The statistics below represent IT jobs advertised across the Southampton region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 56 56 62
Rank change year-on-year
0 +6
Permanent jobs requiring a Service Desk Analyst 23 26 29
As % of all permanent IT jobs located in Southampton 3.18% 3.61% 3.31%
As % of the Job Titles category 3.25% 3.64% 3.41%
Number of salaries quoted 23 21 28
Median salary £20,500 £19,000 £20,000
Median salary % change year-on-year
+7.89% -5.00%
90% offered a salary of more than £17,700 £18,500 £17,750
10% offered a salary of more than £21,250 £22,000 £24,000
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
708 714 850
As % of all permanent IT jobs located in Southampton 97.79% 99.03% 97.14%
Number of salaries quoted 669 583 748
Median salary £40,000 £40,000 £35,000
Median salary % change year-on-year
- +14.28%
90% offered a salary of more than £22,500 £23,500 £21,500
10% offered a salary of more than £52,500 £55,000 £57,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Southampton

The demand trend of job ads across the Southampton region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Southampton

Service Desk Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Southampton region.

Service Desk Analyst Salary Trend in Southampton

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Southampton

For the 6 months to 27 July 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region featuring Service Desk Analyst in the job title.

1 32 (66.67%) Windows
2 30 (62.50%) SLA
3 29 (60.42%) Microsoft
4 24 (50.00%) MS Office
5 20 (41.67%) MS Excel
6 15 (31.25%) Active Directory
7 13 (27.08%) MCP
8 12 (25.00%) A+ Certification
9 8 (16.67%) ITIL
10 7 (14.58%) Retail
10 7 (14.58%) Service Desk Management
11 6 (12.50%) Data Quality
11 6 (12.50%) Ticket Management
11 6 (12.50%) SC Cleared
11 6 (12.50%) Security Cleared
12 5 (10.42%) Problem Management
12 5 (10.42%) Windows XP
12 5 (10.42%) MS Exchange
12 5 (10.42%) Cisco
13 4 (8.33%) TCP/IP
13 4 (8.33%) Windows Server 2003
13 4 (8.33%) Windows Server 2008
13 4 (8.33%) Windows Vista
13 4 (8.33%) Windows 8
13 4 (8.33%) Windows Server
14 3 (6.25%) Data Centre
14 3 (6.25%) Incident Management
14 3 (6.25%) Cisco Certification
14 3 (6.25%) VoIP
14 3 (6.25%) CCNA

Service Desk Analyst Skill Set
Top Related IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.42%) MS Exchange
2 1 (2.08%) Exchange Server 2003
2 1 (2.08%) Exchange Server 2007
Applications
1 24 (50.00%) MS Office
2 20 (41.67%) MS Excel
Cloud Services
1 2 (4.17%) SaaS
Communications & Networking
1 4 (8.33%) TCP/IP
2 3 (6.25%) VoIP
3 2 (4.17%) LAN
4 1 (2.08%) Internet
4 1 (2.08%) Intranet
4 1 (2.08%) WAN
General
1 7 (14.58%) Retail
2 2 (4.17%) Manufacturing
2 2 (4.17%) Spanish Language
2 2 (4.17%) Telecoms
3 1 (2.08%) Aerospace
Miscellaneous
1 3 (6.25%) Data Centre
2 1 (2.08%) Analytical Skills
2 1 (2.08%) Management Information System
Operating Systems
1 32 (66.67%) Windows
2 5 (10.42%) Windows XP
3 4 (8.33%) Windows 8
3 4 (8.33%) Windows Server
3 4 (8.33%) Windows Server 2003
3 4 (8.33%) Windows Server 2008
3 4 (8.33%) Windows Vista
4 1 (2.08%) Windows 2000
4 1 (2.08%) Windows 7
Processes & Methodologies
1 8 (16.67%) ITIL
2 7 (14.58%) Service Desk Management
3 6 (12.50%) Ticket Management
4 5 (10.42%) Problem Management
5 3 (6.25%) Incident Management
6 2 (4.17%) ERP
6 2 (4.17%) Time Management
7 1 (2.08%) Process Management
7 1 (2.08%) Service Management
Qualifications
1 13 (27.08%) MCP
2 12 (25.00%) A+ Certification
3 6 (12.50%) SC Cleared
3 6 (12.50%) Security Cleared
4 3 (6.25%) CCNA
4 3 (6.25%) Cisco Certification
5 1 (2.08%) MCDST
5 1 (2.08%) Microsoft Certification
Quality Assurance & Compliance
1 30 (62.50%) SLA
2 6 (12.50%) Data Quality
System Software
1 15 (31.25%) Active Directory
Vendors
1 29 (60.42%) Microsoft
2 5 (10.42%) Cisco
Southampton, Hampshire
Experis Ltd
Salary: £20000.00 - £22500.00 per annum + shift uplift
Posted: Yesterday
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £22,000 per annum
Posted: 6 days ago
Southampton
aap3
Salary: £18000 - £23000.00 per annum + Benefits
Posted: 12 days ago
Southampton
aap3
Salary: £16000 - £18000 per annum + benefits
Posted: 12 days ago
Southampton, Hampshire
Sanderson
Salary: £16000.00 - £20000.00 per annum + benefits
Posted: 25 days ago