The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 54 69 80
Rank change year-on-year
+15 +11
Permanent jobs requiring a Service Desk Analyst 33 14 9
As % of all permanent IT jobs located in Southampton 3.63% 1.49% 1.09%
As % of the Job Titles category 3.78% 1.55% 1.12%
Number of salaries quoted 26 14 8
Average salary £19,750 £18,750 £20,250
Average salary % change year-on-year
+5.33% -7.40%
90% offered a salary of more than £19,000 £18,500 £19,000
10% offered a salary of more than £22,000 £20,750 £22,000
UK excluding London average salary £21,750 £21,000 £21,250
% change year-on-year
+3.57% -1.17%
Service Desk Analyst
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
873 902 802
As % of all permanent IT jobs located in Southampton 96.15% 95.75% 97.57%
Number of salaries quoted 678 793 728
Average salary £39,000 £39,500 £38,500
Average salary % change year-on-year
-1.26% +2.59%
90% offered a salary of more than £22,500 £22,500 £24,500
10% offered a salary of more than £57,500 £60,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Southampton

Service Desk Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Southampton region.

Service Desk Analyst Salary Trend in Southampton

Service Desk Analyst
Top 30 Related IT Skills in Southampton

For the 6 months to 17 April 2015, IT jobs across the Southampton region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 32 (69.57%) Microsoft
2 30 (65.22%) Windows
3 26 (56.52%) MS Excel
4 21 (45.65%) MS Office
5 18 (39.13%) ITIL
6 15 (32.61%) A+ Certification
7 14 (30.43%) Active Directory
7 14 (30.43%) SLA
7 14 (30.43%) MCP
8 12 (26.09%) Service Management
9 11 (23.91%) SC Cleared
9 11 (23.91%) Security Cleared
9 11 (23.91%) Analytical Skills
10 10 (21.74%) Mentoring
10 10 (21.74%) Windows XP
11 9 (19.57%) Cisco
11 9 (19.57%) Service Desk Management
12 7 (15.22%) Windows 7
13 5 (10.87%) Incident Management
14 4 (8.70%) MCDST
14 4 (8.70%) MCITP
14 4 (8.70%) Telecoms
14 4 (8.70%) Configuration Management
14 4 (8.70%) Change Management
14 4 (8.70%) Microsoft Certification
14 4 (8.70%) Windows Vista
14 4 (8.70%) Problem Management
15 3 (6.52%) Exchange Server 2007
15 3 (6.52%) MS Exchange
15 3 (6.52%) LAN

Service Desk Analyst
Top Related IT Skills in Southampton by Category

For the 6 months to 17 April 2015, IT jobs across the Southampton region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.52%) MS Exchange
1 3 (6.52%) Exchange Server 2003
1 3 (6.52%) Exchange Server 2007
Applications
1 26 (56.52%) MS Excel
2 21 (45.65%) MS Office
3 1 (2.17%) MS Visio
3 1 (2.17%) MS PowerPoint
Communications & Networking
1 3 (6.52%) LAN
1 3 (6.52%) WAN
General
1 4 (8.70%) Telecoms
2 1 (2.17%) Finance
Miscellaneous
1 11 (23.91%) Analytical Skills
2 1 (2.17%) Management Information System
Operating Systems
1 30 (65.22%) Windows
2 10 (21.74%) Windows XP
3 7 (15.22%) Windows 7
4 4 (8.70%) Windows Vista
5 1 (2.17%) Linux
Processes & Methodologies
1 18 (39.13%) ITIL
2 12 (26.09%) Service Management
3 10 (21.74%) Mentoring
4 9 (19.57%) Service Desk Management
5 5 (10.87%) Incident Management
6 4 (8.70%) Problem Management
6 4 (8.70%) Change Management
6 4 (8.70%) Configuration Management
7 1 (2.17%) Service Delivery
7 1 (2.17%) Asset Management
7 1 (2.17%) ITIL V3
Qualifications
1 15 (32.61%) A+ Certification
2 14 (30.43%) MCP
3 11 (23.91%) SC Cleared
3 11 (23.91%) Security Cleared
4 4 (8.70%) Microsoft Certification
4 4 (8.70%) MCDST
4 4 (8.70%) MCITP
Quality Assurance & Compliance
1 14 (30.43%) SLA
System Software
1 14 (30.43%) Active Directory
Vendors
1 32 (69.57%) Microsoft
2 9 (19.57%) Cisco
3 1 (2.17%) JD Edwards
3 1 (2.17%) Remedy
Southampton, Hampshire
Experis Ltd
Salary: £20000 - £22000 per annum
Posted: Yesterday
Southampton, Hampshire
Connectus
Posted: 2 days ago
Southampton, Hampshire
Experis Ltd
Salary: Competitive Package
Posted: 5 days ago
Southampton, Hampshire
Experis Ltd
Salary: £20000.00 - £22000.00 per annum
Posted: 5 days ago