The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 157 155 125
Rank change year-on-year
-2 -30
Permanent jobs citing Incident Management 82 56 95
As % of all permanent IT jobs located in the South West 1.32% 1.10% 1.66%
As % of the Processes & Methodologies category 1.62% 1.35% 2.19%
Number of salaries quoted 70 48 71
Average salary £35,000 £42,500 £37,500
Average salary % change year-on-year
-17.64% +13.33%
90% offered a salary of more than £21,500 £25,000 £26,000
10% offered a salary of more than £75,000 £60,000 £55,000
UK excluding London average salary £40,000 £37,000 £37,500
% change year-on-year
+8.10% -1.33%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
5047 4153 4331
As % of all permanent IT jobs located in the South West 81.15% 81.62% 75.66%
Number of salaries quoted 4125 3572 3805
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £27,500 £27,500 £27,100
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Incident Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South West

Incident Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South West region.

Incident Management Salary Trend in the South West

Incident Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Incident Management across the South West region over the 3 months to 19 September 2014.

Incident Management Salary Histogram in the South West

Incident Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South West region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -2 30 £33,750 -32.50% 5
Devon - 20 £35,000 -
Dorset +6 11 £75,000 +57.89%
Somerset -12 10 £47,000 +88.00%
Wiltshire -8 6 £21,500 -46.25% 2
Gloucestershire 0 5 £27,500 -42.10%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South West

For the 6 months to 19 September 2014, IT jobs across the South West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 62 (46.27%) ITIL
2 43 (32.09%) Windows
3 32 (23.88%) Microsoft
4 29 (21.64%) Change Management
5 28 (20.90%) Service Management
6 27 (20.15%) Active Directory
7 25 (18.66%) SQL
7 25 (18.66%) Problem Management
8 23 (17.16%) Service Delivery
9 22 (16.42%) Finance
9 22 (16.42%) Cisco
10 21 (15.67%) SLA
10 21 (15.67%) Continuous Improvement
11 20 (14.93%) Oracle
12 17 (12.69%) Management Information System
13 15 (11.19%) Information Security
13 15 (11.19%) Banking
13 15 (11.19%) Analytical Skills
14 14 (10.45%) Oracle Database
14 14 (10.45%) Windows 7
14 14 (10.45%) TCP/IP
15 13 (9.70%) HP
15 13 (9.70%) SAN
15 13 (9.70%) Firewall
15 13 (9.70%) ITSM
16 12 (8.96%) IIS
16 12 (8.96%) Java
16 12 (8.96%) SharePoint
16 12 (8.96%) Windows Server 2008
16 12 (8.96%) Degree

Incident Management
Top Related IT Skills in the South West by Category

For the 6 months to 19 September 2014, IT jobs across the South West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 12 (8.96%) IIS
1 12 (8.96%) SharePoint
2 10 (7.46%) MS Exchange
3 8 (5.97%) SharePoint 2010
3 8 (5.97%) Exchange Server 2010
4 5 (3.73%) Exchange Server 2013
4 5 (3.73%) MS Project Server
5 4 (2.99%) Tomcat
6 3 (2.24%) Lync
7 2 (1.49%) nginx
7 2 (1.49%) WebSphere
7 2 (1.49%) SharePoint 2013
7 2 (1.49%) WebLogic
7 2 (1.49%) Apache
7 2 (1.49%) OpenROAD
8 1 (0.75%) PegaRULES
Applications
1 11 (8.21%) MS Excel
2 10 (7.46%) MS Office
3 2 (1.49%) MS Visio
3 2 (1.49%) MS PowerPoint
Business Applications
1 4 (2.99%) assyst
2 1 (0.75%) Summit
Cloud Services
1 6 (4.48%) Google Apps
2 2 (1.49%) Microsoft Azure
2 2 (1.49%) Amazon AWS
2 2 (1.49%) CloudFront
Communications & Networking
1 14 (10.45%) TCP/IP
2 13 (9.70%) SAN
2 13 (9.70%) Firewall
3 6 (4.48%) DNS
4 5 (3.73%) WAN
4 5 (3.73%) IP Telephony
4 5 (3.73%) Cisco IPT
5 4 (2.99%) Intranet
5 4 (2.99%) Internet
6 3 (2.24%) LAN
6 3 (2.24%) VoIP
6 3 (2.24%) Cisco ASA
6 3 (2.24%) VLAN
6 3 (2.24%) PABX
7 2 (1.49%) SMTP
7 2 (1.49%) FTP
7 2 (1.49%) SSL
8 1 (0.75%) Unified Communications
Database & Business Intelligence
1 14 (10.45%) Oracle Database
2 10 (7.46%) Oracle Database 10g
2 10 (7.46%) Oracle Database 11g
2 10 (7.46%) Oracle Exadata
3 6 (4.48%) SQL Server
4 2 (1.49%) RDBMS
4 2 (1.49%) Relational Database
4 2 (1.49%) MySQL
Development Applications
1 4 (2.99%) Subversion
2 2 (1.49%) Hudson
2 2 (1.49%) Jenkins
3 1 (0.75%) Toad
General
1 22 (16.42%) Finance
2 15 (11.19%) Banking
3 6 (4.48%) Telecoms
4 5 (3.73%) Legal
5 4 (2.99%) Back Office
6 3 (2.24%) Billing
7 2 (1.49%) International Banking
8 1 (0.75%) Retail
8 1 (0.75%) Manufacturing
Job Titles
1 43 (32.09%) Analyst
2 11 (8.21%) Support Analyst
2 11 (8.21%) Team Leader
3 10 (7.46%) Information Security Consultant
3 10 (7.46%) Applications Support
3 10 (7.46%) Consultant
3 10 (7.46%) Security Consultant
3 10 (7.46%) Network Analyst
4 8 (5.97%) Service Analyst
5 7 (5.22%) 2nd Line Support
5 7 (5.22%) Service Manager
5 7 (5.22%) Problem Manager
5 7 (5.22%) Oracle Team Leader
6 6 (4.48%) Infrastructure Engineer
7 5 (3.73%) Infrastructure Analyst
7 5 (3.73%) DBA
7 5 (3.73%) Oracle DBA
7 5 (3.73%) Desktop Support
7 5 (3.73%) Help Desk Analyst
7 5 (3.73%) Help Desk Engineer
Libraries, Frameworks & Software Standards
1 8 (5.97%) Application Packaging
2 5 (3.73%) Web Services
2 5 (3.73%) SailPoint
3 4 (2.99%) WebCenter
4 3 (2.24%) XML
4 3 (2.24%) .NET
5 1 (0.75%) ASP.NET
5 1 (0.75%) COM
5 1 (0.75%) Middleware
5 1 (0.75%) HTML
5 1 (0.75%) Oracle Fusion
Miscellaneous
1 17 (12.69%) Management Information System
2 15 (11.19%) Analytical Skills
3 10 (7.46%) Replication
4 6 (4.48%) User Experience
5 5 (3.73%) Clustering
5 5 (3.73%) PMI
5 5 (3.73%) Blackberry
6 4 (2.99%) Spread Betting
6 4 (2.99%) Computer Science
7 2 (1.49%) Statistics
7 2 (1.49%) Client/Server
7 2 (1.49%) Foreign Exchange (FX)
7 2 (1.49%) EPoS
8 1 (0.75%) IVR
8 1 (0.75%) Life Science
8 1 (0.75%) CMDB
8 1 (0.75%) RMADS
8 1 (0.75%) Video Conferencing
Operating Systems
1 43 (32.09%) Windows
2 14 (10.45%) Windows 7
3 12 (8.96%) Windows Server 2008
4 11 (8.21%) Linux
5 10 (7.46%) Windows 8
5 10 (7.46%) Windows Server 2012
6 9 (6.72%) UNIX
7 6 (4.48%) Mac OS
8 4 (2.99%) Windows XP
9 3 (2.24%) Windows Server 2003
9 3 (2.24%) CentOS
10 1 (0.75%) Windows 2000 Server
10 1 (0.75%) Solaris
Processes & Methodologies
1 62 (46.27%) ITIL
2 29 (21.64%) Change Management
3 28 (20.90%) Service Management
4 25 (18.66%) Problem Management
5 23 (17.16%) Service Delivery
6 21 (15.67%) Continuous Improvement
7 15 (11.19%) Information Security
8 13 (9.70%) ITSM
9 11 (8.21%) Root Cause Analysis
10 10 (7.46%) Vulnerability Management
10 10 (7.46%) Business Continuity
10 10 (7.46%) Project Management
11 9 (6.72%) Asset Management
12 8 (5.97%) Migration
12 8 (5.97%) Security Management
13 6 (4.48%) PRINCE2
13 6 (4.48%) Stakeholder Management
14 5 (3.73%) Identity Management
14 5 (3.73%) Agile Software Development
14 5 (3.73%) Penetration Testing
Programming Languages
1 25 (18.66%) SQL
2 12 (8.96%) Java
3 4 (2.99%) VB
4 3 (2.24%) PHP
5 2 (1.49%) PL/SQL
5 2 (1.49%) Shell Script
5 2 (1.49%) PowerShell
6 1 (0.75%) C#
Qualifications
1 12 (8.96%) Degree
2 10 (7.46%) Microsoft Certification
3 9 (6.72%) Security Cleared
4 5 (3.73%) ITIL Foundation Certificate
4 5 (3.73%) PMI Certification
5 4 (2.99%) MCSE
5 4 (2.99%) ITIL Certification
6 3 (2.24%) SC Cleared
6 3 (2.24%) MCITP
7 2 (1.49%) CCNA
7 2 (1.49%) Cisco Certification
8 1 (0.75%) MCP
8 1 (0.75%) CISSP
8 1 (0.75%) GCIA
8 1 (0.75%) GSEC
8 1 (0.75%) GCIH
8 1 (0.75%) GCFA
8 1 (0.75%) CISMP
8 1 (0.75%) CIPD
8 1 (0.75%) PRINCE2 Certification
Quality Assurance & Compliance
1 21 (15.67%) SLA
2 5 (3.73%) ISO/IEC 27001
2 5 (3.73%) PCI DSS
3 2 (1.49%) QA
4 1 (0.75%) TickIT
4 1 (0.75%) ISO 9001
System Software
1 27 (20.15%) Active Directory
2 10 (7.46%) Oracle RMAN
2 10 (7.46%) Oracle RAC
3 8 (5.97%) Hyper-V
4 5 (3.73%) vSphere
4 5 (3.73%) VMware ESX
5 3 (2.24%) VMware Infrastructure
6 1 (0.75%) VMware Workstation
Systems Management
1 12 (8.96%) SCCM
2 10 (7.46%) Data Guard
3 5 (3.73%) ServiceCenter
4 2 (1.49%) Puppet
4 2 (1.49%) Norton AntiVirus
4 2 (1.49%) WSUS
Vendors
1 32 (23.88%) Microsoft
2 22 (16.42%) Cisco
3 20 (14.93%) Oracle
4 13 (9.70%) HP
5 10 (7.46%) Symantec
6 9 (6.72%) VMware
7 6 (4.48%) Google
8 5 (3.73%) EMC
8 5 (3.73%) IBM
9 4 (2.99%) LANDesk
9 4 (2.99%) ServiceNow
10 3 (2.24%) CommVault
10 3 (2.24%) Apple
10 3 (2.24%) Salesforce.com
10 3 (2.24%) Dell
11 2 (1.49%) CA
11 2 (1.49%) Sybase
11 2 (1.49%) SonicWALL
11 2 (1.49%) FrontRange
11 2 (1.49%) Aruba
Bristol, Avon
Redrock Consulting Ltd
Salary: £24000 - £28000 per annum + Good Benefits Package
Posted: 3 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £22000 - £25000 per annum + Excellent Benefits
Posted: 3 days ago
Bristol, Avon
Talent International
Salary: £25000 - £30000 per annum + benefits
Posted: 4 days ago
Bristol, Avon
Talent International
Salary: £18000.00 - £25000.00 per annum + car + benefits
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £22000 - £25000 per annum + Excellent Benefits
Posted: 4 days ago
Swindon, Wiltshire
Yoh Company
Salary: £20000 - £50000 per annum
Posted: 18 days ago
Swindon, Wiltshire
Prolinx
Salary: From £20,000 to £24,000 per annum Depending on Experience
Posted: 18 days ago