The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Incident Management
Rank 148 164 179
Rank change year-on-year
+16 +15
Permanent jobs citing Incident Management 89 64 43
As % of all permanent IT jobs located in the South West 1.47% 1.10% 0.80%
As % of the Processes & Methodologies category 1.78% 1.34% 1.01%
Number of salaries quoted 59 50 36
Average salary £32,500 £31,000 £34,500
Average salary % change year-on-year
+4.83% -10.14%
90% offered a salary of more than £19,000 £18,500 £25,300
10% offered a salary of more than £45,000 £46,600 £53,000
UK excluding London average salary £40,000 £39,500 £37,500
% change year-on-year
+1.26% +5.33%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
5000 4778 4239
As % of all permanent IT jobs located in the South West 82.35% 81.91% 78.98%
Number of salaries quoted 4100 3961 3732
Average salary £40,000 £40,000 £38,000
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £28,000 £27,500 £27,500
10% offered a salary of more than £62,500 £55,000 £60,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Incident Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South West

Incident Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South West region.

Incident Management Salary Trend in the South West

Incident Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Incident Management across the South West region over the 3 months to 5 May 2015.

Incident Management Salary Histogram in the South West

Incident Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South West region over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +36 44 £26,500 -37.64% 3
Gloucestershire -1 16 £27,000 -33.74% 2
Bristol -1 16 £35,000 +16.66% 4
Dorset -11 5 £35,000 -22.22%
Devon -17 2 - -
Cornwall - 2 £40,000 -
Somerset +10 1 £23,000 -23.33%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South West

For the 6 months to 5 May 2015, IT jobs across the South West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 88 (60.27%) ITIL
2 59 (40.41%) Windows
3 40 (27.40%) SLA
4 34 (23.29%) Service Management
5 30 (20.55%) Active Directory
6 28 (19.18%) Microsoft
6 28 (19.18%) MS Exchange
7 27 (18.49%) Cisco
8 26 (17.81%) VMware
8 26 (17.81%) VMware Infrastructure
9 24 (16.44%) Security Cleared
9 24 (16.44%) Service Delivery
9 24 (16.44%) Analytical Skills
10 23 (15.75%) DNS
11 22 (15.07%) VPN
11 22 (15.07%) Linux
11 22 (15.07%) MS Office
11 22 (15.07%) Firewall
11 22 (15.07%) SC Cleared
11 22 (15.07%) Windows 7
12 21 (14.38%) MPLS
13 20 (13.70%) Finance
13 20 (13.70%) Problem Management
14 19 (13.01%) MS Excel
15 18 (12.33%) Juniper
16 15 (10.27%) CCNA
16 15 (10.27%) Cisco Certification
17 14 (9.59%) Change Management
18 13 (8.90%) Management Information System
18 13 (8.90%) SQL

Incident Management
Top Related IT Skills in the South West by Category

For the 6 months to 5 May 2015, IT jobs across the South West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 28 (19.18%) MS Exchange
2 9 (6.16%) IIS
3 8 (5.48%) Oracle SOA Suite
4 4 (2.74%) Apache
5 2 (1.37%) Exchange Server 2013
5 2 (1.37%) Exchange Server 2010
6 1 (0.68%) GlassFish
6 1 (0.68%) SharePoint 2010
6 1 (0.68%) SharePoint
6 1 (0.68%) JBoss
Applications
1 22 (15.07%) MS Office
2 19 (13.01%) MS Excel
3 4 (2.74%) MS Visio
4 2 (1.37%) MS PowerPoint
Business Applications
1 6 (4.11%) Oracle EBS
2 1 (0.68%) SAP CRM
2 1 (0.68%) assyst
2 1 (0.68%) Dynamics CRM
2 1 (0.68%) ResourceLink
2 1 (0.68%) SAP ERP
2 1 (0.68%) Sage 1000
2 1 (0.68%) SAP SM
Communications & Networking
1 23 (15.75%) DNS
2 22 (15.07%) VPN
2 22 (15.07%) Firewall
3 21 (14.38%) MPLS
4 7 (4.79%) TCP/IP
4 7 (4.79%) WAN
5 6 (4.11%) LAN
6 4 (2.74%) SSL
6 4 (2.74%) Wireshark
7 3 (2.05%) Intrusion Detection
7 3 (2.05%) VLAN
7 3 (2.05%) LDAP
7 3 (2.05%) SMTP
7 3 (2.05%) HTTP
7 3 (2.05%) SNMP
8 2 (1.37%) VoIP
9 1 (0.68%) ATM
9 1 (0.68%) DHCP
9 1 (0.68%) BGP
9 1 (0.68%) EIGRP
Database & Business Intelligence
1 8 (5.48%) Data Mining
1 8 (5.48%) Oracle Database 10g
1 8 (5.48%) Oracle Database 11g
1 8 (5.48%) Oracle Database
2 4 (2.74%) SQL Server
3 3 (2.05%) Relational Database
3 3 (2.05%) MySQL
4 2 (1.37%) Oracle BI EE
5 1 (0.68%) Oracle ODI
5 1 (0.68%) Data Warehouse
5 1 (0.68%) Essbase
5 1 (0.68%) SQL Server Reporting Services
Development Applications
1 3 (2.05%) Team Foundation Server
2 1 (0.68%) PROIV
2 1 (0.68%) VSS/SourceSafe
General
1 20 (13.70%) Finance
2 9 (6.16%) Telecoms
3 6 (4.11%) Retail
4 4 (2.74%) Aerospace
5 3 (2.05%) Manufacturing
5 3 (2.05%) German Language
6 2 (1.37%) Billing
7 1 (0.68%) Military
7 1 (0.68%) Banking
7 1 (0.68%) Legal
7 1 (0.68%) Financial Institution
7 1 (0.68%) Front Office
7 1 (0.68%) Back Office
Job Titles
1 54 (36.99%) Analyst
2 27 (18.49%) Support Engineer
3 26 (17.81%) Support Analyst
4 20 (13.70%) Service Analyst
4 20 (13.70%) Service Manager
5 17 (11.64%) Service Desk Analyst
6 13 (8.90%) Incident Manager
7 9 (6.16%) Delivery Manager
7 9 (6.16%) Services Delivery Manager
8 7 (4.79%) 1st Line Support
8 7 (4.79%) Problem Manager
8 7 (4.79%) IT Support
8 7 (4.79%) Middleware Analyst
9 6 (4.11%) IT Support Analyst
10 5 (3.42%) Team Leader
10 5 (3.42%) Server Support Analyst
10 5 (3.42%) Desktop Analyst
10 5 (3.42%) Service Desk Manager
10 5 (3.42%) Server Analyst
10 5 (3.42%) Server Support
Libraries, Frameworks & Software Standards
1 10 (6.85%) Middleware
1 10 (6.85%) Oracle Fusion
2 9 (6.16%) .NET
2 9 (6.16%) XML
3 8 (5.48%) XSD
4 5 (3.42%) XSLT
4 5 (3.42%) WSDL
5 4 (2.74%) ASP.NET
5 4 (2.74%) Web Services
6 3 (2.05%) SOAP
7 2 (1.37%) WPF
8 1 (0.68%) COM
Miscellaneous
1 24 (16.44%) Analytical Skills
2 13 (8.90%) Management Information System
3 5 (3.42%) iPhone
3 5 (3.42%) iPad
4 4 (2.74%) CMDB
5 3 (2.05%) Mainframe
5 3 (2.05%) Clustering
5 3 (2.05%) Client/Server
5 3 (2.05%) Life Science
6 2 (1.37%) Performance Metrics
6 2 (1.37%) Thin Client
6 2 (1.37%) Computer Science
6 2 (1.37%) Fat Client
6 2 (1.37%) Video Conferencing
7 1 (0.68%) IVR
Operating Systems
1 59 (40.41%) Windows
2 22 (15.07%) Linux
2 22 (15.07%) Windows 7
3 11 (7.53%) Windows 8
3 11 (7.53%) Windows Server 2008
4 9 (6.16%) Windows Server 2012
5 5 (3.42%) Windows Server 2003
6 4 (2.74%) Windows XP
7 3 (2.05%) CentOS
7 3 (2.05%) Red Hat Enterprise Linux
8 1 (0.68%) Solaris
Processes & Methodologies
1 88 (60.27%) ITIL
2 34 (23.29%) Service Management
3 24 (16.44%) Service Delivery
4 20 (13.70%) Problem Management
5 14 (9.59%) Change Management
6 13 (8.90%) Continuous Improvement
6 13 (8.90%) Change Control
7 10 (6.85%) Root Cause Analysis
7 10 (6.85%) ITSM
8 9 (6.16%) CRM
9 8 (5.48%) SOA
9 8 (5.48%) Risk Management
9 8 (5.48%) BPEL
10 7 (4.79%) Release Management
10 7 (4.79%) Business Continuity
10 7 (4.79%) Information Security
11 6 (4.11%) Technical Analysis
12 5 (3.42%) SIEM
13 4 (2.74%) Service Desk Management
13 4 (2.74%) Protective Monitoring
Programming Languages
1 13 (8.90%) SQL
2 6 (4.11%) C
3 5 (3.42%) XPath
4 3 (2.05%) PHP
5 2 (1.37%) C#
5 2 (1.37%) Java
6 1 (0.68%) JavaScript
Qualifications
1 24 (16.44%) Security Cleared
2 22 (15.07%) SC Cleared
3 15 (10.27%) CCNA
3 15 (10.27%) Cisco Certification
4 12 (8.22%) ISEB
5 8 (5.48%) MCP
5 8 (5.48%) Degree
6 7 (4.79%) Microsoft Certification
7 5 (3.42%) ITIL Certification
8 3 (2.05%) CISM
8 3 (2.05%) MCSE
8 3 (2.05%) CISSP
9 2 (1.37%) DV Cleared
10 1 (0.68%) ITIL Foundation Certificate
10 1 (0.68%) CCNP
Quality Assurance & Compliance
1 40 (27.40%) SLA
2 3 (2.05%) Sarbanes-Oxley
3 2 (1.37%) QA
4 1 (0.68%) ISO/IEC 27001
System Software
1 30 (20.55%) Active Directory
2 26 (17.81%) VMware Infrastructure
3 3 (2.05%) Hyper-V
3 3 (2.05%) Terminal Services
3 3 (2.05%) vSphere
4 1 (0.68%) XenApp
4 1 (0.68%) XenServer
4 1 (0.68%) XenDesktop
Systems Management
1 6 (4.11%) WSUS
2 5 (3.42%) McAfee ePO
3 3 (2.05%) MOM
3 3 (2.05%) Systems Management Server (SMS)
4 2 (1.37%) ServiceCenter
5 1 (0.68%) Nagios
5 1 (0.68%) Cisco Prime
5 1 (0.68%) Cisco LMS
5 1 (0.68%) Opsview
Vendors
1 28 (19.18%) Microsoft
2 27 (18.49%) Cisco
3 26 (17.81%) VMware
4 18 (12.33%) Juniper
5 12 (8.22%) Oracle
6 8 (5.48%) Siebel
6 8 (5.48%) Citrix
7 7 (4.79%) McAfee
8 6 (4.11%) Apple
8 6 (4.11%) Remedy
9 4 (2.74%) Red Hat
10 2 (1.37%) Peregrine
10 2 (1.37%) Progress
10 2 (1.37%) Sun
10 2 (1.37%) Splunk
10 2 (1.37%) ArcSight
10 2 (1.37%) LogRhythm
11 1 (0.68%) LANDesk
11 1 (0.68%) Adobe
11 1 (0.68%) SAP
Gloucestershire
Ampersand Consulting
Salary: £27000 per annum
Posted: 5 hours ago
Bristol, Avon
Hargreaves Lansdown
Salary: Competitive
Posted: 4 days ago
Bristol, Avon
ReThink Recruitment
Salary: £30000 - £40000 per annum
Posted: 4 days ago
Chippenham, Wiltshire
FT Select
Salary: From £45,000 to £50,000 per annum plus benefits
Posted: 5 days ago
Bristol, Avon
ComputerWorld Personnel Ltd
Salary: £22000 - £25000 per annum + Benefits
Posted: 5 days ago
Swindon, Wiltshire
Arval
Salary: Competitive
Posted: 6 days ago
South West England
CPS Group
Salary: £80000 - £90000 per annum + Excellent benefits
Posted: 11 days ago
Gloucestershire
SCC
Salary: From £17,000 to £19,000 per annum
Posted: 12 days ago