The statistics below represent IT jobs advertised across the Southampton region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Service Desk Analyst
Hampshire / Southampton
Rank 67 62 73
Rank change year-on-year
-5 +11
Permanent jobs requiring a Service Desk Analyst 10 20 13
As % of all permanent IT jobs located in Southampton 1.55% 2.81% 1.53%
As % of the Job Titles category 1.63% 2.84% 1.55%
Number of salaries quoted 10 20 12
Median salary £21,000 £20,000 £19,250
Median salary % change year-on-year
+5.00% +3.89%
90% offered a salary of more than £18,900 £18,500 £18,500
10% offered a salary of more than £23,500 £21,000 £21,950
UK excluding London median salary £22,000 £21,500 £22,000
% change year-on-year
+2.32% -2.27%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
613 705 839
As % of all permanent IT jobs located in Southampton 94.89% 98.88% 98.82%
Number of salaries quoted 530 647 691
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £26,000 £25,000 £23,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Analyst
Jobs Demand Trend in Southampton

The demand trend of job ads across the Southampton region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Southampton

Service Desk Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Southampton region.

Service Desk Analyst Salary Trend in Southampton

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Southampton

For the 6 months to 23 January 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region featuring Service Desk Analyst in the job title.

1 18 (66.67%) Windows
2 16 (59.26%) Microsoft
3 15 (55.56%) Active Directory
3 15 (55.56%) ITIL
4 11 (40.74%) MS Office
5 8 (29.63%) VoIP
5 8 (29.63%) Cisco
6 7 (25.93%) SC Cleared
6 7 (25.93%) Security Cleared
6 7 (25.93%) Apple iOS
6 7 (25.93%) Mobile Device Management
6 7 (25.93%) Mac OS X
7 6 (22.22%) Windows 7
8 5 (18.52%) Spanish Language
8 5 (18.52%) Windows 10
8 5 (18.52%) ITSM
8 5 (18.52%) Windows Server
9 4 (14.81%) SLA
10 3 (11.11%) MS Excel
10 3 (11.11%) MS PowerPoint
11 2 (7.41%) XenApp
11 2 (7.41%) Data Centre
11 2 (7.41%) Office 365
11 2 (7.41%) MCP
11 2 (7.41%) WAN
11 2 (7.41%) TCP/IP
11 2 (7.41%) LAN
11 2 (7.41%) CCNA
11 2 (7.41%) Citrix
11 2 (7.41%) Cisco Certification

Service Desk Analyst Skill Set
Top Related IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 11 (40.74%) MS Office
2 3 (11.11%) MS Excel
2 3 (11.11%) MS PowerPoint
Cloud Services
1 2 (7.41%) Office 365
2 1 (3.70%) SaaS
Communications & Networking
1 8 (29.63%) VoIP
2 2 (7.41%) LAN
2 2 (7.41%) TCP/IP
2 2 (7.41%) WAN
General
1 5 (18.52%) Spanish Language
2 1 (3.70%) Manufacturing
2 1 (3.70%) Telecoms
Miscellaneous
1 2 (7.41%) Data Centre
2 1 (3.70%) Analytical Skills
Operating Systems
1 18 (66.67%) Windows
2 7 (25.93%) Apple iOS
2 7 (25.93%) Mac OS X
3 6 (22.22%) Windows 7
4 5 (18.52%) Windows 10
4 5 (18.52%) Windows Server
5 1 (3.70%) Windows 8
Processes & Methodologies
1 15 (55.56%) ITIL
2 7 (25.93%) Mobile Device Management
3 5 (18.52%) ITSM
4 1 (3.70%) ERP
4 1 (3.70%) Incident Management
4 1 (3.70%) Service Desk Management
Qualifications
1 7 (25.93%) SC Cleared
1 7 (25.93%) Security Cleared
2 2 (7.41%) A+ Certification
2 2 (7.41%) CCNA
2 2 (7.41%) Cisco Certification
2 2 (7.41%) MCP
Quality Assurance & Compliance
1 4 (14.81%) SLA
System Software
1 15 (55.56%) Active Directory
2 2 (7.41%) XenApp
Vendors
1 16 (59.26%) Microsoft
2 8 (29.63%) Cisco
3 2 (7.41%) Apple
3 2 (7.41%) Citrix