The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Incident Management
Rank 163 162 162
Rank change year-on-year
-1 0
Permanent jobs citing Incident Management 79 67 54
As % of all permanent IT jobs located in the South West 1.34% 1.09% 1.03%
As % of the Processes & Methodologies category 1.60% 1.32% 1.27%
Number of salaries quoted 59 62 49
Average salary £33,500 £37,500 £47,500
Average salary % change year-on-year
-10.66% -21.05%
90% offered a salary of more than £21,500 £21,500 £24,600
10% offered a salary of more than £49,000 £61,500 £55,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4945 5083 4251
As % of all permanent IT jobs located in the South West 84.16% 82.70% 81.22%
Number of salaries quoted 4176 4141 3657
Average salary £40,000 £41,000 £37,500
Average salary % change year-on-year
-2.43% +9.33%
90% offered a salary of more than £28,000 £28,000 £26,500
10% offered a salary of more than £60,000 £53,250 £60,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Incident Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South West

Incident Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South West region.

Incident Management Salary Trend in the South West

Incident Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Incident Management across the South West region over the 3 months to 31 July 2015.

Incident Management Salary Histogram in the South West

Incident Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South West region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +20 29 £45,000 +74.75% 2
Somerset +28 21 £26,000 -51.62% 1
Gloucestershire -5 12 £27,000 -46.00% 2
Dorset +1 7 £45,000 -40.00% 1
Bristol -33 7 £55,000 +57.14% 2
Devon -14 3 £16,200 -65.89% 2
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South West

For the 6 months to 31 July 2015, IT jobs across the South West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 82 (47.95%) ITIL
2 57 (33.33%) Windows
3 52 (30.41%) SLA
4 47 (27.49%) Service Management
5 41 (23.98%) Service Delivery
6 40 (23.39%) Cisco
7 36 (21.05%) Change Management
8 35 (20.47%) Finance
9 33 (19.30%) Active Directory
9 33 (19.30%) VMware
10 30 (17.54%) VMware Infrastructure
11 29 (16.96%) Microsoft
12 28 (16.37%) MS Excel
12 28 (16.37%) Firewall
13 27 (15.79%) MS Exchange
14 26 (15.20%) Security Cleared
14 26 (15.20%) Analytical Skills
15 25 (14.62%) Linux
16 24 (14.04%) SQL
17 22 (12.87%) VPN
18 21 (12.28%) Release Management
19 20 (11.70%) Problem Management
19 20 (11.70%) MS Office
19 20 (11.70%) Data Centre
20 19 (11.11%) DNS
20 19 (11.11%) Windows 7
21 18 (10.53%) MPLS
21 18 (10.53%) Root Cause Analysis
21 18 (10.53%) Security Patching
22 17 (9.94%) Cisco Certification

Incident Management
Top Related IT Skills in the South West by Category

For the 6 months to 31 July 2015, IT jobs across the South West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 27 (15.79%) MS Exchange
2 11 (6.43%) IIS
3 8 (4.68%) Apache
4 6 (3.51%) Oracle SOA Suite
5 4 (2.34%) nginx
6 3 (1.75%) Lync
7 2 (1.17%) Exchange Server 2010
7 2 (1.17%) Confluence
8 1 (0.58%) JBoss
8 1 (0.58%) Oracle Application Server
8 1 (0.58%) Oracle Spatial
8 1 (0.58%) GlassFish
8 1 (0.58%) Exchange Server 2013
Applications
1 28 (16.37%) MS Excel
2 20 (11.70%) MS Office
3 2 (1.17%) MS Visio
Business Applications
1 5 (2.92%) Oracle EBS
2 1 (0.58%) ResourceLink
2 1 (0.58%) Sage 1000
Cloud Services
1 4 (2.34%) Microsoft Azure
1 4 (2.34%) Amazon AWS
Communications & Networking
1 28 (16.37%) Firewall
2 22 (12.87%) VPN
3 19 (11.11%) DNS
4 18 (10.53%) MPLS
5 14 (8.19%) WAN
6 13 (7.60%) LAN
6 13 (7.60%) Wireshark
6 13 (7.60%) Cisco IOS
7 10 (5.85%) Cisco Nexus
7 10 (5.85%) BGP
7 10 (5.85%) EIGRP
8 8 (4.68%) LDAP
9 7 (4.09%) Network Security
10 6 (3.51%) TCP/IP
10 6 (3.51%) SAN
11 3 (1.75%) Intrusion Detection
11 3 (1.75%) VLAN
11 3 (1.75%) SMTP
11 3 (1.75%) HTTP
11 3 (1.75%) SNMP
Database & Business Intelligence
1 7 (4.09%) MySQL
1 7 (4.09%) Oracle Database 10g
1 7 (4.09%) Oracle Database 11g
1 7 (4.09%) Oracle Database
2 6 (3.51%) SQL Server
2 6 (3.51%) Data Mining
3 4 (2.34%) Relational Database
3 4 (2.34%) NoSQL
4 2 (1.17%) Oracle ODI
4 2 (1.17%) Data Warehouse
5 1 (0.58%) Essbase
Development Applications
1 10 (5.85%) VSS/SourceSafe
2 2 (1.17%) JIRA
2 2 (1.17%) Bitbucket
2 2 (1.17%) Gradle
2 2 (1.17%) Jenkins
3 1 (0.58%) Team Foundation Server
3 1 (0.58%) PROIV
General
1 35 (20.47%) Finance
2 8 (4.68%) Aerospace
2 8 (4.68%) Manufacturing
3 5 (2.92%) Telecoms
3 5 (2.92%) Retail
4 3 (1.75%) Banking
4 3 (1.75%) Legal
4 3 (1.75%) Investment Banking
4 3 (1.75%) German Language
5 2 (1.17%) Marketing
5 2 (1.17%) Billing
6 1 (0.58%) Military
Job Titles
1 52 (30.41%) Analyst
2 36 (21.05%) Service Manager
3 31 (18.13%) Support Analyst
4 25 (14.62%) Support Engineer
5 18 (10.53%) Services Delivery Manager
5 18 (10.53%) Delivery Manager
6 16 (9.36%) Service Analyst
7 14 (8.19%) Applications Support
8 13 (7.60%) Service Desk Analyst
9 12 (7.02%) Service Desk Manager
10 11 (6.43%) IT Services Manager
10 11 (6.43%) Desktop Support
10 11 (6.43%) Applications Support Analyst
11 10 (5.85%) Network Engineer
11 10 (5.85%) Incident Manager
12 8 (4.68%) Server Analyst
12 8 (4.68%) Desktop Analyst
12 8 (4.68%) Server Support Analyst
12 8 (4.68%) Server Support
12 8 (4.68%) Desktop Support Analyst
Libraries, Frameworks & Software Standards
1 9 (5.26%) .NET
2 7 (4.09%) Middleware
2 7 (4.09%) Oracle Fusion
3 5 (2.92%) Web Services
4 4 (2.34%) XML
4 4 (2.34%) XSD
5 3 (1.75%) XSLT
5 3 (1.75%) WSDL
6 2 (1.17%) iOS SDK
7 1 (0.58%) WPF
7 1 (0.58%) ASP.NET
7 1 (0.58%) COM
7 1 (0.58%) SOAP
Miscellaneous
1 26 (15.20%) Analytical Skills
2 20 (11.70%) Data Centre
3 10 (5.85%) Management Information System
4 8 (4.68%) iPhone
4 8 (4.68%) iPad
5 7 (4.09%) Life Science
6 3 (1.75%) Clustering
6 3 (1.75%) Computer Science
6 3 (1.75%) Client/Server
6 3 (1.75%) Blackberry
7 2 (1.17%) Thin Client
7 2 (1.17%) Mobile App
7 2 (1.17%) User Experience
7 2 (1.17%) Wiki
7 2 (1.17%) Fat Client
8 1 (0.58%) Performance Metrics
8 1 (0.58%) Replication
8 1 (0.58%) CMDB
Operating Systems
1 57 (33.33%) Windows
2 25 (14.62%) Linux
3 19 (11.11%) Windows 7
4 11 (6.43%) Windows Server 2008
5 9 (5.26%) Red Hat Enterprise Linux
6 7 (4.09%) Windows 8
7 5 (2.92%) Windows Server 2003
7 5 (2.92%) Android
8 4 (2.34%) Windows Server 2012
9 3 (1.75%) CentOS
10 2 (1.17%) Apple iOS
11 1 (0.58%) UNIX
11 1 (0.58%) Windows XP
11 1 (0.58%) AIX
11 1 (0.58%) Solaris
Processes & Methodologies
1 82 (47.95%) ITIL
2 47 (27.49%) Service Management
3 41 (23.98%) Service Delivery
4 36 (21.05%) Change Management
5 21 (12.28%) Release Management
6 20 (11.70%) Problem Management
7 18 (10.53%) Root Cause Analysis
7 18 (10.53%) Security Patching
8 16 (9.36%) Line Management
9 15 (8.77%) Capacity Management
9 15 (8.77%) Process Management
10 11 (6.43%) Continuous Improvement
10 11 (6.43%) Change Control
11 10 (5.85%) Mentoring
11 10 (5.85%) Network Monitoring
12 8 (4.68%) ITIL V3
12 8 (4.68%) Configuration Management
13 7 (4.09%) Disaster Recovery
13 7 (4.09%) Risk Management
13 7 (4.09%) Information Security
Programming Languages
1 24 (14.04%) SQL
2 7 (4.09%) Java
2 7 (4.09%) PHP
3 4 (2.34%) C
4 3 (1.75%) XPath
5 2 (1.17%) C#
6 1 (0.58%) PL/SQL
6 1 (0.58%) Bash Shell
Qualifications
1 26 (15.20%) Security Cleared
2 17 (9.94%) Cisco Certification
3 15 (8.77%) SC Cleared
4 10 (5.85%) CCNP
5 9 (5.26%) ISEB
6 8 (4.68%) CCNA
7 7 (4.09%) MCP
7 7 (4.09%) ITIL Certification
8 6 (3.51%) Degree
8 6 (3.51%) Microsoft Certification
9 5 (2.92%) MCSE
10 3 (1.75%) CISSP
10 3 (1.75%) CISM
10 3 (1.75%) DV Cleared
11 1 (0.58%) MCITP
Quality Assurance & Compliance
1 52 (30.41%) SLA
2 3 (1.75%) Sarbanes-Oxley
3 2 (1.17%) ISO/IEC 27001
3 2 (1.17%) QA
System Software
1 33 (19.30%) Active Directory
2 30 (17.54%) VMware Infrastructure
3 4 (2.34%) vSphere
4 3 (1.75%) Hyper-V
4 3 (1.75%) Terminal Services
5 2 (1.17%) Docker
6 1 (0.58%) Oracle Clusterware
6 1 (0.58%) Oracle RAC
6 1 (0.58%) XenServer
Systems Management
1 10 (5.85%) Cisco LMS
1 10 (5.85%) Opsview
2 9 (5.26%) WSUS
3 8 (4.68%) McAfee ePO
4 3 (1.75%) MOM
4 3 (1.75%) Systems Management Server (SMS)
5 2 (1.17%) Puppet
5 2 (1.17%) Vagrant
5 2 (1.17%) Opscode Chef
6 1 (0.58%) Cisco Prime
6 1 (0.58%) Nagios
6 1 (0.58%) Oracle RMAN
6 1 (0.58%) Data Guard
6 1 (0.58%) Oracle Flashback
Vendors
1 40 (23.39%) Cisco
2 33 (19.30%) VMware
3 29 (16.96%) Microsoft
4 15 (8.77%) Juniper
5 10 (5.85%) Remedy
5 10 (5.85%) McAfee
5 10 (5.85%) Oracle
6 9 (5.26%) Apple
7 6 (3.51%) Siebel
8 5 (2.92%) Red Hat
9 3 (1.75%) Citrix
9 3 (1.75%) Avaya
9 3 (1.75%) Reuters
9 3 (1.75%) Bloomberg
10 2 (1.17%) Atlassian
10 2 (1.17%) Splunk
10 2 (1.17%) ArcSight
10 2 (1.17%) MobileIron
10 2 (1.17%) LogRhythm
11 1 (0.58%) LANDesk
Bristol, Avon
CDK Global
Salary: Competitive
Posted: 4 days ago
Gloucestershire
Ampersand Consulting
Salary: £27000 per annum
Posted: 4 days ago
Bournemouth
Pertemps ERP
Salary: £45,000-£50,000 + Excellent benefits
Posted: 9 days ago
Swindon, Wiltshire
Nationwide
Salary: £29905 - £38212 per annum
Posted: 10 days ago
Cheltenham, Gloucestershire
Superdry
Salary: Competitive salary + benefits
Posted: 11 days ago
Bath
Computer Futures
Salary: £25000 - £30000 per annum + competitive
Posted: 13 days ago
Bristol
CPS Group
Salary: £55k - 65k per year + Excellent Benefits & Bonus
Posted: 16 days ago
Plymouth
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 18 days ago
Cornwall
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 18 days ago
Cornwall
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 20 days ago
Plymouth
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 20 days ago
Salisbury, Wiltshire
Sopra Steria Recruitment
Salary: From £40,000 to £48,000 per annum Flexible Benefits
Posted: 25 days ago