The table below looks at the statistics for Service Management skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 17 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Service Management
England / South West
Rank 76 107 140
Rank change year-on-year
+31 +33
Permanent jobs citing Service Management 180 156 118
As % of all permanent IT jobs located in the South West 3.62% 2.85% 1.99%
As % of the Processes & Methodologies category 4.11% 3.20% 2.29%
Number of salaries quoted 132 121 97
Median salary £40,000 £37,500 £39,250
Median salary % change year-on-year
+6.66% -4.45%
90% offered a salary of more than £23,000 £24,000 £24,000
10% offered a salary of more than £65,000 £57,500 £62,500
UK excluding London median salary £45,000 £43,000 £45,000
% change year-on-year
+4.65% -4.44%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4379 4881 5155
As % of all permanent IT jobs located in the South West 88.18% 89.02% 86.89%
Number of salaries quoted 3591 4130 4311
Median salary £43,000 £42,500 £40,000
Median salary % change year-on-year
+1.17% +6.25%
90% offered a salary of more than £30,000 £30,000 £28,250
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South West region.

Service Management Salary Trend in the South West

Service Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Management across the South West region over the 3 months to 17 January 2017.

Service Management Salary Histogram in the South West

Service Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South West region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +16 63 £37,000 +2.06% 6
Bristol +33 55 £51,000 +7.36% 4
Wiltshire -9 31 £25,000 -33.33% 3
Cornwall +7 20 - - 3
Somerset -10 5 £42,000 +20.99%
Dorset +22 3 £26,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 17 January 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Service Management.

1 279 (77.50%) ITIL
2 137 (38.06%) Security Cleared
3 126 (35.00%) ITSM
4 120 (33.33%) Microsoft
5 110 (30.56%) DV Cleared
6 105 (29.17%) Agile Software Development
7 102 (28.33%) Service Delivery
8 90 (25.00%) Management Information System
9 87 (24.17%) SLA
10 86 (23.89%) Active Directory
11 80 (22.22%) Windows
12 71 (19.72%) VMware
13 69 (19.17%) Problem Management
14 67 (18.61%) MS Excel
15 62 (17.22%) Infrastructure Management
16 60 (16.67%) MS Office
17 55 (15.28%) C
17 55 (15.28%) VMware Infrastructure
18 51 (14.17%) Incident Management
19 49 (13.61%) Degree
19 49 (13.61%) Data Protection
19 49 (13.61%) ITIL V3
19 49 (13.61%) HP
19 49 (13.61%) Project Management
20 47 (13.06%) Cisco
20 47 (13.06%) WAN
21 46 (12.78%) LAN
22 44 (12.22%) ITIL Certification
23 43 (11.94%) Information Security
23 43 (11.94%) Windows Server

Service Management
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (7.78%) MS Exchange
2 20 (5.56%) Confluence
3 16 (4.44%) SharePoint
4 14 (3.89%) Exchange Server 2010
5 12 (3.33%) Tomcat
6 8 (2.22%) Apache
6 8 (2.22%) IIS
6 8 (2.22%) Jetty
6 8 (2.22%) Skype for Business
7 6 (1.67%) SharePoint 2010
8 5 (1.39%) BizTalk Server
9 4 (1.11%) Exchange Server 2013
9 4 (1.11%) JBoss
9 4 (1.11%) SharePoint 2013
10 2 (0.56%) Exchange Server 2003
10 2 (0.56%) Exchange Server 2007
10 2 (0.56%) IBM Domino
10 2 (0.56%) IBM Notes
11 1 (0.28%) Apache Qpid
11 1 (0.28%) nginx
Applications
1 67 (18.61%) MS Excel
2 60 (16.67%) MS Office
3 19 (5.28%) MS PowerPoint
4 7 (1.94%) MS Visio
5 6 (1.67%) AutoCAD
5 6 (1.67%) SOLIDWORKS
6 3 (0.83%) MS Project
Business Applications
1 5 (1.39%) Dynamics AX
1 5 (1.39%) Remedy ITSM
2 4 (1.11%) Maximo
3 3 (0.83%) Unit4 Business World
Cloud Services
1 16 (4.44%) IaaS
1 16 (4.44%) PaaS
2 12 (3.33%) Microsoft Azure
3 11 (3.06%) Amazon AWS
4 9 (2.50%) Office 365
5 7 (1.94%) Cloud Computing
5 7 (1.94%) SaaS
6 4 (1.11%) Amazon EC2
7 3 (0.83%) Azure Active Directory
Communications & Networking
1 47 (13.06%) WAN
2 46 (12.78%) LAN
3 35 (9.72%) DNS
4 32 (8.89%) Internet
5 30 (8.33%) Firewall
6 25 (6.94%) DHCP
7 24 (6.67%) TCP/IP
8 21 (5.83%) Wi-Fi
9 18 (5.00%) Network Security
10 15 (4.17%) Intrusion Detection
11 14 (3.89%) VLAN
11 14 (3.89%) VPN
12 13 (3.61%) Junos
12 13 (3.61%) WLAN
13 11 (3.06%) SAN
14 10 (2.78%) VoIP
15 9 (2.50%) Cisco ASA
16 8 (2.22%) Wireless
17 6 (1.67%) SMTP
17 6 (1.67%) Unified Communications
Database & Business Intelligence
1 26 (7.22%) SQL Server
2 7 (1.94%) Hadoop
3 4 (1.11%) DB2
3 4 (1.11%) MySQL
4 3 (0.83%) Big Data
4 3 (0.83%) SQL Server Integration Services
5 2 (0.56%) SQL Server Reporting Services
6 1 (0.28%) BusinessObjects
6 1 (0.28%) Relational Database
6 1 (0.28%) SQL Server 2000
6 1 (0.28%) SQL Server 2012
6 1 (0.28%) SQL Server 2014
Development Applications
1 20 (5.56%) JIRA
2 8 (2.22%) Eclipse
3 7 (1.94%) Rational DOORS
4 4 (1.11%) JMeter
4 4 (1.11%) LoadRunner
4 4 (1.11%) LoadUI
4 4 (1.11%) Ranorex
4 4 (1.11%) Selenium
4 4 (1.11%) SoapUI
4 4 (1.11%) Visual Studio
5 3 (0.83%) Team Foundation Server
6 1 (0.28%) Git (software)
6 1 (0.28%) Jenkins
6 1 (0.28%) Mercurial
6 1 (0.28%) TeamCity
General
1 41 (11.39%) Finance
2 12 (3.33%) Telecoms
3 10 (2.78%) Publishing
4 7 (1.94%) Aerospace
5 6 (1.67%) Manufacturing
5 6 (1.67%) Retail
6 3 (0.83%) Billing
7 2 (0.56%) Banking
7 2 (0.56%) Electronics
7 2 (0.56%) Games
7 2 (0.56%) Local Government
8 1 (0.28%) Advertising
8 1 (0.28%) Legal
Job Titles
1 56 (15.56%) Analyst
2 47 (13.06%) Architect
3 38 (10.56%) Infrastructure Engineer
4 33 (9.17%) Support Analyst
5 30 (8.33%) Solutions Architect
6 23 (6.39%) 2nd Line Support
6 23 (6.39%) Service Manager
6 23 (6.39%) Test Engineer
7 21 (5.83%) Consultant
8 18 (5.00%) Service Analyst
8 18 (5.00%) Support Engineer
9 16 (4.44%) Service Desk Analyst
10 15 (4.17%) 2nd Line Support Analyst
10 15 (4.17%) Systems Engineer
11 10 (2.78%) Enterprise Architect
11 10 (2.78%) Head of Service Management
11 10 (2.78%) Infrastructure Support
11 10 (2.78%) Technical Manager
12 9 (2.50%) Service Desk Support
12 9 (2.50%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 23 (6.39%) .NET
2 9 (2.50%) HTML
3 8 (2.22%) Web Services
4 7 (1.94%) CSS
5 5 (1.39%) XML
6 4 (1.11%) SAML
7 3 (0.83%) .NET Framework
7 3 (0.83%) ASP.NET
7 3 (0.83%) ASP.NET MVC
7 3 (0.83%) ASP.NET Web Forms
7 3 (0.83%) Entity Framework
7 3 (0.83%) RESTful
7 3 (0.83%) WCF
7 3 (0.83%) WinForms
7 3 (0.83%) WPF
7 3 (0.83%) XSLT
8 2 (0.56%) Java EE
8 2 (0.56%) REST
8 2 (0.56%) SOAP
8 2 (0.56%) STL
Miscellaneous
1 90 (25.00%) Management Information System
2 31 (8.61%) Data Centre
3 27 (7.50%) NHS
4 22 (6.11%) Analytical Skills
5 17 (4.72%) Enterprise Software
5 17 (4.72%) Video Conferencing
6 16 (4.44%) User Experience
7 14 (3.89%) Computer Science
7 14 (3.89%) Security Operations Centre
8 13 (3.61%) Data Protection Act
9 10 (2.78%) CESG
9 10 (2.78%) Fat Client
9 10 (2.78%) Thin Client
10 9 (2.50%) Statistics
11 8 (2.22%) Driving Licence
12 7 (1.94%) BYOD
12 7 (1.94%) CMDB
12 7 (1.94%) Performance Metrics
12 7 (1.94%) Virtual Team
13 6 (1.67%) Mathematics
Operating Systems
1 80 (22.22%) Windows
2 43 (11.94%) Windows Server
3 35 (9.72%) Linux
4 14 (3.89%) Unix
5 12 (3.33%) Windows Server 2008
6 10 (2.78%) Windows Server 2012
7 9 (2.50%) CentOS
7 9 (2.50%) OpenVMS
7 9 (2.50%) Solaris
8 6 (1.67%) Windows 2000
8 6 (1.67%) Windows XP
9 5 (1.39%) Windows 7
9 5 (1.39%) Windows Server 2003
10 4 (1.11%) Red Hat Enterprise Linux
11 3 (0.83%) Windows 10
12 2 (0.56%) Mac OS X
13 1 (0.28%) AIX
13 1 (0.28%) HPUX
13 1 (0.28%) Windows 8
13 1 (0.28%) Windows Vista
Processes & Methodologies
1 279 (77.50%) ITIL
2 126 (35.00%) ITSM
3 105 (29.17%) Agile Software Development
4 102 (28.33%) Service Delivery
5 69 (19.17%) Problem Management
6 62 (17.22%) Infrastructure Management
7 51 (14.17%) Incident Management
8 49 (13.61%) Data Protection
8 49 (13.61%) ITIL V3
8 49 (13.61%) Project Management
9 43 (11.94%) Information Security
10 42 (11.67%) Waterfall
11 41 (11.39%) Change Management
12 40 (11.11%) V-Model
13 35 (9.72%) Continuous Improvement
13 35 (9.72%) Software Engineering
14 34 (9.44%) TOGAF
15 33 (9.17%) DevOps
16 30 (8.33%) Presales
16 30 (8.33%) Release Management
Programming Languages
1 55 (15.28%) C
2 36 (10.00%) PowerShell
3 35 (9.72%) PHP
4 24 (6.67%) JavaScript
5 23 (6.39%) Java
5 23 (6.39%) Python
6 22 (6.11%) C#
7 21 (5.83%) Bash Shell
8 18 (5.00%) SQL
9 3 (0.83%) T-SQL
9 3 (0.83%) XPath
9 3 (0.83%) XQuery
10 2 (0.56%) C++
10 2 (0.56%) Korn
10 2 (0.56%) Objective-C
10 2 (0.56%) Perl
Qualifications
1 137 (38.06%) Security Cleared
2 110 (30.56%) DV Cleared
3 49 (13.61%) Degree
4 44 (12.22%) ITIL Certification
5 36 (10.00%) SC Cleared
6 31 (8.61%) Microsoft Certification
7 29 (8.06%) Cisco Certification
8 25 (6.94%) CCNA
9 21 (5.83%) ITIL Foundation Certificate
10 14 (3.89%) MCSE
11 13 (3.61%) JNCIA
12 12 (3.33%) MCITP
13 10 (2.78%) CESG Certified Professional
13 10 (2.78%) GIAC
13 10 (2.78%) ISEB
14 8 (2.22%) CCNP
15 7 (1.94%) CCSP
15 7 (1.94%) GSEC
15 7 (1.94%) MBCS
16 6 (1.67%) ISTQB
Quality Assurance & Compliance
1 87 (24.17%) SLA
2 23 (6.39%) ISO/IEC 27001
3 16 (4.44%) RMADS
4 11 (3.06%) COBIT
5 10 (2.78%) HMG Infosec
5 10 (2.78%) JSP 440
6 5 (1.39%) ISO 9001
7 3 (0.83%) BS7799
7 3 (0.83%) PCI DSS
8 2 (0.56%) Data Quality
8 2 (0.56%) QA
System Software
1 86 (23.89%) Active Directory
2 55 (15.28%) VMware Infrastructure
3 18 (5.00%) Hyper-V
4 17 (4.72%) Virtual Desktop
5 8 (2.22%) Virtual Machines
6 7 (1.94%) XenApp
7 6 (1.67%) Snort
8 2 (0.56%) UAG
8 2 (0.56%) VMware ESX
9 1 (0.28%) Docker
9 1 (0.28%) Terminal Server
9 1 (0.28%) vSphere
Systems Management
1 27 (7.50%) SCCM
2 16 (4.44%) NetBackup
3 10 (2.78%) Nagios
4 7 (1.94%) AirWatch
5 6 (1.67%) SCOM
6 4 (1.11%) SCVMM
6 4 (1.11%) ServiceCenter
7 3 (0.83%) Cisco Prime
7 3 (0.83%) Nmap
7 3 (0.83%) Norton AntiVirus
7 3 (0.83%) Symantec Enterprise Vault
8 2 (0.56%) Computer Incident Response Team
8 2 (0.56%) Host Intrusion Detection System
8 2 (0.56%) Network Intrusion Detection System
8 2 (0.56%) WSUS
9 1 (0.28%) Cacti
9 1 (0.28%) Ganglia
9 1 (0.28%) HP Data Protector
9 1 (0.28%) HP SIM
9 1 (0.28%) Netcool
Vendors
1 120 (33.33%) Microsoft
2 71 (19.72%) VMware
3 49 (13.61%) HP
4 47 (13.06%) Cisco
5 32 (8.89%) Citrix
6 23 (6.39%) Atlassian
7 20 (5.56%) Juniper
8 16 (4.44%) Veeam
9 15 (4.17%) NetApp
10 14 (3.89%) 3PAR
10 14 (3.89%) Oracle
11 13 (3.61%) Veritas
12 10 (2.78%) Red Hat
13 8 (2.22%) BMC
13 8 (2.22%) Remedy
13 8 (2.22%) Symantec
14 7 (1.94%) CheckPoint
14 7 (1.94%) Cloudera
14 7 (1.94%) SolarWinds
15 6 (1.67%) ServiceNow
Gloucestershire
Datasource Computer Employment
Salary: Excellent Benefits!
Posted: 9 hours ago
Salisbury, Wiltshire
Stream Recruitment
Salary: benefits
Posted: Yesterday
Swindon, Wiltshire
The National Trust
Salary: £50,000 per annum
Posted: 3 days ago
St. Ives, Cambridgeshire
RecruitmentRevolution.com Limited
Salary: From £20,000 to £25,000 per annum + Benefits
Posted: 5 days ago
Gloucester, Gloucestershire
Sanderson
Salary: £30000 - £50000 per annum
Posted: 4 days ago
St. Ives, Cambridgeshire
RecruitmentRevolution.com Limited
Salary: From £50,000 to £50,000 per annum + Car Allowance + Benefits
Posted: 5 days ago
Bristol, Avon
TEKsystems
Salary: £22000 - £24000 per annum + BENEFITS
Posted: 5 days ago
Gloucester, Gloucestershire
Premier IT
Salary: £19000 - £22000 per annum + Benefits
Posted: 6 days ago
Gloucester, Gloucestershire
FT Select
Salary: £19,000 per annum + 25% shift allowance + company benefits
Posted: 5 days ago
Bristol, Avon
Executive Recruitment Services (ERS)
Posted: 4 days ago
St. Ives, Cambridgeshire
RecruitmentRevolution.com Limited
Salary: From £35,000 to £45,000 per annum + Benefits
Posted: 5 days ago
Bristol, Avon
Executive Recruitment Services (ERS)
Posted: 4 days ago
Cheltenham, Gloucestershire
First Solution
Salary: From £30,000 to £35,000 per annum
Posted: 13 days ago
Cheltenham, Gloucestershire
UCAS
Salary: From £62,000 to £66,000 per annum
Posted: 5 days ago
Swindon
Computer Futures
Salary: £40000 - £55000 per annum + competitive
Posted: 11 days ago
Bristol, Avon
Executive Recruitment Services (ERS)
Posted: 4 days ago