The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Incident Management
Rank 172 177 160
Rank change year-on-year
+5 -17
Permanent jobs citing Incident Management 71 46 65
As % of all permanent IT jobs located in the South West 1.19% 0.86% 1.19%
As % of the Processes & Methodologies category 1.43% 1.06% 1.51%
Number of salaries quoted 47 37 56
Average salary £25,500 £32,325 £38,000
Average salary % change year-on-year
-21.11% -14.93%
90% offered a salary of more than £20,000 £18,500 £26,500
10% offered a salary of more than £35,400 £46,200 £55,000
UK excluding London average salary £40,000 £38,000 £40,000
% change year-on-year
+5.26% -5.00%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4962 4358 4309
As % of all permanent IT jobs located in the South West 83.19% 81.75% 78.56%
Number of salaries quoted 4156 3642 3813
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £29,000 £26,500 £27,500
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Incident Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South West

Incident Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South West region.

Incident Management Salary Trend in the South West

Incident Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Incident Management across the South West region over the 3 months to 3 March 2015.

Incident Management Salary Histogram in the South West

Incident Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South West region over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +38 39 £26,500 -1.85% 4
Gloucestershire +4 16 £25,500 -45.16% 2
Bristol -10 6 £35,000 +55.55% 2
Devon -8 3 - -
Somerset 0 2 £23,000 -28.84%
Dorset -32 2 £19,000 -47.22% 1
Cornwall - 2 £32,500 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South West

For the 6 months to 3 March 2015, IT jobs across the South West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 95 (71.43%) ITIL
2 45 (33.83%) SLA
3 43 (32.33%) Windows
4 33 (24.81%) Service Management
5 29 (21.80%) Microsoft
6 25 (18.80%) Active Directory
7 24 (18.05%) Cisco
7 24 (18.05%) Security Cleared
8 23 (17.29%) SC Cleared
8 23 (17.29%) MS Exchange
9 22 (16.54%) Analytical Skills
10 20 (15.04%) Finance
10 20 (15.04%) MS Office
11 18 (13.53%) Problem Management
11 18 (13.53%) VMware
12 17 (12.78%) VMware Infrastructure
12 17 (12.78%) DNS
12 17 (12.78%) Management Information System
12 17 (12.78%) Service Delivery
13 16 (12.03%) VPN
13 16 (12.03%) Continuous Improvement
14 15 (11.28%) Windows 7
14 15 (11.28%) Linux
14 15 (11.28%) Change Management
15 14 (10.53%) Firewall
15 14 (10.53%) ITSM
15 14 (10.53%) MPLS
15 14 (10.53%) MS Excel
15 14 (10.53%) CCNA
15 14 (10.53%) Cisco Certification

Incident Management
Top Related IT Skills in the South West by Category

For the 6 months to 3 March 2015, IT jobs across the South West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 23 (17.29%) MS Exchange
2 8 (6.02%) IIS
3 4 (3.01%) Exchange Server 2010
3 4 (3.01%) Exchange Server 2013
4 3 (2.26%) Oracle SOA Suite
4 3 (2.26%) SharePoint
4 3 (2.26%) SharePoint 2010
5 2 (1.50%) MS Project Server
6 1 (0.75%) Apache
6 1 (0.75%) SharePoint 2013
Applications
1 20 (15.04%) MS Office
2 14 (10.53%) MS Excel
3 4 (3.01%) MS Visio
4 2 (1.50%) MS PowerPoint
Business Applications
1 6 (4.51%) Oracle EBS
2 2 (1.50%) SAP CRM
2 2 (1.50%) SAP ERP
2 2 (1.50%) SAP SM
3 1 (0.75%) Sage 1000
3 1 (0.75%) assyst
3 1 (0.75%) Dynamics CRM
Cloud Services
1 1 (0.75%) CloudFront
Communications & Networking
1 17 (12.78%) DNS
2 16 (12.03%) VPN
3 14 (10.53%) MPLS
3 14 (10.53%) Firewall
4 5 (3.76%) IP Telephony
4 5 (3.76%) TCP/IP
4 5 (3.76%) LAN
4 5 (3.76%) WAN
4 5 (3.76%) Cisco IPT
5 3 (2.26%) Wireshark
5 3 (2.26%) HTTP
5 3 (2.26%) LDAP
5 3 (2.26%) SSL
6 2 (1.50%) Internet
6 2 (1.50%) VoIP
7 1 (0.75%) ATM
7 1 (0.75%) Broadband
7 1 (0.75%) SNMP
7 1 (0.75%) SMTP
7 1 (0.75%) DHCP
Database & Business Intelligence
1 6 (4.51%) Oracle BI EE
2 5 (3.76%) Oracle Database
2 5 (3.76%) Data Mining
3 3 (2.26%) Oracle Database 10g
3 3 (2.26%) SQL Server
3 3 (2.26%) Relational Database
3 3 (2.26%) Oracle Database 11g
4 1 (0.75%) MySQL
4 1 (0.75%) SQL Server Reporting Services
Development Applications
1 2 (1.50%) Team Foundation Server
2 1 (0.75%) Hudson
2 1 (0.75%) Jenkins
2 1 (0.75%) Subversion
General
1 20 (15.04%) Finance
2 9 (6.77%) Telecoms
3 4 (3.01%) Banking
3 4 (3.01%) Retail
4 3 (2.26%) German Language
4 3 (2.26%) Aerospace
4 3 (2.26%) Law
4 3 (2.26%) Legal
5 2 (1.50%) Front Office
5 2 (1.50%) Back Office
5 2 (1.50%) Billing
6 1 (0.75%) Financial Institution
Job Titles
1 41 (30.83%) Analyst
2 22 (16.54%) Support Analyst
2 22 (16.54%) Support Engineer
3 16 (12.03%) Service Analyst
3 16 (12.03%) Service Desk Analyst
4 15 (11.28%) Service Manager
5 14 (10.53%) Incident Manager
6 8 (6.02%) 1st Line Support
7 6 (4.51%) 2nd Line Support
7 6 (4.51%) Problem Manager
7 6 (4.51%) Service Desk Manager
8 5 (3.76%) Siebel Support Analyst
8 5 (3.76%) Siebel Analyst
8 5 (3.76%) Field Engineer
8 5 (3.76%) Applications Support
8 5 (3.76%) Desktop Support
9 4 (3.01%) Coordinator
9 4 (3.01%) Systems Manager
9 4 (3.01%) Team Leader
9 4 (3.01%) IT Support
Libraries, Frameworks & Software Standards
1 10 (7.52%) .NET
2 8 (6.02%) XML
2 8 (6.02%) Middleware
2 8 (6.02%) Oracle Fusion
3 5 (3.76%) XSD
4 3 (2.26%) XSLT
4 3 (2.26%) WSDL
4 3 (2.26%) ASP.NET
4 3 (2.26%) Web Services
5 2 (1.50%) HTML
5 2 (1.50%) Application Packaging
5 2 (1.50%) WebCenter
5 2 (1.50%) HTML5
5 2 (1.50%) jQuery
5 2 (1.50%) CSS
5 2 (1.50%) SOAP
6 1 (0.75%) WPF
Miscellaneous
1 22 (16.54%) Analytical Skills
2 17 (12.78%) Management Information System
3 5 (3.76%) PMI
3 5 (3.76%) Blackberry
4 4 (3.01%) CMDB
5 3 (2.26%) Client/Server
5 3 (2.26%) Mainframe
5 3 (2.26%) Clustering
6 2 (1.50%) Computer Science
6 2 (1.50%) Thin Client
6 2 (1.50%) Video Conferencing
6 2 (1.50%) Fat Client
6 2 (1.50%) Performance Metrics
7 1 (0.75%) RMADS
7 1 (0.75%) Life Science
7 1 (0.75%) IVR
Operating Systems
1 43 (32.33%) Windows
2 15 (11.28%) Linux
2 15 (11.28%) Windows 7
3 11 (8.27%) Windows Server 2008
4 9 (6.77%) Windows Server 2012
5 8 (6.02%) Windows 8
6 3 (2.26%) Windows XP
6 3 (2.26%) Windows Server 2003
7 1 (0.75%) CentOS
7 1 (0.75%) Red Hat Enterprise Linux
Processes & Methodologies
1 95 (71.43%) ITIL
2 33 (24.81%) Service Management
3 18 (13.53%) Problem Management
4 17 (12.78%) Service Delivery
5 16 (12.03%) Continuous Improvement
6 15 (11.28%) Change Management
7 14 (10.53%) ITSM
7 14 (10.53%) Asset Management
8 10 (7.52%) CRM
9 9 (6.77%) Root Cause Analysis
10 7 (5.26%) Security Management
11 6 (4.51%) PRINCE2
11 6 (4.51%) Risk Management
11 6 (4.51%) Change Control
11 6 (4.51%) Release Management
12 5 (3.76%) People Management
12 5 (3.76%) BPEL
13 4 (3.01%) Numerical Analysis
13 4 (3.01%) Information Security
13 4 (3.01%) Process Management
Programming Languages
1 11 (8.27%) SQL
2 6 (4.51%) C
3 3 (2.26%) JavaScript
3 3 (2.26%) XPath
4 2 (1.50%) PHP
5 1 (0.75%) C#
5 1 (0.75%) Java
Qualifications
1 24 (18.05%) Security Cleared
2 23 (17.29%) SC Cleared
3 14 (10.53%) CCNA
3 14 (10.53%) Cisco Certification
4 11 (8.27%) Microsoft Certification
5 10 (7.52%) MCP
6 9 (6.77%) ISEB
6 9 (6.77%) Degree
7 6 (4.51%) ITIL Certification
8 5 (3.76%) PMI Certification
8 5 (3.76%) MCSE
9 3 (2.26%) CISSP
9 3 (2.26%) CISM
9 3 (2.26%) VCP4
9 3 (2.26%) ITIL Foundation Certificate
10 2 (1.50%) Siebel Certification
11 1 (0.75%) PRINCE2 Certification
Quality Assurance & Compliance
1 45 (33.83%) SLA
2 3 (2.26%) QA
3 2 (1.50%) ISO/IEC 27001
4 1 (0.75%) ISO 9001
4 1 (0.75%) TickIT
System Software
1 25 (18.80%) Active Directory
2 17 (12.78%) VMware Infrastructure
3 3 (2.26%) Hyper-V
4 1 (0.75%) XenApp
4 1 (0.75%) XenDesktop
4 1 (0.75%) vSphere
4 1 (0.75%) Terminal Services
4 1 (0.75%) VMware Workstation
Systems Management
1 7 (5.26%) ServiceCenter
2 3 (2.26%) MOM
2 3 (2.26%) Systems Management Server (SMS)
3 2 (1.50%) SCCM
4 1 (0.75%) Puppet
Vendors
1 29 (21.80%) Microsoft
2 24 (18.05%) Cisco
3 18 (13.53%) VMware
4 13 (9.77%) Juniper
5 10 (7.52%) Oracle
6 8 (6.02%) HP
7 7 (5.26%) Siebel
8 6 (4.51%) Citrix
9 5 (3.76%) IBM
10 2 (1.50%) Progress
10 2 (1.50%) SAP
10 2 (1.50%) Sun
10 2 (1.50%) EMC
10 2 (1.50%) Peregrine
10 2 (1.50%) Red Hat
11 1 (0.75%) Apple
11 1 (0.75%) Sage
11 1 (0.75%) BT
11 1 (0.75%) Dell
11 1 (0.75%) Adobe
Gloucestershire
Ampersand Consulting
Salary: £27000 per annum
Posted: 15 hours ago
Bristol
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 15 hours ago
Bristol, Avon
Reed Professional Services
Salary: £35000 - £50000 per annum + benefits
Posted: Yesterday
Corsham, Wiltshire
Lorien Resourcing
Salary: Competitive
Posted: Yesterday
Corsham, Wiltshire
Evolution Recruitment Solutions
Salary: Competitive salary - discussed in detail upon application
Posted: Yesterday
Swindon, Wiltshire
Sanderson
Salary: £30000 - £40000 per annum + Fantastic Pension & Package
Posted: 5 days ago
Trowbridge
Real Staffing
Salary: £35000 - £43000 per annum + competitive
Posted: 11 days ago
Gloucestershire
Ampersand Consulting
Salary: £33000 - £36000 per annum + Benefits
Posted: 13 days ago
Weymouth
Capita - ITIN
Salary: £25000.00 - £30000.00 per annum
Posted: 19 days ago