The table below looks at the statistics for Service Management skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Service Management
Rank 73 89 112
Rank change year-on-year
+16 +23
Permanent jobs citing Service Management 218 175 118
As % of all permanent IT jobs located in the South West 3.59% 3.02% 2.16%
As % of the Processes & Methodologies category 4.36% 3.69% 2.74%
Number of salaries quoted 148 149 103
Average salary £40,000 £51,000 £46,250
Average salary % change year-on-year
-21.56% +10.27%
90% offered a salary of more than £24,900 £27,000 £28,150
10% offered a salary of more than £62,500 £65,500 £72,200
UK excluding London average salary £45,000 £47,500 £44,000
% change year-on-year
-5.26% +7.95%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
5000 4740 4306
As % of all permanent IT jobs located in the South West 82.35% 81.78% 78.89%
Number of salaries quoted 4085 3939 3782
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £28,000 £27,500 £27,500
10% offered a salary of more than £62,500 £55,000 £60,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South West region.

Service Management Salary Trend in the South West

Service Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Management across the South West region over the 3 months to 1 May 2015.

Service Management Salary Histogram in the South West

Service Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South West region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +5 72 £37,500 -16.66% 10
Bristol 0 60 £57,500 +12.74% 5
Gloucestershire +6 32 £50,000 +4.16% 5
Somerset +17 24 £41,000 +31.56% 5
Dorset -2 7 £36,000 -20.00% 1
Cornwall -9 6 £26,500 -49.52%
Devon - 5 £32,500 -
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 1 May 2015, IT jobs across the South West region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 246 (69.89%) ITIL
2 115 (32.67%) Windows
3 103 (29.26%) Microsoft
4 94 (26.70%) ITSM
5 82 (23.30%) Service Delivery
6 79 (22.44%) Active Directory
7 77 (21.88%) Project Management
8 69 (19.60%) Security Cleared
9 57 (16.19%) MS Excel
10 56 (15.91%) Time Management
11 55 (15.63%) Finance
12 51 (14.49%) SQL Server
13 46 (13.07%) SLA
14 44 (12.50%) ITIL Certification
15 42 (11.93%) MS Office
16 41 (11.65%) SQL
17 40 (11.36%) IIS
17 40 (11.36%) Management Information System
17 40 (11.36%) Problem Management
18 39 (11.08%) Cisco
19 38 (10.80%) Agile Software Development
20 36 (10.23%) VMware
20 36 (10.23%) Incident Management
21 34 (9.66%) .NET
22 33 (9.38%) Web Services
23 32 (9.09%) PRINCE2
23 32 (9.09%) Firewall
23 32 (9.09%) SCCM
24 31 (8.81%) Telecoms
24 31 (8.81%) Change Management

Service Management
Top Related IT Skills in the South West by Category

For the 6 months to 1 May 2015, IT jobs across the South West region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 40 (11.36%) IIS
2 24 (6.82%) MS Exchange
3 12 (3.41%) Lync
4 9 (2.56%) SharePoint
5 8 (2.27%) Exchange Server 2003
6 6 (1.70%) Tomcat
7 5 (1.42%) Exchange Server 2010
7 5 (1.42%) Office Communications Server
7 5 (1.42%) Apache
8 3 (0.85%) OpenStack
9 1 (0.28%) SharePoint 2010
9 1 (0.28%) WorkSite
9 1 (0.28%) iPlanet
9 1 (0.28%) BizTalk Server
Applications
1 57 (16.19%) MS Excel
2 42 (11.93%) MS Office
3 6 (1.70%) MS PowerPoint
4 5 (1.42%) MS Visio
5 2 (0.57%) SPSS
5 2 (0.57%) Spreadsheet
6 1 (0.28%) Open Workbench
6 1 (0.28%) MS Project
Business Applications
1 8 (2.27%) SAP HR
1 8 (2.27%) SAP Payroll
1 8 (2.27%) SAP HCM
2 5 (1.42%) Remedy ITSM
2 5 (1.42%) SAP ERP
2 5 (1.42%) SAP CRM
2 5 (1.42%) SAP SM
3 4 (1.14%) Dynamics AX
4 3 (0.85%) Dynamics CRM
5 1 (0.28%) assyst
Cloud Services
1 4 (1.14%) Office 365
2 2 (0.57%) Microsoft Azure
3 1 (0.28%) SaaS
3 1 (0.28%) Cloud Computing
Communications & Networking
1 32 (9.09%) Firewall
2 24 (6.82%) LAN
3 21 (5.97%) VLAN
4 18 (5.11%) DNS
5 17 (4.83%) WAN
5 17 (4.83%) TCP/IP
6 14 (3.98%) DHCP
7 13 (3.69%) Cisco ASA
8 12 (3.41%) VPN
9 11 (3.13%) SAN
10 10 (2.84%) Internet
10 10 (2.84%) Network Security
11 7 (1.99%) SSL
11 7 (1.99%) MPLS
12 6 (1.70%) Multicast
13 5 (1.42%) NAS
13 5 (1.42%) Wireless
13 5 (1.42%) HTTP
13 5 (1.42%) Intranet
14 3 (0.85%) Ethernet
Database & Business Intelligence
1 51 (14.49%) SQL Server
2 9 (2.56%) SQL Server Integration Services
3 6 (1.70%) SQL Server Reporting Services
4 3 (0.85%) Data Mining
5 2 (0.57%) SQL Server 2008
5 2 (0.57%) Oracle Database
5 2 (0.57%) SQL Server 2012
6 1 (0.28%) Relational Database
Development Applications
1 9 (2.56%) Rational DOORS
2 5 (1.42%) Visual Studio
3 3 (0.85%) VSS/SourceSafe
4 2 (0.57%) Eclipse
4 2 (0.57%) Subversion
4 2 (0.57%) Maven
4 2 (0.57%) Selenium
4 2 (0.57%) Talend Open Studio
4 2 (0.57%) Team Foundation Server
General
1 55 (15.63%) Finance
2 31 (8.81%) Telecoms
3 21 (5.97%) Retail
4 18 (5.11%) Military
5 15 (4.26%) Back Office
6 9 (2.56%) Legal
7 8 (2.27%) Law
8 7 (1.99%) Marketing
8 7 (1.99%) Banking
9 6 (1.70%) Manufacturing
10 5 (1.42%) Front Office
11 4 (1.14%) Aerospace
12 2 (0.57%) Billing
12 2 (0.57%) Advertising
13 1 (0.28%) Automotive
13 1 (0.28%) Multimedia
Job Titles
1 74 (21.02%) Service Manager
2 58 (16.48%) Consultant
2 58 (16.48%) Analyst
3 38 (10.80%) Delivery Manager
4 36 (10.23%) Technical Consultant
5 29 (8.24%) Services Delivery Manager
6 21 (5.97%) Support Analyst
7 19 (5.40%) ITSM Consultant
8 17 (4.83%) Technical Support
9 14 (3.98%) Administrator
9 14 (3.98%) Service Analyst
10 12 (3.41%) Business Consultant
11 11 (3.13%) Technical Manager
11 11 (3.13%) Incident Manager
12 10 (2.84%) Architect
12 10 (2.84%) Trainer
12 10 (2.84%) Service Desk Manager
12 10 (2.84%) Support Manager
12 10 (2.84%) Team Leader
12 10 (2.84%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 34 (9.66%) .NET
2 33 (9.38%) Web Services
3 26 (7.39%) ASP.NET
4 13 (3.69%) .NET Framework
5 9 (2.56%) XML
6 7 (1.99%) HTML
7 5 (1.42%) Application Packaging
7 5 (1.42%) J2EE
8 4 (1.14%) Middleware
8 4 (1.14%) JSP
8 4 (1.14%) Oracle Fusion
9 3 (0.85%) CGI
10 2 (0.57%) CSS
10 2 (0.57%) XSD
10 2 (0.57%) XSLT
10 2 (0.57%) MSMQ
10 2 (0.57%) ActiveMQ
10 2 (0.57%) Hibernate
10 2 (0.57%) Spring
10 2 (0.57%) Apache Wicket
Miscellaneous
1 40 (11.36%) Management Information System
2 24 (6.82%) Analytical Skills
3 10 (2.84%) Performance Metrics
4 9 (2.56%) User Experience
4 9 (2.56%) Computer Science
5 8 (2.27%) Statistics
6 7 (1.99%) CMDB
6 7 (1.99%) Graphic Design
6 7 (1.99%) Photography
6 7 (1.99%) 3D Graphics
7 5 (1.42%) Life Science
8 4 (1.14%) Clustering
8 4 (1.14%) GIS
8 4 (1.14%) Visualisation
9 3 (0.85%) Internet of Things
9 3 (0.85%) BYOD
9 3 (0.85%) iPhone
9 3 (0.85%) Mathematics
9 3 (0.85%) Data Protection Act
10 2 (0.57%) Mainframe
Operating Systems
1 115 (32.67%) Windows
2 23 (6.53%) Windows Server 2008
3 20 (5.68%) Linux
4 18 (5.11%) Windows Server 2003
5 17 (4.83%) UNIX
6 14 (3.98%) Windows Server 2012
7 12 (3.41%) Windows XP
8 8 (2.27%) Windows 7
9 4 (1.14%) Windows Vista
9 4 (1.14%) Red Hat Enterprise Linux
10 2 (0.57%) Windows 8
11 1 (0.28%) CentOS
11 1 (0.28%) Android
Processes & Methodologies
1 246 (69.89%) ITIL
2 94 (26.70%) ITSM
3 82 (23.30%) Service Delivery
4 77 (21.88%) Project Management
5 56 (15.91%) Time Management
6 40 (11.36%) Problem Management
7 38 (10.80%) Agile Software Development
8 36 (10.23%) Incident Management
9 32 (9.09%) PRINCE2
10 31 (8.81%) Change Management
10 31 (8.81%) Configuration Management
11 28 (7.95%) Information Security
12 26 (7.39%) Validation
13 24 (6.82%) ITIL V3
14 23 (6.53%) ITIL V2
15 19 (5.40%) Scrum
15 19 (5.40%) Continuous Improvement
15 19 (5.40%) Line Management
16 18 (5.11%) DevOps
17 16 (4.55%) Asset Management
Programming Languages
1 41 (11.65%) SQL
2 30 (8.52%) C
3 26 (7.39%) C#
4 19 (5.40%) PowerShell
5 10 (2.84%) Java
6 4 (1.14%) PHP
7 3 (0.85%) VBA
8 2 (0.57%) JavaScript
8 2 (0.57%) C++
9 1 (0.28%) T-SQL
9 1 (0.28%) VBScript
9 1 (0.28%) VB
Qualifications
1 69 (19.60%) Security Cleared
2 44 (12.50%) ITIL Certification
3 26 (7.39%) SC Cleared
4 24 (6.82%) DV Cleared
5 23 (6.53%) Degree
6 19 (5.40%) ISEB
7 12 (3.41%) Microsoft Certification
7 12 (3.41%) ITIL Foundation Certificate
8 8 (2.27%) MCP
9 7 (1.99%) CISSP
10 6 (1.70%) Cisco Certification
10 6 (1.70%) CCNA
11 5 (1.42%) MCITP
12 3 (0.85%) VMware Certified Professional (VCP)
12 3 (0.85%) CISA
12 3 (0.85%) CISM
12 3 (0.85%) MCSA
13 2 (0.57%) PRINCE2 Certification
13 2 (0.57%) MCSE
13 2 (0.57%) MCDST
Quality Assurance & Compliance
1 46 (13.07%) SLA
2 11 (3.13%) ISO/IEC 27001
3 7 (1.99%) COBIT
4 6 (1.70%) PCI DSS
5 3 (0.85%) QA
5 3 (0.85%) ISO 9001
6 2 (0.57%) DO-178B
7 1 (0.28%) WAI
7 1 (0.28%) BS15000
System Software
1 79 (22.44%) Active Directory
2 23 (6.53%) VMware Infrastructure
3 11 (3.13%) vSphere
4 9 (2.56%) Terminal Services
5 6 (1.70%) VMware ESXi
6 4 (1.14%) NFS
6 4 (1.14%) Hyper-V
7 3 (0.85%) XenApp
7 3 (0.85%) XenDesktop
8 2 (0.57%) UAG
9 1 (0.28%) KVM
9 1 (0.28%) BitLocker
9 1 (0.28%) Snort
9 1 (0.28%) Xen
9 1 (0.28%) Microsoft Virtual Server
Systems Management
1 32 (9.09%) SCCM
2 22 (6.25%) SCOM
3 10 (2.84%) SCVMM
4 9 (2.56%) Tivoli
5 6 (1.70%) WSUS
6 5 (1.42%) McAfee ePO
7 4 (1.14%) Netcool
7 4 (1.14%) Hyperic
7 4 (1.14%) HP SIM
8 3 (0.85%) OpenView
9 2 (0.57%) ServiceCenter
10 1 (0.28%) Cisco Prime
10 1 (0.28%) Cisco LMS
10 1 (0.28%) Opsview
10 1 (0.28%) Nagios
Vendors
1 103 (29.26%) Microsoft
2 39 (11.08%) Cisco
3 36 (10.23%) VMware
4 19 (5.40%) Oracle
5 18 (5.11%) Citrix
6 15 (4.26%) SAP
7 13 (3.69%) HP
8 12 (3.41%) Dell
9 11 (3.13%) IBM
10 8 (2.27%) Red Hat
11 6 (1.70%) Remedy
11 6 (1.70%) Business Objects
12 5 (1.42%) SolarWinds
12 5 (1.42%) ServiceNow
12 5 (1.42%) FrontRange
12 5 (1.42%) BMC
12 5 (1.42%) CA
12 5 (1.42%) McAfee
13 4 (1.14%) Riverbed
13 4 (1.14%) Syclo
Bristol, Somerset
PwC
Salary: Competitive + Benefits
Posted: 2 hours ago
Gloucestershire
Datasource Computer Employment
Salary: Excellent Salary & Benefits!
Posted: 2 hours ago
Gloucestershire
Datasource Computer Employment
Salary: Excellent Salary & Benefits!
Posted: 2 hours ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £45000 - £49000 per annum + Bonus,car allowance & Benefits
Posted: 2 days ago
Stroud, Gloucestershire
Senitor Associates
Salary: £25000 - £35000 per annum + Great Benefits
Posted: 2 days ago
Stroud, Gloucestershire
Senitor Associates
Salary: £25000 - £35000 per annum + Great Benefits
Posted: 2 days ago
Taunton, Somerset
set2recruit
Salary: From £21,000 to £26,000 per annum £21k - £26k + Benefits
Posted: 3 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £35000 - £37500 per annum + benefits
Posted: 3 days ago
Taunton, Somerset
Latcom Ltd
Salary: From £21,000 to £26,000 per annum
Posted: 3 days ago
Taunton, Somerset
ComputerWorld Personnel Ltd
Salary: £23000 - £26000 per annum + Excellent benefits
Posted: 3 days ago
Swindon, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £32000.00 per annum
Posted: 3 days ago
Gloucester, Gloucestershire
Resource Management
Salary: £65000 per annum + Great Benefits
Posted: 4 days ago
Bristol, Avon
Evolution Recruitment Solutions
Salary: 25,000 - 35,000 + excellent bens and training
Posted: 4 days ago
Swindon, Wiltshire
Experis Ltd
Salary: £32000.00 per annum
Posted: 5 days ago
Bristol, Avon
Experis Ltd
Salary: £41000 per annum + Excellent package
Posted: 5 days ago
Bournemouth, Dorset
Connectus
Salary: £50000 - £60000 per annum + Benefits
Posted: 6 days ago
Yeovil, Somerset
Screwfix
Salary: £37k - 45k per year + Benefits
Posted: 16 days ago
Swindon
Nationwide Building Society
Posted: 18 days ago
Salisbury, Wiltshire
Sopra Steria Recruitment
Salary: From £22,000 to £24,000 per annum
Posted: 20 days ago
Salisbury, Wiltshire
Sopra Steria Recruitment
Salary: From £45,000 to £50,000 per annum Flexible Benefits
Posted: 20 days ago