The table below looks at the statistics for Service Management skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 77 98 125
Rank change year-on-year
+21 +27
Permanent jobs citing Service Management 204 166 103
As % of all permanent IT jobs located in the South West 3.49% 2.69% 1.98%
As % of the Processes & Methodologies category 4.15% 3.25% 2.43%
Number of salaries quoted 174 141 80
Average salary £45,000 £41,000 £35,000
Average salary % change year-on-year
+9.75% +17.14%
90% offered a salary of more than £24,000 £22,000 £24,500
10% offered a salary of more than £62,500 £60,000 £65,250
UK excluding London average salary £45,000 £43,401 £42,500
% change year-on-year
+3.68% +2.11%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4920 5101 4236
As % of all permanent IT jobs located in the South West 84.10% 82.75% 81.27%
Number of salaries quoted 4154 4167 3641
Average salary £40,000 £41,000 £37,500
Average salary % change year-on-year
-2.43% +9.33%
90% offered a salary of more than £28,000 £28,000 £26,500
10% offered a salary of more than £60,000 £53,800 £60,000
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Service Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South West region.

Service Management Salary Trend in the South West

Service Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Management across the South West region over the 3 months to 3 August 2015.

Service Management Salary Histogram in the South West

Service Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South West region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +4 80 £45,000 +38.46% 7
Bristol -33 39 £52,500 +28.04% 3
Gloucestershire +10 30 £28,500 -41.23% 4
Devon +17 25 £37,500 +70.45% 5
Somerset +10 10 £33,800 -24.88% 1
Cornwall -6 9 £70,000 +27.27% 6
Dorset +13 7 £47,250 +18.12% 1
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 3 August 2015, IT jobs across the South West region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 296 (68.84%) ITIL
2 137 (31.86%) ITSM
3 116 (26.98%) Windows
4 110 (25.58%) Project Management
5 103 (23.95%) Service Delivery
6 96 (22.33%) Microsoft
7 78 (18.14%) Security Cleared
8 68 (15.81%) Agile Software Development
9 63 (14.65%) Active Directory
10 62 (14.42%) Time Management
11 59 (13.72%) Management Information System
11 59 (13.72%) MS Excel
12 57 (13.26%) SQL
12 57 (13.26%) Finance
13 56 (13.02%) SQL Server
13 56 (13.02%) Degree
14 54 (12.56%) Problem Management
15 52 (12.09%) SLA
16 50 (11.63%) Web Services
17 49 (11.40%) Change Management
18 47 (10.93%) Incident Management
19 46 (10.70%) PRINCE2
20 45 (10.47%) Configuration Management
21 43 (10.00%) Cisco
21 43 (10.00%) Information Security
22 42 (9.77%) ITIL Certification
23 40 (9.30%) VMware
24 37 (8.60%) Scrum
24 37 (8.60%) C
25 36 (8.37%) Validation

Service Management
Top Related IT Skills in the South West by Category

For the 6 months to 3 August 2015, IT jobs across the South West region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 34 (7.91%) IIS
2 18 (4.19%) MS Exchange
3 12 (2.79%) Tomcat
3 12 (2.79%) SharePoint
4 8 (1.86%) WebSphere
4 8 (1.86%) Lync
5 7 (1.63%) ArcGIS
6 4 (0.93%) Exchange Server 2010
6 4 (0.93%) OpenStack
7 3 (0.70%) Office Communications Server
7 3 (0.70%) Apache Solr
7 3 (0.70%) Apache
8 2 (0.47%) WorkSite
9 1 (0.23%) BizTalk Server
9 1 (0.23%) SharePoint 2010
Applications
1 59 (13.72%) MS Excel
2 34 (7.91%) MS Office
3 5 (1.16%) MS PowerPoint
4 4 (0.93%) Adobe Illustrator
4 4 (0.93%) Photoshop
5 2 (0.47%) MS Visio
5 2 (0.47%) SPSS
Business Applications
1 9 (2.09%) SAP HR
1 9 (2.09%) SAP Payroll
1 9 (2.09%) SAP HCM
2 7 (1.63%) Summit
3 5 (1.16%) Remedy ITSM
4 4 (0.93%) Aareon QL
4 4 (0.93%) Dynamics GP
5 1 (0.23%) SAP ERP
5 1 (0.23%) Dynamics CRM
Cloud Services
1 7 (1.63%) Office 365
2 1 (0.23%) Cloud Computing
2 1 (0.23%) Microsoft Azure
2 1 (0.23%) SaaS
Communications & Networking
1 31 (7.21%) LAN
2 28 (6.51%) WAN
3 23 (5.35%) Firewall
4 15 (3.49%) VPN
4 15 (3.49%) Internet
5 14 (3.26%) Wireshark
5 14 (3.26%) TCP/IP
6 13 (3.02%) BGP
6 13 (3.02%) EIGRP
7 12 (2.79%) SAN
8 11 (2.56%) DNS
9 10 (2.33%) MPLS
9 10 (2.33%) Cisco IOS
9 10 (2.33%) VLAN
9 10 (2.33%) Cisco Nexus
10 8 (1.86%) Intranet
11 6 (1.40%) Wi-Fi
11 6 (1.40%) Cisco ASA
12 5 (1.16%) VoIP
12 5 (1.16%) FTP
Database & Business Intelligence
1 56 (13.02%) SQL Server
2 15 (3.49%) SQL Server Integration Services
3 9 (2.09%) SQL Server Reporting Services
4 7 (1.63%) BusinessObjects
5 5 (1.16%) Data Mining
6 4 (0.93%) SQL Server Analysis Services
6 4 (0.93%) Oracle Database
7 3 (0.70%) SQL Server 2012
8 2 (0.47%) SQL Server 2008
8 2 (0.47%) MySQL
9 1 (0.23%) SQL Server 2005
9 1 (0.23%) Amazon RDS
Development Applications
1 16 (3.72%) Rational DOORS
2 13 (3.02%) Selenium
3 12 (2.79%) Maven
3 12 (2.79%) VSS/SourceSafe
3 12 (2.79%) Eclipse
4 8 (1.86%) JUnit
5 6 (1.40%) Git (software)
6 4 (0.93%) Visual Studio
7 2 (0.47%) Subversion
7 2 (0.47%) Oracle APEX
7 2 (0.47%) Talend Open Studio
8 1 (0.23%) Mockito
General
1 57 (13.26%) Finance
2 26 (6.05%) Military
3 24 (5.58%) Telecoms
3 24 (5.58%) Law
4 19 (4.42%) Manufacturing
5 18 (4.19%) Retail
6 11 (2.56%) Marketing
7 10 (2.33%) Legal
8 8 (1.86%) Banking
9 6 (1.40%) Advertising
9 6 (1.40%) Electronics
10 5 (1.16%) Back Office
11 4 (0.93%) Aerospace
12 1 (0.23%) Automotive
12 1 (0.23%) Publishing
12 1 (0.23%) Mandarin Language
12 1 (0.23%) French Language
12 1 (0.23%) German Language
12 1 (0.23%) Italian Language
12 1 (0.23%) Spanish Language
Job Titles
1 79 (18.37%) Service Manager
2 73 (16.98%) Analyst
3 60 (13.95%) Consultant
4 49 (11.40%) Delivery Manager
5 39 (9.07%) Services Delivery Manager
6 38 (8.84%) Technical Consultant
7 22 (5.12%) Service Analyst
8 21 (4.88%) ITSM Consultant
9 18 (4.19%) Developer
10 17 (3.95%) IT Services Manager
11 16 (3.72%) Support Analyst
11 16 (3.72%) Systems Engineer
12 15 (3.49%) Service Desk Analyst
13 14 (3.26%) Senior Analyst
13 14 (3.26%) Architect
14 13 (3.02%) Transition Manager
14 13 (3.02%) Service Desk Manager
15 12 (2.79%) Technical Manager
16 11 (2.56%) Technical Support
16 11 (2.56%) Business Consultant
Libraries, Frameworks & Software Standards
1 50 (11.63%) Web Services
2 34 (7.91%) .NET
3 26 (6.05%) ASP.NET
4 15 (3.49%) .NET Framework
5 13 (3.02%) Hibernate
5 13 (3.02%) Spring
6 12 (2.79%) HTML
6 12 (2.79%) CSS
6 12 (2.79%) jQuery
7 11 (2.56%) RESTful
8 8 (1.86%) Ember.js
8 8 (1.86%) AngularJS
8 8 (1.86%) Apache Wicket
8 8 (1.86%) Middleware
9 7 (1.63%) Twitter Bootstrap
10 5 (1.16%) HTML5
11 3 (0.70%) Application Packaging
11 3 (0.70%) CGI
11 3 (0.70%) Lucene
11 3 (0.70%) XML
Miscellaneous
1 59 (13.72%) Management Information System
2 36 (8.37%) Analytical Skills
3 34 (7.91%) Data Centre
4 18 (4.19%) Computer Science
4 18 (4.19%) Life Science
5 16 (3.72%) CMDB
5 16 (3.72%) Performance Metrics
6 15 (3.49%) Photography
7 14 (3.26%) GIS
8 12 (2.79%) Visualisation
8 12 (2.79%) Graphic Design
8 12 (2.79%) User Experience
9 8 (1.86%) Mainframe
9 8 (1.86%) 3D Graphics
10 6 (1.40%) Statistics
10 6 (1.40%) Data Structures
11 5 (1.16%) Mobile App
12 4 (0.93%) Internet of Things
12 4 (0.93%) Data Integration
12 4 (0.93%) BYOD
Operating Systems
1 116 (26.98%) Windows
2 30 (6.98%) Linux
3 25 (5.81%) UNIX
4 11 (2.56%) Windows 7
5 8 (1.86%) Windows Server 2008
5 8 (1.86%) Windows XP
5 8 (1.86%) Windows Server 2003
6 7 (1.63%) Windows Server 2012
7 5 (1.16%) Red Hat Enterprise Linux
8 3 (0.70%) Windows 2000
8 3 (0.70%) Android
9 2 (0.47%) Windows 8
10 1 (0.23%) Apple iOS
10 1 (0.23%) CentOS
10 1 (0.23%) Windows Mobile
Processes & Methodologies
1 296 (68.84%) ITIL
2 137 (31.86%) ITSM
3 110 (25.58%) Project Management
4 103 (23.95%) Service Delivery
5 68 (15.81%) Agile Software Development
6 62 (14.42%) Time Management
7 54 (12.56%) Problem Management
8 49 (11.40%) Change Management
9 47 (10.93%) Incident Management
10 46 (10.70%) PRINCE2
11 45 (10.47%) Configuration Management
12 43 (10.00%) Information Security
13 37 (8.60%) Scrum
14 36 (8.37%) Validation
15 27 (6.28%) ITIL V2
16 26 (6.05%) DevOps
17 24 (5.58%) Continuous Improvement
18 23 (5.35%) TOGAF
19 22 (5.12%) ITIL V3
19 22 (5.12%) Line Management
Programming Languages
1 57 (13.26%) SQL
2 37 (8.60%) C
3 26 (6.05%) C#
4 25 (5.81%) PowerShell
5 15 (3.49%) Java
6 14 (3.26%) VBA
7 10 (2.33%) VBScript
8 6 (1.40%) JavaScript
9 3 (0.70%) PHP
10 2 (0.47%) C++
10 2 (0.47%) Apex Code
11 1 (0.23%) VB
Qualifications
1 78 (18.14%) Security Cleared
2 56 (13.02%) Degree
3 42 (9.77%) ITIL Certification
4 33 (7.67%) DV Cleared
5 25 (5.81%) SC Cleared
6 23 (5.35%) ISEB
7 15 (3.49%) Cisco Certification
7 15 (3.49%) ITIL Foundation Certificate
8 10 (2.33%) Microsoft Certification
8 10 (2.33%) CCNP
9 8 (1.86%) CISSP
10 7 (1.63%) MCITP
11 6 (1.40%) CCNA
12 5 (1.16%) MCP
12 5 (1.16%) CISA
12 5 (1.16%) CISM
12 5 (1.16%) PRINCE2 Practitioner
13 4 (0.93%) MCSA
13 4 (0.93%) VMware Certified Professional (VCP)
14 3 (0.70%) MCDST
Quality Assurance & Compliance
1 52 (12.09%) SLA
2 13 (3.02%) ISO/IEC 27001
3 7 (1.63%) QA
3 7 (1.63%) PCI DSS
4 6 (1.40%) COBIT
5 4 (0.93%) ISO 9001
6 2 (0.47%) DO-178B
6 2 (0.47%) ISO/IEC 20000
System Software
1 63 (14.65%) Active Directory
2 26 (6.05%) VMware Infrastructure
3 14 (3.26%) vSphere
4 8 (1.86%) Hyper-V
4 8 (1.86%) Terminal Services
5 6 (1.40%) Snort
6 4 (0.93%) Microsoft Virtual Server
7 3 (0.70%) XenApp
7 3 (0.70%) XenDesktop
8 2 (0.47%) KVM
9 1 (0.23%) BitLocker
9 1 (0.23%) Microsoft App-V
Systems Management
1 12 (2.79%) SCCM
2 10 (2.33%) Cisco LMS
2 10 (2.33%) Opsview
3 8 (1.86%) SCOM
4 2 (0.47%) SCVMM
4 2 (0.47%) WSUS
5 1 (0.23%) Windows Intune
5 1 (0.23%) SCSM
5 1 (0.23%) Cisco Prime
5 1 (0.23%) Tivoli
5 1 (0.23%) Nagios
Vendors
1 96 (22.33%) Microsoft
2 43 (10.00%) Cisco
3 40 (9.30%) VMware
4 17 (3.95%) Citrix
5 12 (2.79%) Oracle
6 11 (2.56%) IBM
6 11 (2.56%) HP
7 10 (2.33%) SAP
8 8 (1.86%) Dell
9 7 (1.63%) Red Hat
9 7 (1.63%) Symantec
9 7 (1.63%) ESRI
10 6 (1.40%) ArcSight
11 5 (1.16%) Remedy
11 5 (1.16%) BMC
12 4 (0.93%) NetApp
12 4 (0.93%) CheckPoint
12 4 (0.93%) Rackspace
12 4 (0.93%) Aareon
13 3 (0.70%) Juniper
Newquay, Cornwall
HAYS INFORMATION TECHNOLOGY
Salary: £60000 - £90000 per annum + Benefits
Posted: 12 hours ago
Cornwall
Hays IT - Uk Posting account
Salary: £60000 - £90000 per annum + Benefits
Posted: Yesterday
Gloucester, Gloucestershire
Opus Recruitment Solutions Ltd
Salary: £40000 - £50000 per annum
Posted: 5 days ago
Gloucester, Gloucestershire
LA International
Salary: £65000 - £75000 per annum + Benefits
Posted: 5 days ago
Swindon, Wiltshire
Experis Ltd
Salary: £45000 - £50000 per annum
Posted: 5 days ago
Bristol
Sanderson
Salary: £45000.00 - £50000.00 per annum + Car
Posted: 7 days ago
Gloucestershire
Computer Futures
Salary: £65000 - £75000 per annum + competitive
Posted: 11 days ago
Bournemouth
Pertemps ERP
Salary: £45,000-£50,000 + Excellent benefits
Posted: 12 days ago
Bristol, Avon
CGI
Salary: £35000 - £46000 per annum + excellent benefits
Posted: 12 days ago
Swindon, Wiltshire
Nationwide
Salary: £29905 - £38212 per annum
Posted: 12 days ago
Plymouth
Land Registry
Salary: £33,000 - 41,607 per year + Excellent benefits
Posted: 12 days ago
Swindon
Capita - ITIN
Salary: £20000 - £22000 per annum + Benefits
Posted: 13 days ago
Truro
Hays IT - Uk Posting account
Salary: £60000 - £90000 per annum + Benefits
Posted: 14 days ago
Cornwall
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 16 days ago
Plymouth
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 16 days ago
Plymouth
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 20 days ago
Cornwall
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 20 days ago
Exeter, Devon
TechnoRecruit
Salary: £35,000 - £45,000 DOE.
Posted: 21 days ago
Swindon
Capita - ITIN
Salary: £50000 - £53000 per annum + car + bonus
Posted: 22 days ago
Cornwall
Computer Futures
Salary: £40000 - £45000 per annum + competitive
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