The table below looks at the statistics for Service Management skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 24 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 78 83 113
Rank change year-on-year
+5 +30
Permanent jobs citing Service Management 208 203 145
As % of all permanent IT jobs located in the South West 3.74% 3.41% 2.38%
As % of the Processes & Methodologies category 4.29% 3.95% 2.80%
Number of salaries quoted 126 174 117
Median salary £40,000 £45,000 £40,000
Median salary % change year-on-year
-11.11% +12.50%
90% offered a salary of more than £23,500 £24,000 £23,000
10% offered a salary of more than £80,000 £62,500 £61,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4843 5143 5184
As % of all permanent IT jobs located in the South West 87.09% 86.50% 85.00%
Number of salaries quoted 4043 4306 4204
Median salary £42,500 £41,000 £40,000
Median salary % change year-on-year
+3.65% +2.50%
90% offered a salary of more than £29,100 £28,500 £27,500
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South West region.

Service Management Salary Trend in the South West

Service Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Management across the South West region over the 3 months to 24 August 2016.

Service Management Salary Histogram in the South West

Service Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South West region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +10 57 £40,000 +6.66% 5
Bristol +37 53 £48,750 -4.87% 13
Cornwall +1 34 - - 6
Wiltshire -39 20 £33,750 -25.00% 3
Somerset +5 17 £32,500 -3.84% 3
Dorset +14 11 £80,000 +113.33% 2
Devon -4 9 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 24 August 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Service Management.

1 245 (70.40%) ITIL
2 109 (31.32%) ITSM
3 92 (26.44%) Service Delivery
4 90 (25.86%) Microsoft
5 85 (24.43%) Agile Software Development
6 83 (23.85%) Security Cleared
7 80 (22.99%) Project Management
8 77 (22.13%) Windows
9 68 (19.54%) SQL Server
10 66 (18.97%) VMware
11 63 (18.10%) SQL
12 62 (17.82%) DV Cleared
13 59 (16.95%) Problem Management
13 59 (16.95%) ITIL V3
14 58 (16.67%) VMware Infrastructure
14 58 (16.67%) Cisco
15 57 (16.38%) SLA
15 57 (16.38%) Change Management
15 57 (16.38%) Degree
16 56 (16.09%) Incident Management
17 55 (15.80%) Continuous Improvement
18 54 (15.52%) Analytical Skills
19 52 (14.94%) Active Directory
20 48 (13.79%) HP
20 48 (13.79%) Information Security
21 45 (12.93%) Management Information System
22 44 (12.64%) Configuration Management
22 44 (12.64%) MS Excel
23 43 (12.36%) PRINCE2
24 42 (12.07%) Oracle

Service Management
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (6.32%) MS Exchange
2 17 (4.89%) SharePoint
3 11 (3.16%) Exchange Server 2010
4 9 (2.59%) IIS
5 8 (2.30%) Confluence
6 7 (2.01%) Skype for Business
7 6 (1.72%) JBoss
8 5 (1.44%) Apache
8 5 (1.44%) Tomcat
9 4 (1.15%) Exchange Server 2013
10 3 (0.86%) BizTalk Server
10 3 (0.86%) Elasticsearch
10 3 (0.86%) Exchange Server 2003
10 3 (0.86%) Exchange Server 2007
10 3 (0.86%) SharePoint 2013
11 2 (0.57%) iPlanet
11 2 (0.57%) OpenStack
11 2 (0.57%) SharePoint 2010
12 1 (0.29%) Apache Qpid
12 1 (0.29%) Blackberry Enterprise Server
Applications
1 44 (12.64%) MS Excel
2 17 (4.89%) MS Office
3 7 (2.01%) MS Visio
4 6 (1.72%) MS PowerPoint
5 2 (0.57%) AutoCAD
5 2 (0.57%) SOLIDWORKS
6 1 (0.29%) MS Project
Business Applications
1 14 (4.02%) Remedy ITSM
2 8 (2.30%) Maximo
3 3 (0.86%) Unit4 Business World
4 2 (0.57%) Dynamics AX
Cloud Services
1 27 (7.76%) IaaS
1 27 (7.76%) PaaS
2 23 (6.61%) Microsoft Azure
3 19 (5.46%) Amazon AWS
4 18 (5.17%) Amazon EC2
5 16 (4.60%) SaaS
6 9 (2.59%) Office 365
7 1 (0.29%) Azure Active Directory
7 1 (0.29%) Cloud Computing
Communications & Networking
1 35 (10.06%) DNS
2 32 (9.20%) Firewall
2 32 (9.20%) TCP/IP
3 23 (6.61%) LAN
3 23 (6.61%) WAN
4 21 (6.03%) VPN
5 15 (4.31%) MPLS
6 13 (3.74%) Internet
6 13 (3.74%) VoIP
7 12 (3.45%) DHCP
8 8 (2.30%) Cisco IOS
8 8 (2.30%) NAS
8 8 (2.30%) Wi-Fi
9 7 (2.01%) Cisco ASA
9 7 (2.01%) SMTP
9 7 (2.01%) SNMP
10 6 (1.72%) Network Security
10 6 (1.72%) Wireless
11 5 (1.44%) SAN
12 4 (1.15%) HTTP
Database & Business Intelligence
1 68 (19.54%) SQL Server
2 23 (6.61%) MySQL
3 19 (5.46%) Big Data
4 18 (5.17%) DB2
5 4 (1.15%) Data Warehouse
5 4 (1.15%) SQL Server 2012
6 3 (0.86%) BusinessObjects
6 3 (0.86%) Data Mining
6 3 (0.86%) Hadoop
6 3 (0.86%) MongoDB
6 3 (0.86%) OLAP
6 3 (0.86%) Oracle Database
6 3 (0.86%) Oracle Database 11g
6 3 (0.86%) Oracle OLAP
6 3 (0.86%) OrientDB
6 3 (0.86%) PostgreSQL
6 3 (0.86%) Relational Database
6 3 (0.86%) SQL Server Integration Services
7 2 (0.57%) SQL Server Reporting Services
8 1 (0.29%) SQL Server 2008
Development Applications
1 10 (2.87%) JIRA
2 4 (1.15%) Git (software)
2 4 (1.15%) Jenkins
2 4 (1.15%) Rational DOORS
3 3 (0.86%) Eclipse
3 3 (0.86%) Team Foundation Server
4 2 (0.57%) Ant
4 2 (0.57%) ClearCase
4 2 (0.57%) Hudson
4 2 (0.57%) JUnit
4 2 (0.57%) PVCS
General
1 39 (11.21%) Finance
2 24 (6.90%) Telecoms
3 22 (6.32%) Retail
4 19 (5.46%) Publishing
5 10 (2.87%) Manufacturing
6 6 (1.72%) Billing
7 3 (0.86%) Law
8 2 (0.57%) Electronics
9 1 (0.29%) Marketing
Job Titles
1 60 (17.24%) Analyst
2 56 (16.09%) Architect
3 31 (8.91%) Service Manager
4 28 (8.05%) Solutions Architect
5 25 (7.18%) Consultant
6 19 (5.46%) Infrastructure Architect
7 18 (5.17%) ITSM Consultant
8 17 (4.89%) IT Manager
9 16 (4.60%) IT Architect
9 16 (4.60%) Service Analyst
10 15 (4.31%) Services Delivery Manager
10 15 (4.31%) Team Leader
11 14 (4.02%) Delivery Manager
12 13 (3.74%) Support Engineer
13 12 (3.45%) Enterprise Architect
13 12 (3.45%) Integration Architect
13 12 (3.45%) IT Infrastructure Architect
13 12 (3.45%) Network Engineer
13 12 (3.45%) Release Management Team Leader
14 11 (3.16%) IT Support
Libraries, Frameworks & Software Standards
1 19 (5.46%) Web Services
2 18 (5.17%) .NET
3 12 (3.45%) HTML
4 10 (2.87%) XML
5 9 (2.59%) .NET Framework
6 8 (2.30%) ASP.NET
7 7 (2.01%) RESTful
8 6 (1.72%) CSS
9 3 (0.86%) ASP.NET Web Forms
9 3 (0.86%) Entity Framework
9 3 (0.86%) Java EE
9 3 (0.86%) STL
9 3 (0.86%) WCF
9 3 (0.86%) WinForms
9 3 (0.86%) WPF
9 3 (0.86%) XSLT
10 2 (0.57%) ActiveMQ
10 2 (0.57%) ASP.NET MVC
10 2 (0.57%) EJB 3.0
10 2 (0.57%) WebCenter
Miscellaneous
1 54 (15.52%) Analytical Skills
2 45 (12.93%) Management Information System
3 40 (11.49%) Data Centre
4 32 (9.20%) CMDB
5 24 (6.90%) Computer Science
6 20 (5.75%) Enterprise Software
7 16 (4.60%) User Experience
8 9 (2.59%) Private Cloud
9 7 (2.01%) Statistics
9 7 (2.01%) Virtual Team
10 6 (1.72%) Driving Licence
10 6 (1.72%) Security Operations Centre
11 5 (1.44%) CESG
11 5 (1.44%) Data Protection Act
11 5 (1.44%) Fat Client
11 5 (1.44%) Thin Client
12 4 (1.15%) Blackberry
12 4 (1.15%) Mathematics
12 4 (1.15%) Performance Metrics
13 3 (0.86%) Cyberthreat
Operating Systems
1 77 (22.13%) Windows
2 39 (11.21%) Linux
2 39 (11.21%) Windows Server
3 19 (5.46%) Windows Server 2012
4 14 (4.02%) Windows Server 2008
5 10 (2.87%) Unix
6 7 (2.01%) CentOS
6 7 (2.01%) Windows XP
7 6 (1.72%) Windows Vista
8 5 (1.44%) Windows 7
8 5 (1.44%) Windows 8
9 3 (0.86%) Red Hat Enterprise Linux
9 3 (0.86%) Windows 10
9 3 (0.86%) Windows Server 2003
10 2 (0.57%) Mac OS X
10 2 (0.57%) VMS
10 2 (0.57%) Windows 2000
11 1 (0.29%) HPUX
Processes & Methodologies
1 245 (70.40%) ITIL
2 109 (31.32%) ITSM
3 92 (26.44%) Service Delivery
4 85 (24.43%) Agile Software Development
5 80 (22.99%) Project Management
6 59 (16.95%) ITIL V3
6 59 (16.95%) Problem Management
7 57 (16.38%) Change Management
8 56 (16.09%) Incident Management
9 55 (15.80%) Continuous Improvement
10 48 (13.79%) Information Security
11 44 (12.64%) Configuration Management
12 43 (12.36%) PRINCE2
13 37 (10.63%) Software Engineering
14 36 (10.34%) Line Management
15 33 (9.48%) Presales
16 32 (9.20%) Mentoring
16 32 (9.20%) Stakeholder Management
17 31 (8.91%) TOGAF
17 31 (8.91%) Waterfall
Programming Languages
1 63 (18.10%) SQL
2 37 (10.63%) C
3 34 (9.77%) PowerShell
4 25 (7.18%) C#
5 17 (4.89%) Java
5 17 (4.89%) JavaScript
6 14 (4.02%) PHP
7 12 (3.45%) Bash Shell
7 12 (3.45%) Python
8 8 (2.30%) T-SQL
9 5 (1.44%) C++
10 3 (0.86%) Korn
10 3 (0.86%) Objective-C
10 3 (0.86%) Perl
10 3 (0.86%) PL/SQL
10 3 (0.86%) Shell Script
10 3 (0.86%) XPath
10 3 (0.86%) XQuery
11 1 (0.29%) LINC
Qualifications
1 83 (23.85%) Security Cleared
2 62 (17.82%) DV Cleared
3 57 (16.38%) Degree
4 27 (7.76%) ISEB
5 26 (7.47%) SC Cleared
6 23 (6.61%) Cisco Certification
7 21 (6.03%) ITIL Certification
8 20 (5.75%) Microsoft Certification
8 20 (5.75%) PMI Certification
9 18 (5.17%) PMP
10 16 (4.60%) CCNA
11 14 (4.02%) CISSP
12 9 (2.59%) CREST Certified
12 9 (2.59%) GCIA
12 9 (2.59%) GCIH
12 9 (2.59%) SANS
13 8 (2.30%) CCNP
13 8 (2.30%) ITIL Foundation Certificate
14 7 (2.01%) MCITP
14 7 (2.01%) MCSE
Quality Assurance & Compliance
1 57 (16.38%) SLA
2 20 (5.75%) ISO/IEC 27001
3 6 (1.72%) HMG Infosec
3 6 (1.72%) PCI DSS
4 5 (1.44%) JSP 440
5 4 (1.15%) Data Quality
5 4 (1.15%) ISO 9001
5 4 (1.15%) QA
5 4 (1.15%) RMADS
6 3 (0.86%) BS7799
7 2 (0.57%) COBIT
8 1 (0.29%) Sarbanes-Oxley
System Software
1 58 (16.67%) VMware Infrastructure
2 52 (14.94%) Active Directory
3 18 (5.17%) Virtual Machines
4 17 (4.89%) Hyper-V
5 7 (2.01%) Virtual Desktop
6 6 (1.72%) Snort
7 4 (1.15%) XenApp
8 2 (0.57%) Microsoft Virtual Server
8 2 (0.57%) UAG
8 2 (0.57%) vCloud
8 2 (0.57%) Virtual Servers
8 2 (0.57%) vSphere
8 2 (0.57%) XenDesktop
9 1 (0.29%) ACF2
9 1 (0.29%) Firmware
9 1 (0.29%) Shibboleth
9 1 (0.29%) Terminal Server
9 1 (0.29%) Terminal Services
9 1 (0.29%) VMware ESX
Systems Management
1 18 (5.17%) SCVMM
2 10 (2.87%) NetBackup
2 10 (2.87%) SCCM
3 9 (2.59%) RSA enVision
4 4 (1.15%) Cisco Prime
4 4 (1.15%) Nagios
5 2 (0.57%) Cacti
5 2 (0.57%) Host Intrusion Detection System
5 2 (0.57%) Network Intrusion Detection System
5 2 (0.57%) Opscode Chef
5 2 (0.57%) Puppet
5 2 (0.57%) SCOM
6 1 (0.29%) Backup Exec
6 1 (0.29%) Forefront Identity Manager
6 1 (0.29%) HP Data Protector
6 1 (0.29%) Pingdom
6 1 (0.29%) Symantec Enterprise Vault
6 1 (0.29%) Systems Management Server (SMS)
6 1 (0.29%) WSUS
6 1 (0.29%) zSecure
Vendors
1 90 (25.86%) Microsoft
2 66 (18.97%) VMware
3 58 (16.67%) Cisco
4 48 (13.79%) HP
5 42 (12.07%) Oracle
6 32 (9.20%) BMC
7 29 (8.33%) Juniper
8 26 (7.47%) Citrix
9 21 (6.03%) NetApp
10 19 (5.46%) IBM
11 18 (5.17%) CheckPoint
11 18 (5.17%) EMC
12 16 (4.60%) Remedy
13 13 (3.74%) 3PAR
13 13 (3.74%) Red Hat
14 11 (3.16%) Veeam
15 9 (2.59%) ArcSight
15 9 (2.59%) SAP
15 9 (2.59%) SolarWinds
15 9 (2.59%) Veritas
Cornwall
Harvey Nash plc
Posted: 5 hours ago
Salisbury, Wiltshire
Capita Resourcing - IT Resourcing
Salary: £35000 - £45000 per annum + 10% car allowance + 5% pension
Posted: 2 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £26000 - £27000 per annum
Posted: 20 hours ago
Bristol, Somerset
Robert Half
Posted: Yesterday
Bath, Avon
Optima Connections
Salary: From £20,000 to £25,000 per annum + Benefits
Posted: 2 days ago
Nr. Newquay
King's Service Centre
Salary: Competitive
Posted: 5 days ago
Cheltenham, Gloucestershire
Evolution Recruitment Solutions
Salary: 30,000 - 60,000 + excellent benefits
Posted: 2 days ago
Nr. Newquay
King's Service Centre
Salary: Competitive
Posted: 5 days ago
Gloucestershire
Datasource Computer Employment
Posted: Yesterday
Nr. Newquay
King's Service Centre
Salary: Competitive
Posted: 5 days ago
Bristol, Avon
Spring Technology
Salary: £40000.00 - £48000.00 per annum
Posted: 6 days ago
Bath, Avon
Harvey Nash plc
Salary: £22000 - £27000 per annum + Fantastic Benefits Package
Posted: 4 days ago
Nr. Newquay
King's Service Centre
Salary: Competitive
Posted: 5 days ago
Bristol, Avon
Spring Technology
Salary: £40000.00 - £48000.00 per annum
Posted: 6 days ago
Bristol, Avon
Spring Technology
Salary: £40000.00 - £48000.00 per annum
Posted: 6 days ago
Gloucester, Gloucestershire
Raytheon Systems Ltd
Salary: Flexible + bonus and benefits
Posted: 5 days ago
Bristol, Avon
Spring Technology
Salary: £40000.00 - £48000.00 per annum
Posted: 6 days ago
Bristol, Avon
Spring Technology
Salary: £40000.00 - £48000.00 per annum
Posted: 6 days ago
Bristol, Avon
Spring Technology
Salary: £40000.00 - £48000.00 per annum
Posted: 6 days ago
Bristol, Avon
Harris Global
Salary: From £60,000 to £65,000 per annum Benefits + Bonus
Posted: 4 days ago
Gloucester, Gloucestershire
Sanderson
Salary: £50000 - £60000 per annum
Posted: 6 days ago
Cheltenham
Capita Defence & Security Resourcing
Posted: 14 days ago
St. Ives
Recruitment Revolution Limited
Salary: Competitive Salary DOE + Company Benefits
Posted: 13 days ago
Chippenham
Capita Internal Resourcing
Salary: £30000.00 - £35000.00 per annum
Posted: 19 days ago
Bristol, Avon
Lloyds Banking Group
Salary: £33633 - £39238 per annum + benefits
Posted: 6 days ago
Bristol
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 16 days ago
Bristol
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 16 days ago
Bristol, Avon
South Gloucestershire Council
Salary: From £37,858 to £40,619 per annum
Posted: 14 days ago
Poole
Spectrum IT
Salary: £35000 - £40000 per annum + Benefits & Car
Posted: 20 days ago
Wimborne, Dorset
Farrow & Ball
Salary: Competitive
Posted: 20 days ago