The table below looks at the statistics for Service Management skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 4 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 101 126 123
Rank change year-on-year
+25 -3
Permanent jobs citing Service Management 146 137 143
As % of all permanent IT jobs located in the South West 2.85% 2.35% 2.18%
As % of the Processes & Methodologies category 3.24% 2.65% 2.53%
Number of salaries quoted 115 103 121
Median salary £44,000 £42,500 £40,000
Median salary % change year-on-year
+3.52% +6.25%
90% offered a salary of more than £23,000 £21,700 £24,500
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £45,000 £43,548 £42,500
% change year-on-year
+3.33% +2.46%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4500 5170 5642
As % of all permanent IT jobs located in the South West 87.86% 88.69% 85.90%
Number of salaries quoted 3737 4355 4639
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South West region.

Service Management Salary Trend in the South West

Service Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Management across the South West region over the 3 months to 4 December 2016.

Service Management Salary Histogram in the South West

Service Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South West region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +16 56 £40,000 +33.33% 2
Bristol +19 46 £51,000 +10.27% 6
Wiltshire -11 17 £28,000 -39.45% 4
Somerset +6 13 £28,250 -37.22%
Cornwall - 11 £45,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 4 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Service Management.

1 280 (76.92%) ITIL
2 123 (33.79%) ITSM
2 123 (33.79%) Security Cleared
3 118 (32.42%) Agile Software Development
4 116 (31.87%) Microsoft
5 107 (29.40%) Service Delivery
6 101 (27.75%) DV Cleared
7 82 (22.53%) SLA
8 77 (21.15%) Active Directory
9 75 (20.60%) Management Information System
10 71 (19.51%) Windows
11 68 (18.68%) MS Excel
11 68 (18.68%) VMware
11 68 (18.68%) Problem Management
12 60 (16.48%) Project Management
13 59 (16.21%) VMware Infrastructure
14 58 (15.93%) Incident Management
15 56 (15.38%) C
16 53 (14.56%) Change Management
16 53 (14.56%) Cisco
17 52 (14.29%) HP
18 51 (14.01%) Infrastructure Management
19 50 (13.74%) Waterfall
19 50 (13.74%) ITIL V3
20 47 (12.91%) Information Security
21 46 (12.64%) MS Office
21 46 (12.64%) Degree
22 44 (12.09%) Data Protection
23 43 (11.81%) DNS
24 40 (10.99%) Continuous Improvement

Service Management
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (5.49%) MS Exchange
1 20 (5.49%) SharePoint
2 18 (4.95%) Confluence
3 14 (3.85%) Exchange Server 2010
4 11 (3.02%) Tomcat
5 8 (2.20%) Apache
5 8 (2.20%) IIS
5 8 (2.20%) Jetty
6 7 (1.92%) Skype for Business
7 6 (1.65%) SharePoint 2010
8 4 (1.10%) Exchange Server 2013
8 4 (1.10%) JBoss
9 3 (0.82%) BizTalk Server
9 3 (0.82%) SharePoint 2013
10 2 (0.55%) Apache Qpid
10 2 (0.55%) Exchange Server 2003
10 2 (0.55%) Exchange Server 2007
11 1 (0.27%) CMS
11 1 (0.27%) Elasticsearch
11 1 (0.27%) Office Communications Server
Applications
1 68 (18.68%) MS Excel
2 46 (12.64%) MS Office
3 18 (4.95%) MS PowerPoint
4 8 (2.20%) MS Visio
5 5 (1.37%) AutoCAD
5 5 (1.37%) SOLIDWORKS
6 3 (0.82%) MS Project
Business Applications
1 9 (2.47%) Remedy ITSM
2 5 (1.37%) Dynamics AX
2 5 (1.37%) Maximo
3 3 (0.82%) Unit4 Business World
Cloud Services
1 23 (6.32%) IaaS
1 23 (6.32%) PaaS
2 16 (4.40%) Microsoft Azure
2 16 (4.40%) SaaS
3 13 (3.57%) Amazon AWS
3 13 (3.57%) Office 365
4 6 (1.65%) Amazon EC2
5 3 (0.82%) Azure Active Directory
5 3 (0.82%) Cloud Computing
Communications & Networking
1 43 (11.81%) DNS
2 37 (10.16%) WAN
3 36 (9.89%) LAN
4 34 (9.34%) Firewall
5 26 (7.14%) DHCP
5 26 (7.14%) Internet
6 18 (4.95%) Network Security
6 18 (4.95%) TCP/IP
7 16 (4.40%) VPN
8 15 (4.12%) Intrusion Detection
8 15 (4.12%) VLAN
9 13 (3.57%) Wi-Fi
9 13 (3.57%) WLAN
10 12 (3.30%) Junos
10 12 (3.30%) Wireless
11 11 (3.02%) SAN
12 10 (2.75%) VoIP
13 8 (2.20%) Cisco ASA
13 8 (2.20%) Cisco IOS
13 8 (2.20%) MPLS
Database & Business Intelligence
1 31 (8.52%) SQL Server
2 7 (1.92%) Big Data
2 7 (1.92%) Hadoop
3 6 (1.65%) DB2
3 6 (1.65%) MySQL
4 3 (0.82%) SQL Server Integration Services
5 2 (0.55%) SQL Server Reporting Services
6 1 (0.27%) BusinessObjects
6 1 (0.27%) MongoDB
6 1 (0.27%) Oracle Database
6 1 (0.27%) Oracle Database 11g
6 1 (0.27%) OrientDB
6 1 (0.27%) SQL Server 2000
6 1 (0.27%) SQL Server 2012
6 1 (0.27%) SQL Server 2014
Development Applications
1 18 (4.95%) JIRA
2 8 (2.20%) Eclipse
3 7 (1.92%) Rational DOORS
4 4 (1.10%) Visual Studio
5 2 (0.55%) PVCS
6 1 (0.27%) Team Foundation Server
General
1 27 (7.42%) Finance
2 19 (5.22%) Telecoms
3 12 (3.30%) Publishing
4 10 (2.75%) Manufacturing
5 9 (2.47%) Retail
6 7 (1.92%) Aerospace
7 3 (0.82%) Billing
8 2 (0.55%) Electronics
8 2 (0.55%) Games
9 1 (0.27%) Advertising
9 1 (0.27%) Law
Job Titles
1 55 (15.11%) Architect
2 53 (14.56%) Analyst
3 29 (7.97%) Service Manager
4 28 (7.69%) Infrastructure Engineer
4 28 (7.69%) Solutions Architect
5 21 (5.77%) Consultant
6 20 (5.49%) Support Analyst
7 19 (5.22%) Support Engineer
8 17 (4.67%) Service Analyst
8 17 (4.67%) Test Engineer
9 15 (4.12%) Infrastructure Architect
9 15 (4.12%) Systems Engineer
10 14 (3.85%) Service Desk Analyst
11 13 (3.57%) Services Delivery Manager
11 13 (3.57%) Technical Manager
12 12 (3.30%) Delivery Manager
12 12 (3.30%) Enterprise Architect
12 12 (3.30%) IT Architect
13 11 (3.02%) 2nd Line Support
14 10 (2.75%) Head of Service Management
Libraries, Frameworks & Software Standards
1 18 (4.95%) .NET
2 9 (2.47%) CSS
2 9 (2.47%) HTML
3 5 (1.37%) Web Services
4 4 (1.10%) SAML
4 4 (1.10%) XML
5 3 (0.82%) Java EE
5 3 (0.82%) STL
6 2 (0.55%) Apache Camel
6 2 (0.55%) Kafka
6 2 (0.55%) Middleware
6 2 (0.55%) RESTful
7 1 (0.27%) .NET Framework
7 1 (0.27%) ASP.NET MVC
7 1 (0.27%) ASP.NET Web Forms
7 1 (0.27%) Entity Framework
7 1 (0.27%) WCF
7 1 (0.27%) WinForms
7 1 (0.27%) WPF
7 1 (0.27%) XSLT
Miscellaneous
1 75 (20.60%) Management Information System
2 39 (10.71%) Analytical Skills
3 36 (9.89%) Data Centre
4 26 (7.14%) NHS
5 20 (5.49%) Enterprise Software
6 18 (4.95%) Video Conferencing
7 17 (4.67%) CMDB
8 16 (4.40%) User Experience
9 14 (3.85%) Computer Science
10 12 (3.30%) Data Protection Act
11 10 (2.75%) CESG
11 10 (2.75%) Fat Client
11 10 (2.75%) Security Operations Centre
11 10 (2.75%) Thin Client
12 9 (2.47%) Driving Licence
12 9 (2.47%) Statistics
12 9 (2.47%) Virtual Team
13 8 (2.20%) Performance Metrics
13 8 (2.20%) Private Cloud
14 7 (1.92%) BYOD
Operating Systems
1 71 (19.51%) Windows
2 39 (10.71%) Windows Server
3 35 (9.62%) Linux
4 19 (5.22%) Windows Server 2012
5 16 (4.40%) Windows Server 2008
6 12 (3.30%) CentOS
7 11 (3.02%) Unix
8 9 (2.47%) OpenVMS
8 9 (2.47%) Solaris
9 7 (1.92%) Windows 7
9 7 (1.92%) Windows Server 2003
9 7 (1.92%) Windows XP
10 6 (1.65%) Windows 2000
11 5 (1.37%) Red Hat Enterprise Linux
11 5 (1.37%) Windows 10
12 4 (1.10%) Mac OS X
13 2 (0.55%) Windows Vista
14 1 (0.27%) HPUX
14 1 (0.27%) Windows 8
Processes & Methodologies
1 280 (76.92%) ITIL
2 123 (33.79%) ITSM
3 118 (32.42%) Agile Software Development
4 107 (29.40%) Service Delivery
5 68 (18.68%) Problem Management
6 60 (16.48%) Project Management
7 58 (15.93%) Incident Management
8 53 (14.56%) Change Management
9 51 (14.01%) Infrastructure Management
10 50 (13.74%) ITIL V3
10 50 (13.74%) Waterfall
11 47 (12.91%) Information Security
12 44 (12.09%) Data Protection
13 40 (10.99%) Continuous Improvement
14 39 (10.71%) V-Model
15 37 (10.16%) PRINCE2
16 35 (9.62%) Release Management
17 33 (9.07%) Presales
18 32 (8.79%) DevOps
19 30 (8.24%) TOGAF
Programming Languages
1 56 (15.38%) C
2 36 (9.89%) PowerShell
3 35 (9.62%) PHP
4 25 (6.87%) SQL
5 23 (6.32%) JavaScript
6 21 (5.77%) Bash Shell
6 21 (5.77%) C#
6 21 (5.77%) Python
7 19 (5.22%) Java
8 3 (0.82%) C++
8 3 (0.82%) Korn
8 3 (0.82%) Objective-C
9 1 (0.27%) LINC
9 1 (0.27%) Perl
9 1 (0.27%) PL/SQL
9 1 (0.27%) Shell Script
9 1 (0.27%) T-SQL
9 1 (0.27%) XPath
9 1 (0.27%) XQuery
Qualifications
1 123 (33.79%) Security Cleared
2 101 (27.75%) DV Cleared
3 46 (12.64%) Degree
4 34 (9.34%) ITIL Certification
5 32 (8.79%) Cisco Certification
6 28 (7.69%) Microsoft Certification
7 27 (7.42%) SC Cleared
8 26 (7.14%) CCNA
9 22 (6.04%) ITIL Foundation Certificate
10 12 (3.30%) ISEB
10 12 (3.30%) JNCIA
11 11 (3.02%) MCSE
12 10 (2.75%) CESG Certified Professional
12 10 (2.75%) MCITP
13 8 (2.20%) CCNP
14 7 (1.92%) GIAC
14 7 (1.92%) GSEC
14 7 (1.92%) MBCS
15 6 (1.65%) PMI Certification
15 6 (1.65%) PMP
Quality Assurance & Compliance
1 82 (22.53%) SLA
2 17 (4.67%) ISO/IEC 27001
3 14 (3.85%) RMADS
4 10 (2.75%) HMG Infosec
4 10 (2.75%) JSP 440
5 7 (1.92%) ISO 9001
6 5 (1.37%) Data Quality
6 5 (1.37%) PCI DSS
7 3 (0.82%) BS7799
7 3 (0.82%) COBIT
7 3 (0.82%) QA
System Software
1 77 (21.15%) Active Directory
2 59 (16.21%) VMware Infrastructure
3 23 (6.32%) Hyper-V
4 14 (3.85%) Virtual Desktop
5 10 (2.75%) Virtual Machines
6 8 (2.20%) XenApp
7 4 (1.10%) UAG
8 2 (0.55%) VMware ESX
8 2 (0.55%) XenDesktop
9 1 (0.27%) Firmware
Systems Management
1 22 (6.04%) SCCM
2 13 (3.57%) NetBackup
3 10 (2.75%) Nagios
4 7 (1.92%) AirWatch
5 6 (1.65%) SCVMM
6 5 (1.37%) SCOM
7 4 (1.10%) Cisco Prime
8 2 (0.55%) Cacti
8 2 (0.55%) Norton AntiVirus
8 2 (0.55%) Symantec Enterprise Vault
8 2 (0.55%) WSUS
9 1 (0.27%) Backup Exec
9 1 (0.27%) FortiGate
9 1 (0.27%) Host Intrusion Detection System
9 1 (0.27%) HP Data Protector
9 1 (0.27%) HP SIM
9 1 (0.27%) Network Intrusion Detection System
9 1 (0.27%) RSA enVision
Vendors
1 116 (31.87%) Microsoft
2 68 (18.68%) VMware
3 53 (14.56%) Cisco
4 52 (14.29%) HP
5 26 (7.14%) Juniper
6 24 (6.59%) Citrix
7 19 (5.22%) Oracle
8 17 (4.67%) Atlassian
9 15 (4.12%) 3PAR
9 15 (4.12%) NetApp
10 14 (3.85%) BMC
10 14 (3.85%) Red Hat
10 14 (3.85%) Veeam
11 11 (3.02%) Veritas
12 10 (2.75%) Remedy
12 10 (2.75%) SolarWinds
13 8 (2.20%) EMC
13 8 (2.20%) F5
13 8 (2.20%) IBM
14 7 (1.92%) Cloudera
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Highways England
Posted: Yesterday
Gloucester, Gloucestershire
Sopra Steria Limited
Posted: 2 days ago
Wiltshire
Computer Futures
Salary: £45000 - £60000 per annum + competitive
Posted: 2 days ago
Bournemouth, Dorset
Earth Stream Global
Salary: Benefits
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Gloucester
Hays Specialist Recruitment Ltd
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Swindon, Wiltshire
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Salary: £40,000 per annum
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Bristol, Avon
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Salary: £40000 - £45000 per annum + Benefits
Posted: 5 days ago
Dorchester, Dorset
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Salary: From £26,556 to £30,480 per annum
Posted: 9 days ago
Bristol, Avon
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Posted: 6 days ago
Bournemouth
Fixed Recruitment Ltd
Salary: £40000 - £50000 per annum + Benefits
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Salary: From £19,000 to £21,000 per annum Flexible Benefits
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Swindon
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