The table below looks at the statistics for the Support Specialist role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Specialist in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Support Specialist
Rank 225 224 216
Rank change year-on-year
-1 -8
Permanent jobs requiring a Support Specialist 20 15 10
As % of all permanent IT jobs located in the South West 0.32% 0.25% 0.18%
As % of the Job Titles category 0.33% 0.27% 0.18%
Number of salaries quoted 19 6 9
Average salary £30,000 £21,500 £34,000
Average salary % change year-on-year
+39.53% -36.76%
90% offered a salary of more than £28,700 £20,150 £27,900
10% offered a salary of more than £35,700 £43,250 £37,987
UK excluding London average salary £37,500 £37,000 £34,000
% change year-on-year
+1.35% +8.82%
Support Specialist
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
6066 5649 5489
As % of all permanent IT jobs located in the South West 95.78% 95.21% 96.45%
Number of salaries quoted 5079 4819 4887
Average salary £37,500 £36,000 £36,000
Average salary % change year-on-year
+4.16% -
90% offered a salary of more than £23,500 £22,500 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Specialist
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Support Specialist in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in the South West

Support Specialist
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist across the South West region.

Support Specialist Salary Trend in the South West

Support Specialist
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Specialist across the South West region over the 3 months to 18 December 2014.

Support Specialist Salary Histogram in the South West

Support Specialist
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Specialist within the South West region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire -2 15 £30,000 +39.53%
Wiltshire -6 3 £37,625 -
Bristol +9 1 £31,500 -18.18%
Dorset -16 1 £37,500 -14.28%
Support Specialist
England

Support Specialist
Top 30 Related IT Skills in the South West

For the 6 months to 18 December 2014, IT jobs across the South West region that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title.

1 20 (51.28%) Finance
2 19 (48.72%) Microsoft
3 18 (46.15%) Windows
4 17 (43.59%) ITIL
5 16 (41.03%) MS Excel
6 15 (38.46%) Cisco
7 13 (33.33%) DNS
7 13 (33.33%) DHCP
8 12 (30.77%) VPN
8 12 (30.77%) Active Directory
8 12 (30.77%) AAT
9 11 (28.21%) XenApp
9 11 (28.21%) Citrix
10 10 (25.64%) Microsoft Certification
10 10 (25.64%) TCP/IP
11 9 (23.08%) Client/Server
11 9 (23.08%) MCSE
11 9 (23.08%) MCSA
11 9 (23.08%) MS Office
11 9 (23.08%) Remedy
11 9 (23.08%) Sophos
11 9 (23.08%) Software Packaging
11 9 (23.08%) Citrix Presentation Server
12 8 (20.51%) Windows Server 2008
12 8 (20.51%) VMware
12 8 (20.51%) MS Exchange
13 7 (17.95%) ACCA
13 7 (17.95%) Time Management
14 6 (15.38%) Linux
15 5 (12.82%) SQL

Support Specialist
Top Related IT Skills in the South West by Category

For the 6 months to 18 December 2014, IT jobs across the South West region that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (20.51%) MS Exchange
2 3 (7.69%) IIS
3 2 (5.13%) SharePoint
3 2 (5.13%) Exchange Server 2007
3 2 (5.13%) SharePoint 2010
4 1 (2.56%) Lync
4 1 (2.56%) Exchange Server 2010
4 1 (2.56%) SharePoint 2013
4 1 (2.56%) Blackberry Enterprise Server
4 1 (2.56%) SharePoint Server
Applications
1 16 (41.03%) MS Excel
2 9 (23.08%) MS Office
Communications & Networking
1 13 (33.33%) DHCP
1 13 (33.33%) DNS
2 12 (30.77%) VPN
3 10 (25.64%) TCP/IP
4 3 (7.69%) Firewall
5 2 (5.13%) LAN
5 2 (5.13%) VoIP
5 2 (5.13%) WAN
6 1 (2.56%) SSL
6 1 (2.56%) Intranet
6 1 (2.56%) Internet
6 1 (2.56%) Network Security
Database & Business Intelligence
1 3 (7.69%) SQL Server
2 1 (2.56%) SQL Server 2008
General
1 20 (51.28%) Finance
2 2 (5.13%) Aerospace
3 1 (2.56%) Back Office
Libraries, Frameworks & Software Standards
1 9 (23.08%) Software Packaging
2 3 (7.69%) HTML
3 1 (2.56%) .NET
3 1 (2.56%) ASP.NET
3 1 (2.56%) COM
3 1 (2.56%) CSS
3 1 (2.56%) XML
3 1 (2.56%) .NET Framework
3 1 (2.56%) Application Packaging
Miscellaneous
1 9 (23.08%) Client/Server
2 3 (7.69%) Management Information System
2 3 (7.69%) Computer Science
2 3 (7.69%) Analytical Skills
3 1 (2.56%) Mathematics
Operating Systems
1 18 (46.15%) Windows
2 8 (20.51%) Windows Server 2008
3 6 (15.38%) Linux
4 4 (10.26%) Windows Server 2003
5 2 (5.13%) Windows Server 2012
6 1 (2.56%) Windows 2000 Server
Processes & Methodologies
1 17 (43.59%) ITIL
2 7 (17.95%) Time Management
3 3 (7.69%) ITIL V3
3 3 (7.69%) Cyber Security
3 3 (7.69%) Information Security
4 2 (5.13%) Service Delivery
4 2 (5.13%) Performance Improvement
4 2 (5.13%) Migration
5 1 (2.56%) Web Design
5 1 (2.56%) Stakeholder Engagement
5 1 (2.56%) Network Management
5 1 (2.56%) Root Cause Analysis
5 1 (2.56%) Workflow
5 1 (2.56%) PRINCE2
5 1 (2.56%) Agile Software Development
5 1 (2.56%) Incident Management
5 1 (2.56%) Problem Management
Programming Languages
1 5 (12.82%) SQL
1 5 (12.82%) PowerShell
2 3 (7.69%) VBScript
3 1 (2.56%) C#
3 1 (2.56%) C++
Qualifications
1 12 (30.77%) AAT
2 10 (25.64%) Microsoft Certification
3 9 (23.08%) MCSE
3 9 (23.08%) MCSA
4 7 (17.95%) ACCA
5 3 (7.69%) Degree
5 3 (7.69%) SC Cleared
5 3 (7.69%) Security Cleared
6 2 (5.13%) ITIL Certification
Quality Assurance & Compliance
1 1 (2.56%) SLA
System Software
1 12 (30.77%) Active Directory
2 11 (28.21%) XenApp
3 9 (23.08%) Citrix Presentation Server
4 4 (10.26%) VMware Infrastructure
5 3 (7.69%) VMware Workstation
5 3 (7.69%) VMware ESXi
6 2 (5.13%) vSphere
7 1 (2.56%) Hyper-V
Systems Management
1 4 (10.26%) SCCM
2 3 (7.69%) Norton AntiVirus
Vendors
1 19 (48.72%) Microsoft
2 15 (38.46%) Cisco
3 11 (28.21%) Citrix
4 9 (23.08%) Remedy
4 9 (23.08%) Sophos
5 8 (20.51%) VMware
6 4 (10.26%) Symantec
7 3 (7.69%) Intel
8 2 (5.13%) SAP
9 1 (2.56%) HP
9 1 (2.56%) McAfee
9 1 (2.56%) RightFax