The statistics below represent IT jobs advertised across the Southampton region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
Hampshire / Southampton
Rank 62 64 74
Rank change year-on-year
+2 +10
Permanent jobs requiring a Service Desk Analyst 10 21 23
As % of all permanent IT jobs located in Southampton 1.61% 2.71% 2.38%
As % of the Job Titles category 1.69% 2.74% 2.40%
Number of salaries quoted 10 21 22
Median salary £19,500 £19,000 £21,000
Median salary % change year-on-year
+2.63% -9.52%
90% offered a salary of more than £17,975 £18,500 £19,500
10% offered a salary of more than £21,250 £21,000 £22,900
UK excluding London median salary £22,500 £22,000 £21,750
% change year-on-year
+2.27% +1.14%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
591 767 959
As % of all permanent IT jobs located in Southampton 95.02% 98.84% 99.28%
Number of salaries quoted 540 726 779
Median salary £38,500 £41,500 £39,000
Median salary % change year-on-year
-7.22% +6.41%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £60,000 £60,000 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Analyst
Jobs Demand Trend in Southampton

The demand trend of job ads across the Southampton region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Southampton

Service Desk Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Southampton region.

Service Desk Analyst Salary Trend in Southampton

Service Desk Analyst Skill Set
Top 28 Related IT Skills in Southampton

For the 6 months to 27 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region featuring Service Desk Analyst in the job title.

1 12 (70.59%) Windows
2 9 (52.94%) MS Office
3 8 (47.06%) Microsoft
3 8 (47.06%) Active Directory
4 6 (35.29%) ITIL
5 5 (29.41%) VoIP
5 5 (29.41%) Windows 7
6 4 (23.53%) Windows Server
6 4 (23.53%) Windows 10
6 4 (23.53%) Apple iOS
6 4 (23.53%) Mobile Device Management
6 4 (23.53%) ITSM
6 4 (23.53%) SLA
6 4 (23.53%) Mac OS X
7 2 (11.76%) Cisco
7 2 (11.76%) MS Excel
7 2 (11.76%) MCDST
7 2 (11.76%) Microsoft Certification
8 1 (5.88%) XenApp
8 1 (5.88%) Ticket Management
8 1 (5.88%) Office 365
8 1 (5.88%) Windows 8
8 1 (5.88%) Incident Management
8 1 (5.88%) MS PowerPoint
8 1 (5.88%) LAN
8 1 (5.88%) WAN
8 1 (5.88%) TCP/IP
8 1 (5.88%) Citrix

Service Desk Analyst Skill Set
Top Related IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 9 (52.94%) MS Office
2 2 (11.76%) MS Excel
3 1 (5.88%) MS PowerPoint
Cloud Services
1 1 (5.88%) Office 365
Communications & Networking
1 5 (29.41%) VoIP
2 1 (5.88%) LAN
2 1 (5.88%) TCP/IP
2 1 (5.88%) WAN
Operating Systems
1 12 (70.59%) Windows
2 5 (29.41%) Windows 7
3 4 (23.53%) Apple iOS
3 4 (23.53%) Mac OS X
3 4 (23.53%) Windows 10
3 4 (23.53%) Windows Server
4 1 (5.88%) Windows 8
Processes & Methodologies
1 6 (35.29%) ITIL
2 4 (23.53%) ITSM
2 4 (23.53%) Mobile Device Management
3 1 (5.88%) Incident Management
3 1 (5.88%) Ticket Management
Qualifications
1 2 (11.76%) MCDST
1 2 (11.76%) Microsoft Certification
Quality Assurance & Compliance
1 4 (23.53%) SLA
System Software
1 8 (47.06%) Active Directory
2 1 (5.88%) XenApp
Vendors
1 8 (47.06%) Microsoft
2 2 (11.76%) Cisco
3 1 (5.88%) Citrix