The statistics below represent IT jobs advertised across the Southampton region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 68 61 71
Rank change year-on-year
-7 +10
Permanent jobs requiring a Service Desk Analyst 8 23 12
As % of all permanent IT jobs located in Southampton 1.26% 3.28% 1.53%
As % of the Job Titles category 1.31% 3.33% 1.57%
Number of salaries quoted 8 23 12
Median salary £21,250 £20,000 £19,000
Median salary % change year-on-year
+6.25% +5.26%
90% offered a salary of more than £19,000 £18,600 £18,250
10% offered a salary of more than £23,500 £21,000 £20,675
UK excluding London median salary £22,000 £21,000 £21,500
% change year-on-year
+4.76% -2.32%
Service Desk Analyst
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
611 691 766
As % of all permanent IT jobs located in Southampton 96.22% 98.57% 97.95%
Number of salaries quoted 500 634 655
Median salary £40,000 £41,500 £38,500
Median salary % change year-on-year
-3.61% +7.79%
90% offered a salary of more than £25,000 £22,500 £22,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Desk Analyst
Jobs Demand Trend in Southampton

The demand trend of job ads across the Southampton region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Southampton

Service Desk Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Southampton region.

Service Desk Analyst Salary Trend in Southampton

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Southampton

For the 6 months to 6 December 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region featuring Service Desk Analyst in the job title.

1 22 (59.46%) Microsoft
2 21 (56.76%) Windows
3 18 (48.65%) Active Directory
4 17 (45.95%) ITIL
5 12 (32.43%) Cisco
6 11 (29.73%) MS Office
7 10 (27.03%) VoIP
7 10 (27.03%) SLA
7 10 (27.03%) SC Cleared
7 10 (27.03%) Security Cleared
8 9 (24.32%) MS Excel
9 6 (16.22%) Mac OS X
9 6 (16.22%) Windows 7
9 6 (16.22%) Spanish Language
9 6 (16.22%) Apple iOS
9 6 (16.22%) Mobile Device Management
9 6 (16.22%) Windows Server
10 4 (10.81%) ITSM
10 4 (10.81%) Incident Management
10 4 (10.81%) A+ Certification
10 4 (10.81%) MCP
10 4 (10.81%) TCP/IP
10 4 (10.81%) Windows 10
11 3 (8.11%) Service Desk Management
11 3 (8.11%) Data Centre
11 3 (8.11%) Windows 8
11 3 (8.11%) CCNA
11 3 (8.11%) LAN
11 3 (8.11%) Cisco Certification
11 3 (8.11%) Problem Management

Service Desk Analyst Skill Set
Top Related IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.41%) MS Exchange
Applications
1 11 (29.73%) MS Office
2 9 (24.32%) MS Excel
3 3 (8.11%) MS PowerPoint
Cloud Services
1 2 (5.41%) Office 365
1 2 (5.41%) SaaS
Communications & Networking
1 10 (27.03%) VoIP
2 4 (10.81%) TCP/IP
3 3 (8.11%) LAN
4 2 (5.41%) WAN
5 1 (2.70%) Internet
5 1 (2.70%) Intranet
General
1 6 (16.22%) Spanish Language
2 2 (5.41%) Manufacturing
2 2 (5.41%) Telecoms
3 1 (2.70%) Aerospace
Miscellaneous
1 3 (8.11%) Data Centre
2 1 (2.70%) Analytical Skills
2 1 (2.70%) Management Information System
Operating Systems
1 21 (56.76%) Windows
2 6 (16.22%) Apple iOS
2 6 (16.22%) Mac OS X
2 6 (16.22%) Windows 7
2 6 (16.22%) Windows Server
3 4 (10.81%) Windows 10
4 3 (8.11%) Windows 8
5 2 (5.41%) Windows Server 2003
5 2 (5.41%) Windows Server 2008
5 2 (5.41%) Windows Vista
5 2 (5.41%) Windows XP
6 1 (2.70%) Windows 2000
Processes & Methodologies
1 17 (45.95%) ITIL
2 6 (16.22%) Mobile Device Management
3 4 (10.81%) Incident Management
3 4 (10.81%) ITSM
4 3 (8.11%) Problem Management
4 3 (8.11%) Service Desk Management
5 2 (5.41%) ERP
5 2 (5.41%) Ticket Management
5 2 (5.41%) Time Management
6 1 (2.70%) Process Management
6 1 (2.70%) Service Management
Qualifications
1 10 (27.03%) SC Cleared
1 10 (27.03%) Security Cleared
2 4 (10.81%) A+ Certification
2 4 (10.81%) MCP
3 3 (8.11%) CCNA
3 3 (8.11%) Cisco Certification
4 1 (2.70%) MCDST
4 1 (2.70%) Microsoft Certification
Quality Assurance & Compliance
1 10 (27.03%) SLA
2 2 (5.41%) Data Quality
System Software
1 18 (48.65%) Active Directory
2 2 (5.41%) XenApp
Vendors
1 22 (59.46%) Microsoft
2 12 (32.43%) Cisco
3 2 (5.41%) Apple
3 2 (5.41%) Citrix
Southampton, Hampshire
Polar Recruitment
Salary: £16000 - £22000 per annum + + Benefits
Posted: 5 hours ago
Southampton, Hampshire
Colston Consulting
Salary: £75 - £110 per day
Posted: Yesterday
Southampton, Hampshire
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Salary: £20000 - £22000 per annum
Posted: 5 days ago