The table below looks at the statistics for Service Management skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 31 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
31 May 2016
Same period 2015 Same period 2014
Service Management
Rank 104 74 95
Rank change year-on-year
-30 +21
Permanent jobs citing Service Management 139 216 172
As % of all permanent IT jobs located in the South West 2.64% 3.77% 2.86%
As % of the Processes & Methodologies category 3.04% 4.42% 3.34%
Number of salaries quoted 89 158 152
Median salary £41,500 £40,000 £51,000
Median salary % change year-on-year
+3.75% -21.56%
90% offered a salary of more than £23,000 £26,500 £22,500
10% offered a salary of more than £80,000 £62,500 £65,000
UK excluding London median salary £42,000 £45,000 £45,250
% change year-on-year
-6.66% -0.55%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4570 4887 5144
As % of all permanent IT jobs located in the South West 86.78% 85.20% 85.55%
Number of salaries quoted 3828 4084 4263
Median salary £42,500 £40,000 £41,500
Median salary % change year-on-year
+6.25% -3.61%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South West region.

Service Management Salary Trend in the South West

Service Management
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Management across the South West region over the 3 months to 31 May 2016.

Service Management Salary Histogram in the South West

Service Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South West region over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +5 50 £44,250 -23.04% 6
Wiltshire -25 27 £41,500 +6.41% 1
Gloucestershire -19 18 £45,000 -10.00% 7
Dorset +20 14 £80,000 +122.22% 1
Devon +2 12 £33,550 +3.23% 1
Somerset -24 10 £41,500 +9.21% 3
Cornwall -9 6 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 31 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Service Management.

1 192 (66.21%) ITIL
2 102 (35.17%) ITSM
3 91 (31.38%) SQL
4 87 (30.00%) Windows
5 78 (26.90%) SQL Server
6 74 (25.52%) Project Management
7 72 (24.83%) Microsoft
8 65 (22.41%) Security Cleared
9 54 (18.62%) Service Delivery
10 53 (18.28%) Agile Software Development
11 52 (17.93%) Active Directory
12 51 (17.59%) Change Management
13 49 (16.90%) ITIL V3
14 48 (16.55%) Problem Management
15 47 (16.21%) Degree
15 47 (16.21%) SC Cleared
16 44 (15.17%) VMware
16 44 (15.17%) Windows Server
17 38 (13.10%) Linux
17 38 (13.10%) PRINCE2
17 38 (13.10%) Incident Management
18 36 (12.41%) Web Services
19 35 (12.07%) Oracle
19 35 (12.07%) HP
19 35 (12.07%) Finance
20 34 (11.72%) PowerShell
21 32 (11.03%) VMware Infrastructure
21 32 (11.03%) .NET
22 31 (10.69%) C#
23 30 (10.34%) BMC

Service Management
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (7.93%) IIS
2 20 (6.90%) MS Exchange
3 14 (4.83%) SharePoint
4 10 (3.45%) Exchange Server 2010
5 9 (3.10%) Skype for Business
6 7 (2.41%) iPlanet
7 5 (1.72%) Apache
7 5 (1.72%) Blackberry Enterprise Server
7 5 (1.72%) Exchange Server 2007
7 5 (1.72%) JBoss
7 5 (1.72%) OpenStack
8 4 (1.38%) Tomcat
9 2 (0.69%) CMS
9 2 (0.69%) Elasticsearch
9 2 (0.69%) SAS
10 1 (0.34%) Exchange Server 2003
10 1 (0.34%) Exchange Server 2013
10 1 (0.34%) SharePoint 2013
Applications
1 15 (5.17%) MS Office
2 12 (4.14%) MS Excel
3 2 (0.69%) MS PowerPoint
4 1 (0.34%) MS Visio
Business Applications
1 15 (5.17%) Remedy ITSM
2 5 (1.72%) Maximo
3 2 (0.69%) Primavera
4 1 (0.34%) Dynamics CRM
Cloud Services
1 16 (5.52%) Microsoft Azure
2 15 (5.17%) IaaS
2 15 (5.17%) PaaS
3 14 (4.83%) Amazon AWS
3 14 (4.83%) Amazon EC2
4 7 (2.41%) SaaS
5 3 (1.03%) Office 365
6 1 (0.34%) Azure Active Directory
Communications & Networking
1 28 (9.66%) TCP/IP
2 23 (7.93%) Firewall
3 18 (6.21%) VPN
4 17 (5.86%) DNS
5 14 (4.83%) Internet
6 10 (3.45%) LDAP
7 9 (3.10%) DHCP
7 9 (3.10%) LAN
7 9 (3.10%) WAN
8 8 (2.76%) MPLS
8 8 (2.76%) NAS
8 8 (2.76%) SAN
8 8 (2.76%) VoIP
9 7 (2.41%) SNMP
10 6 (2.07%) Skype
11 5 (1.72%) HTTP
12 3 (1.03%) Network Security
12 3 (1.03%) SMTP
12 3 (1.03%) Unified Communications
13 2 (0.69%) VLAN
Database & Business Intelligence
1 78 (26.90%) SQL Server
2 22 (7.59%) Big Data
3 20 (6.90%) MySQL
4 14 (4.83%) DB2
5 8 (2.76%) Relational Database
6 7 (2.41%) SQL Server Reporting Services
7 6 (2.07%) SQL Server 2012
8 4 (1.38%) Data Warehouse
9 3 (1.03%) BusinessObjects
9 3 (1.03%) GIS
9 3 (1.03%) OLAP
9 3 (1.03%) Oracle OLAP
9 3 (1.03%) PostgreSQL
9 3 (1.03%) SQL Server 2008
10 2 (0.69%) MongoDB
10 2 (0.69%) Oracle Database
10 2 (0.69%) Oracle Database 11g
10 2 (0.69%) OrientDB
11 1 (0.34%) Hadoop
11 1 (0.34%) SQL Server 2014
Development Applications
1 10 (3.45%) Jenkins
2 6 (2.07%) Talend Open Studio
3 5 (1.72%) Git (software)
3 5 (1.72%) Selenium
4 4 (1.38%) Rational DOORS
4 4 (1.38%) Subversion
5 2 (0.69%) Ant
5 2 (0.69%) ClearCase
5 2 (0.69%) Eclipse
5 2 (0.69%) Hudson
5 2 (0.69%) JIRA
5 2 (0.69%) JUnit
5 2 (0.69%) Team Foundation Server
6 1 (0.34%) MSI
General
1 35 (12.07%) Finance
2 25 (8.62%) Retail
3 14 (4.83%) Publishing
4 13 (4.48%) Telecoms
5 9 (3.10%) Banking
5 9 (3.10%) Manufacturing
6 6 (2.07%) Billing
6 6 (2.07%) Law
7 5 (1.72%) Investment Banking
8 3 (1.03%) Back Office
8 3 (1.03%) Military
9 1 (0.34%) Advertising
9 1 (0.34%) Marketing
Job Titles
1 61 (21.03%) Analyst
2 35 (12.07%) Consultant
3 33 (11.38%) ITSM Consultant
4 29 (10.00%) Architect
5 24 (8.28%) Business Consultant
5 24 (8.28%) Support Engineer
5 24 (8.28%) Technical Consultant
6 21 (7.24%) Service Manager
7 18 (6.21%) Solutions Architect
8 14 (4.83%) IT Manager
9 13 (4.48%) Infrastructure Support
9 13 (4.48%) IT Support
10 12 (4.14%) Business Manager
10 12 (4.14%) Service Analyst
11 11 (3.79%) Administrator
11 11 (3.79%) Infrastructure Engineer
11 11 (3.79%) Senior Analyst
11 11 (3.79%) Senior Manager
11 11 (3.79%) Systems Engineer
12 10 (3.45%) Infrastructure Support Engineer
Libraries, Frameworks & Software Standards
1 36 (12.41%) Web Services
2 32 (11.03%) .NET
3 19 (6.55%) .NET Framework
3 19 (6.55%) HTML
4 18 (6.21%) ASP.NET
5 12 (4.14%) XML
6 9 (3.10%) CSS
7 8 (2.76%) RESTful
7 8 (2.76%) XSLT
8 7 (2.41%) SAML
9 6 (2.07%) JSON
9 6 (2.07%) SOAP
10 3 (1.03%) WebCenter
11 2 (0.69%) ActiveMQ
11 2 (0.69%) ASP.NET Web Forms
11 2 (0.69%) Entity Framework
11 2 (0.69%) Spring
11 2 (0.69%) WCF
11 2 (0.69%) WinForms
11 2 (0.69%) WPF
Miscellaneous
1 30 (10.34%) Analytical Skills
2 27 (9.31%) Data Centre
3 23 (7.93%) Management Information System
4 20 (6.90%) Computer Science
5 19 (6.55%) CMDB
6 10 (3.45%) Smart Meter
7 6 (2.07%) Blackberry
7 6 (2.07%) Life Science
8 5 (1.72%) Enterprise Software
8 5 (1.72%) Hedge funds
8 5 (1.72%) Performance Metrics
9 4 (1.38%) Driving Licence
9 4 (1.38%) iPad
9 4 (1.38%) iPhone
9 4 (1.38%) Video Conferencing
10 3 (1.03%) Mathematics
10 3 (1.03%) NHS
10 3 (1.03%) PMI
10 3 (1.03%) Visualisation
11 2 (0.69%) Thin Client
Operating Systems
1 87 (30.00%) Windows
2 44 (15.17%) Windows Server
3 38 (13.10%) Linux
4 13 (4.48%) Windows 7
5 11 (3.79%) Windows Server 2008
6 9 (3.10%) Unix
6 9 (3.10%) Windows 8
7 8 (2.76%) Windows Server 2012
8 6 (2.07%) Windows XP
9 5 (1.72%) Windows Vista
10 4 (1.38%) Red Hat Enterprise Linux
11 3 (1.03%) CentOS
12 2 (0.69%) VMS
Processes & Methodologies
1 192 (66.21%) ITIL
2 102 (35.17%) ITSM
3 74 (25.52%) Project Management
4 54 (18.62%) Service Delivery
5 53 (18.28%) Agile Software Development
6 51 (17.59%) Change Management
7 49 (16.90%) ITIL V3
8 48 (16.55%) Problem Management
9 38 (13.10%) Incident Management
9 38 (13.10%) PRINCE2
10 26 (8.97%) Continuous Improvement
11 25 (8.62%) Presales
12 24 (8.28%) Configuration Management
12 24 (8.28%) Software Engineering
13 23 (7.93%) Business Development
14 21 (7.24%) Analytics
14 21 (7.24%) Line Management
14 21 (7.24%) Mentoring
15 20 (6.90%) Stakeholder Management
16 19 (6.55%) Scrum
Programming Languages
1 91 (31.38%) SQL
2 34 (11.72%) PowerShell
3 31 (10.69%) C#
4 15 (5.17%) Java
5 13 (4.48%) C
6 12 (4.14%) T-SQL
7 11 (3.79%) JavaScript
8 9 (3.10%) Python
9 6 (2.07%) C++
10 5 (1.72%) Ruby
11 3 (1.03%) Bash Shell
11 3 (1.03%) Shell Script
12 2 (0.69%) Perl
12 2 (0.69%) PHP
12 2 (0.69%) PL/SQL
12 2 (0.69%) VBA
12 2 (0.69%) XPath
12 2 (0.69%) XQuery
Qualifications
1 65 (22.41%) Security Cleared
2 47 (16.21%) Degree
2 47 (16.21%) SC Cleared
3 29 (10.00%) DV Cleared
4 27 (9.31%) ISEB
5 17 (5.86%) Microsoft Certification
5 17 (5.86%) PMI Certification
6 15 (5.17%) ITIL Certification
7 14 (4.83%) CISSP
7 14 (4.83%) PMP
8 12 (4.14%) CREST Certified
8 12 (4.14%) GCIA
8 12 (4.14%) GCIH
8 12 (4.14%) SANS
9 8 (2.76%) ISTQB
9 8 (2.76%) ITIL Foundation Certificate
10 5 (1.72%) MCSA
10 5 (1.72%) MCSE
11 4 (1.38%) Cisco Certification
11 4 (1.38%) MCP
Quality Assurance & Compliance
1 23 (7.93%) SLA
2 16 (5.52%) ISO/IEC 27001
3 10 (3.45%) ISO 9001
3 10 (3.45%) ISO/IEC 20000
4 7 (2.41%) COBIT
5 4 (1.38%) QA
6 1 (0.34%) GPG13
6 1 (0.34%) HMG Infosec
6 1 (0.34%) PCI DSS
6 1 (0.34%) Sarbanes-Oxley
System Software
1 52 (17.93%) Active Directory
2 32 (11.03%) VMware Infrastructure
3 7 (2.41%) Microsoft Virtual Server
3 7 (2.41%) Snort
4 6 (2.07%) Hyper-V
4 6 (2.07%) vSphere
5 5 (1.72%) vCloud
6 2 (0.69%) BitLocker
6 2 (0.69%) Forefront TMG
6 2 (0.69%) Terminal Services
7 1 (0.34%) ACF2
7 1 (0.34%) Shibboleth
7 1 (0.34%) Terminal Server
7 1 (0.34%) XenApp
Systems Management
1 26 (8.97%) SCCM
2 14 (4.83%) SCVMM
3 12 (4.14%) Nagios
3 12 (4.14%) RSA enVision
4 11 (3.79%) HP SIM
4 11 (3.79%) SCOM
5 4 (1.38%) Norton AntiVirus
6 3 (1.03%) Opscode Chef
6 3 (1.03%) Puppet
6 3 (1.03%) Tivoli
7 2 (0.69%) Host Intrusion Detection System
8 1 (0.34%) ArcSight ESM
8 1 (0.34%) Forefront Identity Manager
8 1 (0.34%) Network Intrusion Detection System
8 1 (0.34%) Pingdom
8 1 (0.34%) QRadar
8 1 (0.34%) RSA Archer
8 1 (0.34%) RSA Security Analytics
8 1 (0.34%) Symantec Endpoint Protection
8 1 (0.34%) zSecure
Vendors
1 72 (24.83%) Microsoft
2 44 (15.17%) VMware
3 35 (12.07%) HP
3 35 (12.07%) Oracle
4 30 (10.34%) BMC
5 29 (10.00%) Cisco
6 23 (7.93%) Remedy
7 20 (6.90%) Citrix
8 18 (6.21%) IBM
8 18 (6.21%) SolarWinds
9 17 (5.86%) NetApp
10 15 (5.17%) Juniper
11 14 (4.83%) CheckPoint
11 14 (4.83%) EMC
11 14 (4.83%) FrontRange
12 12 (4.14%) ArcSight
13 11 (3.79%) LogRhythm
13 11 (3.79%) Red Hat
14 9 (3.10%) Altiris
15 7 (2.41%) DevExpress
Bath, Avon
Harvey Nash plc
Salary: £30000 - £35000 per annum + Bonus + great hols + pension
Posted: 4 days ago
Bristol, Avon
Sanderson
Salary: £25000.00 - £30000.00 per annum
Posted: 4 days ago
South West
Lorien Resourcing
Salary: Neg. + car + bonus + pension
Posted: 5 days ago
Bristol, Avon
Southern Lights Recruitment
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: 5 days ago
Trowbridge, Wiltshire
Spring Technology
Posted: 4 days ago
Cheltenham
Capita Defence & Security Resourcing
Posted: 7 days ago
Gloucestershire
Executive Recruitment Services (ERS)
Posted: 5 days ago
Somerset
Sopra Steria Recruitment Limited
Posted: Yesterday
Bristol, Somerset
CBS butler
Salary: Company Benefits
Posted: Yesterday
Bristol, Avon
UWE
Salary: From £28,143 to £31,656 per annum
Posted: 8 days ago
Poole
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £45000.00 per annum
Posted: 21 days ago
Bristol, Avon
Harris Global
Salary: Benefits + Bonus
Posted: 6 days ago
Somerset
Sopra Steria Recruitment
Salary: From £36,000 to £43,000 per annum
Posted: 6 days ago
Gloucester, Gloucestershire
CGI
Salary: £32000 - £40000 per annum + benefits
Posted: 21 days ago
Bristol
IQ Public Sector
Salary: £75 - £85 per annum + Package
Posted: 19 days ago
Cheltenham
People Source Consulting
Salary: £25000 - £45000 per annum + Excellent Benefits+Bonuses
Posted: 22 days ago