The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Incident Management
Rank 171 153 156
Rank change year-on-year
-18 +3
Permanent jobs citing Incident Management 83 77 60
As % of all permanent IT jobs located in the South West 1.39% 1.27% 1.18%
As % of the Processes & Methodologies category 1.63% 1.53% 1.44%
Number of salaries quoted 69 68 56
Average salary £33,500 £36,581 £50,000
Average salary % change year-on-year
-8.42% -26.83%
90% offered a salary of more than £21,500 £21,500 £25,750
10% offered a salary of more than £48,000 £75,000 £58,750
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
5086 5022 4169
As % of all permanent IT jobs located in the South West 85.05% 82.54% 82.31%
Number of salaries quoted 4250 4068 3569
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £29,000 £27,500 £27,125
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Incident Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South West

Incident Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South West region.

Incident Management Salary Trend in the South West

Incident Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Incident Management across the South West region over the 3 months to 28 August 2015.

Incident Management Salary Histogram in the South West

Incident Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South West region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +21 28 £45,000 +109.30% 1
Gloucestershire +2 21 £28,500 +3.63% 3
Somerset +14 17 £26,000 -42.22%
Bristol -40 9 £40,000 +23.07% 4
Dorset -4 5 £51,250 -31.66%
Devon -20 3 £16,200 -65.89% 1
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South West

For the 6 months to 28 August 2015, IT jobs across the South West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 65 (40.63%) ITIL
2 53 (33.13%) Windows
3 51 (31.88%) Service Management
4 49 (30.63%) SLA
5 45 (28.13%) Service Delivery
6 44 (27.50%) Change Management
7 42 (26.25%) Cisco
8 37 (23.13%) Finance
9 29 (18.13%) Problem Management
9 29 (18.13%) VMware
10 28 (17.50%) Active Directory
11 27 (16.88%) Linux
11 27 (16.88%) Firewall
12 26 (16.25%) MS Excel
12 26 (16.25%) VMware Infrastructure
13 24 (15.00%) Microsoft
13 24 (15.00%) MS Exchange
13 24 (15.00%) Analytical Skills
14 22 (13.75%) Data Centre
14 22 (13.75%) MS Office
15 21 (13.13%) SQL
15 21 (13.13%) Security Patching
16 20 (12.50%) Security Cleared
16 20 (12.50%) Release Management
16 20 (12.50%) Root Cause Analysis
17 19 (11.88%) VPN
18 18 (11.25%) Process Management
18 18 (11.25%) Capacity Management
18 18 (11.25%) Line Management
19 17 (10.63%) MPLS

Incident Management
Top Related IT Skills in the South West by Category

For the 6 months to 28 August 2015, IT jobs across the South West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 24 (15.00%) MS Exchange
2 8 (5.00%) IIS
3 7 (4.38%) Apache
4 6 (3.75%) Oracle SOA Suite
5 4 (2.50%) nginx
6 3 (1.88%) Lync
6 3 (1.88%) SharePoint
7 2 (1.25%) Confluence
8 1 (0.63%) Exchange Server 2010
8 1 (0.63%) JBoss
8 1 (0.63%) Oracle Application Server
8 1 (0.63%) Oracle Spatial
8 1 (0.63%) GlassFish
Applications
1 26 (16.25%) MS Excel
2 22 (13.75%) MS Office
3 3 (1.88%) MS Visio
3 3 (1.88%) MS PowerPoint
Business Applications
1 5 (3.13%) Oracle EBS
2 1 (0.63%) ResourceLink
Cloud Services
1 4 (2.50%) Microsoft Azure
1 4 (2.50%) Amazon AWS
2 1 (0.63%) SaaS
Communications & Networking
1 27 (16.88%) Firewall
2 19 (11.88%) VPN
3 17 (10.63%) DNS
3 17 (10.63%) WAN
3 17 (10.63%) MPLS
4 16 (10.00%) LAN
4 16 (10.00%) Cisco IOS
5 13 (8.13%) Wireshark
5 13 (8.13%) Cisco Nexus
5 13 (8.13%) BGP
5 13 (8.13%) EIGRP
6 7 (4.38%) Network Security
7 6 (3.75%) SAN
8 5 (3.13%) LDAP
9 3 (1.88%) Intrusion Detection
9 3 (1.88%) X.500
10 2 (1.25%) VLAN
10 2 (1.25%) SMTP
10 2 (1.25%) SNMP
10 2 (1.25%) TCP/IP
Database & Business Intelligence
1 10 (6.25%) Oracle Database 10g
1 10 (6.25%) Oracle Database 11g
1 10 (6.25%) Oracle Database
2 6 (3.75%) MySQL
2 6 (3.75%) SQL Server
2 6 (3.75%) Data Mining
3 4 (2.50%) NoSQL
4 2 (1.25%) Oracle ODI
4 2 (1.25%) Data Warehouse
5 1 (0.63%) Essbase
5 1 (0.63%) Relational Database
Development Applications
1 13 (8.13%) VSS/SourceSafe
2 2 (1.25%) JIRA
2 2 (1.25%) Bitbucket
2 2 (1.25%) Gradle
2 2 (1.25%) Jenkins
3 1 (0.63%) Team Foundation Server
3 1 (0.63%) PROIV
General
1 37 (23.13%) Finance
2 9 (5.63%) Manufacturing
3 7 (4.38%) Telecoms
4 6 (3.75%) Aerospace
5 3 (1.88%) Legal
5 3 (1.88%) Banking
5 3 (1.88%) Retail
5 3 (1.88%) Investment Banking
6 2 (1.25%) Marketing
6 2 (1.25%) Military
Job Titles
1 49 (30.63%) Analyst
2 35 (21.88%) Service Manager
3 26 (16.25%) Support Analyst
3 26 (16.25%) Support Engineer
4 18 (11.25%) Services Delivery Manager
4 18 (11.25%) Delivery Manager
5 14 (8.75%) Service Analyst
6 13 (8.13%) Applications Support
6 13 (8.13%) Network Engineer
7 11 (6.88%) Desktop Support
7 11 (6.88%) Applications Support Analyst
7 11 (6.88%) Service Desk Manager
7 11 (6.88%) IT Services Manager
8 9 (5.63%) Services Delivery Analyst
9 8 (5.00%) Server Analyst
9 8 (5.00%) Desktop Analyst
9 8 (5.00%) Server Support Analyst
9 8 (5.00%) Desktop Support Analyst
9 8 (5.00%) Server Support
10 5 (3.13%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 8 (5.00%) .NET
2 7 (4.38%) Middleware
2 7 (4.38%) Oracle Fusion
3 5 (3.13%) Web Services
4 4 (2.50%) XML
4 4 (2.50%) XSD
5 3 (1.88%) XSLT
5 3 (1.88%) WSDL
6 2 (1.25%) iOS SDK
7 1 (0.63%) WPF
7 1 (0.63%) ASP.NET
7 1 (0.63%) COM
7 1 (0.63%) SOAP
Miscellaneous
1 24 (15.00%) Analytical Skills
2 22 (13.75%) Data Centre
3 8 (5.00%) iPhone
3 8 (5.00%) iPad
4 7 (4.38%) Life Science
5 6 (3.75%) Blackberry
6 4 (2.50%) Management Information System
7 3 (1.88%) Device Driver
7 3 (1.88%) Clustering
7 3 (1.88%) Computer Science
8 2 (1.25%) Mobile App
8 2 (1.25%) User Experience
8 2 (1.25%) Wiki
9 1 (0.63%) Performance Metrics
9 1 (0.63%) CMDB
9 1 (0.63%) Replication
Operating Systems
1 53 (33.13%) Windows
2 27 (16.88%) Linux
3 16 (10.00%) Windows 7
4 9 (5.63%) Windows Server 2008
5 8 (5.00%) Android
5 8 (5.00%) Red Hat Enterprise Linux
6 5 (3.13%) Apple iOS
6 5 (3.13%) Windows 8
7 4 (2.50%) UNIX
8 3 (1.88%) Windows Server 2003
8 3 (1.88%) Windows Server 2012
9 2 (1.25%) CentOS
10 1 (0.63%) Windows XP
10 1 (0.63%) AIX
10 1 (0.63%) Solaris
Processes & Methodologies
1 65 (40.63%) ITIL
2 51 (31.88%) Service Management
3 45 (28.13%) Service Delivery
4 44 (27.50%) Change Management
5 29 (18.13%) Problem Management
6 21 (13.13%) Security Patching
7 20 (12.50%) Root Cause Analysis
7 20 (12.50%) Release Management
8 18 (11.25%) Process Management
8 18 (11.25%) Capacity Management
8 18 (11.25%) Line Management
9 14 (8.75%) Disaster Recovery
10 12 (7.50%) Network Monitoring
11 11 (6.88%) Mentoring
11 11 (6.88%) Change Control
11 11 (6.88%) Configuration Management
12 10 (6.25%) Business Continuity
13 7 (4.38%) BCP
13 7 (4.38%) Agile Software Development
13 7 (4.38%) ITIL V3
Programming Languages
1 21 (13.13%) SQL
2 7 (4.38%) Java
3 6 (3.75%) PHP
4 3 (1.88%) XPath
5 2 (1.25%) C#
6 1 (0.63%) C
6 1 (0.63%) PL/SQL
6 1 (0.63%) Bash Shell
Qualifications
1 20 (12.50%) Security Cleared
2 17 (10.63%) Cisco Certification
3 13 (8.13%) CCNP
4 6 (3.75%) SC Cleared
4 6 (3.75%) ITIL Certification
5 5 (3.13%) CCNA
5 5 (3.13%) Microsoft Certification
6 4 (2.50%) MCP
6 4 (2.50%) MCSE
7 3 (1.88%) ISEB
7 3 (1.88%) DV Cleared
8 1 (0.63%) BC Cleared
8 1 (0.63%) CISM
8 1 (0.63%) GIAC
8 1 (0.63%) CEH
8 1 (0.63%) MCITP
8 1 (0.63%) Degree
8 1 (0.63%) CISSP
Quality Assurance & Compliance
1 49 (30.63%) SLA
2 3 (1.88%) Sarbanes-Oxley
3 2 (1.25%) ISO/IEC 27001
System Software
1 28 (17.50%) Active Directory
2 26 (16.25%) VMware Infrastructure
3 4 (2.50%) Oracle RAC
4 3 (1.88%) vSphere
5 2 (1.25%) Docker
5 2 (1.25%) Hyper-V
5 2 (1.25%) Terminal Services
6 1 (0.63%) XenServer
6 1 (0.63%) Oracle Clusterware
Systems Management
1 13 (8.13%) Cisco LMS
1 13 (8.13%) Opsview
2 9 (5.63%) WSUS
3 8 (5.00%) McAfee ePO
4 4 (2.50%) Oracle RMAN
5 2 (1.25%) Puppet
5 2 (1.25%) Vagrant
5 2 (1.25%) Opscode Chef
6 1 (0.63%) Cisco Prime
6 1 (0.63%) Nagios
6 1 (0.63%) Data Guard
6 1 (0.63%) Oracle Flashback
Vendors
1 42 (26.25%) Cisco
2 29 (18.13%) VMware
3 24 (15.00%) Microsoft
4 15 (9.38%) Juniper
5 13 (8.13%) Oracle
6 12 (7.50%) Apple
7 11 (6.88%) Remedy
8 10 (6.25%) McAfee
9 6 (3.75%) Siebel
10 3 (1.88%) Avaya
10 3 (1.88%) Reuters
10 3 (1.88%) Bloomberg
10 3 (1.88%) Red Hat
11 2 (1.25%) Atlassian
11 2 (1.25%) Splunk
11 2 (1.25%) ArcSight
11 2 (1.25%) MobileIron
11 2 (1.25%) LogRhythm
11 2 (1.25%) Citrix
12 1 (0.63%) HP
Bristol, Avon
Redrock Consulting Ltd
Salary: £65000 - £70000 per annum + Excellent Benefits
Posted: Yesterday
Bristol, Avon
CGI
Salary: £45000 - £55000 per annum
Posted: 3 days ago
Swindon
Nationwide
Salary: £66453 - £79744 per annum
Posted: 4 days ago
Devon
SCC
Salary: From £25,000 to £30,000 per annum
Posted: 5 days ago
Cheltenham, Gloucestershire
SCC
Salary: From £25,000 to £30,000 per annum
Posted: 5 days ago
Bristol, Avon
University of the West of England
Salary: From £37,394 to £40,847 per annum
Posted: 8 days ago
Bristol
University West of England
Salary: £37,394 - £40,847
Posted: 8 days ago
Gloucestershire
Ampersand Consulting
Salary: £27000 per annum
Posted: 10 days ago