.94%) NoSQL
9 4 (0.94%) Oracle Reports
9 4 (0.94%) QlikView
9 4 (0.94%) SAP HANA
9 4 (0.94%) SQL Server Analysis Services
9 4 (0.94%) SQL Server Integration Services
Development Applications
1 11 (2.59%) JIRA
2 4 (0.94%) ERwin
3 3 (0.71%) ClearCase
3 3 (0.71%) Subversion
3 3 (0.71%) Team Foundation Server
General
1 85 (20.00%) Telecoms
2 68 (16.00%) Finance
3 22 (5.18%) Manufacturing
4 20 (4.71%) Marketing
5 15 (3.53%) Electronics
6 9 (2.12%) Aerospace
7 8 (1.88%) Billing
8 6 (1.41%) Pharmaceutical
9 5 (1.18%) Legal
9 5 (1.18%) Retail
10 4 (0.94%) Banking
11 3 (0.71%) Back Office
12 2 (0.47%) Games
12 2 (0.47%) Local Government
13 1 (0.24%) Korean Language
13 1 (0.24%) Polish Language
Job Titles
1 72 (16.94%) Service Manager
2 68 (16.00%) Analyst
3 49 (11.53%) IT Manager
4 44 (10.35%) Linux Engineer
5 43 (10.12%) Support Engineer
6 41 (9.65%) Cloud Engineer
7 37 (8.71%) IT Services Manager
8 36 (8.47%) Support Analyst
9 32 (7.53%) Services Delivery Manager
10 31 (7.29%) Consultant
10 31 (7.29%) Delivery Manager
11 29 (6.82%) Junior
12 28 (6.59%) Service Analyst
13 24 (5.65%) 1st Line Support
13 24 (5.65%) Linux Support
14 22 (5.18%) Infrastructure Engineer
15 21 (4.94%) IT Analyst
16 20 (4.71%) Coordinator
16 20 (4.71%) Linux Support Engineer
16 20 (4.71%) Operations Support Engineer
Libraries, Frameworks & Software Standards
1 24 (5.65%) HTML
2 20 (4.71%) CSS
3 14 (3.29%) Middleware
4 11 (2.59%) .NET
5 10 (2.35%) Flash
6 8 (1.88%) XML
7 7 (1.65%) Silverlight
7 7 (1.65%) WPF
8 5 (1.18%) Software Packaging
8 5 (1.18%) Velocity
8 5 (1.18%) Web Services
9 4 (0.94%) JSON
9 4 (0.94%) REST
10 3 (0.71%) HTML5
11 2 (0.47%) Oracle GoldenGate
11 2 (0.47%) Oracle Streams
12 1 (0.24%) .NET Framework
12 1 (0.24%) Ajax
12 1 (0.24%) Entity Framework
12 1 (0.24%) Twitter Bootstrap
Miscellaneous
1 67 (15.76%) Analytical Skills
2 63 (14.82%) Data Centre
3 46 (10.82%) Management Information System
4 22 (5.18%) CMDB
5 20 (4.71%) Statistics
6 12 (2.82%) Private Cloud
7 11 (2.59%) Smart Meter
8 7 (1.65%) Mobile App
9 5 (1.18%) Computer Science
10 4 (0.94%) Data Integration
10 4 (0.94%) Data Structures
10 4 (0.94%) Driving Licence
10 4 (0.94%) Economics
11 3 (0.71%) PMI
11 3 (0.71%) Replication
12 2 (0.47%) AS400
12 2 (0.47%) Data Extraction
12 2 (0.47%) Fintech
12 2 (0.47%) iSeries
12 2 (0.47%) Video Conferencing
Operating Systems
1 70 (16.47%) Linux
1 70 (16.47%) Windows
2 41 (9.65%) CentOS
3 25 (5.88%) Windows Server 2008
4 24 (5.65%) Windows Server 2012
5 16 (3.76%) Unix
6 12 (2.82%) Windows Server
7 4 (0.94%) Red Hat Enterprise Linux
7 4 (0.94%) Windows 8
8 3 (0.71%) AIX
8 3 (0.71%) HPUX
8 3 (0.71%) Solaris
8 3 (0.71%) Windows 7
9 2 (0.47%) Windows 10
9 2 (0.47%) Windows Server 2003
9 2 (0.47%) Windows Vista
10 1 (0.24%) Apple iOS
10 1 (0.24%) Mac OS X
Processes & Methodologies
1 236 (55.53%) ITIL
2 234 (55.06%) Service Management
3 97 (22.82%) Service Delivery
4 68 (16.00%) Project Management
5 60 (14.12%) Change Management
6 54 (12.71%) ITIL V3
7 36 (8.47%) PRINCE2
8 35 (8.24%) Agile Software Development
9 34 (8.00%) Incident Management
10 33 (7.76%) Document Management
10 33 (7.76%) Quality Management
11 31 (7.29%) Line Management
12 30 (7.06%) Change Control
13 28 (6.59%) Load Balancing
14 27 (6.35%) Configuration Management
15 26 (6.12%) Continuous Improvement
16 25 (5.88%) SOA
17 24 (5.65%) Critical Success Factor
17 24 (5.65%) Mentoring
18 21 (4.94%) Performance Management
Programming Languages
1 45 (10.59%) Perl
2 42 (9.88%) Python
3 37 (8.71%) SQL
4 31 (7.29%) JavaScript
5 27 (6.35%) Bash Shell
6 16 (3.76%) C#
7 11 (2.59%) Java
8 5 (1.18%) Shell Script
9 3 (0.71%) Korn
10 2 (0.47%) C
10 2 (0.47%) PL/SQL
10 2 (0.47%) PowerShell
Qualifications
1 33 (7.76%) Degree
2 22 (5.18%) Microsoft Certification
3 21 (4.94%) Security Cleared
4 20 (4.71%) SC Cleared
5 11 (2.59%) Cisco Certification
5 11 (2.59%) ISEB
6 10 (2.35%) ITIL Certification
7 9 (2.12%) MCSE
8 8 (1.88%) CCIE
8 8 (1.88%) MCSA
9 7 (1.65%) CCNP
9 7 (1.65%) CISSP
9 7 (1.65%) CITP
10 6 (1.41%) CCNP Voice
10 6 (1.41%) Postgraduate
11 5 (1.18%) A+ Certification
11 5 (1.18%) CCVP
12 4 (0.94%) LPIC
12 4 (0.94%) MBA
12 4 (0.94%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 97 (22.82%) SLA
2 41 (9.65%) QA
3 12 (2.82%) ISO/IEC 20000
4 11 (2.59%) ISO/IEC 27001
5 8 (1.88%) ISO 9001
6 3 (0.71%) PCI DSS
7 2 (0.47%) ISO 9000
7 2 (0.47%) SAS 70
8 1 (0.24%) Data Quality
8 1 (0.24%) ISO19770
System Software
1 46 (10.82%) Active Directory
2 32 (7.53%) VMware Infrastructure
3 12 (2.82%) Terminal Services
4 6 (1.41%) VMware ESX
5 5 (1.18%) vSphere
6 2 (0.47%) Firmware
6 2 (0.47%) NFS
6 2 (0.47%) Oracle Clusterware
6 2 (0.47%) Oracle RAC
7 1 (0.24%) Hyper-V
7 1 (0.24%) Microsoft App-V
7 1 (0.24%) VMware Workstation
7 1 (0.24%) XenDesktop
7 1 (0.24%) XenServer
Systems Management
1 7 (1.65%) Puppet
1 7 (1.65%) vRealize
2 4 (0.94%) Cisco UCCE
2 4 (0.94%) SCCM
3 3 (0.71%) Ansible
3 3 (0.71%) HP Quality Center
3 3 (0.71%) Red Hat Satellite
4 2 (0.47%) Data Guard
4 2 (0.47%) MOM
4 2 (0.47%) Norton AntiVirus
4 2 (0.47%) Oracle Flashback
4 2 (0.47%) Oracle RMAN
4 2 (0.47%) Oracle Statspack
4 2 (0.47%) SCOM
4 2 (0.47%) Systems Management Server (SMS)
5 1 (0.24%) AirWatch
5 1 (0.24%) Cisco CUCM
5 1 (0.24%) Cisco UCCX
Vendors
1 100 (23.53%) Microsoft
2 61 (14.35%) Cisco
3 57 (13.41%) Remedy
4 51 (12.00%) BMC
5 48 (11.29%) Red Hat
5 48 (11.29%) ServiceNow
6 46 (10.82%) Oracle
7 39 (9.18%) VMware
8 30 (7.06%) Juniper
9 27 (6.35%) Citrix
10 23 (5.41%) HP
11 22 (5.18%) SAP
12 19 (4.47%) LANDesk
13 14 (3.29%) Dell
13 14 (3.29%) Rackspace
14 12 (2.82%) BT
14 12 (2.82%) NetApp
15 11 (2.59%) Cadence
15 11 (2.59%) IBM
16 9 (2.12%) CA
Slough, Berkshire
ANSON MCCADE
Salary: £55,000 - £63,000
Posted: 2 days ago
Milton Keynes, Buckinghamshire
ANSON MCCADE
Salary: £55,000 - £63,000
Posted: 2 days ago
Camberley, Surrey
ARC IT Recruitment Ltd
Salary: From £45,000 to £50,000 per annum
Posted: 6 days ago
Aldershot, Hampshire
CSC
Salary: Competitive salary including excellent company benefits
Posted: 7 days ago
Bracknell, Berkshire
Vodafone
Salary: £Attractive Base plus Bonus, 28 days hols, pension sheme, share scheme
Posted: 9 days ago
Newbury, Berkshire
Vodafone
Salary: £Attractive Base plus Bonus, 28 days hols, pension sheme, share scheme
Posted: 9 days ago
Berkshire
Interquest - IQ Tech
Salary: £45000 - £60000 per annum + Pr
Posted: 10 days ago
Portsmouth
People Source Consulting
Salary: £25000 per annum + Benefits, pension
Posted: 15 days ago
Slough
CPS Group Limited
Salary: £30000 - £32000 per annum + Shift Allowance & Benefits
Posted: 16 days ago