The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Incident Management
Rank 179 180 165
Rank change year-on-year
+1 -15
Permanent jobs citing Incident Management 56 46 69
As % of all permanent IT jobs located in the South West 0.93% 0.83% 1.21%
As % of the Processes & Methodologies category 1.12% 1.02% 1.53%
Number of salaries quoted 45 40 60
Average salary £25,500 £36,000 £38,000
Average salary % change year-on-year
-29.16% -5.26%
90% offered a salary of more than £19,800 £22,500 £19,500
10% offered a salary of more than £50,500 £40,000 £50,000
UK excluding London average salary £40,000 £37,500 £37,500
% change year-on-year
+6.66% -
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4992 4506 4503
As % of all permanent IT jobs located in the South West 83.21% 81.79% 78.94%
Number of salaries quoted 4188 3798 3969
Average salary £40,000 £38,500 £38,000
Average salary % change year-on-year
+3.89% +1.31%
90% offered a salary of more than £29,000 £26,500 £26,500
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Incident Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South West

Incident Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South West region.

Incident Management Salary Trend in the South West

Incident Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Incident Management across the South West region over the 3 months to 27 January 2015.

Incident Management Salary Histogram in the South West

Incident Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South West region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +10 20 £24,500 -9.25% 5
Gloucestershire +4 14 £25,500 -23.88% 1
Bristol +1 11 £35,500 -2.06% 4
Dorset -24 4 £66,250 +84.02%
Somerset +9 2 £62,500 +177.77% 2
Devon -8 2 £23,500 +27.02% 2
Cornwall - 1 - - 1
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South West

For the 6 months to 27 January 2015, IT jobs across the South West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 79 (66.39%) ITIL
2 43 (36.13%) Windows
3 33 (27.73%) SLA
4 31 (26.05%) Service Management
5 29 (24.37%) Microsoft
6 25 (21.01%) Cisco
6 25 (21.01%) Active Directory
7 19 (15.97%) Change Management
8 18 (15.13%) Oracle
8 18 (15.13%) Problem Management
8 18 (15.13%) Windows 7
9 17 (14.29%) SQL
9 17 (14.29%) ITSM
10 16 (13.45%) MS Office
10 16 (13.45%) MS Exchange
10 16 (13.45%) Security Cleared
10 16 (13.45%) Analytical Skills
11 15 (12.61%) Continuous Improvement
12 14 (11.76%) Linux
12 14 (11.76%) Service Delivery
13 13 (10.92%) Management Information System
13 13 (10.92%) Finance
13 13 (10.92%) Cisco Certification
13 13 (10.92%) CCNA
13 13 (10.92%) Asset Management
14 12 (10.08%) DNS
15 11 (9.24%) Firewall
15 11 (9.24%) Banking
15 11 (9.24%) Root Cause Analysis
15 11 (9.24%) Oracle Database

Incident Management
Top Related IT Skills in the South West by Category

For the 6 months to 27 January 2015, IT jobs across the South West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (13.45%) MS Exchange
2 6 (5.04%) IIS
3 5 (4.20%) SharePoint
4 3 (2.52%) Exchange Server 2013
4 3 (2.52%) SharePoint 2010
4 3 (2.52%) Exchange Server 2010
4 3 (2.52%) Oracle SOA Suite
5 2 (1.68%) OpenROAD
5 2 (1.68%) WebSphere
5 2 (1.68%) MS Project Server
5 2 (1.68%) WebLogic
6 1 (0.84%) SharePoint 2013
Applications
1 16 (13.45%) MS Office
2 9 (7.56%) MS Excel
3 2 (1.68%) MS Visio
3 2 (1.68%) MS PowerPoint
Business Applications
1 6 (5.04%) Oracle EBS
2 5 (4.20%) assyst
3 2 (1.68%) SAP CRM
3 2 (1.68%) SAP SM
3 2 (1.68%) SAP ERP
4 1 (0.84%) Dynamics CRM
Cloud Services
1 2 (1.68%) CloudFront
1 2 (1.68%) Google Apps
Communications & Networking
1 12 (10.08%) DNS
2 11 (9.24%) Firewall
3 9 (7.56%) MPLS
3 9 (7.56%) VPN
4 6 (5.04%) LAN
5 5 (4.20%) WAN
5 5 (4.20%) IP Telephony
5 5 (4.20%) Cisco IPT
5 5 (4.20%) SAN
6 4 (3.36%) TCP/IP
7 3 (2.52%) VoIP
7 3 (2.52%) Internet
8 2 (1.68%) Intranet
8 2 (1.68%) SSL
9 1 (0.84%) ATM
9 1 (0.84%) Broadband
9 1 (0.84%) DHCP
Database & Business Intelligence
1 11 (9.24%) Oracle Database
2 8 (6.72%) Oracle Database 11g
2 8 (6.72%) Oracle Database 10g
3 6 (5.04%) Oracle BI EE
4 5 (4.20%) Oracle Exadata
4 5 (4.20%) SQL Server
4 5 (4.20%) Data Mining
5 2 (1.68%) RDBMS
5 2 (1.68%) Relational Database
6 1 (0.84%) SQL Server Reporting Services
Development Applications
1 2 (1.68%) Subversion
1 2 (1.68%) Team Foundation Server
1 2 (1.68%) Hudson
1 2 (1.68%) Jenkins
General
1 13 (10.92%) Finance
2 11 (9.24%) Banking
3 9 (7.56%) Telecoms
4 4 (3.36%) Back Office
5 3 (2.52%) Law
5 3 (2.52%) Legal
6 2 (1.68%) Front Office
6 2 (1.68%) International Banking
7 1 (0.84%) Financial Institution
7 1 (0.84%) Retail
Job Titles
1 37 (31.09%) Analyst
2 20 (16.81%) Support Analyst
3 18 (15.13%) Support Engineer
4 10 (8.40%) Service Manager
5 9 (7.56%) 1st Line Support
6 8 (6.72%) Team Leader
7 7 (5.88%) Applications Support
7 7 (5.88%) Service Analyst
7 7 (5.88%) 2nd Line Support
7 7 (5.88%) Service Desk Analyst
8 6 (5.04%) Incident Manager
9 5 (4.20%) Siebel Support Analyst
9 5 (4.20%) Business Manager
9 5 (4.20%) Siebel Analyst
9 5 (4.20%) Service Desk Manager
9 5 (4.20%) Oracle DBA
9 5 (4.20%) Field Engineer
9 5 (4.20%) Desktop Support
9 5 (4.20%) DBA
10 4 (3.36%) Coordinator
Libraries, Frameworks & Software Standards
1 9 (7.56%) .NET
2 8 (6.72%) XML
2 8 (6.72%) Middleware
2 8 (6.72%) Oracle Fusion
3 5 (4.20%) XSD
4 3 (2.52%) XSLT
4 3 (2.52%) WSDL
4 3 (2.52%) ASP.NET
4 3 (2.52%) WebCenter
4 3 (2.52%) Web Services
5 2 (1.68%) HTML
5 2 (1.68%) Application Packaging
5 2 (1.68%) HTML5
5 2 (1.68%) jQuery
5 2 (1.68%) CSS
5 2 (1.68%) SOAP
6 1 (0.84%) COM
6 1 (0.84%) WPF
Miscellaneous
1 16 (13.45%) Analytical Skills
2 13 (10.92%) Management Information System
3 5 (4.20%) Replication
3 5 (4.20%) PMI
3 5 (4.20%) Blackberry
3 5 (4.20%) CMDB
4 3 (2.52%) Video Conferencing
4 3 (2.52%) Mainframe
5 2 (1.68%) EPoS
5 2 (1.68%) Clustering
5 2 (1.68%) IVR
5 2 (1.68%) Computer Science
5 2 (1.68%) User Experience
5 2 (1.68%) Performance Metrics
5 2 (1.68%) Client/Server
6 1 (0.84%) RMADS
6 1 (0.84%) Life Science
Operating Systems
1 43 (36.13%) Windows
2 18 (15.13%) Windows 7
3 14 (11.76%) Linux
4 9 (7.56%) Windows Server 2008
5 8 (6.72%) Windows Server 2012
6 6 (5.04%) Windows 8
7 4 (3.36%) Windows XP
8 3 (2.52%) UNIX
9 2 (1.68%) Mac OS
10 1 (0.84%) Windows Server 2003
Processes & Methodologies
1 79 (66.39%) ITIL
2 31 (26.05%) Service Management
3 19 (15.97%) Change Management
4 18 (15.13%) Problem Management
5 17 (14.29%) ITSM
6 15 (12.61%) Continuous Improvement
7 14 (11.76%) Service Delivery
8 13 (10.92%) Asset Management
9 11 (9.24%) Root Cause Analysis
10 10 (8.40%) CRM
11 7 (5.88%) Security Management
12 6 (5.04%) Change Control
13 5 (4.20%) Release Management
13 5 (4.20%) Configuration Management
13 5 (4.20%) BPEL
14 4 (3.36%) Numerical Analysis
14 4 (3.36%) Agile Software Development
14 4 (3.36%) Project Management
14 4 (3.36%) PRINCE2
14 4 (3.36%) Process Management
Programming Languages
1 17 (14.29%) SQL
2 4 (3.36%) Java
3 3 (2.52%) JavaScript
3 3 (2.52%) XPath
4 2 (1.68%) VB
4 2 (1.68%) PHP
4 2 (1.68%) C
5 1 (0.84%) C#
Qualifications
1 16 (13.45%) Security Cleared
2 13 (10.92%) CCNA
2 13 (10.92%) Cisco Certification
3 10 (8.40%) SC Cleared
4 9 (7.56%) Microsoft Certification
5 7 (5.88%) ITIL Foundation Certificate
6 6 (5.04%) Degree
6 6 (5.04%) MCP
7 5 (4.20%) PMI Certification
8 4 (3.36%) ITIL Certification
8 4 (3.36%) MCSE
9 2 (1.68%) Siebel Certification
10 1 (0.84%) PRINCE2 Certification
10 1 (0.84%) ISEB
10 1 (0.84%) CIPD
Quality Assurance & Compliance
1 33 (27.73%) SLA
2 3 (2.52%) QA
3 2 (1.68%) ISO/IEC 27001
4 1 (0.84%) ISO 9001
4 1 (0.84%) TickIT
System Software
1 25 (21.01%) Active Directory
2 9 (7.56%) VMware Infrastructure
3 5 (4.20%) Oracle RMAN
3 5 (4.20%) Oracle RAC
4 2 (1.68%) Hyper-V
5 1 (0.84%) XenApp
5 1 (0.84%) XenDesktop
5 1 (0.84%) VMware Workstation
Systems Management
1 7 (5.88%) ServiceCenter
2 6 (5.04%) SCCM
3 5 (4.20%) Data Guard
4 2 (1.68%) Puppet
Vendors
1 29 (24.37%) Microsoft
2 25 (21.01%) Cisco
3 18 (15.13%) Oracle
4 10 (8.40%) VMware
5 9 (7.56%) Juniper
6 8 (6.72%) HP
7 7 (5.88%) Siebel
8 5 (4.20%) IBM
8 5 (4.20%) Citrix
9 2 (1.68%) EMC
9 2 (1.68%) CA
9 2 (1.68%) Peregrine
9 2 (1.68%) Sun
9 2 (1.68%) Sybase
9 2 (1.68%) SAP
9 2 (1.68%) Google
9 2 (1.68%) FrontRange
9 2 (1.68%) SonicWALL
9 2 (1.68%) Aruba
9 2 (1.68%) Akamai
Bristol
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 17 hours ago
Gloucestershire
Ampersand Consulting
Salary: £24000 - £27000 per annum
Posted: Yesterday
Exeter, Devon
Met Office
Posted: Yesterday
Exeter, Devon, South West
Met Office
Salary: £42,319 per annum and up to £50,248 for exceptional candidates + benefits + Market Forces payment of £5,000 (applicable after probationary period)
Posted: Yesterday
Corsham, Wiltshire
Lorien Resourcing
Salary: Competitive
Posted: 4 days ago
Bristol, Avon
EE
Salary: Competitive + bonus
Posted: 4 days ago
Truro, Cornwall
Harvey Nash plc
Salary: £30000 - £350000 per annum
Posted: 5 days ago
Wiltshire
Ping IT Recruitment ltd
Salary: From £45,000 to £48,000 per annum Plus flexible benfits package
Posted: 5 days ago
Taunton, Somerset
set2recruit
Salary: From £37,000 to £41,793 per annum Plus benefits and training and devel
Posted: 5 days ago
Swindon, Wiltshire
Prolinx
Salary: From £20,000 to £24,000 per annum
Posted: 6 days ago
Swindon
Capita - ITIN
Salary: £18000.00 - £24000.00 per annum
Posted: 6 days ago
Taunton, Somerset
UKHO
Posted: 18 days ago
Bristol, Avon
EE
Salary: Competitive + Benefits
Posted: 18 days ago
Bristol
Everything Everywhere
Salary: Competitive + Bens
Posted: 19 days ago
Wiltshire
Capita - ITIN
Salary: £28000.00 - £32000.00 per annum
Posted: 22 days ago