The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 56 59 57
Rank change year-on-year
+3 -2
Permanent jobs requiring a Service Desk Analyst 26 30 33
As % of all permanent IT jobs located in Southampton 3.64% 3.48% 3.63%
As % of the Job Titles category 3.76% 3.67% 3.73%
Number of salaries quoted 22 28 33
Average salary £19,000 £20,375 £18,000
Average salary % change year-on-year
-6.74% +13.19%
90% offered a salary of more than £18,500 £17,925 £15,700
10% offered a salary of more than £21,950 £24,000 £22,000
UK excluding London average salary £22,000 £21,500 £20,500
% change year-on-year
+2.32% +4.87%
Service Desk Analyst
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
691 817 885
As % of all permanent IT jobs located in Southampton 96.78% 94.78% 97.36%
Number of salaries quoted 573 722 836
Average salary £40,000 £36,500 £35,000
Average salary % change year-on-year
+9.58% +4.28%
90% offered a salary of more than £23,500 £21,700 £22,000
10% offered a salary of more than £57,500 £47,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Southampton

Service Desk Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Southampton region.

Service Desk Analyst Salary Trend in Southampton

Service Desk Analyst
Top 30 Related IT Skills in Southampton

For the 6 months to 31 July 2015, IT jobs across the Southampton region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 49 (81.67%) Microsoft
2 45 (75.00%) MS Excel
3 42 (70.00%) Windows
4 36 (60.00%) MS Office
5 23 (38.33%) A+ Certification
5 23 (38.33%) Service Desk Management
6 22 (36.67%) MCP
7 20 (33.33%) Service Management
8 19 (31.67%) ITIL
9 16 (26.67%) Active Directory
10 15 (25.00%) SLA
11 14 (23.33%) SC Cleared
11 14 (23.33%) Security Cleared
12 13 (21.67%) Cisco
13 12 (20.00%) Mentoring
13 12 (20.00%) Analytical Skills
14 7 (11.67%) Incident Management
15 6 (10.00%) Problem Management
15 6 (10.00%) Configuration Management
15 6 (10.00%) Change Management
16 5 (8.33%) Windows XP
16 5 (8.33%) Windows 7
17 4 (6.67%) Linux
18 2 (3.33%) Exchange Server 2007
18 2 (3.33%) Exchange Server 2003
18 2 (3.33%) Windows Vista
18 2 (3.33%) Microsoft Certification
18 2 (3.33%) Telecoms
18 2 (3.33%) MCDST
18 2 (3.33%) MCITP

Service Desk Analyst
Top Related IT Skills in Southampton by Category

For the 6 months to 31 July 2015, IT jobs across the Southampton region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.33%) MS Exchange
1 2 (3.33%) Exchange Server 2003
1 2 (3.33%) Exchange Server 2007
Applications
1 45 (75.00%) MS Excel
2 36 (60.00%) MS Office
Communications & Networking
1 2 (3.33%) LAN
1 2 (3.33%) WAN
2 1 (1.67%) VoIP
General
1 2 (3.33%) Telecoms
2 1 (1.67%) Finance
Libraries, Frameworks & Software Standards
1 2 (3.33%) COM
Miscellaneous
1 12 (20.00%) Analytical Skills
2 1 (1.67%) EPoS
2 1 (1.67%) Management Information System
Operating Systems
1 42 (70.00%) Windows
2 5 (8.33%) Windows XP
2 5 (8.33%) Windows 7
3 4 (6.67%) Linux
4 2 (3.33%) Windows Vista
Processes & Methodologies
1 23 (38.33%) Service Desk Management
2 20 (33.33%) Service Management
3 19 (31.67%) ITIL
4 12 (20.00%) Mentoring
5 7 (11.67%) Incident Management
6 6 (10.00%) Problem Management
6 6 (10.00%) Change Management
6 6 (10.00%) Configuration Management
7 1 (1.67%) Asset Management
7 1 (1.67%) CRM
7 1 (1.67%) ITIL V3
Qualifications
1 23 (38.33%) A+ Certification
2 22 (36.67%) MCP
3 14 (23.33%) SC Cleared
3 14 (23.33%) Security Cleared
4 2 (3.33%) Microsoft Certification
4 2 (3.33%) MCDST
4 2 (3.33%) MCITP
Quality Assurance & Compliance
1 15 (25.00%) SLA
System Software
1 16 (26.67%) Active Directory
Vendors
1 49 (81.67%) Microsoft
2 13 (21.67%) Cisco
3 1 (1.67%) SAP
3 1 (1.67%) JD Edwards
Southampton, Hampshire
Amicus ITS
Salary: Competitive
Posted: 9 days ago