The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 30 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Incident Management
Rank 172 190 183
Rank change year-on-year
+18 -7
Permanent jobs citing Incident Management 68 67 51
As % of all permanent IT jobs located in the South West 1.31% 1.11% 0.82%
As % of the Processes & Methodologies category 1.49% 1.30% 0.96%
Number of salaries quoted 53 42 43
Median salary £30,000 £37,250 £37,500
Median salary % change year-on-year
-19.46% -0.66%
90% offered a salary of more than £21,500 £22,850 £25,300
10% offered a salary of more than £42,500 £45,000 £49,500
UK excluding London median salary £38,500 £40,000 £40,000
% change year-on-year
-3.75% -
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4552 5147 5308
As % of all permanent IT jobs located in the South West 87.37% 85.40% 85.49%
Number of salaries quoted 3812 4288 4327
Median salary £42,500 £40,000 £42,000
Median salary % change year-on-year
+6.25% -4.76%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £63,000 £60,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Incident Management
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South West

Incident Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South West region.

Incident Management Salary Trend in the South West

Incident Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Incident Management across the South West region over the 3 months to 30 June 2016.

Incident Management Salary Histogram in the South West

Incident Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the South West region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +45 29 £27,500 -21.42% 1
Wiltshire +7 21 £31,500 -30.00%
Gloucestershire -7 5 £27,000 -10.00% 4
Somerset -8 3 £32,500 +25.00% 2
Devon - 1 £18,000 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South West

For the 6 months to 30 June 2016, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Incident Management.

1 68 (48.92%) ITIL
2 38 (27.34%) Service Management
3 36 (25.90%) Problem Management
4 33 (23.74%) Windows
5 31 (22.30%) Security Cleared
6 29 (20.86%) Active Directory
7 27 (19.42%) Microsoft
8 26 (18.71%) Finance
9 24 (17.27%) SQL
10 23 (16.55%) SharePoint
10 23 (16.55%) Change Management
11 22 (15.83%) SLA
12 20 (14.39%) ITSM
13 19 (13.67%) Analytical Skills
14 18 (12.95%) SC Cleared
14 18 (12.95%) Degree
14 18 (12.95%) Management Information System
14 18 (12.95%) Service Delivery
15 17 (12.23%) Banking
15 17 (12.23%) Cybersecurity
16 16 (11.51%) DV Cleared
16 16 (11.51%) CISSP
17 15 (10.79%) SCOM
17 15 (10.79%) Asset Management
17 15 (10.79%) Continuous Improvement
18 14 (10.07%) ITIL Certification
18 14 (10.07%) MS Excel
18 14 (10.07%) Oracle
18 14 (10.07%) Disaster Recovery
19 13 (9.35%) Information Security

Incident Management
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (16.55%) SharePoint
2 11 (7.91%) MS Exchange
3 8 (5.76%) Exchange Server 2010
4 5 (3.60%) OpenROAD
4 5 (3.60%) WebLogic
4 5 (3.60%) WebSphere
5 3 (2.16%) IIS
6 2 (1.44%) Apache
7 1 (0.72%) ColdFusion
7 1 (0.72%) Exchange Server 2003
7 1 (0.72%) Exchange Server 2007
7 1 (0.72%) Exchange Server 2013
7 1 (0.72%) IBM Domino
7 1 (0.72%) IBM Notes
7 1 (0.72%) JBoss
7 1 (0.72%) nginx
7 1 (0.72%) SharePoint 2013
7 1 (0.72%) Skype for Business
7 1 (0.72%) Tomcat
Applications
1 14 (10.07%) MS Excel
2 9 (6.47%) MS Office
3 4 (2.88%) MS PowerPoint
Business Applications
1 12 (8.63%) Remedy ITSM
2 1 (0.72%) Oracle EBS
Cloud Services
1 5 (3.60%) Office 365
2 4 (2.88%) SaaS
3 2 (1.44%) Cloud Computing
4 1 (0.72%) Amazon AWS
4 1 (0.72%) Microsoft Azure
Communications & Networking
1 12 (8.63%) Intrusion Detection
2 11 (7.91%) Remote Desktop
3 7 (5.04%) TCP/IP
4 6 (4.32%) Firewall
4 6 (4.32%) LAN
4 6 (4.32%) WAN
4 6 (4.32%) Wi-Fi
5 5 (3.60%) Intranet
6 4 (2.88%) Internet
6 4 (2.88%) Network Security
7 2 (1.44%) PBX
8 1 (0.72%) DHCP
8 1 (0.72%) DNS
8 1 (0.72%) HTTP
8 1 (0.72%) LDAP
8 1 (0.72%) Unified Communications
8 1 (0.72%) VoIP
8 1 (0.72%) WebEx
Database & Business Intelligence
1 12 (8.63%) SQL Server
2 5 (3.60%) QlikView
2 5 (3.60%) RDBMS
2 5 (3.60%) Relational Database
2 5 (3.60%) SQL Server Analysis Services
2 5 (3.60%) SQL Server Integration Services
2 5 (3.60%) SQL Server Reporting Services
2 5 (3.60%) SQLite
2 5 (3.60%) SSDT
3 2 (1.44%) MySQL
4 1 (0.72%) NoSQL
4 1 (0.72%) Oracle BI EE
4 1 (0.72%) PostgreSQL
Development Applications
1 5 (3.60%) Jenkins
1 5 (3.60%) JIRA
1 5 (3.60%) MSI
1 5 (3.60%) Subversion
1 5 (3.60%) Team Foundation Server
1 5 (3.60%) Visual Studio
General
1 26 (18.71%) Finance
2 17 (12.23%) Banking
3 8 (5.76%) Back Office
4 6 (4.32%) Investment Banking
4 6 (4.32%) Telecoms
5 4 (2.88%) International Banking
5 4 (2.88%) Legal
6 3 (2.16%) Billing
7 2 (1.44%) Law
7 2 (1.44%) Manufacturing
7 2 (1.44%) Military
7 2 (1.44%) Retail
Job Titles
1 72 (51.80%) Analyst
2 25 (17.99%) Service Analyst
3 20 (14.39%) Service Desk Analyst
4 17 (12.23%) 2nd Line Support
5 14 (10.07%) Support Analyst
6 12 (8.63%) Consultant
6 12 (8.63%) ITSM Consultant
6 12 (8.63%) Remedy Consultant
6 12 (8.63%) Support Consultant
7 11 (7.91%) Security Analyst
8 10 (7.19%) 2nd Line Support Analyst
8 10 (7.19%) Support Engineer
9 9 (6.47%) ITIL Service Analyst
9 9 (6.47%) ITIL Service Desk Analyst
9 9 (6.47%) Senior Consultant
9 9 (6.47%) Senior ITSM Consultant
9 9 (6.47%) Senior Remedy Consultant
9 9 (6.47%) Senior Support Consultant
9 9 (6.47%) Service Manager
10 7 (5.04%) Service Desk Support
Libraries, Frameworks & Software Standards
1 8 (5.76%) .NET
2 6 (4.32%) ASP.NET
2 6 (4.32%) SOAP
2 6 (4.32%) Web Services
3 5 (3.60%) .NET Framework
3 5 (3.60%) ASP.NET MVC
3 5 (3.60%) ASP.NET Web API
3 5 (3.60%) ASP.NET Web Forms
3 5 (3.60%) RabbitMQ
3 5 (3.60%) REST
3 5 (3.60%) WCF
3 5 (3.60%) WPF
4 3 (2.16%) WebCenter
5 2 (1.44%) HTML
5 2 (1.44%) LAMP
5 2 (1.44%) XML
6 1 (0.72%) CSS
6 1 (0.72%) jQuery
6 1 (0.72%) JSON
6 1 (0.72%) Middleware
Miscellaneous
1 19 (13.67%) Analytical Skills
2 18 (12.95%) Management Information System
3 11 (7.91%) Cyber Attack
4 10 (7.19%) Cyberthreat
5 7 (5.04%) Client/Server
5 7 (5.04%) CMDB
6 5 (3.60%) Hedge funds
6 5 (3.60%) Visualisation
7 4 (2.88%) Data Centre
7 4 (2.88%) Security Operations Centre
8 2 (1.44%) Video Conferencing
9 1 (0.72%) Blackberry
9 1 (0.72%) CESG
9 1 (0.72%) Computer Science
9 1 (0.72%) Cryptography
9 1 (0.72%) Data Protection Act
9 1 (0.72%) Distributed Denial-of-Service
9 1 (0.72%) Smartphone
9 1 (0.72%) Statistics
9 1 (0.72%) Virtual Team
Operating Systems
1 33 (23.74%) Windows
2 11 (7.91%) Windows Server
3 8 (5.76%) Unix
4 7 (5.04%) Linux
4 7 (5.04%) Windows Server 2008
5 2 (1.44%) Windows 7
5 2 (1.44%) Windows 8
6 1 (0.72%) Red Hat Enterprise Linux
6 1 (0.72%) Windows 10
6 1 (0.72%) Windows Server 2012
Processes & Methodologies
1 68 (48.92%) ITIL
2 38 (27.34%) Service Management
3 36 (25.90%) Problem Management
4 23 (16.55%) Change Management
5 20 (14.39%) ITSM
6 18 (12.95%) Service Delivery
7 17 (12.23%) Cybersecurity
8 15 (10.79%) Asset Management
8 15 (10.79%) Continuous Improvement
9 14 (10.07%) Disaster Recovery
10 13 (9.35%) Information Security
11 12 (8.63%) Project Management
12 10 (7.19%) Password Management
12 10 (7.19%) Time Management
13 9 (6.47%) ISMS
13 9 (6.47%) Security Management
13 9 (6.47%) Security Operations
14 8 (5.76%) Mentoring
15 7 (5.04%) Agile Software Development
15 7 (5.04%) Stakeholder Management
Programming Languages
1 24 (17.27%) SQL
2 7 (5.04%) Java
2 7 (5.04%) PL/SQL
3 5 (3.60%) C#
3 5 (3.60%) T-SQL
3 5 (3.60%) VB
4 2 (1.44%) PHP
4 2 (1.44%) PowerShell
5 1 (0.72%) C
5 1 (0.72%) JavaScript
Qualifications
1 31 (22.30%) Security Cleared
2 18 (12.95%) Degree
2 18 (12.95%) SC Cleared
3 16 (11.51%) CISSP
3 16 (11.51%) DV Cleared
4 14 (10.07%) ITIL Certification
5 11 (7.91%) CISM
5 11 (7.91%) Microsoft Certification
6 5 (3.60%) Citrix Certification
7 4 (2.88%) CISA
7 4 (2.88%) ITIL Foundation Certificate
8 3 (2.16%) CISMP
9 2 (1.44%) IISP
9 2 (1.44%) ISEB
9 2 (1.44%) ISEB Practitioner
9 2 (1.44%) MCP
9 2 (1.44%) PRINCE2 Certification
9 2 (1.44%) Siebel Certification
10 1 (0.72%) MCSE
10 1 (0.72%) SANS
Quality Assurance & Compliance
1 22 (15.83%) SLA
2 12 (8.63%) ISO/IEC 27001
3 6 (4.32%) COBIT
4 5 (3.60%) HMG Security Policy Framework
5 2 (1.44%) QA
6 1 (0.72%) JSP 440
6 1 (0.72%) RMADS
System Software
1 29 (20.86%) Active Directory
2 5 (3.60%) XenApp
3 4 (2.88%) Snort
3 4 (2.88%) VMware Infrastructure
4 1 (0.72%) vSphere
4 1 (0.72%) XenDesktop
Systems Management
1 15 (10.79%) SCOM
2 5 (3.60%) Control-M
2 5 (3.60%) Nagios
3 4 (2.88%) HP SIM
3 4 (2.88%) SCCM
4 3 (2.16%) Norton AntiVirus
5 2 (1.44%) Host Intrusion Detection System
5 2 (1.44%) Network Intrusion Detection System
6 1 (0.72%) Cacti
6 1 (0.72%) Nessus
6 1 (0.72%) Pingdom
6 1 (0.72%) QRadar
6 1 (0.72%) Systems Management Server (SMS)
Vendors
1 27 (19.42%) Microsoft
2 14 (10.07%) Oracle
3 12 (8.63%) BMC
3 12 (8.63%) Remedy
4 11 (7.91%) Citrix
4 11 (7.91%) FrontRange
4 11 (7.91%) VMware
5 7 (5.04%) SAP
5 7 (5.04%) SolarWinds
6 5 (3.60%) ArcSight
6 5 (3.60%) CA
6 5 (3.60%) HP
6 5 (3.60%) Informatica
6 5 (3.60%) Splunk
6 5 (3.60%) Sybase
7 3 (2.16%) LogLogic
7 3 (2.16%) Q1 Labs
7 3 (2.16%) Symantec
8 2 (1.44%) Red Hat
8 2 (1.44%) Siebel
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