The table below looks at the statistics for Service Management skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Service Management
Rank 73 94 114
Rank change year-on-year
+21 +20
Permanent jobs citing Service Management 221 169 105
As % of all permanent IT jobs located in the South West 3.67% 2.73% 1.99%
As % of the Processes & Methodologies category 4.42% 3.31% 2.48%
Number of salaries quoted 172 147 89
Average salary £42,500 £45,000 £35,657
Average salary % change year-on-year
-5.55% +26.20%
90% offered a salary of more than £24,000 £22,300 £25,000
10% offered a salary of more than £62,500 £62,000 £71,500
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
5005 5110 4241
As % of all permanent IT jobs located in the South West 83.11% 82.61% 80.55%
Number of salaries quoted 4157 4156 3741
Average salary £40,000 £42,500 £37,500
Average salary % change year-on-year
-5.88% +13.33%
90% offered a salary of more than £28,000 £28,000 £27,000
10% offered a salary of more than £60,000 £53,250 £60,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South West region.

Service Management Salary Trend in the South West

Service Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Management across the South West region over the 3 months to 30 June 2015.

Service Management Salary Histogram in the South West

Service Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South West region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +2 81 £45,000 - 13
Bristol -11 51 £57,500 +12.74% 3
Somerset +28 25 £33,800 +5.62% 1
Gloucestershire +1 24 £37,500 -25.74% 2
Devon +4 18 £32,500 +47.72% 4
Dorset +9 7 £36,000 -10.00% 2
Cornwall -13 5 £26,500 -51.81% 5
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 30 June 2015, IT jobs across the South West region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 281 (69.04%) ITIL
2 123 (30.22%) Windows
3 119 (29.24%) ITSM
4 103 (25.31%) Microsoft
5 102 (25.06%) Project Management
6 100 (24.57%) Service Delivery
7 78 (19.16%) Security Cleared
8 75 (18.43%) Active Directory
9 68 (16.71%) Time Management
10 60 (14.74%) Agile Software Development
11 59 (14.50%) SQL Server
12 56 (13.76%) MS Excel
13 54 (13.27%) SQL
14 51 (12.53%) Finance
15 50 (12.29%) Management Information System
15 50 (12.29%) SLA
15 50 (12.29%) Problem Management
16 48 (11.79%) Web Services
17 47 (11.55%) ITIL Certification
18 45 (11.06%) PRINCE2
18 45 (11.06%) Incident Management
19 44 (10.81%) Cisco
20 43 (10.57%) Degree
21 40 (9.83%) Change Management
21 40 (9.83%) IIS
21 40 (9.83%) .NET
22 38 (9.34%) C
22 38 (9.34%) VMware
23 35 (8.60%) Validation
23 35 (8.60%) Information Security

Service Management
Top Related IT Skills in the South West by Category

For the 6 months to 30 June 2015, IT jobs across the South West region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 40 (9.83%) IIS
2 20 (4.91%) MS Exchange
3 10 (2.46%) SharePoint
4 9 (2.21%) Tomcat
4 9 (2.21%) Lync
5 6 (1.47%) ArcGIS
6 4 (0.98%) Exchange Server 2010
6 4 (0.98%) OpenStack
7 3 (0.74%) WebSphere
7 3 (0.74%) Office Communications Server
7 3 (0.74%) Apache
8 2 (0.49%) Exchange Server 2003
8 2 (0.49%) WorkSite
9 1 (0.25%) Apache Solr
9 1 (0.25%) SharePoint 2010
9 1 (0.25%) BizTalk Server
Applications
1 56 (13.76%) MS Excel
2 34 (8.35%) MS Office
3 5 (1.23%) MS PowerPoint
4 3 (0.74%) Adobe Illustrator
4 3 (0.74%) Photoshop
5 2 (0.49%) MS Visio
5 2 (0.49%) SPSS
6 1 (0.25%) Spreadsheet
Business Applications
1 9 (2.21%) SAP HR
1 9 (2.21%) SAP Payroll
1 9 (2.21%) SAP HCM
2 7 (1.72%) Remedy ITSM
3 6 (1.47%) Summit
4 2 (0.49%) Aareon QL
4 2 (0.49%) Dynamics GP
5 1 (0.25%) SAP ERP
5 1 (0.25%) assyst
5 1 (0.25%) Dynamics CRM
5 1 (0.25%) Dynamics AX
Cloud Services
1 5 (1.23%) Office 365
2 1 (0.25%) Cloud Computing
2 1 (0.25%) Microsoft Azure
2 1 (0.25%) SaaS
Communications & Networking
1 31 (7.62%) Firewall
2 29 (7.13%) LAN
3 25 (6.14%) WAN
4 16 (3.93%) TCP/IP
4 16 (3.93%) VPN
5 15 (3.69%) Internet
5 15 (3.69%) VLAN
6 14 (3.44%) DNS
7 11 (2.70%) Cisco ASA
7 11 (2.70%) SAN
8 10 (2.46%) MPLS
8 10 (2.46%) BGP
8 10 (2.46%) EIGRP
9 9 (2.21%) Wireshark
9 9 (2.21%) Network Security
10 8 (1.97%) DHCP
11 7 (1.72%) Cisco Nexus
11 7 (1.72%) Cisco IOS
12 5 (1.23%) Wi-Fi
12 5 (1.23%) VoIP
Database & Business Intelligence
1 59 (14.50%) SQL Server
2 14 (3.44%) SQL Server Integration Services
3 8 (1.97%) SQL Server Reporting Services
4 5 (1.23%) Data Mining
5 3 (0.74%) SQL Server 2012
5 3 (0.74%) Oracle Database
6 2 (0.49%) MySQL
6 2 (0.49%) SQL Server Analysis Services
6 2 (0.49%) SQL Server 2008
7 1 (0.25%) Amazon RDS
7 1 (0.25%) SQL Server 2005
Development Applications
1 13 (3.19%) Rational DOORS
2 10 (2.46%) Selenium
3 9 (2.21%) Maven
3 9 (2.21%) VSS/SourceSafe
3 9 (2.21%) Eclipse
4 6 (1.47%) JUnit
5 5 (1.23%) Visual Studio
6 4 (0.98%) Git (software)
7 2 (0.49%) Subversion
7 2 (0.49%) Talend Open Studio
8 1 (0.25%) Oracle APEX
8 1 (0.25%) Mockito
General
1 51 (12.53%) Finance
2 27 (6.63%) Telecoms
3 23 (5.65%) Military
4 21 (5.16%) Retail
5 17 (4.18%) Law
6 15 (3.69%) Manufacturing
7 10 (2.46%) Legal
7 10 (2.46%) Marketing
8 8 (1.97%) Back Office
9 6 (1.47%) Advertising
10 4 (0.98%) Aerospace
11 3 (0.74%) Electronics
11 3 (0.74%) Banking
12 1 (0.25%) Billing
12 1 (0.25%) Mandarin Language
12 1 (0.25%) French Language
12 1 (0.25%) German Language
12 1 (0.25%) Italian Language
12 1 (0.25%) Spanish Language
12 1 (0.25%) Automotive
Job Titles
1 80 (19.66%) Service Manager
2 67 (16.46%) Consultant
3 64 (15.72%) Analyst
4 51 (12.53%) Delivery Manager
5 45 (11.06%) Technical Consultant
6 41 (10.07%) Services Delivery Manager
7 24 (5.90%) ITSM Consultant
8 17 (4.18%) Service Analyst
8 17 (4.18%) Support Analyst
9 14 (3.44%) Architect
9 14 (3.44%) Business Consultant
10 13 (3.19%) Developer
10 13 (3.19%) Systems Engineer
10 13 (3.19%) Product Consultant
11 12 (2.95%) Technical Support
11 12 (2.95%) Technical Manager
11 12 (2.95%) Administrator
12 11 (2.70%) Incident Manager
12 11 (2.70%) IT Services Manager
13 10 (2.46%) Transition Manager
Libraries, Frameworks & Software Standards
1 48 (11.79%) Web Services
2 40 (9.83%) .NET
3 32 (7.86%) ASP.NET
4 18 (4.42%) .NET Framework
5 10 (2.46%) Spring
5 10 (2.46%) Hibernate
6 8 (1.97%) HTML
6 8 (1.97%) CSS
6 8 (1.97%) jQuery
6 8 (1.97%) RESTful
7 5 (1.23%) Apache Wicket
7 5 (1.23%) Ember.js
7 5 (1.23%) AngularJS
8 4 (0.98%) Twitter Bootstrap
8 4 (0.98%) HTML5
9 3 (0.74%) Application Packaging
9 3 (0.74%) XML
9 3 (0.74%) CGI
9 3 (0.74%) Middleware
10 2 (0.49%) ActiveMQ
Miscellaneous
1 50 (12.29%) Management Information System
2 31 (7.62%) Data Centre
3 25 (6.14%) Analytical Skills
4 14 (3.44%) Performance Metrics
4 14 (3.44%) Photography
4 14 (3.44%) Computer Science
4 14 (3.44%) Life Science
5 13 (3.19%) User Experience
6 11 (2.70%) GIS
6 11 (2.70%) Graphic Design
7 10 (2.46%) CMDB
8 8 (1.97%) 3D Graphics
8 8 (1.97%) Statistics
8 8 (1.97%) Visualisation
9 4 (0.98%) Mobile App
9 4 (0.98%) Internet of Things
9 4 (0.98%) BYOD
9 4 (0.98%) Data Structures
9 4 (0.98%) Data Protection Act
9 4 (0.98%) Mathematics
Operating Systems
1 123 (30.22%) Windows
2 28 (6.88%) Linux
3 23 (5.65%) UNIX
4 11 (2.70%) Windows 7
5 10 (2.46%) Windows Server 2008
5 10 (2.46%) Windows Server 2003
6 9 (2.21%) Windows Server 2012
7 5 (1.23%) Red Hat Enterprise Linux
7 5 (1.23%) Windows XP
8 3 (0.74%) Android
9 1 (0.25%) CentOS
9 1 (0.25%) Windows Mobile
9 1 (0.25%) Apple iOS
9 1 (0.25%) Windows 8
Processes & Methodologies
1 281 (69.04%) ITIL
2 119 (29.24%) ITSM
3 102 (25.06%) Project Management
4 100 (24.57%) Service Delivery
5 68 (16.71%) Time Management
6 60 (14.74%) Agile Software Development
7 50 (12.29%) Problem Management
8 45 (11.06%) Incident Management
8 45 (11.06%) PRINCE2
9 40 (9.83%) Change Management
10 35 (8.60%) Validation
10 35 (8.60%) Information Security
11 31 (7.62%) Configuration Management
12 29 (7.13%) ITIL V2
13 27 (6.63%) Scrum
14 24 (5.90%) Continuous Improvement
15 23 (5.65%) DevOps
16 21 (5.16%) ITIL V3
16 21 (5.16%) Asset Management
17 20 (4.91%) TOGAF
Programming Languages
1 54 (13.27%) SQL
2 38 (9.34%) C
3 32 (7.86%) C#
4 23 (5.65%) PowerShell
5 14 (3.44%) Java
6 8 (1.97%) VBA
7 5 (1.23%) JavaScript
7 5 (1.23%) VBScript
8 4 (0.98%) PHP
9 2 (0.49%) C++
10 1 (0.25%) VB
10 1 (0.25%) Apex Code
Qualifications
1 78 (19.16%) Security Cleared
2 47 (11.55%) ITIL Certification
3 43 (10.57%) Degree
4 31 (7.62%) DV Cleared
5 28 (6.88%) SC Cleared
6 25 (6.14%) ISEB
7 13 (3.19%) Microsoft Certification
8 12 (2.95%) Cisco Certification
8 12 (2.95%) ITIL Foundation Certificate
9 9 (2.21%) CISSP
10 7 (1.72%) CCNP
10 7 (1.72%) MCITP
11 6 (1.47%) CCNA
11 6 (1.47%) MCP
12 5 (1.23%) CISA
12 5 (1.23%) CISM
12 5 (1.23%) PRINCE2 Practitioner
13 4 (0.98%) VMware Certified Professional (VCP)
13 4 (0.98%) MCSA
14 3 (0.74%) MCDST
Quality Assurance & Compliance
1 50 (12.29%) SLA
2 11 (2.70%) ISO/IEC 27001
3 8 (1.97%) QA
4 7 (1.72%) PCI DSS
5 6 (1.47%) COBIT
6 2 (0.49%) DO-178B
6 2 (0.49%) ISO 9001
System Software
1 75 (18.43%) Active Directory
2 24 (5.90%) VMware Infrastructure
3 14 (3.44%) vSphere
4 9 (2.21%) Terminal Services
5 8 (1.97%) Hyper-V
6 4 (0.98%) Snort
6 4 (0.98%) Microsoft Virtual Server
7 3 (0.74%) XenApp
7 3 (0.74%) XenDesktop
8 2 (0.49%) UAG
8 2 (0.49%) KVM
9 1 (0.25%) BitLocker
9 1 (0.25%) Microsoft App-V
Systems Management
1 23 (5.65%) SCCM
2 17 (4.18%) SCOM
3 7 (1.72%) SCVMM
3 7 (1.72%) Cisco LMS
3 7 (1.72%) Opsview
4 4 (0.98%) Tivoli
4 4 (0.98%) HP SIM
5 2 (0.49%) WSUS
6 1 (0.25%) Windows Intune
6 1 (0.25%) SCSM
6 1 (0.25%) Cisco Prime
6 1 (0.25%) Nagios
Vendors
1 103 (25.31%) Microsoft
2 44 (10.81%) Cisco
3 38 (9.34%) VMware
4 17 (4.18%) HP
5 14 (3.44%) Oracle
6 12 (2.95%) Citrix
7 11 (2.70%) SAP
8 10 (2.46%) Dell
9 9 (2.21%) IBM
10 7 (1.72%) BMC
10 7 (1.72%) Red Hat
10 7 (1.72%) Symantec
10 7 (1.72%) Remedy
11 6 (1.47%) ESRI
11 6 (1.47%) ArcSight
12 5 (1.23%) ServiceNow
12 5 (1.23%) Apple
12 5 (1.23%) Business Objects
13 4 (0.98%) CA
13 4 (0.98%) NetApp
Chippenham, Wiltshire
Herman Miller
Posted: 1 hour ago
Swindon, Wiltshire
Sanderson
Salary: £50000 - £60000 per annum
Posted: 12 hours ago
Swindon
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Salary: £40721 - £52032 per annum
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Trowbridge, Wiltshire
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Salary: £38000 per annum + benefits
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Malmesbury, Wiltshire
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Salary: £40000 - £50000 per annum
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Cornwall
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Salary: £40000 - £45000 per annum + competitive
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Plymouth
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Salary: £40000 - £45000 per annum + competitive
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Salary: £40000 - £45000 per annum + competitive
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Cornwall
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Salary: £40000 - £45000 per annum + competitive
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Salary: £40000 - £45000 per annum + competitive
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Salary: £40000 - £45000 per annum + competitive
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Salary: £40000 - £75000 Per Annum £50-65K + 15% bonus + Private
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Salary: competitive
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Swindon
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Dorchester, Dorset
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Salary: From £26,293 to £30,178 per annum
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Cirencester, Gloucestershire
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Salary: £50000.00 - £70000.00 per annum + Package + Bens
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