Permanent IT Jobs Contract IT Jobs
Job Type
Source

The table below looks at the demand for Service Management skills within the South West region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 10 October 2008 with a comparison to the same period last year.

LinkService Management
Location
3 months to
10 Oct 2008
Same period last year
Rank129160
Rank change on same period last yearUp+31
Matching permanent IT job ads119110
As % of all UK permanent IT job ads sampled0.069 %0.047 %
As % of the category below1.859 %1.653 %
Salaries quoted96102
Average minimum salary£34,456£36,946
Average salary£37,005£39,393
% change on same period last year-6.06 %
Average maximum salary£39,554£41,841
UK excluding London average salary£43,562£44,068
% change on same period last year-1.14 %
South West IT Job Market, Processes & MethodologiesProcesses & Methodologies
South West
Matching permanent IT job ads64006656
As % of all UK permanent IT job ads sampled3.705 %2.864 %
Salaries quoted55565625
Average minimum salary£35,837£37,170
Average salary£39,153£40,177
% change on same period last year-2.54 %
Average maximum salary£42,469£43,184
UK excluding London average salary£42,675£44,216
% change on same period last year-3.48 %
Service Management EnglandService Management
England

Service Management
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Service Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

South West Service Management Demand Trend

Service Management
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South West region.

South West Service Management Salary Trend

Service Management
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Management across the South West region over the 3 months to 10 October 2008.

South West Service Management Salary Histogram

Service Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South West region over the 3 months to 10 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
GloucestershireDown-139£38,871+8.57 %
BristolUp+729£38,205-16.03 %
WiltshireUp+1329£33,516-25.10 %
DorsetUp+2213£34,750-28.10 %
SomersetDown-243£38,500+40.59 %
AvonUp+292£37,250+13.74 %
Service Management EnglandService Management
England

Service Management
Top 30 Related IT Skills

For the 6 months to 10 October 2008, IT jobs across the South West region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1178 (61.59 %)ITIL
273 (25.26 %)Service Delivery
369 (23.88 %)Security Cleared
465 (22.49 %)Windows
557 (19.72 %)Microsoft
651 (17.65 %)SQL Server
741 (14.19 %)Government
839 (13.49 %)Finance
839 (13.49 %)C
933 (11.42 %)Windows 2000
1032 (11.07 %)HTML
1032 (11.07 %)JavaScript
1032 (11.07 %)XML
1032 (11.07 %)Change Management
1131 (10.73 %)MS Excel
1230 (10.38 %)HNC
1230 (10.38 %)Configuration Management
1329 (10.03 %)SLA
1329 (10.03 %)SQL
1329 (10.03 %)WebServices
1428 (9.689 %)ITIL Certification
1527 (9.343 %)VB
1527 (9.343 %)Visual Studio
1527 (9.343 %)Electric
1626 (8.997 %)Back Office
1626 (8.997 %)ITSM
1626 (8.997 %)Crystal Reports
1626 (8.997 %)Delphi
1626 (8.997 %)Project Management
1722 (7.612 %)Degree

Service Management
Top Related IT Skills by Category

For the 6 months to 10 October 2008, IT jobs across the South West region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

South West IT Job Market, Application DevelopmentApplication Development
132 (11.07 %)HTML
132 (11.07 %)XML
229 (10.03 %)WebServices
35 (1.730 %)JSP
35 (1.730 %).NET
44 (1.384 %)WebSphere
52 (0.692 %)ASP.NET
61 (0.346 %)CSS
61 (0.346 %)JDBC
61 (0.346 %)ASP
61 (0.346 %)ODBC
61 (0.346 %)AJAX
61 (0.346 %)XMPP
61 (0.346 %)WMI
South West IT Job Market, Application PlatformsApplication Platforms
114 (4.844 %)MS Exchange
210 (3.460 %)IIS
210 (3.460 %)Apache
34 (1.384 %)JBoss
34 (1.384 %)WebLogic
43 (1.038 %)BizTalk Server
51 (0.346 %)Exchange Server 2003
51 (0.346 %)Exchange Server 2007
51 (0.346 %)Tomcat
South West IT Job Market, ApplicationsApplications
131 (10.73 %)MS Excel
213 (4.498 %)MS Office
35 (1.730 %)MS PowerPoint
41 (0.346 %)MS Visio
South West IT Job Market, Business ApplicationsBusiness Applications
110 (3.460 %)SoftGrid
23 (1.038 %)Oracle Applications
32 (0.692 %)assyst
41 (0.346 %)MAXIMO
South West IT Job Market, Communications & NetworkingCommunications & Networking
111 (3.806 %)LAN
27 (2.422 %)Internet
36 (2.076 %)DSL
44 (1.384 %)WAN
44 (1.384 %)Kerberos
44 (1.384 %)LDAP
53 (1.038 %)TCP/IP
53 (1.038 %)Firewall
53 (1.038 %)DNS
62 (0.692 %)PPP
62 (0.692 %)SNMP
62 (0.692 %)SMTP
62 (0.692 %)DHCP
62 (0.692 %)SMS
62 (0.692 %)DSLAM
62 (0.692 %)Network Security
71 (0.346 %)VoIP
71 (0.346 %)VPN
71 (0.346 %)SAN
71 (0.346 %)3G
South West IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
151 (17.65 %)SQL Server
226 (8.997 %)Crystal Reports
313 (4.498 %)SQL Server 2000
45 (1.730 %)RDBMS
54 (1.384 %)Oracle 8/8i
62 (0.692 %)SQL Server 2005
71 (0.346 %)Oracle 10g
71 (0.346 %)DTS
71 (0.346 %)OLTP
South West IT Job Market, Development ApplicationsDevelopment Applications
127 (9.343 %)Visual Studio
South West IT Job Market, GeneralGeneral
141 (14.19 %)Government
239 (13.49 %)Finance
327 (9.343 %)Electric
426 (8.997 %)Back Office
514 (4.844 %)Local Government
612 (4.152 %)Pensions
711 (3.806 %)Health
89 (3.114 %)Insurance
97 (2.422 %)Telecoms
104 (1.384 %)Music
113 (1.038 %)Banking
113 (1.038 %)Retail
113 (1.038 %)Construction
113 (1.038 %)Education
121 (0.346 %)Law
121 (0.346 %)Publishing
121 (0.346 %)Criminal Justice
South West IT Job Market, Job TitlesJob Titles
159 (20.42 %)Service Manager
253 (18.34 %)Analyst
335 (12.11 %)Consultant
429 (10.03 %)Technical Support
519 (6.574 %)Service Analyst
519 (6.574 %)Developer
617 (5.882 %)Configuration Manager
617 (5.882 %)Support Analyst
617 (5.882 %)Technical Manager
617 (5.882 %)Technical Services Manager
716 (5.536 %)Support Consultant
716 (5.536 %)Technical Consultant
815 (5.190 %)Software Developer
913 (4.498 %)3rd Line Support
1011 (3.806 %)Services Delivery Manager
1011 (3.806 %)Technical Support Consultant
1011 (3.806 %)Service Desk Analyst
1011 (3.806 %)Delivery Manager
119 (3.114 %)IT Manager
119 (3.114 %)Desktop Support
South West IT Job Market, MiscellaneousMiscellaneous
115 (5.190 %)CMDB
29 (3.114 %)PKI
35 (1.730 %)CESG
35 (1.730 %)French Language
35 (1.730 %)German Language
44 (1.384 %)Spanish Language
53 (1.038 %)Statistics
62 (0.692 %)Data Protection Act
62 (0.692 %)Computer Science
62 (0.692 %)Cryptography
62 (0.692 %)PDA
62 (0.692 %)PMI
62 (0.692 %)Mainframe
62 (0.692 %)Management Information System
71 (0.346 %)Clustering
71 (0.346 %)Thin Client
71 (0.346 %)Fat Client
71 (0.346 %)Client/Server
South West IT Job Market, Operating SystemsOperating Systems
165 (22.49 %)Windows
233 (11.42 %)Windows 2000
321 (7.266 %)Windows Server 2003
419 (6.574 %)Windows Vista
518 (6.228 %)UNIX
614 (4.844 %)Windows XP
614 (4.844 %)Solaris
710 (3.460 %)Linux
82 (0.692 %)Windows NT
91 (0.346 %)VMS
91 (0.346 %)Mac OS X
91 (0.346 %)HPUX
91 (0.346 %)Mac OS X Server
South West IT Job Market, Processes & MethodologiesProcesses & Methodologies
1178 (61.59 %)ITIL
273 (25.26 %)Service Delivery
369 (23.88 %)Security Cleared
432 (11.07 %)Change Management
530 (10.38 %)Configuration Management
626 (8.997 %)Project Management
626 (8.997 %)ITSM
721 (7.266 %)DV Cleared
819 (6.574 %)Supplier Management
918 (6.228 %)PRINCE2
918 (6.228 %)Problem Management
1012 (4.152 %)SC Cleared
1110 (3.460 %)Performance Management
1110 (3.460 %)Incident Management
128 (2.768 %)IT Governance
137 (2.422 %)Test Scripting
137 (2.422 %)SOA
137 (2.422 %)Risk Management
145 (1.730 %)Software Testing
145 (1.730 %)MODAF
South West IT Job Market, Programming LanguagesProgramming Languages
139 (13.49 %)C
232 (11.07 %)JavaScript
329 (10.03 %)SQL
427 (9.343 %)VB
526 (8.997 %)Delphi
616 (5.536 %)C++
77 (2.422 %)Perl
85 (1.730 %)C#
92 (0.692 %)Shell Script
101 (0.346 %)AWK
101 (0.346 %)VB.NET
101 (0.346 %)DHTML
101 (0.346 %)Java
101 (0.346 %)PL/SQL
101 (0.346 %)Transact-SQL
South West IT Job Market, QualificationsQualifications
130 (10.38 %)HNC
228 (9.689 %)ITIL Certification
322 (7.612 %)Degree
48 (2.768 %)HND
55 (1.730 %)ISEB
64 (1.384 %)MCP
64 (1.384 %)Microsoft Certification
72 (0.692 %)CISSP
72 (0.692 %)MCSE
81 (0.346 %)PMI Certification
81 (0.346 %)ACSA
81 (0.346 %)MCDST
81 (0.346 %)PRINCE2 Certification
South West IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
129 (10.03 %)SLA
23 (1.038 %)QA
32 (0.692 %)ISO27001
32 (0.692 %)Sarbanes-Oxley
32 (0.692 %)ISO17799
41 (0.346 %)ISO9000
41 (0.346 %)ISO9001
41 (0.346 %)BS15000
South West IT Job Market, System SoftwareSystem Software
19 (3.114 %)VMware ESX
19 (3.114 %)VMware Infrastructure
26 (2.076 %)Active Directory
31 (0.346 %)MetaFrame
31 (0.346 %)Backup Exec
31 (0.346 %)Citrix Presentation Server
31 (0.346 %)NFS
South West IT Job Market, Systems ManagementSystems Management
18 (2.768 %)Systems Management Server (SMS)
22 (0.692 %)Netcool
31 (0.346 %)BMC PATROL
31 (0.346 %)OVSD
31 (0.346 %)OpenView
31 (0.346 %)Unicenter
South West IT Job Market, VendorsVendors
157 (19.72 %)Microsoft
220 (6.920 %)Altiris
315 (5.190 %)HP
413 (4.498 %)Oracle
512 (4.152 %)Cisco
69 (3.114 %)VMware
69 (3.114 %)Remedy
76 (2.076 %)Citrix
84 (1.384 %)Peregrine
93 (1.038 %)CA
93 (1.038 %)LANDesk
102 (0.692 %)Redback
102 (0.692 %)Alcatel
102 (0.692 %)BMC
102 (0.692 %)IBM
111 (0.346 %)Sun
111 (0.346 %)EMC
111 (0.346 %)FrontRange
111 (0.346 %)Apple
111 (0.346 %)Toshiba