The table below looks at the statistics for ITSM skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 250 264 305
Rank change year-on-year
+14 +41
Permanent jobs citing ITSM 213 172 145
As % of all permanent IT jobs located in the South East 0.94% 0.79% 0.63%
As % of the Processes & Methodologies category 1.20% 1.04% 0.83%
Number of salaries quoted 172 145 122
Average salary £37,500 £42,500 £40,000
Average salary % change year-on-year
-11.76% +6.25%
90% offered a salary of more than £23,500 £23,150 £30,000
10% offered a salary of more than £64,750 £67,000 £60,000
UK excluding London average salary £41,000 £42,500 £40,000
% change year-on-year
-3.52% +6.25%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17755 16471 17389
As % of all permanent IT jobs located in the South East 78.46% 75.79% 75.96%
Number of salaries quoted 13729 13376 14722
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the South East region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the South East

ITSM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the South East region.

ITSM Salary Trend in the South East

ITSM
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing ITSM across the South East region over the 3 months to 22 August 2014.

ITSM Salary Histogram in the South East

ITSM
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the South East region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +21 73 £30,000 -29.41% 7
Berkshire +9 51 £37,500 -6.25% 4
Hampshire -14 42 £45,500 +19.73% 7
West Sussex +6 20 £40,000 +81.81% 1
Oxfordshire +18 9 £46,345 +20.37% 1
Buckinghamshire -10 8 £57,500 +66.66%
East Sussex -36 2 £42,500 -18.26%
Kent -4 1 £28,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 22 August 2014, IT jobs across the South East region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 342 (78.26%) Service Management
2 310 (70.94%) ITIL
3 108 (24.71%) Finance
4 96 (21.97%) Microsoft
5 93 (21.28%) Service Delivery
6 89 (20.37%) Degree
7 88 (20.14%) Windows
8 78 (17.85%) SQL
9 69 (15.79%) Problem Management
10 68 (15.56%) VMware
11 67 (15.33%) MS Excel
12 65 (14.87%) CSS
13 63 (14.42%) Oracle
14 58 (13.27%) HTML
14 58 (13.27%) Telecoms
15 57 (13.04%) Change Management
15 57 (13.04%) SLA
16 54 (12.36%) Management Information System
17 52 (11.90%) JavaScript
18 49 (11.21%) ITIL Certification
19 48 (10.98%) CMDB
20 45 (10.30%) XML
21 43 (9.84%) UNIX
22 42 (9.61%) HP
22 42 (9.61%) Project Management
22 42 (9.61%) Advertising
22 42 (9.61%) ServiceNow
23 41 (9.38%) IBM
23 41 (9.38%) Web Services
24 40 (9.15%) SQL Server

ITSM
Top Related IT Skills in the South East by Category

For the 6 months to 22 August 2014, IT jobs across the South East region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 38 (8.70%) Apache
2 33 (7.55%) Tomcat
3 31 (7.09%) IIS
4 15 (3.43%) SharePoint
5 9 (2.06%) MS Exchange
6 8 (1.83%) JCAPS
7 7 (1.60%) CICS
8 6 (1.37%) WebSphere
9 4 (0.92%) Exchange Server 2007
9 4 (0.92%) SharePoint 2010
9 4 (0.92%) SAS
9 4 (0.92%) Blackberry Enterprise Server
10 3 (0.69%) IBM HTTP Server
10 3 (0.69%) Oracle HTTP Server
10 3 (0.69%) NetWeaver
10 3 (0.69%) Exchange Server 2010
10 3 (0.69%) Drupal
11 2 (0.46%) TeamSite
12 1 (0.23%) IBM Notes
12 1 (0.23%) WorkSite
Applications
1 67 (15.33%) MS Excel
2 38 (8.70%) MS Office
3 8 (1.83%) MS PowerPoint
4 2 (0.46%) MS Visio
4 2 (0.46%) PaintShop Pro
Business Applications
1 37 (8.47%) Remedy ITSM
2 13 (2.97%) Remedy AR System
3 5 (1.14%) SAP FI/CO
3 5 (1.14%) SAP FI
3 5 (1.14%) SAP CO
4 2 (0.46%) SAP GRC
5 1 (0.23%) Agresso
5 1 (0.23%) SAP Oil and Gas
Cloud Services
1 26 (5.95%) SaaS
2 6 (1.37%) PaaS
3 4 (0.92%) Microsoft Azure
4 2 (0.46%) Amazon AWS
Communications & Networking
1 35 (8.01%) DNS
2 27 (6.18%) SSL
3 24 (5.49%) Firewall
3 24 (5.49%) Internet
4 23 (5.26%) SAN
5 20 (4.58%) TCP/IP
5 20 (4.58%) VPN
6 19 (4.35%) LDAP
7 13 (2.97%) LAN
7 13 (2.97%) WAN
7 13 (2.97%) NAS
8 11 (2.52%) DSL
8 11 (2.52%) DHCP
9 7 (1.60%) HTTP
9 7 (1.60%) VoIP
10 5 (1.14%) Wireless
11 4 (0.92%) Radio Access Network
11 4 (0.92%) 3G
12 3 (0.69%) Broadband
12 3 (0.69%) POP3
Database & Business Intelligence
1 40 (9.15%) SQL Server
2 29 (6.64%) MySQL
3 24 (5.49%) Relational Database
4 21 (4.81%) DB2
5 13 (2.97%) SQL Server Reporting Services
6 11 (2.52%) RDBMS
7 10 (2.29%) SQL Server Integration Services
8 9 (2.06%) SQL Server 2008
9 6 (1.37%) Oracle Database
10 5 (1.14%) Oracle Database 11g
11 3 (0.69%) BusinessObjects
12 2 (0.46%) MongoDB
12 2 (0.46%) Apache Cassandra
12 2 (0.46%) Big Data
12 2 (0.46%) SQL Server 2012
12 2 (0.46%) SQL Server 2005
12 2 (0.46%) SAP BI
13 1 (0.23%) Data Warehouse
13 1 (0.23%) SAP HANA
Development Applications
1 10 (2.29%) Team Foundation Server
1 10 (2.29%) Visual Studio
2 6 (1.37%) Eclipse
3 4 (0.92%) Xcode
4 2 (0.46%) JUnit
4 2 (0.46%) Serena SBM
General
1 108 (24.71%) Finance
2 58 (13.27%) Telecoms
3 42 (9.61%) Advertising
4 16 (3.66%) French Language
5 15 (3.43%) Legal
6 12 (2.75%) Retail
7 10 (2.29%) Banking
8 9 (2.06%) Law
8 9 (2.06%) German Language
9 8 (1.83%) Marketing
10 3 (0.69%) Manufacturing
10 3 (0.69%) Electronics
11 2 (0.46%) Publishing
12 1 (0.23%) Billing
12 1 (0.23%) Local Government
12 1 (0.23%) Hungarian Language
12 1 (0.23%) Italian Language
12 1 (0.23%) Spanish Language
Job Titles
1 89 (20.37%) Analyst
2 75 (17.16%) Service Manager
3 52 (11.90%) Developer
4 47 (10.76%) Technical Manager
5 45 (10.30%) Applications Support
6 37 (8.47%) Support Analyst
7 32 (7.32%) Technical Services Manager
8 26 (5.95%) Service Analyst
9 23 (5.26%) Support Engineer
10 22 (5.03%) Technical Support
11 21 (4.81%) Support Manager
12 20 (4.58%) Consultant
12 20 (4.58%) Applications Support Analyst
12 20 (4.58%) Service Desk Analyst
13 19 (4.35%) Applications Manager
14 17 (3.89%) Transition Manager
15 16 (3.66%) Delivery Manager
15 16 (3.66%) Services Delivery Manager
16 15 (3.43%) Architect
16 15 (3.43%) Head of Service Management
Libraries, Frameworks & Software Standards
1 65 (14.87%) CSS
2 58 (13.27%) HTML
3 45 (10.30%) XML
4 41 (9.38%) Web Services
5 27 (6.18%) .NET
6 22 (5.03%) Ajax
7 17 (3.89%) LAMP
8 15 (3.43%) WAMP
9 10 (2.29%) HTML5
10 9 (2.06%) XHTML
11 7 (1.60%) SOAP
11 7 (1.60%) JSON
12 5 (1.14%) COM
13 4 (0.92%) Java EE
13 4 (0.92%) Application Packaging
13 4 (0.92%) Middleware
13 4 (0.92%) Cocoa
13 4 (0.92%) SAP Basis
13 4 (0.92%) Android NDK
14 3 (0.69%) WebSphere MQ
Miscellaneous
1 54 (12.36%) Management Information System
2 48 (10.98%) CMDB
3 28 (6.41%) Computer Science
4 15 (3.43%) Enterprise Software
5 10 (2.29%) Replication
6 9 (2.06%) Mainframe
7 8 (1.83%) Clustering
8 7 (1.60%) Statistics
8 7 (1.60%) IBM Mainframe
9 6 (1.37%) Frameworx
9 6 (1.37%) Informatics
10 5 (1.14%) GIS
10 5 (1.14%) NHS
10 5 (1.14%) Mobile App
10 5 (1.14%) Enterprise Storage
11 4 (0.92%) Open Source
11 4 (0.92%) Blackberry
11 4 (0.92%) IVR
12 3 (0.69%) Smartphone
12 3 (0.69%) Video Conferencing
Operating Systems
1 88 (20.14%) Windows
2 43 (9.84%) UNIX
3 33 (7.55%) Linux
4 22 (5.03%) Windows 7
5 17 (3.89%) Windows XP
6 12 (2.75%) Windows Server 2008
7 10 (2.29%) Apple iOS
8 9 (2.06%) Android
9 8 (1.83%) Red Hat Enterprise Linux
10 7 (1.60%) zOS
11 5 (1.14%) Windows Server 2012
12 4 (0.92%) Windows Server 2003
13 3 (0.69%) Windows 8
14 2 (0.46%) Oracle Linux
14 2 (0.46%) AIX
14 2 (0.46%) Solaris
15 1 (0.23%) Windows Vista
Processes & Methodologies
1 342 (78.26%) Service Management
2 310 (70.94%) ITIL
3 93 (21.28%) Service Delivery
4 69 (15.79%) Problem Management
5 57 (13.04%) Change Management
6 42 (9.61%) Project Management
7 40 (9.15%) Incident Management
8 34 (7.78%) PRINCE2
9 33 (7.55%) Configuration Management
10 26 (5.95%) Disaster Recovery
11 23 (5.26%) Release Management
12 21 (4.81%) Time Management
13 20 (4.58%) Validation
13 20 (4.58%) Stakeholder Management
14 19 (4.35%) E-business
15 17 (3.89%) Business Continuity
15 17 (3.89%) Process Management
15 17 (3.89%) Asset Management
15 17 (3.89%) Capacity Management
16 14 (3.20%) Migration
Programming Languages
1 78 (17.85%) SQL
2 52 (11.90%) JavaScript
3 34 (7.78%) Java
4 11 (2.52%) C#
5 10 (2.29%) Perl
5 10 (2.29%) PHP
5 10 (2.29%) T-SQL
5 10 (2.29%) Python
6 9 (2.06%) C++
7 8 (1.83%) PowerShell
8 5 (1.14%) PL/SQL
9 4 (0.92%) Objective-C
10 3 (0.69%) AWK
10 3 (0.69%) Shell Script
10 3 (0.69%) Korn
10 3 (0.69%) sed
10 3 (0.69%) Bash Shell
11 1 (0.23%) ABAP
11 1 (0.23%) C
11 1 (0.23%) Delphi
Qualifications
1 89 (20.37%) Degree
2 49 (11.21%) ITIL Certification
3 22 (5.03%) ISEB
4 20 (4.58%) Security Cleared
5 18 (4.12%) Microsoft Certification
6 15 (3.43%) ITIL Foundation Certificate
7 13 (2.97%) MCSE
7 13 (2.97%) MCP
8 9 (2.06%) Cisco Certification
8 9 (2.06%) MCSA
9 7 (1.60%) CCNA
9 7 (1.60%) VMware Certified Professional (VCP)
9 7 (1.60%) SC Cleared
10 6 (1.37%) MCDBA
10 6 (1.37%) Network+ Certification
11 5 (1.14%) CCA
12 4 (0.92%) MCDST
13 3 (0.69%) SAP Certification
13 3 (0.69%) PRINCE2 Certification
14 2 (0.46%) EXIN
Quality Assurance & Compliance
1 57 (13.04%) SLA
2 11 (2.52%) ISO/IEC 27001
3 10 (2.29%) ISO 9000
4 7 (1.60%) PCI DSS
5 5 (1.14%) COBIT
6 4 (0.92%) QA
7 3 (0.69%) ISO 9001
8 1 (0.23%) ISO/IEC 20000
System Software
1 39 (8.92%) Active Directory
2 34 (7.78%) VMware Infrastructure
3 12 (2.75%) VMware ESX
4 8 (1.83%) VMware Workstation
5 4 (0.92%) Hyper-V
6 3 (0.69%) Terminal Services
6 3 (0.69%) Tivoli Directory Server
7 2 (0.46%) XenApp
7 2 (0.46%) XenDesktop
8 1 (0.23%) NFS
8 1 (0.23%) vSphere
8 1 (0.23%) XenServer
Systems Management
1 21 (4.81%) SCCM
2 13 (2.97%) Tivoli
3 12 (2.75%) Netcool
4 11 (2.52%) Norton AntiVirus
4 11 (2.52%) Oracle Enterprise Manager
5 10 (2.29%) OVPI
5 10 (2.29%) HP NNM
5 10 (2.29%) OpenView
5 10 (2.29%) TeMIP
6 9 (2.06%) Systems Management Server (SMS)
7 5 (1.14%) NetBackup
7 5 (1.14%) Backup Exec
7 5 (1.14%) HP UCMDB
8 4 (0.92%) SCOM
8 4 (0.92%) NSN NetAct
8 4 (0.92%) Cisco UCCX
9 3 (0.69%) Nagios
10 2 (0.46%) Cacti
10 2 (0.46%) Puppet
10 2 (0.46%) Opscode Chef
Vendors
1 96 (21.97%) Microsoft
2 68 (15.56%) VMware
3 63 (14.42%) Oracle
4 42 (9.61%) HP
4 42 (9.61%) ServiceNow
5 41 (9.38%) IBM
6 37 (8.47%) Remedy
7 35 (8.01%) BMC
8 27 (6.18%) Citrix
9 20 (4.58%) Cisco
10 16 (3.66%) SAP
11 14 (3.20%) Symantec
12 8 (1.83%) Tumbleweed
12 8 (1.83%) Red Hat
12 8 (1.83%) Dell
13 7 (1.60%) Huawei
14 6 (1.37%) Business Objects
14 6 (1.37%) EMC
15 4 (0.92%) Nokia Solutions and Networks
15 4 (0.92%) Veeam
Staines, Middlesex
Quadratek People Limited
Salary: From £65,000 to £100,000 per annum Excellent salary plus full benefits
Posted: 1 hour ago
Oxford, Oxfordshire
Jumar
Salary: Up to £65,000 per annum plus excellent bonus, benefits and car
Posted: 20 hours ago
Woking, Surrey
Testing Circle Ltd
Salary: From £30,000 to £40,000 per annum
Posted: 23 hours ago
Egham, Surrey
Servicenow
Salary: Salary, Bonus, Stock & Benefits
Posted: Yesterday
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: Yesterday
Middlesex
Interquest - IQ ESM
Salary: £45000 per annum
Posted: 2 days ago
Berkshire
Interquest - IQ ESM
Salary: £34000 per annum
Posted: 2 days ago
Guildford, Surrey
UNIVERSITY OF SURREY
Salary: From £25,013 to £28,972 per annum
Posted: 2 days ago
Reading, Berkshire
Three
Posted: 2 days ago
Basingstoke, Hampshire
Capita Resourcing - IT Resourcing
Salary: £45000 - £55000 per annum + Benefits
Posted: 2 days ago
Portsmouth
Computer Futures
Salary: £50000 - £55000 per annum + competitive
Posted: 3 days ago
Horsham, West Sussex
Cyber Team
Salary: From £36,000 to £40,000 per annum Plus Excellent Benefits package
Posted: 3 days ago
Reading, Berkshire
Opus Resourcing Ltd
Salary: £60000 - £65000 per annum + £6k Car Allow + Bonus to 20%
Posted: 3 days ago
Havant, Hampshire
Advanced Resource Managers
Salary: £35000 - £40000 per annum + benefits
Posted: 3 days ago
Newbury, Berkshire
Go Partnership.
Salary: From £32,000 to £34,000 per annum + Benefits
Posted: 5 days ago
Hampshire
Interquest - IQ ESM
Salary: £45000 - £65000 per annum
Posted: 9 days ago
South East
Vodafone
Posted: 10 days ago
Woking
Interquest - IQ ESM
Salary: £25000 - £42000 per annum
Posted: 16 days ago
Portsmouth
Computer Futures
Salary: £50000 - £60000 per annum + competitive
Posted: 17 days ago
South East England
Interquest - IQ ESM
Salary: £50000 - £65000 per annum + £6k car allowance
Posted: 22 days ago