The table below looks at the statistics for the Support Manager role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Support Manager
Rank 243 206 209
Rank change year-on-year
-37 +3
Permanent jobs requiring a Support Manager 8 23 7
As % of all permanent IT jobs located in the South West 0.13% 0.38% 0.14%
As % of the Job Titles category 0.14% 0.40% 0.15%
Number of salaries quoted 8 17 6
Average salary £43,000 £40,000 £36,000
Average salary % change year-on-year
+7.50% +11.11%
90% offered a salary of more than £35,550 £25,500 £28,750
10% offered a salary of more than £54,500 £51,000 £41,875
UK excluding London average salary £48,000 £45,000 £42,500
% change year-on-year
+6.66% +5.88%
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5751 5796 4821
As % of all permanent IT jobs located in the South West 96.17% 95.27% 95.18%
Number of salaries quoted 4841 4792 4152
Average salary £38,000 £37,000 £35,000
Average salary % change year-on-year
+2.70% +5.71%
90% offered a salary of more than £24,000 £23,916 £24,000
10% offered a salary of more than £55,648 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Manager
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the South West

Support Manager
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the South West region.

Support Manager Salary Trend in the South West

Support Manager
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Manager across the South West region over the 3 months to 28 August 2015.

Support Manager Salary Histogram in the South West

Support Manager
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the South West region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +2 5 £43,000 +40.98%
Bristol -18 2 £52,000 +22.35% 6
Somerset -6 1 £31,000 -4.61% 2
Support Manager
England

Support Manager
Top 30 Related IT Skills in the South West

For the 6 months to 28 August 2015, IT jobs across the South West region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 8 (44.44%) SLA
2 7 (38.89%) Microsoft
2 7 (38.89%) Service Delivery
3 6 (33.33%) ITIL
3 6 (33.33%) Windows
4 5 (27.78%) MS Excel
4 5 (27.78%) Active Directory
4 5 (27.78%) VMware
4 5 (27.78%) Statistics
5 4 (22.22%) VMware Infrastructure
5 4 (22.22%) Mentoring
5 4 (22.22%) Service Management
5 4 (22.22%) Finance
6 3 (16.67%) Linux
6 3 (16.67%) SQL
6 3 (16.67%) MS Office
6 3 (16.67%) Windows Server 2008
7 2 (11.11%) Red Hat Enterprise Linux
7 2 (11.11%) SCOM
7 2 (11.11%) NetBackup
7 2 (11.11%) Security Cleared
7 2 (11.11%) Coaching
7 2 (11.11%) Windows Server 2012
7 2 (11.11%) Symantec Endpoint Protection
7 2 (11.11%) HP SIM
7 2 (11.11%) Root Cause Analysis
7 2 (11.11%) SAP
7 2 (11.11%) Web Services
7 2 (11.11%) .NET
7 2 (11.11%) SQL Server

Support Manager
Top Related IT Skills in the South West by Category

For the 6 months to 28 August 2015, IT jobs across the South West region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.56%) SharePoint
Applications
1 5 (27.78%) MS Excel
2 3 (16.67%) MS Office
3 1 (5.56%) MS Project
Business Applications
1 1 (5.56%) SAP Oil and Gas
Cloud Services
1 1 (5.56%) Amazon AWS
Communications & Networking
1 2 (11.11%) DHCP
1 2 (11.11%) DNS
1 2 (11.11%) Firewall
2 1 (5.56%) Wi-Fi
2 1 (5.56%) VLAN
2 1 (5.56%) WAN
2 1 (5.56%) MPLS
2 1 (5.56%) VPN
Database & Business Intelligence
1 2 (11.11%) SQL Server
2 1 (5.56%) SQL Server Reporting Services
General
1 4 (22.22%) Finance
2 1 (5.56%) Manufacturing
2 1 (5.56%) Marketing
2 1 (5.56%) Electronics
2 1 (5.56%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (11.11%) .NET
1 2 (11.11%) Web Services
2 1 (5.56%) XML
2 1 (5.56%) .NET Framework
Miscellaneous
1 5 (27.78%) Statistics
2 1 (5.56%) CMDB
2 1 (5.56%) Analytical Skills
2 1 (5.56%) DTV
2 1 (5.56%) Management Information System
Operating Systems
1 6 (33.33%) Windows
2 3 (16.67%) Linux
2 3 (16.67%) Windows Server 2008
3 2 (11.11%) Red Hat Enterprise Linux
3 2 (11.11%) Windows Server 2012
4 1 (5.56%) Windows Server 2003
Processes & Methodologies
1 7 (38.89%) Service Delivery
2 6 (33.33%) ITIL
3 4 (22.22%) Mentoring
3 4 (22.22%) Service Management
4 2 (11.11%) Root Cause Analysis
4 2 (11.11%) Coaching
4 2 (11.11%) Agile Software Development
5 1 (5.56%) Problem Management
5 1 (5.56%) Digital Marketing
5 1 (5.56%) Data Mapping
5 1 (5.56%) Waterfall
5 1 (5.56%) Network Management
5 1 (5.56%) Change Control
5 1 (5.56%) Change Management
5 1 (5.56%) ITSM
5 1 (5.56%) Stakeholder Management
5 1 (5.56%) Programme Management
5 1 (5.56%) PRINCE2
5 1 (5.56%) CRM
5 1 (5.56%) E-Commerce
Programming Languages
1 3 (16.67%) SQL
2 1 (5.56%) AWK
2 1 (5.56%) sed
2 1 (5.56%) C#
Qualifications
1 2 (11.11%) Security Cleared
2 1 (5.56%) MCP
2 1 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 8 (44.44%) SLA
2 1 (5.56%) Sarbanes-Oxley
System Software
1 5 (27.78%) Active Directory
2 4 (22.22%) VMware Infrastructure
3 2 (11.11%) VMware ESX
Systems Management
1 2 (11.11%) NetBackup
1 2 (11.11%) SCOM
1 2 (11.11%) HP SIM
1 2 (11.11%) Symantec Endpoint Protection
2 1 (5.56%) Tivoli
Vendors
1 7 (38.89%) Microsoft
2 5 (27.78%) VMware
3 2 (11.11%) SAP
3 2 (11.11%) HP
3 2 (11.11%) Symantec
4 1 (5.56%) Remedy
4 1 (5.56%) Sage
4 1 (5.56%) Nimsoft
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