The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Incident Management
Rank 171 181 170
Rank change year-on-year
+10 -11
Permanent jobs citing Incident Management 70 55 44
As % of all permanent IT jobs located in the South West 1.17% 0.90% 0.84%
As % of the Processes & Methodologies category 1.41% 1.09% 1.05%
Number of salaries quoted 47 47 42
Average salary £37,000 £37,500 £43,750
Average salary % change year-on-year
-1.33% -14.28%
90% offered a salary of more than £22,300 £22,500 £19,500
10% offered a salary of more than £45,000 £50,000 £50,900
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4982 5036 4206
As % of all permanent IT jobs located in the South West 83.10% 82.60% 80.62%
Number of salaries quoted 4154 4082 3701
Average salary £40,000 £42,500 £37,500
Average salary % change year-on-year
-5.88% +13.33%
90% offered a salary of more than £28,000 £28,000 £27,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Incident Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South West

Incident Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South West region.

Incident Management Salary Trend in the South West

Incident Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Incident Management across the South West region over the 3 months to 3 July 2015.

Incident Management Salary Histogram in the South West

Incident Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South West region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +17 30 £45,000 +40.62% 2
Gloucestershire +8 14 £27,000 -46.00% 1
Somerset +19 12 £26,000 -13.33%
Bristol -33 7 £35,000 +3.70% 1
Dorset -6 3 £40,000 -5.88% 2
Devon -15 1 £16,275 -61.70% 2
Cornwall - 1 £47,500 - 2
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South West

For the 6 months to 3 July 2015, IT jobs across the South West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 84 (51.22%) ITIL
2 52 (31.71%) Windows
3 48 (29.27%) SLA
4 46 (28.05%) Service Management
5 36 (21.95%) Service Delivery
6 33 (20.12%) Cisco
7 31 (18.90%) Security Cleared
8 30 (18.29%) VMware
9 29 (17.68%) MS Exchange
10 28 (17.07%) Active Directory
11 27 (16.46%) Change Management
11 27 (16.46%) VMware Infrastructure
12 25 (15.24%) Firewall
13 24 (14.63%) Finance
13 24 (14.63%) Analytical Skills
14 23 (14.02%) Microsoft
15 22 (13.41%) Linux
16 21 (12.80%) MS Excel
16 21 (12.80%) SC Cleared
16 21 (12.80%) Problem Management
17 20 (12.20%) DNS
18 19 (11.59%) VPN
18 19 (11.59%) MS Office
18 19 (11.59%) Cisco Certification
18 19 (11.59%) Windows 7
19 18 (10.98%) MPLS
20 16 (9.76%) Security Patching
20 16 (9.76%) Root Cause Analysis
21 15 (9.15%) SQL
21 15 (9.15%) Juniper

Incident Management
Top Related IT Skills in the South West by Category

For the 6 months to 3 July 2015, IT jobs across the South West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 29 (17.68%) MS Exchange
2 9 (5.49%) Oracle SOA Suite
3 8 (4.88%) IIS
4 5 (3.05%) Apache
5 3 (1.83%) Exchange Server 2010
6 2 (1.22%) Exchange Server 2013
6 2 (1.22%) Confluence
7 1 (0.61%) JBoss
7 1 (0.61%) Oracle Application Server
7 1 (0.61%) Oracle Spatial
7 1 (0.61%) GlassFish
7 1 (0.61%) nginx
Applications
1 21 (12.80%) MS Excel
2 19 (11.59%) MS Office
3 2 (1.22%) MS Visio
Business Applications
1 7 (4.27%) Oracle EBS
2 1 (0.61%) assyst
2 1 (0.61%) ResourceLink
2 1 (0.61%) Sage 1000
Cloud Services
1 1 (0.61%) Microsoft Azure
1 1 (0.61%) Amazon AWS
Communications & Networking
1 25 (15.24%) Firewall
2 20 (12.20%) DNS
3 19 (11.59%) VPN
4 18 (10.98%) MPLS
5 12 (7.32%) WAN
6 11 (6.71%) LAN
6 11 (6.71%) Wireshark
7 8 (4.88%) Cisco IOS
7 8 (4.88%) Cisco Nexus
7 8 (4.88%) BGP
7 8 (4.88%) EIGRP
8 7 (4.27%) TCP/IP
9 5 (3.05%) LDAP
10 4 (2.44%) Network Security
11 3 (1.83%) Intrusion Detection
11 3 (1.83%) VLAN
11 3 (1.83%) VoIP
11 3 (1.83%) SMTP
11 3 (1.83%) HTTP
11 3 (1.83%) SNMP
Database & Business Intelligence
1 10 (6.10%) Oracle Database 10g
1 10 (6.10%) Oracle Database 11g
1 10 (6.10%) Oracle Database
2 9 (5.49%) Data Mining
3 4 (2.44%) MySQL
3 4 (2.44%) Relational Database
4 3 (1.83%) SQL Server
5 2 (1.22%) Data Warehouse
5 2 (1.22%) Oracle ODI
5 2 (1.22%) Oracle BI EE
6 1 (0.61%) NoSQL
6 1 (0.61%) Essbase
Development Applications
1 8 (4.88%) VSS/SourceSafe
2 2 (1.22%) JIRA
2 2 (1.22%) Bitbucket
2 2 (1.22%) Gradle
2 2 (1.22%) Jenkins
3 1 (0.61%) Team Foundation Server
3 1 (0.61%) PROIV
General
1 24 (14.63%) Finance
2 8 (4.88%) Aerospace
3 7 (4.27%) Manufacturing
3 7 (4.27%) Retail
3 7 (4.27%) Telecoms
4 3 (1.83%) German Language
4 3 (1.83%) Legal
5 2 (1.22%) Billing
5 2 (1.22%) Marketing
6 1 (0.61%) Military
Job Titles
1 51 (31.10%) Analyst
2 34 (20.73%) Service Manager
3 29 (17.68%) Support Analyst
4 22 (13.41%) Support Engineer
5 17 (10.37%) Service Analyst
5 17 (10.37%) Services Delivery Manager
5 17 (10.37%) Delivery Manager
6 14 (8.54%) Service Desk Analyst
7 13 (7.93%) Incident Manager
8 10 (6.10%) Service Desk Manager
9 8 (4.88%) Server Support Analyst
9 8 (4.88%) Server Analyst
9 8 (4.88%) Desktop Analyst
9 8 (4.88%) Desktop Support Analyst
9 8 (4.88%) Applications Support
9 8 (4.88%) Desktop Support
9 8 (4.88%) Network Engineer
9 8 (4.88%) Server Support
9 8 (4.88%) Middleware Analyst
10 7 (4.27%) IT Services Manager
Libraries, Frameworks & Software Standards
1 10 (6.10%) Middleware
1 10 (6.10%) Oracle Fusion
2 8 (4.88%) .NET
3 7 (4.27%) XML
3 7 (4.27%) XSD
4 6 (3.66%) XSLT
4 6 (3.66%) WSDL
5 2 (1.22%) iOS SDK
5 2 (1.22%) Web Services
6 1 (0.61%) WPF
6 1 (0.61%) ASP.NET
6 1 (0.61%) COM
6 1 (0.61%) SOAP
Miscellaneous
1 24 (14.63%) Analytical Skills
2 12 (7.32%) Data Centre
3 11 (6.71%) Management Information System
4 8 (4.88%) iPhone
4 8 (4.88%) iPad
5 6 (3.66%) Life Science
6 3 (1.83%) Client/Server
6 3 (1.83%) Clustering
6 3 (1.83%) Computer Science
7 2 (1.22%) Performance Metrics
7 2 (1.22%) Mobile App
7 2 (1.22%) User Experience
7 2 (1.22%) Thin Client
7 2 (1.22%) Wiki
7 2 (1.22%) Fat Client
8 1 (0.61%) Video Conferencing
8 1 (0.61%) Replication
Operating Systems
1 52 (31.71%) Windows
2 22 (13.41%) Linux
3 19 (11.59%) Windows 7
4 9 (5.49%) Windows 8
4 9 (5.49%) Windows Server 2008
5 6 (3.66%) Red Hat Enterprise Linux
6 5 (3.05%) Windows Server 2003
7 4 (2.44%) Windows Server 2012
8 3 (1.83%) CentOS
9 2 (1.22%) Android
9 2 (1.22%) Windows XP
9 2 (1.22%) Apple iOS
10 1 (0.61%) UNIX
10 1 (0.61%) AIX
10 1 (0.61%) Solaris
Processes & Methodologies
1 84 (51.22%) ITIL
2 46 (28.05%) Service Management
3 36 (21.95%) Service Delivery
4 27 (16.46%) Change Management
5 21 (12.80%) Problem Management
6 16 (9.76%) Root Cause Analysis
6 16 (9.76%) Security Patching
7 13 (7.93%) Capacity Management
7 13 (7.93%) Continuous Improvement
7 13 (7.93%) Change Control
7 13 (7.93%) Release Management
8 9 (5.49%) BPEL
8 9 (5.49%) SOA
8 9 (5.49%) Configuration Management
8 9 (5.49%) CRM
9 8 (4.88%) Network Monitoring
10 7 (4.27%) Technical Analysis
10 7 (4.27%) Line Management
10 7 (4.27%) Mentoring
10 7 (4.27%) Risk Management
Programming Languages
1 15 (9.15%) SQL
2 6 (3.66%) XPath
2 6 (3.66%) C
3 4 (2.44%) Java
3 4 (2.44%) PHP
4 2 (1.22%) C#
5 1 (0.61%) PL/SQL
5 1 (0.61%) Bash Shell
Qualifications
1 31 (18.90%) Security Cleared
2 21 (12.80%) SC Cleared
3 19 (11.59%) Cisco Certification
4 12 (7.32%) CCNA
4 12 (7.32%) ISEB
5 8 (4.88%) CCNP
6 7 (4.27%) ITIL Certification
7 6 (3.66%) Microsoft Certification
7 6 (3.66%) MCP
7 6 (3.66%) Degree
8 3 (1.83%) DV Cleared
8 3 (1.83%) MCSE
8 3 (1.83%) CISSP
8 3 (1.83%) CISM
9 1 (0.61%) MCITP
9 1 (0.61%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 48 (29.27%) SLA
2 3 (1.83%) Sarbanes-Oxley
3 2 (1.22%) QA
4 1 (0.61%) ISO/IEC 27001
System Software
1 28 (17.07%) Active Directory
2 27 (16.46%) VMware Infrastructure
3 4 (2.44%) vSphere
4 3 (1.83%) Terminal Services
4 3 (1.83%) Hyper-V
5 2 (1.22%) Docker
6 1 (0.61%) Oracle Clusterware
6 1 (0.61%) Oracle RAC
6 1 (0.61%) XenApp
6 1 (0.61%) XenServer
6 1 (0.61%) XenDesktop
Systems Management
1 9 (5.49%) WSUS
2 8 (4.88%) Cisco LMS
2 8 (4.88%) Opsview
2 8 (4.88%) McAfee ePO
3 3 (1.83%) MOM
3 3 (1.83%) Systems Management Server (SMS)
4 2 (1.22%) Puppet
4 2 (1.22%) Vagrant
4 2 (1.22%) Opscode Chef
5 1 (0.61%) Cisco Prime
5 1 (0.61%) Nagios
5 1 (0.61%) Oracle RMAN
5 1 (0.61%) Oracle Flashback
5 1 (0.61%) Data Guard
Vendors
1 33 (20.12%) Cisco
2 30 (18.29%) VMware
3 23 (14.02%) Microsoft
4 15 (9.15%) Juniper
5 13 (7.93%) Oracle
6 10 (6.10%) Remedy
6 10 (6.10%) McAfee
6 10 (6.10%) Apple
7 8 (4.88%) Siebel
8 5 (3.05%) Red Hat
9 4 (2.44%) Citrix
10 2 (1.22%) Progress
10 2 (1.22%) Atlassian
10 2 (1.22%) Splunk
10 2 (1.22%) ArcSight
10 2 (1.22%) MobileIron
10 2 (1.22%) LogRhythm
11 1 (0.61%) IBM
11 1 (0.61%) Hyperion
11 1 (0.61%) NetApp
Salisbury, Wiltshire
Sopra Steria Limited
Posted: 3 days ago
Salisbury, Wiltshire
Spectrum IT Recruitment (South) Ltd
Salary: £32000 - £35000 per annum + Benefits
Posted: 3 days ago
Bournemouth, Dorset
JP Morgan
Salary: Competitive plus benefits
Posted: 5 days ago
Cornwall
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 5 days ago
Plymouth
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 5 days ago
Cornwall
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 5 days ago
Plymouth
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 5 days ago
Bournemouth, South
JP Morgan
Salary: Competitive plus benefits
Posted: 6 days ago
Bristol
CPS Group
Salary: £45k - 65k per year + Excellent Benefits & Bonus
Posted: 9 days ago
Gloucestershire
Ampersand Consulting
Salary: £27000 per annum
Posted: 10 days ago