The table below looks at the statistics for Service Management skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 107 123 115
Rank change year-on-year
+16 -8
Permanent jobs citing Service Management 164 129 127
As % of all permanent IT jobs located in the South West 2.88% 2.19% 2.37%
As % of the Processes & Methodologies category 3.29% 2.53% 2.80%
Number of salaries quoted 123 102 109
Average salary £34,712 £35,000 £40,500
Average salary % change year-on-year
-0.82% -13.58%
90% offered a salary of more than £22,600 £24,000 £24,000
10% offered a salary of more than £57,500 £62,500 £55,500
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4987 5100 4540
As % of all permanent IT jobs located in the South West 87.58% 86.62% 84.64%
Number of salaries quoted 4144 4299 3844
Average salary £42,500 £40,000 £39,500
Average salary % change year-on-year
+6.25% +1.26%
90% offered a salary of more than £30,000 £29,000 £26,500
10% offered a salary of more than £65,000 £55,000 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South West region.

Service Management Salary Trend in the South West

Service Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Management across the South West region over the 3 months to 5 February 2016.

Service Management Salary Histogram in the South West

Service Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South West region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +1 60 £37,500 +12.78% 8
Gloucestershire +17 32 £42,500 +30.76% 7
Bristol +1 31 £49,500 -1.00% 8
Devon +14 19 £25,000 -18.69% 1
Somerset -3 13 £34,712 -18.32% 4
Dorset +2 5 - -
Cornwall 0 4 £40,500 +24.61%
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 5 February 2016, IT jobs across the South West region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 236 (74.21%) ITIL
2 129 (40.57%) ITSM
3 86 (27.04%) Windows
4 84 (26.42%) Project Management
5 82 (25.79%) Microsoft
6 71 (22.33%) Service Delivery
6 71 (22.33%) Change Management
7 61 (19.18%) SQL
7 61 (19.18%) Security Cleared
8 58 (18.24%) Finance
9 56 (17.61%) Problem Management
10 52 (16.35%) Active Directory
11 51 (16.04%) ITIL V3
12 48 (15.09%) Degree
12 48 (15.09%) SLA
13 45 (14.15%) Incident Management
14 44 (13.84%) Business Continuity
15 40 (12.58%) PRINCE2
16 38 (11.95%) Windows Server
17 37 (11.64%) SQL Server
17 37 (11.64%) Management Information System
17 37 (11.64%) Analytical Skills
18 35 (11.01%) MS Office
19 34 (10.69%) SC Cleared
20 32 (10.06%) Agile Software Development
21 31 (9.75%) Configuration Management
22 28 (8.81%) Web Services
23 27 (8.49%) Analytics
24 26 (8.18%) Windows 7
24 26 (8.18%) MS Excel

Service Management
Top Related IT Skills in the South West by Category

For the 6 months to 5 February 2016, IT jobs across the South West region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 23 (7.23%) MS Exchange
2 21 (6.60%) SharePoint
3 20 (6.29%) IIS
4 11 (3.46%) Exchange Server 2010
5 7 (2.20%) Blackberry Enterprise Server
5 7 (2.20%) Exchange Server 2007
6 5 (1.57%) Apache
7 3 (0.94%) iPlanet
7 3 (0.94%) OpenStack
8 2 (0.63%) CMS
8 2 (0.63%) JBoss
8 2 (0.63%) SAS
8 2 (0.63%) Tomcat
9 1 (0.31%) Exchange Server 2003
9 1 (0.31%) Exchange Server 2013
9 1 (0.31%) LiveLink
9 1 (0.31%) SharePoint 2010
9 1 (0.31%) SharePoint 2013
Applications
1 35 (11.01%) MS Office
2 26 (8.18%) MS Excel
3 9 (2.83%) MS PowerPoint
3 9 (2.83%) MS Visio
Business Applications
1 8 (2.52%) Remedy ITSM
2 7 (2.20%) Dynamics NAV
3 2 (0.63%) Primavera
3 2 (0.63%) SAP CRM
4 1 (0.31%) Aareon QL
4 1 (0.31%) Dynamics GP
Cloud Services
1 12 (3.77%) SaaS
2 5 (1.57%) Office 365
3 1 (0.31%) Microsoft Azure
Communications & Networking
1 19 (5.97%) TCP/IP
2 17 (5.35%) Firewall
3 13 (4.09%) DNS
4 11 (3.46%) VPN
4 11 (3.46%) WAN
5 10 (3.14%) SAN
6 9 (2.83%) LAN
6 9 (2.83%) LDAP
7 8 (2.52%) DHCP
8 6 (1.89%) HTTP
8 6 (1.89%) Internet
8 6 (1.89%) Skype
9 5 (1.57%) SSL
10 4 (1.26%) FTP
10 4 (1.26%) Remote Desktop
10 4 (1.26%) VoIP
11 3 (0.94%) Broadband
11 3 (0.94%) Cisco IOS
11 3 (0.94%) MPLS
11 3 (0.94%) SNMP
Database & Business Intelligence
1 37 (11.64%) SQL Server
2 18 (5.66%) Big Data
3 8 (2.52%) Relational Database
4 6 (1.89%) Data Mining
5 5 (1.57%) SQL Server Reporting Services
6 3 (0.94%) GIS
7 2 (0.63%) SQL Server 2008
7 2 (0.63%) SQL Server 2012
8 1 (0.31%) BusinessObjects
8 1 (0.31%) MySQL
8 1 (0.31%) Oracle Database
8 1 (0.31%) Oracle Database 11g
8 1 (0.31%) SQL Server Analysis Services
8 1 (0.31%) SQL Server Integration Services
Development Applications
1 8 (2.52%) Talend Open Studio
2 6 (1.89%) Rational DOORS
3 5 (1.57%) Jenkins
4 4 (1.26%) Selenium
4 4 (1.26%) Subversion
5 2 (0.63%) VSS/SourceSafe
6 1 (0.31%) AdminStudio
6 1 (0.31%) Git (software)
6 1 (0.31%) MSI
General
1 58 (18.24%) Finance
2 26 (8.18%) Retail
3 21 (6.60%) Banking
4 14 (4.40%) Law
5 13 (4.09%) Telecoms
6 12 (3.77%) Manufacturing
7 8 (2.52%) Legal
8 6 (1.89%) Marketing
8 6 (1.89%) Military
9 5 (1.57%) Billing
9 5 (1.57%) Investment Banking
9 5 (1.57%) Retail Banking
10 3 (0.94%) Back Office
11 2 (0.63%) Electronics
11 2 (0.63%) Front Office
12 1 (0.31%) Advertising
12 1 (0.31%) Aerospace
Job Titles
1 78 (24.53%) Analyst
2 51 (16.04%) Service Manager
3 45 (14.15%) Service Analyst
4 30 (9.43%) Service Desk Analyst
5 24 (7.55%) Consultant
6 23 (7.23%) Support Engineer
7 20 (6.29%) Services Delivery Manager
8 19 (5.97%) Business Manager
8 19 (5.97%) ITSM Consultant
8 19 (5.97%) Senior Manager
8 19 (5.97%) Service Desk Support
9 18 (5.66%) Business Relationship Manager
9 18 (5.66%) Relationships Manager
10 17 (5.35%) Systems Engineer
11 16 (5.03%) Senior Business Manager
12 15 (4.72%) Business Consultant
12 15 (4.72%) Senior Relationships Manager
12 15 (4.72%) Service Desk Support Analyst
12 15 (4.72%) Support Analyst
12 15 (4.72%) Technical Consultant
Libraries, Frameworks & Software Standards
1 28 (8.81%) Web Services
2 21 (6.60%) .NET
3 13 (4.09%) XML
4 12 (3.77%) .NET Framework
4 12 (3.77%) ASP.NET
4 12 (3.77%) HTML
5 9 (2.83%) CSS
5 9 (2.83%) XSLT
6 8 (2.52%) JSON
7 7 (2.20%) SOAP
8 4 (1.26%) RESTful
9 3 (0.94%) SAML
10 2 (0.63%) Spine.js
11 1 (0.31%) Flash
11 1 (0.31%) jQuery
11 1 (0.31%) Middleware
11 1 (0.31%) WebCenter
Miscellaneous
1 37 (11.64%) Analytical Skills
1 37 (11.64%) Management Information System
2 18 (5.66%) Smart Meter
3 17 (5.35%) Data Centre
4 13 (4.09%) CMDB
5 11 (3.46%) Life Science
6 10 (3.14%) Computer Science
7 9 (2.83%) Performance Metrics
8 8 (2.52%) Blackberry
8 8 (2.52%) iPhone
9 7 (2.20%) iPad
9 7 (2.20%) Video Conferencing
10 5 (1.57%) Hedge funds
10 5 (1.57%) Security Operations Centre
11 4 (1.26%) NHS
12 3 (0.94%) Client/Server
13 2 (0.63%) Clustering
13 2 (0.63%) e-Learning
13 2 (0.63%) Foreign Exchange (FX)
13 2 (0.63%) Mainframe
Operating Systems
1 86 (27.04%) Windows
2 38 (11.95%) Windows Server
3 26 (8.18%) Windows 7
4 17 (5.35%) Linux
5 13 (4.09%) Unix
6 11 (3.46%) Windows Server 2008
7 8 (2.52%) Windows XP
8 7 (2.20%) Windows 8
9 4 (1.26%) Windows Server 2012
10 2 (0.63%) Red Hat Enterprise Linux
10 2 (0.63%) Windows Server 2003
11 1 (0.31%) CentOS
Processes & Methodologies
1 236 (74.21%) ITIL
2 129 (40.57%) ITSM
3 84 (26.42%) Project Management
4 71 (22.33%) Change Management
4 71 (22.33%) Service Delivery
5 56 (17.61%) Problem Management
6 51 (16.04%) ITIL V3
7 45 (14.15%) Incident Management
8 44 (13.84%) Business Continuity
9 40 (12.58%) PRINCE2
10 32 (10.06%) Agile Software Development
11 31 (9.75%) Configuration Management
12 27 (8.49%) Analytics
13 24 (7.55%) Asset Management
14 19 (5.97%) DevOps
14 19 (5.97%) Disaster Recovery
15 18 (5.66%) Business Continuity Management
15 18 (5.66%) Performance Monitoring
15 18 (5.66%) Predictive Analytics
15 18 (5.66%) Quality Management
Programming Languages
1 61 (19.18%) SQL
2 22 (6.92%) PowerShell
3 20 (6.29%) C#
4 13 (4.09%) Java
5 12 (3.77%) JavaScript
6 8 (2.52%) C
7 6 (1.89%) Python
8 4 (1.26%) C++
8 4 (1.26%) Perl
8 4 (1.26%) Ruby
9 3 (0.94%) T-SQL
9 3 (0.94%) VBA
10 1 (0.31%) Bash Shell
10 1 (0.31%) Shell Script
Qualifications
1 61 (19.18%) Security Cleared
2 48 (15.09%) Degree
3 34 (10.69%) SC Cleared
4 24 (7.55%) Microsoft Certification
5 19 (5.97%) ITIL Certification
6 17 (5.35%) ISEB
6 17 (5.35%) ITIL Foundation Certificate
7 13 (4.09%) DV Cleared
8 9 (2.83%) Cisco Certification
8 9 (2.83%) MCDST
8 9 (2.83%) PRINCE2 Certification
9 8 (2.52%) MCSE
10 7 (2.20%) CCNA
10 7 (2.20%) Citrix Certification
10 7 (2.20%) MCP
11 6 (1.89%) ISTQB
12 5 (1.57%) MCITP
13 4 (1.26%) PRINCE2 Practitioner
14 3 (0.94%) CISSP
14 3 (0.94%) HNC
Quality Assurance & Compliance
1 48 (15.09%) SLA
2 19 (5.97%) ISO/IEC 20000
3 18 (5.66%) ISO 9001
4 8 (2.52%) COBIT
5 7 (2.20%) ISO/IEC 27001
6 5 (1.57%) QA
7 4 (1.26%) ISO27002
8 1 (0.31%) Data Quality
System Software
1 52 (16.35%) Active Directory
2 12 (3.77%) VMware Infrastructure
3 7 (2.20%) Hyper-V
4 5 (1.57%) Microsoft Virtual Server
5 3 (0.94%) Microsoft App-V
5 3 (0.94%) vCloud
5 3 (0.94%) vSphere
6 2 (0.63%) Forefront TMG
6 2 (0.63%) XenApp
7 1 (0.31%) BitLocker
7 1 (0.31%) Snort
7 1 (0.31%) Terminal Services
7 1 (0.31%) UAG
7 1 (0.31%) XenDesktop
Systems Management
1 24 (7.55%) SCCM
2 13 (4.09%) SCOM
3 12 (3.77%) HP SIM
3 12 (3.77%) Nagios
4 7 (2.20%) Norton AntiVirus
5 4 (1.26%) RSA enVision
6 3 (0.94%) MOM
6 3 (0.94%) Systems Management Server (SMS)
6 3 (0.94%) Tivoli
7 2 (0.63%) Cisco LMS
7 2 (0.63%) Opsview
8 1 (0.31%) ArcSight ESM
8 1 (0.31%) Opscode Chef
8 1 (0.31%) Puppet
8 1 (0.31%) QRadar
8 1 (0.31%) RSA Security Analytics
8 1 (0.31%) Symantec Endpoint Protection
8 1 (0.31%) Windows Intune
Vendors
1 82 (25.79%) Microsoft
2 22 (6.92%) HP
2 22 (6.92%) VMware
3 19 (5.97%) Oracle
4 18 (5.66%) Remedy
5 17 (5.35%) Citrix
6 15 (4.72%) FrontRange
6 15 (4.72%) SolarWinds
7 14 (4.40%) Symantec
8 11 (3.46%) Cisco
9 8 (2.52%) BMC
9 8 (2.52%) Logi Analytics
9 8 (2.52%) Talend
10 7 (2.20%) JDA
10 7 (2.20%) McAfee
10 7 (2.20%) RedPrairie
11 5 (1.57%) Altiris
12 4 (1.26%) ArcSight
12 4 (1.26%) IBM
12 4 (1.26%) Red Hat
Gloucestershire
Executive Recruitment Services (ERS)
Posted: 6 hours ago
Bath, Avon
Bath Spa University
Salary: From £47,801 to £50,702 per annum (Grade 9S)
Posted: Yesterday
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £40000 - £55000 per annum + 5K bonus + 6K Car allowance
Posted: Yesterday
Bristol, Somerset
Harris Global
Salary: Very Competitive package
Posted: Yesterday
Cheltenham, Gloucestershire
Evolution Recruitment Solutions
Salary: 30,000 - 60,000 + excellent benefits
Posted: 2 days ago
Bristol, Avon
Sanderson
Salary: £55000 - £65000 per annum + benefits
Posted: 2 days ago
Swindon
Capita plc
Salary: £20000 - £22000 per annum + Benefits
Posted: 2 days ago
Taunton, Somerset
Vertical IT
Posted: 2 days ago
Bristol, Avon
Sanderson
Salary: £25000.00 - £28000.00 per annum
Posted: 2 days ago
Taunton, Somerset
Randstad Technologies
Salary: £45000.00 - £50000.00 per annum + pension & flexi bens
Posted: 2 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £35000 - £45000 per annum + bonus+ben
Posted: 2 days ago
Wiltshire
Skye Group
Salary: £25,000 per annum with company benefits
Posted: 3 days ago
Cheltenham, Gloucestershire
TEKsystems
Salary: £40 - £80 per annum
Posted: 3 days ago
Bristol, Avon
Robert Half
Salary: £30000 - £35000 per annum + Bonus and benefits
Posted: 5 days ago
Cheltenham, Gloucestershire
GCHQ
Salary: Competitive
Posted: 9 days ago
Shepton Mallet
Capita plc
Salary: £16000 - £19000 per annum
Posted: 9 days ago
South West
Hewlett Packard Enterprise
Posted: 12 days ago
Bristol, Avon
CGI
Salary: £30000 - £40000 per annum + benefits
Posted: 23 days ago
Gloucestershire
Capita Defence & Security Resourcing
Salary: Benefits + Bonus
Posted: 23 days ago
Gloucestershire
Capita Defence & Security Resourcing
Salary: Benefits + Bonus
Posted: 23 days ago
Cheltenham
Capita Defence & Security Resourcing
Posted: 23 days ago
Chippenham
aap3
Salary: £30000.00 - £35000.00 per annum + benefits
Posted: 24 days ago
Malmesbury
Computer Futures
Salary: competitive
Posted: 24 days ago
Exeter
Ampersand Consulting
Salary: £30000 - £35000 per annum + Fantastic Benefits
Posted: 26 days ago