The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 67 63 80
Rank change year-on-year
-4 +17
Permanent jobs requiring a Service Desk Analyst 25 16 7
As % of all permanent IT jobs located in Southampton 2.55% 1.81% 0.90%
As % of the Job Titles category 2.66% 1.90% 0.92%
Number of salaries quoted 24 16 7
Average salary £21,000 £20,250 £20,000
Average salary % change year-on-year
+3.70% +1.25%
90% offered a salary of more than £19,500 £18,250 £17,800
10% offered a salary of more than £22,700 £20,750 £92,000
UK excluding London average salary £21,750 £21,500 £22,000
% change year-on-year
+1.16% -2.27%
Service Desk Analyst
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
941 844 764
As % of all permanent IT jobs located in Southampton 95.92% 95.48% 98.07%
Number of salaries quoted 761 744 710
Average salary £38,500 £37,500 £37,500
Average salary % change year-on-year
+2.66% -
90% offered a salary of more than £22,500 £22,500 £22,500
10% offered a salary of more than £60,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Southampton

Service Desk Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Southampton region.

Service Desk Analyst Salary Trend in Southampton

Service Desk Analyst
Top 30 Related IT Skills in Southampton

For the 6 months to 3 March 2015, IT jobs across the Southampton region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 25 (65.79%) Windows
2 23 (60.53%) Microsoft
3 18 (47.37%) MS Office
4 16 (42.11%) ITIL
5 14 (36.84%) MS Excel
6 13 (34.21%) A+ Certification
7 10 (26.32%) Windows XP
7 10 (26.32%) Active Directory
8 9 (23.68%) SLA
9 8 (21.05%) Analytical Skills
10 7 (18.42%) Microsoft Certification
10 7 (18.42%) MCP
11 6 (15.79%) Telecoms
11 6 (15.79%) MCDST
11 6 (15.79%) MCITP
12 5 (13.16%) SC Cleared
12 5 (13.16%) Security Cleared
12 5 (13.16%) Windows 7
13 4 (10.53%) Windows Vista
14 3 (7.89%) VCP4
14 3 (7.89%) Exchange Server 2003
14 3 (7.89%) Exchange Server 2007
14 3 (7.89%) Service Management
14 3 (7.89%) Cisco
14 3 (7.89%) MS Exchange
14 3 (7.89%) LAN
14 3 (7.89%) WAN
15 2 (5.26%) VoIP
15 2 (5.26%) SAP
15 2 (5.26%) Service Delivery

Service Desk Analyst
Top Related IT Skills in Southampton by Category

For the 6 months to 3 March 2015, IT jobs across the Southampton region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.89%) MS Exchange
1 3 (7.89%) Exchange Server 2003
1 3 (7.89%) Exchange Server 2007
Applications
1 18 (47.37%) MS Office
2 14 (36.84%) MS Excel
3 1 (2.63%) MS Visio
3 1 (2.63%) MS PowerPoint
Communications & Networking
1 3 (7.89%) LAN
1 3 (7.89%) WAN
2 2 (5.26%) VoIP
2 2 (5.26%) Wireless
3 1 (2.63%) TCP/IP
General
1 6 (15.79%) Telecoms
2 2 (5.26%) Retail
3 1 (2.63%) Finance
Miscellaneous
1 8 (21.05%) Analytical Skills
2 2 (5.26%) EPoS
3 1 (2.63%) Management Information System
Operating Systems
1 25 (65.79%) Windows
2 10 (26.32%) Windows XP
3 5 (13.16%) Windows 7
4 4 (10.53%) Windows Vista
5 1 (2.63%) Linux
Processes & Methodologies
1 16 (42.11%) ITIL
2 3 (7.89%) Service Management
3 2 (5.26%) Service Delivery
3 2 (5.26%) Incident Management
3 2 (5.26%) Software Distribution
3 2 (5.26%) Service Desk Management
3 2 (5.26%) Mentoring
4 1 (2.63%) Configuration Management
4 1 (2.63%) Problem Management
4 1 (2.63%) ITIL V3
4 1 (2.63%) ITIL V2
4 1 (2.63%) Change Management
4 1 (2.63%) Asset Management
Programming Languages
1 1 (2.63%) C
Qualifications
1 13 (34.21%) A+ Certification
2 7 (18.42%) MCP
2 7 (18.42%) Microsoft Certification
3 6 (15.79%) MCDST
3 6 (15.79%) MCITP
4 5 (13.16%) SC Cleared
4 5 (13.16%) Security Cleared
5 3 (7.89%) VCP4
6 1 (2.63%) MCSA
Quality Assurance & Compliance
1 9 (23.68%) SLA
System Software
1 10 (26.32%) Active Directory
Vendors
1 23 (60.53%) Microsoft
2 3 (7.89%) Cisco
3 2 (5.26%) SAP
3 2 (5.26%) Remedy
4 1 (2.63%) JD Edwards
Southampton
IntaPeople
Salary: £20000 - £21500 per week
Posted: 4 days ago
Totton, Southampton
Amicus ITS
Salary: £18,000 - £20,000 per annum
Posted: 8 days ago