The table below looks at the statistics for Service Management skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 79 104 124
Rank change year-on-year
+25 +20
Permanent jobs citing Service Management 206 147 94
As % of all permanent IT jobs located in the South West 3.44% 2.42% 1.86%
As % of the Processes & Methodologies category 4.05% 2.93% 2.25%
Number of salaries quoted 176 121 70
Average salary £40,000 £40,000 £33,250
Average salary % change year-on-year
- +20.30%
90% offered a salary of more than £24,000 £23,000 £24,500
10% offered a salary of more than £60,000 £62,500 £60,250
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
5086 5022 4169
As % of all permanent IT jobs located in the South West 85.05% 82.54% 82.31%
Number of salaries quoted 4250 4068 3569
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £29,000 £27,500 £27,125
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South West region.

Service Management Salary Trend in the South West

Service Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Management across the South West region over the 3 months to 28 August 2015.

Service Management Salary Histogram in the South West

Service Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South West region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +20 76 £45,000 +12.50% 11
Gloucestershire +15 46 £37,500 -1.31% 3
Bristol -40 35 £47,500 +26.66% 14
Devon +11 18 £37,500 -
Cornwall +5 12 £70,000 +27.27% 1
Dorset +12 9 £37,500 - 3
Somerset -6 6 £33,800 -24.88%
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 28 August 2015, IT jobs across the South West region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 286 (67.77%) ITIL
2 144 (34.12%) ITSM
3 109 (25.83%) Windows
4 106 (25.12%) Project Management
5 105 (24.88%) Service Delivery
6 94 (22.27%) Microsoft
7 79 (18.72%) Security Cleared
8 63 (14.93%) Agile Software Development
9 61 (14.45%) MS Excel
10 60 (14.22%) SLA
11 57 (13.51%) Finance
12 56 (13.27%) Active Directory
12 56 (13.27%) Degree
13 53 (12.56%) Problem Management
14 52 (12.32%) Time Management
14 52 (12.32%) Management Information System
14 52 (12.32%) Change Management
15 51 (12.09%) Incident Management
16 48 (11.37%) PRINCE2
17 47 (11.14%) SQL Server
17 47 (11.14%) Configuration Management
18 46 (10.90%) SQL
19 45 (10.66%) Cisco
20 44 (10.43%) Web Services
21 43 (10.19%) MS Office
21 43 (10.19%) Analytical Skills
22 39 (9.24%) Information Security
23 37 (8.77%) VMware
24 35 (8.29%) LAN
24 35 (8.29%) ITIL Certification

Service Management
Top Related IT Skills in the South West by Category

For the 6 months to 28 August 2015, IT jobs across the South West region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 26 (6.16%) IIS
2 21 (4.98%) MS Exchange
3 16 (3.79%) SharePoint
4 12 (2.84%) Tomcat
5 8 (1.90%) WebSphere
6 7 (1.66%) ArcGIS
6 7 (1.66%) Lync
7 6 (1.42%) Exchange Server 2010
8 3 (0.71%) OpenStack
8 3 (0.71%) Apache Solr
8 3 (0.71%) Apache
9 2 (0.47%) WorkSite
9 2 (0.47%) Office Communications Server
10 1 (0.24%) Exchange Server 2003
10 1 (0.24%) SharePoint 2010
Applications
1 61 (14.45%) MS Excel
2 43 (10.19%) MS Office
3 9 (2.13%) MS PowerPoint
4 6 (1.42%) MS Visio
5 4 (0.95%) Adobe Illustrator
5 4 (0.95%) Photoshop
Business Applications
1 9 (2.13%) SAP HR
1 9 (2.13%) SAP Payroll
1 9 (2.13%) SAP HCM
2 7 (1.66%) Summit
3 5 (1.18%) Aareon QL
3 5 (1.18%) Dynamics GP
4 4 (0.95%) Remedy ITSM
5 2 (0.47%) Dynamics NAV
6 1 (0.24%) Dynamics CRM
6 1 (0.24%) SAP ERP
Cloud Services
1 10 (2.37%) Office 365
2 1 (0.24%) Cloud Computing
2 1 (0.24%) Microsoft Azure
2 1 (0.24%) SaaS
Communications & Networking
1 35 (8.29%) LAN
2 32 (7.58%) WAN
3 22 (5.21%) Firewall
4 17 (4.03%) Wireshark
5 16 (3.79%) BGP
5 16 (3.79%) EIGRP
6 15 (3.55%) TCP/IP
6 15 (3.55%) VPN
7 13 (3.08%) SAN
7 13 (3.08%) Cisco IOS
7 13 (3.08%) Cisco Nexus
8 12 (2.84%) Internet
9 9 (2.13%) DNS
10 8 (1.90%) MPLS
11 7 (1.66%) Wi-Fi
11 7 (1.66%) DHCP
11 7 (1.66%) FTP
12 6 (1.42%) Intranet
12 6 (1.42%) VLAN
13 5 (1.18%) VoIP
Database & Business Intelligence
1 47 (11.14%) SQL Server
2 13 (3.08%) SQL Server Integration Services
3 7 (1.66%) Data Mining
4 6 (1.42%) BusinessObjects
4 6 (1.42%) SQL Server Reporting Services
5 5 (1.18%) SQL Server Analysis Services
6 2 (0.47%) MySQL
6 2 (0.47%) Oracle Database
7 1 (0.24%) SQL Server 2012
7 1 (0.24%) Amazon RDS
7 1 (0.24%) SQL Server 2005
Development Applications
1 15 (3.55%) Rational DOORS
2 13 (3.08%) Selenium
2 13 (3.08%) VSS/SourceSafe
3 12 (2.84%) Eclipse
3 12 (2.84%) Maven
4 8 (1.90%) JUnit
5 6 (1.42%) Git (software)
6 2 (0.47%) Oracle APEX
7 1 (0.24%) AdminStudio
7 1 (0.24%) Mockito
General
1 57 (13.51%) Finance
2 24 (5.69%) Law
3 22 (5.21%) Military
4 19 (4.50%) Manufacturing
5 18 (4.27%) Retail
5 18 (4.27%) Telecoms
6 12 (2.84%) Marketing
7 10 (2.37%) Banking
7 10 (2.37%) Legal
8 7 (1.66%) Electronics
9 6 (1.42%) Advertising
10 3 (0.71%) Back Office
11 2 (0.47%) Front Office
11 2 (0.47%) Aerospace
12 1 (0.24%) Publishing
12 1 (0.24%) Mandarin Language
12 1 (0.24%) French Language
12 1 (0.24%) German Language
12 1 (0.24%) Italian Language
12 1 (0.24%) Spanish Language
Job Titles
1 81 (19.19%) Analyst
2 72 (17.06%) Service Manager
3 48 (11.37%) Consultant
4 37 (8.77%) Delivery Manager
5 35 (8.29%) Service Analyst
6 29 (6.87%) Technical Consultant
7 28 (6.64%) Services Delivery Manager
8 21 (4.98%) Service Desk Analyst
9 19 (4.50%) Developer
9 19 (4.50%) IT Services Manager
10 18 (4.27%) Senior Analyst
11 17 (4.03%) ITSM Consultant
12 15 (3.55%) Systems Engineer
12 15 (3.55%) Support Analyst
13 14 (3.32%) Head of Service Management
13 14 (3.32%) Service Desk Manager
14 13 (3.08%) Network Engineer
14 13 (3.08%) Architect
15 12 (2.84%) Transition Manager
16 11 (2.61%) Head of IT
Libraries, Frameworks & Software Standards
1 44 (10.43%) Web Services
2 28 (6.64%) .NET
3 19 (4.50%) ASP.NET
4 13 (3.08%) Hibernate
4 13 (3.08%) Spring
5 12 (2.84%) jQuery
5 12 (2.84%) CSS
5 12 (2.84%) HTML
6 11 (2.61%) RESTful
7 10 (2.37%) .NET Framework
8 9 (2.13%) Middleware
9 8 (1.90%) Apache Wicket
9 8 (1.90%) Ember.js
9 8 (1.90%) AngularJS
10 7 (1.66%) Twitter Bootstrap
11 5 (1.18%) HTML5
12 3 (0.71%) Lucene
12 3 (0.71%) CGI
13 2 (0.47%) Application Packaging
14 1 (0.24%) XML
Miscellaneous
1 52 (12.32%) Management Information System
2 43 (10.19%) Analytical Skills
3 33 (7.82%) Data Centre
4 19 (4.50%) CMDB
4 19 (4.50%) Computer Science
5 18 (4.27%) Life Science
6 17 (4.03%) Performance Metrics
7 15 (3.55%) Photography
7 15 (3.55%) GIS
8 12 (2.84%) Graphic Design
9 10 (2.37%) User Experience
9 10 (2.37%) Visualisation
10 8 (1.90%) 3D Graphics
10 8 (1.90%) Mainframe
11 5 (1.18%) Mobile App
11 5 (1.18%) Data Integration
11 5 (1.18%) Data Structures
12 4 (0.95%) BYOD
12 4 (0.95%) Internet of Things
12 4 (0.95%) Data Protection Act
Operating Systems
1 109 (25.83%) Windows
2 26 (6.16%) Linux
3 20 (4.74%) UNIX
4 16 (3.79%) Windows 7
5 11 (2.61%) Windows XP
6 9 (2.13%) Windows Server 2003
7 6 (1.42%) Windows Server 2008
8 5 (1.18%) Windows Server 2012
9 4 (0.95%) Red Hat Enterprise Linux
10 3 (0.71%) Android
10 3 (0.71%) Windows 2000
11 2 (0.47%) Windows 8
12 1 (0.24%) Apple iOS
12 1 (0.24%) Windows Mobile
12 1 (0.24%) CentOS
Processes & Methodologies
1 286 (67.77%) ITIL
2 144 (34.12%) ITSM
3 106 (25.12%) Project Management
4 105 (24.88%) Service Delivery
5 63 (14.93%) Agile Software Development
6 53 (12.56%) Problem Management
7 52 (12.32%) Change Management
7 52 (12.32%) Time Management
8 51 (12.09%) Incident Management
9 48 (11.37%) PRINCE2
10 47 (11.14%) Configuration Management
11 39 (9.24%) Information Security
12 33 (7.82%) Scrum
13 31 (7.35%) Validation
14 28 (6.64%) DevOps
15 25 (5.92%) ITIL V3
15 25 (5.92%) Continuous Improvement
16 24 (5.69%) Business Continuity
17 21 (4.98%) Process Management
17 21 (4.98%) ITIL V2
Programming Languages
1 46 (10.90%) SQL
2 30 (7.11%) C
3 22 (5.21%) PowerShell
4 19 (4.50%) C#
5 16 (3.79%) Java
6 13 (3.08%) VBA
7 10 (2.37%) VBScript
8 4 (0.95%) JavaScript
9 2 (0.47%) Apex Code
10 1 (0.24%) VB
10 1 (0.24%) PHP
Qualifications
1 79 (18.72%) Security Cleared
2 56 (13.27%) Degree
3 35 (8.29%) ITIL Certification
4 28 (6.64%) DV Cleared
5 22 (5.21%) SC Cleared
6 18 (4.27%) ISEB
6 18 (4.27%) Cisco Certification
7 13 (3.08%) CCNP
7 13 (3.08%) ITIL Foundation Certificate
8 11 (2.61%) Microsoft Certification
9 8 (1.90%) CISSP
10 7 (1.66%) MCITP
11 6 (1.42%) CCNA
12 5 (1.18%) MCP
12 5 (1.18%) CISA
12 5 (1.18%) CISM
12 5 (1.18%) PRINCE2 Practitioner
13 4 (0.95%) MCDST
13 4 (0.95%) PRINCE2 Certification
14 3 (0.71%) MCSA
Quality Assurance & Compliance
1 60 (14.22%) SLA
2 12 (2.84%) ISO/IEC 27001
3 8 (1.90%) QA
4 7 (1.66%) PCI DSS
5 5 (1.18%) COBIT
6 3 (0.71%) ISO/IEC 20000
7 2 (0.47%) ISO 9001
System Software
1 56 (13.27%) Active Directory
2 23 (5.45%) VMware Infrastructure
3 10 (2.37%) vSphere
4 8 (1.90%) Hyper-V
4 8 (1.90%) Terminal Services
5 6 (1.42%) Snort
6 4 (0.95%) Microsoft Virtual Server
7 3 (0.71%) Microsoft App-V
7 3 (0.71%) XenApp
7 3 (0.71%) XenDesktop
8 2 (0.47%) KVM
9 1 (0.24%) BitLocker
9 1 (0.24%) UAG
Systems Management
1 13 (3.08%) Cisco LMS
1 13 (3.08%) Opsview
2 10 (2.37%) SCCM
3 6 (1.42%) SCOM
4 2 (0.47%) Windows Intune
4 2 (0.47%) WSUS
5 1 (0.24%) Nagios
5 1 (0.24%) SCSM
5 1 (0.24%) Cisco Prime
Vendors
1 94 (22.27%) Microsoft
2 45 (10.66%) Cisco
3 37 (8.77%) VMware
4 20 (4.74%) Citrix
5 11 (2.61%) HP
5 11 (2.61%) Oracle
6 10 (2.37%) SAP
7 9 (2.13%) Dell
7 9 (2.13%) Symantec
8 8 (1.90%) IBM
9 7 (1.66%) ESRI
10 6 (1.42%) ArcSight
10 6 (1.42%) Red Hat
11 5 (1.18%) Aareon
12 4 (0.95%) Apple
12 4 (0.95%) CheckPoint
12 4 (0.95%) BMC
12 4 (0.95%) NetApp
12 4 (0.95%) Rackspace
12 4 (0.95%) Remedy
Gloucestershire
Informatiq Consulting
Salary: £33000 - £45000 per annum + Benefits
Posted: Yesterday
Bristol, Avon
Reed Technology
Salary: £42840 - £64281 per annum + benefits included
Posted: Yesterday
Salisbury, Wiltshire
Sopra Steria Limited
Posted: 2 days ago
Bournemouth
Computer Futures
Salary: £50000 - £60000 per annum + competitive
Posted: 2 days ago
Bristol
Computer Futures
Salary: £25000 - £40000 per annum + competitive
Posted: 2 days ago
Bristol
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 2 days ago
Bristol
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 2 days ago
Bristol, Avon
Professionals in Law
Salary: Competitive
Posted: 3 days ago
Gloucestershire
Progressive Recruitment
Salary: competitive
Posted: 3 days ago
Wiltshire
Skye Group
Salary: From £20,000 to £25,000 per annum with company benefits
Posted: 4 days ago
Wiltshire
Skye Group
Salary: From £25,000 to £30,000 per annum with company benefits
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £40000 per annum + Excellent Benefits + Bonus
Posted: 5 days ago
Bristol
Computer Futures
Salary: £20000 - £30000 per annum + competitive
Posted: 5 days ago
Bournemouth
Computer Futures
Salary: £50000 - £60000 per annum + competitive
Posted: 5 days ago
Bristol
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 5 days ago
Bristol
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 5 days ago
Bournemouth
Computer Futures
Salary: £50000 - £60000 per annum + competitive
Posted: 5 days ago
Bristol, Avon
University of the West of England
Salary: From £42,067 to £47,328 per annum
Posted: 9 days ago
Bristol, Avon
University of the West of England
Salary: From £37,394 to £40,847 per annum
Posted: 9 days ago
Bristol
University West of England
Salary: £37,394 - £40,847
Posted: 9 days ago