The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
Incident Management
Rank 163 177 189
Rank change year-on-year
+14 +12
Permanent jobs citing Incident Management 82 56 29
As % of all permanent IT jobs located in the South West 1.40% 0.94% 0.55%
As % of the Processes & Methodologies category 1.70% 1.14% 0.69%
Number of salaries quoted 53 44 26
Average salary £35,000 £32,500 £31,500
Average salary % change year-on-year
+7.69% +3.17%
90% offered a salary of more than £19,600 £22,500 £19,500
10% offered a salary of more than £45,000 £47,500 £42,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4828 4899 4204
As % of all permanent IT jobs located in the South West 82.64% 82.63% 80.12%
Number of salaries quoted 4024 4079 3695
Average salary £40,000 £42,000 £37,500
Average salary % change year-on-year
-4.76% +12.00%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £62,500 £54,000 £60,000
UK excluding London average salary £44,750 £42,500 £40,000
% change year-on-year
+5.29% +6.25%

Incident Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South West

Incident Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South West region.

Incident Management Salary Trend in the South West

Incident Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Incident Management across the South West region over the 3 months to 27 May 2015.

Incident Management Salary Histogram in the South West

Incident Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South West region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +25 38 £35,000 -17.64% 6
Bristol -4 16 £35,000 +9.37% 6
Gloucestershire 0 15 £34,000 -32.00% 2
Dorset -12 5 £36,000 -10.00% 1
Somerset +16 4 £37,000 +23.33%
Cornwall - 1 £47,500 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South West

For the 6 months to 27 May 2015, IT jobs across the South West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 80 (54.42%) ITIL
2 53 (36.05%) Windows
3 38 (25.85%) Service Management
4 37 (25.17%) SLA
5 29 (19.73%) MS Exchange
5 29 (19.73%) Service Delivery
6 28 (19.05%) Active Directory
7 27 (18.37%) VMware
8 25 (17.01%) Cisco
8 25 (17.01%) VMware Infrastructure
9 24 (16.33%) Security Cleared
10 23 (15.65%) Microsoft
10 23 (15.65%) Analytical Skills
11 22 (14.97%) DNS
11 22 (14.97%) MS Office
11 22 (14.97%) Problem Management
12 21 (14.29%) SC Cleared
12 21 (14.29%) Firewall
12 21 (14.29%) Linux
12 21 (14.29%) VPN
13 20 (13.61%) MS Excel
13 20 (13.61%) MPLS
13 20 (13.61%) Windows 7
14 19 (12.93%) Finance
15 17 (11.56%) Juniper
16 14 (9.52%) Change Management
16 14 (9.52%) Cisco Certification
17 13 (8.84%) CCNA
18 12 (8.16%) Continuous Improvement
18 12 (8.16%) Change Control

Incident Management
Top Related IT Skills in the South West by Category

For the 6 months to 27 May 2015, IT jobs across the South West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 29 (19.73%) MS Exchange
2 8 (5.44%) Oracle SOA Suite
3 7 (4.76%) IIS
4 4 (2.72%) Apache
5 2 (1.36%) Exchange Server 2013
5 2 (1.36%) Confluence
5 2 (1.36%) Exchange Server 2010
6 1 (0.68%) JBoss
6 1 (0.68%) GlassFish
Applications
1 22 (14.97%) MS Office
2 20 (13.61%) MS Excel
3 4 (2.72%) MS Visio
4 2 (1.36%) MS PowerPoint
Business Applications
1 6 (4.08%) Oracle EBS
2 1 (0.68%) assyst
2 1 (0.68%) ResourceLink
2 1 (0.68%) Sage 1000
Communications & Networking
1 22 (14.97%) DNS
2 21 (14.29%) Firewall
2 21 (14.29%) VPN
3 20 (13.61%) MPLS
4 8 (5.44%) WAN
5 7 (4.76%) LAN
5 7 (4.76%) TCP/IP
6 5 (3.40%) Wireshark
7 4 (2.72%) SSL
8 3 (2.04%) LDAP
8 3 (2.04%) HTTP
8 3 (2.04%) SNMP
8 3 (2.04%) SMTP
8 3 (2.04%) Intrusion Detection
8 3 (2.04%) VLAN
9 2 (1.36%) Cisco Nexus
9 2 (1.36%) VoIP
9 2 (1.36%) BGP
9 2 (1.36%) EIGRP
9 2 (1.36%) Cisco IOS
Database & Business Intelligence
1 8 (5.44%) Data Mining
1 8 (5.44%) Oracle Database 10g
1 8 (5.44%) Oracle Database 11g
1 8 (5.44%) Oracle Database
2 3 (2.04%) Relational Database
2 3 (2.04%) MySQL
2 3 (2.04%) SQL Server
3 2 (1.36%) Oracle BI EE
4 1 (0.68%) Oracle ODI
4 1 (0.68%) Data Warehouse
4 1 (0.68%) Essbase
Development Applications
1 2 (1.36%) VSS/SourceSafe
1 2 (1.36%) JIRA
1 2 (1.36%) Bitbucket
1 2 (1.36%) Gradle
1 2 (1.36%) Jenkins
2 1 (0.68%) Team Foundation Server
2 1 (0.68%) PROIV
General
1 19 (12.93%) Finance
2 7 (4.76%) Telecoms
3 6 (4.08%) Retail
4 5 (3.40%) Manufacturing
5 4 (2.72%) Aerospace
6 3 (2.04%) German Language
7 2 (1.36%) Billing
8 1 (0.68%) Legal
8 1 (0.68%) Military
8 1 (0.68%) Banking
Job Titles
1 52 (35.37%) Analyst
2 29 (19.73%) Service Manager
3 27 (18.37%) Support Analyst
4 22 (14.97%) Support Engineer
5 20 (13.61%) Service Analyst
6 17 (11.56%) Service Desk Analyst
7 15 (10.20%) Services Delivery Manager
7 15 (10.20%) Delivery Manager
8 13 (8.84%) Incident Manager
9 8 (5.44%) Desktop Analyst
9 8 (5.44%) Server Support Analyst
9 8 (5.44%) Server Analyst
9 8 (5.44%) Desktop Support Analyst
9 8 (5.44%) Server Support
9 8 (5.44%) Desktop Support
10 7 (4.76%) Middleware Analyst
10 7 (4.76%) Problem Manager
10 7 (4.76%) Service Desk Manager
11 6 (4.08%) IT Support Analyst
11 6 (4.08%) IT Support
Libraries, Frameworks & Software Standards
1 9 (6.12%) Middleware
1 9 (6.12%) Oracle Fusion
2 7 (4.76%) .NET
3 6 (4.08%) XML
3 6 (4.08%) XSD
4 5 (3.40%) XSLT
4 5 (3.40%) WSDL
5 1 (0.68%) ASP.NET
5 1 (0.68%) COM
5 1 (0.68%) SOAP
5 1 (0.68%) Web Services
5 1 (0.68%) WPF
Miscellaneous
1 23 (15.65%) Analytical Skills
2 10 (6.80%) Management Information System
3 8 (5.44%) iPhone
3 8 (5.44%) iPad
4 6 (4.08%) Data Centre
5 5 (3.40%) Life Science
6 3 (2.04%) Clustering
6 3 (2.04%) Client/Server
7 2 (1.36%) Thin Client
7 2 (1.36%) Wiki
7 2 (1.36%) Fat Client
7 2 (1.36%) Video Conferencing
7 2 (1.36%) Computer Science
7 2 (1.36%) Performance Metrics
8 1 (0.68%) CMDB
8 1 (0.68%) IVR
Operating Systems
1 53 (36.05%) Windows
2 21 (14.29%) Linux
3 20 (13.61%) Windows 7
4 11 (7.48%) Windows 8
5 8 (5.44%) Windows Server 2008
6 6 (4.08%) Windows Server 2012
7 5 (3.40%) Windows Server 2003
8 4 (2.72%) Windows XP
9 3 (2.04%) CentOS
9 3 (2.04%) Red Hat Enterprise Linux
10 1 (0.68%) UNIX
10 1 (0.68%) Solaris
Processes & Methodologies
1 80 (54.42%) ITIL
2 38 (25.85%) Service Management
3 29 (19.73%) Service Delivery
4 22 (14.97%) Problem Management
5 14 (9.52%) Change Management
6 12 (8.16%) Continuous Improvement
6 12 (8.16%) Change Control
7 10 (6.80%) Security Patching
8 9 (6.12%) ITSM
9 8 (5.44%) SOA
9 8 (5.44%) Configuration Management
9 8 (5.44%) BPEL
9 8 (5.44%) Root Cause Analysis
10 7 (4.76%) Business Continuity
10 7 (4.76%) Information Security
10 7 (4.76%) Risk Management
10 7 (4.76%) CRM
11 6 (4.08%) Release Management
11 6 (4.08%) Capacity Management
11 6 (4.08%) Technical Analysis
Programming Languages
1 12 (8.16%) SQL
2 5 (3.40%) XPath
2 5 (3.40%) C
3 3 (2.04%) PHP
4 2 (1.36%) C#
4 2 (1.36%) Java
Qualifications
1 24 (16.33%) Security Cleared
2 21 (14.29%) SC Cleared
3 14 (9.52%) Cisco Certification
4 13 (8.84%) CCNA
5 12 (8.16%) ISEB
6 8 (5.44%) MCP
6 8 (5.44%) Degree
7 7 (4.76%) Microsoft Certification
7 7 (4.76%) ITIL Certification
8 3 (2.04%) CISM
8 3 (2.04%) MCSE
8 3 (2.04%) CISSP
9 2 (1.36%) CCNP
9 2 (1.36%) DV Cleared
10 1 (0.68%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 37 (25.17%) SLA
2 3 (2.04%) Sarbanes-Oxley
3 2 (1.36%) QA
4 1 (0.68%) ISO/IEC 27001
System Software
1 28 (19.05%) Active Directory
2 25 (17.01%) VMware Infrastructure
3 3 (2.04%) Hyper-V
3 3 (2.04%) Terminal Services
3 3 (2.04%) vSphere
4 2 (1.36%) Docker
5 1 (0.68%) XenApp
5 1 (0.68%) XenServer
5 1 (0.68%) XenDesktop
Systems Management
1 9 (6.12%) WSUS
2 8 (5.44%) McAfee ePO
3 3 (2.04%) MOM
3 3 (2.04%) Systems Management Server (SMS)
4 2 (1.36%) Cisco LMS
4 2 (1.36%) Opsview
4 2 (1.36%) Puppet
4 2 (1.36%) Vagrant
4 2 (1.36%) Opscode Chef
5 1 (0.68%) Cisco Prime
5 1 (0.68%) Nagios
Vendors
1 27 (18.37%) VMware
2 25 (17.01%) Cisco
3 23 (15.65%) Microsoft
4 17 (11.56%) Juniper
5 11 (7.48%) Oracle
6 10 (6.80%) McAfee
7 9 (6.12%) Remedy
7 9 (6.12%) Apple
8 7 (4.76%) Siebel
9 6 (4.08%) Citrix
10 4 (2.72%) Red Hat
11 2 (1.36%) Progress
11 2 (1.36%) Atlassian
11 2 (1.36%) Splunk
11 2 (1.36%) ArcSight
11 2 (1.36%) LogRhythm
12 1 (0.68%) Sage
12 1 (0.68%) Adobe
12 1 (0.68%) Hyperion
Swindon, Wiltshire
Reed Technology
Salary: £38000 - £50000 per annum + benefits
Posted: 11 hours ago
Salisbury, Wiltshire
QinetiQ
Salary: Competitive + Benefits
Posted: 17 hours ago
Bristol, Avon
CGI
Salary: £45000 - £55000 per annum
Posted: 4 days ago
Stroud, Gloucestershire
Harvey Nash plc
Salary: £35000 - £40000 per annum + Package
Posted: 5 days ago
Bournemouth, Dorset
Spring Technology
Salary: £38000.00 - £47000.00 per annum + Car
Posted: 5 days ago
Boscombe Down, near Salisbury
QinetiQ
Salary: Competitive + Benefits
Posted: 11 days ago
Salisbury, Wiltshire
Sopra Steria Recruitment
Salary: From £40,000 to £45,000 per annum Flexible Benefits
Posted: 11 days ago
Bristol, Avon
CGI
Salary: £40000 - £48000 per annum + excellent benefits
Posted: 15 days ago
Gloucestershire
Ampersand Consulting
Salary: £27000 per annum
Posted: 21 days ago
Bristol, Avon
Hargreaves Lansdown
Salary: Competitive
Posted: 25 days ago
Swindon, Wiltshire
Arval
Salary: Competitive
Posted: 27 days ago