The table below looks at the statistics for Service Management skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 23 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Service Management
England / South West
Rank 88 113 112
Rank change year-on-year
+25 -1
Permanent jobs citing Service Management 177 153 149
As % of all permanent IT jobs located in the South West 3.48% 2.64% 2.50%
As % of the Processes & Methodologies category 3.89% 2.96% 2.85%
Number of salaries quoted 134 113 112
Median salary £40,000 £34,712 £34,000
Median salary % change year-on-year
+15.23% +2.09%
90% offered a salary of more than £23,000 £24,000 £22,500
10% offered a salary of more than £65,000 £57,500 £55,500
UK excluding London median salary £44,000 £43,596 £45,000
% change year-on-year
+0.92% -3.12%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4549 5177 5223
As % of all permanent IT jobs located in the South West 89.51% 89.34% 87.80%
Number of salaries quoted 3713 4272 4391
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £29,000 £28,000
10% offered a salary of more than £62,500 £59,550 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South West region.

Service Management Salary Trend in the South West

Service Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Management across the South West region over the 3 months to 23 February 2017.

Service Management Salary Histogram in the South West

Service Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South West region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +32 53 £44,000 - 5
Gloucestershire +19 46 £38,250 -10.00% 2
Wiltshire -8 31 £25,000 -33.33% 2
Cornwall +12 25 £32,250 +11.20% 2
Somerset +3 16 £42,000 +20.99% 2
Dorset +33 5 £47,500 -
Devon -13 1 £24,500 -2.00%
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 23 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Service Management.

1 240 (71.64%) ITIL
2 131 (39.10%) Security Cleared
3 111 (33.13%) ITSM
4 106 (31.64%) Microsoft
5 99 (29.55%) DV Cleared
6 83 (24.78%) Agile Software Development
7 82 (24.48%) Service Delivery
8 80 (23.88%) Active Directory
9 76 (22.69%) Windows
10 73 (21.79%) Management Information System
11 68 (20.30%) SLA
12 63 (18.81%) MS Office
12 63 (18.81%) VMware
13 59 (17.61%) Problem Management
14 57 (17.01%) Infrastructure Management
15 52 (15.52%) MS Excel
16 51 (15.22%) C
17 47 (14.03%) WAN
18 46 (13.73%) LAN
18 46 (13.73%) ITIL V3
18 46 (13.73%) SC Cleared
19 43 (12.84%) Degree
20 42 (12.54%) VMware Infrastructure
20 42 (12.54%) HP
21 40 (11.94%) Finance
22 39 (11.64%) Data Protection
23 38 (11.34%) Customer Requirements
24 37 (11.04%) ITIL Certification
24 37 (11.04%) Linux
25 36 (10.75%) Citrix

Service Management
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (8.36%) MS Exchange
2 15 (4.48%) Confluence
3 14 (4.18%) SharePoint
4 12 (3.58%) Tomcat
5 11 (3.28%) Exchange Server 2010
6 7 (2.09%) Apache
6 7 (2.09%) IIS
6 7 (2.09%) Jetty
7 6 (1.79%) Skype for Business
8 5 (1.49%) BizTalk Server
8 5 (1.49%) JBoss
9 4 (1.19%) OpenStack
9 4 (1.19%) SharePoint 2010
10 2 (0.60%) Exchange Server 2013
10 2 (0.60%) IBM Domino
10 2 (0.60%) IBM Notes
10 2 (0.60%) SharePoint 2013
11 1 (0.30%) Apache Qpid
11 1 (0.30%) Blackberry Enterprise Server
11 1 (0.30%) CMS
Applications
1 63 (18.81%) MS Office
2 52 (15.52%) MS Excel
3 15 (4.48%) MS PowerPoint
4 4 (1.19%) AutoCAD
4 4 (1.19%) MS Visio
4 4 (1.19%) SOLIDWORKS
5 2 (0.60%) MS Project
Business Applications
1 5 (1.49%) Remedy ITSM
2 4 (1.19%) Maximo
3 3 (0.90%) Dynamics AX
4 1 (0.30%) Dynamics GP
Cloud Services
1 16 (4.78%) IaaS
2 14 (4.18%) PaaS
3 12 (3.58%) Amazon AWS
3 12 (3.58%) Microsoft Azure
4 9 (2.69%) Cloud Computing
5 8 (2.39%) Office 365
6 5 (1.49%) Amazon EC2
7 3 (0.90%) Azure Active Directory
8 2 (0.60%) SaaS
Communications & Networking
1 47 (14.03%) WAN
2 46 (13.73%) LAN
3 31 (9.25%) Internet
4 27 (8.06%) Firewall
5 24 (7.16%) DNS
6 23 (6.87%) DHCP
7 22 (6.57%) TCP/IP
8 21 (6.27%) Network Security
8 21 (6.27%) Wi-Fi
9 18 (5.37%) Intrusion Detection
10 14 (4.18%) VLAN
11 13 (3.88%) WLAN
12 12 (3.58%) SAN
12 12 (3.58%) VPN
13 9 (2.69%) Junos
14 8 (2.39%) Remote Desktop
14 8 (2.39%) Wireless
15 7 (2.09%) VoIP
16 6 (1.79%) Kerberos
16 6 (1.79%) Unified Communications
Database & Business Intelligence
1 19 (5.67%) SQL Server
2 7 (2.09%) MySQL
3 6 (1.79%) Big Data
4 5 (1.49%) DB2
4 5 (1.49%) Hadoop
5 3 (0.90%) Relational Database
5 3 (0.90%) SQL Server Reporting Services
6 2 (0.60%) BusinessObjects
7 1 (0.30%) Crystal Reports
7 1 (0.30%) Oracle Reports
7 1 (0.30%) SQL Server 2000
7 1 (0.30%) SQL Server 2012
7 1 (0.30%) SQL Server 2014
Development Applications
1 15 (4.48%) JIRA
2 7 (2.09%) Eclipse
2 7 (2.09%) JMeter
2 7 (2.09%) LoadRunner
2 7 (2.09%) LoadUI
2 7 (2.09%) Ranorex
2 7 (2.09%) Selenium
2 7 (2.09%) SoapUI
3 5 (1.49%) Team Foundation Server
4 4 (1.19%) Git (software)
4 4 (1.19%) Jenkins
4 4 (1.19%) Rational DOORS
4 4 (1.19%) Visual Studio
5 1 (0.30%) Mercurial
5 1 (0.30%) TeamCity
General
1 40 (11.94%) Finance
2 11 (3.28%) Publishing
3 9 (2.69%) Aerospace
4 6 (1.79%) Telecoms
5 5 (1.49%) Local Government
5 5 (1.49%) Manufacturing
5 5 (1.49%) Retail
6 3 (0.90%) Billing
7 2 (0.60%) Banking
7 2 (0.60%) Games
8 1 (0.30%) Advertising
8 1 (0.30%) Legal
Job Titles
1 55 (16.42%) Analyst
2 52 (15.52%) Architect
3 34 (10.15%) Support Analyst
4 33 (9.85%) Solutions Architect
5 31 (9.25%) Infrastructure Engineer
6 25 (7.46%) 2nd Line Support
7 22 (6.57%) Test Engineer
8 21 (6.27%) Consultant
9 20 (5.97%) Service Analyst
9 20 (5.97%) Service Manager
10 19 (5.67%) Service Desk Analyst
11 17 (5.07%) Support Engineer
12 14 (4.18%) 2nd Line Support Analyst
12 14 (4.18%) IT Architect
12 14 (4.18%) Service Desk Support
13 13 (3.88%) IT Security Architect
13 13 (3.88%) Security Architect
13 13 (3.88%) Service Desk Support Analyst
14 11 (3.28%) Delivery Manager
14 11 (3.28%) Technical Manager
Libraries, Frameworks & Software Standards
1 22 (6.57%) .NET
2 12 (3.58%) HTML
2 12 (3.58%) XML
3 10 (2.99%) Web Services
4 7 (2.09%) CSS
4 7 (2.09%) SOAP
5 6 (1.79%) .NET Framework
5 6 (1.79%) ASP.NET
5 6 (1.79%) ASP.NET MVC
5 6 (1.79%) ASP.NET Web Forms
5 6 (1.79%) Entity Framework
5 6 (1.79%) RESTful
5 6 (1.79%) WCF
5 6 (1.79%) WinForms
5 6 (1.79%) WPF
5 6 (1.79%) XSLT
6 4 (1.19%) REST
6 4 (1.19%) SAML
7 2 (0.60%) CGI
7 2 (0.60%) Middleware
Miscellaneous
1 73 (21.79%) Management Information System
2 27 (8.06%) NHS
3 23 (6.87%) Data Centre
4 19 (5.67%) Analytical Skills
5 16 (4.78%) Video Conferencing
6 15 (4.48%) Computer Science
7 12 (3.58%) Security Operations Centre
8 9 (2.69%) CMDB
8 9 (2.69%) Data Protection Act
9 8 (2.39%) Driving Licence
10 7 (2.09%) BYOD
10 7 (2.09%) CESG
10 7 (2.09%) Enterprise Software
11 6 (1.79%) Fat Client
11 6 (1.79%) N-Tier
11 6 (1.79%) Thin Client
12 5 (1.49%) Cyberthreat
12 5 (1.49%) Internet of Things
13 3 (0.90%) Clustering
13 3 (0.90%) Virtual Team
Operating Systems
1 76 (22.69%) Windows
2 37 (11.04%) Linux
3 36 (10.75%) Windows Server
4 14 (4.18%) Unix
4 14 (4.18%) Windows Server 2008
5 11 (3.28%) CentOS
6 9 (2.69%) OpenVMS
6 9 (2.69%) Solaris
7 8 (2.39%) Windows Server 2012
7 8 (2.39%) Windows XP
8 6 (1.79%) Windows 7
8 6 (1.79%) Windows Server 2003
9 5 (1.49%) Red Hat Enterprise Linux
10 4 (1.19%) Windows 2000
11 3 (0.90%) Windows Vista
12 2 (0.60%) Mac OS X
12 2 (0.60%) SUSE
12 2 (0.60%) Windows 10
12 2 (0.60%) Windows 2000 Server
13 1 (0.30%) Windows Phone
Processes & Methodologies
1 240 (71.64%) ITIL
2 111 (33.13%) ITSM
3 83 (24.78%) Agile Software Development
4 82 (24.48%) Service Delivery
5 59 (17.61%) Problem Management
6 57 (17.01%) Infrastructure Management
7 46 (13.73%) ITIL V3
8 39 (11.64%) Data Protection
9 38 (11.34%) Customer Requirements
10 36 (10.75%) Project Management
11 35 (10.45%) Incident Management
11 35 (10.45%) Information Security
11 35 (10.45%) Software Engineering
12 32 (9.55%) Security Management
13 31 (9.25%) PRINCE2
14 30 (8.96%) Change Management
14 30 (8.96%) Waterfall
15 29 (8.66%) DevOps
15 29 (8.66%) V-Model
16 27 (8.06%) Release Management
Programming Languages
1 51 (15.22%) C
2 31 (9.25%) PowerShell
3 29 (8.66%) PHP
4 28 (8.36%) Python
5 26 (7.76%) Java
6 23 (6.87%) SQL
7 22 (6.57%) JavaScript
8 20 (5.97%) Bash Shell
8 20 (5.97%) C#
9 6 (1.79%) T-SQL
9 6 (1.79%) XPath
9 6 (1.79%) XQuery
10 5 (1.49%) Perl
11 1 (0.30%) C++
11 1 (0.30%) Korn
11 1 (0.30%) Objective-C
Qualifications
1 131 (39.10%) Security Cleared
2 99 (29.55%) DV Cleared
3 46 (13.73%) SC Cleared
4 43 (12.84%) Degree
5 37 (11.04%) ITIL Certification
6 22 (6.57%) Microsoft Certification
7 20 (5.97%) CCNA
7 20 (5.97%) Cisco Certification
8 16 (4.78%) ITIL Foundation Certificate
9 14 (4.18%) MCSE
10 9 (2.69%) JNCIA
11 8 (2.39%) GIAC
12 7 (2.09%) CESG Certified Professional
12 7 (2.09%) ISTQB
13 6 (1.79%) DBS Check
13 6 (1.79%) ISEB
13 6 (1.79%) MCITP
13 6 (1.79%) PMI Certification
14 5 (1.49%) GSEC
14 5 (1.49%) PMP
Quality Assurance & Compliance
1 68 (20.30%) SLA
2 33 (9.85%) ISO/IEC 27001
3 19 (5.67%) RMADS
4 13 (3.88%) COBIT
5 7 (2.09%) HMG Infosec
5 7 (2.09%) JSP 440
6 5 (1.49%) ISO 9001
7 2 (0.60%) ISO22301
8 1 (0.30%) Data Quality
8 1 (0.30%) PCI DSS
8 1 (0.30%) QA
System Software
1 80 (23.88%) Active Directory
2 42 (12.54%) VMware Infrastructure
3 18 (5.37%) Virtual Desktop
4 11 (3.28%) Hyper-V
5 9 (2.69%) Snort
5 9 (2.69%) Virtual Machines
6 8 (2.39%) XenApp
7 3 (0.90%) Terminal Server
7 3 (0.90%) VMware ESX
7 3 (0.90%) vSphere
8 2 (0.60%) UAG
8 2 (0.60%) VMware Workstation
9 1 (0.30%) Docker
9 1 (0.30%) VMware ESXi
9 1 (0.30%) XenDesktop
Systems Management
1 29 (8.66%) SCCM
2 9 (2.69%) Nagios
2 9 (2.69%) NetBackup
3 7 (2.09%) AirWatch
4 6 (1.79%) SCOM
5 5 (1.49%) Host Intrusion Detection System
5 5 (1.49%) Network Intrusion Detection System
5 5 (1.49%) Norton AntiVirus
5 5 (1.49%) SCVMM
6 4 (1.19%) ServiceCenter
7 3 (0.90%) Computer Incident Response Team
7 3 (0.90%) Nmap
7 3 (0.90%) Opscode Chef
7 3 (0.90%) Puppet
7 3 (0.90%) Symantec Enterprise Vault
8 2 (0.60%) Backup Exec
8 2 (0.60%) Systems Management Server (SMS)
9 1 (0.30%) HP Data Protector
9 1 (0.30%) HP SIM
9 1 (0.30%) Netcool
Vendors
1 106 (31.64%) Microsoft
2 63 (18.81%) VMware
3 42 (12.54%) HP
4 36 (10.75%) Cisco
4 36 (10.75%) Citrix
5 25 (7.46%) Atlassian
6 16 (4.78%) Juniper
6 16 (4.78%) NetApp
7 12 (3.58%) Red Hat
7 12 (3.58%) Symantec
8 11 (3.28%) Oracle
9 10 (2.99%) BMC
10 9 (2.69%) Veeam
11 8 (2.39%) CheckPoint
11 8 (2.39%) Remedy
12 7 (2.09%) 3PAR
12 7 (2.09%) EMC
12 7 (2.09%) IBM
13 6 (1.79%) ServiceNow
13 6 (1.79%) Veritas
Bristol, Somerset
Modis
Posted: 14 hours ago
Newquay, Cornwall
King's Service Centre
Salary: Depending on experience
Posted: 14 hours ago
Swindon, Wiltshire
Sanderson
Salary: £40000 - £45000 per annum
Posted: 2 days ago
Bath, Avon
Optima Connections
Salary: From £15,000 to £20,000 per annum + Benefits
Posted: 3 days ago
Gloucester, Gloucestershire
FT Select
Salary: £19,000 per annum + 25% shift allowance + company benefits
Posted: 3 days ago
Gloucester, Gloucestershire
Sopra Steria Limited
Posted: Yesterday
Bristol, Avon
Executive Recruitment Services (ERS)
Posted: 3 days ago
Chippenham
Progressive Recruitment
Salary: competitive
Posted: 10 days ago
Bristol, Avon
Harris Global
Salary: From £35,000 to £50,000 per annum + excellent benefits package!
Posted: 6 days ago
St Ives, Cambridgeshire
Recruitment Revolution Limited
Salary: £40,000 - £50,000 + Benefits Package
Posted: 17 days ago
Bath
Lawrence Harvey
Salary: £50000.00 - £60000.00 per annum
Posted: 8 days ago
Bristol, Avon
Hargreaves Lansdown
Salary: Competitive
Posted: 27 days ago
Bristol
CPS Group Limited
Salary: £60000 - £70000 per annum + Incredible bens
Posted: 23 days ago