The table below looks at the statistics for Service Management skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 106 124 103
Rank change year-on-year
+18 -21
Permanent jobs citing Service Management 146 94 144
As % of all permanent IT jobs located in the South West 2.38% 1.86% 2.49%
As % of the Processes & Methodologies category 2.93% 2.28% 3.29%
Number of salaries quoted 118 69 117
Average salary £41,000 £37,500 £34,500
Average salary % change year-on-year
+9.33% +8.69%
90% offered a salary of more than £25,000 £25,000 £20,500
10% offered a salary of more than £64,300 £60,500 £45,000
UK excluding London average salary £42,500 £45,000 £42,250
% change year-on-year
-5.55% +6.50%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4984 4120 4372
As % of all permanent IT jobs located in the South West 81.08% 81.60% 75.63%
Number of salaries quoted 4060 3543 3850
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £27,500 £27,500 £26,750
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South West region.

Service Management Salary Trend in the South West

Service Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Management across the South West region over the 3 months to 15 September 2014.

Service Management Salary Histogram in the South West

Service Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South West region over the 3 months to 15 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +7 61 £40,000 -21.56% 3
Wiltshire +12 49 £42,000 +35.48% 6
Somerset -9 16 £45,000 +8.43% 3
Gloucestershire - 15 £38,500 - 3
Dorset -6 1 - -
Devon -32 1 - - 4
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 15 September 2014, IT jobs across the South West region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 202 (63.13%) ITIL
2 120 (37.50%) ITSM
3 77 (24.06%) Windows
4 74 (23.13%) SLA
5 70 (21.88%) Active Directory
6 69 (21.56%) Microsoft
7 67 (20.94%) SQL
8 61 (19.06%) Service Delivery
9 52 (16.25%) Finance
10 50 (15.63%) MS Office
11 46 (14.38%) VMware
12 45 (14.06%) Degree
13 44 (13.75%) SQL Server
14 43 (13.44%) Security Cleared
15 38 (11.88%) Problem Management
16 37 (11.56%) Project Management
17 36 (11.25%) Configuration Management
18 34 (10.63%) MS Excel
18 34 (10.63%) Stakeholder Management
18 34 (10.63%) Mentoring
18 34 (10.63%) Analytical Skills
19 32 (10.00%) Change Management
20 30 (9.38%) Firewall
20 30 (9.38%) PRINCE2
20 30 (9.38%) UNIX
20 30 (9.38%) ITIL V3
21 28 (8.75%) Windows Server 2008
21 28 (8.75%) Incident Management
22 26 (8.13%) SAN
22 26 (8.13%) Windows Server 2003

Service Management
Top Related IT Skills in the South West by Category

For the 6 months to 15 September 2014, IT jobs across the South West region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 20 (6.25%) IIS
2 16 (5.00%) MS Exchange
3 8 (2.50%) Tomcat
3 8 (2.50%) Exchange Server 2003
4 7 (2.19%) SharePoint
5 4 (1.25%) Blackberry Enterprise Server
5 4 (1.25%) Exchange Server 2013
6 3 (0.94%) SharePoint 2010
7 2 (0.63%) Exchange Server 2010
7 2 (0.63%) iPlanet
7 2 (0.63%) Apache
8 1 (0.31%) Oracle Workflow
8 1 (0.31%) Lync
Applications
1 50 (15.63%) MS Office
2 34 (10.63%) MS Excel
3 15 (4.69%) MS PowerPoint
4 5 (1.56%) MS Project
5 4 (1.25%) MS Visio
Business Applications
1 5 (1.56%) assyst
2 4 (1.25%) Dynamics CRM
3 3 (0.94%) Maximo
4 2 (0.63%) Remedy ITSM
4 2 (0.63%) SAP CRM
5 1 (0.31%) Oracle EBS
Communications & Networking
1 30 (9.38%) Firewall
2 26 (8.13%) SAN
3 23 (7.19%) VPN
4 19 (5.94%) TCP/IP
5 16 (5.00%) NAS
6 14 (4.38%) DNS
6 14 (4.38%) DHCP
7 13 (4.06%) WAN
8 11 (3.44%) LAN
8 11 (3.44%) MPLS
9 10 (3.13%) VLAN
10 7 (2.19%) VoIP
11 6 (1.88%) BGP
11 6 (1.88%) EIGRP
12 5 (1.56%) Cisco ASA
12 5 (1.56%) LDAP
12 5 (1.56%) Multicast
13 4 (1.25%) ISDN
13 4 (1.25%) Network Security
13 4 (1.25%) Internet
Database & Business Intelligence
1 44 (13.75%) SQL Server
2 12 (3.75%) Relational Database
3 9 (2.81%) SQL Server Reporting Services
4 7 (2.19%) SQL Server Integration Services
5 4 (1.25%) Oracle Database
6 3 (0.94%) PostgreSQL
6 3 (0.94%) Data Mining
7 2 (0.63%) SQL Server 2008
8 1 (0.31%) Oracle Discoverer
8 1 (0.31%) Oracle BI EE
Development Applications
1 2 (0.63%) Team Foundation Server
2 1 (0.31%) MSI
2 1 (0.31%) Bugzilla
2 1 (0.31%) Subversion
General
1 52 (16.25%) Finance
2 17 (5.31%) Telecoms
3 14 (4.38%) Legal
4 6 (1.88%) Marketing
5 4 (1.25%) Local Government
5 4 (1.25%) Military
5 4 (1.25%) Banking
6 3 (0.94%) Retail
6 3 (0.94%) Aerospace
7 2 (0.63%) Back Office
7 2 (0.63%) Billing
8 1 (0.31%) Advertising
Job Titles
1 67 (20.94%) Consultant
2 48 (15.00%) Analyst
3 42 (13.13%) Service Manager
4 39 (12.19%) Technical Consultant
4 39 (12.19%) ITSM Consultant
5 21 (6.56%) Solutions Consultant
6 18 (5.63%) 2nd Line Support
7 17 (5.31%) Business Consultant
8 16 (5.00%) Management Consultant
8 16 (5.00%) Service Management Consultant
9 14 (4.38%) Project Manager
9 14 (4.38%) Support Analyst
9 14 (4.38%) Help Desk Support
10 13 (4.06%) Service Analyst
10 13 (4.06%) Support Engineer
11 12 (3.75%) Architect
11 12 (3.75%) Junior
11 12 (3.75%) Junior Consultant
11 12 (3.75%) Problem Manager
11 12 (3.75%) Junior Technical Consultant
Libraries, Frameworks & Software Standards
1 12 (3.75%) XML
2 10 (3.13%) Web Services
2 10 (3.13%) .NET
3 8 (2.50%) ASP.NET
3 8 (2.50%) HTML
4 4 (1.25%) CGI
4 4 (1.25%) Middleware
4 4 (1.25%) Application Packaging
4 4 (1.25%) WebCenter
5 2 (0.63%) ASP.NET MVC
5 2 (0.63%) .NET Framework
5 2 (0.63%) SAML
5 2 (0.63%) XSL
5 2 (0.63%) CSS
5 2 (0.63%) ASP.NET Web Forms
6 1 (0.31%) JSP
6 1 (0.31%) J2EE
6 1 (0.31%) HTML5
Miscellaneous
1 34 (10.63%) Analytical Skills
2 23 (7.19%) Management Information System
3 18 (5.63%) Computer Science
4 7 (2.19%) Mathematics
4 7 (2.19%) CMDB
5 5 (1.56%) Blackberry
6 4 (1.25%) Mainframe
6 4 (1.25%) Spread Betting
7 3 (0.94%) PMI
7 3 (0.94%) Video Conferencing
7 3 (0.94%) EqualLogic
7 3 (0.94%) Enterprise Software
8 2 (0.63%) Clustering
8 2 (0.63%) IVR
8 2 (0.63%) Statistics
9 1 (0.31%) GIS
9 1 (0.31%) Replication
9 1 (0.31%) CLARiiON
9 1 (0.31%) iPhone
9 1 (0.31%) Open Source
Operating Systems
1 77 (24.06%) Windows
2 30 (9.38%) UNIX
3 28 (8.75%) Windows Server 2008
4 26 (8.13%) Windows Server 2003
5 24 (7.50%) Windows XP
6 16 (5.00%) Windows Vista
7 15 (4.69%) Linux
8 11 (3.44%) Windows 7
9 6 (1.88%) Windows 8
9 6 (1.88%) Red Hat Enterprise Linux
10 5 (1.56%) Windows Server 2012
11 3 (0.94%) CentOS
11 3 (0.94%) zOS
12 1 (0.31%) HPUX
12 1 (0.31%) Windows 2000 Server
Processes & Methodologies
1 202 (63.13%) ITIL
2 120 (37.50%) ITSM
3 61 (19.06%) Service Delivery
4 38 (11.88%) Problem Management
5 37 (11.56%) Project Management
6 36 (11.25%) Configuration Management
7 34 (10.63%) Stakeholder Management
7 34 (10.63%) Mentoring
8 32 (10.00%) Change Management
9 30 (9.38%) PRINCE2
9 30 (9.38%) ITIL V3
10 28 (8.75%) Incident Management
11 23 (7.19%) Matrix Management
12 22 (6.88%) CRM
12 22 (6.88%) Change Control
12 22 (6.88%) Root Cause Analysis
13 17 (5.31%) Service Desk Management
13 17 (5.31%) Continuous Improvement
14 15 (4.69%) Risk Management
14 15 (4.69%) Asset Management
Programming Languages
1 67 (20.94%) SQL
2 13 (4.06%) PowerShell
3 9 (2.81%) C#
4 7 (2.19%) C
5 4 (1.25%) T-SQL
6 3 (0.94%) JavaScript
7 2 (0.63%) Java
7 2 (0.63%) VBScript
7 2 (0.63%) VB
7 2 (0.63%) VB6
8 1 (0.31%) Bash Shell
8 1 (0.31%) Shell Script
Qualifications
1 45 (14.06%) Degree
2 43 (13.44%) Security Cleared
3 19 (5.94%) SC Cleared
4 16 (5.00%) ITIL Certification
5 12 (3.75%) MCP
6 11 (3.44%) Microsoft Certification
7 10 (3.13%) CISSP
7 10 (3.13%) DV Cleared
8 8 (2.50%) MCSE
9 7 (2.19%) CISA
9 7 (2.19%) ITIL Foundation Certificate
10 6 (1.88%) MCITP
10 6 (1.88%) Cisco Certification
11 5 (1.56%) VMware Certified Professional (VCP)
12 4 (1.25%) MCTS
12 4 (1.25%) PRINCE2 Practitioner
12 4 (1.25%) PRINCE2 Certification
12 4 (1.25%) CCNA
13 3 (0.94%) PMP
13 3 (0.94%) PMI Certification
Quality Assurance & Compliance
1 74 (23.13%) SLA
2 11 (3.44%) COBIT
3 5 (1.56%) ISO/IEC 27001
4 4 (1.25%) QA
5 3 (0.94%) HMG Infosec
6 2 (0.63%) ISO 9001
7 1 (0.31%) TickIT
System Software
1 70 (21.88%) Active Directory
2 23 (7.19%) VMware Infrastructure
3 7 (2.19%) Terminal Services
4 6 (1.88%) Hyper-V
5 5 (1.56%) vSphere
5 5 (1.56%) Xen
5 5 (1.56%) VMware ESXi
6 3 (0.94%) Microsoft Virtual Server
6 3 (0.94%) Forefront TMG
6 3 (0.94%) Microsoft App-V
7 2 (0.63%) ProxySG
7 2 (0.63%) VMware ESX
7 2 (0.63%) NFS
8 1 (0.31%) vCloud
8 1 (0.31%) UAG
Systems Management
1 11 (3.44%) SCCM
2 6 (1.88%) WSUS
3 5 (1.56%) Backup Exec
4 4 (1.25%) Tivoli
4 4 (1.25%) Netcool
5 3 (0.94%) Tivoli Storage Manager
5 3 (0.94%) CiscoWorks
5 3 (0.94%) OMEGAMON
5 3 (0.94%) McAfee ePO
5 3 (0.94%) Puppet
5 3 (0.94%) Cisco CUCM
5 3 (0.94%) Vagrant
5 3 (0.94%) Opscode Chef
6 2 (0.63%) Hyperic
7 1 (0.31%) SCOM
7 1 (0.31%) BMC PATROL
Vendors
1 69 (21.56%) Microsoft
2 46 (14.38%) VMware
3 24 (7.50%) Cisco
4 20 (6.25%) Oracle
5 13 (4.06%) SAP
6 12 (3.75%) IBM
7 10 (3.13%) HP
8 9 (2.81%) Dell
9 8 (2.50%) Altiris
10 7 (2.19%) Remedy
10 7 (2.19%) Red Hat
11 6 (1.88%) Citrix
12 5 (1.56%) CheckPoint
12 5 (1.56%) LANDesk
12 5 (1.56%) ServiceNow
13 4 (1.25%) FrontRange
13 4 (1.25%) BMC
14 3 (0.94%) CA
14 3 (0.94%) Avaya
14 3 (0.94%) Juniper
Cheltenham, Gloucestershire
NSK International Consultants Ltd
Salary: From £50,000 to £65,000 per annum
Posted: 12 hours ago
Bristol
Streamline Connections
Salary: £60000 - £70000 per annum + excellent benefits
Posted: 3 days ago
Bristol, Avon
Global Technology Solutions Ltd
Salary: £30000 - £50000 per annum + Package
Posted: 3 days ago
Wiltshire
Sanderson
Salary: £40000 - £45000 per annum
Posted: 3 days ago
Bath, Avon
Spring Technology
Salary: £50000.00 - £700000.00 per annum
Posted: 4 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £25000 - £29000 per annum + ben+training
Posted: 5 days ago
Whimple, Devon
Technorecruit
Posted: 5 days ago
Whimple, Devon
TechnoRecruit
Salary: Plus remote working+flexible hours+share options
Posted: 5 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £40000 per annum + Excellent Benefits + Bonus
Posted: 5 days ago
Exeter, Devon
Edge Specialist Recruitment
Salary: £38000 - £42000 per annum + Bonus + Bens
Posted: 6 days ago
Corsham, Chippenham, Melksham, Trowbridge,...
XIST4 IT LIMITED
Salary: £35-40,000 + £4k Car Allowance
Posted: 7 days ago
Bath
Opus Recruitment Solutions Ltd
Salary: £20000 - £30000 per annum
Posted: 7 days ago
Chippenham
Capita - ITIN
Salary: £20000.00 - £22000.00 per annum
Posted: 12 days ago
Swindon, Wiltshire
Prolinx
Salary: From £20,000 to £24,000 per annum Depending on Experience
Posted: 12 days ago
Cheltenham
Capita - ITIN
Salary: £40000.00 - £60000.00 per annum + bnfits
Posted: 20 days ago
Plymouth, Devon
Berwick Partners
Salary: £120,000 per annum 12M FTC
Posted: 27 days ago