The table below looks at the statistics for Service Management skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 30 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 78 73 94
Rank change year-on-year
-5 +21
Permanent jobs citing Service Management 201 214 165
As % of all permanent IT jobs located in the South West 3.70% 3.66% 2.69%
As % of the Processes & Methodologies category 4.27% 4.25% 3.15%
Number of salaries quoted 121 181 143
Median salary £42,500 £45,000 £40,000
Median salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £24,500 £24,000 £22,000
10% offered a salary of more than £80,000 £62,500 £59,700
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4711 5030 5234
As % of all permanent IT jobs located in the South West 86.73% 86.13% 85.33%
Number of salaries quoted 3931 4250 4276
Median salary £42,500 £40,000 £41,000
Median salary % change year-on-year
+6.25% -2.43%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South West region.

Service Management Salary Trend in the South West

Service Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Management across the South West region over the 3 months to 30 July 2016.

Service Management Salary Histogram in the South West

Service Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South West region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +26 51 £61,250 +6.52% 5
Gloucestershire +9 42 £40,000 +23.07% 3
Wiltshire -28 30 £42,500 -5.55% 5
Cornwall +2 22 - - 1
Dorset +19 16 £80,000 +68.42% 1
Devon -8 16 £33,625 -10.33%
Somerset -5 15 £40,000 +18.34% 5
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 30 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Service Management.

1 219 (69.30%) ITIL
2 99 (31.33%) ITSM
3 82 (25.95%) Service Delivery
4 79 (25.00%) Microsoft
5 76 (24.05%) Project Management
6 72 (22.78%) SQL Server
7 71 (22.47%) Windows
8 69 (21.84%) SQL
9 68 (21.52%) Agile Software Development
10 65 (20.57%) Security Cleared
11 57 (18.04%) ITIL V3
12 55 (17.41%) VMware
13 54 (17.09%) Degree
13 54 (17.09%) Analytical Skills
14 52 (16.46%) Problem Management
15 51 (16.14%) Active Directory
16 48 (15.19%) Change Management
16 48 (15.19%) DV Cleared
16 48 (15.19%) Continuous Improvement
17 47 (14.87%) VMware Infrastructure
17 47 (14.87%) Cisco
18 44 (13.92%) PRINCE2
19 43 (13.61%) Incident Management
20 42 (13.29%) Configuration Management
21 40 (12.66%) HP
21 40 (12.66%) Oracle
21 40 (12.66%) Information Security
22 39 (12.34%) Finance
23 38 (12.03%) SLA
24 36 (11.39%) Windows Server

Service Management
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (6.01%) MS Exchange
2 13 (4.11%) IIS
3 12 (3.80%) SharePoint
4 10 (3.16%) Exchange Server 2010
5 5 (1.58%) iPlanet
5 5 (1.58%) JBoss
5 5 (1.58%) Skype for Business
6 4 (1.27%) Apache
7 3 (0.95%) Confluence
7 3 (0.95%) Elasticsearch
7 3 (0.95%) Tomcat
8 2 (0.63%) OpenStack
9 1 (0.32%) Apache Qpid
9 1 (0.32%) Blackberry Enterprise Server
9 1 (0.32%) CMS
9 1 (0.32%) Exchange Server 2003
9 1 (0.32%) Exchange Server 2007
9 1 (0.32%) Exchange Server 2013
9 1 (0.32%) Office Communications Server
9 1 (0.32%) SharePoint 2013
Applications
1 32 (10.13%) MS Excel
2 19 (6.01%) MS Office
3 2 (0.63%) MS PowerPoint
3 2 (0.63%) MS Visio
Business Applications
1 13 (4.11%) Remedy ITSM
2 8 (2.53%) Maximo
3 1 (0.32%) Dynamics AX
3 1 (0.32%) Dynamics CRM
3 1 (0.32%) Unit4 Business World
Cloud Services
1 28 (8.86%) IaaS
1 28 (8.86%) PaaS
2 24 (7.59%) Microsoft Azure
3 21 (6.65%) Amazon AWS
4 20 (6.33%) Amazon EC2
5 13 (4.11%) SaaS
6 6 (1.90%) Office 365
7 1 (0.32%) Azure Active Directory
7 1 (0.32%) Cloud Computing
Communications & Networking
1 27 (8.54%) TCP/IP
2 24 (7.59%) Firewall
3 23 (7.28%) DNS
4 17 (5.38%) VPN
5 15 (4.75%) LAN
5 15 (4.75%) WAN
6 13 (4.11%) MPLS
7 11 (3.48%) VoIP
8 10 (3.16%) Internet
9 8 (2.53%) NAS
10 7 (2.22%) DHCP
11 6 (1.90%) Network Security
11 6 (1.90%) SNMP
11 6 (1.90%) Wi-Fi
12 5 (1.58%) LDAP
13 4 (1.27%) Cisco IOS
13 4 (1.27%) SAN
13 4 (1.27%) SMTP
13 4 (1.27%) Wireless
14 3 (0.95%) HTTP
Database & Business Intelligence
1 72 (22.78%) SQL Server
2 25 (7.91%) MySQL
3 23 (7.28%) Big Data
4 20 (6.33%) DB2
5 6 (1.90%) Relational Database
6 5 (1.58%) SQL Server Reporting Services
7 4 (1.27%) Data Warehouse
7 4 (1.27%) SQL Server 2012
8 3 (0.95%) BusinessObjects
8 3 (0.95%) MongoDB
8 3 (0.95%) OLAP
8 3 (0.95%) Oracle Database
8 3 (0.95%) Oracle Database 11g
8 3 (0.95%) Oracle OLAP
8 3 (0.95%) OrientDB
8 3 (0.95%) PostgreSQL
9 1 (0.32%) Hadoop
9 1 (0.32%) SQL Server 2008
9 1 (0.32%) SQL Server 2014
9 1 (0.32%) SQL Server Integration Services
Development Applications
1 5 (1.58%) Jenkins
1 5 (1.58%) JIRA
2 4 (1.27%) Git (software)
3 3 (0.95%) Rational DOORS
4 2 (0.63%) Ant
4 2 (0.63%) ClearCase
4 2 (0.63%) Eclipse
4 2 (0.63%) Hudson
4 2 (0.63%) JUnit
4 2 (0.63%) PVCS
4 2 (0.63%) Team Foundation Server
5 1 (0.32%) Selenium
General
1 39 (12.34%) Finance
2 26 (8.23%) Retail
3 21 (6.65%) Publishing
4 20 (6.33%) Telecoms
5 9 (2.85%) Manufacturing
6 6 (1.90%) Billing
7 3 (0.95%) Law
8 1 (0.32%) Advertising
8 1 (0.32%) Banking
8 1 (0.32%) Investment Banking
8 1 (0.32%) Marketing
8 1 (0.32%) Military
Job Titles
1 56 (17.72%) Analyst
2 54 (17.09%) Architect
3 32 (10.13%) Service Manager
4 31 (9.81%) Consultant
5 27 (8.54%) Solutions Architect
6 25 (7.91%) ITSM Consultant
7 18 (5.70%) Infrastructure Architect
7 18 (5.70%) IT Manager
8 16 (5.06%) IT Architect
9 15 (4.75%) Business Consultant
9 15 (4.75%) Team Leader
9 15 (4.75%) Technical Consultant
10 14 (4.43%) Service Analyst
10 14 (4.43%) Support Engineer
11 13 (4.11%) Services Delivery Manager
12 12 (3.80%) Delivery Manager
12 12 (3.80%) Integration Architect
12 12 (3.80%) IT Infrastructure Architect
12 12 (3.80%) Release Management Team Leader
13 11 (3.48%) Enterprise Architect
Libraries, Frameworks & Software Standards
1 23 (7.28%) Web Services
2 21 (6.65%) .NET
3 14 (4.43%) HTML
4 12 (3.80%) .NET Framework
5 11 (3.48%) ASP.NET
6 9 (2.85%) XML
7 6 (1.90%) CSS
7 6 (1.90%) RESTful
8 5 (1.58%) SAML
9 2 (0.63%) ActiveMQ
9 2 (0.63%) ASP.NET Web Forms
9 2 (0.63%) EJB
9 2 (0.63%) Java EE
9 2 (0.63%) SOAP
9 2 (0.63%) Spring
9 2 (0.63%) STL
9 2 (0.63%) WCF
9 2 (0.63%) WinForms
9 2 (0.63%) WPF
9 2 (0.63%) XSLT
Miscellaneous
1 54 (17.09%) Analytical Skills
2 35 (11.08%) Data Centre
3 33 (10.44%) CMDB
4 29 (9.18%) Management Information System
5 25 (7.91%) Computer Science
6 12 (3.80%) Enterprise Software
7 8 (2.53%) Private Cloud
7 8 (2.53%) User Experience
8 6 (1.90%) Security Operations Centre
9 5 (1.58%) Driving Licence
9 5 (1.58%) Virtual Team
10 4 (1.27%) CESG
10 4 (1.27%) Smart Meter
11 3 (0.95%) Cyberthreat
11 3 (0.95%) Performance Metrics
11 3 (0.95%) Statistics
11 3 (0.95%) Visualisation
12 2 (0.63%) Distributed Denial-of-Service
12 2 (0.63%) Fat Client
12 2 (0.63%) Mathematics
Operating Systems
1 71 (22.47%) Windows
2 36 (11.39%) Windows Server
3 34 (10.76%) Linux
4 16 (5.06%) Windows Server 2012
5 12 (3.80%) Windows Server 2008
6 8 (2.53%) Unix
7 7 (2.22%) Windows 7
7 7 (2.22%) Windows XP
8 6 (1.90%) CentOS
8 6 (1.90%) Windows 8
8 6 (1.90%) Windows Vista
9 3 (0.95%) Red Hat Enterprise Linux
10 2 (0.63%) Mac OS X
10 2 (0.63%) VMS
10 2 (0.63%) Windows 10
10 2 (0.63%) Windows Server 2003
11 1 (0.32%) HPUX
Processes & Methodologies
1 219 (69.30%) ITIL
2 99 (31.33%) ITSM
3 82 (25.95%) Service Delivery
4 76 (24.05%) Project Management
5 68 (21.52%) Agile Software Development
6 57 (18.04%) ITIL V3
7 52 (16.46%) Problem Management
8 48 (15.19%) Change Management
8 48 (15.19%) Continuous Improvement
9 44 (13.92%) PRINCE2
10 43 (13.61%) Incident Management
11 42 (13.29%) Configuration Management
12 40 (12.66%) Information Security
13 33 (10.44%) Software Engineering
14 30 (9.49%) Line Management
14 30 (9.49%) Presales
15 28 (8.86%) Mentoring
16 27 (8.54%) CRM
16 27 (8.54%) Customer Engagement
16 27 (8.54%) Stakeholder Management
Programming Languages
1 69 (21.84%) SQL
2 31 (9.81%) PowerShell
3 26 (8.23%) C
4 24 (7.59%) C#
5 15 (4.75%) Java
6 11 (3.48%) JavaScript
7 10 (3.16%) T-SQL
8 8 (2.53%) PHP
8 8 (2.53%) Python
9 7 (2.22%) Bash Shell
10 4 (1.27%) C++
11 3 (0.95%) Perl
11 3 (0.95%) PL/SQL
11 3 (0.95%) Shell Script
12 2 (0.63%) Korn
12 2 (0.63%) Objective-C
12 2 (0.63%) XPath
12 2 (0.63%) XQuery
13 1 (0.32%) LINC
13 1 (0.32%) Ruby
Qualifications
1 65 (20.57%) Security Cleared
2 54 (17.09%) Degree
3 48 (15.19%) DV Cleared
4 27 (8.54%) ISEB
5 25 (7.91%) SC Cleared
6 22 (6.96%) PMI Certification
7 20 (6.33%) PMP
8 17 (5.38%) ITIL Certification
9 16 (5.06%) CISSP
10 14 (4.43%) Microsoft Certification
11 13 (4.11%) Cisco Certification
12 11 (3.48%) CREST Certified
12 11 (3.48%) GCIA
12 11 (3.48%) GCIH
12 11 (3.48%) SANS
13 10 (3.16%) CCNA
14 8 (2.53%) MCSE
15 6 (1.90%) MCP
16 5 (1.58%) CISA
17 4 (1.27%) MCITP
Quality Assurance & Compliance
1 38 (12.03%) SLA
2 21 (6.65%) ISO/IEC 27001
3 7 (2.22%) ISO 9001
4 5 (1.58%) COBIT
4 5 (1.58%) HMG Infosec
5 4 (1.27%) ISO/IEC 20000
5 4 (1.27%) JSP 440
5 4 (1.27%) QA
6 3 (0.95%) Data Quality
6 3 (0.95%) RMADS
7 2 (0.63%) PCI DSS
8 1 (0.32%) BS7799
8 1 (0.32%) Sarbanes-Oxley
System Software
1 51 (16.14%) Active Directory
2 47 (14.87%) VMware Infrastructure
3 20 (6.33%) Virtual Machines
4 13 (4.11%) Hyper-V
5 7 (2.22%) Virtual Desktop
6 6 (1.90%) Snort
7 3 (0.95%) vSphere
7 3 (0.95%) XenApp
8 2 (0.63%) BitLocker
8 2 (0.63%) Microsoft Virtual Server
8 2 (0.63%) Terminal Services
8 2 (0.63%) UAG
8 2 (0.63%) vCloud
8 2 (0.63%) Virtual Servers
8 2 (0.63%) XenDesktop
9 1 (0.32%) ACF2
9 1 (0.32%) Firmware
9 1 (0.32%) Shibboleth
9 1 (0.32%) Terminal Server
Systems Management
1 20 (6.33%) SCVMM
2 16 (5.06%) SCCM
3 10 (3.16%) RSA enVision
4 6 (1.90%) NetBackup
5 3 (0.95%) Nagios
6 2 (0.63%) Cacti
6 2 (0.63%) Cisco Prime
6 2 (0.63%) Host Intrusion Detection System
6 2 (0.63%) Network Intrusion Detection System
6 2 (0.63%) Opscode Chef
6 2 (0.63%) Puppet
7 1 (0.32%) Forefront Identity Manager
7 1 (0.32%) HP Data Protector
7 1 (0.32%) Norton AntiVirus
7 1 (0.32%) Pingdom
7 1 (0.32%) SCOM
7 1 (0.32%) Symantec Enterprise Vault
7 1 (0.32%) Systems Management Server (SMS)
7 1 (0.32%) zSecure
Vendors
1 79 (25.00%) Microsoft
2 55 (17.41%) VMware
3 47 (14.87%) Cisco
4 40 (12.66%) HP
4 40 (12.66%) Oracle
5 34 (10.76%) BMC
6 27 (8.54%) Juniper
7 25 (7.91%) Citrix
8 23 (7.28%) NetApp
9 21 (6.65%) IBM
10 20 (6.33%) CheckPoint
10 20 (6.33%) EMC
11 15 (4.75%) Remedy
12 12 (3.80%) Red Hat
13 10 (3.16%) ArcSight
13 10 (3.16%) LogRhythm
14 9 (2.85%) 3PAR
14 9 (2.85%) SAP
14 9 (2.85%) SolarWinds
15 6 (1.90%) Veeam
Bath, Avon
Southern Lights Recruitment
Salary: £30000 - £35000 per annum + Excellent benefits
Posted: 3 days ago
Bath, Avon
Optima Connections
Salary: From £30,000 to £35,000 per annum + Benefits
Posted: 2 days ago
Bristol, Avon
Southern Lights Recruitment
Salary: £20000 - £23000 per annum + Excellent Benefits
Posted: 3 days ago
Malmesbury, Wiltshire
Dyson
Posted: 8 days ago
Bristol, Avon
Sanderson
Salary: £45000.00 - £55000.00 per annum
Posted: 2 days ago
Bristol, Avon
Southern Lights Recruitment
Salary: £20000 - £23000 per annum + Excellent Benefits
Posted: 3 days ago
Gloucestershire
Executive Recruitment Services (ERS)
Posted: 4 days ago
Gloucester, Gloucestershire
Raytheon
Salary: Unspecified Negotiable
Posted: 4 days ago
Bristol
Pro-Quest
Salary: 40000-65000 Per Annum + 15% Bonus + Pension + BUPA + Training + Certs
Posted: 9 days ago
Bath
Computer Futures
Salary: £50000 - £55000 per annum + competitive
Posted: 24 days ago
St Ives
Recruitment Revolution Limited
Posted: 9 days ago
Swindon
Computer Futures
Salary: £50000 - £55000 per annum + competitive
Posted: 24 days ago
Bath
Computer Futures
Salary: £50000 - £55000 per annum + competitive
Posted: 24 days ago
Bath
Computer Futures
Salary: £50000 - £55000 per annum + competitive
Posted: 24 days ago
Poole
Spectrum IT
Salary: £30000 - £45000 per annum + Car Allowance & Benefits
Posted: 26 days ago
Cheltenham, Gloucestershire
Zurich
Posted: 18 days ago