2nd Line Support Jobs in Southampton

Second Line Support
Hampshire > Southampton

The median Second Line Support salary in Southampton is £30,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 49 74 107
Rank change year-on-year +25 +33 -25
Permanent jobs requiring a 2nd Line Support 30 5 5
As % of all permanent jobs advertised in Southampton 3.54% 0.63% 0.41%
As % of the Job Titles category 3.65% 0.68% 0.42%
Number of salaries quoted 30 4 5
10th Percentile £28,450 - £22,300
25th Percentile £29,000 £22,000 £24,250
Median annual salary (50th Percentile) £30,000 £26,250 £24,500
Median % change year-on-year +14.29% +7.14% +2.08%
75th Percentile £33,063 £30,250 £24,750
90th Percentile £33,750 - £30,900
Hampshire median annual salary £30,000 £30,400 £27,500
% change year-on-year -1.32% +10.55% -12.70%

All Permanent IT Job Vacancies
Southampton

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Southampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Southampton with a recognized job title 822 736 1,188
% of permanent jobs with a recognized job title 97.05% 93.28% 96.27%
Number of salaries quoted 697 589 1,000
10th Percentile £28,250 £27,500 £32,113
25th Percentile £31,250 £36,750 £37,500
Median annual salary (50th Percentile) £45,000 £50,000 £52,500
Median % change year-on-year -10.00% -4.76% +16.67%
75th Percentile £61,250 £68,750 £65,000
90th Percentile £72,500 £80,000 £85,000
Hampshire median annual salary £50,000 £51,250 £52,500
% change year-on-year -2.44% -2.38% +10.53%

2nd Line Support
Job Vacancy Trend in Southampton

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Southampton.

Job vacancy trend for 2nd Line Support in Southampton

2nd Line Support
Salary Trend in Southampton

3-month moving average salary quoted in jobs citing 2nd Line Support in Southampton.

Salary trend for 2nd Line Support in Southampton

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Southampton

For the 6 months to 26 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Southampton region featuring 2nd Line Support in the job title.

1 23 (76.67%) Windows
1 23 (76.67%) Microsoft
1 23 (76.67%) Active Directory
1 23 (76.67%) Microsoft 365
2 20 (66.67%) Microsoft Exchange
3 19 (63.33%) Hyper-V
3 19 (63.33%) Windows Server
4 18 (60.00%) Windows 10
5 17 (56.67%) XenApp
5 17 (56.67%) Citrix
6 16 (53.33%) ITIL
7 14 (46.67%) VMware
7 14 (46.67%) VMware Infrastructure
7 14 (46.67%) SQL
7 14 (46.67%) XenDesktop
7 14 (46.67%) Windows 7
7 14 (46.67%) VirtualBox
7 14 (46.67%) Windows 8
7 14 (46.67%) Organisational Skills
8 9 (30.00%) Firewall
9 6 (20.00%) Problem-Solving
9 6 (20.00%) Entra ID
9 6 (20.00%) Azure
9 6 (20.00%) SharePoint
9 6 (20.00%) DHCP
9 6 (20.00%) TCP/IP
9 6 (20.00%) DNS
10 4 (13.33%) Law
10 4 (13.33%) Microsoft Intune
10 4 (13.33%) Data Protection

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (66.67%) Microsoft Exchange
2 6 (20.00%) SharePoint
Applications
1 3 (10.00%) Microsoft Office
Cloud Services
1 23 (76.67%) Microsoft 365
2 6 (20.00%) Azure
2 6 (20.00%) Entra ID
3 2 (6.67%) Mimecast
3 2 (6.67%) OneDrive
Communications & Networking
1 9 (30.00%) Firewall
2 6 (20.00%) DHCP
2 6 (20.00%) DNS
2 6 (20.00%) TCP/IP
3 3 (10.00%) LAN
3 3 (10.00%) VoIP
3 3 (10.00%) WAN
General
1 14 (46.67%) Organisational Skills
2 4 (13.33%) Analytical Skills
2 4 (13.33%) Law
3 3 (10.00%) Legal
3 3 (10.00%) Telecoms
4 1 (3.33%) Finance
Miscellaneous
1 1 (3.33%) Management Information System
Operating Systems
1 23 (76.67%) Windows
2 19 (63.33%) Windows Server
3 18 (60.00%) Windows 10
4 14 (46.67%) Windows 7
4 14 (46.67%) Windows 8
5 2 (6.67%) Windows Server 2016
Processes & Methodologies
1 16 (53.33%) ITIL
2 6 (20.00%) Problem-Solving
3 4 (13.33%) Data Protection
4 3 (10.00%) Incident Management
4 3 (10.00%) Infrastructure Maintenance
5 2 (6.67%) Customer Requirements
5 2 (6.67%) Customer Service
5 2 (6.67%) Line Management
6 1 (3.33%) Problem Management
Programming Languages
1 14 (46.67%) SQL
Quality Assurance & Compliance
1 2 (6.67%) SLA
System Software
1 23 (76.67%) Active Directory
2 19 (63.33%) Hyper-V
3 17 (56.67%) XenApp
4 14 (46.67%) VirtualBox
4 14 (46.67%) VMware Infrastructure
4 14 (46.67%) XenDesktop
Systems Management
1 4 (13.33%) Microsoft Intune
2 2 (6.67%) WSUS
Vendors
1 23 (76.67%) Microsoft
2 17 (56.67%) Citrix
3 14 (46.67%) VMware
4 2 (6.67%) Acronis
4 2 (6.67%) Apple
4 2 (6.67%) Sophos
4 2 (6.67%) Ubiquiti