The table below looks at the statistics for ITSM skills in IT jobs advertised for the South East region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 24 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
England / South East
Rank 228 240 337
Rank change year-on-year
+12 +97
Permanent jobs citing ITSM 181 236 124
As % of all permanent IT jobs located in the South East 1.22% 1.23% 0.61%
As % of the Processes & Methodologies category 1.42% 1.42% 0.72%
Number of salaries quoted 122 207 96
Median salary £39,250 £41,000 £39,000
Median salary % change year-on-year
-4.26% +5.12%
90% offered a salary of more than £20,000 £22,500 £21,500
10% offered a salary of more than £70,000 £55,000 £61,375
UK excluding London median salary £44,000 £42,500 £40,150
% change year-on-year
+3.52% +5.85%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
12733 16645 17283
As % of all permanent IT jobs located in the South East 85.62% 86.53% 84.86%
Number of salaries quoted 10386 14029 13881
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year
- +5.55%
90% offered a salary of more than £31,500 £31,500 £30,000
10% offered a salary of more than £67,500 £65,000 £67,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South East region.

ITSM Salary Trend in the South East

ITSM
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing ITSM across the South East region over the 3 months to 24 January 2017.

ITSM Salary Histogram in the South East

ITSM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the South East region over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +85 76 £37,500 -23.85% 4
Surrey -24 52 £30,001 -14.28% 2
Hampshire -1 20 £30,500 -32.22% 4
Buckinghamshire +26 12 £62,500 +66.66% 3
Oxfordshire +28 9 £42,500 -
West Sussex +4 9 £55,000 -18.51% 1
Kent -6 4 £57,500 +155.55% 1
East Sussex - 4 £50,000 - 1
Middlesex -1 1 £80,000 +88.23%
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 24 January 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for ITSM.

1 276 (68.66%) ITIL
2 232 (57.71%) Service Management
3 109 (27.11%) Windows
3 109 (27.11%) Microsoft
4 101 (25.12%) SLA
5 82 (20.40%) Service Delivery
6 79 (19.65%) MS Excel
7 59 (14.68%) Degree
8 58 (14.43%) Active Directory
9 57 (14.18%) Project Management
10 53 (13.18%) Linux
11 51 (12.69%) ITIL V3
12 50 (12.44%) Finance
13 49 (12.19%) ITIL Certification
14 48 (11.94%) Computer Science
15 47 (11.69%) MS Office
16 46 (11.44%) SQL
16 46 (11.44%) Analytical Skills
17 45 (11.19%) Security Cleared
18 40 (9.95%) Performance Management
18 40 (9.95%) Incident Management
19 39 (9.70%) MS Exchange
19 39 (9.70%) ServiceNow
20 37 (9.20%) Oracle
21 36 (8.96%) Office 365
22 35 (8.71%) Python
23 34 (8.46%) Perl
24 33 (8.21%) HP
25 31 (7.71%) MCP
25 31 (7.71%) SAP

ITSM
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (9.70%) MS Exchange
2 17 (4.23%) SharePoint
3 15 (3.73%) Exchange Server 2010
4 11 (2.74%) Apache
4 11 (2.74%) Tomcat
5 7 (1.74%) Blackberry Enterprise Server
5 7 (1.74%) IBM Notes
6 4 (1.00%) Oracle Service Bus
6 4 (1.00%) Oracle SOA Suite
6 4 (1.00%) Skype for Business
7 3 (0.75%) IIS
7 3 (0.75%) OpenStack
7 3 (0.75%) SharePoint 2010
8 2 (0.50%) Adobe Experience Manager
8 2 (0.50%) Exchange Server 2007
8 2 (0.50%) Exchange Server 2013
8 2 (0.50%) JBoss
8 2 (0.50%) LiveCycle
9 1 (0.25%) Exchange Server 2003
9 1 (0.25%) nginx
Applications
1 79 (19.65%) MS Excel
2 47 (11.69%) MS Office
3 8 (1.99%) MS PowerPoint
3 8 (1.99%) MS Project
4 2 (0.50%) MS Visio
5 1 (0.25%) InfoPath
5 1 (0.25%) Spreadsheet
Business Applications
1 20 (4.98%) Remedy ITSM
2 18 (4.48%) SAP Oil and Gas
3 3 (0.75%) Dynamics CRM
4 1 (0.25%) HFM
4 1 (0.25%) Hyperion Enterprise
4 1 (0.25%) Hyperion Planning
4 1 (0.25%) SAP ERP
4 1 (0.25%) SAP FI
4 1 (0.25%) SAP FSCM
4 1 (0.25%) SAP SD
Cloud Services
1 36 (8.96%) Office 365
2 18 (4.48%) Microsoft Azure
3 17 (4.23%) SaaS
4 10 (2.49%) IaaS
4 10 (2.49%) PaaS
5 9 (2.24%) Amazon AWS
6 3 (0.75%) Cloud Computing
7 1 (0.25%) OneDrive
Communications & Networking
1 18 (4.48%) Internet
2 14 (3.48%) VPN
3 13 (3.23%) DNS
4 11 (2.74%) VoIP
5 10 (2.49%) TCP/IP
6 8 (1.99%) DHCP
7 5 (1.24%) Firewall
7 5 (1.24%) LAN
7 5 (1.24%) Wireless
8 3 (0.75%) ATM
8 3 (0.75%) Remote Desktop
8 3 (0.75%) Skype
9 2 (0.50%) Cisco IOS
9 2 (0.50%) LDAP
9 2 (0.50%) SMS
9 2 (0.50%) VLAN
9 2 (0.50%) WAN
10 1 (0.25%) AMQP
10 1 (0.25%) IMAP
10 1 (0.25%) NAS
Database & Business Intelligence
1 17 (4.23%) MySQL
1 17 (4.23%) PostgreSQL
2 16 (3.98%) MongoDB
2 16 (3.98%) Relational Database
3 12 (2.99%) SQL Server
4 9 (2.24%) SAP HANA
5 8 (1.99%) Big Data
6 5 (1.24%) Data Warehouse
6 5 (1.24%) SQL Server Integration Services
6 5 (1.24%) SQL Server Reporting Services
7 4 (1.00%) HDInsight
7 4 (1.00%) Oracle Database
7 4 (1.00%) Power BI
7 4 (1.00%) QlikView
7 4 (1.00%) Spotfire
7 4 (1.00%) SQL Server 2016
7 4 (1.00%) SQL Server Analysis Services
8 3 (0.75%) Business Intelligence Development Studio
8 3 (0.75%) RDBMS
8 3 (0.75%) SQL Server 2008
Development Applications
1 21 (5.22%) JIRA
2 10 (2.49%) Visual Studio
3 3 (0.75%) eggPlant
3 3 (0.75%) Rational DOORS
3 3 (0.75%) Robot Framework
4 1 (0.25%) Ant
4 1 (0.25%) Git (software)
General
1 50 (12.44%) Finance
2 23 (5.72%) Telecoms
3 19 (4.73%) Manufacturing
4 15 (3.73%) Billing
4 15 (3.73%) Marketing
5 11 (2.74%) Electronics
6 8 (1.99%) Publishing
7 7 (1.74%) Back Office
7 7 (1.74%) Retail
8 6 (1.49%) Banking
9 2 (0.50%) Aerospace
9 2 (0.50%) Law
9 2 (0.50%) Local Government
10 1 (0.25%) Advertising
10 1 (0.25%) Czech Language
10 1 (0.25%) Pharmaceutical
10 1 (0.25%) Slovak Language
Job Titles
1 102 (25.37%) Analyst
2 59 (14.68%) Service Manager
3 47 (11.69%) Service Desk Analyst
4 46 (11.44%) Service Analyst
4 46 (11.44%) Support Analyst
5 42 (10.45%) IT Manager
6 41 (10.20%) Consultant
6 41 (10.20%) Delivery Manager
7 39 (9.70%) Services Delivery Manager
8 30 (7.46%) 2nd Line Support
8 30 (7.46%) IT Services Manager
9 24 (5.97%) IT Support
10 21 (5.22%) ITIL Manager
11 18 (4.48%) Developer
11 18 (4.48%) IT Analyst
11 18 (4.48%) Linux Engineer
11 18 (4.48%) Support Engineer
12 17 (4.23%) Architect
12 17 (4.23%) IT Support Analyst
13 16 (3.98%) Service Management Consultant
Libraries, Frameworks & Software Standards
1 26 (6.47%) .NET
2 17 (4.23%) HTML
3 12 (2.99%) Middleware
4 9 (2.24%) LAMP
4 9 (2.24%) LAPP Stack
5 8 (1.99%) SAP Fiori
5 8 (1.99%) SAPUI5
6 7 (1.74%) .NET Framework
7 6 (1.49%) Web Services
8 4 (1.00%) ASP.NET
9 2 (0.50%) CSS
9 2 (0.50%) Flash
9 2 (0.50%) Velocity
9 2 (0.50%) XML
9 2 (0.50%) XSLT
10 1 (0.25%) ActiveMQ
10 1 (0.25%) JSON
10 1 (0.25%) RabbitMQ
10 1 (0.25%) REST
10 1 (0.25%) SOAP
Miscellaneous
1 48 (11.94%) Computer Science
2 46 (11.44%) Analytical Skills
3 25 (6.22%) Data Centre
4 22 (5.47%) Blackberry
5 16 (3.98%) Mathematics
6 15 (3.73%) Management Information System
7 13 (3.23%) NHS
7 13 (3.23%) Virtual Team
8 10 (2.49%) Enterprise Software
9 7 (1.74%) Physics
10 6 (1.49%) CMDB
11 5 (1.24%) Public Cloud
12 3 (0.75%) Data Structures
12 3 (0.75%) Fat Client
12 3 (0.75%) Statistics
12 3 (0.75%) Thin Client
12 3 (0.75%) Video Conferencing
13 2 (0.50%) iPad
13 2 (0.50%) iPhone
13 2 (0.50%) PMI
Operating Systems
1 109 (27.11%) Windows
2 53 (13.18%) Linux
3 28 (6.97%) Windows 7
4 23 (5.72%) CentOS
5 20 (4.98%) Android
5 20 (4.98%) Windows Server
6 15 (3.73%) Unix
6 15 (3.73%) Windows 2000
6 15 (3.73%) Windows 8
6 15 (3.73%) Windows Mobile
6 15 (3.73%) Windows Server 2003
7 12 (2.99%) Windows Server 2008
8 11 (2.74%) Windows 10
9 10 (2.49%) Red Hat Enterprise Linux
9 10 (2.49%) Windows XP
10 8 (1.99%) Apple iOS
11 5 (1.24%) Mac OS X
11 5 (1.24%) Windows Server 2012
12 2 (0.50%) Mac OS
Processes & Methodologies
1 276 (68.66%) ITIL
2 232 (57.71%) Service Management
3 82 (20.40%) Service Delivery
4 57 (14.18%) Project Management
5 51 (12.69%) ITIL V3
6 40 (9.95%) Incident Management
6 40 (9.95%) Performance Management
7 31 (7.71%) Change Management
7 31 (7.71%) Stakeholder Management
8 30 (7.46%) Agile Software Development
8 30 (7.46%) Logistics
9 28 (6.97%) Configuration Management
9 28 (6.97%) Problem Management
10 26 (6.47%) Asset Management
10 26 (6.47%) Line Management
11 24 (5.97%) Continuous Improvement
12 23 (5.72%) PRINCE2
13 22 (5.47%) CRM
13 22 (5.47%) Information Security
13 22 (5.47%) Unit Testing
Programming Languages
1 46 (11.44%) SQL
2 35 (8.71%) Python
3 34 (8.46%) Perl
4 30 (7.46%) C#
5 24 (5.97%) Java
6 13 (3.23%) VB
7 12 (2.99%) PowerShell
8 10 (2.49%) Ruby
9 9 (2.24%) PHP
10 5 (1.24%) JavaScript
11 3 (0.75%) C
11 3 (0.75%) C++
11 3 (0.75%) VB.NET
12 1 (0.25%) Bash Shell
12 1 (0.25%) Shell Script
12 1 (0.25%) T-SQL
Qualifications
1 59 (14.68%) Degree
2 49 (12.19%) ITIL Certification
3 45 (11.19%) Security Cleared
4 31 (7.71%) MCP
5 23 (5.72%) Cisco Certification
6 22 (5.47%) CCNA
7 21 (5.22%) Microsoft Certification
8 19 (4.73%) RHCA
9 15 (3.73%) SC Cleared
10 10 (2.49%) ITIL Foundation Certificate
11 7 (1.74%) APMP
11 7 (1.74%) PMI Certification
12 6 (1.49%) BC Cleared
12 6 (1.49%) DV Cleared
13 5 (1.24%) PMP
14 4 (1.00%) ISEB
15 3 (0.75%) A+ Certification
16 2 (0.50%) ISTQB
16 2 (0.50%) PRINCE2 Certification
16 2 (0.50%) Six Sigma Green Belt
Quality Assurance & Compliance
1 101 (25.12%) SLA
2 22 (5.47%) QA
3 16 (3.98%) COBIT
4 13 (3.23%) ISO/IEC 17799
5 7 (1.74%) ISO/IEC 27001
6 6 (1.49%) Data Quality
7 2 (0.50%) ISO19770
7 2 (0.50%) Sarbanes-Oxley
8 1 (0.25%) GAMP
System Software
1 58 (14.43%) Active Directory
2 13 (3.23%) VMware Infrastructure
3 10 (2.49%) vSphere
4 7 (1.74%) BlackBerry Internet Service
5 5 (1.24%) Terminal Services
6 2 (0.50%) BitLocker
6 2 (0.50%) Hyper-V
7 1 (0.25%) Microsoft App-V
7 1 (0.25%) NDS
7 1 (0.25%) Snort
Systems Management
1 30 (7.46%) SCCM
2 12 (2.99%) HP Quality Center
3 7 (1.74%) SCOM
4 6 (1.49%) Puppet
5 3 (0.75%) Icinga
5 3 (0.75%) Opscode Chef
5 3 (0.75%) vRealize
6 2 (0.50%) Microsoft Intune
7 1 (0.25%) AirWatch
7 1 (0.25%) DameWare
7 1 (0.25%) EMC NetWorker
7 1 (0.25%) FortiGate
7 1 (0.25%) Nagios
7 1 (0.25%) OVSD
7 1 (0.25%) Pingdom
7 1 (0.25%) QRadar
7 1 (0.25%) RSA Archer
Vendors
1 109 (27.11%) Microsoft
2 39 (9.70%) ServiceNow
3 37 (9.20%) Oracle
4 33 (8.21%) HP
5 31 (7.71%) SAP
6 27 (6.72%) Red Hat
7 26 (6.47%) VMware
8 24 (5.97%) Dell
9 20 (4.98%) Remedy
10 17 (4.23%) Cisco
11 9 (2.24%) Avaya
11 9 (2.24%) BMC
11 9 (2.24%) SolarWinds
12 7 (1.74%) Lotus
13 6 (1.49%) Cognizant
13 6 (1.49%) EMC
14 5 (1.24%) Citrix
14 5 (1.24%) Salesforce.com
15 4 (1.00%) IBM
15 4 (1.00%) TOWER Software
Burgess Hill, West Sussex
Jenrick IT
Salary: Competitive salary
Posted: 4 hours ago
Berkshire
Interquest - IQ Tech
Salary: £75000 - £80000 per annum + Bonus & Benefits
Posted: 5 hours ago
Hampshire
Executive Recruitment Services (ERS)
Salary: £18000 - £20000 per annum
Posted: Yesterday
Hampshire
Redrock Consulting Ltd
Salary: £90000 - £110000 per annum + Excellent Benefits + Bonus
Posted: 5 days ago
Southampton, Hampshire
Sanderson
Salary: £90000 - £95000 per annum + excellent benefits
Posted: 4 days ago
Newbury
People Source Consulting
Salary: £25000 - £28000 per annum + 20% Shift Bonus + Benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
Crimson Ltd
Salary: £30000 - £35000 per annum + pension, healthcare, car allowance
Posted: 3 days ago
Queenborough, Kent
Aesica Pharmaceuticals
Salary: Competitive
Posted: 11 days ago
Berkshire
ComputAppoint
Salary: £25000 - £30000 per annum
Posted: 6 days ago
Staines, Middlesex
Parham Consulting
Salary: Up to £80,000 per annum plus up to 20% bonus, shares and good benefits
Posted: 6 days ago
Marlow, Buckinghamshire
Evolution Recruitment Solutions
Salary: 25,000 - 40,000 per annum
Posted: 4 days ago
Maidenhead, Berkshire
EXCELerate
Salary: Up to £48,000 per annum +Pension, healthcare, bonus
Posted: 6 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £45000 - £50000 per annum
Posted: 3 days ago
Woking
Edward Carter Solutions
Salary: £30000 - £30001 per annum
Posted: 18 days ago