The table below looks at the statistics for Incident Management skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Incident Management
Rank 153 164 173
Rank change year-on-year
+11 +9
Permanent jobs citing Incident Management 89 60 49
As % of all permanent IT jobs located in the South West 1.49% 1.12% 0.91%
As % of the Processes & Methodologies category 1.78% 1.37% 1.15%
Number of salaries quoted 59 45 43
Average salary £30,000 £32,000 £38,500
Average salary % change year-on-year
-6.25% -16.88%
90% offered a salary of more than £19,000 £18,500 £26,500
10% offered a salary of more than £41,300 £46,500 £55,000
UK excluding London average salary £40,000 £37,500 £39,000
% change year-on-year
+6.66% -3.84%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4993 4374 4243
As % of all permanent IT jobs located in the South West 83.34% 81.94% 79.01%
Number of salaries quoted 4152 3688 3726
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £28,500 £27,000 £27,500
10% offered a salary of more than £62,500 £54,000 £57,500
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%

Incident Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South West

Incident Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the South West region.

Incident Management Salary Trend in the South West

Incident Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Incident Management across the South West region over the 3 months to 30 March 2015.

Incident Management Salary Histogram in the South West

Incident Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the South West region over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +35 50 £26,500 -22.62% 3
Gloucestershire +2 15 £25,500 -45.16% 2
Bristol -4 12 £35,000 +45.83% 4
Dorset -29 4 £27,000 -25.00%
Devon -6 3 - -
Somerset +1 2 £23,000 -28.84%
Cornwall - 2 £32,500 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South West

For the 6 months to 30 March 2015, IT jobs across the South West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 95 (65.52%) ITIL
2 51 (35.17%) Windows
3 49 (33.79%) SLA
4 34 (23.45%) Service Management
5 28 (19.31%) Finance
6 27 (18.62%) Microsoft
6 27 (18.62%) Active Directory
7 26 (17.93%) Analytical Skills
8 24 (16.55%) MS Exchange
9 23 (15.86%) Cisco
9 23 (15.86%) Service Delivery
10 22 (15.17%) Security Cleared
11 21 (14.48%) VMware Infrastructure
11 21 (14.48%) VMware
12 20 (13.79%) SC Cleared
12 20 (13.79%) DNS
12 20 (13.79%) MS Office
13 19 (13.10%) VPN
13 19 (13.10%) Windows 7
14 18 (12.41%) Problem Management
14 18 (12.41%) Linux
15 17 (11.72%) Firewall
15 17 (11.72%) MPLS
16 15 (10.34%) Cisco Certification
16 15 (10.34%) Juniper
16 15 (10.34%) MS Excel
16 15 (10.34%) Oracle
16 15 (10.34%) CCNA
16 15 (10.34%) Continuous Improvement
17 14 (9.66%) ITSM

Incident Management
Top Related IT Skills in the South West by Category

For the 6 months to 30 March 2015, IT jobs across the South West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 24 (16.55%) MS Exchange
2 8 (5.52%) IIS
3 6 (4.14%) Oracle SOA Suite
4 3 (2.07%) Apache
5 2 (1.38%) Exchange Server 2013
5 2 (1.38%) Exchange Server 2010
6 1 (0.69%) GlassFish
6 1 (0.69%) SharePoint 2010
6 1 (0.69%) SharePoint
6 1 (0.69%) JBoss
Applications
1 20 (13.79%) MS Office
2 15 (10.34%) MS Excel
3 4 (2.76%) MS Visio
4 2 (1.38%) MS PowerPoint
Business Applications
1 8 (5.52%) Oracle EBS
2 2 (1.38%) SAP CRM
2 2 (1.38%) SAP ERP
2 2 (1.38%) SAP SM
3 1 (0.69%) Sage 1000
3 1 (0.69%) assyst
3 1 (0.69%) Dynamics CRM
3 1 (0.69%) ResourceLink
Cloud Services
1 1 (0.69%) CloudFront
Communications & Networking
1 20 (13.79%) DNS
2 19 (13.10%) VPN
3 17 (11.72%) MPLS
3 17 (11.72%) Firewall
4 6 (4.14%) TCP/IP
4 6 (4.14%) LAN
4 6 (4.14%) WAN
5 4 (2.76%) SSL
5 4 (2.76%) Wireshark
6 3 (2.07%) HTTP
6 3 (2.07%) LDAP
7 2 (1.38%) VoIP
7 2 (1.38%) SNMP
7 2 (1.38%) SMTP
7 2 (1.38%) Internet
7 2 (1.38%) VLAN
8 1 (0.69%) Cisco IOS
8 1 (0.69%) Cisco ASA
8 1 (0.69%) FWSM
8 1 (0.69%) Cisco Nexus
Database & Business Intelligence
1 8 (5.52%) Data Mining
2 7 (4.83%) Oracle Database
3 6 (4.14%) Oracle Database 10g
3 6 (4.14%) Oracle Database 11g
3 6 (4.14%) Oracle BI EE
4 4 (2.76%) SQL Server
5 3 (2.07%) Relational Database
6 2 (1.38%) MySQL
7 1 (0.69%) Data Warehouse
7 1 (0.69%) Essbase
7 1 (0.69%) SQL Server Reporting Services
Development Applications
1 3 (2.07%) Team Foundation Server
2 1 (0.69%) PROIV
2 1 (0.69%) Hudson
2 1 (0.69%) Jenkins
2 1 (0.69%) VSS/SourceSafe
2 1 (0.69%) Subversion
General
1 28 (19.31%) Finance
2 11 (7.59%) Telecoms
3 6 (4.14%) Retail
4 3 (2.07%) German Language
4 3 (2.07%) Aerospace
4 3 (2.07%) Law
4 3 (2.07%) Legal
4 3 (2.07%) Banking
5 2 (1.38%) Front Office
5 2 (1.38%) Back Office
5 2 (1.38%) Billing
6 1 (0.69%) Financial Institution
Job Titles
1 53 (36.55%) Analyst
2 30 (20.69%) Support Analyst
3 25 (17.24%) Support Engineer
4 20 (13.79%) Service Analyst
5 18 (12.41%) Service Manager
6 17 (11.72%) Service Desk Analyst
7 14 (9.66%) Incident Manager
8 8 (5.52%) Service Desk Manager
8 8 (5.52%) IT Support
9 7 (4.83%) 1st Line Support
10 6 (4.14%) IT Support Analyst
10 6 (4.14%) Problem Manager
10 6 (4.14%) Middleware Analyst
11 5 (3.45%) Delivery Manager
11 5 (3.45%) Siebel Support Analyst
11 5 (3.45%) Siebel Analyst
11 5 (3.45%) Services Delivery Manager
11 5 (3.45%) Applications Support
12 4 (2.76%) Technical Support
12 4 (2.76%) Field Engineer
Libraries, Frameworks & Software Standards
1 12 (8.28%) .NET
1 12 (8.28%) Middleware
1 12 (8.28%) Oracle Fusion
2 10 (6.90%) XML
3 7 (4.83%) XSD
4 4 (2.76%) XSLT
4 4 (2.76%) WSDL
4 4 (2.76%) ASP.NET
4 4 (2.76%) Web Services
5 3 (2.07%) SOAP
6 2 (1.38%) WPF
6 2 (1.38%) jQuery
6 2 (1.38%) HTML5
6 2 (1.38%) HTML
6 2 (1.38%) CSS
7 1 (0.69%) COM
7 1 (0.69%) WebCenter
Miscellaneous
1 26 (17.93%) Analytical Skills
2 13 (8.97%) Management Information System
3 4 (2.76%) CMDB
4 3 (2.07%) Client/Server
4 3 (2.07%) Mainframe
4 3 (2.07%) Computer Science
5 2 (1.38%) Thin Client
5 2 (1.38%) Clustering
5 2 (1.38%) Fat Client
5 2 (1.38%) Video Conferencing
5 2 (1.38%) iPhone
5 2 (1.38%) iPad
6 1 (0.69%) IVR
6 1 (0.69%) Performance Metrics
Operating Systems
1 51 (35.17%) Windows
2 19 (13.10%) Windows 7
3 18 (12.41%) Linux
4 10 (6.90%) Windows Server 2008
4 10 (6.90%) Windows 8
5 8 (5.52%) Windows Server 2012
6 4 (2.76%) Windows Server 2003
7 3 (2.07%) Windows XP
8 2 (1.38%) CentOS
8 2 (1.38%) Red Hat Enterprise Linux
Processes & Methodologies
1 95 (65.52%) ITIL
2 34 (23.45%) Service Management
3 23 (15.86%) Service Delivery
4 18 (12.41%) Problem Management
5 15 (10.34%) Continuous Improvement
6 14 (9.66%) ITSM
7 12 (8.28%) CRM
7 12 (8.28%) Change Management
8 11 (7.59%) Change Control
8 11 (7.59%) Root Cause Analysis
9 9 (6.21%) Risk Management
10 8 (5.52%) Asset Management
10 8 (5.52%) BPEL
10 8 (5.52%) Release Management
11 6 (4.14%) Technical Analysis
11 6 (4.14%) Business Continuity
11 6 (4.14%) Information Security
11 6 (4.14%) SOA
12 4 (2.76%) Process Management
12 4 (2.76%) Disaster Recovery
Programming Languages
1 13 (8.97%) SQL
2 6 (4.14%) C
3 4 (2.76%) XPath
4 3 (2.07%) JavaScript
4 3 (2.07%) PHP
5 2 (1.38%) C#
5 2 (1.38%) Java
Qualifications
1 22 (15.17%) Security Cleared
2 20 (13.79%) SC Cleared
3 15 (10.34%) CCNA
3 15 (10.34%) Cisco Certification
4 11 (7.59%) ISEB
5 9 (6.21%) MCP
6 8 (5.52%) Microsoft Certification
6 8 (5.52%) Degree
7 5 (3.45%) ITIL Certification
8 4 (2.76%) MCSE
9 3 (2.07%) CISSP
9 3 (2.07%) CISM
9 3 (2.07%) ITIL Foundation Certificate
10 2 (1.38%) Siebel Certification
11 1 (0.69%) CCNP
Quality Assurance & Compliance
1 49 (33.79%) SLA
2 3 (2.07%) Sarbanes-Oxley
2 3 (2.07%) QA
System Software
1 27 (18.62%) Active Directory
2 21 (14.48%) VMware Infrastructure
3 2 (1.38%) Hyper-V
3 2 (1.38%) Terminal Services
3 2 (1.38%) vSphere
4 1 (0.69%) XenApp
4 1 (0.69%) XenDesktop
Systems Management
1 3 (2.07%) MOM
1 3 (2.07%) Systems Management Server (SMS)
2 2 (1.38%) WSUS
2 2 (1.38%) ServiceCenter
2 2 (1.38%) McAfee ePO
3 1 (0.69%) Puppet
3 1 (0.69%) Cisco Prime
3 1 (0.69%) Cisco LMS
3 1 (0.69%) Opsview
3 1 (0.69%) Nagios
Vendors
1 27 (18.62%) Microsoft
2 23 (15.86%) Cisco
3 21 (14.48%) VMware
4 15 (10.34%) Juniper
4 15 (10.34%) Oracle
5 10 (6.90%) Siebel
6 7 (4.83%) Citrix
7 3 (2.07%) Red Hat
7 3 (2.07%) Apple
7 3 (2.07%) Remedy
7 3 (2.07%) McAfee
8 2 (1.38%) Progress
8 2 (1.38%) SAP
8 2 (1.38%) Sun
8 2 (1.38%) Peregrine
9 1 (0.69%) LANDesk
9 1 (0.69%) Akamai
9 1 (0.69%) Splunk
9 1 (0.69%) ArcSight
9 1 (0.69%) LogRhythm
Bristol, Avon
BAE Systems
Posted: 4 days ago
Salisbury, Wiltshire
Lorien Resourcing
Posted: 5 days ago
Gloucestershire
Ampersand Consulting
Salary: £32000 - £36000 per annum + Benefits
Posted: 18 days ago
Swindon, Wiltshire
Arval
Salary: Competitive
Posted: 19 days ago
Gloucestershire
Ampersand Consulting
Salary: £27000 per annum
Posted: 20 days ago
Bristol, Avon
Hargreaves Lansdown
Salary: Competitive
Posted: 24 days ago
Bristol
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 25 days ago