The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 71 70 73
Rank change year-on-year
-1 +3
Permanent jobs requiring a Service Desk Analyst 17 18 9
As % of all permanent IT jobs located in Southampton 1.97% 1.97% 1.13%
As % of the Job Titles category 2.06% 2.05% 1.17%
Number of salaries quoted 16 18 9
Average salary £20,500 £20,500 £18,000
Average salary % change year-on-year
- +13.88%
90% offered a salary of more than £18,500 £18,500 £16,500
10% offered a salary of more than £22,500 £20,975 £56,000
UK excluding London average salary £21,750 £22,000 £22,000
% change year-on-year
-1.13% -
Service Desk Analyst
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
826 880 769
As % of all permanent IT jobs located in Southampton 95.49% 96.39% 96.97%
Number of salaries quoted 686 748 716
Average salary £37,500 £35,000 £37,500
Average salary % change year-on-year
+7.14% -6.66%
90% offered a salary of more than £23,000 £22,500 £22,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Southampton

Service Desk Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Southampton region.

Service Desk Analyst Salary Trend in Southampton

Service Desk Analyst
Top 30 Related IT Skills in Southampton

For the 6 months to 28 January 2015, IT jobs across the Southampton region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 20 (60.61%) Windows
2 19 (57.58%) Microsoft
3 15 (45.45%) MS Office
4 13 (39.39%) ITIL
5 11 (33.33%) Active Directory
6 10 (30.30%) A+ Certification
6 10 (30.30%) MS Excel
6 10 (30.30%) Windows XP
7 8 (24.24%) SC Cleared
7 8 (24.24%) Security Cleared
8 7 (21.21%) Microsoft Certification
9 6 (18.18%) Remedy
9 6 (18.18%) MCP
9 6 (18.18%) MCITP
10 5 (15.15%) Exchange Server 2007
10 5 (15.15%) Analytical Skills
10 5 (15.15%) SLA
10 5 (15.15%) MS Exchange
11 4 (12.12%) Service Delivery
11 4 (12.12%) MCDST
11 4 (12.12%) Telecoms
12 3 (9.09%) Retail
12 3 (9.09%) Exchange Server 2003
12 3 (9.09%) Software Distribution
12 3 (9.09%) Windows 7
12 3 (9.09%) Wireless
12 3 (9.09%) EPoS
12 3 (9.09%) LAN
12 3 (9.09%) VoIP
12 3 (9.09%) WAN

Service Desk Analyst
Top Related IT Skills in Southampton by Category

For the 6 months to 28 January 2015, IT jobs across the Southampton region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (15.15%) MS Exchange
1 5 (15.15%) Exchange Server 2007
2 3 (9.09%) Exchange Server 2003
Applications
1 15 (45.45%) MS Office
2 10 (30.30%) MS Excel
3 1 (3.03%) MS Visio
3 1 (3.03%) MS PowerPoint
Communications & Networking
1 3 (9.09%) LAN
1 3 (9.09%) VoIP
1 3 (9.09%) WAN
1 3 (9.09%) Wireless
2 1 (3.03%) TCP/IP
General
1 4 (12.12%) Telecoms
2 3 (9.09%) Retail
3 2 (6.06%) French Language
3 2 (6.06%) German Language
3 2 (6.06%) Italian Language
3 2 (6.06%) Spanish Language
4 1 (3.03%) Norwegian Language
4 1 (3.03%) Danish Language
4 1 (3.03%) Finnish Language
Miscellaneous
1 5 (15.15%) Analytical Skills
2 3 (9.09%) EPoS
Operating Systems
1 20 (60.61%) Windows
2 10 (30.30%) Windows XP
3 3 (9.09%) Windows 7
4 2 (6.06%) Windows 8
4 2 (6.06%) Windows Server 2012
4 2 (6.06%) Windows Server 2003
4 2 (6.06%) Windows Vista
4 2 (6.06%) Windows Server 2008
Processes & Methodologies
1 13 (39.39%) ITIL
2 4 (12.12%) Service Delivery
3 3 (9.09%) Software Distribution
4 2 (6.06%) Business Intelligence
4 2 (6.06%) Service Management
5 1 (3.03%) Configuration Management
5 1 (3.03%) Service Desk Management
5 1 (3.03%) Mentoring
5 1 (3.03%) Change Management
5 1 (3.03%) Incident Management
5 1 (3.03%) Problem Management
5 1 (3.03%) ITIL V2
Programming Languages
1 1 (3.03%) C
Qualifications
1 10 (30.30%) A+ Certification
2 8 (24.24%) SC Cleared
2 8 (24.24%) Security Cleared
3 7 (21.21%) Microsoft Certification
4 6 (18.18%) MCP
4 6 (18.18%) MCITP
5 4 (12.12%) MCDST
6 3 (9.09%) MCSA
7 2 (6.06%) MCSE
7 2 (6.06%) MCTS
Quality Assurance & Compliance
1 5 (15.15%) SLA
System Software
1 11 (33.33%) Active Directory
Vendors
1 19 (57.58%) Microsoft
2 6 (18.18%) Remedy
3 3 (9.09%) SAP
4 2 (6.06%) Cisco
Southampton, Hampshire
Polar Recruitment
Salary: £20000 - £22000 per annum + + Shift Allowance + Benefits
Posted: 12 hours ago
Southampton, Hampshire
Experis Ltd
Salary: £20000 - £22000 per annum + Benefits
Posted: Yesterday