Ticket Management Jobs in the South West

Ticket Management
England > South West

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for Ticket Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Ticket Management over the 6 months to 2 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 270 254 299
Rank change year-on-year -16 +45 -19
Permanent jobs citing Ticket Management 26 16 13
As % of all permanent jobs advertised in the South West 0.28% 0.23% 0.16%
As % of the Processes & Methodologies category 0.34% 0.25% 0.17%
Number of salaries quoted 25 16 12
10th Percentile £26,250 £28,375 £26,425
25th Percentile £27,500 £31,500 £28,375
Median annual salary (50th Percentile) £35,000 £45,000 £32,500
Median % change year-on-year -22.22% +38.46% +7.44%
75th Percentile £38,750 £50,000 £43,750
90th Percentile £40,000 £51,250 £47,125
England median annual salary £40,000 £38,000 £34,000
% change year-on-year +5.26% +11.76% -6.85%

All Process and Methodology Skills
South West

Ticket Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 7,756 6,527 7,596
As % of all permanent jobs advertised in the South West 84.08% 94.46% 95.12%
Number of salaries quoted 5,562 3,636 5,001
10th Percentile £28,850 £30,500 £30,932
25th Percentile £37,500 £39,000 £38,250
Median annual salary (50th Percentile) £50,500 £52,500 £50,000
Median % change year-on-year -3.81% +5.00% +7.53%
75th Percentile £65,000 £68,750 £65,000
90th Percentile £80,000 £81,250 £77,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Ticket Management
Job Vacancy Trend in the South West

Job postings citing Ticket Management as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Ticket Management in the South West

Ticket Management
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Ticket Management in the South West.

Salary trend for Ticket Management in the South West

Ticket Management
Salary Histogram in the South West

Salary distribution for jobs citing Ticket Management in the South West over the 6 months to 2 May 2024.

Salary histogram for Ticket Management in the South West

Ticket Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Ticket Management within the South West region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bristol - 14 £37,500 - 3
Wiltshire -23 3 £26,500 -41.11% 1
Somerset - 2 £29,000 - 1
Cornwall - 2 £27,500 -
Devon -9 1 £42,500 +21.43%
Ticket Management
England

Ticket Management
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (19.23%) Confluence
2 3 (11.54%) Microsoft Exchange
2 3 (11.54%) SharePoint
Applications
1 5 (19.23%) Microsoft Office
2 1 (3.85%) Microsoft Excel
2 1 (3.85%) Microsoft PowerPoint
Cloud Services
1 13 (50.00%) Azure
2 11 (42.31%) Entra ID
2 11 (42.31%) Microsoft 365
3 1 (3.85%) WhatsApp
Communications & Networking
1 8 (30.77%) VPN
2 7 (26.92%) DNS
2 7 (26.92%) LAN
3 6 (23.08%) Wireless
4 2 (7.69%) TCP/IP
5 1 (3.85%) 3G
5 1 (3.85%) 4G
5 1 (3.85%) ADSL
5 1 (3.85%) DHCP
5 1 (3.85%) Ethernet
5 1 (3.85%) Firewall
5 1 (3.85%) Remote Desktop
5 1 (3.85%) SAN
5 1 (3.85%) VDSL
5 1 (3.85%) WAN
Development Applications
1 8 (30.77%) JIRA
General
1 8 (30.77%) Social Skills
2 7 (26.92%) Law
3 2 (7.69%) Tech for Good
4 1 (3.85%) Military
4 1 (3.85%) Telecoms
Job Titles
1 11 (42.31%) Analyst
2 9 (34.62%) Support Engineer
3 7 (26.92%) IT Engineer
3 7 (26.92%) IT Support
3 7 (26.92%) IT Support Engineer
3 7 (26.92%) Service Analyst
3 7 (26.92%) Service Desk Analyst
4 3 (11.54%) Active Directory Analyst
4 3 (11.54%) Active Directory Support
4 3 (11.54%) Active Directory Support Analyst
4 3 (11.54%) Support Analyst
5 2 (7.69%) Lead
5 2 (7.69%) Service Desk Engineer
5 2 (7.69%) Support Specialist
5 2 (7.69%) Technical Engineer
5 2 (7.69%) Technical Support
5 2 (7.69%) Technical Support Engineer
6 1 (3.85%) Network Specialist
6 1 (3.85%) Network Support
6 1 (3.85%) Network Support Specialist
Miscellaneous
1 1 (3.85%) Digital Signage
1 1 (3.85%) Driving Licence
1 1 (3.85%) Replication
Operating Systems
1 13 (50.00%) Windows
2 7 (26.92%) Unix
3 6 (23.08%) Windows Server
4 5 (19.23%) Linux
5 1 (3.85%) Android
5 1 (3.85%) Apple iOS
5 1 (3.85%) Windows 10
5 1 (3.85%) Windows 7
Processes & Methodologies
1 13 (50.00%) Change Management
2 10 (38.46%) Customer Service
3 9 (34.62%) ITIL
4 8 (30.77%) Incident Management
5 6 (23.08%) Document Management
5 6 (23.08%) Infrastructure Engineering
5 6 (23.08%) Mobile Device Management
5 6 (23.08%) Practice Management
5 6 (23.08%) Problem Management
5 6 (23.08%) Service Management
6 5 (19.23%) ITSM
6 5 (19.23%) User Experience
7 4 (15.38%) Problem-Solving
8 2 (7.69%) Fintech
8 2 (7.69%) Major Incident Management
9 1 (3.85%) Identity Access Management
9 1 (3.85%) Kanban
9 1 (3.85%) Performance Metrics
9 1 (3.85%) Service Desk Management
9 1 (3.85%) Software Licensing
Programming Languages
1 7 (26.92%) Java
1 7 (26.92%) SQL
2 1 (3.85%) PowerShell
Qualifications
1 2 (7.69%) Degree
2 1 (3.85%) A+ Certification
2 1 (3.85%) CCA
2 1 (3.85%) Citrix Certification
2 1 (3.85%) MCP
Quality Assurance & Compliance
1 9 (34.62%) SLA
System Software
1 15 (57.69%) Active Directory
2 1 (3.85%) Hyper-V
2 1 (3.85%) VMware Infrastructure
2 1 (3.85%) XenApp
2 1 (3.85%) XenDesktop
Systems Management
1 13 (50.00%) Microsoft Intune
2 5 (19.23%) Opsgenie
2 5 (19.23%) SCCM
3 1 (3.85%) Backup Exec
3 1 (3.85%) Single Sign-On
3 1 (3.85%) Symantec Endpoint Protection
Vendors
1 13 (50.00%) Citrix
2 7 (26.92%) AppDynamics
2 7 (26.92%) ServiceNow
3 6 (23.08%) Aderant
3 6 (23.08%) iManage
4 2 (7.69%) Microsoft
5 1 (3.85%) Dell
5 1 (3.85%) Fortinet
5 1 (3.85%) N-able
5 1 (3.85%) Symantec
5 1 (3.85%) Veeam
5 1 (3.85%) Veritas
5 1 (3.85%) VMware