The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Incident Management
Rank 191 163 162
Rank change year-on-year
-28 -1
Permanent jobs citing Incident Management 54 72 68
As % of all permanent IT jobs located in the South West 0.86% 1.24% 1.19%
As % of the Processes & Methodologies category 1.04% 1.50% 1.53%
Number of salaries quoted 41 68 58
Average salary £27,000 £36,000 £28,500
Average salary % change year-on-year
-25.00% +26.31%
90% offered a salary of more than £19,000 £22,350 £19,350
10% offered a salary of more than £62,500 £48,500 £50,000
UK excluding London average salary £38,000 £37,500 £35,000
% change year-on-year
+1.33% +7.14%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
5196 4792 4440
As % of all permanent IT jobs located in the South West 82.75% 82.27% 77.81%
Number of salaries quoted 4291 4044 3908
Average salary £40,000 £39,397 £39,000
Average salary % change year-on-year
+1.53% +1.01%
90% offered a salary of more than £28,500 £27,500 £26,500
10% offered a salary of more than £62,500 £52,500 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Incident Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South West

Incident Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South West region.

Incident Management Salary Trend in the South West

Incident Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Incident Management across the South West region over the 3 months to 24 December 2014.

Incident Management Salary Histogram in the South West

Incident Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South West region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -5 17 £30,000 -25.00% 2
Wiltshire +1 15 £24,500 -8.41% 1
Gloucestershire -24 7 £25,500 -45.97% 2
Dorset -28 6 £66,250 +84.02%
Somerset +5 3 £62,500 +197.61%
Devon -12 2 £23,500 +27.02%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South West

For the 6 months to 24 December 2014, IT jobs across the South West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 71 (52.99%) ITIL
2 49 (36.57%) Windows
3 33 (24.63%) Microsoft
4 32 (23.88%) SLA
4 32 (23.88%) Service Management
5 31 (23.13%) Active Directory
6 26 (19.40%) Cisco
7 25 (18.66%) Change Management
8 24 (17.91%) Problem Management
9 23 (17.16%) SQL
10 22 (16.42%) Oracle
11 19 (14.18%) Service Delivery
11 19 (14.18%) Analytical Skills
12 18 (13.43%) Finance
12 18 (13.43%) Windows 7
13 17 (12.69%) MS Office
13 17 (12.69%) ITSM
13 17 (12.69%) Continuous Improvement
14 16 (11.94%) Banking
15 14 (10.45%) MS Exchange
15 14 (10.45%) Management Information System
15 14 (10.45%) Root Cause Analysis
16 13 (9.70%) Asset Management
16 13 (9.70%) Windows Server 2008
16 13 (9.70%) Windows Server 2012
17 12 (8.96%) Linux
17 12 (8.96%) Oracle Database
18 11 (8.21%) MS Excel
18 11 (8.21%) HP
19 10 (7.46%) Security Cleared

Incident Management
Top Related IT Skills in the South West by Category

For the 6 months to 24 December 2014, IT jobs across the South West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (10.45%) MS Exchange
2 9 (6.72%) IIS
3 8 (5.97%) SharePoint
4 6 (4.48%) SharePoint 2010
5 5 (3.73%) Exchange Server 2010
5 5 (3.73%) Exchange Server 2013
5 5 (3.73%) MS Project Server
6 2 (1.49%) OpenROAD
6 2 (1.49%) WebSphere
6 2 (1.49%) WebLogic
6 2 (1.49%) SharePoint 2013
7 1 (0.75%) Apache
7 1 (0.75%) Tomcat
7 1 (0.75%) nginx
Applications
1 17 (12.69%) MS Office
2 11 (8.21%) MS Excel
3 4 (2.99%) MS Visio
3 4 (2.99%) MS PowerPoint
Business Applications
1 4 (2.99%) Oracle EBS
1 4 (2.99%) assyst
2 2 (1.49%) SAP CRM
2 2 (1.49%) SAP SM
2 2 (1.49%) SAP ERP
3 1 (0.75%) Summit
3 1 (0.75%) Dynamics CRM
Cloud Services
1 6 (4.48%) Google Apps
2 3 (2.24%) CloudFront
Communications & Networking
1 9 (6.72%) TCP/IP
1 9 (6.72%) DNS
1 9 (6.72%) SAN
2 8 (5.97%) Firewall
2 8 (5.97%) LAN
3 7 (5.22%) WAN
4 5 (3.73%) VPN
4 5 (3.73%) IP Telephony
4 5 (3.73%) Cisco IPT
4 5 (3.73%) Internet
4 5 (3.73%) MPLS
5 3 (2.24%) Intranet
5 3 (2.24%) SSL
6 2 (1.49%) VoIP
7 1 (0.75%) ATM
7 1 (0.75%) Broadband
7 1 (0.75%) SMTP
7 1 (0.75%) FTP
Database & Business Intelligence
1 12 (8.96%) Oracle Database
2 9 (6.72%) Oracle Database 10g
2 9 (6.72%) Oracle Database 11g
2 9 (6.72%) Oracle Exadata
3 7 (5.22%) SQL Server
4 4 (2.99%) Oracle BI EE
5 2 (1.49%) Data Mining
5 2 (1.49%) RDBMS
5 2 (1.49%) Relational Database
6 1 (0.75%) SQL Server Reporting Services
6 1 (0.75%) MySQL
Development Applications
1 4 (2.99%) Subversion
2 3 (2.24%) Hudson
2 3 (2.24%) Jenkins
3 2 (1.49%) Team Foundation Server
4 1 (0.75%) Toad
General
1 18 (13.43%) Finance
2 16 (11.94%) Banking
3 9 (6.72%) Telecoms
4 4 (2.99%) Back Office
5 3 (2.24%) Law
5 3 (2.24%) Legal
6 2 (1.49%) Front Office
6 2 (1.49%) International Banking
7 1 (0.75%) Financial Institution
7 1 (0.75%) Retail
Job Titles
1 51 (38.06%) Analyst
2 22 (16.42%) Support Analyst
3 14 (10.45%) Support Engineer
4 11 (8.21%) Service Manager
5 10 (7.46%) Team Leader
6 9 (6.72%) Network Analyst
6 9 (6.72%) 1st Line Support
7 8 (5.97%) 2nd Line Support
7 8 (5.97%) IT Support
8 7 (5.22%) Applications Support
8 7 (5.22%) Help Desk Analyst
9 6 (4.48%) Service Analyst
9 6 (4.48%) Service Desk Analyst
9 6 (4.48%) Oracle Team Leader
10 5 (3.73%) IT Services Manager
10 5 (3.73%) Service Desk Manager
10 5 (3.73%) Help Desk Engineer
10 5 (3.73%) Infrastructure Analyst
10 5 (3.73%) Field Engineer
10 5 (3.73%) Oracle DBA
Libraries, Frameworks & Software Standards
1 8 (5.97%) .NET
2 6 (4.48%) Middleware
2 6 (4.48%) Oracle Fusion
3 5 (3.73%) Application Packaging
3 5 (3.73%) XML
4 4 (2.99%) ASP.NET
5 3 (2.24%) HTML
5 3 (2.24%) Web Services
5 3 (2.24%) WebCenter
6 2 (1.49%) HTML5
6 2 (1.49%) jQuery
6 2 (1.49%) XSD
6 2 (1.49%) CSS
6 2 (1.49%) SOAP
7 1 (0.75%) COM
7 1 (0.75%) WPF
Miscellaneous
1 19 (14.18%) Analytical Skills
2 14 (10.45%) Management Information System
3 9 (6.72%) Replication
4 6 (4.48%) User Experience
5 5 (3.73%) CMDB
5 5 (3.73%) Clustering
5 5 (3.73%) PMI
5 5 (3.73%) Blackberry
6 3 (2.24%) Mainframe
7 2 (1.49%) EPoS
7 2 (1.49%) IVR
7 2 (1.49%) Computer Science
7 2 (1.49%) Client/Server
7 2 (1.49%) Video Conferencing
8 1 (0.75%) RMADS
8 1 (0.75%) Performance Metrics
8 1 (0.75%) Life Science
Operating Systems
1 49 (36.57%) Windows
2 18 (13.43%) Windows 7
3 13 (9.70%) Windows Server 2008
3 13 (9.70%) Windows Server 2012
4 12 (8.96%) Linux
5 9 (6.72%) Windows 8
6 6 (4.48%) Mac OS
7 5 (3.73%) Windows XP
7 5 (3.73%) UNIX
8 1 (0.75%) Windows Server 2003
8 1 (0.75%) Solaris
Processes & Methodologies
1 71 (52.99%) ITIL
2 32 (23.88%) Service Management
3 25 (18.66%) Change Management
4 24 (17.91%) Problem Management
5 19 (14.18%) Service Delivery
6 17 (12.69%) ITSM
6 17 (12.69%) Continuous Improvement
7 14 (10.45%) Root Cause Analysis
8 13 (9.70%) Asset Management
9 8 (5.97%) Project Management
9 8 (5.97%) CRM
10 7 (5.22%) PRINCE2
10 7 (5.22%) Security Management
11 6 (4.48%) Release Management
12 5 (3.73%) Agile Software Development
12 5 (3.73%) Process Management
12 5 (3.73%) Configuration Management
12 5 (3.73%) Migration
12 5 (3.73%) Network Load Balancing
13 4 (2.99%) Numerical Analysis
Programming Languages
1 23 (17.16%) SQL
2 6 (4.48%) Java
3 3 (2.24%) JavaScript
3 3 (2.24%) PHP
4 2 (1.49%) PL/SQL
4 2 (1.49%) VB
4 2 (1.49%) Shell Script
5 1 (0.75%) C
5 1 (0.75%) C#
Qualifications
1 10 (7.46%) Security Cleared
2 9 (6.72%) Microsoft Certification
3 7 (5.22%) CCNA
3 7 (5.22%) Cisco Certification
3 7 (5.22%) Degree
4 6 (4.48%) ITIL Foundation Certificate
5 5 (3.73%) SC Cleared
5 5 (3.73%) PMI Certification
6 3 (2.24%) MCP
6 3 (2.24%) ITIL Certification
7 2 (1.49%) MCSE
7 2 (1.49%) Siebel Certification
8 1 (0.75%) PRINCE2 Certification
8 1 (0.75%) CISMP
8 1 (0.75%) CIPD
Quality Assurance & Compliance
1 32 (23.88%) SLA
2 3 (2.24%) QA
3 2 (1.49%) ISO/IEC 27001
4 1 (0.75%) ISO 9001
4 1 (0.75%) TickIT
System Software
1 31 (23.13%) Active Directory
2 9 (6.72%) Oracle RMAN
2 9 (6.72%) Oracle RAC
3 5 (3.73%) VMware Infrastructure
3 5 (3.73%) Hyper-V
4 1 (0.75%) VMware Workstation
Systems Management
1 9 (6.72%) SCCM
1 9 (6.72%) Data Guard
2 7 (5.22%) ServiceCenter
3 3 (2.24%) Puppet
Vendors
1 33 (24.63%) Microsoft
2 26 (19.40%) Cisco
3 22 (16.42%) Oracle
4 11 (8.21%) HP
5 6 (4.48%) VMware
5 6 (4.48%) Google
6 5 (3.73%) Juniper
6 5 (3.73%) IBM
6 5 (3.73%) EMC
6 5 (3.73%) Siebel
7 4 (2.99%) Citrix
8 3 (2.24%) Akamai
9 2 (1.49%) Sybase
9 2 (1.49%) SAP
9 2 (1.49%) Sun
9 2 (1.49%) CA
9 2 (1.49%) Peregrine
9 2 (1.49%) FrontRange
9 2 (1.49%) LANDesk
9 2 (1.49%) SonicWALL
Gloucestershire
Harvey Nash plc
Salary: £22500 - £23000 per annum + Benefits + Training
Posted: 2 days ago
Bristol, Somerset
Boeing
Salary: Competitive Salary
Posted: 2 days ago
Gloucestershire
Ampersand Consulting
Salary: £24000 - £27000 per annum
Posted: 3 days ago
Wiltshire
Capita - ITIN
Salary: £28000.00 - £32000.00 per annum
Posted: 7 days ago
Bristol, Avon
Boeing
Salary: Competitive
Posted: 14 days ago