The table below looks at the statistics for Service Management skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 74 80 111
Rank change year-on-year
+6 +31
Permanent jobs citing Service Management 211 203 149
As % of all permanent IT jobs located in the South West 3.78% 3.41% 2.41%
As % of the Processes & Methodologies category 4.31% 3.91% 2.86%
Number of salaries quoted 155 171 122
Median salary £40,000 £40,000 £40,500
Median salary % change year-on-year
- -1.23%
90% offered a salary of more than £23,000 £24,700 £25,000
10% offered a salary of more than £65,000 £60,000 £64,900
UK excluding London median salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4896 5196 5218
As % of all permanent IT jobs located in the South West 87.68% 87.28% 84.52%
Number of salaries quoted 4095 4378 4286
Median salary £42,500 £41,500 £40,000
Median salary % change year-on-year
+2.40% +3.75%
90% offered a salary of more than £28,500 £29,000 £27,500
10% offered a salary of more than £62,500 £60,000 £60,100
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South West region.

Service Management Salary Trend in the South West

Service Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Management across the South West region over the 3 months to 25 September 2016.

Service Management Salary Histogram in the South West

Service Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South West region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +10 67 £40,000 +6.66% 4
Bristol +10 53 £50,500 +12.98% 4
Cornwall +1 31 - - 2
Somerset +19 28 £32,500 -13.33% 2
Wiltshire -33 24 £28,000 -37.77% 1
Dorset +7 5 £80,000 +89.34%
Devon -6 3 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 25 September 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Service Management.

1 259 (69.25%) ITIL
2 111 (29.68%) ITSM
3 101 (27.01%) Service Delivery
4 100 (26.74%) Microsoft
5 95 (25.40%) Agile Software Development
5 95 (25.40%) Security Cleared
6 80 (21.39%) Windows
7 74 (19.79%) Project Management
8 73 (19.52%) DV Cleared
9 71 (18.98%) VMware
10 68 (18.18%) SLA
11 65 (17.38%) Active Directory
12 63 (16.84%) VMware Infrastructure
13 61 (16.31%) Problem Management
13 61 (16.31%) Incident Management
14 59 (15.78%) Change Management
15 56 (14.97%) Cisco
15 56 (14.97%) SQL Server
15 56 (14.97%) Analytical Skills
16 53 (14.17%) Continuous Improvement
16 53 (14.17%) SQL
17 52 (13.90%) Management Information System
18 51 (13.64%) MS Excel
19 49 (13.10%) Degree
20 48 (12.83%) ITIL V3
21 46 (12.30%) Information Security
22 44 (11.76%) Configuration Management
22 44 (11.76%) DNS
22 44 (11.76%) HP
23 43 (11.50%) C

Service Management
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (6.42%) MS Exchange
2 21 (5.61%) SharePoint
3 13 (3.48%) Exchange Server 2010
4 10 (2.67%) Confluence
4 10 (2.67%) IIS
4 10 (2.67%) Tomcat
5 9 (2.41%) Apache
6 7 (1.87%) Jetty
7 6 (1.60%) SharePoint 2010
7 6 (1.60%) Skype for Business
8 4 (1.07%) Exchange Server 2013
8 4 (1.07%) JBoss
9 3 (0.80%) BizTalk Server
9 3 (0.80%) Exchange Server 2003
9 3 (0.80%) Exchange Server 2007
9 3 (0.80%) SharePoint 2013
10 2 (0.53%) Apache Qpid
11 1 (0.27%) CMS
11 1 (0.27%) Elasticsearch
11 1 (0.27%) Office Communications Server
Applications
1 51 (13.64%) MS Excel
2 24 (6.42%) MS Office
3 9 (2.41%) MS Visio
4 8 (2.14%) MS PowerPoint
5 3 (0.80%) AutoCAD
5 3 (0.80%) MS Project
5 3 (0.80%) SOLIDWORKS
Business Applications
1 12 (3.21%) Remedy ITSM
2 8 (2.14%) Maximo
3 5 (1.34%) Dynamics AX
4 3 (0.80%) Unit4 Business World
Cloud Services
1 23 (6.15%) IaaS
1 23 (6.15%) PaaS
2 21 (5.61%) Microsoft Azure
3 17 (4.55%) SaaS
4 16 (4.28%) Amazon AWS
5 13 (3.48%) Amazon EC2
6 11 (2.94%) Office 365
7 1 (0.27%) Azure Active Directory
7 1 (0.27%) Cloud Computing
Communications & Networking
1 44 (11.76%) DNS
2 38 (10.16%) Firewall
3 37 (9.89%) WAN
4 36 (9.63%) LAN
5 27 (7.22%) TCP/IP
6 22 (5.88%) Internet
7 21 (5.61%) DHCP
7 21 (5.61%) VPN
8 16 (4.28%) VoIP
9 15 (4.01%) MPLS
9 15 (4.01%) Network Security
10 12 (3.21%) VLAN
11 11 (2.94%) Intrusion Detection
12 10 (2.67%) Wireless
13 9 (2.41%) WLAN
14 8 (2.14%) Cisco IOS
14 8 (2.14%) NAS
14 8 (2.14%) Wi-Fi
15 7 (1.87%) Cisco ASA
15 7 (1.87%) SMTP
Database & Business Intelligence
1 56 (14.97%) SQL Server
2 16 (4.28%) MySQL
3 15 (4.01%) Big Data
4 13 (3.48%) DB2
5 4 (1.07%) Data Warehouse
6 3 (0.80%) BusinessObjects
6 3 (0.80%) Data Mining
6 3 (0.80%) Hadoop
6 3 (0.80%) OLAP
6 3 (0.80%) Oracle OLAP
6 3 (0.80%) SQL Server 2012
6 3 (0.80%) SQL Server Integration Services
7 2 (0.53%) SQL Server 2014
8 1 (0.27%) MongoDB
8 1 (0.27%) Oracle Database
8 1 (0.27%) Oracle Database 11g
8 1 (0.27%) OrientDB
8 1 (0.27%) Relational Database
8 1 (0.27%) SQL Server 2008
8 1 (0.27%) SQL Server Reporting Services
Development Applications
1 10 (2.67%) JIRA
2 7 (1.87%) Eclipse
3 6 (1.60%) Rational DOORS
4 4 (1.07%) Visual Studio
5 3 (0.80%) Team Foundation Server
6 2 (0.53%) PVCS
General
1 39 (10.43%) Finance
2 23 (6.15%) Telecoms
3 20 (5.35%) Retail
4 15 (4.01%) Publishing
5 12 (3.21%) Manufacturing
6 3 (0.80%) Billing
7 2 (0.53%) Electronics
7 2 (0.53%) Games
8 1 (0.27%) Law
8 1 (0.27%) Marketing
Job Titles
1 66 (17.65%) Analyst
2 52 (13.90%) Architect
3 35 (9.36%) Service Manager
4 25 (6.68%) Solutions Architect
5 20 (5.35%) Support Analyst
6 19 (5.08%) Infrastructure Architect
7 18 (4.81%) Consultant
7 18 (4.81%) IT Manager
7 18 (4.81%) Service Analyst
8 17 (4.55%) Services Delivery Manager
8 17 (4.55%) Technical Manager
9 16 (4.28%) Delivery Manager
9 16 (4.28%) Support Engineer
10 15 (4.01%) IT Architect
10 15 (4.01%) Team Leader
11 14 (3.74%) Infrastructure Engineer
12 13 (3.48%) Service Desk Analyst
13 12 (3.21%) 2nd Line Support
13 12 (3.21%) Network Engineer
13 12 (3.21%) Systems Engineer
Libraries, Frameworks & Software Standards
1 18 (4.81%) .NET
2 11 (2.94%) HTML
3 10 (2.67%) Web Services
4 9 (2.41%) XML
5 8 (2.14%) CSS
6 5 (1.34%) RESTful
7 4 (1.07%) .NET Framework
7 4 (1.07%) SAML
8 3 (0.80%) ASP.NET
8 3 (0.80%) ASP.NET Web Forms
8 3 (0.80%) Entity Framework
8 3 (0.80%) Java EE
8 3 (0.80%) STL
8 3 (0.80%) WCF
8 3 (0.80%) WinForms
8 3 (0.80%) WPF
8 3 (0.80%) XSLT
9 2 (0.53%) Apache Camel
9 2 (0.53%) ASP.NET MVC
9 2 (0.53%) WebCenter
Miscellaneous
1 56 (14.97%) Analytical Skills
2 52 (13.90%) Management Information System
3 34 (9.09%) Data Centre
4 29 (7.75%) CMDB
5 19 (5.08%) Computer Science
5 19 (5.08%) Enterprise Software
6 16 (4.28%) User Experience
7 13 (3.48%) NHS
8 11 (2.94%) Fat Client
8 11 (2.94%) Thin Client
9 9 (2.41%) Private Cloud
10 8 (2.14%) Statistics
10 8 (2.14%) Video Conferencing
10 8 (2.14%) Virtual Team
11 7 (1.87%) Driving Licence
12 6 (1.60%) Data Protection Act
12 6 (1.60%) Performance Metrics
12 6 (1.60%) Security Operations Centre
13 5 (1.34%) CESG
13 5 (1.34%) Mathematics
Operating Systems
1 80 (21.39%) Windows
2 42 (11.23%) Linux
3 41 (10.96%) Windows Server
4 21 (5.61%) Windows Server 2012
5 16 (4.28%) Windows Server 2008
6 11 (2.94%) CentOS
6 11 (2.94%) Unix
7 10 (2.67%) Windows XP
8 6 (1.60%) Windows 2000
8 6 (1.60%) Windows 7
9 5 (1.34%) Red Hat Enterprise Linux
9 5 (1.34%) Windows 10
9 5 (1.34%) Windows Server 2003
10 4 (1.07%) Windows Vista
11 3 (0.80%) Windows 8
12 2 (0.53%) Mac OS X
12 2 (0.53%) VMS
13 1 (0.27%) HPUX
13 1 (0.27%) OpenVMS
13 1 (0.27%) Solaris
Processes & Methodologies
1 259 (69.25%) ITIL
2 111 (29.68%) ITSM
3 101 (27.01%) Service Delivery
4 95 (25.40%) Agile Software Development
5 74 (19.79%) Project Management
6 61 (16.31%) Incident Management
6 61 (16.31%) Problem Management
7 59 (15.78%) Change Management
8 53 (14.17%) Continuous Improvement
9 48 (12.83%) ITIL V3
10 46 (12.30%) Information Security
11 44 (11.76%) Configuration Management
12 39 (10.43%) PRINCE2
13 36 (9.63%) Waterfall
14 34 (9.09%) Line Management
15 31 (8.29%) Release Management
15 31 (8.29%) Software Engineering
16 30 (8.02%) Presales
17 29 (7.75%) Infrastructure Management
17 29 (7.75%) Mentoring
Programming Languages
1 53 (14.17%) SQL
2 43 (11.50%) C
3 28 (7.49%) PowerShell
4 27 (7.22%) C#
5 21 (5.61%) PHP
6 20 (5.35%) Java
7 19 (5.08%) JavaScript
8 12 (3.21%) Bash Shell
8 12 (3.21%) Python
9 4 (1.07%) T-SQL
10 3 (0.80%) C++
10 3 (0.80%) Korn
10 3 (0.80%) Objective-C
10 3 (0.80%) XPath
10 3 (0.80%) XQuery
11 1 (0.27%) LINC
11 1 (0.27%) Perl
11 1 (0.27%) PL/SQL
11 1 (0.27%) Shell Script
Qualifications
1 95 (25.40%) Security Cleared
2 73 (19.52%) DV Cleared
3 49 (13.10%) Degree
4 28 (7.49%) ITIL Certification
5 27 (7.22%) Cisco Certification
5 27 (7.22%) SC Cleared
6 21 (5.61%) Microsoft Certification
7 20 (5.35%) CCNA
7 20 (5.35%) ISEB
8 13 (3.48%) ITIL Foundation Certificate
8 13 (3.48%) PMI Certification
8 13 (3.48%) PMP
9 12 (3.21%) CISSP
10 9 (2.41%) CCNP
11 8 (2.14%) MCITP
11 8 (2.14%) MCSE
12 7 (1.87%) CREST Certified
12 7 (1.87%) GCIA
12 7 (1.87%) GCIH
12 7 (1.87%) SANS
Quality Assurance & Compliance
1 68 (18.18%) SLA
2 17 (4.55%) ISO/IEC 27001
3 6 (1.60%) PCI DSS
4 5 (1.34%) Data Quality
4 5 (1.34%) HMG Infosec
4 5 (1.34%) JSP 440
5 4 (1.07%) ISO 9001
5 4 (1.07%) QA
5 4 (1.07%) RMADS
6 3 (0.80%) BS7799
7 1 (0.27%) Sarbanes-Oxley
System Software
1 65 (17.38%) Active Directory
2 63 (16.84%) VMware Infrastructure
3 21 (5.61%) Hyper-V
4 17 (4.55%) Virtual Machines
5 7 (1.87%) Virtual Desktop
6 6 (1.60%) XenApp
7 4 (1.07%) Snort
8 2 (0.53%) Microsoft Virtual Server
8 2 (0.53%) UAG
8 2 (0.53%) Virtual Servers
8 2 (0.53%) XenDesktop
9 1 (0.27%) ACF2
9 1 (0.27%) Firmware
9 1 (0.27%) Shibboleth
9 1 (0.27%) Terminal Server
9 1 (0.27%) Terminal Services
9 1 (0.27%) vCloud
9 1 (0.27%) VMware ESX
9 1 (0.27%) vSphere
Systems Management
1 13 (3.48%) SCVMM
2 10 (2.67%) NetBackup
2 10 (2.67%) SCCM
3 8 (2.14%) Nagios
4 7 (1.87%) RSA enVision
5 4 (1.07%) Cisco Prime
5 4 (1.07%) SCOM
6 3 (0.80%) AirWatch
6 3 (0.80%) Cacti
7 2 (0.53%) Host Intrusion Detection System
7 2 (0.53%) Network Intrusion Detection System
8 1 (0.27%) Forefront Identity Manager
8 1 (0.27%) FortiGate
8 1 (0.27%) HP Data Protector
8 1 (0.27%) HP SIM
8 1 (0.27%) Pingdom
8 1 (0.27%) Symantec Enterprise Vault
8 1 (0.27%) Systems Management Server (SMS)
8 1 (0.27%) WSUS
8 1 (0.27%) zSecure
Vendors
1 100 (26.74%) Microsoft
2 71 (18.98%) VMware
3 56 (14.97%) Cisco
4 44 (11.76%) HP
5 33 (8.82%) Oracle
6 30 (8.02%) Citrix
7 28 (7.49%) Juniper
8 25 (6.68%) BMC
9 17 (4.55%) NetApp
10 16 (4.28%) Red Hat
11 14 (3.74%) IBM
12 13 (3.48%) 3PAR
12 13 (3.48%) CheckPoint
12 13 (3.48%) EMC
12 13 (3.48%) Remedy
13 11 (2.94%) Veeam
14 9 (2.41%) SAP
14 9 (2.41%) SolarWinds
14 9 (2.41%) Veritas
15 8 (2.14%) Atlassian
Chippenham, Wiltshire
Opus Recruitment Solutions Ltd
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Gloucester, Gloucestershire
Sopra Steria Limited
Posted: 3 days ago
Newquay, Cornwall
Harvey Nash plc
Posted: 4 days ago
Cheltenham, Gloucestershire
Evolution Recruitment Solutions
Salary: 45000 - 60000 + excelletn benefits
Posted: 3 days ago
Bath, Avon
Harvey Nash plc
Salary: £22000 - £27000 per annum + Fantastic Benefits Package
Posted: 5 days ago
St. Ives, Cambridgeshire
RecruitmentRevolution.com Limited
Salary: From £40,000 to £50,000 per annum + Benefits
Posted: 6 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £50000 - £65000 per annum + Excellent Benefits
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £40000 per annum + Benefits
Posted: 4 days ago
Gloucester, Gloucestershire
Raytheon Systems Ltd
Salary: Flexible + bonus and benefits
Posted: 9 days ago
Bristol
Hargreaves Lansdown
Salary: Competitive
Posted: 19 days ago
Bristol, Avon
Hargreaves Lansdown
Salary: Competitive
Posted: 23 days ago
Somerset
Computacenter
Salary: Competitive
Posted: 11 days ago