The table below looks at the statistics for the Support Specialist role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Specialist in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Support Specialist
Rank 242 228 217
Rank change year-on-year
-14 -11
Permanent jobs requiring a Support Specialist 5 19 10
As % of all permanent IT jobs located in the South West 0.088% 0.32% 0.19%
As % of the Job Titles category 0.091% 0.32% 0.19%
Number of salaries quoted 4 18 5
Average salary £33,750 £32,000 £35,000
Average salary % change year-on-year
+5.46% -8.57%
90% offered a salary of more than £27,950 £28,500 £23,000
10% offered a salary of more than £36,750 £35,075 £47,500
UK excluding London average salary £38,500 £35,000 £39,000
% change year-on-year
+10.00% -10.25%
Support Specialist
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5515 5870 5210
As % of all permanent IT jobs located in the South West 97.04% 97.49% 96.97%
Number of salaries quoted 4635 4993 4429
Average salary £38,500 £37,500 £35,000
Average salary % change year-on-year
+2.66% +7.14%
90% offered a salary of more than £24,500 £24,000 £23,000
10% offered a salary of more than £57,500 £51,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Specialist
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Support Specialist in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the South West

Support Specialist
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist across the South West region.

Support Specialist Salary Trend in the South West

Support Specialist
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Specialist within the South West region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -1 2 £32,500 -13.62% 2
Bristol -3 1 £35,000 +23.89% 4
Gloucestershire -12 1 £37,500 +21.95%
Somerset - 1 £26,000 -
Support Specialist
England

Support Specialist
Top 30 Related IT Skills in the South West

For the 6 months to 8 February 2016, IT jobs across the South West region that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title.

1 14 (50.00%) Service Delivery
2 11 (39.29%) ITIL
3 10 (35.71%) SLA
3 10 (35.71%) Microsoft
4 9 (32.14%) Finance
4 9 (32.14%) Windows
5 8 (28.57%) MS Excel
6 7 (25.00%) SQL
6 7 (25.00%) Analytical Skills
7 6 (21.43%) Java
7 6 (21.43%) Unix
7 6 (21.43%) Stakeholder Management
8 5 (17.86%) Process Management
8 5 (17.86%) Thin Client
8 5 (17.86%) ITIL Certification
8 5 (17.86%) SQL Server
8 5 (17.86%) Service Desk Management
8 5 (17.86%) Root Cause Analysis
8 5 (17.86%) Fat Client
9 4 (14.29%) Security Operations
9 4 (14.29%) Security Operations Centre
9 4 (14.29%) Incident Management
9 4 (14.29%) Computer Forensics
9 4 (14.29%) Penetration Testing
9 4 (14.29%) Risk Management
9 4 (14.29%) Business Continuity
9 4 (14.29%) Information Security
9 4 (14.29%) Service Management
9 4 (14.29%) Firewall
10 3 (10.71%) Intranet

Support Specialist
Top Related IT Skills in the South West by Category

For the 6 months to 8 February 2016, IT jobs across the South West region that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (10.71%) SharePoint
2 1 (3.57%) BizTalk Server
2 1 (3.57%) Blackberry Enterprise Server
2 1 (3.57%) CMS
2 1 (3.57%) Exchange Server 2007
2 1 (3.57%) Exchange Server 2013
2 1 (3.57%) IIS
2 1 (3.57%) MS Exchange
2 1 (3.57%) Office Communications Server
2 1 (3.57%) Skype for Business
Applications
1 8 (28.57%) MS Excel
2 1 (3.57%) MS Office
Business Applications
1 1 (3.57%) Dynamics CRM
1 1 (3.57%) SAP Business One
Cloud Services
1 1 (3.57%) IaaS
1 1 (3.57%) PaaS
1 1 (3.57%) SaaS
Communications & Networking
1 4 (14.29%) Firewall
2 3 (10.71%) DNS
2 3 (10.71%) Internet
2 3 (10.71%) Intranet
3 2 (7.14%) Cisco ASA
3 2 (7.14%) Cisco ISE
3 2 (7.14%) Cisco Nexus
3 2 (7.14%) F5 BIG-IP GTM
3 2 (7.14%) F5 BIG-IP LTM
3 2 (7.14%) Network Security
3 2 (7.14%) PSTN
4 1 (3.57%) FTP
4 1 (3.57%) IMAP
Database & Business Intelligence
1 5 (17.86%) SQL Server
2 3 (10.71%) Crystal Reports
3 1 (3.57%) MS Access
Development Applications
1 1 (3.57%) Visual Studio
General
1 9 (32.14%) Finance
2 3 (10.71%) Banking
3 1 (3.57%) Legal
Libraries, Frameworks & Software Standards
1 1 (3.57%) .NET
1 1 (3.57%) HTML
1 1 (3.57%) XML
Miscellaneous
1 7 (25.00%) Analytical Skills
2 5 (17.86%) Fat Client
2 5 (17.86%) Thin Client
3 4 (14.29%) Security Operations Centre
4 2 (7.14%) Distributed Denial-of-Service
4 2 (7.14%) Online Banking
4 2 (7.14%) Video Conferencing
5 1 (3.57%) Management Information System
Operating Systems
1 9 (32.14%) Windows
2 6 (21.43%) Unix
3 3 (10.71%) Linux
4 2 (7.14%) Windows Server
5 1 (3.57%) CentOS
5 1 (3.57%) Kali Linux
5 1 (3.57%) Red Hat Enterprise Linux
5 1 (3.57%) Ubuntu
Processes & Methodologies
1 14 (50.00%) Service Delivery
2 11 (39.29%) ITIL
3 6 (21.43%) Stakeholder Management
4 5 (17.86%) Process Management
4 5 (17.86%) Root Cause Analysis
4 5 (17.86%) Service Desk Management
5 4 (14.29%) Business Continuity
5 4 (14.29%) Computer Forensics
5 4 (14.29%) Incident Management
5 4 (14.29%) Information Security
5 4 (14.29%) Penetration Testing
5 4 (14.29%) Risk Management
5 4 (14.29%) Security Operations
5 4 (14.29%) Service Management
6 2 (7.14%) B2B
6 2 (7.14%) Business Intelligence
6 2 (7.14%) Coaching
6 2 (7.14%) CRM
6 2 (7.14%) Document Management
6 2 (7.14%) Network Monitoring
Programming Languages
1 7 (25.00%) SQL
2 6 (21.43%) Java
3 3 (10.71%) PHP
3 3 (10.71%) VB
4 2 (7.14%) C#
4 2 (7.14%) Perl
4 2 (7.14%) Python
5 1 (3.57%) PowerShell
5 1 (3.57%) VBA
5 1 (3.57%) VBScript
Qualifications
1 5 (17.86%) ITIL Certification
2 3 (10.71%) Degree
3 2 (7.14%) CCNP
3 2 (7.14%) Cisco Certification
4 1 (3.57%) MCSA
4 1 (3.57%) MCSE
4 1 (3.57%) Microsoft Certification
4 1 (3.57%) SC Cleared
4 1 (3.57%) Security Cleared
Quality Assurance & Compliance
1 10 (35.71%) SLA
System Software
1 1 (3.57%) Active Directory
1 1 (3.57%) Hyper-V
Systems Management
1 2 (7.14%) CA Spectrum
1 2 (7.14%) Cisco CUCM
1 2 (7.14%) Cisco UCCE
1 2 (7.14%) Cisco UCCX
1 2 (7.14%) Endace
1 2 (7.14%) Nagios
Vendors
1 10 (35.71%) Microsoft
2 3 (10.71%) Cisco
3 2 (7.14%) Blue Coat
3 2 (7.14%) CA
3 2 (7.14%) F5
3 2 (7.14%) Intel
3 2 (7.14%) Intel Security
3 2 (7.14%) Juniper
3 2 (7.14%) Lancope
3 2 (7.14%) Nimsoft
3 2 (7.14%) Palo Alto
3 2 (7.14%) Splunk
3 2 (7.14%) Verint
4 1 (3.57%) Citrix
4 1 (3.57%) Red Hat
4 1 (3.57%) RightFax
4 1 (3.57%) SAP
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